Multi-Skilled Technician - Plumber

ABOUT US

The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Guinness Property, our in-house maintenance service, delivers repairs to 55,000 of our homes. Our national teams deliver rapid-response housing repairs, maintenance, and improvement services to ensure our residents homes are safe and maintained to a high standard.

The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

JOB DESCRIPTION

Our Repairs and Maintenance teams play an important role in delivering our vision of providing great homes and great service. They offer vital support, ensuring that our homes are safe, warm, and dry, and where everything works; Places where our residents are proud to live.

About the role

We are looking to add a Multi-Skilled Plumber to our team covering sites in Bedfordshire, Milton Keynes & Stevenage. You will support the delivery of responsive repairs using your plumbing skills, as well as carrying out general multi-skilled work.

This is a full-time, permanent vacancy, working 39 hours per week, and there is a requirement to cover out-of-hours callout on a rota basis, which offers an additional payment.

We are a customer focused organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Joiner, but you will also have great customer service skills, a willingness to go the extra mile to get the job done.

The successful candidate will live within reasonable distance of Bedfordshire, Milton Keynes & Stevenage to be able to reach our residents locations in a timely manner. You must have a full UK driving licence, and there is a requirement for a basic DBS check, which will be paid for by The Guinness Partnership.

Youll be able to demonstrate

Essential:

• Demonstrable competence within required primary trade such as basic plumbing, damp & mould works.
• Various multi-trade skills and experience, sufficient to enable the completion of repairs at the first visit (first time fix).
• Experience of working in a customer focused environment within agreed performance targets.
• Proven ability to work methodically, follow agreed procedures and accurately record data and information.
• Ability to work with minimal supervision and demonstrate organisational and time management skills.
• Ability to make decisions and solve problems seeking any advice required.
• Ability to carry out physical tasks and lift weights in accordance with Health and Safety guidelines.
• Ability to operate safely having taken into account any environmental circumstances and possible risks.
• Demonstrate the Guinness Behaviours.

Desirable:

• Experience of working within the social housing sector.

Qualifications

Essential:

• NVQ Level 3 (City & Guilds) Trade Qualification or equivalent recognised competency in the required trade.

If youre interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile.

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Benefits

• Holidays:We offer days holiday a year, plus bank holidays. We will also give you the opportunity to buy up to an additional 5 days. You will also receive additional holiday in line with your length of service (1 extra day per 5 years service, capped at 4 days).
• Competitive Pension Scheme:We will help you save for your retirement through our workplace pension scheme. Guinness match your contribution up to 9%. To help you get the most out of your pension contributions, we operate a salary sacrifice arrangement that means you will pay less National Insurance contributions.
• Benefits Portal:We have a lifestyle benefits scheme, pulling together a range of special offers and great deals. You can make some great savings on everyday shopping from fashion and electronics to travel, leisure and days out and weekly supermarket shopping.
• Performance Pay:Annual Performance Score bonus subject to eligibility
• Life Assurance:For peace of mind Guinness provides three times salary life cover in the event of your death
• Health Plan Options:There are a couple of health care schemes available depending on the post grade
• VDU/DSE:Free eye test vouchers every 2 years with £55 contribution to glasses if requires for VDU work

Additional benefits include:

• Access to the Finance wellbeing portal
• Professional subscription annual payment
• Travel season ticket loan
• Car lease scheme

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