314 jobs found

CONTRACTS AND COMPLIANCE OFFICER SALARY £30,000 - £35,000 pa plus bonus (typically around 20% of salary) and excellent benefits LOCATION Hybrid role - 3 days a week in the South West London office plus 2 days working from home REPORTING TO Legal Director COMPANY AND BACKGROUND Our client is a very well-established and global leader with a strong reputation within its sector. They are now seeking to recruit a Contracts and Compliance Officer to join their team and support a number of important legal and compliance functions within the business. JOB RESPONSIBILITIES This is an excellent opportunity for a highly organised and detail-focused individual to take responsibility for the administration of commercial contracts and to support key compliance activities across the company. The role will involve working closely with the Legal Director and other internal departments to ensure that contracts and compliance processes are managed efficiently and in line with regulatory requirements. Typical responsibilities will include: Contract Administration Administration of customer contracts from initial drafting through to final signature Support the contract negotiation process and refer complex legal matters when appropriate Maintain and develop the company contracts database Export Control and Trade Compliance Reviewing restricted party screening matches and escalating potential concerns as necessary Coordinating customer export compliance declaration processes Preparing compliance documentation including ECCN classifications, country of origin statements and dual-use declarations Anti-Bribery Governance Acting as Chair of the internal Bribery Committee and organising and hosting meetings Monitoring developments and regulatory changes in anti-bribery compliance Maintaining the gifts and hospitality register and ensuring appropriate approvals are obtained General Compliance Responding to compliance related enquiries across the business Preparing statements of compliance when required Providing training on contractual and compliance matters, including the use of the contracts database Anti-Counterfeit Responsibilities Liaising with external providers of anti-counterfeit services Preparing and managing documentation relating to anti-counterfeit matters Data Protection Responsibilities Providing administrative support for the company's data protection compliance Maintaining records, logs and documentation relating to data protection processes CANDIDATE EXPERIENCE / SKILLS Previous experience in a contracts administration, legal support or compliance related role is essential Strong organisational skills with excellent attention to detail Confident communication skills and the ability to work with internal stakeholders Ability to manage multiple tasks and work to deadline Please apply now by sending your CV or contact Lisa Grimes for a confidential chat

Working on behalf of a Local Authority, Aatom Recruitment has a new opportunity for a Interim Senior Project Manager on a 2 months contract with a possibility of further extension. A Senior Project Manager is required to: Lead and project manage a portfolio of major capital investments works to council's housing stock, ensuring successful delivery and that contract conditions are complied with, that budgets and timetables are adhered, that high-quality standards and value for money are provided and that statutory, regulatory and Council requirements are delivered at all times. Lead a team of project managers and consultants responsible for the delivery of a range of projects within the housing capital investment programme of up to £20m p.a. Provide effective leadership, support and motivation and ensure the team are recruited, trained, managed, appraised and developed in accordance with internal and statutory procedures in an effective and sensitive manner. Accountable for the successful delivery of all projects within your portfolio, monitoring project performance through Key Performance Indicators (KPIs), project spend and other management and project information and prepare regular, ad-hoc and end of year reports for project and Asset Management teams, boards, senior managers and others and attend board and committee meetings as required. Ensure high standards of project administration are maintained at all times, that comprehensive, accurate, up to date project documents are maintained to the required standards on all projects managed by the team including but not limited to project documentation, project budgets and project cash flow forecasts. Lead on the development and delivery of all project related resident engagement and communication plans, achieve high levels of resident satisfaction and attend resident meetings and liaise with individual residents ensuring that residents are kept fully informed at all times. Proactively collaborate closely with colleagues across Housing and the Council, members, internal and external stakeholders to ensure a holistic approach to the delivery of works and services to residents and that the interests of the council and of residents are protected. Ensure compliance with all regulatory and statutory requirements, contractual requirements, quality standards and Council governance policies, processes and procedures at all times and that there are robust monitoring and change control mechanisms are in place. Manage and take responsibility for the resolution of members enquiries, complaints, ombudsman enquiries, freedom of information, data protection issues and leaseholder and tenant requests. Ensure compliance with all leaseholder legislation, produce detailed Section 20 notices for the works that will be undertaken, ensure leaseholder consultation is effectively managed. Lead on the contract management and procurement of works and services contracts to support the delivery of the Housing capital investment programme, implement a robust contract management framework and resolve any contractual and legal disputes and ensure value for money at all times. If this sounds good to you so far, please apply for immediate contact or call us directly.

Straight-Line Civils are looking for an Engineering Operations Manager to join a client's team in Winfrith. You will be responsible for the safety and protection of the workforce and the public. The ideal candidate with bring robust energy industry experience, particularly within operational management, and demonstrate a strong ability for engineering process management and leadership of a team. Key Responsibilities: Examination, testing and operation of the plant and the treatment, processing, keeping, storing, accumulating or carriage of any material or waste Responsible to the Site Manager for efficiently scheduling the processing of wastes by the operations team to the required standard for disposal Support the Maintenance Manager to deliver effective upkeep and modification of the plant through engineering control and technical support Design Authority for modifications to existing plant and engineering works Recruit, onboard, mentor, and coach new and existing staff members Required Qualifications/Qualifications/Skills: BEng in Engineering subject or HND Engineering Working knowledge of ISO 9001, 14001, 45001 Knowledge of CDM Regulations A working knowledge of the ONR License conditions golden thread is essential 5 years of experience working within the nuclear industry and delivering engineering duties Proficiency in the Microsoft Office Suite Strong organisational skills Good working knowledge of plant and material handling equipment A willingness to work towards (if you do not already have) CITB H&S pass, Project Management and IOSH Managing Safely is highly desired. There is potential for hybrid work following a probationary and training period based on the workload for operational and project delivery schedules. If this sounds of interest, please apply now! Alternatively, if you have any questions, call us on (phone number removed) . Due to the large number of applications we receive, by applying, you consent to us keeping your information on file for any future positions.

