Chiller & Heat Pump Sales Engineer About the Role: Join Johnson Controls, a leader in innovative HVAC solutions, as a Chiller & Heat Pump Equipment Sales Engineer. Ifyou'recommercially driven with a passion forcutting-edgetechnology, this is your chance to make an impact while building strong customer relationships and driving sales growth. Be part of a team that delivers high-performance HVAC systems tailored to meet diverse client needs! Key Responsibilities: Develop and nurture strategic partnerships with key customers and stakeholders. Champion and chillers and heat pumps in commercial and industrial sectors. Offer expert technical consultation and support throughout the sales cyclefrominitialengagement to project delivery. Collaborate with engineering, project, and service teams to ensure seamless implementation of solutions. Achieve sales targets and contribute to regional business development goals. Stay ahead of market trends, competitor activities, and emerging technologies to uncover new opportunities. Qualifications: Proven experience in HVAC sales, particularly with chillers and heat pumps. Technicalexpertisein York equipment and systems, along with their applications. Exceptional communication, negotiation, and presentation skills. Ability to manage multiple client accounts independently and effectively. Bachelor's Degree in Mechanical Engineeringor a related technical field preferred. What we offer Competitive salary and company car & commission. Paid holidays and sick pay Comprehensive benefits package including pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security products Extensive product and on the job/cross training opportunities with outstanding resources available Encouraging and collaborative team environment Career development through various career ladders including Customer Service Dedication to safety through our Zero Harm policy Access to business resource groups Training on our company values Company vehicle and IT equipment to complete all jobs Why Join Us? At Johnson Controls, we prioritize innovation and customer excellence, providing you with opportunities for professional growth while delivering industry-leading HVAC technologies under the brand. Join us in shaping the future of sustainable solutions! Hybrid: JBRP1_UKTJ
Mar 02, 2026
Full time
Chiller & Heat Pump Sales Engineer About the Role: Join Johnson Controls, a leader in innovative HVAC solutions, as a Chiller & Heat Pump Equipment Sales Engineer. Ifyou'recommercially driven with a passion forcutting-edgetechnology, this is your chance to make an impact while building strong customer relationships and driving sales growth. Be part of a team that delivers high-performance HVAC systems tailored to meet diverse client needs! Key Responsibilities: Develop and nurture strategic partnerships with key customers and stakeholders. Champion and chillers and heat pumps in commercial and industrial sectors. Offer expert technical consultation and support throughout the sales cyclefrominitialengagement to project delivery. Collaborate with engineering, project, and service teams to ensure seamless implementation of solutions. Achieve sales targets and contribute to regional business development goals. Stay ahead of market trends, competitor activities, and emerging technologies to uncover new opportunities. Qualifications: Proven experience in HVAC sales, particularly with chillers and heat pumps. Technicalexpertisein York equipment and systems, along with their applications. Exceptional communication, negotiation, and presentation skills. Ability to manage multiple client accounts independently and effectively. Bachelor's Degree in Mechanical Engineeringor a related technical field preferred. What we offer Competitive salary and company car & commission. Paid holidays and sick pay Comprehensive benefits package including pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security products Extensive product and on the job/cross training opportunities with outstanding resources available Encouraging and collaborative team environment Career development through various career ladders including Customer Service Dedication to safety through our Zero Harm policy Access to business resource groups Training on our company values Company vehicle and IT equipment to complete all jobs Why Join Us? At Johnson Controls, we prioritize innovation and customer excellence, providing you with opportunities for professional growth while delivering industry-leading HVAC technologies under the brand. Join us in shaping the future of sustainable solutions! Hybrid: JBRP1_UKTJ
Commercial Sales Consultant What we offer Competitive salary and commission / bonus plan Paid holidays and sick pay Company Car & Fuel card. Comprehensive benefits package including pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security products Extensive product and on the job/cross training opportunities with outstanding resources available Encouraging and collaborative team environment Career development through various career ladders including Customer Service Dedication to safety through our Zero Harm policy Access to business resource groups Training on our company values Company vehicle and IT equipment to complete all jobs What you will do An exciting opportunity has become available to join ADT fire and security as Commercial Sales Consultant. As the Commercial Sales Consultant you will drive new and extra works business from existing and new SME customers within a set geographical territory. You will manage circa of 500 SME accounts within a territory in line with the channel. You will respond to incoming enquiries and self-generate new business (new solutions or upgrades to services) from these accounts. You will also manage a select number of defined lead sources and to support new Customer acquisition. How you will do it You will do this through driving new and additional works from your existing customer accounts by building strong relationships with them You will also source potential new customers through self-generated business and referrals in a specific geographic area. You will self-generate sales leads through networking, referrals and warm/cold calling execute the channel customer contact strategy. You will work closely with your new business colleagues to ensure a smooth handover of new customers into the business. What we look for Essential The successful candidate will be a proven seller Adept at managing existing Customer relationships to drive growth for ADT along with increased satisfaction for the Customer. You will be able to function independently but will also be able to leverage resources and engage with ADT operational departments to ensure high levels of customer service. You will understand the sales process from start to finish. Preferred You will be able to function independently but will also be able to leverage resources and engage with operational departments to ensure high levels of customer service. You will be able to demonstrate a successful track record of achievement. Will ideally have Security Industry experience. Hybrid: JBRP1_UKTJ
Mar 02, 2026
Full time
Commercial Sales Consultant What we offer Competitive salary and commission / bonus plan Paid holidays and sick pay Company Car & Fuel card. Comprehensive benefits package including pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security products Extensive product and on the job/cross training opportunities with outstanding resources available Encouraging and collaborative team environment Career development through various career ladders including Customer Service Dedication to safety through our Zero Harm policy Access to business resource groups Training on our company values Company vehicle and IT equipment to complete all jobs What you will do An exciting opportunity has become available to join ADT fire and security as Commercial Sales Consultant. As the Commercial Sales Consultant you will drive new and extra works business from existing and new SME customers within a set geographical territory. You will manage circa of 500 SME accounts within a territory in line with the channel. You will respond to incoming enquiries and self-generate new business (new solutions or upgrades to services) from these accounts. You will also manage a select number of defined lead sources and to support new Customer acquisition. How you will do it You will do this through driving new and additional works from your existing customer accounts by building strong relationships with them You will also source potential new customers through self-generated business and referrals in a specific geographic area. You will self-generate sales leads through networking, referrals and warm/cold calling execute the channel customer contact strategy. You will work closely with your new business colleagues to ensure a smooth handover of new customers into the business. What we look for Essential The successful candidate will be a proven seller Adept at managing existing Customer relationships to drive growth for ADT along with increased satisfaction for the Customer. You will be able to function independently but will also be able to leverage resources and engage with ADT operational departments to ensure high levels of customer service. You will understand the sales process from start to finish. Preferred You will be able to function independently but will also be able to leverage resources and engage with operational departments to ensure high levels of customer service. You will be able to demonstrate a successful track record of achievement. Will ideally have Security Industry experience. Hybrid: JBRP1_UKTJ
The Opportunity: As a Swedish Client Service Associate, you will be a part of an energetic environment managing daily tasks at one of the world's preeminent private money managers. You are encouraged to ask questions, improve processes, and propose fresh solutions. We base your evaluation performance on meritocracy and invest in employee development to help progression and growth within the firm. The more value you can add, the quicker you will be on your way to earning more advanced opportunities. That is how our top executives got there, and we think you can do it too. In fact, we hope you will promote to your next role within 2 or more years (a typical outcome for successful employees). The Day-to-Day: Every day in this role is different! Expect a dynamic day where you will liaise Sale Representatives, Investment Counsellors, and many other parties. You will: Partner directly with top banks (who are our custodians) to assist with administrative and operational tasks Gain exposure to other European countries' businesses Help Investment Counsellors with relationship management by working with existing clients on operational inquiries Help produce reports based on the current situation of prospective clients Be a direct contact or expert in multiple subjects to develop your skills once you assume more responsibility Report to your client Service Team Leader who will aid in your on-the-job training and professional development Your Qualifications: A university degree or equivalent combination of education and experience (Finance/Economics/Business is a plus) Native/Fluent Swedish and English skills You can connect with a wide array of audiences by phone and email with a focus on client service Work well in a collaborative, team-oriented setting Commitment to maintain quality of work while sticking to a timeline Why Fisher Investments Europe: The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients' best interests by using a simple and transparent fee structure and recognised European custodians. It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays Enhanced maternity pay package with 16 weeks' top up to full base pay for eligible employees $10,000 fertility, hormonal health and family-forming benefit A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions Gym subsidy of up to £50 per month Employee Assistance Program and other emotional wellbeing services A collaborative working environment that practises ongoing training, educational support and employee appreciation events This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency. FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER
Mar 02, 2026
Full time
The Opportunity: As a Swedish Client Service Associate, you will be a part of an energetic environment managing daily tasks at one of the world's preeminent private money managers. You are encouraged to ask questions, improve processes, and propose fresh solutions. We base your evaluation performance on meritocracy and invest in employee development to help progression and growth within the firm. The more value you can add, the quicker you will be on your way to earning more advanced opportunities. That is how our top executives got there, and we think you can do it too. In fact, we hope you will promote to your next role within 2 or more years (a typical outcome for successful employees). The Day-to-Day: Every day in this role is different! Expect a dynamic day where you will liaise Sale Representatives, Investment Counsellors, and many other parties. You will: Partner directly with top banks (who are our custodians) to assist with administrative and operational tasks Gain exposure to other European countries' businesses Help Investment Counsellors with relationship management by working with existing clients on operational inquiries Help produce reports based on the current situation of prospective clients Be a direct contact or expert in multiple subjects to develop your skills once you assume more responsibility Report to your client Service Team Leader who will aid in your on-the-job training and professional development Your Qualifications: A university degree or equivalent combination of education and experience (Finance/Economics/Business is a plus) Native/Fluent Swedish and English skills You can connect with a wide array of audiences by phone and email with a focus on client service Work well in a collaborative, team-oriented setting Commitment to maintain quality of work while sticking to a timeline Why Fisher Investments Europe: The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients' best interests by using a simple and transparent fee structure and recognised European custodians. It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays Enhanced maternity pay package with 16 weeks' top up to full base pay for eligible employees $10,000 fertility, hormonal health and family-forming benefit A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions Gym subsidy of up to £50 per month Employee Assistance Program and other emotional wellbeing services A collaborative working environment that practises ongoing training, educational support and employee appreciation events This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency. FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER
Hours: Full Time - 40 hours - Monday to Friday Creating and maintaining great places to live and work delivered by excellent people who care Purpose of Role We are currently seeking an experienced Site Manager to oversee refurbishment and new-build projects across the MOD Estate within Oxfordshire. This role offers the opportunity to work on secure, technically interesting, and high-impact projects within a collaborative and professional environment. Job Description As a Site Manager, you will be responsible for the safe and efficient delivery of construction and refurbishment works within a live Defence environment. You will lead site operations, manage subcontractors, and ensure all works are completed to VINCI Facilities' high standards of quality, safety, and compliance. Responsibilities Manage day-to-day site operations, ensuring safe working practices at all times. Lead, coordinate, and supervise subcontractors and construction teams. Oversee refurbishment and new-build works to ensure delivery within programme, budget, and specification. Maintain strong working relationships with MOD representatives, project managers, and internal stakeholders. Ensure full compliance with Defence security protocols and site access requirements. Carry out site inspections, quality checks, and progress reporting. Identify and mitigate risks, resolving issues promptly and effectively. Promote a proactive health & safety culture across all site activities. Essential Qualifications/Skills Proven experience as a Site Manager on refurbishment and/or new-build projects. Background in Defence, secure environments, or similar highly regulated sectors (desirable). Strong knowledge of CDM regulations and site health & safety management. Excellent leadership, organisation, and communication skills. Ability to manage multiple subcontractors and maintain project momentum. SC Security Clearance or the ability to obtain it. Relevant construction qualifications (e.g., SMSTS, CSCS, First Aid). In return for your hard work we offer additional training and development, 26 days holiday (+ bank holidays), generous pension contribution, life assurance and much more. We are VINCI Facilities - experts in the built environment. VINCI Facilities is a Facilities Management and Building Solutions provider, delivering cost-effective and sustainable bespoke solutions to customers in the public and private sectors. We are committed to working towards a lower carbon society, focusing on sustainable and innovative methods to exceed our partners' goals and add value for all stakeholders - and we were named the top-ranked FM service provider in the Sustainable FM Index for 2020. We put our people first. Always working as a team and collaborating from start to finish. We are the trusted expert in the built environment because we listen to our team and create a workplace that maximises their potential. Fairness, Inclusion and Respect (FIR) at VINCI Facilities is about recognising and celebrating each other's differences and what they bring to the team. Harnessing this diversity and applying the experiences, abilities and unique qualities of individuals will enhance our business; therefore, we commit to equity of opportunity and fair treatment of all current and potential employees and encourage job applications from all. Should you require any reasonable adjustments to be made as part of the application process please contact us directly. VINCI recognises the importance of helping our employees balance their work and home life by offering flexible working arrangements across many of our roles which include working from home to enable employees to balance their working life with other priorities.
