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head of commercial partnerships
Retail Media Manager UK
Hayppgroup
HAYPP GROUP We address one of the world's biggest problems - how to end smoking. There are 1,1 billion smokers in the world. Around 8 million people die every year from smoking related diseases. Our goal is to significantly reduce death rates, save lives and inspire people to choose smoke free enjoyment. How? By offering people other nicotine products online. Haypp Group is one of the Nordics' leading e commerce groups with eleven store brands, present in seven countries where we serve more than 1 million active consumers. Through brands such as Snusbolaget.se, etc., we sell nicotine pouches, Swedish style snus online as well as disposable vapes. With our headquarters located on Östgötagatan in Stockholm we are 300 team members mainly but not exclusively based in Sweden. Also, we are an innovative and fast moving company that is growing rapidly, driving sustainable business and are changing the world in the process. We are currently on an exciting expansion journey, converting more and more smokers to smoke free alternatives across all our markets globally. MEDIA PARTNERSHIPS Haypp Group is building something exciting within Retail Media and now we're expanding our UK footprint with our first dedicated Retail Media Manager in UK to take hands on ownership of our media offering in the UK market and play a key role in shaping our European retail media offering. This is a market leading role sitting close to the UK commercial partnership and e commerce business, combining strategic responsibility with operational execution. You will be the go to person for media partnerships in the UK, ensuring our UK media partnerships performance day to day, while also contributing to how retail media is built and scaled across Europe. THE ROLE As Retail Media Manager UK, you will be responsible for developing, managing, and growing Haypp Group's media partnerships in the UK, from planning to measurement and follow up. You'll work closely with the UK commercial partnerships and e commerce teams to align media activity with trading priorities, campaigns and seasonal peaks, always ensuring our campaigns drive brand and commercial performance for our partners. You'll also act as a key contributor within the European Retail Media Team, sharing best practices, insights, and helping evolve our retail media products and ways of working across markets. Key responsibilities Own and develop Haypp Group's UK media partnerships, acting as the primary point of contact for partners and stakeholders Drive revenue growth and long term value through strategic media and commercial partnerships Collaborate closely with the UK E commerce team to align media activity with commercial priorities, campaigns, and trading plans Work together with Commercial Partnerships and Insights teams to deliver data driven, high performing media solutions Contribute to the development of retail media products, pricing, packaging, and go to market strategies at a European level Analyse media performance, extract insights, and translate them into actionable recommendations for partners and internal teams WHAT WE'RE LOOKING FOR: We believe you are a commercially minded media professional who enjoys building relationships and shaping new opportunities. You likely have: 8+ years experience of Media/digital agency, brand and marketing team or platform media sales Experience developing client/platform/agency relationships within (retail) media, digital advertising, or commercial media roles Strong understanding of retail media as well as e commerce and performance marketing through to brand driven media solutions Proven ability to manage stakeholders across multiple teams and collaborate cross markets A data driven mindset with the ability to turn insights into clear recommendations Strong communication skills and confidence working with both internal teams and external partners Experience working within regulated industries is a strong plus, but not a requirement. Why join Haypp Group? Direct impact on how retail media is built and scaled in the UK Collaborative, international environment with strong growth ambitions Opportunity to shape a rapidly evolving retail media offering in a regulated category WHAT WE OFFER We are a value driven company with our values We team up, Innovation Drives Us, Inclusion and Non Hierarchy and Going the Extra Mile at the heartbeat of everything that we do. With us you can always expect to get help from people who want to achieve things together and to be able to speak your mind in every social constellation you are part of. We highly value all ideas no matter where they come from, and we are not afraid to try new things out. We are also welcoming, inclusive and everyone at Haypp Group has a voice. In addition, we seize opportunities by putting in hands on, hard work and celebrating when we reach our goals. With us, you should always feel safe, appreciated and valued but at the same time challenged and excited. SEND US YOUR APPLICATION TODAY! If this sounds like a place where you would want to contribute and grow, let us know you're interested by submitting your application! Haypp Group is committed to equality and diversity, and we welcome applications from all qualified individuals regardless of ethnicity, religion, age, gender, sexual orientation, disability, and marital status. We want to offer you great recruitment experience, and if there is anything we can do to make you more comfortable in the process with us, please let us know. If you have any questions about the role or what it's like to work at Haypp Group in general, feel free to reach out to our responsible recruiter Lea Sjöstenat . We look forward to hearing from you!
Mar 06, 2026
Full time
HAYPP GROUP We address one of the world's biggest problems - how to end smoking. There are 1,1 billion smokers in the world. Around 8 million people die every year from smoking related diseases. Our goal is to significantly reduce death rates, save lives and inspire people to choose smoke free enjoyment. How? By offering people other nicotine products online. Haypp Group is one of the Nordics' leading e commerce groups with eleven store brands, present in seven countries where we serve more than 1 million active consumers. Through brands such as Snusbolaget.se, etc., we sell nicotine pouches, Swedish style snus online as well as disposable vapes. With our headquarters located on Östgötagatan in Stockholm we are 300 team members mainly but not exclusively based in Sweden. Also, we are an innovative and fast moving company that is growing rapidly, driving sustainable business and are changing the world in the process. We are currently on an exciting expansion journey, converting more and more smokers to smoke free alternatives across all our markets globally. MEDIA PARTNERSHIPS Haypp Group is building something exciting within Retail Media and now we're expanding our UK footprint with our first dedicated Retail Media Manager in UK to take hands on ownership of our media offering in the UK market and play a key role in shaping our European retail media offering. This is a market leading role sitting close to the UK commercial partnership and e commerce business, combining strategic responsibility with operational execution. You will be the go to person for media partnerships in the UK, ensuring our UK media partnerships performance day to day, while also contributing to how retail media is built and scaled across Europe. THE ROLE As Retail Media Manager UK, you will be responsible for developing, managing, and growing Haypp Group's media partnerships in the UK, from planning to measurement and follow up. You'll work closely with the UK commercial partnerships and e commerce teams to align media activity with trading priorities, campaigns and seasonal peaks, always ensuring our campaigns drive brand and commercial performance for our partners. You'll also act as a key contributor within the European Retail Media Team, sharing best practices, insights, and helping evolve our retail media products and ways of working across markets. Key responsibilities Own and develop Haypp Group's UK media partnerships, acting as the primary point of contact for partners and stakeholders Drive revenue growth and long term value through strategic media and commercial partnerships Collaborate closely with the UK E commerce team to align media activity with commercial priorities, campaigns, and trading plans Work together with Commercial Partnerships and Insights teams to deliver data driven, high performing media solutions Contribute to the development of retail media products, pricing, packaging, and go to market strategies at a European level Analyse media performance, extract insights, and translate them into actionable recommendations for partners and internal teams WHAT WE'RE LOOKING FOR: We believe you are a commercially minded media professional who enjoys building relationships and shaping new opportunities. You likely have: 8+ years experience of Media/digital agency, brand and marketing team or platform media sales Experience developing client/platform/agency relationships within (retail) media, digital advertising, or commercial media roles Strong understanding of retail media as well as e commerce and performance marketing through to brand driven media solutions Proven ability to manage stakeholders across multiple teams and collaborate cross markets A data driven mindset with the ability to turn insights into clear recommendations Strong communication skills and confidence working with both internal teams and external partners Experience working within regulated industries is a strong plus, but not a requirement. Why join Haypp Group? Direct impact on how retail media is built and scaled in the UK Collaborative, international environment with strong growth ambitions Opportunity to shape a rapidly evolving retail media offering in a regulated category WHAT WE OFFER We are a value driven company with our values We team up, Innovation Drives Us, Inclusion and Non Hierarchy and Going the Extra Mile at the heartbeat of everything that we do. With us you can always expect to get help from people who want to achieve things together and to be able to speak your mind in every social constellation you are part of. We highly value all ideas no matter where they come from, and we are not afraid to try new things out. We are also welcoming, inclusive and everyone at Haypp Group has a voice. In addition, we seize opportunities by putting in hands on, hard work and celebrating when we reach our goals. With us, you should always feel safe, appreciated and valued but at the same time challenged and excited. SEND US YOUR APPLICATION TODAY! If this sounds like a place where you would want to contribute and grow, let us know you're interested by submitting your application! Haypp Group is committed to equality and diversity, and we welcome applications from all qualified individuals regardless of ethnicity, religion, age, gender, sexual orientation, disability, and marital status. We want to offer you great recruitment experience, and if there is anything we can do to make you more comfortable in the process with us, please let us know. If you have any questions about the role or what it's like to work at Haypp Group in general, feel free to reach out to our responsible recruiter Lea Sjöstenat . We look forward to hearing from you!
Strategy & Growth Lead
Dmgmedia
Location: New Media Headquarters, HSK, London, W8 5HY Position: Full Time/Permanent About the role The Strategy & Growth Lead will work with the Head of New Media, helping translate vision into executable plans, investment cases and scalable operating models. This role sits across strategy, operations and growth, working closely with editorial, creative, production, commercial and finance teams to ensure New Media continues to scale. You will play a key role in: shaping where we invest, how we grow, and how we structure the business to support long-term success. This is a hands on role for someone who enjoys both big picture thinking and day to day problem solving. Main Responsibilities Lead strategic planning across New Media verticals, platforms and brands Identify new growth opportunities (platforms, geographies, verticals) Support business cases for new launches, pilots and talent investments Develop medium and long term growth roadmaps Work with finance to build and manage budgets and forecasts Support investment prioritisation across teams, formats and markets Track performance vs investment to inform future resource allocation Help develop ROI frameworks for content, talent and platform initiatives Support incubation of new formats, franchises and business models Explore opportunities beyond publishing (commerce, IP, partnerships, subscriptions, etc.) Build operating models for new initiatives from pilot to scale Coordinate cross functional teams to launch and iterate new products Operational Leadership Improve workflows, resourcing models and team structures Support scaling of production and creative operations Identify bottlenecks and propose solutions across the content lifecycle Build repeatable systems for launching and scaling new initiatives Leadership Support & Decision Making Act as a strategic partner to the Head of New Media Prepare board level and exec level materials and performance reviews Support prioritisation across competing initiatives Drive accountability against strategic goals Person Specification Who We're Looking For We're looking for someone who is commercially sharp, analytically strong, and deeply curious about modern media and platforms. Experience Background in strategy, operations, consulting, media, start ups or growth roles Experience working with financial models, budgets and performance metrics Exposure to digital media, creator economy, platforms or content businesses is highly desirable Comfortable working in fast moving, ambiguous environments Skills & Attributes Strong strategic thinking and problem solving skills Highly numerate and confident working with financial data Excellent communicator - able to influence across creative and commercial teams Organised, proactive and execution focused Comfortable moving between high level strategy and detailed delivery Strong interest in social platforms, creators and digital culture About Us DMG New Media is Daily Mail Group's social first publishing business, built to reach Gen Z and Millennial audiences across TikTok, Instagram, YouTube, Snapchat and emerging platforms. With over 150 million followers and billions of monthly views, we are building a new kind of publisher - creator led, platform native, and commercially integrated. As we enter our next phase of growth, we are looking for a Strategy & Growth Lead to help shape and scale the business - supporting growth planning, investment decisions, new ventures, and operational execution across the New Media portfolio. Package Description Our benefits package increases the longer you've been with us. Here's what to expect: 25 days' holiday (increasing by 1 per year up to a total of 30) Pension plan and life cover Discounts on online shopping, dining cards and vouchers, and access to our Employee Assistance Programme Onsite gym, subsidised canteen and onsite nurse and GP clinics Plus much more Our Commitment We are committed to increasing diversity and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status, or disability. We are Disability Confident Committed. Please let us know if you require any recruitment documentation in other formats or if you require reasonable adjustments to be made during the recruitment process. Please be assured that any such information will be held separately to your recruitment application and will not be considered as part of the selection process. Registered in England and Wales. No
Mar 06, 2026
Full time
Location: New Media Headquarters, HSK, London, W8 5HY Position: Full Time/Permanent About the role The Strategy & Growth Lead will work with the Head of New Media, helping translate vision into executable plans, investment cases and scalable operating models. This role sits across strategy, operations and growth, working closely with editorial, creative, production, commercial and finance teams to ensure New Media continues to scale. You will play a key role in: shaping where we invest, how we grow, and how we structure the business to support long-term success. This is a hands on role for someone who enjoys both big picture thinking and day to day problem solving. Main Responsibilities Lead strategic planning across New Media verticals, platforms and brands Identify new growth opportunities (platforms, geographies, verticals) Support business cases for new launches, pilots and talent investments Develop medium and long term growth roadmaps Work with finance to build and manage budgets and forecasts Support investment prioritisation across teams, formats and markets Track performance vs investment to inform future resource allocation Help develop ROI frameworks for content, talent and platform initiatives Support incubation of new formats, franchises and business models Explore opportunities beyond publishing (commerce, IP, partnerships, subscriptions, etc.) Build operating models for new initiatives from pilot to scale Coordinate cross functional teams to launch and iterate new products Operational Leadership Improve workflows, resourcing models and team structures Support scaling of production and creative operations Identify bottlenecks and propose solutions across the content lifecycle Build repeatable systems for launching and scaling new initiatives Leadership Support & Decision Making Act as a strategic partner to the Head of New Media Prepare board level and exec level materials and performance reviews Support prioritisation across competing initiatives Drive accountability against strategic goals Person Specification Who We're Looking For We're looking for someone who is commercially sharp, analytically strong, and deeply curious about modern media and platforms. Experience Background in strategy, operations, consulting, media, start ups or growth roles Experience working with financial models, budgets and performance metrics Exposure to digital media, creator economy, platforms or content businesses is highly desirable Comfortable working in fast moving, ambiguous environments Skills & Attributes Strong strategic thinking and problem solving skills Highly numerate and confident working with financial data Excellent communicator - able to influence across creative and commercial teams Organised, proactive and execution focused Comfortable moving between high level strategy and detailed delivery Strong interest in social platforms, creators and digital culture About Us DMG New Media is Daily Mail Group's social first publishing business, built to reach Gen Z and Millennial audiences across TikTok, Instagram, YouTube, Snapchat and emerging platforms. With over 150 million followers and billions of monthly views, we are building a new kind of publisher - creator led, platform native, and commercially integrated. As we enter our next phase of growth, we are looking for a Strategy & Growth Lead to help shape and scale the business - supporting growth planning, investment decisions, new ventures, and operational execution across the New Media portfolio. Package Description Our benefits package increases the longer you've been with us. Here's what to expect: 25 days' holiday (increasing by 1 per year up to a total of 30) Pension plan and life cover Discounts on online shopping, dining cards and vouchers, and access to our Employee Assistance Programme Onsite gym, subsidised canteen and onsite nurse and GP clinics Plus much more Our Commitment We are committed to increasing diversity and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status, or disability. We are Disability Confident Committed. Please let us know if you require any recruitment documentation in other formats or if you require reasonable adjustments to be made during the recruitment process. Please be assured that any such information will be held separately to your recruitment application and will not be considered as part of the selection process. Registered in England and Wales. No
Legal Counsel (Maternity cover)
Save the Children Fund
Overview Save the Children International has an exciting opportunity for a Legal Counsel (Maternity Cover) to join our global team. Team and Job Purpose The role holder will be part of SCI's legal team, comprising fourteen lawyers and two paralegals, who are responsible for providing legal advice and support to SCI's Global Teams and across SCI's 54 Country Offices. This is a fixed-term maternity cover role. We're looking for a mid to senior level lawyer to join our brilliant, dynamic team of lawyers, where you you'll have the opportunity to be involved in fascinating, challenging and meaningful work as part of an innovative and ambitious organization whose mission is to inspire breakthroughs in the way the world treats children, and to achieve immediate and lasting change in their lives. Role purpose The role holder will be expected, depending on experience and business needs, to: Advise on SCI's international programming operations (including legal risk) by supporting SCI's Country Offices in West and Central Africa and/or its other regions (Middle East, North Africa and Eastern Europe, East and Southern Africa, Latin America, Asia) as its Legal Business Partner in their corporate or contractual inquiries (including in areas such as procurement, programming, awards and finance). Provide legal advice relating to SCI Global Teams operations in matters of global scope or implication (such as global policy changes or discussions in the areas of transformation delivery, HR, awards, partnerships, procurement, finance, treasury and fundraising). Advise on governance requirements of a global organisation; Take the lead on managing certain contractual and legal risk matters/projects; Take the lead on managing relationships with certain SCI Global Teams; and Take the lead in managing other aspects of the legal team, for example law firm pro bono relationships. This is a complex, interesting role, involving engagement with a variety of functions and stakeholders within Save the Children. In the event of a major humanitarian emergency, the post-holder will be expected to work outside the normal job description and be able to vary working hours accordingly. Job Title: Legal Counsel (Maternity Cover) Reports To:Head of Program Delivery Legal Work Pattern: Hybrid/Remote with flexible working options available Contract Length: Fixed Term Contract, Maternity Cover (9 with a potential to extension to 12 months) Grade: P6 Location: Any approved Save the Children International office location in time-zone GMT +/- 2 hours. For a full list of locations that Save the Children International can hire in, please visit: SCI Careers Time Zone (that the role holder must be available to work in): GMT +/- 2 hours Salary: In accordance with our global compensation and benefits framework, location-specific salary scales and benefits will apply. For candidates based in the UK, we can offer circa £68,000 per annum Right to Work: The successful candidate must possess the unrestricted right to work in their current or preferred location for the duration of employment. Language Requirements: English (essential), French (desirable) Principal Accountabilities Delivering high quality and professional advice and support to SCI Country Offices and Global Teams on a diverse range of legal issues, including: Acting as the Legal Business Partner to SCI Country Offices in the West and Central Africa region (and/or other regions), providing timely, pragmatic and solutions-oriented legal support. Advising Global Teams and senior stakeholders on matters of global scope or implication, including on legal risk and governance-related matters; Advising on the legal aspects of scaling up programming operations, in particular, in a humanitarian crisis; Advising on issues arising under Save the Children's own internal framework; Managing advice from and relationships with SCI's external legal advisors and helping SCI stakeholders to interpret and apply such advice; Draft, review and negotiate a wide range of contracts (including partnership agreements, goods and services contracts, and other legal frameworks with Governments, multi-lateral agencies, United Nations agencies, private sector and other NGOs), including providing advice and legal support to other Global Teams Business Partners, Country Office and Global Teams stakeholders and wider Save the Children constituents; Identifying opportunities for training and new legal tools to manage and mitigate organisational risk, developing and delivering such training and tools; Lead legal team initiatives, for example relating to managing and fostering pro bono law firm relationships, identifying training and mentoring opportunities within the legal team; Advising on legal compliance areas such as fraud, sanctions and anti-terrorism, either working in conjunction with SCI's legal compliance team or independently (as required and as appropriate); and Undertake line management if required (formal or informal) and/or