Who We Are Having surpassed $300M ARR and continuing to grow, Optro is the leading audit, risk, ESG, and InfoSec platform on the market. More than 50% of the Fortune 500, including 7 of the Fortune 10, leverage our award-winning technology to move their businesses forward with greater clarity and agility. And our customers love us: AuditBoard is top-rated on and Gartner Peer Insights. At Optro, we inspire each other to innovate and are proud of what we are producing. We spend each day thinking of new ways to help our customers and contribute to the greater good of our company and our surrounding communities. We are all about assisting each other and breaking through barriers to create the most loved audit, risk, ESG, and InfoSec platform by our customers. This is how we have become one of the 500 fastest-growing tech companies in North America for the seventh year in a row, as ranked by Deloitte! Why This Role is Exciting AuditBoard is seeking a marketing leader to fill our Senior Product Marketing Manager, International position and play a critical role in defining and executing go-to-market strategies for our EMEA markets. This is a high-impact individual contributor role at the senior level, responsible for driving strategic positioning, messaging, and GTM execution for our mature markets, as well as our emerging markets. As a Sr. PMM, you will be the primary business partner for product, sales, and marketing leadership, influencing strategic initiatives that drive market leadership, customer adoption, and revenue growth. You will lead high-visibility projects and partner cross-functionally to ensure we deliver compelling value to the market. If you are a strategic thinker, expert storyteller, and execution-focused leader who thrives in fast-paced environments and enjoys solving complex go-to-market challenges, this role is for you. Location: This is a hybrid role, with a requirement of 1-2 days in the London-based HQ. Key Responsibilities Own and drive the go-to-market strategy for AuditBoard's Platform across EMEA markets, aligning with business objectives and revenue targets. Lead localized GTM and product readiness for emerging markets. Develop and refine category-defining messaging and positioning that differentiates AuditBoard in the market and resonates with key audiences, from audit and GRC professionals. Partner with Sales and Revenue teams to improve win rates through sales enablement programs, deal support, competitive intelligence, and objection handling. Lead product launches and growth initiatives end-to-end, ensuring successful adoption, expansion, and retention. Create high-impact marketing content and assets (e.g., executive narratives, thought leadership, competitive positioning, analyst reports, and sales enablement materials) that drive demand and market awareness. Act as an internal thought leader and evangelist, educating cross-functional teams and ensuring consistent messaging across all channels. Influence roadmap and strategic decisions by serving as the voice of the customer and market, partnering closely with Product and Engineering. Conduct in-depth customer, competitor, and market research, translating insights into actionable strategies. Partner with Regional Marketing to ensure messaging and campaigns reflect local nuances, support speaking opportunities on behalf of AuditBoard, and provide insights on competitors, customer drivers and growth levers. Attributes for a Successful Candidate 10+ years of experience in Product Marketing, GRC, or B2B SaaS with a track record of owning and driving strategic GTM initiatives for enterprise SaaS products. Extensive experience in establishing market-share across EMEA markets is a must-have. Experience in GRC/Audit GTM roles is strongly preferred. Experience working in high-growth B2B SaaS environments, ideally in a leadership-level IC capacity. A compelling presenter with the ability to both develop high-impact content and lead high-level discussions. Strong strategic thinking and problem-solving skills, with the ability to frame complex challenges and drive alignment across stakeholders. Exceptional storytelling and communication skills, with the ability to craft compelling narratives for C-level audiences. Strong analytical mindset with experience leveraging market research, competitive insights, and data analytics to inform decision-making. Proven ability to influence and collaborate across Product, Sales, Marketing, and Executive teams. High degree of ownership, accountability, and autonomy in executing large-scale initiatives. A second European language is a plus (German/French get extra brownie points). Our Company Values Customer obsession: It starts and ends here. Consistently ask yourself how what you're doing creates value for our customers. It's a mindset. Gritty resilience: Make it happen. Find a way. Move fast, stay positive, and do what it takes. Win, together: One team. No silos, no egos. Drive to be the best and support each other's success. Growth mindset: 10x, not 10%. Think in orders of magnitude, not increments. Seek feedback, learn, and improve. Perks Launch a career at one of the fastest-growing SaaS companies in North America! Live your best life (LYBL)! $200/mo for anything that enhances your life Comprehensive employee health coverage (all locations) 401K with match (US) or pension with match (UK) Competitive compensation & bonus program Flexible Vacation (US exempt & CA) or 25 days (UK) Time off for your birthday & volunteering Employee resource groups Opportunities for team and company-wide get-togethers! perks may vary based on eligibility/location We love building strong partnerships, but please note that Optro cannot accept unsolicited resumes from agencies. Any submissions without a signed agreement in place will not create a fee obligation. Background checks are required. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. This role may have access to highly sensitive data, including employee data, customer data, company financials, and proprietary product information.
Mar 11, 2026
Full time
Who We Are Having surpassed $300M ARR and continuing to grow, Optro is the leading audit, risk, ESG, and InfoSec platform on the market. More than 50% of the Fortune 500, including 7 of the Fortune 10, leverage our award-winning technology to move their businesses forward with greater clarity and agility. And our customers love us: AuditBoard is top-rated on and Gartner Peer Insights. At Optro, we inspire each other to innovate and are proud of what we are producing. We spend each day thinking of new ways to help our customers and contribute to the greater good of our company and our surrounding communities. We are all about assisting each other and breaking through barriers to create the most loved audit, risk, ESG, and InfoSec platform by our customers. This is how we have become one of the 500 fastest-growing tech companies in North America for the seventh year in a row, as ranked by Deloitte! Why This Role is Exciting AuditBoard is seeking a marketing leader to fill our Senior Product Marketing Manager, International position and play a critical role in defining and executing go-to-market strategies for our EMEA markets. This is a high-impact individual contributor role at the senior level, responsible for driving strategic positioning, messaging, and GTM execution for our mature markets, as well as our emerging markets. As a Sr. PMM, you will be the primary business partner for product, sales, and marketing leadership, influencing strategic initiatives that drive market leadership, customer adoption, and revenue growth. You will lead high-visibility projects and partner cross-functionally to ensure we deliver compelling value to the market. If you are a strategic thinker, expert storyteller, and execution-focused leader who thrives in fast-paced environments and enjoys solving complex go-to-market challenges, this role is for you. Location: This is a hybrid role, with a requirement of 1-2 days in the London-based HQ. Key Responsibilities Own and drive the go-to-market strategy for AuditBoard's Platform across EMEA markets, aligning with business objectives and revenue targets. Lead localized GTM and product readiness for emerging markets. Develop and refine category-defining messaging and positioning that differentiates AuditBoard in the market and resonates with key audiences, from audit and GRC professionals. Partner with Sales and Revenue teams to improve win rates through sales enablement programs, deal support, competitive intelligence, and objection handling. Lead product launches and growth initiatives end-to-end, ensuring successful adoption, expansion, and retention. Create high-impact marketing content and assets (e.g., executive narratives, thought leadership, competitive positioning, analyst reports, and sales enablement materials) that drive demand and market awareness. Act as an internal thought leader and evangelist, educating cross-functional teams and ensuring consistent messaging across all channels. Influence roadmap and strategic decisions by serving as the voice of the customer and market, partnering closely with Product and Engineering. Conduct in-depth customer, competitor, and market research, translating insights into actionable strategies. Partner with Regional Marketing to ensure messaging and campaigns reflect local nuances, support speaking opportunities on behalf of AuditBoard, and provide insights on competitors, customer drivers and growth levers. Attributes for a Successful Candidate 10+ years of experience in Product Marketing, GRC, or B2B SaaS with a track record of owning and driving strategic GTM initiatives for enterprise SaaS products. Extensive experience in establishing market-share across EMEA markets is a must-have. Experience in GRC/Audit GTM roles is strongly preferred. Experience working in high-growth B2B SaaS environments, ideally in a leadership-level IC capacity. A compelling presenter with the ability to both develop high-impact content and lead high-level discussions. Strong strategic thinking and problem-solving skills, with the ability to frame complex challenges and drive alignment across stakeholders. Exceptional storytelling and communication skills, with the ability to craft compelling narratives for C-level audiences. Strong analytical mindset with experience leveraging market research, competitive insights, and data analytics to inform decision-making. Proven ability to influence and collaborate across Product, Sales, Marketing, and Executive teams. High degree of ownership, accountability, and autonomy in executing large-scale initiatives. A second European language is a plus (German/French get extra brownie points). Our Company Values Customer obsession: It starts and ends here. Consistently ask yourself how what you're doing creates value for our customers. It's a mindset. Gritty resilience: Make it happen. Find a way. Move fast, stay positive, and do what it takes. Win, together: One team. No silos, no egos. Drive to be the best and support each other's success. Growth mindset: 10x, not 10%. Think in orders of magnitude, not increments. Seek feedback, learn, and improve. Perks Launch a career at one of the fastest-growing SaaS companies in North America! Live your best life (LYBL)! $200/mo for anything that enhances your life Comprehensive employee health coverage (all locations) 401K with match (US) or pension with match (UK) Competitive compensation & bonus program Flexible Vacation (US exempt & CA) or 25 days (UK) Time off for your birthday & volunteering Employee resource groups Opportunities for team and company-wide get-togethers! perks may vary based on eligibility/location We love building strong partnerships, but please note that Optro cannot accept unsolicited resumes from agencies. Any submissions without a signed agreement in place will not create a fee obligation. Background checks are required. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. This role may have access to highly sensitive data, including employee data, customer data, company financials, and proprietary product information.
MSite has an exciting opportunity for a Commercial Analyst to join our team working in Liverpool. You will join us on a full-time, permanent basis. We are an extraordinary technology brand looking for extraordinary people. From humble beginnings, MSite has risen to become a global leader, providing state-of-the-art digital identity solutions to some of world's most demanding workplaces. Our customers, including major construction companies, expect an unparalleled level of innovation and quality from our products and services. From our employees, we expect commitment, trust and imagination to be your driving forces. In return, you can expect to play a key role in our story and join a dynamic market leader at a crucial stage of its development. At MSite, you can expect more. The Commercial Analyst role: The Commercial Analyst plays a key role in driving informed decision-making across the business. Reporting to the Finance Director, this role combines financial insight with commercial awareness to analyse performance, identify opportunities, and support strategic growth. You will turn data into actionable insight, partnering with operational and commercial teams to improve profitability, enhance forecasting accuracy, and strengthen financial performance. What you will do as our Commercial Analyst: Delivering robust financial and commercial analysis to support strategic and operational decision-making. Analysing revenue, margin, cost performance and key business drivers across contracts, customers, and services. Providing clear commentary on monthly results, identifying risks and opportunities. Developing meaningful KPIs and performance dashboards to track commercial success. Supporting the annual budgeting and reforecasting processes. Building and maintaining financial models to evaluate new business opportunities, pricing structures, and investment cases. Conducting scenario analysis and sensitivity modelling to inform strategic decisions. Working closely with operational, sales, and senior leadership teams to challenge assumptions and improve performance. Our ideal Commercial Analyst: Qualified or part-qualified accountant (ACA / ACCA / CIMA or equivalent) or strong commercial finance experience Commercially curious with a proactive mindset Confident in challenging constructively and influencing decision-making. Detail-oriented while maintaining a strong strategic perspective. Resilient and comfortable working in a fast-paced environment. High integrity and commitment to doing the right thing. Experience Proven experience in a commercial finance or analyst role. Strong financial modelling and analytical capability. Ability to translate complex financial data into clear business insight. Advanced Excel skills; experience with BI tools (e.g. Power BI) desirable. Strong stakeholder management and communication skills. MSite proudly embraces diversity and is committed to being an equal opportunity employer. We believe in providing a fair and inclusive workplace for all employees, regardless of background, ensuring a merit-based approach to hiring, promotion, and compensation. Our goal is to foster an empowering environment that encourages growth and collaboration among our team members. If you require any support during the interview process, please let us know. If you feel you have the necessary skills and experience to be successful in this Commercial Analyst ? role, click 'apply' today. We'd love to hear from you!
