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customer success manager
Assistant Branch Manager - Estate Agency (Valuations)
Trades Workforce Solutions
A leading property recruitment agency in the UK is seeking an experienced Assistant Branch Manager with strong listing and valuation skills. The successful candidate will manage a team, deliver high customer service, and drive sales performance. With a competitive basic salary and uncapped commission structure, this role offers excellent opportunities for career progression in a supportive environment. The ideal candidate should have managerial experience and a full UK driving license.
Mar 10, 2026
Full time
A leading property recruitment agency in the UK is seeking an experienced Assistant Branch Manager with strong listing and valuation skills. The successful candidate will manage a team, deliver high customer service, and drive sales performance. With a competitive basic salary and uncapped commission structure, this role offers excellent opportunities for career progression in a supportive environment. The ideal candidate should have managerial experience and a full UK driving license.
Searchlight
Head of Business Development C5243
Searchlight
Based in Los Angeles, London or New York. THE COMPANY Our client is a major global service provider to the entertainment & gaming industry. THE ROLE As the Head of Business Development, you will be responsible for generating new and repeat business from the global media and entertainment industry - specifically for localisation, accessibility and audio post production services. You will manage a team of Business Development Managers while also owning and growing your own portfolio of clients. Key responsibilities: Own and expand new accounts, generating sustainable revenue by developing strong client relationships. Manage opportunities through the full sales lifecycle, from initial engagement to successful close. Mentor and manage a team of Business Development Managers, ensuring achievement of individual and team targets. Maintain robust pipeline health by monitoring activity levels, opportunity progression and consistent lead generation across the team. Maintain Salesforce records and agreed sales methods to drive accurate forecasting and reporting. Provide senior-level client engagement and support, collaborating with studio teams Represent the division externally at key industry events, trade conferences and exhibitions, strengthening market presence and strategic relationships. The role will involve significant travel to meet with international clients. THE PERSON With extensive experience selling localisation, accessibility and/or audio post production solutions, you will be an experienced senior sales leader with a proven track record of driving new business growth within the global Media & Entertainment industry. It is crucial that you understand market trends, competitor activities, industry dynamics and customer direction within localisation and accessibility services. You will have a track record of managing and mentoring a sales team to exceed individual and team targets within a matrixed global environment. It is important you are able to combine excellent negotiation, presentation and communication skills with the ability to operate independently and deliver under pressure. The ability to travel internationally is essential for this role. WHAT TO EXPECT Searchlight only advertises active roles Your details will be sent directly to the Consultant who is handling this role We aim to respond to candidates within 14 days. If this role isn't quite right, but you would like us to have your CV on file, please send it to . Searchlight provides recruitment & executive search services exclusively to the creative, media and entertainment industry. To learn more about Searchlight, see: . We strive to promote equal opportunities for all. We welcome applications regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
Mar 10, 2026
Full time
Based in Los Angeles, London or New York. THE COMPANY Our client is a major global service provider to the entertainment & gaming industry. THE ROLE As the Head of Business Development, you will be responsible for generating new and repeat business from the global media and entertainment industry - specifically for localisation, accessibility and audio post production services. You will manage a team of Business Development Managers while also owning and growing your own portfolio of clients. Key responsibilities: Own and expand new accounts, generating sustainable revenue by developing strong client relationships. Manage opportunities through the full sales lifecycle, from initial engagement to successful close. Mentor and manage a team of Business Development Managers, ensuring achievement of individual and team targets. Maintain robust pipeline health by monitoring activity levels, opportunity progression and consistent lead generation across the team. Maintain Salesforce records and agreed sales methods to drive accurate forecasting and reporting. Provide senior-level client engagement and support, collaborating with studio teams Represent the division externally at key industry events, trade conferences and exhibitions, strengthening market presence and strategic relationships. The role will involve significant travel to meet with international clients. THE PERSON With extensive experience selling localisation, accessibility and/or audio post production solutions, you will be an experienced senior sales leader with a proven track record of driving new business growth within the global Media & Entertainment industry. It is crucial that you understand market trends, competitor activities, industry dynamics and customer direction within localisation and accessibility services. You will have a track record of managing and mentoring a sales team to exceed individual and team targets within a matrixed global environment. It is important you are able to combine excellent negotiation, presentation and communication skills with the ability to operate independently and deliver under pressure. The ability to travel internationally is essential for this role. WHAT TO EXPECT Searchlight only advertises active roles Your details will be sent directly to the Consultant who is handling this role We aim to respond to candidates within 14 days. If this role isn't quite right, but you would like us to have your CV on file, please send it to . Searchlight provides recruitment & executive search services exclusively to the creative, media and entertainment industry. To learn more about Searchlight, see: . We strive to promote equal opportunities for all. We welcome applications regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
Allen Associates
Temporary Customer Support Advisor
Allen Associates
Are you a positive and engaging individual with exceptional customer service skills, gained in a fast paced office setting? Our brilliant client is seeking a confident and personable candidate to support the Customer Service team for a short-term assignment. You will be the first point of contact for all enquiries, so providing a professional and friendly service will be essential. Please note, this is a temporary position paid on a weekly PAYE basis. This role will start immediately, so sadly candidates with a lengthy notice period cannot be considered. Temporary Customer Support Advisor Responsibilities Respond to customer enquiries via telephone, email and live chat Provide a high standard of customer service and product knowledge Assist customers in placing their bookings Report any customer issues to the Customer Support Supervisor/Manager Keep meticulous records of customer communications and conversations Ability to work in a way that promotes the safety of children and young people Ability to grasp product knowledge and portray this confidently to customers Temporary Customer Support Advisor Rewards Alongside a competitive hourly rate, the successful candidate will receive the following benefits: Holiday pay Valuable experience in a highly regarded organisation Positive, relaxed and personable team members Parking on-site The Company Our client operates within an entertaining field - they have a hardworking and fun culture. Temporary Customer Support Advisor Requirements Alongside your outstanding customer service skills and positive attitude, you will demonstrate the following: Excellent communication skills, both on the phone, in person, and in writing A strong focus on resolving customer queries, gained in a professional setting Professional, proactive and positive manner Ability to remain calm when dealing with issues under pressure Excellent attention to detail Proficient in IT systems and data management Location Our client is located in OX13. There is onsite parking. Apply today, either online or directly to: Hannah Bush Allen Associates (url removed) Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on LinkedIn.
Mar 10, 2026
Seasonal
Are you a positive and engaging individual with exceptional customer service skills, gained in a fast paced office setting? Our brilliant client is seeking a confident and personable candidate to support the Customer Service team for a short-term assignment. You will be the first point of contact for all enquiries, so providing a professional and friendly service will be essential. Please note, this is a temporary position paid on a weekly PAYE basis. This role will start immediately, so sadly candidates with a lengthy notice period cannot be considered. Temporary Customer Support Advisor Responsibilities Respond to customer enquiries via telephone, email and live chat Provide a high standard of customer service and product knowledge Assist customers in placing their bookings Report any customer issues to the Customer Support Supervisor/Manager Keep meticulous records of customer communications and conversations Ability to work in a way that promotes the safety of children and young people Ability to grasp product knowledge and portray this confidently to customers Temporary Customer Support Advisor Rewards Alongside a competitive hourly rate, the successful candidate will receive the following benefits: Holiday pay Valuable experience in a highly regarded organisation Positive, relaxed and personable team members Parking on-site The Company Our client operates within an entertaining field - they have a hardworking and fun culture. Temporary Customer Support Advisor Requirements Alongside your outstanding customer service skills and positive attitude, you will demonstrate the following: Excellent communication skills, both on the phone, in person, and in writing A strong focus on resolving customer queries, gained in a professional setting Professional, proactive and positive manner Ability to remain calm when dealing with issues under pressure Excellent attention to detail Proficient in IT systems and data management Location Our client is located in OX13. There is onsite parking. Apply today, either online or directly to: Hannah Bush Allen Associates (url removed) Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on LinkedIn.
