Vehicle Quality Complaints Handler Location: Hybrid/Remote working 1 day in the office Salary: £30,000 - £33,000 The Role An established and growing financial services organisation is seeking a Vehicle Quality Complaints Lead to join its specialist complaints function. This is a key, lead-level position within the team, offering a high degree of ownership, autonomy, and accountability . You will take full responsibility for managing complex vehicle quality disputes end-to-end, acting as the subject matter expert and primary decision-maker across your caseload. You'll play a crucial role in shaping outcomes, influencing stakeholders, and ensuring fair, consistent decisions in line with FCA regulations and Financial Ombudsman Service (FOS) expectations. Key Responsibilities Take full ownership of escalated vehicle quality complaints , managing cases from investigation through to final response Act as a lead decision-maker , applying expertise and judgement to complex and high-value cases Investigate complaints in line with FCA guidelines, ensuring fair and robust outcomes Liaise directly with key stakeholders including: Vehicle dealers Finance lenders Independent engineers Gather and critically assess technical and contractual evidence Apply the Consumer Rights Act 2015 (CRA), assessing factors such as age, mileage, price, and fault timing Lead negotiations with dealerships on liability, repairs, and cost contributions Manage and respond to cases escalated to the Financial Ombudsman Service, including preparing detailed submissions and evidence packs Identify trends and root causes, feeding insight back into wider business improvements Stay up to date with regulatory and industry developments, including FCA DISP rules and relevant case law About You At least 2 years' experience handling vehicle quality or technical complaints in a motor finance setting Strong working knowledge of FCA regulations and complaint-handling frameworks Understanding of dealer aftersales and repair processes Experience managing or contributing to FOS cases Confident operating with autonomy and ownership , able to make decisions independently Strong negotiator, comfortable challenging external parties where needed Excellent written communication skills for formal responses and regulatory submissions Analytical, detail-focused, and confident handling complex cases What's on Offer 25 days holiday + bank holidays Free on-site parking A lead-level role with real ownership and autonomy over your caseload Opportunity to build expertise and influence outcomes in a specialist area Hybrid working with strong flexibility Exposure to complex, high-impact cases within a growing organisation
Aug 21, 2026
Full time
Vehicle Quality Complaints Handler Location: Hybrid/Remote working 1 day in the office Salary: £30,000 - £33,000 The Role An established and growing financial services organisation is seeking a Vehicle Quality Complaints Lead to join its specialist complaints function. This is a key, lead-level position within the team, offering a high degree of ownership, autonomy, and accountability . You will take full responsibility for managing complex vehicle quality disputes end-to-end, acting as the subject matter expert and primary decision-maker across your caseload. You'll play a crucial role in shaping outcomes, influencing stakeholders, and ensuring fair, consistent decisions in line with FCA regulations and Financial Ombudsman Service (FOS) expectations. Key Responsibilities Take full ownership of escalated vehicle quality complaints , managing cases from investigation through to final response Act as a lead decision-maker , applying expertise and judgement to complex and high-value cases Investigate complaints in line with FCA guidelines, ensuring fair and robust outcomes Liaise directly with key stakeholders including: Vehicle dealers Finance lenders Independent engineers Gather and critically assess technical and contractual evidence Apply the Consumer Rights Act 2015 (CRA), assessing factors such as age, mileage, price, and fault timing Lead negotiations with dealerships on liability, repairs, and cost contributions Manage and respond to cases escalated to the Financial Ombudsman Service, including preparing detailed submissions and evidence packs Identify trends and root causes, feeding insight back into wider business improvements Stay up to date with regulatory and industry developments, including FCA DISP rules and relevant case law About You At least 2 years' experience handling vehicle quality or technical complaints in a motor finance setting Strong working knowledge of FCA regulations and complaint-handling frameworks Understanding of dealer aftersales and repair processes Experience managing or contributing to FOS cases Confident operating with autonomy and ownership , able to make decisions independently Strong negotiator, comfortable challenging external parties where needed Excellent written communication skills for formal responses and regulatory submissions Analytical, detail-focused, and confident handling complex cases What's on Offer 25 days holiday + bank holidays Free on-site parking A lead-level role with real ownership and autonomy over your caseload Opportunity to build expertise and influence outcomes in a specialist area Hybrid working with strong flexibility Exposure to complex, high-impact cases within a growing organisation
Senior Customer Service Adviser Salary: Dependent on experience Location: Rackheath, Norwich, office based Flexible- full-time or part-time considered What is on offer Permanent role with full time or part time options Flexible working arrangements depending on experience Excellent rates of pay depending on experience 28 days annual leave including bank holidays on a pro rata basis Company pension scheme About us A busy and growing building services provider specialising in insurance repairs and property restoration is seeking a claims/Customer Service Adviser to support its expanding operations. The company manages domestic insurance claims across Norfolk and Suffolk and takes pride in delivering smooth, well organised experience for customer at what can be a stressful time. We pride ourselves on creating a supportive and friendly working environment where our team genuinely work together to deliver the best possible experience for customers. As we continue to grow, we are looking for someone who shares our positive, proactive and customer-first approach to join the team. About the role We are looking for a friendly, organised and customer-focused Claims Handler / Customer Service Adviser to join our growing team based in Rackheath. This is a varied office-based role where you will support customers throughout the claims process, handling enquiries, updating records and ensuring a smooth and professional customer experience from start to finish. We are flexible on working hours and days, making this an excellent opportunity for someone looking for either full-time or part-time work within a supportive team environment. Please note this is an office based role in Rackheath Responsibilities include but not limited to: Coordinating and scheduling repair works for insurance claims Acting as a point of contact for customers, insurers, and trades Managing job records and claim related documentation Tracking progress and resolving issues where possible Supporting the wider team to ensure timely and efficient delivery Skills and Experience Experience in claims handling, coordination, or a similar role Strong organisational skills with the ability to juggle priorities Clear and confident communication skills A calm, professional approach in a fast-paced environment Good attention to detail and problem-solving ability Interested? Apply now with your updated CV. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Aug 19, 2026
Full time
Senior Customer Service Adviser Salary: Dependent on experience Location: Rackheath, Norwich, office based Flexible- full-time or part-time considered What is on offer Permanent role with full time or part time options Flexible working arrangements depending on experience Excellent rates of pay depending on experience 28 days annual leave including bank holidays on a pro rata basis Company pension scheme About us A busy and growing building services provider specialising in insurance repairs and property restoration is seeking a claims/Customer Service Adviser to support its expanding operations. The company manages domestic insurance claims across Norfolk and Suffolk and takes pride in delivering smooth, well organised experience for customer at what can be a stressful time. We pride ourselves on creating a supportive and friendly working environment where our team genuinely work together to deliver the best possible experience for customers. As we continue to grow, we are looking for someone who shares our positive, proactive and customer-first approach to join the team. About the role We are looking for a friendly, organised and customer-focused Claims Handler / Customer Service Adviser to join our growing team based in Rackheath. This is a varied office-based role where you will support customers throughout the claims process, handling enquiries, updating records and ensuring a smooth and professional customer experience from start to finish. We are flexible on working hours and days, making this an excellent opportunity for someone looking for either full-time or part-time work within a supportive team environment. Please note this is an office based role in Rackheath Responsibilities include but not limited to: Coordinating and scheduling repair works for insurance claims Acting as a point of contact for customers, insurers, and trades Managing job records and claim related documentation Tracking progress and resolving issues where possible Supporting the wider team to ensure timely and efficient delivery Skills and Experience Experience in claims handling, coordination, or a similar role Strong organisational skills with the ability to juggle priorities Clear and confident communication skills A calm, professional approach in a fast-paced environment Good attention to detail and problem-solving ability Interested? Apply now with your updated CV. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
