Job Description Sysco have a fantastic opportunity for a Senior Technical Manager - Manufacturing to join the team on a full-time, permanent basis, reporting into the Head of Technical. The Senior Technical Manager Manufacturingoperates as a key member of the senior technical leadership team, with responsibility for food safety, quality, legality, and product integrity across Sysco GB manufacturing sites. This role ensures compliance with Sysco manufacturing standards, third-party certifications, and all technical governance requirements through strong collaboration with site-based technical and quality teams. You will support the integration of new and existing manufacturing facilities, drive consistency across operations, champion continuous improvement, and influence senior stakeholders to align technical standards across Sysco GB. We are offering this role on a homebased contract; however the role requires regular travel to sites across the UK, you must be comfortable and flexible with travel and commuting for project and team meetings. Key Accountabilities & Responsibilities: Lead the technical integration of new manufacturing sites into Sysco GB, collaborating with audit, central technical, distribution quality and site teams. Drive technical excellence through consistent food safety systems, QMS, andrisk basedraw material approval programmes. Support the activation of Sysco GBs commercial proposition with respect to manufacturing product supply through broadline businessesthrough working in collaboration with responsible functions. Develop Sysco GB manufacturing standards and policies aligned to central requirements and working closely with senior technical leadership team Champion continuous improvement and ensure all sites meet Sysco manufacturing audit requirements. Develop andmaintainmanufacturing standards and policies in line with central technical requirements. Embed central policies,processesand tools across sites with clear communication to stakeholders. Set and uphold due diligence standards, including microbiology, pest control, hygiene, HACCP, temperature control, productdataand labelling. Act as the escalation point for serious incidents and oversee incident management. Provide support andguidanceto the facility based technical teams as needed, e.g. GFSI, regulatory, customer, supplier,incidents,etc. Deliver regular integration and performance updates to the Sysco GB technical leadership team. Support training and development to ensure effective embedding of processes. Lead food safety and quality projects, including requirements, business casesupportand steering committee representation. Provide leadership focused on driving cost efficiencies whilemaintainingtechnical standards. About you: The role requires significant experience operating as a Technical Manager, supported by a degree in Food Science, Food Technology or a related discipline, along with HACCP Level 4 and formal lead assessor/internal auditor training or qualification. The ideal candidate will have a strong manufacturing background, preferably across multiple sites, with experience in fresh, chilled, high-risk, meat and/or fish categories. They will demonstrate strong problem-solving and root-cause analysis skills, a high level of IT proficiency, and a solid understanding of quality management systems, HACCP, and relevant UK and European food legislation. Excellent communication, influencing and organisational skills are essential, as is the ability to manage cross-functional projects effectively. Experience within global or international organisations and proficiency in additional European languages are desirable. What youll receive: A competitive salary Company car allowance of £7,000 per annum or Company Car Single Private Medical Healthcare cover Eligible for company bonus scheme Generous holiday allowance, with option to purchase 5 additional holiday days Pension scheme Hybrid working contract Huge discounts on all sorts of lovely food and award-winning products through our staff shop Discounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo. Recognition awards and Incentives Career progression opportunities - being part of the Sysco group, the worlds leading foodservice business, opens a world of possibility JBRP1_UKTJ
Mar 01, 2026
Full time
Job Description Sysco have a fantastic opportunity for a Senior Technical Manager - Manufacturing to join the team on a full-time, permanent basis, reporting into the Head of Technical. The Senior Technical Manager Manufacturingoperates as a key member of the senior technical leadership team, with responsibility for food safety, quality, legality, and product integrity across Sysco GB manufacturing sites. This role ensures compliance with Sysco manufacturing standards, third-party certifications, and all technical governance requirements through strong collaboration with site-based technical and quality teams. You will support the integration of new and existing manufacturing facilities, drive consistency across operations, champion continuous improvement, and influence senior stakeholders to align technical standards across Sysco GB. We are offering this role on a homebased contract; however the role requires regular travel to sites across the UK, you must be comfortable and flexible with travel and commuting for project and team meetings. Key Accountabilities & Responsibilities: Lead the technical integration of new manufacturing sites into Sysco GB, collaborating with audit, central technical, distribution quality and site teams. Drive technical excellence through consistent food safety systems, QMS, andrisk basedraw material approval programmes. Support the activation of Sysco GBs commercial proposition with respect to manufacturing product supply through broadline businessesthrough working in collaboration with responsible functions. Develop Sysco GB manufacturing standards and policies aligned to central requirements and working closely with senior technical leadership team Champion continuous improvement and ensure all sites meet Sysco manufacturing audit requirements. Develop andmaintainmanufacturing standards and policies in line with central technical requirements. Embed central policies,processesand tools across sites with clear communication to stakeholders. Set and uphold due diligence standards, including microbiology, pest control, hygiene, HACCP, temperature