Business Support Coordinator

  • Caretech
  • Stoke-on-trent, Staffordshire
  • Mar 03, 2026
Full time

Job Description

Role: Business Support Co-ordinator

Location: Stoke-on-Trent, ST1

Hours/Working Pattern: Perm, Full time 37.5 hours, Monday - Friday 9am - 5pm

Make Every Day Extraordinary !

We are looking for a Business Support Co-ordinator to join our team, based at our office situated on Festival Park, Stoke-on- Trent.

Who You Are

Are you a detail-driven people-person who thrives in a fast-paced environment?Proven experience in care administrationA meticulous eye for detail, as the role will involve data entry and sourcing informationStrong commitment to compliance and safeguardingUnderstanding of working within regulated environments and familiarity with /Ofsted standards (or similar)Excellent organisational skills and the ability to prioritise in a busy, fast-paced environmentA proactive team player with strong communication skills and a genuine passion for supporting othersDrivers licence with access to a vehicleStrong communication skillsProficient in Microsoft packages including Word, Excel, Outlook and Teams.

The ability to maintain confidentiality is a must as you will have access to sensitive information.

What You'll Do

Maintain and update service databases and recordsCollate weekly and monthly reportsBooking meetings and training roomsSupport our resourcing and recruitment team as necessary Support with note taking and report writing as required, to include interviews, disciplinary and formal meetingsCoordinate staff changes and send to HR and Payroll as requiredParticipate in the growth and development of the businessSupport with audit of timesheets, expenses, rota management and service budgetsMonitor and track all incidentsDevelop new forms for accurate recording, reporting and other protocols, Develop tracking systems across a number of functions to enable Operations to accurately observe/report. Prepare reports and presentations with statistical data, as assigned.Report on placement vacancies across services and reports on potential leaversCoordinate attendance, book venues and issue invitations, attendance and certificates for trainingAudit trade cards for Maintenance, Audit Maintenance Receipts/spends/statements, liaise with maintenance Admins. Coordinate maintenance payroll, expenses, leave, absence and work schedulesAttend external meetings and represent the service in a positive mannerAdditional and adhoc tasks as required

Why Join Us?

Competitive SalaryEligibility to apply for a Blue Light card enabling exclusive discounts at major retailersEmployer pension schemeFree on-site parking£1,000 Refer a Friend bonus available24/7 support: Helpline and hardship grants via the CareTech Foundation

Your Next Step

Apply today and start your rewarding journey with Inspire.

Safeguarding Statement

CareTech is committed to the safeguarding and welfare of children. All applicants must pass an enhanced DBS check and provide satisfactory references plus all roles involving vulnerable groups.