A leading housing organisation is looking for up to 6 Call Center Officers to work either Monday till Friday (35 hours per week) with 1 hr break to be based in a busy contact center in Chelmsford to start on the 23rd March. Start date for these roles is the 23rd March and is non-negotiable due to training taking place in the first 2 weeks. If you are not available to start on this date and are not available to attend the training, please do not apply. Training will be paid. Please be aware these roles will be based full time in the office until you pass your working from home sign off which can take a couple months at least. As one of our Customer Service Advisors you'll be the first point of contact in providing outstanding customer service to a diverse range of our customers and residents, over the phone and digital channels including emails and social media. In this varied role you'll be providing advice and assistance on a range of housing queries and booking repairs required at our properties, so excellent communication and problem solving skills are essential. Our focus is on finding a great service to our customers. The Customer Service Centre is a busy and fast paced environment and we are looking for people who thrive working under pressure to join our friendly and diverse team. You must be able to multi-task and have the ability to learn new systems and processes quickly. You will have a flexible and proactive approach towards work and demonstrate a real belief in providing good customer service. No previous housing experience or knowledge is necessary - we'll teach you all that! We are looking for motivated people who put the customer at the heart of everything they do, if this sounds like you apply today Hours to be worked: (Apply online only), (Apply online only), (Apply online only), (Apply online only), You'll be given your rota in advance Length of Employment: Indeterminate, but no plans for the employment to expire, good likelihood of future permanent role providing the right behaviours and performance demonstrated. Resources: All equipment provided. Parking:None available Pay rate is 14.48 PAYE per hour Feel free to contact Ashley Diamond on (phone number removed) Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Mar 10, 2026
Contractor
A leading housing organisation is looking for up to 6 Call Center Officers to work either Monday till Friday (35 hours per week) with 1 hr break to be based in a busy contact center in Chelmsford to start on the 23rd March. Start date for these roles is the 23rd March and is non-negotiable due to training taking place in the first 2 weeks. If you are not available to start on this date and are not available to attend the training, please do not apply. Training will be paid. Please be aware these roles will be based full time in the office until you pass your working from home sign off which can take a couple months at least. As one of our Customer Service Advisors you'll be the first point of contact in providing outstanding customer service to a diverse range of our customers and residents, over the phone and digital channels including emails and social media. In this varied role you'll be providing advice and assistance on a range of housing queries and booking repairs required at our properties, so excellent communication and problem solving skills are essential. Our focus is on finding a great service to our customers. The Customer Service Centre is a busy and fast paced environment and we are looking for people who thrive working under pressure to join our friendly and diverse team. You must be able to multi-task and have the ability to learn new systems and processes quickly. You will have a flexible and proactive approach towards work and demonstrate a real belief in providing good customer service. No previous housing experience or knowledge is necessary - we'll teach you all that! We are looking for motivated people who put the customer at the heart of everything they do, if this sounds like you apply today Hours to be worked: (Apply online only), (Apply online only), (Apply online only), (Apply online only), You'll be given your rota in advance Length of Employment: Indeterminate, but no plans for the employment to expire, good likelihood of future permanent role providing the right behaviours and performance demonstrated. Resources: All equipment provided. Parking:None available Pay rate is 14.48 PAYE per hour Feel free to contact Ashley Diamond on (phone number removed) Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Role overview Security Officers are responsible for ensuring the completion of all tasks by supporting the Supervisor in and contributing to the safe working environment, preventing loss/damage to company property. Responsibilities Ensure that all security policies are complied with and enforced. Regular patrolling of the site to prevent unauthorised access and prevent the appropriation of company property. Adhere to all company policies and ensure you are working within health and safety guidelines. Search staff in accordance with current procedures/policies. Be professional and courteous at all times. Any other reasonable activities in line with the needs of the business. Ensure staff/contractors/visitors are booked in correctly. Ensure all equipment is booked in/out. Book supplier's vehicles in and ensure all vehicles are sealed on arrival/departure. Skills and Experience Experience of working to health and safety requirements. Basic computer literacy skills. Able to work under pressure in a busy environment. Works well as part of a team; supportive of others. Communicates effectively. Respond to issues quickly, positively in a fast paced and changing environment. Experience of working in the security industry - Desirable. Knowledge of common law powers in relation to detaining potential offenders - Desirable.
Mar 10, 2026
Full time
Role overview Security Officers are responsible for ensuring the completion of all tasks by supporting the Supervisor in and contributing to the safe working environment, preventing loss/damage to company property. Responsibilities Ensure that all security policies are complied with and enforced. Regular patrolling of the site to prevent unauthorised access and prevent the appropriation of company property. Adhere to all company policies and ensure you are working within health and safety guidelines. Search staff in accordance with current procedures/policies. Be professional and courteous at all times. Any other reasonable activities in line with the needs of the business. Ensure staff/contractors/visitors are booked in correctly. Ensure all equipment is booked in/out. Book supplier's vehicles in and ensure all vehicles are sealed on arrival/departure. Skills and Experience Experience of working to health and safety requirements. Basic computer literacy skills. Able to work under pressure in a busy environment. Works well as part of a team; supportive of others. Communicates effectively. Respond to issues quickly, positively in a fast paced and changing environment. Experience of working in the security industry - Desirable. Knowledge of common law powers in relation to detaining potential offenders - Desirable.
Overview Are you an ex-Prison Officer looking for a rewarding role in education? Do you have the resilience, patience, and understanding to support young people with challenging behaviours? If so, we want you to join our team! About the Role We are seeking a dedicated and experienced individual to join our SEMH (Social, Emotional, and Mental Health) school. This role is ideal for an ex-Prison Officer who is ready to bring their skills in managing difficult situations into a positive, nurturing environment. You will be working with students who are unable to access mainstream schools due to their SEMH needs, helping them overcome barriers to learning and behaviour. Key Responsibilities Student Behaviour Support: Manage and de-escalate challenging behaviour in a calm and professional manner. Mentoring: Build strong, trusting relationships with students, providing guidance and support for their social and emotional development. Safeguarding: Ensure the safety and well-being of all students by adhering to school policies and procedures. Classroom Assistance: Work closely with teachers to support the learning and engagement of students in lessons. Interventions: Implement personalised behaviour support plans and targeted interventions to help students manage their emotions. Team Collaboration: Work as part of a multidisciplinary team, including teachers, SENCOs, and mental health professionals, to ensure the best outcomes for students. What We're Looking For Experience as a Prison Officer or in a similarly challenging environment. Strong behaviour management skills and the ability to stay calm under pressure. Empathy, patience, and a non-judgemental approach when working with students with complex needs. A passion for helping young people with SEMH challenges achieve their potential. Ability to work collaboratively with a team and maintain a flexible, proactive attitude. A commitment to safeguarding and promoting the welfare of children and young people. Why Join Protocol Education? Supportive Environment - Ongoing training, CPD, and the backing of a strong team committed to the well-being of staff. Impactful Work - Make a meaningful difference in the lives of students with SEMH needs, helping them overcome barriers to learning and personal growth. Dedicated Consultant - You will have a dedicated consultant with experience in the field themselves to support and work alongside you. Educator Events - Termly Coffee Mornings hosted by your local branch, Educator Recognition Awards, CPD Training Courses. Please only apply if you have the right to work in the UK. If you feel you are the ideal candidate for this role - please apply now. Or if you wish to discuss this role, please contact Alanna on or email All applicants will require the appropriate qualifications and training for this role. Please see the FAQs on the Protocol Education website for further details. All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date. Protocol Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance 'Keeping Children Safe in Education', this may also include an online search as part of our due diligence on shortlisted applicants. We offer FREE online safeguarding and Prevent Duty training to all our workers. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service. Full assistance provided. For details of our privacy policy, please see visit the Protocol Education website.
Mar 10, 2026
Full time
Overview Are you an ex-Prison Officer looking for a rewarding role in education? Do you have the resilience, patience, and understanding to support young people with challenging behaviours? If so, we want you to join our team! About the Role We are seeking a dedicated and experienced individual to join our SEMH (Social, Emotional, and Mental Health) school. This role is ideal for an ex-Prison Officer who is ready to bring their skills in managing difficult situations into a positive, nurturing environment. You will be working with students who are unable to access mainstream schools due to their SEMH needs, helping them overcome barriers to learning and behaviour. Key Responsibilities Student Behaviour Support: Manage and de-escalate challenging behaviour in a calm and professional manner. Mentoring: Build strong, trusting relationships with students, providing guidance and support for their social and emotional development. Safeguarding: Ensure the safety and well-being of all students by adhering to school policies and procedures. Classroom Assistance: Work closely with teachers to support the learning and engagement of students in lessons. Interventions: Implement personalised behaviour support plans and targeted interventions to help students manage their emotions. Team Collaboration: Work as part of a multidisciplinary team, including teachers, SENCOs, and mental health professionals, to ensure the best outcomes for students. What We're Looking For Experience as a Prison Officer or in a similarly challenging environment. Strong behaviour management skills and the ability to stay calm under pressure. Empathy, patience, and a non-judgemental approach when working with students with complex needs. A passion for helping young people with SEMH challenges achieve their potential. Ability to work collaboratively with a team and maintain a flexible, proactive attitude. A commitment to safeguarding and promoting the welfare of children and young people. Why Join Protocol Education? Supportive Environment - Ongoing training, CPD, and the backing of a strong team committed to the well-being of staff. Impactful Work - Make a meaningful difference in the lives of students with SEMH needs, helping them overcome barriers to learning and personal growth. Dedicated Consultant - You will have a dedicated consultant with experience in the field themselves to support and work alongside you. Educator Events - Termly Coffee Mornings hosted by your local branch, Educator Recognition Awards, CPD Training Courses. Please only apply if you have the right to work in the UK. If you feel you are the ideal candidate for this role - please apply now. Or if you wish to discuss this role, please contact Alanna on or email All applicants will require the appropriate qualifications and training for this role. Please see the FAQs on the Protocol Education website for further details. All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date. Protocol Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance 'Keeping Children Safe in Education', this may also include an online search as part of our due diligence on shortlisted applicants. We offer FREE online safeguarding and Prevent Duty training to all our workers. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service. Full assistance provided. For details of our privacy policy, please see visit the Protocol Education website.