mentoring of more junior members of the team. Experience and Skills Essential Post-qualification experience gained in a reputable private practice or in-house legal team in one or more of the following areas of law: general corporate/commercial, charity/not-for profit, dispute resolution, regulatory. Excellent written and verbal communication skills. Strong prioritisation skills. Ability to work independently, requesting support where needed and using initiative to tackle new areas of law with confidence. Strong interpersonal skills, with the ability to communicate with people at all levels and across different cultures. Calm disposition, constructive approach and positive outlook, particularly when working under pressure. Team player, with a full appreciation of the value of collaboration. Commitment to the mission, vision and values of Save the Children. Desirable Proficiency in French (written and spoken). Experience in one or more of the following areas of law: employment, finance, data protection, intellectual property or dispute resolution. Experience operating in a range of jurisdictions, including instructing overseas counsel. Experience in the international development / humanitarian and/or charity sectors. Education and Qualifications UK or common law qualified lawyer or barrister 5+ years PQE Working at Save the Children International Save the Children is the world's leading organisation for children, employing 25,000 staff. We save children's lives. We fight for their rights. We help them fulfil their potential. Through our work in 116 countries, we put the most deprived and marginalised children first. We know that great people make a great organisation, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive environment where ambition, creativity, and integrity are highly valued. The work here is challenging but is also immensely rewarding. At Save the Children, you will be in good company, working with talented, like-minded individuals who are determined to ensure that all children survive, learn, and are protected. Your contribution will help ensure children's voices are heard at the highest levels, and that we achieve our global strategy, Ambition for Children 2030, and reach every last child. Diversity, Equity and Inclusion and Equal Opportunities DEI is core to our vision, values and global strategy. Save the Children is committed to creating a truly diverse, equitable and inclusive organisation, and one which will support us in our vision to ensure every child attains the right to survival, protection, development, and participation. We are committed to equal employment opportunities, regardless of gender, sexual orientation, race, colour, ethnic origin, nationality, disability, marital or civil partnership status, gender reassignment, pregnancy and maternity, caring or parental responsibilities, age, or beliefs and religion. We are committed to diversifying our staff to better represent the communities we serve and actively welcome underrepresented groups to apply. Reasonable adjustments will be made should any candidate invited to interview require this. Application Information Please attach a copy of your CV and cover letter with your application. A full copy of the role profile can be found here via the job listing. It is recommended that you save a copy of the role profile as it will no longer be available after the advert closes. Applications will be reviewed on a rolling basis and the job advert may be closed earlier than advertised subject to the volume of suitable applicants. Please submit your application at your earliest convenience to avoid disappointment. Due to the high volume of applications we receive, only shortlisted candidates will be contacted. Candidates who are successfully shortlisted should expect to hear from us within 2 weeks of the advert deadline. Our recruitment process: Application review by our recruiting team based on your CV and cover letter Two-stage competency-based interviews with the hiring team . click apply for full job details
Mar 06, 2026
Full time
Overview Save the Children International has an exciting opportunity for a Legal Counsel (Maternity Cover) to join our global team. Team and Job Purpose The role holder will be part of SCI's legal team, comprising fourteen lawyers and two paralegals, who are responsible for providing legal advice and support to SCI's Global Teams and across SCI's 54 Country Offices. This is a fixed-term maternity cover role. We're looking for a mid to senior level lawyer to join our brilliant, dynamic team of lawyers, where you you'll have the opportunity to be involved in fascinating, challenging and meaningful work as part of an innovative and ambitious organization whose mission is to inspire breakthroughs in the way the world treats children, and to achieve immediate and lasting change in their lives. Role purpose The role holder will be expected, depending on experience and business needs, to: Advise on SCI's international programming operations (including legal risk) by supporting SCI's Country Offices in West and Central Africa and/or its other regions (Middle East, North Africa and Eastern Europe, East and Southern Africa, Latin America, Asia) as its Legal Business Partner in their corporate or contractual inquiries (including in areas such as procurement, programming, awards and finance). Provide legal advice relating to SCI Global Teams operations in matters of global scope or implication (such as global policy changes or discussions in the areas of transformation delivery, HR, awards, partnerships, procurement, finance, treasury and fundraising). Advise on governance requirements of a global organisation; Take the lead on managing certain contractual and legal risk matters/projects; Take the lead on managing relationships with certain SCI Global Teams; and Take the lead in managing other aspects of the legal team, for example law firm pro bono relationships. This is a complex, interesting role, involving engagement with a variety of functions and stakeholders within Save the Children. In the event of a major humanitarian emergency, the post-holder will be expected to work outside the normal job description and be able to vary working hours accordingly. Job Title: Legal Counsel (Maternity Cover) Reports To:Head of Program Delivery Legal Work Pattern: Hybrid/Remote with flexible working options available Contract Length: Fixed Term Contract, Maternity Cover (9 with a potential to extension to 12 months) Grade: P6 Location: Any approved Save the Children International office location in time-zone GMT +/- 2 hours. For a full list of locations that Save the Children International can hire in, please visit: SCI Careers Time Zone (that the role holder must be available to work in): GMT +/- 2 hours Salary: In accordance with our global compensation and benefits framework, location-specific salary scales and benefits will apply. For candidates based in the UK, we can offer circa £68,000 per annum Right to Work: The successful candidate must possess the unrestricted right to work in their current or preferred location for the duration of employment. Language Requirements: English (essential), French (desirable) Principal Accountabilities Delivering high quality and professional advice and support to SCI Country Offices and Global Teams on a diverse range of legal issues, including: Acting as the Legal Business Partner to SCI Country Offices in the West and Central Africa region (and/or other regions), providing timely, pragmatic and solutions-oriented legal support. Advising Global Teams and senior stakeholders on matters of global scope or implication, including on legal risk and governance-related matters; Advising on the legal aspects of scaling up programming operations, in particular, in a humanitarian crisis; Advising on issues arising under Save the Children's own internal framework; Managing advice from and relationships with SCI's external legal advisors and helping SCI stakeholders to interpret and apply such advice; Draft, review and negotiate a wide range of contracts (including partnership agreements, goods and services contracts, and other legal frameworks with Governments, multi-lateral agencies, United Nations agencies, private sector and other NGOs), including providing advice and legal support to other Global Teams Business Partners, Country Office and Global Teams stakeholders and wider Save the Children constituents; Identifying opportunities for training and new legal tools to manage and mitigate organisational risk, developing and delivering such training and tools; Lead legal team initiatives, for example relating to managing and fostering pro bono law firm relationships, identifying training and mentoring opportunities within the legal team; Advising on legal compliance areas such as fraud, sanctions and anti-terrorism, either working in conjunction with SCI's legal compliance team or independently (as required and as appropriate); and Undertake line management if required (formal or informal) and/or mentoring of more junior members of the team. Experience and Skills Essential Post-qualification experience gained in a reputable private practice or in-house legal team in one or more of the following areas of law: general corporate/commercial, charity/not-for profit, dispute resolution, regulatory. Excellent written and verbal communication skills. Strong prioritisation skills. Ability to work independently, requesting support where needed and using initiative to tackle new areas of law with confidence. Strong interpersonal skills, with the ability to communicate with people at all levels and across different cultures. Calm disposition, constructive approach and positive outlook, particularly when working under pressure. Team player, with a full appreciation of the value of collaboration. Commitment to the mission, vision and values of Save the Children. Desirable Proficiency in French (written and spoken). Experience in one or more of the following areas of law: employment, finance, data protection, intellectual property or dispute resolution. Experience operating in a range of jurisdictions, including instructing overseas counsel. Experience in the international development / humanitarian and/or charity sectors. Education and Qualifications UK or common law qualified lawyer or barrister 5+ years PQE Working at Save the Children International Save the Children is the world's leading organisation for children, employing 25,000 staff. We save children's lives. We fight for their rights. We help them fulfil their potential. Through our work in 116 countries, we put the most deprived and marginalised children first. We know that great people make a great organisation, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive environment where ambition, creativity, and integrity are highly valued. The work here is challenging but is also immensely rewarding. At Save the Children, you will be in good company, working with talented, like-minded individuals who are determined to ensure that all children survive, learn, and are protected. Your contribution will help ensure children's voices are heard at the highest levels, and that we achieve our global strategy, Ambition for Children 2030, and reach every last child. Diversity, Equity and Inclusion and Equal Opportunities DEI is core to our vision, values and global strategy. Save the Children is committed to creating a truly diverse, equitable and inclusive organisation, and one which will support us in our vision to ensure every child attains the right to survival, protection, development, and participation. We are committed to equal employment opportunities, regardless of gender, sexual orientation, race, colour, ethnic origin, nationality, disability, marital or civil partnership status, gender reassignment, pregnancy and maternity, caring or parental responsibilities, age, or beliefs and religion. We are committed to diversifying our staff to better represent the communities we serve and actively welcome underrepresented groups to apply. Reasonable adjustments will be made should any candidate invited to interview require this. Application Information Please attach a copy of your CV and cover letter with your application. A full copy of the role profile can be found here via the job listing. It is recommended that you save a copy of the role profile as it will no longer be available after the advert closes. Applications will be reviewed on a rolling basis and the job advert may be closed earlier than advertised subject to the volume of suitable applicants. Please submit your application at your earliest convenience to avoid disappointment. Due to the high volume of applications we receive, only shortlisted candidates will be contacted. Candidates who are successfully shortlisted should expect to hear from us within 2 weeks of the advert deadline. Our recruitment process: Application review by our recruiting team based on your CV and cover letter Two-stage competency-based interviews with the hiring team . click apply for full job details
Head of Operations - East Surrey Division
NHS Tandridge, Surrey
Head of Operations - East Surrey Division Ready to make an impact? Why not consider joining us as Head of Operations within Modality East Surrey Division of Modality Partnership. We are seeking an experienced and dynamic Head of Operations to join the East Surrey Division of Modality Partnership. This full-time, senior leadership role offers the opportunity to shape, strengthen, and optimise operational services across a forward-thinking GP super-partnership. If you are a compassionate, patient-focused leader with a passion for primary care, workforce wellbeing, and service improvement, we want to hear from you. Apply now and join a partnership that embodies our organisational values of Commitment, Accountability, Respect, and Excellence (CARE). Minimum 27 days annual leave + 8 bank holidays (pro rata) Employee discounts and benefits scheme Employee Assistance Programme (EAP) Enhanced family-friendly policies Flexible working options Main duties of the job As Head of Operations, you will be a pivotal member of the Divisional Board, driving operational excellence across the East Surrey Division. You will: Lead strategic operations, workforce management, and organisational development across the division Oversee governance, compliance, HR processes, risk management, and operational performance Provide financial oversight, budget management, and optimise resource utilisation Lead digital transformation and IT infrastructure initiatives to future-proof operational delivery Shape service delivery models to enhance both patient care and staff satisfaction Support the Executive Partner and Divisional Board in planning, implementing, and evaluating organisational priorities Work collaboratively across multidisciplinary teams and external partners to ensure high-quality, efficient, and innovative services You will thrive in this role if you enjoy balancing strategic planning with hands on delivery, driving meaningful change, and optimising systems, processes, and operational performance. All employees have access to our employee benefits scheme and NHS pension. We are proud to be an Equal Opportunities Employer, committed to fair and equitable recruitment in line with the Equality Act 2010. About us Modality East Surrey Division is part of Modality Partnership, one of the UK's largest GP super-partnerships, serving over 450,000 patients with a multidisciplinary workforce of more than 1,500 staff. We are committed to continuous improvement, innovation, and scalable operational solutions, including digital transformation, automation of administrative processes, and robust governance frameworks to ensure patient safety and quality assurance. In this role, you will help shape innovative, scalable operational models that improve both patient outcomes and staff experience while supporting a culture of excellence, collaboration, and continuous improvement. If you are ready to take on a challenging and rewarding senior leadership role, where your expertise, strategic thinking, and operational insight will make a tangible difference to patient care and service delivery, we want to hear from you. Apply now to join Modality East Surrey Division and help shape the future of primary care. Job responsibilities Please refer to the supporting documents for the full Job Description outlining the core responsibilities of this role. You will thrive in this position if you: Have a passion for operational leadership within primary care Enjoy balancing strategic planning with hands on delivery Are driven to optimise systems, processes and performance Value governance, quality and patient safety If you are seeking a challenging and rewarding senior leadership role within a growing and innovative healthcare partnership, we would welcome your application. We reserve the right to close this vacancy at any time during the advertising period. Pre employment Requirements Vaccinations: Mandatory for certain roles and there may be a delay to start dates where they are not provided; we provide guidance and support to manage individual and environmental risks. Right to work: Proof of UK working eligibility required at interview. References: Two references required, one of which must be your current/most recent employer and reference checks must cover at least the past three years of employment or training. Employment history: Please notify us of any employment gaps of 6 weeks or more. Person Specification Knowledge Strong understanding of NHS guidelines, primary care operations, and service delivery models. Project and change management expertise (PRINCE2, LEAN, or equivalent desirable). Skills Proven senior leadership experience in healthcare operations, business management, HR, governance, IT, or related fields. Experience managing complex teams and delivering change within large organisations. Financial and commercial acumen, including budget management and risk assessment. Excellent stakeholder management and influencing skills at Board level. Competent in MS Office applications (Outlook, Excel, Word) and other relevant systems. Personal Qualities Strategic thinker with the ability to balance long-term vision and operational delivery. Visionary, proactive, and innovative leader. Strong communicator and collaborative relationship builder. Committed to staff development, empowerment, and wellbeing. Adaptable and resilient in a fast paced healthcare environment. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Mar 06, 2026
Full time
Head of Operations - East Surrey Division Ready to make an impact? Why not consider joining us as Head of Operations within Modality East Surrey Division of Modality Partnership. We are seeking an experienced and dynamic Head of Operations to join the East Surrey Division of Modality Partnership. This full-time, senior leadership role offers the opportunity to shape, strengthen, and optimise operational services across a forward-thinking GP super-partnership. If you are a compassionate, patient-focused leader with a passion for primary care, workforce wellbeing, and service improvement, we want to hear from you. Apply now and join a partnership that embodies our organisational values of Commitment, Accountability, Respect, and Excellence (CARE). Minimum 27 days annual leave + 8 bank holidays (pro rata) Employee discounts and benefits scheme Employee Assistance Programme (EAP) Enhanced family-friendly policies Flexible working options Main duties of the job As Head of Operations, you will be a pivotal member of the Divisional Board, driving operational excellence across the East Surrey Division. You will: Lead strategic operations, workforce management, and organisational development across the division Oversee governance, compliance, HR processes, risk management, and operational performance Provide financial oversight, budget management, and optimise resource utilisation Lead digital transformation and IT infrastructure initiatives to future-proof operational delivery Shape service delivery models to enhance both patient care and staff satisfaction Support the Executive Partner and Divisional Board in planning, implementing, and evaluating organisational priorities Work collaboratively across multidisciplinary teams and external partners to ensure high-quality, efficient, and innovative services You will thrive in this role if you enjoy balancing strategic planning with hands on delivery, driving meaningful change, and optimising systems, processes, and operational performance. All employees have access to our employee benefits scheme and NHS pension. We are proud to be an Equal Opportunities Employer, committed to fair and equitable recruitment in line with the Equality Act 2010. About us Modality East Surrey Division is part of Modality Partnership, one of the UK's largest GP super-partnerships, serving over 450,000 patients with a multidisciplinary workforce of more than 1,500 staff. We are committed to continuous improvement, innovation, and scalable operational solutions, including digital transformation, automation of administrative processes, and robust governance frameworks to ensure patient safety and quality assurance. In this role, you will help shape innovative, scalable operational models that improve both patient outcomes and staff experience while supporting a culture of excellence, collaboration, and continuous improvement. If you are ready to take on a challenging and rewarding senior leadership role, where your expertise, strategic thinking, and operational insight will make a tangible difference to patient care and service delivery, we want to hear from you. Apply now to join Modality East Surrey Division and help shape the future of primary care. Job responsibilities Please refer to the supporting documents for the full Job Description outlining the core responsibilities of this role. You will thrive in this position if you: Have a passion for operational leadership within primary care Enjoy balancing strategic planning with hands on delivery Are driven to optimise systems, processes and performance Value governance, quality and patient safety If you are seeking a challenging and rewarding senior leadership role within a growing and innovative healthcare partnership, we would welcome your application. We reserve the right to close this vacancy at any time during the advertising period. Pre employment Requirements Vaccinations: Mandatory for certain roles and there may be a delay to start dates where they are not provided; we provide guidance and support to manage individual and environmental risks. Right to work: Proof of UK working eligibility required at interview. References: Two references required, one of which must be your current/most recent employer and reference checks must cover at least the past three years of employment or training. Employment history: Please notify us of any employment gaps of 6 weeks or more. Person Specification Knowledge Strong understanding of NHS guidelines, primary care operations, and service delivery models. Project and change management expertise (PRINCE2, LEAN, or equivalent desirable). Skills Proven senior leadership experience in healthcare operations, business management, HR, governance, IT, or related fields. Experience managing complex teams and delivering change within large organisations. Financial and commercial acumen, including budget management and risk assessment. Excellent stakeholder management and influencing skills at Board level. Competent in MS Office applications (Outlook, Excel, Word) and other relevant systems. Personal Qualities Strategic thinker with the ability to balance long-term vision and operational delivery. Visionary, proactive, and innovative leader. Strong communicator and collaborative relationship builder. Committed to staff development, empowerment, and wellbeing. Adaptable and resilient in a fast paced healthcare environment. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Social Strategy Lead, Fabulous & Features
News Corp UK & Ireland Limited