Wade Macdonald
Finance Shared Services Manager
Wade Macdonald Wokingham, Berkshire
Finance Shared Services Manager - £55,000 / £70,000 - Wokingham - Hybrid Working About the ClientWade Macdonald are currently working with a well-established organisation operating across the UK and Ireland as part of a wider global network. The organisation has a medium-sized finance team and places strong emphasis on collaboration across departments, with regular interaction with a Shared Service Centre to ensure smooth financial operations and effective processes. Their culture is rooted in respect, integrity, and a commitment to excellence in everything they do, with teams working closely together to maintain high standards and deliver consistent results across the business. About the JobThis role leads the Accounts Receivable and Payables activities for the UK and Ireland operations, alongside oversight of local treasury processes. You will manage a team responsible for debtor management, payment processing and compliance, ensuring financial processes operate efficiently while maintaining strong stakeholder relationships internally and externally. The position also contributes to leadership discussions within the finance function and supports continuous improvement initiatives. Duties will include: Managing the Accounts Receivable function, overseeing a substantial debtor ledger and supporting healthy cash flow. Leading and developing a team responsible for credit control and receivables activities. Reducing financial risk by maintaining accurate customer data, monitoring credit exposure and strengthening customer relationships. Working closely with commercial, supply chain and customer service teams to resolve billing and payment queries. Reviewing credit-held orders and making recommendations regarding approvals or restrictions. Coordinating reporting and communication with credit insurers and brokers, including annual credit reviews and risk classifications. Overseeing payables processes to ensure documentation, authorisations and payments are handled accurately and in line with policy. Monitoring purchasing card and corporate card usage, ensuring spend aligns with internal guidelines. Acting as the key liaison with the Global Business Services team to ensure service levels and query resolution remain effective. Managing operational treasury activities such as short-term cash flow forecasting and reporting. Reviewing financial results related to receivables, payables and treasury, providing commentary and risk insights to senior stakeholders. Maintaining ownership of expenses policies and ensuring alignment with relevant tax and regulatory requirements. Coaching and supporting team members while ensuring continuity across key finance processes. About the Successful ApplicantThe ideal candidate will hold a professional accounting qualification (AAT, ACCA, CIMA, ACA or equivalent) and bring strong experience across accounts receivable, payables and treasury processes within a finance environment. You will be confident managing teams, working with ERP systems such as SAP, and collaborating with stakeholders across multiple departments. Strong communication skills, attention to detail and commercial awareness are essential. What You Will Receive in ReturnIn return, you will join a globally connected organisation offering a collaborative working environment and strong exposure to finance leadership. The role provides the opportunity to lead a key finance function, influence operational processes and contribute to wider business initiatives. Alongside a competitive package, the organisation offers hybrid working, a car allowance, bonus scheme, a supportive team culture and opportunities for professional development and career progression.
Mar 10, 2026
Full time
Finance Shared Services Manager - £55,000 / £70,000 - Wokingham - Hybrid Working About the ClientWade Macdonald are currently working with a well-established organisation operating across the UK and Ireland as part of a wider global network. The organisation has a medium-sized finance team and places strong emphasis on collaboration across departments, with regular interaction with a Shared Service Centre to ensure smooth financial operations and effective processes. Their culture is rooted in respect, integrity, and a commitment to excellence in everything they do, with teams working closely together to maintain high standards and deliver consistent results across the business. About the JobThis role leads the Accounts Receivable and Payables activities for the UK and Ireland operations, alongside oversight of local treasury processes. You will manage a team responsible for debtor management, payment processing and compliance, ensuring financial processes operate efficiently while maintaining strong stakeholder relationships internally and externally. The position also contributes to leadership discussions within the finance function and supports continuous improvement initiatives. Duties will include: Managing the Accounts Receivable function, overseeing a substantial debtor ledger and supporting healthy cash flow. Leading and developing a team responsible for credit control and receivables activities. Reducing financial risk by maintaining accurate customer data, monitoring credit exposure and strengthening customer relationships. Working closely with commercial, supply chain and customer service teams to resolve billing and payment queries. Reviewing credit-held orders and making recommendations regarding approvals or restrictions. Coordinating reporting and communication with credit insurers and brokers, including annual credit reviews and risk classifications. Overseeing payables processes to ensure documentation, authorisations and payments are handled accurately and in line with policy. Monitoring purchasing card and corporate card usage, ensuring spend aligns with internal guidelines. Acting as the key liaison with the Global Business Services team to ensure service levels and query resolution remain effective. Managing operational treasury activities such as short-term cash flow forecasting and reporting. Reviewing financial results related to receivables, payables and treasury, providing commentary and risk insights to senior stakeholders. Maintaining ownership of expenses policies and ensuring alignment with relevant tax and regulatory requirements. Coaching and supporting team members while ensuring continuity across key finance processes. About the Successful ApplicantThe ideal candidate will hold a professional accounting qualification (AAT, ACCA, CIMA, ACA or equivalent) and bring strong experience across accounts receivable, payables and treasury processes within a finance environment. You will be confident managing teams, working with ERP systems such as SAP, and collaborating with stakeholders across multiple departments. Strong communication skills, attention to detail and commercial awareness are essential. What You Will Receive in ReturnIn return, you will join a globally connected organisation offering a collaborative working environment and strong exposure to finance leadership. The role provides the opportunity to lead a key finance function, influence operational processes and contribute to wider business initiatives. Alongside a competitive package, the organisation offers hybrid working, a car allowance, bonus scheme, a supportive team culture and opportunities for professional development and career progression.
Deputy Manager
Iceland Food Group Bromley, London
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamles click apply for full job details
Mar 10, 2026
Full time
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamles click apply for full job details
Deputy Manager
Iceland Food Group Thornton Heath, Surrey
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamles click apply for full job details
Mar 10, 2026
Full time
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamles click apply for full job details
Security Officer - Guildford - GU2
Ward Talent Team Guildford, Surrey
Posted Tuesday 16 December 2025 at 01:00 Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and always maintain a professional demeanour? Can you keep a positive mindset with any challenge that comes your way? Apply now! We are seeking an experienced and adaptable Security Officer to safeguard a prominent facility in Guildford. The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential. Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary. Role: Security Officer Pay Rate: £13.25 per hour Shift Pattern: Two weeks roster pattern. Days, Nights, Mon-Sun. 2off, 2 on, 1off, 4on, 2off, 3on. Location: GU2 7YL Role Requirements: SIA License Benefits include: Cycle to work salary sacrifice scheme Company Pension scheme Life Assurance benefits Progression, training, and development opportunities Additional benefits we offer via our ReWard membership: Discounted gym membership Discounts at major retailers and travel suppliers Restaurant and Supermarket vouchers Cinema tickets Access to 24/7 free Employee Assistance programme Must have: Valid SIA licence Good customer service and communication skills Proven work experience as a Security Officer (min 1 year) Excellent customer service and communication skills Professional attitude and appearance Have an ability to deliver succinct and clear verbal and written reports where necessary. Ability to be resourceful and proactive when issues arise Excellent organizational skills Experience within a Cooperate Security (min 1 year) Surveillance skills and detail orientation 5-year checkable work history IT literate- Ability to operate detecting systems and emergency equipment Main Duties: Act as a point of contact and information centre to staff and visitors. Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email. Report any issues to the supervisor or duty manager Always conduct yourself in a professional manner Respond to emergencies Deal with conflict in an appropriate manner if required Write up incidents to the standard expected by Management Carry out ID checks Be vigilant to the Health and Safety risks Work on own initiativeEnsures that the reception area, foyer, staff area, and board room are kept clean by supervising cleaning staff members. Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally. We seek the best talent to uphold our vision " We look after our people; our people look after our clients. We aim to retain and attract the very best of both ". Why Work For Us? Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits. At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Mar 10, 2026
Full time
Posted Tuesday 16 December 2025 at 01:00 Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and always maintain a professional demeanour? Can you keep a positive mindset with any challenge that comes your way? Apply now! We are seeking an experienced and adaptable Security Officer to safeguard a prominent facility in Guildford. The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential. Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary. Role: Security Officer Pay Rate: £13.25 per hour Shift Pattern: Two weeks roster pattern. Days, Nights, Mon-Sun. 2off, 2 on, 1off, 4on, 2off, 3on. Location: GU2 7YL Role Requirements: SIA License Benefits include: Cycle to work salary sacrifice scheme Company Pension scheme Life Assurance benefits Progression, training, and development opportunities Additional benefits we offer via our ReWard membership: Discounted gym membership Discounts at major retailers and travel suppliers Restaurant and Supermarket vouchers Cinema tickets Access to 24/7 free Employee Assistance programme Must have: Valid SIA licence Good customer service and communication skills Proven work experience as a Security Officer (min 1 year) Excellent customer service and communication skills Professional attitude and appearance Have an ability to deliver succinct and clear verbal and written reports where necessary. Ability to be resourceful and proactive when issues arise Excellent organizational skills Experience within a Cooperate Security (min 1 year) Surveillance skills and detail orientation 5-year checkable work history IT literate- Ability to operate detecting systems and emergency equipment Main Duties: Act as a point of contact and information centre to staff and visitors. Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email. Report any issues to the supervisor or duty manager Always conduct yourself in a professional manner Respond to emergencies Deal with conflict in an appropriate manner if required Write up incidents to the standard expected by Management Carry out ID checks Be vigilant to the Health and Safety risks Work on own initiativeEnsures that the reception area, foyer, staff area, and board room are kept clean by supervising cleaning staff members. Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally. We seek the best talent to uphold our vision " We look after our people; our people look after our clients. We aim to retain and attract the very best of both ". Why Work For Us? Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits. At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Ad Warrior
Business Development
Ad Warrior Southend-on-sea, Essex
Senior B2B Telemarketer Location: Southend, SS1 2BB Salary: £30,000 - £45,000 Vacancy Type: Permanent - Full-time or Part Time About The Company The company is a leading B2B telemarketing agency that has been delivering award-winning lead-generation campaigns since 2009. They are officially a Great Place To Work certified business. They value their staff and have an inclusive culture, sharing a common goal of delivering successful telemarketing campaigns for their clients. Their clients include Technology Companies, Start-Ups, Apprenticeship Providers, and manufacturers such as Jacobs Engineering, Assa Abloy, and Brunel University, although the majority are SMEs that want to grow their businesses. The Role As a Senior Telemarketer, you'll be part of a professional telemarketing team and the key new business development representative for several of their clients. The role involves making outbound calls and sending introductory emails to generate sales leads for their clients. You will only contact businesses, not consumers. You will need to be able to engage with different personalities and decision-makers, from Facilities Managers to HR Directors. A key part of the role is building a relationship with the clients whose campaigns you're working on. This is an office-based role at their offices in central Southend. Full support and training are provided, including sales training and product training for the various campaigns you will work on. Hours of work are 8.45 - 17.00, Monday- Thursday, and 8.45 - 16.00 on Friday, or Part-Time, considered for the right person. Benefits Starting salary of £25,000 - £30,000 Commission of £800 - £1,000 per month Pension scheme 28 days holiday Career Development Opportunities They are officially a Great Place to Work Career Development There is a clear path to move into an Account Management role, where your earnings will be £50k+. You will need to overdeliver in the Sales Executive role for a minimum of 6 months and demonstrate your ability to manage and guide clients to get the maximum from their lead generation budget. About You Sales, Telesales, Lead Generation, or Telemarketing experience is preferable; they will consider applications from people with a Call Centre or Customer Service background, where you have experience engaging with people and striving to deliver outstanding service. Many of their team have been with them for many years, so they are looking for someone who values stability and a grown-up, collaborative working environment. To Apply If you feel you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.