control, productdataand labelling. Act as the escalation point for serious incidents and oversee incident management. Provide support andguidanceto the facility based technical teams as needed, e.g. GFSI, regulatory, customer, supplier,incidents,etc. Deliver regular integration and performance updates to the Sysco GB technical leadership team. Support training and development to ensure effective embedding of processes. Lead food safety and quality projects, including requirements, business casesupportand steering committee representation. Provide leadership focused on driving cost efficiencies whilemaintainingtechnical standards. About you: The role requires significant experience operating as a Technical Manager, supported by a degree in Food Science, Food Technology or a related discipline, along with HACCP Level 4 and formal lead assessor/internal auditor training or qualification. The ideal candidate will have a strong manufacturing background, preferably across multiple sites, with experience in fresh, chilled, high-risk, meat and/or fish categories. They will demonstrate strong problem-solving and root-cause analysis skills, a high level of IT proficiency, and a solid understanding of quality management systems, HACCP, and relevant UK and European food legislation. Excellent communication, influencing and organisational skills are essential, as is the ability to manage cross-functional projects effectively. Experience within global or international organisations and proficiency in additional European languages are desirable. What youll receive: A competitive salary Company car allowance of £7,000 per annum or Company Car Single Private Medical Healthcare cover Eligible for company bonus scheme Generous holiday allowance, with option to purchase 5 additional holiday days Pension scheme Hybrid working contract Huge discounts on all sorts of lovely food and award-winning products through our staff shop Discounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo. Recognition awards and Incentives Career progression opportunities - being part of the Sysco group, the worlds leading foodservice business, opens a world of possibility JBRP1_UKTJ
Technical Sales Manager (South East, UK) Wetherby Laroc Group is an innovation and technology-led manufacturer of performance building products, focusing on coloured and insulated render systems and exterior paints and coatings, for the new build and refurbishment market, sold nationally through distribution partners. Over the last 10 years, we have achieved significant, controlled organic growth, building a robust business model with strong market share and a structure developed over many years to support further growth and scaling. Our growth has been driven by exciting new, innovative brands aligned with market-leading technology and multi-million-pound investments in state-of-the art, fully automated manufacturing and distribution facilities. Role Overview The Technical Sales Manager (TSM) will focus on developing new business within a defined territory and supporting existing customers in growing their Wetherby Group business through both the Ecorend and Wethertex brands. The TSM will develop new leads and projects by building relationships with new and existing customers and contractors, as well as through specification sales to architects, housebuilders, and other clients. The TSM will provide high level product and technical advice to new and existing customers. Key Responsibilities Achieve defined sales targets for both the Ecorend and Wethertex product ranges. Manage, maintain, and grow the business of existing merchant accounts through regular contact. Proactively research and develop sales opportunities. Promote all products and systems to generate leads through: Building Merchants Decorating Merchants Painting & Decorating Contractors Manage all communications and lead pipelines through the Priority CRM system. Adhere to all KPI targets set quarterly by the Sales Director. Carry out site visits when required. Attend trade events and exhibitions. Ensure all customers have relevant POS, literature, and samples to develop their business. Provide training to clients and attend training days. Action all leads, sales enquiries, and requests promptly. Maintain a current online diary and submit weekly journey plans. Work collaboratively with the Marketing Team on all lead generation activities. Obtain and maintain a high level of product and industry knowledge. Attend sales meetings to report on all activity and discuss business development and opportunities. Act as an ambassador for the business, always acting in a professional manner. Knowledge, Skills & Experience Excellent verbal and written communication skills. Ability to develop long term relationships with customers through excellent customer service. Sales or business development skills with the ability to influence decisions and overcome objections. Ability to present technical and product information with clarity to a wide range of audiences. Good IT skills using a range of different packages. Previous experience using CRM (Customer Relationship Management) systems. Attention to detail and accuracy. Strong work ethic with ability to perform under pressure. Excellent time management skills with the ability to work independently and flexibly, organising own workload to achieve defined targets and objectives. The other main terms and conditions of your employment will be Place of work - Field-based. Hours of work - Minimum 40 hours per week. Must be prepared to work over and above minimum working hours to fulfil sales related tasks for the region's requirements. Holiday entitlement - 21 days per year plus bank holidays, plus 1 extra day's holiday for every year of service up to 25 days, the holiday year runs from 01st January - 31st December. Company pension - Applicable following probationary period at 3% of annual salary. Location Field-based. Mandatory Requirements Full driving license. Come and join a great team, and growing business, and be provided all the training you need to become skilled in the manufacture of high-performance coloured renders. We're here to help you with any questions, projects, or ideas you have. Whether you're looking for more information about our products, need expert advice, or are ready to start a new project, our team is ready to assist.
