15 jobs found

IT Managed Services 3rd Line Service Desk Engineer Location: Cardiff, United Kingdom Reports to: Head of Service Desk Hours: 40hrs per week, which will include a rota & night shifts. Job Summary: The Third Line Service Desk Engineer will be responsible for providing advanced technical support, managing the infrastructure and security requirements of the client. This role involves handling a variety of complex issues, ensuring system availability, maintaining security standards across various platforms, and providing detailed reporting on all aspects of the Managed Service. The ideal candidate should be driven, collaborative, and supportive to both internal staff, and the clients the business supports. Working alongside an extremely talented team, you will have every opportunity to show your potential, and excel in a challenging, and rewarding environment. Role Requirements Microsoft Infrastructure Management: Support the current infrastructure stack, including Microsoft Entra ID, SSO, Azure, VMs consisting of domain controllers, file servers, hosted RDS environment, and other hosted services. Maintain patching schedules for VMs, Microsoft applications, third-party applications, and anti-virus definitions including Microsoft Defender. Apply critical and high-risk patches within 14 days of release across the estate to maintain compliance with Cyber Essentials standards. Monitor usage & availability via the internal monitoring platform. Report on compliance with required policy, and remediation efforts where applicable. MDM/Intune/Autopilot/Endpoint Management Support the current MDM stack, including Microsoft Intune, Apple Business Manager, and MaaS360 (legacy). Support device endpoints using Manage Engine Endpoint & Applications Manager. Maintain patching schedules and configuration for various devices via policy, and daily checks. Ensure daily compliance with application stack and security baselines. Manage the zero-touch Autopilot deployment process, identifying efficiency gains Monitor usage & availability via the internal monitoring platform. Report on endpoint coverage and compliance. Automation Champion the development of automation across the client estate. Script, using PowerShell, to reduce complexity and increase productivity across the Microsoft environment. Develop smoother, more efficient ways of working. Backup Management Working with SaaS backup solution to ensure efficient and smooth operation Triaging tickets received via service desk escalation. Liaising with 3rd party support for critical requests. Disaster Recovery and Restore Testing Management: Manage, Review, and ensure the Disaster Recovery Plan is fit for purpose, via detailed documentation in conjunction with the client. Monthly testing, Conduct regular disaster recovery assurance testing for various systems, including (but not limited to) Azure infrastructure failover, M365 backup/restore, network infrastructure failover. Act as one of the primary points of contact for incident response, and Major Incident Management (MiM). Participate in monthly continuous improvement meetings and collaborate with stakeholders to define recovery objectives, including Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO). Ensure compliance and documentation remain constant, based on industry standards and organisation expectations Proactive & Continuous Upgrade Management Rigorous and regular monitoring of the client estate, including all IaaS, SaaS, and connectivity, identifying where efficiencies and solutions could be upgraded. Monthly client meetings to demonstrate your technical expertise, and be supportive in answering questions, and discussing options. Technical Project involvement for continued client development. Service Desk Ticketing & Service Requests Ticket handling and identification Ticket Categorisation and prioritisation Investigation & diagnosis Escalate/Reassign tickets with internal and external stakeholders Develop KB solutions Ticket resolutions Complaint Handling Qualifications and Skills Bachelor's degree in computer science, Information Technology, or a related field. AZ-104: Microsoft Azure Administrator Minimum of 5 years of experience in a similar role. Strong knowledge of infrastructure and security management. Experience with Azure, AWS, Intune, Manage Engine (Endpoint Central, Applications Manager) Excellent problem-solving and communication skills. Proficiency in managing virtual machines, network devices, and security systems. Ability to handle complex technical issues and provide advanced support. Strong analytical and reporting skills.

Join us as an Infrastructure & Resilience Manager! Lead the way in managing our critical UK infrastructure and data centres. Steer operational excellence and drive resilience. If you're a seasoned leader with a passion for mission-critical environments and continuous improvement, your future is here! Salary: Circa £65,500 depending on experience Dynamic (hybrid) working: 2 days per week on-site or to meet business demand Security Clearance: British Citizen Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. DV will be required for this role. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . The opportunity: We are seeking an experienced Infrastructure & Resilience Manager to be responsible for our critical UK infrastructure and data centre environments. You will lead, manage and ensure the stability, resilience, security and long-term operational capability of those environments. The successful candidate will oversee critical operational functions across all data centre environments, will coordinate facilities service providers, capacity plan, govern plus contribute and participate in continuously evolving business continuity in disaster recovery activities. This position requires a strong operational leader with experience in managing mission-critical infrastructure environments, leading teams through operational incidents including participating in a call out rota for crisis management and creating continuous improvement initiatives. The successful candidate will also manage, lead and support the UK Data Centre Operations Manager. You would be joining a highly respected, motivated, dynamic and supportive team. The team owns and manages the lifecycle of all Infrastructure & Cloud platforms in the UK. Team members are actively encouraged and supported to generate continuous improvement initiatives to grow and mature the areas their own. To help do this, a strong emphasis is placed on gaining technical knowledge and experience via exploiting the extensive technical and management training capabilities of MBDA. The team is expanding their scope and influence whilst continuing to grow significantly. What we're looking for from you: Essential Extensive knowledge in the management and operations of data centres, hosting environments and critical infrastructure components such as server, storage, network, and cloud infrastructure environments Strong knowledge of disaster recovery (DR) and business continuity planning (BC) Experience leading DR testing, failover exercises, and operational recovery activities Strength in applying robust operational governance, change control, and risk management practices Strong understanding of infrastructure & environment capacity planning and operational forecasting Strong understanding of: Power infrastructure including distribution, UPS and generator systems Cooling and environmental controls Building management monitoring systems (BMS) Redundancy and resilience models Operational experience of a BMS; capable of interpreting the performance of electrical and mechanical systems Capable builder of strong relationships; an effective communicator and organisational leader Experienced in managing vendor and supplier management of external specialist third parties Capable of proactively managing incidents, problems and changes to data centres and infrastructure components Capable of ensuring compliance with internal security and safety protocols Capable of creating management information, operational & maintenance procedures, runbooks, policies and standards for the data centres, hosting environments Desirable ITIL certification or equivalent operational framework experience Experience within highly secure and regulated environments Familiarity with one or more of the following: ISO27001, ISO 22301, MOD DCC & SbD Certified Data Centre Professional (CDCP) or Certified Data Centre Management Professional (CDCM) Experience with DCIM and infrastructure monitoring tools Experience in managing multi-site, national data centre environments Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.