GCS Agricentre, Unit 1, Wardon Hill Business Park, Dorchester DT2 9PW - Monday to Friday 8am-5pm - Saturday 8am-12pm Talented Agricultural Engineers Required 2026 Job Reference: 2026-Agri-Eng Type: Engineer, Full Time Hours: 40 Pay: Based upon experience Case IH is a part of the CNHi group offering a great range of products backed by manufacturer training Calling all agricultural engineers, a great opportunity in Dorset and surrounding areas. GCS Agricentre are recruiting. As you will know, farming and farmers are a vital part of the economy in the UK. Keeping food and produce on our tables throughout the year. With modern technology increasing and telematics becoming a part of our daily language for products we supply, not only does the industry need good engineers it also needs engineers to be "computer savvy" too. When the farmers, our customers, machinery needs a service or repair. We need to get to our customers as quick as possible to keep everyone working in a timely manner. Our goal for 2026 is to increase our engineer team, either working from our depot at Wardon Hill on the A37 between Dorchester and Yeovil. GCS Agricentre will provide you with manufacturer training as required, good work colleagues and a nice warm workshop (with level floors!) to work out of. We aim to give our customers a first time fix on repairs whilst maintaining our high net promoter score. The service and parts reception counter at the new GCS Agri building on the A37 between Dorchester and Yeovil 2024 saw GCS Agricentre move to a new purpose built unit on the A37 between Dorchester and Yeovil. We are now working out of fully insulated buildings and with good lighting, heating and level floors. The service and parts departments are in the same building which has allowed the parts department to position our fast moving parts to quicker access shelf locations for filters etc. GCS Agricentre has seen the move as a great opportunity, we have gained new customers, this is a great opportunity for you to join our team and build a good career. Does the agricultural engineer role sound like a career for you? We are looking for additional agricultural engineers, or budding apprentices, to join our team working out of our Wardon Hill depot on the A37. The depot services and repairs products from our franchise suppliers. Sales of CASE IH Tractors, Manitou handlers and ancillary equipment along with making our service depart more central in our area means that we need to increase our engineering support staff to suit. We offer very competitive rates of pay based upon experience and ability. This is along with company pension and employee store discount. We are looking for committed people who are prepared to work hard when needed with the right attitude and want to make a difference in an interesting and varied sector. The working week is Monday to Friday with Saturday mornings, as required. The position is full time and permanent. We also offer our customers an out of hours break down service. The out of normal hours is covered on a rota, "on call" hours working to cover breakdowns etc. this is paid for in addition to your standard hourly rate. GCS Agricentre has invested in the latest oil delivery systems. GCS Agricentre has invested in the latest oil delivery systems that delivers the correct grade and quantity of oil to the tractor or machinery. The quantity of oil delivered to the tractor is correct to the litre, the amount used is then automatically entered to the job card. This speeds up the process and ensures correct invoicing to the customer. This is a great opportunity for the right person to build a rewarding career in agriculture and its related industries, backed by sector renowned manufacturer training. Tied accommodation may be available to applicants thinking of relocating. Agricultural engineers Job Description: Requires care and attention to detail at all times. Ability to operate on a "Call Out Rota" and work outside office hours during busy periods including weekends. Requires Relevant Agricultural Engineering Qualifications or transferable from another relevant sector. A full understanding and appreciation of PPE Equipment. The ability to use and understand computer diagnostic systems. To have a full and comprehensive understanding of Health & safety in the workplace and to ensure the safety at all times of both staff and customers. We supply all of our mobile engineers with modern vans. Engineers will require their own tools however we supply all manufacturer specific specialist tools and equipment along with relevant product training. We aim to keep our staff well trained in new technology as it enters the industry. To apply for this role you will need the following Key Attributes: Technical knowledge in mechanical engineering. Good communication skills, both verbal and written. A full UK driving license is required. An ability to think outside the box and creating resourceful solutions. Self Motivated with a "Can Do" attitude. Excellent planning & organisation skills. Excellent personal time management. A keen team player, with the ability to work on own initiative. Dedicated professional attitude and conduct, with clear & effective communication (written and verbal). The successful applicant needs to understand and appreciate the requirements of a 24/7 agricultural industry. We would consider individuals without agricultural knowledge if they have a proven record in other relevant areas, have transferable skills and an interest to learn. About Us: GCS Agricentre has been established since 2014, working out of the same buildings as the company formerly known as Bredy's. The company retained many of the staff and franchises of the former company. GCS Agricentre is part of G Crook & Sons , a local family owned business formed in 1971. With interests in everything from plant and machinery hire, Leisure, Accommodation to Landfill are now one of the largest plant hire businesses in Dorset. Job Type: Full-time, Permanent Salary: Based upon experience Working Harder for the Countryside GCS Agricentre operates from Wardon Hill business park since May 24. We cover Dorset and surrounding areas from this depot including the Shaftesbury area. We supply new and used farm machinery of all sizes. We have full workshop backup, including engineers on the road, and can service and repair all makes and types of farm machinery. Our franchises include Case IH, Manitou, Pottinger, HiSpec, McHale, AW, RS Agri. Address: Unit 1, Wardon Hill Business Park, A37 Between Dorchester & Yeovil, DT2 9PW Phone: Email:
Jul 31, 2026
Full time
GCS Agricentre, Unit 1, Wardon Hill Business Park, Dorchester DT2 9PW - Monday to Friday 8am-5pm - Saturday 8am-12pm Talented Agricultural Engineers Required 2026 Job Reference: 2026-Agri-Eng Type: Engineer, Full Time Hours: 40 Pay: Based upon experience Case IH is a part of the CNHi group offering a great range of products backed by manufacturer training Calling all agricultural engineers, a great opportunity in Dorset and surrounding areas. GCS Agricentre are recruiting. As you will know, farming and farmers are a vital part of the economy in the UK. Keeping food and produce on our tables throughout the year. With modern technology increasing and telematics becoming a part of our daily language for products we supply, not only does the industry need good engineers it also needs engineers to be "computer savvy" too. When the farmers, our customers, machinery needs a service or repair. We need to get to our customers as quick as possible to keep everyone working in a timely manner. Our goal for 2026 is to increase our engineer team, either working from our depot at Wardon Hill on the A37 between Dorchester and Yeovil. GCS Agricentre will provide you with manufacturer training as required, good work colleagues and a nice warm workshop (with level floors!) to work out of. We aim to give our customers a first time fix on repairs whilst maintaining our high net promoter score. The service and parts reception counter at the new GCS Agri building on the A37 between Dorchester and Yeovil 2024 saw GCS Agricentre move to a new purpose built unit on the A37 between Dorchester and Yeovil. We are now working out of fully insulated buildings and with good lighting, heating and level floors. The service and parts departments are in the same building which has allowed the parts department to position our fast moving parts to quicker access shelf locations for filters etc. GCS Agricentre has seen the move as a great opportunity, we have gained new customers, this is a great opportunity for you to join our team and build a good career. Does the agricultural engineer role sound like a career for you? We are looking for additional agricultural engineers, or budding apprentices, to join our team working out of our Wardon Hill depot on the A37. The depot services and repairs products from our franchise suppliers. Sales of CASE IH Tractors, Manitou handlers and ancillary equipment along with making our service depart more central in our area means that we need to increase our engineering support staff to suit. We offer very competitive rates of pay based upon experience and ability. This is along with