Mar 01, 2026
Full time
Technical Sales Manager (South East, UK) Wetherby Laroc Group is an innovation and technology-led manufacturer of performance building products, focusing on coloured and insulated render systems and exterior paints and coatings, for the new build and refurbishment market, sold nationally through distribution partners. Over the last 10 years, we have achieved significant, controlled organic growth, building a robust business model with strong market share and a structure developed over many years to support further growth and scaling. Our growth has been driven by exciting new, innovative brands aligned with market-leading technology and multi-million-pound investments in state-of-the art, fully automated manufacturing and distribution facilities. Role Overview The Technical Sales Manager (TSM) will focus on developing new business within a defined territory and supporting existing customers in growing their Wetherby Group business through both the Ecorend and Wethertex brands. The TSM will develop new leads and projects by building relationships with new and existing customers and contractors, as well as through specification sales to architects, housebuilders, and other clients. The TSM will provide high level product and technical advice to new and existing customers. Key Responsibilities Achieve defined sales targets for both the Ecorend and Wethertex product ranges. Manage, maintain, and grow the business of existing merchant accounts through regular contact. Proactively research and develop sales opportunities. Promote all products and systems to generate leads through: Building Merchants Decorating Merchants Painting & Decorating Contractors Manage all communications and lead pipelines through the Priority CRM system. Adhere to all KPI targets set quarterly by the Sales Director. Carry out site visits when required. Attend trade events and exhibitions. Ensure all customers have relevant POS, literature, and samples to develop their business. Provide training to clients and attend training days. Action all leads, sales enquiries, and requests promptly. Maintain a current online diary and submit weekly journey plans. Work collaboratively with the Marketing Team on all lead generation activities. Obtain and maintain a high level of product and industry knowledge. Attend sales meetings to report on all activity and discuss business development and opportunities. Act as an ambassador for the business, always acting in a professional manner. Knowledge, Skills & Experience Excellent verbal and written communication skills. Ability to develop long term relationships with customers through excellent customer service. Sales or business development skills with the ability to influence decisions and overcome objections. Ability to present technical and product information with clarity to a wide range of audiences. Good IT skills using a range of different packages. Previous experience using CRM (Customer Relationship Management) systems. Attention to detail and accuracy. Strong work ethic with ability to perform under pressure. Excellent time management skills with the ability to work independently and flexibly, organising own workload to achieve defined targets and objectives. The other main terms and conditions of your employment will be Place of work - Field-based. Hours of work - Minimum 40 hours per week. Must be prepared to work over and above minimum working hours to fulfil sales related tasks for the region's requirements. Holiday entitlement - 21 days per year plus bank holidays, plus 1 extra day's holiday for every year of service up to 25 days, the holiday year runs from 01st January - 31st December. Company pension - Applicable following probationary period at 3% of annual salary. Location Field-based. Mandatory Requirements Full driving license. Come and join a great team, and growing business, and be provided all the training you need to become skilled in the manufacture of high-performance coloured renders. We're here to help you with any questions, projects, or ideas you have. Whether you're looking for more information about our products, need expert advice, or are ready to start a new project, our team is ready to assist.
Internal Sales Account Manager Bolton Electrical & Cable Distribution 30-35k + Bonus Are you currently working for a national wholesaler, an independent electrical supplier, or a cable distributor and feel like you're just a number? If you understand the trade, margins, contractors and repeat business, but want more ownership of your accounts this could be worth a look. A growing Bolton-based electrical business is strengthening its internal sales team and wants someone who already "gets" how the industry works. The Role This is not entry-level sales. You'll manage your own portfolio of live B2B trade accounts and be expected to grow them. Day to day you'll be: Managing existing contractor, installer and reseller accounts Quoting quickly and accurately Negotiating pricing while protecting GP Proactively calling customers to increase spend Converting enquiries into orders Building repeat business and long-term trading relationships Logging activity properly on CRM Working to clear targets and KPIs If you're used to dealing with tight margins, urgent job requirements and customers who want answers fast, you'll be comfortable here. Who This Will Suit Someone currently working in: Electrical wholesale Cable distribution Trade counter sales Internal B2B sales within technical / building products You'll likely have: 2+ years trade sales experience Strong product awareness (cable / electrical / related) Commercial awareness - you understand profit, not just turnover Confidence negotiating with buyers A steady, reliable approach This isn't a "sales personality" role. It's for someone practical, commercially aware and consistent. What's On Offer 30,000 - 35,000 basic Performance bonus ( 4-5k realistic) Monday - Friday 25 days + bank holidays Pension Free parking Progression as the business grows If you're good at what you do but feel overlooked where you are, this is an opportunity to step into a role where your contribution is visible and valued.
Mar 01, 2026
Full time
Internal Sales Account Manager Bolton Electrical & Cable Distribution 30-35k + Bonus Are you currently working for a national wholesaler, an independent electrical supplier, or a cable distributor and feel like you're just a number? If you understand the trade, margins, contractors and repeat business, but want more ownership of your accounts this could be worth a look. A growing Bolton-based electrical business is strengthening its internal sales team and wants someone who already "gets" how the industry works. The Role This is not entry-level sales. You'll manage your own portfolio of live B2B trade accounts and be expected to grow them. Day to day you'll be: Managing existing contractor, installer and reseller accounts Quoting quickly and accurately Negotiating pricing while protecting GP Proactively calling customers to increase spend Converting enquiries into orders Building repeat business and long-term trading relationships Logging activity properly on CRM Working to clear targets and KPIs If you're used to dealing with tight margins, urgent job requirements and customers who want answers fast, you'll be comfortable here. Who This Will Suit Someone currently working in: Electrical wholesale Cable distribution Trade counter sales Internal B2B sales within technical / building products You'll likely have: 2+ years trade sales experience Strong product awareness (cable / electrical / related) Commercial awareness - you understand profit, not just turnover Confidence negotiating with buyers A steady, reliable approach This isn't a "sales personality" role. It's for someone practical, commercially aware and consistent. What's On Offer 30,000 - 35,000 basic Performance bonus ( 4-5k realistic) Monday - Friday 25 days + bank holidays Pension Free parking Progression as the business grows If you're good at what you do but feel overlooked where you are, this is an opportunity to step into a role where your contribution is visible and valued.