Mar 10, 2026
Full time
Senior B2B Telemarketer Location: Southend, SS1 2BB Salary: £30,000 - £45,000 Vacancy Type: Permanent - Full-time or Part Time About The Company The company is a leading B2B telemarketing agency that has been delivering award-winning lead-generation campaigns since 2009. They are officially a Great Place To Work certified business. They value their staff and have an inclusive culture, sharing a common goal of delivering successful telemarketing campaigns for their clients. Their clients include Technology Companies, Start-Ups, Apprenticeship Providers, and manufacturers such as Jacobs Engineering, Assa Abloy, and Brunel University, although the majority are SMEs that want to grow their businesses. The Role As a Senior Telemarketer, you'll be part of a professional telemarketing team and the key new business development representative for several of their clients. The role involves making outbound calls and sending introductory emails to generate sales leads for their clients. You will only contact businesses, not consumers. You will need to be able to engage with different personalities and decision-makers, from Facilities Managers to HR Directors. A key part of the role is building a relationship with the clients whose campaigns you're working on. This is an office-based role at their offices in central Southend. Full support and training are provided, including sales training and product training for the various campaigns you will work on. Hours of work are 8.45 - 17.00, Monday- Thursday, and 8.45 - 16.00 on Friday, or Part-Time, considered for the right person. Benefits Starting salary of £25,000 - £30,000 Commission of £800 - £1,000 per month Pension scheme 28 days holiday Career Development Opportunities They are officially a Great Place to Work Career Development There is a clear path to move into an Account Management role, where your earnings will be £50k+. You will need to overdeliver in the Sales Executive role for a minimum of 6 months and demonstrate your ability to manage and guide clients to get the maximum from their lead generation budget. About You Sales, Telesales, Lead Generation, or Telemarketing experience is preferable; they will consider applications from people with a Call Centre or Customer Service background, where you have experience engaging with people and striving to deliver outstanding service. Many of their team have been with them for many years, so they are looking for someone who values stability and a grown-up, collaborative working environment. To Apply If you feel you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.
Senior Project Manager - Land & Property
Yorkshire Water Bradford, Yorkshire
Select how often (in days) to receive an alert: Senior Project Manager - Land & Property 12 - month secondment / fixed term contract Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: We offer a competitive salary, depending on experience, 3b, £55k - £65k Annual incentive related bonus - up to 15% of salary Attractive pension scheme (up to 12% company contribution) 25 days annual leave plus bank holidays - plus an extra wellness day! Life assurance cover of 4 times pensionable salary A great benefits package - choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: Bradford, hybrid working, typically 2-3 office / site days per week, pending office move to Leeds (LS10) from Summer, 2026. Work type:Permanent. 37 hours per week, Monday - Friday We have an exciting opportunity for a Senior Project Manager to join the Land & Property Team at Yorkshire Water and be instrumental in helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it's so much more than this. We look after communities, protect the environment, and plan to look after Yorkshire's water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region's health, wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Programme Delivery are a key part of how we plan to meet the changing expectations of customers and regulators. Where you fit in: Handling and overseeing a portfolio of Capital and operational projects of varying size and complexity across the Land and Property portfolio including overview of the total CAPEX programme of circa £10m for investment period, multiple budget approvers, direct project managing high profile projects and co-ordinating L&P technical inputs into the AMP and Price Review processes. You will drive long-term sustainability by aligning project outputs with Yorkshire Water's strategic and regulatory goals. You will manage a £10m budget and lead a team of 4-6 direct reports, while mentoring colleagues and providing peer reviews. As a professional communicator and negotiator, you will manage complex stakeholder relationships and represent the department in business-wide transformation initiatives. Leadership: Manage the Project Delivery Team (PDT) to execute Yorkshire Water's capital and land management strategy. Accountability: Deliver a £10m+, 5-year diverse portfolio (commercial, rural, and ecological) on time, to cost, and to quality. Compliance: Act as H&S Champion; ensure total adherence to CDM and environmental regulations. Strategic Support: Provide financial profiling, workload forecasting, and data to inform Price Reviews and business planning. Collaboration: Coordinate with internal stakeholders and external consultants/contractors to deliver multi-sector schemes What skills & qualifications you will need: You will have a proven track record of project and program management, including planning and financial/budget management. You will have extensive experience in managing multiple projects and project teams, and the ability to reassess and reprioritise program and delivery as necessary. You will have experience of leadership and managing multi-disciplinary teams through the project life-cycle, and experience of managing large workloads of multiple projects concurrently and managing a programme of projects. You must have the ability to work within a partnering environment; form and maintain excellent internal and external working relationships and be able to facilitate, mediate and resolve project issues. Excellent leadership and communication skills including the ability to manage and motivate project teams and external contractors to deliver the required results on time and to budget. Ability to coach and mentor others Excellent written and verbal communication skills including public presentation, facilitation, and training experience. You must be able to articulate and have proven ability to engage with customers internally and externally, developing and maintaining strong positive business relationships in order to understand their needs and recognise opportunities. You will have sound knowledge of the construction processes and the logic and technical constraints around each of these areas. You will have a strong commercial understanding of contracts, as well as programme monitoring and expenditure forecasting skills to ensure robust financial and commercial management. You will have a wide level of experience in negotiations and conflict management in a project environment. As you will be required to travel to different YW locations, a full valid EU driving licence is essential. You will also benefit from having: A recognised qualification in project/programme management such as Prince 2 or APM and/or in estate management or built environment is desirable but not essential. Ideally you will have experience of working with others to drive innovation to deliver project efficiencies and cost savings for the business. Ideally you will also have experience of establishing supplier frameworks and establishing and setting Key Performance Indicators. Experience of rural, residential, recreational, environmental and corporate building project management would be a distinct advantage. Ideally you will have come from a construction project management background working on complex multi-disciplined solutions acting as the senior project manager or senior programme manager. Altho ugh we operate 24 hours a day, 365 days a year, it's important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn't always easy! Do we sound like your cup of tea? If you've got experience as a Senior Project Manager and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you. If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance. All our roles are subject to a medical questionnaire, and further medicals when required. We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible. If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required. Just a Heads-up We may close this campaign as soon as a suitable candidate is found. We therefore advise that you complete and submit your application as soon as possible.
