Position: Funeral Director Location: Frederick W Paine Funeral Directors, Kingston Job Type: Full-time, permanent Salary: £32,169.00 per annum We're looking for an experienced and compassionate individual to join our team as a Funeral Director at Frederick W Paine Funeral Directors, Kingston. You'll oversee funeral operations and ensure every service is delivered to the highest standard, while supporting families through one of life's most challenging moments. As a representative of both the local brand and the wider Dignity Group, you'll also play an important role in engaging with the local community and building trusted relationships. Why This Role Matters At Dignity, we believe that every farewell should be handled with compassion, dignity, and care. Your role will ensure that families feel supported, respected, and reassured every step of the way. The Role As a Funeral Director, you'll lead on the day of the funeral, coordinating teams and managing all aspects of service delivery. You will act as a guide for families, a leader to colleagues, and a representative of Dignity's values within your community. As a representative of both your local branch and the wider Dignity Group, you'll help maintain our trusted presence in the community. Key Responsibilities: Lead and conduct funeral services in a dignified, respectful, and professional manner Support families with empathy and guidance throughout the funeral process Coordinate with arrangers, operatives, ministers/celebrants, and venues to ensure smooth execution of services Ensure funeral vehicles, staff, and ceremonial elements are prepared and meet required standards Oversee funeral logistics on the day, including timings, team direction, and venue setup Assist with coffin preparation, handling of the deceased, and chapel duties where required Provide leadership and mentoring to less experienced team members Support with local community engagement and promotion of the brand you represent Uphold health and safety, compliance, and professional standards at all times About You We're looking for someone who: Experienced in funeral service operations and conducting funerals Demonstrates excellent communication, leadership, and organisational skills Calm under pressure with a respectful, compassionate approach to service Physically capable of manual handling tasks, including coffin bearing Comfortable with direct contact with the deceased in varying circumstances Holds a Full UK Driving Licence (essential) Willing to work flexibly, including weekends and on-call duties as required What We Offer A meaningful role supporting families when they need it most Full training and development, including Funeral Plan Consultancy Uniform and all necessary equipment provided 30 - 33 days annual leave, inclusive of bank holidays Company pension, employee assistance programme, and life assurance We wouldn't be able to provide this essential service without our people. If you'd like to be part of a compassionate team dedicated to delivering the highest standards of care - we'd love to hear from you. What are the next steps? If this sounds like the next step in your career and you're ready to support families and lead with professionalism, simply hit the 'apply' button. A member of our Talent Acquisition Team will be in touch to guide you through the next steps. About Us We are Dignity, one of the UK's oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria. From launching the UK's first funeral plan to helping shape modern regulation, we have led the way in supporting families with care, compassion, and professionalism. Now we are building the UK's leading end of life company. As part of the Dignity Group, we also operate Farewill, the country's largest will writer and one of the UK's top probate providers, giving families support not just at the funeral, but before and after as well. Today we are over 4,000 people across the UK, all driven by the same goal: to care for families with compassion and make the UK a world leader in end of life care. Here to help, whenever you need. FCA Statement We're regulated by the FCA, so some roles may be subject to background checks Equality, Diversity and Inclusion Statement We know that diverse teams make better decisions, build better products, and create a better place to work. Whoever you are, wherever you're from, and whatever your life looks like, we'd love to hear from you. And if there's anything you need to make the process more accessible, please let us know Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. JBRP1_UKTJ
Mar 09, 2026
Full time
Position: Funeral Director Location: Frederick W Paine Funeral Directors, Kingston Job Type: Full-time, permanent Salary: £32,169.00 per annum We're looking for an experienced and compassionate individual to join our team as a Funeral Director at Frederick W Paine Funeral Directors, Kingston. You'll oversee funeral operations and ensure every service is delivered to the highest standard, while supporting families through one of life's most challenging moments. As a representative of both the local brand and the wider Dignity Group, you'll also play an important role in engaging with the local community and building trusted relationships. Why This Role Matters At Dignity, we believe that every farewell should be handled with compassion, dignity, and care. Your role will ensure that families feel supported, respected, and reassured every step of the way. The Role As a Funeral Director, you'll lead on the day of the funeral, coordinating teams and managing all aspects of service delivery. You will act as a guide for families, a leader to colleagues, and a representative of Dignity's values within your community. As a representative of both your local branch and the wider Dignity Group, you'll help maintain our trusted presence in the community. Key Responsibilities: Lead and conduct funeral services in a dignified, respectful, and professional manner Support families with empathy and guidance throughout the funeral process Coordinate with arrangers, operatives, ministers/celebrants, and venues to ensure smooth execution of services Ensure funeral vehicles, staff, and