As an Principal Electrical Duty Holder, you willlead and manage electrical safety, statutory compliance, and operational technology across the organisation's clean water and wastewater infrastructure. You will beresponsible for ensuring the safe operation of electrical systems, including High Voltage (HV) assets, and will act as the senior authority under the Electricity at Work Regulations 1989. What you'll do Lead investigations into electrical incidents and implement corrective actions. Oversee the operation, maintenance, and safety of HV systems, including switchgear, transformers, and protection schemes. Provide technical leadership on HV faultdiagnostics, protection coordination, and system resilience. Act as an experienced HV Senior Authorised Person (SAP), ensuring safesystems of work and isolation procedures. Manage the governance and lifecycle of OT systems, including SCADA, PLCs, telemetry, and control networks. Ensure OT systems are integrated safely with electrical infrastructure and meet cybersecurity and reliability standards. Support the design and commissioning of OT components in capital projects. Coordinate statutory electrical inspections and testing across all sites. Ensuretimelycompletion of remedial actions andmaintainaccuratecompliance records. Liaise with external auditors and regulatory bodies asrequired. Provide expert input into electrical and OT aspects of capital projects, upgrades, and new installations. Review technical designs, specifications, and commissioning plans for compliance and safety. Collaborate with engineering, operations, and asset management teams to ensure project success. Act as the appointed Duty Holder under the Electricity at Work Regulations 1989. Ensure compliance with BS 7671 (IET Wiring Regulations) and relevant water industry standards. Develop and implement electrical safety policies, procedures, and risk assessments. Appoint and oversee Authorised Persons (APs) and Competent Persons (CPs). What you'll need For this role, we require someone who has a safety-first mindset with high integrity and accountability. Strong leadership and mentoring skills, as well as excellent communication and stakeholder engagement abilities, are also required. You should be able to be analytical and decisive under pressure, while being collaborative and adaptable across multidisciplinary teams. You will also need: a degree in Electrical Engineering or a closely related discipline to hold Chartered Engineer (CEng) status with the Institution of Engineering and Technology (IET) extensive experience managing electrical systems in utilities, infrastructure, or industrial environments proven experience as a High Voltage Senior Authorised Person (HV SAP) strong working knowledge of HV protection systems and safety protocols familiarity with Operational Technology systems and statutory inspection regimes. Desirable qualifications include: City & Guilds 2382 (18th Edition Wiring Regulations) City & Guilds 2391 (Inspection & Testing) IOSH or NEBOSH Certificate in Health & Safety HV SAP certification and training. What you'll receive A combined pension contribution of up to 20%. Career progression and professional development opportunities. 25 days' holiday rising to 28 with length of service. The opportunity to sell up to five days of holiday every year. The opportunity to buy up to ten days of holiday each year (subject to conditions). A healthcare package that allows you to claim back healthcare costs. Life assurance of up to eight times your salary. The opportunity to lease a new electric car through salary sacrifice (subject to conditions). Cashback and discounts from more than 3,000 retailers. One paid volunteering day each year. Enhanced family leave and pay arrangements. Access toan interactive health and wellbeing platform. Support from trainedmental health first aiders. A £1,000 referral fee if you recommend someone who is successfully recruited by us. Who we are YTL UK is part of the international YTL Group based in Kuala Lumpur. The UK companies include: Wessex Water - one of the top-performing water and sewerage companies in England and Wales, serving 2.9 million people across the South West YTL Developments - a major UK developer currently redeveloping a 350-acre former airfield into an award-winning, exciting mix of houses, apartments, schools, commercial space, restaurants and hotels, to make a truly sustainable new community YTL Construction UK - a top 20 UK contractor providing fully integrated services to infrastructure, residential, commercial, industry, energy and environmental sectors YTL Arena - the development and operation of an entertainment complex that includes a 20,000 capacity arena, conferencing and exhibition space plus a number of other retail,environmental and specialist businesses. Our people tell us that YTL UK is a great place to work, which is why so many of them stay with us! You will have a unique opportunity to develop and progress your career within such a diverse group. We are passionate about diversity and inclusion - with that in mind, all applicants are welcome. We are delighted to have signed the Armed Forces Covenant and are a Disability Confident Employer. If you require reasonable adjustments to be made during the recruitment process, please inform a member of our Recruitment team.

We have been transforming lives for decades. What began as Northampton Technical College, more than 100 years ago, has evolved into one of the country's youngest universities, where we have now been degree-awarding for over 20 years. As the only seat of Higher Education in our county, our place as the University for Northamptonshire is critical, where we contribute more than £300m annually to the local economy, supporting thousands of jobs and helping to drive sustainable growth. Our beautiful waterside campus, which opened in 2018, is home to more than 14,000 students and 2,600 colleagues. Our Strategic Plan sets a transformative agenda that will shape the next chapter of our development with people at the heart. Created through extensive consultation with our staff and students, the plan outlines four strategic priorities that guide all that we do: our staff, student experience, teaching and learning, and research - all underpinned by a purpose to deliver Social Impact. These priorities reflect our role as a modern, values-driven university committed to delivering benefit locally, nationally, and globally. Proud of our roots and history, we are now looking forward with confidence and purpose, and the role of Director of Marketing, External Affairs and Student Recruitment is critical to our success. As a key member of the University's Leadership Team and reporting to the Deputy Vice Chancellor and Chief Operating Officer, this pivotal role shapes how we present ourselves to the world, how we communicate and engage with our stakeholder communities, how we pique the interest of prospective students at home and abroad: maintaining and growing our student pipeline, and how we maximise the potential of our transnational education partnerships; all of which is essential to the University delivering on its strategic ambitions. This role is responsible for optimising the University's brand, marketing, strategic communications, external relations activities, plus driving forward our critical income streams of home and international student recruitment, and our international partnerships, leveraging the strengths and assets of the University to grow our profile regionally, nationally and internationally, and effectively engaging with our communities and stakeholders. We are looking for a strategic, imaginative and emotionally intelligent leader with a strong track record in delivering impactful marketing and communications activities and sustained business growth, in complex organisations and highly competitive sectors. You will bring board-level and international experience of brand development, communications, engagement and public affairs, multi-channel campaign delivery, along with a deep understanding of the student psyche and journey. Equally important is being a great colleague to your leadership team peers, and demonstrating a commitment to the mission, values and spirit of the University of Northampton, and everything we stand for. Joining us at this time, offers the chance to be part of a forward-thinking and student-centred institution, where you will help shape the external face of a university that is redefining what it means to be a critical and influential part of Northamptonshire's civic fabric. We really look forward to hearing from you! To learn more about this opportunity, please visit our microsite . To find out more about this role, including details of how to apply, please visit quoting reference 7990/1. For informal enquiries, please contact Thomas Cameron on . The closing date for applications is 09:00 GMT on Monday 6 th April 2026. Protecting your personal data is of the utmost importance to Perrett Laver and we take this responsibility very seriously. Any information obtained by our trading divisions is held and processed in accordance with the relevant data protection legislation. The data you provide us with is securely stored on our computerised database and transferred to our clients for the purposes of presenting you as a candidate and/or considering your suitability for a role you have registered interest in. As defined under the General Data Protection Regulation (GDPR) Perrett Laver is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website