Mar 11, 2026
Full time
MSite has an exciting opportunity for a Commercial Analyst to join our team working in Liverpool. You will join us on a full-time, permanent basis. We are an extraordinary technology brand looking for extraordinary people. From humble beginnings, MSite has risen to become a global leader, providing state-of-the-art digital identity solutions to some of world's most demanding workplaces. Our customers, including major construction companies, expect an unparalleled level of innovation and quality from our products and services. From our employees, we expect commitment, trust and imagination to be your driving forces. In return, you can expect to play a key role in our story and join a dynamic market leader at a crucial stage of its development. At MSite, you can expect more. The Commercial Analyst role: The Commercial Analyst plays a key role in driving informed decision-making across the business. Reporting to the Finance Director, this role combines financial insight with commercial awareness to analyse performance, identify opportunities, and support strategic growth. You will turn data into actionable insight, partnering with operational and commercial teams to improve profitability, enhance forecasting accuracy, and strengthen financial performance. What you will do as our Commercial Analyst: Delivering robust financial and commercial analysis to support strategic and operational decision-making. Analysing revenue, margin, cost performance and key business drivers across contracts, customers, and services. Providing clear commentary on monthly results, identifying risks and opportunities. Developing meaningful KPIs and performance dashboards to track commercial success. Supporting the annual budgeting and reforecasting processes. Building and maintaining financial models to evaluate new business opportunities, pricing structures, and investment cases. Conducting scenario analysis and sensitivity modelling to inform strategic decisions. Working closely with operational, sales, and senior leadership teams to challenge assumptions and improve performance. Our ideal Commercial Analyst: Qualified or part-qualified accountant (ACA / ACCA / CIMA or equivalent) or strong commercial finance experience Commercially curious with a proactive mindset Confident in challenging constructively and influencing decision-making. Detail-oriented while maintaining a strong strategic perspective. Resilient and comfortable working in a fast-paced environment. High integrity and commitment to doing the right thing. Experience Proven experience in a commercial finance or analyst role. Strong financial modelling and analytical capability. Ability to translate complex financial data into clear business insight. Advanced Excel skills; experience with BI tools (e.g. Power BI) desirable. Strong stakeholder management and communication skills. MSite proudly embraces diversity and is committed to being an equal opportunity employer. We believe in providing a fair and inclusive workplace for all employees, regardless of background, ensuring a merit-based approach to hiring, promotion, and compensation. Our goal is to foster an empowering environment that encourages growth and collaboration among our team members. If you require any support during the interview process, please let us know. If you feel you have the necessary skills and experience to be successful in this Commercial Analyst ? role, click 'apply' today. We'd love to hear from you!
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do As the Product Owner for Translation, Knowledge and Service Platforms, you'll have a key role working between the business and global technology teams. You'll be responsible for defining business requirements, scoping product enhancements and driving changes to all centrally supported markets. You will be supporting the work on roadmaps that align with our business objectives and team KPIs, and will be required to: Inform the strategic direction of Service Technology based on clear commercial rationale and robust analysis or insights with a focus on your product area. Take ownership for requirements definition and delivery of product enhancements at a central level. Collaborate with relevant stakeholders and support teams, such user experience specialists, to optimise existing capabilities as well as creating new ones Take ownership of measurement and reporting of key KPIs relating to the performance of translation and content technology. Provide support for strategic roadmap projects, working alongside other product owners within the service and business operations. Help define excellent requirements for the CRM Scrum Team, Digital and Operations stakeholders. Ensure that new and existing features are coherent and fit-for-purpose. Lead development of critical new initiatives around automation, artificial intelligence and continuous process improvement. What you'll bring We're looking for someone who is passionate, has a great eye for spotting the improvements we could make for our customers and with a solid understanding of what makes successful operations tick. Experience as a technology product owner is required , as well as experience working with Agile methodologies. A second language and/or experience in the translation industry is desirable, and experience working with multi-lingual content in multi-national organisation is a must. Experience working with (or within) a contact centre and/or and Operations department is desirable, and any work with CRM solutions, in particular Salesforce and AWS Connect would be beneficial. You'll have excellent networking and communication skills, the ability to manage several different projects and stakeholders simultaneously, all the while ensuring everything is prioritised according to business needs. You should be able to demonstrate your ability to gather and define requirements through interviews, workshops and manage senior stakeholders across the business vertical. You'll have experience in delivering recommendations to improve processes and working practises, balancing cost and benefit when defining requirements and evaluating possible solutions. As a Product Analyst reports to this position, management experience is required to manage workloads, set daily, weekly and monthly targets, and maintain performance. Team overview Global Streaming Platform Global Streaming Platform team develop and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal, Peacock, Sky, NOW, SkyShowtime and Showmax. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. Product Management Our Product Management team works closely with our design, delivery and business teams to create an unforgettable experience for our customers. From streaming products like NOW, to providing smart entertainment products like Sky Glass and Sky Go, and creating unforgettable Connected Living experiences, we're the problem solvers who find smarter and simpler ways to connect customers to more of what they love. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 11, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do As the Product Owner for Translation, Knowledge and Service Platforms, you'll have a key role working between the business and global technology teams. You'll be responsible for defining business requirements, scoping product enhancements and driving changes to all centrally supported markets. You will be supporting the work on roadmaps that align with our business objectives and team KPIs, and will be required to: Inform the strategic direction of Service Technology based on clear commercial rationale and robust analysis or insights with a focus on your product area. Take ownership for requirements definition and delivery of product enhancements at a central level. Collaborate with relevant stakeholders and support teams, such user experience specialists, to optimise existing capabilities as well as creating new ones Take ownership of measurement and reporting of key KPIs relating to the performance of translation and content technology. Provide support for strategic roadmap projects, working alongside other product owners within the service and business operations. Help define excellent requirements for the CRM Scrum Team, Digital and Operations stakeholders. Ensure that new and existing features are coherent and fit-for-purpose. Lead development of critical new initiatives around automation, artificial intelligence and continuous process improvement. What you'll bring We're looking for someone who is passionate, has a great eye for spotting the improvements we could make for our customers and with a solid understanding of what makes successful operations tick. Experience as a technology product owner is required , as well as experience working with Agile methodologies. A second language and/or experience in the translation industry is desirable, and experience working with multi-lingual content in multi-national organisation is a must. Experience working with (or within) a contact centre and/or and Operations department is desirable, and any work with CRM solutions, in particular Salesforce and AWS Connect would be beneficial. You'll have excellent networking and communication skills, the ability to manage several different projects and stakeholders simultaneously, all the while ensuring everything is prioritised according to business needs. You should be able to demonstrate your ability to gather and define requirements through interviews, workshops and manage senior stakeholders across the business vertical. You'll have experience in delivering recommendations to improve processes and working practises, balancing cost and benefit when defining requirements and evaluating possible solutions. As a Product Analyst reports to this position, management experience is required to manage workloads, set daily, weekly and monthly targets, and maintain performance. Team overview Global Streaming Platform Global Streaming Platform team develop and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal, Peacock, Sky, NOW, SkyShowtime and Showmax. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. Product Management Our Product Management team works closely with our design, delivery and business teams to create an unforgettable experience for our customers. From streaming products like NOW, to providing smart entertainment products like Sky Glass and Sky Go, and creating unforgettable Connected Living experiences, we're the problem solvers who find smarter and simpler ways to connect customers to more of what they love. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Have you had a career break of 12+ months? Do you have 5+ years of commercial experience in industry? Are you ready to re-join the workforce with training and career coaching included? Then you'll want to hear about the UK's leading Returners Programme and how it helps 100+ returners restart their careers every year. Our Returners Programme is specifically designed to support professionals returning to work after a career break. Having restarted over 500 careers since 2016, our Returners Team are here to support you through every stage of the journey, ensuring you have the confidence, skills and opportunity to step back into a successful and rewarding career in business or technology. FDM is a business and technology consultancy that services the industry across five core specialisms. Each of our Practices provides our Returners with a career path in their most suited field, so we can help you develop and build on your previous skills and experience across multiple capabilities. The FDM Practices Software Engineering Change & Transformation IT Operations Data & Analytics Risk, Regulation & Compliance You'll join FDM as a Consultant and provide services to our clients relating to your field and Practice. There are progression opportunities towards Principal Consultant level and the opportunity to explore diverse roles and assignments for a range of global companies in your return to the workforce. Ready to launch the next phase of your career? At FDM, we find driven people from diverse backgrounds. Dedicated to your continuous growth, we offer a non-linear career journey with our Skills Lab helping guide you to the future you want. Your skillsets will grow. Clients will value your increased expertise. And your career will thrive exponentially. Minimum qualifications Looking to return to work after a break in your career of 1+ year At least 5 years of previous commercial industry experience A strong aptitude and interest in business and technology Commitment to at least two years of full-time employment with FDM The right to work in the UK Why join us? Career coaching, mentoring and access to upskilling throughout your entire FDM career Initial upskilling pre-assignment that has been accredited by TechSkills Assignments with global companies and opportunities to work abroad Opportunity to obtain certifications from Microsoft, Salesforce, Cisco and more Access to the Buy As You Earn share scheme We are a business and technology consultancy and one of the UK's leading employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 2,500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index. Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.
Mar 10, 2026
Full time
Have you had a career break of 12+ months? Do you have 5+ years of commercial experience in industry? Are you ready to re-join the workforce with training and career coaching included? Then you'll want to hear about the UK's leading Returners Programme and how it helps 100+ returners restart their careers every year. Our Returners Programme is specifically designed to support professionals returning to work after a career break. Having restarted over 500 careers since 2016, our Returners Team are here to support you through every stage of the journey, ensuring you have the confidence, skills and opportunity to step back into a successful and rewarding career in business or technology. FDM is a business and technology consultancy that services the industry across five core specialisms. Each of our Practices provides our Returners with a career path in their most suited field, so we can help you develop and build on your previous skills and experience across multiple capabilities. The FDM Practices Software Engineering Change & Transformation IT Operations Data & Analytics Risk, Regulation & Compliance You'll join FDM as a Consultant and provide services to our clients relating to your field and Practice. There are progression opportunities towards Principal Consultant level and the opportunity to explore diverse roles and assignments for a range of global companies in your return to the workforce. Ready to launch the next phase of your career? At FDM, we find driven people from diverse backgrounds. Dedicated to your continuous growth, we offer a non-linear career journey with our Skills Lab helping guide you to the future you want. Your skillsets will grow. Clients will value your increased expertise. And your career will thrive exponentially. Minimum qualifications Looking to return to work after a break in your career of 1+ year At least 5 years of previous commercial industry experience A strong aptitude and interest in business and technology Commitment to at least two years of full-time employment with FDM The right to work in the UK Why join us? Career coaching, mentoring and access to upskilling throughout your entire FDM career Initial upskilling pre-assignment that has been accredited by TechSkills Assignments with global companies and opportunities to work abroad Opportunity to obtain certifications from Microsoft, Salesforce, Cisco and more Access to the Buy As You Earn share scheme We are a business and technology consultancy and one of the UK's leading employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 2,500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index. Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.
Have you had a career break of 12+ months? Do you have 5+ years of commercial experience in industry? Are you ready to re-join the workforce with training and career coaching included? Then you'll want to hear about the UK's leading Returners Programme and how it helps 100+ returners restart their careers every year. Our Returners Programme is specifically designed to support professionals returning to work after a career break. Having restarted over 500 careers since 2016, our Returners Team are here to support you through every stage of the journey, ensuring you have the confidence, skills and opportunity to step back into a successful and rewarding career in business or technology. FDM is a business and technology consultancy that services the industry across five core specialisms. Each of our Practices provides our Returners with a career path in their most suited field, so we can help you develop and build on your previous skills and experience across multiple capabilities. The FDM Practices Software Engineering Change & Transformation IT Operations Data & Analytics Risk, Regulation & Compliance You'll join FDM as a Consultant and provide services to our clients relating to your field and Practice. There are progression opportunities towards Principal Consultant level and the opportunity to explore diverse roles and assignments for a range of global companies in your return to the workforce. Ready to launch the next phase of your career? At FDM, we find driven people from diverse backgrounds. Dedicated to your continuous growth, we offer a non-linear career journey with our Skills Lab helping guide you to the future you want. Your skillsets will grow. Clients will value your increased expertise. And your career will thrive exponentially. Minimum qualifications Looking to return to work after a break in your career of 1+ year At least 5 years of previous commercial industry experience A strong aptitude and interest in business and technology Commitment to at least two years of full-time employment with FDM The right to work in the UK Why join us? Career coaching, mentoring and access to upskilling throughout your entire FDM career Initial upskilling pre-assignment that has been accredited by TechSkills Assignments with global companies and opportunities to work abroad Opportunity to obtain certifications from Microsoft, Salesforce, Cisco and more We are a business and technology consultancy and one of the UK's leading employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 2,500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index. Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.
