Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. What you'll do: We are looking for highly motivated people who have a good eye for numbers, enjoy spotting opportunities, then more importantly, enjoy doing something about it. Provide deeper analysis on historic performance with a bigger picture lens, highlighting customer behaviours and product trends to improve and deliver weekly/quarterly/yearly objectives. You will be able to explain drivers of performance succinctly and in a timely manner to senior stakeholders whilst getting senior stakeholders buy in Find innovate ways for us to drive performance across products by understanding levers to improve performance. Formulating end to end plans to achieve objectives using bigger picture analysis, working closely with Base Management, Trading Performance and Customer Service teams Own end to end initiatives for growth and improved P&L performance Provide quarterly wash ups of Trading Performance and frequently engage stakeholders of newly formed analysis Work on strategic projects where you seek to identify and size opportunities across products in your channel. Form recommendations and present to senior stakeholders Build positive relationships with stakeholders across the matrix based on collaboration, trust and delivery Identify reporting needs and build tableau dashboards for all levels of stakeholders to use What you'll bring: First and foremost, we are looking for proactive and inquisitive personalities who enjoy working with numbers. You will be commercial aware and if you come from a role as a commercial/ecommerce manager, analyst, buyer or any type of role where you used data to help shape decisions in the company then this role could appeal to you. You'll be a strategic thinker - able to take complex ideas and simplify them into a plan that is forward looking and puts the customer first You'll be brilliant at translating customer insight into strong commercial strategies that drive momentum and strong business performance You'll be very commercially aware and numerate, able to size commercial opportunities and influence your network to keep us focused on what's important You'll have strong analytical skills and be confident using Microsoft Excel and PowerPoint - producing packs and business cases that cut through complexity and lead straight to a decision You'll have some experience with GenAI-driven automations that reduce manual analysis time and free up capacity for higher-value commercial strategy work You'll be excellent at collaborating with stakeholders, and skilled at communicating up, down and across the organisation You'll be a strong communicator, confident at presenting your recommendations across the organisation and able to bring stakeholders on a journey Traits we look for: Energy - thrives in a fast-paced environment Inquisitive - naturally curious and wants to find out more about what's driving performance and customer behaviour Growth - you are keen to learn, ask lots of questions and know your strengths and areas to work on Team overview: Customer Growth are the heartbeat of Sky. We are responsible for the commercial health (acquisition and retention) of our TV, Broadband and Mobile subscription business . You'll work really closely with the product P&Ls, -pulling together plans to hit commercial targets or find opportunities to drive further benefit, then execute these across our channels through various initiatives and pieces of analysis. As a result, this role will allow you to rapidly build an internal network across Sky. So, if you want to work across large groups of diverse teams in a high-profile role, then this could be for you! The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 09, 2026
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. What you'll do: We are looking for highly motivated people who have a good eye for numbers, enjoy spotting opportunities, then more importantly, enjoy doing something about it. Provide deeper analysis on historic performance with a bigger picture lens, highlighting customer behaviours and product trends to improve and deliver weekly/quarterly/yearly objectives. You will be able to explain drivers of performance succinctly and in a timely manner to senior stakeholders whilst getting senior stakeholders buy in Find innovate ways for us to drive performance across products by understanding levers to improve performance. Formulating end to end plans to achieve objectives using bigger picture analysis, working closely with Base Management, Trading Performance and Customer Service teams Own end to end initiatives for growth and improved P&L performance Provide quarterly wash ups of Trading Performance and frequently engage stakeholders of newly formed analysis Work on strategic projects where you seek to identify and size opportunities across products in your channel. Form recommendations and present to senior stakeholders Build positive relationships with stakeholders across the matrix based on collaboration, trust and delivery Identify reporting needs and build tableau dashboards for all levels of stakeholders to use What you'll bring: First and foremost, we are looking for proactive and inquisitive personalities who enjoy working with numbers. You will be commercial aware and if you come from a role as a commercial/ecommerce manager, analyst, buyer or any type of role where you used data to help shape decisions in the company then this role could appeal to you. You'll be a strategic thinker - able to take complex ideas and simplify them into a plan that is forward looking and puts the customer first You'll be brilliant at translating customer insight into strong commercial strategies that drive momentum and strong business performance You'll be very commercially aware and numerate, able to size commercial opportunities and influence your network to keep us focused on what's important You'll have strong analytical skills and be confident using Microsoft Excel and PowerPoint - producing packs and business cases that cut through complexity and lead straight to a decision You'll have some experience with GenAI-driven automations that reduce manual analysis time and free up capacity for higher-value commercial strategy work You'll be excellent at collaborating with stakeholders, and skilled at communicating up, down and across the organisation You'll be a strong communicator, confident at presenting your recommendations across the organisation and able to bring stakeholders on a journey Traits we look for: Energy - thrives in a fast-paced environment Inquisitive - naturally curious and wants to find out more about what's driving performance and customer behaviour Growth - you are keen to learn, ask lots of questions and know your strengths and areas to work on Team overview: Customer Growth are the heartbeat of Sky. We are responsible for the commercial health (acquisition and retention) of our TV, Broadband and Mobile subscription business . You'll work really closely with the product P&Ls, -pulling together plans to hit commercial targets or find opportunities to drive further benefit, then execute these across our channels through various initiatives and pieces of analysis. As a result, this role will allow you to rapidly build an internal network across Sky. So, if you want to work across large groups of diverse teams in a high-profile role, then this could be for you! The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
A high growth eCommerce brand is seeking a Paid Performance Manager to lead their multi-channel digital acquisition strategy. The role requires strong experience with Google Ads, Meta, and TikTok, focusing on improving profitability and driving measurable commercial impact. You will manage paid media budgets, optimize campaign performance, and ensure alignment with trading and marketing activities. This opportunity demands a proactive and detail-oriented individual with excellent communication skills, all within a fast-paced retail environment.
Mar 09, 2026
Full time
A high growth eCommerce brand is seeking a Paid Performance Manager to lead their multi-channel digital acquisition strategy. The role requires strong experience with Google Ads, Meta, and TikTok, focusing on improving profitability and driving measurable commercial impact. You will manage paid media budgets, optimize campaign performance, and ensure alignment with trading and marketing activities. This opportunity demands a proactive and detail-oriented individual with excellent communication skills, all within a fast-paced retail environment.
General Manager Dalston, East London 40,000 - 42,000 plus bonus An exciting opportunity has arisen for an experienced and commercially minded General Manager to lead a well-established independent bar in the heart of Dalston. This is a venue with a relaxed, easy-going atmosphere and a loyal local following. The owners are passionate about creating a welcoming environment where great service, quality drinks and a strong team culture sit at the centre of the business. The successful candidate will take full ownership of the day-to-day operation, leading the team, maintaining high service standards and ensuring the venue continues to grow its reputation within the local community. Key Responsibilities Oversee the full day-to-day running of the venue Lead, motivate and develop the bar and floor team Deliver excellent customer service and maintain a welcoming atmosphere Manage stock, ordering and supplier relationships Monitor sales, margins and labour costs to drive profitability Ensure compliance with licensing, health and safety and operational standards Plan and support events, promotions and busy trading periods Maintain strong relationships with regular customers and the local community About You Previous experience as a General Manager or senior bar manager within a busy bar or hospitality venue Strong leadership skills with the ability to build and motivate a positive team culture Commercial awareness and experience managing P&L performance A hands-on and visible management style Passion for hospitality and creating great customer experiences Well organised with the ability to manage a fast-paced environment What's On Offer Salary of 40,000 - 42,000 plus performance-related bonus The opportunity to lead a successful independent venue A supportive ownership team with real autonomy in the role A vibrant East London location with a strong local customer base This is a fantastic opportunity for a passionate hospitality professional looking to take ownership of a well-loved venue and make their mark within one of East London's most lively areas. By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse Manufacturing & Engineering
Mar 05, 2026
Full time
General Manager Dalston, East London 40,000 - 42,000 plus bonus An exciting opportunity has arisen for an experienced and commercially minded General Manager to lead a well-established independent bar in the heart of Dalston. This is a venue with a relaxed, easy-going atmosphere and a loyal local following. The owners are passionate about creating a welcoming environment where great service, quality drinks and a strong team culture sit at the centre of the business. The successful candidate will take full ownership of the day-to-day operation, leading the team, maintaining high service standards and ensuring the venue continues to grow its reputation within the local community. Key Responsibilities Oversee the full day-to-day running of the venue Lead, motivate and develop the bar and floor team Deliver excellent customer service and maintain a welcoming atmosphere Manage stock, ordering and supplier relationships Monitor sales, margins and labour costs to drive profitability Ensure compliance with licensing, health and safety and operational standards Plan and support events, promotions and busy trading periods Maintain strong relationships with regular customers and the local community About You Previous experience as a General Manager or senior bar manager within a busy bar or hospitality venue Strong leadership skills with the ability to build and motivate a positive team culture Commercial awareness and experience managing P&L performance A hands-on and visible management style Passion for hospitality and creating great customer experiences Well organised with the ability to manage a fast-paced environment What's On Offer Salary of 40,000 - 42,000 plus performance-related bonus The opportunity to lead a successful independent venue A supportive ownership team with real autonomy in the role A vibrant East London location with a strong local customer base This is a fantastic opportunity for a passionate hospitality professional looking to take ownership of a well-loved venue and make their mark within one of East London's most lively areas. By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse Manufacturing & Engineering
Brand Partner and eComm Visual Merchendiser Street, UK Job Description Posted Saturday, January 24, 2026 at 12:00 AM This role is reporting to our HQ based in 40 High Street, Street, Somerset, BA16 0EQ and requires candidates to be able to be at the office 2-3 days per week. Purpose: Manage and grow the Clarks Marketplace. This role sits at the intersection of brand account management, ecommerce trading, and onsite visual merchandising, and will play a key role in optimising partner performance and delivering a best-in-class customer experience. Understanding both how brands operate commercially and how ecommerce sites convert traffic into sales you will be the primary point of contact for marketplace brand partners, working collaboratively to maximise sales performance, while also owning how partner products are presented onsite - from categorisation and navigation to banners, content, and campaign execution. Accountabilities: Brand Partnerships & Account Management Act as the main point of contact for marketplace brand partners, building strong, trusted relationships Support brands to optimise their performance on the Clarks Marketplace, using trading insights and best practice Support with the onboarding of new brands and products and post onboarding brand performance, ensuring all commercial and content requirements are met Proactively identify growth opportunities for partners through range optimisation, visibility, and promotional activity Work collaboratively with brands to align trading activity with Clarks' wider commercial and marketing strategies Ecommerce Trading & Performance Optimisation Monitor and analyse trading performance across marketplace brands, identifying opportunities to improve conversion, revenue, and sell-through Make data-led recommendations around pricing, promotions, product mix, and onsite placement Support trading events, seasonal campaigns, and key commercial moments in line with the wider ecommerce calendar Use performance data to prioritise actions that drive incremental sales and improve customer experience Own marketplace product categorisation and navigation, ensuring products are correctly structured, easy to find, and aligned to customer journeys Ensure all marketplace products meet content standards, including imagery, copy, attributes, and sizing information Lead the setup and maintenance of homepage, category, and promotional banners in line with agreed marketing plans Work closely with product data executives, eVMs in UK trading team and performance marketing to ensure content is delivered on time and to brand standards Continuously optimise onsite presentation based on performance insights and customer behaviour Collaboration & Ways of Working Partner closely with internal teams across Ecommerce Trading, Marketing, Merchandising, and Technology Act as a key advocate for marketplace brands internally, ensuring alignment and smooth execution Support continuous improvement of marketplace processes, tools, and ways of working Key Performance Indicators: NTO/GM/Unit sales (by brand/by product) Conversion (UX/UI, site content performance from visit to A2B) Return rate Skills, Knowledge and Experience: A confident self-starter with ability (and evidence) of being able to to work under pressure and in a fast-paced environment. Experience with using the following tooling(or similar solutions in the market): Amplience, Akeneo, Algolia, Marketplacer and GA4 Motivated by driving positive commercial outcomes you will have proven experience as an account manager, marketplace manager and eCommerce Visual Merchandiser Commercially minded with strong data analytical skills you will be able to demonstrate your ability to analyse / critique and propose solutions to drive good commercial decisions. In depth knowledge of Website Optimisation techniques/tools and Ecommerce best practice, you will be able demonstrate good judgement and have examples of when you've spotted and executed opportunities in order to drive profitable growth. Excellent communication skills, confident to work cross functionally and influence where required. Excellent attention to detail, capable of ensuring accuracy and high standards at all times. Enthusiastic, positive, with a determination to achieve results.