company pension and employee store discount. We are looking for committed people who are prepared to work hard when needed with the right attitude and want to make a difference in an interesting and varied sector. The working week is Monday to Friday with Saturday mornings, as required. The position is full time and permanent. We also offer our customers an out of hours break down service. The out of normal hours is covered on a rota, "on call" hours working to cover breakdowns etc. this is paid for in addition to your standard hourly rate. GCS Agricentre has invested in the latest oil delivery systems. GCS Agricentre has invested in the latest oil delivery systems that delivers the correct grade and quantity of oil to the tractor or machinery. The quantity of oil delivered to the tractor is correct to the litre, the amount used is then automatically entered to the job card. This speeds up the process and ensures correct invoicing to the customer. This is a great opportunity for the right person to build a rewarding career in agriculture and its related industries, backed by sector renowned manufacturer training. Tied accommodation may be available to applicants thinking of relocating. Agricultural engineers Job Description: Requires care and attention to detail at all times. Ability to operate on a "Call Out Rota" and work outside office hours during busy periods including weekends. Requires Relevant Agricultural Engineering Qualifications or transferable from another relevant sector. A full understanding and appreciation of PPE Equipment. The ability to use and understand computer diagnostic systems. To have a full and comprehensive understanding of Health & safety in the workplace and to ensure the safety at all times of both staff and customers. We supply all of our mobile engineers with modern vans. Engineers will require their own tools however we supply all manufacturer specific specialist tools and equipment along with relevant product training. We aim to keep our staff well trained in new technology as it enters the industry. To apply for this role you will need the following Key Attributes: Technical knowledge in mechanical engineering. Good communication skills, both verbal and written. A full UK driving license is required. An ability to think outside the box and creating resourceful solutions. Self Motivated with a "Can Do" attitude. Excellent planning & organisation skills. Excellent personal time management. A keen team player, with the ability to work on own initiative. Dedicated professional attitude and conduct, with clear & effective communication (written and verbal). The successful applicant needs to understand and appreciate the requirements of a 24/7 agricultural industry. We would consider individuals without agricultural knowledge if they have a proven record in other relevant areas, have transferable skills and an interest to learn. About Us: GCS Agricentre has been established since 2014, working out of the same buildings as the company formerly known as Bredy's. The company retained many of the staff and franchises of the former company. GCS Agricentre is part of G Crook & Sons , a local family owned business formed in 1971. With interests in everything from plant and machinery hire, Leisure, Accommodation to Landfill are now one of the largest plant hire businesses in Dorset. Job Type: Full-time, Permanent Salary: Based upon experience Working Harder for the Countryside GCS Agricentre operates from Wardon Hill business park since May 24. We cover Dorset and surrounding areas from this depot including the Shaftesbury area. We supply new and used farm machinery of all sizes. We have full workshop backup, including engineers on the road, and can service and repair all makes and types of farm machinery. Our franchises include Case IH, Manitou, Pottinger, HiSpec, McHale, AW, RS Agri. Address: Unit 1, Wardon Hill Business Park, A37 Between Dorchester & Yeovil, DT2 9PW Phone: Email:
Plant & Machinery Planned Maintenance Technician / HGV Relief Driver Location: Chester Salary: Starting from £35,000 per annum Hours: Five days per week, 8:00am - 5:00pm, including regular Saturday working The Role We are looking for a reliable, hands-on Planned Maintenance Technician / HGV Relief Driver to take ownership of the planned preventative maintenance (PPM) of our plant, machinery, vehicles, and site equipment, while also providing relief HGV driving support when required. This is primarily a planned maintenance-focused role, with weekends largely dedicated to servicing, inspections, and preventative works while plant is not in production. The successful candidate will play a key role in reducing breakdowns, improving reliability, and keeping our operations running safely and efficiently, while also supporting transport operations during periods of holiday cover, absence, or increased workload. Key Responsibilities Carry out planned preventative maintenance in line with maintenance schedules and manufacturer guidelines Service and inspect mobile plant and site machinery, including loaders, excavators, forklifts, telehandlers, HGVs, trailers, and production equipment Complete lubrication, filter changes, fluid checks, brake checks, tyre inspections, and general wear-part inspections Identify faults early and carry out minor repairs where appropriate Escalate major faults to external engineers or specialist contractors when required Maintain accurate maintenance records, service logs, inspection paperwork, and defect reporting Support compliance with PUWER, LOLER, DVSA, and other statutory requirements Liaise with plant operators, drivers, and supervisors regarding plant condition and vehicle availability Provide HGV relief driving cover when required, including local and regional deliveries Carry out daily vehicle checks and ensure vehicles are kept clean, roadworthy, and compliant Work safely at all times in line with site health and safety procedures Working Hours Five days per week, 8:00am - 5:00pm Regular Saturday (and/or Sunday) working forms part of the standard working pattern, with a weekday off in lieu Weekend working is primarily used for planned preventative maintenance when plant is not in production Flexibility may occasionally be required to support transport operations Skills & ExperienceEssential: Previous experience maintaining plant, machinery, HGVs, or heavy equipment Strong mechanical knowledge Ability to follow planned maintenance schedules and work methodically Good fault-finding skills Awareness of health and safety within an industrial, transport, or plant environment Full UK driving licence HGV Class 1 or Class 2 licence with CPC qualification Desirable: Experience with mobile plant (loaders, excavators, forklifts, telehandlers) Basic hydraulic or electrical knowledge Welding or fabrication skills Relevant qualifications (NVQ, City & Guilds, or similar) Plant or forklift tickets Experience within aggregates, recycling, construction, or heavy industry What We Offer Starting salary from £35,000 per annum 33 days annual leave per year, including bank holidays Stable, long-term role within an established and growing business Company PPE and tools provided Support for training and development Opportunity to play a key role across both maintenance and transport operations within the business Job Types: Full-time, Permanent Pay: From £35,000.00 per year Benefits: Employee discount Free parking On-site parking Work Location: In person
May 25, 2026
Full time
Plant & Machinery Planned Maintenance Technician / HGV Relief Driver Location: Chester Salary: Starting from £35,000 per annum Hours: Five days per week, 8:00am - 5:00pm, including regular Saturday working The Role We are looking for a reliable, hands-on Planned Maintenance Technician / HGV Relief Driver to take ownership of the planned preventative maintenance (PPM) of our plant, machinery, vehicles, and site equipment, while also providing relief HGV driving support when required. This is primarily a planned maintenance-focused role, with weekends largely dedicated to servicing, inspections, and preventative works while plant is not in production. The successful candidate will play a key role in reducing breakdowns, improving reliability, and keeping our operations running safely and efficiently, while also supporting transport operations during periods of holiday cover, absence, or increased workload. Key Responsibilities Carry out planned preventative maintenance in line with maintenance schedules and manufacturer guidelines Service and inspect mobile plant and site machinery, including loaders, excavators, forklifts, telehandlers, HGVs, trailers, and production equipment Complete lubrication, filter changes, fluid checks, brake checks, tyre inspections, and general wear-part inspections Identify faults early and carry out minor repairs where appropriate Escalate major faults to external engineers or specialist contractors when required Maintain accurate maintenance records, service logs, inspection paperwork, and defect reporting Support compliance with PUWER, LOLER, DVSA, and other statutory requirements Liaise with plant operators, drivers, and supervisors regarding plant condition and vehicle availability Provide HGV relief driving cover when required, including local and regional deliveries Carry out daily vehicle checks and ensure vehicles are kept clean, roadworthy, and compliant Work safely at all times in line with site health and safety procedures Working Hours Five days per week, 8:00am - 5:00pm Regular Saturday (and/or Sunday) working forms part of the standard working pattern, with a weekday off in lieu Weekend working is primarily used for planned preventative maintenance when plant is not in production Flexibility may occasionally be required to support transport operations Skills & ExperienceEssential: Previous experience maintaining plant, machinery, HGVs, or heavy equipment Strong mechanical knowledge Ability to follow planned maintenance schedules and work methodically Good fault-finding skills Awareness of health and safety within an industrial, transport, or plant environment Full UK driving licence HGV Class 1 or Class 2 licence with CPC qualification Desirable: Experience with mobile plant (loaders, excavators, forklifts, telehandlers) Basic hydraulic or electrical knowledge Welding or fabrication skills Relevant qualifications (NVQ, City & Guilds, or similar) Plant or forklift tickets Experience within aggregates, recycling, construction, or heavy industry What We Offer Starting salary from £35,000 per annum 33 days annual leave per year, including bank holidays Stable, long-term role within an established and growing business Company PPE and tools provided Support for training and development Opportunity to play a key role across both maintenance and transport operations within the business Job Types: Full-time, Permanent Pay: From £35,000.00 per year Benefits: Employee discount Free parking On-site parking Work Location: In person