ceremonial elements are prepared and meet required standards Oversee funeral logistics on the day, including timings, team direction, and venue setup Assist with coffin preparation, handling of the deceased, and chapel duties where required Provide leadership and mentoring to less experienced team members Support with local community engagement and promotion of the brand you represent Uphold health and safety, compliance, and professional standards at all times About You We're looking for someone who: Experienced in funeral service operations and conducting funerals Demonstrates excellent communication, leadership, and organisational skills Calm under pressure with a respectful, compassionate approach to service Physically capable of manual handling tasks, including coffin bearing Comfortable with direct contact with the deceased in varying circumstances Holds a Full UK Driving Licence (essential) Willing to work flexibly, including weekends and on-call duties as required What We Offer A meaningful role supporting families when they need it most Full training and development, including Funeral Plan Consultancy Uniform and all necessary equipment provided 30 - 33 days annual leave, inclusive of bank holidays Company pension, employee assistance programme, and life assurance We wouldn't be able to provide this essential service without our people. If you'd like to be part of a compassionate team dedicated to delivering the highest standards of care - we'd love to hear from you. What are the next steps? If this sounds like the next step in your career and you're ready to support families and lead with professionalism, simply hit the 'apply' button. A member of our Talent Acquisition Team will be in touch to guide you through the next steps. About Us We are Dignity, one of the UK's oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria. From launching the UK's first funeral plan to helping shape modern regulation, we have led the way in supporting families with care, compassion, and professionalism. Now we are building the UK's leading end of life company. As part of the Dignity Group, we also operate Farewill, the country's largest will writer and one of the UK's top probate providers, giving families support not just at the funeral, but before and after as well. Today we are over 4,000 people across the UK, all driven by the same goal: to care for families with compassion and make the UK a world leader in end of life care. Here to help, whenever you need. FCA Statement We're regulated by the FCA, so some roles may be subject to background checks Equality, Diversity and Inclusion Statement We know that diverse teams make better decisions, build better products, and create a better place to work. Whoever you are, wherever you're from, and whatever your life looks like, we'd love to hear from you. And if there's anything you need to make the process more accessible, please let us know Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. JBRP1_UKTJ
Position: Funeral Director Location: J H Kenyon / J Hemp Funeral Directors, Bayswater - London Job Type: Full-time, permanent - 38.33 hours per week Salary: £32,169.00 per annum including additional payments We're looking for an experienced and compassionate individual to join our team as a Funeral Director at our J H Kenyon / J Hemp Funeral Directors in Bayswater. You'll oversee funeral operations and ensure every service is delivered to the highest standard, while supporting families through one of life's most challenging moments. As a representative of both the local brand and the wider Dignity Group, you'll also play an essential role in engaging with the local community and building trusted relationships. Why This Role Matters This role requires expert knowledge of funeral processes, care of the deceased, and legal and regulatory requirements, as well as a deep respect for individuals' cultural and religious beliefs. You'll coordinate teams with care, take accountability for delivering services to the highest standard, and lead by example every day. Your Impact and Responsibilities As a Funeral Director, you are a calm, confident presence at the heart of our funeral care. You'll support families through one of the most emotional experiences of their lives, helping them feel informed, respected, and cared for. From the first meeting to the day of the funeral and beyond, you'll guide them through their options with clarity and compassion, supporting aftercare, ashes, memorialisation and funeral plans. As a Funeral Director, you will: Lead funeral services with professionalism and attention to detail Run pre-funeral briefings to ensure everything is clearly understood and well-coordinated Offer a consultative approach - helping families explore available options and understand what's possible Collaborate with arrangers, specialists, FDs and care teams Support the team in managing the diary, resources and records Assist with coffin preparation, handling of the deceased, and chapel duties where required Provide leadership and mentoring to less experienced team members, sharing learning, and taking part in training and development Support with local community engagement and promotion of the brand you represent - build relationships with care homes, celebrants and local religious and ethnic groups. Act as a liaison with service and client delivery to ensure seamless scheduling and service coordination. Skills and Knowledge We're looking for someone with/is: Previous experience leading funerals, working with the deceased and supporting families In-depth knowledge of funeral processes, legal and regulatory requirements Excellent communication, leadership, and organisational skills Calm under pressure with a respectful, compassionate approach to service Physically capable of manual handling tasks, including coffin bearing Able to work flexibly, including weekends and on-call A Full UK Driving Licence (essential) What We Offer Professional development: A comprehensive induction plan and the opportunity to complete in-house development programmes to set you up for success or to pursue a qualification through our apprenticeship programme. Bonus Potential: Unlock