Feb 28, 2026
Full time
Brand Partner and eComm Visual Merchendiser Street, UK Job Description Posted Saturday, January 24, 2026 at 12:00 AM This role is reporting to our HQ based in 40 High Street, Street, Somerset, BA16 0EQ and requires candidates to be able to be at the office 2-3 days per week. Purpose: Manage and grow the Clarks Marketplace. This role sits at the intersection of brand account management, ecommerce trading, and onsite visual merchandising, and will play a key role in optimising partner performance and delivering a best-in-class customer experience. Understanding both how brands operate commercially and how ecommerce sites convert traffic into sales you will be the primary point of contact for marketplace brand partners, working collaboratively to maximise sales performance, while also owning how partner products are presented onsite - from categorisation and navigation to banners, content, and campaign execution. Accountabilities: Brand Partnerships & Account Management Act as the main point of contact for marketplace brand partners, building strong, trusted relationships Support brands to optimise their performance on the Clarks Marketplace, using trading insights and best practice Support with the onboarding of new brands and products and post onboarding brand performance, ensuring all commercial and content requirements are met Proactively identify growth opportunities for partners through range optimisation, visibility, and promotional activity Work collaboratively with brands to align trading activity with Clarks' wider commercial and marketing strategies Ecommerce Trading & Performance Optimisation Monitor and analyse trading performance across marketplace brands, identifying opportunities to improve conversion, revenue, and sell-through Make data-led recommendations around pricing, promotions, product mix, and onsite placement Support trading events, seasonal campaigns, and key commercial moments in line with the wider ecommerce calendar Use performance data to prioritise actions that drive incremental sales and improve customer experience Own marketplace product categorisation and navigation, ensuring products are correctly structured, easy to find, and aligned to customer journeys Ensure all marketplace products meet content standards, including imagery, copy, attributes, and sizing information Lead the setup and maintenance of homepage, category, and promotional banners in line with agreed marketing plans Work closely with product data executives, eVMs in UK trading team and performance marketing to ensure content is delivered on time and to brand standards Continuously optimise onsite presentation based on performance insights and customer behaviour Collaboration & Ways of Working Partner closely with internal teams across Ecommerce Trading, Marketing, Merchandising, and Technology Act as a key advocate for marketplace brands internally, ensuring alignment and smooth execution Support continuous improvement of marketplace processes, tools, and ways of working Key Performance Indicators: NTO/GM/Unit sales (by brand/by product) Conversion (UX/UI, site content performance from visit to A2B) Return rate Skills, Knowledge and Experience: A confident self-starter with ability (and evidence) of being able to to work under pressure and in a fast-paced environment. Experience with using the following tooling(or similar solutions in the market): Amplience, Akeneo, Algolia, Marketplacer and GA4 Motivated by driving positive commercial outcomes you will have proven experience as an account manager, marketplace manager and eCommerce Visual Merchandiser Commercially minded with strong data analytical skills you will be able to demonstrate your ability to analyse / critique and propose solutions to drive good commercial decisions. In depth knowledge of Website Optimisation techniques/tools and Ecommerce best practice, you will be able demonstrate good judgement and have examples of when you've spotted and executed opportunities in order to drive profitable growth. Excellent communication skills, confident to work cross functionally and influence where required. Excellent attention to detail, capable of ensuring accuracy and high standards at all times. Enthusiastic, positive, with a determination to achieve results.
Head of Creative Multi-Brand Consumer/e-Commerce (GM & FMCG) West London/Hybrid up to 75k Basic Scale Up Business A growing consumer retail business with a portfolio of brands across general merchandise and FMCG is looking for a commercially focused Head of Creative to provide hands on leadership, strategy and structure to a growing team. This is a senior, hands-on role for an experienced creative leader with deep expertise across photography, graphic design and art direction , alongside broader brand and content creation. Working closely with founders and senior stakeholders, the Head of Creative will lead a creative team in meeting the pace and priorities of the business, responsible for channels across Amazon, B2B and D2C. Operating in a fast-paced scale-up environment, the Head of Creative will be comfortable setting creative direction and standards, while remaining closely involved in day-to-day execution. Key Responsibilities Own and deliver the overall creative vision aligned to brand and commercial objectives Define, evolve and protect the brand's visual identity, creative guidelines and tone Lead art direction across photography, graphic design and content , ensuring a high standard of execution Oversee ecommerce photography, lifestyle shoots, campaign visuals and product imagery Guide graphic design across digital assets, campaigns, site content and brand materials Ensure creative consistency across all online and customer-facing touchpoints Partner closely with marketing, ecommerce and product teams to support trading and growth goals Translate brand strategy into compelling creative ideas and executions Act as a senior creative voice within the business, influencing brand and customer experience decisions Manage and develop internal creative teams, agencies, photographers and freelance partners Build scalable creative processes that balance speed, quality and ambition The Candidate Proven experience in a senior creative role within ecommerce, online retail or a digital-first brand Strong background in art direction, photography and graphic design Experience leading creative output across multiple formats and platforms Comfortable operating as a player manager in a scale-up environment, with natural project management skills Highly collaborative, able to work closely with founders and senior leaders Commercially aware, with the ability to connect creative decisions to business outcomes Confident managing cross functionally, photographers, designers and freelance partners Within 12 months, the Head of Creative will have elevated visual quality and consistency across photography, design and digital content, strengthened brand recognition, and built a scalable creative foundation that supports continued ecommerce growth. Apply today to find out more and be considered. BH35120
Feb 28, 2026
Full time
Head of Creative Multi-Brand Consumer/e-Commerce (GM & FMCG) West London/Hybrid up to 75k Basic Scale Up Business A growing consumer retail business with a portfolio of brands across general merchandise and FMCG is looking for a commercially focused Head of Creative to provide hands on leadership, strategy and structure to a growing team. This is a senior, hands-on role for an experienced creative leader with deep expertise across photography, graphic design and art direction , alongside broader brand and content creation. Working closely with founders and senior stakeholders, the Head of Creative will lead a creative team in meeting the pace and priorities of the business, responsible for channels across Amazon, B2B and D2C. Operating in a fast-paced scale-up environment, the Head of Creative will be comfortable setting creative direction and standards, while remaining closely involved in day-to-day execution. Key Responsibilities Own and deliver the overall creative vision aligned to brand and commercial objectives Define, evolve and protect the brand's visual identity, creative guidelines and tone Lead art direction across photography, graphic design and content , ensuring a high standard of execution Oversee ecommerce photography, lifestyle shoots, campaign visuals and product imagery Guide graphic design across digital assets, campaigns, site content and brand materials Ensure creative consistency across all online and customer-facing touchpoints Partner closely with marketing, ecommerce and product teams to support trading and growth goals Translate brand strategy into compelling creative ideas and executions Act as a senior creative voice within the business, influencing brand and customer experience decisions Manage and develop internal creative teams, agencies, photographers and freelance partners Build scalable creative processes that balance speed, quality and ambition The Candidate Proven experience in a senior creative role within ecommerce, online retail or a digital-first brand Strong background in art direction, photography and graphic design Experience leading creative output across multiple formats and platforms Comfortable operating as a player manager in a scale-up environment, with natural project management skills Highly collaborative, able to work closely with founders and senior leaders Commercially aware, with the ability to connect creative decisions to business outcomes Confident managing cross functionally, photographers, designers and freelance partners Within 12 months, the Head of Creative will have elevated visual quality and consistency across photography, design and digital content, strengthened brand recognition, and built a scalable creative foundation that supports continued ecommerce growth. Apply today to find out more and be considered. BH35120