Mar 02, 2026
Full time
Hours: Full Time - 40 hours - Monday to Friday Creating and maintaining great places to live and work delivered by excellent people who care Purpose of Role We are currently seeking an experienced Site Manager to oversee refurbishment and new-build projects across the MOD Estate within Oxfordshire. This role offers the opportunity to work on secure, technically interesting, and high-impact projects within a collaborative and professional environment. Job Description As a Site Manager, you will be responsible for the safe and efficient delivery of construction and refurbishment works within a live Defence environment. You will lead site operations, manage subcontractors, and ensure all works are completed to VINCI Facilities' high standards of quality, safety, and compliance. Responsibilities Manage day-to-day site operations, ensuring safe working practices at all times. Lead, coordinate, and supervise subcontractors and construction teams. Oversee refurbishment and new-build works to ensure delivery within programme, budget, and specification. Maintain strong working relationships with MOD representatives, project managers, and internal stakeholders. Ensure full compliance with Defence security protocols and site access requirements. Carry out site inspections, quality checks, and progress reporting. Identify and mitigate risks, resolving issues promptly and effectively. Promote a proactive health & safety culture across all site activities. Essential Qualifications/Skills Proven experience as a Site Manager on refurbishment and/or new-build projects. Background in Defence, secure environments, or similar highly regulated sectors (desirable). Strong knowledge of CDM regulations and site health & safety management. Excellent leadership, organisation, and communication skills. Ability to manage multiple subcontractors and maintain project momentum. SC Security Clearance or the ability to obtain it. Relevant construction qualifications (e.g., SMSTS, CSCS, First Aid). In return for your hard work we offer additional training and development, 26 days holiday (+ bank holidays), generous pension contribution, life assurance and much more. We are VINCI Facilities - experts in the built environment. VINCI Facilities is a Facilities Management and Building Solutions provider, delivering cost-effective and sustainable bespoke solutions to customers in the public and private sectors. We are committed to working towards a lower carbon society, focusing on sustainable and innovative methods to exceed our partners' goals and add value for all stakeholders - and we were named the top-ranked FM service provider in the Sustainable FM Index for 2020. We put our people first. Always working as a team and collaborating from start to finish. We are the trusted expert in the built environment because we listen to our team and create a workplace that maximises their potential. Fairness, Inclusion and Respect (FIR) at VINCI Facilities is about recognising and celebrating each other's differences and what they bring to the team. Harnessing this diversity and applying the experiences, abilities and unique qualities of individuals will enhance our business; therefore, we commit to equity of opportunity and fair treatment of all current and potential employees and encourage job applications from all. Should you require any reasonable adjustments to be made as part of the application process please contact us directly. VINCI recognises the importance of helping our employees balance their work and home life by offering flexible working arrangements across many of our roles which include working from home to enable employees to balance their working life with other priorities.
Paysafe ("Paysafe") (NYSE: PSFE) is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry leading capabilities in payment processing, digital wallet, and online cash solutions. With over 20 years of online payment experience, an annualized transactional volume of over $130 billion in 2022, and approximately 3,300 employees located in 12+ countries, Paysafe connects businesses and consumers across 100 payment types in over 40 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile initiated transactions, real time analytics and the convergence between brick and mortar and online payments. Position Overview Paysafe is seeking a highly strategic VP & Head of Government Affairs for Europe, Middle East, Africa, and Asia (EMEAA) to lead the company's public policy, governmental engagement, and advocacy agenda in these regions. This senior leadership role is responsible for shaping Paysafe's external policy environment, influencing regulatory outcomes, strengthening relationships with policymakers, and supporting business expansion by anticipating and responding to regulatory and political developments across highly diverse jurisdictions. Reporting to the Global Head of Compliance, this role requires an experienced public policy leader who understands the evolving regulatory landscapes across financial services, payments, digital assets, consumer protection, and emerging technology markets within EMEAA. Key Responsibilities Government Affairs & Public Policy Leadership Develop and execute Paysafe's government affairs strategy across EMEAA, aligning with business priorities, regulatory requirements, and long term market access objectives. Shape Paysafe's external positioning on critical policy themes, including payments regulation (PSD2/PSD3, local payments laws), AML/CTF frameworks, digital assets and stablecoins (MiCA and global equivalents), consumer protection, e money, open banking/open finance, and technology regulation. Serve as Paysafe's senior representative to policymakers, regulators, central banks, trade bodies, and ministries across Europe, the Middle East, Africa, and Asia. Regulatory Engagement & Advocacy Build and maintain trusted, influential relationships with EEA institutions, national regulators, central banks, ministries of finance/commerce, international standard setting bodies, and relevant authorities across EMEAA. Advocate for policy outcomes that promote innovation, competition, consumer trust, and sustainable growth in digital payments and financial services. Represent Paysafe in industry associations, coalitions, and regional policy working groups, ensuring Paysafe's strategic priorities are reflected in policy discussions. Horizon Scanning & Strategic Advisory Partner with Paysafe's Horizon Scanning team to monitor emerging regulatory and political developments across EMEAA, ensuring visibility of upcoming proposals before they are finalized or implemented. Assess the strategic, commercial, operational, and compliance implications of emerging regulations by working with Compliance, Legal, Product, and business leaders. Translate early regulatory intelligence into clear advocacy priorities and policy positions, ensuring Paysafe engages proactively with policymakers. Lead the development of Paysafe's responses to public consultations, regulatory reviews, and legislative processes informed by horizon scanning insights. Market Expansion & Licensing Support Provide strategic policy and regulatory insights to support market entry, licensing efforts, and expansion across EMEAA. Engage with policymakers and regulators to facilitate constructive dialogue when entering new markets or launching new products. Stakeholder Management & External Reputation Enhance Paysafe's profile and credibility by participating in external forums, industry conferences, regulatory roundtables, and thought leadership initiatives. Ensure cohesive and consistent messaging across all government, regulatory, and association engagements. Qualifications Bachelor's degree in Law, Public Policy, Political Science, Economics, or a related field; advanced degree preferred. 10+ years of experience in government affairs, public policy, regulatory strategy, or political advocacy, ideally covering Europe and at least one additional region within Middle East, Africa, or Asia. Strong understanding of EEA policymaking and national regulatory frameworks across EMEAA, including payments, e money, digital assets, AML/CTF, and fintech regulation. Demonstrated success influencing legislative or regulatory outcomes in financial services or technology sectors. Established network across EEA institutions and relevant authorities in one or more EMEAA regions; ability to build new relationships rapidly. Exceptional communication, negotiation, and stakeholder management skills, with experience interacting at senior government and executive levels. Proven ability to translate complex regulatory developments into clear business and strategic implications. Experience working with external advisors, public affairs firms, and trade associations. Paysafe is an equal opportunity employer. We value diversity and are committed to providing a work environment of mutual respect to everyone without regard to race, color, religion, national origin, age, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
Mar 02, 2026
Full time
Paysafe ("Paysafe") (NYSE: PSFE) is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry leading capabilities in payment processing, digital wallet, and online cash solutions. With over 20 years of online payment experience, an annualized transactional volume of over $130 billion in 2022, and approximately 3,300 employees located in 12+ countries, Paysafe connects businesses and consumers across 100 payment types in over 40 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile initiated transactions, real time analytics and the convergence between brick and mortar and online payments. Position Overview Paysafe is seeking a highly strategic VP & Head of Government Affairs for Europe, Middle East, Africa, and Asia (EMEAA) to lead the company's public policy, governmental engagement, and advocacy agenda in these regions. This senior leadership role is responsible for shaping Paysafe's external policy environment, influencing regulatory outcomes, strengthening relationships with policymakers, and supporting business expansion by anticipating and responding to regulatory and political developments across highly diverse jurisdictions. Reporting to the Global Head of Compliance, this role requires an experienced public policy leader who understands the evolving regulatory landscapes across financial services, payments, digital assets, consumer protection, and emerging technology markets within EMEAA. Key Responsibilities Government Affairs & Public Policy Leadership Develop and execute Paysafe's government affairs strategy across EMEAA, aligning with business priorities, regulatory requirements, and long term market access objectives. Shape Paysafe's external positioning on critical policy themes, including payments regulation (PSD2/PSD3, local payments laws), AML/CTF frameworks, digital assets and stablecoins (MiCA and global equivalents), consumer protection, e money, open banking/open finance, and technology regulation. Serve as Paysafe's senior representative to policymakers, regulators, central banks, trade bodies, and ministries across Europe, the Middle East, Africa, and Asia. Regulatory Engagement & Advocacy Build and maintain trusted, influential relationships with EEA institutions, national regulators, central banks, ministries of finance/commerce, international standard setting bodies, and relevant authorities across EMEAA. Advocate for policy outcomes that promote innovation, competition, consumer trust, and sustainable growth in digital payments and financial services. Represent Paysafe in industry associations, coalitions, and regional policy working groups, ensuring Paysafe's strategic priorities are reflected in policy discussions. Horizon Scanning & Strategic Advisory Partner with Paysafe's Horizon Scanning team to monitor emerging regulatory and political developments across EMEAA, ensuring visibility of upcoming proposals before they are finalized or implemented. Assess the strategic, commercial, operational, and compliance implications of emerging regulations by working with Compliance, Legal, Product, and business leaders. Translate early regulatory intelligence into clear advocacy priorities and policy positions, ensuring Paysafe engages proactively with policymakers. Lead the development of Paysafe's responses to public consultations, regulatory reviews, and legislative processes informed by horizon scanning insights. Market Expansion & Licensing Support Provide strategic policy and regulatory insights to support market entry, licensing efforts, and expansion across EMEAA. Engage with policymakers and regulators to facilitate constructive dialogue when entering new markets or launching new products. Stakeholder Management & External Reputation Enhance Paysafe's profile and credibility by participating in external forums, industry conferences, regulatory roundtables, and thought leadership initiatives. Ensure cohesive and consistent messaging across all government, regulatory, and association engagements. Qualifications Bachelor's degree in Law, Public Policy, Political Science, Economics, or a related field; advanced degree preferred. 10+ years of experience in government affairs, public policy, regulatory strategy, or political advocacy, ideally covering Europe and at least one additional region within Middle East, Africa, or Asia. Strong understanding of EEA policymaking and national regulatory frameworks across EMEAA, including payments, e money, digital assets, AML/CTF, and fintech regulation. Demonstrated success influencing legislative or regulatory outcomes in financial services or technology sectors. Established network across EEA institutions and relevant authorities in one or more EMEAA regions; ability to build new relationships rapidly. Exceptional communication, negotiation, and stakeholder management skills, with experience interacting at senior government and executive levels. Proven ability to translate complex regulatory developments into clear business and strategic implications. Experience working with external advisors, public affairs firms, and trade associations. Paysafe is an equal opportunity employer. We value diversity and are committed to providing a work environment of mutual respect to everyone without regard to race, color, religion, national origin, age, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
Business Development Representative Sales / BDR / Birmingham / SDE / Hybrid / SaaS Sales / Software Sales £36,000 - £45,000 + benefits A business development representative role where you will work closely with the regional team, focusing on target areas to generate a solid pipeline of sales opportunities, supporting bringing prospects from opportunity stage to customer click apply for full job details
Mar 02, 2026
Full time
Business Development Representative Sales / BDR / Birmingham / SDE / Hybrid / SaaS Sales / Software Sales £36,000 - £45,000 + benefits A business development representative role where you will work closely with the regional team, focusing on target areas to generate a solid pipeline of sales opportunities, supporting bringing prospects from opportunity stage to customer click apply for full job details
Customer Order Management : LONG TERM ASSIGNMENT in Peterborough: £15.88 per hour JOB TITLE: Customer Order Management Representative JOB LOCATION: Peterborough - parking on site, 2 mins walk from the nearest bus stop JOB TYPE: Temp contract JOB DURATION: 12 months but likely to extend JOB HOURS: 37.5 hours per week, Monday to Friday JOB PAY RATE: £15.88 per hour including holiday pay JOB WORKING: 5 days per week on site but may move to 2 days working from home later in the contract Your new company Hays is happy to be working with one of our Peterborough clients as they recruit four experienced Customer Order Management Representatives to support a major new project. This is an excellent opportunity to join a globally recognised engineering business and play a key role in delivering first-class customer support on a long-term contract. Your new role Your job will be to act as the single point of contact for a portfolio of customer accounts, managing the full order life cycle from start to finish. You'll make sure orders are processed accurately and shipped on time, keeping customers updated throughout and working closely with internal teams across logistics, manufacturing, quality and parts distribution.Key responsibilities include: Managing the full order life cycle, including new customer setup, order entry and modifications, escalations and logistics coordination Acting as the main contact for customers, ensuring clear and proactive communication Providing accurate order documentation and regular updates Resolving complex customer queries by understanding internal systems, processes and practices Working with senior support for escalations and ensuring accurate records of all interactions Ensuring orders meet export and compliance requirements Submitting non-conformance reports through the Quality Management System Supporting customer visits, reporting and departmental improvement work Contributing to ongoing process improvement initiatives What you'll need to succeed We're looking for someone with at least 2 years experience in customer order management or customer service within a manufacturing or engineering company. You'll also need to bring: Strong communication skills and confidence in managing multiple stakeholders Technical affinity and the ability to understand product information A proactive, customer-focused approach Ability to work collaboratively across different teams Experience with order processing systems and managing full order life cycles Strong attention to detail and accuracy in documentation What you'll get in return Long-term assignment with potential extension Opportunity to join a global engineering leader Professional development in a highly collaborative environment Onsite working during training, moving to hybrid thereafter. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. #