Mar 10, 2026
Full time
Have you had a career break of 12+ months? Do you have 5+ years of commercial experience in industry? Are you ready to re-join the workforce with training and career coaching included? Then you'll want to hear about the UK's leading Returners Programme and how it helps 100+ returners restart their careers every year. Our Returners Programme is specifically designed to support professionals returning to work after a career break. Having restarted over 500 careers since 2016, our Returners Team are here to support you through every stage of the journey, ensuring you have the confidence, skills and opportunity to step back into a successful and rewarding career in business or technology. FDM is a business and technology consultancy that services the industry across five core specialisms. Each of our Practices provides our Returners with a career path in their most suited field, so we can help you develop and build on your previous skills and experience across multiple capabilities. The FDM Practices Software Engineering Change & Transformation IT Operations Data & Analytics Risk, Regulation & Compliance You'll join FDM as a Consultant and provide services to our clients relating to your field and Practice. There are progression opportunities towards Principal Consultant level and the opportunity to explore diverse roles and assignments for a range of global companies in your return to the workforce. Ready to launch the next phase of your career? At FDM, we find driven people from diverse backgrounds. Dedicated to your continuous growth, we offer a non-linear career journey with our Skills Lab helping guide you to the future you want. Your skillsets will grow. Clients will value your increased expertise. And your career will thrive exponentially. Minimum qualifications Looking to return to work after a break in your career of 1+ year At least 5 years of previous commercial industry experience A strong aptitude and interest in business and technology Commitment to at least two years of full-time employment with FDM The right to work in the UK Why join us? Career coaching, mentoring and access to upskilling throughout your entire FDM career Initial upskilling pre-assignment that has been accredited by TechSkills Assignments with global companies and opportunities to work abroad Opportunity to obtain certifications from Microsoft, Salesforce, Cisco and more We are a business and technology consultancy and one of the UK's leading employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 2,500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index. Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Mar 10, 2026
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Mar 10, 2026
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
We are looking for passionate Customer Service Advisors to join our Credit Cards team at Tesco Bank, part of Barclays Bank UK Plc. In this role, you'll handle inbound calls from customers-everything from simple purchase queries to more complex questions about interest rates. You'll guide customers towards our digital self-service options and play a key role in resolving complaints, making sure every customer feels valued. We're proud to offer an energetic, supportive environment where you'll be empowered to shape your future. Through our Career Pathways programme, you'll have clear opportunities to progress-whether that's moving from Credit Cards into a Fraud Specialist role, building new skills or taking the next step in your career. We'll support your journey every step of the way. In our fast-paced call centre, your ability to adapt quickly while delivering exceptional service will help you thrive. We need you to have: Customer service experience - call centre is great, but retail, hospitality or any customer-facing role works too. Strong communication and listening skills, with empathy and resilience to handle complex queries. Confidence using tech - from Microsoft Office to multiple systems at once in a fast-paced environment Office attendance: You'll be office-based during your probation period. Following this, you'll move to hybrid working, attending the office 2 days per week. Our hybrid model gives you a great work-life balance. You'll have focused time working from home, along with valuable time in the office for the moments that matter - like team catch ups, planning sessions and collaborating with colleagues. What's in it for you? You will get a salary of £26,500 plus brilliant benefits to help you feel supported - like a 12% pension, private medical insurance with 24/7 virtual GP access, and a performance-related bonus. Plus, a generous holiday allowance (with the option to buy more), family-friendly policies, and plenty of learning opportunities to grow your career. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills. This role is based in Glasgow. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Mar 10, 2026
Full time
We are looking for passionate Customer Service Advisors to join our Credit Cards team at Tesco Bank, part of Barclays Bank UK Plc. In this role, you'll handle inbound calls from customers-everything from simple purchase queries to more complex questions about interest rates. You'll guide customers towards our digital self-service options and play a key role in resolving complaints, making sure every customer feels valued. We're proud to offer an energetic, supportive environment where you'll be empowered to shape your future. Through our Career Pathways programme, you'll have clear opportunities to progress-whether that's moving from Credit Cards into a Fraud Specialist role, building new skills or taking the next step in your career. We'll support your journey every step of the way. In our fast-paced call centre, your ability to adapt quickly while delivering exceptional service will help you thrive. We need you to have: Customer service experience - call centre is great, but retail, hospitality or any customer-facing role works too. Strong communication and listening skills, with empathy and resilience to handle complex queries. Confidence using tech - from Microsoft Office to multiple systems at once in a fast-paced environment Office attendance: You'll be office-based during your probation period. Following this, you'll move to hybrid working, attending the office 2 days per week. Our hybrid model gives you a great work-life balance. You'll have focused time working from home, along with valuable time in the office for the moments that matter - like team catch ups, planning sessions and collaborating with colleagues. What's in it for you? You will get a salary of £26,500 plus brilliant benefits to help you feel supported - like a 12% pension, private medical insurance with 24/7 virtual GP access, and a performance-related bonus. Plus, a generous holiday allowance (with the option to buy more), family-friendly policies, and plenty of learning opportunities to grow your career. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills. This role is based in Glasgow. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
This is an exciting opportunity for a Digital Performance Analyst within the business services industry. The role focuses on analysing digital marketing performance data to optimise campaigns and drive growth across global websites. In this role, you will be able to weave stories from complex data systems; with experience in SQL and Google Analytics. This role provides remote/hybrid working, 1-2 days per month in West Sussex. Client Details The employer is a well-established organisation within the business services sector, offering a professional and collaborative work environment and global opportunities. Description The successful Digital Performance Analyst will Analyse digital marketing campaign performance across various platforms and channels. Develop actionable insights to optimise marketing strategies and improve ROI. Track key performance indicators (KPIs) and prepare detailed reports for stakeholders. Identify trends and opportunities to enhance digital marketing efforts. Utilise analytics tools to measure and improve campaign effectiveness; SQL and Google Analytics Support the implementation of new technologies and processes to enhance performance analysis. Provide recommendations and build stories for continuous improvement in digital marketing initiatives. Support in building key dashboards for performance tracking. Profile A successful Digital Performance Analyst should have: Proven experience in digital marketing performance analysis and experience in SQL and Google Analytics. Strong analytical skills with a focus on data interpretation and actionable insights. Excellent understanding of key digital marketing metrics and KPIs. Ability to work collaboratively with marketing teams and other stakeholders. A results-oriented mindset with a passion for data-driven decision-making. Strong organisational and time-management skills Ideally, global exposure. Job Offer An exciting global role with the opportunity for further growth and development. This role is remote/hybrid too.
Mar 10, 2026
Contractor
This is an exciting opportunity for a Digital Performance Analyst within the business services industry. The role focuses on analysing digital marketing performance data to optimise campaigns and drive growth across global websites. In this role, you will be able to weave stories from complex data systems; with experience in SQL and Google Analytics. This role provides remote/hybrid working, 1-2 days per month in West Sussex. Client Details The employer is a well-established organisation within the business services sector, offering a professional and collaborative work environment and global opportunities. Description The successful Digital Performance Analyst will Analyse digital marketing campaign performance across various platforms and channels. Develop actionable insights to optimise marketing strategies and improve ROI. Track key performance indicators (KPIs) and prepare detailed reports for stakeholders. Identify trends and opportunities to enhance digital marketing efforts. Utilise analytics tools to measure and improve campaign effectiveness; SQL and Google Analytics Support the implementation of new technologies and processes to enhance performance analysis. Provide recommendations and build stories for continuous improvement in digital marketing initiatives. Support in building key dashboards for performance tracking. Profile A successful Digital Performance Analyst should have: Proven experience in digital marketing performance analysis and experience in SQL and Google Analytics. Strong analytical skills with a focus on data interpretation and actionable insights. Excellent understanding of key digital marketing metrics and KPIs. Ability to work collaboratively with marketing teams and other stakeholders. A results-oriented mindset with a passion for data-driven decision-making. Strong organisational and time-management skills Ideally, global exposure. Job Offer An exciting global role with the opportunity for further growth and development. This role is remote/hybrid too.
TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: The Role: We're looking for a commercially minded Senior Customer Analyst to help shape how customer metrics inform performance across our stores and departments. This role is to operate as an important bridge between customer insight and performance - helping our partners unlock opportunities rooted in the customer. This is perfect for someone who enjoys turning complex data into clear, actionable opportunities whilst working across multiple stakeholders. You'll join a fast-growing, inquisitive team that partners increasingly closely with our Merchandising and Buying functions. Our goal is to uncover and drive customers opportunities which will ultimately impact sales throughout TK Maxx and Homesense banners. No two weeks are the same: you'll move fluidly between strategic thinking, deep analytical exploration, and supporting the business in applying customer insight to real-world commercial decisions. We value curiosity, problem-solving and a passion for continual improvement. Advanced SQL skills are essential, ideally gained in a customer, commercial, or financial analytics setting. In return, you'll have the opportunity to stretch and develop those skills within a supportive environment backed by a multi-million-pound customer data and technology stack, with dedicated IT support to ensure you can focus on high-value work without friction. We are a collaborative team with a flexible hybrid model-using office days for connection, co-working and accelerated development, and home days for deep, uninterrupted analysis. What you'll do: You will work closely with the Customer Analytics Manager to embed customer insight into business decision-making, supporting key functions such as Merchandising, Buying, and Store Operations. Responsibilities include: Reporting customer participation and performance across stores and departments Helping to develop consistent and clear customer reporting for our Merchandising and Buying partners Conducting exploratory analysis to identify customer-driven commercial opportunities Translating customer data into clear insights Shaping strategic recommendations that drive measurable growth Presenting complex findings in a simple, compelling way to stakeholders across the business Building scalable analytical models to support business-as-usual activity Mentoring and supporting junior analysts within the team What you'll bring: Excellent analytical skills including advanced excel and SQL skills. Advanced Google Analytics skills and experience Knowledge of Power BI essential Finance qualification preferred e.g. CIMA or experience working with financial teams Solid project management skills and experience prioritising multiple projects simultaneously. Excellent communication skills with the ability to translate complex topics in a simple and meaningful way. Ability to build effective working relationships with internal stakeholders and external partners. Strong team player with inquisitive personality Also Desirable: Experience in location analytics Usage of tools such as QGIS or Carto Experience in using cred/debit card token data You must have the legal right to work in the country you are applying to. As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 73 Clarendon Road Location: EUR Home Office Watford GB
Mar 10, 2026
Full time
TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: The Role: We're looking for a commercially minded Senior Customer Analyst to help shape how customer metrics inform performance across our stores and departments. This role is to operate as an important bridge between customer insight and performance - helping our partners unlock opportunities rooted in the customer. This is perfect for someone who enjoys turning complex data into clear, actionable opportunities whilst working across multiple stakeholders. You'll join a fast-growing, inquisitive team that partners increasingly closely with our Merchandising and Buying functions. Our goal is to uncover and drive customers opportunities which will ultimately impact sales throughout TK Maxx and Homesense banners. No two weeks are the same: you'll move fluidly between strategic thinking, deep analytical exploration, and supporting the business in applying customer insight to real-world commercial decisions. We value curiosity, problem-solving and a passion for continual improvement. Advanced SQL skills are essential, ideally gained in a customer, commercial, or financial analytics setting. In return, you'll have the opportunity to stretch and develop those skills within a supportive environment backed by a multi-million-pound customer data and technology stack, with dedicated IT support to ensure you can focus on high-value work without friction. We are a collaborative team with a flexible hybrid model-using office days for connection, co-working and accelerated development, and home days for deep, uninterrupted analysis. What you'll do: You will work closely with the Customer Analytics Manager to embed customer insight into business decision-making, supporting key functions such as Merchandising, Buying, and Store Operations. Responsibilities include: Reporting customer participation and performance across stores and departments Helping to develop consistent and clear customer reporting for our Merchandising and Buying partners Conducting exploratory analysis to identify customer-driven commercial opportunities Translating customer data into clear insights Shaping strategic recommendations that drive measurable growth Presenting complex findings in a simple, compelling way to stakeholders across the business Building scalable analytical models to support business-as-usual activity Mentoring and supporting junior analysts within the team What you'll bring: Excellent analytical skills including advanced excel and SQL skills. Advanced Google Analytics skills and experience Knowledge of Power BI essential Finance qualification preferred e.g. CIMA or experience working with financial teams Solid project management skills and experience prioritising multiple projects simultaneously. Excellent communication skills with the ability to translate complex topics in a simple and meaningful way. Ability to build effective working relationships with internal stakeholders and external partners. Strong team player with inquisitive personality Also Desirable: Experience in location analytics Usage of tools such as QGIS or Carto Experience in using cred/debit card token data You must have the legal right to work in the country you are applying to. As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 73 Clarendon Road Location: EUR Home Office Watford GB
We are supporting our client in North Europe in hiring a Commercial Business Analyst to join their commercial team. This role is central to driving commercial performance through forecasting, sales reporting, customer analysis, and insight generation. The ideal candidate is commercially minded, data-driven, and confident operating in a fast-paced, customer-focused environment. Key Responsibilities Commercial Forecasting & Performance Prepare and manage bi-weekly and monthly commercial forecasts , consolidating sales inputs from multiple commercial teams. Produce daily commercial performance reports , tracking orders, revenue, and key metrics. Identify trends, risks, and opportunities across products, customers, and regions. Sales Reporting & Customer Insight Create and maintain weekly and monthly commercial reports to support strategic decision-making. Deliver ad hoc commercial analysis to support pricing, revenue optimisation, customer performance and promotional planning. Generate monthly customer reports for major retail and wholesale partners. Customer Segmentation & Data Accuracy Act as the lead contact for customer segmentation , ensuring commercial data is up to date and reliable. Monitor data accuracy across systems (SAP, Business Objects) and flag discrepancies to maintain high-quality commercial reporting. Commercial Business Partnering Work closely with sales, category, and commercial managers to provide insight and challenge assumptions. Support commercial initiatives, revenue-driving projects, promotional performance reviews, and customer growth strategies. Prepare presentations and commercial packs for internal stakeholders and management meetings. Continuous Improvement Take ownership of improving commercial reporting processes, templates, dashboards, and forecasting accuracy. Ensure all commercial reporting deadlines are consistently met. Skills & Experience Minimum 3 years' experience in a commercial business analyst, commercial finance, sales analyst, or similar commercial role. Strong commercial acumen with the ability to interpret sales data and identify growth opportunities. Advanced Excel skills with experience in modelling, forecasting, and sales performance dashboards. Experience with SAP and Business Objects is highly advantageous. Strong communication skills and confidence working with commercial teams and senior stakeholders. Highly proactive, organised, and able to manage multiple commercial priorities in a fast-paced setting. What Makes You Successful Commercial Insight: You understand customers, products, sales cycles, and commercial drivers. Accuracy & Attention to Detail: You produce reliable forecasts and performance insights. Collaboration: You enjoy partnering with sales teams and supporting commercial growth. Drive: You thrive in a dynamic commercial environment and always look for ways to add value.