Gap Personnel who are operating as an employment business are currently recruiting on behalf of our client for a Fulfilment Manager in a warehouse in Liverpool Fulfilment Manager Salary £40-45k Working hours Nov-Aug: Monday to Friday 7am-6pm, Saturday 8am-1pm Sept-Oct: Monday to Friday, 7am-10pm, Saturday and Sunday 7am-9pm Holidays not available for October and November months The client is the world's largest costume manufacturer and boasts a prestigious portfolio of major licenses, including Marvel, Warner Brothers, Paramount, Mattel, Lucasfilm and Universal, as well as a wide range of generic lines. We are seeking an experienced Fulfilment Manager to oversee and optimise our fulfilment operations. The successful candidate will be responsible for managing warehouse activities, ensuring efficient shipping and receiving processes, and leading continuous improvement initiatives. This role requires a strategic mindset, strong leadership skills, and a comprehensive understanding of logistics, supply chain management, and warehouse systems. The Fulfilment Manager will play a pivotal role in maintaining operational excellence and supporting organisational growth. Reports to: Head of Fulfilment (HoF) Direct Reports: Functional Supervisors Location: Wavertree, Liverpool Key Responsibilities Provide operational leadership across Inbound, Inventory, Outbound and Returns during the assigned shift Act as the senior on-site decision-maker, ensuring smooth handovers between shifts and functions. Coordinate and prioritise workload across all fulfilment functions to meet daily volume service and quality targets. Lead and manage Functional Supervisors, setting clear expectations and providing direction support and challenge. Monitor operational performance against KPls and take corrective action where standard- are not being met. Ensure safe working practices, H&S compliance, MHE use and 5S standards are consistently applied. Maintain strong system discipline across WMS/ERP processes to ensure accurate, timely transaction processing. Manage short-term labour deployment, reallocating resources to address bottlenecks an: service risks. Identify operational issues, constraints or failures and implement immediate containment actions. Escalate material risks, service failures or systemic issues to the Head of Fulfilment. Support continuous improvement activity by embedding SOP adherence and standard work Ensure effective communication across functions and with supporting departments during the shift. Lead incident management, including H&S incidents, service failures or system disruptions. Job Boundaries Accountable for shift-level execution, not long-term strategic planning or budget ownership. Does not directly manage warehouse operatives; accountability flows through Functional Supervisors. Does not own labour budgets or headcount approvals but manages deployment within agreed plans. Does not approve commercial decisions (supplier issues, write-offs, pricing, carrier contracts). Does not own WMS/ERP configuration but ensures correct operational use and escalates issues and bottlenecks. Does not replace the Head of Fulfilment but acts under delegated authority during the shift Key Performance Indicators & Metrics Shift Execution & Service Order-to-despatch SLA achievement during shift Inbound dock-to-stock performance within the shift window. Returns processing SLA adherence per shift. Productivity & Flow Orders/units per labour hour by function Throughput versus shift plan across inbound, outbound and returns. Labour utilisation efficiency and unplanned overtime control Inventory & Accuracy Pick accuracy and error rates per shift. Inventory discrepancies identified and escalated within SLA Location integrity and process compliance observed during the shift Quality, Safety & Compliance Health & Safety incidents, near misses and compliance checks. 5S audit results and housekeeping standards SOP adherence across all fulfilment activities People & Leadership Supervisor performance against shift objectives Attendance, engagement and conduct issues managed in-shift Training compliance and capability coverage per shift Essential Skills, Qualifications and Experience Proven experience in a warehouse or fulfilment management role within a fast-paced operation. Experience leading multiple operational functions or supervisors concurrently Strong understanding of inbound, inventory, outbound and returns processes Confident decision-maker with the ability to manage operational pressure and competing priorities. Strong working knowledge of WMS/ERP-driven warehouse operations Excellent communication and leadership skills with the ability to influence at all levels Strong operational discipline with a focus on safety, accuracy and service. Demonstrated ability to manage performance through others Desirable Skills, Qualifications & Experience Experience in eCommerce, omni-channel or seasonal fulfilment environments Exposure to multi-system ERP/WMS environments (e.g. Sage, Sicon) Lean, 5S or continuous improvement training Other Requirements of the Role Flexibility to work additional hours during peak trading periods (e.g. Halloween, Christmas) Occasional weekend support during significant stock counts Potential travel to other UK sites for projects, audits, or training Ability to work in a large, fast-paced warehouse environment requiring regular walking standing and site-based presence. Salary & Benefits Company Sick Pay Company Pension Employee Discount Life Insurance Additional leave policies On-site parking Health and Wellbeing Programme Interested candidates can send their CV to Gap personnel group are committed to the selection, recruitment, and development of the best people, basing judgment solely on suitability for the job.
Feb 26, 2026
Full time
Gap Personnel who are operating as an employment business are currently recruiting on behalf of our client for a Fulfilment Manager in a warehouse in Liverpool Fulfilment Manager Salary £40-45k Working hours Nov-Aug: Monday to Friday 7am-6pm, Saturday 8am-1pm Sept-Oct: Monday to Friday, 7am-10pm, Saturday and Sunday 7am-9pm Holidays not available for October and November months The client is the world's largest costume manufacturer and boasts a prestigious portfolio of major licenses, including Marvel, Warner Brothers, Paramount, Mattel, Lucasfilm and Universal, as well as a wide range of generic lines. We are seeking an experienced Fulfilment Manager to oversee and optimise our fulfilment operations. The successful candidate will be responsible for managing warehouse activities, ensuring efficient shipping and receiving processes, and leading continuous improvement initiatives. This role requires a strategic mindset, strong leadership skills, and a comprehensive understanding of logistics, supply chain management, and warehouse systems. The Fulfilment Manager will play a pivotal role in maintaining operational excellence and supporting organisational growth. Reports to: Head of Fulfilment (HoF) Direct Reports: Functional Supervisors Location: Wavertree, Liverpool Key Responsibilities Provide operational leadership across Inbound, Inventory, Outbound and Returns during the assigned shift Act as the senior on-site decision-maker, ensuring smooth handovers between shifts and functions. Coordinate and prioritise workload across all fulfilment functions to meet daily volume service and quality targets. Lead and manage Functional Supervisors, setting clear expectations and providing direction support and challenge. Monitor operational performance against KPls and take corrective action where standard- are not being met. Ensure safe working practices, H&S compliance, MHE use and 5S standards are consistently applied. Maintain strong system discipline across WMS/ERP processes to ensure accurate, timely transaction processing. Manage short-term labour deployment, reallocating resources to address bottlenecks an: service risks. Identify operational issues, constraints or failures and implement immediate containment actions. Escalate material risks, service failures or systemic issues to the Head of Fulfilment. Support continuous improvement activity by embedding SOP adherence and standard work Ensure effective communication across functions and with supporting departments during the shift. Lead incident management, including H&S incidents, service failures or system disruptions. Job Boundaries Accountable for shift-level execution, not long-term strategic planning or budget ownership. Does not directly manage warehouse operatives; accountability flows through Functional Supervisors. Does not own labour budgets or headcount approvals but manages deployment within agreed plans. Does not approve commercial decisions (supplier issues, write-offs, pricing, carrier contracts). Does not own WMS/ERP configuration but ensures correct operational use and escalates issues and bottlenecks. Does not replace the Head of Fulfilment but acts under delegated authority during the shift Key Performance Indicators & Metrics Shift Execution & Service Order-to-despatch SLA achievement during shift Inbound dock-to-stock performance within the shift window. Returns processing SLA adherence per shift. Productivity & Flow Orders/units per labour hour by function Throughput versus shift plan across inbound, outbound and returns. Labour utilisation efficiency and unplanned overtime control Inventory & Accuracy Pick accuracy and error rates per shift. Inventory discrepancies identified and escalated within SLA Location integrity and process compliance observed during the shift Quality, Safety & Compliance Health & Safety incidents, near misses and compliance checks. 5S audit results and housekeeping standards SOP adherence across all fulfilment activities People & Leadership Supervisor performance against shift objectives Attendance, engagement and conduct issues managed in-shift Training compliance and capability coverage per shift Essential Skills, Qualifications and Experience Proven experience in a warehouse or fulfilment management role within a fast-paced operation. Experience leading multiple operational functions or supervisors concurrently Strong understanding of inbound, inventory, outbound and returns processes Confident decision-maker with the ability to manage operational pressure and competing priorities. Strong working knowledge of WMS/ERP-driven warehouse operations Excellent communication and leadership skills with the ability to influence at all levels Strong operational discipline with a focus on safety, accuracy and service. Demonstrated ability to manage performance through others Desirable Skills, Qualifications & Experience Experience in eCommerce, omni-channel or seasonal fulfilment environments Exposure to multi-system ERP/WMS environments (e.g. Sage, Sicon) Lean, 5S or continuous improvement training Other Requirements of the Role Flexibility to work additional hours during peak trading periods (e.g. Halloween, Christmas) Occasional weekend support during significant stock counts Potential travel to other UK sites for projects, audits, or training Ability to work in a large, fast-paced warehouse environment requiring regular walking standing and site-based presence. Salary & Benefits Company Sick Pay Company Pension Employee Discount Life Insurance Additional leave policies On-site parking Health and Wellbeing Programme Interested candidates can send their CV to Gap personnel group are committed to the selection, recruitment, and development of the best people, basing judgment solely on suitability for the job.