Mar 02, 2026
Full time
Customer Order Management : LONG TERM ASSIGNMENT in Peterborough: £15.88 per hour JOB TITLE: Customer Order Management Representative JOB LOCATION: Peterborough - parking on site, 2 mins walk from the nearest bus stop JOB TYPE: Temp contract JOB DURATION: 12 months but likely to extend JOB HOURS: 37.5 hours per week, Monday to Friday JOB PAY RATE: £15.88 per hour including holiday pay JOB WORKING: 5 days per week on site but may move to 2 days working from home later in the contract Your new company Hays is happy to be working with one of our Peterborough clients as they recruit four experienced Customer Order Management Representatives to support a major new project. This is an excellent opportunity to join a globally recognised engineering business and play a key role in delivering first-class customer support on a long-term contract. Your new role Your job will be to act as the single point of contact for a portfolio of customer accounts, managing the full order life cycle from start to finish. You'll make sure orders are processed accurately and shipped on time, keeping customers updated throughout and working closely with internal teams across logistics, manufacturing, quality and parts distribution.Key responsibilities include: Managing the full order life cycle, including new customer setup, order entry and modifications, escalations and logistics coordination Acting as the main contact for customers, ensuring clear and proactive communication Providing accurate order documentation and regular updates Resolving complex customer queries by understanding internal systems, processes and practices Working with senior support for escalations and ensuring accurate records of all interactions Ensuring orders meet export and compliance requirements Submitting non-conformance reports through the Quality Management System Supporting customer visits, reporting and departmental improvement work Contributing to ongoing process improvement initiatives What you'll need to succeed We're looking for someone with at least 2 years experience in customer order management or customer service within a manufacturing or engineering company. You'll also need to bring: Strong communication skills and confidence in managing multiple stakeholders Technical affinity and the ability to understand product information A proactive, customer-focused approach Ability to work collaboratively across different teams Experience with order processing systems and managing full order life cycles Strong attention to detail and accuracy in documentation What you'll get in return Long-term assignment with potential extension Opportunity to join a global engineering leader Professional development in a highly collaborative environment Onsite working during training, moving to hybrid thereafter. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. #
Internal Sales Representative Your new company This role is responsible for generating direct sales opportunities while providing comprehensive sales support across defined sector accounts. The position requires timely responses to customer enquiries, strong rapport building skills, and the ability to develop and maintain effective internal and external relationships. Your new role Opportunity Development & Sales Support. Develop, support, and manage direct sales opportunities at agreed value levels. Qualify and allocate sales leads generated through marketing activities, ensuring appropriate follow up or arranging customer appointments. Manage inbound enquiries and reassign to Business Development Managers (BDMs) where appropriate. Conduct telemarketing activities and achieve agreed KPIs. Assess customer needs and demonstrate suitable solutions. Produce accurate written quotations and proposals. Account & Project Management Provide account management support across sectors to ensure smooth deployment throughout the sales cycle. Manage the daily strategic enterprise account project support model, including documentation and reporting on major product deployments. Own and manage project action lists, ensuring deadlines are met. Host regular KPI review meetings with internal teams and partners to ensure deliverables remain on track, escalating issues where necessary. Manage change control processes and communication with clients. Maintain daily customer updates and CRM/forecasting activities. Attend monthly sales meetings. Channel & Marketing Support Support channel partners with information, pricing, training, and project alignment. Assist the Marketing team with sector specific activities and events as required. Contribute to planning and execution of customer engagement activities. Attend external events such as exhibitions, demonstrations, workshops, and customer meetings across the UK and Nordics when required. What you'll need to succeed Minimum of 3 years' B2B telesales experience.Strong project management and collaboration skills.Advanced IT proficiency, including Microsoft Word, PowerPoint, and Excel.Excellent communication and organisational skills.High attention to detail.Self motivated, proactive, and able to work independently.Strong team player with a positive, hands on attitude. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Mar 02, 2026
Full time
Internal Sales Representative Your new company This role is responsible for generating direct sales opportunities while providing comprehensive sales support across defined sector accounts. The position requires timely responses to customer enquiries, strong rapport building skills, and the ability to develop and maintain effective internal and external relationships. Your new role Opportunity Development & Sales Support. Develop, support, and manage direct sales opportunities at agreed value levels. Qualify and allocate sales leads generated through marketing activities, ensuring appropriate follow up or arranging customer appointments. Manage inbound enquiries and reassign to Business Development Managers (BDMs) where appropriate. Conduct telemarketing activities and achieve agreed KPIs. Assess customer needs and demonstrate suitable solutions. Produce accurate written quotations and proposals. Account & Project Management Provide account management support across sectors to ensure smooth deployment throughout the sales cycle. Manage the daily strategic enterprise account project support model, including documentation and reporting on major product deployments. Own and manage project action lists, ensuring deadlines are met. Host regular KPI review meetings with internal teams and partners to ensure deliverables remain on track, escalating issues where necessary. Manage change control processes and communication with clients. Maintain daily customer updates and CRM/forecasting activities. Attend monthly sales meetings. Channel & Marketing Support Support channel partners with information, pricing, training, and project alignment. Assist the Marketing team with sector specific activities and events as required. Contribute to planning and execution of customer engagement activities. Attend external events such as exhibitions, demonstrations, workshops, and customer meetings across the UK and Nordics when required. What you'll need to succeed Minimum of 3 years' B2B telesales experience.Strong project management and collaboration skills.Advanced IT proficiency, including Microsoft Word, PowerPoint, and Excel.Excellent communication and organisational skills.High attention to detail.Self motivated, proactive, and able to work independently.Strong team player with a positive, hands on attitude. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Business Development Representative Sales / BDR / Birmingham / SDE / Hybrid / SaaS Sales / Software Sales £36,000 - £45,000 + benefits A business development representative role where you will work closely with the regional team, focusing on target areas to generate a solid pipeline of sales opportunities, supporting bringing prospects from opportunity stage to customer. In the role you will be responsible for: Supporting with the regional go-to-market strategy Drive business growth including on social media, with potential prospects and within industry bodies and networking events Account-based sales, prioritising strategic target account lists within your defined territory as well as identifying and generating new business opportunities Work with the Marketing Manager to plan and execute outbound lead generation campaigns To be successful you will have: 3+ years' of proven business development success ideally in SaaS or cloud software Proven experience with social media and social selling Effective communication skills with the ability to build influential relationships Highly motivated and ambitious Sales / BDR / Birmingham / SDE / Hybrid / SaaS Sales / Software Sales Sales / BDR / Birmingham / SDE / Hybrid / SaaS Sales / Software Sales Sales / BDR / Birmingham / SED / Hybrid / SaaS Sales / Software Sales Bright Executive Recruitment is acting as an employment agency in relation to this vacancy. JBRP1_UKTJ
Mar 02, 2026
Full time
Business Development Representative Sales / BDR / Birmingham / SDE / Hybrid / SaaS Sales / Software Sales £36,000 - £45,000 + benefits A business development representative role where you will work closely with the regional team, focusing on target areas to generate a solid pipeline of sales opportunities, supporting bringing prospects from opportunity stage to customer. In the role you will be responsible for: Supporting with the regional go-to-market strategy Drive business growth including on social media, with potential prospects and within industry bodies and networking events Account-based sales, prioritising strategic target account lists within your defined territory as well as identifying and generating new business opportunities Work with the Marketing Manager to plan and execute outbound lead generation campaigns To be successful you will have: 3+ years' of proven business development success ideally in SaaS or cloud software Proven experience with social media and social selling Effective communication skills with the ability to build influential relationships Highly motivated and ambitious Sales / BDR / Birmingham / SDE / Hybrid / SaaS Sales / Software Sales Sales / BDR / Birmingham / SDE / Hybrid / SaaS Sales / Software Sales Sales / BDR / Birmingham / SED / Hybrid / SaaS Sales / Software Sales Bright Executive Recruitment is acting as an employment agency in relation to this vacancy. JBRP1_UKTJ
Customer Success Manager UK Application Deadline: 10 March 2026 Department: Revenue Management Employment Type: Full Time Location: UK Reporting To: Mike Wathen Description Bizimply is a workforce management platform designed to streamline operations for businesses in the hospitality, retail, and leisure industries. Founded in 2012 and with over 10,000+ locations globally from retail giants like Vodafone, to beloved brands like Costa Coffee, Pret, Daisy Green Group and KFC. The Bizimply platform provides a comprehensive suite of tools that enable businesses to efficiently manage their workforce, including scheduling, time and attendance tracking, task management, HR and performance reporting. By centralising these functions in one user-friendly interface, Bizimply helps businesses save time, reduce administrative overhead, and improve overall operational efficiency. As a Customer Success Manager you will be part of the Customer Success Team at Bizimply. The CS team manages the customer journey and experience from the day they become a customer. Providing training, support and recommendations, you will play a key role in the satisfaction and retention of our customers. Empower our customers to use Bizimply to its full value, and help grow their business by providing personalised and trusted support. As a key point of contact for customers via email and phone call, you will serve as a key contributor to the success of Bizimply as we continue to foster our vision of being one of the leading team management platforms. We're building an inclusive work environment that is representative of the diverse industry we have the pleasure of serving and encourage candidates from all backgrounds to apply. Key Responsibilities Build customer relationships to effectively understand their problems and identify ways Bizimply can solve their problems Adopting a consultative upselling approach to engage with customers, demonstrating how specific product features can address their challenges, improve efficiency, and drive additional value for their business Manage and execute the renewal cycle for your Book of Business. Anticipate customer needs based on personas/feature use/business type Manage feature requests. Work cross functionally with our Product team to solve our customer problems Educate customers on basic product training, creating training materials and videos that help new customers use Bizimply to its fullest potential Proactively track requests and commonly occurring issues, identifying and reporting software bugs to the appropriate teams Develop and execute a proactive renewal strategy to maximise customer retention and revenue growth by developing personalised renewal plans for each client Skills, Knowledge and Expertise Over 2+ years previous experience in a customer success role, ideally in SAAS Previous experience working in hospitality/retail Strong written and verbal communication skills - you will be the main point of contact for customers and being able to communicate clearly and effectively addressing customer questions and concerns is key Experience working or interacting with various web and mobile apps with the ability to effectively troubleshoot customer issues Resilience and resourcefulness using tools at your disposal and find the best approach to solving problems, leveraging strong attention to detail Ability to learn quickly and stay up to date on new features and product releases, Curiosity to learn new things and take on new challenges Take ownership of contact with customers and ensure all necessary steps (investigation, troubleshooting, education, and communication are completed with both the customers and the applicable internal teams The ability to put yourself in the customers' shoes to fully understand their point of view and address their needs Benefits Opportunity for career growth and development in a tech-driven SaaS company Competitive Salary Educational & Continuing Professional Development Support Employer Pension Contributions Employee Assistance Programme for all employees (EAP) Paid Maternity & Paternity Leave Permanent Health Insurance & Death in Service Scheme Referral Scheme
Mar 02, 2026
Full time
Customer Success Manager UK Application Deadline: 10 March 2026 Department: Revenue Management Employment Type: Full Time Location: UK Reporting To: Mike Wathen Description Bizimply is a workforce management platform designed to streamline operations for businesses in the hospitality, retail, and leisure industries. Founded in 2012 and with over 10,000+ locations globally from retail giants like Vodafone, to beloved brands like Costa Coffee, Pret, Daisy Green Group and KFC. The Bizimply platform provides a comprehensive suite of tools that enable businesses to efficiently manage their workforce, including scheduling, time and attendance tracking, task management, HR and performance reporting. By centralising these functions in one user-friendly interface, Bizimply helps businesses save time, reduce administrative overhead, and improve overall operational efficiency. As a Customer Success Manager you will be part of the Customer Success Team at Bizimply. The CS team manages the customer journey and experience from the day they become a customer. Providing training, support and recommendations, you will play a key role in the satisfaction and retention of our customers. Empower our customers to use Bizimply to its full value, and help grow their business by providing personalised and trusted support. As a key point of contact for customers via email and phone call, you will serve as a key contributor to the success of Bizimply as we continue to foster our vision of being one of the leading team management platforms. We're building an inclusive work environment that is representative of the diverse industry we have the pleasure of serving and encourage candidates from all backgrounds to apply. Key Responsibilities Build customer relationships to effectively understand their problems and identify ways Bizimply can solve their problems Adopting a consultative upselling approach to engage with customers, demonstrating how specific product features can address their challenges, improve efficiency, and drive additional value for their business Manage and execute the renewal cycle for your Book of Business. Anticipate customer needs based on personas/feature use/business type Manage feature requests. Work cross functionally with our Product team to solve our customer problems Educate customers on basic product training, creating training materials and videos that help new customers use Bizimply to its fullest potential Proactively track requests and commonly occurring issues, identifying and reporting software bugs to the appropriate teams Develop and execute a proactive renewal strategy to maximise customer retention and revenue growth by developing personalised renewal plans for each client Skills, Knowledge and Expertise Over 2+ years previous experience in a customer success role, ideally in SAAS Previous experience working in hospitality/retail Strong written and verbal communication skills - you will be the main point of contact for customers and being able to communicate clearly and effectively addressing customer questions and concerns is key Experience working or interacting with various web and mobile apps with the ability to effectively troubleshoot customer issues Resilience and resourcefulness using tools at your disposal and find the best approach to solving problems, leveraging strong attention to detail Ability to learn quickly and stay up to date on new features and product releases, Curiosity to learn new things and take on new challenges Take ownership of contact with customers and ensure all necessary steps (investigation, troubleshooting, education, and communication are completed with both the customers and the applicable internal teams The ability to put yourself in the customers' shoes to fully understand their point of view and address their needs Benefits Opportunity for career growth and development in a tech-driven SaaS company Competitive Salary Educational & Continuing Professional Development Support Employer Pension Contributions Employee Assistance Programme for all employees (EAP) Paid Maternity & Paternity Leave Permanent Health Insurance & Death in Service Scheme Referral Scheme
