Crisis & Resilience Engagement Officer

Organisation: Leicestershire County Council

Work Location: Leicestershire County Council, County Hall, Leicester Road, Glenfield, Leicester LE3 8RA

Salary:Grade 10- £35,451 - £39,165 per annum (pro-rata for part-time)

Working Hours:37 Hours per week

Contract Type:3 Year Fixed Term

Closing Date: Wednesday 18th March 2026

Interview Date(s): TBC

Why work for the County Council?

• Opportunities to join a very good Local Government Pension Scheme
• Opportunities to progress within a large public sector organisation
• Extensive training and development opportunities
• Generous annual leave entitlement
• Access to staff wellbeing & counselling Service
• Discounted local gym membership
• Work for an organisation which 94% of our staff say is a good employer

This role is to develop and deliver engagement activity for the newly announced Crisis Development Fund. Working to the Project manager, you will be responsible for designing engagement activity that sits across citizens, communities and a wide range of stakeholders to support the outcomes of the Crisis Resilience Fund. You will be required to develop and evaluate a wide range of communication and engagement methods to enable effective engagement with a wide range of target audiences, ensuring that information is accessible.

You will be required to capture the voices of citizens, gathering their experiences and present the findings to the Crisis Resilience project group, other strategic meetings both internally and externally.

You will have excellent communication skills and be able to make connections both with members of the public, but also other stakeholders engagement leads to ensure that strong working relationships, collaboration and to maximise the communication channels and capabilities.

You will require knowledge and experience in a range of evaluation methods to ensure that communications and engagement continue to meet the requirements as identified in the Crisis Resilience funding guidance.

For information on our approach to the recruitment of ex-offenders, please see our policy statement.

To apply for this post, you must:

• Demonstrate that you are able to lead the development, implementation, reporting and evaluation of the CRF through a knowledge of local and national priorities
• Be able to implement and review the CRF engagement plan
• Work collaboratively with a wide range of internal and external stakeholders, using a working knowledge of health inequalities and of health promotion and behaviour change principles.
• Provide high quality advice to LCC Members (including the relevant Lead Members, Cabinet and Scrutiny) and officers (specifically Corporate Management Team, Department Management Team and corporate boards) through appropriate communication and dialogue.
• Be able to apply a range of evaluation methodologies to enable engagement that is person/community centred and report on any findings
• Educated to degree level in a relevant subject or demonstrate relevant experience
• Be flexible in your approach

In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.

We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

Contact: Gemma Andrews
Telephone:
Email:

At Leicestershire County Council we're looking for top talent from all walks of life. Whoever you are, wherever you're from, and whatever your background - we care about what you bring to our organisation, not just what's on your CV. That's why we've designed a recruitment process that's fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally.

If you share our passion to make a difference for the people of Leicestershire, we'd love to hear from you. Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the 'About You' section above. Without this information, we won't be able to assess your suitability for the role, and your application will be rejected. For tips on how to write your statement, see the How to Apply section on our career site.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning (select option 2) or raising a ticket via our online portal:

By applying for this post, you agree to our Terms and Conditions.