About Everyone s Invited Everyone s Invited is a charity dedicated to eradicating rape culture, providing a safe platform for survivors of sexual abuse to tell their stories and delivering specialist education for young people, educators and professionals in workplaces. We are committed to creating safe spaces for survivors to share their experiences and driving meaningful change in communities, schools, and workplaces. We recognise that sexual violence and oppression are shaped by intersecting systems of power, including race, gender identity, sexuality, disability, class and migration status. We are committed to building a workplace and movement that reflects the diversity of the communities we serve and centres those most impacted. Role Overview We are looking for a freelance Finance Officer to support the financial management of Everyone s Invited. This role is ideal for someone who is organised, reliable, and comfortable managing the day-to-day finances of a small charity. Working closely with the leadership team, the Finance Officer will ensure that financial records are accurate, payments are processed efficiently, and key financial processes run smoothly. The role is expected to require approximately 1 2 days per week. This is a hands-on role suited to someone who enjoys working independently, setting up clear financial systems, and supporting a small team to stay on top of financial administration. Key Responsibilities Assisting with forecasting, budgeting and tracking Liasoning with accountants Helping with financial policies and financial control Reconciling transactions and maintaining accurate financial records using Xero Managing incoming and outgoing invoices, including raising invoices and tracking payments Logging daily purchases and expenses Processing monthly payroll and ensuring all staff and freelancers are paid accurately and on time Supporting day-to-day bank management, including monitoring balances and processing payments Maintaining organised financial documentation and records Supporting basic financial reporting for the leadership team, including simple monthly summaries where required Assisting with financial preparation for year-end accounts and external accountants Ensuring financial processes are efficient and appropriate for a small charity environment We re looking for someone who: Has experience managing finances for a small organisation or charity Is comfortable managing day-to-day bookkeeping independently Is highly organised, reliable, and able to manage their own workload Communicates clearly and can work collaboratively with a small team Is comfortable working flexibly within a small, mission-driven organisation
Mar 10, 2026
Full time
About Everyone s Invited Everyone s Invited is a charity dedicated to eradicating rape culture, providing a safe platform for survivors of sexual abuse to tell their stories and delivering specialist education for young people, educators and professionals in workplaces. We are committed to creating safe spaces for survivors to share their experiences and driving meaningful change in communities, schools, and workplaces. We recognise that sexual violence and oppression are shaped by intersecting systems of power, including race, gender identity, sexuality, disability, class and migration status. We are committed to building a workplace and movement that reflects the diversity of the communities we serve and centres those most impacted. Role Overview We are looking for a freelance Finance Officer to support the financial management of Everyone s Invited. This role is ideal for someone who is organised, reliable, and comfortable managing the day-to-day finances of a small charity. Working closely with the leadership team, the Finance Officer will ensure that financial records are accurate, payments are processed efficiently, and key financial processes run smoothly. The role is expected to require approximately 1 2 days per week. This is a hands-on role suited to someone who enjoys working independently, setting up clear financial systems, and supporting a small team to stay on top of financial administration. Key Responsibilities Assisting with forecasting, budgeting and tracking Liasoning with accountants Helping with financial policies and financial control Reconciling transactions and maintaining accurate financial records using Xero Managing incoming and outgoing invoices, including raising invoices and tracking payments Logging daily purchases and expenses Processing monthly payroll and ensuring all staff and freelancers are paid accurately and on time Supporting day-to-day bank management, including monitoring balances and processing payments Maintaining organised financial documentation and records Supporting basic financial reporting for the leadership team, including simple monthly summaries where required Assisting with financial preparation for year-end accounts and external accountants Ensuring financial processes are efficient and appropriate for a small charity environment We re looking for someone who: Has experience managing finances for a small organisation or charity Is comfortable managing day-to-day bookkeeping independently Is highly organised, reliable, and able to manage their own workload Communicates clearly and can work collaboratively with a small team Is comfortable working flexibly within a small, mission-driven organisation
Posted Thursday 19 February 2026 at 01:00 Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and always maintain a professional demeanour? Can you keep a positive mindset with any challenge that comes your way? Apply now! We are seeking an experienced and adaptable Security Officer to safeguard a prominent facility in London, EC2R 7HJ The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential. Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary. Role: Security Officer Pay Rate: £15 per hour Shift Pattern: 6 on, 3 off, nights only. Location: EC2R 7HJ, London. Role Requirements: SIA License Benefits include: Cycle to work salary sacrifice scheme Company Pension scheme Life Assurance benefits Progression, training, and development opportunities Additional benefits we offer via ourReWardmembership : Discounted gym membership Discounts at major retailers and travel suppliers Restaurant and Supermarket vouchers Cinema tickets Access to 24/7 free Employee Assistance programme Must have: Valid SIA licence Good customer service and communication skills Proven work experience as a Security Officer (min 1year) Excellent customer service and communication skills Professional attitude and appearance Have an ability to deliver succinct and clear verbal and written reports where necessary. Ability to be resourceful and proactive when issues arise Excellent organizational skills Experience within a Corporate Security (min 1year) Surveillance skills and detail orientation 5-year checkable work history IT literate- Ability to operate detecting systems and emergency equipment Main Duties: Act as a point of contact and information centre to staff and visitors. Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email. Report any issues to the supervisor or duty manager Always conduct yourself in a professional manner Respond to emergencies Deal with conflict in an appropriate manner if required Write up incidents to the standard expected by Management Carry out ID checks Be vigilant to the Health and Safety risks Work on own initiative Ensures that the reception area, foyer, staff area, and board room are kept clean by supervising cleaning staff members. Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally. We seek the best talent to uphold our vision " We look after our people; our people look after our clients. We aim to retain and attract the very best of both ". Why Work For Us? Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits. At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Mar 10, 2026
Full time
Posted Thursday 19 February 2026 at 01:00 Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and always maintain a professional demeanour? Can you keep a positive mindset with any challenge that comes your way? Apply now! We are seeking an experienced and adaptable Security Officer to safeguard a prominent facility in London, EC2R 7HJ The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential. Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary. Role: Security Officer Pay Rate: £15 per hour Shift Pattern: 6 on, 3 off, nights only. Location: EC2R 7HJ, London. Role Requirements: SIA License Benefits include: Cycle to work salary sacrifice scheme Company Pension scheme Life Assurance benefits Progression, training, and development opportunities Additional benefits we offer via ourReWardmembership : Discounted gym membership Discounts at major retailers and travel suppliers Restaurant and Supermarket vouchers Cinema tickets Access to 24/7 free Employee Assistance programme Must have: Valid SIA licence Good customer service and communication skills Proven work experience as a Security Officer (min 1year) Excellent customer service and communication skills Professional attitude and appearance Have an ability to deliver succinct and clear verbal and written reports where necessary. Ability to be resourceful and proactive when issues arise Excellent organizational skills Experience within a Corporate Security (min 1year) Surveillance skills and detail orientation 5-year checkable work history IT literate- Ability to operate detecting systems and emergency equipment Main Duties: Act as a point of contact and information centre to staff and visitors. Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email. Report any issues to the supervisor or duty manager Always conduct yourself in a professional manner Respond to emergencies Deal with conflict in an appropriate manner if required Write up incidents to the standard expected by Management Carry out ID checks Be vigilant to the Health and Safety risks Work on own initiative Ensures that the reception area, foyer, staff area, and board room are kept clean by supervising cleaning staff members. Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally. We seek the best talent to uphold our vision " We look after our people; our people look after our clients. We aim to retain and attract the very best of both ". Why Work For Us? Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits. At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
12 Month Fixed Term Contract/Secondment Opportunity. Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values. Over the past twenty years, the Council has built up first-class services, outstanding public infrastructure, and a reputation for excellence, innovation, and ambition. We are leading the way on essential work, such as our fight for equity in Hackney, with a particular focus on becoming an actively anti-racist borough. But the work doesn't stop there, we are proactive in our approach to bringing fairness to all aspects of life, including gender, neurodiversity and across the poverty divide. The post is within the Benefits and Homeless Prevention Service. The service is high performing and is committed to helping residents and the challenges they face while supporting staff to perform to the high standards of the service. The London Borough of Hackney has one of the highest Housing Benefit caseloads in London and receives on average nearly 4,000 homelessness approaches a year. To meet these demands, the service has been innovative, agile, and constantly improving in its aim to be a leader in this field. We are looking for an exceptional Housing Benefit Assessor who has extensive experience assessing Housing Benefit claims from households placed in temporary accommodation. You will work as part of a team that is also responsible for the collection and recovery of temporary accommodation charges. Requirements of this role include: Proven experience in processing Housing Benefit and Council Tax Support claims in a local authority setting. In-depth knowledge of Housing Benefit administration, legislation, and procedures related to Council Tax Support. Ability to prioritise tasks and work accurately to meet targets and deadlines. Capable of working independently without close supervision. Ability to collaborate effectively as part of a team, ready to assist others, while also taking responsibility for individual work as needed. Competent in using Google applications, including Sheets, Docs, and Gmail. Excellent verbal and written communication skills, with a strong focus on customer service. Ability to work under pressure, managing a heavy and varied workload while explaining complex benefit and financial assessments clearly. Experience working with the Academy Benefits system and Civica Comino or W360, as well as Housing Management Systems. Efficient and accurate administration of all benefits applications received, including identifying and addressing overpayments in accordance with relevant regulations, legislation, and guidance. Skilled in identifying potential irregularities in benefit claims and referring these cases to the appropriate Fraud Services. Conducting and documenting necessary checks, while responding to queries in compliance with relevant legislation and service requirements. Ensuring that all decision letters, overpayment invoices, and reminders are issued promptly. Accurately coding payments and overpayments for subsidy purposes. Liaising with and guiding other Council departments (including partner authorities), external agencies, government bodies, organisations, stakeholders, members, and colleagues on all matters related to Revenues and Benefits Shared Services to ensure a high standard of service delivery whilst adhering to data protection policies If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below. The recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs. When applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience. This application process replaces a supporting statement. Prior to applying for a vacancy for a secondment opportunity, please liaise with your line manager and inform them of your interest in applying for the role. Closing date for applications: 17 March 2026 (22:59) . Interview date: W/C 13 April 2026. We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive and Inclusive. Hackney Council works to eradicate discrimination on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age and marital status. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce. The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:
Mar 10, 2026
Seasonal
12 Month Fixed Term Contract/Secondment Opportunity. Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values. Over the past twenty years, the Council has built up first-class services, outstanding public infrastructure, and a reputation for excellence, innovation, and ambition. We are leading the way on essential work, such as our fight for equity in Hackney, with a particular focus on becoming an actively anti-racist borough. But the work doesn't stop there, we are proactive in our approach to bringing fairness to all aspects of life, including gender, neurodiversity and across the poverty divide. The post is within the Benefits and Homeless Prevention Service. The service is high performing and is committed to helping residents and the challenges they face while supporting staff to perform to the high standards of the service. The London Borough of Hackney has one of the highest Housing Benefit caseloads in London and receives on average nearly 4,000 homelessness approaches a year. To meet these demands, the service has been innovative, agile, and constantly improving in its aim to be a leader in this field. We are looking for an exceptional Housing Benefit Assessor who has extensive experience assessing Housing Benefit claims from households placed in temporary accommodation. You will work as part of a team that is also responsible for the collection and recovery of temporary accommodation charges. Requirements of this role include: Proven experience in processing Housing Benefit and Council Tax Support claims in a local authority setting. In-depth knowledge of Housing Benefit administration, legislation, and procedures related to Council Tax Support. Ability to prioritise tasks and work accurately to meet targets and deadlines. Capable of working independently without close supervision. Ability to collaborate effectively as part of a team, ready to assist others, while also taking responsibility for individual work as needed. Competent in using Google applications, including Sheets, Docs, and Gmail. Excellent verbal and written communication skills, with a strong focus on customer service. Ability to work under pressure, managing a heavy and varied workload while explaining complex benefit and financial assessments clearly. Experience working with the Academy Benefits system and Civica Comino or W360, as well as Housing Management Systems. Efficient and accurate administration of all benefits applications received, including identifying and addressing overpayments in accordance with relevant regulations, legislation, and guidance. Skilled in identifying potential irregularities in benefit claims and referring these cases to the appropriate Fraud Services. Conducting and documenting necessary checks, while responding to queries in compliance with relevant legislation and service requirements. Ensuring that all decision letters, overpayment invoices, and reminders are issued promptly. Accurately coding payments and overpayments for subsidy purposes. Liaising with and guiding other Council departments (including partner authorities), external agencies, government bodies, organisations, stakeholders, members, and colleagues on all matters related to Revenues and Benefits Shared Services to ensure a high standard of service delivery whilst adhering to data protection policies If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below. The recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs. When applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience. This application process replaces a supporting statement. Prior to applying for a vacancy for a secondment opportunity, please liaise with your line manager and inform them of your interest in applying for the role. Closing date for applications: 17 March 2026 (22:59) . Interview date: W/C 13 April 2026. We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive and Inclusive. Hackney Council works to eradicate discrimination on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age and marital status. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce. The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:
Corrections Sergeant - Birmingham Police Department page is loaded Corrections Sergeant - Birmingham Police Departmentlocations: Merit System: Birminghamtime type: Full timeposted on: Posted Todayjob requisition id: R TARGET CLOSE DATE: 02/23/2026 PAY GRADE: Grade 19 TYPE: Full time JOB SUMMARY: The Birmingham Police Department is seeking to hire a Corrections Sergeant to work within the city jail and be responsible for supervising and directing Corrections Officers engaged in maintaining the security and safety of detained inmates and jail personnel. Employees in this job class perform a variety of supervisory and administrative duties within a jail, including: assigning and directing the work of Corrections Officers, overseeing and assisting Corrections Officers with their duties, approving leave, reviewing and evaluating performance of subordinates, completing and reviewing a variety of reports, investigating complaints, and training subordinates on jail rules and regulations. Work is assigned by a Corrections Lieutenant in general terms, and work is performed with some latitude for independent decision making within department rules and regulations. COMPENSATION & BENEFITS: The City of Birmingham provides competitive pay and comprehensive benefits packages to include medical and dental insurance, employer-sponsored retirement plan (pension), generous paid holidays, sick and vacation leave, and more. The pay range for this job is listed below: Birmingham Public Safety $25.12 - $38.97 MINIMUM QUALIFICATIONS: The following are job-related qualifications that are required for employment consideration for this position: Driver's license. NCIC/ACJIC Certification. Experience as a police or corrections officer in a jail or detention facility to include experience in the booking and release processes, managing cell blocks, and managing/overseeing the inmate population. PREFERRED QUALIFICATIONS: The following are job-related qualifications deemed desirable by Merit System agencies. These qualifications may be considered by a hiring agency when reviewing applications and inviting candidates to participate in subsequent steps in the selection processes. Experience supervising a group of individuals (more than one). Experience using a law enforcement records management system (e.g., New World). Coursework in Criminal Justice or related field. TYPICAL JOB DUTIES: Conducts booking and classification for detainees upon arrival to jail by reviewing arrest reports, obtaining personal information, collecting property, and assigning housing locations in order to create an official record of arrests conducted within the jurisdiction. Classifies detainees to determine appropriate housing location (e.g., felon, female, gang affiliation, mental illness, disabled) and assigns to appropriate holding cells based on known characteristics. Provides for the health and safety needs of inmates by monitoring activities, securing the jail facility, and performing inspections. Performs various administrative duties by reviewing/verifying information, filing documents, and writing reports in order to provide services to the general public. Oversees the entry and/or exit of detainees, inmates, and other various authorized individuals (e.g., family/friends, attorneys, clergy, work release inmates, etc.) within the jail facility by documenting visits, arranging transport, and providing necessary security for safety purposes. Maintains cleanliness and operational use of the jail facility by performing housekeeping and maintenance activities and/or directing trustee inmates in housekeeping and maintenance activities. Enforces jail rules and regulations by using intervention techniques, disciplining inmates who have violated rules and regulations, and answering questions in order to maintain order within the jail facility. Supervises staff by assigning and distributing work, directing staff in their job duties, monitoring progress of work, providing feedback and/or training. Performs various inspections (e.g., cell check, perimeter check, physical inspection, etc.) to ensure inmates are healthy, safe, and not engaged in illegal activities (e.g., violence, sexual misconduct). Completes incident reports to include the name(s) of inmates involved, time and place of the incident, discipline received, isolation times, and a narrative of events to serve as documentation for jail and/or court personnel. Documents issues relating to job performance of subordinate staff, to include recommendations and disciplinary actions. PHYSICAL DEMANDS: Job involves physical exertion required for sustained periods of light physical activity such as walking or standing. May involve occasional lifting of items or objects weighing in excess of 75 lbs. with coworkers' assistance. Work involves physical abilities necessary for applying self-defense and restraint tactics in order to defend oneself from physical attack. WORK ENVIRONMENT: Work is conducted almost exclusively indoors in a secured detention facility setting with occasional visits to external locations such as court rooms or medical facilities. Work involves use of standard office equipment, as well as other equipment used in a jail setting, including: various restraints such as handcuffs and shackles, radio, etc. May require dealing with physically aggressive or violent individuals, and exposure to potential and real physical violence, as well as potential exposure to bodily fluids, contagious or infectious diseases, unpleasant smells, etc. Job may require working nights and weekends. EEO STATEMENT: The Personnel Board of Jefferson County provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment with the Personnel Board of Jefferson County, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Each Merit System member city/agency operates its own equal employment opportunity policies available on the individual city/agency website. ACCOMMODATION: To request an accommodation in the application or hiring process due to your own ongoing medical condition or disability, please contact our Accommodations Coordinator at or phone at (select option 1) Monday through Friday, 8:00 a.m. to 5:00 p.m. Central Time. The accommodation process is reserved solely for job seekers with disabilities requesting accessibility assistance or accommodation in the job application process. NOTE: This job posting may close before, or be extended beyond, the listed Target Close Date based on the employment needs of the Merit System. More detail regarding this job is available by clicking Apply. DISCLAIMER: This job posting is not meant to be an all-inclusive list of the job duties, responsibilities, or skills and abilities required for this position and may be changed at the discretion of the Personnel Board at any time.