Mar 10, 2026
Full time
Select how often (in days) to receive an alert: Senior Project Manager - Land & Property 12 - month secondment / fixed term contract Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: We offer a competitive salary, depending on experience, 3b, £55k - £65k Annual incentive related bonus - up to 15% of salary Attractive pension scheme (up to 12% company contribution) 25 days annual leave plus bank holidays - plus an extra wellness day! Life assurance cover of 4 times pensionable salary A great benefits package - choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: Bradford, hybrid working, typically 2-3 office / site days per week, pending office move to Leeds (LS10) from Summer, 2026. Work type:Permanent. 37 hours per week, Monday - Friday We have an exciting opportunity for a Senior Project Manager to join the Land & Property Team at Yorkshire Water and be instrumental in helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it's so much more than this. We look after communities, protect the environment, and plan to look after Yorkshire's water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region's health, wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Programme Delivery are a key part of how we plan to meet the changing expectations of customers and regulators. Where you fit in: Handling and overseeing a portfolio of Capital and operational projects of varying size and complexity across the Land and Property portfolio including overview of the total CAPEX programme of circa £10m for investment period, multiple budget approvers, direct project managing high profile projects and co-ordinating L&P technical inputs into the AMP and Price Review processes. You will drive long-term sustainability by aligning project outputs with Yorkshire Water's strategic and regulatory goals. You will manage a £10m budget and lead a team of 4-6 direct reports, while mentoring colleagues and providing peer reviews. As a professional communicator and negotiator, you will manage complex stakeholder relationships and represent the department in business-wide transformation initiatives. Leadership: Manage the Project Delivery Team (PDT) to execute Yorkshire Water's capital and land management strategy. Accountability: Deliver a £10m+, 5-year diverse portfolio (commercial, rural, and ecological) on time, to cost, and to quality. Compliance: Act as H&S Champion; ensure total adherence to CDM and environmental regulations. Strategic Support: Provide financial profiling, workload forecasting, and data to inform Price Reviews and business planning. Collaboration: Coordinate with internal stakeholders and external consultants/contractors to deliver multi-sector schemes What skills & qualifications you will need: You will have a proven track record of project and program management, including planning and financial/budget management. You will have extensive experience in managing multiple projects and project teams, and the ability to reassess and reprioritise program and delivery as necessary. You will have experience of leadership and managing multi-disciplinary teams through the project life-cycle, and experience of managing large workloads of multiple projects concurrently and managing a programme of projects. You must have the ability to work within a partnering environment; form and maintain excellent internal and external working relationships and be able to facilitate, mediate and resolve project issues. Excellent leadership and communication skills including the ability to manage and motivate project teams and external contractors to deliver the required results on time and to budget. Ability to coach and mentor others Excellent written and verbal communication skills including public presentation, facilitation, and training experience. You must be able to articulate and have proven ability to engage with customers internally and externally, developing and maintaining strong positive business relationships in order to understand their needs and recognise opportunities. You will have sound knowledge of the construction processes and the logic and technical constraints around each of these areas. You will have a strong commercial understanding of contracts, as well as programme monitoring and expenditure forecasting skills to ensure robust financial and commercial management. You will have a wide level of experience in negotiations and conflict management in a project environment. As you will be required to travel to different YW locations, a full valid EU driving licence is essential. You will also benefit from having: A recognised qualification in project/programme management such as Prince 2 or APM and/or in estate management or built environment is desirable but not essential. Ideally you will have experience of working with others to drive innovation to deliver project efficiencies and cost savings for the business. Ideally you will also have experience of establishing supplier frameworks and establishing and setting Key Performance Indicators. Experience of rural, residential, recreational, environmental and corporate building project management would be a distinct advantage. Ideally you will have come from a construction project management background working on complex multi-disciplined solutions acting as the senior project manager or senior programme manager. Altho ugh we operate 24 hours a day, 365 days a year, it's important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn't always easy! Do we sound like your cup of tea? If you've got experience as a Senior Project Manager and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you. If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance. All our roles are subject to a medical questionnaire, and further medicals when required. We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible. If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required. Just a Heads-up We may close this campaign as soon as a suitable candidate is found. We therefore advise that you complete and submit your application as soon as possible.
SF Recruitment
Account Manager
SF Recruitment City, Derby
SF Recruitment are extremely excited to be working with a fresh, forward thinking and innovative business in Derby to recruit for an Account Manager. This role is exclusive with SF, so please apply through us if you are interested. Account Manager Derby Permanent, full time - Office Based Monday to Friday 9-5pm (this may amend over time, so please allow for some flexibility) £30,000 base salary + excellent bonus scheme (OTE £60,000 per year) We are looking for a passionate and motivated individual who is excited about becoming part of a growing business and contributing to its continued success. The company is currently in a fantastic phase of growth, making this a great opportunity for someone who wants to develop their career and be part of an exciting journey as the business continues to expand. This role sits within the healthcare sector, making it an excellent opportunity for someone who has an interest in or enjoys working in this field. Key Responsibilities: -Using the CRM to track and contact existing and warm clients, from a service perspective -Contact customers who have abandoned their orders to understand the reasons why and support them in confidently completing their purchase. -Engage with customers whose subscriptions are nearing expiry, highlighting the benefits of renewing and maintaining their service. -Proactively inform and educate existing customers about upcoming product launches, gathering feedback and identifying potential early adopters. -Guide customers through the sales process for newly launched products, while capturing feedback to help improve the customer experience and product offering. -Subtle upselling, which should become natural once a rapport is built with customers We are looking for: -Strong experience in objection handling and problem solving -A thorough hands on individual -A team player, with excellent communication skills -A candidate who possesses solid customer service and administration skills -IT literate and software capable Is this you? Get in touch!
Mar 10, 2026
Full time
SF Recruitment are extremely excited to be working with a fresh, forward thinking and innovative business in Derby to recruit for an Account Manager. This role is exclusive with SF, so please apply through us if you are interested. Account Manager Derby Permanent, full time - Office Based Monday to Friday 9-5pm (this may amend over time, so please allow for some flexibility) £30,000 base salary + excellent bonus scheme (OTE £60,000 per year) We are looking for a passionate and motivated individual who is excited about becoming part of a growing business and contributing to its continued success. The company is currently in a fantastic phase of growth, making this a great opportunity for someone who wants to develop their career and be part of an exciting journey as the business continues to expand. This role sits within the healthcare sector, making it an excellent opportunity for someone who has an interest in or enjoys working in this field. Key Responsibilities: -Using the CRM to track and contact existing and warm clients, from a service perspective -Contact customers who have abandoned their orders to understand the reasons why and support them in confidently completing their purchase. -Engage with customers whose subscriptions are nearing expiry, highlighting the benefits of renewing and maintaining their service. -Proactively inform and educate existing customers about upcoming product launches, gathering feedback and identifying potential early adopters. -Guide customers through the sales process for newly launched products, while capturing feedback to help improve the customer experience and product offering. -Subtle upselling, which should become natural once a rapport is built with customers We are looking for: -Strong experience in objection handling and problem solving -A thorough hands on individual -A team player, with excellent communication skills -A candidate who possesses solid customer service and administration skills -IT literate and software capable Is this you? Get in touch!