Scheduling Team Leader - Social Housing Repairs & Maintenance Full time, permanent Based in Stratford 34,000 per annum Here at Howells, we are working with a leading property services contractor to recruit an experienced and driven Scheduling Team Leader to join their team. Our client is a well-established specialist delivering responsive repairs, planned works, refurbishments, and void services. With a strong workforce and long-standing industry experience, they are committed to keeping residents safe, properties well maintained, and clients fully compliant. The Role As Scheduling Team Leader, you will oversee the day-to-day scheduling and administration of reactive and/or planned repairs services, ensuring performance and customer service targets are consistently met. You will support the management of a team of planners and call handlers, driving efficient resource planning and delivering a high standard of customer service. Responsibilities Manage resource planning activities to maximise efficiency Support the team in achieving weekly KPI targets by ensuring jobs and appointments are met Monitor KPI performance and analyse service failures to drive continuous improvement Carry out regular audits of team performance and address any issues identified Ensure all reporting systems are accurately maintained and updated in a timely manner Deliver excellent customer service to residents and clients Handle resident queries, manage appointment changes, and arrange bookings Support customer satisfaction initiatives, including surveys where required Attend meetings and provide regular updates to the team Promote a positive team culture and maintain high standards Assist with people management responsibilities where required Ensure compliance with company policies, procedures, and environmental standards Collaborate with other departments to ensure smooth service delivery Key Criteria Experience within a scheduling or call centre environment Background in maintenance/repairs, ideally within social housing Strong customer service focus with an excellent telephone manner Good communication and organisational skills Ability to identify and resolve issues effectively Strong prioritisation skills and ability to meet deadlines Ability to work under pressure in a fast-paced environment High attention to detail Team player with supervisory or team leadership experience What's on Offer 25 days annual leave + bank holidays Long service awards Employee perks and discount scheme Paid volunteer day each year Ongoing training, support, and career progression opportunities Inclusive and supportive working environment This is a great opportunity for someone looking to step into or further develop their leadership career within the Social Housing sector, working with a reputable contractor delivering essential services. For more information and your chance of securing this role, please apply online!
May 21, 2026
Full time
Scheduling Team Leader - Social Housing Repairs & Maintenance Full time, permanent Based in Stratford 34,000 per annum Here at Howells, we are working with a leading property services contractor to recruit an experienced and driven Scheduling Team Leader to join their team. Our client is a well-established specialist delivering responsive repairs, planned works, refurbishments, and void services. With a strong workforce and long-standing industry experience, they are committed to keeping residents safe, properties well maintained, and clients fully compliant. The Role As Scheduling Team Leader, you will oversee the day-to-day scheduling and administration of reactive and/or planned repairs services, ensuring performance and customer service targets are consistently met. You will support the management of a team of planners and call handlers, driving efficient resource planning and delivering a high standard of customer service. Responsibilities Manage resource planning activities to maximise efficiency Support the team in achieving weekly KPI targets by ensuring jobs and appointments are met Monitor KPI performance and analyse service failures to drive continuous improvement Carry out regular audits of team performance and address any issues identified Ensure all reporting systems are accurately maintained and updated in a timely manner Deliver excellent customer service to residents and clients Handle resident queries, manage appointment changes, and arrange bookings Support customer satisfaction initiatives, including surveys where required Attend meetings and provide regular updates to the team Promote a positive team culture and maintain high standards Assist with people management responsibilities where required Ensure compliance with company policies, procedures, and environmental standards Collaborate with other departments to ensure smooth service delivery Key Criteria Experience within a scheduling or call centre environment Background in maintenance/repairs, ideally within social housing Strong customer service focus with an excellent telephone manner Good communication and organisational skills Ability to identify and resolve issues effectively Strong prioritisation skills and ability to meet deadlines Ability to work under pressure in a fast-paced environment High attention to detail Team player with supervisory or team leadership experience What's on Offer 25 days annual leave + bank holidays Long service awards Employee perks and discount scheme Paid volunteer day each year Ongoing training, support, and career progression opportunities Inclusive and supportive working environment This is a great opportunity for someone looking to step into or further develop their leadership career within the Social Housing sector, working with a reputable contractor delivering essential services. For more information and your chance of securing this role, please apply online!
Handyperson Monday - Friday (Days) £29,000 Evesham Are you a hands-on individual with a practical skillset and a strong work ethic? We are seeking a reliable and versatile Handyperson to join a leading UK manufacturer within their busy waste and environmental division. This is a varied role combining yard support, maintenance tasks, and general site upkeep. As a Handyperson, what you'll be doing: Assist with the loading and unloading of fuel waste, equipment, and materials Support the cleaning, preparation, and maintenance of fuel tanks and associated equipment Carry out minor repairs including grinding, sanding, and painting Maintain a clean, organised, and safe yard environment Assist with tank preparation tasks such as draining and cleaning (training provided) Operate cleaning equipment such as pressure washers (when trained) Conduct routine checks on tools and equipment, reporting any faults Support stock control of fittings, hoses, pipework, and consumables Assist drivers with loading vehicles, securing loads, and completing paperwork Follow all health & safety procedures, including PPE requirements What we'll need from you: A practical, hands-on background (yard, maintenance, or similar environment) Ability to use hand tools, power tools, and cleaning equipment Good understanding of manual handling and site safety Physically fit and comfortable with manual tasks A reliable, positive attitude and willingness to learn Good teamwork and communication skills Desirable (but not essential): Forklift licence (Counterbalance or Telehandler) Experience with industrial equipment or fuel storage Basic mechanical knowledge Experience using grinders, sanders, or pressure washers Essential: Full UK driving licence Basic literacy and numeracy skills Willingness to undertake further training Advantageous: FLT Licence CSCS Card Confined Space Training Abrasive Wheels Certification First Aid at Work Working Conditions: Outdoor and indoor yard-based environment Manual handling and lifting required Use of PPE including gloves, boots, high-vis, hard hat, and eye/ear protection Occasional overtime during busy periods What's in it for you? £29,000 Salary + overtime (paid after 40 hours) Monday to Friday, Days 25 days holiday (including bank holidays) Company pension Full training and development (FLT, CSCS, confined space, etc.) Opportunities for progression into specialist roles Please note, due to the high number of applications we receive, we may not be able to respond to every applicant. If you have not heard from us within 7 days, unfortunately your application has not been successful. Please keep an eye out for future opportunities.