Mar 10, 2026
Full time
Corrections Sergeant - Birmingham Police Department page is loaded Corrections Sergeant - Birmingham Police Departmentlocations: Merit System: Birminghamtime type: Full timeposted on: Posted Todayjob requisition id: R TARGET CLOSE DATE: 02/23/2026 PAY GRADE: Grade 19 TYPE: Full time JOB SUMMARY: The Birmingham Police Department is seeking to hire a Corrections Sergeant to work within the city jail and be responsible for supervising and directing Corrections Officers engaged in maintaining the security and safety of detained inmates and jail personnel. Employees in this job class perform a variety of supervisory and administrative duties within a jail, including: assigning and directing the work of Corrections Officers, overseeing and assisting Corrections Officers with their duties, approving leave, reviewing and evaluating performance of subordinates, completing and reviewing a variety of reports, investigating complaints, and training subordinates on jail rules and regulations. Work is assigned by a Corrections Lieutenant in general terms, and work is performed with some latitude for independent decision making within department rules and regulations. COMPENSATION & BENEFITS: The City of Birmingham provides competitive pay and comprehensive benefits packages to include medical and dental insurance, employer-sponsored retirement plan (pension), generous paid holidays, sick and vacation leave, and more. The pay range for this job is listed below: Birmingham Public Safety $25.12 - $38.97 MINIMUM QUALIFICATIONS: The following are job-related qualifications that are required for employment consideration for this position: Driver's license. NCIC/ACJIC Certification. Experience as a police or corrections officer in a jail or detention facility to include experience in the booking and release processes, managing cell blocks, and managing/overseeing the inmate population. PREFERRED QUALIFICATIONS: The following are job-related qualifications deemed desirable by Merit System agencies. These qualifications may be considered by a hiring agency when reviewing applications and inviting candidates to participate in subsequent steps in the selection processes. Experience supervising a group of individuals (more than one). Experience using a law enforcement records management system (e.g., New World). Coursework in Criminal Justice or related field. TYPICAL JOB DUTIES: Conducts booking and classification for detainees upon arrival to jail by reviewing arrest reports, obtaining personal information, collecting property, and assigning housing locations in order to create an official record of arrests conducted within the jurisdiction. Classifies detainees to determine appropriate housing location (e.g., felon, female, gang affiliation, mental illness, disabled) and assigns to appropriate holding cells based on known characteristics. Provides for the health and safety needs of inmates by monitoring activities, securing the jail facility, and performing inspections. Performs various administrative duties by reviewing/verifying information, filing documents, and writing reports in order to provide services to the general public. Oversees the entry and/or exit of detainees, inmates, and other various authorized individuals (e.g., family/friends, attorneys, clergy, work release inmates, etc.) within the jail facility by documenting visits, arranging transport, and providing necessary security for safety purposes. Maintains cleanliness and operational use of the jail facility by performing housekeeping and maintenance activities and/or directing trustee inmates in housekeeping and maintenance activities. Enforces jail rules and regulations by using intervention techniques, disciplining inmates who have violated rules and regulations, and answering questions in order to maintain order within the jail facility. Supervises staff by assigning and distributing work, directing staff in their job duties, monitoring progress of work, providing feedback and/or training. Performs various inspections (e.g., cell check, perimeter check, physical inspection, etc.) to ensure inmates are healthy, safe, and not engaged in illegal activities (e.g., violence, sexual misconduct). Completes incident reports to include the name(s) of inmates involved, time and place of the incident, discipline received, isolation times, and a narrative of events to serve as documentation for jail and/or court personnel. Documents issues relating to job performance of subordinate staff, to include recommendations and disciplinary actions. PHYSICAL DEMANDS: Job involves physical exertion required for sustained periods of light physical activity such as walking or standing. May involve occasional lifting of items or objects weighing in excess of 75 lbs. with coworkers' assistance. Work involves physical abilities necessary for applying self-defense and restraint tactics in order to defend oneself from physical attack. WORK ENVIRONMENT: Work is conducted almost exclusively indoors in a secured detention facility setting with occasional visits to external locations such as court rooms or medical facilities. Work involves use of standard office equipment, as well as other equipment used in a jail setting, including: various restraints such as handcuffs and shackles, radio, etc. May require dealing with physically aggressive or violent individuals, and exposure to potential and real physical violence, as well as potential exposure to bodily fluids, contagious or infectious diseases, unpleasant smells, etc. Job may require working nights and weekends. EEO STATEMENT: The Personnel Board of Jefferson County provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment with the Personnel Board of Jefferson County, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Each Merit System member city/agency operates its own equal employment opportunity policies available on the individual city/agency website. ACCOMMODATION: To request an accommodation in the application or hiring process due to your own ongoing medical condition or disability, please contact our Accommodations Coordinator at or phone at (select option 1) Monday through Friday, 8:00 a.m. to 5:00 p.m. Central Time. The accommodation process is reserved solely for job seekers with disabilities requesting accessibility assistance or accommodation in the job application process. NOTE: This job posting may close before, or be extended beyond, the listed Target Close Date based on the employment needs of the Merit System. More detail regarding this job is available by clicking Apply. DISCLAIMER: This job posting is not meant to be an all-inclusive list of the job duties, responsibilities, or skills and abilities required for this position and may be changed at the discretion of the Personnel Board at any time.
Career Choices Dewis Gyrfa Ltd
Eccleshall, Staffordshire
Prison Officer - HMP Drake Hall HMP Drake Hall, Eccleshall, Stafford ST21 6LQ Starting salary: £35,875 (for a 39 hour week inc 20% unsocial) City/Town: Stafford Region: West Midlands Vacancy type: Merit Equality and Eligibility This vacancy is open to female applicants only as an occupational requirement exception under Sch 9 of the Equality Act 2010. This post is not open to male applicants. This role is not eligible for new Skilled Worker visa in accordance with the current immigration rules. Role Overview An extraordinary job - In this unique career, you'll have the opportunity to carry out many different roles in any one day. Assessment Criteria Communicating and influencing Managing a quality service Making effective decisions Caring How to Apply 1. Complete the initial application form. 2. You will be invited to complete an online test to assess basic judgment and numerical skills. 3. If you pass the online test, we will invite you to an online assessment centre (OAC). 4. At the OAC you will provide written responses to three behaviour based questions, exploring your understanding of the prison officer role in a women's prison and why you are interested in the position. 5. Upon successful completion of the online assessment centre and written responses and upon being offered a role, you will be invited to complete a medical and fitness test. This will cover an eyesight test, hearing test and basic health screening, including a blood pressure check. Requirements Be at least 18 years old at the commencement of employment Meet the Civil Service nationality requirements Pass a medical and fitness assessment Meet the required eyesight standard in both eyes For safety reasons, meet a suitable standard of hearing Tattoos are permitted, including those that are visible, but must not be deemed offensive, discriminatory, violent or intimidating in any way. Facial tattoos are generally not acceptable, except where this is for cultural, religious, or medical reasons. Pay and Working Hours The initial training is 37 hours a week. After training, you can choose to work 37, 39 or 41 hours a week. Your annual salary will reflect your weekly hours: 37 hours a week = £33,746 a year 39 hours a week = £35,875 a year 41 hours a week = £38,003 a year All salary figures quoted include any additional allowances that are applicable to the role/location. The standard working week of a prison officer is based on a 39 hours per week shift pattern. Benefits 25 days' annual holiday (rising to 30 days will to a merit list based on your score. When all applicants have completed the assessment centre, the prison will make job offers to individuals with the highest scores first when positions become available. You can stay on the merit list for 12 months. After this you'll need to apply again. Operational Support Grade Role by the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. If you feel the recruitment process has breached the principles, you can raise a complaint by contacting Shared Services Connected Ltd: call (Monday to Friday 8am - 6pm). Diversity & Inclusion The Civil Service
Mar 10, 2026
Full time
Prison Officer - HMP Drake Hall HMP Drake Hall, Eccleshall, Stafford ST21 6LQ Starting salary: £35,875 (for a 39 hour week inc 20% unsocial) City/Town: Stafford Region: West Midlands Vacancy type: Merit Equality and Eligibility This vacancy is open to female applicants only as an occupational requirement exception under Sch 9 of the Equality Act 2010. This post is not open to male applicants. This role is not eligible for new Skilled Worker visa in accordance with the current immigration rules. Role Overview An extraordinary job - In this unique career, you'll have the opportunity to carry out many different roles in any one day. Assessment Criteria Communicating and influencing Managing a quality service Making effective decisions Caring How to Apply 1. Complete the initial application form. 2. You will be invited to complete an online test to assess basic judgment and numerical skills. 3. If you pass the online test, we will invite you to an online assessment centre (OAC). 4. At the OAC you will provide written responses to three behaviour based questions, exploring your understanding of the prison officer role in a women's prison and why you are interested in the position. 5. Upon successful completion of the online assessment centre and written responses and upon being offered a role, you will be invited to complete a medical and fitness test. This will cover an eyesight test, hearing test and basic health screening, including a blood pressure check. Requirements Be at least 18 years old at the commencement of employment Meet the Civil Service nationality requirements Pass a medical and fitness assessment Meet the required eyesight standard in both eyes For safety reasons, meet a suitable standard of hearing Tattoos are permitted, including those that are visible, but must not be deemed offensive, discriminatory, violent or intimidating in any way. Facial tattoos are generally not acceptable, except where this is for cultural, religious, or medical reasons. Pay and Working Hours The initial training is 37 hours a week. After training, you can choose to work 37, 39 or 41 hours a week. Your annual salary will reflect your weekly hours: 37 hours a week = £33,746 a year 39 hours a week = £35,875 a year 41 hours a week = £38,003 a year All salary figures quoted include any additional allowances that are applicable to the role/location. The standard working week of a prison officer is based on a 39 hours per week shift pattern. Benefits 25 days' annual holiday (rising to 30 days will to a merit list based on your score. When all applicants have completed the assessment centre, the prison will make job offers to individuals with the highest scores first when positions become available. You can stay on the merit list for 12 months. After this you'll need to apply again. Operational Support Grade Role by the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. If you feel the recruitment process has breached the principles, you can raise a complaint by contacting Shared Services Connected Ltd: call (Monday to Friday 8am - 6pm). Diversity & Inclusion The Civil Service
A security services company based in Rochdale is seeking Security Officers responsible for maintaining safety and security on-site. Duties include enforcing security policies, regular patrolling, and helping to ensure a safe working environment. The ideal candidate should have experience in health and safety, strong communication skills, and the ability to work under pressure. This role offers a dynamic work atmosphere with various responsibilities to ensure the safety of staff and property.
Mar 10, 2026
Full time
A security services company based in Rochdale is seeking Security Officers responsible for maintaining safety and security on-site. Duties include enforcing security policies, regular patrolling, and helping to ensure a safe working environment. The ideal candidate should have experience in health and safety, strong communication skills, and the ability to work under pressure. This role offers a dynamic work atmosphere with various responsibilities to ensure the safety of staff and property.
