Confederation of Service Charities
Newcastle, Staffordshire
Tri Services and Veteran Support Centre - Charity Operations Manager Reporting to Trustees Contract: Permanent Salary: £30,000 per annum Hours: 35 hours per week (Job share would be considered for the right candidates) An opportunity has arisen to join the Tri Services and Veteran Support Centre (TS&VSC) as the Charity Operations Manager, based at our centre located in Newcastle under Lyme. This highly important role offers the right candidate the opportunity to be part of a dedicated team supporting Serving Armed Forces Personnel, Veterans, Reservists and their families, making a real difference in people's lives. The right candidate will need to demonstrate strong organisational skills, attention to detail, and a passion for working within the charity sector. As Charity Operations manager, you will play a pivotal role in ensuring the smooth running of the charity's operations, providing vital administrative support and flexibility, to help us deliver our mission to those who have served and who are still serving. The post offers significant opportunities for innovation, development and growth of existing services working closely with partner organisations. The development and implementation of new services will be a key activity, and previous experience will be essential. The post holder will work closely with the Trustees to develop organisational strategy, including business planning, internal policies, procedures and quality standards. The post holder will be required to represent the organisation at a senior level both internally and externally. We are proud to be an equal opportunity employer and are committed to fostering an inclusive and supportive working environment for all staff members. Key Responsibilities Leadership and Resource Management Assist with the production and implementation of operational work plans and budgets. Recruitment and management of service staff and resources to achieve required service level, quality and cost requirement. Development and oversight of staff appraisals and supervision in line with required competence. Implement and monitor performance systems to resolve issues amongst staff and volunteers. Assist with the management and monitoring of services. Maintain the organisation's CRM system ensuring that all staff and volunteers have the equipment they need to carry out their roles effectively. This involves developing and managing relationships with the external IT Provider and any other relevant stakeholders to ensure system uptime optimisation. Maintain the information & physical asset registers. Organisational Performance. Monitor performance against target and deliverables for all contracts including performance of any sub-contracting partners. Assist with the financial tracking of project income (alongside the Treasurer). Assist in developing a quality assurance management system. Report project performance trends and issues to service delivery staff and the Trustee Board. Relationship Management Maintain relationships with Commissioners and Monitoring Officers Attend partnership meetings for contracts and for those whom we sub-contract. Reporting Produce quarterly management reports for the Trustee Board. Ad hoc reports as requested by the Trustee Board and other stakeholders. Production and presentation of reports and updates to support internal strategic and performance review processes. Representing the Organisation Represent the organisation at internal and external events including media engagement. Service and Business Development Analysis of performance leading to service changes and improvements to increase user and funder outcomes/levels of satisfaction/perceived value of the service. Work collaboratively with commissioners and operations managers across a range of sectors and organisations to strengthen the role and contribution of existing services and create new opportunities for services within a whole-system framework of operation. Initiation, negotiation, development, and implementation of new, scaled up or pilot services in collaboration with external or internal management and staff. Other Responsibilities Assist the Trustee Board in ensuring the service meets legislative and all relevant regulatory requirements. Ensure the values of the service is upheld across the organisation. Liaise with health, social care and other providers on improving and linking the delivery of the service to serving personnel, veterans and their families across Staffordshire and beyond. Participate in planning groups with statutory and voluntary agencies to represent the needs and interests of serving personnel, veterans and their families. Attend meetings and training courses as required, including regular supervision meetings and annual appraisal with the Chair or Vice Chair of the Trustee Board. Undertake from time to time such other tasks as may be required including administrative duties in connection with the post. Uphold and implement the policies and procedures of the Tri Services and Veterans Support Centre throughout all aspects of the work of the organisation. Person Specification: Essential Skills and Abilities Excellent Communication skills, highly articulate verbally and in writing. Excellent organisational and time management skills. Excellent IT skills, competent user of Microsoft Office. Ability to work on own initiative and under pressure. Good Media and presentation skills. Experience A minimum of 2 years' experience in operational management. Experience of devising, developing and introducing outcome and value-based services. Experience of contractual performance management Evidence of successful collaborative working with public sector managers, practitioners and/or commissioners. Proven experience of leading, inspiring and motivating staff and volunteer workforce to meet organisational objectives. Knowledge Knowledge of issues affecting the Armed Forces Community. Good Understanding of Quality Standards for advice, Health & Safety, Charity Quality marks, safeguarding and application. Experience in business management, budgets, full cost recovery and market development. Experience of project planning This job is for you if you are . An individual who is proactive, adaptable, and works well as part of a team. The ideal candidate is a self-starter and solution focused, who thrives when faced with a variety of responsibilities and takes genuine pride in making a positive impact. A self-starter and solution focused, assertive but empathetic. A good listener and non-defensive in approach. Willing to take collective responsibility and be held personally accountable. Flexibility is essential, as is an adaptable approach to both your workload and the range of tasks you may be asked to undertake. Above all, you should have a commitment to and understanding of equity, diversity, inclusion and have a sincere interest in supporting the Armed Forces community. Willing to undertake an enhanced DBS check, with any offer of employment subject to satisfactory clearance. Ready to make a difference? If you're ready to bring your skills to a role that truly matters, we'd love to hear from you. Apply today and help us support those who served.
Mar 25, 2026
Full time
Tri Services and Veteran Support Centre - Charity Operations Manager Reporting to Trustees Contract: Permanent Salary: £30,000 per annum Hours: 35 hours per week (Job share would be considered for the right candidates) An opportunity has arisen to join the Tri Services and Veteran Support Centre (TS&VSC) as the Charity Operations Manager, based at our centre located in Newcastle under Lyme. This highly important role offers the right candidate the opportunity to be part of a dedicated team supporting Serving Armed Forces Personnel, Veterans, Reservists and their families, making a real difference in people's lives. The right candidate will need to demonstrate strong organisational skills, attention to detail, and a passion for working within the charity sector. As Charity Operations manager, you will play a pivotal role in ensuring the smooth running of the charity's operations, providing vital administrative support and flexibility, to help us deliver our mission to those who have served and who are still serving. The post offers significant opportunities for innovation, development and growth of existing services working closely with partner organisations. The development and implementation of new services will be a key activity, and previous experience will be essential. The post holder will work closely with the Trustees to develop organisational strategy, including business planning, internal policies, procedures and quality standards. The post holder will be required to represent the organisation at a senior level both internally and externally. We are proud to be an equal opportunity employer and are committed to fostering an inclusive and supportive working environment for all staff members. Key Responsibilities Leadership and Resource Management Assist with the production and implementation of operational work plans and budgets. Recruitment and management of service staff and resources to achieve required service level, quality and cost requirement. Development and oversight of staff appraisals and supervision in line with required competence. Implement and monitor performance systems to resolve issues amongst staff and volunteers. Assist with the management and monitoring of services. Maintain the organisation's CRM system ensuring that all staff and volunteers have the equipment they need to carry out their roles effectively. This involves developing and managing relationships with the external IT Provider and any other relevant stakeholders to ensure system uptime optimisation. Maintain the information & physical asset registers. Organisational Performance. Monitor performance against target and deliverables for all contracts including performance of any sub-contracting partners. Assist with the financial tracking of project income (alongside the Treasurer). Assist in developing a quality assurance management system. Report project performance trends and issues to service delivery staff and the Trustee Board. Relationship Management Maintain relationships with Commissioners and Monitoring Officers Attend partnership meetings for contracts and for those whom we sub-contract. Reporting Produce quarterly management reports for the Trustee Board. Ad hoc reports as requested by the Trustee Board and other stakeholders. Production and presentation of reports and updates to support internal strategic and performance review processes. Representing the Organisation Represent the organisation at internal and external events including media engagement. Service and Business Development Analysis of performance leading to service changes and improvements to increase user and funder outcomes/levels of satisfaction/perceived value of the service. Work collaboratively with commissioners and operations managers across a range of sectors and organisations to strengthen the role and contribution of existing services and create new opportunities for services within a whole-system framework of operation. Initiation, negotiation, development, and implementation of new, scaled up or pilot services in collaboration with external or internal management and staff. Other Responsibilities Assist the Trustee Board in ensuring the service meets legislative and all relevant regulatory requirements. Ensure the values of the service is upheld across the organisation. Liaise with health, social care and other providers on improving and linking the delivery of the service to serving personnel, veterans and their families across Staffordshire and beyond. Participate in planning groups with statutory and voluntary agencies to represent the needs and interests of serving personnel, veterans and their families. Attend meetings and training courses as required, including regular supervision meetings and annual appraisal with the Chair or Vice Chair of the Trustee Board. Undertake from time to time such other tasks as may be required including administrative duties in connection with the post. Uphold and implement the policies and procedures of the Tri Services and Veterans Support Centre throughout all aspects of the work of the organisation. Person Specification: Essential Skills and Abilities Excellent Communication skills, highly articulate verbally and in writing. Excellent organisational and time management skills. Excellent IT skills, competent user of Microsoft Office. Ability to work on own initiative and under pressure. Good Media and presentation skills. Experience A minimum of 2 years' experience in operational management. Experience of devising, developing and introducing outcome and value-based services. Experience of contractual performance management Evidence of successful collaborative working with public sector managers, practitioners and/or commissioners. Proven experience of leading, inspiring and motivating staff and volunteer workforce to meet organisational objectives. Knowledge Knowledge of issues affecting the Armed Forces Community. Good Understanding of Quality Standards for advice, Health & Safety, Charity Quality marks, safeguarding and application. Experience in business management, budgets, full cost recovery and market development. Experience of project planning This job is for you if you are . An individual who is proactive, adaptable, and works well as part of a team. The ideal candidate is a self-starter and solution focused, who thrives when faced with a variety of responsibilities and takes genuine pride in making a positive impact. A self-starter and solution focused, assertive but empathetic. A good listener and non-defensive in approach. Willing to take collective responsibility and be held personally accountable. Flexibility is essential, as is an adaptable approach to both your workload and the range of tasks you may be asked to undertake. Above all, you should have a commitment to and understanding of equity, diversity, inclusion and have a sincere interest in supporting the Armed Forces community. Willing to undertake an enhanced DBS check, with any offer of employment subject to satisfactory clearance. Ready to make a difference? If you're ready to bring your skills to a role that truly matters, we'd love to hear from you. Apply today and help us support those who served.
Follow us on social media to keep up to date with new roles, market trends and other events An established, design-led architectural and heritage consultancy based in Bristol is seeking an experienced Senior Heritage Consultant to join its growing team. The practice works across the South West and nationally on projects involving historic buildings, sensitive sites, and complex heritage contexts - delivering thoughtful conservation, adaptive reuse, and contemporary interventions within historic environments. The Role The Senior Heritage Consultant will lead on heritage strategy and advice across a diverse portfolio of projects. Working closely with architects, planners, and clients, you will provide expert input from early feasibility through to planning and listed building consent stages, ensuring proposals are informed by a clear understanding of heritage significance and policy. This is a senior position with responsibility for project leadership, client liaison, and mentoring junior team members. Key Responsibilities Lead the preparation of Heritage Statements Lead the preparation of Statements of Significance Lead the preparation of Heritage Impact Assessments Lead the preparation of Conservation Management Plans Provide strategic heritage advice at feasibility and pre-application stages Advise on developments affecting listed buildings, conservation areas, and non-designated heritage assets Liaise with local planning authorities, conservation officers, and statutory consultees Attend client meetings, stakeholder consultations, and design reviews Contribute to fee proposals, tenders, and business development Support and mentor junior staff Ensure compliance with relevant UK heritage legislation and planning policy Person Specification Degree in Heritage Conservation, Architectural History, Planning, or a related discipline Substantial experience in built heritage consultancy Strong knowledge of UK heritage legislation and national and local planning policy Demonstrable experience preparing robust, well-argued heritage assessments Excellent written and verbal communication skills Strong project management and organisational abilities Ability to work collaboratively within multidisciplinary teams Professional accreditation (e.g., IHBC, CIfA or similar) Experience acting as Expert Witness Established professional network within the South West Experience contributing to Conservation Area Appraisals or Local List reviews What's Offered Senior role within a progressive and collaborative practice Opportunity to shape and influence heritage strategy Competitive salary (dependent on experience) 213 The Print Rooms 164 - 180 Union St SE1 0LH London
Mar 25, 2026
Full time
Follow us on social media to keep up to date with new roles, market trends and other events An established, design-led architectural and heritage consultancy based in Bristol is seeking an experienced Senior Heritage Consultant to join its growing team. The practice works across the South West and nationally on projects involving historic buildings, sensitive sites, and complex heritage contexts - delivering thoughtful conservation, adaptive reuse, and contemporary interventions within historic environments. The Role The Senior Heritage Consultant will lead on heritage strategy and advice across a diverse portfolio of projects. Working closely with architects, planners, and clients, you will provide expert input from early feasibility through to planning and listed building consent stages, ensuring proposals are informed by a clear understanding of heritage significance and policy. This is a senior position with responsibility for project leadership, client liaison, and mentoring junior team members. Key Responsibilities Lead the preparation of Heritage Statements Lead the preparation of Statements of Significance Lead the preparation of Heritage Impact Assessments Lead the preparation of Conservation Management Plans Provide strategic heritage advice at feasibility and pre-application stages Advise on developments affecting listed buildings, conservation areas, and non-designated heritage assets Liaise with local planning authorities, conservation officers, and statutory consultees Attend client meetings, stakeholder consultations, and design reviews Contribute to fee proposals, tenders, and business development Support and mentor junior staff Ensure compliance with relevant UK heritage legislation and planning policy Person Specification Degree in Heritage Conservation, Architectural History, Planning, or a related discipline Substantial experience in built heritage consultancy Strong knowledge of UK heritage legislation and national and local planning policy Demonstrable experience preparing robust, well-argued heritage assessments Excellent written and verbal communication skills Strong project management and organisational abilities Ability to work collaboratively within multidisciplinary teams Professional accreditation (e.g., IHBC, CIfA or similar) Experience acting as Expert Witness Established professional network within the South West Experience contributing to Conservation Area Appraisals or Local List reviews What's Offered Senior role within a progressive and collaborative practice Opportunity to shape and influence heritage strategy Competitive salary (dependent on experience) 213 The Print Rooms 164 - 180 Union St SE1 0LH London
