My Client based BT22 area of Co Down require a part-time Medical Receptionist to join their team on a permanent basis. Reporting to the Practice/ Assistant Manager a GP Receptionist is the first point of contact for patients, providing essential administrative support and excellent customer service to ensure the smooth operation of the practice.
Job Responsibilities: The following are the core responsibilities of the GP Receptionist. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels
- Booking appointments
- Answering phone calls
- Check EMIS task list for referrals and other queries and tasks
- Action Docman workflow tasks
- Dairy entries
- Text reminders Baby clinic (All staff to know the process)
- Script line, weekly scripts completion and then check the weekly script box and folder
- Order GP Scripts (All staffs responsibility to know)
- Registrations and answer all registration queries in a timely manner
- DN referrals
- Keep up to date with knowledge on the deductions and IGPR Process each week
- Practice boards updated daily
- Monthly stationery order
- Keep reception tidy and top up sample boxes when required
- Be adaptable and willing to take on new tasks Provide overtime cover for holiday and sickness if required
Essential Criteria
- Previous experience in a similar role
- GCSE's grade A to C inc English & Maths
- Fully computer literate
- Evidence of working in a team & on own initiative
- Excellent communication & organisational skills
- Flexibility to cover sickness & holidays
- To adhere to company policies & procedures as listed below
Desirable Criteria
- Experience in a medical environment (working within a GP surgery advantageous) although full training will be given
Confidentiality
Health & Safety
Equality and Diversity
Personal/Professional Development
Quality
Communication
Contribution to the Implementation of Services
Hours of work are 22 per week as follows
Mon 8.30am - 1pm, Tues 8.30am - 5.30pm & Thurs 8.30am - 6pm
Hourly rate £12.71
To apply for the above vacancy please forward your CV via the link or contact our office