Mar 09, 2026
Seasonal
We are supporting our client in North Europe in hiring a Commercial Business Analyst to join their commercial team. This role is central to driving commercial performance through forecasting, sales reporting, customer analysis, and insight generation. The ideal candidate is commercially minded, data-driven, and confident operating in a fast-paced, customer-focused environment. Key Responsibilities Commercial Forecasting & Performance Prepare and manage bi-weekly and monthly commercial forecasts , consolidating sales inputs from multiple commercial teams. Produce daily commercial performance reports , tracking orders, revenue, and key metrics. Identify trends, risks, and opportunities across products, customers, and regions. Sales Reporting & Customer Insight Create and maintain weekly and monthly commercial reports to support strategic decision-making. Deliver ad hoc commercial analysis to support pricing, revenue optimisation, customer performance and promotional planning. Generate monthly customer reports for major retail and wholesale partners. Customer Segmentation & Data Accuracy Act as the lead contact for customer segmentation , ensuring commercial data is up to date and reliable. Monitor data accuracy across systems (SAP, Business Objects) and flag discrepancies to maintain high-quality commercial reporting. Commercial Business Partnering Work closely with sales, category, and commercial managers to provide insight and challenge assumptions. Support commercial initiatives, revenue-driving projects, promotional performance reviews, and customer growth strategies. Prepare presentations and commercial packs for internal stakeholders and management meetings. Continuous Improvement Take ownership of improving commercial reporting processes, templates, dashboards, and forecasting accuracy. Ensure all commercial reporting deadlines are consistently met. Skills & Experience Minimum 3 years' experience in a commercial business analyst, commercial finance, sales analyst, or similar commercial role. Strong commercial acumen with the ability to interpret sales data and identify growth opportunities. Advanced Excel skills with experience in modelling, forecasting, and sales performance dashboards. Experience with SAP and Business Objects is highly advantageous. Strong communication skills and confidence working with commercial teams and senior stakeholders. Highly proactive, organised, and able to manage multiple commercial priorities in a fast-paced setting. What Makes You Successful Commercial Insight: You understand customers, products, sales cycles, and commercial drivers. Accuracy & Attention to Detail: You produce reliable forecasts and performance insights. Collaboration: You enjoy partnering with sales teams and supporting commercial growth. Drive: You thrive in a dynamic commercial environment and always look for ways to add value.
Overview Job Role: Strategy & Consulting - Supply Chain & Operations Manager (Planning - Aerospace & Defence) Location: London Career Level: Manager (CL7) N.B. Due to the nature of client work you will be undertaking, you will need to be willing to go through a Security Clearance process as part of this role. This requires at least 5 years residency in the UK and not having left the country for more than 30 days consecutively. As a team: Supply Chain and Operations is a major functionally-oriented consulting practice: we help our clients identify and quantify the transformational opportunities available in today's dynamic business environment. Our work spans a range of value-focused operations assignments from redefining an operating model and reconfiguring national, regional or global supply chain footprint and capabilities through to global sourcing of core categories and creation of supply chain risk frameworks to ensure that potential risks are transparent and the extended supply chain is resilient. We support major Aerospace & Defence organisations globally in addressing complex operational, supply chain and planning challenges. Our work spans major platform programmes, MRO/Sustainment, engineering-led supply chains, and mission critical operations across the Defence Enterprise, both public (e.g., MODs) and private sector (e.g., OEMs, Defence Primes and suppliers). You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you! In our team you will Learn at the forefront of the Aerospace & Defence sector, provide actionable insights to the world's top organisations, helping them address priority issues with strategies and improvements they can execute with speed and at scale. Work in a central Planning role with some of the best global companies in the world, responsible for leading workstream delivery to address some of the critical business issues faced today, including: Integrated Business Planning (IBP) - Help clients drive alignment across their sales, operations, and finance teams by deploying IBP solutions that improve collaboration, forecasting accuracy, and agility. Supply chain strategy & segmentation (operating model, process design, etc.) Strategic cost reduction (zero-based supply chain) Inventory optimisation - Help clients refine inventory management by balancing service levels, lead times, and inventory costs using advanced planning tools and methodologies like IBP and MRP. Control towers - Implementation and optimisation of digital control towers to provide end-to-end supply chain visibility, enhancing responsiveness and decision-making through real-time data. Platform-driven transformation (technology strategy, systems implementation, etc.) - Enable organizations to implement advanced planning platforms (e.g., SAP IBP, Oracle Cloud SCM, Kinaxis, BlueYonder) to automate and optimise planning processes. Sustainable and resilient supply chain (risk, performance, innovation, diversity, sustainability) - Assist in embedding sustainability and risk management into planning processes, balancing resilience with cost and efficiency. Advanced analytics & AI - Utilise advanced analytics and AI-driven forecasting techniques to support predictive demand planning and scenario analysis, ensuring flexibility in rapidly changing market conditions. Capacity planning & production scheduling - Work with clients to optimise production scheduling and capacity planning, reducing bottlenecks and improving throughput in line with demand fluctuations. In this role you will Work with colleagues to concisely and convincingly convey the central business importance of effective planning to client stakeholders. Contribute to designing and supporting the strategic value case for Supply Chain & Operations planning transformation programmes. Ensure transformation workstreams deliver their full strategic value. This will include, but not be limited to, the selection (based on a strategic assessment of business needs) and implementation of solutions such as SAP, Oracle, Blue Yonder, Kinaxis, o9 Solutions. Lead workstreams within projects and delivery teams in our Supply Chain Planning group to formulate and execute innovative planning-centric strategies. Support the development and optimisation of planning frameworks and drive the integration of advanced planning solutions, such as IBP (Integrated Business Planning) and AI powered forecasting, to enhance responsiveness and flexibility. These frameworks will cover the full end to end value chain of the business. Drive supply chain transformations in line with client's business challenges: Deliver capabilities (process/tools/people) in line with the future operating model Analyse and model financial data to support large scale cost reduction programmes, utilising functional and cost category benchmarks, process definitions and enterprise value targeting tools Help clients improve their ability to drive business outcomes through digital planning, reporting, and analytics Bring best practice approaches to planning from Accenture and the wider communities Build day to day client relationships as part of a wider team including Operations and Supply Chain Executives/Directors. Target and articulate value for clients and support RFP responses to bring the best of Accenture SC&O to our clients. Lead smaller business development opportunities and support larger pursuits, preparing sales proposals. Build and lead highly effective teams of Consultants and Analysts to help shape and execute client engagements, with a strong capability to develop the skills and capabilities of junior colleagues. Contribute to global thought leadership and leverage the skills of others throughout the practice to enable cohesive delivery of strategic and transformative solutions. Build and establish relationships with key third parties (e.g. technology providers, NGOs, governmental bodies) that help to complement and expand Accenture's capabilities and PoV. Qualification We are looking for experience in the following skills: Functional experience should include some of the following within the Aerospace and Defence industry: demand planning, supply planning, operations planning, supply chain planning (S&OP, IBP), distributed order management, inventory management, distribution and logistics networks, supply chain management, process optimisation, operating model design. Related skill and experience could include exposure to the end-to-end manufacturing or support services (spares & repairs) value chain within the Aerospace & Defence (private and public) sector. Experience in similar industries will be considered, but an interest in and commitment to supporting the Aerospace & Defence sector is a requirement. 5+ years consulting and/or project delivery experience with exposure to Aerospace & Defence sector organisations. Ability to analyse complex client problems, understand financial performance links between operations, supply chain and corporate results and think strategically to create benefit/business cases. Leadership: the ability to establish trust based relationships at mid-senior level and gain valuable insights through collaboration and communication. Strong strategic thinking and team building with a proven track record in driving business outcomes for large clients. Proven Line Management experience with successful outcomes. Ability to develop new concepts, break through thinking, structure ideas and solutions. Excellent written, oral and presentation communication skills. Set yourself apart Experience in Aerospace and Defence sector, with delivery experience in industrial supply chains, including an understanding of how the end-to-end "Defence Enterprise" supply chain operates. Supply chain technology and digital disruptor awareness, including but not limited to SAP (S4/IBP), Kinaxis, BlueYonder, o9 Solutions, intelligent automation, Internet of Things (IoT), blockchain and analytics; other specific systems / applications relevant from previous experience. What's in it for you At Accenture in addition to a competitive basic salary and car allowance, you will also have an extensive benefits package which includes up to 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! For senior roles additional bonus and equity awards are available. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. Locations London Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. . click apply for full job details
Mar 09, 2026
Full time
Overview Job Role: Strategy & Consulting - Supply Chain & Operations Manager (Planning - Aerospace & Defence) Location: London Career Level: Manager (CL7) N.B. Due to the nature of client work you will be undertaking, you will need to be willing to go through a Security Clearance process as part of this role. This requires at least 5 years residency in the UK and not having left the country for more than 30 days consecutively. As a team: Supply Chain and Operations is a major functionally-oriented consulting practice: we help our clients identify and quantify the transformational opportunities available in today's dynamic business environment. Our work spans a range of value-focused operations assignments from redefining an operating model and reconfiguring national, regional or global supply chain footprint and capabilities through to global sourcing of core categories and creation of supply chain risk frameworks to ensure that potential risks are transparent and the extended supply chain is resilient. We support major Aerospace & Defence organisations globally in addressing complex operational, supply chain and planning challenges. Our work spans major platform programmes, MRO/Sustainment, engineering-led supply chains, and mission critical operations across the Defence Enterprise, both public (e.g., MODs) and private sector (e.g., OEMs, Defence Primes and suppliers). You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you! In our team you will Learn at the forefront of the Aerospace & Defence sector, provide actionable insights to the world's top organisations, helping them address priority issues with strategies and improvements they can execute with speed and at scale. Work in a central Planning role with some of the best global companies in the world, responsible for leading workstream delivery to address some of the critical business issues faced today, including: Integrated Business Planning (IBP) - Help clients drive alignment across their sales, operations, and finance teams by deploying IBP solutions that improve collaboration, forecasting accuracy, and agility. Supply chain strategy & segmentation (operating model, process design, etc.) Strategic cost reduction (zero-based supply chain) Inventory optimisation - Help clients refine inventory management by balancing service levels, lead times, and inventory costs using advanced planning tools and methodologies like IBP and MRP. Control towers - Implementation and optimisation of digital control towers to provide end-to-end supply chain visibility, enhancing responsiveness and decision-making through real-time data. Platform-driven transformation (technology strategy, systems implementation, etc.) - Enable organizations to implement advanced planning platforms (e.g., SAP IBP, Oracle Cloud SCM, Kinaxis, BlueYonder) to automate and optimise planning processes. Sustainable and resilient supply chain (risk, performance, innovation, diversity, sustainability) - Assist in embedding sustainability and risk management into planning processes, balancing resilience with cost and efficiency. Advanced analytics & AI - Utilise advanced analytics and AI-driven forecasting techniques to support predictive demand planning and scenario analysis, ensuring flexibility in rapidly changing market conditions. Capacity planning & production scheduling - Work with clients to optimise production scheduling and capacity planning, reducing bottlenecks and improving throughput in line with demand fluctuations. In this role you will Work with colleagues to concisely and convincingly convey the central business importance of effective planning to client stakeholders. Contribute to designing and supporting the strategic value case for Supply Chain & Operations planning transformation programmes. Ensure transformation workstreams deliver their full strategic value. This will include, but not be limited to, the selection (based on a strategic assessment of business needs) and implementation of solutions such as SAP, Oracle, Blue Yonder, Kinaxis, o9 Solutions. Lead workstreams within projects and delivery teams in our Supply Chain Planning group to formulate and execute innovative planning-centric strategies. Support the development and optimisation of planning frameworks and drive the integration of advanced planning solutions, such as IBP (Integrated Business Planning) and AI powered forecasting, to enhance responsiveness and flexibility. These frameworks will cover the full end to end value chain of the business. Drive supply chain transformations in line with client's business challenges: Deliver capabilities (process/tools/people) in line with the future operating model Analyse and model financial data to support large scale cost reduction programmes, utilising functional and cost category benchmarks, process definitions and enterprise value targeting tools Help clients improve their ability to drive business outcomes through digital planning, reporting, and analytics Bring best practice approaches to planning from Accenture and the wider communities Build day to day client relationships as part of a wider team including Operations and Supply Chain Executives/Directors. Target and articulate value for clients and support RFP responses to bring the best of Accenture SC&O to our clients. Lead smaller business development opportunities and support larger pursuits, preparing sales proposals. Build and lead highly effective teams of Consultants and Analysts to help shape and execute client engagements, with a strong capability to develop the skills and capabilities of junior colleagues. Contribute to global thought leadership and leverage the skills of others throughout the practice to enable cohesive delivery of strategic and transformative solutions. Build and establish relationships with key third parties (e.g. technology providers, NGOs, governmental bodies) that help to complement and expand Accenture's capabilities and PoV. Qualification We are looking for experience in the following skills: Functional experience should include some of the following within the Aerospace and Defence industry: demand planning, supply planning, operations planning, supply chain planning (S&OP, IBP), distributed order management, inventory management, distribution and logistics networks, supply chain management, process optimisation, operating model design. Related skill and experience could include exposure to the end-to-end manufacturing or support services (spares & repairs) value chain within the Aerospace & Defence (private and public) sector. Experience in similar industries will be considered, but an interest in and commitment to supporting the Aerospace & Defence sector is a requirement. 