An exciting opportunity has arisen for an After Sales Support Executive to join a growing operational team within a well-established organisation. This role sits at the heart of the customer experience, providing professional front-line technical support to customers across a range of products and brands. You will be responsible for responding to customer technical enquiries, ensuring accurate information is provided and working towards a first-time resolution wherever possible. The role requires strong communication skills, a proactive mindset, and the ability to manage customer journeys across multiple touchpoints. Working closely with internal teams, dealers, and service partners, you will play a key role in delivering excellent after-sales service and operational efficiency. Key Responsibilities: Provide high-quality technical support to customers, aiming for first-time resolution of enquiries Build and maintain strong relationships with service agents, dealers, and internal stakeholders Take ownership of customer interactions from enquiry through to resolution Authorise product collections and arrange warranty repairs when required Identify opportunities to improve efficiency and contribute to operational excellence Skills & Experience: 1 2 years experience in an after-sales, technical support, or customer support environment Excellent interpersonal and communication skills with the ability to engage at all levels Strong written and verbal communication skills, particularly when handling customer queries or complaints Understanding of customer legislation such as the Consumer Rights Act and Distance Selling Regulations Professional and empathetic approach to problem solving Personal Attributes: Self-motivated, enthusiastic, and customer-focused Highly organised with strong attention to detail Adaptable and able to manage changing priorities Committed to continuous learning and personal development Benefits: 25 days holiday + bank holidays Private Medical & Dental Insurance Group Life Assurance Benefits Annual Gym Allowance Discounted products
Mar 11, 2026
Full time
An exciting opportunity has arisen for an After Sales Support Executive to join a growing operational team within a well-established organisation. This role sits at the heart of the customer experience, providing professional front-line technical support to customers across a range of products and brands. You will be responsible for responding to customer technical enquiries, ensuring accurate information is provided and working towards a first-time resolution wherever possible. The role requires strong communication skills, a proactive mindset, and the ability to manage customer journeys across multiple touchpoints. Working closely with internal teams, dealers, and service partners, you will play a key role in delivering excellent after-sales service and operational efficiency. Key Responsibilities: Provide high-quality technical support to customers, aiming for first-time resolution of enquiries Build and maintain strong relationships with service agents, dealers, and internal stakeholders Take ownership of customer interactions from enquiry through to resolution Authorise product collections and arrange warranty repairs when required Identify opportunities to improve efficiency and contribute to operational excellence Skills & Experience: 1 2 years experience in an after-sales, technical support, or customer support environment Excellent interpersonal and communication skills with the ability to engage at all levels Strong written and verbal communication skills, particularly when handling customer queries or complaints Understanding of customer legislation such as the Consumer Rights Act and Distance Selling Regulations Professional and empathetic approach to problem solving Personal Attributes: Self-motivated, enthusiastic, and customer-focused Highly organised with strong attention to detail Adaptable and able to manage changing priorities Committed to continuous learning and personal development Benefits: 25 days holiday + bank holidays Private Medical & Dental Insurance Group Life Assurance Benefits Annual Gym Allowance Discounted products
Date posted: March 3, 2026 Pay: 25,000.00 - 26,000.00 per year Job description: Central Recruitment are looking for a proactive Logistics Administrator to join our client based in Haslingden. Duties Receive for processing and shipment all export orders which arrive directly from our export customers or via sales agents or a Regional Export Manager Check stock availability and send out order acknowledgement to customer with best delivery estimate Liaise with different departments within the business Arrange distribution orders when necessary for the movement of stock. Prepare any documents, check over the signed documents coming in scan in to the system. Create any necessary paperwork to conform with special credit agreements and payment methods, i.e. Letters of Credit, Documentary Bank Collections. Understand how to apply, check and approve these payment methods Happy to assist in any other areas if needed. Experience Proven experience in an export administration role Knowledge of supply chain, materials handling, and warehouse organisation. Excellent organisational skills with a keen eye for detail to manage multiple tasks efficiently within fast-paced environments. This role offers an engaging environment for individuals passionate about logistics and supply chain optimisation, providing opportunities for professional growth within a supportive team setting. Working Hours Monday - Friday 8am - 4pm Salary : Dependent on experience Holiday entitlement : 25 Days = statuary, with a service day after 4,8 and 12 years Job Types: Full-time, Permanent Benefits: On-site parking Experience: Export Administration : 1 year (preferred) Sales administration: 1 year (preferred) Work Location: In person
Mar 04, 2026
Seasonal
Date posted: March 3, 2026 Pay: 25,000.00 - 26,000.00 per year Job description: Central Recruitment are looking for a proactive Logistics Administrator to join our client based in Haslingden. Duties Receive for processing and shipment all export orders which arrive directly from our export customers or via sales agents or a Regional Export Manager Check stock availability and send out order acknowledgement to customer with best delivery estimate Liaise with different departments within the business Arrange distribution orders when necessary for the movement of stock. Prepare any documents, check over the signed documents coming in scan in to the system. Create any necessary paperwork to conform with special credit agreements and payment methods, i.e. Letters of Credit, Documentary Bank Collections. Understand how to apply, check and approve these payment methods Happy to assist in any other areas if needed. Experience Proven experience in an export administration role Knowledge of supply chain, materials handling, and warehouse organisation. Excellent organisational skills with a keen eye for detail to manage multiple tasks efficiently within fast-paced environments. This role offers an engaging environment for individuals passionate about logistics and supply chain optimisation, providing opportunities for professional growth within a supportive team setting. Working Hours Monday - Friday 8am - 4pm Salary : Dependent on experience Holiday entitlement : 25 Days = statuary, with a service day after 4,8 and 12 years Job Types: Full-time, Permanent Benefits: On-site parking Experience: Export Administration : 1 year (preferred) Sales administration: 1 year (preferred) Work Location: In person