650 - 750 per day (Inside IR35) Hybrid - 2-3 days on-site6-month initial contract (likely extension)Location: Birmingham (You must be able to travel to Birmingham for on-site work 2-3 days) We're working with a government client seeking an experienced Cybersecurity Manager to lead and mature their operational security capability across a modern hybrid estate.This is a hands-on leadership role where you'll combine technical depth with stakeholder engagement, driving security operations, incident response, and continuous improvement across infrastructure, cloud, and workplace environments. The Role You'll take ownership of cybersecurity operations, leading a small engineering team and working closely with an outsourced SOC/MSSP to ensure robust monitoring, response, and continuous improvement. Responsibilities Leading technical incident response (containment, eradication, recovery) and post-incident analysis Owning and improving security controls across endpoints, identity, networks, and cloud platforms Driving vulnerability management, patching, and remediation to agreed SLAs Managing SOC performance, alert triage, escalation, and threat intelligence integration Enforcing Identity & Access Management (IAM) policies, including conditional access and privileged access controls Leading disaster recovery planning and cyber incident readiness exercises Overseeing penetration testing and ensuring timely remediation of findings Providing audit and compliance evidence (e.g., ISO 27001, PCI DSS, CE+) Essential experience: Strong background in cybersecurity operations within complex environments Proven experience leading incident response and remediation activity Expertise in Microsoft 365 / Azure security and hybrid cloud environments Experience operating security tooling (EDR, SIEM, firewalls, identity platforms) at scale Solid understanding of frameworks such as ISO 27001, NCSC guidance, NIST CSF, MITRE ATT&CK Experience managing suppliers, SOC providers, and technical teams Desirable: Relevant certifications (e.g. CISSP, CISM, AZ-500, SC-200) Cyber Secu ty Manager PDF Experience working in Agile / DevOps environments Previous exposure to regulated or public sector environments What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Involve Northwest is an innovative, community-based organisation with an approach that is grounded in our core belief that the services we offer are free, confidential, and are motivated for public benefit, and not profit. Job Title: Chief Executive Officer (CEO) Location: The Community Village, Rock Ferry, and the Wirral community. Working Pattern: 35 Hours per week (to be discussed) Salary: £70,000 - £75,000 per annum (FTE) Depending on experience Reporting To: Board of Directors Responsible For: Operations & HR Director, Finance Manager and supporting Consultants. This role is subject to a DBS check and subscription to the update service in line with the internal Safer Recruitment Policy. Core Responsibilities Lead the organisation, establish its standards, and represent it as the public face and ambassador. Serve as the organisation s figurehead while strengthening and expanding relationships with commissioners and key stakeholders. Define the strategic direction in collaboration with the Board of Trustees. Implement the strategic plan and drive sustainable organisational growth. Provide strong financial leadership, including budgeting, forecasting, income generation, and asset management. Prioritise and advance the diversification of funding streams with overall accountability. Ensure effective risk management and regulatory compliance including GDPR, H&S, Safeguarding, Charity Governance. Build and develop a strong workforce while fostering a unified, one-team culture. Leadership And Managerial Responsibilities Lead the organisation, providing direct line management to the Operations and Human Resources Director, Finance Manager and Consultants. Deliver strong, visible leadership across the organisation. Accountable for shaping, influencing, and delivering both internal and external operational strategies. Maintain strategic oversight of existing contracts and services, ensuring effective delivery and performance. Develop, monitor, and review key operational resources, including business plans, business continuity plans, and risk registers. Strategic Responsibilities Scope and drive forward funding & partnership opportunities in support of sustainability and growth. Grow Involve Northwest s network of commissioners and strategic/mutually beneficial partnerships. Identify the opportunities for collaboration and diversification. Consider the organisation, its destination and routes to that destination with out of the box thinking. Reviewing all aspects of service provision and the roles of Involve Northwest personnel. Oversee management of Involve Northwest assets, including any buildings. Assist in identifying new premises and the basis upon which they are occupied (purchased/leased) in the context of Involve Northwest s needs. Lead on organisational change; provide governance around internal resources, communication and marketing, and growth. Lead on all funding opportunities, including the scoping and writing of bids and responses to tender invitations, expressions of interest and soft market testing as appropriate. Overseeing Involve Northwest s communication and marketing strategy. Partnerships Management Involve Northwest is predominantly funded through contracts with central and local government. The successful person will interface directly with funders and commissioners, managing those relationships and attending contract meetings where appropriate. Attend external meetings/groups and act as the face of the organisation, in collaboration with the Management Team. The role will focus on growing Involve Northwest s influence within our network of commissioners and strategic/mutually beneficial partnerships to secure future commissions in new delivery themes or areas in the Northwest that align with our strategy and vision. You would also be expected to identify, explore, and develop new partnerships outside Involve Northwest s traditional stakeholders with organisations in both the public and private sectors. This role profile is not exhaustive and is subject to review in conjunction with the post holder and according to future changes/developments within the Company. Company Duties and Responsibilities: Evaluate and work in line with statutory requirements and company policies and procedures, including ISO9001:2015, the Companies Act, Charity Law and UK GDPR. Work to Involve Northwest s Safeguarding procedures. Represent the charity in the best manner. Demonstrate a commitment to the vision, values, and strategic aims of Involve Northwest. Maintain high standards of professionalism and keep abreast of current legislation, standards, best practice and maintain a focus of continuous improvement. Work within Involve Northwest s practice standards. Person Specification Essential Experience Significant experience in a senior management role. Development of a strategy with a proven record of implementation, tracking and monitoring progress. Experience in securing year-on-year sustainable funding. The ability to link operational delivery with the strategic plan to achieve