Marketing Manager Premium Retail Brand Multi-Channel Competitive Salary This is a pivotal opportunity for a Marketing Manager to join a premium retail brand in a senior, commercially focused role. Acting as brand custodian, the Marketing Manager will lead multi-channel marketing activity that drives customer acquisition, retention and revenue growth, while supporting the ongoing development of the brand's e-commerce and trading strategy. Working closely with senior leadership and cross-functional teams, the Marketing Manager will combine strategic oversight with hands-on delivery, ensuring marketing activity is aligned to demand plans, seasonal trading priorities and long-term brand positioning. Key Responsibilities Develop and deliver a multi-channel marketing strategy to achieve seasonal sales, acquisition and retention targets Own brand consistency across all marketing activity, ensuring alignment with creative direction and guidelines Use customer data, research and external insight to refine target audiences and shape retention/reactivation strategies Plan and execute seasonal campaigns across online and offline channels, including prospecting, partnerships and advertising Work closely with ecommerce and performance teams to drive online traffic, qualified leads and conversion growth Lead the production and delivery of seasonal catalogues, ensuring strong commercial performance and brand alignment Collaborate with brand, styling and content teams to ensure photoshoots and assets support all retail channels Oversee PR strategy, team relationships and key press partnerships, including events and brand collaborations Lead social media planning alongside content and performance teams to drive engagement and brand awareness Create seasonal demand plans and revenue forecasts to support business planning across departments Manage marketing budgets, track performance and report regularly to senior leadership and board stakeholders Work cross-functionally with buying, merchandising, customer services and operations to align marketing with trading priorities Line manage marketing and graphics teams, developing capability, performance and engagement Manage external agencies, ensuring clear direction, strong delivery and effective return on investment What We're Looking For Experienced multi-channel marketing professional with a strong track record in direct-to-consumer retail or consumer brands Proven ability to develop and deliver commercially effective marketing strategies that support revenue growth Strong brand marketing experience, including ownership of creative direction and brand consistency Confident using customer data, research and insight to shape campaign planning and targeting Good understanding of ecommerce marketing channels, metrics and performance marketing principles Commercially astute with a strong grasp of customer behaviour and market dynamics Experienced people leader, comfortable managing teams and agencies while remaining hands-on Highly organised, proactive and able to balance strategic thinking with operational execution Collaborative, customer-focused and comfortable operating in a fast-moving environment BH35587
Feb 24, 2026
Full time
Marketing Manager Premium Retail Brand Multi-Channel Competitive Salary This is a pivotal opportunity for a Marketing Manager to join a premium retail brand in a senior, commercially focused role. Acting as brand custodian, the Marketing Manager will lead multi-channel marketing activity that drives customer acquisition, retention and revenue growth, while supporting the ongoing development of the brand's e-commerce and trading strategy. Working closely with senior leadership and cross-functional teams, the Marketing Manager will combine strategic oversight with hands-on delivery, ensuring marketing activity is aligned to demand plans, seasonal trading priorities and long-term brand positioning. Key Responsibilities Develop and deliver a multi-channel marketing strategy to achieve seasonal sales, acquisition and retention targets Own brand consistency across all marketing activity, ensuring alignment with creative direction and guidelines Use customer data, research and external insight to refine target audiences and shape retention/reactivation strategies Plan and execute seasonal campaigns across online and offline channels, including prospecting, partnerships and advertising Work closely with ecommerce and performance teams to drive online traffic, qualified leads and conversion growth Lead the production and delivery of seasonal catalogues, ensuring strong commercial performance and brand alignment Collaborate with brand, styling and content teams to ensure photoshoots and assets support all retail channels Oversee PR strategy, team relationships and key press partnerships, including events and brand collaborations Lead social media planning alongside content and performance teams to drive engagement and brand awareness Create seasonal demand plans and revenue forecasts to support business planning across departments Manage marketing budgets, track performance and report regularly to senior leadership and board stakeholders Work cross-functionally with buying, merchandising, customer services and operations to align marketing with trading priorities Line manage marketing and graphics teams, developing capability, performance and engagement Manage external agencies, ensuring clear direction, strong delivery and effective return on investment What We're Looking For Experienced multi-channel marketing professional with a strong track record in direct-to-consumer retail or consumer brands Proven ability to develop and deliver commercially effective marketing strategies that support revenue growth Strong brand marketing experience, including ownership of creative direction and brand consistency Confident using customer data, research and insight to shape campaign planning and targeting Good understanding of ecommerce marketing channels, metrics and performance marketing principles Commercially astute with a strong grasp of customer behaviour and market dynamics Experienced people leader, comfortable managing teams and agencies while remaining hands-on Highly organised, proactive and able to balance strategic thinking with operational execution Collaborative, customer-focused and comfortable operating in a fast-moving environment BH35587
Paying up to £42k + Hybrid Working + Benefits A fast-growing, innovative business in Greater Manchester is seeking a driven Senior Marketplace Executive to lead and expand their UK marketplace operations. This permanent role offers the chance to take full ownership of key channels, driving sales growth and operational excellence in a dynamic, results-driven environment. THE JOB You will work closely with the Brand and Ecommerce Managers to shape marketplace strategy, plan promotions, and deliver high-impact campaigns that drive commercial success. This role is ideal for an experienced Marketplace Executive eager to take full ownership of a diverse, fast-growing product portfolio in a dynamic environment. Key Responsibilities: Own and grow the Amazon account, ensuring operational excellence, sales growth, and compliance with marketplace policies Manage and optimise product listings, pricing, inventory, promotions, and advertising across Amazon and other marketplaces Plan and execute the annual trading calendar and major events (Black Friday, Prime Day, seasonal campaigns), aligning with business and brand objectives Lead new product launches, ensuring listings are accurate, optimised, and performance-driven through collaboration with Brand and Ecommerce teams Develop and refine Amazon paid advertising and marketplace strategies using data-led insights, performance analysis, and competitor benchmarking Identify new growth opportunities and emerging trends, producing regular reports and recommendations to guide senior leadership decisions Oversee large SKU management, problem-solving, and multi-project execution with a focus on efficiency, accuracy, and impact THE PERSON Proven experience managing UK Amazon accounts and multiple marketplaces, with expertise in Prime, paid advertising, content optimisation, and trading events like Black Friday and Prime Day Strong commercial acumen, managing complex SKU assortments, driving measurable growth, and deriving actionable insights from data Excellent collaboration and communication skills, able to work effectively with cross-functional teams and independently in a fast-paced environment Results-driven, adaptable self-starter with a passion for eCommerce, digital marketing, and continuous learning THE BENEFITS Flexible Working Opportunities 22 days holiday + the bank holidays (with the option to WFH during the bank holidays to gain additional days leave of your choice) Pension Scheme 50% Employee Discount Healthcare and Wellbeing Programme Company Sick Pay Free, On-site Parking Death in Service Scheme Bereavement Leave and Pay A full calendar of employee engagement events throughout the year If you are a skilled Marketplace Executive ready to lead, grow the brand, and deliver measurable results in the UK marketplace, we want to hear from you. Please note that we are only able to consider applications from those who are eligible to work in the UK and therefore do not require sponsorship.
Feb 24, 2026
Full time
Paying up to £42k + Hybrid Working + Benefits A fast-growing, innovative business in Greater Manchester is seeking a driven Senior Marketplace Executive to lead and expand their UK marketplace operations. This permanent role offers the chance to take full ownership of key channels, driving sales growth and operational excellence in a dynamic, results-driven environment. THE JOB You will work closely with the Brand and Ecommerce Managers to shape marketplace strategy, plan promotions, and deliver high-impact campaigns that drive commercial success. This role is ideal for an experienced Marketplace Executive eager to take full ownership of a diverse, fast-growing product portfolio in a dynamic environment. Key Responsibilities: Own and grow the Amazon account, ensuring operational excellence, sales growth, and compliance with marketplace policies Manage and optimise product listings, pricing, inventory, promotions, and advertising across Amazon and other marketplaces Plan and execute the annual trading calendar and major events (Black Friday, Prime Day, seasonal campaigns), aligning with business and brand objectives Lead new product launches, ensuring listings are accurate, optimised, and performance-driven through collaboration with Brand and Ecommerce teams Develop and refine Amazon paid advertising and marketplace strategies using data-led insights, performance analysis, and competitor benchmarking Identify new growth opportunities and emerging trends, producing regular reports and recommendations to guide senior leadership decisions Oversee large SKU management, problem-solving, and multi-project execution with a focus on efficiency, accuracy, and impact THE PERSON Proven experience managing UK Amazon accounts and multiple marketplaces, with expertise in Prime, paid advertising, content optimisation, and trading events like Black Friday and Prime Day Strong commercial acumen, managing complex SKU assortments, driving measurable growth, and deriving actionable insights from data Excellent collaboration and communication skills, able to work effectively with cross-functional teams and independently in a fast-paced environment Results-driven, adaptable self-starter with a passion for eCommerce, digital marketing, and continuous learning THE BENEFITS Flexible Working Opportunities 22 days holiday + the bank holidays (with the option to WFH during the bank holidays to gain additional days leave of your choice) Pension Scheme 50% Employee Discount Healthcare and Wellbeing Programme Company Sick Pay Free, On-site Parking Death in Service Scheme Bereavement Leave and Pay A full calendar of employee engagement events throughout the year If you are a skilled Marketplace Executive ready to lead, grow the brand, and deliver measurable results in the UK marketplace, we want to hear from you. Please note that we are only able to consider applications from those who are eligible to work in the UK and therefore do not require sponsorship.
Wolviston Management Services are delighted to be supporting a growing, design-led retail business in the appointment of an eCommerce Customer Experience Manager. This is a key, senior-facing role with full ownership of the end-to-end customer journey across all digital and service touchpoints. You'll play a pivotal part in shaping a premium, brand-aligned customer experience while driving measurable improvements in service performance, operational efficiency and customer loyalty. The Role Reporting into the wider Senior Leadership Team, you will take responsibility for enhancing the complete customer lifecycle from first interaction through purchase, delivery, aftercare and repeat engagement. Combining a data-driven mindset with hands-on leadership, you'll identify friction points across the journey and implement scalable improvements that positively impact CSAT, NPS, conversion and retention. You will work closely with eCommerce, Operations, Logistics and external partners to ensure the customer experience reflects the quality, tone and service standards expected of a premium interiors brand. Key Responsibilities Own and continuously improve the end-to-end eCommerce customer journey across web, email, delivery, returns, aftercare and reviews Identify and prioritise customer pain points, including product information gaps, delivery uncertainties, damages and returns complexity Lead and manage day-to-day customer experience performance across all service channels (email, phone, live chat, social and marketplaces where applicable) Set, monitor and improve service SLAs and KPIs, driving response times, resolution quality and overall service excellence Develop robust processes for common interiors challenges, including lead times, backorders, delivery booking and tracking Lead, coach and develop the customer service team (in-house and/or outsourced), fostering a high-performance, customer-first culture Implement quality assurance frameworks, including QA scorecards, coaching, calibration and tone-of-voice standards Support workforce planning and peak trading readiness across seasonal and promotional periods Collaborate with 3PLs, couriers and installation partners to enhance delivery experience and reduce service exceptions Use data, insight and reporting to inform decision-making and continuous improvement initiatives About You To be successful in this role, you will bring: Proven experience in eCommerce customer experience or customer operations management Background within interiors, homeware, furniture, premium retail or a high-consideration product environment (preferred) Strong understanding of fulfilment, delivery and returns processes and their impact on customer experience Demonstrated experience in journey mapping, process design and cross-functional improvement delivery Confidence working with data, reporting tools and performance metrics A proactive, solutions-focused mindset with strong stakeholder management skills Experience leading and developing customer service teams in a fast-paced environment Why Apply? This is an excellent opportunity to join a growing, forward-thinking business where customer experience sits at the heart of the brand proposition. The role offers genuine ownership, influence and the opportunity to make a lasting impact within a premium retail environment.