We are exclusively supporting a client within the property services sector to recruit for a Head of Operations for one of their key divisions. The position will form an integral link between the business and its clients, ensuring a seamless service is provided. You will have control over a range of internal personnel and the divisional P&L. The business has seen excellent growth recently and this is set to continue as they have brought in new key personnel across the management team within the last 18 months. This recruit is the next senior hire within the company to help support that growth long term. Key responsibilities Operational Leadership & Service Delivery: • Provide senior leadership across all divisional operations • Ensure all works are delivered to agreed SLAs, KPIs, contractual commitments, and quality standards. • Own end-to-end contract mobilisation, from point of sale through to operational go-live. • Implement and maintain consistent quality assurance processes. • Conduct regular operational reviews to identify service risks, trends, and improvement opportunities. Partner Procurement & Management: • Procure, appoint, and manage all third-party partners. • Negotiate commercial terms, rate cards, SLAs, and contractual frameworks. • Maintain and manage an approved partner network with defined performance standards. • Monitor partner quality, compliance, utilisation, and cost effectiveness. Commercial & Financial Accountability: • Hold full ownership of the Divisions P&L, ensuring cost control, margin protection, and profitability. • Manage operational costings, procurement spend, subcontractor costs, fleet costs, and stock investment. • Produce accurate forecasts, budgets, and performance reports for senior leadership. • Protect cashflow by ensuring timely project completions, billing triggers, equipment recovery, and asset control. Sales Enablement & Stock Prioritisation: • Work closely with the National Sales Manager to align operational capability with sales strategy and pipeline. • Ensure in-house stock is actively prioritised and pushed to market. • Ensure sales teams are fully briefed on available equipment, priority products, margin drivers, and delivery constraints. • Provide technical and operational input to bids, tenders, pricing models, and client proposals. • Support key client meetings and presentations where operational expertise is required. Warehouse, Stock & Asset Management: • Take full accountability for warehouse operations, logistics, and asset management. • Maintain accurate asset registers and stock control systems across all security equipment. • Conduct regular stocktakes, audits, and reconciliation exercises. • Manage equipment lifecycle planning, including servicing, testing, repairs, refurbishment, and replacement. • Ensure fleet vehicles are compliant, serviced, and fit for purpose. • Minimise equipment loss, downtime, and inefficiency to protect revenue and margin. Compliance, ISO & Governance: • Own and manage all relevant ISO accreditations. • Lead internal audits and manage external accreditation and surveillance audits. • Ensure full compliance with UK legislation and industry standards. • Maintain ownership of registrations with relevant bodies. • Maintain a divisional risk register, identifying operational, financial, compliance, and reputational risks. Health & Safety Leadership: • Act as the senior operational lead for Health & Safety across the division. • Investigate incidents, near misses, and non-conformances, implementing corrective actions. • Promote a strong safety-first culture across employees and partners. Process Improvement, Systems & Innovation: • Continuously review and improve operational processes to drive efficiency, scalability, and quality. • Ensure accurate and timely use of CRM and operational systems (including Salesforce). • Identify and introduce new technologies and innovations to maintain market competitiveness. Customer, Brand & Stakeholder Management: • Act as a senior, professional, client-facing representative. • Conduct regular service delivery reviews with customers, ensuring expectations are met or exceeded. • Manage escalations and resolve service delivery issues professionally and effectively. • Ensure operational delivery aligns with brand values and group standards. Leadership & People Development: • Lead, manage, and develop a range of internal staff • Conduct regular one-to-one meetings, performance reviews, and development planning. • Identify training needs and ensure consistent delivery of product, process, and compliance training. • Build a high-performance, accountable, and customer-focused culture. If you are interested in this position please apply immediately to be considered and we are only able to respond to successful applicants due to high levels of responses across our advertised positions.

My client are recruiting for a Building Surveyor to join their expanding South West Building Consultancy team in Bristol. The team delivers a wide range of commercial consultancy services to a diverse client base, primarily consisting of private sector investors. With extensive commercial expertise and a deep understanding of the property life cycle for investors, occupiers, lenders, and developers, our building consultancy team offers advice across all aspects of building surveying services. The successful candidate will be fully engaged in all aspects of Building Surveying, from inception and negotiating scope of services with clients, to carrying out the required professional services and delivering the project. You will have the opportunity to work across a diverse, market-leading client base within a team of industry-leading professionals who will assist in the significant development of your career. You will be newly-chartered (MRICS) with some experience across both professional and project-based work. Core responsibilities will include: Due Diligence Construction Monitoring Contract Administration Planned Preventative Maintenance Dilapidations and Exit Strategy Party Walls (previous experience not essential) Even if you are happy in your current role for now, we always welcome calls from Building Surveying professionals who are keen to make their introductions for future months or years. Carrington West's Property & Building Control division is the fastest growing in the country, our specialist team has a combined over 30+ years' experience in this market. Please call Jack James at Carrington West on (phone number removed) for more information. By applying for this position, you are agreeing for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will be shared with third party clients specifically relevant to any roles you have applied for.

