Transformation Manager

• Category: Transformation and Change Management
• Contract type: Fixed term
• Working hours: 36 hours per week
• Posted on: 24 February 2026
• Directorate: Resources
• Location: Woodhatch Place,11 Cockshot Hill, Reigate, RH2 8EF

We are committed to the development of our workforce.This position is only available to applicants who already work for Surrey County Council.We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all.

This role has a starting salary of £47,142 per annum, for working 36 hours per week. This is a fixed term / secondment opportunity until 31st March 2027.

The Government has announced a change to how local services will be delivered in Surrey. From April 2027, two new unitary councils - East Surrey and West Surrey will replace the current 12 councils.Surrey County Council(SCC)will now work together with all councils in Surrey to implement this new model and ensure a smooth transition.

The Transformation Manager will workacrossall 12 Councils in Surreysupporting the Senior Transformation Manager and teams to deliver the complex Local Government Reorganisation (LGR) programme working directly with services in a variety of ways, such as, how they disaggregate their work or put in place a new process that will required in the new organisations.

• 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff)
• Option to buy up to 10 days of additional annual leave
• A generous local government salary related pension
• Up to 5 days of carer's leave and 2 paid volunteering days per year
• Paternity, adoption and dependents leave
• An Employee Assistance Programme (EAP) to support health and wellbeing
• Learning and development hub where you can access a wealth of resources
• Wellbeing and lifestyle discounts including gym, travel, and shopping
• A chance to make a real difference to the lives of our residents.

As a Transformation Manager, your role will be supporting the Senior Transformation Manager in working with services to deliver on the transition of Surrey County Council in two new unitary authorities from April 2027. We will not be transforming or re-designing services but ensuring their safe transition. In this context there will still be range of issues to work through and design thinking will be a critical part of this process.

A key part of the role will be relationship building, influencing and negotiating. We're looking for strong influencers to develop and maintain strong and effective relationships across departments, programme teams, and our district and borough councils.

Whilst you will mainly be supporting the Senior Transformation Manager there may the opportunity to lead on more focused projects within the LGR programme making this a great opportunity for someone looking for that next step in their careers. We are looking for motivated individuals who can bring their design and consultancy and transformation expertise in leading large scale and complex change for the Council.

As a Transformation Manager, you will:

• Lead designated LGR design projects and support complex projects from planning through to delivery.
• Collaborate with stakeholders to define problems, gather requirements, and align on goals.
• Analyse business processes and identify opportunities for improvement using agreed methodologies.
• Support the development and implementation of change management strategies.
• Use data to inform decisions and measure the impact of transformation initiatives.
• Design and implement solutions that are efficient, effective, and user centred.
• Promote a culture of continuous improvement and innovation.
• Provide regular updates and insights to senior leaders and project sponsors.

In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours:

• Relevant design/consultancy experience, knowledge and understanding.
• Strong research skills, able to use innovative ways to access data and information required.
• Numerical skills including but not limited to basic arithmetic and percentages, ratios and proportions and data interpretation.
• Experience of identifying, collating and using best practice and benchmarking complex data to improve services.
• An ability to analyse and present complex data to individuals and groups in a way that makes it relatable and delivers the intended impact.
• Good interpersonal skills and communication with an ability to tailor your delivery depending on stakeholders.

To apply, we request that you submit a CV and you will be asked the following 4 questions:

• Please provide an example of a design or transformation project you led in a consultancy capacity, detailing the challenges you faced, any strategies you used, and the measurable outcomes achieved.
• Describe a time when you used data to support a change to a service. Please include the changes you proposed, the consultancy skills you used and the impact your changes had.
• Give an example of a time you used your interpersonal skills to work with diverse stakeholders, tailoring your communication to meet their needs. What was the intended outcome, and did you achieve it?
• Given what you know of the Devolution and Local Government Reorganisation agenda in Surrey, what do you see as the top priorities/areas of focus for service design?

Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For an informal discussion, please contact Joanne Parkinson via email at .

The job advert closes at 23:59 on 15/03/2026 with interviews planned for the week commencing 23/03/2026.

We look forward to receiving your application, please click on the apply online button below to submit.

Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities.

We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview.

Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.