Design & Communications Officer

Join us in shaping the voice and visual identity of Taunton Town Council.

We are looking for a creative, motivated and highly organised Design and Communications Officer to play a key role in how we communicate with our colleagues, stakeholders and the wider community. This is an exciting opportunity to bring fresh ideas, dynamic content and strong design skills to a growing and influential Communications Team.

Salary: £29,064 £31,022
Hours: 37 hours per week
Working Pattern: Monday to Friday, with occasional evening and weekends
Contract: Permanent
Location: Flexible / Deane House, Taunton / TTC Depot, Taunton
Closing Date: Monday 23rd March 2026 at 9am

About the role:

In this varied and impactful position, you will lead the creation of engaging designs, digital content and internal communications that help strengthen our culture, connect employees and promote council services. You will work closely with colleagues across HR and wider teams to develop campaigns, support key projects and enhance our communication channels.

You will be at the heart of our visual identity, shaping how our messages look, feel and land.

What you will be doing:

• Leading on design and visual branding using Adobe Suite (particularly Illustrator, InDesign, and Photoshop) for campaigns, publications and digital assets
• Supporting the delivery of internal communication plans that align with our priorities
• Designing, building and maintaining our staff intranet, ensuring it is accessible, relevant and engaging
• Managing internal communication channels including SharePoint, Teams, email and noticeboards
• Creating engaging digital content, including videos, newsletters and social media updates
• Supporting communications for key council initiatives, programmes and inclusion work
• Building positive relationships with colleagues to identify and share news, successes and opportunities
• Ensuring content is accessible, inclusive and suitable for diverse audiences
• Using data, feedback and analytics to continually improve content and channels
• Helping deliver events, visits, and other activities
• Keeping up to date with best practice and new trends in communications and technology

What we are looking for:

You will bring strong communication, design and storytelling skills, with experience in PR, marketing or internal communications. You will be confident using Adobe Suite and MS Office, highly organised and able to build strong relationships across teams.

You will also have:

• Excellent written and verbal communication skills
• Strong copywriting and graphic design capability
• Experience creating social media or video content
• Ability to work with sensitive information
• A collaborative approach, flexibility and sound judgement
• A commitment to accessibility, inclusivity and good practice
• A degree in a relevant area or equivalent experience is essential. Knowledge of local government or Taunton will be an advantage.

Why join us:

At Taunton Town Council, you will be part of a supportive team that is committed to serving our community and shaping the future of the town. You will have the chance to make a meaningful impact, develop your skills and work on a wide range of exciting projects.

To apply for the post, please complete an application form which can be found towards the bottom of the page. Please email your completed application form to by 9am on Monday 23rd March 2026.

If you would like to request a paper copy of our application form, please email

Please note we do not accept CVs.