If you are from a Customer Services, Sales, Retail, Estate Agents, Recruitment, Finance, Telesales, Complaint Handling background we would love to hear from you as you may have the transferable skills we are looking for! We are looking for a number of Collection Account Managers to join a friendly team in the heart of Truro to work with some new Commercial Clients! Join a company with great earning potential! Do you want to join a company who fly their colleagues to their Annual General Meeting? Look no further! You will have an excellent telephone manner and be able to provide customer service over the phone ensuring professionalism at all times. On a day to day basis you will be contacting customers that have fallen into arrears with their clients to collect payments over the phone and working with them to negotiate repayment plans. You must be able to remain calm, focused and professional under pressure. Telephone experience is preferred but not essential as full training will be given as this company champion employee progression £30,000k per annum + uncapped commission 37.5 hrs per week + 1 in 4 Saturdays Fantastic uncapped commission structure Ongoing training and personal development
Feb 27, 2026
Full time
If you are from a Customer Services, Sales, Retail, Estate Agents, Recruitment, Finance, Telesales, Complaint Handling background we would love to hear from you as you may have the transferable skills we are looking for! We are looking for a number of Collection Account Managers to join a friendly team in the heart of Truro to work with some new Commercial Clients! Join a company with great earning potential! Do you want to join a company who fly their colleagues to their Annual General Meeting? Look no further! You will have an excellent telephone manner and be able to provide customer service over the phone ensuring professionalism at all times. On a day to day basis you will be contacting customers that have fallen into arrears with their clients to collect payments over the phone and working with them to negotiate repayment plans. You must be able to remain calm, focused and professional under pressure. Telephone experience is preferred but not essential as full training will be given as this company champion employee progression £30,000k per annum + uncapped commission 37.5 hrs per week + 1 in 4 Saturdays Fantastic uncapped commission structure Ongoing training and personal development
Customer Collections Agent Leamington Spa Hybrid (after training) £25,000 £28,000 + Benefits Are you experienced in collections or contact centre roles and confident in handling challenging conversations about overdue debt? This role sits within late-stage collections, managing customer accounts that are significantly overdue. You will take ownership of accounts, engage customers to understand their circumstances, and work to recover outstanding balances through payment negotiation, structured repayment plans, or appropriate next steps in line with policy and regulation. This is a results-driven collections role, requiring resilience, professionalism, and the ability to balance firm debt recovery with fair customer treatment. Benefits of Collection Agent: 25 days holiday plus bank holidays Private medical insurance, life assurance, pension up to 7.5% Staff discounts and development opportunities Responsibilities of a Collection Agent: Manage and contact customers with overdue accounts in late-stage arrears Conduct in-depth financial conversations to assess affordability and risk Negotiate full payments, settlements, or structured repayment arrangements Handle objections, non-engagement, and difficult conversations confidently Work towards individual and team recovery targets Identify vulnerability and apply appropriate support or escalation routes Maintain accurate, compliant, and detailed account records Requirements of Collection Agent: Previous experience in late-stage collections, recoveries, or arrears management Strong negotiation and influencing skills Resilient, confident, and comfortable working with challenging customers Target-driven with a strong understanding of fair treatment principles Highly organised with strong attention to compliance and detail Shift Pattern: 7-week rotation: 5 8:30am 5:00pm 1 8:00am 4:30pm 1 11:30am 8:00pm INDL
Feb 18, 2026
Full time
Customer Collections Agent Leamington Spa Hybrid (after training) £25,000 £28,000 + Benefits Are you experienced in collections or contact centre roles and confident in handling challenging conversations about overdue debt? This role sits within late-stage collections, managing customer accounts that are significantly overdue. You will take ownership of accounts, engage customers to understand their circumstances, and work to recover outstanding balances through payment negotiation, structured repayment plans, or appropriate next steps in line with policy and regulation. This is a results-driven collections role, requiring resilience, professionalism, and the ability to balance firm debt recovery with fair customer treatment. Benefits of Collection Agent: 25 days holiday plus bank holidays Private medical insurance, life assurance, pension up to 7.5% Staff discounts and development opportunities Responsibilities of a Collection Agent: Manage and contact customers with overdue accounts in late-stage arrears Conduct in-depth financial conversations to assess affordability and risk Negotiate full payments, settlements, or structured repayment arrangements Handle objections, non-engagement, and difficult conversations confidently Work towards individual and team recovery targets Identify vulnerability and apply appropriate support or escalation routes Maintain accurate, compliant, and detailed account records Requirements of Collection Agent: Previous experience in late-stage collections, recoveries, or arrears management Strong negotiation and influencing skills Resilient, confident, and comfortable working with challenging customers Target-driven with a strong understanding of fair treatment principles Highly organised with strong attention to compliance and detail Shift Pattern: 7-week rotation: 5 8:30am 5:00pm 1 8:00am 4:30pm 1 11:30am 8:00pm INDL