its stated objectives. Track record in delivering business change. Risk management, business continuity and disaster recovery planning and testing Working with commissioners/grant funders at senior levels. Significant experience in overseeing bid/tender writing at an operational and strategic level, with the ability to present at all levels and deliver reports as required. Strong decision-making skills. Budget management experience. Developing communication and delivery strategies. Working in the third sector would be useful but is not essential. Knowledge and Skills Excellent people skills, including communication, relationship building and emotional intelligence. Proven track record in change management. Problem-solving, planning skills and innovative thinking. The ability to implement strategies to meet the organisation s goals agreed with the board of directors. Understanding the importance of excellent employee management and have the ability to motivate. Excellent organisational skills, results-driven, with a clear focus on outcomes. Consider the organisation, its destination and routes to that destination with out of the box thinking. Personal Attributes Innovative thinking. A belief in the Organisation s service delivery and objectives. Enthusiasm and a catalyst to motivate others. Be a visionary for the organisation and lead by example Good communication skills with excellent people skills Be compassionate and empathetic and have a high level of integrity. The ability to deliver honest feedback in a direct but emotionally intelligent way. Act with integrity and respect when working with all clients, agencies, and individuals. Flexible, adaptable, and an excellent active listener. Be a team player with an open and honest manner and be able to build effective relationships. High level of personal resilience concerning workload and ability to discharge tasks. Excellent organisational skills, hard-working, results-driven, with a clear focus on outcomes. As a community-focused employer who values the health and well-being of our employees, Involve Northwest encourages a positive work-life balance and actively supports our staff so they can better support the community. We offer a range of benefits to fulfil this, including: 25 Days Annual Leave plus Bank Holidays Birthday Day Off Company Pension & Health Cash Plan (eligible after 3 months) Extra days of annual leave for service loyalty Please note this role is subject to a 6-month probation period, 2 satisfactory references, right to work and DBS check. Involve Northwest is committed to the welfare and safety of all individuals, particularly those who are vulnerable or at risk. We recognise our responsibility to protect the well-being of children, young people, and adults who may come into contact with our charity and its projects. We have a clear Safer Recruitment Policy in place, which is applied to all staff, including third-party individuals and volunteers.

About the job Job summary We are looking for an enthusiastic Lead Infrastructure Engineer (Platform/DevOps) with great leadership and technical skills and a drive to improve. This role is a unique opportunity as you will be part of a team delivering Platform Infrastructure and systems to the highest standards and implementing the DevOps culture and principles across the business. Give yourself the best opportunity to apply! No need to register: just click on the link above to join, listen, and gain tips to help you apply. Cameras and microphones will be switched off. Can't make the session, or want something to refer back to? Just email our Outreach mailbox on: and we'll share a copy of the session slides. Companies House offers a flexible and welcoming culture that promotes a healthy work life balance as well as a proactive approach to wellbeing that allows us to be our best at work. We recognise that people are the key to our success so offer a fantastic benefits package including flexible working with no core hours, 30 days annual leave, 8 bank holidays and 1 privilege day as well as enrolment into the Civil Service Pension scheme with a contribution rate averaging 28%. Please note: Companies House cannot offer Visa sponsorship to candidates through this campaign. Security Clearance is an essential requirement for this campaign. You'll need to have been in the UK for at least 3 out of the last 5 years to be eligible to apply for SC. The team for this role is based in our Cardiff office, and a hybrid employment contract will be provided as the standard offering. However, remote contracts may be considered as an exception whereby commuting to the office location of your team is not reasonably practicable. We're able to consider full-time, part-time and compressed hours for this role for the successful candidate (part-time and compressed options would be a minimum of 30 hours over 4 or 5 days). Job description The position will be focussed on building and maintaining Infrastructure to enable the organisation to deliver rapidly and reliably deploy and innovate for our customers. A Lead Infrastructure Engineer will work our development teams, ensuring work is delivered to the standards set out in our best practice guides. The role requires the candidate to lead on various streams of work and provide technical support to Infrastructure engineers across the organisation. As a Lead Infrastructure Engineer , the candidate must perform at the level defined within the DDaT Capability Framework. You may be required to undertake line management responsibilities in this position: this will be discussed with the successful candidate. Management experience is not essential as training can be provided. Responsibilities You will be responsible for delivering the infrastructure and tooling to support a continuous delivery approach within Companies House. You will be user and service focused ensuring that value is delivered through improvement and automation of platform services. Working in a team of infrastructure specialists and engineers, a Lead Infrastructure Engineer builds, administers, supports, and maintains solutions as directed and according to departmental policy. Most of the time will be spent working with the delivery teams on carrying out the infrastructure work on development projects. This will include answering any queries regarding environment, configuration, and CI/CD processes. At this role level, you will: Ensure services are integrated, delivered, and operated as required. Work with technical architects to translate architectural designs into operations. Design and develop infrastructure as code, source code repositories, and Continuous Integration/Continuous Delivery pipelines to execute change on Cloud environments. Lead and support colleagues in non-functional requirements, ensuring availability, security, capacity, and performance for the platform and/or service. Transform technical requirements into an effective DevOps toolchain to enable product delivery. Ensure that deployment strategies for products are repeatable, scalable, and universally available. Have deep technical knowledge, providing support to delivery teams and solving complex problems. Ensuring best practice guides are maintained and adhered to. Ensure that integration is controlled, maintained and managed