Global Legal Contracts Manager These are exciting times for the Donkey Sanctuary, and we have an outstanding opportunity for a commercially minded and detail-oriented individual with strong influencing and organisational skills to join the Governance and Compliance Team This is a 12-month fixed term role starting as soon as possible. Position: Global Legal Contracts Manager Location: Devon/Hybrid Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday Salary: £68,273 Contract: 12-month fixed term Closing Date: Tuesday 31st March About the Role As Global Legal Contracts Manager, you will lead the strategic control and optimisation of global legal services across sanctuary, driving improved financial discipline, governance, compliance and quality assurance. Within this multifunctional and rewarding role, you will partner closely with Finance, Governance and senior stakeholders across the charity to ensure legal services are aligned with organisational risk, value, and strategic objectives. Your main duties include: Working with key stakeholders to drive continuous improvement in the quality, consistency, and commerciality of legal services delivered across the organisation Working with internal partners to support the review and redesign of the charity's legal function. Acting as the central point of control for organisational legal spend In partnership with key stakeholders track and analyse global legal casework in relation to legal risk and compliance. Working with Director Global Assurance and functional leads to support, develop and implement governance frameworks to improve oversight, approval processes and reporting of legal costs. Managing relationships with external legal providers Leading, developing and performance managing the team, setting clear objectives aligned to the Charity's strategic aims, ensuring accountability, capability building, and a clear understanding of the team's contribution to organisational success. About You You will be a qualified solicitor or legal executive in England & Wales, with substantial post qualification experience in commercial/contract law, either in-house or with a reputable law firm. You will have: Experience in an in-house legal, contracts, or legal operations role within a global operation. A strong understanding of legal spend management, governance, and financial controls within a multi-jurisdictional international organisation. Experience of working with external legal panels and managing professional service providers. Proven ability to analyse cost data and develop practical, value-driven solutions. Strong stakeholder management skills with experience influencing senior leaders and cross-functional teams. Extensive experience of supporting and advising at Board and Executive level on corporate and legal affairs, both in the UK and internationally. Benefits include: Competitive pension. Life assurance (4 x annual salary). BUPA private health cover. Sickness Income Protection (50% of salary) 31 days holiday (including Bank holidays), rising to 34 with each full year of service. Wellbeing team. Recorded Pilates and Yoga classes. Long service awards. Healthshield plan. Free parking. Subsidised restaurant and shop. About the Organisation Join one of the UK's largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued. The Donkey Sanctuary is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post. You may also have experience in areas such as Legal, Legal Contracts, Global Legal Contract, Global Legal, Solicitor, Lawyer, Legal Executive, Commercial Lawyer, In-House Lawyer, In House Lawyer, Legal Manager, Legal Contracts Manager, Global Legal Contracts Manager, Global Legal Manager, Lead Solicitor, Lead Lawyer, In House Legal Counsel. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.

Principal Electrical Design Engineer - Protection & Control Scotland Region Permanent - Full Time, hybrid Salary Competitive + Car Allowance + Flexible Benefits Summary: This role involves designing and overseeing the implementation of protection schemes, control systems, and related equipment to ensure the safe and reliable operation of power networks, substations, and Transmissions and Distribution electrical infrastructure. Position requires technical expertise and vast experience working in Transmission and Distribution sector for protection & control and Substation Automation system/SCADA design (from 11kV up to 400kV). Candidate should lead the design and specification of protection and control systems for electrical substations, powerplants, and transmission/distribution networks. Roles & Responsibilities: Candidate is responsible to develop protection settings, relay PSL files, coordination studies, including fault detection and isolation strategies. Candidates should have complete knowledge of all TSO/DNO standards & specifications with respect to P&C Design & Calculations, as well as overall Substation Design Works. He/She should ensure compliance with relevant national and international standards (e.g., IEC, BS, IEEE) in protection system design. Candidate should have good knowledge of substation primary design and substation equipment/switchgear specifications. He/She should ensure that the design meets safety standards and regulatory requirements, incorporating protection against electrical hazards, arc flash, and other safety concerns. Design, implement and maintain SCADA/communication systems for a variety of clients in sectors including utilities, oil and gas, manufacturing, industrial automation and various other communication networks. Configure and optimize network infrastructure & communication protocols such as IEC 61850; Distributed Network Protocol (DNP 3); Parallel Redundancy Protocol (PRP); Precision Time Protocol (PTP); Network Time Protocol (NTP); Simplified Network Time Protocol (NTP), Modbus, OPC, Profibus, etc for seamless integration with field devices, including RTUs, PLCs, IEDs, etc, also ensure stable connectivity between SCADA centres & remote sites, and configure secure VPNs & remote access protocols to allow for safe, off-site monitoring and control. Understand client requirements & produce network architecture philosophy diagram, IED telecommunication diagram, SCADA & Telecommunications Panel design, Network IP allocation, I/O Schedules, Cable & Core schedules, etc. Assist with the setup and commissioning of SCADA systems at client sites, troubleshoot field devices and network communication issues, perform preventive and corrective maintenance on SCADA infrastructure and associated hardware. Efficiently design/develop the SCADA/communication systems (e.g., Ignition, Siemens WinCC, GE iFIX, etc) to ensure real-time data acquisition and control for critical infrastructure. Provide remote support for troubleshooting SCADA system and network issues, ensuring minimal downtime and swift resolution of critical incidents. Conduct system upgrades, testing, and validation for new features, components, and patches. Implement cybersecurity measures to safeguard SCADA systems against emerging threats. Collaborate with cross-functional teams to ensure smooth integration and deployment of SCADA systems. Candidate should have experience in tendering, pricing jobs, proposal creation. Candidate should be actively participating in work winning process. Candidate should be capable of technically assessing engineering problems and critically evaluating a range of technical solutions. Unwavering confidence in technically assessing engineering problems and critically evaluating a range of technical solutions will be instrumental in pursuit of engineering excellence. Exemplary communication skills to demonstrate diligence, prioritize tasks effectively, and ensure a thorough understanding of relevant legislation, including CDM and ESQCR. This knowledge will be pivotal in managing Transmission and Distribution network. Collaborate closely with other designers, construction professionals, and engineering teams. Liaise effectively with the Power Systems, Primary and Civil design departments to ensure that all objectives are met and that the best possible design is submitted. Review and provide constructive feedback on the reports and drawings done by Junior & Senior Engineers. Provide technical leadership and mentoring to junior engineers in the design, analysis, and commissioning of protection systems. What we're looking for : Experience: Extensive experience in electrical protection and control system design, Substation Automation and SCADA system typically 12-15 years, with a proven track record of delivering complex projects within the power sector. Technical and Professional knowledge and experience associated with the role. Candidate should have vast experience in crafting Single Line Diagrams, AC & DC Schematic Drawings, Panel General Arrangements, Panel Wiring Diagrams, Switchgear Termination/interconnection drawings, Block Cable Diagrams/Schedules, and performing cable specification/sizing calculations, battery sizing calculations, CT/VT sizing, multicore sizing, Relays CORTEC/specifications. Candidate should have experience in testing & commissioning of P&C, SCADA/Communication/SAS panels. Should be able to Identify potential risks and failures within protection and SCADA systems and propose mitigation strategies. Candidate should have good knowledge & experience working with AutoCAD. Qualifications: Education: Bachelor's degree in electrical engineering (typically 2:1 or above) in Electrical Engineering, Power Systems, or a related field. A master's degree may be preferred for senior roles.Chartered Status (Preferred): Chartered Engineer (CEng) status with a professional body such as the Institution of Engineering and Technology (IET) or the Institution of Electrical Engineers (IEE) is highly desirable.Certifications (Optional): Professional certifications such as NEBOSH for health and safety, or specific training in protection and control system design, may be beneficial.Candidate should have experience working in Substation Automation Syste

Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.

Job Description This is an exciting producing and programming role at the centre of Hull Truck Theatre's artistic activity. You will lead the planning and delivery of a diverse programme of visiting and in-house productions in Stage One, while supporting programming in the Godber Studio. The role involves curating dynamic seasons that successfully balance commercial work, hires and the theatre's own artistic offer. It's an excellent opportunity to develop your career within a collaborative and ambitious environment, building strong relationships with theatres and artists nationwide. Previous post holders have progressed to Executive Director roles within several of Arts Council England's National Portfolio Organisations and to senior producing positions in the commercial sector. Principal Duties Artistic Programme: Work closely with the Artistic and Associate Director to curate and coordinate a diverse programme of visiting work (theatre, music, comedy and live performance) that is artistically exciting and capable of achieving an annual net target of approximately £100k. Research and develop programming proposals, assessing artistic quality, audience appeal, scheduling and commercial viability in collaboration with the Art Team and Head of Marketing and Communications. Build strong working relationships with visiting artists and companies, ensuring clear communication and the smooth delivery of all productions. Oversee the accurate flow of show information and coordinate delivery across Technical, Marketing and Front of House teams. Support Hull Truck Theatre's artist development activity, including the Grow programme, working closely with the Artistic and Associate Director. Collaborate with the Head of Production to ensure all future projects meet Green Book baseline standards in line with the theatre's Environmental Responsibility Plan. Coordinate and administrate in-house productions, co-productions and commissions, reporting to the Executive Director. Develop and maintain meaningful relationships across Hull and East Yorkshire's creative community, as well as with regional and national producing theatres and companies, to foster future collaborations and opportunities. Administration and Finance: Responsible for effective administrative and financial management systems that relate to the Visiting and In-house Artistic Programme. Negotiate terms for visiting productions and work with Production administrator to prepare contracts for signing when required. Support the Artistic /Executive Director in the annual setting of financial targets for produced and visiting work and manage budgets to achieve these. Co-ordinate artistic programme contracts. Support the Head of Production with the management of all co-production and production budgets. Availability checks/agent negotiations for freelance creative teams, liaise with freelance casting directors in the organisation/planning of audition spaces and schedules Attend and contribute to Programme Advisory group, artistic and production meetings and other meetings as necessary Other Duties: The Health and Safety at Work Act, and other associated legislation, places responsibility for health and safety on all employees. Therefore, it is the post holder's responsibility to take reasonable care for the health, safety and welfare of themselves and other employees in accordance with legislation and the Company's Health and Safety Policy. Complete any other delegated task that may assist the company in achieving its business objectives. Such tasks will not be of an unreasonable nature and shall be commensurate with the level of the post. To promote and comply with current legislation and Hull Trucks policies on Equality, Diversity and Health & Safety both in the delivery of services and the treatment of others. To promote, develop and comply with our policies and practices to lessen the environmental impact of Hull Truck Theatre. The above duties may involve having access to information of a confidential nature, which may be covered by the Data Protection Act. Confidentiality must be maintained at all times. The above accountabilities are not exhaustive and may vary without changing the character of the job or level of responsibility. Personal Specification Essential: Demonstrable experience of curating and delivering a diverse, high-quality performing arts programme, achieving agreed financial targets. Strong commercial awareness, with experience assessing artistic proposals for financial viability and audience appeal. Proven experience of negotiating terms within the creative sector. Experience of managing or contributing to production and programme budgets. Demonstrable commitment to advancing Equality, Diversity and Inclusion through programming and artist development. Excellent relationship-building skills, with the ability to maintain productive partnerships with artists, companies and sector peers. Experience of coordinating productions across multiple departments (e.g. technical, marketing, front of house), ensuring clear communication and smooth delivery. Strong organisational and administrative skills, with experience managing contracts, schedules and documentation. Excellent written and verbal communication skills Ability to manage competing priorities and navigate complex or challenging situations calmly and professionally. Knowledge of the UK theatre sector, including an understanding of regional theatre and its audiences and an active network of industry contacts. Commitment to environmentally responsible production practices. Willingness to work flexibly, including evenings and weekends as required. Desirable: Proven experience of producing or programming in middle scale theatre. Experience of budget management and financial control for theatre productions of at least £50,000.