White Collar Factory (95009), United Kingdom, London, London Software Engineering Manager - Services About this role Capital One is looking for a Software Engineering Manager to join us in our London office. You will have previous experience of leading a Software Engineering team and be passionate about people and technical leadership. What you'll do Be a differential people leader. Literally . We expect you to coach and nurture your engineers and make a material positive difference to their careers and impact on the business. Bring technical leadership to your team. We don't require you to code, but we do expect you to stay close to your team's work, set a high bar for engineering, understand technical risks and influence architectural thinking and decisions. Bring context and purpose to your team. You will ensure your team understands the why behind the work they do, and you will be intentional about how you own and shape culture. Own ways of working and deliveries, partnering with your Product Owner and Change Delivery Lead to shape roadmaps and lead frequent delivery of high quality software in a complex regulatory environment Own one or more business applications, keeping them well-managed and compliant with the high bar set by the business Be a manager for the business , elevating your thinking beyond your immediate team. You'll represent the interests and context of the business to your engineers, and help make the environment beyond your immediate team a better place. What we're looking for An approachable and inquisitive problem-solving leader, with a focus on the why, and a passion for growing people, nurturing culture and leading technical delivery to help us get things done and make things better in a complex, regulatory environment. We are looking for: Previous experience in leading teams, growing engineers and dealing with conflict, constructively and collaboratively Previous experience of having been an experienced software engineer, and somebody who remains comfortable with technology, architectural decisions and technical trade-offs Previous experience in our backend tech stack - Java, Spring, AWS and who is a strong advocate of tight feedback loops through mechanisms including, but not limited to automated tests, CI/CD pipelines and frequent releases A balance of self-reflection and bias for action Strong ownership and excellent communication A drive for positive, proactive impact We understand that great engineering managers may not have everything listed here, and that is OK. If you believe you can make a difference, lead a happy & high-performing engineering team and you have the drive to make a positive impact on the business, we'd love to hear from you. What's in it for you: A people and technical leadership role in an engineering organisation that actively values excellence and doing the right thing, in a business that cares for its associates and has interesting problems to solve around growth, security, availability and performance in a highly regulated space. A learning environment with access to many excellent resources including online technical courses and in-person leadership training A competitive salary and immediate access to core benefits including salary sacrifice pension scheme with up to 10% company contribution, bonus, generous holiday entitlement, private medical insurance and flexible benefits including season ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspace and facilities designed to inspire and support you. In our (quite beautiful) London office, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you'll get to learn (any previous experience would be advantageous) Solve real world problems, navigate ambiguity and deliver on the public cloud (AWS) to drive growth and operational efficiencies in an ambitious and growing UK business Influence change in a complex regulated environment Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Mar 10, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Software Engineering Manager - Services About this role Capital One is looking for a Software Engineering Manager to join us in our London office. You will have previous experience of leading a Software Engineering team and be passionate about people and technical leadership. What you'll do Be a differential people leader. Literally . We expect you to coach and nurture your engineers and make a material positive difference to their careers and impact on the business. Bring technical leadership to your team. We don't require you to code, but we do expect you to stay close to your team's work, set a high bar for engineering, understand technical risks and influence architectural thinking and decisions. Bring context and purpose to your team. You will ensure your team understands the why behind the work they do, and you will be intentional about how you own and shape culture. Own ways of working and deliveries, partnering with your Product Owner and Change Delivery Lead to shape roadmaps and lead frequent delivery of high quality software in a complex regulatory environment Own one or more business applications, keeping them well-managed and compliant with the high bar set by the business Be a manager for the business , elevating your thinking beyond your immediate team. You'll represent the interests and context of the business to your engineers, and help make the environment beyond your immediate team a better place. What we're looking for An approachable and inquisitive problem-solving leader, with a focus on the why, and a passion for growing people, nurturing culture and leading technical delivery to help us get things done and make things better in a complex, regulatory environment. We are looking for: Previous experience in leading teams, growing engineers and dealing with conflict, constructively and collaboratively Previous experience of having been an experienced software engineer, and somebody who remains comfortable with technology, architectural decisions and technical trade-offs Previous experience in our backend tech stack - Java, Spring, AWS and who is a strong advocate of tight feedback loops through mechanisms including, but not limited to automated tests, CI/CD pipelines and frequent releases A balance of self-reflection and bias for action Strong ownership and excellent communication A drive for positive, proactive impact We understand that great engineering managers may not have everything listed here, and that is OK. If you believe you can make a difference, lead a happy & high-performing engineering team and you have the drive to make a positive impact on the business, we'd love to hear from you. What's in it for you: A people and technical leadership role in an engineering organisation that actively values excellence and doing the right thing, in a business that cares for its associates and has interesting problems to solve around growth, security, availability and performance in a highly regulated space. A learning environment with access to many excellent resources including online technical courses and in-person leadership training A competitive salary and immediate access to core benefits including salary sacrifice pension scheme with up to 10% company contribution, bonus, generous holiday entitlement, private medical insurance and flexible benefits including season ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspace and facilities designed to inspire and support you. In our (quite beautiful) London office, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you'll get to learn (any previous experience would be advantageous) Solve real world problems, navigate ambiguity and deliver on the public cloud (AWS) to drive growth and operational efficiencies in an ambitious and growing UK business Influence change in a complex regulated environment Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Summary: This key role will play a critical part in bringing technical, long-term water supply-demand strategies to life for the public and our stakeholders. Working closely with the Water Resources team, you will be responsible for the statutory consultation surrounding two of our key statutory plans - the Water Resources Management Plan and Drought Plan. You'll use your engagement skills to transform complex technical information into accessible, transparent, and engaging information for stakeholders, customers, and the media through various different channels. Main responsibilities: Creating and implementing an integrated communications strategy to support delivery of the Drought Plan and Water Resources Management Plan objectives and their input into the Business Plan process. Translating technical information into engaging content for internal and external audiences. Produce Non-Technical summaries required for consultations. Devising and delivering statutory public consultations. Devising, managing and evaluating a programme of events for customers and stakeholders, promotional media, press activity and other communications. Be responsible for organising and attending any workshops, community briefings, presentations, meetings and events in and out of normal office hours to assist with the successful delivery of the communication aspects of both plans. Developing high quality communications collateral including, but not limited to, briefings, press releases, presentations, exhibition materials and social media content. Working with internal stakeholders to agree priorities, key messages and the annual programme of events, meetings and other communications activities. Representing the business and working alongside our partners at Water Resources South East to support regional water resources and drought planning and engagement. Manage a range of suppliers and external parties to deliver the communications and events programme and statutory consultations, such as graphic designers, photographers, videographers and communications agencies. Brief media spokespeople ahead of radio and TV interviews. Answer and respond to media calls during office hours, escalating where appropriate. Help identify, write press releases and manage news stories for South East Water. Update the South East Water website and social media content in particular when promoting news stories or during emergency incidents. Participate in the Communications out-of-hours service on a shared rota basis responding to media enquiries and assisting the management of crisis communications. You'll need: Skills / Qualifications / Experience Degree-level qualification in a Communications, PR discipline and/or at least three years' relevant experience. A background in an environmental science discipline would be advantageous. Full driving licence. Be adept at pivoting between multiple projects, sometimes with competing needs, to produce appropriate and high-quality communications outputs to deadline. Have a keen eye for detail and competent at drafting accurate customer and stakeholder communications materials required for a project or event, including, but not limited to; developing, managing and evaluating statutory consultations, communications plans and evaluations, briefing notes, statements, press releases, presentations, exhibition materials, translating complex information into non-technical documentation, articles, advertising, website copy, FAQs and social media content such as videos. Able to use a range of digital tools, including but not limited to, social media, email marketing/newsletter, website content management system and public relations management software. Crisis Communications. Experience of communications planning, event management, stakeholder engagement and media relations. Experience of successfully delivering statutory consultations as well as stakeholder engagement within an environmental context would be advantageous. Knowledge of water resources and the water, environmental and/or agricultural industry would be advantageous. Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: up to £36,000 p.a. (dependent on experience)
Mar 10, 2026
Full time
Summary: This key role will play a critical part in bringing technical, long-term water supply-demand strategies to life for the public and our stakeholders. Working closely with the Water Resources team, you will be responsible for the statutory consultation surrounding two of our key statutory plans - the Water Resources Management Plan and Drought Plan. You'll use your engagement skills to transform complex technical information into accessible, transparent, and engaging information for stakeholders, customers, and the media through various different channels. Main responsibilities: Creating and implementing an integrated communications strategy to support delivery of the Drought Plan and Water Resources Management Plan objectives and their input into the Business Plan process. Translating technical information into engaging content for internal and external audiences. Produce Non-Technical summaries required for consultations. Devising and delivering statutory public consultations. Devising, managing and evaluating a programme of events for customers and stakeholders, promotional media, press activity and other communications. Be responsible for organising and attending any workshops, community briefings, presentations, meetings and events in and out of normal office hours to assist with the successful delivery of the communication aspects of both plans. Developing high quality communications collateral including, but not limited to, briefings, press releases, presentations, exhibition materials and social media content. Working with internal stakeholders to agree priorities, key messages and the annual programme of events, meetings and other communications activities. Representing the business and working alongside our partners at Water Resources South East to support regional water resources and drought planning and engagement. Manage a range of suppliers and external parties to deliver the communications and events programme and statutory consultations, such as graphic designers, photographers, videographers and communications agencies. Brief media spokespeople ahead of radio and TV interviews. Answer and respond to media calls during office hours, escalating where appropriate. Help identify, write press releases and manage news stories for South East Water. Update the South East Water website and social media content in particular when promoting news stories or during emergency incidents. Participate in the Communications out-of-hours service on a shared rota basis responding to media enquiries and assisting the management of crisis communications. You'll need: Skills / Qualifications / Experience Degree-level qualification in a Communications, PR discipline and/or at least three years' relevant experience. A background in an environmental science discipline would be advantageous. Full driving licence. Be adept at pivoting between multiple projects, sometimes with competing needs, to produce appropriate and high-quality communications outputs to deadline. Have a keen eye for detail and competent at drafting accurate customer and stakeholder communications materials required for a project or event, including, but not limited to; developing, managing and evaluating statutory consultations, communications plans and evaluations, briefing notes, statements, press releases, presentations, exhibition materials, translating complex information into non-technical documentation, articles, advertising, website copy, FAQs and social media content such as videos. Able to use a range of digital tools, including but not limited to, social media, email marketing/newsletter, website content management system and public relations management software. Crisis Communications. Experience of communications planning, event management, stakeholder engagement and media relations. Experience of successfully delivering statutory consultations as well as stakeholder engagement within an environmental context would be advantageous. Knowledge of water resources and the water, environmental and/or agricultural industry would be advantageous. Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: up to £36,000 p.a. (dependent on experience)
We are recruiting a number of Facilities and Maintenance Assistants to join a University based in London. You will be working on the University Campus and will thrive in the vibrant and busy working environment. These roles are temporary to permanent positions. You will be working on a rota including early and late shifts (finishing at 11.30pm) and 1 Saturday in every month will also be required. Within these Facilities Officer roles you will be working in a close knit facilities team. You will perform a range of facilities and maintenance duties across the University Campus which will include: Basic planned preventative maintenance Reactive maintenance requests Liaising with contractors Opening and closing the buildings Responding to help desk requests Room set ups For these Maintenance Assistant roles in London we are looking for : Basic maintenance experience of both PPMs and reactive maintenance General facilities experience of responding to help desk requests A working knowledge of basic health and safety Able to work both early (starting at 7.30am) and late (finishing at 11.30pm) shifts A team player, who remains calm under pressure The University will require you to pass a DBS check to be on campus within these positions. If you are looking for a new temp to perm facilities role in London please apply now!
Mar 10, 2026
Full time
We are recruiting a number of Facilities and Maintenance Assistants to join a University based in London. You will be working on the University Campus and will thrive in the vibrant and busy working environment. These roles are temporary to permanent positions. You will be working on a rota including early and late shifts (finishing at 11.30pm) and 1 Saturday in every month will also be required. Within these Facilities Officer roles you will be working in a close knit facilities team. You will perform a range of facilities and maintenance duties across the University Campus which will include: Basic planned preventative maintenance Reactive maintenance requests Liaising with contractors Opening and closing the buildings Responding to help desk requests Room set ups For these Maintenance Assistant roles in London we are looking for : Basic maintenance experience of both PPMs and reactive maintenance General facilities experience of responding to help desk requests A working knowledge of basic health and safety Able to work both early (starting at 7.30am) and late (finishing at 11.30pm) shifts A team player, who remains calm under pressure The University will require you to pass a DBS check to be on campus within these positions. If you are looking for a new temp to perm facilities role in London please apply now!