May 19, 2026
Full time
Handyperson Monday - Friday (Days) £29,000 Evesham Are you a hands-on individual with a practical skillset and a strong work ethic? We are seeking a reliable and versatile Handyperson to join a leading UK manufacturer within their busy waste and environmental division. This is a varied role combining yard support, maintenance tasks, and general site upkeep. As a Handyperson, what you'll be doing: Assist with the loading and unloading of fuel waste, equipment, and materials Support the cleaning, preparation, and maintenance of fuel tanks and associated equipment Carry out minor repairs including grinding, sanding, and painting Maintain a clean, organised, and safe yard environment Assist with tank preparation tasks such as draining and cleaning (training provided) Operate cleaning equipment such as pressure washers (when trained) Conduct routine checks on tools and equipment, reporting any faults Support stock control of fittings, hoses, pipework, and consumables Assist drivers with loading vehicles, securing loads, and completing paperwork Follow all health & safety procedures, including PPE requirements What we'll need from you: A practical, hands-on background (yard, maintenance, or similar environment) Ability to use hand tools, power tools, and cleaning equipment Good understanding of manual handling and site safety Physically fit and comfortable with manual tasks A reliable, positive attitude and willingness to learn Good teamwork and communication skills Desirable (but not essential): Forklift licence (Counterbalance or Telehandler) Experience with industrial equipment or fuel storage Basic mechanical knowledge Experience using grinders, sanders, or pressure washers Essential: Full UK driving licence Basic literacy and numeracy skills Willingness to undertake further training Advantageous: FLT Licence CSCS Card Confined Space Training Abrasive Wheels Certification First Aid at Work Working Conditions: Outdoor and indoor yard-based environment Manual handling and lifting required Use of PPE including gloves, boots, high-vis, hard hat, and eye/ear protection Occasional overtime during busy periods What's in it for you? £29,000 Salary + overtime (paid after 40 hours) Monday to Friday, Days 25 days holiday (including bank holidays) Company pension Full training and development (FLT, CSCS, confined space, etc.) Opportunities for progression into specialist roles Please note, due to the high number of applications we receive, we may not be able to respond to every applicant. If you have not heard from us within 7 days, unfortunately your application has not been successful. Please keep an eye out for future opportunities.
About the role We are looking for a skilled Field Service Engineer to join our busy depot in Avonmouth. You'll be carrying out service, maintenance, and repairs on a wide range of plant hire equipment both in our workshop and at customer sites across the South West. What you'll do: Diagnose, service, and repair plant hire equipment (excavators, dumpers, rollers, telehandlers, etc.) Carry out planned maintenance and breakdown call-outs on customer sites Provide excellent customer support and represent our company on-site Maintain accurate service records and comply with health & safety standards What we're looking for: Experience working on plant, construction, agricultural, or similar machinery (hydraulics, diesel engines, electrics, diagnostics) NVQ Level 2/3 in Plant, Agricultural, Mechanical or similar (preferred) Full UK driving licence (essential) A customer-focused attitude and ability to work independently What's in it for you: Competitive salary + overtime Fully equipped company van + fuel card provided Ongoing training on leading plant brands Career progression opportunities in a growing business 22 days holiday rising to 25 with service + bank holidays + company pension Job Types: Full-time, Permanent Pay: £34,000.00-£35,000.00 per year Benefits: Company pension Work Location: In person
May 19, 2026
Full time
About the role We are looking for a skilled Field Service Engineer to join our busy depot in Avonmouth. You'll be carrying out service, maintenance, and repairs on a wide range of plant hire equipment both in our workshop and at customer sites across the South West. What you'll do: Diagnose, service, and repair plant hire equipment (excavators, dumpers, rollers, telehandlers, etc.) Carry out planned maintenance and breakdown call-outs on customer sites Provide excellent customer support and represent our company on-site Maintain accurate service records and comply with health & safety standards What we're looking for: Experience working on plant, construction, agricultural, or similar machinery (hydraulics, diesel engines, electrics, diagnostics) NVQ Level 2/3 in Plant, Agricultural, Mechanical or similar (preferred) Full UK driving licence (essential) A customer-focused attitude and ability to work independently What's in it for you: Competitive salary + overtime Fully equipped company van + fuel card provided Ongoing training on leading plant brands Career progression opportunities in a growing business 22 days holiday rising to 25 with service + bank holidays + company pension Job Types: Full-time, Permanent Pay: £34,000.00-£35,000.00 per year Benefits: Company pension Work Location: In person
About the Role We are looking for a skilled and motivated Agricultural Fitter with strong expertise in hydraulic and electronic systems to join a well-established agricultural dealership or contracting operation. The successful candidate will be responsible for the maintenance, diagnostics, and repair of modern agricultural machinery, with a particular focus on hydraulic circuits, electronic control systems, GPS/auto-steer technology, and precision farming equipment. Key Responsibilities • Carry out diagnostics, servicing, and repair of hydraulic systems including pumps, rams, valves, hoses, and hydraulic motors on a wide range of agricultural machinery • Diagnose and repair electronic and electrical faults on tractors, combines, sprayers, drills, and ancillary equipment using manufacturer diagnostic software • Install, calibrate, and maintain GPS guidance systems, auto-steer, variable rate controllers, and ISOBUS-compatible implements • Perform routine servicing, pre-season inspections, and PDIs (pre-delivery inspections) on new and used machinery • Carry out both workshop-based and on-farm repairs, providing a responsive and professional field service when required • Read and interpret hydraulic schematics, wiring diagrams, and technical service bulletins • Maintain accurate service records and job cards, ensuring parts are ordered efficiently • Liaise with customers in a professional and courteous manner, providing clear communication on repair progress and timescales • Support the wider workshop team during peak periods such as harvest and drilling seasons • Stay up to date with new machinery technology, attending manufacturer training courses as required Skills & Requirements • Proven experience as an agricultural or plant fitter, ideally with a focus on hydraulic and electronic systems • City & Guilds / NVQ Level 3 in Land-Based Engineering or equivalent qualification • Strong working knowledge of hydraulic circuits and electronic control units (ECUs) • Experience using manufacturer diagnostic tools (e.g., John Deere Service Advisor, AGCO EDT, CNH EST, CLAAS CDS)• Ability to read and interpret technical drawings, hydraulic schematics, and wiring diagrams • Full UK driving licence (essential) • Excellent problem-solving skills and a methodical approach to fault-finding • Ability to work independently and as part of a team in a fast-paced environment • Willingness to undertake on-farm callouts, including occasional weekend and evening work during peak seasons Desirable • Manufacturer-specific training certifications (e.g., John Deere, Case IH, New Holland, Fendt, CLAAS) • Experience with precision agriculture technology and telematics systems • Welding and fabrication skills (MIG/TIG) • Forklift or telehandler licence What's on Offer • Competitive salary dependent on experience • Company vehicle or van (for field service roles) • Manufacturer training and ongoing professional development • Pension scheme and holiday entitlement • Supportive team environment with genuine career progression opportunities How to Apply For a confidential discussion or to apply, please contact Sam at (url removed). We truly value each and every candidate and are committed to finding the right opportunity for you.
