Client Processing Representative

Associate - Investment Operations

Location: Manchester, UK

Working hours: Full time

Onsite requirements: 4 Days a week onsite (1 day WFH)

Engagement Type: Permanent

Day Rate: Competitive salary

Legal Right to Work: Applicants must have the legal right to work in the UK. Unfortunately, sponsorship is not available for this role.

Atrium Global is partnering with a leading organisation within the financial services sector to recruit an Associate into their Investment Operations function. This opportunity sits within a high performing operations team supporting fund services, transaction processing and custody related activities.

Job Overview

This role will sit within a busy operations environment supporting a range of post trade and fund related processes. You will be responsible for ensuring the accurate and timely processing of transactions, maintaining data integrity, resolving client queries and supporting ongoing operational improvements. The position requires strong attention to detail, the ability to work to market driven deadlines and confidence liaising with internal and external stakeholders including clients, fund managers and transfer agents.

RESPONSIBILITIES

• Process and manage a variety of investment and fund related transactions including order execution, settlements and asset transfers
• Capture, validate and maintain static and transactional data across multiple systems
• Investigate and resolve cash and stock breaks, reconciliations and transaction discrepancies
• Prepare and check manual instructions and pricing where required
• Liaise with clients, fund managers and transfer agents to resolve queries within agreed service levels
• Support corporate actions, fund maintenance and associated documentation requirements
• Produce management information, KRIs and other operational reporting
• Participate in system testing, process enhancements and continuous improvement initiatives
• Maintain up to date procedures and ensure adherence to internal controls and regulatory requirements

REQUIREMENTS

• Experience within financial services operations, fund administration, custody or transaction processing
• Strong Microsoft Excel skills including use of formulas, lookups and pivot tables
• High level of accuracy and attention to detail
• Ability to work to tight deadlines within a high volume environment
• Confident communicator, both written and verbal, with experience handling client queries
• Strong organisational skills with the ability to manage your own workload effectively
• Proactive mindset with a willingness to learn and contribute to process improvements
• Experience working with multiple systems, including bespoke platforms

NICE TO HAVE

• Understanding of funds, securities settlement or corporate actions
• Experience with reconciliations or break resolution
• Exposure to SWIFT messaging
• Interest in or exposure to digital tools and AI within an operational environment