Head of Retail Date: 28 Jan 2026 Location: London Head of Retail UK&I WHO WE ARE Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected turnover over £7.0bn in 2022 . Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Beauty Innovations for a Better World. The Head of Retail UK&I plays a pivotal leadership role within Shiseido UKI, responsible for shaping and driving the retail strategy across all brands in the portfolio. This position supports the Commercial Director by leading the retail organisation with a focus on elevating customer experience, strengthening brand equity, and delivering exceptional commercial performance. As the senior ambassador for retail excellence, the Head of Retail ensures that every store and counter reflects Shiseido's luxury standards while empowering field teams to perform at their highest potential. This is a permanent position, based in our fabulous UK Head office however will be expected to regularly travel around the UK&I to different store locations and retail locations. YOUR RESPONSIBILITIES Define and execute the retail growth strategy across UK & Ireland, aligned with brand, commercial, and global objectives. Lead alongside the National Field Sales Managers to set sales targets and strategic direction for each retail partner and store. Define and review performance KPIs in partnership with Commercial, Marketing, and the region, continuously monitoring to identify risks and opportunities, and implement action plans accordingly. Analyse market trends, competitor activity, and consumer behaviour to identify growth opportunities, make data and field expertise driven distribution recommendations, and inform strategic decisions. Establish clear and standardized reporting flows via National Field Sales Managers to enable delivery of regular sales reports, insights, and forecasts for senior leadership. Review productivity of channels, retailers and doors to define and continuously evolve staffing strategies and levels in line with performance and opportunities. Build, propose, review and deliver on staffing budgets. Lead, coach and develop senior retail leads to create and deliver brand specific sales and service strategies that enable high performing teams. Lead, coach, and inspire field and retail teams to deliver high performance, strong productivity, and brand excellence. Support and enable career development across the field and retail population through defined programmes and succession planning processes, delivered and managed by the National Field Sales Managers. Collaborate with HR to continuously review and develop recruitment, onboarding, performance review, and development initiatives, delivered via the National Field Sales Managers. Foster a culture of accountability, empowerment, and continuous improvement across all field teams. Drive a culture of operational excellence across all counters, stores and teams through well-defined processes, maintaining high standards in visual merchandising, customer service, and brand representation. Drive efficiency and innovation in store operations, including stock management, staffing models, scheduling, and compliance. Conduct regular store visits to assess standards, engage teams, reinforce group and brand values, and coach and develop National Field Sales Managers. Lead and support National Field Sales Managers to ensure consistent execution of brand guidelines, VM updates, and retail activations. Act as a Brand Ambassador for Shiseido UKI, ensuring the luxury experience is consistently delivered across all touchpoints and remains relevant and disruptive in an ever-evolving market. Champion and leverage customer-centric initiatives, experiential retail strategies, and clienteling excellence, monitoring return on investment to continuously improve. Lead the National Field Sales Managers in effectively partnering with Brand & Education Teams to elevate product and technical expertise and service behaviours across the field, ensuring always rooted in and supported by a commercial mindset and mechanic. Monitor customer feedback and insights to continuously refine service models. Partner with Marketing and Education teams to ensure relevant processes are in place to deliver consistent brand messaging, impactful retail execution, and strong launch set-up and performance - supporting National Field Sales Manager to deliver. Work closely with Commercial, Supply Chain, and VM to optimise stock availability, assortment, and in-store presentation. Act as the voice of retail internally, championing a "retail and customer first" mindset throughout the UKI, region and global business, and ensuring field insights inform brand strategy, forecasting, and operational planning. Build strong, strategic relationships with key retail partners across UK & Ireland. Influence partners to secure optimal space, visibility, staffing, and commercial terms, leveraging group portfolio as appropriate. Ensure alignment on service expectations, operational standards, and brand priorities. Facilitate the National Field Sales Managers in establishing brand leadership with retail partners and flagship doors. Serve as the senior group escalation point for retail partner issues. Experience Required Proven experience in a senior retail leadership role, ideally within luxury beauty, cosmetics, or premium retail. Strong commercial acumen with a track record of driving sales growth and delivering against KPIs. Exceptional leadership and team management skills, with experience leading large, multi-layered field teams, and senior retail leaders. Deep understanding of retail operations, customer experience, and luxury brand standards. Proficiency in data analysis, forecasting, and retail systems. Excellent communication, negotiation, and stakeholder management abilities. Strategic thinker with a hands on, solutions focused approach. Agile, adaptable, and results driven, with the ability to thrive in a fast paced, evolving environment. Leadership & Influence - Inspires teams, builds trust, and drives high performance. Commercial Acumen - Understands drivers of sell out, productivity, and profitability. Customer Centric Mindset - Champions luxury service and exceptional