The Sun is the biggest news brand in the UK, publishing hundreds of stories a day and reaching over 170m unique users digitally every month. Its exclusives set the news agenda and its campaigns have changed the lives of many. Delivering news, entertainment, and sports coverage to millions of readers every day. With a rich history spanning decades, we are dedicated to providing accurate, insightful, and engaging content across print and digital platforms. The Sun has a mass market audience and aims to appeal to a diverse audience in the UK and beyond. Your Role: The Sun is seeking a dynamic and innovative Social Strategy Lead to join our Features team, including the award winning Fabulous lifestyle brand. This is a unique opportunity to shape the social media presence and video strategy for one of the UK's leading lifestyle brands. The ideal candidate will be a creative visionary with a deep understanding of social media trends, an eye for a great story, experience working with brands and a strong commercial background. This role is full time (five days a week), operating on a 40 hour, rolling seven day rota with staggered shifts. As per the News UK flexible working policy, this role is required to work from our London Bridge office for a minimum of 3 days a week. Any part time working requests will be considered on an individual basis. As the Social Strategy Lead for Fabulous & Features, you'll be responsible for developing and executing a cutting edge social media strategy that drives growth, engagement, and brand loyalty across all our platforms. You will be confident working with our commercial team and creating brand friendly content. A key focus of this role will be the video output of the department, ensuring our content stands out in the digital space. Key Responsibilities: Lead the development and implementation of the social video strategy for Fabulous & Features, aligning it with wider brand goals and audience growth targets. A strong background on Instagram and TikTok is preferable, but the candidate should be comfortable with all existing and emerging social platforms. Be on top of the day to day video output of the Fabulous and Features teams, providing creative direction and feedback to ensure all content is optimised for social platforms and resonates with our target audience, while driving and hitting commercial goals. Work closely with our commercial team to create content which fulfils our business objectives. Line manage and mentor the Social Video Producer, providing clear daily direction, constructive feedback, and career development to foster a high performing creative unit. Oversee the workflow and output of direct reports, conducting regular performance reviews and ensuring the team delivers consistent, high quality viral content that hits key engagement targets. Utilise data and analytics to monitor the performance of all social content, particularly video. Provide regular reports and actionable insights to key stakeholders to inform future strategy and content production. Stay ahead of the curve by monitoring emerging social media trends, platform updates, and competitor activity. Proactively identify and test new features to keep our content fresh and engaging. Work closely with the editorial, fashion, beauty and production teams to ensure a seamless workflow from content creation to social distribution. Advise on best practices for storytelling and video production for social platforms. Mentor and guide the team on social best practices, fostering a culture of innovation and continuous learning. Develop and elevate the professional profiles of key team members within the fashion and beauty departments on social media to secure strategic brand deals and partnerships. Key Qualifications/Skills: You have significant experience in social media management, with a strong focus on video content strategy, preferably within the media, fashion, or lifestyle sectors. You possess a deep understanding of how to grow and monetise an audience across major social platforms like TikTok, Instagram Reels, YouTube Shorts, and Facebook. You are a natural storyteller with a flair for creating shareable, culturally relevant content. You have a portfolio that demonstrates your ability to produce high performing social video. You have proven experience in line managing or supervising junior creatives, with a track record of nurturing talent and effectively managing performance in a fast paced environment. You have strong leadership skills with the ability to provide clear briefs, manage conflicting priorities for your team, and foster a collaborative, innovative culture. You are comfortable with data and analytics, and can translate performance metrics into clear, strategic recommendations. You have excellent communication and collaboration skills, with the ability to work effectively across different teams and departments. You're a true enthusiast for fashion, beauty, celebrity, and lifestyle content, with a finger on the pulse of what's trending. Life at News Driven by passion, guided by principles and acting with purpose. We represent, reflect and reach the nation, telling the stories that matter. We inform our audiences so that they can make decisions based on trusted information. We represent, reflect and reach the nation, telling the stories that matter most. To ensure these stories resonate with as broad a audience as possible, it is essential that our organisation reflects the diversity of the people we reach. Whether through age, gender, ethnicity, disability, social class or sexuality, we are committed to representing the rich variety of voices that make up our society. And we champion a culture where everyone has the opportunity to contribute and thrive as we continue to innovate and drive long term sustainable growth. This is done through our Diversity Strategy. At News UK, we take pride in our exceptional employee led networks that bring together individuals with shared interests and create a vibrant sense of community. We believe our networks play a vital role in fostering a collaborative and supportive work culture at News UK. Groups that we support include the African & Caribbean Network, Parents and Carers, and LGBTQ+ group News Is Out, and Next Gen. Benefits Some of our benefits include: Maternity leave up to 18 weeks full basic salary & paternity leave up to 2 weeks Wide range of training available, plus full LinkedIn Learning access Private medical insurance including coverage for pre existing conditions Discounted gym memberships, free ClassPass at Home, weekly virtual yoga classes 'Bikes for Work' and 'Electric Car' scheme Up to 60% discount on Harper Collins books Access to exclusive events and competitions with exciting brands such as talkSPORT, Virgin Radio UK & The Times. Weekly virtual panel chats with top journalists and celebrities Access to wellbeing benefits such as EAP, physio/massage and counselling A generous pension scheme with employer contributions of up to 5% 30 days holiday, plus bank holidays and up to 4 volunteering days per year We want to ensure that everyone has the opportunity to perform to their best when applying for a role. If you would like to receive any information in a different way or for us to do anything differently to support you apply for any of our roles please contact us on .
Mar 06, 2026
Full time
The Sun is the biggest news brand in the UK, publishing hundreds of stories a day and reaching over 170m unique users digitally every month. Its exclusives set the news agenda and its campaigns have changed the lives of many. Delivering news, entertainment, and sports coverage to millions of readers every day. With a rich history spanning decades, we are dedicated to providing accurate, insightful, and engaging content across print and digital platforms. The Sun has a mass market audience and aims to appeal to a diverse audience in the UK and beyond. Your Role: The Sun is seeking a dynamic and innovative Social Strategy Lead to join our Features team, including the award winning Fabulous lifestyle brand. This is a unique opportunity to shape the social media presence and video strategy for one of the UK's leading lifestyle brands. The ideal candidate will be a creative visionary with a deep understanding of social media trends, an eye for a great story, experience working with brands and a strong commercial background. This role is full time (five days a week), operating on a 40 hour, rolling seven day rota with staggered shifts. As per the News UK flexible working policy, this role is required to work from our London Bridge office for a minimum of 3 days a week. Any part time working requests will be considered on an individual basis. As the Social Strategy Lead for Fabulous & Features, you'll be responsible for developing and executing a cutting edge social media strategy that drives growth, engagement, and brand loyalty across all our platforms. You will be confident working with our commercial team and creating brand friendly content. A key focus of this role will be the video output of the department, ensuring our content stands out in the digital space. Key Responsibilities: Lead the development and implementation of the social video strategy for Fabulous & Features, aligning it with wider brand goals and audience growth targets. A strong background on Instagram and TikTok is preferable, but the candidate should be comfortable with all existing and emerging social platforms. Be on top of the day to day video output of the Fabulous and Features teams, providing creative direction and feedback to ensure all content is optimised for social platforms and resonates with our target audience, while driving and hitting commercial goals. Work closely with our commercial team to create content which fulfils our business objectives. Line manage and mentor the Social Video Producer, providing clear daily direction, constructive feedback, and career development to foster a high performing creative unit. Oversee the workflow and output of direct reports, conducting regular performance reviews and ensuring the team delivers consistent, high quality viral content that hits key engagement targets. Utilise data and analytics to monitor the performance of all social content, particularly video. Provide regular reports and actionable insights to key stakeholders to inform future strategy and content production. Stay ahead of the curve by monitoring emerging social media trends, platform updates, and competitor activity. Proactively identify and test new features to keep our content fresh and engaging. Work closely with the editorial, fashion, beauty and production teams to ensure a seamless workflow from content creation to social distribution. Advise on best practices for storytelling and video production for social platforms. Mentor and guide the team on social best practices, fostering a culture of innovation and continuous learning. Develop and elevate the professional profiles of key team members within the fashion and beauty departments on social media to secure strategic brand deals and partnerships. Key Qualifications/Skills: You have significant experience in social media management, with a strong focus on video content strategy, preferably within the media, fashion, or lifestyle sectors. You possess a deep understanding of how to grow and monetise an audience across major social platforms like TikTok, Instagram Reels, YouTube Shorts, and Facebook. You are a natural storyteller with a flair for creating shareable, culturally relevant content. You have a portfolio that demonstrates your ability to produce high performing social video. You have proven experience in line managing or supervising junior creatives, with a track record of nurturing talent and effectively managing performance in a fast paced environment. You have strong leadership skills with the ability to provide clear briefs, manage conflicting priorities for your team, and foster a collaborative, innovative culture. You are comfortable with data and analytics, and can translate performance metrics into clear, strategic recommendations. You have excellent communication and collaboration skills, with the ability to work effectively across different teams and departments. You're a true enthusiast for fashion, beauty, celebrity, and lifestyle content, with a finger on the pulse of what's trending. Life at News Driven by passion, guided by principles and acting with purpose. We represent, reflect and reach the nation, telling the stories that matter. We inform our audiences so that they can make decisions based on trusted information. We represent, reflect and reach the nation, telling the stories that matter most. To ensure these stories resonate with as broad a audience as possible, it is essential that our organisation reflects the diversity of the people we reach. Whether through age, gender, ethnicity, disability, social class or sexuality, we are committed to representing the rich variety of voices that make up our society. And we champion a culture where everyone has the opportunity to contribute and thrive as we continue to innovate and drive long term sustainable growth. This is done through our Diversity Strategy. At News UK, we take pride in our exceptional employee led networks that bring together individuals with shared interests and create a vibrant sense of community. We believe our networks play a vital role in fostering a collaborative and supportive work culture at News UK. Groups that we support include the African & Caribbean Network, Parents and Carers, and LGBTQ+ group News Is Out, and Next Gen. Benefits Some of our benefits include: Maternity leave up to 18 weeks full basic salary & paternity leave up to 2 weeks Wide range of training available, plus full LinkedIn Learning access Private medical insurance including coverage for pre existing conditions Discounted gym memberships, free ClassPass at Home, weekly virtual yoga classes 'Bikes for Work' and 'Electric Car' scheme Up to 60% discount on Harper Collins books Access to exclusive events and competitions with exciting brands such as talkSPORT, Virgin Radio UK & The Times. Weekly virtual panel chats with top journalists and celebrities Access to wellbeing benefits such as EAP, physio/massage and counselling A generous pension scheme with employer contributions of up to 5% 30 days holiday, plus bank holidays and up to 4 volunteering days per year We want to ensure that everyone has the opportunity to perform to their best when applying for a role. If you would like to receive any information in a different way or for us to do anything differently to support you apply for any of our roles please contact us on .
Starling Bank
Head of Customer Care Insights
Starling Bank Manchester, Lancashire
Location:We're open to the successful candidate being based from either our Cardiff, Manchester or Southampton office. Travel between sites will be required (likely once/twice per month to one other location). Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home. Reporting to:Director of Customer Care Closing date: 10am, Thursday 12th March About Starling At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. The Opportunity The Head of Customer Care Insights is a pivotal new role responsible for driving transformative improvements across the entire Customer Care division. This role acts as a central intelligence hub, evaluating performance and customer outcomes across all departments, including the Contact Centre, Complaints, Vulnerability, Financial Ombudsman Service (FOS) activity, and Financial Assistance. The primary objective is to gain a deep understanding of operational realities and customer experiences, translating these insights into actionable strategies that lead to measurable improvements in people, customer, and business outcomes. The successful candidate will be a strategic leader who can not only identify root causes but also champion and evidence the successful implementation of change. Key Responsibilities Proactively analyse data from all customer care departments (Contact Centre, Complaints, Vulnerability, FOS, Financial Assistance) to understand the why behind current performance levels and customer outcomes (e.g., drivers of First Contact Resolution (FCR), Average Handling Time (AHT), Customer Satisfaction (CSAT . Review and analyse FOS decisions and insights, translating external feedback into necessary internal actions and change strategies to better improve customer outcomes and reduce future escalations. Develop and deliver comprehensive strategies to improve all key customer metrics (e.g., FCR, CSAT) and drive operational efficiencies across the Customer Care division. Lead and execute analysis on customer complaints and operational failure points to identify systemic issues impacting customer experience and business efficiency. Work collaboratively with department heads on the implementation and tracking of improvement initiatives, providing robust evidence that the implemented changes have successfully delivered the intended business, customer, and people improvements. Own the mandate for cost efficiency across the Customer Care area, consistently seeking opportunities for "customer wins" that simultaneously reduce operational expense. Evaluate the current processes and treatment protocols for vulnerable customers to ensure they are delivering consistently correct and fair outcomes, identifying any disparities in treatment. Determine necessary process, policy, and training changes required to enhance the fair treatment of vulnerable customers and work with department heads to successfully implement these changes. Own and maintain the governance framework for Customer Care insights and change initiatives, ensuring accountability, transparency, and adherence to regulatory requirements. Build and maintain strong, collaborative relationships with all Customer Care department heads, Operations teams, and shared services (e.g., Technology, Risk, Product) to facilitate cross-functional implementation of changes. Behaviours & Competencies: Strategic Storytelling and ability to look at data and find the "so what?" Stakeholder influencing between technical teams and business leaders, with the ability to challenge senior stakeholders' assumptions without burning bridges. A proactive mindset and ability to identify themes and emerging trends Enthusiasm for driving forward efficiency, quality and service improvements with the tenacity to overcome any obstacles. Commercial Acumen, evidenced through prioritisation of improvement initiatives Essential Skills & Experience: Ability to communicate effectively in a variety of media (written and verbal) to a wide range of audiences - customer, stakeholders, external bodies. Analytical skills to investigate, collate and evaluate information Ability to take a problem solving approach and to analyse information and situations and generate recommendations and solutions. Ability to work under pressure and manage competing priorities. Why Join Starling? Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing Our Commitment to Equality Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Mar 06, 2026
Full time
Location:We're open to the successful candidate being based from either our Cardiff, Manchester or Southampton office. Travel between sites will be required (likely once/twice per month to one other location). Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home. Reporting to:Director of Customer Care Closing date: 10am, Thursday 12th March About Starling At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. The Opportunity The Head of Customer Care Insights is a pivotal new role responsible for driving transformative improvements across the entire Customer Care division. This role acts as a central intelligence hub, evaluating performance and customer outcomes across all departments, including the Contact Centre, Complaints, Vulnerability, Financial Ombudsman Service (FOS) activity, and Financial Assistance. The primary objective is to gain a deep understanding of operational realities and customer experiences, translating these insights into actionable strategies that lead to measurable improvements in people, customer, and business outcomes. The successful candidate will be a strategic leader who can not only identify root causes but also champion and evidence the successful implementation of change. Key Responsibilities Proactively analyse data from all customer care departments (Contact Centre, Complaints, Vulnerability, FOS, Financial Assistance) to understand the why behind current performance levels and customer outcomes (e.g., drivers of First Contact Resolution (FCR), Average Handling Time (AHT), Customer Satisfaction (CSAT . Review and analyse FOS decisions and insights, translating external feedback into necessary internal actions and change strategies to better improve customer outcomes and reduce future escalations. Develop and deliver comprehensive strategies to improve all key customer metrics (e.g., FCR, CSAT) and drive operational efficiencies across the Customer Care division. Lead and execute analysis on customer complaints and operational failure points to identify systemic issues impacting customer experience and business efficiency. Work collaboratively with department heads on the implementation and tracking of improvement initiatives, providing robust evidence that the implemented changes have successfully delivered the intended business, customer, and people improvements. Own the mandate for cost efficiency across the Customer Care area, consistently seeking opportunities for "customer wins" that simultaneously reduce operational expense. Evaluate the current processes and treatment protocols for vulnerable customers to ensure they are delivering consistently correct and fair outcomes, identifying any disparities in treatment. Determine necessary process, policy, and training changes required to enhance the fair treatment of vulnerable customers and work with department heads to successfully implement these changes. Own and maintain the governance framework for Customer Care insights and change initiatives, ensuring accountability, transparency, and adherence to regulatory requirements. Build and maintain strong, collaborative relationships with all Customer Care department heads, Operations teams, and shared services (e.g., Technology, Risk, Product) to facilitate cross-functional implementation of changes. Behaviours & Competencies: Strategic Storytelling and ability to look at data and find the "so what?" Stakeholder influencing between technical teams and business leaders, with the ability to challenge senior stakeholders' assumptions without burning bridges. A proactive mindset and ability to identify themes and emerging trends Enthusiasm for driving forward efficiency, quality and service improvements with the tenacity to overcome any obstacles. Commercial Acumen, evidenced through prioritisation of improvement initiatives Essential Skills & Experience: Ability to communicate effectively in a variety of media (written and verbal) to a wide range of audiences - customer, stakeholders, external bodies. Analytical skills to investigate, collate and evaluate information Ability to take a problem solving approach and to analyse information and situations and generate recommendations and solutions. Ability to work under pressure and manage competing priorities. Why Join Starling? Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing Our Commitment to Equality Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Breakthrough T1D
Senior Corporate Partnerships Manager
Breakthrough T1D
Location: Hybrid working - Part London office-based (E14) and part home working. The post holder will work a minimum of one day a week in the office. Salary: £46,750 per annum Hours: 35 hours per week Closing date: Tuesday 31 March 2026 at 10.00am Interview date: Monday 13 April in person with a possible second stage in person on Friday 17 April. This is a permanent role. Who we are looking for Breakthrough T1D is the UK s leading type 1 diabetes charity, dedicated to funding research, advocating for change, and supporting the T1D community. A year into our exciting rebrand from JDRF to Breakthrough T1D, we re looking for a Senior Corporate Partnerships Manager to help us build on this momentum. Do you have a passion for building and driving mutually beneficial partnerships that can help drive forward breakthroughs in type 1 diabetes? The Senior Corporate Partnerships Manager role presents an opportunity to play a critical role in income and impact for our work here at Breakthrough T1D. You will oversee strategic partnerships with key industry partners who share our passion for a world without T1D. We re looking for a confident relationship builder with experience and a touch of creative flair to build on our highly valued strong and long-established partnerships. We want to take these partnerships to another level in the years ahead and build further partnerships to accelerate progress for our mission. This role is a key member of the Fundraising & Engagement division and engages with senior colleagues across the organisation, within our international Breakthrough T1D community and also key partners. It s an exciting time at Breakthrough T1D with a new and ambitious strategy and if you d like to help make the next chapter a reality, we would love to hear from you. Experience required You ll have previous experience of: Extensive experience of either working in corporate fundraising, preferably in a new business environment, or working in a commercial marketing/sales position in a client facing role, preferably with knowledge of the medtech and pharmaceutical industries. Experience of researching, prioritising and developing new strategic business partnership opportunities. Experience of achieving and exceeding new business income targets including developing individual corporate partnerships to the value of £100k+. About Breakthrough T1D Breakthrough T1D is the world s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1. Employee benefits As an employer we offer: Hybrid working arrangements Flexible working and will consider compressed hours Generous annual leave entitlement 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years service Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment Season ticket and cycle loan Pension scheme Family-friendly policies maternity, paternity, adoption and shared parental leave at enhanced rates Personalised training to suit your career aspirations and professional development Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.