Hybrid working - 3 days in the office . A truly unique position for a Senior Global Brand Partnership Manager to join an open, far-reaching and sustainable event & arts space in a pivotal position within the business! Flexible working Enhanced benefits including health plan Great company culture Exciting event portfolio THE COMPANY This organisation is a visionary cultural and creative platform dedicated to producing original creative works and one-of-a-kind events all year round. It supports artists at all stages of their creative journey and invites global audiences to engage with work that challenges, inspires and connects. Operating from a landmark, ultra-flexible cultural venue in the UK, the organisation programmes year-round creative experiences including theatre shows, concerts, immersive experience, conferences, product launches and art tours. The multi-purpose venue offers a versatile backdrop for a wide range of business and works with a broad range of impressive clients, across both the corporate and arts spaces. Holding an enviable collaborative culture that pushes boundaries whilst celebrating partnerships, inclusion, sustainability and innovation this is truly a fantastic place to work! THE ROLE Due to ongoing development of the team, they are now seeking a Senior Global Brand Partnership Manager to be responsible for generating and securing new commercial partnerships for the business. Ensuring delivery of revenue and new business targets with a specific focus on larger partnerships, aligning with the brand partnership's and sponsorship five-year strategy. Use data bases, social platforms, PR opportunities, research, networking and introductions to initiate potential business opportunities. Develop outreach materials to create relationships and grow partnerships opportunities with agencies, brands, and businesses, drive new business outreach and subsequently, revenue. Create compelling sales decks for potential partners to drive business and deliver targets Present sales materials at a high standard to the most senior level in brand teams and agencies. Have curiosity and knowledge about the partnerships landscape in the UK and beyond, in arts culture, venues, music, festivals and media. Employ creative thinking to develop exciting and inspiring opportunities to activate for partners and harness this creative thinking to drive revenue growth. Have the knowledge to negotiate complex, multiyear partnership terms and contracts in collaboration with the Partnerships Director and with the sign off of the Chief Commercial Officer and support other sales team members to do similar. Collaborate with other departments as necessary to uncover plans to take to market and agree partnership activity. Administrate to a high standard through CRM systems and other software THE CANDIDATE To be considered for this Senior Global Brand Partnership Manager role, candidates must have strong sales and business development skills, with the ability to drive revenue, reduce churn, and identify strategic opportunities. You will ideally have an understanding of the brand partnership landscape including trends across culture, arts, music, festivals, venues, and media. You will have excellent verbal and written communication skills, as well as skilled in using CRM systems and managing pipelines. In return the role offers you a fantastic opportunity to work with high level brands, gives excellent work benefits and the chance to be part of a fantastic team and an iconic organisation and venue. Live specialises in all disciplines (and at all levels) across events, experiential and exhibitions. If this position isn't quite what you're looking for please visit live-recruitment.co.uk to view all of the opportunities we are recruiting. As a specialist events recruitment agency we help our clients build the most talented and diverse teams in the UK. We encourage applications from candidates of all backgrounds, embracing diversity across all intersecting dimensions, including ethnicity, gender, sexual orientation, well-being, abilities, and neurodiversity. We are dedicated to ensuring a supportive and accessible recruitment process. If you require any adjustments or accommodations for any reason, please do not hesitate to let us know. Vacancy Ref: MM17031
Mar 25, 2026
Full time
Hybrid working - 3 days in the office . A truly unique position for a Senior Global Brand Partnership Manager to join an open, far-reaching and sustainable event & arts space in a pivotal position within the business! Flexible working Enhanced benefits including health plan Great company culture Exciting event portfolio THE COMPANY This organisation is a visionary cultural and creative platform dedicated to producing original creative works and one-of-a-kind events all year round. It supports artists at all stages of their creative journey and invites global audiences to engage with work that challenges, inspires and connects. Operating from a landmark, ultra-flexible cultural venue in the UK, the organisation programmes year-round creative experiences including theatre shows, concerts, immersive experience, conferences, product launches and art tours. The multi-purpose venue offers a versatile backdrop for a wide range of business and works with a broad range of impressive clients, across both the corporate and arts spaces. Holding an enviable collaborative culture that pushes boundaries whilst celebrating partnerships, inclusion, sustainability and innovation this is truly a fantastic place to work! THE ROLE Due to ongoing development of the team, they are now seeking a Senior Global Brand Partnership Manager to be responsible for generating and securing new commercial partnerships for the business. Ensuring delivery of revenue and new business targets with a specific focus on larger partnerships, aligning with the brand partnership's and sponsorship five-year strategy. Use data bases, social platforms, PR opportunities, research, networking and introductions to initiate potential business opportunities. Develop outreach materials to create relationships and grow partnerships opportunities with agencies, brands, and businesses, drive new business outreach and subsequently, revenue. Create compelling sales decks for potential partners to drive business and deliver targets Present sales materials at a high standard to the most senior level in brand teams and agencies. Have curiosity and knowledge about the partnerships landscape in the UK and beyond, in arts culture, venues, music, festivals and media. Employ creative thinking to develop exciting and inspiring opportunities to activate for partners and harness this creative thinking to drive revenue growth. Have the knowledge to negotiate complex, multiyear partnership terms and contracts in collaboration with the Partnerships Director and with the sign off of the Chief Commercial Officer and support other sales team members to do similar. Collaborate with other departments as necessary to uncover plans to take to market and agree partnership activity. Administrate to a high standard through CRM systems and other software THE CANDIDATE To be considered for this Senior Global Brand Partnership Manager role, candidates must have strong sales and business development skills, with the ability to drive revenue, reduce churn, and identify strategic opportunities. You will ideally have an understanding of the brand partnership landscape including trends across culture, arts, music, festivals, venues, and media. You will have excellent verbal and written communication skills, as well as skilled in using CRM systems and managing pipelines. In return the role offers you a fantastic opportunity to work with high level brands, gives excellent work benefits and the chance to be part of a fantastic team and an iconic organisation and venue. Live specialises in all disciplines (and at all levels) across events, experiential and exhibitions. If this position isn't quite what you're looking for please visit live-recruitment.co.uk to view all of the opportunities we are recruiting. As a specialist events recruitment agency we help our clients build the most talented and diverse teams in the UK. We encourage applications from candidates of all backgrounds, embracing diversity across all intersecting dimensions, including ethnicity, gender, sexual orientation, well-being, abilities, and neurodiversity. We are dedicated to ensuring a supportive and accessible recruitment process. If you require any adjustments or accommodations for any reason, please do not hesitate to let us know. Vacancy Ref: MM17031
Interim Fire Safety Works Support Coordinator (Initial 3-Month Contract Immediate Start Potential) Overview We are seeking an experienced interim professional to provide operational support to the Fire and Security Contracts Manager in a large housing association. The role focuses on coordinating the delivery of minor and responsive works arising from fire-related cyclical inspections (including Fire Risk Assessment (FRA) and Fire Door Inspection (FDI) actions) across a diverse property portfolio. This is a hands-on, autonomous position requiring strong initiative, with an emphasis on ensuring safe, timely, compliant, and budget-controlled outcomes for residents. It is ideal for a contractor with proven experience in fire safety compliance and works delivery in regulated environments such as social housing, construction, or property management. Key Responsibilities Support the full delivery cycle of outsourced and internal minor/responsive fire safety works, including scoping, issuing instructions, monitoring progress, verifying completion evidence, and managing contractor performance. Review completed FRA and FDI actions; ensure evidence is satisfactory, validate/audit works (particularly fire door replacements) against manufacturer instructions, accreditation bodies, and relevant technical guidance; upload approved evidence to relevant systems (e.g., SharePoint or compliance hubs). Conduct site inspections, quality audits, and regular meetings with subcontractors to confirm health & safety compliance and adherence to regulatory/legislative requirements. Liaise effectively with internal teams, external contractors, residents, and locality stakeholders to keep all parties informed and maintain collaborative relationships. Manage financial aspects of works delivery, including budget monitoring and control to ensure expenditure remains within agreed limits. Prioritise resident safety and deliver the right outcomes in a timely and compliant manner. Work independently with minimal supervision, demonstrating high levels of initiative and using Microsoft Windows and Office packages proficiently. Essential Requirements Solid knowledge of construction processes and fire safety regulations/standards. Competence to review, validate, and sign off FRA/FDI-related works (including auditing fire door installations). Proven experience in operational coordination, contract/works oversight, subcontractor management, site auditing, and compliance in a regulated sector (e.g., social housing, property services). Strong understanding of health & safety obligations and regulatory compliance in fire safety contexts. Excellent communication and stakeholder management skills. Ability to work autonomously and prioritise effectively. Proficient in Microsoft Office suite.
Mar 25, 2026
Full time
Interim Fire Safety Works Support Coordinator (Initial 3-Month Contract Immediate Start Potential) Overview We are seeking an experienced interim professional to provide operational support to the Fire and Security Contracts Manager in a large housing association. The role focuses on coordinating the delivery of minor and responsive works arising from fire-related cyclical inspections (including Fire Risk Assessment (FRA) and Fire Door Inspection (FDI) actions) across a diverse property portfolio. This is a hands-on, autonomous position requiring strong initiative, with an emphasis on ensuring safe, timely, compliant, and budget-controlled outcomes for residents. It is ideal for a contractor with proven experience in fire safety compliance and works delivery in regulated environments such as social housing, construction, or property management. Key Responsibilities Support the full delivery cycle of outsourced and internal minor/responsive fire safety works, including scoping, issuing instructions, monitoring progress, verifying completion evidence, and managing contractor performance. Review completed FRA and FDI actions; ensure evidence is satisfactory, validate/audit works (particularly fire door replacements) against manufacturer instructions, accreditation bodies, and relevant technical guidance; upload approved evidence to relevant systems (e.g., SharePoint or compliance hubs). Conduct site inspections, quality audits, and regular meetings with subcontractors to confirm health & safety compliance and adherence to regulatory/legislative requirements. Liaise effectively with internal teams, external contractors, residents, and locality stakeholders to keep all parties informed and maintain collaborative relationships. Manage financial aspects of works delivery, including budget monitoring and control to ensure expenditure remains within agreed limits. Prioritise resident safety and deliver the right outcomes in a timely and compliant manner. Work independently with minimal supervision, demonstrating high levels of initiative and using Microsoft Windows and Office packages proficiently. Essential Requirements Solid knowledge of construction processes and fire safety regulations/standards. Competence to review, validate, and sign off FRA/FDI-related works (including auditing fire door installations). Proven experience in operational coordination, contract/works oversight, subcontractor management, site auditing, and compliance in a regulated sector (e.g., social housing, property services). Strong understanding of health & safety obligations and regulatory compliance in fire safety contexts. Excellent communication and stakeholder management skills. Ability to work autonomously and prioritise effectively. Proficient in Microsoft Office suite.
Communications & Social Media Officer We are seeking a creative and values driven Communications & Social Media Officer to help amplify the mission of our client a Homelessness Charity and engage the growing online community. Salary: £29,845-£32,439 per annumLocation: Southend on Sea, Essex (hybrid: office and remote)Hours: 37 per week, permanent (occasional evenings/weekends)Closing date: 14th April 2026Interviews: Week commencing 20th April 2026 About the Role As the Communications & Social Media Officer, you will play a key role in delivering impactful, engaging and accessible digital content that showcases our clients work and supports their mission. Working as part of the Communications and Fundraising Team, you will help maintain a strong, consistent online presence that reflects their values of dignity, respect and belonging. Key responsibilities include: Planning, creating and publishing engaging multi format content across TikTok, Instagram, Facebook, LinkedIn and YouTube. Producing video, photography, graphics and written content that showcases our services and encourages community support. Delivering content for our annual social media plan and campaign calendar. Managing day to day online community engagement, responding to messages and comments professionally and compassionately. Supporting the delivery of fundraising campaigns, events and awareness raising activity. Collaborating with colleagues to gather stories and identify content opportunities. Ensuring consistent use of branding, organisational messaging and tone of voice. Monitoring performance using analytics tools and producing monthly progress reports. Supporting design tasks across the team and contributing to wider events and activities when required. About You We are looking for someone with: Experience managing and growing social media platforms (professional or personal). Strong digital content creation skills including filming, editing, design and copywriting. Confidence in using tools such as Canva, Adobe Creative Suite, CapCut or similar. A good understanding of social media trends, audience behaviour and platform best practice. Excellent organisational skills, with the ability to plan, prioritise and meet deadlines. A collaborative, supportive approach and a genuine commitment to our values. Desirable experience includes: Working in a charity, social impact or purpose driven organisation. Experience with paid social media advertising. Collaborations with partners, influencers or brand ambassadors. Graphic design or photography skills. Understanding of homelessness, housing inequality or support services. About the Organisation Our client is a values led organisation supporting people facing homelessness. Their work centres on dignity, respect and belonging, ensuring every individual receives person centred support. By joining their team, you will help amplify stories, strengthen community engagement and promote the vital services we provide. Other roles you may have experience of could include: Digital Communications Officer, Social Media Executive, Content Creator, Digital Marketing Assistant, Communications Assistant, Marketing & Communications Officer, Digital Engagement Officer, Social Media Content Producer.
Mar 25, 2026
Full time
Communications & Social Media Officer We are seeking a creative and values driven Communications & Social Media Officer to help amplify the mission of our client a Homelessness Charity and engage the growing online community. Salary: £29,845-£32,439 per annumLocation: Southend on Sea, Essex (hybrid: office and remote)Hours: 37 per week, permanent (occasional evenings/weekends)Closing date: 14th April 2026Interviews: Week commencing 20th April 2026 About the Role As the Communications & Social Media Officer, you will play a key role in delivering impactful, engaging and accessible digital content that showcases our clients work and supports their mission. Working as part of the Communications and Fundraising Team, you will help maintain a strong, consistent online presence that reflects their values of dignity, respect and belonging. Key responsibilities include: Planning, creating and publishing engaging multi format content across TikTok, Instagram, Facebook, LinkedIn and YouTube. Producing video, photography, graphics and written content that showcases our services and encourages community support. Delivering content for our annual social media plan and campaign calendar. Managing day to day online community engagement, responding to messages and comments professionally and compassionately. Supporting the delivery of fundraising campaigns, events and awareness raising activity. Collaborating with colleagues to gather stories and identify content opportunities. Ensuring consistent use of branding, organisational messaging and tone of voice. Monitoring performance using analytics tools and producing monthly progress reports. Supporting design tasks across the team and contributing to wider events and activities when required. About You We are looking for someone with: Experience managing and growing social media platforms (professional or personal). Strong digital content creation skills including filming, editing, design and copywriting. Confidence in using tools such as Canva, Adobe Creative Suite, CapCut or similar. A good understanding of social media trends, audience behaviour and platform best practice. Excellent organisational skills, with the ability to plan, prioritise and meet deadlines. A collaborative, supportive approach and a genuine commitment to our values. Desirable experience includes: Working in a charity, social impact or purpose driven organisation. Experience with paid social media advertising. Collaborations with partners, influencers or brand ambassadors. Graphic design or photography skills. Understanding of homelessness, housing inequality or support services. About the Organisation Our client is a values led organisation supporting people facing homelessness. Their work centres on dignity, respect and belonging, ensuring every individual receives person centred support. By joining their team, you will help amplify stories, strengthen community engagement and promote the vital services we provide. Other roles you may have experience of could include: Digital Communications Officer, Social Media Executive, Content Creator, Digital Marketing Assistant, Communications Assistant, Marketing & Communications Officer, Digital Engagement Officer, Social Media Content Producer.
James Andrew Recruitment Solutions (JAR Solutions)
Peterborough, Cambridgeshire
Our client, based nationwide , is currently recruiting for a SAR Officer on a 6-month temporary contract. The position is due to start immediately on a full-time basis. The hourly rate is negotiable based on experience for this position. Job overview: On site presence once per week required Office locations: Peterborough and Milton Keynes Processing SAR requests with minimal supervision Must have a high competency with Office 365 Previous social housing experience, as well as the use of Microsoft Dynamic system or Open Housing Rewards and Benefits: Hybrid working Flexible working days Working hours: 37 hours per week Monday - Friday, 9am-5pm Please note that you require recent experience to apply for this role. James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £250 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.
Mar 25, 2026
Seasonal
Our client, based nationwide , is currently recruiting for a SAR Officer on a 6-month temporary contract. The position is due to start immediately on a full-time basis. The hourly rate is negotiable based on experience for this position. Job overview: On site presence once per week required Office locations: Peterborough and Milton Keynes Processing SAR requests with minimal supervision Must have a high competency with Office 365 Previous social housing experience, as well as the use of Microsoft Dynamic system or Open Housing Rewards and Benefits: Hybrid working Flexible working days Working hours: 37 hours per week Monday - Friday, 9am-5pm Please note that you require recent experience to apply for this role. James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £250 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.