We're looking for an Associate Engineer to join our Design team based in Leeds. Our 100-strong Construction Engineering capability brings together a team of talented civil, structural and geotechnical engineers from a range of backgrounds, combining complex analysis, spatial design and an eye for the practical to deliver buildable solutions on site. We specialise in reimagining permanent designs to make them more buildable, designing temporary works and traffic management solutions, advising on the procedural management of temporary works, construction materials, ground engineering and surveying. Kier Design are a top-25 engineering consultancy, delivering a wide range of services across all sectors of the built environment, providing construction-focused, innovative and sustainable solutions. We have preferential access to Kier's £11bn+ project pipeline, including mega projects like High Speed 2 and Hinkley Point C, frameworks with national and local government and other public bodies, and a range of other interesting projects in every sector of the built environment. We believe in building teams around our people, rather than squeezing people into our teams, we want to help you carve out a role in which you'll grow and thrive for many years to come. Offering market-leading development opportunities, supporting our graduates through the early stages of their careers, enabling our people to become professionally qualified, providing management training and qualifications, and supporting ongoing technical development throughout our people's careers. Actively promoting, so you can keep pushing and stretching yourself. Within this role, you can enjoy competitive annual holiday entitlement with opportunities to buy leave, a fantastic, matched pension scheme, a share in the success you help to create by investing in Kier through our Sharesave and Share Incentive Plans and even more Location: Leeds, West Yorkshire Hours: 40 hours per week - some flexibility on hours available if desired, just let us know when you speak to us What will you be responsible for? As an Associate Engineer , you'll be working within the Construction Engineering team, supporting Kier in contributing to the delivery of a broad range of complex construction engineering services, leading the delivery of some services, providing solutions which are safe and buildable. Your day to day will include: Agreeing technical requirements of the client remit, ensuring it is fully understood, questioning and challenging where necessary, leading the development of fee proposals for review in accordance with delegated authority policy, organising and leading the day-to-day workload of engineers and technical staff within the design team, ensuring technical compliance of the design to the remit, ensuring compliance with applicable legal requirements and company policies / procedures, including CDM Regulations, the Kier SHE Management System (SHEMS) and design Quality Management System (QMS) Overseeing and contributing to the production of design deliverables, including calculations, drawings, reports and design risk assessments, identifying and assessing technical opportunities for value engineering, implementing them with suitable approval, developing and building a positive relationship with the client / design / site teams supporting fulfilment of contractual obligations and meeting or exceeding Kier Design and Kier customer expectations, being the lead representative at project and progress meetings with clients, as required, from remit development through to lessons learned, managing the financial and commercial aspects of the project with the support of Engineering Manager and Commercial Manager, monitoring progress against, and ensuring the project is delivered to, agreed programme and budget Provide leadership to direct and indirect reports, supporting Engineering Manager and Head of Construction Engineering, implementing and complying with Kier policies and procedures for functional governance, conducting staff inductions and performance reviews for direct reports, managing team workload, maximising personal utilisation and project efficiency, ensuring the timely completion and submission of timesheets, reviewing timesheets and approving time off for direct reports, recognising, promoting, encouraging, implementing and contributing to best practice within Kier Design, developing a culture of excellence, acting as an ambassador for Kier Design at all times and ensuring that Kier Design is the consultant of first choice and embodies the values of Kier Understanding the social, cultural, global and environmental responsibilities of the professional engineer, recognising the need for sustainable development, staying abreast of design developments in health & safety, innovation, sustainability, diversity and implementing them as appropriate, maintaining own continuing professional development, improving skills in management and / or a design / technical / professional specialism, maintaining membership of a professional body and contributing to forums and industry best practice groups, taking responsibility for developing own digital competency, as described in the Kier Design Digital Competency Framework., identifying current level and actively seeking to reach the next level, encouraging and assisting in the development of all staff within Kier Design, Maintaining relationships with peers ensuring the transfer of knowledge / skills, promoting the engineering profession, and taking on a supervisory Civil Engineer or equivalent role, developing and reviewing engineering methods and software, including design or assessment spreadsheets and / or calculation templates for use within Kier Design with a view to increasing overall quality and efficiency, marketing all Kier Design competencies to generate new/repeat business whenever possible What are we looking for? This role of Associate Engineer is great for you if: Chartered member of relevant professional institutions (e.g. CEng MICE) and practical industry relevant experience Working in a similar role with significant relevant experience at this level Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . We look forward to seeing your application to join the
Mar 02, 2026
Full time
We're looking for an Associate Engineer to join our Design team based in Leeds. Our 100-strong Construction Engineering capability brings together a team of talented civil, structural and geotechnical engineers from a range of backgrounds, combining complex analysis, spatial design and an eye for the practical to deliver buildable solutions on site. We specialise in reimagining permanent designs to make them more buildable, designing temporary works and traffic management solutions, advising on the procedural management of temporary works, construction materials, ground engineering and surveying. Kier Design are a top-25 engineering consultancy, delivering a wide range of services across all sectors of the built environment, providing construction-focused, innovative and sustainable solutions. We have preferential access to Kier's £11bn+ project pipeline, including mega projects like High Speed 2 and Hinkley Point C, frameworks with national and local government and other public bodies, and a range of other interesting projects in every sector of the built environment. We believe in building teams around our people, rather than squeezing people into our teams, we want to help you carve out a role in which you'll grow and thrive for many years to come. Offering market-leading development opportunities, supporting our graduates through the early stages of their careers, enabling our people to become professionally qualified, providing management training and qualifications, and supporting ongoing technical development throughout our people's careers. Actively promoting, so you can keep pushing and stretching yourself. Within this role, you can enjoy competitive annual holiday entitlement with opportunities to buy leave, a fantastic, matched pension scheme, a share in the success you help to create by investing in Kier through our Sharesave and Share Incentive Plans and even more Location: Leeds, West Yorkshire Hours: 40 hours per week - some flexibility on hours available if desired, just let us know when you speak to us What will you be responsible for? As an Associate Engineer , you'll be working within the Construction Engineering team, supporting Kier in contributing to the delivery of a broad range of complex construction engineering services, leading the delivery of some services, providing solutions which are safe and buildable. Your day to day will include: Agreeing technical requirements of the client remit, ensuring it is fully understood, questioning and challenging where necessary, leading the development of fee proposals for review in accordance with delegated authority policy, organising and leading the day-to-day workload of engineers and technical staff within the design team, ensuring technical compliance of the design to the remit, ensuring compliance with applicable legal requirements and company policies / procedures, including CDM Regulations, the Kier SHE Management System (SHEMS) and design Quality Management System (QMS) Overseeing and contributing to the production of design deliverables, including calculations, drawings, reports and design risk assessments, identifying and assessing technical opportunities for value engineering, implementing them with suitable approval, developing and building a positive relationship with the client / design / site teams supporting fulfilment of contractual obligations and meeting or exceeding Kier Design and Kier customer expectations, being the lead representative at project and progress meetings with clients, as required, from remit development through to lessons learned, managing the financial and commercial aspects of the project with the support of Engineering Manager and Commercial Manager, monitoring progress against, and ensuring the project is delivered to, agreed programme and budget Provide leadership to direct and indirect reports, supporting Engineering Manager and Head of Construction Engineering, implementing and complying with Kier policies and procedures for functional governance, conducting staff inductions and performance reviews for direct reports, managing team workload, maximising personal utilisation and project efficiency, ensuring the timely completion and submission of timesheets, reviewing timesheets and approving time off for direct reports, recognising, promoting, encouraging, implementing and contributing to best practice within Kier Design, developing a culture of excellence, acting as an ambassador for Kier Design at all times and ensuring that Kier Design is the consultant of first choice and embodies the values of Kier Understanding the social, cultural, global and environmental responsibilities of the professional engineer, recognising the need for sustainable development, staying abreast of design developments in health & safety, innovation, sustainability, diversity and implementing them as appropriate, maintaining own continuing professional development, improving skills in management and / or a design / technical / professional specialism, maintaining membership of a professional body and contributing to forums and industry best practice groups, taking responsibility for developing own digital competency, as described in the Kier Design Digital Competency Framework., identifying current level and actively seeking to reach the next level, encouraging and assisting in the development of all staff within Kier Design, Maintaining relationships with peers ensuring the transfer of knowledge / skills, promoting the engineering profession, and taking on a supervisory Civil Engineer or equivalent role, developing and reviewing engineering methods and software, including design or assessment spreadsheets and / or calculation templates for use within Kier Design with a view to increasing overall quality and efficiency, marketing all Kier Design competencies to generate new/repeat business whenever possible What are we looking for? This role of Associate Engineer is great for you if: Chartered member of relevant professional institutions (e.g. CEng MICE) and practical industry relevant experience Working in a similar role with significant relevant experience at this level Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . We look forward to seeing your application to join the
Your new company This organisation is a specialist utilities contractor operating across the UK, delivering services within power, telecoms, civil engineering and associated infrastructure works. The business has built a strong reputation for reliability, technical capability and excellent client service, and continues to expand its presence with both new and existing clients. Due to ongoing growth, the company is seeking a Business Development Executive to strengthen its commercial and client facing functions and support the development of new opportunities within the utilities sector. Your new role In this role, you will be responsible for identifying, developing and converting new business opportunities across the utilities and infrastructure markets. You will work closely with senior leadership to shape business development strategies, build strong relationships with key stakeholders and expand the organisation's client base within both public and private sectors. The position requires frequent travel throughout the UK to meet prospective clients, attend industry events and support tendering activities.You will conduct market research, track industry trends and maintain a strong understanding of upcoming frameworks and project pipelines. Working alongside operational, commercial and pre construction teams, you will contribute to the preparation of proposals, capability documents and tender submissions, ensuring the business is positioned competitively and professionally. You will act as a trusted representative of the organisation, promoting its service offering and ensuring that new partnerships align with long term strategic objectives. What you'll need to succeed You will bring proven experience in a business development or client facing role, ideally within utilities, civil engineering or construction. You will demonstrate a strong commercial mindset, excellent communication skills and the ability to build relationships at all levels. A good understanding of infrastructure markets, frameworks and procurement processes will be highly beneficial. The role requires initiative, resilience, and the ability to manage a varied workload while travelling frequently across the UK to engage with clients and opportunities. What you'll get in return You will join a growing and reputable utilities contractor offering significant scope for career progression and the chance to influence business growth at a strategic level. A competitive remuneration package is provided, along with opportunities for ongoing professional development and exposure to a wide range of projects and clients across the UK. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 02, 2026
Full time
Your new company This organisation is a specialist utilities contractor operating across the UK, delivering services within power, telecoms, civil engineering and associated infrastructure works. The business has built a strong reputation for reliability, technical capability and excellent client service, and continues to expand its presence with both new and existing clients. Due to ongoing growth, the company is seeking a Business Development Executive to strengthen its commercial and client facing functions and support the development of new opportunities within the utilities sector. Your new role In this role, you will be responsible for identifying, developing and converting new business opportunities across the utilities and infrastructure markets. You will work closely with senior leadership to shape business development strategies, build strong relationships with key stakeholders and expand the organisation's client base within both public and private sectors. The position requires frequent travel throughout the UK to meet prospective clients, attend industry events and support tendering activities.You will conduct market research, track industry trends and maintain a strong understanding of upcoming frameworks and project pipelines. Working alongside operational, commercial and pre construction teams, you will contribute to the preparation of proposals, capability documents and tender submissions, ensuring the business is positioned competitively and professionally. You will act as a trusted representative of the organisation, promoting its service offering and ensuring that new partnerships align with long term strategic objectives. What you'll need to succeed You will bring proven experience in a business development or client facing role, ideally within utilities, civil engineering or construction. You will demonstrate a strong commercial mindset, excellent communication skills and the ability to build relationships at all levels. A good understanding of infrastructure markets, frameworks and procurement processes will be highly beneficial. The role requires initiative, resilience, and the ability to manage a varied workload while travelling frequently across the UK to engage with clients and opportunities. What you'll get in return You will join a growing and reputable utilities contractor offering significant scope for career progression and the chance to influence business growth at a strategic level. A competitive remuneration package is provided, along with opportunities for ongoing professional development and exposure to a wide range of projects and clients across the UK. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