5+ years consulting and/or project delivery experience with exposure to Aerospace & Defence sector organisations. Ability to analyse complex client problems, understand financial performance links between operations, supply chain and corporate results and think strategically to create benefit/business cases. Leadership: the ability to establish trust based relationships at mid-senior level and gain valuable insights through collaboration and communication. Strong strategic thinking and team building with a proven track record in driving business outcomes for large clients. Proven Line Management experience with successful outcomes. Ability to develop new concepts, break through thinking, structure ideas and solutions. Excellent written, oral and presentation communication skills. Set yourself apart Experience in Aerospace and Defence sector, with delivery experience in industrial supply chains, including an understanding of how the end-to-end "Defence Enterprise" supply chain operates. Supply chain technology and digital disruptor awareness, including but not limited to SAP (S4/IBP), Kinaxis, BlueYonder, o9 Solutions, intelligent automation, Internet of Things (IoT), blockchain and analytics; other specific systems / applications relevant from previous experience. What's in it for you At Accenture in addition to a competitive basic salary and car allowance, you will also have an extensive benefits package which includes up to 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! For senior roles additional bonus and equity awards are available. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. Locations London Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. . click apply for full job details
Overview About our role: Executive Partner (EP) serves as a trusted advisor to our clients who are CPOs from Global 1000 organizations and government agencies. They are the Heads of Procurement in an organization. The EP's role is to engage each client-client, and to help him/her identify mission critical priorities and key initiatives and to achieve specific enterprise goals. Partnering with the client can include activities such as: defining, developing, coaching and/or critiquing strategies; helping develop and/or transform their organizations; assisting/advising with the development and execution of vision & strategy; aggregating and delivering Gartner research insights on key initiatives, priorities, and implementations; and in general, becoming a consigliore for the client. With the support of their EP, our clients can achieve their goals more quickly and more cost effectively and with a higher assurance of success. Relationship Management The EP manages a portfolio of senior executive client relationships and participates in account planning with Account Executives. These individuals collectively and individually have responsibility for each assigned account. The EP participates in all phases of the client lifecycle: pre-sale, on-boarding, relationship management, delivery, review, and renewal. Success is defined by: executing a smooth hand-off from the sales team, regularly engaging the client in a substantive manner, creating a complete client profile, accurately identifying the client's agenda, developing an engagement (value) plan, participating with Sales in quarterly account reviews and preparing value-added client interactions. Sales and Marketing Support The EP is responsible for client retention and for contributing toward growth in the product/region through direct support of Gartner Sales in prospect cultivation, account plan development and value demonstration activities. Research Support The EP supports research activities, such as facilitating client participation in research studies or case panels. The EP will be aligned with and leverage Gartner research positions and initiatives as well as provide feedback from the client base to the research organization. The EP works with research analysts to develop and deliver CPO relevant research. Program Delivery Define and deliver innovative solutions by assessing client needs and developing a customized value plan in accordance with overall Gartner Procurement strategy and Gartner Procurement product deliverables. Work with clients to further their levels of procurement maturity through delivery of research, peer networking, and coaching. Critique client strategies, guide clients in building their organizations, and assist in developing Procurement strategies, establishing priorities, and planning for implementation around key Procurement initiatives. Establish and maintain working relationships with various internal groups to create a comprehensive, well designed sustainable set of key deliverables for clients (including targeted research, personal coaching sessions, scripted analyst sessions, etc.) Direct and facilitate client peer group calls and/or meetings Content Development and Management Participate in presentations Participate in relevant research communities to keep topic area knowledge current and share client experiences with analysts Facilitate client interaction and collaboration through the Procurement client community portal and assisted client connections Lead and participate in roundtables and Gartner Exec Series Webinars Subject Matter Expertise The EP must be a senior business executive and have demonstrated topic knowledge in developing and delivering overall Procurement strategy, execution, and performance improvement. The EP will be an accomplished current or former CPO (Head of Procurement) who has managed a significant P&L, direct reports, and significant total number of associates. Candidate must have a broad base of expertise that has operated at a senior leadership level and driven change at all levels. The EP is responsible to retain clients in accordance with established Gartner Retention Metrics. In addition, to work closely with Sales to vet and close "new' CPO business. Other requirements A university graduate (Masters preferred) with 10+ years' experience working in a senior management role, as a CPO, typically as a SVP, or EVP capacity. Candidates must have excellent interpersonal skills; no whiff of arrogance about them and the ability and experience working with C level executives. This individual should have a strong EQ and ability to demonstrate reflective listening skills and the ability to adjust to client cues and needs An in-depth understanding of Procurement industry and the role of the CPO (including leadership, operations management, strategy and trends, use of metrics, and overall Procurement strategy understanding etc.) In depth understanding of the business value of Procurement and the alignment of Business and Procurement strategies. Critical thinking and problem-solving skills to assess client situations and provide actionable, outcome-based business advice, and the ability to leverage appropriate (Gartner and other) resources to help clients achieve business results Ability to lead and manage ambiguous situations Superior verbal and written communication skills and strong facilitation and presentation skills with the ability to pivot to best serve the client. Energetic, Sales savvy Collaboration and team leadership Sales and / or business development experience or ability with CXO level executives Strong time/project management skills Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to 21,000 associates globally who support 14,000 client enterprises in 90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 or by sending an email to . Job Requisition ID:107496 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: 25placeholder For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.
Mar 09, 2026
Full time
Overview About our role: Executive Partner (EP) serves as a trusted advisor to our clients who are CPOs from Global 1000 organizations and government agencies. They are the Heads of Procurement in an organization. The EP's role is to engage each client-client, and to help him/her identify mission critical priorities and key initiatives and to achieve specific enterprise goals. Partnering with the client can include activities such as: defining, developing, coaching and/or critiquing strategies; helping develop and/or transform their organizations; assisting/advising with the development and execution of vision & strategy; aggregating and delivering Gartner research insights on key initiatives, priorities, and implementations; and in general, becoming a consigliore for the client. With the support of their EP, our clients can achieve their goals more quickly and more cost effectively and with a higher assurance of success. Relationship Management The EP manages a portfolio of senior executive client relationships and participates in account planning with Account Executives. These individuals collectively and individually have responsibility for each assigned account. The EP participates in all phases of the client lifecycle: pre-sale, on-boarding, relationship management, delivery, review, and renewal. Success is defined by: executing a smooth hand-off from the sales team, regularly engaging the client in a substantive manner, creating a complete client profile, accurately identifying the client's agenda, developing an engagement (value) plan, participating with Sales in quarterly account reviews and preparing value-added client interactions. Sales and Marketing Support The EP is responsible for client retention and for contributing toward growth in the product/region through direct support of Gartner Sales in prospect cultivation, account plan development and value demonstration activities. Research Support The EP supports research activities, such as facilitating client participation in research studies or case panels. The EP will be aligned with and leverage Gartner research positions and initiatives as well as provide feedback from the client base to the research organization. The EP works with research analysts to develop and deliver CPO relevant research. Program Delivery Define and deliver innovative solutions by assessing client needs and developing a customized value plan in accordance with overall Gartner Procurement strategy and Gartner Procurement product deliverables. Work with clients to further their levels of procurement maturity through delivery of research, peer networking, and coaching. Critique client strategies, guide clients in building their organizations, and assist in developing Procurement strategies, establishing priorities, and planning for implementation around key Procurement initiatives. Establish and maintain working relationships with various internal groups to create a comprehensive, well designed sustainable set of key deliverables for clients (including targeted research, personal coaching sessions, scripted analyst sessions, etc.) Direct and facilitate client peer group calls and/or meetings Content Development and Management Participate in presentations Participate in relevant research communities to keep topic area knowledge current and share client experiences with analysts Facilitate client interaction and collaboration through the Procurement client community portal and assisted client connections Lead and participate in roundtables and Gartner Exec Series Webinars Subject Matter Expertise The EP must be a senior business executive and have demonstrated topic knowledge in developing and delivering overall Procurement strategy, execution, and performance improvement. The EP will be an accomplished current or former CPO (Head of Procurement) who has managed a significant P&L, direct reports, and significant total number of associates. Candidate must have a broad base of expertise that has operated at a senior leadership level and driven change at all levels. The EP is responsible to retain clients in accordance with established Gartner Retention Metrics. In addition, to work closely with Sales to vet and close "new' CPO business. Other requirements A university graduate (Masters preferred) with 10+ years' experience working in a senior management role, as a CPO, typically as a SVP, or EVP capacity. Candidates must have excellent interpersonal skills; no whiff of arrogance about them and the ability and experience working with C level executives. This individual should have a strong EQ and ability to demonstrate reflective listening skills and the ability to adjust to client cues and needs An in-depth understanding of Procurement industry and the role of the CPO (including leadership, operations management, strategy and trends, use of metrics, and overall Procurement strategy understanding etc.) In depth understanding of the business value of Procurement and the alignment of Business and Procurement strategies. Critical thinking and problem-solving skills to assess client situations and provide actionable, outcome-based business advice, and the ability to leverage appropriate (Gartner and other) resources to help clients achieve business results Ability to lead and manage ambiguous situations Superior verbal and written communication skills and strong facilitation and presentation skills with the ability to pivot to best serve the client. Energetic, Sales savvy Collaboration and team leadership Sales and / or business development experience or ability with CXO level executives Strong time/project management skills Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to 21,000 associates globally who support 14,000 client enterprises in 90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 or by sending an email to . Job Requisition ID:107496 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: 25placeholder For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.