Join Genedrive as a Marketing Executive, supporting innovative diagnostic and molecular healthcare products through digital marketing, website management and global brand activity. Marketing ExecutiveManchester, M13 9XX Full time, permanent position Office based £25,000 - £30,000, dependent on experience Please Note: Applicants must be authorised to work in the UK Genedrive is a leading diagnostics company operating within the IVD and healthcare sector. The business develops innovative molecular diagnostic solutions that support improved patient outcomes worldwide. With a strong focus on quality, compliance and innovation, Genedrive works closely with global partners, clinicians and laboratories to deliver reliable and impactful products. The Role The Marketing Executive will support the Commercial team by delivering effective marketing activity across digital channels, events and product materials. Key Responsibilities: Support the Commercial team in delivering marketing and product launch plans Manage genedrive's website and social media channels, including content management and website updates Plan, create and deliver social media and digital marketing content Coordinate with external marketing agencies to develop and design marketing materials Manage translations and ensure documents are uploaded to the Quality Management System Prepare and update marketing materials, videos and training aids Coordinate event and conference bookings Maintain technical documentation, including IFUs and user manuals Increase market engagement, brand awareness and lead generation Own customer satisfaction surveys and support post-market surveillance activities The Ideal Candidate You will be an enthusiastic and detail-focused Marketing Executive with excellent communication skills and the ability to manage multiple projects in a regulated healthcare environment. About you: A minimum of 2 years' experience in a marketing role A Marketing degree or relevant qualification (STEM desirable) Excellent written and verbal communication skills Strong Microsoft Word, Excel and PowerPoint skills Experience managing LinkedIn and Twitter/X accounts High attention to detail, ideally with technical or regulated writing experience Adobe InDesign and Canva experience (highly desirable) A background or knowledge in biology, molecular biology or healthcare (advantageous) Strong organisational and time-management skills A proactive, self-motivated and professional approach Benefits: Competitive salary Career development and learning opportunities Exposure to international markets and products Professional, supportive working environment How to apply for the role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Digital Marketing Executive, Product Marketing Executive, Marketing Officer, Communications Executive, Marketing Coordinator, Brand Executive, Content Marketing Executive, Campaign Executive, Marketing Assistant, Digital Communications Executive
Mar 24, 2026
Full time
Join Genedrive as a Marketing Executive, supporting innovative diagnostic and molecular healthcare products through digital marketing, website management and global brand activity. Marketing ExecutiveManchester, M13 9XX Full time, permanent position Office based £25,000 - £30,000, dependent on experience Please Note: Applicants must be authorised to work in the UK Genedrive is a leading diagnostics company operating within the IVD and healthcare sector. The business develops innovative molecular diagnostic solutions that support improved patient outcomes worldwide. With a strong focus on quality, compliance and innovation, Genedrive works closely with global partners, clinicians and laboratories to deliver reliable and impactful products. The Role The Marketing Executive will support the Commercial team by delivering effective marketing activity across digital channels, events and product materials. Key Responsibilities: Support the Commercial team in delivering marketing and product launch plans Manage genedrive's website and social media channels, including content management and website updates Plan, create and deliver social media and digital marketing content Coordinate with external marketing agencies to develop and design marketing materials Manage translations and ensure documents are uploaded to the Quality Management System Prepare and update marketing materials, videos and training aids Coordinate event and conference bookings Maintain technical documentation, including IFUs and user manuals Increase market engagement, brand awareness and lead generation Own customer satisfaction surveys and support post-market surveillance activities The Ideal Candidate You will be an enthusiastic and detail-focused Marketing Executive with excellent communication skills and the ability to manage multiple projects in a regulated healthcare environment. About you: A minimum of 2 years' experience in a marketing role A Marketing degree or relevant qualification (STEM desirable) Excellent written and verbal communication skills Strong Microsoft Word, Excel and PowerPoint skills Experience managing LinkedIn and Twitter/X accounts High attention to detail, ideally with technical or regulated writing experience Adobe InDesign and Canva experience (highly desirable) A background or knowledge in biology, molecular biology or healthcare (advantageous) Strong organisational and time-management skills A proactive, self-motivated and professional approach Benefits: Competitive salary Career development and learning opportunities Exposure to international markets and products Professional, supportive working environment How to apply for the role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Digital Marketing Executive, Product Marketing Executive, Marketing Officer, Communications Executive, Marketing Coordinator, Brand Executive, Content Marketing Executive, Campaign Executive, Marketing Assistant, Digital Communications Executive
We are looking for a new CEO to lead Surrey Community Action into a bright and exciting future, where the voluntary sector and communities of Surrey are helped to survice and thrive. Surrey Community Action Chief Executive Officer 35 hours per week, mostly office based but with some scope for working remotely. Based in Burpham, Guildford, Surrey The role is subject to a satisfactory DBS check. £62,000 for a 35-hour week 5% employers pension contribution 25 days annual leave plus three days over Christmas Employee Assistance Programme About Surrey Community Action Surrey Community Action supports Surrey s voluntary sector, the diverse communities of Surrey, and other organisations who seek to work with either. We ensure that non-voluntary sector stakeholders understand the value of our sector and how to work together to achieve shared objectives. We provide services to Surrey s voluntary sector that increase their effectiveness or fill gaps in their capability, capacity, and resilience. Services to the Surrey s Communities and we provide services directly to Surrey s communities that support community action and address unsupported needs. About The Role We are seeking a new Chief Executive to join us at an ideal time to complete and implement our emerging new strategy and direct Surrey Community Action into a bright future. As Chief Executive Officer, you will have the scope and authority to shape strategy, influence policy, empower Surrey s voluntary sector, and champion rural communities, working closely with a committed Board, and experienced staff team. You will be the organisation s lead ambassador, building trusted relationships with partners, funders and decision makers, and ensuring the organisation s voice is heard at local, regional and national level. You will also play a critical role in leading change and transformation within the charity - strengthening systems, diversifying income and evolving how the organisation works so it remains resilient, relevant and impactful in a fast changing environment. This is a role for someone who enjoys balancing big picture thinking with practical delivery, and who can bring people with them through periods of transition. If you are motivated to improve the capability, capacity and resilience of the Surrey s voluntary sector, communities and residents; if you thrive in complex and changing stakeholder environments; and if you are excited by the challenge of leading an organisation through its next phase of growth and influence, this role is for you. No two days will be the same, but there are some core parts of this role. Strategic Leadership & Organisational Direction You will lead the delivery of a clear, compelling organisational strategy, adapting it in response to an evolving operating environment and ensuring the organisation remains agile, future focused and well positioned within the voluntary and community sectors. Board Partnership & Governance You will work collaboratively with the Board of Trustees, providing high quality insight, advice and assurance on strategy, finance, risk, governance and compliance, and then supporting effective Board decision making through clear reporting, analysis and professional guidance. Leadership of People & Culture You will lead, inspire and support the staff team through a transparent, inclusive and empowering management style, creating a high performance culture rooted in trust, accountability, equality, diversity and wellbeing. Change Management & Organisational Development You will be a skilled change manager, leading transformation in response to evolving funding landscapes, policy shifts, technology and community needs, designing and implementing systems, structures and processes that strengthen organisational effectiveness and resilience. Ambassadorial Role, Advocacy & External Relations You will be the public face of the organisation, representing it with credibility, passion and authority, and building strong, influential relationships with funders, partners, policymakers, communities and stakeholders. About You The purpose of the Chief Executive Officer s role is to guide and plan the strategic development and overall direction of the organisation, providing strong leadership and co-ordination to ensure the aims, strategic objectives and priorities of the organisation are achieved. To do this, we need someone who embodies the following attributes, skills and experience. You will have: Senior leadership experience within a voluntary, community, public or values led organisation, with accountability for strategy, performance and resources. Proven experience of working effectively with a Board or trustees Demonstrable success in leading and managing organisational change, including restructuring, service development or cultural transformation. Experience in fundraising, income generation and business development Experience of financial leadership, including budgeting, financial planning, income generation and managing funding agreements or contracts. A strong track record of external engagement, partnership working and representation at senior level. People management experience, supporting a compact team delivering diverse projects. Excellent communication skills (including social media) and governance literacy. It will be a distinct advantage to have familiarity with Local Government Reorganisation and devolution, ideally in a county like Surrey. You will be: Motivated, motivating and dynamic An effective communicator (including social media) with good network contacts, especially in the VCSE sector and across local government A strong team builder, able to develop, encourage and support colleagues in making the most of their experience and skillsets and to feel confident in their abilities A visionary leader who is able to embrace and manage change through strategic creativity and innovation, while also able to pay attention to detail when necessary. Ideally, you will also be able to demonstrate understanding of charity governance, compliance and safeguarding. Calm and confident under pressure with an evidence-based approach to prioritising finite resources. These attributes, skills and experience will make you stand out, but even if you do not match all the criteria below, we still want to hear about you and what you can offer. The Nuts and Bolts The role is a permanent contract for 35 hours per week, mostly office based but with some scope for working remotely. Our offices are in Guildford, Surrey We are committed to continued professional development and will support you to develop your skills even further. The role is subject to a satisfactory DBS check. The salary for this post is £62,000 for a 35-hour week. We also offer: 5% employers pension contribution Employee Assistance Programme 25 days holiday with an additional three days between Christmas and New Year, as well as all English Bank Holidays We can only accept applications from candidates with the right to work in the UK.
Mar 24, 2026
Full time
We are looking for a new CEO to lead Surrey Community Action into a bright and exciting future, where the voluntary sector and communities of Surrey are helped to survice and thrive. Surrey Community Action Chief Executive Officer 35 hours per week, mostly office based but with some scope for working remotely. Based in Burpham, Guildford, Surrey The role is subject to a satisfactory DBS check. £62,000 for a 35-hour week 5% employers pension contribution 25 days annual leave plus three days over Christmas Employee Assistance Programme About Surrey Community Action Surrey Community Action supports Surrey s voluntary sector, the diverse communities of Surrey, and other organisations who seek to work with either. We ensure that non-voluntary sector stakeholders understand the value of our sector and how to work together to achieve shared objectives. We provide services to Surrey s voluntary sector that increase their effectiveness or fill gaps in their capability, capacity, and resilience. Services to the Surrey s Communities and we provide services directly to Surrey s communities that support community action and address unsupported needs. About The Role We are seeking a new Chief Executive to join us at an ideal time to complete and implement our emerging new strategy and direct Surrey Community Action into a bright future. As Chief Executive Officer, you will have the scope and authority to shape strategy, influence policy, empower Surrey s voluntary sector, and champion rural communities, working closely with a committed Board, and experienced staff team. You will be the organisation s lead ambassador, building trusted relationships with partners, funders and decision makers, and ensuring the organisation s voice is heard at local, regional and national level. You will also play a critical role in leading change and transformation within the charity - strengthening systems, diversifying income and evolving how the organisation works so it remains resilient, relevant and impactful in a fast changing environment. This is a role for someone who enjoys balancing big picture thinking with practical delivery, and who can bring people with them through periods of transition. If you are motivated to improve the capability, capacity and resilience of the Surrey s voluntary sector, communities and residents; if you thrive in complex and changing stakeholder environments; and if you are excited by the challenge of leading an organisation through its next phase of growth and influence, this role is for you. No two days will be the same, but there are some core parts of this role. Strategic Leadership & Organisational Direction You will lead the delivery of a clear, compelling organisational strategy, adapting it in response to an evolving operating environment and ensuring the organisation remains agile, future focused and well positioned within the voluntary and community sectors. Board Partnership & Governance You will work collaboratively with the Board of Trustees, providing high quality insight, advice and assurance on strategy, finance, risk, governance and compliance, and then supporting effective Board decision making through clear reporting, analysis and professional guidance. Leadership of People & Culture You will lead, inspire and support the staff team through a transparent, inclusive and empowering management style, creating a high performance culture rooted in trust, accountability, equality, diversity and wellbeing. Change Management & Organisational Development You will be a skilled change manager, leading transformation in response to evolving funding landscapes, policy shifts, technology and community needs, designing and implementing systems, structures and processes that strengthen organisational effectiveness and resilience. Ambassadorial Role, Advocacy & External Relations You will be the public face of the organisation, representing it with credibility, passion and authority, and building strong, influential relationships with funders, partners, policymakers, communities and stakeholders. About You The purpose of the Chief Executive Officer s role is to guide and plan the strategic development and overall direction of the organisation, providing strong leadership and co-ordination to ensure the aims, strategic objectives and priorities of the organisation are achieved. To do this, we need someone who embodies the following attributes, skills and experience. You will have: Senior leadership experience within a voluntary, community, public or values led organisation, with accountability for strategy, performance and resources. Proven experience of working effectively with a Board or trustees Demonstrable success in leading and managing organisational change, including restructuring, service development or cultural transformation. Experience in fundraising, income generation and business development Experience of financial leadership, including budgeting, financial planning, income generation and managing funding agreements or contracts. A strong track record of external engagement, partnership working and representation at senior level. People management experience, supporting a compact team delivering diverse projects. Excellent communication skills (including social media) and governance literacy. It will be a distinct advantage to have familiarity with Local Government Reorganisation and devolution, ideally in a county like Surrey. You will be: Motivated, motivating and dynamic An effective communicator (including social media) with good network contacts, especially in the VCSE sector and across local government A strong team builder, able to develop, encourage and support colleagues in making the most of their experience and skillsets and to feel confident in their abilities A visionary leader who is able to embrace and manage change through strategic creativity and innovation, while also able to pay attention to detail when necessary. Ideally, you will also be able to demonstrate understanding of charity governance, compliance and safeguarding. Calm and confident under pressure with an evidence-based approach to prioritising finite resources. These attributes, skills and experience will make you stand out, but even if you do not match all the criteria below, we still want to hear about you and what you can offer. The Nuts and Bolts The role is a permanent contract for 35 hours per week, mostly office based but with some scope for working remotely. Our offices are in Guildford, Surrey We are committed to continued professional development and will support you to develop your skills even further. The role is subject to a satisfactory DBS check. The salary for this post is £62,000 for a 35-hour week. We also offer: 5% employers pension contribution Employee Assistance Programme 25 days holiday with an additional three days between Christmas and New Year, as well as all English Bank Holidays We can only accept applications from candidates with the right to work in the UK.
Job Title: Marketing Executive / Manager Location: IFSE Head Office, 14 Progress Business Park, Croydon, CR0 4XD Salary : Competitive Job type: Full time, Permanent Are you looking to develop your career as a marketer? Would you like to work for a progressive and ambitious company within the restaurant design sector? Do you want to join company that's owned by it's employees? If so, we're looking for you IFSE Group design, build and fit-out award winning restaurants and commercial kitchen facilities for companies across the UK, from the high street to office and B&I food and beverage facilities. From a single piece of equipment to a full turn-key package, we treat every project with exactly the same care and efficiency, creating great results for our customers, our partners and our team. About The Role: As a client-focused business, you'll be working within the sales and marketing team on a daily basis and be responsible for working with the Marketing Director to deal with inbound and outbound enquiries and project leads. You'll be required to confidently engage and effectively converse with key-decision makers and technical staff at target organisations. New leads will then be distributed to the sales team to convert into projects. Your day-to-day activities will include developing the business through b2b marketing activities including social media posting, website editing, email marketing and content creation, ensuring that no two days are the same. You'll support the Marketing Director and the wider sales team with client presentation materials, administration and organisation. You will input captured customer data and help ensure that data stored on the company CRM is up to date and kept to a high degree of accuracy. The candidate will be joining an employee-owned company (similar to Waitrose/John Lewis) and will participate in the profit-share as the company performs successfully. The team will provide full training to ensure that you are up to speed and getting the necessary support to be successful. What we're looking for: Essential Requirements: Confidence with a can-do and self-motivational attitude Excellent telephone manner and communication skills Excellent written English A capability to work towards KPI's Ability to work as part of a growing team Experience with Microsoft Office software Experience with CRM systems Internet proficiency for uploading and downloading documents Strong attention to detail Desirable experience: A background or experience in b2b Marketing / Business Studies A degree in any of the above or similar What you'll receive: A competitive salary (depending on experience and level of skill) Discretionary annual profit share which is related to the success of the company for the year Private Health Care (after 20 weeks service) Generous Company Pension (after 20 weeks service) Life cover amounting to 4x salary (after 20 weeks service) Paid annual leave: 25 days + public holidays. Following the third year of service, leave increases by one day per year, up to a maximum of 30 says annual leave. Bank holidays are paid in additional to the above annual leave. Company laptop Company mobile Additional Information: Work schedule of 9am to 5.30pm, Monday to Friday, with on-site parking available and the IFSE offices are within a 5 minute walk of the Waddon Marsh tram stop. Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of; Marketing Assistant, Marketing Executive, Marketing Administrator, Marketing Officer, Marketing Analyst, B2C Marketing, Marketing Specialist, B2B Marketing, Offline Marketing, Digital Marketing Executive, Marketing Co-ordinator, Marketing Graduate will also be considered for this role.