Mar 05, 2026
Full time
Location: Hybrid working - Part London office-based (E14) and part home working. The post holder will work a minimum of one day a week in the office. Salary: £46,750 per annum Hours: 35 hours per week Closing date: Tuesday 31 March 2026 at 10.00am Interview date: Monday 13 April in person with a possible second stage in person on Friday 17 April. This is a permanent role. Who we are looking for Breakthrough T1D is the UK s leading type 1 diabetes charity, dedicated to funding research, advocating for change, and supporting the T1D community. A year into our exciting rebrand from JDRF to Breakthrough T1D, we re looking for a Senior Corporate Partnerships Manager to help us build on this momentum. Do you have a passion for building and driving mutually beneficial partnerships that can help drive forward breakthroughs in type 1 diabetes? The Senior Corporate Partnerships Manager role presents an opportunity to play a critical role in income and impact for our work here at Breakthrough T1D. You will oversee strategic partnerships with key industry partners who share our passion for a world without T1D. We re looking for a confident relationship builder with experience and a touch of creative flair to build on our highly valued strong and long-established partnerships. We want to take these partnerships to another level in the years ahead and build further partnerships to accelerate progress for our mission. This role is a key member of the Fundraising & Engagement division and engages with senior colleagues across the organisation, within our international Breakthrough T1D community and also key partners. It s an exciting time at Breakthrough T1D with a new and ambitious strategy and if you d like to help make the next chapter a reality, we would love to hear from you. Experience required You ll have previous experience of: Extensive experience of either working in corporate fundraising, preferably in a new business environment, or working in a commercial marketing/sales position in a client facing role, preferably with knowledge of the medtech and pharmaceutical industries. Experience of researching, prioritising and developing new strategic business partnership opportunities. Experience of achieving and exceeding new business income targets including developing individual corporate partnerships to the value of £100k+. About Breakthrough T1D Breakthrough T1D is the world s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1. Employee benefits As an employer we offer: Hybrid working arrangements Flexible working and will consider compressed hours Generous annual leave entitlement 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years service Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment Season ticket and cycle loan Pension scheme Family-friendly policies maternity, paternity, adoption and shared parental leave at enhanced rates Personalised training to suit your career aspirations and professional development Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.
Quickline Communications
Head of Procurement
Quickline Communications Eppleworth, North Humberside
Head of Procurement We re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. We are one of the UK s fully funded Altnets. Our mission relies on a team full of inspiring, customer obsessed people, and we re looking for a Head of Procurement to play a pivotal role in our transformation and growth. This is an opportunity for a leader who is energised by driving commercial excellence, thrives on building strong partnerships, and takes pride in creating long-term value. Could that be you? Here s why you ll love this role -You will lead on our procurement transformation journey, with full ownership of our spend which is well in excess of £100m across 600 partners. - By establishing robust frameworks, you ll hold suppliers accountable for delivery, cost, and quality, ensuring best-in-class outcomes. - With a focus on efficiency, you ll champion digitisation and automation, maximising ROI from systems like Salesforce while streamlining processes. - Through leadership and mentoring, you ll develop a high-performance team, building career pathways and fostering a culture of accountability and continuous improvement. Here s why you ll be great in this role - You will be an accomplished senior procurement leader with a proven background in customer-obsessed, high-growth organisations ideally with exposure to private equity environments, challenger brands, or high-tech businesses where digitisation and automation are at the core. - Leveraging strong commercial acumen, you ll excel in negotiations, cost control, and supplier accountability, consistently driving measurable savings. - Backed by experience in digitisation and automation, you ll use technology to enhance visibility, governance, and efficiency across procurement. - As an influential leader, you ll inspire cultural change, embedding cost-consciousness, customer focus, and best practice across the business. The benefits - Pension 5% employer / 5% employee contribution. - Health Cashback Scheme Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy or sell up to 5 additional days annual leave - Enhanced Paternity/Maternity/Adoption leave - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular Lunch & Learns - Social Events Summer and End of Year parties etc. - Customer Obsessed Awards - Regular opportunities to win! Note to agencies Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ( ATS ). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role
Mar 05, 2026
Full time
Head of Procurement We re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. We are one of the UK s fully funded Altnets. Our mission relies on a team full of inspiring, customer obsessed people, and we re looking for a Head of Procurement to play a pivotal role in our transformation and growth. This is an opportunity for a leader who is energised by driving commercial excellence, thrives on building strong partnerships, and takes pride in creating long-term value. Could that be you? Here s why you ll love this role -You will lead on our procurement transformation journey, with full ownership of our spend which is well in excess of £100m across 600 partners. - By establishing robust frameworks, you ll hold suppliers accountable for delivery, cost, and quality, ensuring best-in-class outcomes. - With a focus on efficiency, you ll champion digitisation and automation, maximising ROI from systems like Salesforce while streamlining processes. - Through leadership and mentoring, you ll develop a high-performance team, building career pathways and fostering a culture of accountability and continuous improvement. Here s why you ll be great in this role - You will be an accomplished senior procurement leader with a proven background in customer-obsessed, high-growth organisations ideally with exposure to private equity environments, challenger brands, or high-tech businesses where digitisation and automation are at the core. - Leveraging strong commercial acumen, you ll excel in negotiations, cost control, and supplier accountability, consistently driving measurable savings. - Backed by experience in digitisation and automation, you ll use technology to enhance visibility, governance, and efficiency across procurement. - As an influential leader, you ll inspire cultural change, embedding cost-consciousness, customer focus, and best practice across the business. The benefits - Pension 5% employer / 5% employee contribution. - Health Cashback Scheme Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy or sell up to 5 additional days annual leave - Enhanced Paternity/Maternity/Adoption leave - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular Lunch & Learns - Social Events Summer and End of Year parties etc. - Customer Obsessed Awards - Regular opportunities to win! Note to agencies Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ( ATS ). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role
Naomi House & Jacksplace
Senior Fundraiser (Corporate Partnerships)
Naomi House & Jacksplace Sutton, Surrey
Senior Fundraiser (Corporate Partnerships) Application Deadline: 26 February 2026 Department: Fundraising Employment Type: Full Time Location: Sutton Scotney Reporting To: Katie Wilson Description At Naomi House & Jacksplace, we provide specialist hospice care to children and young adults up to age 35 - supporting around 600 families every year. Your work will help us Reach More and Do More for the families who need us most. Headline Responsibilities: We are looking for a dynamic relationship-builder to: Win new business and pitch creative partnership opportunities Grow meaningful corporate relationships with exceptional stewardship Represent us at meetings, events and networking opportunites Craft compelling proposals and engagement plans that inspire companies to champion our mission. Use insight and CRM data to drive results If you are passionate, proactive and ready to make an impact, we'd love to hear from you. Skills, Knowledge and Expertise: Proven experience in corporate fundraising, partnerships, or relationship management (2+ years ideal). A confident communicator-skilled at presenting, pitching, and writing with impact. Strong organisational skills with the ability to manage multiple projects simultaneously and work to ambitious targets. Creative, proactive, and commercially aware, with the ability to spot opportunities and turn ideas into action. Experience managing four and five figure partnerships. Comfortable working independently and as part of a collaborative, passionate fundraising team. Full driving licence and willingness to travel across the region. Why Join Us? This is not just another fundraising role-it is an opportunity to be part of shaping the future of corporate giving at Naomi House & Jacksplace. You'll be joining a supportive, ambitious team that believes in compassion, creativity, and collaboration. Every partnership you build helps us deliver extraordinary care to children and young adults who need us most. This is a permanent, full-time role working 37.5 hours per week. You will work Monday - Friday with occasional evening and weekend hours required. This role offers hybrid work, working 3 days in the office at our Hospices in Sutton Scotney, and 2 days remotely. Due to the nature of the role, you will be required to travel around the region to meet business leaders, donors and supporters. Salary - up to £35,000 FTE, dependent upon experience. Benefits include flexible working options, 28-days holiday, plus bank holidays, group pension scheme, life assurance, Health cash plan and the opportunity to work in an organisation where every job matters. Find out more about Naomi House & Jacksplace in this short film:
Mar 05, 2026
Full time
Senior Fundraiser (Corporate Partnerships) Application Deadline: 26 February 2026 Department: Fundraising Employment Type: Full Time Location: Sutton Scotney Reporting To: Katie Wilson Description At Naomi House & Jacksplace, we provide specialist hospice care to children and young adults up to age 35 - supporting around 600 families every year. Your work will help us Reach More and Do More for the families who need us most. Headline Responsibilities: We are looking for a dynamic relationship-builder to: Win new business and pitch creative partnership opportunities Grow meaningful corporate relationships with exceptional stewardship Represent us at meetings, events and networking opportunites Craft compelling proposals and engagement plans that inspire companies to champion our mission. Use insight and CRM data to drive results If you are passionate, proactive and ready to make an impact, we'd love to hear from you. Skills, Knowledge and Expertise: Proven experience in corporate fundraising, partnerships, or relationship management (2+ years ideal). A confident communicator-skilled at presenting, pitching, and writing with impact. Strong organisational skills with the ability to manage multiple projects simultaneously and work to ambitious targets. Creative, proactive, and commercially aware, with the ability to spot opportunities and turn ideas into action. Experience managing four and five figure partnerships. Comfortable working independently and as part of a collaborative, passionate fundraising team. Full driving licence and willingness to travel across the region. Why Join Us? This is not just another fundraising role-it is an opportunity to be part of shaping the future of corporate giving at Naomi House & Jacksplace. You'll be joining a supportive, ambitious team that believes in compassion, creativity, and collaboration. Every partnership you build helps us deliver extraordinary care to children and young adults who need us most. This is a permanent, full-time role working 37.5 hours per week. You will work Monday - Friday with occasional evening and weekend hours required. This role offers hybrid work, working 3 days in the office at our Hospices in Sutton Scotney, and 2 days remotely. Due to the nature of the role, you will be required to travel around the region to meet business leaders, donors and supporters. Salary - up to £35,000 FTE, dependent upon experience. Benefits include flexible working options, 28-days holiday, plus bank holidays, group pension scheme, life assurance, Health cash plan and the opportunity to work in an organisation where every job matters. Find out more about Naomi House & Jacksplace in this short film:
TJX Europe
Assistant Building Surveyor
TJX Europe Watford, Hertfordshire
TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: We are seeking an Assistant Building Surveyor to support the delivery and oversight of retail shell specifications and landlord shell works across our expanding store portfolio. This role involves the drafting and producing of technical shell specifications, input in technical advice and review of shell drawings, monitoring compliance with technical standards, and liaising with landlords and project teams to ensure shell handovers meet brand and operational requirements. You'll gain valuable experience in retail development, construction interface, and technical due diligence, with support towards professional chartership. Key Responsibilities In collaboration with our Acquisition and Architecture team, liaise directly with Landlords to arrange visits to new potential sites and identify suitability, modifications and risks which will be encountered in the construction and delivery phase of the project. Technical input in the preparation of project feasibilities. Advise on areas such as repair condition, structural condition and planning risks. Identify when and where specialist consultant input would be required regarding factors such as asbestos, methane, listed building conditions, Party Wall, RAAC, The Building Safety Act etc. Own the process of obtaining relevant and necessary technical details, specifications and information necessary to aid the preparation of store Capex. Alongside and in collaboration with Commercial Construction, input, guide and assist in the preparation of documents for Capex, Final Approval Form and the Agreement to Lease. Negotiate directly with Landlords surveyors to obtain best value and construction detail to achieve or exceed the standards proposed in the Heads of Terms. Liaise directly with internal and external Lawyers in the review of AFL's and Lease agreements for new stores, expansions, downsizes and ad-hoc projects where Landlord interfaces are required, advising where needed on technical elements. Monitor the Landlords works on site to ensure compliance with the Shell Specification and Lease Agreement, ensuring progress is monitored in a formal manner by issuing weekly progress reports. Ensure relevant documents are provided by the Landlord at Practical Completion. Coordinate and act as primary contact for both internal and external technical teams in the obtaining of Landlords approvals for shop fit proposals and provide licence documents as required. Represent TJX in formal access meetings with the Landlord on access and handover of the unit to TJX Construction team. Ensure landlords defects are highlighted, recorded and rectified in a timely manner with close monitoring and reporting. Act as primary contact for the TJX Construction team for any interface with Landlord should issues arise during fit out. Liaise with internal TJX Utilities and Energy teams in arranging installation of utility supply meters or Change of Tenancy agreements. Key Skills, Knowledge & Experience Negotiation and interpersonal skills to effectively interact with stakeholders and resolve issues with proficiently. Ability to foresee risk and plan projects in a proactive and professional manner. Fluency in the English language with the ability to draft reports and communications effectively, efficiently and proactively. HNC/HND and/or Degree level qualification relevant within the Construction industry e.g. Building Surveying, Construction, Project or Programme Management, Engineering or Built Environment. 1-2 years of post graduate experience preferred. Flexible, agile & able to prioritise. Excellent communication, negotiation & influencing skills. Able to collaborate in an inclusive culture. Confident networker & diplomatic communicator with an ability to build lasting relationships across geographies & functions. Able to work under own initiative & time critical conditions. Agile and adaptable, able to manage competing priorities in a fast-paced environment. Extensive travel within the UK and ROI will be required, along with willingness to travel to our European markets should workload require. Full driving licence required. You must have the legal right to work in the country you are applying to. Closing date for all applications 11th March 2026. As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 73 Clarendon Road Location: EUR Home Office Watford GB
Mar 05, 2026
Full time
TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: We are seeking an Assistant Building Surveyor to support the delivery and oversight of retail shell specifications and landlord shell works across our expanding store portfolio. This role involves the drafting and producing of technical shell specifications, input in technical advice and review of shell drawings, monitoring compliance with technical standards, and liaising with landlords and project teams to ensure shell handovers meet brand and operational requirements. You'll gain valuable experience in retail development, construction interface, and technical due diligence, with support towards professional chartership. Key Responsibilities In collaboration with our Acquisition and Architecture team, liaise directly with Landlords to arrange visits to new potential sites and identify suitability, modifications and risks which will be encountered in the construction and delivery phase of the project. Technical input in the preparation of project feasibilities. Advise on areas such as repair condition, structural condition and planning risks. Identify when and where specialist consultant input would be required regarding factors such as asbestos, methane, listed building conditions, Party Wall, RAAC, The Building Safety Act etc. Own the process of obtaining relevant and necessary technical details, specifications and information necessary to aid the preparation of store Capex. Alongside and in collaboration with Commercial Construction, input, guide and assist in the preparation of documents for Capex, Final Approval Form and the Agreement to Lease. Negotiate directly with Landlords surveyors to obtain best value and construction detail to achieve or exceed the standards proposed in the Heads of Terms. Liaise directly with internal and external Lawyers in the review of AFL's and Lease agreements for new stores, expansions, downsizes and ad-hoc projects where Landlord interfaces are required, advising where needed on technical elements. Monitor the Landlords works on site to ensure compliance with the Shell Specification and Lease Agreement, ensuring progress is monitored in a formal manner by issuing weekly progress reports. Ensure relevant documents are provided by the Landlord at Practical Completion. Coordinate and act as primary contact for both internal and external technical teams in the obtaining of Landlords approvals for shop fit proposals and provide licence documents as required. Represent TJX in formal access meetings with the Landlord on access and handover of the unit to TJX Construction team. Ensure landlords defects are highlighted, recorded and rectified in a timely manner with close monitoring and reporting. Act as primary contact for the TJX Construction team for any interface with Landlord should issues arise during fit out. Liaise with internal TJX Utilities and Energy teams in arranging installation of utility supply meters or Change of Tenancy agreements. Key Skills, Knowledge & Experience Negotiation and interpersonal skills to effectively interact with stakeholders and resolve issues with proficiently. Ability to foresee risk and plan projects in a proactive and professional manner. Fluency in the English language with the ability to draft reports and communications effectively, efficiently and proactively. HNC/HND and/or Degree level qualification relevant within the Construction industry e.g. Building Surveying, Construction, Project or Programme Management, Engineering or Built Environment. 1-2 years of post graduate experience preferred. Flexible, agile & able to prioritise. Excellent communication, negotiation & influencing skills. Able to collaborate in an inclusive culture. Confident networker & diplomatic communicator with an ability to build lasting relationships across geographies & functions. Able to work under own initiative & time critical conditions. Agile and adaptable, able to manage competing priorities in a fast-paced environment. Extensive travel within the UK and ROI will be required, along with willingness to travel to our European markets should workload require. Full driving licence required. You must have the legal right to work in the country you are applying to. Closing date for all applications 11th March 2026. As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 73 Clarendon Road Location: EUR Home Office Watford GB