About Us YouLend is a rapidly growing FinTech that is the preferred embedded financing platform for many of the world's leading e-commerce platforms, tech companies, and Payment Service Providers. Our software platform enables our partners to extend their value proposition by offering flexible financing products in their own branding, to their merchant base, without capital at risk. We are owned by the leading Private Equity company, EQT, and have grown % year-on-year since 2020. We are headquartered in London, UK, but are also present in several European countries as well as the United States where we service our partners, including eBay, Amazon, Just Eat, Shopify, and Stripe. The Role We are seeking a Credit Risk Lead to support the continued growth and oversight of our credit risk function as we scale across the US and international markets. In this role, you will lead the day-to-day operations of the credit risk and underwriting team, ensuring consistent, high-quality credit decisions aligned with the company's risk appetite and regulatory obligations. You will partner closely with senior risk leadership, Product, Data, Compliance, and Commercial teams to strengthen credit policies, optimize decisioning frameworks, and maintain strong portfolio performance. This role requires deep credit risk expertise combined with proven people management experience. You will be accountable for team performance, underwriting quality, operational efficiency, and the delivery of key risk outcomes. Key Responsibilities Team Leadership & Management Lead, mentor, and develop a team of credit risk analysts and underwriters. Manage performance, workload allocation, hiring, and professional development. Foster a culture of accountability, sound judgment, and continuous improvement. Credit Risk & Underwriting Oversight Oversee credit underwriting and risk assessment processes to ensure consistent application of credit policies and risk appetite. Review complex or escalated cases and provide guidance on structured risk decisions. Ensure adherence to internal controls and applicable federal and state regulations. Policy & Framework Development Support the development, implementation, and enhancement of credit risk policies, underwriting standards, and operating procedures. Contribute to risk governance frameworks and documentation aligned with US regulatory expectations. Portfolio Monitoring & Reporting Monitor portfolio performance, identifying trends in credit quality, losses, and early risk indicators. Prepare and present risk reporting and insights to senior management. Recommend actions to mitigate emerging risks and optimise portfolio outcomes. Cross-Functional Partnership Collaborate with Product, Finance, Compliance, Legal and Capital Markets teams to align credit strategy with growth initiatives. Provide risk input on new products, market expansion, and strategic initiatives. Process Optimisation & Controls Drive continuous improvement in underwriting workflows, automation, and risk controls. Strengthen quality assurance practices to ensure decision accuracy and policy compliance. Training & Capability Building Deliver coaching and structured development opportunities for team members. Promote knowledge sharing and risk education across the business. The ideal candidate will have the following skillset: 5+ years of experience in credit risk, underwriting, or a related risk management function. 2+ years of direct people management or team leadership experience. Experience within financial services, fintech, lending, or commercial credit preferred. Strong understanding of credit underwriting principles, risk appetite frameworks, and portfolio risk management. Familiarity with US lending regulations and compliance requirements. Ability to evaluate financial statements, cash flow, and credit data to inform structured risk decisions. Comfortable working with data and performance metrics to drive insights and action. Proven ability to lead teams, drive accountability, and influence cross-functional stakeholders. Strong written and verbal communication skills, including the ability to explain risk concepts to non-technical audiences. Highly organized and comfortable managing multiple priorities in a fast-paced, growth-oriented environment. Desirable Experience working in other international markets Experience in SME Lending Why join YouLend? Award-Winning Workplace: YouLend has been recognised as one of the "Best Places to Work in 2024 and 2025" by the Sunday Times for being a supportive, diverse, and rewarding workplace. Award-Winning Fintech: YouLend has been recognised as a "Top 250 Fintech Worldwide" company by CNBC. It's just getting fun: We have developed powerful solutions, won some significant partnerships, and are growing at a rapid pace. But the global opportunity is still massive, and YouLend is a raw organisation where we are only just getting started. Lots of upsides: High-growth (>100% growth during 2022 and 2023), so clear outlook to compensation (bonus or share option appreciation) and career growth (through growth with business). Well-capitalised with supportive private equity backing. Part of Banking Circle Group with a fully licensed Luxembourg bank, which can provide a balance sheet and support European expansion in otherwise complex regulated markets. Motivating work environment: A high-quality team that pushes each other to succeed through direct feedback and aligned incentives. Strong and transparent team culture, we have each other's backs. Independent work environment where results matter. Data-driven culture and emphasis on speed (anti-red tape). We offer a comprehensive benefits package that includes: Stock Options Private Medical insurance via Vitality and Dental Insurance with BUPA EAP with Health Assured Enhanced Maternity and Paternity Leave Modern and sophisticated office space in Central London Free Gym in office building in Holborn Subsidised Lunch via Feedr Deliveroo Allowance if working late in office Monthly in office Masseuse Team and Company Socials Football Power League / Paddle and Yoga Club At YouLend, we champion diversity and embrace equal opportunity employment practices. Our hiring, transfer, and promotion decisions are exclusively based on qualifications, merit, and business requirements, free from any discrimination based on race, gender, age, disability, religion, nationality, or any other protected basis under applicable law.
Mar 08, 2026
Full time
About Us YouLend is a rapidly growing FinTech that is the preferred embedded financing platform for many of the world's leading e-commerce platforms, tech companies, and Payment Service Providers. Our software platform enables our partners to extend their value proposition by offering flexible financing products in their own branding, to their merchant base, without capital at risk. We are owned by the leading Private Equity company, EQT, and have grown % year-on-year since 2020. We are headquartered in London, UK, but are also present in several European countries as well as the United States where we service our partners, including eBay, Amazon, Just Eat, Shopify, and Stripe. The Role We are seeking a Credit Risk Lead to support the continued growth and oversight of our credit risk function as we scale across the US and international markets. In this role, you will lead the day-to-day operations of the credit risk and underwriting team, ensuring consistent, high-quality credit decisions aligned with the company's risk appetite and regulatory obligations. You will partner closely with senior risk leadership, Product, Data, Compliance, and Commercial teams to strengthen credit policies, optimize decisioning frameworks, and maintain strong portfolio performance. This role requires deep credit risk expertise combined with proven people management experience. You will be accountable for team performance, underwriting quality, operational efficiency, and the delivery of key risk outcomes. Key Responsibilities Team Leadership & Management Lead, mentor, and develop a team of credit risk analysts and underwriters. Manage performance, workload allocation, hiring, and professional development. Foster a culture of accountability, sound judgment, and continuous improvement. Credit Risk & Underwriting Oversight Oversee credit underwriting and risk assessment processes to ensure consistent application of credit policies and risk appetite. Review complex or escalated cases and provide guidance on structured risk decisions. Ensure adherence to internal controls and applicable federal and state regulations. Policy & Framework Development Support the development, implementation, and enhancement of credit risk policies, underwriting standards, and operating procedures. Contribute to risk governance frameworks and documentation aligned with US regulatory expectations. Portfolio Monitoring & Reporting Monitor portfolio performance, identifying trends in credit quality, losses, and early risk indicators. Prepare and present risk reporting and insights to senior management. Recommend actions to mitigate emerging risks and optimise portfolio outcomes. Cross-Functional Partnership Collaborate with Product, Finance, Compliance, Legal and Capital Markets teams to align credit strategy with growth initiatives. Provide risk input on new products, market expansion, and strategic initiatives. Process Optimisation & Controls Drive continuous improvement in underwriting workflows, automation, and risk controls. Strengthen quality assurance practices to ensure decision accuracy and policy compliance. Training & Capability Building Deliver coaching and structured development opportunities for team members. Promote knowledge sharing and risk education across the business. The ideal candidate will have the following skillset: 5+ years of experience in credit risk, underwriting, or a related risk management function. 2+ years of direct people management or team leadership experience. Experience within financial services, fintech, lending, or commercial credit preferred. Strong understanding of credit underwriting principles, risk appetite frameworks, and portfolio risk management. Familiarity with US lending regulations and compliance requirements. Ability to evaluate financial statements, cash flow, and credit data to inform structured risk decisions. Comfortable working with data and performance metrics to drive insights and action. Proven ability to lead teams, drive accountability, and influence cross-functional stakeholders. Strong written and verbal communication skills, including the ability to explain risk concepts to non-technical audiences. Highly organized and comfortable managing multiple priorities in a fast-paced, growth-oriented environment. Desirable Experience working in other international markets Experience in SME Lending Why join YouLend? Award-Winning Workplace: YouLend has been recognised as one of the "Best Places to Work in 2024 and 2025" by the Sunday Times for being a supportive, diverse, and rewarding workplace. Award-Winning Fintech: YouLend has been recognised as a "Top 250 Fintech Worldwide" company by CNBC. It's just getting fun: We have developed powerful solutions, won some significant partnerships, and are growing at a rapid pace. But the global opportunity is still massive, and YouLend is a raw organisation where we are only just getting started. Lots of upsides: High-growth (>100% growth during 2022 and 2023), so clear outlook to compensation (bonus or share option appreciation) and career growth (through growth with business). Well-capitalised with supportive private equity backing. Part of Banking Circle Group with a fully licensed Luxembourg bank, which can provide a balance sheet and support European expansion in otherwise complex regulated markets. Motivating work environment: A high-quality team that pushes each other to succeed through direct feedback and aligned incentives. Strong and transparent team culture, we have each other's backs. Independent work environment where results matter. Data-driven culture and emphasis on speed (anti-red tape). We offer a comprehensive benefits package that includes: Stock Options Private Medical insurance via Vitality and Dental Insurance with BUPA EAP with Health Assured Enhanced Maternity and Paternity Leave Modern and sophisticated office space in Central London Free Gym in office building in Holborn Subsidised Lunch via Feedr Deliveroo Allowance if working late in office Monthly in office Masseuse Team and Company Socials Football Power League / Paddle and Yoga Club At YouLend, we champion diversity and embrace equal opportunity employment practices. Our hiring, transfer, and promotion decisions are exclusively based on qualifications, merit, and business requirements, free from any discrimination based on race, gender, age, disability, religion, nationality, or any other protected basis under applicable law.
Business Analyst Customer Journey Analysis Berkshire Hybrid 750/day (Inside IR35) 12 Months Contract Our client is seeking an experienced Business Analyst with experience in supporting digital and AI enabled customer service solutions, including assisted service or self-service functions. Required Key Skills & Experience: Proven experience as a Senior Business Analyst supporting large-scale transformation programmes within customer service, contact centre, or customer operations environments. Strong background in customer journey analysis, process re-engineering, and target operating model design. Experience working with CRM and contact centre platforms, ideally Salesforce and/or Amazon Connect (or equivalent). Experience operating in Agile delivery environments, supporting squads through sprints and releases. Exposure to AI tools, conversational analytics, speech-to-text, or intelligent routing. Professional Business Analysis certification desirable (BCS, IIBA, Agile BA). Location: Berkshire Hybrid: 1-2 days per week in the office / remainder days working from home Contract: 12 Months Rate: 750/d Inside IR35 (Via umbrella) If you're an experienced Business Analyst with experience in supporting Customer journey's we'd love to hear from you. Please submit your CV today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Mar 08, 2026
Contractor
Business Analyst Customer Journey Analysis Berkshire Hybrid 750/day (Inside IR35) 12 Months Contract Our client is seeking an experienced Business Analyst with experience in supporting digital and AI enabled customer service solutions, including assisted service or self-service functions. Required Key Skills & Experience: Proven experience as a Senior Business Analyst supporting large-scale transformation programmes within customer service, contact centre, or customer operations environments. Strong background in customer journey analysis, process re-engineering, and target operating model design. Experience working with CRM and contact centre platforms, ideally Salesforce and/or Amazon Connect (or equivalent). Experience operating in Agile delivery environments, supporting squads through sprints and releases. Exposure to AI tools, conversational analytics, speech-to-text, or intelligent routing. Professional Business Analysis certification desirable (BCS, IIBA, Agile BA). Location: Berkshire Hybrid: 1-2 days per week in the office / remainder days working from home Contract: 12 Months Rate: 750/d Inside IR35 (Via umbrella) If you're an experienced Business Analyst with experience in supporting Customer journey's we'd love to hear from you. Please submit your CV today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Senior Financial Analyst Global Management Consultancy Central London (Hybrid - 2 Days in Office) £57,000 Permanent Role Robert Half are partnering with a global management consultancy to recruit a Senior Financial Analyst to join their Regional FP&A team in London. This position sits within a highly collaborative international finance function and offers strong exposure to regional performance analysis, forecasting, and strategic finance initiatives. This is an excellent opportunity for an experienced FP&A professional to work closely with senior finance leaders across multiple international markets while contributing to forecasting, budgeting, and performance insight for a growing professional services organisation. About the Role Reporting into the Regional FP&A leadership team, you will play a key role in supporting budgeting, forecasting, and financial performance analysis across international markets. You will work closely with finance teams across multiple countries, helping ensure consistency in reporting, improving financial processes, and delivering meaningful insights to support strategic decision-making. Key responsibilities include: Forecasting & Planning Supporting the consolidation of regional budgets and forecasts, ensuring accuracy and alignment across markets. Assisting with quarterly forecasting processes and the annual budgeting cycle. Preparing forecast analysis, commentary, and supporting presentation materials for senior leadership. Maintaining and updating country-level forecasting templates and reporting models. Financial Analysis & Month-End Reporting Analysing monthly financial performance against budgets and strategic plans. Preparing financial commentary and highlighting key performance drivers. Supporting the preparation of regional management reporting. Performing reasonableness checks across sales and financial data, challenging inconsistencies where required. Monitoring accounts receivable performance and following up with country finance teams on outstanding queries. Regional Finance Projects & Process Improvement Supporting regional finance initiatives, including process standardisation and system enhancements. Driving adoption of FP&A best practices across international markets. Collaborating with cross-functional teams on regional transformation projects. Supporting ad-hoc analysis, data reconciliation, and financial reporting requirements. Stakeholder Collaboration Building strong relationships with finance teams across multiple international markets. Acting as a key liaison between regional finance, country leadership, and international accounting teams. Supporting communication of financial insights and responding to queries from stakeholders across the business. Contributing to a collaborative and high-performing finance team environment. What We're Looking For ACCA / ACA / CIMA part-qualified or finalist. (Fully qualified candidates will also be considered and are preferred). Proven experience within a FP&A function, with a minimum of 5 years' experience. Full P&L experience, including analysing performance across revenue, costs, and profitability drivers. Experience within professional services or a multinational organisation is highly desirable but not essential. Strong financial analysis, forecasting, and reporting skills. Advanced Excel skills. Excellent communication and stakeholder management abilities. Strong attention to detail with the ability to manage multiple priorities. What's on Offer £57,000 salary. Hybrid working - 2 days per week in the Central London office. Opportunity to work within a global consultancy environment with exposure to international finance teams. Involvement in regional finance initiatives and transformation projects. A collaborative and supportive finance team with strong career development opportunities. Why This Role Could Be Your Next Move This position offers the opportunity to join a globally recognised consultancy where finance plays a key role in supporting business strategy and performance. You'll gain broad exposure across international FP&A processes while working closely with senior stakeholders and contributing to meaningful finance transformation initiatives. For a commercially minded FP&A professional looking to develop within a global professional services environment, this role offers excellent visibility, variety, and long-term development potential. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Mar 08, 2026