Mar 24, 2026
Full time
Job Title: Marketing Executive / Manager Location: IFSE Head Office, 14 Progress Business Park, Croydon, CR0 4XD Salary : Competitive Job type: Full time, Permanent Are you looking to develop your career as a marketer? Would you like to work for a progressive and ambitious company within the restaurant design sector? Do you want to join company that's owned by it's employees? If so, we're looking for you IFSE Group design, build and fit-out award winning restaurants and commercial kitchen facilities for companies across the UK, from the high street to office and B&I food and beverage facilities. From a single piece of equipment to a full turn-key package, we treat every project with exactly the same care and efficiency, creating great results for our customers, our partners and our team. About The Role: As a client-focused business, you'll be working within the sales and marketing team on a daily basis and be responsible for working with the Marketing Director to deal with inbound and outbound enquiries and project leads. You'll be required to confidently engage and effectively converse with key-decision makers and technical staff at target organisations. New leads will then be distributed to the sales team to convert into projects. Your day-to-day activities will include developing the business through b2b marketing activities including social media posting, website editing, email marketing and content creation, ensuring that no two days are the same. You'll support the Marketing Director and the wider sales team with client presentation materials, administration and organisation. You will input captured customer data and help ensure that data stored on the company CRM is up to date and kept to a high degree of accuracy. The candidate will be joining an employee-owned company (similar to Waitrose/John Lewis) and will participate in the profit-share as the company performs successfully. The team will provide full training to ensure that you are up to speed and getting the necessary support to be successful. What we're looking for: Essential Requirements: Confidence with a can-do and self-motivational attitude Excellent telephone manner and communication skills Excellent written English A capability to work towards KPI's Ability to work as part of a growing team Experience with Microsoft Office software Experience with CRM systems Internet proficiency for uploading and downloading documents Strong attention to detail Desirable experience: A background or experience in b2b Marketing / Business Studies A degree in any of the above or similar What you'll receive: A competitive salary (depending on experience and level of skill) Discretionary annual profit share which is related to the success of the company for the year Private Health Care (after 20 weeks service) Generous Company Pension (after 20 weeks service) Life cover amounting to 4x salary (after 20 weeks service) Paid annual leave: 25 days + public holidays. Following the third year of service, leave increases by one day per year, up to a maximum of 30 says annual leave. Bank holidays are paid in additional to the above annual leave. Company laptop Company mobile Additional Information: Work schedule of 9am to 5.30pm, Monday to Friday, with on-site parking available and the IFSE offices are within a 5 minute walk of the Waddon Marsh tram stop. Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of; Marketing Assistant, Marketing Executive, Marketing Administrator, Marketing Officer, Marketing Analyst, B2C Marketing, Marketing Specialist, B2B Marketing, Offline Marketing, Digital Marketing Executive, Marketing Co-ordinator, Marketing Graduate will also be considered for this role.
About Vet Partners Vet Partners are a group of vet practices and businesses across the UK, working in true partnership to help keep pets healthy and happy. Their journey started in 2015 with three practices, the CEO and founder was a vet herself and collaborate with other experienced veterinary professionals, to create a caring group of veterinary practices and businesses with a welcoming, family feel, guided by people with extensive experience of practice life and pet care. This spans across, veterinary practices and veterinary business such as nursing schools, laboratories and pet crematoriums. Today they are proud to have developed a supportive group of over 850 sites across the UK, Italy, France, Spain, Germany, Switzerland, Holland, Portugal and Ireland with 12000 employees globally. Sharing a commitment to treating every animal like one of their own, whilst offering their own individual set of services to meet the needs of the local communities they serve. In the UK, Vet Partners presence is based in York where their veterinary teams receive centralised support in all areas, from finance to IT and marketing, as well as fantastic benefits, training and investment, meaning they can focus on what really matters: delivering outstanding care to your pets. Due to continued growth and the requirement to develop new markets, Elevation Recruitment are partnering with Vet Partners to recruit a Group Brand Director. This is a key role for the business at a global and group level. Role: Group Brand Director Reporting to: Chief Marketing Officer Location: York based, with hybrid working The Role: As Group Brand Director, you will hold end-to-end ownership of the group's brand across the UK and Europe, setting the long-term brand vision, strategy, and execution for the organisation. You will lead a significant brand transformation, evolving the business from a historically B2B-focused organisation to a trusted, emotionally resonant parent and endorser brand that engages both B2B and B2C audiences. Operating at Group level, you will ensure the brand drives growth, reputation, talent attraction, and long-term value, while empowering local markets to deliver culturally relevant execution. This role requires a seasoned brand leader with experience navigating complexity, scale, and multi-market environments. Responsibilities: Brand Strategy Define and own the group brand positioning and strategy across all audiences and European markets. Translate company culture, values, and strategic priorities into a clear, compelling, and differentiated brand narrative. Design the brand architecture, clearly articulating the relationship between the parent brand and local practice brands, and ensuring adoption across markets. Brand Evolution and growth Lead the evolution of the brand from B2B to B2C, establishing the group brand as a trusted endorser that creates emotional connection, awareness, and preference. Oversee the phased launch of the brand to B2C audiences, initially in the UK and subsequently across European markets. Ensure the brand plays a central role in supporting client recruitment, loyalty, and talent attraction, while strengthening overall company reputation. Brand Guardianship Establish and monitor key brand health KPIs (awareness, reputation, NPS, etc.) across markets, using insights to inform strategy. Maintain strong awareness of European market trends, competitor activity, digital and channel developments, and consumer behaviour shifts. Provide senior leadership and direction to country marketing and communications teams through dotted-line relationships. Partner closely with country leadership to navigate cultural nuance, market maturity, and regulatory complexity. Act as the champion for brand consistency and integrity across all internal and external communications. Brand Activation & Experience Set the plans for brand activation across all key touchpoints, including digital, social, in-practice experience, PR, and corporate communications. Own key group channels: corporate websites, group-level social media, and PR (including crisis communications). Partner with marketing teams to ensure consistent, high-quality execution of brand plans, tailored to local market needs. Lead external creative partners to bring the brand to life visually and emotionally, across all content and channels. Leadership & Collaboration Operate as a senior leader, partnering with the Senior Management Team including Country Leads, to embed the brand across the organisation. Influence at the highest levels, aligning stakeholders around a shared brand vision and direction. Build strong cross-functional collaboration and alignment across markets, functions, and leadership teams.
Mar 24, 2026
Full time
About Vet Partners Vet Partners are a group of vet practices and businesses across the UK, working in true partnership to help keep pets healthy and happy. Their journey started in 2015 with three practices, the CEO and founder was a vet herself and collaborate with other experienced veterinary professionals, to create a caring group of veterinary practices and businesses with a welcoming, family feel, guided by people with extensive experience of practice life and pet care. This spans across, veterinary practices and veterinary business such as nursing schools, laboratories and pet crematoriums. Today they are proud to have developed a supportive group of over 850 sites across the UK, Italy, France, Spain, Germany, Switzerland, Holland, Portugal and Ireland with 12000 employees globally. Sharing a commitment to treating every animal like one of their own, whilst offering their own individual set of services to meet the needs of the local communities they serve. In the UK, Vet Partners presence is based in York where their veterinary teams receive centralised support in all areas, from finance to IT and marketing, as well as fantastic benefits, training and investment, meaning they can focus on what really matters: delivering outstanding care to your pets. Due to continued growth and the requirement to develop new markets, Elevation Recruitment are partnering with Vet Partners to recruit a Group Brand Director. This is a key role for the business at a global and group level. Role: Group Brand Director Reporting to: Chief Marketing Officer Location: York based, with hybrid working The Role: As Group Brand Director, you will hold end-to-end ownership of the group's brand across the UK and Europe, setting the long-term brand vision, strategy, and execution for the organisation. You will lead a significant brand transformation, evolving the business from a historically B2B-focused organisation to a trusted, emotionally resonant parent and endorser brand that engages both B2B and B2C audiences. Operating at Group level, you will ensure the brand drives growth, reputation, talent attraction, and long-term value, while empowering local markets to deliver culturally relevant execution. This role requires a seasoned brand leader with experience navigating complexity, scale, and multi-market environments. Responsibilities: Brand Strategy Define and own the group brand positioning and strategy across all audiences and European markets. Translate company culture, values, and strategic priorities into a clear, compelling, and differentiated brand narrative. Design the brand architecture, clearly articulating the relationship between the parent brand and local practice brands, and ensuring adoption across markets. Brand Evolution and growth Lead the evolution of the brand from B2B to B2C, establishing the group brand as a trusted endorser that creates emotional connection, awareness, and preference. Oversee the phased launch of the brand to B2C audiences, initially in the UK and subsequently across European markets. Ensure the brand plays a central role in supporting client recruitment, loyalty, and talent attraction, while strengthening overall company reputation. Brand Guardianship Establish and monitor key brand health KPIs (awareness, reputation, NPS, etc.) across markets, using insights to inform strategy. Maintain strong awareness of European market trends, competitor activity, digital and channel developments, and consumer behaviour shifts. Provide senior leadership and direction to country marketing and communications teams through dotted-line relationships. Partner closely with country leadership to navigate cultural nuance, market maturity, and regulatory complexity. Act as the champion for brand consistency and integrity across all internal and external communications. Brand Activation & Experience Set the plans for brand activation across all key touchpoints, including digital, social, in-practice experience, PR, and corporate communications. Own key group channels: corporate websites, group-level social media, and PR (including crisis communications). Partner with marketing teams to ensure consistent, high-quality execution of brand plans, tailored to local market needs. Lead external creative partners to bring the brand to life visually and emotionally, across all content and channels. Leadership & Collaboration Operate as a senior leader, partnering with the Senior Management Team including Country Leads, to embed the brand across the organisation. Influence at the highest levels, aligning stakeholders around a shared brand vision and direction. Build strong cross-functional collaboration and alignment across markets, functions, and leadership teams.
YOUTH ENDOWMENT FUND CHARITABLE TRUST
Hackney, London
The Youth Endowment Fund Head of Digital Communications Reports to: Director of External Affairs and Youth Understanding Salary: £67,800 Location: Central London or Hybrid (see below) Contract: 2-year fixed term contract Closing date for applications: 12pm, Tuesday 7th April 2026 Interview dates: Week commencing 20th April 2026 About the Youth Endowment Fund (YEF) All of us will experience violence at some point in our lives. For many children, it is a daily reality. Each year, tens of children are killed, hundreds are hospitalised, 1 in 5 teenage children are victims and the majority admit to feeling afraid of violence. It scares them when they travel home from school, prevents them from going out and makes the most vulnerable feel like they don't matter. It is taking lives, traumatising families and dividing communities. It robs potential, progress and hope. But it doesn't have to be this way. The Youth Endowment Fund believes that no child should be affected by violence. We research violence to understand it; we find, fund and test what works to prevent it; and we are building a movement to end it. Communications at YEF The Communications team, within the External Affairs and Youth Understanding directorate, is a critical arm of the organisation. We can only reduce violence if people hear about what works and put it into practice. Change is hard and it only happens if people trust where it comes from and want to engage with what we are communicating. We can only make change at scale if we're smart about using digital tools to reach a growing, diverse audience across society. We need professionals working across our sectors - youth-workers, police officers, social workers, policymakers, headteachers, and more - to find out about and be part of our movement. To do this, we must communicate with humility, authenticity and clarity. We need politicians, commissioners and funders to follow our guidance and use our products. To do this, we must secure a seat at the table, communicate with intellectual rigour and persuade using the evidence. We also need to connect with wider society, helping anyone who cares about making Britain safer for the next generation to understand what we do, what works and how they can support our cause. To do this, our brand must be accessible and inspiring, leveraging robust research alongside human storytelling. As the Head of Digital Communications, you will be essential to achieving our mission. You will join the YEF at an exciting time. We are entering a crucial phase of increasing our policy influence at the top of government, changing things for the better across our sectors - education, youth justice, youth sector, children's services, policing, health - and mobilising a movement to keep children and young people safe. Your job is to make sure that the right people are drawn to our website and our digital communications, that they discover and engage with our content - from quoting our data, to using our Toolkit and evidence, to following practical recommendations in our guidance, to watching videos about the latest trends and conversations in violence prevention - and trust what we have to say. You will support the Director of External Affairs and Youth Understanding to plan, build and execute a digital campaign to make all of this happen. You will help to lead the Communications team to hold the attention of our priority audiences and making them act. Key Responsibilities The core of your job is to ensure that YEF's audience grows rapidly and strategically in size, that people working in our sectors gain awareness and confidence in our brand and that decision-makers engage with our work via our digital channels: our website, social media, newsletters, search, long- and short-form videos and the Safe podcast. You will further develop YEF's existing digital marketing strategy into a national campaign across for mobilising the evidence to prevent violence affecting children and young people. You will provide leadership to YEF generally and the Communications team specifically - managing the Senior Digital Marketing Manager and Digital Marketing and Communications Officer - to develop internal collaboration for boosting organisation-wide digital activity, such as call-to-actions via social media and video content. You will execute a strategy for moving to a more segmented, sector-specific communication strategy that engages each audience (whether teachers, youth workers, police officers etc.) to use of YEF's products whether our Toolkit, our Guidance on what works and self-assessment tools for each sector. To commission and develop compelling, eye-catching video content that authentically showcases case studies of our work, drives our audiences towards our channels and products and significantly boosts widespread engagement - views, likes, comments and shares - online. To help secure and convert high-profile digital communications opportunities for the team in representing YEF's work, including podcast and video placements. To develop and leverage relevant agency relationships, and use data analytics, to optimise our SEO positioning for online searches related to youth violence, advise on investment in paid advertising to drive traffic to our website and products, and generally boost our digital engagement. About You You are this sort of person: You communicate complex ideas clearly. Whether speaking or writing, you break down complicated concepts in ways that make sense to different audiences - without oversimplifying. You bring clarity where others bring jargon. You get things done. You're organised, delivery-focused, and produce high-quality work, even under pressure. You work independently and to a high standard. You are skilled at designing and delivering digital comms and audience journeys for different segments of an organisation's audience. You know how to build up a clear picture of audience members, develop their customer journey and turn them from unaware to aware, to a user and then an advocate. You think big and adapt fast. You're a strategic thinker who can see the big picture without losing sight of the detail. You're logical, creative, and open to challenge - always testing and refining your ideas. You care about the detail. You like getting a system working well, planning a campaign and getting the detail right, organizing who is doing what and seeing it all happen. You pay attention to what is happening in the world. You're plugged into current affairs, technological trends and media conversations, particularly when it comes to British society. You are committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, backgrounds and values. You have: A track record of driving digital communications to hundreds of thousands of people at a regional or national scale. You have led, planned and executed campaigns that bring about measurable outcomes online and practical change in the real world. Experience working with a mission-driven charity, organisation or business. You care about using your extensive digital skills to drive the work of an organisation striving to achieve social change. Experience within a leadership or management position. You have led people to drive bold, transformative communications for an organisation, company or business. Expertise in using technical tools and data analytics to target audiences online. You know how to segment and target digital audiences, transform SEO performance, develop high quality websites, increase newsletter engagement and bring new technical tools to solve problems. You have experience of commissioning creative partners - like consultants, videographers and designers - to produce compelling digital outputs and developing narrative-led content about urgent social issues that draws people in. A track record of producing video - such as case studies, explainers or podcasts - to increase positive regard, brand awareness and audience engagement on LinkedIn, Instagram Reels, YouTube, TikTok and X. You may have the following, but they are not necessary: A qualification in digital marketing. Past experience of using Salesforce for marketing campaigns. Experience of working in or close to one or more of our priority sectors:education, youth justice, youth sector, children's services, policing and health. Knowledge of using Artificial Intelligence to ethically and effectively boost digital performance at an organisation While it's not a criteria, we are especially interested to hear from applicants who have lived experience of youth violence. It's important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however . click apply for full job details