We're looking for a Principal Engineer to join our Design team based in Speke. Our 100-strong Construction Engineering capability brings together a team of talented civil, structural and geotechnical engineers from a range of backgrounds, combining complex analysis, spatial design and an eye for the practical to deliver buildable solutions on site. We specialise in reimagining permanent designs to make them more buildable, designing temporary works and traffic management solutions, advising on the procedural management of temporary works, construction materials, ground engineering and surveying. Kier Design are a top-25 engineering consultancy, delivering a wide range of services across all sectors of the built environment, providing construction-focused, innovative and sustainable solutions. We have preferential access to Kier's £11bn+ project pipeline, including mega projects like High Speed 2 and Hinkley Point C, frameworks with national and local government and other public bodies, and a range of other interesting projects in every sector of the built environment. We believe in building teams around our people, rather than squeezing people into our teams, we want to help you carve out a role in which you'll grow and thrive for many years to come. Offering market-leading development opportunities, supporting our graduates through the early stages of their careers, enabling our people to become professionally qualified, providing management training and qualifications, and supporting ongoing technical development throughout our people's careers. Actively promoting, so you can keep pushing and stretching yourself. Within this role, you can enjoy competitive annual holiday entitlement with opportunities to buy leave, a fantastic, matched pension scheme, a share in the success you help to create by investing in Kier through our Sharesave and Share Incentive Plans and even more Location: Speke, Merseyside Hours: 40 hours per week - some flexibility on hours available if desired, just let us know when you speak to us What will you be responsible for? As a Principal Engineer , you'll be working within the Construction Engineering team, supporting Kier in contributing to the delivery of a broad range of complex construction engineering services, leading the delivery of some services, providing solutions which are safe and buildable. Your day to day will include: Agreeing technical requirements of the client remit, ensuring it is fully understood, questioning and challenging where necessary, leading the development of fee proposals for review in accordance with delegated authority policy, organising and leading the day-to-day workload of engineers and technical staff within the design team, ensuring technical compliance of the design to the remit, ensuring compliance with applicable legal requirements and company policies / procedures, including CDM Regulations, the Kier SHE Management System (SHEMS) and design Quality Management System (QMS) Overseeing and contributing to the production of design deliverables, including calculations, drawings, reports and design risk assessments, identifying and assessing technical opportunities for value engineering, implementing them with suitable approval, developing and building a positive relationship with the client / design / site teams supporting fulfilment of contractual obligations and meeting or exceeding Kier Design and Kier customer expectations, being the lead representative at project and progress meetings with clients, as required, from remit development through to lessons learned, managing the financial and commercial aspects of the project with the support of Engineering Manager and Commercial Manager, monitoring progress against, and ensuring the project is delivered to, agreed programme and budget Provide leadership to direct and indirect reports, supporting Engineering Manager and Head of Construction Engineering, implementing and complying with Kier policies and procedures for functional governance, conducting staff inductions and performance reviews for direct reports, managing team workload, maximising personal utilisation and project efficiency, ensuring the timely completion and submission of timesheets, reviewing timesheets and approving time off for direct reports, recognising, promoting, encouraging, implementing and contributing to best practice within Kier Design, developing a culture of excellence, acting as an ambassador for Kier Design at all times and ensuring that Kier Design is the consultant of first choice and embodies the values of Kier Understanding the social, cultural, global and environmental responsibilities of the professional engineer, recognising the need for sustainable development, staying abreast of design developments in health & safety, innovation, sustainability, diversity and implementing them as appropriate, maintaining own continuing professional development, improving skills in management and / or a design / technical / professional specialism, maintaining membership of a professional body and contributing to forums and industry best practice groups, taking responsibility for developing own digital competency, as described in the Kier Design Digital Competency Framework., identifying current level and actively seeking to reach the next level, encouraging and assisting in the development of all staff within Kier Design, Maintaining relationships with peers ensuring the transfer of knowledge / skills, promoting the engineering profession, and taking on a supervisory Civil Engineer or equivalent role, developing and reviewing engineering methods and software, including design or assessment spreadsheets and / or calculation templates for use within Kier Design with a view to increasing overall quality and efficiency, marketing all Kier Design competencies to generate new/repeat business whenever possible What are we looking for? This role of Principal Engineer is great for you if: Chartered member of relevant professional institutions (e.g. CEng MICE) and practical industry relevant experience Working in a similar role with significant relevant experience at this level Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . We look forward to seeing your application to join the
Mar 02, 2026
Full time
We're looking for a Principal Engineer to join our Design team based in Speke. Our 100-strong Construction Engineering capability brings together a team of talented civil, structural and geotechnical engineers from a range of backgrounds, combining complex analysis, spatial design and an eye for the practical to deliver buildable solutions on site. We specialise in reimagining permanent designs to make them more buildable, designing temporary works and traffic management solutions, advising on the procedural management of temporary works, construction materials, ground engineering and surveying. Kier Design are a top-25 engineering consultancy, delivering a wide range of services across all sectors of the built environment, providing construction-focused, innovative and sustainable solutions. We have preferential access to Kier's £11bn+ project pipeline, including mega projects like High Speed 2 and Hinkley Point C, frameworks with national and local government and other public bodies, and a range of other interesting projects in every sector of the built environment. We believe in building teams around our people, rather than squeezing people into our teams, we want to help you carve out a role in which you'll grow and thrive for many years to come. Offering market-leading development opportunities, supporting our graduates through the early stages of their careers, enabling our people to become professionally qualified, providing management training and qualifications, and supporting ongoing technical development throughout our people's careers. Actively promoting, so you can keep pushing and stretching yourself. Within this role, you can enjoy competitive annual holiday entitlement with opportunities to buy leave, a fantastic, matched pension scheme, a share in the success you help to create by investing in Kier through our Sharesave and Share Incentive Plans and even more Location: Speke, Merseyside Hours: 40 hours per week - some flexibility on hours available if desired, just let us know when you speak to us What will you be responsible for? As a Principal Engineer , you'll be working within the Construction Engineering team, supporting Kier in contributing to the delivery of a broad range of complex construction engineering services, leading the delivery of some services, providing solutions which are safe and buildable. Your day to day will include: Agreeing technical requirements of the client remit, ensuring it is fully understood, questioning and challenging where necessary, leading the development of fee proposals for review in accordance with delegated authority policy, organising and leading the day-to-day workload of engineers and technical staff within the design team, ensuring technical compliance of the design to the remit, ensuring compliance with applicable legal requirements and company policies / procedures, including CDM Regulations, the Kier SHE Management System (SHEMS) and design Quality Management System (QMS) Overseeing and contributing to the production of design deliverables, including calculations, drawings, reports and design risk assessments, identifying and assessing technical opportunities for value engineering, implementing them with suitable approval, developing and building a positive relationship with the client / design / site teams supporting fulfilment of contractual obligations and meeting or exceeding Kier Design and Kier customer expectations, being the lead representative at project and progress meetings with clients, as required, from remit development through to lessons learned, managing the financial and commercial aspects of the project with the support of Engineering Manager and Commercial Manager, monitoring progress against, and ensuring the project is delivered to, agreed programme and budget Provide leadership to direct and indirect reports, supporting Engineering Manager and Head of Construction Engineering, implementing and complying with Kier policies and procedures for functional governance, conducting staff inductions and performance reviews for direct reports, managing team workload, maximising personal utilisation and project efficiency, ensuring the timely completion and submission of timesheets, reviewing timesheets and approving time off for direct reports, recognising, promoting, encouraging, implementing and contributing to best practice within Kier Design, developing a culture of excellence, acting as an ambassador for Kier Design at all times and ensuring that Kier Design is the consultant of first choice and embodies the values of Kier Understanding the social, cultural, global and environmental responsibilities of the professional engineer, recognising the need for sustainable development, staying abreast of design developments in health & safety, innovation, sustainability, diversity and implementing them as appropriate, maintaining own continuing professional development, improving skills in management and / or a design / technical / professional specialism, maintaining membership of a professional body and contributing to forums and industry best practice groups, taking responsibility for developing own digital competency, as described in the Kier Design Digital Competency Framework., identifying current level and actively seeking to reach the next level, encouraging and assisting in the development of all staff within Kier Design, Maintaining relationships with peers ensuring the transfer of knowledge / skills, promoting the engineering profession, and taking on a supervisory Civil Engineer or equivalent role, developing and reviewing engineering methods and software, including design or assessment spreadsheets and / or calculation templates for use within Kier Design with a view to increasing overall quality and efficiency, marketing all Kier Design competencies to generate new/repeat business whenever possible What are we looking for? This role of Principal Engineer is great for you if: Chartered member of relevant professional institutions (e.g. CEng MICE) and practical industry relevant experience Working in a similar role with significant relevant experience at this level Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . We look forward to seeing your application to join the
Please note this is a floating position that covers the geographical location of Wiltshire. As a Business Developer, you will be vital in building strong relationships with new and existing trade customers. With your friendly and engaging approach, you will contact trade customers on a daily basis via telephone and email, identifying upselling opportunities and delivering exceptional customer service. You will also provide valuable administrative support to the depot, collaborating closely with Kitchen Sales Designers and Territory Sales Representatives to assist in arranging appointments and fuel lead generation. Your proactive attitude and attention to detail will contribute to the efficient running of the depot, enabling the team to reach and exceed depot targets. Skills and attributes you need to be a successful Business Developer: Customer service Thrives in fast-paced environments strong Communicator Sales-focused Prioritisation and organisation skills Curious learner Full UK Driving License What you get from us as a Business Developer: Competitive base salary Monthly depot bonusOTE Team incentives and outings Competitive Pension Plan with a maximum company contribution of 12%. 24 days holiday, rising to 26 days after 5 years Staff discount on Howdens products Buy as you earn share scheme About Howdens: Howdens Joinery is the UK's number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe - making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.3bn, and we have an ambitious growth agenda. There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens - and why we have been named one of the 10 Best Big Companies to Work For. How to apply: When you apply, you will need to attach a CV. If this is your first time applying for a role with us, you will need to activate your account when you apply for this role. Please check your email carefully to ensure that you have completed this step. We are unable to view your application if you have not activated your account. Good luck with your application. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email with the job title and location, and we will be happy to help you. Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding.
Mar 02, 2026
Full time
Please note this is a floating position that covers the geographical location of Wiltshire. As a Business Developer, you will be vital in building strong relationships with new and existing trade customers. With your friendly and engaging approach, you will contact trade customers on a daily basis via telephone and email, identifying upselling opportunities and delivering exceptional customer service. You will also provide valuable administrative support to the depot, collaborating closely with Kitchen Sales Designers and Territory Sales Representatives to assist in arranging appointments and fuel lead generation. Your proactive attitude and attention to detail will contribute to the efficient running of the depot, enabling the team to reach and exceed depot targets. Skills and attributes you need to be a successful Business Developer: Customer service Thrives in fast-paced environments strong Communicator Sales-focused Prioritisation and organisation skills Curious learner Full UK Driving License What you get from us as a Business Developer: Competitive base salary Monthly depot bonusOTE Team incentives and outings Competitive Pension Plan with a maximum company contribution of 12%. 24 days holiday, rising to 26 days after 5 years Staff discount on Howdens products Buy as you earn share scheme About Howdens: Howdens Joinery is the UK's number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe - making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.3bn, and we have an ambitious growth agenda. There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens - and why we have been named one of the 10 Best Big Companies to Work For. How to apply: When you apply, you will need to attach a CV. If this is your first time applying for a role with us, you will need to activate your account when you apply for this role. Please check your email carefully to ensure that you have completed this step. We are unable to view your application if you have not activated your account. Good luck with your application. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email with the job title and location, and we will be happy to help you. Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding.