Department: Security Company: Canary Wharf Management Limited Reporting to: Security Manager - Operations JOB SUMMARY Canary Wharf is a vibrant 24/7 city, seamlessly blending living, working, and thriving. Boasting over 300 shops, bars, and restaurants, coupled with excellent transport links, it's a dynamic community hub. The Security Team at Canary Wharf Group is the backbone, ensuring safety and security of the estate, whilst prioritising the well-being of our community, customers, visitors, and property. Focus goes beyond just maintaining safety; it extends to creating an environment where everyone feels secure and cared for. Starting Salary for this position: £40, 278 (pro-rata) Shift: 2 on 6 off. Closing Date: 24th March 2026 MAIN RESPONSIBILITIES To provide courteous, professional, and engaging customer service with a strong focus on the well-being and safety of all visitors to the Canary Wharf Estate, including workers, residents, families, and children. To maintain a thorough knowledge of the Canary Wharf Estate, including offices, retail malls and restaurants, and provide routine information, advice, guidance, and directions to members of the public. To react to any situation with the ability to remain calm, make decisions under pressure, and take the necessary action while ensuring the wellbeing and safety of everyone involved. Communicate effectively and empathetically in all situations. To confidently use your personal radio to communicate relevant information quickly and positively to the wider security team, fostering a collaborative and supportive atmosphere. To demonstrate care and compassion when assisting, especially in situations requiring first aid, prioritising the health, well-being, and safety of those in need. To handle difficult situations, including safeguarding intoxicated or vulnerable individuals, with a focus on ensuring their safety and promoting a secure environment. To be familiar with physical layout, tenant occupation, key personnel, building routines and all security-related systems/equipment. To carry out specific duties for designated areas such as patrolling, securing premises, fire checks/inspections, access control and traffic management. To follow procedures and instructions for the general safety, security, and upkeep of the Estate, with a focus on loss prevention by accident, theft, waste, or neglect. To manage and control vehicular traffic at the access points to the Estate, in recognition of the national threat level. To comply with the Security Department Instructions and Procedures, and to maintain and implement emergency procedures, logs, and records. To assist with the general good housekeeping of the Estate or specific area and ensure working areas are kept clean, tidy and all refuse and waste materials removed. To identify and take immediate remedial action in the event of a public safety hazard. PERSON SPECIFICATION We provide our Security Officers with a full and structured training process including SIA licencing, Physical Intervention, IED Awareness, Customer Service and First Aid, and more. Applicants should be: Demonstrates a commitment to providing high-quality customer service, with a proven track record in this field or recent experience in security. Naturally inquisitive and alert, with a keen attention to detail regarding one's surroundings. Exhibits composure and the ability to remain calm under pressure. Confident communication skills with a strong interpersonal aptitude. Displays courtesy, professionalism, and diplomacy when delivering customer service. Capable of working both independently and collaboratively with colleagues. Possess proficient written and spoken English skills. Willing to work indoors and outdoors, in diverse weather conditions, and able to complete shift work. Able to assume responsibilities in the absence of the Security Supervisor or undertake other reasonable duties as necessary. Provide a verifiable 5-year work history and can account for any gaps in employment. Maintains honesty and free of criminal convictions (subject to the Rehabilitation of Offenders Act 1974). Artificial intelligence can be a useful tool to support your application; however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn HEALTH SAFETY AND WELFARE RESPONSIBILITIES All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy in the Administrative Rules and Procedures, and the Health, Safety & Welfare Manual. ENVIRONMENTAL, SOCIAL & GOVERNANCE (ESG) RESPONSIBILITIES Recognising the centrality of ESG principles within our organisation, we have developed a comprehensive ESG Strategy. It is imperative that all staff members understand and adopt this strategy into their respective roles. This includes adhering to environmental regulations, minimising waste, supporting nature within our urban environment, and facilitating positive change for those in need within our community and utilising our volunteering. QUALITY MANAGEMENT RESPONSIBILITIES In line with the latest ISO 9001 requirements and our dedication to quality management, all staff are mandated to comply with system requirements as detailed within the Company Quality Manual & Policies. Additionally, it's vital to ensure the effective implementation of all Procedures, Plans, and Forms within our Electronic Document Management Systems (EDMS) to meet the ISO 9001: Quality Management Standard. COMPANY VALUES Commit to Excellence Act with integrity and deliver high performance Put our customers at the heart of what we do Resolve issues by providing high quality solutions Foster Collaboration Find opportunities to collaborate with others across the business to achieve shared goals Encourage inclusive networks and treat others with respect and fairness Use knowledge to work effectively with suppliers / contractors to meet shared goals Encourage Engagement Confident in making decisions appropriate to the role Learn from mistakes and listen to constructive feedback to improve performance Prioritise safety and actively support community, wellbeing and sustainability programmes Take Ownership Take pride in delivering high quality service which exceeds expectations Committed to opportunities for self-development Take responsibility for my own performance and look for ways to improve Embrace Innovation Embrace change and innovation Proactively suggest ways to improve our business and encourage others to share ideas See new challenges as opportunities to deliver effective change WHAT WE OFFER Diversity and Inclusion We recognise the importance of embracing diverse experience, skills and perspectives at all levels and operating in an inclusive working environment, in order for everyone to reach their full potential. We also recognise that it makes business sense, since being an inclusive employer leads to better business performance and higher levels of employee engagement and satisfaction. We welcome applicants with diverse backgrounds, perspectives and skills and are committed to fostering a culture whereby everyone can reach their full potential. Flexible Working As an inclusive employer, we recognise the positive impact flexible working can have on an individual,
Mar 10, 2026
Full time
Department: Security Company: Canary Wharf Management Limited Reporting to: Security Manager - Operations JOB SUMMARY Canary Wharf is a vibrant 24/7 city, seamlessly blending living, working, and thriving. Boasting over 300 shops, bars, and restaurants, coupled with excellent transport links, it's a dynamic community hub. The Security Team at Canary Wharf Group is the backbone, ensuring safety and security of the estate, whilst prioritising the well-being of our community, customers, visitors, and property. Focus goes beyond just maintaining safety; it extends to creating an environment where everyone feels secure and cared for. Starting Salary for this position: £40, 278 (pro-rata) Shift: 2 on 6 off. Closing Date: 24th March 2026 MAIN RESPONSIBILITIES To provide courteous, professional, and engaging customer service with a strong focus on the well-being and safety of all visitors to the Canary Wharf Estate, including workers, residents, families, and children. To maintain a thorough knowledge of the Canary Wharf Estate, including offices, retail malls and restaurants, and provide routine information, advice, guidance, and directions to members of the public. To react to any situation with the ability to remain calm, make decisions under pressure, and take the necessary action while ensuring the wellbeing and safety of everyone involved. Communicate effectively and empathetically in all situations. To confidently use your personal radio to communicate relevant information quickly and positively to the wider security team, fostering a collaborative and supportive atmosphere. To demonstrate care and compassion when assisting, especially in situations requiring first aid, prioritising the health, well-being, and safety of those in need. To handle difficult situations, including safeguarding intoxicated or vulnerable individuals, with a focus on ensuring their safety and promoting a secure environment. To be familiar with physical layout, tenant occupation, key personnel, building routines and all security-related systems/equipment. To carry out specific duties for designated areas such as patrolling, securing premises, fire checks/inspections, access control and traffic management. To follow procedures and instructions for the general safety, security, and upkeep of the Estate, with a focus on loss prevention by accident, theft, waste, or neglect. To manage and control vehicular traffic at the access points to the Estate, in recognition of the national threat level. To comply with the Security Department Instructions and Procedures, and to maintain and implement emergency procedures, logs, and records. To assist with the general good housekeeping of the Estate or specific area and ensure working areas are kept clean, tidy and all refuse and waste materials removed. To identify and take immediate remedial action in the event of a public safety hazard. PERSON SPECIFICATION We provide our Security Officers with a full and structured training process including SIA licencing, Physical Intervention, IED Awareness, Customer Service and First Aid, and more. Applicants should be: Demonstrates a commitment to providing high-quality customer service, with a proven track record in this field or recent experience in security. Naturally inquisitive and alert, with a keen attention to detail regarding one's surroundings. Exhibits composure and the ability to remain calm under pressure. Confident communication skills with a strong interpersonal aptitude. Displays courtesy, professionalism, and diplomacy when delivering customer service. Capable of working both independently and collaboratively with colleagues. Possess proficient written and spoken English skills. Willing to work indoors and outdoors, in diverse weather conditions, and able to complete shift work. Able to assume responsibilities in the absence of the Security Supervisor or undertake other reasonable duties as necessary. Provide a verifiable 5-year work history and can account for any gaps in employment. Maintains honesty and free of criminal convictions (subject to the Rehabilitation of Offenders Act 1974). Artificial intelligence can be a useful tool to support your application; however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn HEALTH SAFETY AND WELFARE RESPONSIBILITIES All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy in the Administrative Rules and Procedures, and the Health, Safety & Welfare Manual. ENVIRONMENTAL, SOCIAL & GOVERNANCE (ESG) RESPONSIBILITIES Recognising the centrality of ESG principles within our organisation, we have developed a comprehensive ESG Strategy. It is imperative that all staff members understand and adopt this strategy into their respective roles. This includes adhering to environmental regulations, minimising waste, supporting nature within our urban environment, and facilitating positive change for those in need within our community and utilising our volunteering. QUALITY MANAGEMENT RESPONSIBILITIES In line with the latest ISO 9001 requirements and our dedication to quality management, all staff are mandated to comply with system requirements as detailed within the Company Quality Manual & Policies. Additionally, it's vital to ensure the effective implementation of all Procedures, Plans, and Forms within our Electronic Document Management Systems (EDMS) to meet the ISO 9001: Quality Management Standard. COMPANY VALUES Commit to Excellence Act with integrity and deliver high performance Put our customers at the heart of what we do Resolve issues by providing high quality solutions Foster Collaboration Find opportunities to collaborate with others across the business to achieve shared goals Encourage inclusive networks and treat others with respect and fairness Use knowledge to work effectively with suppliers / contractors to meet shared goals Encourage Engagement Confident in making decisions appropriate to the role Learn from mistakes and listen to constructive feedback to improve performance Prioritise safety and actively support community, wellbeing and sustainability programmes Take Ownership Take pride in delivering high quality service which exceeds expectations Committed to opportunities for self-development Take responsibility for my own performance and look for ways to improve Embrace Innovation Embrace change and innovation Proactively suggest ways to improve our business and encourage others to share ideas See new challenges as opportunities to deliver effective change WHAT WE OFFER Diversity and Inclusion We recognise the importance of embracing diverse experience, skills and perspectives at all levels and operating in an inclusive working environment, in order for everyone to reach their full potential. We also recognise that it makes business sense, since being an inclusive employer leads to better business performance and higher levels of employee engagement and satisfaction. We welcome applicants with diverse backgrounds, perspectives and skills and are committed to fostering a culture whereby everyone can reach their full potential. Flexible Working As an inclusive employer, we recognise the positive impact flexible working can have on an individual,
Supporter Care and Engagement Fundraiser We are seeking a motivated and organised Supporter Care and Engagement Fundraiser to help deliver an outstanding supporter journey for a national children's charity. Position: Supporter Care and Engagement Fundraiser Salary: £27,285 per annum Location: Remote, with options to work from offices in Cornwall, Derbyshire or London Hours: Full time, flexible options may be available Contract: Permanent Closing Date: 17:00 on 20 March 2026 Early applications are encouraged as the organisation reserves the right to close the advert early should a suitable candidate be identified. About the Role This is a key frontline role within a driven and collaborative Fundraising and Communications team. You will play an essential part in delivering excellent supporter care, managing fundraising systems and strengthening engagement across the charity's growing supporter base. Working closely with the Supporter Engagement and Fundraising Manager, you will help deliver an ambitious fundraising strategy, ensuring supporters receive a positive, consistent and engaging experience at every touchpoint. Key responsibilities include: Acting as the first point of contact for supporter enquiries via phone, email and post Managing the fundraising inbox and responding to requests from individuals and organisations Processing and recording donations accurately, including Gift Aid compliance Supporting personalised acknowledgement and stewardship of donors Maintaining and updating the CRM system, including The Raiser's Edge Producing reports and supporting fundraising appeals through data segmentation and analysis Supporting individual fundraisers and challenge events participants Assisting with fundraising campaigns, appeals and donor events Contributing to the production of fundraising and marketing materials Identifying opportunities to improve systems and automate processes You will also support the wider day to day operations of the Fundraising and Communications function, ensuring efficiency and sustainability. About You You will be confident working with data and CRM systems and motivated by delivering excellent supporter experiences. You will bring: Excellent written and verbal communication skills Experience in fundraising, events, business development or supporter care Experience of working with a donor database, ideally The Raiser's Edge Strong organisational skills and the ability to manage multiple priorities Good IT skills including Microsoft Office A proactive and positive approach The ability to work collaboratively within a small team You will be highly motivated, compassionate and committed to providing a high quality service. A willingness to travel and work occasional evenings or weekends will be required. About the Organisation You will be joining a small but ambitious national children's charity that supports young people facing significant challenges. The organisation provides life changing opportunities that allow children to step away from daily pressures and build confidence for a brighter future. The team is friendly, collaborative and values driven, with a strong commitment to safeguarding, equality and reducing environmental impact. You may also have experience in areas such as; Fundraising Officer, Supporter Care Officer, Individual Giving Officer, Donor Care Executive, Fundraising Administrator, CRM Executive, Events Fundraiser, Challenge Events Officer, Development Officer, or Supporter Engagement Officer. If you feel you would be a strong fit for this role and share the organisation's values, we would welcome your application. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Mar 10, 2026
Full time