through Iaas, PaaS and SaaS cloud solutions. Work with stakeholders to deliver and configure solutions via multiple cloud estate providers. Lead on technical workstreams, ensuring delivery aligns with organisational goals and best practices. Carry out horizon scanning and impact assessments to identify emerging trends and technologies, evaluating their potential influence on our services. You can read more about a career in Digital and Data within the Civil Service in the Government Digital and Data Candidate Information Pack. Person specification We are looking for the following experience, which will be assessed at sift and at interview. Expert knowledge in: Terraform and Cloud technologies (preferably AWS) CI/CD tools (e.g., Concourse) Strong practical experience in: GitHub (source control and versioning) Containerisation (Docker) Unix/Linux Working knowledge of: Ansible Packer Specialist skills: DevOps : Programming languages such as Java, NodeJS, and Python DevSecOps : Cloud security principles and disaster recovery (e.g., AWS Control Tower, IAM solutions, encryption, MFA, governance and compliance ISO 27017 , DRaaS) Testing Infrastructure : Testing principles and frameworks (e.g., Selenium/Java, Playwright/TypeScript, BrowserStack, Karate DSL) Behaviours We'll assess you against these behaviours during the selection process: Delivering at Pace Leadership Making Effective Decisions Communicating and Influencing Technical skills We'll assess you against these technical skills during the selection process: Terraform & Cloud Provider Technology Understanding Containerisation (Docker) CI/ CD Tooling and Principles Benefits Alongside your salary of £53,540, Companies House contributes £15,510 towards you being a member of the Civil Service Defined Benefit Pension scheme. We believe that our success is driven by the well-being and satisfaction of our team members at all levels of the organisation. At Companies House we're committed to providing a comprehensive benefits package that goes beyond the ordinary, ensuring your career journey with us is not only fulfilling, but also rewarding. We pride ourselves on offering a quality work-life balance with our employee wellbeing being central to our working practices. Head to Our Benefits page to find out more about the fantastic benefits package we have at Companies House. We celebrate diversity As an equal opportunity employer, we celebrate diversity, being committed to ensuring we're representative of the citizens we serve and creating an inclusive environment. Everyone in Companies House brings something different, and so will you. To fulfil our commitment to recruiting and attracting diverse talent we welcome applications from underrepresented groups. We also welcome applications from Welsh speakers. We are proud to be a disability confident leader. Our recruitment process is fully inclusive and we can make adjustments as needed through our process. These could include having an interview buddy, extra time at interviews/assessments and receiving interview questions in advance, to name a few. If you require any reasonable adjustments at application stage, or if you'd like to discuss any person-centred adjustments, please contact us by emailing . Read our Applying under the Disability Confidence Sche,e (DCS) guide to find out how to successfully complete an application under the Disability Confidence Scheme (DCS). Where will you be working? We are currently using a hybrid approach to the way we work which provides opportunities for you to be adaptable in the way you work so that you can achieve a healthy balance between your work and home life. The degree of choice you have will depend on your role and your day-to-day work activities. Your manager will agree regular patterns of attendance with you; however, you may be required to make yourself available to attend the office more frequently when required to meet business needs. The team for this role is based in our Cardiff office, and a hybrid employment contract will be provided as the standard offering. However, remote contracts may be considered as an exception whereby commuting to the office location of your team is not reasonably practicable.

Job Title: IT Support Team Leader Location: Harrogate Salary: £45,000 - £50,000 per annum Hours: Monday - Friday (3 days working from home) Are you an experienced IT professional with strong technical capability and a people focused, hands on approach? This is a role within a well established organisation operating at national scale. This position sits at the heart of IT operations within a fast paced, collaborative environment. You will act as Deputy to the IT Manager, taking ownership of IT Support operations and ensuring the delivery of a stable, secure and responsive service across cloud, network and endpoint environments for employees across the organisation. Key Responsibilities of IT Support Team Leader: Lead IT Support operations (1st - 3rd line) and act as senior escalation point. Deputise for the IT Manager and support wider IT leadership duties. Manage major incidents, ensuring clear communication and effective resolution. Oversee ITSM processes including incident, change, problem and CMDB. Monitor service performance and produce KPI and trend reporting. Support Microsoft 365, Azure and Cisco Meraki environments. Ensure secure configuration, identity/access management and resilience. Support disaster recovery planning, testing and reporting. Maintain CMDB accuracy and manage IT asset lifecycle. Approve technical changes and minimise service disruption. Support audits, governance and compliance activities. Manage suppliers and ensure SLA performance. Support IT projects and stakeholder communication. Provide VIP/executive IT support. Mentor and support junior team members. Experience Required: IT service operations experience. Strong ITSM experience and CMDB management. Microsoft 365, Azure, Cisco Meraki experience. Incident, problem, change and escalation management. KPI reporting and service performance analysis. Strong user facing IT support background. Supplier and stakeholder management experience. IT governance, audit and compliance exposure. IT related degree or equivalent experience. ITIL Foundation and Microsoft certifications desirable. In return as IT Support Team Leader, you will join a fantastic organisation within critical infrastructure, offering a role with real purpose and impact. You will work in a supportive, collaborative environment where your expertise directly contributes to the stability of essential services. The package includes a competitive salary of £45,000 - £50,000 per annum and bonus scheme plus pension, private medical and dental insurance, hybrid working, ongoing development and excellent on site facilities. APPLY TODAY! Our Guarantee Thank you for your initial expression of interest in our available vacancy. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the current vacancy. However, we will consider all applications for any available opportunity, present or future, and proactively contact you should we deem there to be a suitable match. Here at Impression we are committed to supporting the principles of equal opportunities and prohibit discrimination/ harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.

