Content Assistant, BBC Proms

JOB BAND: B
CONTRACT TYPE: Fixed-term contract /Attachment, Full-time (5-months - to end 25th September 2026)
DEPARTMENT: BBC Proms
LOCATION: Broadcasting House, London
PROPOSED SALARY RANGE: £24,600 - £29,600 (plus London Weighting of £5,441) depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.

We're happy to discuss flexible working. If you'd like to, please indicate your preference in the application - though there's no obligation to do so now. Flexible working will be part of the discussion at offer stage. (delete if not applicable)

Interview will be in the week commencing 23rd March 2026

The successful candidate is expected to start by 27th April 2026

Purpose of the Role

The BBC Proms is the biggest classical music festival in the world. We run over 90 live events over two months in the summer, at the Royal Albert Hall in London and at venues across the UK. Nearly everything we do is broadcast across BBC radio, TV and online. We are a creative, innovative festival that connects with audiences around the UK and across the globe.

The 2026 Proms season runs from 17th July to 12th September, and we are looking for a Content Assistant to join the team. The successful candidate will work and communicate with a wide range of people - from artists, ensembles, publishers and agents to internal departments. The main duty in this role will be the administering of complimentary and promoter tickets but there will be many other tasks which will be informed by the Business Coordinator.

WHY JOIN THE TEAM

The Business team works very closely with Marketing, Communications and Live Events. The successful candidate will have opportunities to grow their skills in these areas in the role, through tasks such as setting up systems, providing administrative support, and working at events throughout the Proms season.

Your key responsibilities and impact

• Contact, record and administer the complimentary and promoter tickets - including those issues to artists, agents, publishers and internal contacts.
• Maintain accurate spreadsheets of complimentary, corporate, promoter/guest tickets and financial information.
• Send through lists with ticket requirements to the Royal Albert Hall Box Office on a daily basis.
• Manage the spreadsheet recording internal orders for concert programmes.
• Assist in some front of house duties, e.g. Press Duty.

Your skills and experience Essential criteria

• Experience of working in an administrative role, with excellent forward planning and organisation skills.
• Proficiency in the use of Excel, Google Docs and Microsoft Teams.
• Ability to cope under pressure with a demanding workload and short deadlines, in a fast-paced environment.
• A flexible approach and work using initiative, as part of a team in a timely and organised way.
• Excellent interpersonal skills (i.e. able to communicate collaboratively and confidently with a wide range of people).

Desirable

• Experience of working in music and live events

Disclaimer

This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.

Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory.

The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.

Information at a Glance

At the BBC you can create and innovate in an inclusive environment while contributing to some of the world's best loved content, and the BBC's mission to inform, educate and entertain.

Life at BBC

Here you will benefit from:

• Fair pay and flexible benefits including a competitive salary package, a flexible 35-hour working week, 25 days annual leave with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care and gym.
• Excellent career and professional development.
• Support in your working life, including flexible working which you can discuss with us at any point during the application, selection or offer.
• A values-based organisation where the way we do things is important as what we do.

Benefits may vary if you are joining on an FTC basis or on an orchestra conditions contract.

Candidate pack You belong

We have a working environment where we value and respect every individual's unique contribution, so all our employees feel that they can belong, thrive and achieve their full potential.

We want to attract the broadest range of talented people to join us. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity.

We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

Find out more about diversity, inclusion and belonging in our strategy below.

Disability confident

We are a disability confident employer. If you need to discuss adjustments or access requirements for the interview process, or to carry out this role, please contact us via email and we'd be happy to discuss:

BBC Group and Public Services, Broadcasting House, Portland Place, London, United Kingdom, W1A 1AA. BBC Studios Distribution Limited, company no: , registered address: 1 Television Centre, 101 Wood Lane, London, United Kingdom W12 7FA.