Full time
Senior Financial Analyst Global Management Consultancy Central London (Hybrid - 2 Days in Office) £57,000 Permanent Role Robert Half are partnering with a global management consultancy to recruit a Senior Financial Analyst to join their Regional FP&A team in London. This position sits within a highly collaborative international finance function and offers strong exposure to regional performance analysis, forecasting, and strategic finance initiatives. This is an excellent opportunity for an experienced FP&A professional to work closely with senior finance leaders across multiple international markets while contributing to forecasting, budgeting, and performance insight for a growing professional services organisation. About the Role Reporting into the Regional FP&A leadership team, you will play a key role in supporting budgeting, forecasting, and financial performance analysis across international markets. You will work closely with finance teams across multiple countries, helping ensure consistency in reporting, improving financial processes, and delivering meaningful insights to support strategic decision-making. Key responsibilities include: Forecasting & Planning Supporting the consolidation of regional budgets and forecasts, ensuring accuracy and alignment across markets. Assisting with quarterly forecasting processes and the annual budgeting cycle. Preparing forecast analysis, commentary, and supporting presentation materials for senior leadership. Maintaining and updating country-level forecasting templates and reporting models. Financial Analysis & Month-End Reporting Analysing monthly financial performance against budgets and strategic plans. Preparing financial commentary and highlighting key performance drivers. Supporting the preparation of regional management reporting. Performing reasonableness checks across sales and financial data, challenging inconsistencies where required. Monitoring accounts receivable performance and following up with country finance teams on outstanding queries. Regional Finance Projects & Process Improvement Supporting regional finance initiatives, including process standardisation and system enhancements. Driving adoption of FP&A best practices across international markets. Collaborating with cross-functional teams on regional transformation projects. Supporting ad-hoc analysis, data reconciliation, and financial reporting requirements. Stakeholder Collaboration Building strong relationships with finance teams across multiple international markets. Acting as a key liaison between regional finance, country leadership, and international accounting teams. Supporting communication of financial insights and responding to queries from stakeholders across the business. Contributing to a collaborative and high-performing finance team environment. What We're Looking For ACCA / ACA / CIMA part-qualified or finalist. (Fully qualified candidates will also be considered and are preferred). Proven experience within a FP&A function, with a minimum of 5 years' experience. Full P&L experience, including analysing performance across revenue, costs, and profitability drivers. Experience within professional services or a multinational organisation is highly desirable but not essential. Strong financial analysis, forecasting, and reporting skills. Advanced Excel skills. Excellent communication and stakeholder management abilities. Strong attention to detail with the ability to manage multiple priorities. What's on Offer £57,000 salary. Hybrid working - 2 days per week in the Central London office. Opportunity to work within a global consultancy environment with exposure to international finance teams. Involvement in regional finance initiatives and transformation projects. A collaborative and supportive finance team with strong career development opportunities. Why This Role Could Be Your Next Move This position offers the opportunity to join a globally recognised consultancy where finance plays a key role in supporting business strategy and performance. You'll gain broad exposure across international FP&A processes while working closely with senior stakeholders and contributing to meaningful finance transformation initiatives. For a commercially minded FP&A professional looking to develop within a global professional services environment, this role offers excellent visibility, variety, and long-term development potential. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Global Banking & Markets, Capital Solutions Group, Leveraged Finance, Vice President, London Job Description Our European Leveraged Finance Group originates, structures and executes bank loan, high yield bond and bridge financings supporting both corporate clients and financial sponsors. Typical such transactions include leveraged buyouts, mergers and acquisitions (both buy side and "stapled" financings for sell sides), refinancings, recapitalizations, and restructurings. The group advises financial sponsors and sub-investment grade corporate issuers around the world, providing capital structure advice and committed capital in support of strategic transactions. The group is aligned by industry and works closely with many areas across the firm including Investment Banking sector and country coverage teams, other financing group teams (corporate derivatives, liability management, equity capital), asset management, credit and ratings advisory, sales and trading, high yield credit research, and other stakeholders. Leveraged Finance is a fast-paced, markets-focused, and deal-driven environment where a successful candidate will need to be able to multi-task across multiple different workstreams and projects each day. The role offers the opportunity to take on significant responsibility, lead complex transactions, and mentor junior team members. Day-to-Day Responsibilities: Lead and manage the advisory process for clients on complex financing solutions, including acquisitions, capital return strategies, working capital management, and refinancing needs. Drive client coverage efforts and independently manage client dialogue, including the origination, preparation, and delivery of sophisticated client materials. Oversee the drafting and finalization of debt investor marketing materials and manage all external deal processes, including leading the preparation of offering memoranda/information memos, managing rating agency relationships, coordinating roadshow logistics, and directly addressing complex debt investor queries. Lead legal structuring discussions and critically review complex legal documentation, ensuring alignment with commercial terms and client objectives throughout live deal execution. Collaborate strategically with the syndicate desk on deal pricing, structuring, and execution, taking a lead role in investor diligence and marketing efforts, and managing key investor relationships. Manage and coordinate comprehensive internal deal processes, including overseeing business, financial, and legal diligence, proactively engaging and educating internal risk and control groups, and serving as a primary liaison across various firm divisions. Take ownership of authoring and coordinating all committee documents for debt underwriting (loan and bond deals) and principal lending (relationship loans), ensuring timely and accurate submissions. Mentor, train, and develop junior team members (Analysts and Associates), providing guidance on financial modeling, market analysis, and deal execution best practices. Contribute to business development initiatives, identifying new opportunities and assisting in strategic planning for the group. Basic Qualifications: Bachelor's degree and a minimum of 5-7 years of relevant experience in investment banking, leveraged finance, or a comparable financial advisory role, demonstrating a strong track record of deal execution; OR MBA or equivalent graduate degree in a financial discipline PLUS a minimum of 3-5 years of relevant post-MBA experience. Preferred Qualifications: Demonstrated expertise in complex financial modeling, valuation, and credit analysis, with advanced proficiency in Excel and other financial software. Proven ability to lead and manage multiple transactions simultaneously from origination to close. Exceptional communication, presentation, and negotiation skills, capable of engaging effectively with senior clients and internal stakeholders. Strong leadership potential with experience in mentoring junior staff. Deep understanding of European leveraged finance markets, products, and regulatory landscape. Job Info Job Identification 161264 Job Category Vice President Posting Date 02/05/2026, 10:46 AM Locations London, Greater London, England, United Kingdom Healthcare & Medical Services We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount). We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class-leading benefits our firm has to offer. Learn More
Mar 07, 2026
Full time
Global Banking & Markets, Capital Solutions Group, Leveraged Finance, Vice President, London Job Description Our European Leveraged Finance Group originates, structures and executes bank loan, high yield bond and bridge financings supporting both corporate clients and financial sponsors. Typical such transactions include leveraged buyouts, mergers and acquisitions (both buy side and "stapled" financings for sell sides), refinancings, recapitalizations, and restructurings. The group advises financial sponsors and sub-investment grade corporate issuers around the world, providing capital structure advice and committed capital in support of strategic transactions. The group is aligned by industry and works closely with many areas across the firm including Investment Banking sector and country coverage teams, other financing group teams (corporate derivatives, liability management, equity capital), asset management, credit and ratings advisory, sales and trading, high yield credit research, and other stakeholders. Leveraged Finance is a fast-paced, markets-focused, and deal-driven environment where a successful candidate will need to be able to multi-task across multiple different workstreams and projects each day. The role offers the opportunity to take on significant responsibility, lead complex transactions, and mentor junior team members. Day-to-Day Responsibilities: Lead and manage the advisory process for clients on complex financing solutions, including acquisitions, capital return strategies, working capital management, and refinancing needs. Drive client coverage efforts and independently manage client dialogue, including the origination, preparation, and delivery of sophisticated client materials. Oversee the drafting and finalization of debt investor marketing materials and manage all external deal processes, including leading the preparation of offering memoranda/information memos, managing rating agency relationships, coordinating roadshow logistics, and directly addressing complex debt investor queries. Lead legal structuring discussions and critically review complex legal documentation, ensuring alignment with commercial terms and client objectives throughout live deal execution. Collaborate strategically with the syndicate desk on deal pricing, structuring, and execution, taking a lead role in investor diligence and marketing efforts, and managing key investor relationships. Manage and coordinate comprehensive internal deal processes, including overseeing business, financial, and legal diligence, proactively engaging and educating internal risk and control groups, and serving as a primary liaison across various firm divisions. Take ownership of authoring and coordinating all committee documents for debt underwriting (loan and bond deals) and principal lending (relationship loans), ensuring timely and accurate submissions. Mentor, train, and develop junior team members (Analysts and Associates), providing guidance on financial modeling, market analysis, and deal execution best practices. Contribute to business development initiatives, identifying new opportunities and assisting in strategic planning for the group. Basic Qualifications: Bachelor's degree and a minimum of 5-7 years of relevant experience in investment banking, leveraged finance, or a comparable financial advisory role, demonstrating a strong track record of deal execution; OR MBA or equivalent graduate degree in a financial discipline PLUS a minimum of 3-5 years of relevant post-MBA experience. Preferred Qualifications: Demonstrated expertise in complex financial modeling, valuation, and credit analysis, with advanced proficiency in Excel and other financial software. Proven ability to lead and manage multiple transactions simultaneously from origination to close. Exceptional communication, presentation, and negotiation skills, capable of engaging effectively with senior clients and internal stakeholders. Strong leadership potential with experience in mentoring junior staff. Deep understanding of European leveraged finance markets, products, and regulatory landscape. Job Info Job Identification 161264 Job Category Vice President Posting Date 02/05/2026, 10:46 AM Locations London, Greater London, England, United Kingdom Healthcare & Medical Services We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount). We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class-leading benefits our firm has to offer. Learn More
Finance Analyst Annual Salary: Up to £57,000 + excellent benefits Location: Brentwood, Essex Job Type: Full-time, hybrid Reed Finance are excited to partner with our client on their search for a Finance Analyst to be based in their Brentwood office. As a Finance Analyst, you will play a crucial role in supporting the Divisional Finance Team and the Regional Finance Director. Your focus will be on internal and external reporting, particularly concerning joint venture activities, maintaining financial control, and providing financial and commercial analysis. Day-to-day of the role: Review and provide feedback on the outputs from junior team members, including month-end and banking journals, JV/JC funding requests, and debtor analysis. Coach and mentor junior members of the team to enhance their skills and understanding. Complete monthly management information relating to our joint venture activities. Regularly chase and report on outstanding debtors to ensure timely collections. Support the Divisional FC in maintaining a robust financial control environment across the Division, including the maintenance of balance sheet reconciliations. Provide technical accounting support and challenge to the Regions. Execute half-yearly and full-year external reporting requirements for the London Division and its Joint Ventures, building strong relationships with Group Finance and External Auditors. Liaise with the Commercial, Development, Sales, and Marketing teams to provide financial insights and support in line with the Regional Finance Director's guidance. Support the delivery of new initiatives aimed at improving current systems and processes. Handle ad hoc reporting and generate information to support joint venture activities. Provide general support to the team as required. Required Skills & Qualifications: New qualified accountant (ACA, ACCA, CIMA) Strong understanding of financial reporting, financial control, and commercial analysis. Ability to mentor and coach junior staff members. Excellent communication and interpersonal skills to build relationships across various departments. Proficiency in financial software and Excel. Ability to handle multiple tasks and meet deadlines in a dynamic environment. If you are newly qualified and looking for an exciting new challenge, please apply now.