Executive Assistant Location: Perth, Scotland Employment Type: Full-time Permanent Reporting to: CEO The Opportunity Some roles "support" a CEO. This one brings structure, discipline and accountability to the entire leadership team. Our client is a growing Passive and Structural Fire Protection business operating in one of the most regulated sectors in construction. Compliance is not a box-ticking exercise here. It is the difference between average and exceptional. They are looking for a confident, commercially aware Executive Assistant who is comfortable operating at senior level and who is not afraid to challenge when standards slip. If you enjoy being the person who brings order to complexity, this will suit you. Why Join Them? Our client is an independent, specialist business with a strong reputation for technical excellence and integrity within the fire safety sector. Their work goes far beyond box-ticking they operate at the cutting edge of fire protection, providing consultancy and inspection services that help ensure safety, compliance and long-term accountability. The business is led by highly experienced industry specialists with decades of practical knowledge, and a clear vision for growth. While well-established, they remain ambitious which means there is real scope for you to: Make a visible, meaningful impact Work closely with experienced industry leaders Shape how the business operates as it grows Develop your career in a professional, supportive environment Attractive Salary & Benefits Package £33 - £35K per annum Private health care Dental care and loss of earnings insurance 30 days annual leave Flexible working Company-sponsored outings and social events The Role You will work directly with the CEO and Senior Leadership Team, ensuring time, priorities and information are managed with precision. This is not a purely administrative position. It requires judgement, discretion, authority and the confidence to push back when needed. Key Responsibilities Provide high-level executive and strategic support to the CEO and SLT Manage scheduling across multiple projects and stakeholders Drive and structure leadership meetings, tracking objectives and ensuring follow-through Act as a confident liaison between leadership, clients and contractors Maintain rigorous document control and reporting standards Coordinating business travel arrangements Bring clarity, structure and accountability across operations You will be expected to hold senior stakeholders to account. Politely, professionally, firmly Oversee one other employee, providing guidance and ensuring tasks are completed efficiently About You Essential: Experience in ISO/Achilies/Constructionline Proven experience as an Executive Assistant supporting senior leadership Strong document control and reporting capability Excellent written and verbal communication Proficient Microsoft Office skills, particularly Outlook, Excel and PowerPoint Exceptional organisational and prioritisation ability Highly Desirable: Experience in construction, engineering, compliance or regulated sectors Experience within a growing or operationally complex business Who This Role Suits You are likely to be someone who: Notices the detail others miss Prefers structure to chaos Is comfortable saying "no" when needed Sets high standards for yourself and others Thrives in compliance-heavy environments Communicates directly and professionally Takes ownership rather than waiting for instruction You are calm under pressure. You do not get flustered. You bring order. Their Values Everything they do is guided by their core values: Integrity They do what they say Reliability They deliver consistently Care Safety and quality matter Proactivity They anticipate and act Collaboration They work as one team This is a genuine opportunity to operate at senior level within a growing, quality-driven business where standards matter. If you are confident, structured and ready to take control of complexity rather than be controlled by it, our client would like to hear from you. As part of the application process, candidates will be asked to complete a short questionnaire. This helps ensure the role and company culture are the right fit for you and that you're the right fit for them.