Resilience, Continuity & Recovery Manager (DORA) -Incident Manager UK Remote Permanent Hiring a Senior Resilience, Continuity, Recovery Manager and Incident Manager with strong DORA experience to lead operational resilience, major incident management and recovery planning within a regulated financial services environment. Key experience: MUST DORA / Operational Resilience Major Incident Management Business Continuity & Disaster Recovery Financial Services / FinTech ISO 22301 / ISO 27001 / NIST Stakeholder & Regulatory Management This role will lead DORA implementation, resilience testing, ICT incident response, third-party risk and enterprise recovery planning across the business. High-impact role with strong visibility and ownership. Apply now for immediate consideration. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:

Job Title: IT Support & Systems Lead Location: Harrogate Salary: £45,000 - £50,000 per annum Hours: Monday - Friday (3 days working from home) Are you an experienced IT professional with strong technical capability and a people focused, hands on approach? This is a role within a well established organisation operating at national scale. This position sits at the heart of IT operations within a fast paced, collaborative environment. You will act as Deputy to the IT Manager, taking ownership of IT Support operations and ensuring the delivery of a stable, secure and responsive service across cloud, network and endpoint environments for employees across the organisation. Key Responsibilities of IT Support & Systems Lead: Lead IT Support operations (1st - 3rd line) and act as senior escalation point. Deputise for the IT Manager and support wider IT leadership duties. Manage major incidents, ensuring clear communication and effective resolution. Oversee ITSM processes including incident, change, problem and CMDB. Monitor service performance and produce KPI and trend reporting. Support Microsoft 365, Azure and Cisco Meraki environments. Ensure secure configuration, identity/access management and resilience. Support disaster recovery planning, testing and reporting. Maintain CMDB accuracy and manage IT asset lifecycle. Approve technical changes and minimise service disruption. Support audits, governance and compliance activities. Manage suppliers and ensure SLA performance. Support IT projects and stakeholder communication. Provide VIP/executive IT support. Mentor and support junior team members. Experience Required: IT service operations experience. Strong ITSM experience and CMDB management. Microsoft 365, Azure, Cisco Meraki experience. Incident, problem, change and escalation management. KPI reporting and service performance analysis. Strong user facing IT support background. Supplier and stakeholder management experience. IT governance, audit and compliance exposure. IT related degree or equivalent experience. ITIL Foundation and Microsoft certifications desirable. In return, you will join a fantastic organisation within critical infrastructure, offering a role with real purpose and impact. You will work in a supportive, collaborative environment where your expertise directly contributes to the stability of essential services. The package includes a competitive salary of £45,000 - £50,000 per annum and bonus scheme plus pension, private medical and dental insurance, hybrid working, ongoing development and excellent on site facilities. APPLY TODAY! Our Guarantee Thank you for your initial expression of interest in our available vacancy. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the current vacancy. However, we will consider all applications for any available opportunity, present or future, and proactively contact you should we deem there to be a suitable match. Here at Impression we are committed to supporting the principles of equal opportunities and prohibit discrimination/ harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.

ICT Systems Administrator Grade 5: £33,599 - £37,280 37 Hours (Monday - Friday) Permanent Joint Headquarters, Sherwood Lodge, Arnold, Nottinghamshire, NG5 8PP An exciting opportunity has arisen for an ICT Systems Administrator to join our ICT Department. This role plays a key part in managing and supporting cloud and on-premise systems that are critical to service delivery across a multi-site organisation. You'll work closely with colleagues, partners and suppliers to ensure systems are secure, reliable and continually improving. The ideal candidate is an experienced and motivated ICT professional with strong technical knowledge, a customer-focused mindset and a passion for modern technologies and automation. If you enjoy problem-solving, working collaboratively and making a real impact through technology, we'd love to hear from you. Key Responsibilities Manage, monitor and maintain cloud and on-premise software, systems and infrastructure. Ensure the stability, availability, performance and security of ICT systems in line with best practice. Carry out system maintenance, upgrades, patching, backups and configuration reviews. Diagnose, troubleshoot and resolve incidents, problems and outages to minimise disruption. Work collaboratively with the ICT Service Desk, internal teams, external partners and suppliers. Support the rollout, testing and evaluation of new technologies and systems. Implement and maintain security best practices in collaboration with the ICT Security Manager. Maintain accurate technical documentation, including configurations, assets, incidents and changes. Administer user accounts, access rights and support onboarding and offboarding processes. Contribute to IT service management processes, service improvement initiatives and ITIL-based ways of working. Support service continuity, including disaster recovery planning and