Feb 22, 2026
Full time
Wolviston Management Services are delighted to be supporting a growing, design-led retail business in the appointment of an eCommerce Customer Experience Manager. This is a key, senior-facing role with full ownership of the end-to-end customer journey across all digital and service touchpoints. You'll play a pivotal part in shaping a premium, brand-aligned customer experience while driving measurable improvements in service performance, operational efficiency and customer loyalty. The Role Reporting into the wider Senior Leadership Team, you will take responsibility for enhancing the complete customer lifecycle from first interaction through purchase, delivery, aftercare and repeat engagement. Combining a data-driven mindset with hands-on leadership, you'll identify friction points across the journey and implement scalable improvements that positively impact CSAT, NPS, conversion and retention. You will work closely with eCommerce, Operations, Logistics and external partners to ensure the customer experience reflects the quality, tone and service standards expected of a premium interiors brand. Key Responsibilities Own and continuously improve the end-to-end eCommerce customer journey across web, email, delivery, returns, aftercare and reviews Identify and prioritise customer pain points, including product information gaps, delivery uncertainties, damages and returns complexity Lead and manage day-to-day customer experience performance across all service channels (email, phone, live chat, social and marketplaces where applicable) Set, monitor and improve service SLAs and KPIs, driving response times, resolution quality and overall service excellence Develop robust processes for common interiors challenges, including lead times, backorders, delivery booking and tracking Lead, coach and develop the customer service team (in-house and/or outsourced), fostering a high-performance, customer-first culture Implement quality assurance frameworks, including QA scorecards, coaching, calibration and tone-of-voice standards Support workforce planning and peak trading readiness across seasonal and promotional periods Collaborate with 3PLs, couriers and installation partners to enhance delivery experience and reduce service exceptions Use data, insight and reporting to inform decision-making and continuous improvement initiatives About You To be successful in this role, you will bring: Proven experience in eCommerce customer experience or customer operations management Background within interiors, homeware, furniture, premium retail or a high-consideration product environment (preferred) Strong understanding of fulfilment, delivery and returns processes and their impact on customer experience Demonstrated experience in journey mapping, process design and cross-functional improvement delivery Confidence working with data, reporting tools and performance metrics A proactive, solutions-focused mindset with strong stakeholder management skills Experience leading and developing customer service teams in a fast-paced environment Why Apply? This is an excellent opportunity to join a growing, forward-thinking business where customer experience sits at the heart of the brand proposition. The role offers genuine ownership, influence and the opportunity to make a lasting impact within a premium retail environment.
Division THG Beauty Location UK, London Job Type Full-time About THG We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? Life at THG Beauty We know that beauty isn't one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic. By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online. THG Beauty's breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry's digital strategic leader. Who is Cult Beauty? Well, we're a beauty-obsessed team who share a common goal - to become the most trusted beauty retailer in the world! We're all about intelligent beauty, from the way we pick our ever-lusted-after brands to how we talk to our exceptionally savvy customers. Our Cult Community values transparency and so do we. That's why we only sell the products that truly blow us away and publish every review on our site. To achieve this goal, we want to collaborate with individuals who have the same vision. As part of the Cult Beauty team, you'll be encouraged to share ideas and empowered to aim for the skies. We're a team so if we fail, we fail together and try again. We're not just here to sell the most unbelievably amazing beauty products in the world, we also want to challenge the definition of what 'beauty' is and use our platform to challenge the status quo - both in our industry and society. Why be a Senior Retail Media Manager at THG Beauty? The Senior Retail Media Manager is responsible for driving the success of specific categories as well as key brand partnerships through Cult Beauty's onsite retail media offering. This role owns onsite media strategy for three product categories as well as some priority brands with these categories, ensuring media investment supports commercial goals, category growth, achieves brand partner goals and supports long-term partnerships. Working cross functionally alongside category buyers, merchandisers, core marketing, data and finance teams, this role shapes how top brands use owned and offsite media to optimise their strategy and performance on Cult Beauty. As Senior Retail Media Manager, you'll: Key Brand Strategy & Partnerships Own retail media strategy for Skin, Body and Fragrance Categories Own onsite retail media strategy for a portfolio of priority brands Lead media planning conversations as part of joint business planning (JBP) Translate brand objectives into scalable media approaches Act as a senior, trusted partner to brand and agency stakeholders Define how media supports discovery, consideration, and conversion Guide the use of sponsored products, sponsored brands, and onsite display Guide the use of Paid Social Media to bolster campaign performance Set strategic direction for budgets, formats, and category priorities Ensure media plans align with launches, seasonal peaks, wider CB campaigns and trading moments Commercial & Category Alignment Responsible for achieving the Retail Media targets attributed to your Categories Use onsite media to support hero brands, innovation, and range expansion Balance brand investment with retail revenue and category performance Performance, Insight & Storytelling Own performance narratives for key brands, supported by clear insights Review results and optimisation direction without managing daily changes Use shopper and sales data to inform strategic recommendations Demonstrate the value of onsite media through outcomes and case studies Ways of Working & Influence Management of team of Category Managers and Execs Set best-practice frameworks for key brand engagement and planning Guide and review campaigns delivered by channel activation teams What skills and experience do I need for this role? Required 6-10+ years' experience in retail media, eCommerce, or digital commerce strategy Strong experience working with key brand partners or strategic accounts Deep understanding of ecommerce and brand health metrics and application of onsite retail media formats. Strong understanding of digital advertising platforms (e.g. Criteo, Liveramp, META, TikTok, Pinkrest). Strong experience working to income/ sales targets and with budgets Commercial mindset with experience contributing to JBPs Strong storytelling and presentation skills for senior stakeholders Ability to manage multiple projects and stakeholders in a fast-paced environment. Strong Excel, PowerPoint, and media analytics skills. Success Metrics Growth and retention of category media investment Quality and impact of onsite media strategies Strength of brand partnerships and JBP outcomes Alignment between media, core marketing and buying teams Perceived value of onsite retail media among top advertiser What's in it for me? Access bespoke development programmes that have been designed and developed by our in-house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face-to-face and virtual appointments with our in-house GP. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Up to 50% staff discount on THG brands. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. Apply for this job Required First Name Last Name Email Phone Resume/CV How did you hear about THG? Do you require sponsorship to work in the UK? Please disclose your salary expectations to ensure they align with our budgets
Feb 21, 2026
Full time
Division THG Beauty Location UK, London Job Type Full-time About THG We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? Life at THG Beauty We know that beauty isn't one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic. By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online. THG Beauty's breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry's digital strategic leader. Who is Cult Beauty? Well, we're a beauty-obsessed team who share a common goal - to become the most trusted beauty retailer in the world! We're all about intelligent beauty, from the way we pick our ever-lusted-after brands to how we talk to our exceptionally savvy customers. Our Cult Community values transparency and so do we. That's why we only sell the products that truly blow us away and publish every review on our site. To achieve this goal, we want to collaborate with individuals who have the same vision. As part of the Cult Beauty team, you'll be encouraged to share ideas and empowered to aim for the skies. We're a team so if we fail, we fail together and try again. We're not just here to sell the most unbelievably amazing beauty products in the world, we also want to challenge the definition of what 'beauty' is and use our platform to challenge the status quo - both in our industry and society. Why be a Senior Retail Media Manager at THG Beauty? The Senior Retail Media Manager is responsible for driving the success of specific categories as well as key brand partnerships through Cult Beauty's onsite retail media offering. This role owns onsite media strategy for three product categories as well as some priority brands with these categories, ensuring media investment supports commercial goals, category growth, achieves brand partner goals and supports long-term partnerships. Working cross functionally alongside category buyers, merchandisers, core marketing, data and finance teams, this role shapes how top brands use owned and offsite media to optimise their strategy and performance on Cult Beauty. As Senior Retail Media Manager, you'll: Key Brand Strategy & Partnerships Own retail media strategy for Skin, Body and Fragrance Categories Own onsite retail media strategy for a portfolio of priority brands Lead media planning conversations as part of joint business planning (JBP) Translate brand objectives into scalable media approaches Act as a senior, trusted partner to brand and agency stakeholders Define how media supports discovery, consideration, and conversion Guide the use of sponsored products, sponsored brands, and onsite display Guide the use of Paid Social Media to bolster campaign performance Set strategic direction for budgets, formats, and category priorities Ensure media plans align with launches, seasonal peaks, wider CB campaigns and trading moments Commercial & Category Alignment Responsible for achieving the Retail Media targets attributed to your Categories Use onsite media to support hero brands, innovation, and range expansion Balance brand investment with retail revenue and category performance Performance, Insight & Storytelling Own performance narratives for key brands, supported by clear insights Review results and optimisation direction without managing daily changes Use shopper and sales data to inform strategic recommendations Demonstrate the value of onsite media through outcomes and case studies Ways of Working & Influence Management of team of Category Managers and Execs Set best-practice frameworks for key brand engagement and planning Guide and review campaigns delivered by channel activation teams What skills and experience do I need for this role? Required 6-10+ years' experience in retail media, eCommerce, or digital commerce strategy Strong experience working with key brand partners or strategic accounts Deep understanding of ecommerce and brand health metrics and application of onsite retail media formats. Strong understanding of digital advertising platforms (e.g. Criteo, Liveramp, META, TikTok, Pinkrest). Strong experience working to income/ sales targets and with budgets Commercial mindset with experience contributing to JBPs Strong storytelling and presentation skills for senior stakeholders Ability to manage multiple projects and stakeholders in a fast-paced environment. Strong Excel, PowerPoint, and media analytics skills. Success Metrics Growth and retention of category media investment Quality and impact of onsite media strategies Strength of brand partnerships and JBP outcomes Alignment between media, core marketing and buying teams Perceived value of onsite retail media among top advertiser What's in it for me? Access bespoke development programmes that have been designed and developed by our in-house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face-to-face and virtual appointments with our in-house GP. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Up to 50% staff discount on THG brands. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. Apply for this job Required First Name Last Name Email Phone Resume/CV How did you hear about THG? Do you require sponsorship to work in the UK? Please disclose your salary expectations to ensure they align with our budgets