customer experience. Strategic Thinking - Balances long term vision with operational execution. Collaboration & Communication - Works effectively across functions and with external partners. Problem Solving & Agility - Responds quickly to challenges with practical, scalable solutions. Brand Stewardship - Protects and elevates brand equity in every retail environment. Data Driven Decision Making - Uses insights to guide strategy, planning, and performance management. YOUR BACKGROUND Proven experience in a senior retail leadership role, ideally within luxury beauty, cosmetics, or premium retail. Strong commercial acumen with a track record of driving sales growth and delivering against KPIs. Exceptional leadership and team management skills, with experience leading large, multi layered field teams, and senior retail leaders. Deep understanding of retail operations, customer experience, and luxury brand standards. Proficiency in data analysis, forecasting, and retail systems. Excellent communication, negotiation, and stakeholder management abilities. Strategic thinker with a hands on, solutions focused approach. Agile, adaptable, and results driven, with the ability to thrive in a fast paced, evolving environment. Leadership & Influence - Inspires teams, builds trust, and drives high performance. Commercial Acumen - Understands drivers of sell out, productivity, and profitability. Customer Centric Mindset - Champions luxury service and exceptional customer experience. Strategic Thinking - Balances long term vision with operational execution. Collaboration & Communication - Works effectively across functions and with external partners. Problem Solving & Agility - Responds quickly to challenges with practical, scalable solutions. Brand Stewardship - Protects and elevates brand equity in every retail environment. Data Driven Decision Making - Uses insights to guide strategy, planning, and performance management. BENEFITS YOU'LL LOVE Generous product allocation & discount to spend on our gorgeous products! Supporting the delicate work/life balance with enhanced time off through 26 days holiday + bank holidays + your birthday day off + time off for when you get married or move house PLUS enhanced parental allowance for those big life moments and the chance to buy more through our holiday buy scheme Plan for your future with our enhanced pension offering and life assurance We operate an annual bonus scheme, based on personal development plans and business performance Flexible Fridays, so you can focus on what is important to you Flexible & hybrid work patterns to suit all backgrounds with 60% of your time being in the office Wellbeing programmes including mental health first aiders, free counselling . click apply for full job details
Mar 01, 2026
Full time
Head of Retail Date: 28 Jan 2026 Location: London Head of Retail UK&I WHO WE ARE Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected turnover over £7.0bn in 2022 . Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Beauty Innovations for a Better World. The Head of Retail UK&I plays a pivotal leadership role within Shiseido UKI, responsible for shaping and driving the retail strategy across all brands in the portfolio. This position supports the Commercial Director by leading the retail organisation with a focus on elevating customer experience, strengthening brand equity, and delivering exceptional commercial performance. As the senior ambassador for retail excellence, the Head of Retail ensures that every store and counter reflects Shiseido's luxury standards while empowering field teams to perform at their highest potential. This is a permanent position, based in our fabulous UK Head office however will be expected to regularly travel around the UK&I to different store locations and retail locations. YOUR RESPONSIBILITIES Define and execute the retail growth strategy across UK & Ireland, aligned with brand, commercial, and global objectives. Lead alongside the National Field Sales Managers to set sales targets and strategic direction for each retail partner and store. Define and review performance KPIs in partnership with Commercial, Marketing, and the region, continuously monitoring to identify risks and opportunities, and implement action plans accordingly. Analyse market trends, competitor activity, and consumer behaviour to identify growth opportunities, make data and field expertise driven distribution recommendations, and inform strategic decisions. Establish clear and standardized reporting flows via National Field Sales Managers to enable delivery of regular sales reports, insights, and forecasts for senior leadership. Review productivity of channels, retailers and doors to define and continuously evolve staffing strategies and levels in line with performance and opportunities. Build, propose, review and deliver on staffing budgets. Lead, coach and develop senior retail leads to create and deliver brand specific sales and service strategies that enable high performing teams. Lead, coach, and inspire field and retail teams to deliver high performance, strong productivity, and brand excellence. Support and enable career development across the field and retail population through defined programmes and succession planning processes, delivered and managed by the National Field Sales Managers. Collaborate with HR to continuously review and develop recruitment, onboarding, performance review, and development initiatives, delivered via the National Field Sales Managers. Foster a culture of accountability, empowerment, and continuous improvement across all field teams. Drive a culture of operational excellence across all counters, stores and teams through well-defined processes, maintaining high standards in visual merchandising, customer service, and brand representation. Drive efficiency and innovation in store operations, including stock management, staffing models, scheduling, and compliance. Conduct regular store visits to assess standards, engage teams, reinforce group and brand values, and coach and develop National Field Sales Managers. Lead and support National Field Sales Managers to ensure consistent execution of brand guidelines, VM updates, and retail