Customer Service Advisor

Proactive Personnel are looking for a reliable and friendly Customer Service Advisor to join their clients team based on the Wrexham Industrial Estate.

Key Responsibilities:

• Handling customer enquiries via phone, email, and other communication channels

• Providing accurate information and resolving customer issues efficiently

• Maintaining high levels of customer satisfaction

• Supporting the team with general administrative tasks

• Updating and maintaining customer records and internal systems

• Assisting with day-to-day office operations when required

Requirements:

• Strong communication and interpersonal skills

• Good organisational skills and attention to detail

• Ability to manage multiple tasks and prioritise workload

• Basic computer and administrative skills

• A positive and professional attitude when dealing with customers