Group Director of Technical Excellence

  • Metzger Search & Selection
  • Mar 02, 2026
Full time Sales & Marketing

Job Description

Group Director of Technical Excellence

Salary: Competitive salary and benefits
Location: UK, Home-Based with European travel required (30-40%)

Our client is an entrepreneurial, rapidly growing field service business, in the facilities management and property services sector. They are seeking an exceptional senior technical leader to define and elevate the technical standard of the organisation.

As Group Director of Technical Excellence, you will establish and lead the Group's technical competence framework and build the 'Technical Academy' as a true centre of excellence. You will own technical standards, technical accreditation, and frontline competence across all countries and service lines, ensuring every colleague operates to a consistent, industry leading level. Working in close partnership with the Head of L&D, you will own the technical content, standards, accreditation, and field competence model. This role serves as the Group's central authority on technical standards and professional competence. International travel is approximately 30-40%, planned and structured across the year.

In this role, you will:
  • Define and implement the Group wide technical competence framework across all countries
  • Establish clear technical standards for every operational role and service line
  • Support technical due diligence and post acquisition integration
  • Design and build the Group Technical Academy as the centre of excellence for technical capability
  • Partner with the Head of L&D to ensure effective delivery via the Group learning platform and align technical programmes with learning strategy and systems
  • Secure and maintain relevant external accreditations across the UK and EU
  • Support operational leaders in maintaining high technical and safety standards
  • Deliver advanced technical training, masterclasses, and specialist programmes and develop comprehensive technical curricula
  • Provide Group wide leadership on technical best practice and innovation
  • Support HR and leadership teams in defining technical career pathways
  • Collaborate with the Group Technical function on regulatory and technical strategy
Candidate requirements:
  • Significant experience in technical training, competence development, or technical leadership within a regulated service environment
  • Proven track record of building structured technical training or competence frameworks
  • Strong understanding of accreditation and certification processes
  • Deep technical credibility within environmental services, food safety, facilities management or health & safety
  • Experience operating across multiple countries or regions and ability to travel as required
  • Excellent written and spoken English, with the ability to produce clear technical documentation and deliver training to professional audiences
  • Experience in a high growth international service business
  • Experience building or modernising a technical academy
  • Training or instructional design qualifications beneficial

If this sounds of interest, please send your CV in Word format, quoting reference J 24395/LT/ED detailing your current remuneration package and availability. If your application is of interest, one of our consultants will be in touch. We regret that due to the high volume of responses, only those candidates who are progressing to the next stage will be contacted.