activations. Act as a Brand Ambassador for Shiseido UKI, ensuring the luxury experience is consistently delivered across all touchpoints and remains relevant and disruptive in an ever-evolving market. Champion and leverage customer-centric initiatives, experiential retail strategies, and clienteling excellence, monitoring return on investment to continuously improve. Lead the National Field Sales Managers in effectively partnering with Brand & Education Teams to elevate product and technical expertise and service behaviours across the field, ensuring always rooted in and supported by a commercial mindset and mechanic. Monitor customer feedback and insights to continuously refine service models. Partner with Marketing and Education teams to ensure relevant processes are in place to deliver consistent brand messaging, impactful retail execution, and strong launch set-up and performance - supporting National Field Sales Manager to deliver. Work closely with Commercial, Supply Chain, and VM to optimise stock availability, assortment, and in-store presentation. Act as the voice of retail internally, championing a "retail and customer first" mindset throughout the UKI, region and global business, and ensuring field insights inform brand strategy, forecasting, and operational planning. Build strong, strategic relationships with key retail partners across UK & Ireland. Influence partners to secure optimal space, visibility, staffing, and commercial terms, leveraging group portfolio as appropriate. Ensure alignment on service expectations, operational standards, and brand priorities. Facilitate the National Field Sales Managers in establishing brand leadership with retail partners and flagship doors. Serve as the senior group escalation point for retail partner issues. Experience Required Proven experience in a senior retail leadership role, ideally within luxury beauty, cosmetics, or premium retail. Strong commercial acumen with a track record of driving sales growth and delivering against KPIs. Exceptional leadership and team management skills, with experience leading large, multi-layered field teams, and senior retail leaders. Deep understanding of retail operations, customer experience, and luxury brand standards. Proficiency in data analysis, forecasting, and retail systems. Excellent communication, negotiation, and stakeholder management abilities. Strategic thinker with a hands on, solutions focused approach. Agile, adaptable, and results driven, with the ability to thrive in a fast paced, evolving environment. Leadership & Influence - Inspires teams, builds trust, and drives high performance. Commercial Acumen - Understands drivers of sell out, productivity, and profitability. Customer Centric Mindset - Champions luxury service and exceptional customer experience. Strategic Thinking - Balances long term vision with operational execution. Collaboration & Communication - Works effectively across functions and with external partners. Problem Solving & Agility - Responds quickly to challenges with practical, scalable solutions. Brand Stewardship - Protects and elevates brand equity in every retail environment. Data Driven Decision Making - Uses insights to guide strategy, planning, and performance management. YOUR BACKGROUND Proven experience in a senior retail leadership role, ideally within luxury beauty, cosmetics, or premium retail. Strong commercial acumen with a track record of driving sales growth and delivering against KPIs. Exceptional leadership and team management skills, with experience leading large, multi layered field teams, and senior retail leaders. Deep understanding of retail operations, customer experience, and luxury brand standards. Proficiency in data analysis, forecasting, and retail systems. Excellent communication, negotiation, and stakeholder management abilities. Strategic thinker with a hands on, solutions focused approach. Agile, adaptable, and results driven, with the ability to thrive in a fast paced, evolving environment. Leadership & Influence - Inspires teams, builds trust, and drives high performance. Commercial Acumen - Understands drivers of sell out, productivity, and profitability. Customer Centric Mindset - Champions luxury service and exceptional customer experience. Strategic Thinking - Balances long term vision with operational execution. Collaboration & Communication - Works effectively across functions and with external partners. Problem Solving & Agility - Responds quickly to challenges with practical, scalable solutions. Brand Stewardship - Protects and elevates brand equity in every retail environment. Data Driven Decision Making - Uses insights to guide strategy, planning, and performance management. BENEFITS YOU'LL LOVE Generous product allocation & discount to spend on our gorgeous products! Supporting the delicate work/life balance with enhanced time off through 26 days holiday + bank holidays + your birthday day off + time off for when you get married or move house PLUS enhanced parental allowance for those big life moments and the chance to buy more through our holiday buy scheme Plan for your future with our enhanced pension offering and life assurance We operate an annual bonus scheme, based on personal development plans and business performance Flexible Fridays, so you can focus on what is important to you Flexible & hybrid work patterns to suit all backgrounds with 60% of your time being in the office Wellbeing programmes including mental health first aiders, free counselling . click apply for full job details
Leightons Opticians and Hearing Care
Farnham, Surrey
