Reviews Officer

  • Tempest Resourcing
  • Mar 03, 2026
Seasonal Call Centre / CustomerService

Job Description

Job Title: Review Officer - Housing & Homelessness (Statutory Reviews Specialist)Location: Hybrid - 1 Day per Week in Office (UK Local Authority)Rate: £32-£34 per hour UmbrellaContract: Temporary (Initial 6 Months, Likely Extension)Start: ASAP

Role Overview

We are recruiting for a specialist Housing Review Officer to carry out statutory housing and homelessness reviews under Part 6 and Part 7 of the Housing Act 1996 (as amended by the Homelessness Reduction Act 2017).

This is NOT a complaints, ombudsman, or customer service role. We are looking for candidates with direct statutory housing review, homelessness decision-making, or allocations review experience, or closely related transferable housing legal backgrounds.

Key Responsibilities
  • Conduct S202 statutory reviews of housing and homelessness decisions.

  • Review decisions under Part 6 (Allocations) and Part 7 (Homelessness Duties).

  • Assess prevention, relief, and main housing duty decisions.

  • Review housing register eligibility, banding, and allocation disputes.

  • Draft legally robust written review decision letters.

  • Liaise with housing officers, legal services, and internal stakeholders.

  • Manage caseloads and meet statutory deadlines.

Essential Experience

Candidates must have experience in one or more of the following:

  • Housing Review Officer / Statutory Review Officer

  • Homelessness Officer or Housing Options Officer with decision-making duties

  • Housing Allocations / Lettings / Housing Decisions roles

  • Housing legal or policy roles focused on statutory guidance and case law

Required Knowledge
  • Part 6 & Part 7 Housing Act 1996

  • Homelessness Reduction Act 2017

  • S202 statutory reviews

  • Housing allocations and banding policies

Transferable Backgrounds Considered
  • Senior Homelessness Officers

  • Housing Options Advisors with statutory decision-making

  • Housing Legal / Policy Officers

  • Housing Appeals or Allocations Specialists

Not Suitable Backgrounds

Complaints Officers, Ombudsman Investigators, Customer Service or Call Centre Officers without statutory housing review experience will not be considered.

Working Arrangements
  • Hybrid: 1 day per week in office

  • Flexible working hours

Pay & Contract
  • £32-£34 per hour Umbrella

  • Initial 6-month contract with extension potential

  • Immediate start preferred