Customer Success Manager UK Application Deadline: 10 March 2026 Department: Revenue Management Employment Type: Full Time Location: UK Reporting To: Mike Wathen Description Bizimply is a workforce management platform designed to streamline operations for businesses in the hospitality, retail, and leisure industries. Founded in 2012 and with over 10,000+ locations globally from retail giants like Vodafone, to beloved brands like Costa Coffee, Pret, Daisy Green Group and KFC. The Bizimply platform provides a comprehensive suite of tools that enable businesses to efficiently manage their workforce, including scheduling, time and attendance tracking, task management, HR and performance reporting. By centralising these functions in one user-friendly interface, Bizimply helps businesses save time, reduce administrative overhead, and improve overall operational efficiency. As a Customer Success Manager you will be part of the Customer Success Team at Bizimply. The CS team manages the customer journey and experience from the day they become a customer. Providing training, support and recommendations, you will play a key role in the satisfaction and retention of our customers. Empower our customers to use Bizimply to its full value, and help grow their business by providing personalised and trusted support. As a key point of contact for customers via email and phone call, you will serve as a key contributor to the success of Bizimply as we continue to foster our vision of being one of the leading team management platforms. We're building an inclusive work environment that is representative of the diverse industry we have the pleasure of serving and encourage candidates from all backgrounds to apply. Key Responsibilities Build customer relationships to effectively understand their problems and identify ways Bizimply can solve their problems Adopting a consultative upselling approach to engage with customers, demonstrating how specific product features can address their challenges, improve efficiency, and drive additional value for their business Manage and execute the renewal cycle for your Book of Business. Anticipate customer needs based on personas/feature use/business type Manage feature requests. Work cross functionally with our Product team to solve our customer problems Educate customers on basic product training, creating training materials and videos that help new customers use Bizimply to its fullest potential Proactively track requests and commonly occurring issues, identifying and reporting software bugs to the appropriate teams Develop and execute a proactive renewal strategy to maximise customer retention and revenue growth by developing personalised renewal plans for each client Skills, Knowledge and Expertise Over 2+ years previous experience in a customer success role, ideally in SAAS Previous experience working in hospitality/retail Strong written and verbal communication skills - you will be the main point of contact for customers and being able to communicate clearly and effectively addressing customer questions and concerns is key Experience working or interacting with various web and mobile apps with the ability to effectively troubleshoot customer issues Resilience and resourcefulness using tools at your disposal and find the best approach to solving problems, leveraging strong attention to detail Ability to learn quickly and stay up to date on new features and product releases, Curiosity to learn new things and take on new challenges Take ownership of contact with customers and ensure all necessary steps (investigation, troubleshooting, education, and communication are completed with both the customers and the applicable internal teams The ability to put yourself in the customers' shoes to fully understand their point of view and address their needs Benefits Opportunity for career growth and development in a tech-driven SaaS company Competitive Salary Educational & Continuing Professional Development Support Employer Pension Contributions Employee Assistance Programme for all employees (EAP) Paid Maternity & Paternity Leave Permanent Health Insurance & Death in Service Scheme Referral Scheme
Mar 02, 2026
Full time
Customer Success Manager UK Application Deadline: 10 March 2026 Department: Revenue Management Employment Type: Full Time Location: UK Reporting To: Mike Wathen Description Bizimply is a workforce management platform designed to streamline operations for businesses in the hospitality, retail, and leisure industries. Founded in 2012 and with over 10,000+ locations globally from retail giants like Vodafone, to beloved brands like Costa Coffee, Pret, Daisy Green Group and KFC. The Bizimply platform provides a comprehensive suite of tools that enable businesses to efficiently manage their workforce, including scheduling, time and attendance tracking, task management, HR and performance reporting. By centralising these functions in one user-friendly interface, Bizimply helps businesses save time, reduce administrative overhead, and improve overall operational efficiency. As a Customer Success Manager you will be part of the Customer Success Team at Bizimply. The CS team manages the customer journey and experience from the day they become a customer. Providing training, support and recommendations, you will play a key role in the satisfaction and retention of our customers. Empower our customers to use Bizimply to its full value, and help grow their business by providing personalised and trusted support. As a key point of contact for customers via email and phone call, you will serve as a key contributor to the success of Bizimply as we continue to foster our vision of being one of the leading team management platforms. We're building an inclusive work environment that is representative of the diverse industry we have the pleasure of serving and encourage candidates from all backgrounds to apply. Key Responsibilities Build customer relationships to effectively understand their problems and identify ways Bizimply can solve their problems Adopting a consultative upselling approach to engage with customers, demonstrating how specific product features can address their challenges, improve efficiency, and drive additional value for their business Manage and execute the renewal cycle for your Book of Business. Anticipate customer needs based on personas/feature use/business type Manage feature requests. Work cross functionally with our Product team to solve our customer problems Educate customers on basic product training, creating training materials and videos that help new customers use Bizimply to its fullest potential Proactively track requests and commonly occurring issues, identifying and reporting software bugs to the appropriate teams Develop and execute a proactive renewal strategy to maximise customer retention and revenue growth by developing personalised renewal plans for each client Skills, Knowledge and Expertise Over 2+ years previous experience in a customer success role, ideally in SAAS Previous experience working in hospitality/retail Strong written and verbal communication skills - you will be the main point of contact for customers and being able to communicate clearly and effectively addressing customer questions and concerns is key Experience working or interacting with various web and mobile apps with the ability to effectively troubleshoot customer issues Resilience and resourcefulness using tools at your disposal and find the best approach to solving problems, leveraging strong attention to detail Ability to learn quickly and stay up to date on new features and product releases, Curiosity to learn new things and take on new challenges Take ownership of contact with customers and ensure all necessary steps (investigation, troubleshooting, education, and communication are completed with both the customers and the applicable internal teams The ability to put yourself in the customers' shoes to fully understand their point of view and address their needs Benefits Opportunity for career growth and development in a tech-driven SaaS company Competitive Salary Educational & Continuing Professional Development Support Employer Pension Contributions Employee Assistance Programme for all employees (EAP) Paid Maternity & Paternity Leave Permanent Health Insurance & Death in Service Scheme Referral Scheme
What you will do An exciting opportunity has become available as a Salesperson within our Fire Suppression Products business. The successful candidate will thrive in a consultative sales environment, quickly establishing a valued relationship with our customers. The role is responsible for targeted sales revenue and margin as well as driving demand for our product portfolio in the market with key consultants and influencers. What we can offer Competitive salary and commission / bonus plan Paid holidays and sick pay Comprehensive benefits package including 7% match pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle to work scheme and discount on Johnson Controls security products Extensive product and on the job/cross training opportunities with outstanding resources available Encouraging and collaborative team environment Career development through various career ladders Dedication to safety through our Zero Harm policy Access to business resource groups Training on our company values Company vehicle, tools and equipment to complete all jobs How you will do it This role is a combination of management of existing accounts, growth and development of new customers, and upstream demand creation. You will be responsible for developing a pipeline of new business and be successful in negotiating and closing opportunities. You will have a technical aptitude with an ability to understand the features and benefits of our Products as well as the customers needs and challenges. You will produce a monthly forecast based on customer activity, project close dates and probability. You will be required to create account plans for target and key customers, understanding our customers goals and how we can support their growth. Promoting fire suppression solutions in the market throughout the UK and Ireland, maintaining our position as market leader. What we look for Essentially: This role has a lot of autonomy and requires the successful candidate to have a strong work ethic, be self-motivated and goal orientated. You will possess exceptional communication and reporting skills. Experience in B2B Sales and developing long-term customer relationships Customer focused with excellent problem-solving ability Highly influential proven ability to impact decision making. The resilience to succeed in a results driven multi-national enterprise organization. Full clean driving licence. Nationwide travel Preferred Technical knowledge of gaseous suppression systems Experience with CRM tools e.g. Salesforce. JBRP1_UKTJ
Mar 02, 2026
Full time
What you will do An exciting opportunity has become available as a Salesperson within our Fire Suppression Products business. The successful candidate will thrive in a consultative sales environment, quickly establishing a valued relationship with our customers. The role is responsible for targeted sales revenue and margin as well as driving demand for our product portfolio in the market with key consultants and influencers. What we can offer Competitive salary and commission / bonus plan Paid holidays and sick pay Comprehensive benefits package including 7% match pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle to work scheme and discount on Johnson Controls security products Extensive product and on the job/cross training opportunities with outstanding resources available Encouraging and collaborative team environment Career development through various career ladders Dedication to safety through our Zero Harm policy Access to business resource groups Training on our company values Company vehicle, tools and equipment to complete all jobs How you will do it This role is a combination of management of existing accounts, growth and development of new customers, and upstream demand creation. You will be responsible for developing a pipeline of new business and be successful in negotiating and closing opportunities. You will have a technical aptitude with an ability to understand the features and benefits of our Products as well as the customers needs and challenges. You will produce a monthly forecast based on customer activity, project close dates and probability. You will be required to create account plans for target and key customers, understanding our customers goals and how we can support their growth. Promoting fire suppression solutions in the market throughout the UK and Ireland, maintaining our position as market leader. What we look for Essentially: This role has a lot of autonomy and requires the successful candidate to have a strong work ethic, be self-motivated and goal orientated. You will possess exceptional communication and reporting skills. Experience in B2B Sales and developing long-term customer relationships Customer focused with excellent problem-solving ability Highly influential proven ability to impact decision making. The resilience to succeed in a results driven multi-national enterprise organization. Full clean driving licence. Nationwide travel Preferred Technical knowledge of gaseous suppression systems Experience with CRM tools e.g. Salesforce. JBRP1_UKTJ
Hybrid from London Office (Liverpool Street) and Client sites Permanent - Full-Time We're an award-winning consultancy known for delivering exceptional products and services through technology. We work closely with organisations to help them accelerate value delivery and create outstanding customer experiences. Our purpose is simple: to empower organisations to make a real difference for people, society, and the planet through technology that's efficient, user-friendly, and solves problems fast. At Burendo, we believe that together, we can achieve incredible things. What sets us apart is how we work. We pride ourselves on having a pragmatic attitude to delivery-we think big, plan practically, adapt quickly, and always focus on results, no matter how complex the challenge. We're passionate about making great things happen by embracing innovation, challenging the status quo, and fostering collaboration at every step. At Burendo, caring for people is at the heart of what we do. We value partnerships, listen to different viewpoints, and believe in treating everyone fairly. And, we love to share what we learn-using our expertise to help others grow and empowering organisations to succeed in the long term. As we grow we're looking to hire an experienced Principal Delivery Consultant on a permanent basis. You'll be a key member of our consultancy team and will drive significant digital solutions, overseeing a complex portfolio of technical projects. Because of the seniority of the role, it's important that you have previous consultancy experience. As Principal Delivery Consultant, you will be responsible for: Leading the execution of client deliverables in digital and technical teams, working alongside Burendo team members as the senior representative on the account Setting the strategic direction for delivery across programmes and portfolios, ensuring alignment with organisational objectives and measurable business outcomes. Managing timelines, budgets, and resource allocation to ensure successful delivery, while establishing and maintaining robust portfolio reporting that provides clear, data-driven insight to senior stakeholders. Providing C-Suite-level advisory support, influencing senior stakeholders and acting as a trusted partner in complex decision-making environments. Applying your strong understanding of organisational change, software development lifecycles, cloud architectures, and modern engineering practices to support informed decision-making and effective collaboration with teams. Leading and embedding Agile planning and delivery management best practices at a portfolio level, ensuring alignment across programmes while maintaining adaptability and responsiveness to change. Driving and supporting broader organisational change initiatives, aligning operating models, governance, and ways of working to enable strategic objectives. Creating a culture of continuous improvement, evolving team practices, tools, and delivery approaches to enhance efficiency, predictability, and value realisation. Establishing measurable performance indicators and continuously evaluating portfolio health to inform strategic adjustments. Championing Agile values and principles, promoting transparency, collaboration, customer focus, and iterative delivery to achieve sustainable, high-performing outcomes. Mentoring and developing delivery professionals, building capability and succession within the practice. Desirable 2+ years experience at Principal level Demonstrable experience of large scale transformations or deliveries Experience of working with multi-million pound budgets Agile and waterfall delivery leadership experience Experience of working in healthcare, financial services or retail Public and private sector experience Experience in a Digital, Technology or Consultancy Company 25 days Annual Leave (plus bank holidays) An additional day of paid leave for celebrations 1 additional day of holiday after 2 years' service (26 days total) and another 2 days after 5 years (28 days total) Monthly Wellness Allowance Annual Learning and Development Allowance Paid time off for Life Events Matched Employer Contributed Pension (5%) Life assurance based on 4 x your salary Access to an Employee Assistance Programme Enhanced Family Leave Enhanced company sick pay A range of optional Salary Sacrifice benefits (inc EV Scheme, Home and Tech, Cycle to Work and Pension) Exciting calendar of Burendo social events and activities We are committed to promoting equal opportunities in employment. You and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, nationality, ethnic or national origin, religion or belief, sex or sexual orientation As a proud supporter of the Armed Forces Covenant, we welcome all applications from members of the Armed Forces Community.