JOB TITLE: IT Deployment & Support Technician (Fixed-Term Contract) LOCATION: Head Office (Farnham) / Field Based REPORTS TO: IT Operations Manager REPORTS: None HOURS: Monday to Friday 9.00-17.30. This is a fixed term contract for 7-9 months About the Role To build, configure and deploy enduser IT hardware, including desktop PCs, laptops, and peripherals, and to provide onsite installation services. The role also delivers firstline technical support through the IT ticketing system, ensuring users receive timely, effective assistance. A key part of the role includes maintaining IT infrastructure within data cabinets, ensuring tidy, secure, and welldocumented installations. Key Responsibilities PC Build & Deployment Build, image, and configure PCs, laptops and related equipment following company standards. Work with third party providers to ensure that software is installed correctly Install devices on-site, ensuring full testing, user handover, and documentation. Migrate user data and settings where required. Maintain inventory records for hardware, software, and licenses. OnSite Installation & Support Travel to internal customer sites to deliver and install new equipment. Replace or upgrade hardware on-site (e.g., monitors, docking stations, printers). Diagnose and resolve basic network connectivity issues (wired/wireless). Data Cabinet & Network Room Work Organise, tidy, and maintain data cabinets, patch panels, and structured cabling. Label and document cabling and port usage clearly. Identify and resolve issues with cabling, patching, and power distribution. First Line Service Desk Support Act as the initial point of contact for all IT queries via phone, email, and the HALO ITSM platform. Log, categorise, and prioritise incidents and service requests accurately and efficiently. Diagnose and resolve first-line issues such as: Password resets and account lockouts (Active Directory, Microsoft 365) Outlook and email access issues (shared mailboxes, profile configuration) Printer, scanner, and peripheral connectivity Basic troubleshooting of Teams, SharePoint, and Windows-related issues Provide user guidance and how-to support for common Office 365 applications. Use internal knowledge base articles to ensure consistent, accurate resolutions. Escalate complex incidents to second-line support with detailed documentation of actions taken. Maintain clear communication with users throughout the ticket lifecycle to manage expectations. Monitor ticket queues to ensure timely SLA compliance and follow-ups. Identify recurring issues and suggest process or training improvements. ITIL & Best Practice Adherence Work within ITIL-aligned processes for Incident, Request and Asset Management. Maintain accurate documentation for equipment builds, installations, and infrastructure work. Contribute to the improvement of deployment processes and support procedures. General Responsibilities Maintain safe working practices in line with Health & Safety guidelines. Ensure confidentiality and secure handling of user data at all times. Support the wider IT team during projects, upgrades, and peak demand. Requirements Essential Skills & Experience Experience building and configuring Windows PCs and laptops. Good understanding of desktop hardware, components, and peripherals. Basic understanding of networking fundamentals (TCP/IP, DHCP, DNS). Ability to organise and tidy data/network cabinets to a professional standard. Full UK driving licence and willingness to travel to multiple sites. Strong customer service and communication skills. Desirable Skills & Experience Experience in firstline support or a service desk environment. Familiarity with IT ticketing systems. Experience deploying devices using imaging tools (MDT, SCCM, Intune Autopilot). Awareness of ITIL principles (Foundation certification beneficial). Experience with Active Directory. Understanding of structured cabling and patch panel management. Experience supporting Microsoft 365. Personal Attributes Proactive, organised, and detailoriented. Able to work independently on-site with professionalism. Comfortable communicating with non-technical users. Problem solver with a willingness to learn and develop. Positive attitude and strong sense of ownership. Equality & Inclusion Leightons Opticians & Hearing Care is committed to promoting equal opportunities and fostering a workplace where diversity and inclusion are valued. We provide a working environment free from discrimination and ensure all employees and applicants are treated with dignity and respect, regardless of age, disability, gender, race, religion, sexual orientation, or any other protected characteristic. Note: Applicants who have been unsuccessful in the past 12 months should not reapply for the same role.
Mar 01, 2026
Full time
JOB TITLE: IT Deployment & Support Technician (Fixed-Term Contract) LOCATION: Head Office (Farnham) / Field Based REPORTS TO: IT Operations Manager REPORTS: None HOURS: Monday to Friday 9.00-17.30. This is a fixed term contract for 7-9 months About the Role To build, configure and deploy enduser IT hardware, including desktop PCs, laptops, and peripherals, and to provide onsite installation services. The role also delivers firstline technical support through the IT ticketing system, ensuring users receive timely, effective assistance. A key part of the role includes maintaining IT infrastructure within data cabinets, ensuring tidy, secure, and welldocumented installations. Key Responsibilities PC Build & Deployment Build, image, and configure PCs, laptops and related equipment following company standards. Work with third party providers to ensure that software is installed correctly Install devices on-site, ensuring full testing, user handover, and documentation. Migrate user data and settings where required. Maintain inventory records for hardware, software, and licenses. OnSite Installation & Support Travel to internal customer sites to deliver and install new equipment. Replace or upgrade hardware on-site (e.g., monitors, docking stations, printers). Diagnose and resolve basic network connectivity issues (wired/wireless). Data Cabinet & Network Room Work Organise, tidy, and maintain data cabinets, patch panels, and structured cabling. Label and document cabling and port usage clearly. Identify and resolve issues with cabling, patching, and power distribution. First Line Service Desk Support Act as the initial point of contact for all IT queries via phone, email, and the HALO ITSM platform. Log, categorise, and prioritise incidents and service requests accurately and efficiently. Diagnose and resolve first-line issues such as: Password resets and account lockouts (Active Directory, Microsoft 365) Outlook and email access issues (shared mailboxes, profile configuration) Printer, scanner, and