the possibility of earning additional bonuses, rewarding your hard work and achievements. Life Assurance Cover: Enjoy peace of mind with our life assurance cover, securing your family's future. Health & Wellbeing Programme: Benefit from an employee assistance programme that supports your health and wellbeing. Holiday Allowance: Start with a generous leave entitlement of 30-33 days per year, inclusive of Bank Holidays. Pension Scheme: Plan for the future with our contributory pension scheme, helping you save for a secure retirement. What are the next steps? If this sounds like the next step in your career and you're ready to support families and lead with professionalism, hit the 'apply' button. A member of our Talent Acquisition Team will be in touch to guide you through the next steps. About Us We are Dignity, one of the UK's oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria across the country. From launching the UK's first funeral plan to helping shape modern regulation, we have led the way in supporting families with care, compassion, and professionalism. We are now building the UK's leading end-of-life company. As part of the Dignity Group, we also operate Farewill, the country's most prominent will writer and one of the UK's top probate providers, giving families support not just at the funeral, but before and after as well. Today, we are over 4,000 people across the UK, all driven by the same goal: to care for families with compassion and make the UK a world leader in end-of-life care. Here to help, whenever you need. FCA Statement The FCA regulates us so that some roles may be subject to background checks. Equality, Diversity and Inclusion Statement We know that diverse teams make better decisions, build better products, and create a more inclusive and better place to work. Whoever you are, wherever you're from, and whatever your life looks like, we'd love to hear from you. And if there's anything you need to make the process more accessible, please let us know. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate, and no fees will be payable. We reserve the right, depending on the number of applications received, to close or extend the closing dates for positions; therefore, we recommend submitting your application early. JBRP1_UKTJ
Mar 06, 2026
Full time
Position: Funeral Director Location: J H Kenyon / J Hemp Funeral Directors, Bayswater - London Job Type: Full-time, permanent - 38.33 hours per week Salary: £32,169.00 per annum including additional payments We're looking for an experienced and compassionate individual to join our team as a Funeral Director at our J H Kenyon / J Hemp Funeral Directors in Bayswater. You'll oversee funeral operations and ensure every service is delivered to the highest standard, while supporting families through one of life's most challenging moments. As a representative of both the local brand and the wider Dignity Group, you'll also play an essential role in engaging with the local community and building trusted relationships. Why This Role Matters This role requires expert knowledge of funeral processes, care of the deceased, and legal and regulatory requirements, as well as a deep respect for individuals' cultural and religious beliefs. You'll coordinate teams with care, take accountability for delivering services to the highest standard, and lead by example every day. Your Impact and Responsibilities As a Funeral Director, you are a calm, confident presence at the heart of our funeral care. You'll support families through one of the most emotional experiences of their lives, helping them feel informed, respected, and cared for. From the first meeting to the day of the funeral and beyond, you'll guide them through their options with clarity and compassion, supporting aftercare, ashes, memorialisation and funeral plans. As a Funeral Director, you will: Lead funeral services with professionalism and attention to detail Run pre-funeral briefings to ensure everything is clearly understood and well-coordinated Offer a consultative approach - helping families explore available options and understand what's possible Collaborate with arrangers, specialists, FDs and care teams Support the team in managing the diary, resources and records Assist with coffin preparation, handling of the deceased, and chapel duties where required Provide leadership and mentoring to less experienced team members, sharing learning, and taking part in training and development Support with local community engagement and promotion of the brand you represent - build relationships with care homes, celebrants and local religious and ethnic groups. Act as a liaison with service and client delivery to ensure seamless scheduling and service coordination. Skills and Knowledge We're looking for someone with/is: Previous experience leading funerals, working with the deceased and supporting families In-depth knowledge of funeral processes, legal and regulatory requirements Excellent communication, leadership, and organisational skills Calm under pressure with a respectful, compassionate approach to service Physically capable of manual handling tasks, including coffin bearing Able to work flexibly, including weekends and on-call A Full UK Driving Licence (essential) What We Offer Professional development: A comprehensive induction plan and the opportunity to complete in-house development programmes to set you up for success or to pursue a qualification through our apprenticeship programme. Bonus Potential: Unlock the possibility of earning additional bonuses, rewarding your hard work and achievements. Life Assurance Cover: Enjoy peace of mind with our life assurance cover, securing your family's future. Health & Wellbeing Programme: Benefit from an employee assistance programme that supports your health and wellbeing. Holiday Allowance: Start with a generous leave entitlement of 30-33 days per year, inclusive of Bank Holidays. Pension Scheme: Plan for the future with our contributory pension scheme, helping you save for a secure retirement. What are the next steps? If this sounds like the next step in your career and you're ready to support families and lead with professionalism, hit