I am currently recruiting for an Ecommerce Marketplace Coordinator to join a growing team for a well-known international company who work with a number of household brand-name goods. This position will begin on a temporary basis, with the intention of becoming permanent after a successful 5+ month period. A great opportunity for someone with administrative/marketing and ecommerce experience - We are ideally looking for anyone with some form of experience with ecomm systems, dealing with listings, stock, orders and more. My client is looking for somebody who is a self-starter, highly motivated and has some kind of marketplace experience. Within this role you will be part of a small team assisting with product listing, troubleshooting ecommerce, inventory management, account management. An ideal position for someone with exceptional rapport building. You will be expected to work alongside their internal marketing team involving campaigns and inputting information into landing pages and making them live across the board. The ideal candidate will have hands on experience, can demonstrate knowledge or interest in marketplace platforms like Amazon, Zalando & Shopify. This role is based in Milton Keynes central and does have subsidised parking on site for employees with expectations of being office based 3 days per week and working from home 2 days per week. Core working hours will be Monday-Friday 9AM-5PM. This role is paying between 25,000 to 28,000 perfect for a graduate looking to build their experience in the ecommerce sector or someone with 1-2 years' experience within an admin/ecommerce role. With this role being a temp to perm position to begin, you would be paid at an hourly rate the equivalent of the annual salary mentioned above. Benefits on offer with this position: - Multiple free/gifted stock quarterly - Over half price discount on any brand within the company - Hybrid working 3 days office 2 days from home - Free snacks & coffee machine - Free gym/fitness incentives - Themed lunches - Pension What to expect day-to-day: Product listing and optimization: Create and maintain compelling product listings that showcase products effectively, including product descriptions, A+ Content, high-quality images, and relevant keywords to maximize visibility and conversion rates. Trouble shoot listing issues and queries: Work actively with support teams in a timely manner to ensure the company are trading effectively and are project launch ready. Advertising and campaign management: Work with direction from your manager to assist with the creation and management of advertising campaigns to effectively achieve the target metrics. Inventory control and management: Monitor inventory levels, advise weekly inventory replenishment requirements / order fulfilment ensuring optimized product availability. Identify marketing and promotional opportunities: Develop proposals for key events i.e. Prime Day, Black Friday, end of season sales, etc. Brand presentation: Partner with the Manager and Marketing team to ensure best-in-class presentation of the brands to give consumers the best brand experience possible on any given platform. What do we need from you: Prior experience in ecommerce to any degree and an understanding of how items are listed and sold will be very beneficial. Knowledge on ecommerce platforms such as Amazon, Zalando, Shopify etc. is essential for this role. Good understanding or an interest in advertising, marketing or similar would be great. Confident on MS Excel, capable of working on spreadsheets. Great internal and external level communication skills are going to be essential. The ability to get to Milton Keynes at least three times a week is a must. If you believe you are the ideal candidate for this Ecommerce Marketplace Administrator role or if you wish to learn more about this role, please do not hesitate to reach out or submit your CV application. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Feb 20, 2026
Contractor
I am currently recruiting for an Ecommerce Marketplace Coordinator to join a growing team for a well-known international company who work with a number of household brand-name goods. This position will begin on a temporary basis, with the intention of becoming permanent after a successful 5+ month period. A great opportunity for someone with administrative/marketing and ecommerce experience - We are ideally looking for anyone with some form of experience with ecomm systems, dealing with listings, stock, orders and more. My client is looking for somebody who is a self-starter, highly motivated and has some kind of marketplace experience. Within this role you will be part of a small team assisting with product listing, troubleshooting ecommerce, inventory management, account management. An ideal position for someone with exceptional rapport building. You will be expected to work alongside their internal marketing team involving campaigns and inputting information into landing pages and making them live across the board. The ideal candidate will have hands on experience, can demonstrate knowledge or interest in marketplace platforms like Amazon, Zalando & Shopify. This role is based in Milton Keynes central and does have subsidised parking on site for employees with expectations of being office based 3 days per week and working from home 2 days per week. Core working hours will be Monday-Friday 9AM-5PM. This role is paying between 25,000 to 28,000 perfect for a graduate looking to build their experience in the ecommerce sector or someone with 1-2 years' experience within an admin/ecommerce role. With this role being a temp to perm position to begin, you would be paid at an hourly rate the equivalent of the annual salary mentioned above. Benefits on offer with this position: - Multiple free/gifted stock quarterly - Over half price discount on any brand within the company - Hybrid working 3 days office 2 days from home - Free snacks & coffee machine - Free gym/fitness incentives - Themed lunches - Pension What to expect day-to-day: Product listing and optimization: Create and maintain compelling product listings that showcase products effectively, including product descriptions, A+ Content, high-quality images, and relevant keywords to maximize visibility and conversion rates. Trouble shoot listing issues and queries: Work actively with support teams in a timely manner to ensure the company are trading effectively and are project launch ready. Advertising and campaign management: Work with direction from your manager to assist with the creation and management of advertising campaigns to effectively achieve the target metrics. Inventory control and management: Monitor inventory levels, advise weekly inventory replenishment requirements / order fulfilment ensuring optimized product availability. Identify marketing and promotional opportunities: Develop proposals for key events i.e. Prime Day, Black Friday, end of season sales, etc. Brand presentation: Partner with the Manager and Marketing team to ensure best-in-class presentation of the brands to give consumers the best brand experience possible on any given platform. What do we need from you: Prior experience in ecommerce to any degree and an understanding of how items are listed and sold will be very beneficial. Knowledge on ecommerce platforms such as Amazon, Zalando, Shopify etc. is essential for this role. Good understanding or an interest in advertising, marketing or similar would be great. Confident on MS Excel, capable of working on spreadsheets. Great internal and external level communication skills are going to be essential. The ability to get to Milton Keynes at least three times a week is a must. If you believe you are the ideal candidate for this Ecommerce Marketplace Administrator role or if you wish to learn more about this role, please do not hesitate to reach out or submit your CV application. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
About Us Oxfam is a global movement of people working together to end the injustice of poverty. That means we tackle the inequality that keeps people poor. Together we save, protect and rebuild lives. When disaster strikes, we help people build better lives for themselves, and for others. We take on issues like land rights, climate change and discrimination against women. And we won't stop until every person on the planet can enjoy life free from poverty. Oxfam GB is a member of international confederation of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries. Oxfam Purpose To work with others to overcome poverty and suffering Trading Purpose To make as much money as possible to overcome poverty and suffering About our Oxfam Shops Open for business since 1948, Oxfam shops are at the heart of the charity and their community, raising vital funds and increasing public awareness of what we do. They are always guided by our values of empowerment, accountability and inclusiveness and focussed on making as much money as possible. The Role of our Shop Managers Commercially aware and constantly looking for new business opportunities, shop managers motivate their teams and create a safe and energised work environment. They have high standards, a strong drive to achieve results and are accountable for their business. The role of the shop manager is empowered, varied, busy and gives the opportunity to work with some amazing people. Shop managers are pivotal for the success of our business and can make a real difference. Oxfam operates a volunteer operating model, in which volunteers are empowered to take over most of the tasks within the shop, including running the shop in the manager's absence. Often the only paid member of staff, our managers are comfortable in this environment, really enjoy working with others and are great at delegating to their teams. Excellent communicators, they are creative, and always look for opportunities to attract new supporters every day. Our Values and Commitment to Safeguarding Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and promoting the welfare of children, young people and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us. We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply. Key Skills and Competencies required Significant leadership qualities and experience. (E) Ability to build, retain and develop a team. (E) Strong drive to achieve results through others. (E) Ability to delegate, coach and listen. (E) Enjoys working with people and has a friendly and approachable manner. (E) Ability to manage time under conflicting priorities. (E) Ability to demonstrate resilience to the everyday pressures that come with the role. (E) Excellent communication skills.(E) Ability to motivate self and others. (E) High level of motivation, enthusiasm and a sense of fun. (E) Open and adaptable to change and able to support others through it. (E) Commercial awareness and judgement. (D) Ability to establish and maintain successful retail processes and merchandising. (E)Ability to understand and interpret basic financial reports. (D) IT literacy and numeracy skills. (Using email systems and online resources; use and understand basic spreadsheets and word processing packages. Be aware of and be open to the role of social networking and ecommerce.) (E) Eager and required to adhere to Oxfam's principles and values (click here) as well as the promotion of diversity and gender rights (click here). (E) Understanding of and commitment to adhere to equity, diversity, gender, child safety and staff health and wellbeing principles. (E) How to apply As part of your online application, please upload your up to date CV and a covering letter explaining your suitability against the essential criteria in the job profile. All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including a Disclosure and Barring Service check (DBS), as this role involves unsupervised access to the above-mentioned groups. For full information surrounding DBS and the vacancy, please view the full job description. A thriving diverse Oxfam: It's people power that brings about change. To play our part as a global organisation working to overcome poverty and inequality, we need equality, diversity and inclusion across our community of staff, partners and volunteers. Together, we're committed to becoming a more diverse workforce, better able to tackle the global challenges that face our world today. To do that: We need to dismantle the unequal power structures that exist everywhere, this including Oxfam and the wider development and charity sectors. We need an inclusive Oxfam where everyone can bring who they are to our work and feels celebrated for the differences they bring. We want and need everyone, and that means we need you.
Feb 19, 2026
Full time
About Us Oxfam is a global movement of people working together to end the injustice of poverty. That means we tackle the inequality that keeps people poor. Together we save, protect and rebuild lives. When disaster strikes, we help people build better lives for themselves, and for others. We take on issues like land rights, climate change and discrimination against women. And we won't stop until every person on the planet can enjoy life free from poverty. Oxfam GB is a member of international confederation of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries. Oxfam Purpose To work with others to overcome poverty and suffering Trading Purpose To make as much money as possible to overcome poverty and suffering About our Oxfam Shops Open for business since 1948, Oxfam shops are at the heart of the charity and their community, raising vital funds and increasing public awareness of what we do. They are always guided by our values of empowerment, accountability and inclusiveness and focussed on making as much money as possible. The Role of our Shop Managers Commercially aware and constantly looking for new business opportunities, shop managers motivate their teams and create a safe and energised work environment. They have high standards, a strong drive to achieve results and are accountable for their business. The role of the shop manager is empowered, varied, busy and gives the opportunity to work with some amazing people. Shop managers are pivotal for the success of our business and can make a real difference. Oxfam operates a volunteer operating model, in which volunteers are empowered to take over most of the tasks within the shop, including running the shop in the manager's absence. Often the only paid member of staff, our managers are comfortable in this environment, really enjoy working with others and are great at delegating to their teams. Excellent communicators, they are creative, and always look for opportunities to attract new supporters every day. Our Values and Commitment to Safeguarding Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and promoting the welfare of children, young people and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us. We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply. Key Skills and Competencies required Significant leadership qualities and experience. (E) Ability to build, retain and develop a team. (E) Strong drive to achieve results through others. (E) Ability to delegate, coach and listen. (E) Enjoys working with people and has a friendly and approachable manner. (E) Ability to manage time under conflicting priorities. (E) Ability to demonstrate resilience to the everyday pressures that come with the role. (E) Excellent communication skills.(E) Ability to motivate self and others. (E) High level of motivation, enthusiasm and a sense of fun. (E) Open and adaptable to change and able to support others through it. (E) Commercial awareness and judgement. (D) Ability to establish and maintain successful retail processes and merchandising. (E)Ability to understand and interpret basic financial reports. (D) IT literacy and numeracy skills. (Using email systems and online resources; use and understand basic spreadsheets and word processing packages. Be aware of and be open to the role of social networking and ecommerce.) (E) Eager and required to adhere to Oxfam's principles and values (click here) as well as the promotion of diversity and gender rights (click here). (E) Understanding of and commitment to adhere to equity, diversity, gender, child safety and staff health and wellbeing principles. (E) How to apply As part of your online application, please upload your up to date CV and a covering letter explaining your suitability against the essential criteria in the job profile. All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including a Disclosure and Barring Service check (DBS), as this role involves unsupervised access to the above-mentioned groups. For full information surrounding DBS and the vacancy, please view the full job description. A thriving diverse Oxfam: It's people power that brings about change. To play our part as a global organisation working to overcome poverty and inequality, we need equality, diversity and inclusion across our community of staff, partners and volunteers. Together, we're committed to becoming a more diverse workforce, better able to tackle the global challenges that face our world today. To do that: We need to dismantle the unequal power structures that exist everywhere, this including Oxfam and the wider development and charity sectors. We need an inclusive Oxfam where everyone can bring who they are to our work and feels celebrated for the differences they bring. We want and need everyone, and that means we need you.
