Facilities Administrator

About The RoleTeam - Property and FacilitiesWorking Pattern - Full Time Office based - 35 hours per week. Top 3 skills needed for this role:

• Strong organisational skills and able to be proactive
• Effective communication to people of all levels
• Proficiency in Microsoft Office (Word & Excel - Intermediate)

What this role is all about:To provide comprehensive and proactive Facilities support across all areas of the business within our Vitality Bournemouth office, ensuring the workplace operates smoothly, safely, and efficiently. This role plays a key part in maintaining a high-quality office environment by coordinating day-to-day facilities activities, supporting employees with their workspace needs, and assisting with the delivery of essential services that contribute to a positive and productive working experience for all colleagues.Key Actions

• Collate and record sustainability data for all 3 sites ensuring accuracy for reporting to both Discovery and UK business
• Assist with the new starters process, ensuring relevant tickets are logged, taking ID photo's and producing access cards
• Assist with the leavers process ensuring relevant tickets are raised and removing access from the access control system
• Use of request system to manage and action Facilities requests for the business
• Work closely with the other Facilities team members and cover for sickness and annual leave
• Provide daily cover for reception at lunch/break times and sickness and annual leave days as required
• Open incoming post and sort/send to relevant business areas to ensure timely and accurate delivery
• To collect outgoing post as and when required from all areas of the business and ensure that it is ready for collection by the designated time
• Action/assist with requests for general stationery for own area/the business
• Manage archived documents ensuring destruction dates are adhered to
• Facilitate meeting room set up in accordance with on-line booking requirements to support the business
• Provide assistance with small office moves and changes where required
• Receive and reconcile in-coming deliveries and distribute to correct locations in a timely manner ensuring business continuity
• Provide cover and assist as required in other areas of the Facilities Team
• Provide any other business support as required in the specific location
• Ensure that local and role specific Treating Customers Fairly requirements are met in line with your key outputs
• Process invoices on the companies Finance system

So, what's in it for you?

• Bonus Schemes - A bonus that regularly rewards you for your performance
• A pension of up to 12%- We will match your contributions up to 6% of your salary
• Our award-winning Vitality health insurance - With its own set of rewards and benefits
• Life Assurance - Four times annual salary

These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities!If you are successful in your application and join us at Vitality, this is our promise to you, we will:

• Help you to be the healthiest you've ever been.
• Create an environment that embraces you as you are and enables you to be your best self.
• Give you flexibility on how, where and when you work.
• Help you advance your career by playing you to your strengths.
• Give you a voice to help our business grow and make Vitality a great place to be.
• Give you the space to try, fail and learn.
• Provide a healthy balance of challenge and support.
• Recognise and reward you with a competitive salary and amazing benefits.
• Be there for you when you need us.
• Provide opportunities for you to be a force for good in society.

We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.About The CompanyWe're incredibly proud to be recognised for the culture we've created - recently being named one of Glassdoor's Best Places to Work 2026, and in 2024 we were delighted to be awarded Top 10 Places to Work in the Sunday Times Awards.Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place.We've been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives - they benefit, our business benefits, and society benefits. We're successful because we attract, develop, and retain the best people - and because we care.Plus, you get to join our 1.7+ million members with access to our unique health insurance and healthy living programme. Just to make sure you know our products inside and out.Diversity & InclusionAt Vitality, we're committed to diversity and inclusion because it's good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives.Vitality's approach to sustainabilityVitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page. If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.