Fundraising Assistant

At the Bone Cancer Research Trust, we exist because families refused to accept a world where primary bone cancer had no hope, no answers and almost no research. Today, we re the UK s leading bone cancer charity and every supporter you engage helps push vital research forward and provides comfort to families who need us.

About the role

We re looking for a friendly and professional Fundraising Assistant. As the first point of contact for supporters, you will play an essential role in delivering exceptional supporter care.

You will:

• Respond to supporter enquiries via phone, email and post.

• Process donations and produce thank you letters and certificates.

• Send fundraising packs, materials and merchandise.

• Provide admin and operational support across fundraising, events and volunteering.

• Support Facebook fundraisers and digital fundraising platforms.

• Maintain accurate CRM records (training provided).

• Help with events and represent BCRT when needed.

• Support stock management, fulfilment and basic online shop tasks.

About you

• Friendly, confident communicator who enjoys helping people.

• Experience in customer/supporter care.

• Strong organisation and time management skills.

• Enthusiastic, proactive and willing to learn.

Why join us?

You ll join a small, passionate charity where your ideas matter and your work truly changes lives. This role offers variety, development opportunities, flexibility, a supportive culture and the chance to make a difference.

What we offer

• Flexible approach to working hours

• 30 days annual leave per year plus bank holidays

• Private Health Insurance (following successful probation)

• 6% employer pension contributions

• Life Assurance of 4x annual salary