Finance Manager Location : Pathway Project Offices, The Hope Centre, Lichfield WS13 7LB Reports to: Chief Executive Officer (CEO) Hours: 37.5 Salary: £32K to £35K Contract: Permanent This post is open to women only under the Equality Act 2010 pursuant to Schedule 9, Part 1. We value diversity and are committed to ensuring that our organisation is an inclusive place to work. We encourage applications from women from all backgrounds and communities and actively welcome applicants from Black, Asian, or other ethnic minority backgrounds and women with a disability About Pathway Project We are a domestic and sexual abuse service that supports clients in Lichfield, Tamworth, Cannock, Burntwood and the surrounding villages of South Staffordshire. We offer a range of support services to victims of domestic abuse including two refuges in confidential locations. We have been operating for over 30 years helping adults and children overcome domestic abuse, and to build a future where they live in safety and are free from fear. Since our founder, Kathy Coe MBE, created Pathway Project, we have helped over 25,000 people, with 5,814 hours of support provided in the last year. We offer a wide range of services, including adult and children outreach and community support, mental health, wellbeing and financial advice. We support the relatives of those who have experienced domestic and sexual violence and offer specialist counselling, advocacy and support to all who need us. Pathway Project believes in working as a cohesive team and are service user led. Our helpline is access to all and is open 24 hours a day, 365 days a year. Why choose to work for us? Pathway Project is an inspiring place to be, we are a charity with big ambitions and huge energy. We are currently evolving a bold new strategy and a passion for excellence in service delivery. Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans. It's a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey. We are a flexible and supportive employer, committed to the personal and professional development and wellbeing of our employees. We welcome applications from women with lived experience of domestic abuse and from minority or under-represented groups. We offer the following benefits: 25 days paid leave plus statutory holidays (pro rata) A competitive pension scheme Employee Assistance Programme delivered by Health Assured which offers incredible support to staff and their families We value our colleagues and are constantly reviewing our policies and practice, looking for ways in which we can better demonstrate this. We also recognise the potential impact of working in this field and provide clinical supervision to all of our employees, whatever their role. Purpose of the Role The Finance Manager is responsible for the effective day-to-day financial management of the charity, ensuring robust financial controls, accurate reporting and compliance with statutory and regulatory requirements including the Charity Commission and Charity SORP (FRS 102). Working closely with the CEO, SMT and Trustees, the postholder will provide clear, timely financial information to support sound operational and strategic decision-making and help ensure the long-term sustainability of the organisation. Key Responsibilities 1. Financial Management and Reporting •Manage the day-to-day finance function including processing invoices and bank transactions and monitoring cash balances to ensure sufficient liquidity. • Oversee monthly cash banking of donations and rental income. • Prepare timely and accurate monthly management accounts including variance analysis. Journals to include prepayments, accruals, bank, credit card and cash reconciliations, depreciation and maintenance of the fixed asset register. • Update and maintain the cashflow forecast and provide commentary on key movements. • Monitor financial performance against approved budgets and report findings to the CEO and Trustees. • Prepare the Trial Balance and supporting schedules for year-end accounts and act as the main point of contact with external auditors. • Maintain and develop effective financial systems, processes and controls in line with Charity Commission guidance and good practice. 2. Budgeting and Forecasting • Support the annual budgeting process, working closely with the CEO and Treasurer to develop realistic budgets aligned to strategic priorities. • Produce periodic reforecasts and assist with multi-year financial planning as required. • Provide financial input to support new initiatives, funding applications and business planning. 3. Income and Expenditure Oversight • Oversee all income streams including grants, contracts, donations, trading income and fundraising activity. • Ensure accurate fund accounting and correct allocation of restricted and unrestricted funds. • Support fundraising and business development activity by providing financial information for funding bids and reports. • Monitor expenditure and support value for money through effective supplier and cost management. 4. Payroll and Pensions • Prepare and review information for the outsourced monthly payroll. • Manage monthly pension uploads and ensure compliance with auto-enrolment requirements. • Ensure compliance with PAYE, National Insurance and pension regulations. • Maintain accurate staff cost reporting and support SMT with salary reviews and cost projections. 5. Compliance and Governance • Support compliance with financial, legal and regulatory requirements including HMRC, Charity Commission and Companies House. • Prepare financial papers and summary reports for the Board of Trustees and relevant committees including Audit and Risk. • Assist with the maintenance and review of financial policies and procedures, incorporating audit recommendations. • Contribute to risk management processes including financial risks and reserves monitoring. 6. Systems and Process Improvement • Manage and develop the QuickBooks accounting system. • Identify opportunities to streamline finance processes and improve efficiency and accuracy. • Ensure appropriate data protection and cyber security controls within finance operations. 7. Teamwork and Collaboration • Provide guidance and support to the Financial Abuse Specialist to ensure accurate recording of financial information. • Work collaboratively with colleagues across the organisation to improve financial understanding and accountability. • Contribute positively to the wider management team and organisational culture. Person Specification Essential • Part-qualified or qualified accountant (ACA, ACCA, CIMA, CIPFA or equivalent experience). • Experience working in a charity or not-for-profit finance role, including fund accounting. • Good working knowledge of Charity SORP (FRS 102) and charity regulatory requirements. • Strong financial analysis and reporting skills with good Excel capability. • Ability to communicate financial information clearly to non-finance colleagues. • High attention to detail and accuracy. • Strong organisational and time management skills. • Experience using QuickBooks or similar accounting systems. • Commitment to the charity's mission and values. Desirable • Experience supporting audits and liaising with external auditors. • Experience of restricted funds, grant reporting and donor compliance. • Experience mentoring or supporting colleagues. • Experience of Gift Aid. • Familiarity with payment platforms such as PayPal, Zettle or Enthuse. Performance Indicators • Timely and accurate management accounts and forecasts. • Strong compliance with financial regulations and audit requirements. • Positive feedback from auditors, trustees and senior management. • Effective cashflow and reserves monitoring. • Improved financial understanding across the organisation. This role description cannot cover every eventuality or task that may arise within this position and the post holder will be expected to carry out other duties from time to time which are broadly consistent with the role. Other information: Pathway Project is committed to equal opportunities and welcomes diversity across our services. All employees are required to adhere to our Equality & Diversity policies and to challenge discrimination wherever it is appropriate. Safeguarding Statement Pathway Project is committed to safeguarding the vulnerable adults and children who we work with. We have a range of policies and procedures in place to support us to promote a Safeguarding culture and safe working practices. Pathway Project will employ a safer recruitment process which will include disclosure and baring service checks where applicable and references for all posts. We strive to be as inclusive as possible and look to recruit individuals with the right skills, experience and attitude, however . click apply for full job details