Managing Director, Head of Global Consultant Relations
LGBT Great
Overview Overview Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together. Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values are key to driving our success, and are at the heart of everything we do: Clients Come First - Always Execution Supersedes Intention Together We Win Diversity Improves Results Truth Builds Trust If our mission, values, and purpose align with your own, we would love to hear from you! What you will do Responsibilities Develop and drive the global consultant relations strategy, establishing common objectives and a unified, coordinated approach across the organisation. Deliver this strategy through dedicated consultant relations teams in London and Denver, alongside institutional sales teams worldwide. Collaborate closely with regional institutional business heads to ensure alignment and coordination of global consultant strategy, objectives, and activities with local market needs. Act as the internal advocate for the global consultant agenda, promoting awareness and understanding of consultant relationships throughout the company and securing support from all relevant areas. Engage with senior leadership at key consultant firms, fostering high-level relationships between JHI and consultants to facilitate commercial success. Expand JHI's consultant network by leveraging both existing contacts and new relationships. Coordinate global communications with consultants to ensure a consistent and unified message. Build strong partnerships with Investment teams, particularly with asset class heads and key institutional franchises. Contribute to investment strategy prioritisation across JHI and help shape the overall direction of the institutional business. Support and empower the dedicated consultant relations teams in their day-to-day activities as required. Partner with Marketing to ensure that content, campaigns, and events are aligned with the overarching consultant strategy and priority products. Adhere to corporate policies and budgets, maintaining appropriate activity levels to achieve targets. Ensure you are compliant with all relevant regulatory and corporate policies. What to expect when you join our firm What to expect Hybrid working and reasonable accommodations Generous Holiday policies Excellent Health and Wellbeing benefits including corporate membership to ClassPass Paid volunteer time to step away from your desk and into the community Support to grow through professional development courses, tuition/qualification reimbursement and more Maternal/paternal leave benefits and family services Complimentary subscription to Headspace - the mindfulness app All employee events including networking opportunities and social activities Lunch allowance for use within our subsidized onsite canteen Must have skills Must have skills Extensive consultant relations experience and a very strong network within the asset management industry, ideally gained in a similar role Comprehensive knowledge of major asset classes, including fixed income, equities, multi-asset, and alternatives Excellent understanding of the investment needs and objectives of institutional investors Ability to analyse and understand different consultant business models and key market trends Ability to operate across global markets A strong knowledge and understanding of the global consulatnts Demonstrated ability to develop and maintain deep relationships with key decision-makers and senior management, both internally and externally Effective prioritisation and time management skills to proactively build a network of senior-level industry relationships Proven ability to work collaboratively and foster strong partnerships within the Client Group and across the wider organisation Strong leadership capabilities with a track record of managing and inspiring high-performing global teams Exceptional written, verbal, and presentation skills, with the ability to communicate clearly and persuasively Demonstrates strong emotional intelligence and the ability to influence and inspire trust Excellent attention to detail, analytical, and problem-solving skills Strategic thinker with the ability to set direction and drive outcomes Client-centric mindset, with a strong sense of teamwork and commitment to putting clients first Nice to have skills Nice to have skills Educated to degree level, with IMC or equivalent professional qualification preferred Experience managing relationships across multiple regions and cultures In-depth understanding of emerging asset classes and innovative investment solutions Experience leading organisational change or integration initiatives Exposure to regulatory and governance frameworks within asset management Ability to identify and capitalise on new business opportunities within the consultant channel Track record of enhancing a firm's reputation within the consultant and institutional marketplace Experience with digital engagement strategies and tools to strengthen consultant relationships Supervisory responsibilities Supervisory responsibilities Yes Potential for growth Potential for growth Mentoring Leadership development programs Regular training Career development services Continuing education courses For those in scope of Knowledge & Competence (MiFID II) For those in scope of Knowledge & Competence (MiFID II) Knowledge of financial markets, financial markets function and the impact of economic figures and national/regional/global events on markets Understanding of issues relating to market abuse and anti-money laundering Annual attestation You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role. At Janus Henderson Investors we're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds. Don't worry if you don't think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can't accommodate every flexible working request we're happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at . Annual Bonus Opportunity: Position may be eligible to receive an annual discretionary bonus award from the profit pool. The profit pool is funded based on Company profits. Individual bonuses are determined based on Company, department, team and individual performance. Benefits: Janus Henderson is committed to offering a comprehensive total rewards package to eligible employees that includes; competitive compensation, pension/retirement plans, and various health, wellbeing and lifestyle benefits. To learn more about our offerings please visit the Why Join Us section on the career page here. Janus Henderson Investors is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks. Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee's job functions (as determined by Janus Henderson at its sole discretion). You should be willing to adhere to the provisions of our Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants' past political contributions or activity may impact applicants' eligibility for this position. You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role.
Mar 05, 2026
Full time
Overview Overview Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together. Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values are key to driving our success, and are at the heart of everything we do: Clients Come First - Always Execution Supersedes Intention Together We Win Diversity Improves Results Truth Builds Trust If our mission, values, and purpose align with your own, we would love to hear from you! What you will do Responsibilities Develop and drive the global consultant relations strategy, establishing common objectives and a unified, coordinated approach across the organisation. Deliver this strategy through dedicated consultant relations teams in London and Denver, alongside institutional sales teams worldwide. Collaborate closely with regional institutional business heads to ensure alignment and coordination of global consultant strategy, objectives, and activities with local market needs. Act as the internal advocate for the global consultant agenda, promoting awareness and understanding of consultant relationships throughout the company and securing support from all relevant areas. Engage with senior leadership at key consultant firms, fostering high-level relationships between JHI and consultants to facilitate commercial success. Expand JHI's consultant network by leveraging both existing contacts and new relationships. Coordinate global communications with consultants to ensure a consistent and unified message. Build strong partnerships with Investment teams, particularly with asset class heads and key institutional franchises. Contribute to investment strategy prioritisation across JHI and help shape the overall direction of the institutional business. Support and empower the dedicated consultant relations teams in their day-to-day activities as required. Partner with Marketing to ensure that content, campaigns, and events are aligned with the overarching consultant strategy and priority products. Adhere to corporate policies and budgets, maintaining appropriate activity levels to achieve targets. Ensure you are compliant with all relevant regulatory and corporate policies. What to expect when you join our firm What to expect Hybrid working and reasonable accommodations Generous Holiday policies Excellent Health and Wellbeing benefits including corporate membership to ClassPass Paid volunteer time to step away from your desk and into the community Support to grow through professional development courses, tuition/qualification reimbursement and more Maternal/paternal leave benefits and family services Complimentary subscription to Headspace - the mindfulness app All employee events including networking opportunities and social activities Lunch allowance for use within our subsidized onsite canteen Must have skills Must have skills Extensive consultant relations experience and a very strong network within the asset management industry, ideally gained in a similar role Comprehensive knowledge of major asset classes, including fixed income, equities, multi-asset, and alternatives Excellent understanding of the investment needs and objectives of institutional investors Ability to analyse and understand different consultant business models and key market trends Ability to operate across global markets A strong knowledge and understanding of the global consulatnts Demonstrated ability to develop and maintain deep relationships with key decision-makers and senior management, both internally and externally Effective prioritisation and time management skills to proactively build a network of senior-level industry relationships Proven ability to work collaboratively and foster strong partnerships within the Client Group and across the wider organisation Strong leadership capabilities with a track record of managing and inspiring high-performing global teams Exceptional written, verbal, and presentation skills, with the ability to communicate clearly and persuasively Demonstrates strong emotional intelligence and the ability to influence and inspire trust Excellent attention to detail, analytical, and problem-solving skills Strategic thinker with the ability to set direction and drive outcomes Client-centric mindset, with a strong sense of teamwork and commitment to putting clients first Nice to have skills Nice to have skills Educated to degree level, with IMC or equivalent professional qualification preferred Experience managing relationships across multiple regions and cultures In-depth understanding of emerging asset classes and innovative investment solutions Experience leading organisational change or integration initiatives Exposure to regulatory and governance frameworks within asset management Ability to identify and capitalise on new business opportunities within the consultant channel Track record of enhancing a firm's reputation within the consultant and institutional marketplace Experience with digital engagement strategies and tools to strengthen consultant relationships Supervisory responsibilities Supervisory responsibilities Yes Potential for growth Potential for growth Mentoring Leadership development programs Regular training Career development services Continuing education courses For those in scope of Knowledge & Competence (MiFID II) For those in scope of Knowledge & Competence (MiFID II) Knowledge of financial markets, financial markets function and the impact of economic figures and national/regional/global events on markets Understanding of issues relating to market abuse and anti-money laundering Annual attestation You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role. At Janus Henderson Investors we're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds. Don't worry if you don't think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can't accommodate every flexible working request we're happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at . Annual Bonus Opportunity: Position may be eligible to receive an annual discretionary bonus award from the profit pool. The profit pool is funded based on Company profits. Individual bonuses are determined based on Company, department, team and individual performance. Benefits: Janus Henderson is committed to offering a comprehensive total rewards package to eligible employees that includes; competitive compensation, pension/retirement plans, and various health, wellbeing and lifestyle benefits. To learn more about our offerings please visit the Why Join Us section on the career page here. Janus Henderson Investors is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks. Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee's job functions (as determined by Janus Henderson at its sole discretion). You should be willing to adhere to the provisions of our Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants' past political contributions or activity may impact applicants' eligibility for this position. You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role.
Harrison Scott Associates
Chief Digital Officer - England - £Executive Board Level Package
Harrison Scott Associates
This position has now been filled, but has been left on our website as we have other similar vacancies to this on an ongoing basis that might interest you. More importantly, we have vacancies that are not advertised due to their confidential nature therefore it would certainly be in your interest to email your CV, as a word document, depending on which sector you are in, to :- Board level, account management and all levels of sales vacancies - Our divisional heads will then email your CV internally to the consultant who specialises in your exact sector, for example a category of packaging is cartons, a category of print is print management, in fact we have over 30 specialist categories. Our specialist consultant will contact you if we have a live vacancy that matches, or contact you in the near future as soon a good match to skill set and experience becomes available. A large communications company is on the search for an exceptional candidate to take control of every aspect of the organisation's technical and IT activities. This is a key board appointment within one of our longest standing and most successful clients. The CDO will establish the technological vision for our client and lead the company's technical delivery and support functions. The scope of the CDO includes identifying and supporting business transformation needs and where necessary establishing technology partnerships to deliver at the pace the business requires. The role will provide a voice for technology, understanding the strategic objectives and business priorities of our business and client environments, translating business problems into technical solutions. Owning the technical product roadmap and portfolio management team, you will deliver a profitable and sustainable IT function that supports the immediate and strategic needs of the business. Knowledge and Experience The CDO will have a successful track record in representing technology at board level and leading the Digital Transformation within an organisation (minimum of 6 years). Candidates must have experience in inspiring technical teams with over 50 employees. We are looking for someone who has operated within modern technical structures, has a good knowledge of agile methodologies, and a mature approach to partnerships and strategic supply chains to deliver business value. The CDO will have the vision and experience to support decentralised technology models whilst ensuring a governance framework controls risk and technical debt. Candidates must be competent in leading teams to collaborate with the business and clients and support identifying, selecting, and deploying new technology. You will have experience in designing technology based commercial models to create new revenue streams associated with digital transformation. If you have registered with us and wish to use your existing details to apply for this vacancy please login here. If you would like to register with us please click here To apply for this vacancy fill in the form below. The following fields are required. We ask that you only apply for any of our vacancies if you are resident in the UK and you work / have recently worked in the print, packaging or paper sectors. We prefer MS Word format (.doc or .docx) Being the largest recruitment company in print, packaging and paper we receive new vacancies on a daily basis. The software we use to "skill match" can "read" a word document but not a PDF. You will be considered for many more positions if your CV is in word format. The following section is OPTIONAL however if you have the time it would help tremendously in us matching you to over 300 positions (the average number we have at any one time).
Mar 05, 2026
Full time
This position has now been filled, but has been left on our website as we have other similar vacancies to this on an ongoing basis that might interest you. More importantly, we have vacancies that are not advertised due to their confidential nature therefore it would certainly be in your interest to email your CV, as a word document, depending on which sector you are in, to :- Board level, account management and all levels of sales vacancies - Our divisional heads will then email your CV internally to the consultant who specialises in your exact sector, for example a category of packaging is cartons, a category of print is print management, in fact we have over 30 specialist categories. Our specialist consultant will contact you if we have a live vacancy that matches, or contact you in the near future as soon a good match to skill set and experience becomes available. A large communications company is on the search for an exceptional candidate to take control of every aspect of the organisation's technical and IT activities. This is a key board appointment within one of our longest standing and most successful clients. The CDO will establish the technological vision for our client and lead the company's technical delivery and support functions. The scope of the CDO includes identifying and supporting business transformation needs and where necessary establishing technology partnerships to deliver at the pace the business requires. The role will provide a voice for technology, understanding the strategic objectives and business priorities of our business and client environments, translating business problems into technical solutions. Owning the technical product roadmap and portfolio management team, you will deliver a profitable and sustainable IT function that supports the immediate and strategic needs of the business. Knowledge and Experience The CDO will have a successful track record in representing technology at board level and leading the Digital Transformation within an organisation (minimum of 6 years). Candidates must have experience in inspiring technical teams with over 50 employees. We are looking for someone who has operated within modern technical structures, has a good knowledge of agile methodologies, and a mature approach to partnerships and strategic supply chains to deliver business value. The CDO will have the vision and experience to support decentralised technology models whilst ensuring a governance framework controls risk and technical debt. Candidates must be competent in leading teams to collaborate with the business and clients and support identifying, selecting, and deploying new technology. You will have experience in designing technology based commercial models to create new revenue streams associated with digital transformation. If you have registered with us and wish to use your existing details to apply for this vacancy please login here. If you would like to register with us please click here To apply for this vacancy fill in the form below. The following fields are required. We ask that you only apply for any of our vacancies if you are resident in the UK and you work / have recently worked in the print, packaging or paper sectors. We prefer MS Word format (.doc or .docx) Being the largest recruitment company in print, packaging and paper we receive new vacancies on a daily basis. The software we use to "skill match" can "read" a word document but not a PDF. You will be considered for many more positions if your CV is in word format. The following section is OPTIONAL however if you have the time it would help tremendously in us matching you to over 300 positions (the average number we have at any one time).