Tax Manager Nottingham Competitive salary plus bonus and benefits Consumer and Lifestyle business Join a market-leading, nationally recognised consumer brand with a long-standing heritage and a strong UK footprint. This is a business known for investing in its people, developing talent internally and offering clear progression routes across a large, well-structured finance function. This business is looking to appoint a Tax Manager to join its head office finance function in Nottingham. This is a broad in-house role offering exposure to UK corporate tax compliance, governance and business-facing project work. From a CV perspective, this is the type of name that carries weight. Exposure gained here is respected across both industry and practice, making it a powerful platform for long-term career development. The Role Reporting to the Senior Tax Manager, you will work closely with the wider tax team to ensure all UK entities meet their compliance obligations accurately and on time. You will also contribute to technical and regulatory projects impacting the group. Key Responsibilities Include: Leading the preparation and review of UK corporation tax returns and associated filings Managing compliance processes including CIR, group relief, Uncertain Tax Treatment notifications and Pillar Two Supporting SAO requirements and ensuring processes are robust and well documented Providing clear tax input into commercial projects and internal approval papers Supporting compliance for non-UK branches of UK trading entities Working with stakeholders across finance and the wider business Assisting in the development and mentoring of junior team members This role combines technical compliance with genuine stakeholder exposure across a large, structured organisation. What You'll Need: ACA, ACCA or CTA qualification Strong UK corporate tax experience gained in practice or industry Good understanding of tax accounting under UK GAAP or IFRS Ability to manage multiple deadlines and prioritise effectively Strong communication skills with the confidence to engage senior stakeholders Experience reviewing work and improving processes Desirable Experience Exposure to cross-functional project work Experience of tax reporting under IFRS or US GAAP Awareness of managing external advisers and budgets Experience using Onesource Zachary Daniels and our client are both equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics BH35557
Feb 19, 2026
Full time
Tax Manager Nottingham Competitive salary plus bonus and benefits Consumer and Lifestyle business Join a market-leading, nationally recognised consumer brand with a long-standing heritage and a strong UK footprint. This is a business known for investing in its people, developing talent internally and offering clear progression routes across a large, well-structured finance function. This business is looking to appoint a Tax Manager to join its head office finance function in Nottingham. This is a broad in-house role offering exposure to UK corporate tax compliance, governance and business-facing project work. From a CV perspective, this is the type of name that carries weight. Exposure gained here is respected across both industry and practice, making it a powerful platform for long-term career development. The Role Reporting to the Senior Tax Manager, you will work closely with the wider tax team to ensure all UK entities meet their compliance obligations accurately and on time. You will also contribute to technical and regulatory projects impacting the group. Key Responsibilities Include: Leading the preparation and review of UK corporation tax returns and associated filings Managing compliance processes including CIR, group relief, Uncertain Tax Treatment notifications and Pillar Two Supporting SAO requirements and ensuring processes are robust and well documented Providing clear tax input into commercial projects and internal approval papers Supporting compliance for non-UK branches of UK trading entities Working with stakeholders across finance and the wider business Assisting in the development and mentoring of junior team members This role combines technical compliance with genuine stakeholder exposure across a large, structured organisation. What You'll Need: ACA, ACCA or CTA qualification Strong UK corporate tax experience gained in practice or industry Good understanding of tax accounting under UK GAAP or IFRS Ability to manage multiple deadlines and prioritise effectively Strong communication skills with the confidence to engage senior stakeholders Experience reviewing work and improving processes Desirable Experience Exposure to cross-functional project work Experience of tax reporting under IFRS or US GAAP Awareness of managing external advisers and budgets Experience using Onesource Zachary Daniels and our client are both equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics BH35557
Senior Ecommerce Manager (Some hybrid options) Zachary Daniels are proud to be partnering with a well-known and highly respected UK consumer brand to appoint a Senior eCommerce Manager. This is a high impact role leading digital trading across website and marketplaces for a brand with a strong heritage and ambitious growth plans. This is a hands-on, commercial role for someone who loves ecommerce, understands trading at pace, and wants real ownership of online performance. The Role: You will take full responsibility for driving online growth, owning the trading calendar, optimising the customer journey and delivering strong commercial results. Working closely with Buying and Marketing teams, you will lead initiatives that increase traffic, conversion and revenue across all digital channels. You will be trusted to shape strategy, lead promotions, improve site performance and use insight to make better decisions every day. What we are looking for: We are keen to speak to experienced Ecommerce Managers or Senior Digital Trading professionals from retail or consumer brands who can demonstrate a strong track record of online growth. You will be commercially minded, analytically strong and confident working in a fast paced, entrepreneurial environment. Experience across platforms such as Magento or Shopify, strong knowledge of analytics and digital marketing channels, and a hands-on approach are essential. Why apply? This is a rare opportunity to join a recognised retail brand at an exciting point in its digital journey. You will have real influence, visibility and the chance to make a measurable impact on performance. Early applications are strongly encouraged. For a confidential conversation, please apply or contact the Zachary Daniels team directly! BH35161
Feb 18, 2026
Full time
Senior Ecommerce Manager (Some hybrid options) Zachary Daniels are proud to be partnering with a well-known and highly respected UK consumer brand to appoint a Senior eCommerce Manager. This is a high impact role leading digital trading across website and marketplaces for a brand with a strong heritage and ambitious growth plans. This is a hands-on, commercial role for someone who loves ecommerce, understands trading at pace, and wants real ownership of online performance. The Role: You will take full responsibility for driving online growth, owning the trading calendar, optimising the customer journey and delivering strong commercial results. Working closely with Buying and Marketing teams, you will lead initiatives that increase traffic, conversion and revenue across all digital channels. You will be trusted to shape strategy, lead promotions, improve site performance and use insight to make better decisions every day. What we are looking for: We are keen to speak to experienced Ecommerce Managers or Senior Digital Trading professionals from retail or consumer brands who can demonstrate a strong track record of online growth. You will be commercially minded, analytically strong and confident working in a fast paced, entrepreneurial environment. Experience across platforms such as Magento or Shopify, strong knowledge of analytics and digital marketing channels, and a hands-on approach are essential. Why apply? This is a rare opportunity to join a recognised retail brand at an exciting point in its digital journey. You will have real influence, visibility and the chance to make a measurable impact on performance. Early applications are strongly encouraged. For a confidential conversation, please apply or contact the Zachary Daniels team directly! BH35161
Job Description We are looking for a commercially minded E-commerce & Digital Trading Manager to take ownership of our client's WooCommerce website and grow it into a sustainable, profitable B2C sales channel. The objective is clear: to grow online sales year on year while improving profitability and operational discipline . This is a hands-on, build-and-grow role. There is no e-commerce team. You will set the strategy and deliver the detail, working closely with an external web agency and an internal colleague responsible for packing orders and managing stock. Key responsibilities Own the day-to-day commercial performance of the website Be responsible for revenue growth, gross margin and contribution Build sales forecasts and trading plans Own and manage the WooCommerce site day to day Set up and optimise products, pricing, imagery, categories and merchandising Improve conversion rate, average order value and customer journey Brief and manage the external web agency for fixes, improvements and development Own email marketing via Mailchimp, including campaigns and automated journeys Manage any paid digital activity within agreed budgets Own online ranging, promotions and trading decisions Work closely with operations to align stock availability and promotions Own the end-to-end online customer experience and continuous improvement Part time, hybrid (open to any working hours) Offices based near Swindon. Salary up to c 45k FTE DOE
Feb 17, 2026
Full time
Job Description We are looking for a commercially minded E-commerce & Digital Trading Manager to take ownership of our client's WooCommerce website and grow it into a sustainable, profitable B2C sales channel. The objective is clear: to grow online sales year on year while improving profitability and operational discipline . This is a hands-on, build-and-grow role. There is no e-commerce team. You will set the strategy and deliver the detail, working closely with an external web agency and an internal colleague responsible for packing orders and managing stock. Key responsibilities Own the day-to-day commercial performance of the website Be responsible for revenue growth, gross margin and contribution Build sales forecasts and trading plans Own and manage the WooCommerce site day to day Set up and optimise products, pricing, imagery, categories and merchandising Improve conversion rate, average order value and customer journey Brief and manage the external web agency for fixes, improvements and development Own email marketing via Mailchimp, including campaigns and automated journeys Manage any paid digital activity within agreed budgets Own online ranging, promotions and trading decisions Work closely with operations to align stock availability and promotions Own the end-to-end online customer experience and continuous improvement Part time, hybrid (open to any working hours) Offices based near Swindon. Salary up to c 45k FTE DOE
Head of Category Buying 70,000 - 85,000 DOE North West England Exceptional Benefits This role requires someone already operating at: Buying Manager Trading Manager Senior Category Manager Head of Category A buying background is non-negotiable. You'll bring: Proven experience managing major branded suppliers Strong commercial instinct and negotiation capability Confidence to make decisions without waiting for permission Experience leading a team in a fast-paced retail environment High numerical ability and data fluency Calmness under pressure and the ability to prioritise ruthlessly A proactive mindset - you fix problems before they escalate You understand that in a large, high-revenue category, visibility is constant and performance is measurable. We're looking for a commercially sharp, already-operating Buying Manager (or above) to take ownership of one of the largest and most cash-generative categories in the business. This area drives serious revenue. It's visible. It matters. And there's nowhere to hide. This role demands someone who already knows how to manage the full commercial lifecycle, from negotiation through to delivery, while protecting margin and cash at every stage. You'll lead a large team, taking full accountability for trading performance, availability, supplier relationships and commercial strategy. This is a fast-moving environment that values action over hesitation. If you're waiting for approval, you're slowing the business down. You'll be trusted to make decisions quickly, back yourself, and keep momentum high. As The Head of Category: Define and execute the category vision - building a compelling, competitive range that wins market share and drives cash. Set and manage availability targets, channel strategy, range architecture and performance metrics. Be accountable for sales, margin, promotional planning and stock health. Negotiate and structure branded partnerships Manage suppliers firmly but fairly Track shipments and proactively manage delays Escalate when needed Protect supply continuity Safeguard working capital Run quarterly business planning cycles, secure competitive terms and ensure suppliers deliver against commitments. Manage stock investment carefully, balancing availability with working capital efficiency. You'll lead, develop and stretch a high-performing buying and demand planning team. Work closely with supply chain, marketing, ecommerce, service and commercial teams to ensure execution matches ambition. BH35510