Planet Recruitment
ADMINISTRATOR
Planet Recruitment Chalgrove, Oxfordshire
Position: Administrator Location: Chalgrove, Oxfordshire Salary: 24,000 - 27,500 As an Administrator, you will be at the heart of our operations, interacting with a diverse range of customers to manage their needs. You will be the face of the business, building strong relationships with customers and suppliers, and supporting the wider team with business development initiatives. You will report to the Customer Services Manager and work within the administration team, receiving day-to-day training and support. Your main responsibilities will include: Receiving client orders and managing them through the system to our suppliers, ensuring excellent customer service via email and telephone. Collaborating with the wider team to resolve customer queries in a timely manner. Maintaining electronic records for the services provided on the portal. Supporting business growth plans by preparing quotes, qualifying sales leads, and maintaining the Customer Relationship Management tool Assisting in the management of the business as required. Ideal candidates will have some experience in the admin sector, although this is not essential as comprehensive training and support will be provided. Excellent written and verbal communication skills, a methodical approach, and good attention to detail are crucial. There is also the flexibility to work remotely part of the week once fully trained. Commutable locations; Chalgrove, Oxford, Cowley, Didcot, Wallingford, Thame INDCOM Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Mar 10, 2026
Full time
Position: Administrator Location: Chalgrove, Oxfordshire Salary: 24,000 - 27,500 As an Administrator, you will be at the heart of our operations, interacting with a diverse range of customers to manage their needs. You will be the face of the business, building strong relationships with customers and suppliers, and supporting the wider team with business development initiatives. You will report to the Customer Services Manager and work within the administration team, receiving day-to-day training and support. Your main responsibilities will include: Receiving client orders and managing them through the system to our suppliers, ensuring excellent customer service via email and telephone. Collaborating with the wider team to resolve customer queries in a timely manner. Maintaining electronic records for the services provided on the portal. Supporting business growth plans by preparing quotes, qualifying sales leads, and maintaining the Customer Relationship Management tool Assisting in the management of the business as required. Ideal candidates will have some experience in the admin sector, although this is not essential as comprehensive training and support will be provided. Excellent written and verbal communication skills, a methodical approach, and good attention to detail are crucial. There is also the flexibility to work remotely part of the week once fully trained. Commutable locations; Chalgrove, Oxford, Cowley, Didcot, Wallingford, Thame INDCOM Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Liberty CL Recruitment
Customer Service Advisor
Liberty CL Recruitment Cosham, Hampshire
Job Title: Customer Service Advisor Salary: £26,200 rising to £30,300 following successful completion of a training programme Location: Portsmouth Hours: You will work a variety of shifts Monday - Sunday between 8am and 8pm, always having two days off a week. Are you an experienced Customer Service Professional who is passionate about providing an excellent service? If so, we may just have the perfect role for you Customer Service Role Overview: Working for a fantastic global organisation, you will join a team of passionate Customer Service Case Managers to provide a seamless customer experience. In this role, no two days will be the same and you will be tasked with managing a variety of cases at any one time. What the Customer Service role will involve: Overseeing and handling medical emergency assistance claims as the primary responsibility Supervising a caseload of medical emergency assistance claims Prioritising tasks based on urgency and deadlines Handling challenging situations with professionalism and compassion Contributing to the overall performance of the customer service technical team Our ideal candidate: Excellent interpersonal skills and be able to remain professional whilst also being compassionate and understanding The ability to remain calm under pressure and be resilient Self-motivated and well organised as you will need to handle multiple cases at once Strong written communication and attention to detail Company benefits: 28 days holiday, rising to 38 with length of service Hybrid working options after probation, 2 days a week in the office & 3 days at home Employee assistance programme Cycle to work scheme Gym discounts Healthcare plan Free parking Discount on travel and medical insurance products Following a successful two-stage screening process, you will be asked to attend an immersive experience for half a day. These are currently scheduled for the following dates: Wednesday 18th March 2026 Friday 20th March 2026 Start date for this role is Monday 20th April 2026! If you have the skills and experience to match this role, we would love to hear from you! Please reach out to one of the team at Liberty Recruitment Group.
Mar 10, 2026
Full time
Job Title: Customer Service Advisor Salary: £26,200 rising to £30,300 following successful completion of a training programme Location: Portsmouth Hours: You will work a variety of shifts Monday - Sunday between 8am and 8pm, always having two days off a week. Are you an experienced Customer Service Professional who is passionate about providing an excellent service? If so, we may just have the perfect role for you Customer Service Role Overview: Working for a fantastic global organisation, you will join a team of passionate Customer Service Case Managers to provide a seamless customer experience. In this role, no two days will be the same and you will be tasked with managing a variety of cases at any one time. What the Customer Service role will involve: Overseeing and handling medical emergency assistance claims as the primary responsibility Supervising a caseload of medical emergency assistance claims Prioritising tasks based on urgency and deadlines Handling challenging situations with professionalism and compassion Contributing to the overall performance of the customer service technical team Our ideal candidate: Excellent interpersonal skills and be able to remain professional whilst also being compassionate and understanding The ability to remain calm under pressure and be resilient Self-motivated and well organised as you will need to handle multiple cases at once Strong written communication and attention to detail Company benefits: 28 days holiday, rising to 38 with length of service Hybrid working options after probation, 2 days a week in the office & 3 days at home Employee assistance programme Cycle to work scheme Gym discounts Healthcare plan Free parking Discount on travel and medical insurance products Following a successful two-stage screening process, you will be asked to attend an immersive experience for half a day. These are currently scheduled for the following dates: Wednesday 18th March 2026 Friday 20th March 2026 Start date for this role is Monday 20th April 2026! If you have the skills and experience to match this role, we would love to hear from you! Please reach out to one of the team at Liberty Recruitment Group.
Sky
Senior Machine Learning Engineer
Sky Watford, Hertfordshire
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis. Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets. Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance. Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement. Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs. Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance. Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). . Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe). Experience with high-volume data processing and real-time streaming architectures. Strong understanding of recommendation system design and personalisation algorithms. Familiarity with Generative AI and its applications in production settings. Exceptional communication and analytical problem-solving skills. Proven successful experience in mentoring less experienced engineers to improve their technical skills A Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 10, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis. Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets. Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance. Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement. Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs. Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance. Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). . Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe). Experience with high-volume data processing and real-time streaming architectures. Strong understanding of recommendation system design and personalisation algorithms. Familiarity with Generative AI and its applications in production settings. Exceptional communication and analytical problem-solving skills. Proven successful experience in mentoring less experienced engineers to improve their technical skills A Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Veolia
Proposition Writer
Veolia Cannock, Staffordshire
Ready to find the right role for you? Grade: 5.2 Hours: 40 hours per week (12 Months Fixed Term Contract) Location: Kingswood House Kingswood Crescent Cannock Staffordshire WS11 8JP When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. As a Proposition Writer you'll be pushing for innovative solutions to create a more sustainable future for all. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave plus bank holidays Access to our company/people's pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Develop persuasive and compelling proposal content that effectively communicates Veolia's solutions, value propositions, benefits and key differentiators to prospective customers Collaborate with subject matter experts, business development teams, technical specialists and operations teams to gather critical information and insights for proposal development Co-develop strategic approaches and win themes with stakeholders, establishing the proposal structure and value proposition ahead of tender release Craft well-structured, bespoke proposals that directly address customer requirements while showcasing Veolia's unique strengths and capabilities as a strategic partner Conduct thorough research and analysis to understand target customer needs, incorporating relevant data, statistics, case studies and supporting evidence to strengthen proposals Ensure all tender questions are answered to the highest possible standard, maximising available marks through clear, coherent and error-free content Challenge the business constructively when gaps in knowledge occur, solutions are inadequately demonstrated, or proof points and evidence are insufficient Manage multiple high-value proposals simultaneously, meeting strict deadlines while maintaining exceptional quality standards Lead the writing of compelling project summaries and coordinate the gathering of necessary supporting documentation including method statements and case studies Maintain accurate records in the central bid library and proposal management software, ensuring new material is properly catalogued for future use Participate in customer clarification processes, client debrief sessions and internal lost opportunity reviews to continuously improve proposal effectiveness Work collaboratively within tender project teams to deliver proposals to required standards and timescales, sharing best practices across the organisation What we're looking for; English degree, related qualification, professional writing qualification or demonstrated professional writing background (essential) Proven experience working on tenders valued in excess of 500,000 within industrial, water, construction or facilities management sectors (essential) Expert-level written communication skills with the ability to adapt writing style and tone to align with different customer requirements and preferences Expert knowledge of proposal writing best practices, with exceptional attention to detail, accuracy and proof-reading capabilities Advanced business acumen and analytical skills to synthesise information from multiple sources and develop strategic, customer-focused content Expert-level project management abilities with proficiency in project management software to coordinate multiple stakeholders and deliverables Advanced collaboration and relationship management skills to work effectively with subject matter experts, sales teams and stakeholders across the business Proficient research abilities and strategic thinking to identify customer needs, sustainability opportunities and areas of competitive differentiation Expert organisational and time management skills with the ability to work under pressure, meet tight deadlines and manage own workload independently Proficient IT skills, particularly in Google suite packages, Strong problem-solving capabilities with a proactive, self-motivated approach and the ability to take initiative in a fast-paced environment Professional integrity and ability to maintain confidentiality when handling sensitive information Continuous improvement mindset with commitment to staying updated on industry trends and best practices CIM or APMP membership and Project Management qualification (desirable) What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Mar 10, 2026