Mar 07, 2026
Full time
Finance Analyst Annual Salary: Up to £57,000 + excellent benefits Location: Brentwood, Essex Job Type: Full-time, hybrid Reed Finance are excited to partner with our client on their search for a Finance Analyst to be based in their Brentwood office. As a Finance Analyst, you will play a crucial role in supporting the Divisional Finance Team and the Regional Finance Director. Your focus will be on internal and external reporting, particularly concerning joint venture activities, maintaining financial control, and providing financial and commercial analysis. Day-to-day of the role: Review and provide feedback on the outputs from junior team members, including month-end and banking journals, JV/JC funding requests, and debtor analysis. Coach and mentor junior members of the team to enhance their skills and understanding. Complete monthly management information relating to our joint venture activities. Regularly chase and report on outstanding debtors to ensure timely collections. Support the Divisional FC in maintaining a robust financial control environment across the Division, including the maintenance of balance sheet reconciliations. Provide technical accounting support and challenge to the Regions. Execute half-yearly and full-year external reporting requirements for the London Division and its Joint Ventures, building strong relationships with Group Finance and External Auditors. Liaise with the Commercial, Development, Sales, and Marketing teams to provide financial insights and support in line with the Regional Finance Director's guidance. Support the delivery of new initiatives aimed at improving current systems and processes. Handle ad hoc reporting and generate information to support joint venture activities. Provide general support to the team as required. Required Skills & Qualifications: New qualified accountant (ACA, ACCA, CIMA) Strong understanding of financial reporting, financial control, and commercial analysis. Ability to mentor and coach junior staff members. Excellent communication and interpersonal skills to build relationships across various departments. Proficiency in financial software and Excel. Ability to handle multiple tasks and meet deadlines in a dynamic environment. If you are newly qualified and looking for an exciting new challenge, please apply now.
Finance Analyst Annual Salary: Up to £57,000 + excellent benefits Location: Brentwood, Essex Job Type: Full-time, hybrid Reed Finance are excited to partner with our client on their search for a Finance Analyst to be based in their Brentwood office. As a Finance Analyst, you will play a crucial role in supporting the Divisional Finance Team and the Regional Finance Director. Your focus will be on internal and external reporting, particularly concerning joint venture activities, maintaining financial control, and providing financial and commercial analysis. Day-to-day of the role: Review and provide feedback on the outputs from junior team members, including month-end and banking journals, JV/JC funding requests, and debtor analysis. Coach and mentor junior members of the team to enhance their skills and understanding. Complete monthly management information relating to our joint venture activities. Regularly chase and report on outstanding debtors to ensure timely collections. Support the Divisional FC in maintaining a robust financial control environment across the Division, including the maintenance of balance sheet reconciliations. Provide technical accounting support and challenge to the Regions. Execute half-yearly and full-year external reporting requirements for the London Division and its Joint Ventures, building strong relationships with Group Finance and External Auditors. Liaise with the Commercial, Development, Sales, and Marketing teams to provide financial insights and support in line with the Regional Finance Director's guidance. Support the delivery of new initiatives aimed at improving current systems and processes. Handle ad hoc reporting and generate information to support joint venture activities. Provide general support to the team as required. Required Skills & Qualifications: New qualified accountant (ACA, ACCA, CIMA) Strong understanding of financial reporting, financial control, and commercial analysis. Ability to mentor and coach junior staff members. Excellent communication and interpersonal skills to build relationships across various departments. Proficiency in financial software and Excel. Ability to handle multiple tasks and meet deadlines in a dynamic environment. If you are newly qualified and looking for an exciting new challenge, please apply now.
Mar 07, 2026
Full time
Finance Analyst Annual Salary: Up to £57,000 + excellent benefits Location: Brentwood, Essex Job Type: Full-time, hybrid Reed Finance are excited to partner with our client on their search for a Finance Analyst to be based in their Brentwood office. As a Finance Analyst, you will play a crucial role in supporting the Divisional Finance Team and the Regional Finance Director. Your focus will be on internal and external reporting, particularly concerning joint venture activities, maintaining financial control, and providing financial and commercial analysis. Day-to-day of the role: Review and provide feedback on the outputs from junior team members, including month-end and banking journals, JV/JC funding requests, and debtor analysis. Coach and mentor junior members of the team to enhance their skills and understanding. Complete monthly management information relating to our joint venture activities. Regularly chase and report on outstanding debtors to ensure timely collections. Support the Divisional FC in maintaining a robust financial control environment across the Division, including the maintenance of balance sheet reconciliations. Provide technical accounting support and challenge to the Regions. Execute half-yearly and full-year external reporting requirements for the London Division and its Joint Ventures, building strong relationships with Group Finance and External Auditors. Liaise with the Commercial, Development, Sales, and Marketing teams to provide financial insights and support in line with the Regional Finance Director's guidance. Support the delivery of new initiatives aimed at improving current systems and processes. Handle ad hoc reporting and generate information to support joint venture activities. Provide general support to the team as required. Required Skills & Qualifications: New qualified accountant (ACA, ACCA, CIMA) Strong understanding of financial reporting, financial control, and commercial analysis. Ability to mentor and coach junior staff members. Excellent communication and interpersonal skills to build relationships across various departments. Proficiency in financial software and Excel. Ability to handle multiple tasks and meet deadlines in a dynamic environment. If you are newly qualified and looking for an exciting new challenge, please apply now.
Sr. Business Intelligence AnalystUK - Remote Your Title: Senior Business Intelligence Analyst Our Department: AECO (Architecture, Engineering, Construction, and Owner) Software SolutionsJoin us as our Senior Business Intelligence Analyst and drive impactful insights while shaping strategic decision-making.In this newly created role you will work as part of a Global BI team, working closely with EMEA based Sales teams and Analysts whilst lining in to our US Based Sales Intelligence Director. In this position you'll be spearheading data analysis initiatives and fostering strong stakeholder relationships. Your role will center on leveraging your expertise in relational databases, SQL, and an array of business intelligence tools such as Salesforce, Tableau, Domo, and Power BI to drive impactful insights and strategic decision-making across the EMEA region.This is your opportunity to work with Sales Leaders and impact how and where we go to market, our margins in particular regions, where we as a business can improve and where we can develop. Your work will have both a regional and global significance.Because of your reporting line there will be times when you work outside of a "normal" 9-5 so that you can collaborate and work with colleagues in the Global BI team. What You Will Do: Collaborate with cross-functional teams to identify key business requirements and translate them into analytical solutions Develop and maintain robust data models, reports, and dashboards to analyze and visualize complex datasets Conduct in-depth data analysis to identify trends, patterns, and insights that support strategic business initiatives Proactively monitor data quality, integrity, and accuracy to ensure the reliability of reports and analysis Create and deliver compelling data presentations to communicate findings and recommendations to stakeholders at various levels of the organization Collaborate with stakeholders to understand their needs, provide analytical support, and offer data-driven insights to support their decision-making processes Identify opportunities for process improvements and data-driven optimizations, and work closely with stakeholders to implement them Stay up-to-date with industry trends, best practices, and emerging technologies related to data analysis and business intelligence tools Mentor and guide junior data analysts, providing technical expertise and promoting a culture of data-driven decision making Provide guidance, support, and expertise to teams within the AECO organisation on process improvement best practices to ensure proper implementation and sustainability What Skills & Experience You Should Bring: Bachelor's degree in a relevant field such as Business Administration, Statistics, Computer Science, or a related discipline Proven work experience as a Data Analyst, Business Analyst, or similar role, with a focus on data analysis and stakeholder management Prior experience in the sales or marketing analytics domain Working knowledge of Saleforce Strong knowledge of PowerBI, Tableau or similar BI tools Strong proficiency in SQL and Python or another OOPS language for data extraction, transformation, and analysis Strong interpersonal, written, and verbal communication and presentation skills with the ability to effectively communicate complex concepts and strategies to diverse audiences Demonstrated strong analytical and problem-solving skills, the ability to think critically and approach complex challenges with a strategic attitude About Trimble: Dedicated to the world's tomorrow, Trimble is a technology company delivering solutions that enable our customers to work in new ways to measure, build, grow and move goods for a better quality of life. Core technologies in positioning, modeling, connectivity and data analytics connect the digital and physical worlds to improve productivity, quality, safety, transparency and sustainability. From purpose-built products and enterprise lifecycle solutions to industry cloud services, Trimble is transforming critical industries such as construction, geospatial, agriculture and transportation to power an interconnected world of work. For more information about Trimble (NASDAQ: TRMB), visit: How to Apply: Please submit an online application for this position by clicking on the 'Apply Now' button located in this posting. Application Deadline: Applications could be accepted until at least 30 days from the posting date. Join a Values-Driven Team: Belong, Grow, Innovate. At Trimble, our core values of Belong, Grow, and Innovate aren't just words-they're the foundation of our culture. We foster an environment where you are seen, heard, and valued (Belong); where you have an opportunity to build a career and drive our collective growth (Grow); and where your innovative ideas shape the future (Innovate). We believe in empowering local teams to create impactful strategies, ensuring our global vision resonates with every individual. Become part of a team where your contributions truly matter. If you need assistance or would like to request an accommodation in connection with the application process, please contact . Job Location: UK - RemoteTop skillsAnalytics
Mar 07, 2026
Full time
Sr. Business Intelligence AnalystUK - Remote Your Title: Senior Business Intelligence Analyst Our Department: AECO (Architecture, Engineering, Construction, and Owner) Software SolutionsJoin us as our Senior Business Intelligence Analyst and drive impactful insights while shaping strategic decision-making.In this newly created role you will work as part of a Global BI team, working closely with EMEA based Sales teams and Analysts whilst lining in to our US Based Sales Intelligence Director. In this position you'll be spearheading data analysis initiatives and fostering strong stakeholder relationships. Your role will center on leveraging your expertise in relational databases, SQL, and an array of business intelligence tools such as Salesforce, Tableau, Domo, and Power BI to drive impactful insights and strategic decision-making across the EMEA region.This is your opportunity to work with Sales Leaders and impact how and where we go to market, our margins in particular regions, where we as a business can improve and where we can develop. Your work will have both a regional and global significance.Because of your reporting line there will be times when you work outside of a "normal" 9-5 so that you can collaborate and work with colleagues in the Global BI team. What You Will Do: Collaborate with cross-functional teams to identify key business requirements and translate them into analytical solutions Develop and maintain robust data models, reports, and dashboards to analyze and visualize complex datasets Conduct in-depth data analysis to identify trends, patterns, and insights that support strategic business initiatives Proactively monitor data quality, integrity, and accuracy to ensure the reliability of reports and analysis Create and deliver compelling data presentations to communicate findings and recommendations to stakeholders at various levels of the organization Collaborate with stakeholders to understand their needs, provide analytical support, and offer data-driven insights to support their decision-making processes Identify opportunities for process improvements and data-driven optimizations, and work closely with stakeholders to implement them Stay up-to-date with industry trends, best practices, and emerging technologies related to data analysis and business intelligence tools Mentor and guide junior data analysts, providing technical expertise and promoting a culture of data-driven decision making Provide guidance, support, and expertise to teams within the AECO organisation on process improvement best practices to ensure proper implementation and sustainability What Skills & Experience You Should Bring: Bachelor's degree in a relevant field such as Business Administration, Statistics, Computer Science, or a related discipline Proven work experience as a Data Analyst, Business Analyst, or similar role, with a focus on data analysis and stakeholder management Prior experience in the sales or marketing analytics domain Working knowledge of Saleforce Strong knowledge of PowerBI, Tableau or similar BI tools Strong proficiency in SQL and Python or another OOPS language for data extraction, transformation, and analysis Strong interpersonal, written, and verbal communication and presentation skills with the ability to effectively communicate complex concepts and strategies to diverse audiences Demonstrated strong analytical and problem-solving skills, the ability to think critically and approach complex challenges with a strategic attitude About Trimble: Dedicated to the world's tomorrow, Trimble is a technology company delivering solutions that enable our customers to work in new ways to measure, build, grow and move goods for a better quality of life. Core technologies in positioning, modeling, connectivity and data analytics connect the digital and physical worlds to improve productivity, quality, safety, transparency and sustainability. From purpose-built products and enterprise lifecycle solutions to industry cloud services, Trimble is transforming critical industries such as construction, geospatial, agriculture and transportation to power an interconnected world of work. For more information about Trimble (NASDAQ: TRMB), visit: How to Apply: Please submit an online application for this position by clicking on the 'Apply Now' button located in this posting. Application Deadline: Applications could be accepted until at least 30 days from the posting date. Join a Values-Driven Team: Belong, Grow, Innovate. At Trimble, our core values of Belong, Grow, and Innovate aren't just words-they're the foundation of our culture. We foster an environment where you are seen, heard, and valued (Belong); where you have an opportunity to build a career and drive our collective growth (Grow); and where your innovative ideas shape the future (Innovate). We believe in empowering local teams to create impactful strategies, ensuring our global vision resonates with every individual. Become part of a team where your contributions truly matter. If you need assistance or would like to request an accommodation in connection with the application process, please contact . Job Location: UK - RemoteTop skillsAnalytics