Fitzrovia Partnership
Head of Place Management
Fitzrovia Partnership Camden, London
Job Purpose The Head of Place Management leads the delivery of The Fitzrovia Partnership's Safe & Clean mission. The role oversees all operational activity, contracts, partnerships, and member-facing services that maintain the district's quality, safety, and appearance. It ensures services are high quality, efficient, and aligned with the Partnership's wider missions of Economic Growth, Sustainability, and Place Shaping. The role focuses on delivering outputs that achieve agreed outcomes, combining operational leadership with innovation, value for money, and sound service design. Working with public and private partners and member businesses, the postholder drives measurable impact, continuous improvement, and effective stewardship of resources. Key Duties and Responsibilities Leadership and Delivery Lead all direct delivery, commissioned, and partnership activity under the Safe & Clean mission. Oversee cleaning, maintenance, waste, and safety operations, ensuring coordinated delivery and measurable outcomes. Manage the Operations Sub Group and all aspects of its agenda, ensuring effective governance and clear reporting. Ensure operational delivery aligns with the organisation's business plan and priority missions. Deputise for the Director of Policy and Place on operational matters. Service Design and Performance Design and manage services that are efficient, evidence based, and reflect best practice. Apply high quality service design and project management to all operational programmes. Monitor performance, KPIs, and budgets to ensure value for money and demonstrable impact. Apply commercial awareness to procurement and service improvement decisions. Use data and digital tools to improve performance, reporting, and productivity. Encourage innovation and learning from other districts and sectors. Partnership and Member Engagement Build effective working relationships with councils, police, statutory agencies, and partners. Engage regularly with member businesses, responding to issues and tracking activity through the CRM. Support members with licensing, planning, highways, and related operational matters. Ensure Safe & Clean delivery supports the Partnership's wider economic, sustainability, and place priorities. Governance and Compliance Manage procurement, contracts, and risk across operational services. Oversee health and safety, statutory compliance, and performance reporting. Produce clear reports and briefings for senior leadership and the Board. Ensure consistent and accurate use of the business CRM. Continuous Improvement Identify opportunities to improve service quality and efficiency. Stay informed on policy, technology, and best practice in place management. Promote a culture of learning, reflection, and improvement. Person Specification Skills and Experience Proven experience in operations, service delivery, or public realm management within a complex, multi-stakeholder environment. Strong experience of contract management and procurement, including setting KPIs, monitoring performance, and securing value for money. Demonstrable project management skills, with experience delivering multiple workstreams to fixed timelines and budgets. Experience working with local authorities, statutory agencies, and private sector partners. Strong commercial awareness, with the ability to manage budgets, assess costs, and make informed decisions about service delivery. Confident use of IT systems and digital tools to support operational management, reporting, and productivity, including CRM systems. Strong written and verbal communication skills, including report writing and briefing senior stakeholders. Knowledge and Understanding Understanding of place management and the role of Business Improvement Districts or similar partnership organisations. Knowledge of public realm services including cleaning, safety, maintenance, and environmental operations. Understanding of local government structures and how different city stakeholders operate and interact. Awareness of health and safety requirements, statutory compliance, and risk management in service delivery. Awareness of sustainability principles and their application to operational services. Personal Attributes Delivery-focused and accountable, with a strong sense of ownership for outcomes. Collaborative and approachable, able to work effectively across teams and organisations. Calm and resilient, able to manage competing priorities and respond to operational issues as they arise. Curious and reflective, with a willingness to learn, adapt, and continuously improve. Strong alignment with The Fitzrovia Partnership's values of Ambition, Excellence, Impact, Integrity, Collaboration, and Innovation. How to Apply To apply for this role, please send a max 2-page cover letter and CV through by Monday 23 March at 11.59pm. Shortlisted candidates will be invited to interview w/c 30 March 2026 We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any questions or require reasonable adjustment/s to any part of the selection process, then please contact us
Mar 05, 2026
Full time
Job Purpose The Head of Place Management leads the delivery of The Fitzrovia Partnership's Safe & Clean mission. The role oversees all operational activity, contracts, partnerships, and member-facing services that maintain the district's quality, safety, and appearance. It ensures services are high quality, efficient, and aligned with the Partnership's wider missions of Economic Growth, Sustainability, and Place Shaping. The role focuses on delivering outputs that achieve agreed outcomes, combining operational leadership with innovation, value for money, and sound service design. Working with public and private partners and member businesses, the postholder drives measurable impact, continuous improvement, and effective stewardship of resources. Key Duties and Responsibilities Leadership and Delivery Lead all direct delivery, commissioned, and partnership activity under the Safe & Clean mission. Oversee cleaning, maintenance, waste, and safety operations, ensuring coordinated delivery and measurable outcomes. Manage the Operations Sub Group and all aspects of its agenda, ensuring effective governance and clear reporting. Ensure operational delivery aligns with the organisation's business plan and priority missions. Deputise for the Director of Policy and Place on operational matters. Service Design and Performance Design and manage services that are efficient, evidence based, and reflect best practice. Apply high quality service design and project management to all operational programmes. Monitor performance, KPIs, and budgets to ensure value for money and demonstrable impact. Apply commercial awareness to procurement and service improvement decisions. Use data and digital tools to improve performance, reporting, and productivity. Encourage innovation and learning from other districts and sectors. Partnership and Member Engagement Build effective working relationships with councils, police, statutory agencies, and partners. Engage regularly with member businesses, responding to issues and tracking activity through the CRM. Support members with licensing, planning, highways, and related operational matters. Ensure Safe & Clean delivery supports the Partnership's wider economic, sustainability, and place priorities. Governance and Compliance Manage procurement, contracts, and risk across operational services. Oversee health and safety, statutory compliance, and performance reporting. Produce clear reports and briefings for senior leadership and the Board. Ensure consistent and accurate use of the business CRM. Continuous Improvement Identify opportunities to improve service quality and efficiency. Stay informed on policy, technology, and best practice in place management. Promote a culture of learning, reflection, and improvement. Person Specification Skills and Experience Proven experience in operations, service delivery, or public realm management within a complex, multi-stakeholder environment. Strong experience of contract management and procurement, including setting KPIs, monitoring performance, and securing value for money. Demonstrable project management skills, with experience delivering multiple workstreams to fixed timelines and budgets. Experience working with local authorities, statutory agencies, and private sector partners. Strong commercial awareness, with the ability to manage budgets, assess costs, and make informed decisions about service delivery. Confident use of IT systems and digital tools to support operational management, reporting, and productivity, including CRM systems. Strong written and verbal communication skills, including report writing and briefing senior stakeholders. Knowledge and Understanding Understanding of place management and the role of Business Improvement Districts or similar partnership organisations. Knowledge of public realm services including cleaning, safety, maintenance, and environmental operations. Understanding of local government structures and how different city stakeholders operate and interact. Awareness of health and safety requirements, statutory compliance, and risk management in service delivery. Awareness of sustainability principles and their application to operational services. Personal Attributes Delivery-focused and accountable, with a strong sense of ownership for outcomes. Collaborative and approachable, able to work effectively across teams and organisations. Calm and resilient, able to manage competing priorities and respond to operational issues as they arise. Curious and reflective, with a willingness to learn, adapt, and continuously improve. Strong alignment with The Fitzrovia Partnership's values of Ambition, Excellence, Impact, Integrity, Collaboration, and Innovation. How to Apply To apply for this role, please send a max 2-page cover letter and CV through by Monday 23 March at 11.59pm. Shortlisted candidates will be invited to interview w/c 30 March 2026 We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any questions or require reasonable adjustment/s to any part of the selection process, then please contact us
Head of Customer Care Insights
Starling Bank Limited Manchester, Lancashire
Location:We're open to the successful candidate being based from either our Cardiff, Manchester or Southampton office. Travel between sites will be required (likely once/twice per month to one other location). Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home. Reporting to:Director of Customer Care Closing date: 10am, Thursday 12th March About Starling At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. The Opportunity The Head of Customer Care Insights is a pivotal new role responsible for driving transformative improvements across the entire Customer Care division. This role acts as a central intelligence hub, evaluating performance and customer outcomes across all departments, including the Contact Centre, Complaints, Vulnerability, Financial Ombudsman Service (FOS) activity, and Financial Assistance. The primary objective is to gain a deep understanding of operational realities and customer experiences, translating these insights into actionable strategies that lead to measurable improvements in people, customer, and business outcomes. The successful candidate will be a strategic leader who can not only identify root causes but also champion and evidence the successful implementation of change. Key Responsibilities Proactively analyse data from all customer care departments (Contact Centre, Complaints, Vulnerability, FOS, Financial Assistance) to understand the why behind current performance levels and customer outcomes (e.g., drivers of First Contact Resolution (FCR), Average Handling Time (AHT), Customer Satisfaction (CSAT . Review and analyse FOS decisions and insights, translating external feedback into necessary internal actions and change strategies to better improve customer outcomes and reduce future escalations. Develop and deliver comprehensive strategies to improve all key customer metrics (e.g., FCR, CSAT) and drive operational efficiencies across the Customer Care division. Lead and execute analysis on customer complaints and operational failure points to identify systemic issues impacting customer experience and business efficiency. Work collaboratively with department heads on the implementation and tracking of improvement initiatives, providing robust evidence that the implemented changes have successfully delivered the intended business, customer, and people improvements. Own the mandate for cost efficiency across the Customer Care area, consistently seeking opportunities for "customer wins" that simultaneously reduce operational expense. Evaluate the current processes and treatment protocols for vulnerable customers to ensure they are delivering consistently correct and fair outcomes, identifying any disparities in treatment. Determine necessary process, policy, and training changes required to enhance the fair treatment of vulnerable customers and work with department heads to successfully implement these changes. Own and maintain the governance framework for Customer Care insights and change initiatives, ensuring accountability, transparency, and adherence to regulatory requirements. Build and maintain strong, collaborative relationships with all Customer Care department heads, Operations teams, and shared services (e.g., Technology, Risk, Product) to facilitate cross-functional implementation of changes. Behaviours & Competencies: Strategic Storytelling and ability to look at data and find the "so what?" Stakeholder influencing between technical teams and business leaders, with the ability to challenge senior stakeholders' assumptions without burning bridges. A proactive mindset and ability to identify themes and emerging trends Enthusiasm for driving forward efficiency, quality and service improvements with the tenacity to overcome any obstacles. Commercial Acumen, evidenced through prioritisation of improvement initiatives Essential Skills & Experience: Ability to communicate effectively in a variety of media (written and verbal) to a wide range of audiences - customer, stakeholders, external bodies. Analytical skills to investigate, collate and evaluate information Ability to take a problem solving approach and to analyse information and situations and generate recommendations and solutions. Ability to work under pressure and manage competing priorities. Why Join Starling? Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing Our Commitment to Equality Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Mar 05, 2026
Full time
Location:We're open to the successful candidate being based from either our Cardiff, Manchester or Southampton office. Travel between sites will be required (likely once/twice per month to one other location). Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home. Reporting to:Director of Customer Care Closing date: 10am, Thursday 12th March About Starling At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. The Opportunity The Head of Customer Care Insights is a pivotal new role responsible for driving transformative improvements across the entire Customer Care division. This role acts as a central intelligence hub, evaluating performance and customer outcomes across all departments, including the Contact Centre, Complaints, Vulnerability, Financial Ombudsman Service (FOS) activity, and Financial Assistance. The primary objective is to gain a deep understanding of operational realities and customer experiences, translating these insights into actionable strategies that lead to measurable improvements in people, customer, and business outcomes. The successful candidate will be a strategic leader who can not only identify root causes but also champion and evidence the successful implementation of change. Key Responsibilities Proactively analyse data from all customer care departments (Contact Centre, Complaints, Vulnerability, FOS, Financial Assistance) to understand the why behind current performance levels and customer outcomes (e.g., drivers of First Contact Resolution (FCR), Average Handling Time (AHT), Customer Satisfaction (CSAT . Review and analyse FOS decisions and insights, translating external feedback into necessary internal actions and change strategies to better improve customer outcomes and reduce future escalations. Develop and deliver comprehensive strategies to improve all key customer metrics (e.g., FCR, CSAT) and drive operational efficiencies across the Customer Care division. Lead and execute analysis on customer complaints and operational failure points to identify systemic issues impacting customer experience and business efficiency. Work collaboratively with department heads on the implementation and tracking of improvement initiatives, providing robust evidence that the implemented changes have successfully delivered the intended business, customer, and people improvements. Own the mandate for cost efficiency across the Customer Care area, consistently seeking opportunities for "customer wins" that simultaneously reduce operational expense. Evaluate the current processes and treatment protocols for vulnerable customers to ensure they are delivering consistently correct and fair outcomes, identifying any disparities in treatment. Determine necessary process, policy, and training changes required to enhance the fair treatment of vulnerable customers and work with department heads to successfully implement these changes. Own and maintain the governance framework for Customer Care insights and change initiatives, ensuring accountability, transparency, and adherence to regulatory requirements. Build and maintain strong, collaborative relationships with all Customer Care department heads, Operations teams, and shared services (e.g., Technology, Risk, Product) to facilitate cross-functional implementation of changes. Behaviours & Competencies: Strategic Storytelling and ability to look at data and find the "so what?" Stakeholder influencing between technical teams and business leaders, with the ability to challenge senior stakeholders' assumptions without burning bridges. A proactive mindset and ability to identify themes and emerging trends Enthusiasm for driving forward efficiency, quality and service improvements with the tenacity to overcome any obstacles. Commercial Acumen, evidenced through prioritisation of improvement initiatives Essential Skills & Experience: Ability to communicate effectively in a variety of media (written and verbal) to a wide range of audiences - customer, stakeholders, external bodies. Analytical skills to investigate, collate and evaluate information Ability to take a problem solving approach and to analyse information and situations and generate recommendations and solutions. Ability to work under pressure and manage competing priorities. Why Join Starling? Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing Our Commitment to Equality Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Redwood Publishing Recruitment
Head of Publisher Relations (Publisher Partnerships & Commercial Strategy)
Redwood Publishing Recruitment
Head of Publisher Relations (Publisher Partnerships & Commercial Strategy) London Full-time, office-based Generous salary + bonus + equity + benefits Start: ASAP We are exclusively partnering with a fast-growing, venture-backed book wholesaler and online bookseller operating across the UK and US. This is a rare opportunity to lead publisher partnerships at a business modernising how books are bought, priced, stocked, and sold. Reporting directly to the Founder, you will own publisher relationships end-to-end and play a central role in scaling trading partnerships across major publishers. Key Responsibilities Build and deepen relationships with leading UK and international publishers Negotiate commercial terms, discounts, print runs, buying volumes, and supply agreements Advise on buying strategy, catalogue priorities, and sales opportunities Act as the company's publishing industry expert and trusted external voice Help shape scalable processes for publisher onboarding and partnership growth About You You will bring strong publisher-facing commercial experience, ideally from trade publishing, wholesale/distribution, vendor management, or strategic partnerships. You'll have excellent negotiation skills, a strong network, and the confidence to operate in a fast-moving, high-ownership environment. Why Join? This is a chance to play a defining role in the next generation of book wholesale, with significant autonomy, founder-level access, and meaningful upside. Interested? For further information, please contact:
Mar 05, 2026
Full time
Head of Publisher Relations (Publisher Partnerships & Commercial Strategy) London Full-time, office-based Generous salary + bonus + equity + benefits Start: ASAP We are exclusively partnering with a fast-growing, venture-backed book wholesaler and online bookseller operating across the UK and US. This is a rare opportunity to lead publisher partnerships at a business modernising how books are bought, priced, stocked, and sold. Reporting directly to the Founder, you will own publisher relationships end-to-end and play a central role in scaling trading partnerships across major publishers. Key Responsibilities Build and deepen relationships with leading UK and international publishers Negotiate commercial terms, discounts, print runs, buying volumes, and supply agreements Advise on buying strategy, catalogue priorities, and sales opportunities Act as the company's publishing industry expert and trusted external voice Help shape scalable processes for publisher onboarding and partnership growth About You You will bring strong publisher-facing commercial experience, ideally from trade publishing, wholesale/distribution, vendor management, or strategic partnerships. You'll have excellent negotiation skills, a strong network, and the confidence to operate in a fast-moving, high-ownership environment. Why Join? This is a chance to play a defining role in the next generation of book wholesale, with significant autonomy, founder-level access, and meaningful upside. Interested? For further information, please contact:
Staffordshire Wildlife Trust
Trusts and Philanthropy Manager
Staffordshire Wildlife Trust
About You. You will be a self-motivated and proactive senior trust fundraiser, excited about this new role and achieving our ambitious fundraising goals approaching it with good humour, resilience and resourcefulness, and confident in your skills and abilities. Professional, reliable and highly organised, you will enjoy working collaboratively, able to inspire and support colleagues, and have a strong team ethos. Outgoing and engaging, you will be able to convey a passion for nature and wildlife to different audiences and feel confident when sharing our vision and impact with others. You will be able to nurture and develop relationships with key stakeholders, including those we do not already have a relationship with. You will have a strong knowledge of Staffordshire and Stoke on Trent and be able to work/travel throughout the county. We welcome applications from senior trust fundraisers, bid writers from the commercial sector and senior fundraisers from major donors or corporate partnerships who can demonstrate transferable skills and knowledge, and success at the income levels required. About the Role. We are investing in our Fundraising and Development team to deliver an ambitious 5-year fundraising strategy. The Trusts and Philanthropy Manager is pivotal in securing philanthropic support from trusts and foundations, legacies, major donors, and corporate partners. Over the strategy period you will be responsible for developing annual trust and grant income to £500,000+, by securing grants of five figures and above and gaining multi-year donations. Using your experience in creating strong cases for support, including unrestricted costs, and pipeline development, you will work with two part-time colleagues to increase annual income from major donors, legacies and corporate partners to £250,000+ (excluding exceptional legacy gifts). With curiosity, you will identify funding opportunities and reach new audiences. You will thrive on building strong, long-lasting relationships, cultivating donors through verbal and written communications, and managing stewardship events. As a senior manager, you will have budget responsibility, report regularly, and mitigate under performance. You will ensure joined-up planning and delivery, developing fundraising relationships across income streams, and you will enjoy line management, collaborating with others, and leading project groups to deliver targets on deadlines. A typical week is expected to include at least 2 days from our Wolseley Head Office, 1-2days in Staffordshire to secure new support and meet donors, the remaining time worked remotely, with flexibility as required. About Us. Staffordshire Wildlife Trust protects and enhances the wildlife and wild places of Staffordshire and promotes understanding, enjoyment and involvement in the natural world. A registered charity established in 1969, we are one of 46 county Wildlife Trusts throughout the UK and are supported by over 18,000 members. The Trust owns or manages 45 nature reserves covering an area of over 1900 hectares. We have around 140 staff, based in six locations around the county including our Headquarters at Wolseley Bridge, Stafford, with our work divided into four departments: Conservation Delivery & Engagement, Fundraising and Development, HR & Support Services, and Resources. The Trust has a diverse workforce including site wardens, wildlife surveyors, community and education officers, catering, retail and administration. In addition, we have a trading company which looks after the trading side of our business. This includes a café at The Wolseley Centre, charity shops in Leek, Penkridge and Codsall, and a retail shop in the Wolseley Centre. We re Wild About Inclusion! To us, this means inspiring, empowering and engaging people from all backgrounds, cultures, identities and abilities, to change the natural world for the better. It means creating workspaces where difference is celebrated, everyone can be themselves and flourish, just like nature. Staffordshire Wildlife Trust is committed to keeping children and young people safe, you can see our policy on our website. Safeguarding and protecting our visitors, customers, members, staff and volunteers is the responsibility of every trustee, employee, and volunteer at Staffordshire Wildlife Trust. For applicable roles, applicants must be willing to undergo checks with past employers and Disclosure and Barring Service checks at the eligible level. Disability Confident Employer. As a Disability Confident accredited employer, we guarantee to interview all disabled applicants who meet the minimum criteria for vacancies. We particularly encourage applications from people who are underrepresented within our sector, including people from minority backgrounds and people with disabilities. We are committed to creating a movement that recognises and truly values individual differences and identities. At SWT, we are committed to creating a safe environment where discrimination, bullying, and harassment are not tolerated. We expect everyone to uphold, respect, and support our zero-tolerance policy. Please be aware we may not accept applications if we have reason to believe they have been wholly produced using generative AI tools Staffordshire Wildlife Trust is a registered charity. Charity No: 259558. Closing Date: 9am on Monday 30 th March 2026 Interviews: 1 st stage - MS Teams call during the recruitment period 2 nd stage - Wed 8 April or Fri 10 April 2026