Mar 02, 2026
Full time
Hybrid from London Office (Liverpool Street) and Client sites Permanent - Full-Time We're an award-winning consultancy known for delivering exceptional products and services through technology. We work closely with organisations to help them accelerate value delivery and create outstanding customer experiences. Our purpose is simple: to empower organisations to make a real difference for people, society, and the planet through technology that's efficient, user-friendly, and solves problems fast. At Burendo, we believe that together, we can achieve incredible things. What sets us apart is how we work. We pride ourselves on having a pragmatic attitude to delivery-we think big, plan practically, adapt quickly, and always focus on results, no matter how complex the challenge. We're passionate about making great things happen by embracing innovation, challenging the status quo, and fostering collaboration at every step. At Burendo, caring for people is at the heart of what we do. We value partnerships, listen to different viewpoints, and believe in treating everyone fairly. And, we love to share what we learn-using our expertise to help others grow and empowering organisations to succeed in the long term. As we grow we're looking to hire an experienced Principal Delivery Consultant on a permanent basis. You'll be a key member of our consultancy team and will drive significant digital solutions, overseeing a complex portfolio of technical projects. Because of the seniority of the role, it's important that you have previous consultancy experience. As Principal Delivery Consultant, you will be responsible for: Leading the execution of client deliverables in digital and technical teams, working alongside Burendo team members as the senior representative on the account Setting the strategic direction for delivery across programmes and portfolios, ensuring alignment with organisational objectives and measurable business outcomes. Managing timelines, budgets, and resource allocation to ensure successful delivery, while establishing and maintaining robust portfolio reporting that provides clear, data-driven insight to senior stakeholders. Providing C-Suite-level advisory support, influencing senior stakeholders and acting as a trusted partner in complex decision-making environments. Applying your strong understanding of organisational change, software development lifecycles, cloud architectures, and modern engineering practices to support informed decision-making and effective collaboration with teams. Leading and embedding Agile planning and delivery management best practices at a portfolio level, ensuring alignment across programmes while maintaining adaptability and responsiveness to change. Driving and supporting broader organisational change initiatives, aligning operating models, governance, and ways of working to enable strategic objectives. Creating a culture of continuous improvement, evolving team practices, tools, and delivery approaches to enhance efficiency, predictability, and value realisation. Establishing measurable performance indicators and continuously evaluating portfolio health to inform strategic adjustments. Championing Agile values and principles, promoting transparency, collaboration, customer focus, and iterative delivery to achieve sustainable, high-performing outcomes. Mentoring and developing delivery professionals, building capability and succession within the practice. Desirable 2+ years experience at Principal level Demonstrable experience of large scale transformations or deliveries Experience of working with multi-million pound budgets Agile and waterfall delivery leadership experience Experience of working in healthcare, financial services or retail Public and private sector experience Experience in a Digital, Technology or Consultancy Company 25 days Annual Leave (plus bank holidays) An additional day of paid leave for celebrations 1 additional day of holiday after 2 years' service (26 days total) and another 2 days after 5 years (28 days total) Monthly Wellness Allowance Annual Learning and Development Allowance Paid time off for Life Events Matched Employer Contributed Pension (5%) Life assurance based on 4 x your salary Access to an Employee Assistance Programme Enhanced Family Leave Enhanced company sick pay A range of optional Salary Sacrifice benefits (inc EV Scheme, Home and Tech, Cycle to Work and Pension) Exciting calendar of Burendo social events and activities We are committed to promoting equal opportunities in employment. You and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, nationality, ethnic or national origin, religion or belief, sex or sexual orientation As a proud supporter of the Armed Forces Covenant, we welcome all applications from members of the Armed Forces Community.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Audit quality is central to our strategy as an Audit Stream, the key ingredient to our success. Consistent high audit quality enables us to attract, develop and retain talented people and be proud of our work. Audit quality allows us to compete in the market and demonstrate that we can play a key role in market reform. Consistently high audit quality does not happen by chance. It requires a mindset and culture of challenge and professional scepticism, appropriate resources both people and intellectual, investment in central support for engagement teams and technology solutions. Within the last year we have increased our headcount significantly, invested in new partners, and commenced a significant investment programme in our central quality support team. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. This is an opportunity for talented, high performing and ambitious senior manager to join the Methodology team in the Audit Quality Department (AQD). The successful candidate will have significant experience in audit, in managing an audit and audit-related projects, with exemplary technical skills regarding auditing standards. The role will be primarily based either in the Baker Street Office in London or in a region office location. Travel to other offices may be required. As part of the Methodology team, providing advice and ensuring compliance with ISAs and the firm's audit methodology including: Managing and supporting with the delivery of key Audit Methodology & Reporting Projects which entails guidance, support, proposed changes to the audit tool and training General Methodology projects which include writing and updating technical guidance and policies Responding to audit methodology and reporting queries and consultations from audit staff at all levels on the helpline Development and delivery of audit methodology training content relevant to key methodology and reporting projects Representative for a sector or office which includes responding to sector or local audit specific queries, training and support with developing sector specific content Methodology team specific duties following our system of quality management. The successful candidate will have proven audit experience at manager level or above, as well as an ability to communicate with partners and staff at all levels. you'll be someone with: ACA or similar professional accountancy qualification Considers themselves an expert with regards to the UK auditing standards Wide-ranging practical experience regarding application of ISAs and audit methodology is essential including experience as an audit manager; experience in an audit technical role advising audit staff as well as experience in IT auditing techniques would be an added advantage Ability to work both independently and collaboratively as part of a small team and able to use own initiative High attention to detail Experience of training design, development and delivery Strong problem solving skills Takes personal responsibility and accountability for own work You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Mar 02, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Audit quality is central to our strategy as an Audit Stream, the key ingredient to our success. Consistent high audit quality enables us to attract, develop and retain talented people and be proud of our work. Audit quality allows us to compete in the market and demonstrate that we can play a key role in market reform. Consistently high audit quality does not happen by chance. It requires a mindset and culture of challenge and professional scepticism, appropriate resources both people and intellectual, investment in central support for engagement teams and technology solutions. Within the last year we have increased our headcount significantly, invested in new partners, and commenced a significant investment programme in our central quality support team. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. This is an opportunity for talented, high performing and ambitious senior manager to join the Methodology team in the Audit Quality Department (AQD). The successful candidate will have significant experience in audit, in managing an audit and audit-related projects, with exemplary technical skills regarding auditing standards. The role will be primarily based either in the Baker Street Office in London or in a region office location. Travel to other offices may be required. As part of the Methodology team, providing advice and ensuring compliance with ISAs and the firm's audit methodology including: Managing and supporting with the delivery of key Audit Methodology & Reporting Projects which entails guidance, support, proposed changes to the audit tool and training General Methodology projects which include writing and updating technical guidance and policies Responding to audit methodology and reporting queries and consultations from audit staff at all levels on the helpline Development and delivery of audit methodology training content relevant to key methodology and reporting projects Representative for a sector or office which includes responding to sector or local audit specific queries, training and support with developing sector specific content Methodology team specific duties following our system of quality management. The successful candidate will have proven audit experience at manager level or above, as well as an ability to communicate with partners and staff at all levels. you'll be someone with: ACA or similar professional accountancy qualification Considers themselves an expert with regards to the UK auditing standards Wide-ranging practical experience regarding application of ISAs and audit methodology is essential including experience as an audit manager; experience in an audit technical role advising audit staff as well as experience in IT auditing techniques would be an added advantage Ability to work both independently and collaboratively as part of a small team and able to use own initiative High attention to detail Experience of training design, development and delivery Strong problem solving skills Takes personal responsibility and accountability for own work You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
The closing date for this position is the 2 nd March 2026 HR Business Partner NIFRS HQ, Lisburn Temporary (Up to 6 months with possible extension) £24.41 pre hour 36.25 per hour Main Purpose To provide professional HR advice, support and guidance to middle and senior managers within operational command areas and wider support functions and to support in the implementation of HR policies and procedures as required by the People & Culture strategy . To contribute as an integral member of the People & Culture team to the provision of a modern, professional and responsive HR service to support the vision and mission of NIFRS. Main Roles and Responsibilities To provide expert advice, knowledge and support to middle/senior managers in relation to the effective application of HR policies, procedures, terms and conditions across a range of national agreements, in line with HR best practice. To ensure co-ordination and consistency of advice between all business partners through regular liaison and exchange of ideas and best practice. To ensure effective working relationships with key stakeholders including members of the NIFRS Board, Executive Leadership Team, Senior Leadership Teams and Trade Unions. To develop and implement HR solutions through engagement, communication, mediation and other mechanisms to reach the best outcome; ensuring compliance with all relevant legislation and case law and managing and mitigating any risk to NIFRS. To produce and provide monthly HR analytics, to support the decision making of area / department management. To promote and co-ordinate staff health and wellbeing activities. To participate in the delivery of recruitment activity as required, in liaison with the HR Manager, Resourcing and Employee Services. To deputise and represent the HR Manager, Employee Relations and Business Partnering and provide peer support and cover as required. Training and Development To identify, develop and deliver appropriate learning and development interventions for all employees and managers in relation to Employee Relations and HR Business Partnering function. To conduct reviews of training interventions delivered in relation to Employee Relations and HR Business Partnering function. Policy Development and Project Work To research, develop and review new and existing HR policies as required in accordance with HR best practice and the legislative context to maintain currency, as required To provide HR expertise to policy development and review policies being developed across the wider organisation as required. To ensure the implementation of HR policies and other related corporate initiatives within designated areas and support directorates, with built in review mechanisms. To undertake HR-related project work as directed by the HR Manager (ER & BP) Provide HR support and guidance to both employees and managers in respect of NIFRS Job Evaluation and Organisational Change policies. Employee Relations To advise on, and support the development of, and compliance with appropriate procedures and processes, particularly in relation to grievance, discipline, dignity at work, attendance management, Family Friendly policies and procedures, and performance management issues. This includes discussions with the Trade Union representatives. To support all NIFRS employees and Board Members in the central co-ordination and control of all Employee Relations cases including recording and archiving and the retention of full case notes in accordance with NIFRS Good Records Management To act as a decision maker and provide HR advice to support decision making panels for employee relations cases at all stages of the process, including formal hearings and appeal hearing. To prepare documentation for Hearings, Appeals and Industrial Tribunal cases including seeking legal advice via the HR Manager. Performance and financial management To contribute to the performance of the team by achieving the relevant People objectives, ensuring that maximum benefit is derived from the service provided. General management/responsibilities To support the delivery of the People Strategy and associated plans Whilst there is no direct supervision of staff, the role holder will assist with planning, organising, coordinating and monitoring work of administrators and Station Commanders. As a master key holder be responsible for opening and closing all NIFRS stations/buildings to facilitate access as required. This is primarily for the purposes of meetings and interviews in locations not permanently occupied. There would be no requirement for attendance in an emergency situation. To provide a high level of internal and external customers service including taking ownership of customer queries and complaints and following issues through to completion. Build relationships, work collaboratively and engage with management, staff, trade unions and external partners to guide and implement change projects and ER initiatives, participating on assigned corporate working groups or project teams to promote and build best practice To comply with all NIFRS frameworks, policies and procedures, including but not limited to those relating to legal requirements such as equality, health and safety and information governance. To maintain an up-to-date knowledge of developments across a broad range of HR-related activity to include changes to regulations, legislation and national/local terms and conditions of employment. (Continuing Professional Development). To undertake any other duties which may be assigned to meet organisational need and the change agenda and which are reasonably regarded as within the nature of the duties, responsibilities and grade of the post as defined. Essential Criteria: (Please note that Platinum Recruitment NI Ltd require original certificates as proof of all qualifications listed on CV) -Possess a Degree (Level 6) qualification: and -Have a current professional membership of the Chartered Institute of Personnel and Development (CIPD); and -Have at least three years' HR experience of providing advice on core employee relations issues including discipline, grievance, attendance management and dignity at work in a unionised organisation. OR: -Possess a Degree (Level 6) qualification: and -Be working towards achieving professional membership of the Chartered Institute of Personnel and Development (CIPD); and -Have at least five years' HR experience of providing advice on core employee relations issues including discipline, grievance, attendance management and dignity at work in a unionised organisation. -Have experience in providing professional HR advice on human resources matters to a senior level within the organisation -Demonstrate a sound understanding of current employment legislation. -Can demonstrate: a)excellent planning and organisational skills; b)ability to produce accurate work; c)excellent communication skills (both oral and written); d)a strong customer orientation. -Ability to develop and deliver training sessions effectively. -Demonstrable experience of project management. -Ability to produce reports on Human Resources management information. -Possess a full, current UK driving licence or have access to a form of transport which enables them to fulfil the full requirements of the job. Platinum Recruitment NI Ltd is an equal opportunities employer and a Corporate Member of the Recruitment and Employment Confederation (REC). Platinum Recruitment NI Ltd adheres to all current employment legislation. We reserve the right to close vacancies earlier than the specified date, should we receive sufficient applications. If interested, please send your CV as early as possible. Please note only those candidates shortlisted may be contacted. Applicants must be authorised to work in the UK and Ireland. We are unable to sponsor or take over the sponsorship of an employment visa at this time. Successful candidates may need to apply for an Access NI Certificate with Platinum Recruitment NI Ltd regardless if you already have a valid certificate. It will be a cost of between £16 - £32 depending on clearance level.