May 14, 2026
Full time
About the Role We are looking for a skilled and motivated Agricultural Fitter with strong expertise in hydraulic and electronic systems to join a well-established agricultural dealership or contracting operation. The successful candidate will be responsible for the maintenance, diagnostics, and repair of modern agricultural machinery, with a particular focus on hydraulic circuits, electronic control systems, GPS/auto-steer technology, and precision farming equipment. Key Responsibilities • Carry out diagnostics, servicing, and repair of hydraulic systems including pumps, rams, valves, hoses, and hydraulic motors on a wide range of agricultural machinery • Diagnose and repair electronic and electrical faults on tractors, combines, sprayers, drills, and ancillary equipment using manufacturer diagnostic software • Install, calibrate, and maintain GPS guidance systems, auto-steer, variable rate controllers, and ISOBUS-compatible implements • Perform routine servicing, pre-season inspections, and PDIs (pre-delivery inspections) on new and used machinery • Carry out both workshop-based and on-farm repairs, providing a responsive and professional field service when required • Read and interpret hydraulic schematics, wiring diagrams, and technical service bulletins • Maintain accurate service records and job cards, ensuring parts are ordered efficiently • Liaise with customers in a professional and courteous manner, providing clear communication on repair progress and timescales • Support the wider workshop team during peak periods such as harvest and drilling seasons • Stay up to date with new machinery technology, attending manufacturer training courses as required Skills & Requirements • Proven experience as an agricultural or plant fitter, ideally with a focus on hydraulic and electronic systems • City & Guilds / NVQ Level 3 in Land-Based Engineering or equivalent qualification • Strong working knowledge of hydraulic circuits and electronic control units (ECUs) • Experience using manufacturer diagnostic tools (e.g., John Deere Service Advisor, AGCO EDT, CNH EST, CLAAS CDS)• Ability to read and interpret technical drawings, hydraulic schematics, and wiring diagrams • Full UK driving licence (essential) • Excellent problem-solving skills and a methodical approach to fault-finding • Ability to work independently and as part of a team in a fast-paced environment • Willingness to undertake on-farm callouts, including occasional weekend and evening work during peak seasons Desirable • Manufacturer-specific training certifications (e.g., John Deere, Case IH, New Holland, Fendt, CLAAS) • Experience with precision agriculture technology and telematics systems • Welding and fabrication skills (MIG/TIG) • Forklift or telehandler licence What's on Offer • Competitive salary dependent on experience • Company vehicle or van (for field service roles) • Manufacturer training and ongoing professional development • Pension scheme and holiday entitlement • Supportive team environment with genuine career progression opportunities How to Apply For a confidential discussion or to apply, please contact Sam at (url removed). We truly value each and every candidate and are committed to finding the right opportunity for you.
Claims/Customer Service Adviser Salary: £26,500 FTE (pro rata for part-time hours) Location: Rackheath, Norwich, office based Flexible- full-time or part-time considered What is on offer Permanent role with full time or part time options Flexible working arrangements depending on experience Excellent rates of pay depending on experience 28 days annual leave including bank holidays on a pro rata basis Company pension scheme About us A busy and growing building services provider specialising in insurance repairs and property restoration is seeking a claims/Customer Service Adviser to support its expanding operations. The company manages domestic insurance claims across Norfolk and Suffolk and takes pride in delivering smooth, well organised experience for customer at what can be a stressful time. We pride ourselves on creating a supportive and friendly working environment where our team genuinely work together to deliver the best possible experience for customers. As we continue to grow, we are looking for someone who shares our positive, proactive and customer-first approach to join the team. About the role We are looking for a friendly, organised and customer-focused Claims Handler / Customer Service Adviser to join our growing team based in Rackheath. This is a varied office-based role where you will support customers throughout the claims process, handling enquiries, updating records and ensuring a smooth and professional customer experience from start to finish. We are flexible on working hours and days, making this an excellent opportunity for someone looking for either full-time or part-time work within a supportive team environment. Responsibilities include but not limited to: Coordinating and scheduling repair works for insurance claims Acting as a point of contact for customers, insurers, and trades Managing job records and claim related documentation Tracking progress and resolving issues where possible Supporting the wider team to ensure timely and efficient delivery Skills and Experience Experience in claims handling, coordination, or a similar role Strong organisational skills with the ability to juggle priorities Clear and confident communication skills A calm, professional approach in a fast-paced environment Good attention to detail and problem-solving ability Interested? Apply now with your updated CV. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
May 13, 2026
Full time
Claims/Customer Service Adviser Salary: £26,500 FTE (pro rata for part-time hours) Location: Rackheath, Norwich, office based Flexible- full-time or part-time considered What is on offer Permanent role with full time or part time options Flexible working arrangements depending on experience Excellent rates of pay depending on experience 28 days annual leave including bank holidays on a pro rata basis Company pension scheme About us A busy and growing building services provider specialising in insurance repairs and property restoration is seeking a claims/Customer Service Adviser to support its expanding operations. The company manages domestic insurance claims across Norfolk and Suffolk and takes pride in delivering smooth, well organised experience for customer at what can be a stressful time. We pride ourselves on creating a supportive and friendly working environment where our team genuinely work together to deliver the best possible experience for customers. As we continue to grow, we are looking for someone who shares our positive, proactive and customer-first approach to join the team. About the role We are looking for a friendly, organised and customer-focused Claims Handler / Customer Service Adviser to join our growing team based in Rackheath. This is a varied office-based role where you will support customers throughout the claims process, handling enquiries, updating records and ensuring a smooth and professional customer experience from start to finish. We are flexible on working hours and days, making this an excellent opportunity for someone looking for either full-time or part-time work within a supportive team environment. Responsibilities include but not limited to: Coordinating and scheduling repair works for insurance claims Acting as a point of contact for customers, insurers, and trades Managing job records and claim related documentation Tracking progress and resolving issues where possible Supporting the wider team to ensure timely and efficient delivery Skills and Experience Experience in claims handling, coordination, or a similar role Strong organisational skills with the ability to juggle priorities Clear and confident communication skills A calm, professional approach in a fast-paced environment Good attention to detail and problem-solving ability Interested? Apply now with your updated CV. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
About the role We are looking for a skilled Field Service Engineer to join our busy depot in Avonmouth. You'll be carrying out service, maintenance, and repairs on a wide range of plant hire equipment both in our workshop and at customer sites across the South West. What you'll do: Diagnose, service, and repair plant hire equipment (excavators, dumpers, rollers, telehandlers, etc.) Carry out planned maintenance and breakdown call-outs on customer sites Provide excellent customer support and represent our company on-site Maintain accurate service records and comply with health & safety standards What we're looking for: Experience working on plant, construction, agricultural, or similar machinery (hydraulics, diesel engines, electrics, diagnostics) NVQ Level 2/3 in Plant, Agricultural, Mechanical or similar (preferred) Full UK driving licence (essential) A customer-focused attitude and ability to work independently What's in it for you: Competitive salary + overtime Fully equipped company van + fuel card provided Ongoing training on leading plant brands Career progression opportunities in a growing business 22 days holiday rising to 25 with service + bank holidays + company pension Job Types: Full-time, Permanent Pay: £34,000.00-£35,000.00 per year Benefits: Company pension Work Location: In person