the 'apply' button. A member of our Talent Acquisition Team will be in touch to guide you through the next steps. About Us We are Dignity, one of the UK's oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria across the country. From launching the UK's first funeral plan to helping shape modern regulation, we have led the way in supporting families with care, compassion, and professionalism. We are now building the UK's leading end-of-life company. As part of the Dignity Group, we also operate Farewill, the country's most prominent will writer and one of the UK's top probate providers, giving families support not just at the funeral, but before and after as well. Today, we are over 4,000 people across the UK, all driven by the same goal: to care for families with compassion and make the UK a world leader in end-of-life care. Here to help, whenever you need. FCA Statement The FCA regulates us so that some roles may be subject to background checks. Equality, Diversity and Inclusion Statement We know that diverse teams make better decisions, build better products, and create a more inclusive and better place to work. Whoever you are, wherever you're from, and whatever your life looks like, we'd love to hear from you. And if there's anything you need to make the process more accessible, please let us know. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate, and no fees will be payable. We reserve the right, depending on the number of applications received, to close or extend the closing dates for positions; therefore, we recommend submitting your application early. JBRP1_UKTJ
Closing date: 21-01-2026 Funeral Plan Arranger £13.01 per hour plus benefits Part time, 18.75 hours per week, working a variety of shifts Monday - Friday 9am - 5pm Covering the Cumbria region ( Barrow, Ulverston and Kendal ) You'll need a full UK driver's licence and access to a vehicle for this job. Please note all positions within Funeralcare can involve direct physical contact with the deceased as part of normal duties - the amount of contact will differ dependant on role applied for. Typical duties include but are not limited to preparation, transportation, and personal care of the deceased to be carried out with professionalism, dignity, respect and adherence to health and safety standards. Please carefully consider your comfort levels with these responsibilities before applying. At Co-op Funeralcare, we take pride in helping families say the perfect goodbye to loved ones. As a Funeral Plan Arranger, you'll be the first point of contact for funeral plans, delivering outstanding client experience and helping clients and colleagues with any funeral plan enquiries and sales. In this role no two days will look the same: you'll manage your own calendar to meet clients across your region, follow up on enquiries and build relationships in your local community. What you'll do Provide clients with expert guidance on funeral plans, helping them to understand their options and plan their perfect service, in line with guidelines and regulations. Manage your own diary, making and receiving calls with clients or arranging face -to-face visits, as well as follow up on any enquiries you've received. Keep accurate records in line with policies and regulations, making sure all client documentation is managed safely, with discretion, and in a timely manner. Work closely with the branch teams, providing guidance and support on funeral plans enquiries, as well as support with any admin work when required. This role would suit people who have A full UK driving licence and access to a vehicle. Ideally worked in sales, customer service, financial services and other client facing roles where you've supported a client in purchasing the correct product to serve their needs. This experience would be advantageous, but not required. Excellent communication skills, with the ability to build meaningful relationships with clients, colleagues, and the local community. A keen eye for detail and accuracy, to make sure regulatory policies and processes are always adhered to. Excellent admin and organisational skills, with the ability to work on your own and manage your diary, as well as travel to client meetings and support the branch teams when necessary. High levels of empathy, discretion, and care; with strong listening skills and the ability to carefully follow and understand client's needs in a time of vulnerability. A passion for delivering great service and providing good outcomes for clients. Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: 30% off Co-op branded products and 10% off other brands in our food stores all year-round as well as discounts on other Co-op products and services. 23 days holidays (pro rata, rising with service). a pension with up to 10% employer contributions. access to our Employee Assistance Programme which offers confidential advice and support on anything you're struggling with, 24 hours a day. access to virtual GP and free eye tests. endless career development opportunities including apprenticeships. friendly, supportive team and the knowledge that you make a huge difference to your community. access to Wagestream - a money management app that gives you access to a percentage of your pay as you earn it. Building an inclusive work environment We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at Your Co-op Application Journey and our inclusion commitments at Diversity and inclusion at Co-op If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We'll also check your social media activity on platforms like Facebook, Twitter and Instagram. In this role you'll work under FCA regulation - we'll provide you with all the training you need to become a 'certified colleague'. To make sure you're eligible to advise clients on 'pre-need' funeral plans as a 'certified colleague', we'll perform FCA (Financial Conduct Authority) and financial integrity checks. These aim to identify financial sanctions such as CCJs (county court judgements) or bankruptcy. Your credit score will not be checked as part of this process. Any offer of employment made will be conditional upon the completion of pre-employment screening checks.