Mar 05, 2026
Full time
About You. You will be a self-motivated and proactive senior trust fundraiser, excited about this new role and achieving our ambitious fundraising goals approaching it with good humour, resilience and resourcefulness, and confident in your skills and abilities. Professional, reliable and highly organised, you will enjoy working collaboratively, able to inspire and support colleagues, and have a strong team ethos. Outgoing and engaging, you will be able to convey a passion for nature and wildlife to different audiences and feel confident when sharing our vision and impact with others. You will be able to nurture and develop relationships with key stakeholders, including those we do not already have a relationship with. You will have a strong knowledge of Staffordshire and Stoke on Trent and be able to work/travel throughout the county. We welcome applications from senior trust fundraisers, bid writers from the commercial sector and senior fundraisers from major donors or corporate partnerships who can demonstrate transferable skills and knowledge, and success at the income levels required. About the Role. We are investing in our Fundraising and Development team to deliver an ambitious 5-year fundraising strategy. The Trusts and Philanthropy Manager is pivotal in securing philanthropic support from trusts and foundations, legacies, major donors, and corporate partners. Over the strategy period you will be responsible for developing annual trust and grant income to £500,000+, by securing grants of five figures and above and gaining multi-year donations. Using your experience in creating strong cases for support, including unrestricted costs, and pipeline development, you will work with two part-time colleagues to increase annual income from major donors, legacies and corporate partners to £250,000+ (excluding exceptional legacy gifts). With curiosity, you will identify funding opportunities and reach new audiences. You will thrive on building strong, long-lasting relationships, cultivating donors through verbal and written communications, and managing stewardship events. As a senior manager, you will have budget responsibility, report regularly, and mitigate under performance. You will ensure joined-up planning and delivery, developing fundraising relationships across income streams, and you will enjoy line management, collaborating with others, and leading project groups to deliver targets on deadlines. A typical week is expected to include at least 2 days from our Wolseley Head Office, 1-2days in Staffordshire to secure new support and meet donors, the remaining time worked remotely, with flexibility as required. About Us. Staffordshire Wildlife Trust protects and enhances the wildlife and wild places of Staffordshire and promotes understanding, enjoyment and involvement in the natural world. A registered charity established in 1969, we are one of 46 county Wildlife Trusts throughout the UK and are supported by over 18,000 members. The Trust owns or manages 45 nature reserves covering an area of over 1900 hectares. We have around 140 staff, based in six locations around the county including our Headquarters at Wolseley Bridge, Stafford, with our work divided into four departments: Conservation Delivery & Engagement, Fundraising and Development, HR & Support Services, and Resources. The Trust has a diverse workforce including site wardens, wildlife surveyors, community and education officers, catering, retail and administration. In addition, we have a trading company which looks after the trading side of our business. This includes a café at The Wolseley Centre, charity shops in Leek, Penkridge and Codsall, and a retail shop in the Wolseley Centre. We re Wild About Inclusion! To us, this means inspiring, empowering and engaging people from all backgrounds, cultures, identities and abilities, to change the natural world for the better. It means creating workspaces where difference is celebrated, everyone can be themselves and flourish, just like nature. Staffordshire Wildlife Trust is committed to keeping children and young people safe, you can see our policy on our website. Safeguarding and protecting our visitors, customers, members, staff and volunteers is the responsibility of every trustee, employee, and volunteer at Staffordshire Wildlife Trust. For applicable roles, applicants must be willing to undergo checks with past employers and Disclosure and Barring Service checks at the eligible level. Disability Confident Employer. As a Disability Confident accredited employer, we guarantee to interview all disabled applicants who meet the minimum criteria for vacancies. We particularly encourage applications from people who are underrepresented within our sector, including people from minority backgrounds and people with disabilities. We are committed to creating a movement that recognises and truly values individual differences and identities. At SWT, we are committed to creating a safe environment where discrimination, bullying, and harassment are not tolerated. We expect everyone to uphold, respect, and support our zero-tolerance policy. Please be aware we may not accept applications if we have reason to believe they have been wholly produced using generative AI tools Staffordshire Wildlife Trust is a registered charity. Charity No: 259558. Closing Date: 9am on Monday 30 th March 2026 Interviews: 1 st stage - MS Teams call during the recruitment period 2 nd stage - Wed 8 April or Fri 10 April 2026
Senior Product Manager
Penfold
LocationLondon, United Kingdom# Senior Product Manager at PenfoldLocationLondon, United KingdomSalary£85000 - £95000 /yearJob TypeFull-timeDate PostedMarch 3rd, 2026Apply Now Hi, we're Penfold Penfold is building the pension of the future. We're dragging the multi-trillion-pound pension industry out of the dark ages with its outdated products and poor service. Think about how challenger banks have changed banking.We're demystifying pensions to make them universally accessible, engaging and easy so we can help everyone save enough for later life.We're growing a team of 70+ across London and Tallinn, backed by some of the world's leading fintech investors. We've raised over £25 million, manage more than £1bn in pensions for over 100,000 savers and thousands of employers.We're on track for profitability next year and growing really quickly, named recently as the only pure-play pension company in Sifted's 100 fastest growing startups in the UK&I. About the role We're looking for a Senior Product Manager to lead high impact, revenue-driving initiatives across our key customer segments of savers, employers and intermediary partners.You'll operate with high autonomy, shaping strategic investment themes, sequencing initiatives and driving delivery across cross-functional teams. You will work closely with Engineering, Design, Sales, Operations and external partners to unlock long-term growth.This is a senior individual contributor role with significant ownership and commercial exposure. You will: Own a portfolio of revenue-driving initiatives with measurable commercial outcomes Prioritise across fundamentally different opportunity types e.g. integrations, funnel optimisations, partner enablement Lead structured discovery across integration-heavy, B2B and saver-facing initiatives Manage third-party dependencies and external partners proactively Define leading indicators and outcome metrics tied to AUA (pension assets) growth Make clear trade-offs and communicate them to senior stakeholders You have: Experience owning and achieving meaningful business outcomes Demonstrable impact in revenue-adjacent areas such as growth, B2B enablement, integrations or monetisation Experience working in highly autonomous, accountable, cross-functional teams Strong judgement - you define success metrics, establish feedback loops and use qualitative and quantitative data to drive trade-offs Excellent, clear written and verbal communication High agency - you set the pace and take ownership A genuine interest in helping people save more for later life Ideally you have previous experience In fintech, pensions, payroll or highly regulated environments Working with Sales or Partnerships teams Modelling commercial impact or revenue-adjacent feedback loops Navigating and scaling complex operational workflowsYou do not need to meet all of the above criteria in order to apply! If you've read this far and are excited about the opportunity, but are missing some of the experiences we've listed, we strongly encourage you to apply regardless. Our application process We'll have a 45 minute introductory call to properly introduce you to Penfold, find out more about your experience so far and career aspirations, and make sure you get a chance to ask any questions you might have The next stage would be a 90 minute exercise/task which is done over a video call at a time that suits you Finally, we'll organise some sessions with some team members from inside and outside Product & Engineering for a few conversations about how we work together and what to expect day-to-day. You'll also have the opportunity to ask them questions directlyFor more info, feel free to reach out to George Cleal, our Head of Product. Our Benefits: Competitive salary - ranging from £85k-95k . 10% Pension contribution (all from Penfold) - you don't need to match this and it is on top of your salary. Meaningful share options - you'll own a part of Penfold and share in our success! Unlimited holidays - we're interested in outcomes, not how many holidays you go on! Medical insurance - through Vitality you get access to Private GPs, Physio, Counselling services and great discounts and offers (think 50% off Virgin Active or PureGym memberships, free Apple Watches). Hybrid working - we like people to come into our office at least a couple of days a week to collaborate (so it would be great if you lived within reach of London), but we trust you to get your work done in whatever environment suits you. We have quarterly in-person team socials to ensure we all stay connected and regular optional meet ups too! Great community office - a wonderful private office near Borough Underground station with free gym and other great benefits. Free snacks, coffee, drinks and company lunch once a week. Best-in-class equipment - MacBook and any WFH equipment you need. Cycle to work scheme plus a host of other benefits - see here: We are 100% committed to building a diverse and representative team. Whatever your race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability - we want to hear from you. If you have questions about the role, the company, or the interview process, please let us know and we'll be happy to answer.
Mar 05, 2026
Full time
LocationLondon, United Kingdom# Senior Product Manager at PenfoldLocationLondon, United KingdomSalary£85000 - £95000 /yearJob TypeFull-timeDate PostedMarch 3rd, 2026Apply Now Hi, we're Penfold Penfold is building the pension of the future. We're dragging the multi-trillion-pound pension industry out of the dark ages with its outdated products and poor service. Think about how challenger banks have changed banking.We're demystifying pensions to make them universally accessible, engaging and easy so we can help everyone save enough for later life.We're growing a team of 70+ across London and Tallinn, backed by some of the world's leading fintech investors. We've raised over £25 million, manage more than £1bn in pensions for over 100,000 savers and thousands of employers.We're on track for profitability next year and growing really quickly, named recently as the only pure-play pension company in Sifted's 100 fastest growing startups in the UK&I. About the role We're looking for a Senior Product Manager to lead high impact, revenue-driving initiatives across our key customer segments of savers, employers and intermediary partners.You'll operate with high autonomy, shaping strategic investment themes, sequencing initiatives and driving delivery across cross-functional teams. You will work closely with Engineering, Design, Sales, Operations and external partners to unlock long-term growth.This is a senior individual contributor role with significant ownership and commercial exposure. You will: Own a portfolio of revenue-driving initiatives with measurable commercial outcomes Prioritise across fundamentally different opportunity types e.g. integrations, funnel optimisations, partner enablement Lead structured discovery across integration-heavy, B2B and saver-facing initiatives Manage third-party dependencies and external partners proactively Define leading indicators and outcome metrics tied to AUA (pension assets) growth Make clear trade-offs and communicate them to senior stakeholders You have: Experience owning and achieving meaningful business outcomes Demonstrable impact in revenue-adjacent areas such as growth, B2B enablement, integrations or monetisation Experience working in highly autonomous, accountable, cross-functional teams Strong judgement - you define success metrics, establish feedback loops and use qualitative and quantitative data to drive trade-offs Excellent, clear written and verbal communication High agency - you set the pace and take ownership A genuine interest in helping people save more for later life Ideally you have previous experience In fintech, pensions, payroll or highly regulated environments Working with Sales or Partnerships teams Modelling commercial impact or revenue-adjacent feedback loops Navigating and scaling complex operational workflowsYou do not need to meet all of the above criteria in order to apply! If you've read this far and are excited about the opportunity, but are missing some of the experiences we've listed, we strongly encourage you to apply regardless. Our application process We'll have a 45 minute introductory call to properly introduce you to Penfold, find out more about your experience so far and career aspirations, and make sure you get a chance to ask any questions you might have The next stage would be a 90 minute exercise/task which is done over a video call at a time that suits you Finally, we'll organise some sessions with some team members from inside and outside Product & Engineering for a few conversations about how we work together and what to expect day-to-day. You'll also have the opportunity to ask them questions directlyFor more info, feel free to reach out to George Cleal, our Head of Product. Our Benefits: Competitive salary - ranging from £85k-95k . 10% Pension contribution (all from Penfold) - you don't need to match this and it is on top of your salary. Meaningful share options - you'll own a part of Penfold and share in our success! Unlimited holidays - we're interested in outcomes, not how many holidays you go on! Medical insurance - through Vitality you get access to Private GPs, Physio, Counselling services and great discounts and offers (think 50% off Virgin Active or PureGym memberships, free Apple Watches). Hybrid working - we like people to come into our office at least a couple of days a week to collaborate (so it would be great if you lived within reach of London), but we trust you to get your work done in whatever environment suits you. We have quarterly in-person team socials to ensure we all stay connected and regular optional meet ups too! Great community office - a wonderful private office near Borough Underground station with free gym and other great benefits. Free snacks, coffee, drinks and company lunch once a week. Best-in-class equipment - MacBook and any WFH equipment you need. Cycle to work scheme plus a host of other benefits - see here: We are 100% committed to building a diverse and representative team. Whatever your race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability - we want to hear from you. If you have questions about the role, the company, or the interview process, please let us know and we'll be happy to answer.
Head of Ecommerce & Social Media Content
Robert Walters UK The Trafford Centre, Manchester
Head of Ecommerce & Social Media Content £70,000 - £90,000 Trafford, Greater Manchester Key Responsibilities Define and execute the global social media and content strategy. Lead a team of content creators, community managers, and agency partners. Oversee high quality, platform native content across TikTok, Instagram, YouTube, Facebook, and emerging channels. Drive reactive, trend led content that enhances brand awareness and relevance. Ensure consistency of brand voice, messaging, and visual identity across all digital outputs. Influencer & Creator Partnerships Build, develop and optimise a strategic network of creators and influencers. Manage sourcing, briefing, negotiations, and campaign oversight. Monitor performance and deliver measurable value across reach, engagement, and conversion. eCommerce & Digital Growth Own the eCommerce strategy across marketplaces (including Amazon), and direct to consumer channels. Work closely with commercial teams to maximise visibility, conversion, and digital shelf performance. Lead optimisation of product listings, imagery, video, copy, and digital brand stores. Analyse sales performance and digital metrics to drive continuous improvement and ROI. Lead monthly reporting across social, content performance, traffic, sentiment, and digital sales. Translate data into insights that influence wider business strategy. Monitor market trends, competitor activity, and emerging platforms to keep the brand ahead of the curve. About You Experience leading social media, content, and/or digital marketing for a consumer facing brand (ideally FMCG, retail, or household goods). Strong understanding of eCommerce fundamentals - conversion drivers, digital merchandising, SEO, imagery, and retailer requirements. Demonstrated ability to create or oversee high performing content. Confident managing agencies, creators, and cross functional teams. A creative thinker with strong commercial acumen and analytical capability. Passionate about social trends, influencer culture, and digital performance marketing. What's on Offer A high impact leadership role within a confidential, category leading consumer brand. The chance to build and shape an expanding digital function. Competitive salary, bonus potential, and strong benefits package. A collaborative culture where innovation and ideas are encouraged. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates. Job Reference: 6SJ8S9-8CC421BD Date posted: 25 February 2026 Consultant: Seren Milner
Mar 05, 2026
Full time
Head of Ecommerce & Social Media Content £70,000 - £90,000 Trafford, Greater Manchester Key Responsibilities Define and execute the global social media and content strategy. Lead a team of content creators, community managers, and agency partners. Oversee high quality, platform native content across TikTok, Instagram, YouTube, Facebook, and emerging channels. Drive reactive, trend led content that enhances brand awareness and relevance. Ensure consistency of brand voice, messaging, and visual identity across all digital outputs. Influencer & Creator Partnerships Build, develop and optimise a strategic network of creators and influencers. Manage sourcing, briefing, negotiations, and campaign oversight. Monitor performance and deliver measurable value across reach, engagement, and conversion. eCommerce & Digital Growth Own the eCommerce strategy across marketplaces (including Amazon), and direct to consumer channels. Work closely with commercial teams to maximise visibility, conversion, and digital shelf performance. Lead optimisation of product listings, imagery, video, copy, and digital brand stores. Analyse sales performance and digital metrics to drive continuous improvement and ROI. Lead monthly reporting across social, content performance, traffic, sentiment, and digital sales. Translate data into insights that influence wider business strategy. Monitor market trends, competitor activity, and emerging platforms to keep the brand ahead of the curve. About You Experience leading social media, content, and/or digital marketing for a consumer facing brand (ideally FMCG, retail, or household goods). Strong understanding of eCommerce fundamentals - conversion drivers, digital merchandising, SEO, imagery, and retailer requirements. Demonstrated ability to create or oversee high performing content. Confident managing agencies, creators, and cross functional teams. A creative thinker with strong commercial acumen and analytical capability. Passionate about social trends, influencer culture, and digital performance marketing. What's on Offer A high impact leadership role within a confidential, category leading consumer brand. The chance to build and shape an expanding digital function. Competitive salary, bonus potential, and strong benefits package. A collaborative culture where innovation and ideas are encouraged. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates. Job Reference: 6SJ8S9-8CC421BD Date posted: 25 February 2026 Consultant: Seren Milner
Head of Talent Acquisition
Sabio Group
Head of Talent Acquisition Department: People Employment Type: Full Time Location: London Reporting To: Chief People Officer Description At Sabio Group, we're dedicated to fostering an environment where employees thrive. Since 1998, we've built a dynamic culture that is both challenging and fun, driven by a team of ambitious, knowledgeable individuals who are passionate about leading the CX revolution. We're seeking creative, resourceful people to join our fast-growing organisation, where you'll have the opportunity to develop your skills and contribute to a culture of continuous learning. We work with some of the world's largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe's fastest-growing providers of CX transformation solutions, we're committed to sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the future of customer experience. We are currently looking for a passionate and enthusiastic Head of Talent Acquisition to join our Team. We look for people with the right cultural fit having what it takes to drive our business forward. We also look for people who are keen to develop new knowledge and skills, because our growth is ultimately dependent on yours. You will play an important role in driving change within our business, joining a department that is continually on a journey of change. Key Responsibilities Strategic talent leadership Develop and implement a progressive talent acquisition strategy aligned to the company's commercial objectives, AI growth roadmap and long-term workforce planning requirements. Partner closely with Executive and Senior Leadership to anticipate capability gaps, particularly in AI, data, digital transformation and emerging technologies. Build workforce models that support scalable growth, including onshore, nearshore, and offshore capability strategies. Act as a strategic advisor to the business, confidently challenging hiring assumptions, workforce structures, budget allocation, and skill deployment to ensure optimal outcomes. AI & future skills enablement Design and continuously evolve a company-wide skills matrix, mapping current capability against future AI and technology requirements. Identify skill shortages, reskilling opportunities, and build vs. buy decisions to support AI innovation and automation objectives. Partner with Learning & Development to drive targeted upskilling programmes that enhance AI fluency and digital capability across the workforce. Ensure hiring strategies prioritise scarce AI talent while balancing cost control and long-term sustainability. Global & offshore talent strategy (including South Africa) Develop and implement a structured offshoring strategy, with particular focus on expanding and optimising capability in South Africa where appropriate. Identify roles suitable for offshore deployment without compromising quality, governance, and cultural alignment. Ensure offshore hiring aligns to cost efficiency, scalability, and long-term workforce resilience. Build strong local recruitment partnerships and employer brand presence within key offshore markets. End-to-End recruitment excellence Oversee and manage the complete recruitment lifecycle across all functions and geographies. Leverage innovative sourcing strategies and ensure a seamless, high-quality candidate experience. Drive employer branding initiatives across digital channels, industry networks, and talent communities. Manage, coach, and develop a high-performing recruitment team focused on delivery excellence and continuous improvement. Talent intelligence, reporting & commercial governance Provide regular, data-driven talent reports to the business, tracking: Skills shortages and future capability risks Hiring pipeline and time-to-fill metrics Cost per hire and recruitment ROIHeadcount tracking vs. budget Overspend risks and resource forecasting Use analytics to identify inefficiencies, duplication or structural workforce issues. Present insights confidently at leadership level, driving accountability for workforce planning decisions. Implement dashboards that allow the business to monitor talent risks and workforce investment in real time. Workforce planning & business partnership Collaborate with Finance and Business Leaders to align hiring with financial planning and budget governance. Actively challenge unnecessary hiring requests and ensure robust justification linked to strategic outcomes. Drive proactive workforce planning conversations rather than reactive hiring behaviour. Ensure onboarding processes are seamless, compliant and aligned with culture and performance expectations. Skills, Knowledge and Expertise General Skills Strategic thinker with strong commercial acumen. Confident and credible at Executive level; comfortable challenging the business constructively and assertively. Highly analytical with strong capability in workforce data interpretation and reporting. Excellent written and verbal communication skills. Skilled in negotiation and stakeholder influence. Able to balance long-term strategic thinking with operational delivery. Strong relationship builder across internal teams, external partners, and global talent markets. Deep commitment to diversity, inclusion, and equitable hiring practices. Adaptable and resilient in high-growth, fast-evolving environments. Awareness & commitment to promoting diversity & inclusion in the talent acquisition process. Technical Skills Solid understanding of sourcing techniques & tools (social networks, LinkedIn & other portals) Hands on experience with Applicant Tracking Systems (ATSs) Proficient with data analysis & reporting with attention to detail & high level of accuracy. Strong Outlook skills, Excel, Word & PowerPoint Prior Experience Proven experience as an Talent Acquisition Leader in a global firm with leading the function and organisation through a series of change initiatives Experience in Financial Services and/or a professional services environment is a plus Benefits This is your chance to join and friendly and passionate team that will motivate you to learn and develop your career in the company. Benefits may include: Pension Scheme Remote/Flexible work Life insurance Private health and dental care Cycle to work 28 days paid holiday a year- (this includes three Sabio days) LinkedIn Learning Plus many more! (Benefits are dependant on your base location.)
