Store Assistant

Store Assistant

Full-time - London W11

Keiko Uchida is one of Notting Hill's most iconic stores, specialising in the finest Japanese teas and ceramics, and Japanese craft objects, as well as being a successful online business. With decades of experience as a tea master, Keiko Uchida set up the Japanese tea studio in 2015, going on to create her renowned Tea Ceremony Workshops, and introducing clients to the Art of Tea and her expert knowledge of Matcha. The Notting Hill shop is renowned for its celebration of Japanese culture, and for its famous selection of Matcha teas.

We are now looking for an energetic and customer-focused retail professional to join the small and busy team, taking on front-of-house and operational tasks at the store, involving you in everything from client services to events, and from inventory to compliance.

It's the kind of multi-disciplinary role that will suit someone attracted to the environment of a fast-growing small company, with the challenge of a wide range of tasks and responsibilities.

The key areas of responsibility are as follows -

• Day to day operational management of the shop

• Inventory management

• Writing product descriptions for teas and ceramics

• Sales reports and product performance analysis

• Point of sale transactions, invoices, financial compliance

• Delivering the in-store experience and customer support

• Managing VIP client database

• Managing events in the shop and at external locations

• Packing and dispatch of items sold online

• Managing the TikTok account, and developing creative campaigns

Experience Required

The post will require at least 1 year's retail experience, working with customers in a high-end or quality environment, with experience of operational management. Knowledge of inventory management would be an advantage, as would be good writing skills, and experience of as many of the other key areas of responsibility as possible. Most of all we're looking for someone who's going to fit in with our team, and represent the kind of company we believe we are. If you have an interest in Japanese culture, or tea or ceramics, then that would be a huge bonus.

To apply, please send us your CV to - - accompanied by a short film (MP4 up to 60 seconds) telling us something about yourself and what you have to offer.

Please note that this opportunity is only open to those with a right to work in the UK.

Keiko Uchida

120 Talbot Road

London W11 1JR