Jan 21, 2026
Full time
Closing date: 21-01-2026 Funeral Plan Arranger £13.01 per hour plus benefits Part time, 18.75 hours per week, working a variety of shifts Monday - Friday 9am - 5pm Covering the Cumbria region ( Barrow, Ulverston and Kendal ) You'll need a full UK driver's licence and access to a vehicle for this job. Please note all positions within Funeralcare can involve direct physical contact with the deceased as part of normal duties - the amount of contact will differ dependant on role applied for. Typical duties include but are not limited to preparation, transportation, and personal care of the deceased to be carried out with professionalism, dignity, respect and adherence to health and safety standards. Please carefully consider your comfort levels with these responsibilities before applying. At Co-op Funeralcare, we take pride in helping families say the perfect goodbye to loved ones. As a Funeral Plan Arranger, you'll be the first point of contact for funeral plans, delivering outstanding client experience and helping clients and colleagues with any funeral plan enquiries and sales. In this role no two days will look the same: you'll manage your own calendar to meet clients across your region, follow up on enquiries and build relationships in your local community. What you'll do Provide clients with expert guidance on funeral plans, helping them to understand their options and plan their perfect service, in line with guidelines and regulations. Manage your own diary, making and receiving calls with clients or arranging face -to-face visits, as well as follow up on any enquiries you've received. Keep accurate records in line with policies and regulations, making sure all client documentation is managed safely, with discretion, and in a timely manner. Work closely with the branch teams, providing guidance and support on funeral plans enquiries, as well as support with any admin work when required. This role would suit people who have A full UK driving licence and access to a vehicle. Ideally worked in sales, customer service, financial services and other client facing roles where you've supported a client in purchasing the correct product to serve their needs. This experience would be advantageous, but not required. Excellent communication skills, with the ability to build meaningful relationships with clients, colleagues, and the local community. A keen eye for detail and accuracy, to make sure regulatory policies and processes are always adhered to. Excellent admin and organisational skills, with the ability to work on your own and manage your diary, as well as travel to client meetings and support the branch teams when necessary. High levels of empathy, discretion, and care; with strong listening skills and the ability to carefully follow and understand client's needs in a time of vulnerability. A passion for delivering great service and providing good outcomes for clients. Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: 30% off Co-op branded products and 10% off other brands in our food stores all year-round as well as discounts on other Co-op products and services. 23 days holidays (pro rata, rising with service). a pension with up to 10% employer contributions. access to our Employee Assistance Programme which offers confidential advice and support on anything you're struggling with, 24 hours a day. access to virtual GP and free eye tests. endless career development opportunities including apprenticeships. friendly, supportive team and the knowledge that you make a huge difference to your community. access to Wagestream - a money management app that gives you access to a percentage of your pay as you earn it. Building an inclusive work environment We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at Your Co-op Application Journey and our inclusion commitments at Diversity and inclusion at Co-op If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We'll also check your social media activity on platforms like Facebook, Twitter and Instagram. In this role you'll work under FCA regulation - we'll provide you with all the training you need to become a 'certified colleague'. To make sure you're eligible to advise clients on 'pre-need' funeral plans as a 'certified colleague', we'll perform FCA (Financial Conduct Authority) and financial integrity checks. These aim to identify financial sanctions such as CCJs (county court judgements) or bankruptcy. Your credit score will not be checked as part of this process. Any offer of employment made will be conditional upon the completion of pre-employment screening checks.