Mar 24, 2026
Full time
The Youth Endowment Fund Head of Digital Communications Reports to: Director of External Affairs and Youth Understanding Salary: £67,800 Location: Central London or Hybrid (see below) Contract: 2-year fixed term contract Closing date for applications: 12pm, Tuesday 7th April 2026 Interview dates: Week commencing 20th April 2026 About the Youth Endowment Fund (YEF) All of us will experience violence at some point in our lives. For many children, it is a daily reality. Each year, tens of children are killed, hundreds are hospitalised, 1 in 5 teenage children are victims and the majority admit to feeling afraid of violence. It scares them when they travel home from school, prevents them from going out and makes the most vulnerable feel like they don't matter. It is taking lives, traumatising families and dividing communities. It robs potential, progress and hope. But it doesn't have to be this way. The Youth Endowment Fund believes that no child should be affected by violence. We research violence to understand it; we find, fund and test what works to prevent it; and we are building a movement to end it. Communications at YEF The Communications team, within the External Affairs and Youth Understanding directorate, is a critical arm of the organisation. We can only reduce violence if people hear about what works and put it into practice. Change is hard and it only happens if people trust where it comes from and want to engage with what we are communicating. We can only make change at scale if we're smart about using digital tools to reach a growing, diverse audience across society. We need professionals working across our sectors - youth-workers, police officers, social workers, policymakers, headteachers, and more - to find out about and be part of our movement. To do this, we must communicate with humility, authenticity and clarity. We need politicians, commissioners and funders to follow our guidance and use our products. To do this, we must secure a seat at the table, communicate with intellectual rigour and persuade using the evidence. We also need to connect with wider society, helping anyone who cares about making Britain safer for the next generation to understand what we do, what works and how they can support our cause. To do this, our brand must be accessible and inspiring, leveraging robust research alongside human storytelling. As the Head of Digital Communications, you will be essential to achieving our mission. You will join the YEF at an exciting time. We are entering a crucial phase of increasing our policy influence at the top of government, changing things for the better across our sectors - education, youth justice, youth sector, children's services, policing, health - and mobilising a movement to keep children and young people safe. Your job is to make sure that the right people are drawn to our website and our digital communications, that they discover and engage with our content - from quoting our data, to using our Toolkit and evidence, to following practical recommendations in our guidance, to watching videos about the latest trends and conversations in violence prevention - and trust what we have to say. You will support the Director of External Affairs and Youth Understanding to plan, build and execute a digital campaign to make all of this happen. You will help to lead the Communications team to hold the attention of our priority audiences and making them act. Key Responsibilities The core of your job is to ensure that YEF's audience grows rapidly and strategically in size, that people working in our sectors gain awareness and confidence in our brand and that decision-makers engage with our work via our digital channels: our website, social media, newsletters, search, long- and short-form videos and the Safe podcast. You will further develop YEF's existing digital marketing strategy into a national campaign across for mobilising the evidence to prevent violence affecting children and young people. You will provide leadership to YEF generally and the Communications team specifically - managing the Senior Digital Marketing Manager and Digital Marketing and Communications Officer - to develop internal collaboration for boosting organisation-wide digital activity, such as call-to-actions via social media and video content. You will execute a strategy for moving to a more segmented, sector-specific communication strategy that engages each audience (whether teachers, youth workers, police officers etc.) to use of YEF's products whether our Toolkit, our Guidance on what works and self-assessment tools for each sector. To commission and develop compelling, eye-catching video content that authentically showcases case studies of our work, drives our audiences towards our channels and products and significantly boosts widespread engagement - views, likes, comments and shares - online. To help secure and convert high-profile digital communications opportunities for the team in representing YEF's work, including podcast and video placements. To develop and leverage relevant agency relationships, and use data analytics, to optimise our SEO positioning for online searches related to youth violence, advise on investment in paid advertising to drive traffic to our website and products, and generally boost our digital engagement. About You You are this sort of person: You communicate complex ideas clearly. Whether speaking or writing, you break down complicated concepts in ways that make sense to different audiences - without oversimplifying. You bring clarity where others bring jargon. You get things done. You're organised, delivery-focused, and produce high-quality work, even under pressure. You work independently and to a high standard. You are skilled at designing and delivering digital comms and audience journeys for different segments of an organisation's audience. You know how to build up a clear picture of audience members, develop their customer journey and turn them from unaware to aware, to a user and then an advocate. You think big and adapt fast. You're a strategic thinker who can see the big picture without losing sight of the detail. You're logical, creative, and open to challenge - always testing and refining your ideas. You care about the detail. You like getting a system working well, planning a campaign and getting the detail right, organizing who is doing what and seeing it all happen. You pay attention to what is happening in the world. You're plugged into current affairs, technological trends and media conversations, particularly when it comes to British society. You are committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, backgrounds and values. You have: A track record of driving digital communications to hundreds of thousands of people at a regional or national scale. You have led, planned and executed campaigns that bring about measurable outcomes online and practical change in the real world. Experience working with a mission-driven charity, organisation or business. You care about using your extensive digital skills to drive the work of an organisation striving to achieve social change. Experience within a leadership or management position. You have led people to drive bold, transformative communications for an organisation, company or business. Expertise in using technical tools and data analytics to target audiences online. You know how to segment and target digital audiences, transform SEO performance, develop high quality websites, increase newsletter engagement and bring new technical tools to solve problems. You have experience of commissioning creative partners - like consultants, videographers and designers - to produce compelling digital outputs and developing narrative-led content about urgent social issues that draws people in. A track record of producing video - such as case studies, explainers or podcasts - to increase positive regard, brand awareness and audience engagement on LinkedIn, Instagram Reels, YouTube, TikTok and X. You may have the following, but they are not necessary: A qualification in digital marketing. Past experience of using Salesforce for marketing campaigns. Experience of working in or close to one or more of our priority sectors:education, youth justice, youth sector, children's services, policing and health. Knowledge of using Artificial Intelligence to ethically and effectively boost digital performance at an organisation While it's not a criteria, we are especially interested to hear from applicants who have lived experience of youth violence. It's important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however . click apply for full job details
We are pleased to announce that this position is now open for recruitment. The deadline for applications is 12th December, and interviews will be conducted on 17th December. As a community outreach officer, you will help promote the station and our work by liaising with relevant local organisations to organise access to radio programmes and sponsorship. You will also facilitate linked events and meetings between the station, relevant organisations and local people who are accessing these services. Your role will be to work closely with Community Groups in socially or financially deprived areas. You will provide assistance, leadership, set goals, and bring local people together to make changes, as well as helping people develop the skills to eventually continue the interest gained through our programmes. Location: Leeds. Employment type: Full Time. Salary: £24,806. Your work will typically include: Finding out about the community's needs, problems and barriers Awareness of maintaining mental health - exercising, diet, and using social media to deliver online yoga sessions, Tai Chi, general keep fit, healthy cooking, and teaching young people about finances. Encouraging local communities to talk and communicate with each other. Developing new programmes and station sponsorship opportunities, and monitoring existing projects. Helping to raise public awareness about community issues through Fever FM. Encouraging local people to take action. Building links with other Community Groups and agencies on behalf of Fever FM. Training volunteer programme presenters who come from partnership organisations. Planning meetings and events with local partners. Doing any necessary administrative work. Added: 27th of November Closes: 12th of December Requirements to Apply Please email your CV and a one-page statement (max 500 words) outlining why you're the ideal candidate for this role. How to Apply Email: Telephone: Visit Website
Mar 23, 2026
Full time
We are pleased to announce that this position is now open for recruitment. The deadline for applications is 12th December, and interviews will be conducted on 17th December. As a community outreach officer, you will help promote the station and our work by liaising with relevant local organisations to organise access to radio programmes and sponsorship. You will also facilitate linked events and meetings between the station, relevant organisations and local people who are accessing these services. Your role will be to work closely with Community Groups in socially or financially deprived areas. You will provide assistance, leadership, set goals, and bring local people together to make changes, as well as helping people develop the skills to eventually continue the interest gained through our programmes. Location: Leeds. Employment type: Full Time. Salary: £24,806. Your work will typically include: Finding out about the community's needs, problems and barriers Awareness of maintaining mental health - exercising, diet, and using social media to deliver online yoga sessions, Tai Chi, general keep fit, healthy cooking, and teaching young people about finances. Encouraging local communities to talk and communicate with each other. Developing new programmes and station sponsorship opportunities, and monitoring existing projects. Helping to raise public awareness about community issues through Fever FM. Encouraging local people to take action. Building links with other Community Groups and agencies on behalf of Fever FM. Training volunteer programme presenters who come from partnership organisations. Planning meetings and events with local partners. Doing any necessary administrative work. Added: 27th of November Closes: 12th of December Requirements to Apply Please email your CV and a one-page statement (max 500 words) outlining why you're the ideal candidate for this role. How to Apply Email: Telephone: Visit Website
Contract type : Full time, 12 month fixed term contract Working arrangements: 35 hours a week. Standard working hours between 9am - 5pm, Monday to Friday. Hybrid working, with a minimum of 6 days per month in the office. In office anchor days on Wednesday Location: London, plus travel to Liverpool and Wales as required About the role We are seeking an experienced and strategic Head of Policy and Campaigns to join us on a maternity cover contract at an exciting time for the organisation. Reporting to the Deputy Director of Communications, Policy and Research, you will lead the policy and campaigns team and oversee the creative, impactful delivery of our policy, campaigns and public affairs work in England and Wales. You will play a central role in shaping and delivering a new set of campaign priorities developed in consultation with our members. This is a high profile leadership role, combining policy development, external influencing, stakeholder engagement and team management. You will work closely with RCP senior officers and colleagues, providing expert advice and ensuring the RCP remains a credible and influential voice with government, Parliament, the NHS and the wider health sector. What you'll do Lead and oversee the delivery of RCP policy, campaigns and public affairs plans. Drive the development of high quality policy reports, briefings and campaign materials. Provide senior level advice to the president, senior officers, CEO and executive directors. Build and maintain strong relationships with external stakeholders. Identify political and policy risks and opportunities and act decisively to manage them. Manage, support and develop a high performing policy and campaigns team. Contribute to the leadership of the Communications, Policy and Research directorate. About you You will be a confident and collaborative leader with a strong track record in health or social care policy and influencing. You will bring: deep understanding of the UK health and social care policy landscape and parliamentary process senior level experience of policy development and delivering successful influencing or campaigning work excellent leadership and people management skills strong strategic thinking, judgement and attention to detail the ability to build credibility quickly with senior stakeholders, including clinicians, politicians and civil servants. Experience of working in a membership organisation, media and communications, or policy making in Wales would be an advantage. Closing date: 27 March 2026 Interviewing date: 07 April 2026 The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity. The RCP is all about our people - our members, staff, volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into our community people who represent the 21st-century medical workforce and the diverse population of patients we serve is a priority for us.
Mar 23, 2026
Full time
Contract type : Full time, 12 month fixed term contract Working arrangements: 35 hours a week. Standard working hours between 9am - 5pm, Monday to Friday. Hybrid working, with a minimum of 6 days per month in the office. In office anchor days on Wednesday Location: London, plus travel to Liverpool and Wales as required About the role We are seeking an experienced and strategic Head of Policy and Campaigns to join us on a maternity cover contract at an exciting time for the organisation. Reporting to the Deputy Director of Communications, Policy and Research, you will lead the policy and campaigns team and oversee the creative, impactful delivery of our policy, campaigns and public affairs work in England and Wales. You will play a central role in shaping and delivering a new set of campaign priorities developed in consultation with our members. This is a high profile leadership role, combining policy development, external influencing, stakeholder engagement and team management. You will work closely with RCP senior officers and colleagues, providing expert advice and ensuring the RCP remains a credible and influential voice with government, Parliament, the NHS and the wider health sector. What you'll do Lead and oversee the delivery of RCP policy, campaigns and public affairs plans. Drive the development of high quality policy reports, briefings and campaign materials. Provide senior level advice to the president, senior officers, CEO and executive directors. Build and maintain strong relationships with external stakeholders. Identify political and policy risks and opportunities and act decisively to manage them. Manage, support and develop a high performing policy and campaigns team. Contribute to the leadership of the Communications, Policy and Research directorate. About you You will be a confident and collaborative leader with a strong track record in health or social care policy and influencing. You will bring: deep understanding of the UK health and social care policy landscape and parliamentary process senior level experience of policy development and delivering successful influencing or campaigning work excellent leadership and people management skills strong strategic thinking, judgement and attention to detail the ability to build credibility quickly with senior stakeholders, including clinicians, politicians and civil servants. Experience of working in a membership organisation, media and communications, or policy making in Wales would be an advantage. Closing date: 27 March 2026 Interviewing date: 07 April 2026 The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity. The RCP is all about our people - our members, staff, volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into our community people who represent the 21st-century medical workforce and the diverse population of patients we serve is a priority for us.
