Customer Service Administrator (35 hour week)

  • Ernest Gordon Recruitment Limited
  • Pershore, Worcestershire
  • Mar 03, 2026
Full time Administration

Job Description

Customer Service Administrator (35 hour week)

26,000 - 28,000 + Half Day Friday + Flexible Environment + Full Training + Company Benefits

Pershore

Are you an Administrator with a background in Customer Service, Export Admin or similar, looking to work for a well-established business within the healthcare industry, who prioritise their staff, offer a flexible working environment, full training, long term stability and a 35 hour week with a half day on a Friday?

On offer is the opportunity to join a long-standing business as part of a leading healthcare group, who are known for their excellent culture, long-serving staff and their expanding product range and offerings across the country. The company provide medical mobility equipment for both domestic and commercial clients, these include stairlifts, hoists, slings and other crucial devices.

This varied role, will see you responsible for assisting the Customer Service Manager, you will process both UK and European orders, prepare quotations, take payments, assist customers with queries, manage the company inbox and other general adhoc administrative tasks. This role is Monday to Thursday, 8:30AM-5PM with a 9AM-12PM stint on the Friday.

This role would suit an Administrator with a Customer Service or Export Administration background, looking to work for a stable company, offering you a great working environment, flexibility and a 35 hour week with opportunities in the future if desired.

The Role:

  • Process accurate UK and European customer orders
  • First point of contact via telephone and email, taking ownership or resolution
  • Preparing quotations, raising replacements and processing payments
  • General ad-hoc administration / data handling
  • Monday - Thursday (8:30AM - 5PM), 9-12PM on a Friday

The Person:

  • Administrator or similar
  • Background in Customer Service or Export Admin
  • Commutable to Pershore

Reference: 24201A

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

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