testing. Experience/Qualification Proven experience managing cloud and on-premise software, systems and infrastructure. Experience of automating processes and improving system reliability and efficiency. Strong knowledge of cloud and hybrid environments and modern device management. Experience working with IT Service Management tools and ITIL-based processes. Demonstrable experience of incident, problem, change, asset and configuration management. Strong analytical, troubleshooting and problem-solving skills. Ability to produce clear technical documentation and communicate effectively with technical and non-technical stakeholders. Educated to degree level in ICT, Computer Science or a related field, or equivalent experience. ITIL Foundation (or equivalent knowledge) with a commitment to continued professional development. A full UK driving licence and willingness to travel between sites as required (reasonable adjustments will be made for candidates with a disability). Why NFRS? Agile Working - NFRS has an Agile Working Policy which gives our employees the opportunity to mix office working with working from home to help provide you with more flexibility. Flexibility - We are family friendly and are open to considering different working patterns which help you provide a better service to our community while supporting your home life. We also support part time working. Annual Leave - 27 days of annual leave bank holidays and a Christmas concessionary day. Pension - Access to a public service defined benefit pension scheme. Health and Wellbeing - As a Service we provide a wide range of Health and Wellbeing support to all our employees which includes access to a Bupa cashback scheme, an Employee Assistance Programme and a dedicated Occupational Health team who are there to support you. Also, all employees receive free access to an on-site gym. Blue Light Card - working for an emergency service you will have the ability to apply for a Blue Light Card which enables discounts on shopping and eating out. Development - You will have access to both formal and informal professional development opportunities which will help you advance your career. If you feel you have the skills and experience we are looking for and want to play an integral part in keeping Nottinghamshire communities safe, then we look forward to hearing from you. Further Information We are proud to be an equal opportunities' and 'Disability Confident' employer, and we are committed to increasing the diversity of our workforce. We welcome applications from all parts of our communities and particularly those who are currently under?represented in our workforce. We are also proud of being recognised as a 'Gold' employer for our Armed Forces Covenant commitments. NFRS is committed to the safeguarding and protection of children, young people and adults at risk of abuse and or neglect and operates a safer recruitment process. The successful candidate will be subject to a Standard Disclosure and Barring Service check and a Police Vetting check. Applicants must have been a resident in the UK for the last 3 years to be eligible for a Police Vetting check. How to apply Simply click "apply" and you will be directed to the NFRS careers website where you can complete your application directly with the organisation. Please note that CVs will not be accepted in place of application forms. Closing date: Friday 22nd May 2026 Interview date: 8th & 9th of June 2026

Job Title: Infrastructure Manager Location: Tamworth Salary: £65k - £70k About the Role: We are seeking an experienced Group IT Infrastructure Manager to lead and develop a high-performing IT team supporting over 300 users across multiple sites. This is an exciting opportunity to drive strategic IT initiatives, manage infrastructure operations, and deliver impactful projects that shape the organisation's technology landscape. Key Skills & Experience: Networking: CCNA-level knowledge, Cisco, Fortinet, Rukus, VLANs, VPNs, firewalls. Hardware & Infrastructure: Microsoft Technologies Virtualization & Cloud Backup & DR Security & Compliance Operating Systems & Tools Certifications: Essential: MCSE, ITIL, CCNA or equivalent Desirable: CISSP or CompTIA Security+, ISO27001 experience, PRINCE2 Key Responsibilities Strategic Leadership & Collaboration: Lead and mentor a team of IT professionals, fostering a collaborative, service-focused culture. Work with departments to understand IT needs and provide proactive solutions. Offer IT expertise in management meetings to support organisational goals. Infrastructure & Operations Management Oversee daily IT operations, including servers, operating systems, and network infrastructure. Coordinate installations, upgrades, and maintenance of technology systems. Manage procurement and implementation of hardware and software. Ensure systems run smoothly through testing, troubleshooting, and performance improvements. WAN Infrastructure & Security Maintain reliable WAN connectivity across all sites. Implement security measures and proactively address vulnerabilities. Disaster Recovery & Business Continuity Develop and maintain disaster recovery plans and backup procedures. Regularly test Disaster Recovery (DR) and Business Continuity Plans (BCP) across sites. Project Management Lead large-scale infrastructure projects, including deployments, upgrades, and migrations. Align IT infrastructure plans with software and organisational roadmaps. Deliver projects on time and within budget. Budget & Vendor Management Manage annual IT budgets and ensure resources are used cost-effectively. Build and maintain strong vendor relationships, ensuring SLA compliance. Technology & Innovation Stay up to date with technology trends and best practices. Recommend and implement innovations to improve IT operations.