Supporter Care and Engagement Fundraiser We are seeking a motivated and organised Supporter Care and Engagement Fundraiser to help deliver an outstanding supporter journey for a national children's charity. Position: Supporter Care and Engagement Fundraiser Salary: £27,285 per annum Location: Remote, with options to work from offices in Cornwall, Derbyshire or London Hours: Full time, flexible options may be available Contract: Permanent Closing Date: 17:00 on 20 March 2026 Early applications are encouraged as the organisation reserves the right to close the advert early should a suitable candidate be identified. About the Role This is a key frontline role within a driven and collaborative Fundraising and Communications team. You will play an essential part in delivering excellent supporter care, managing fundraising systems and strengthening engagement across the charity's growing supporter base. Working closely with the Supporter Engagement and Fundraising Manager, you will help deliver an ambitious fundraising strategy, ensuring supporters receive a positive, consistent and engaging experience at every touchpoint. Key responsibilities include: Acting as the first point of contact for supporter enquiries via phone, email and post Managing the fundraising inbox and responding to requests from individuals and organisations Processing and recording donations accurately, including Gift Aid compliance Supporting personalised acknowledgement and stewardship of donors Maintaining and updating the CRM system, including The Raiser's Edge Producing reports and supporting fundraising appeals through data segmentation and analysis Supporting individual fundraisers and challenge events participants Assisting with fundraising campaigns, appeals and donor events Contributing to the production of fundraising and marketing materials Identifying opportunities to improve systems and automate processes You will also support the wider day to day operations of the Fundraising and Communications function, ensuring efficiency and sustainability. About You You will be confident working with data and CRM systems and motivated by delivering excellent supporter experiences. You will bring: Excellent written and verbal communication skills Experience in fundraising, events, business development or supporter care Experience of working with a donor database, ideally The Raiser's Edge Strong organisational skills and the ability to manage multiple priorities Good IT skills including Microsoft Office A proactive and positive approach The ability to work collaboratively within a small team You will be highly motivated, compassionate and committed to providing a high quality service. A willingness to travel and work occasional evenings or weekends will be required. About the Organisation You will be joining a small but ambitious national children's charity that supports young people facing significant challenges. The organisation provides life changing opportunities that allow children to step away from daily pressures and build confidence for a brighter future. The team is friendly, collaborative and values driven, with a strong commitment to safeguarding, equality and reducing environmental impact. You may also have experience in areas such as; Fundraising Officer, Supporter Care Officer, Individual Giving Officer, Donor Care Executive, Fundraising Administrator, CRM Executive, Events Fundraiser, Challenge Events Officer, Development Officer, or Supporter Engagement Officer. If you feel you would be a strong fit for this role and share the organisation's values, we would welcome your application. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Posted Tuesday 16 December 2025 at 01:00 Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and always maintain a professional demeanour? Can you keep a positive mindset with any challenge that comes your way? Apply now! We are seeking an experienced and adaptable Security Officer to safeguard a prominent facility in Guildford. The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential. Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary. Role: Security Officer Pay Rate: £13.25 per hour Shift Pattern: Two weeks roster pattern. Days, Nights, Mon-Sun. 2off, 2 on, 1off, 4on, 2off, 3on. Location: GU2 7YL Role Requirements: SIA License Benefits include: Cycle to work salary sacrifice scheme Company Pension scheme Life Assurance benefits Progression, training, and development opportunities Additional benefits we offer via our ReWard membership: Discounted gym membership Discounts at major retailers and travel suppliers Restaurant and Supermarket vouchers Cinema tickets Access to 24/7 free Employee Assistance programme Must have: Valid SIA licence Good customer service and communication skills Proven work experience as a Security Officer (min 1 year) Excellent customer service and communication skills Professional attitude and appearance Have an ability to deliver succinct and clear verbal and written reports where necessary. Ability to be resourceful and proactive when issues arise Excellent organizational skills Experience within a Cooperate Security (min 1 year) Surveillance skills and detail orientation 5-year checkable work history IT literate- Ability to operate detecting systems and emergency equipment Main Duties: Act as a point of contact and information centre to staff and visitors. Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email. Report any issues to the supervisor or duty manager Always conduct yourself in a professional manner Respond to emergencies Deal with conflict in an appropriate manner if required Write up incidents to the standard expected by Management Carry out ID checks Be vigilant to the Health and Safety risks Work on own initiativeEnsures that the reception area, foyer, staff area, and board room are kept clean by supervising cleaning staff members. Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally. We seek the best talent to uphold our vision " We look after our people; our people look after our clients. We aim to retain and attract the very best of both ". Why Work For Us? Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits. At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Mar 10, 2026
Full time
Posted Tuesday 16 December 2025 at 01:00 Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and always maintain a professional demeanour? Can you keep a positive mindset with any challenge that comes your way? Apply now! We are seeking an experienced and adaptable Security Officer to safeguard a prominent facility in Guildford. The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential. Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary. Role: Security Officer Pay Rate: £13.25 per hour Shift Pattern: Two weeks roster pattern. Days, Nights, Mon-Sun. 2off, 2 on, 1off, 4on, 2off, 3on. Location: GU2 7YL Role Requirements: SIA License Benefits include: Cycle to work salary sacrifice scheme Company Pension scheme Life Assurance benefits Progression, training, and development opportunities Additional benefits we offer via our ReWard membership: Discounted gym membership Discounts at major retailers and travel suppliers Restaurant and Supermarket vouchers Cinema tickets Access to 24/7 free Employee Assistance programme Must have: Valid SIA licence Good customer service and communication skills Proven work experience as a Security Officer (min 1 year) Excellent customer service and communication skills Professional attitude and appearance Have an ability to deliver succinct and clear verbal and written reports where necessary. Ability to be resourceful and proactive when issues arise Excellent organizational skills Experience within a Cooperate Security (min 1 year) Surveillance skills and detail orientation 5-year checkable work history IT literate- Ability to operate detecting systems and emergency equipment Main Duties: Act as a point of contact and information centre to staff and visitors. Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email. Report any issues to the supervisor or duty manager Always conduct yourself in a professional manner Respond to emergencies Deal with conflict in an appropriate manner if required Write up incidents to the standard expected by Management Carry out ID checks Be vigilant to the Health and Safety risks Work on own initiativeEnsures that the reception area, foyer, staff area, and board room are kept clean by supervising cleaning staff members. Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally. We seek the best talent to uphold our vision " We look after our people; our people look after our clients. We aim to retain and attract the very best of both ". Why Work For Us? Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits. At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
External Affairs Coordinator page is loaded External Affairs Coordinatorlocations: London: Manchestertime type: Full timeposted on: Posted Todayjob requisition id: R7582 At AQA, we're committed to advancing education and we're committed to our people. As the largest provider of academic qualifications in the UK, we mark over 10 million exam papers each year and it's our people who make this happen. External Affairs Coordinator Permanent London: £35,963-£39,915 or Manchester: £34,539-£38,334 Hybrid Working - minimum of 2 days in office per week The work of the External Affairs Coordinator shapes how AQA engages with the the wider education sector on vital developments across curriculum and assessment and wider education policy. You'll support meaningful influencing activity that helps create better outcomes for learners and contributes to education at a national level.You'll coordinate and deliver external affairs plans that help AQA maximise its external impact. You'll bring clarity, structure and alignment across multiple teams so activity is well sequenced, purposeful and visible. If you have experience in similar roles, charities or education organisations we would welcome an application from you. In this role, you'll be responsible for: Planning and coordinating activity across comms, policy and public affairs to keep external influencing work on track Maintaining and communicating a live forward planning grid of reports, events and publications Producing briefings, reports and updates that support senior leaders and external engagement Supporting the delivery of AQA's public affairs events programme Supporting External Affairs Senior Leadership Team with the development of the AQA's influencing strategy. What's in it for you Opportunities to shape work that influences national education debates Career development through hands on experience across policy, public affairs and communications A supportive hybrid working environment The chance to contribute to education reform at an exciting time of change 25 days annual leave, rising with service, with additional office closure at the end of December Private Medical Insurance and a Healthcare Cash Reward Plan A great pension offer which could see combined contributions of 18.5% Up to four days leave to enable volunteering opportunities Diversity and inclusion At AQA, we are committed to fostering a workplace that celebrates diversity and promotes equity and inclusion. We believe that a diverse team brings richer perspectives and drives better outcomes. Our ED&I strategy ensures that everyone-regardless of religion, ethnicity, gender identity or expression, age, disability, sexual orientation, or background - is valued, respected, and empowered to thrive. We actively promote inclusive language, avoid stereotypes, and strive for representation across all dimensions of diversity. We welcome applications from individuals of all backgrounds and lived experiences. What we are looking for You'll thrive in this role if you enjoy bringing structure, clarity and energy to a busy and fast moving environment Experience coordinating projects or activity across teams Strong written communication, including summarising information clearly Confident stakeholder engagement and relationship building Excellent organisational skills including scheduling, note taking and proofreading Interest and some experience in politics, and/or education policy Application process To apply, please submit your CV and complete the application questions. The application deadline is 23:59 on 16 March 2026.Interviews will take place in person in the week beginning 30 March 2026.Please note that an Enhanced DBS check will be required for the successful candidate. Recruitment Agencies We have a preferred supplier list (PSL) in place.Unsolicited CVs will be treated as a gift. We will not be subject to or liable under your terms and conditions for agency fees. Full Job Description Summary Purpose: To lead on the planning and delivery of external affairs plans, working collaboratively across the business with multiple stakeholders, with the goal of increasing AQA's impact within our influencing work. The post holder will facilitate the smooth and effective operation of the External Affairs business area by providing administrative and planning support to the team, particularly through managing a live grid of proposed external activities such as report publications and events. The post holder is also responsible for reporting on the progress and milestones across AQA's influencing strategy.Landscape: It is important that attention is paid to the sequencing of policy reports, events and planned communications activities, to maximise the impact AQA has externally. The postholder will be key in making that vision a reality - planning and coordinating activities, as well as providing administrative support as necessary for individual teams during high workload periods. The External Affairs business area is at the heart of the Influencing strategy, so the postholder will play an important role in ensuring it's implemented, reviewed and reported on for senior internal stakeholders. Activities: Responsible for planning and monitoring progress to ensure key deliverables and milestones are achieved within workstreams related to the Influencing strategy Responsible for organising and chairing regular cross-department working groups and team meetings Working collaboratively with senior leaders across AQA departments, holding them to account to ensure key Influencing strategy deliverables are delivered Managing the comparison of quotes and business cases for key Influencing strategy project spend to prove value and justify spend Managing and updating overarching planning documents to keep on track of when key events and reports are happening Supporting the Head of External Affairs in complying with AQA reporting, strategy updates, and assurance processes, and with organising any large and/or regular meetings Produce briefings for events and provide updates for elsewhere in AQA, for example for the Chief Executive Officer Working with public affairs colleagues in managing events, such as booking venues, procure name tags, request dietary information from attendees, etc Working with public affairs colleagues to manage AQA's strategic stakeholder management system Supporting policy colleagues in publishing reports, for example analysing data, researching policy areas and with proof reading Supporting media colleagues during busy times, for example by proofreading communications and helping to keep track of external media interest Working with the Head of External Affairs to help foster a joined-up approach to working across comms, policy and public affairs Conducting specialist research into external events and stakeholders to inform strategy Need to know (to be successful in this role, you will need to know): Experience in the implementation and tracking of projects, including across departments An understanding of the context within which the External Affairs business area and AQA operate, including good knowledge of the political landscape and the education policy arena Ability to develop and maintain effective working relationships with a range of stakeholders Experience of delivering, reviewing and reporting on a preferably politically influential strategy Good analytical skills, for example summarising stakeholder insight research Good working knowledge and understanding of administrative procedures, processes and relevant IT applications How to develop and maintain high quality planning documents, in particular timelines and grids Good writing skills, for example experience of drafting briefings and/or proofreading documents for publication
Mar 10, 2026
Full time
External Affairs Coordinator page is loaded External Affairs Coordinatorlocations: London: Manchestertime type: Full timeposted on: Posted Todayjob requisition id: R7582 At AQA, we're committed to advancing education and we're committed to our people. As the largest provider of academic qualifications in the UK, we mark over 10 million exam papers each year and it's our people who make this happen. External Affairs Coordinator Permanent London: £35,963-£39,915 or Manchester: £34,539-£38,334 Hybrid Working - minimum of 2 days in office per week The work of the External Affairs Coordinator shapes how AQA engages with the the wider education sector on vital developments across curriculum and assessment and wider education policy. You'll support meaningful influencing activity that helps create better outcomes for learners and contributes to education at a national level.You'll coordinate and deliver external affairs plans that help AQA maximise its external impact. You'll bring clarity, structure and alignment across multiple teams so activity is well sequenced, purposeful and visible. If you have experience in similar roles, charities or education organisations we would welcome an application from you. In this role, you'll be responsible for: Planning and coordinating activity across comms, policy and public affairs to keep external influencing work on track Maintaining and communicating a live forward planning grid of reports, events and publications Producing briefings, reports and updates that support senior leaders and external engagement Supporting the delivery of AQA's public affairs events programme Supporting External Affairs Senior Leadership Team with the development of the AQA's influencing strategy. What's in it for you Opportunities to shape work that influences national education debates Career development through hands on experience across policy, public affairs and communications A supportive hybrid working environment The chance to contribute to education reform at an exciting time of change 25 days annual leave, rising with service, with additional office closure at the end of December Private Medical Insurance and a Healthcare Cash Reward Plan A great pension offer which could see combined contributions of 18.5% Up to four days leave to enable volunteering opportunities Diversity and inclusion At AQA, we are committed to fostering a workplace that celebrates diversity and promotes equity and inclusion. We believe that a diverse team brings richer perspectives and drives better outcomes. Our ED&I strategy ensures that everyone-regardless of religion, ethnicity, gender identity or expression, age, disability, sexual orientation, or background - is valued, respected, and empowered to thrive. We actively promote inclusive language, avoid stereotypes, and strive for representation across all dimensions of diversity. We welcome applications from individuals of all backgrounds and lived experiences. What we are looking for You'll thrive in this role if you enjoy bringing structure, clarity and energy to a busy and fast moving environment Experience coordinating projects or activity across teams Strong written communication, including summarising information clearly Confident stakeholder engagement and relationship building Excellent organisational skills including scheduling, note taking and proofreading Interest and some experience in politics, and/or education policy Application process To apply, please submit your CV and complete the application questions. The application deadline is 23:59 on 16 March 2026.Interviews will take place in person in the week beginning 30 March 2026.Please note that an Enhanced DBS check will be required for the successful candidate. Recruitment Agencies We have a preferred supplier list (PSL) in place.Unsolicited CVs will be treated as a gift. We will not be subject to or liable under your terms