Sheffield Cathedral stands at the heart of the city as both an iconic Christian landmark and a living centre of prayer, worship, and mission. Guided by our commitment to be "A Place for All People," the Cathedral is investing in new forms of sacramental mission across the Diocese of Sheffield. The Community of St Paulinus (CsP) is a pioneering, non-residential community focused on resourcing sacramental church planting, forming disciples, and strengthening partnerships across the diocese. Please see the CsP Explainer document as part of this job pack for further information. This newly created role of Marketing & Content Lead reflects a strategic investment in building the public voice, identity and reach of CsP. We are seeking a creative and strategically minded marketing professional who will establish and grow CsP's digital platforms from the ground up, developing a distinctive brand voice and presence that is rooted in Sheffield Cathedral while clearly expressing the unique identity of the Community of St Paulinus. The postholder will shape CsP's emerging communications strategy, build audiences, develop campaigns, and contribute to wider marketing thinking within the Project Resource Team. The Marketing & Content Lead will sit within the Project Resource Team (PRT), alongside the Project Manager, Administration Assistant, and Fundraising Officer. The postholder will be line managed by the Project Manager and will be a key part of the agile Project Resource Team, which serves the CsP. The postholder will also collaborate with the Cathedral Marketing and Communications Team, where appropriate, to ensure alignment and shared opportunity, with the wider Cathedral communications strategy and work. This is a post which is funded by a grant from the National Church currently up to the end of 2028. There will be further opportunity for us to review and extend the role if further funding is available with the current expectation that this could be until 2031. Regular reviews on this will take place. We have a strong record for applications and grants, but we are not in a position to give guarantees. Salary: £27,278 per annum (4 days per week or 30 hours per week) Contract & Working Pattern Part-time: 4 days per week Flexible working arrangements available by negotiation Some occasional evening or weekend work may be required Fixed-term (initial term to be confirmed) Purpose of the Role The Marketing & Content Lead will: Establish and grow CsP's social media and digital platforms from the ground up Develop and implement a clear, distinctive brand voice and visual identity for CsP, in keeping with Sheffield Cathedral's overarching brand Lead the creation of strategic marketing campaigns that support CsP's mission, partnerships and development Contribute to wider CsP strategic planning through marketing insight, audience data and campaign evaluation Key Responsibilities Brand Development & Strategic Marketing Develop and articulate a distinctive brand voice, tone and visual identity for CsP, aligned with Sheffield Cathedral's wider brand framework Contribute to the development of CsP's wider communications and marketing strategy Use insight, analytics and audience data to inform decision-making and strategic direction Social Media & Digital Platform Development Establish CsP's social media channels and develop a structured growth plan Create and implement a strategic content plan aligned with CsP priorities Build engaged online communities through consistent, high-quality storytelling Monitor analytics and adjust strategy to increase reach, engagement and impact Content Creation & Storytelling Capture and produce high-quality photography, video and graphics Produce short-form video for social platforms Design on-brand graphics using Canva or similar tools Maintain a digital asset library and content calendar Campaign Development (Digital and Physical) Design and deliver strategic campaigns across the year aligned with CsP priorities Integrate digital campaigns with physical marketing materials (print, event collateral, banners, flyers etc.) Work with CsP leadership - and within the CsP Project Resource Team - to identify priority themes and moments Support email communications and audience development Parish & Network Support Support selected parish partners in developing sustainable digital practices Provide light-touch coaching and share templates, tools and good practice Help build marketing and communications confidence across the CsP network Person Specification Essential Strong strategic marketing skills, including campaign planning and audience growth Demonstrable experience building and growing social media platforms Excellent written communication skills with the ability to develop a distinctive tone of voice Proven skills in digital content creation (video, photography, graphic design) Strong design ability using Canva (or similar platforms) Experience using analytics and insight tools to inform strategy Desirable Experience developing brand guidelines Experience working in a church, charity, or not-for-profit context Familiarity with website CMS platforms (e.g. Squarespace or WordPress) Personal Attributes We are looking for someone who is: Creative and mission-minded Proactive and collaborative Spiritually sensitive and pastorally aware Flexible and reliable Able to work with both strategic focus and practical delivery Why Join Us? This is a rare opportunity to shape the public voice and identity of a growing cathedral-based mission initiative at a formative stage. The Marketing & Content Lead will play a key role in building CsP's presence from the ground up, helping articulate its vision, strengthen partnerships, and contribute strategically to its future growth. Applications must be submitted by 12 noon on Thursday 9 April. Short-listing by the panel will take place on Monday 13 April 2026. Interviews will take place at Sheffield Cathedral Thursday 30 April 2026.
Mar 23, 2026
Contractor
Sheffield Cathedral stands at the heart of the city as both an iconic Christian landmark and a living centre of prayer, worship, and mission. Guided by our commitment to be "A Place for All People," the Cathedral is investing in new forms of sacramental mission across the Diocese of Sheffield. The Community of St Paulinus (CsP) is a pioneering, non-residential community focused on resourcing sacramental church planting, forming disciples, and strengthening partnerships across the diocese. Please see the CsP Explainer document as part of this job pack for further information. This newly created role of Marketing & Content Lead reflects a strategic investment in building the public voice, identity and reach of CsP. We are seeking a creative and strategically minded marketing professional who will establish and grow CsP's digital platforms from the ground up, developing a distinctive brand voice and presence that is rooted in Sheffield Cathedral while clearly expressing the unique identity of the Community of St Paulinus. The postholder will shape CsP's emerging communications strategy, build audiences, develop campaigns, and contribute to wider marketing thinking within the Project Resource Team. The Marketing & Content Lead will sit within the Project Resource Team (PRT), alongside the Project Manager, Administration Assistant, and Fundraising Officer. The postholder will be line managed by the Project Manager and will be a key part of the agile Project Resource Team, which serves the CsP. The postholder will also collaborate with the Cathedral Marketing and Communications Team, where appropriate, to ensure alignment and shared opportunity, with the wider Cathedral communications strategy and work. This is a post which is funded by a grant from the National Church currently up to the end of 2028. There will be further opportunity for us to review and extend the role if further funding is available with the current expectation that this could be until 2031. Regular reviews on this will take place. We have a strong record for applications and grants, but we are not in a position to give guarantees. Salary: £27,278 per annum (4 days per week or 30 hours per week) Contract & Working Pattern Part-time: 4 days per week Flexible working arrangements available by negotiation Some occasional evening or weekend work may be required Fixed-term (initial term to be confirmed) Purpose of the Role The Marketing & Content Lead will: Establish and grow CsP's social media and digital platforms from the ground up Develop and implement a clear, distinctive brand voice and visual identity for CsP, in keeping with Sheffield Cathedral's overarching brand Lead the creation of strategic marketing campaigns that support CsP's mission, partnerships and development Contribute to wider CsP strategic planning through marketing insight, audience data and campaign evaluation Key Responsibilities Brand Development & Strategic Marketing Develop and articulate a distinctive brand voice, tone and visual identity for CsP, aligned with Sheffield Cathedral's wider brand framework Contribute to the development of CsP's wider communications and marketing strategy Use insight, analytics and audience data to inform decision-making and strategic direction Social Media & Digital Platform Development Establish CsP's social media channels and develop a structured growth plan Create and implement a strategic content plan aligned with CsP priorities Build engaged online communities through consistent, high-quality storytelling Monitor analytics and adjust strategy to increase reach, engagement and impact Content Creation & Storytelling Capture and produce high-quality photography, video and graphics Produce short-form video for social platforms Design on-brand graphics using Canva or similar tools Maintain a digital asset library and content calendar Campaign Development (Digital and Physical) Design and deliver strategic campaigns across the year aligned with CsP priorities Integrate digital campaigns with physical marketing materials (print, event collateral, banners, flyers etc.) Work with CsP leadership - and within the CsP Project Resource Team - to identify priority themes and moments Support email communications and audience development Parish & Network Support Support selected parish partners in developing sustainable digital practices Provide light-touch coaching and share templates, tools and good practice Help build marketing and communications confidence across the CsP network Person Specification Essential Strong strategic marketing skills, including campaign planning and audience growth Demonstrable experience building and growing social media platforms Excellent written communication skills with the ability to develop a distinctive tone of voice Proven skills in digital content creation (video, photography, graphic design) Strong design ability using Canva (or similar platforms) Experience using analytics and insight tools to inform strategy Desirable Experience developing brand guidelines Experience working in a church, charity, or not-for-profit context Familiarity with website CMS platforms (e.g. Squarespace or WordPress) Personal Attributes We are looking for someone who is: Creative and mission-minded Proactive and collaborative Spiritually sensitive and pastorally aware Flexible and reliable Able to work with both strategic focus and practical delivery Why Join Us? This is a rare opportunity to shape the public voice and identity of a growing cathedral-based mission initiative at a formative stage. The Marketing & Content Lead will play a key role in building CsP's presence from the ground up, helping articulate its vision, strengthen partnerships, and contribute strategically to its future growth. Applications must be submitted by 12 noon on Thursday 9 April. Short-listing by the panel will take place on Monday 13 April 2026. Interviews will take place at Sheffield Cathedral Thursday 30 April 2026.
Pertemps Network Group are delighted to be supporting a reputable and forward-thinking Housing Provider in the appointment of a highly experienced Maintenance Team Leader . This is a pivotal leadership role with full operational responsibility for responsive repairs, compliance, asset management, capital works delivery, contractor performance, and regulatory assurance. Reporting directly to an operational leader, this role combines technical expertise with strategic oversight and people management. Salary: £48,000 - £53,000 per annum Full Time Permanent Sector: Social Housing Location: London The Opportunity This position offers the chance to take ownership of a comprehensive maintenance and asset management function, ensuring properties remain safe, compliant, and maintained to a high standard, while driving continuous service improvement and regulatory excellence. You will operate at both operational and strategic levels, ensuring compliance with statutory requirements, regulatory standards, and organisational KPIs. Key Responsibilities Strategic Asset Management & Maintenance Leadership Lead the delivery of the Asset Management Programme , ensuring effective lifecycle planning and long-term investment strategies. Oversee stock condition surveys and maintain accurate property data to inform capital planning. Develop and implement preventative maintenance strategies to reduce reactive repairs . Drive value for money across maintenance contracts and service delivery. Ensure systems are in place to monitor and improve performance against regulatory consumer standards . Responsive Repairs & Voids Management Oversee day-to-day maintenance operations and ensure works are completed within agreed SLAs. Undertake post-inspections of works exceeding £1,400 to ensure quality and compliance. Conduct void inspections and sign-off to minimise turnaround times and revenue loss. Act as escalation point for complex repairs cases. Participate in and manage the emergency out-of-hours escalation service. Compliance & Building Safety Assurance Take full responsibility for statutory compliance across: Gas Safety (CP12 certification oversight) Fire Safety (FRA actions and remedial works) Electrical Safety (EICR compliance) Legionella monitoring and control Asbestos management plans Lift servicing and LOLER compliance Health & Safety legislation applicable to social housing You will ensure robust audit trails, compliance tracking systems, and regulatory reporting mechanisms are maintained to inspection-ready standard. Capital Works & Contractor Management Lead refurbishment and improvement projects (internal and external domestic works). Manage external contractors on site, ensuring quality, safety, and adherence to specification. Oversee cyclical maintenance and major works programmes . Contribute to procurement exercises including tender preparation and contractor evaluation. Monitor contractor KPIs and implement performance management where required. Disrepair, Complaints & Risk Management Manage and mitigate housing disrepair claims in collaboration with legal teams. Ensure all Stage 1 and Stage 2 complaints are investigated and responded to within target. Respond to Member enquiries professionally and within agreed timescales. Identify and manage operational risk within the maintenance function. Financial & Performance Management Work alongside Senior Management in planning, managing, and monitoring the maintenance and asset management budget. Ensure accurate forecasting and cost control across programmes. Produce detailed KPI and performance reports for Board and senior leadership. Analyse data trends to identify service improvement opportunities. Team Leadership & Stakeholder Engagement Direct line management of two Customer Service Officers within the maintenance team. Develop team capability and performance standards. Liaise effectively with tenants, contractors, Board members, and senior stakeholders Promote a strong customer-focused culture within the service. Candidate Profile We are seeking a technically competent and commercially aware maintenance professional with: Extensive experience in social housing maintenance or asset management Strong working knowledge of statutory compliance frameworks Demonstrable experience managing contractors and capital works projects Experience handling disrepair claims and complex complaints Budget management and financial monitoring experience Strong data analysis and reporting capability Leadership experience within a property or maintenance environment Excellent communication and stakeholder management skills Desirable Relevant qualification in Building Surveying, Construction, Property Management, or Asset Management NEBOSH / IOSH certification Knowledge of social housing regulatory standards and consumer standards Why Apply? This is an opportunity to take full ownership of a critical housing function within a respected organisation. The successful candidate will play a central role in ensuring regulatory compliance, resident safety, financial control, and service excellence. If you are a driven maintenance professional ready to operate at leadership level within social housing, we would welcome your application.
Mar 23, 2026
Full time
Pertemps Network Group are delighted to be supporting a reputable and forward-thinking Housing Provider in the appointment of a highly experienced Maintenance Team Leader . This is a pivotal leadership role with full operational responsibility for responsive repairs, compliance, asset management, capital works delivery, contractor performance, and regulatory assurance. Reporting directly to an operational leader, this role combines technical expertise with strategic oversight and people management. Salary: £48,000 - £53,000 per annum Full Time Permanent Sector: Social Housing Location: London The Opportunity This position offers the chance to take ownership of a comprehensive maintenance and asset management function, ensuring properties remain safe, compliant, and maintained to a high standard, while driving continuous service improvement and regulatory excellence. You will operate at both operational and strategic levels, ensuring compliance with statutory requirements, regulatory standards, and organisational KPIs. Key Responsibilities Strategic Asset Management & Maintenance Leadership Lead the delivery of the Asset Management Programme , ensuring effective lifecycle planning and long-term investment strategies. Oversee stock condition surveys and maintain accurate property data to inform capital planning. Develop and implement preventative maintenance strategies to reduce reactive repairs . Drive value for money across maintenance contracts and service delivery. Ensure systems are in place to monitor and improve performance against regulatory consumer standards . Responsive Repairs & Voids Management Oversee day-to-day maintenance operations and ensure works are completed within agreed SLAs. Undertake post-inspections of works exceeding £1,400 to ensure quality and compliance. Conduct void inspections and sign-off to minimise turnaround times and revenue loss. Act as escalation point for complex repairs cases. Participate in and manage the emergency out-of-hours escalation service. Compliance & Building Safety Assurance Take full responsibility for statutory compliance across: Gas Safety (CP12 certification oversight) Fire Safety (FRA actions and remedial works) Electrical Safety (EICR compliance) Legionella monitoring and control Asbestos management plans Lift servicing and LOLER compliance Health & Safety legislation applicable to social housing You will ensure robust audit trails, compliance tracking systems, and regulatory reporting mechanisms are maintained to inspection-ready standard. Capital Works & Contractor Management Lead refurbishment and improvement projects (internal and external domestic works). Manage external contractors on site, ensuring quality, safety, and adherence to specification. Oversee cyclical maintenance and major works programmes . Contribute to procurement exercises including tender preparation and contractor evaluation. Monitor contractor KPIs and implement performance management where required. Disrepair, Complaints & Risk Management Manage and mitigate housing disrepair claims in collaboration with legal teams. Ensure all Stage 1 and Stage 2 complaints are investigated and responded to within target. Respond to Member enquiries professionally and within agreed timescales. Identify and manage operational risk within the maintenance function. Financial & Performance Management Work alongside Senior Management in planning, managing, and monitoring the maintenance and asset management budget. Ensure accurate forecasting and cost control across programmes. Produce detailed KPI and performance reports for Board and senior leadership. Analyse data trends to identify service improvement opportunities. Team Leadership & Stakeholder Engagement Direct line management of two Customer Service Officers within the maintenance team. Develop team capability and performance standards. Liaise effectively with tenants, contractors, Board members, and senior stakeholders Promote a strong customer-focused culture within the service. Candidate Profile We are seeking a technically competent and commercially aware maintenance professional with: Extensive experience in social housing maintenance or asset management Strong working knowledge of statutory compliance frameworks Demonstrable experience managing contractors and capital works projects Experience handling disrepair claims and complex complaints Budget management and financial monitoring experience Strong data analysis and reporting capability Leadership experience within a property or maintenance environment Excellent communication and stakeholder management skills Desirable Relevant qualification in Building Surveying, Construction, Property Management, or Asset Management NEBOSH / IOSH certification Knowledge of social housing regulatory standards and consumer standards Why Apply? This is an opportunity to take full ownership of a critical housing function within a respected organisation. The successful candidate will play a central role in ensuring regulatory compliance, resident safety, financial control, and service excellence. If you are a driven maintenance professional ready to operate at leadership level within social housing, we would welcome your application.