Physical Security and Estates Lead Salary: £48,889 - 53,876, London: £52,700 - £60,948 Contract Type: Permanent Working Pattern: This post is available on a full time, part time or job share basis, and flexible working hours can be accommodated. Location: We will consider applications from people able to access the following offices: Birmingham, Bristol, Bootle, Croydon, Leeds, Manchester, Newcastle, Reading and Swansea. About GIAA The Government Internal Audit Agency (GIAA) is driven by its unparalleled access across government to build better insights, better outcomes for our clients. This role offers a strong platform for career progression within the Agency and the wider civil service, providing opportunities to develop leadership, partner engagement and strategic relationship management skills across government. The Agency's unique access across the public sector exposes you to different risk and control environments, allowing you to gain insights, apply experience, contribute meaningfully, and continue developing professionally. About the Role The Physical Security and Estates lead will play an important role in ensuring the protection of assets, people, and property while delivering efficient and effective estate and safety management services. The role involves planning, implementing and maintaining robust security and safety measures, ensuring compliance with government policies and standards, legal requirements, and promoting a strong safe and secure culture across the organisation. In addition to serving as a subject matter expert in physical security and safety, working in a multi-disciplinary team they will be required to perform various activities across other Central Services functions. These functions include security, data protection, estates, business continuity and health and safety. They will work flexibly, adapting to support these areas as needed to enhance the efficiency and resilience of Central Services. By doing so, they will ensure collaboration and contribute to the effective delivery of the organisation's objectives. Role responsibilities Leading estate management activities, including health & safety compliance, space optimisation, landlord relationships, facilities management, contracts and agreements, and incident reporting. Providing expert advice and oversight on physical security, improving personnel safety and organisational security posture. Managing accident and incident reporting (including RIDDOR), investigations, analysis, and prevention in collaboration with People teams, managers, and landlords. Conducting evidence-based safety and security risk assessments across sites, suppliers, and the organisation, advising on control effectiveness, residual risk and undertaking remedial actions and tracking their completion. Acting as the central point of contact for estates, safety, and physical security issues, ensuring timely resolution and removal of barriers to office attendance. Managing personal emergency evacuation plans (PEEPs) and support inclusive, safe working environments. Assessing emerging threats and vulnerabilities using structured analytical techniques to provide holistic security risk opinions. Managing contracts and relationships with external estates and security suppliers, developing and tracking improvement action plans. Developing, implementing, and maintaining business continuity and incident response plans, including testing, communications, intranet guidance, and incident support. Promoting a strong safety and security culture through training, expert advice, cross-government collaboration, and compliance with GovS 007, GovS 004, and departmental security health checks. About You We are looking for: A strong track record of continuous improvement in security, estates or safety, working closely with others to identify where things could be made better and then working in partnership to make those improvements happen. Experience of building relationships and influencing stakeholders, working collaboratively and inclusively, sharing information and knowledge to achieve common aims and excellent customer service. Experience in conducting evidence-based safety or security risk assessments across sites, suppliers, and the organisation, advising on control effectiveness, residual risk, undertaking remedial actions and tracking their completion. Experience of working in a multi-disciplinary team, undertaking various activities across different functions, demonstrating flexibility and adaptability to support these areas to improve efficiency and resilience to contribute to the organisation's objectives. Qualifications Required: This role has responsibility for security and health and safety. All candidates must be IOSH or NEBOSH qualified or be a member of the Security Institute or have completed a level 3 Security Management course and have a willingness to undertake IOSH or NEBOSH certification. We are committed to being an inclusive employer. We encourage applications from all backgrounds, and we welcome applications from candidates who wish to work flexibly, for example, part-time, term time or job share. Hybrid Working is available to GIAA colleagues. This means a combination of office working and working from home. This includes time spent in our GIAA office locations and can also include any time spent attending our customers' sites. GIAA has an expectation for all colleagues to attend their local workplace regularly and to attend client sites for key meetings and when undertaking fieldwork. Some of the Benefits our people love! Competitive salaries and in-year rewards Flexible working A Civil Service Pension with an employer contribution of 28.97% Discount on big brands Volunteering days Season Ticket Loan and Cycle to Work Schemes Free eyesight tests Family-friendly HR policies 25 days' annual leave increasing by one day per year of service to 30 days after 5 years' service. For more information about the GIAA, role, salary, benefits, who to contact and how to apply, please follow the A pply link.

Lead the cloud risk agenda for the world's most complex and prestigious organisations Our client is a leading global Advisory firm and we are seeking a Senior Manager to join their Technology Risk & Internal Audit practice, specialising in cloud and emerging technology risk . This role sits at the intersection of cloud security, regulation, and executive advisory , supporting global clients as they navigate large-scale cloud adoption, digital transformation, and increasing regulatory scrutiny. This is a leadership role for a credible cloud authority and trusted advisor and will suit someone equally comfortable designing cloud security architectures as advising Boards and Audit Committees. In this role, you will: Lead and deliver technology risk, internal audit, and cloud security engagements across global enterprises Design, assess, and optimise cloud security architectures and control frameworks across hyperscalers Advise senior stakeholders on cloud risk, regulatory compliance, and operating model transformation Support clients across a variety of sectors, including highly regulated environments , Drive practice growth , proposition development, and client relationships Build, mentor, and lead high-performing, multi-disciplinary teams What are we looking for: Cloud & Security Deep experience across AWS, Azure, Google Cloud (plus SAP, Oracle, Alibaba, IBM Bluemix) Expertise in cloud-native security , CNAPP, data protection, network security, and vulnerability management Strong hands-on exposure to Kubernetes, Terraform, Jenkins, Prisma Cloud , and DevSecOps Technology Risk & Regulation Proven background in Technology Risk / IT Internal Audit Strong knowledge of global regulatory and compliance frameworks , including: GDPR, SOx, ISO 27001 PRA, FCA, EBA, BaFin, OCC, FFIEC, Basel, MiFID II, NIS 2, TISAX, HIPAA Ability to translate complex technical risk into clear, board-level insight Leadership & Advisory Senior Manager-level consulting experience Track record of leading teams, mentoring talent, and managing senior stakeholders Experience delivering cloud-enabled transformation, system integration, and process optimisation Familiarity with Agile, COBIT, ITIL, Lean, Six Sigma Emerging Technology Exposure to AI, automation, LLMs, and data-driven security Interest in shaping the future of cloud risk and intelligent assurance What's on offer: High-impact role with real influence over strategy and growth Work on complex, high-profile cloud and regulatory challenges Clear progression toward Director and Partner Collaborative, international environment with access to cutting-edge technology If you are a senior cloud and technology risk professional and are ready to shape the agenda, lead at scale, and build a long-term advisory caree r, then make your application now! Parker Wright Consulting is acting as an Executive Recruitment Agency with respect to this role.

Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.

Join us at Barclays as a Specialist Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll with a competitive salary of £27,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. At Barclays, we're not just offering you a role-we're offering you a career. This role will be based in Glasgow. Purpose of the role To provide exceptional customer service while resolving more complex customer needs/requests. Accountabilities Provision of customer service through various communication channels including chat, email and phone. Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case. Collaboration with teams across the bank to align and integrate customer care processes. Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas. Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations. Resolution of specific customer inquiries and issues related to the bank's products and service, including account balances, transactions and payments. Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.