May 12, 2026
Full time
About the role We are looking for a skilled Field Service Engineer to join our busy depot in Avonmouth. You'll be carrying out service, maintenance, and repairs on a wide range of plant hire equipment both in our workshop and at customer sites across the South West. What you'll do: Diagnose, service, and repair plant hire equipment (excavators, dumpers, rollers, telehandlers, etc.) Carry out planned maintenance and breakdown call-outs on customer sites Provide excellent customer support and represent our company on-site Maintain accurate service records and comply with health & safety standards What we're looking for: Experience working on plant, construction, agricultural, or similar machinery (hydraulics, diesel engines, electrics, diagnostics) NVQ Level 2/3 in Plant, Agricultural, Mechanical or similar (preferred) Full UK driving licence (essential) A customer-focused attitude and ability to work independently What's in it for you: Competitive salary + overtime Fully equipped company van + fuel card provided Ongoing training on leading plant brands Career progression opportunities in a growing business 22 days holiday rising to 25 with service + bank holidays + company pension Job Types: Full-time, Permanent Pay: £34,000.00-£35,000.00 per year Benefits: Company pension Work Location: In person
Role: Vehicle Mechanic / Fitter / Technician Hours: Week 1 - Monday Friday 7am 4pm Week 2 - Monday Thursday 8am 3:30pm / Friday 7am 3pm / Saturday 6am 12 noon Salary: £45,000 - £50,000 per annum, 27 days annual leave in addition to 8 public bank holidays / Pension scheme (with 8% employer contribution) / Life Assurance / Private Medical Insurance / Discretionary Performance Bonus / Christmas vouchers / investment on training and more Location : Near Humberside Airport - Commutable from Grimsby, Barton-upon-Humber, Brigg, Scunthorpe, Doncaster, Immingham, Market Rasen, Gainsborough and surrounding areas This is a very exciting position to work for a successful and heavy plant manufacturing company offering both challenging and rewarding careers. Due to a retirement from a long serving member of staff, they are now seeking a Vehicle Mechanic to join their garage, carrying out the repairs on their HGV s, including Scania and Volvo, Dumpers and Tippers, as well as their fleet of trucks and cars. You must hold a valid UK Driving Licence for this position. As a Vehicle / Garage Mechanic, you will work closely with the site maintenance and production teams to ensure that the site vehicles are safe, and breakdowns are kept to a minimum by delivering a true mixture of planned and & preventative maintenance. Your qualification will be NVQ Level 3/4 in HGV Maintenance, Mobile Plant Maintenance or equivalent (e.g., City & Guilds) and have proven experience in a similar role as a Mobile Plant Fitter/ HGV Fitter/Technician with good knowledge of hydraulics, pneumatics, and diesel engines. The successful candidate will have a strong understanding of maintaining a wide range of light vehicles, HGVs, plant vehicles, including Dumpsters and Tippers. You will be able to undertake mechanical diagnostics and repairs and will be responsible for the ongoing maintenance to the site vehicles. Able to perform scheduled maintenance and servicing of Light vehicles, HGVs and mobile plant equipment (e.g. Scania & Volvo tipper, Telehandlers). Carry out emergency breakdown repairs across the site. Carry out breakdown diagnostics (RCA) and support in the elimination of repeat failures Execute the vehicle specific inspections as per CMMS schedule. Ensure on-site spares are kept to optimum levels and that stores processes are adhered to in the utilisation and management of spares. If this role sounds of interest, please apply now and send your most up to date CV to Jane at TechNichols Resourcing to be considered or call TechNichols Resourcing and speak with Jane for further information. We will endeavour to get back to all applicants but if you have not heard back within 5 working days unfortunately your application has been unsuccessful
Apr 30, 2026
Full time
Role: Vehicle Mechanic / Fitter / Technician Hours: Week 1 - Monday Friday 7am 4pm Week 2 - Monday Thursday 8am 3:30pm / Friday 7am 3pm / Saturday 6am 12 noon Salary: £45,000 - £50,000 per annum, 27 days annual leave in addition to 8 public bank holidays / Pension scheme (with 8% employer contribution) / Life Assurance / Private Medical Insurance / Discretionary Performance Bonus / Christmas vouchers / investment on training and more Location : Near Humberside Airport - Commutable from Grimsby, Barton-upon-Humber, Brigg, Scunthorpe, Doncaster, Immingham, Market Rasen, Gainsborough and surrounding areas This is a very exciting position to work for a successful and heavy plant manufacturing company offering both challenging and rewarding careers. Due to a retirement from a long serving member of staff, they are now seeking a Vehicle Mechanic to join their garage, carrying out the repairs on their HGV s, including Scania and Volvo, Dumpers and Tippers, as well as their fleet of trucks and cars. You must hold a valid UK Driving Licence for this position. As a Vehicle / Garage Mechanic, you will work closely with the site maintenance and production teams to ensure that the site vehicles are safe, and breakdowns are kept to a minimum by delivering a true mixture of planned and & preventative maintenance. Your qualification will be NVQ Level 3/4 in HGV Maintenance, Mobile Plant Maintenance or equivalent (e.g., City & Guilds) and have proven experience in a similar role as a Mobile Plant Fitter/ HGV Fitter/Technician with good knowledge of hydraulics, pneumatics, and diesel engines. The successful candidate will have a strong understanding of maintaining a wide range of light vehicles, HGVs, plant vehicles, including Dumpsters and Tippers. You will be able to undertake mechanical diagnostics and repairs and will be responsible for the ongoing maintenance to the site vehicles. Able to perform scheduled maintenance and servicing of Light vehicles, HGVs and mobile plant equipment (e.g. Scania & Volvo tipper, Telehandlers). Carry out emergency breakdown repairs across the site. Carry out breakdown diagnostics (RCA) and support in the elimination of repeat failures Execute the vehicle specific inspections as per CMMS schedule. Ensure on-site spares are kept to optimum levels and that stores processes are adhered to in the utilisation and management of spares. If this role sounds of interest, please apply now and send your most up to date CV to Jane at TechNichols Resourcing to be considered or call TechNichols Resourcing and speak with Jane for further information. We will endeavour to get back to all applicants but if you have not heard back within 5 working days unfortunately your application has been unsuccessful
Bennett and Game Recruitment LTD
Leicester, Leicestershire
An established and expanding organisation within the plant and machinery sector is looking for a skilled Plant Fitter to join its team. The business specialises in supplying, maintaining, and repairing a wide range of construction and industrial equipment for clients across multiple industries. With a strong commitment to quality, safety, and customer service, the company continues to invest in its people and long-term growth. Role Overview Based in Markfield, Leicestershire, supporting both workshop and field-based operations Inspect, service, maintain, and repair a variety of plant and construction machinery Perform both workshop-based tasks and on-site repairs as required Utilise a company vehicle provided for business and private use (taxable benefit) Help reduce equipment downtime through proactive maintenance Ensure all machinery meets safety, compliance, and performance standards Conduct planned maintenance, servicing, and repair work on plant equipment Diagnose mechanical and electrical faults quickly and effectively Attend customer sites for callouts, breakdowns, and urgent repairs Complete machinery inspections and adhere to safety regulations Prepare accurate service reports, job sheets, and maintenance documentation Deliver excellent customer service and maintain a professional approach Work independently and collaboratively to meet operational deadlines Requirements Previous experience as a Plant Fitter, Mechanical Fitter, or similar role Strong mechanical knowledge of plant machinery (excavators, dumpers, telehandlers, etc.) Confident in diagnosing and repairing faults Full UK driving licence (essential) Good communication, organisational, and problem-solving abilities Reliable, self-motivated, and able to work with minimum supervision Salary & Benefits 16.50 per hour (based on minimum 42.5-hour week) Saturday hours paid at time and a half Holiday entitlement based on 12-week working average 20 days annual leave plus 8 bank holidays Company vehicle for work and private use (taxable benefit) Employee pension scheme Christmas performance bonus Ongoing training and development courses Workwear and PPE provided Clear progression opportunities Gym membership Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Apr 30, 2026