and conditions for agency fees. Full Job Description Summary Purpose: To lead on the planning and delivery of external affairs plans, working collaboratively across the business with multiple stakeholders, with the goal of increasing AQA's impact within our influencing work. The post holder will facilitate the smooth and effective operation of the External Affairs business area by providing administrative and planning support to the team, particularly through managing a live grid of proposed external activities such as report publications and events. The post holder is also responsible for reporting on the progress and milestones across AQA's influencing strategy.Landscape: It is important that attention is paid to the sequencing of policy reports, events and planned communications activities, to maximise the impact AQA has externally. The postholder will be key in making that vision a reality - planning and coordinating activities, as well as providing administrative support as necessary for individual teams during high workload periods. The External Affairs business area is at the heart of the Influencing strategy, so the postholder will play an important role in ensuring it's implemented, reviewed and reported on for senior internal stakeholders. Activities: Responsible for planning and monitoring progress to ensure key deliverables and milestones are achieved within workstreams related to the Influencing strategy Responsible for organising and chairing regular cross-department working groups and team meetings Working collaboratively with senior leaders across AQA departments, holding them to account to ensure key Influencing strategy deliverables are delivered Managing the comparison of quotes and business cases for key Influencing strategy project spend to prove value and justify spend Managing and updating overarching planning documents to keep on track of when key events and reports are happening Supporting the Head of External Affairs in complying with AQA reporting, strategy updates, and assurance processes, and with organising any large and/or regular meetings Produce briefings for events and provide updates for elsewhere in AQA, for example for the Chief Executive Officer Working with public affairs colleagues in managing events, such as booking venues, procure name tags, request dietary information from attendees, etc Working with public affairs colleagues to manage AQA's strategic stakeholder management system Supporting policy colleagues in publishing reports, for example analysing data, researching policy areas and with proof reading Supporting media colleagues during busy times, for example by proofreading communications and helping to keep track of external media interest Working with the Head of External Affairs to help foster a joined-up approach to working across comms, policy and public affairs Conducting specialist research into external events and stakeholders to inform strategy Need to know (to be successful in this role, you will need to know): Experience in the implementation and tracking of projects, including across departments An understanding of the context within which the External Affairs business area and AQA operate, including good knowledge of the political landscape and the education policy arena Ability to develop and maintain effective working relationships with a range of stakeholders Experience of delivering, reviewing and reporting on a preferably politically influential strategy Good analytical skills, for example summarising stakeholder insight research Good working knowledge and understanding of administrative procedures, processes and relevant IT applications How to develop and maintain high quality planning documents, in particular timelines and grids Good writing skills, for example experience of drafting briefings and/or proofreading documents for publication
The role of Project Officer within the professional services industry involves supporting projects with effective organisation and coordination to ensure successful delivery. This position requires a proactive individual with excellent organisational skills and a keen eye for detail. Client Details The hiring company is a medium-sized organisation operating within the professional services industry. They are committed to delivering high-quality services, with a focus on efficiency and precision in their operations. Description Coordinate and manage project activities to ensure timely delivery of objectives. Prepare and maintain accurate project documentation and reports. Collaborate with internal teams to ensure alignment with project goals. Monitor project progress and address any issues or delays promptly. Assist in resource allocation and scheduling for various projects. Support the development and implementation of project plans and strategies. Communicate effectively with stakeholders to provide updates and gather feedback. Ensure compliance with company policies and industry standards in all project activities. Profile A successful Project Officer should have: A degree Strong organisational and multitasking skills to manage multiple projects effectively. Proficiency in using project management tools and software. Excellent written and verbal communication skills. A background in the professional services industry is beneficial. The ability to work well under pressure and meet deadlines. A detail-oriented approach to ensure accuracy in project documentation. Flexibility and adaptability to changing project requirements. Job Offer Competitive salary ranging from 40,000 to 45,000 per annum. Permanent position within the professional services industry. Comprehensive benefits package as outlined in the specification. Opportunities to work on diverse and exciting projects. Collaborative and supportive work environment. This is an excellent opportunity for an organised and driven individual to thrive as a Project Officer. If you are looking to advance your career in the professional services industry, we encourage you to apply today!
Mar 10, 2026
Full time
The role of Project Officer within the professional services industry involves supporting projects with effective organisation and coordination to ensure successful delivery. This position requires a proactive individual with excellent organisational skills and a keen eye for detail. Client Details The hiring company is a medium-sized organisation operating within the professional services industry. They are committed to delivering high-quality services, with a focus on efficiency and precision in their operations. Description Coordinate and manage project activities to ensure timely delivery of objectives. Prepare and maintain accurate project documentation and reports. Collaborate with internal teams to ensure alignment with project goals. Monitor project progress and address any issues or delays promptly. Assist in resource allocation and scheduling for various projects. Support the development and implementation of project plans and strategies. Communicate effectively with stakeholders to provide updates and gather feedback. Ensure compliance with company policies and industry standards in all project activities. Profile A successful Project Officer should have: A degree Strong organisational and multitasking skills to manage multiple projects effectively. Proficiency in using project management tools and software. Excellent written and verbal communication skills. A background in the professional services industry is beneficial. The ability to work well under pressure and meet deadlines. A detail-oriented approach to ensure accuracy in project documentation. Flexibility and adaptability to changing project requirements. Job Offer Competitive salary ranging from 40,000 to 45,000 per annum. Permanent position within the professional services industry. Comprehensive benefits package as outlined in the specification. Opportunities to work on diverse and exciting projects. Collaborative and supportive work environment. This is an excellent opportunity for an organised and driven individual to thrive as a Project Officer. If you are looking to advance your career in the professional services industry, we encourage you to apply today!
SEND Team Manager required! Salary: 43,693.00 Location: Middlesbrough, TS1 Hours: Monday - Friday 37hs a week We have an exciting role on offer within our Children's Services as a SEND Team Manager. We are seeking to appoint an exceptional, experienced Team Manager, to provide day to day management and leadership to our SEND Casework Team. Middlesbrough's Inclusion and Specialist Support Service received a Grade 1 outcome following a Local Area SEND Inspection in October 2023 therefore this is an exciting opportunity to join an Outstanding service. All over the country SEND services are under pressure and we continue to work hard to meet the needs of our children and young people in Middlesbrough. This is an important post for our service. If you are passionate about making a difference to children and families in Middlesbrough, care enough to work inside the system to transform it, if you are an optimistic and creative problem solver you might fit the bill! The role offers an opportunity to demonstrate your talent and grow your career experience by working in a statutory, multi-professional environment. Our SEND partners are as ambitious and passionate as we are. You must be able to be work collaboratively, honestly and communicate openly with people including senior staff, from all sectors. The SEND Assessment and Review Team 0-25 is a statutory service with national targets, milestone and legal frameworks to be achieved. This role offers a blend of people and process management, alongside partnership working. It offers the successful candidate the opportunity to take a further step towards gaining a more strategic post in the future. As such you will already be a skilled communicator with a track record of delivering results, you will be able to build relationships quickly and maintain them overtime, sometimes within challenging situations. You will be responsible for bringing out the best in your team of 12 SEND Case Officers. You will be passionate about seeing people develop and creating a high performance culture in which the team members can thrive and progress their career if this is their goal. Outside the of the immediate SEND Assessment and Review Team you will be part of a vibrant multiagency network of professionals and schools who are passionate about their role in ensuring SEND services within Middlesbrough remain outstanding. Such environments are always lively, and you will be to be able to work positively with appropriate levels of challenge whilst maintaining relationships. You will be skilled at diffusing conflict when it arises. If you are a talented, motivated and ambitious person who cares deeply about children and young people, we would love to hear from you. Apply today! Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Mar 10, 2026
Full time
SEND Team Manager required! Salary: 43,693.00 Location: Middlesbrough, TS1 Hours: Monday - Friday 37hs a week We have an exciting role on offer within our Children's Services as a SEND Team Manager. We are seeking to appoint an exceptional, experienced Team Manager, to provide day to day management and leadership to our SEND Casework Team. Middlesbrough's Inclusion and Specialist Support Service received a Grade 1 outcome following a Local Area SEND Inspection in October 2023 therefore this is an exciting opportunity to join an Outstanding service. All over the country SEND services are under pressure and we continue to work hard to meet the needs of our children and young people in Middlesbrough. This is an important post for our service. If you are passionate about making a difference to children and families in Middlesbrough, care enough to work inside the system to transform it, if you are an optimistic and creative problem solver you might fit the bill! The role offers an opportunity to demonstrate your talent and grow your career experience by working in a statutory, multi-professional environment. Our SEND partners are as ambitious and passionate as we are. You must be able to be work collaboratively, honestly and communicate openly with people including senior staff, from all sectors. The SEND Assessment and Review Team 0-25 is a statutory service with national targets, milestone and legal frameworks to be achieved. This role offers a blend of people and process management, alongside partnership working. It offers the successful candidate the opportunity to take a further step towards gaining a more strategic post in the future. As such you will already be a skilled communicator with a track record of delivering results, you will be able to build relationships quickly and maintain them overtime, sometimes within challenging situations. You will be responsible for bringing out the best in your team of 12 SEND Case Officers. You will be passionate about seeing people develop and creating a high performance culture in which the team members can thrive and progress their career if this is their goal. Outside the of the immediate SEND Assessment and Review Team you will be part of a vibrant multiagency network of professionals and schools who are passionate about their role in ensuring SEND services within Middlesbrough remain outstanding. Such environments are always lively, and you will be to be able to work positively with appropriate levels of challenge whilst maintaining relationships. You will be skilled at diffusing conflict when it arises. If you are a talented, motivated and ambitious person who cares deeply about children and young people, we would love to hear from you. Apply today! Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Please note: This role is not eligible for sponsorship under the Skilled Worker visa route in line with current UK immigration rules. SECURE THE PRESENT, SHAPE THE FUTURE - Transform Lives as a Prison Custody Officer! If you're pursuing a career with meaning, we welcome you to apply for the position of Prison Custody Officer at HMP Northumberland. As a Prison Custody Officer, you'll play a crucial role in maintaining safety, security, and order within our prison facilities. This is more than just a job - it's a meaningful opportunity to support rehabilitation, ensure justice, and contribute to the wider community. What You'll Do Your responsibilities will include: Maintaining a secure and disciplined prison environment Supervising daily routines, prisoner movements, and scheduled activities Escorting prisoners securely within and outside the facility Responding calmly and professionally to challenging or high-pressure situations Supporting rehabilitation initiatives and encouraging positive behaviours Building respectful, professional relationships with prisoners to promote a safer, more supportive atmosphere Who We're Looking For There's no such thing as a typical prison officer. Our team is made up of people from all walks of life - whether you're a parent, former teacher, retail worker, member of the armed forces, or simply someone who thrives on helping others. Whatever your background, if you're a natural people person with strong communication skills, self-confidence, empathy, and resilience, we want to hear from you. You'll be working with individuals who may be at the lowest point in their lives. No matter the challenge, you'll be expected to build constructive, positive, and professional relationships based on fairness, consistency, and respect. Teamwork Matters Teamwork plays a vital role in this environment. You'll need to be fully committed to supporting your colleagues and understand the importance of acting as one team to keep the prison safe - for staff, visitors, and prisoners alike. The Behaviours That Make a Great Officer To thrive in this role, you'll need to demonstrate: Calm Under Pressure - Manage high-stress or unpredictable situations with a level head Empathy & Respect - Treat everyone with dignity, regardless of their circumstances Strong Ethics - Maintain fairness, professionalism, and integrity at all times Resilience & Adaptability - Stay composed and effective, even when the job gets tough Effective Communication - Listen actively and speak clearly and confidently Conflict Resolution - Use de escalation techniques to manage tension and disputes Teamwork - Collaborate closely with colleagues for the safety and success of all Vigilance - Remain observant, alert, and responsive to potential risks Training and Development You don't need prior experience to apply. You'll receive a comprehensive 8 week training programme, delivered locally, to fully prepare you for the role. This includes: Classroom and practical learning Conflict resolution and communication training Shadowing experienced officers Continued development and support throughout your career Eligibility Criteria To apply for a position as a Prison Officer, you must meet the following requirements: Be at least 18 years of age at the time your employment begins Meet the required eyesight standards in both eyes, with or without corrective lenses Have an adequate level of hearing without the use of hearing aids, for safety reasons during training and operational duties Tattoos are permitted, including those that are visible, but must not be offensive, discriminatory, violent, or intimidating. Facial tattoos are generally not allowed, except where they are for cultural, religious, or medical reasons. A Role That Offers More This role provides opportunities for personal growth, career progression, and the satisfaction of knowing your work truly matters. You'll witness change first hand and play a key part in supporting rehabilitation and community safety. What We Offer: Starting salary £29,463.89 rising to £30,227.52 after one year of service Free meals (if applicable) and parking Access to our on site gym and subsidised gym membership Opportunity to earn overtime (subject to availability) Comprehensive paid training and progression opportunities Life assurance BUPA healthcare Pension schemes and much more! Please see the benefits guide attached which outlines all of Sodexo's excellent benefits! Apply now to embark on this rewarding journey as a Prison Custody Officer. Interested in seeing what it's like to work in one of our prisons? Click the link to learn more- Working in our prisons Application You will then be invited to participate in an assessment centre. If successful your vetting period will commence which can take up to a few months to return. We are currently building a pipeline of applicants who will be placed on a merit list. A start date will be confirmed once all vetting procedures are completed, which may take several months. All offers are subject to full security clearance checks. Please note that we are unable to offer sponsorship for this position. For further guidance on visa eligibility and sponsorship criteria, please refer to the official UK Government website: About The Company We're all about building a workplace for the future. We believe in equal opportunities and celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be natural, and everyone can be the best versions of themselves.