Feb 12, 2026
Full time
Head of Category Buying 70,000 - 85,000 DOE North West England Exceptional Benefits This role requires someone already operating at: Buying Manager Trading Manager Senior Category Manager Head of Category A buying background is non-negotiable. You'll bring: Proven experience managing major branded suppliers Strong commercial instinct and negotiation capability Confidence to make decisions without waiting for permission Experience leading a team in a fast-paced retail environment High numerical ability and data fluency Calmness under pressure and the ability to prioritise ruthlessly A proactive mindset - you fix problems before they escalate You understand that in a large, high-revenue category, visibility is constant and performance is measurable. We're looking for a commercially sharp, already-operating Buying Manager (or above) to take ownership of one of the largest and most cash-generative categories in the business. This area drives serious revenue. It's visible. It matters. And there's nowhere to hide. This role demands someone who already knows how to manage the full commercial lifecycle, from negotiation through to delivery, while protecting margin and cash at every stage. You'll lead a large team, taking full accountability for trading performance, availability, supplier relationships and commercial strategy. This is a fast-moving environment that values action over hesitation. If you're waiting for approval, you're slowing the business down. You'll be trusted to make decisions quickly, back yourself, and keep momentum high. As The Head of Category: Define and execute the category vision - building a compelling, competitive range that wins market share and drives cash. Set and manage availability targets, channel strategy, range architecture and performance metrics. Be accountable for sales, margin, promotional planning and stock health. Negotiate and structure branded partnerships Manage suppliers firmly but fairly Track shipments and proactively manage delays Escalate when needed Protect supply continuity Safeguard working capital Run quarterly business planning cycles, secure competitive terms and ensure suppliers deliver against commitments. Manage stock investment carefully, balancing availability with working capital efficiency. You'll lead, develop and stretch a high-performing buying and demand planning team. Work closely with supply chain, marketing, ecommerce, service and commercial teams to ensure execution matches ambition. BH35510
Senior Ecommerce Manager Sports Apparel Retailer North West Zachary Daniels Recruitment is delighted to be supporting this fabulous UK success story, a business that has grown exponentially within the sports apparel industry over the last 5 years, with the appointment of an experienced Senior Ecommerce Manager to join their ever growing digital team. Reporting into the Head of Commerce, the Ecommerce Manager will be responsible for driving online sales performance, optimising customer experience, and managing day-to-day trading of all ecommerce sales channels including our clients website, app and Tik-Tok shop. This role requires a mix of commercial acumen, strategic planning, data-led decision making and hands-on execution. You'll lead a small team while working closely with marketing, CRM, operations, and creative teams to deliver growth across all digital touchpoints. Requirements, Skills and Experience: 4+ years' experience in ecommerce trading, ideally in fashion or activewear. Experience managing and developing a team of ambitious executives. Strong understanding of ecommerce KPIs and digital trading levers. Analytical mindset with the ability to translate data into actions. Comfortable working in a fast-paced, growing brand environment. Strong communication skills, able to collaborate across marketing, ops, and creative teams. Strong commercial mindset with a track record of delivering results. Salary/Package: Competitive salary. Sliding scale annual bonus scheme. Flexible working hours. Enhanced employer pension contributions. Private healthcare. 26 days holidays plus bank holidays. 40% staff discount. Death in service scheme: 4x annual salary payout. Free on-site gym. Free on-site EV chargers. BH34504
Feb 11, 2026
Full time
Senior Ecommerce Manager Sports Apparel Retailer North West Zachary Daniels Recruitment is delighted to be supporting this fabulous UK success story, a business that has grown exponentially within the sports apparel industry over the last 5 years, with the appointment of an experienced Senior Ecommerce Manager to join their ever growing digital team. Reporting into the Head of Commerce, the Ecommerce Manager will be responsible for driving online sales performance, optimising customer experience, and managing day-to-day trading of all ecommerce sales channels including our clients website, app and Tik-Tok shop. This role requires a mix of commercial acumen, strategic planning, data-led decision making and hands-on execution. You'll lead a small team while working closely with marketing, CRM, operations, and creative teams to deliver growth across all digital touchpoints. Requirements, Skills and Experience: 4+ years' experience in ecommerce trading, ideally in fashion or activewear. Experience managing and developing a team of ambitious executives. Strong understanding of ecommerce KPIs and digital trading levers. Analytical mindset with the ability to translate data into actions. Comfortable working in a fast-paced, growing brand environment. Strong communication skills, able to collaborate across marketing, ops, and creative teams. Strong commercial mindset with a track record of delivering results. Salary/Package: Competitive salary. Sliding scale annual bonus scheme. Flexible working hours. Enhanced employer pension contributions. Private healthcare. 26 days holidays plus bank holidays. 40% staff discount. Death in service scheme: 4x annual salary payout. Free on-site gym. Free on-site EV chargers. BH34504
Operations Manager (Wholesale & Order Ops) Beauty W. London 60k We are looking for a highly organised Customer Operations Manager to oversee the day-to-day operational execution of wholesale and B2B orders. This is a hands-on, operational role focused on order flow, fulfilment, systems, reporting and team leadership, not a strategic supply chain management role. You will sit within the wider Operations function and act as the key link between Sales, Warehousing, Finance and Ecommerce to ensure orders move smoothly from placement through to delivery and invoicing. Fashion or beauty industry experience is ideal! What This Role Is: This role is about: Running and improving operational processes Managing order flow and fulfilment execution Leading a small customer operations team Solving day-to-day operational challenges This role is not responsible for: Supply chain strategy Supplier sourcing or production planning Demand planning or inventory buying Key Responsibilities Team Leadership & Execution Manage and develop the Customer Operations team, allocating workloads and accounts Hold regular 1:1s, support training and development plans Act as the escalation point for urgent issues and operational projects Order & Wholesale Operations (Core Focus) Own the end-to-end operational flow of B2B and wholesale orders Ensure accurate order processing, fulfilment, export paperwork and compliance documentation Manage customer follow-up queries and maintain excellent service levels Support seasonal launches and key trading periods from an operational standpoint Warehouse & Fulfilment Coordination Build strong working relationships with warehouses and logistics partners Communicate special requirements such as kitting, rework and bespoke fulfilment Identify and implement improvements to reduce errors and increase efficiency Support operational projects such as EDI integrations and system improvements Cross-Functional Collaboration Work closely with Credit Control on account reconciliation and invoice queries Support Ecommerce with stock and order queries, reducing short shipments and errors Collaborate with Sales teams across territories to ensure smooth customer delivery Contribute operational insight into the S&OP process and post-launch reviews Reporting & Process Improvement Create and maintain reporting on open orders, invoices and operational performance Provide weekly updates on projects and key issues Drive improvements in ERP workflows (e.g. SAP, Business Central or similar) Identify opportunities to improve efficiency and reduce manual processes Key Performance Indicators Smooth and accurate order flow from placement to delivery High service levels and strong stakeholder communication Reduction in operational errors and fulfilment issues Continuous process improvements and efficiency gains Strong team engagement and development Skills & Experience Essential Experience in Customer Operations, Wholesale Operations or Order Management Previous team management experience Background in fashion or beauty industry Experience using ERP systems (SAP, Business Central or similar) Strong Excel and reporting skills Highly organised with excellent attention to detail Confident working in a fast-paced, hands-on environment Desirable Experience in a high-growth or scale-up brand Exposure to luxury or premium brands Degree or equivalent qualification BH34973
Feb 11, 2026
Full time
Operations Manager (Wholesale & Order Ops) Beauty W. London 60k We are looking for a highly organised Customer Operations Manager to oversee the day-to-day operational execution of wholesale and B2B orders. This is a hands-on, operational role focused on order flow, fulfilment, systems, reporting and team leadership, not a strategic supply chain management role. You will sit within the wider Operations function and act as the key link between Sales, Warehousing, Finance and Ecommerce to ensure orders move smoothly from placement through to delivery and invoicing. Fashion or beauty industry experience is ideal! What This Role Is: This role is about: Running and improving operational processes Managing order flow and fulfilment execution Leading a small customer operations team Solving day-to-day operational challenges This role is not responsible for: Supply chain strategy Supplier sourcing or production planning Demand planning or inventory buying Key Responsibilities Team Leadership & Execution Manage and develop the Customer Operations team, allocating workloads and accounts Hold regular 1:1s, support training and development plans Act as the escalation point for urgent issues and operational projects Order & Wholesale Operations (Core Focus) Own the end-to-end operational flow of B2B and wholesale orders Ensure accurate order processing, fulfilment, export paperwork and compliance documentation Manage customer follow-up queries and maintain excellent service levels Support seasonal launches and key trading periods from an operational standpoint Warehouse & Fulfilment Coordination Build strong working relationships with warehouses and logistics partners Communicate special requirements such as kitting, rework and bespoke fulfilment Identify and implement improvements to reduce errors and increase efficiency Support operational projects such as EDI integrations and system improvements Cross-Functional Collaboration Work closely with Credit Control on account reconciliation and invoice queries Support Ecommerce with stock and order queries, reducing short shipments and errors Collaborate with Sales teams across territories to ensure smooth customer delivery Contribute operational insight into the S&OP process and post-launch reviews Reporting & Process Improvement Create and maintain reporting on open orders, invoices and operational performance Provide weekly updates on projects and key issues Drive improvements in ERP workflows (e.g. SAP, Business Central or similar) Identify opportunities to improve efficiency and reduce manual processes Key Performance Indicators Smooth and accurate order flow from placement to delivery High service levels and strong stakeholder communication Reduction in operational errors and fulfilment issues Continuous process improvements and efficiency gains Strong team engagement and development Skills & Experience Essential Experience in Customer Operations, Wholesale Operations or Order Management Previous team management experience Background in fashion or beauty industry Experience using ERP systems (SAP, Business Central or similar) Strong Excel and reporting skills Highly organised with excellent attention to detail Confident working in a fast-paced, hands-on environment Desirable Experience in a high-growth or scale-up brand Exposure to luxury or premium brands Degree or equivalent qualification BH34973