Contractor
Ready to find the right role for you? Grade: 5.2 Hours: 40 hours per week (12 Months Fixed Term Contract) Location: Kingswood House Kingswood Crescent Cannock Staffordshire WS11 8JP When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. As a Proposition Writer you'll be pushing for innovative solutions to create a more sustainable future for all. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave plus bank holidays Access to our company/people's pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Develop persuasive and compelling proposal content that effectively communicates Veolia's solutions, value propositions, benefits and key differentiators to prospective customers Collaborate with subject matter experts, business development teams, technical specialists and operations teams to gather critical information and insights for proposal development Co-develop strategic approaches and win themes with stakeholders, establishing the proposal structure and value proposition ahead of tender release Craft well-structured, bespoke proposals that directly address customer requirements while showcasing Veolia's unique strengths and capabilities as a strategic partner Conduct thorough research and analysis to understand target customer needs, incorporating relevant data, statistics, case studies and supporting evidence to strengthen proposals Ensure all tender questions are answered to the highest possible standard, maximising available marks through clear, coherent and error-free content Challenge the business constructively when gaps in knowledge occur, solutions are inadequately demonstrated, or proof points and evidence are insufficient Manage multiple high-value proposals simultaneously, meeting strict deadlines while maintaining exceptional quality standards Lead the writing of compelling project summaries and coordinate the gathering of necessary supporting documentation including method statements and case studies Maintain accurate records in the central bid library and proposal management software, ensuring new material is properly catalogued for future use Participate in customer clarification processes, client debrief sessions and internal lost opportunity reviews to continuously improve proposal effectiveness Work collaboratively within tender project teams to deliver proposals to required standards and timescales, sharing best practices across the organisation What we're looking for; English degree, related qualification, professional writing qualification or demonstrated professional writing background (essential) Proven experience working on tenders valued in excess of 500,000 within industrial, water, construction or facilities management sectors (essential) Expert-level written communication skills with the ability to adapt writing style and tone to align with different customer requirements and preferences Expert knowledge of proposal writing best practices, with exceptional attention to detail, accuracy and proof-reading capabilities Advanced business acumen and analytical skills to synthesise information from multiple sources and develop strategic, customer-focused content Expert-level project management abilities with proficiency in project management software to coordinate multiple stakeholders and deliverables Advanced collaboration and relationship management skills to work effectively with subject matter experts, sales teams and stakeholders across the business Proficient research abilities and strategic thinking to identify customer needs, sustainability opportunities and areas of competitive differentiation Expert organisational and time management skills with the ability to work under pressure, meet tight deadlines and manage own workload independently Proficient IT skills, particularly in Google suite packages, Strong problem-solving capabilities with a proactive, self-motivated approach and the ability to take initiative in a fast-paced environment Professional integrity and ability to maintain confidentiality when handling sensitive information Continuous improvement mindset with commitment to staying updated on industry trends and best practices CIM or APMP membership and Project Management qualification (desirable) What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Dayshift/backshift security officer
Routes to Work East Kilbride, Lanarkshire
If you are a registered client with Routes To Work, please contact your caseworker to apply. If you are not a registered client, please contact us to check you are eligible for this opportunity. We are currently seeking to appoint a dayshift/backshift security officer to join our customer care trained team. Reporting to our security manager you will be involved in various activities which include assisting our customers. Location East Kilbride Hourly rate 13.22 applicants must have valid SIA door supervisor's license We beleive our customers are the number one priority , therefor to be part of our successful team you will be required to have exceptional interpersonal and communication skills. You will also have an outstanding understanding of customer care and attention to detail is essential. We are looking for a flexible individual who can also help with some additional hours if and when required - sometimes at short notice.
Mar 10, 2026
Full time
If you are a registered client with Routes To Work, please contact your caseworker to apply. If you are not a registered client, please contact us to check you are eligible for this opportunity. We are currently seeking to appoint a dayshift/backshift security officer to join our customer care trained team. Reporting to our security manager you will be involved in various activities which include assisting our customers. Location East Kilbride Hourly rate 13.22 applicants must have valid SIA door supervisor's license We beleive our customers are the number one priority , therefor to be part of our successful team you will be required to have exceptional interpersonal and communication skills. You will also have an outstanding understanding of customer care and attention to detail is essential. We are looking for a flexible individual who can also help with some additional hours if and when required - sometimes at short notice.
Relief Security Officer
Anchor Group Services Swindon, Wiltshire
Swindon, United Kingdom Posted on 03/03/2026 With a wide range of roles available nationwide, you can find your perfect fit at Anchor. A company is nothing without the people in it, and we pride ourselves on our commitment to you, and with perks like our own employee assistance programme, wage advances with 'Wagestream', and a dedicated manager, we are industry leading employers. With hundreds of accredited online training options through our own Anchor Academy, you will be given the opportunity to progress your career in a way that suits you. Apply today and become part of Team Anchor, we are excited to be a part of your journey. Job Description Job Role: ReliefSecurity Officer WorkingHours: Zero hours Pay: £13.48 per hour Location:Swindon Reportingto: Operations Manager Overview An excitingopportunity has arisen at Anchor Group Services, for an experienced security officer to join our established team based in Swindon as a Relief Security Officer. You will be responsible for conducting regular patrols, monitoring activity to ensure a safe and secureenvironment for all visitors and staff. You will respond promptly toincidents, liaise professionally with members of the public and sitemanagement, and maintain accurate records in line with operational procedures.A strong presence, attention to detail, and commitment to upholding site securitystandards are essential. As a Relief Security Officer, you will be required to support the site security team by being flexible and reliable to cover shifts as required, this includes working a variety of hours and shifts. Thesuccessful candidate must have a valid SIA Licence as a minimum, with CCTVpreferred but not essential. Duties include Protecting theclient's property, people and/or assets by providing security services indirect accordance with the sites published Assignment Instructions (AI's) andsite-specific procedures Preventinglosses and damage by reporting irregularities; informing offenders of policyand procedures Preventingand escalating incidents in a timely, accurate and appropriate manner to theControl Room/ Shift Manager/Operations Manager/Emergency Services asappropriate for serious incidents Operatingand monitoring site CCTV equipment Completingreports by recording observations, information, occurrences, and surveillanceactivities Maintainingorganisation's stability and reputation by complying with legal requirements Contributingto team effort by accomplishing related results as needed Acting as afirst line support to customers and visitors to site, providing a professionaland friendly service Understandingthe needs of our customer, respond accordingly to customer queries and requestsand take appropriate action Maintainingprofessional conduct at all times Requirements Full 5-year employment checkable history Valid frontline SIA licences DS or SG Customer service experience and confidence to handleconflict in a correct manner Flexible to meet the job requirements Excellent communication skills both written and verbal Smart appearance and be well-groomed Reliable and punctual High level of enthusiasm and passion Ability to work in a fast-moving environment Access to a rangeof nationally recognised courses to help further your career, via the AnchorAcademy Access to SIA andFirst Aid training at discounted rates, with financial support available Auto EnrolmentPension (if earnings reach the minimum requirement for auto-enrolment) Stream -access to pay as you earn it Cycle to WorkScheme Available Full uniformprovided Free EmployeeAssistance Programme 24/7 including access to counselling HospitalSaturday Fund Reward andRecognition awards What's Next If you would like to be considered forthis position, APPLY NOW and we will be in touch. Other companies may call this role: SecurityOfficer, Security Guard, Security Personnel, Protection Officer, LossPrevention Officer, Security Specialist, Safety Officer, Security Coordinator,Security Analyst, Asset Protection Officer, Security Operations Officer,Security Risk Officer, Facilities Security Officer, Protection Officer,Workplace Safety & Security Officer, SIA Security Officer, SecurityEnforcement Officer Within commuting distance of: Swindon,Fairford, Chippenham, Upavon, Cirencester, Wantage, Tetbury, Castle Combe, Brize Norton, Newbury, Witney, Trowbridge, Thatcham, Abingdon, Stroud, Amesbury Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.