Job Description Job Title - Director of Marketing, Communications and Audiences. Contract and Hours - Permanent, part time, minimum of 3 days and up to 4 days per week. 0.6 - 0.8 / 21.75 - 29 hours per week (full time 36.25 hours per week). To commence as soon as possible from June 2026 onwards. A typical working day is 9.15-5.30pm, including a lunch break (unpaid). We support flexible working and part-time arrangements where it is appropriate for the role. We promote hybrid working with three days per week worked at our office and gallery for full-time staff, and two days per week office and gallery working for part-time staff. Wednesday is a whole team office and gallery day when staff meetings take place. Salary - £65,000 to £70,000 gross per annum based on full-time working, equating to: £39,000 - £42,000 gross per annum based on part-time working 3 days per week, £52,000- £56,000 gross per annum based on part-time working 4 days per week. Location - Crafts Council Office and Gallery is based on the Pentonville Road in Islington, London, with some hybrid / home working. Reporting to - Executive Director. Managing - Senior Website & Digital Manager, Editor, Senior Salesforce Administrator and working collaboratively with Digital Marketing Officer. Working Closely With - Executive Team, Project Leads and external partners. About Us Crafts Council is the national charity for craft. We believe craft has the power to transform lives - enriching everyday experience, inspiring creativity, strengthening communities and expanding opportunity. We champion craft in all its forms: supporting makers and creative businesses, bringing craft education into schools, and shaping how the sector is represented nationally and internationally. As our audiences grow and our work evolves, we are looking for a strategic marketing and communications leader to help shape how we listen, learn and tell the story of craft today. About the Role The Director of Marketing, Communications & Audiences will lead our marketing, communications and audience development strategy. We are looking for an exceptional candidate who can help the organisation interpret insight, articulate a confident narrative and strengthen our public presence. Working closely with the Executive Director and senior leadership team, you will ensure that insight drawn from audiences, makers, members, programmes and partners informs: how we position craft nationally and internationally how we grow and engage our audiences how we strengthen our influence across the cultural and creative sectors You will lead a small but talented team and work across the organisation to build clarity, confidence and collaboration around our communications and audience strategies. At a pivotal moment for the organisation and the wider craft ecology, the Marketing, Communications & AudiencesDirector will ensure that insight drawn from audiences, makers, members, programmes, partners and data is actively interpreted and translated into clear narrative, confident positioning and effective engagement. Marketing and communications at Crafts Council are not only about promotion and growth. They are also key mechanisms through which the organisation listens, learns and shapes its influence. This is a strategic leadership role suited to someone who combines strong marketing expertise with curiosity, analytical thinking and an instinct for organisational narrative. Role Focus This role combines strategic marketing leadership, organisational insight and audience development. You will: Strengthen Crafts Council's brand, voice and public presence, ensuring that all activity is aligned with organisational EDI commitments Lead integrated marketing, communications and audience strategies Ensure insight from audiences, members and partners informs organisational thinking Build the organisation's ability to interpret and use insight effectively Support income growth across membership, fundraising, partnerships and commercial activity, including venue hire Core Responsibilities Organisational Insight & Sense-Making Act as a steward for organisational insight, ensuring that learning from across programmes, audiences, membership, CRM and partnerships is connected and interpreted. You will help establish a rhythm of reflection and analysis that enables the organisation to identify patterns, clarify priorities and strengthen strategic decision-making. Working closely with senior colleagues, you will translate insight into clear narrative, positioning and implications for action. Brand, Marketing & Communications Strategy Lead an integrated marketing and communications strategy that strengthens Crafts Council's brand and supports organisational priorities. You will ensure communications are clear, confident and distinctive, with a tone that reflects Crafts Council's values: pioneering, playful and open. You will oversee brand consistency across digital platforms, campaigns, publications, partnerships and media activity. Audience Growth Lead the development of audience strategies that deepen engagement with priority communities including makers, educators, members, young people and the wider public. You will shape audience journeys across digital platforms, membership programmes and organisational activity, ensuring approaches are inclusive, insight-driven and aligned with our Equality, Diversity and Inclusion commitments. You will track KPIs, monitor campaign performance and produce reports that evaluate activity against targets, and adjust strategies based on analysis. Team Leadership & Capability Provide leadership and direction for the Marketing, Communications & Audiences team. You will ensure alignment between content, digital, CRM and audience insight, while supporting colleagues to develop skills, confidence and collaboration across the organisation. Reputation, Profile & Advocacy Strengthen Crafts Council's national and international profile through clear messaging, confident storytelling and strategic partnerships. You will oversee PR activity and ensure the organisation's narrative is active, consistent and aligned with wider sector conversations. Build and maintain relationships with external partners, media and cultural collaborators to extend reach and grow new audiences. Support the development team to activate partnerships and collaborations that require marketing support. Performance, Insight & Resource Management Oversee budgets, performance frameworks and evaluation across marketing & communications. Collaborate with Director of Programmes to ensure reporting and evaluation meet needs of Crafts Council and major funder Arts Council England. You will ensure that data and insight guide decision-making and that resources are prioritised for maximum strategic impact. Working with senior colleagues, you will ensure marketing activity supports income-related targets on membership growth, fundraising, sponsorship and partnerships and commercial performance. Who We're Looking For We are looking for a strategic marketing and communications leader who combines creativity with analytical thinking and enjoys helping organisations make sense of complex information. You will bring the ability to connect insight, narrative and strategy, helping Crafts Council articulate its role clearly and confidently in a changing cultural landscape. You will likely have experience working within the cultural, creative or mission-led sectors and a strong interest in creativity and craft. You will be familiar with mixed income models and understand how marketing can drive the growth of mission-led income. You will bring: Significant experience leading marketing, communications or audience strategies Strong understanding of digital ecosystems, audience journeys and insight-led marketing Experience working with data, CRM systems and audience segmentation A track record of developing brand narrative and organisational positioning Experience working with media, PR or strategic partnerships Experience leading and supporting teams The ability to synthesise complex information and translate it into clear messages Strong collaborative instincts and the ability to work across organisational boundaries Values You will demonstrate alignment with Crafts Council's values: Pioneering - exploring new ideas and possibilities Open - welcoming diverse perspectives and voices Playful - embracing curiosity and creativity Active - making things happen Collaborative - working together to achieve more General Uphold a strong commitment to accessibility, equity and social justice Contribute to a positive culture of collaboration and continuous improvement Comply with all Crafts Council policies, including GDPR and safeguarding Promote the highest level of audience, visitor and stakeholder experience Undertake any duties reasonably required for the role How to Apply Please provide a CV . click apply for full job details
Mar 23, 2026
Full time
Job Description Job Title - Director of Marketing, Communications and Audiences. Contract and Hours - Permanent, part time, minimum of 3 days and up to 4 days per week. 0.6 - 0.8 / 21.75 - 29 hours per week (full time 36.25 hours per week). To commence as soon as possible from June 2026 onwards. A typical working day is 9.15-5.30pm, including a lunch break (unpaid). We support flexible working and part-time arrangements where it is appropriate for the role. We promote hybrid working with three days per week worked at our office and gallery for full-time staff, and two days per week office and gallery working for part-time staff. Wednesday is a whole team office and gallery day when staff meetings take place. Salary - £65,000 to £70,000 gross per annum based on full-time working, equating to: £39,000 - £42,000 gross per annum based on part-time working 3 days per week, £52,000- £56,000 gross per annum based on part-time working 4 days per week. Location - Crafts Council Office and Gallery is based on the Pentonville Road in Islington, London, with some hybrid / home working. Reporting to - Executive Director. Managing - Senior Website & Digital Manager, Editor, Senior Salesforce Administrator and working collaboratively with Digital Marketing Officer. Working Closely With - Executive Team, Project Leads and external partners. About Us Crafts Council is the national charity for craft. We believe craft has the power to transform lives - enriching everyday experience, inspiring creativity, strengthening communities and expanding opportunity. We champion craft in all its forms: supporting makers and creative businesses, bringing craft education into schools, and shaping how the sector is represented nationally and internationally. As our audiences grow and our work evolves, we are looking for a strategic marketing and communications leader to help shape how we listen, learn and tell the story of craft today. About the Role The Director of Marketing, Communications & Audiences will lead our marketing, communications and audience development strategy. We are looking for an exceptional candidate who can help the organisation interpret insight, articulate a confident narrative and strengthen our public presence. Working closely with the Executive Director and senior leadership team, you will ensure that insight drawn from audiences, makers, members, programmes and partners informs: how we position craft nationally and internationally how we grow and engage our audiences how we strengthen our influence across the cultural and creative sectors You will lead a small but talented team and work across the organisation to build clarity, confidence and collaboration around our communications and audience strategies. At a pivotal moment for the organisation and the wider craft ecology, the Marketing, Communications & AudiencesDirector will ensure that insight drawn from audiences, makers, members, programmes, partners and data is actively interpreted and translated into clear narrative, confident positioning and effective engagement. Marketing and communications at Crafts Council are not only about promotion and growth. They are also key mechanisms through which the organisation listens, learns and shapes its influence. This is a strategic leadership role suited to someone who combines strong marketing expertise with curiosity, analytical thinking and an instinct for organisational narrative. Role Focus This role combines strategic marketing leadership, organisational insight and audience development. You will: Strengthen Crafts Council's brand, voice and public presence, ensuring that all activity is aligned with organisational EDI commitments Lead integrated marketing, communications and audience strategies Ensure insight from audiences, members and partners informs organisational thinking Build the organisation's ability to interpret and use insight effectively Support income growth across membership, fundraising, partnerships and commercial activity, including venue hire Core Responsibilities Organisational Insight & Sense-Making Act as a steward for organisational insight, ensuring that learning from across programmes, audiences, membership, CRM and partnerships is connected and interpreted. You will help establish a rhythm of reflection and analysis that enables the organisation to identify patterns, clarify priorities and strengthen strategic decision-making. Working closely with senior colleagues, you will translate insight into clear narrative, positioning and implications for action. Brand, Marketing & Communications Strategy Lead an integrated marketing and communications strategy that strengthens Crafts Council's brand and supports organisational priorities. You will ensure communications are clear, confident and distinctive, with a tone that reflects Crafts Council's values: pioneering, playful and open. You will oversee brand consistency across digital platforms, campaigns, publications, partnerships and media activity. Audience Growth Lead the development of audience strategies that deepen engagement with priority communities including makers, educators, members, young people and the wider public. You will shape audience journeys across digital platforms, membership programmes and organisational activity, ensuring approaches are inclusive, insight-driven and aligned with our Equality, Diversity and Inclusion commitments. You will track KPIs, monitor campaign performance and produce reports that evaluate activity against targets, and adjust strategies based on analysis. Team Leadership & Capability Provide leadership and direction for the Marketing, Communications & Audiences team. You will ensure alignment between content, digital, CRM and audience insight, while supporting colleagues to develop skills, confidence and collaboration across the organisation. Reputation, Profile & Advocacy Strengthen Crafts Council's national and international profile through clear messaging, confident storytelling and strategic partnerships. You will oversee PR activity and ensure the organisation's narrative is active, consistent and aligned with wider sector conversations. Build and maintain relationships with external partners, media and cultural collaborators to extend reach and grow new audiences. Support the development team to activate partnerships and collaborations that require marketing support. Performance, Insight & Resource Management Oversee budgets, performance frameworks and evaluation across marketing & communications. Collaborate with Director of Programmes to ensure reporting and evaluation meet needs of Crafts Council and major funder Arts Council England. You will ensure that data and insight guide decision-making and that resources are prioritised for maximum strategic impact. Working with senior colleagues, you will ensure marketing activity supports income-related targets on membership growth, fundraising, sponsorship and partnerships and commercial performance. Who We're Looking For We are looking for a strategic marketing and communications leader who combines creativity with analytical thinking and enjoys helping organisations make sense of complex information. You will bring the ability to connect insight, narrative and strategy, helping Crafts Council articulate its role clearly and confidently in a changing cultural landscape. You will likely have experience working within the cultural, creative or mission-led sectors and a strong interest in creativity and craft. You will be familiar with mixed income models and understand how marketing can drive the growth of mission-led income. You will bring: Significant experience leading marketing, communications or audience strategies Strong understanding of digital ecosystems, audience journeys and insight-led marketing Experience working with data, CRM systems and audience segmentation A track record of developing brand narrative and organisational positioning Experience working with media, PR or strategic partnerships Experience leading and supporting teams The ability to synthesise complex information and translate it into clear messages Strong collaborative instincts and the ability to work across organisational boundaries Values You will demonstrate alignment with Crafts Council's values: Pioneering - exploring new ideas and possibilities Open - welcoming diverse perspectives and voices Playful - embracing curiosity and creativity Active - making things happen Collaborative - working together to achieve more General Uphold a strong commitment to accessibility, equity and social justice Contribute to a positive culture of collaboration and continuous improvement Comply with all Crafts Council policies, including GDPR and safeguarding Promote the highest level of audience, visitor and stakeholder experience Undertake any duties reasonably required for the role How to Apply Please provide a CV . click apply for full job details
Finance Business Partner Leicestershire £55,000 - £60,000 Macildowie are delighted to be partnering with East Midlands Housing Group (emh Group) who are building a brand new 12 person team in addition to the existing structure. This has come about following legislative changes to the social housing sector and an internal review of capacity and processes. 10 of the 12 roles have now been appointed to with the other remaining post being a Finance Manager which is managing 5 Finance Officers. So if this role is a step too far for you please see the other advert for further detail. This role will be one of two dedicated FBP's looking after service charges. It is a minimum requirement to have either general social housing experience OR prior service charges knowledge which can be from either a private sector business or social housing environment.Organisation emh group is based in Coalville, Leicestershire and are one of the largest providers of affordable homes and care services in the East Midlands. Proudly owning and managing over 22,400 homes they spend over £100m a year on building new homes as well as maintaining the existing stock and pride themselves on providing high quality homes and services that contribute to sustainable communities. Join a supportive, forward thinking organisation where your expertise will help shape better services, stronger communities, and a brighter future for residents across the East Midlands.Overview - Paying up to £55,000 - £60,000 - 35 hours per week - 8% employer pension contribution - 39 days annual leave (including bank holidays) - Hybrid working (site based in Coalville - LE67 4JP)Requirements - Prior social housing experience OR depth of service charges knowledge and experience (whether from another social housing provider or the private sector) - Experience preparing budgets, forecasts and management accounts - Intermediate excel - comfortable with intermediate level formula and accustomed to working with large volumes of data in a comparable size organisation If you meet ALL the requirements of this role and are interested in exploring this Finance Business Partner opportunity further please apply now. We are shortlisting currently and so if you are interested in being considered please don't hesitate to get in touch. Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.
Mar 23, 2026
Full time
Finance Business Partner Leicestershire £55,000 - £60,000 Macildowie are delighted to be partnering with East Midlands Housing Group (emh Group) who are building a brand new 12 person team in addition to the existing structure. This has come about following legislative changes to the social housing sector and an internal review of capacity and processes. 10 of the 12 roles have now been appointed to with the other remaining post being a Finance Manager which is managing 5 Finance Officers. So if this role is a step too far for you please see the other advert for further detail. This role will be one of two dedicated FBP's looking after service charges. It is a minimum requirement to have either general social housing experience OR prior service charges knowledge which can be from either a private sector business or social housing environment.Organisation emh group is based in Coalville, Leicestershire and are one of the largest providers of affordable homes and care services in the East Midlands. Proudly owning and managing over 22,400 homes they spend over £100m a year on building new homes as well as maintaining the existing stock and pride themselves on providing high quality homes and services that contribute to sustainable communities. Join a supportive, forward thinking organisation where your expertise will help shape better services, stronger communities, and a brighter future for residents across the East Midlands.Overview - Paying up to £55,000 - £60,000 - 35 hours per week - 8% employer pension contribution - 39 days annual leave (including bank holidays) - Hybrid working (site based in Coalville - LE67 4JP)Requirements - Prior social housing experience OR depth of service charges knowledge and experience (whether from another social housing provider or the private sector) - Experience preparing budgets, forecasts and management accounts - Intermediate excel - comfortable with intermediate level formula and accustomed to working with large volumes of data in a comparable size organisation If you meet ALL the requirements of this role and are interested in exploring this Finance Business Partner opportunity further please apply now. We are shortlisting currently and so if you are interested in being considered please don't hesitate to get in touch. Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.
