Hire Desk Controller

  • ST Selection
  • Harpenden, Hertfordshire
  • Mar 12, 2026
Full time Call Centre / CustomerService

Job Description

Join the team of a respected national company that supplies specialist equipment to the construction industry. Our client has a great reputation in the industry and is seeking an enthusiastic, experienced, and flexible all-rounder to work as part of a busy hire desk team within a supportive and friendly company.

About the job

Hire Desk Controller
Harpenden
£28-32k
Depot Based

What You ll Get

  • £28-32k salary
  • Excellent additional benefits
  • 25 days holiday + Bank Holiday
  • Career progression & professional development opportunities

Role & Responsibilities

  • First point of contact for customer enquiries
  • Responsible for receiving orders and collections of equipment.
  • Calculating and supply of quotes
  • Planning transport for deliveries and collections
  • To proactively work with all departments
  • Dealing with damages and calculating costs.
  • Full training on product range will be given.

Skills & Experience Required

  • Hire desk experience is desirable but not essential
  • Strong organisational and problem-solving skills
  • Excellent written and verbal communication skills
  • Office based customer service and admin experience