3 jobs found

About us The Merchant Taylors Company dates from 1327, when it was formed as a social and religious organisation for tailors and linen-armourers dedicated to St John the Baptist. Today, it is a flourishing Livery Company whose members are dedicated to education, fraternity, and philanthropy. Members play active roles in philanthropy through volunteering their time, skills, and donations to empower charities local to the Company's key areas of work and support through governance and volunteering opportunities a number of affiliated schools across the United Kingdom as well as to exceptional individual students. Fraternity and community are rooted in the Company s ancient beginnings, when members worked together in order to take care of one another in poor health, old age and through unstable economic times. About Merchant Taylors Boones Charity (MTBC) MTBC is a charitable arm of the Merchant Taylors Company, with a vision to be a long term provider of high quality almshouses in the Borough of Lewisham that improves lives across the generations. Almshouse dwellings for low needs young people affected by homeless this Youth Almshouses project is at the business planning phase, with the accommodation due to open in a few years time. The current proposal is that MTBC will build the accommodation and an experienced Partner Charity will manage it under a lease. Independent living almshouse flats for people aged 57+ in financial need: Christopher Boone s Court - MTBC has 34 flats in this luxurious new development, leased from One Housing Group. The remaining flats are owned by One Housing Group s private tenants in the same age range. About the role Reports to: The Head of Philanthropy Direct reports: None Places of work: The Hall (Bank, London), Christopher Boone s Court (South London). Travel: Some travel may be required within Greater London in connection with various aspects of the role. Occasional travel may be required within the UK, primarily in connection with the Youth Almshouses project. Key collaborative relationships within Merchant Taylors : Youth Almshouses Project Group, Company Surveyor, Membership and Communications Team, Finance Team Overview of role: The postholder leads the development of policy on issues such as independent living and financial subsidy to make a positive difference to the lives of older people in financial hardship at our site in Lewisham. The postholder manages operations at that site, with an emphasis on efficient systems. The postholder is part of the small team responsible for developing our project to house young people, being versatile about the tasks they undertake to bring this complex and exciting project to fruition. The postholder is the lead staff member reporting to the Housing and Care Committee on the resident-related issues in our provision of almshouse accommodation. The post holder leads on fulfilling MTBC s obligations to regulatory bodies such as the Charity Commission and Regulator of Social Housing. Responsibilities and Duties Youth Almshouses project: planning phase This phase has already started. There is a separate section of this Job Description relating to once construction has finished, estimated to be 2028 Contributes to all aspects of the planning phase of the Youth Almshouses project and building relationships with key third parties. Non-exhaustive examples of milestones due in this phase for the project team to which this role belongs are: o Agreeing appropriate business model and site design with the Partner Charity o Conclusive professional advice on all aspects o Concluding legal agreements with the Partner Charity o Any regulatory issues concluded o Planning permission granted o Publicity o Contracts in place with all parties relevant to construction Management of the charity Presents information to assist decision-making, for example written reports and analysis of financial data for the trustees Manages MTBC s affairs at Christopher Boone s Court Finance, Legal and Governance Leads on all financial matters affecting our residents at Christopher Boone s Court. Completes annual returns to regulatory bodies Contributes to business continuity plan, review of relevant policies, preparation of MTBC s annual report and accounts, budgeting cycle and monitoring performance against budget. Ensures that MTBC is up to date in complying with regulatory regimes of the Charity Commission, Regulator of Social Housing, the Housing Ombudsman and any other relevant regulatory bodies. Data Protection Promotes a data protection by design approach to ensure that MTBC is compliant with data protection principles. Policy, Development and Improvement Leads policy development on independent living, financial subsidy of residents, and any other relevant policy issues relating to residents of Christopher Boone s Court or the planned youth accommodation. Keeps up to date with regulatory changes and best practice learning relevant to almshouse charities which are Registered Providers of Social Housing Drives forward change to reflect that learning, for the benefit of MTBC. Seeks appropriate specialist advice. Information Technology and Residents Encourages and develops the use and availability of technology to make residents at Christopher Boone s Court confident with accessing online services. Communications Writes communications about MTBC and its activities for a wide variety of stakeholders. Property Management Arranges any repairs/maintenance at Christopher Boone s Court which are MTBC s responsibility. Monitors whether One Housing Group and MTBC s tenant at Archbishop Coggan House are carrying out all tests required by statute or lease obligations. Reports non-compliance and any unsatisfactory test results to the Company Surveyor s team. Assists the Company Surveyor s team in arrangements for long term planned maintenance at the Youth Almshouses. MTBC residents at Christopher Boone s Court Leads strategy and implements all communications, arrangements and process to ensure MTBC s almshouse flats are occupied Establishes an efficient system for monitoring residents ability to live independently Leads on operating all policies relating to residents behaviour (eg Anti-Social Behaviour) Drives forward and resolves pastoral cases with a proportionate approach Assists in dealing with safeguarding cases in accordance with protocols Leads on ending individual residents rights to live at Christopher Boone s Court, through the appropriate internal and court processes, including instructing lawyers. Ensures that an ARC concessionary TV licence is in force for MTBC residents at Christopher Boone s Court. Organises traditional annual events involving the Merchant Taylors Company. Relationships with third parties Christopher Boone s Court: Ensures that One Housing Group and any other relationship partners meet agreed performance levels/contractual responsibilities to MTBC. Works proactively with One Housing Group to promote a cohesive, empowered community of residents at Christopher Boone s Court, ensuring as far as reasonably possible that there is a common and consistent approach to MTBC and non-MTBC residents, and common opportunities for them. Youth Almshouses after construction has finished (est. 2028): Acts as the key point of contact between the Partner Charity managing the accommodation, Merchant Taylors and its Client Project Manager, leading on operational issues. Notifies all construction latent defects to MTBC s Client Project Manager. Leads on the Partner Charity s performance level against the lease and service agreement. Assists as required in procuring periodic renewal and/or re-negotiation of lease and service agreement between MTBC and the Partner Charity, or a new lease and agreement with a replacement Partner Charity Essential (skills, experience, qualifications) Educated to degree level Interest in economic/social policy issues relevant to the types of people eligible to live at the proposed youth almshouses and Christopher Boone s Court. Able to take responsibility while maintaining good communication and accountability Proactive with a problem-solving aptitude A fast learner who s able to interpret complex information Good commercial awareness and financial understanding Excellent communication skills and interpersonal skills Always reviewing and looking at ways to improve existing processes Good IT skills Desirable CIH Level 4 Certificate in Housing HOW TO APPLY: Please submit your CV and cover letter. Please don t use generative AI. Your cover letter should explain why you think you are a good fit for this role.