Customer Services Officer £18 per hour PAYE Full time - Temporary Location: Parking Services (Local Authority - Central London) Deadline for applications: Monday 2nd March Are you an experienced call centre or customer service professional looking for a busy, varied role within a public sector parking team? This role combines high-volume customer contact with detailed administration around parking bay suspensions and licences. The roleYou will be the first point of contact for all parking-related enquiries, including: Penalty Charge Notices, permits and accessible transport Pay & Display and telephone parking General parking and traffic enquiries via phone, email, web-chat and social media Key duties include: Providing an excellent first-line response and resolving queries wherever possible Handling inbound calls and emails in a professional, calm and courteous manner Taking payments over the phone and maintaining accurate records Updating parking IT systems and customer records Monitoring Pay & Display machines remotely and liaising with contractors and, where required, the Police regarding faults or incidents Providing general administrative support to the Parking Service As you develop, you will also: Process parking bay suspension requests and renewals Process licence applications for skips and temporary structures Use map-based and other IT systems to assess applications and produce suspension signage
Mar 23, 2026
Full time
Customer Services Officer £18 per hour PAYE Full time - Temporary Location: Parking Services (Local Authority - Central London) Deadline for applications: Monday 2nd March Are you an experienced call centre or customer service professional looking for a busy, varied role within a public sector parking team? This role combines high-volume customer contact with detailed administration around parking bay suspensions and licences. The roleYou will be the first point of contact for all parking-related enquiries, including: Penalty Charge Notices, permits and accessible transport Pay & Display and telephone parking General parking and traffic enquiries via phone, email, web-chat and social media Key duties include: Providing an excellent first-line response and resolving queries wherever possible Handling inbound calls and emails in a professional, calm and courteous manner Taking payments over the phone and maintaining accurate records Updating parking IT systems and customer records Monitoring Pay & Display machines remotely and liaising with contractors and, where required, the Police regarding faults or incidents Providing general administrative support to the Parking Service As you develop, you will also: Process parking bay suspension requests and renewals Process licence applications for skips and temporary structures Use map-based and other IT systems to assess applications and produce suspension signage
A place to create moments that matter Location: East, Hybrid with travel Salary: £44,736 per annum Contract: Permanent, 35 hours per week, Monday Friday Thousands of families rely on them for a safe, affordable home and as the housing crisis deepens, their work matters more than ever. Their belief that everyone deserves a place to call home drives everything they do. Together, they champion their customers, support them, and drive positive change. About the role As a Senior Leasehold & Homeownership Officer, you ll bring specialist knowledge to the team and act as the escalation point for complex or high risk cases. You ll advise on lease interpretation, service charges, income, property management, and ASB, ensuring clear and accurate responses for customers. You ll coach and support colleagues, helping them handle challenging queries confidently. Your expertise will help deliver one seamless service across mixed tenure sites. Part of something bigger You ll support your team while also contributing to a national network of leasehold and homeownership professionals. You ll share best practice, support organisation wide initiatives, and help improve standards across the organisation. Visibility is important in this role you ll spend time on mixed tenure sites, carrying out inspections, engaging with residents, and building strong relationships within the community. Collaboration at the core You ll work closely with Housing and Leasehold teams to ensure customers receive one consistent service. You ll also manage relationships with external managing agents and third party providers, navigating complex issues to achieve positive customer outcomes. Why this role matters This is a chance to shape the customer experience for homeowners and leaseholders, improving clarity, fairness, and service delivery. If you re passionate about homeownership and want a role with influence, visibility, and room to grow, they d love to hear from you. Salary Spot salary: £44,736 per annum. Candidates still developing some skills may start 5 10% below the spot rate, with clear support to progress. This role also includes an essential car user allowance. About you Strong understanding of leasehold & homeownership legislation Experience supervising or coaching others Ability to deliver empathetic, customer focused service Understanding of service charges, income collection, and dispute resolution Able to prioritise and manage a busy workload Confident handling complex or technical queries Relevant qualification (CIH Level 4/IRPM/RICS) or willingness to work towards it Full UK driving licence and access to a vehicle Pre employment checks (DBS and social media screening) will apply. Interviews Stage 1 A Place to Connect Introductory call with the hiring manager Planned date: 8th April via Teams Stage 2 A Place to Show Your Strengths Role related presentation and behavioural/scenario based interview with a Congruity Questionnaire completed beforehand Planned date: 17th April at their Peterborough office They aim to make the process clear, supportive, and valuable ensuring you feel informed and confident throughout. A place to build a future They re ambitious and want people who want to grow with them. You ll have opportunities to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter. What you can look forward to: 28 days holiday plus bank holidays, birthday leave, and the option to buy more Cash health plan, Health MOTs, online GP, gym discounts, and a volunteering day Car leasing, salary sacrifice schemes, and discounts platform Defined Contribution or Defined Benefit pension schemes and life assurance Enhanced parental leave and flexible working options Leadership Academy, apprenticeships, and management development This is more than a job it s a place where you can make an impact, feel valued, and be rewarded for what you do. They re committed to inclusion They value diversity and aim to create a workplace where everyone feels respected and able to thrive. If you need reasonable adjustments, just let us know. Please note you must already have the right to live and work in the UK, as our client does not hold a sponsorship licence. If you re looking for a place where you can make a positive difference, apply now. Recruitment agencies: They work exclusively with partners on their PSL and do not accept unsolicited CVs or speculative approaches for this role. REF-
Mar 23, 2026
Full time
A place to create moments that matter Location: East, Hybrid with travel Salary: £44,736 per annum Contract: Permanent, 35 hours per week, Monday Friday Thousands of families rely on them for a safe, affordable home and as the housing crisis deepens, their work matters more than ever. Their belief that everyone deserves a place to call home drives everything they do. Together, they champion their customers, support them, and drive positive change. About the role As a Senior Leasehold & Homeownership Officer, you ll bring specialist knowledge to the team and act as the escalation point for complex or high risk cases. You ll advise on lease interpretation, service charges, income, property management, and ASB, ensuring clear and accurate responses for customers. You ll coach and support colleagues, helping them handle challenging queries confidently. Your expertise will help deliver one seamless service across mixed tenure sites. Part of something bigger You ll support your team while also contributing to a national network of leasehold and homeownership professionals. You ll share best practice, support organisation wide initiatives, and help improve standards across the organisation. Visibility is important in this role you ll spend time on mixed tenure sites, carrying out inspections, engaging with residents, and building strong relationships within the community. Collaboration at the core You ll work closely with Housing and Leasehold teams to ensure customers receive one consistent service. You ll also manage relationships with external managing agents and third party providers, navigating complex issues to achieve positive customer outcomes. Why this role matters This is a chance to shape the customer experience for homeowners and leaseholders, improving clarity, fairness, and service delivery. If you re passionate about homeownership and want a role with influence, visibility, and room to grow, they d love to hear from you. Salary Spot salary: £44,736 per annum. Candidates still developing some skills may start 5 10% below the spot rate, with clear support to progress. This role also includes an essential car user allowance. About you Strong understanding of leasehold & homeownership legislation Experience supervising or coaching others Ability to deliver empathetic, customer focused service Understanding of service charges, income collection, and dispute resolution Able to prioritise and manage a busy workload Confident handling complex or technical queries Relevant qualification (CIH Level 4/IRPM/RICS) or willingness to work towards it Full UK driving licence and access to a vehicle Pre employment checks (DBS and social media screening) will apply. Interviews Stage 1 A Place to Connect Introductory call with the hiring manager Planned date: 8th April via Teams Stage 2 A Place to Show Your Strengths Role related presentation and behavioural/scenario based interview with a Congruity Questionnaire completed beforehand Planned date: 17th April at their Peterborough office They aim to make the process clear, supportive, and valuable ensuring you feel informed and confident throughout. A place to build a future They re ambitious and want people who want to grow with them. You ll have opportunities to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter. What you can look forward to: 28 days holiday plus bank holidays, birthday leave, and the option to buy more Cash health plan, Health MOTs, online GP, gym discounts, and a volunteering day Car leasing, salary sacrifice schemes, and discounts platform Defined Contribution or Defined Benefit pension schemes and life assurance Enhanced parental leave and flexible working options Leadership Academy, apprenticeships, and management development This is more than a job it s a place where you can make an impact, feel valued, and be rewarded for what you do. They re committed to inclusion They value diversity and aim to create a workplace where everyone feels respected and able to thrive. If you need reasonable adjustments, just let us know. Please note you must already have the right to live and work in the UK, as our client does not hold a sponsorship licence. If you re looking for a place where you can make a positive difference, apply now. Recruitment agencies: They work exclusively with partners on their PSL and do not accept unsolicited CVs or speculative approaches for this role. REF-
A place to create moments that matter Location: North West, Hybrid with travel across the region and to other offices Salary: £47,720 per annum Contract: Permanent, 35 hours per week, Monday Friday 9am 5pm plus on call rota Thousands of families rely on them for a safe, affordable home and as the housing crisis deepens, their work matters more than ever. Their belief that everyone deserves a place to call home drives everything they do. Together, they find new ways to understand their customers, support them, and deliver positive change. If you want a career that makes a real impact, this is the place to be. About the role As a Housing Manager, you ll lead a team of Housing Officers and drive operational performance, customer experience, and consistent service across your area. Around 60% of your time will be spent on site in the office, out on patch, alongside your team, or meeting customers and partners. This visibility helps you understand challenges, spot opportunities, and shape how your team performs. A role centred on people You don t need previous management experience. What matters is your passion for customers, ability to inspire positive behaviours, and commitment to helping others grow. You ll support colleagues with complex cases, build confidence, and ensure customers across different tenures receive a consistent service. Collaboration at the heart You ll work closely with Leasehold & Homeownership Officers and specialist teams to deliver a joined up service. You ll also be part of their national Housing Manager network, sharing best practice and contributing to continuous improvement. Externally, you ll build relationships with local agencies, attend community meetings, and work with partners who support their customers. You ll bring clarity on team performance and highlight where support or improvements are needed. Salary The spot salary is £47,720 for applicants who fully meet the requirements. If you re still developing some skills, you may start 5 10% below the spot rate with support to progress. This role also includes an essential car user allowance. About you Good understanding of core housing management functions Passion for excellent customer experience Ability to motivate teams and drive high performance Confident working with partners and agencies Skilled in supporting officers with complex or sensitive casework CIH Level 4 (or willingness to work towards it) Full UK driving licence and access to a vehicle Pre employment checks (DBS and social media screening) apply Interviews They want your experience to reflect who they are a place to grow, thrive, and be you. Stage 1: A Place to Connect Introductory call with the hiring manager Planned date: 8th April via Teams Stage 2: A Place to Show Your Strengths Role related presentation plus behavioural and scenario based interview, with a Congruity Questionnaire completed beforehand Planned date: 14th April at their Burnley office A place to build a future They re ambitious and want people who want to grow with them. You ll learn new skills, shape your career, and be part of a collaborative team where your ideas matter. What you can look forward to: Generous time off: 28 days holiday plus bank holidays, your birthday off, and the option to buy more Health & wellbeing: Cash health plan, Health MOTs, online GP access, gym discounts, and a volunteering day Financial perks: Car leasing, salary sacrifice schemes, and discounts through their benefits platform Future-focused: Access to Defined Contribution and Defined Benefit pension schemes, plus life assurance Family-friendly: Enhanced parental leave and flexible working options Career development: Management training, Leadership Academy, apprenticeships, and more This is more than a job it s a place to make an impact, feel valued, and be rewarded for what you do. They believe diversity makes them stronger and are committed to creating a workplace where everyone feels respected and able to thrive. If you need reasonable adjustments at any stage, just let them know. Please note you must already have the right to live and work in the UK, as our client does not hold a sponsorship licence. If you re looking for a place where you can make a positive difference to society, their customers, and your own future apply now. Recruitment Agencies: They work exclusively with partners on their PSL and do not accept unsolicited CVs or speculative approaches for this role. REF-
Mar 23, 2026
Full time
A place to create moments that matter Location: North West, Hybrid with travel across the region and to other offices Salary: £47,720 per annum Contract: Permanent, 35 hours per week, Monday Friday 9am 5pm plus on call rota Thousands of families rely on them for a safe, affordable home and as the housing crisis deepens, their work matters more than ever. Their belief that everyone deserves a place to call home drives everything they do. Together, they find new ways to understand their customers, support them, and deliver positive change. If you want a career that makes a real impact, this is the place to be. About the role As a Housing Manager, you ll lead a team of Housing Officers and drive operational performance, customer experience, and consistent service across your area. Around 60% of your time will be spent on site in the office, out on patch, alongside your team, or meeting customers and partners. This visibility helps you understand challenges, spot opportunities, and shape how your team performs. A role centred on people You don t need previous management experience. What matters is your passion for customers, ability to inspire positive behaviours, and commitment to helping others grow. You ll support colleagues with complex cases, build confidence, and ensure customers across different tenures receive a consistent service. Collaboration at the heart You ll work closely with Leasehold & Homeownership Officers and specialist teams to deliver a joined up service. You ll also be part of their national Housing Manager network, sharing best practice and contributing to continuous improvement. Externally, you ll build relationships with local agencies, attend community meetings, and work with partners who support their customers. You ll bring clarity on team performance and highlight where support or improvements are needed. Salary The spot salary is £47,720 for applicants who fully meet the requirements. If you re still developing some skills, you may start 5 10% below the spot rate with support to progress. This role also includes an essential car user allowance. About you Good understanding of core housing management functions Passion for excellent customer experience Ability to motivate teams and drive high performance Confident working with partners and agencies Skilled in supporting officers with complex or sensitive casework CIH Level 4 (or willingness to work towards it) Full UK driving licence and access to a vehicle Pre employment checks (DBS and social media screening) apply Interviews They want your experience to reflect who they are a place to grow, thrive, and be you. Stage 1: A Place to Connect Introductory call with the hiring manager Planned date: 8th April via Teams Stage 2: A Place to Show Your Strengths Role related presentation plus behavioural and scenario based interview, with a Congruity Questionnaire completed beforehand Planned date: 14th April at their Burnley office A place to build a future They re ambitious and want people who want to grow with them. You ll learn new skills, shape your career, and be part of a collaborative team where your ideas matter. What you can look forward to: Generous time off: 28 days holiday plus bank holidays, your birthday off, and the option to buy more Health & wellbeing: Cash health plan, Health MOTs, online GP access, gym discounts, and a volunteering day Financial perks: Car leasing, salary sacrifice schemes, and discounts through their benefits platform Future-focused: Access to Defined Contribution and Defined Benefit pension schemes, plus life assurance Family-friendly: Enhanced parental leave and flexible working options Career development: Management training, Leadership Academy, apprenticeships, and more This is more than a job it s a place to make an impact, feel valued, and be rewarded for what you do. They believe diversity makes them stronger and are committed to creating a workplace where everyone feels respected and able to thrive. If you need reasonable adjustments at any stage, just let them know. Please note you must already have the right to live and work in the UK, as our client does not hold a sponsorship licence. If you re looking for a place where you can make a positive difference to society, their customers, and your own future apply now. Recruitment Agencies: They work exclusively with partners on their PSL and do not accept unsolicited CVs or speculative approaches for this role. REF-