Mar 02, 2026
Full time
The closing date for this position is the 2 nd March 2026 HR Business Partner NIFRS HQ, Lisburn Temporary (Up to 6 months with possible extension) £24.41 pre hour 36.25 per hour Main Purpose To provide professional HR advice, support and guidance to middle and senior managers within operational command areas and wider support functions and to support in the implementation of HR policies and procedures as required by the People & Culture strategy . To contribute as an integral member of the People & Culture team to the provision of a modern, professional and responsive HR service to support the vision and mission of NIFRS. Main Roles and Responsibilities To provide expert advice, knowledge and support to middle/senior managers in relation to the effective application of HR policies, procedures, terms and conditions across a range of national agreements, in line with HR best practice. To ensure co-ordination and consistency of advice between all business partners through regular liaison and exchange of ideas and best practice. To ensure effective working relationships with key stakeholders including members of the NIFRS Board, Executive Leadership Team, Senior Leadership Teams and Trade Unions. To develop and implement HR solutions through engagement, communication, mediation and other mechanisms to reach the best outcome; ensuring compliance with all relevant legislation and case law and managing and mitigating any risk to NIFRS. To produce and provide monthly HR analytics, to support the decision making of area / department management. To promote and co-ordinate staff health and wellbeing activities. To participate in the delivery of recruitment activity as required, in liaison with the HR Manager, Resourcing and Employee Services. To deputise and represent the HR Manager, Employee Relations and Business Partnering and provide peer support and cover as required. Training and Development To identify, develop and deliver appropriate learning and development interventions for all employees and managers in relation to Employee Relations and HR Business Partnering function. To conduct reviews of training interventions delivered in relation to Employee Relations and HR Business Partnering function. Policy Development and Project Work To research, develop and review new and existing HR policies as required in accordance with HR best practice and the legislative context to maintain currency, as required To provide HR expertise to policy development and review policies being developed across the wider organisation as required. To ensure the implementation of HR policies and other related corporate initiatives within designated areas and support directorates, with built in review mechanisms. To undertake HR-related project work as directed by the HR Manager (ER & BP) Provide HR support and guidance to both employees and managers in respect of NIFRS Job Evaluation and Organisational Change policies. Employee Relations To advise on, and support the development of, and compliance with appropriate procedures and processes, particularly in relation to grievance, discipline, dignity at work, attendance management, Family Friendly policies and procedures, and performance management issues. This includes discussions with the Trade Union representatives. To support all NIFRS employees and Board Members in the central co-ordination and control of all Employee Relations cases including recording and archiving and the retention of full case notes in accordance with NIFRS Good Records Management To act as a decision maker and provide HR advice to support decision making panels for employee relations cases at all stages of the process, including formal hearings and appeal hearing. To prepare documentation for Hearings, Appeals and Industrial Tribunal cases including seeking legal advice via the HR Manager. Performance and financial management To contribute to the performance of the team by achieving the relevant People objectives, ensuring that maximum benefit is derived from the service provided. General management/responsibilities To support the delivery of the People Strategy and associated plans Whilst there is no direct supervision of staff, the role holder will assist with planning, organising, coordinating and monitoring work of administrators and Station Commanders. As a master key holder be responsible for opening and closing all NIFRS stations/buildings to facilitate access as required. This is primarily for the purposes of meetings and interviews in locations not permanently occupied. There would be no requirement for attendance in an emergency situation. To provide a high level of internal and external customers service including taking ownership of customer queries and complaints and following issues through to completion. Build relationships, work collaboratively and engage with management, staff, trade unions and external partners to guide and implement change projects and ER initiatives, participating on assigned corporate working groups or project teams to promote and build best practice To comply with all NIFRS frameworks, policies and procedures, including but not limited to those relating to legal requirements such as equality, health and safety and information governance. To maintain an up-to-date knowledge of developments across a broad range of HR-related activity to include changes to regulations, legislation and national/local terms and conditions of employment. (Continuing Professional Development). To undertake any other duties which may be assigned to meet organisational need and the change agenda and which are reasonably regarded as within the nature of the duties, responsibilities and grade of the post as defined. Essential Criteria: (Please note that Platinum Recruitment NI Ltd require original certificates as proof of all qualifications listed on CV) -Possess a Degree (Level 6) qualification: and -Have a current professional membership of the Chartered Institute of Personnel and Development (CIPD); and -Have at least three years' HR experience of providing advice on core employee relations issues including discipline, grievance, attendance management and dignity at work in a unionised organisation. OR: -Possess a Degree (Level 6) qualification: and -Be working towards achieving professional membership of the Chartered Institute of Personnel and Development (CIPD); and -Have at least five years' HR experience of providing advice on core employee relations issues including discipline, grievance, attendance management and dignity at work in a unionised organisation. -Have experience in providing professional HR advice on human resources matters to a senior level within the organisation -Demonstrate a sound understanding of current employment legislation. -Can demonstrate: a)excellent planning and organisational skills; b)ability to produce accurate work; c)excellent communication skills (both oral and written); d)a strong customer orientation. -Ability to develop and deliver training sessions effectively. -Demonstrable experience of project management. -Ability to produce reports on Human Resources management information. -Possess a full, current UK driving licence or have access to a form of transport which enables them to fulfil the full requirements of the job. Platinum Recruitment NI Ltd is an equal opportunities employer and a Corporate Member of the Recruitment and Employment Confederation (REC). Platinum Recruitment NI Ltd adheres to all current employment legislation. We reserve the right to close vacancies earlier than the specified date, should we receive sufficient applications. If interested, please send your CV as early as possible. Please note only those candidates shortlisted may be contacted. Applicants must be authorised to work in the UK and Ireland. We are unable to sponsor or take over the sponsorship of an employment visa at this time. Successful candidates may need to apply for an Access NI Certificate with Platinum Recruitment NI Ltd regardless if you already have a valid certificate. It will be a cost of between £16 - £32 depending on clearance level.
This role is at Short Brothers, a Boeing Company, a subsidiary comprising aerospace manufacturing programmes and capabilities, research, development and engineering services, and aftermarket business. At Short Brothers, a Boeing Company, we do work that matters - and we do it together. Our teams design, build and support advanced aerostructures, space and defence solutions, with safety, quality and trust at the heart of everything we do. People are respected, ideas are listened to, and good work is recognised. We offer real career paths, flexibility where possible, and the opportunity to work on innovative projects that keep aircraft flying and help shape what comes next. Human Resources Attendance Improvement Advisor £39,931 with incremental increases These opportunities, based at our Belfast site, offer: 36 hour working week (half day Friday) Generous holidays Range of flexible schedules Professional development and growth Coaching, mentoring and opportunity for advancement Defined Contribution Pension Scheme Generous life cover and employee assistance program Company occupational sick scheme On site Occupational Health Department Free car parking Enhanced maternity pay PURPOSE OF THE JOB This role plays a key part in strengthening Short Brothers, a Boeing Company's approach to optimising employee attendance by working collaboratively with employees, leaders and key stakeholders such as Occupational Health, Human Resources and operational teams to drive effective strategies which optimise employee attendance. The Attendance Improvement Advisor will champion proactive strategies that optimise attendance, promote wellbeing and will equip line managers with the capabilities required to hold meaningful conversations. They will ensure a strong governance framework is in place, underpinned by clear reporting, insightful data analytics, and regular functional and site-level reviews. PRINCIPAL ACCOUNTABILITIES Contribute to strategic discussions in relation to optimising attendance based on knowledge gained through practical experience and research/benchmarking activities. Periodically review internal procedures, measure against best practise and update accordingly. Prepare absence reports for functional and site reviews which provide clear visibility of the status, absence trends etc. Case management of long-term sickness absence by liaising with Occupational health, Employees, Line Managers and Human Resources to map out a collaborative way forward. Progress medical capability case discussions to successful conclusion. Conduct welfare meetings with employees and managers supporting employee wellbeing and enabling their return to work. Assist managers with return-to-work plans, phased returns and temporary medical restrictions. Support monthly review of attendance improvement program, update relevant absence information in the HR systems and act as HR representative in formal review meetings. Train and coach managers on absence management's end to end process with a focus on working proactively with employees to optimise attendance at work. CANDIDATE REQUIREMENTS Essential: Educated to HNC or equivalent AND a minimum of 4 years relevant experience within a HR function. Knowledge and experience of absence procedures and an appropriate understanding of relevant legislation. Ability to develop working relationships with key stakeholders at all levels. Good interpersonal and influencing skills. Strong working knowledge of Microsoft Office packages, specifically Excel. Experience using HR systems such as SAP or equivalent. Desirable: Have achieved OR currently working towards a CIPD qualification. Completed applications must be submitted by 4pm Tuesday 10th March 2026 Please Note: We employ people from all sections of the community and are committed to the appointment of the best candidate based upon the merit principle alone. In pursuit of our equal opportunities programme, we would particularly welcome more applications from Catholics and females, as these groups are currently under-represented in our workforce.
Mar 02, 2026
Full time
This role is at Short Brothers, a Boeing Company, a subsidiary comprising aerospace manufacturing programmes and capabilities, research, development and engineering services, and aftermarket business. At Short Brothers, a Boeing Company, we do work that matters - and we do it together. Our teams design, build and support advanced aerostructures, space and defence solutions, with safety, quality and trust at the heart of everything we do. People are respected, ideas are listened to, and good work is recognised. We offer real career paths, flexibility where possible, and the opportunity to work on innovative projects that keep aircraft flying and help shape what comes next. Human Resources Attendance Improvement Advisor £39,931 with incremental increases These opportunities, based at our Belfast site, offer: 36 hour working week (half day Friday) Generous holidays Range of flexible schedules Professional development and growth Coaching, mentoring and opportunity for advancement Defined Contribution Pension Scheme Generous life cover and employee assistance program Company occupational sick scheme On site Occupational Health Department Free car parking Enhanced maternity pay PURPOSE OF THE JOB This role plays a key part in strengthening Short Brothers, a Boeing Company's approach to optimising employee attendance by working collaboratively with employees, leaders and key stakeholders such as Occupational Health, Human Resources and operational teams to drive effective strategies which optimise employee attendance. The Attendance Improvement Advisor will champion proactive strategies that optimise attendance, promote wellbeing and will equip line managers with the capabilities required to hold meaningful conversations. They will ensure a strong governance framework is in place, underpinned by clear reporting, insightful data analytics, and regular functional and site-level reviews. PRINCIPAL ACCOUNTABILITIES Contribute to strategic discussions in relation to optimising attendance based on knowledge gained through practical experience and research/benchmarking activities. Periodically review internal procedures, measure against best practise and update accordingly. Prepare absence reports for functional and site reviews which provide clear visibility of the status, absence trends etc. Case management of long-term sickness absence by liaising with Occupational health, Employees, Line Managers and Human Resources to map out a collaborative way forward. Progress medical capability case discussions to successful conclusion. Conduct welfare meetings with employees and managers supporting employee wellbeing and enabling their return to work. Assist managers with return-to-work plans, phased returns and temporary medical restrictions. Support monthly review of attendance improvement program, update relevant absence information in the HR systems and act as HR representative in formal review meetings. Train and coach managers on absence management's end to end process with a focus on working proactively with employees to optimise attendance at work. CANDIDATE REQUIREMENTS Essential: Educated to HNC or equivalent AND a minimum of 4 years relevant experience within a HR function. Knowledge and experience of absence procedures and an appropriate understanding of relevant legislation. Ability to develop working relationships with key stakeholders at all levels. Good interpersonal and influencing skills. Strong working knowledge of Microsoft Office packages, specifically Excel. Experience using HR systems such as SAP or equivalent. Desirable: Have achieved OR currently working towards a CIPD qualification. Completed applications must be submitted by 4pm Tuesday 10th March 2026 Please Note: We employ people from all sections of the community and are committed to the appointment of the best candidate based upon the merit principle alone. In pursuit of our equal opportunities programme, we would particularly welcome more applications from Catholics and females, as these groups are currently under-represented in our workforce.