A place to create moments that matter Location: Chesterton Court & Appleby Court (St Neots) onsite Salary: £29,580 per annum Contract Type: Permanent Hours: 35 hours per week, Monday - Friday 9am-5pm. Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. Its this belief - that everyone deserves a

HMO Housing and Support Officer Contract: Permanent Salary: 25,000 - 27,000 per annum (depending on experience) Hours: 37 hours per week (Monday to Friday) Location: Luton & South Bedfordshire (agile working across supported HMO properties) Essential Car User Allowance paid in addition to mileage reimbursement Our client is a not-for-profit housing association located in Luton. Their Homes with Support service provides safe, secure shared housing for people who need tailored support to rebuild confidence, develop independence and move forward positively in their lives. Benefits : HMO Housing and Support Officer 33 days annual leave (including bank holidays), increasing with service (up to 38 days) Option to buy or sell up to 5 days leave Free Health Cashplan (after probation) Canada Life WeCare Employee Assistance Programme Pension scheme Life Assurance Personal Accident Cover Staff benefits portal with shopping discounts Essential Car User Allowance (in addition to mileage payments) Flexible, supportive working approach About the Role: HMO Housing and Support Officer As an HMO Support Coach, you'll play a vital role in helping people sustain their tenancies and move towards greater independence. Working as part of a supportive and experienced team, you'll provide practical housing-related support and coaching to customers living in shared HMO accommodation. You'll build strong, professional relationships and provide consistent, person-centred guidance that helps individuals feel safe, respected and empowered. This is a varied, rewarding role where no two days are the same - combining meaningful support work with the opportunity to develop skills in housing, tenancy sustainment and customer engagement. You will receive full induction, ongoing supervision and training to support you in the role. Responsibilities: HMO Housing and Support Officer Providing person-centred support and regular coaching sessions tailored to individual needs Supporting customers to manage their tenancies successfully and plan positive move-on pathways Completing support plans and risk assessments (training provided where required) Helping customers access benefits, manage personal contributions and understand financial responsibilities Carrying out regular property visits and basic health & safety checks Working collaboratively with colleagues and partner agencies to achieve positive outcomes Maintaining accurate records and updating internal systems Promoting safeguarding, professional boundaries and respectful shared living environments You'll manage a portfolio of shared accommodation properties as part of the wider Homes with Support team, with regular supervision and peer support. About You We're looking for someone who is: Compassionate, resilient and motivated Confident building professional relationships while maintaining clear boundaries Calm and organised, even in challenging situations Passionate about empowering people to build independence A strong communicator who works well both independently and as part of a team Experienced within supported housing, social care, community services or similar environments is highly beneficial - but most important is the right values, attitude and willingness to learn. If you have experience supporting vulnerable people and want to build your career within supported housing, we would love to hear from you. Essential Criteria Experience supporting vulnerable individuals in a customer-focused or community setting Ability to manage challenging behaviour in a professional and calm manner Strong communication and organisational skills Basic IT skills (Word, email, case recording systems) Full UK driving licence and access to your own vehicle for work purposes Desirable (Training Can Be Provided) Knowledge of housing, welfare benefits or tenancy sustainment Experience completing support plans or risk assessments Understanding of mental health or substance misuse support NVQ Level 3 in Social Care (or equivalent) Experience working within supported housing Response Personnel, an independently owned company and experts in recruitment since 1997. Specialists in Permanent, Temporary and Contract recruitment within a number of niche divisions and industries, including: Commercial, Industrial and Engineering sectors. For information on other roles, we have available please call (phone number removed) for further details.