Mar 10, 2026
Full time
Please note: This role is not eligible for sponsorship under the Skilled Worker visa route in line with current UK immigration rules. SECURE THE PRESENT, SHAPE THE FUTURE - Transform Lives as a Prison Custody Officer! If you're pursuing a career with meaning, we welcome you to apply for the position of Prison Custody Officer at HMP Northumberland. As a Prison Custody Officer, you'll play a crucial role in maintaining safety, security, and order within our prison facilities. This is more than just a job - it's a meaningful opportunity to support rehabilitation, ensure justice, and contribute to the wider community. What You'll Do Your responsibilities will include: Maintaining a secure and disciplined prison environment Supervising daily routines, prisoner movements, and scheduled activities Escorting prisoners securely within and outside the facility Responding calmly and professionally to challenging or high-pressure situations Supporting rehabilitation initiatives and encouraging positive behaviours Building respectful, professional relationships with prisoners to promote a safer, more supportive atmosphere Who We're Looking For There's no such thing as a typical prison officer. Our team is made up of people from all walks of life - whether you're a parent, former teacher, retail worker, member of the armed forces, or simply someone who thrives on helping others. Whatever your background, if you're a natural people person with strong communication skills, self-confidence, empathy, and resilience, we want to hear from you. You'll be working with individuals who may be at the lowest point in their lives. No matter the challenge, you'll be expected to build constructive, positive, and professional relationships based on fairness, consistency, and respect. Teamwork Matters Teamwork plays a vital role in this environment. You'll need to be fully committed to supporting your colleagues and understand the importance of acting as one team to keep the prison safe - for staff, visitors, and prisoners alike. The Behaviours That Make a Great Officer To thrive in this role, you'll need to demonstrate: Calm Under Pressure - Manage high-stress or unpredictable situations with a level head Empathy & Respect - Treat everyone with dignity, regardless of their circumstances Strong Ethics - Maintain fairness, professionalism, and integrity at all times Resilience & Adaptability - Stay composed and effective, even when the job gets tough Effective Communication - Listen actively and speak clearly and confidently Conflict Resolution - Use de escalation techniques to manage tension and disputes Teamwork - Collaborate closely with colleagues for the safety and success of all Vigilance - Remain observant, alert, and responsive to potential risks Training and Development You don't need prior experience to apply. You'll receive a comprehensive 8 week training programme, delivered locally, to fully prepare you for the role. This includes: Classroom and practical learning Conflict resolution and communication training Shadowing experienced officers Continued development and support throughout your career Eligibility Criteria To apply for a position as a Prison Officer, you must meet the following requirements: Be at least 18 years of age at the time your employment begins Meet the required eyesight standards in both eyes, with or without corrective lenses Have an adequate level of hearing without the use of hearing aids, for safety reasons during training and operational duties Tattoos are permitted, including those that are visible, but must not be offensive, discriminatory, violent, or intimidating. Facial tattoos are generally not allowed, except where they are for cultural, religious, or medical reasons. A Role That Offers More This role provides opportunities for personal growth, career progression, and the satisfaction of knowing your work truly matters. You'll witness change first hand and play a key part in supporting rehabilitation and community safety. What We Offer: Starting salary £29,463.89 rising to £30,227.52 after one year of service Free meals (if applicable) and parking Access to our on site gym and subsidised gym membership Opportunity to earn overtime (subject to availability) Comprehensive paid training and progression opportunities Life assurance BUPA healthcare Pension schemes and much more! Please see the benefits guide attached which outlines all of Sodexo's excellent benefits! Apply now to embark on this rewarding journey as a Prison Custody Officer. Interested in seeing what it's like to work in one of our prisons? Click the link to learn more- Working in our prisons Application You will then be invited to participate in an assessment centre. If successful your vetting period will commence which can take up to a few months to return. We are currently building a pipeline of applicants who will be placed on a merit list. A start date will be confirmed once all vetting procedures are completed, which may take several months. All offers are subject to full security clearance checks. Please note that we are unable to offer sponsorship for this position. For further guidance on visa eligibility and sponsorship criteria, please refer to the official UK Government website: About The Company We're all about building a workplace for the future. We believe in equal opportunities and celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be natural, and everyone can be the best versions of themselves.
Job Title: Neighbourhood Officer Team: Neighbourhood Service: Neighbourhoods Responsible to: Neighbourhood Manager Salary £33,330 This job is working for Ongo Job Summary The Neighbourhood Officer plays a key role in managing and allocating housing properties, ensuring fair and efficient lettings, and providing high-quality tenancy management services. With a strong customer focus, the role involves supporting residents, resolving tenancy-related issues, and maintaining safe, sustainable communities. This role involves working closely with internal teams and external agencies to address community issues, support tenancy sustainment and promote resident engagement. Benefits of working with Ongo include: 30 days paid holiday plus bank holidays and your birthday off Exceptional leave 15 hours per year paid volunteering Annual pay review Mileage reimbursement at 46p per mile Free parking (pass provided) No sick days voucher 9.5% pension contribution (Aviva) 3x salary life assurance policy Enhanced maternity/paternity pay Simply Health package (including Pro-counselling for family members) Housing Perks Agile working Home working equipment provided Local gym discounts Discounts at Costa and Starbucks (town centre) Car lease scheme Main Responsibilities Tenancy and property management: Deliver tenancy management services, ensuring policies and procedures are adhered to. Monitor and control the progress of empty properties to meet targets and minimise revenue loss. Carry out accompanied viewings and assess tenancy suitability in line with allocation policies and Complete tenancy sign-ups, ensuring agreements are fully explained and understood. Conduct tenancy visits to sustain tenancies, identify support needs, and coordinate appropriate interventions. Address tenancy breaches, including investigating abandoned properties. Community & Neighbourhood Engagement: Provide excellent customer service to ensure tenants and residents take pride in their homes and communities. Highlight and address emerging estate and community issues affecting sustainability. Manage anti-social behaviour cases with a proactive approach, focusing on early intervention. Support neighbourhood engagement events, working with stakeholders to improve estate management and service delivery Actively promote customer involvement and encourage participation in decision-making. Partnerships & Compliance Collaborate with internal departments and external agencies to resolve tenancy and community challenges Ensure compliance with health & safety policies, gas and electrical access requirements, and safeguarding procedures. Develop and maintain strong working relationships with partner organisations to create thriving neighbourhoods. The post holder will be expected to be aware of safeguarding vulnerable adults and children and report any concerns via Ongo s Safeguarding policies and procedures. Skills, Competence, Experience Required Strong understanding of housing legislation and social housing challenges. Awareness of housing management governance and best practices. Sound judgment and decision-making skills. Ability to prioritise workload, meet deadlines, and handle pressure effectively. Strong written, verbal, and interpersonal communication skills. Ability to work independently and as part of a team. Competence in using housing management systems and maintaining accurate records. Customer-focused approach to service delivery. The role requires resilience, empathy and conflict resolution skills. A full UK driving licence and access to a personal vehicle are essential for this role, due to travel requirements across the region . Working environment This role requires a personal safety device. Post will predominately be required to work in the neighbourhood on a daily basis, in a variety of weather conditions and be required to walk distances and climb stairs whilst carrying equipment. Some working from home or in an office environment. Visiting tenants in a range of properties, including high rise flats. Occasional exposure to risks associated with working in social housing properties, including potentially challenging or unsanitary conditions. May include occasional evening or weekend work to attend meetings. Must follow health and safety protocols when visiting properties including wearing PPE in certain environments. CLOSING DATE FOR APPLICATIONS IS 20 MARCH 2026 INTERVIEWS WILL BE HELD 27 MARCH 2026 For more about us, visit (url removed) We are committed to building an inclusive workplace that reflects the diversity of the communities we serve. We welcome applications from individuals of all backgrounds, including those from ethnically diverse communities, disabled individuals, and others who may require workplace adjustments. If you require any support during the application process, please let us know, and we will be happy to assist
Mar 10, 2026
Full time
Job Title: Neighbourhood Officer Team: Neighbourhood Service: Neighbourhoods Responsible to: Neighbourhood Manager Salary £33,330 This job is working for Ongo Job Summary The Neighbourhood Officer plays a key role in managing and allocating housing properties, ensuring fair and efficient lettings, and providing high-quality tenancy management services. With a strong customer focus, the role involves supporting residents, resolving tenancy-related issues, and maintaining safe, sustainable communities. This role involves working closely with internal teams and external agencies to address community issues, support tenancy sustainment and promote resident engagement. Benefits of working with Ongo include: 30 days paid holiday plus bank holidays and your birthday off Exceptional leave 15 hours per year paid volunteering Annual pay review Mileage reimbursement at 46p per mile Free parking (pass provided) No sick days voucher 9.5% pension contribution (Aviva) 3x salary life assurance policy Enhanced maternity/paternity pay Simply Health package (including Pro-counselling for family members) Housing Perks Agile working Home working equipment provided Local gym discounts Discounts at Costa and Starbucks (town centre) Car lease scheme Main Responsibilities Tenancy and property management: Deliver tenancy management services, ensuring policies and procedures are adhered to. Monitor and control the progress of empty properties to meet targets and minimise revenue loss. Carry out accompanied viewings and assess tenancy suitability in line with allocation policies and Complete tenancy sign-ups, ensuring agreements are fully explained and understood. Conduct tenancy visits to sustain tenancies, identify support needs, and coordinate appropriate interventions. Address tenancy breaches, including investigating abandoned properties. Community & Neighbourhood Engagement: Provide excellent customer service to ensure tenants and residents take pride in their homes and communities. Highlight and address emerging estate and community issues affecting sustainability. Manage anti-social behaviour cases with a proactive approach, focusing on early intervention. Support neighbourhood engagement events, working with stakeholders to improve estate management and service delivery Actively promote customer involvement and encourage participation in decision-making. Partnerships & Compliance Collaborate with internal departments and external agencies to resolve tenancy and community challenges Ensure compliance with health & safety policies, gas and electrical access requirements, and safeguarding procedures. Develop and maintain strong working relationships with partner organisations to create thriving neighbourhoods. The post holder will be expected to be aware of safeguarding vulnerable adults and children and report any concerns via Ongo s Safeguarding policies and procedures. Skills, Competence, Experience Required Strong understanding of housing legislation and social housing challenges. Awareness of housing management governance and best practices. Sound judgment and decision-making skills. Ability to prioritise workload, meet deadlines, and handle pressure effectively. Strong written, verbal, and interpersonal communication skills. Ability to work independently and as part of a team. Competence in using housing management systems and maintaining accurate records. Customer-focused approach to service delivery. The role requires resilience, empathy and conflict resolution skills. A full UK driving licence and access to a personal vehicle are essential for this role, due to travel requirements across the region . Working environment This role requires a personal safety device. Post will predominately be required to work in the neighbourhood on a daily basis, in a variety of weather conditions and be required to walk distances and climb stairs whilst carrying equipment. Some working from home or in an office environment. Visiting tenants in a range of properties, including high rise flats. Occasional exposure to risks associated with working in social housing properties, including potentially challenging or unsanitary conditions. May include occasional evening or weekend work to attend meetings. Must follow health and safety protocols when visiting properties including wearing PPE in certain environments. CLOSING DATE FOR APPLICATIONS IS 20 MARCH 2026 INTERVIEWS WILL BE HELD 27 MARCH 2026 For more about us, visit (url removed) We are committed to building an inclusive workplace that reflects the diversity of the communities we serve. We welcome applications from individuals of all backgrounds, including those from ethnically diverse communities, disabled individuals, and others who may require workplace adjustments. If you require any support during the application process, please let us know, and we will be happy to assist