To see more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchina Ref: 23406 Job Title: Mandarin speaking Information Security Manager (Banking) The Skills You'll Need: Fluent in Mandarin and English, with working experience in Information Security / Cyber Security / IT Risk Management Your New Salary: Competitive depending on experience Location: Central London Job Status: Permanent, office based Summary: The Information Security Manager is responsible for establishing, maintaining and improving the bank's information security framework to protect the confidentiality, integrity, and availability of information assets, particularly for the London Branch. The role develops and oversees security policies, strategies, and controls in line with internal governance, UK regulatory requirements, and industry best practices. Operating as a "1.5 Line of Defence" within the IT function, the role provides independent security risk oversight, challenges the effectiveness of IT security controls, and supports regulatory compliance and operational resilience. Information Security Manager - What You'll be Doing Each Day: Information Security Governance Upgrade and maintain the Branch's information security policies, standards and procedures in line with Head Office policies and regulatory requirements. Upgrade and maintain an effective information security governance framework within the Branch. Ensure information security policies and procedures are properly implemented and periodically reviewed. Information Security Risk Management Identify, assess and monitor information security risks affecting the Branch. Maintain the information security risk register and ensure appropriate mitigation measures are implemented. Provide information security risk reporting to senior management. Security Oversight and Control Effectiveness Provide oversight and challenge to the implementation of information security controls performed by the IT team. Monitor the effectiveness of technical and procedural security controls across systems, infrastructure and applications. Coordinate periodic security reviews and internal control assessments. Cyber Security and Security Monitoring Oversee cyber security measures including vulnerability management, access control, security monitoring and incident detection. Ensure regular vulnerability assessments, security reviews and penetration testing are conducted. Incident Management Establish and maintain procedures for managing information security incidents. Coordinate investigation, response and reporting of cyber security incidents. Operational Resilience Support the Branch's operational resilience framework from an information security perspective. Participate in disaster recovery planning, cyber security exercises and resilience testing. Third-Party and Outsourcing Risk Assess information security risks associated with third-party service providers and outsourcing arrangements. Ensure information security requirements are incorporated into vendor management and outsourcing governance processes. Regulatory Compliance Ensure compliance with applicable UK regulatory expectations relating to information security, cyber risk and operational resilience. Support regulatory reviews, internal audit and external audit activities. Security Awareness Promote information security awareness across the Branch. Organise information security training and awareness programmes for staff. Others Perform any other duties as required by the line manager or Senior Management. Information Security Manager - The Skills You'll Need to Succeed: Excellent verbal and written communication and presentation skills in Mandarin and English. Master's degree or above in Information Security, Computer Science, Information Technology or a related discipline. Professional certifications such as CCIE, HCIE, CISSP, CISM, CISA or ISO27001 Lead Implementer are highly desirable. Relevant experience in network, information security, cyber security or IT risk management , preferably within the financial services industry. Experience in developing and implementing information security governance frameworks. Strong understanding of information security standards and frameworks such as ISO 27001, NIST Cybersecurity Framework or CIS Controls . Good knowledge of UK regulatory expectations related to cyber security, operational resilience and outsourcing risk. Understanding of banking IT environments including networks, applications and infrastructure security. Strong analytical and risk assessment skills. Ability to communicate effectively with both technical teams and senior management. Ability to coordinate incident response and cross-departmental collaboration. High level of integrity and professionalism. Strong risk awareness and sense of responsibility. Ability to work effectively in a regulated banking environment. Please follow us on Linkedin: people-first-team-china We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.

A leading global financial services institution is seeking an experienced Technical Infrastructure Project Manager (Network/ Datacentre/ Cloud) to own and lead the local technology function and partner closely with regional and global teams. You will design, operate, and secure highly available network and infrastructure services in a regulated environment, with exposure to modern cloud platforms. This is a technical Infrastructure Project Manager role covering delivering and supporting networking, security, servers, and core infrastructure services, with real ownership and influence over technology direction and delivery. What you'll do: Infrastructure Delivery & Support: Oversee servers, network infrastructure, storage, and datacentre operations, including office moves/adds/changes and ongoing BAU support. Strategic Capacity Planning: Conduct capacity analysis and provide recommendations aligned to current and future business needs. Technical Leadership: Provide hands-on guidance across networking, security, and 3rd-party connectivity to business partners. Team Leadership: Lead the local infrastructure team across project delivery and operational support. Project Management: Deliver complex, multi-domain infrastructure projects end-to-end (design through go-live). Vendor & Partner Management: Manage relationships with hardware vendors, telcos, and community-of-interest network providers; support financial extranet connectivity. Budget Ownership: Manage infrastructure budgets, project forecasting, and cost optimisation. Disaster Recovery: Lead DR planning and testing with a focus on resilience and continuous improvement. What you'll bring: Bachelor's degree in Computer Science, IT, or related field. 7+ year's experience in IT infrastructure spanning servers, storage, networking, datacentres, vendor management, and project delivery. Strong enterprise networking and security expertise, including Layer 2/3 protocols, OSPF, BGP, DMVPN, and routing/switching best practices. Solid understanding of TCP/IP, complex NAT configurations, and cross-organisation connectivity. Hands-on experience with security platforms such as Cisco Firepower and Fortinet FortiGate. Proven troubleshooting capability across complex network and hardware environments. Experience in datacentre migrations, decommissioning, and cloud migration (AWS) is highly advantageous. Strong project and team leadership skills, with the ability to perform under pressure. Excellent stakeholder management skills, able to translate technical concepts into clear business language. Fluent written and spoken English with solid communication skills Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Species Recovery Manager Home-based with regular travel to locations across the UK up to £39,000 per annum Fixed Term contract for 1 year, until 31 March 2027, with the possibility of extension (subject to funding) - 35 hours per week This role is predominantly home-based with regular travel to locations across the UK. Office facilities are available at our Newark office (Tuesdays to Thursdays) for those within easy travelling distance. Closing date for applications: 19th May 2026 First interview: 1st June 2026 (Online) Second interview: 12th June 2026 (Online) About Us We are a grassroots movement of people from a wide range of backgrounds and all walks of life, who believe that we need nature and nature needs us. We have more than 945,000 members, over 33,000 volunteers, 4,100 staff and 600 trustees. There are 46 individual trusts, each of which is a place-based independent charity with its own legal identity, formed by groups of people getting together and working