Operations Administration Manager

Real careers, long term opportunities, and a great employer.

• Working Hours: 40 (Monday to Friday, office-based)
• Location: Aldridge, West Midlands.
• Contract Type: Fixed-term (12 months maternity cover)
• Start Date: April 2026 (or earlier by agreement)

We're looking for an experienced and organised Operations Administration Manager to join our team on a fixed-term basis to cover maternity leave. This is a pivotal role responsible for overseeing operational and sales administration across the business, ensuring processes run smoothly, accurately, and professionally at all times.

If you have strong leadership skills, a process-driven mindset, and experience managing complex administrative workflows, this role offers the opportunity to make a real impact during a critical period.

As Operations Administration Manager, you'll take responsibility for managing the company's operations and sales administration function, leading a team of administrators and supporting the Head of Sales. You'll ensure high standards of accuracy, efficiency, and customer focus across all administrative activities, while continuously reviewing and improving processes.

You'll work closely with internal departments, suppliers, depots, and customers to ensure orders, invoicing, transport, and documentation are handled correctly and in line with company policies, legal requirements, and ISO 9001 standards. This is a hands on role combining leadership, process management, and detailed operational oversight.

• Managing and overseeing all operations and sales administration activities.
• Leading, supporting, and developing the Operations/Sales Administration team.
• Maintaining and improving administrative processes to enhance efficiency and quality of output.
• Overseeing purchase order and sales order processing, data input, and document control.
• Liaising with customers and suppliers to resolve delivery, transport, and product issues in a commercially sound manner.
• Working closely with depots to ensure smooth administration of sales jobs and releases.
• Handling invoice queries in collaboration with Purchase Ledger and overseeing month end and year end administration tasks.
• Maintaining accurate records, spreadsheets, and sales analysis data.
• Ensuring all goods and services are delivered professionally and meet customer expectations.

We're looking for a confident and capable administrator with strong leadership and organisational skills. You'll bring:

• Proven experience in an operations, sales administration, or management role.
• Strong people management and team leadership skills.
• Excellent attention to detail and confidence managing complex administrative processes.
• Advanced IT skills, including strong working knowledge of Microsoft Office and business systems.
• A proactive, process driven approach with a focus on continuous improvement.
• Strong communication skills and the ability to build effective relationships with customers, suppliers, and internal teams.

This is an excellent opportunity to step into a senior administrative role within a well established business and play a key part in keeping operations running efficiently during a maternity cover period. You'll work closely with senior stakeholders, lead a dedicated team, and have real influence over operational processes and standards.

If this sounds like the right opportunity for you, we'd love to hear from you. Please send your CV and a covering letter outlining your suitability for the role to , stating "Vacancy - Operations Administration Manager (FTC)" in the subject line.

Patrick 26th November 2025: Unfortunately our delivery was delayed by several hours but the driver made up for lost time, he was very polite and proffessional and sited the container inch perfect.

Rose 25th November 2025: I was treated extremely well they took care of what I needed without any fuss.

I cannot thank the staff at S Jones Containers enough. Everyone I spoke to went over and above to help. The containers were ordered and delivered in a very timely manner. We were kept informed at all times. The containers arrived at the time expected and were very easy to install. Thank you to everyone at S Jones Containers. I would highly recommend this company, it was a pleasure doing business with them.

Christine 1st August 2025: Shazia was helpful from my first enquiry to the delivery of my container. She sorted any query and enabled me to buy exactly what I was looking for. The driver who delivered container was also a credit to his company. Nothing was too much trouble and everything done with a smile.

Got in touch with Shazia at the depot she organised everything delivery was a bit worrying as the area was tight but the delivery guy was amazing and got them exactly where we wanted them, all a very good service provided.