Claims Administrator

An experienced Insurance Claims Administrator/Claims Handler is required to join a firm of Specialists in Disaster recovery and restoration who are part of a reputable Loss Adjusters.

• You will join busy team where you will be offered hybrid or office-based working depending on your individual circumstances, free parking is available.
• Progression and career development is actively encouraged with the opportunity to be offered support towards Industry Qualifications.

Key responsibilities:

• You will handle Property Insurance related cases from first point of contact for new cases to conclusion and invoicing.
• You will communicate with customers and instruct clients over the telephone and in writing.
• You will allocate contractors and manage building repair, restoration and other suppliers, proactively guiding claims through to settlement.
• Responding effectively to technical queries, issues and complaints.
• Review and update compliance records as required.
• Proactively handle claims on a delegated authority basis from Insurers dealing with all general perils including, fire, floods, storm damage etc.

About you:

• Experienced working with Insurance Claims
• Exceptional communication skills being able to liaise with Insurers, Policyholders, Contractors and Loss Adjusters
• Comfortable working within a small team and be office based
• Computer literate