with others to make a positive difference to wildlife and future generations, starting where they live and work. The next few years will be critical in determining what kind of world we all live in. We need to urgently reverse the loss of wildlife and put nature into recovery at scale if we are to prevent climate and ecological disaster. We recognise that this will require big, bold changes in the way we work, not least in how we mobilise others and support them to organise within their own communities. About You Do you think that something is missing in British wildlife? Do you envision a future for the UK s landscapes where ecosystems are resilient to the effects of climate change through functioning natural processes driven by keystone species? A future where local people are in awe of the species returning to the wild places around them. Do you have the knowledge and passion to help drive this change? This may be the role for you. For decades, we have worked tirelessly to conserve and restore precious habitats across the UK and whilst there are many examples of success, we have not managed to reverse the decline in wildlife. What is needed is far greater scale and restoration of processes that enable habitats to be managed more effectively with less human intervention. This requires the return of missing species to drive those ecological processes. This includes extensive grazing with large herbivores like bison and elk, plus cattle and ponies (as proxies for extinct aurochs and tarpan), reinstatement of predator prey relationships with wildcat, lynx and white tailed eagles plus a host of translocations at local scales to help occupy empty habitat niches and increase ecosystem complexity. This post will work across teams to support species reintroduction efforts, share best practice, develop new programmes and work towards species recovery being built into day to day conservation practices. You are an inspiring and engaging nature recovery professional who is comfortable testing novel approaches to improve species recovery efforts, learning as you go and sharing lessons learnt with others to constantly improve the understanding of teams and across organisations. Your outgoing and collaborative working style makes you adept at building working relationships that lead to positive action. You will have a good understanding of the complexities of species reintroduction efforts in the UK, understand the reasons for and against and be able to build support from a place of deep understanding and respect for others views. You will be used to managing complex projects in an adaptive way to achieve results. We value passion, respect, trust, integrity, pragmatic activism and strength in diversity. We are passionate in promoting our aims, and we pride ourselves on being inclusive. We particularly encourage applications from people who are underrepresented within our sector, including people from minority backgrounds and people with disabilities. We are committed to creating a movement that recognises and truly values individual differences and identities. We take our Safeguarding responsibilities extremely seriously. Please click here to read our commitment statement. We are committed to safeguarding and promoting the welfare of children and adults at risk. For applicable roles, applicants must be willing to undergo checks with past employers and Disclosure and Barring Service checks at the eligible level. We are committed to increasing the diversity of its staff through its Levelling the Field recruitment pledge and, as a Disability Confident employer, we are committed to fostering an inclusive, equitable, and welcoming recruitment experience for all applicants. Applicants with disabilities and from ethnic minority backgrounds, will be considered for the next stage of the selection process should they meet all the minimum criteria for the role outlined in the person specification detailed as essential criteria in the recruitment pack. As part of our Disability Confident Scheme, offers an interview to a fair and proportionate number of applicants with disabilities and therefore not all applicants with disabilities would be entitled to an interview as they must still satisfy the minimum requirements for the job. This commitment is designed to help reduce barriers and promote equal opportunity. We actively work to remove barriers throughout the recruitment journey and are dedicated to creating an accessible and supportive recruitment experience by offering reasonable adjustments at every stage of the recruitment process, as well as within the workplace. If you would benefit from any adjustments to support you during your application or interview process, please let us know and we will be pleased to put the appropriate support in place. We are committed to creating a safe environment where discrimination, bullying, and harassment are not tolerated. We expect everyone to uphold, respect, and support our zero-tolerance policy. Please be aware we may not accept applications if we have reason to believe they have been wholly produced using generative AI tools.

Job title: Compute Lead Contract: 3 months rolling Location: London (Hybrid) Inside IR35 Job description As the Compute & Cloud Leader, you will be responsible for the operation, stability, and optimisation of enterprise compute platforms, spanning Cloud (primarily Azure), Linux, AIX, Windows, VMware, and Red Hat environments. You will lead a team of outsourced specialists to ensure compute services are secure, resilient, and scalable, while driving automation and lifecycle management in line with industry best practices. This role requires strong technical leadership, operational discipline, and a focus on service reliability. Key Responsibilities Lead day-to-day operations of enterprise compute platforms (Cloud (Azure), Linux, AIX, Windows, VMware, Red Hat). Ensure compliance with patching, security, and configuration standards across all compute environments. Manage lifecycle activities, including End-of-Life (EoX) planning, upgrades, and migrations. Oversee platform monitoring, capacity management, and performance optimisation. Implement standard operating procedures and ensure consistency across compute services. Collaborate with engineering and architecture teams to influence design for operability. Drive automation of routine operational tasks using tools such as Ansible, SCCM, or equivalent. Lead incident and problem resolution for compute-related issues, ensuring effective RCA and remediation. Provide operational reporting on platform performance, incidents, and compliance. Manage vendor relationships for hardware and OS support contracts. Contribute to IT audits, risk assessments, and compliance reporting. Support disaster recovery testing and business continuity planning for compute platforms. Identify opportunities for continuous improvement in platform reliability, efficiency, and cost-effectiveness. Required Skills & Experience Proven experience in compute operations leadership within a large-scale enterprise. Strong technical knowledge of Cloud Infrastructure, Linux, AIX, Windows Server, VMware, and Red Hat environments. Demonstrated expertise in patch management, configuration compliance, and performance tuning. Demonstrated expertise of platform migrations, e.g. VMware to OpenShift ITIL-aligned operational management experience (incident, change, problem). Knowledge of automation and orchestration tools (e.g., Ansible, SCCM). Excellent troubleshooting and analytical skills. Strong stakeholder management and communication skills. Desirable Qualifications ITIL v4 certification. Experience with hybrid cloud and on-prem compute integration. Knowledge of containerisation platforms (Docker, Kubernetes, OpenShift). Familiarity with monitoring tools such as SCOM, SolarWinds, or Nagios. Experience managing large, distributed teams and global operations. Core Technical Skills (Must-Have) VMware (strong hands-on) Linux (Red Hat preferred) Windows Server Security vulnerability management & patching Enterprise compute platforms Cloud / Modern Infrastructure (Highly Desirable) Containers & orchestration: Docker Kubernetes OpenShift / OpenStack Infrastructure as Code CI/CD pipelines Automation (Ansible) Experience modernising traditional VM / physical estates into cloud-native or hybrid models Soft Skills & Profile Fit Strong hands-on technologist (not primarily managerial) Able to advise on "what good looks like" from prior transformation experience Comfortable working in post-incident recovery environments Collaborative and visible in-office presence