Mar 10, 2026
Full time
Swindon, United Kingdom Posted on 03/03/2026 With a wide range of roles available nationwide, you can find your perfect fit at Anchor. A company is nothing without the people in it, and we pride ourselves on our commitment to you, and with perks like our own employee assistance programme, wage advances with 'Wagestream', and a dedicated manager, we are industry leading employers. With hundreds of accredited online training options through our own Anchor Academy, you will be given the opportunity to progress your career in a way that suits you. Apply today and become part of Team Anchor, we are excited to be a part of your journey. Job Description Job Role: ReliefSecurity Officer WorkingHours: Zero hours Pay: £13.48 per hour Location:Swindon Reportingto: Operations Manager Overview An excitingopportunity has arisen at Anchor Group Services, for an experienced security officer to join our established team based in Swindon as a Relief Security Officer. You will be responsible for conducting regular patrols, monitoring activity to ensure a safe and secureenvironment for all visitors and staff. You will respond promptly toincidents, liaise professionally with members of the public and sitemanagement, and maintain accurate records in line with operational procedures.A strong presence, attention to detail, and commitment to upholding site securitystandards are essential. As a Relief Security Officer, you will be required to support the site security team by being flexible and reliable to cover shifts as required, this includes working a variety of hours and shifts. Thesuccessful candidate must have a valid SIA Licence as a minimum, with CCTVpreferred but not essential. Duties include Protecting theclient's property, people and/or assets by providing security services indirect accordance with the sites published Assignment Instructions (AI's) andsite-specific procedures Preventinglosses and damage by reporting irregularities; informing offenders of policyand procedures Preventingand escalating incidents in a timely, accurate and appropriate manner to theControl Room/ Shift Manager/Operations Manager/Emergency Services asappropriate for serious incidents Operatingand monitoring site CCTV equipment Completingreports by recording observations, information, occurrences, and surveillanceactivities Maintainingorganisation's stability and reputation by complying with legal requirements Contributingto team effort by accomplishing related results as needed Acting as afirst line support to customers and visitors to site, providing a professionaland friendly service Understandingthe needs of our customer, respond accordingly to customer queries and requestsand take appropriate action Maintainingprofessional conduct at all times Requirements Full 5-year employment checkable history Valid frontline SIA licences DS or SG Customer service experience and confidence to handleconflict in a correct manner Flexible to meet the job requirements Excellent communication skills both written and verbal Smart appearance and be well-groomed Reliable and punctual High level of enthusiasm and passion Ability to work in a fast-moving environment Access to a rangeof nationally recognised courses to help further your career, via the AnchorAcademy Access to SIA andFirst Aid training at discounted rates, with financial support available Auto EnrolmentPension (if earnings reach the minimum requirement for auto-enrolment) Stream -access to pay as you earn it Cycle to WorkScheme Available Full uniformprovided Free EmployeeAssistance Programme 24/7 including access to counselling HospitalSaturday Fund Reward andRecognition awards What's Next If you would like to be considered forthis position, APPLY NOW and we will be in touch. Other companies may call this role: SecurityOfficer, Security Guard, Security Personnel, Protection Officer, LossPrevention Officer, Security Specialist, Safety Officer, Security Coordinator,Security Analyst, Asset Protection Officer, Security Operations Officer,Security Risk Officer, Facilities Security Officer, Protection Officer,Workplace Safety & Security Officer, SIA Security Officer, SecurityEnforcement Officer Within commuting distance of: Swindon,Fairford, Chippenham, Upavon, Cirencester, Wantage, Tetbury, Castle Combe, Brize Norton, Newbury, Witney, Trowbridge, Thatcham, Abingdon, Stroud, Amesbury Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.
Allen Associates
Temporary Customer Service Advisor
Allen Associates
Are you a positive and engaging individual with exceptional customer service skills, gained in a fast paced office setting? Our brilliant client is seeking a confident and personable candidate to support the Customer Service team for a short-term assignment. You will be the first point of contact for all enquiries, so providing a professional and friendly service will be essential. Please note, this is a temporary position paid on a weekly PAYE basis. This role will start immediately, so sadly candidates with a lengthy notice period cannot be considered. Temporary Customer Support Advisor Responsibilities Respond to customer enquiries via telephone, email and live chat Provide a high standard of customer service and product knowledge Assist customers in placing their bookings Report any customer issues to the Customer Support Supervisor/Manager Keep meticulous records of customer communications and conversations Ability to work in a way that promotes the safety of children and young people Ability to grasp product knowledge and portray this confidently to customers Temporary Customer Support Advisor Rewards Alongside a competitive hourly rate, the successful candidate will receive the following benefits: Holiday pay Valuable experience in a highly regarded organisation Positive, relaxed and personable team members Parking on-site The Company Our client operates within an entertaining field - they have a hardworking and fun culture. Temporary Customer Support Advisor Requirements Alongside your outstanding customer service skills and positive attitude, you will demonstrate the following: Excellent communication skills, both on the phone, in person, and in writing A strong focus on resolving customer queries, gained in a professional setting Professional, proactive and positive manner Ability to remain calm when dealing with issues under pressure Excellent attention to detail Proficient in IT systems and data management Location Our client is located in OX13. There is onsite parking. Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on LinkedIn.
Mar 10, 2026
Seasonal
Are you a positive and engaging individual with exceptional customer service skills, gained in a fast paced office setting? Our brilliant client is seeking a confident and personable candidate to support the Customer Service team for a short-term assignment. You will be the first point of contact for all enquiries, so providing a professional and friendly service will be essential. Please note, this is a temporary position paid on a weekly PAYE basis. This role will start immediately, so sadly candidates with a lengthy notice period cannot be considered. Temporary Customer Support Advisor Responsibilities Respond to customer enquiries via telephone, email and live chat Provide a high standard of customer service and product knowledge Assist customers in placing their bookings Report any customer issues to the Customer Support Supervisor/Manager Keep meticulous records of customer communications and conversations Ability to work in a way that promotes the safety of children and young people Ability to grasp product knowledge and portray this confidently to customers Temporary Customer Support Advisor Rewards Alongside a competitive hourly rate, the successful candidate will receive the following benefits: Holiday pay Valuable experience in a highly regarded organisation Positive, relaxed and personable team members Parking on-site The Company Our client operates within an entertaining field - they have a hardworking and fun culture. Temporary Customer Support Advisor Requirements Alongside your outstanding customer service skills and positive attitude, you will demonstrate the following: Excellent communication skills, both on the phone, in person, and in writing A strong focus on resolving customer queries, gained in a professional setting Professional, proactive and positive manner Ability to remain calm when dealing with issues under pressure Excellent attention to detail Proficient in IT systems and data management Location Our client is located in OX13. There is onsite parking. Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on LinkedIn.
Andy File Associates Ltd
HR Advisor
Andy File Associates Ltd City, Sheffield
Andy File Associates Limited are working as a recruitment business on behalf of our client with regards this temporary vacancy Pay rate: £20.29 per hour Job type: Temporary Hours of work: 37 hours, hybrid working option with 3 days in office HR Advisor reporting to: Head of HR Operations Role Purpose This role will be responsible for providing all round HR support to a directorate. Working closely with all three functional experts of the People leadership team: Head of OD & Talent Management, Head of HR Change and Head of HR Operations, as well as the HR Project Manager, this role will assist in the delivery of an exemplary, agile, customer-focused People service. This role will support line managers and ensure high quality, consistent and efficient advice, and guidance on a full range of people matters is provided. Principal Accountabilities Supporting, advising, and coaching managers on People policy and procedures. Supporting and advising managers on all aspects of Employee Relations casework up to but not including complex casework that has associated ET risk. Supporting the Head of HR Change with organisational redesigns by co-creating role profiles with the responsible line manager. As well as providing support on all associated consultation correspondence thus ensuring consistency and transparency across the business. Coaching and empowering line managers to deliver sustained improvement in People Management relations issues with focus on informal or early resolution. Assisting the HR Project Manager with policy development, ensuring current employment legislation and best practice is reflected in the review, redesign, and implementation. Working with the Head of HR Operations on annual pay review data, analysis, and reporting, identify both team and individual performance and work with line managers to ensure all employees have robust performance development plans. Working with Line Managers to ensure robust performance management practices are in place and carried out in a professional and timely manner and provide guidance on how to approach setting objectives and have a constructive conversation about performance. Working with Line Managers to ensure individual development plans are in place as part of the performance management / appraisals process. Liaise with other HR Advisors to ensure the LMS is up-to-date and providing the relevant training opportunities. Supporting and providing administrative duties to the HR Project Manager around policy development. Contributing to an environment of continuous improvement and excellence. Undertaking any other duties commensurate with the role as requested by management. Knowledge required for this role covering qualifications, experience, and skills Essential: CIPD qualified level 5 or equivalent Experience managing employee relations cases of varying complexity disciplinaries, appeals, grievances, capability, sickness to successful completion Experience in advising and supporting line managers in compiling role profiles Up-to-date knowledge and understanding of employment legislation and case law Ability to build and maintain strong relationships at all levels and influence at all levels Excellent interpersonal skills and communication skills, both written and verbal with the ability to present information clearly Ability to work as part of a team and on your own initiative Ability to work within a fast-paced environment, manage and prioritise workloads and conflicting demands Desirable: Experience working in the public sector would be advantageous Experience in using Job Evaluation methodology and tools such as Korn Ferry Hay Ideally experience of working in a unionised environment Experience in identifying individual and team training and development needs Experience in some areas of external recruitment methods e.g., career fairs; graduate and apprenticeship programmes Ideally experience in using an applicant tracking system
Mar 10, 2026
Seasonal