Mar 05, 2026
Full time
Head of Talent Acquisition Department: People Employment Type: Full Time Location: London Reporting To: Chief People Officer Description At Sabio Group, we're dedicated to fostering an environment where employees thrive. Since 1998, we've built a dynamic culture that is both challenging and fun, driven by a team of ambitious, knowledgeable individuals who are passionate about leading the CX revolution. We're seeking creative, resourceful people to join our fast-growing organisation, where you'll have the opportunity to develop your skills and contribute to a culture of continuous learning. We work with some of the world's largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe's fastest-growing providers of CX transformation solutions, we're committed to sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the future of customer experience. We are currently looking for a passionate and enthusiastic Head of Talent Acquisition to join our Team. We look for people with the right cultural fit having what it takes to drive our business forward. We also look for people who are keen to develop new knowledge and skills, because our growth is ultimately dependent on yours. You will play an important role in driving change within our business, joining a department that is continually on a journey of change. Key Responsibilities Strategic talent leadership Develop and implement a progressive talent acquisition strategy aligned to the company's commercial objectives, AI growth roadmap and long-term workforce planning requirements. Partner closely with Executive and Senior Leadership to anticipate capability gaps, particularly in AI, data, digital transformation and emerging technologies. Build workforce models that support scalable growth, including onshore, nearshore, and offshore capability strategies. Act as a strategic advisor to the business, confidently challenging hiring assumptions, workforce structures, budget allocation, and skill deployment to ensure optimal outcomes. AI & future skills enablement Design and continuously evolve a company-wide skills matrix, mapping current capability against future AI and technology requirements. Identify skill shortages, reskilling opportunities, and build vs. buy decisions to support AI innovation and automation objectives. Partner with Learning & Development to drive targeted upskilling programmes that enhance AI fluency and digital capability across the workforce. Ensure hiring strategies prioritise scarce AI talent while balancing cost control and long-term sustainability. Global & offshore talent strategy (including South Africa) Develop and implement a structured offshoring strategy, with particular focus on expanding and optimising capability in South Africa where appropriate. Identify roles suitable for offshore deployment without compromising quality, governance, and cultural alignment. Ensure offshore hiring aligns to cost efficiency, scalability, and long-term workforce resilience. Build strong local recruitment partnerships and employer brand presence within key offshore markets. End-to-End recruitment excellence Oversee and manage the complete recruitment lifecycle across all functions and geographies. Leverage innovative sourcing strategies and ensure a seamless, high-quality candidate experience. Drive employer branding initiatives across digital channels, industry networks, and talent communities. Manage, coach, and develop a high-performing recruitment team focused on delivery excellence and continuous improvement. Talent intelligence, reporting & commercial governance Provide regular, data-driven talent reports to the business, tracking: Skills shortages and future capability risks Hiring pipeline and time-to-fill metrics Cost per hire and recruitment ROIHeadcount tracking vs. budget Overspend risks and resource forecasting Use analytics to identify inefficiencies, duplication or structural workforce issues. Present insights confidently at leadership level, driving accountability for workforce planning decisions. Implement dashboards that allow the business to monitor talent risks and workforce investment in real time. Workforce planning & business partnership Collaborate with Finance and Business Leaders to align hiring with financial planning and budget governance. Actively challenge unnecessary hiring requests and ensure robust justification linked to strategic outcomes. Drive proactive workforce planning conversations rather than reactive hiring behaviour. Ensure onboarding processes are seamless, compliant and aligned with culture and performance expectations. Skills, Knowledge and Expertise General Skills Strategic thinker with strong commercial acumen. Confident and credible at Executive level; comfortable challenging the business constructively and assertively. Highly analytical with strong capability in workforce data interpretation and reporting. Excellent written and verbal communication skills. Skilled in negotiation and stakeholder influence. Able to balance long-term strategic thinking with operational delivery. Strong relationship builder across internal teams, external partners, and global talent markets. Deep commitment to diversity, inclusion, and equitable hiring practices. Adaptable and resilient in high-growth, fast-evolving environments. Awareness & commitment to promoting diversity & inclusion in the talent acquisition process. Technical Skills Solid understanding of sourcing techniques & tools (social networks, LinkedIn & other portals) Hands on experience with Applicant Tracking Systems (ATSs) Proficient with data analysis & reporting with attention to detail & high level of accuracy. Strong Outlook skills, Excel, Word & PowerPoint Prior Experience Proven experience as an Talent Acquisition Leader in a global firm with leading the function and organisation through a series of change initiatives Experience in Financial Services and/or a professional services environment is a plus Benefits This is your chance to join and friendly and passionate team that will motivate you to learn and develop your career in the company. Benefits may include: Pension Scheme Remote/Flexible work Life insurance Private health and dental care Cycle to work 28 days paid holiday a year- (this includes three Sabio days) LinkedIn Learning Plus many more! (Benefits are dependant on your base location.)
Impact Associate Director, EMEA & APAC
Wasserman Media Group
Wasserman operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. Headquartered in Los Angeles, Wasserman's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit . Built on passion, driven by purpose. At Wasserman, the Impact group are a dedicated team of specialists that exist to create positive impact for people and the planet through the transformative power of sport, music, and entertainment by leveraging our influence, knowledge and ideas to shape bold vision into innovative & measurable impact.We are looking for a passionate and self-starter Associate Director, Impact (London Based) to lead and drive our Impact efforts across our business, with a focus on the EMEA & APAC region. Working closely alongside the leaders of Inclusion and Social Impact, this AD will be responsible for project management, of the progress of flagship initiatives falling under the impact umbrella. This AD will be responsible for resource development for consultancy, internal education initiatives, employee volunteer program, and thought leadership projects that positions Wasserman as an expert in this space.This role will deliver measurable results throughout the entire Wasserman business and to external stakeholders, including strategic partnerships and clients. The successful candidate will have experience in building and executing against a larger strategy, working with cross-functional teams, as well as leading client initiatives for positive change.This role will have line management responsibilities, and will be expected to travel throughout the year. WHAT YOU WILL BE DOING: Working closely with our VP of Inclusion and VP of Social Impact based in the US, to scale our new strategy and ambitious plans across four impact areas. Operational Serve as a subject matter expert, providing guidance and support on diversity, equity, and inclusion (DEI), and social value & impact issues to management and employees. Working with the Impact Leadership team ensuring compliance in the region with relevant standards like the and , Gender Pay Gap reporting, and leading organisational development initiatives to meet or exceed these reporting requirements. Drive workforce engagement, and embedding DEI and social value & impact concepts into the organisational culture and everyday operations through collaborating with internal and external stakeholders to embed inclusive practices. Establish communication channels to gather feedback from employees and stakeholders, and inform them about inclusion and impact priorities and progress. Collaborate with our People Team (Operations, Events, Onboarding, Learning & Development) to create efficiencies in our in-office programming, company-wide corporate initiatives, and build employee resources. Collaborate with the People team to understand employee trends through data as it relates to representation, working in tandem to identify inclusion gaps and develop actions to address. Manage both regional Inclusion and Social Impact budgets. Collaborate with our Comms Team, Marketing Team, and key stakeholders on internal and external messaging. Client Work Consult Wass account teams in Brands & Properties & Sales, Live, and Rights across real-time cultural issues, audience insights, strategy /creative briefs, and research. Consult client teams across Entertainment, Talent, and Music on philanthropic and cultural campaigns, events, real-time cultural issues, and research. Develop and create industry and staff resources to address client needs Business Development Participate in RFI, RFP, client pitches, and client recruiting efforts Provide consultancy expertise for commercial opportunities across the business, with clients expecting knowledge and guidance relating to inclusion & social impact as standard Collaborate with global insights on resource development Brand Represent the agency in industry forums, panels, and working groups Support partnerships that align with our Impact strategy in terms of both inclusion and social impact. Collaborate with our Comms Team and Marketing Team on industry awards, PR opportunities, and conferences. WHAT YOU NEED: 6+years' experience in consulting and project and / or change management within sport, music, and/ or entertainment, with a proven track record of success Demonstrated success in client-facing roles, especially in consulting, relationship management, strategic thinking, and brand building. Knowledge of relevant legislation and standards (e.g., Equality Act 2010, WRES, WDES) and experience in reporting for regulatory compliance standards such as the UK Gender Pay Gap. Strong grasp of inclusion-related issues, cause & advocacy across cultural/ humanitarian issues, and the importance of community engagement. Confident, articulate, passionate individual with the ability to work both independently and with a willingness to learn and grow in the space of Impact Experience with nonprofits, culturally inclusive organisations, and civic engagement organisations Understanding of our industry and how it relates to Impact work & knowledge of inclusion and impact-based principles Understanding how to set & monitor measurable objectives providing expert guidance, and ensuring inclusive practices are integrated throughout an organisation's operations and policies. Excellent communication and stakeholder engagement skills. Strategic thinker with a creative mindset, entrepreneurial spirit and storytelling capabilities Excited and confident in addressing and solving nuanced cultural and community issues. Strong interpersonal skills, demonstrated empathy and commitment to success, along with a proven ability to manage expectations Strong project management style that can own and lead multiple projects across multiple stakeholders Ability to multitask and time manage in a fast-paced global environment Deep understanding of diversity, equity, and inclusion principles, and relevant legislation. Ability to analyse data and use it to measure the impact of inclusion initiatives. Experience in influencing individuals at all levels of an organisation. Must be comfortable working across different timezones and flexible to meet the needs of international teams as required. Wasserman does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Mar 05, 2026
Full time
Wasserman operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. Headquartered in Los Angeles, Wasserman's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit . Built on passion, driven by purpose. At Wasserman, the Impact group are a dedicated team of specialists that exist to create positive impact for people and the planet through the transformative power of sport, music, and entertainment by leveraging our influence, knowledge and ideas to shape bold vision into innovative & measurable impact.We are looking for a passionate and self-starter Associate Director, Impact (London Based) to lead and drive our Impact efforts across our business, with a focus on the EMEA & APAC region. Working closely alongside the leaders of Inclusion and Social Impact, this AD will be responsible for project management, of the progress of flagship initiatives falling under the impact umbrella. This AD will be responsible for resource development for consultancy, internal education initiatives, employee volunteer program, and thought leadership projects that positions Wasserman as an expert in this space.This role will deliver measurable results throughout the entire Wasserman business and to external stakeholders, including strategic partnerships and clients. The successful candidate will have experience in building and executing against a larger strategy, working with cross-functional teams, as well as leading client initiatives for positive change.This role will have line management responsibilities, and will be expected to travel throughout the year. WHAT YOU WILL BE DOING: Working closely with our VP of Inclusion and VP of Social Impact based in the US, to scale our new strategy and ambitious plans across four impact areas. Operational Serve as a subject matter expert, providing guidance and support on diversity, equity, and inclusion (DEI), and social value & impact issues to management and employees. Working with the Impact Leadership team ensuring compliance in the region with relevant standards like the and , Gender Pay Gap reporting, and leading organisational development initiatives to meet or exceed these reporting requirements. Drive workforce engagement, and embedding DEI and social value & impact concepts into the organisational culture and everyday operations through collaborating with internal and external stakeholders to embed inclusive practices. Establish communication channels to gather feedback from employees and stakeholders, and inform them about inclusion and impact priorities and progress. Collaborate with our People Team (Operations, Events, Onboarding, Learning & Development) to create efficiencies in our in-office programming, company-wide corporate initiatives, and build employee resources. Collaborate with the People team to understand employee trends through data as it relates to representation, working in tandem to identify inclusion gaps and develop actions to address. Manage both regional Inclusion and Social Impact budgets. Collaborate with our Comms Team, Marketing Team, and key stakeholders on internal and external messaging. Client Work Consult Wass account teams in Brands & Properties & Sales, Live, and Rights across real-time cultural issues, audience insights, strategy /creative briefs, and research. Consult client teams across Entertainment, Talent, and Music on philanthropic and cultural campaigns, events, real-time cultural issues, and research. Develop and create industry and staff resources to address client needs Business Development Participate in RFI, RFP, client pitches, and client recruiting efforts Provide consultancy expertise for commercial opportunities across the business, with clients expecting knowledge and guidance relating to inclusion & social impact as standard Collaborate with global insights on resource development Brand Represent the agency in industry forums, panels, and working groups Support partnerships that align with our Impact strategy in terms of both inclusion and social impact. Collaborate with our Comms Team and Marketing Team on industry awards, PR opportunities, and conferences. WHAT YOU NEED: 6+years' experience in consulting and project and / or change management within sport, music, and/ or entertainment, with a proven track record of success Demonstrated success in client-facing roles, especially in consulting, relationship management, strategic thinking, and brand building. Knowledge of relevant legislation and standards (e.g., Equality Act 2010, WRES, WDES) and experience in reporting for regulatory compliance standards such as the UK Gender Pay Gap. Strong grasp of inclusion-related issues, cause & advocacy across cultural/ humanitarian issues, and the importance of community engagement. Confident, articulate, passionate individual with the ability to work both independently and with a willingness to learn and grow in the space of Impact Experience with nonprofits, culturally inclusive organisations, and civic engagement organisations Understanding of our industry and how it relates to Impact work & knowledge of inclusion and impact-based principles Understanding how to set & monitor measurable objectives providing expert guidance, and ensuring inclusive practices are integrated throughout an organisation's operations and policies. Excellent communication and stakeholder engagement skills. Strategic thinker with a creative mindset, entrepreneurial spirit and storytelling capabilities Excited and confident in addressing and solving nuanced cultural and community issues. Strong interpersonal skills, demonstrated empathy and commitment to success, along with a proven ability to manage expectations Strong project management style that can own and lead multiple projects across multiple stakeholders Ability to multitask and time manage in a fast-paced global environment Deep understanding of diversity, equity, and inclusion principles, and relevant legislation. Ability to analyse data and use it to measure the impact of inclusion initiatives. Experience in influencing individuals at all levels of an organisation. Must be comfortable working across different timezones and flexible to meet the needs of international teams as required. Wasserman does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

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