Full time
An established and expanding organisation within the plant and machinery sector is looking for a skilled Plant Fitter to join its team. The business specialises in supplying, maintaining, and repairing a wide range of construction and industrial equipment for clients across multiple industries. With a strong commitment to quality, safety, and customer service, the company continues to invest in its people and long-term growth. Role Overview Based in Markfield, Leicestershire, supporting both workshop and field-based operations Inspect, service, maintain, and repair a variety of plant and construction machinery Perform both workshop-based tasks and on-site repairs as required Utilise a company vehicle provided for business and private use (taxable benefit) Help reduce equipment downtime through proactive maintenance Ensure all machinery meets safety, compliance, and performance standards Conduct planned maintenance, servicing, and repair work on plant equipment Diagnose mechanical and electrical faults quickly and effectively Attend customer sites for callouts, breakdowns, and urgent repairs Complete machinery inspections and adhere to safety regulations Prepare accurate service reports, job sheets, and maintenance documentation Deliver excellent customer service and maintain a professional approach Work independently and collaboratively to meet operational deadlines Requirements Previous experience as a Plant Fitter, Mechanical Fitter, or similar role Strong mechanical knowledge of plant machinery (excavators, dumpers, telehandlers, etc.) Confident in diagnosing and repairing faults Full UK driving licence (essential) Good communication, organisational, and problem-solving abilities Reliable, self-motivated, and able to work with minimum supervision Salary & Benefits 16.50 per hour (based on minimum 42.5-hour week) Saturday hours paid at time and a half Holiday entitlement based on 12-week working average 20 days annual leave plus 8 bank holidays Company vehicle for work and private use (taxable benefit) Employee pension scheme Christmas performance bonus Ongoing training and development courses Workwear and PPE provided Clear progression opportunities Gym membership Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Scheduling Team Leader - Social Housing Repairs & Maintenance Full time, permanent Based in Stratford 34,000 per annum Here at Howells, we are working with a leading property services contractor to recruit an experienced and driven Scheduling Team Leader to join their team. Our client is a well-established specialist delivering responsive repairs, planned works, refurbishments, and void services. With a strong workforce and long-standing industry experience, they are committed to keeping residents safe, properties well maintained, and clients fully compliant. The Role As Scheduling Team Leader, you will oversee the day-to-day scheduling and administration of reactive and/or planned repairs services, ensuring performance and customer service targets are consistently met. You will support the management of a team of planners and call handlers, driving efficient resource planning and delivering a high standard of customer service. Responsibilities Manage resource planning activities to maximise efficiency Support the team in achieving weekly KPI targets by ensuring jobs and appointments are met Monitor KPI performance and analyse service failures to drive continuous improvement Carry out regular audits of team performance and address any issues identified Ensure all reporting systems are accurately maintained and updated in a timely manner Deliver excellent customer service to residents and clients Handle resident queries, manage appointment changes, and arrange bookings Support customer satisfaction initiatives, including surveys where required Attend meetings and provide regular updates to the team Promote a positive team culture and maintain high standards Assist with people management responsibilities where required Ensure compliance with company policies, procedures, and environmental standards Collaborate with other departments to ensure smooth service delivery Key Criteria Experience within a scheduling or call centre environment Background in maintenance/repairs, ideally within social housing Strong customer service focus with an excellent telephone manner Good communication and organisational skills Ability to identify and resolve issues effectively Strong prioritisation skills and ability to meet deadlines Ability to work under pressure in a fast-paced environment High attention to detail Team player with supervisory or team leadership experience What's on Offer 25 days annual leave + bank holidays Long service awards Employee perks and discount scheme Paid volunteer day each year Ongoing training, support, and career progression opportunities Inclusive and supportive working environment This is a great opportunity for someone looking to step into or further develop their leadership career within the Social Housing sector, working with a reputable contractor delivering essential services. For more information and your chance of securing this role, please apply online!
Apr 27, 2026
Full time
Scheduling Team Leader - Social Housing Repairs & Maintenance Full time, permanent Based in Stratford 34,000 per annum Here at Howells, we are working with a leading property services contractor to recruit an experienced and driven Scheduling Team Leader to join their team. Our client is a well-established specialist delivering responsive repairs, planned works, refurbishments, and void services. With a strong workforce and long-standing industry experience, they are committed to keeping residents safe, properties well maintained, and clients fully compliant. The Role As Scheduling Team Leader, you will oversee the day-to-day scheduling and administration of reactive and/or planned repairs services, ensuring performance and customer service targets are consistently met. You will support the management of a team of planners and call handlers, driving efficient resource planning and delivering a high standard of customer service. Responsibilities Manage resource planning activities to maximise efficiency Support the team in achieving weekly KPI targets by ensuring jobs and appointments are met Monitor KPI performance and analyse service failures to drive continuous improvement Carry out regular audits of team performance and address any issues identified Ensure all reporting systems are accurately maintained and updated in a timely manner Deliver excellent customer service to residents and clients Handle resident queries, manage appointment changes, and arrange bookings Support customer satisfaction initiatives, including surveys where required Attend meetings and provide regular updates to the team Promote a positive team culture and maintain high standards Assist with people management responsibilities where required Ensure compliance with company policies, procedures, and environmental standards Collaborate with other departments to ensure smooth service delivery Key Criteria Experience within a scheduling or call centre environment Background in maintenance/repairs, ideally within social housing Strong customer service focus with an excellent telephone manner Good communication and organisational skills Ability to identify and resolve issues effectively Strong prioritisation skills and ability to meet deadlines Ability to work under pressure in a fast-paced environment High attention to detail Team player with supervisory or team leadership experience What's on Offer 25 days annual leave + bank holidays Long service awards Employee perks and discount scheme Paid volunteer day each year Ongoing training, support, and career progression opportunities Inclusive and supportive working environment This is a great opportunity for someone looking to step into or further develop their leadership career within the Social Housing sector, working with a reputable contractor delivering essential services. For more information and your chance of securing this role, please apply online!