Andy File Associates Limited are working as a recruitment business on behalf of our client with regards this temporary vacancy Pay rate: £20.29 per hour Job type: Temporary Hours of work: 37 hours, hybrid working option with 3 days in office HR Advisor reporting to: Head of HR Operations Role Purpose This role will be responsible for providing all round HR support to a directorate. Working closely with all three functional experts of the People leadership team: Head of OD & Talent Management, Head of HR Change and Head of HR Operations, as well as the HR Project Manager, this role will assist in the delivery of an exemplary, agile, customer-focused People service. This role will support line managers and ensure high quality, consistent and efficient advice, and guidance on a full range of people matters is provided. Principal Accountabilities Supporting, advising, and coaching managers on People policy and procedures. Supporting and advising managers on all aspects of Employee Relations casework up to but not including complex casework that has associated ET risk. Supporting the Head of HR Change with organisational redesigns by co-creating role profiles with the responsible line manager. As well as providing support on all associated consultation correspondence thus ensuring consistency and transparency across the business. Coaching and empowering line managers to deliver sustained improvement in People Management relations issues with focus on informal or early resolution. Assisting the HR Project Manager with policy development, ensuring current employment legislation and best practice is reflected in the review, redesign, and implementation. Working with the Head of HR Operations on annual pay review data, analysis, and reporting, identify both team and individual performance and work with line managers to ensure all employees have robust performance development plans. Working with Line Managers to ensure robust performance management practices are in place and carried out in a professional and timely manner and provide guidance on how to approach setting objectives and have a constructive conversation about performance. Working with Line Managers to ensure individual development plans are in place as part of the performance management / appraisals process. Liaise with other HR Advisors to ensure the LMS is up-to-date and providing the relevant training opportunities. Supporting and providing administrative duties to the HR Project Manager around policy development. Contributing to an environment of continuous improvement and excellence. Undertaking any other duties commensurate with the role as requested by management. Knowledge required for this role covering qualifications, experience, and skills Essential: CIPD qualified level 5 or equivalent Experience managing employee relations cases of varying complexity disciplinaries, appeals, grievances, capability, sickness to successful completion Experience in advising and supporting line managers in compiling role profiles Up-to-date knowledge and understanding of employment legislation and case law Ability to build and maintain strong relationships at all levels and influence at all levels Excellent interpersonal skills and communication skills, both written and verbal with the ability to present information clearly Ability to work as part of a team and on your own initiative Ability to work within a fast-paced environment, manage and prioritise workloads and conflicting demands Desirable: Experience working in the public sector would be advantageous Experience in using Job Evaluation methodology and tools such as Korn Ferry Hay Ideally experience of working in a unionised environment Experience in identifying individual and team training and development needs Experience in some areas of external recruitment methods e.g., career fairs; graduate and apprenticeship programmes Ideally experience in using an applicant tracking system
Sky
Software Engineering Manager
Sky
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Monitoring Development & Integration Manager is responsible for leading the design, development, and integration of advanced monitoring solutions across broadcast and media systems. Their expertise in video technology and in monitoring, coupled with strong leadership and strategic vision, makes them crucial in maintaining our company's competitive edge in delivering reliable broadcast solutions. What you'll do Lead the development, customization, and integration of monitoring tools such as Dataminer across broadcast and media infrastructures. Oversee lifecycle management of monitoring tools, including upgrades, performance tuning, and vendor coordination. Contribute to the overall monitoring strategy, aligning tool development with business goals and operational priorities. Innovate and Improve: Push the boundaries of current video monitoring by researching and integrating the latest monitoring solutions, and technological advancements to enhance operational efficiency and service excellence. Connecting strategy and analysis wit development and platform operations, fostering alignment and shared ownership throughout the entire monitoring lifecycle-from requirement definition to solution design and implementation. Resource Management: Allocate resources effectively, manage budgets for video monitoring projects, and oversee the monitoring engineering team to ensure project goals are met on time and within budget. Lead Monitoring Initiatives: Direct strategic initiatives focused on defining and implementing monitoring requirements across operational domains, ensuring alignment with service reliability goals and operational excellence. Collaborate with Cross-Functional Teams: Work closely with the Product Team, Core Engineering Team, Video Engineering Team as well as with Architects to align monitoring capabilities with market needs and the overall product architecture, ensuring seamless integration and performance scalability. What you'll bring Leadership and Team Management Skills: Proven and solid previous experience of leading a team of software engineers and software developers, fostering an environment of innovation, accountability, collaboration, and driving projects to successful completion. Proficiency in programming languages such as C# and Python. Expertise in Systems reliability and monitoring: deep understanding of operational approaches, with a background in developing monitoring and observability solutions. Understanding of end-to-end video processing workflows , with a strong background in designing solutions for high-demand broadcast environments. Strategic Vision: Ability to see the bigger picture and align video monitoring strategies with broader company goals, driving innovation while maintaining both practical project management and operational excellence. Problem-Solving Prowess: Skilled at navigating technical and process-related challenges and optimizing video monitoring to meet the demands of modern broadcasting while maintaining a consistent and coherent approach aligned with the requirements gathered from operational teams. Familiarity in real-time monitoring platforms such as DataMiner and Grafana, with a strong understanding of how to leverage these tools to ensure service visibility, reliability, and operational efficiency across complex infrastructures. Solid understanding of technologies and methodologies for real-time control , with the ability to design, build and support responsive monitoring strategies that ensure timely decision-making and operational agility. Team overview CONTENT TECHNOLOGY AND INNOVATION Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our awardwinning content The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 10, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Monitoring Development & Integration Manager is responsible for leading the design, development, and integration of advanced monitoring solutions across broadcast and media systems. Their expertise in video technology and in monitoring, coupled with strong leadership and strategic vision, makes them crucial in maintaining our company's competitive edge in delivering reliable broadcast solutions. What you'll do Lead the development, customization, and integration of monitoring tools such as Dataminer across broadcast and media infrastructures. Oversee lifecycle management of monitoring tools, including upgrades, performance tuning, and vendor coordination. Contribute to the overall monitoring strategy, aligning tool development with business goals and operational priorities. Innovate and Improve: Push the boundaries of current video monitoring by researching and integrating the latest monitoring solutions, and technological advancements to enhance operational efficiency and service excellence. Connecting strategy and analysis wit development and platform operations, fostering alignment and shared ownership throughout the entire monitoring lifecycle-from requirement definition to solution design and implementation. Resource Management: Allocate resources effectively, manage budgets for video monitoring projects, and oversee the monitoring engineering team to ensure project goals are met on time and within budget. Lead Monitoring Initiatives: Direct strategic initiatives focused on defining and implementing monitoring requirements across operational domains, ensuring alignment with service reliability goals and operational excellence. Collaborate with Cross-Functional Teams: Work closely with the Product Team, Core Engineering Team, Video Engineering Team as well as with Architects to align monitoring capabilities with market needs and the overall product architecture, ensuring seamless integration and performance scalability. What you'll bring Leadership and Team Management Skills: Proven and solid previous experience of leading a team of software engineers and software developers, fostering an environment of innovation, accountability, collaboration, and driving projects to successful completion. Proficiency in programming languages such as C# and Python. Expertise in Systems reliability and monitoring: deep understanding of operational approaches, with a background in developing monitoring and observability solutions. Understanding of end-to-end video processing workflows , with a strong background in designing solutions for high-demand broadcast environments. Strategic Vision: Ability to see the bigger picture and align video monitoring strategies with broader company goals, driving innovation while maintaining both practical project management and operational excellence. Problem-Solving Prowess: Skilled at navigating technical and process-related challenges and optimizing video monitoring to meet the demands of modern broadcasting while maintaining a consistent and coherent approach aligned with the requirements gathered from operational teams. Familiarity in real-time monitoring platforms such as DataMiner and Grafana, with a strong understanding of how to leverage these tools to ensure service visibility, reliability, and operational efficiency across complex infrastructures. Solid understanding of technologies and methodologies for real-time control , with the ability to design, build and support responsive monitoring strategies that ensure timely decision-making and operational agility. Team overview CONTENT TECHNOLOGY AND INNOVATION Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our awardwinning content The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Sky
Senior Machine Learning Engineer
Sky St. Albans, Hertfordshire
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis. Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets. Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance. Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement. Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs. Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance. Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). . Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe). Experience with high-volume data processing and real-time streaming architectures. Strong understanding of recommendation system design and personalisation algorithms. Familiarity with Generative AI and its applications in production settings. Exceptional communication and analytical problem-solving skills. Proven successful experience in mentoring less experienced engineers to improve their technical skills A Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 10, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis. Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets. Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance. Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement. Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs. Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance. Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). . Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe). Experience with high-volume data processing and real-time streaming architectures. Strong understanding of recommendation system design and personalisation algorithms. Familiarity with Generative AI and its applications in production settings. Exceptional communication and analytical problem-solving skills. Proven successful experience in mentoring less experienced engineers to improve their technical skills A Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

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