peripheral connectivity Basic troubleshooting of Teams, SharePoint, and Windows-related issues Provide user guidance and how-to support for common Office 365 applications. Use internal knowledge base articles to ensure consistent, accurate resolutions. Escalate complex incidents to second-line support with detailed documentation of actions taken. Maintain clear communication with users throughout the ticket lifecycle to manage expectations. Monitor ticket queues to ensure timely SLA compliance and follow-ups. Identify recurring issues and suggest process or training improvements. ITIL & Best Practice Adherence Work within ITIL-aligned processes for Incident, Request and Asset Management. Maintain accurate documentation for equipment builds, installations, and infrastructure work. Contribute to the improvement of deployment processes and support procedures. General Responsibilities Maintain safe working practices in line with Health & Safety guidelines. Ensure confidentiality and secure handling of user data at all times. Support the wider IT team during projects, upgrades, and peak demand. Requirements Essential Skills & Experience Experience building and configuring Windows PCs and laptops. Good understanding of desktop hardware, components, and peripherals. Basic understanding of networking fundamentals (TCP/IP, DHCP, DNS). Ability to organise and tidy data/network cabinets to a professional standard. Full UK driving licence and willingness to travel to multiple sites. Strong customer service and communication skills. Desirable Skills & Experience Experience in firstline support or a service desk environment. Familiarity with IT ticketing systems. Experience deploying devices using imaging tools (MDT, SCCM, Intune Autopilot). Awareness of ITIL principles (Foundation certification beneficial). Experience with Active Directory. Understanding of structured cabling and patch panel management. Experience supporting Microsoft 365. Personal Attributes Proactive, organised, and detailoriented. Able to work independently on-site with professionalism. Comfortable communicating with non-technical users. Problem solver with a willingness to learn and develop. Positive attitude and strong sense of ownership. Equality & Inclusion Leightons Opticians & Hearing Care is committed to promoting equal opportunities and fostering a workplace where diversity and inclusion are valued. We provide a working environment free from discrimination and ensure all employees and applicants are treated with dignity and respect, regardless of age, disability, gender, race, religion, sexual orientation, or any other protected characteristic. Note: Applicants who have been unsuccessful in the past 12 months should not reapply for the same role.
Overview Salary: Highly Competitive Basic Salary plus Bonus and Benefits. OurClient has been established for many decades and is a leader in the manufacturing and distribution of Equipment and Mechanical Solutions for the Packaging & Paper Converting Industries. This is a Sales Lead General Manager position - the main focus of which will be in Sales development while overseeing light equipment assembly from overseas manufacturing and the assembled Product's subsequent distribution. Responsibilities Lead sales development and oversee light equipment assembly and subsequent distribution. Qualifications Candidates do not necessarily require an engineering background, however it would complement the Sales Development track record required for the role. Should candidates have a qualification and/or industry experience within the likes of Sensors, controls, micro-processing, machining, high-speed multi-tasking systems, in-process controlling, monitoring, extrusion and data acquisition systems, this would be desirable. Those from a General / Factory Management background in Machinery will require a proven track record within Sales development ideally within the Folded Carton, Corrugated or Envelope / Paper Conversion Sectors. Must be resident in the UK and have recently worked in the print, packaging or paper sectors. Opportunity This is the chance to join a company truly committed to engineering and manufacturing quality assurance, adhesive application, and mechanical solutions for the packaging and Paper Converting industries. As an engineering company they are continually developing new solutions which help their packaging partners produce products which exceed their customers' expectations and improve plant performance. Ourclient presents a fantastic opportunity for an Equipment Sales Professional to further develop their career to a General Management role where you will be supported by Accountancy, HR and Procurement specialists.
Feb 28, 2026
Full time
Overview Salary: Highly Competitive Basic Salary plus Bonus and Benefits. OurClient has been established for many decades and is a leader in the manufacturing and distribution of Equipment and Mechanical Solutions for the Packaging & Paper Converting Industries. This is a Sales Lead General Manager position - the main focus of which will be in Sales development while overseeing light equipment assembly from overseas manufacturing and the assembled Product's subsequent distribution. Responsibilities Lead sales development and oversee light equipment assembly and subsequent distribution. Qualifications Candidates do not necessarily require an engineering background, however it would complement the Sales Development track record required for the role. Should candidates have a qualification and/or industry experience within the likes of Sensors, controls, micro-processing, machining, high-speed multi-tasking systems, in-process controlling, monitoring, extrusion and data acquisition systems, this would be desirable. Those from a General / Factory Management background in Machinery will require a proven track record within Sales development ideally within the Folded Carton, Corrugated or Envelope / Paper Conversion Sectors. Must be resident in the UK and have recently worked in the print, packaging or paper sectors. Opportunity This is the chance to join a company truly committed to engineering and manufacturing quality assurance, adhesive application, and mechanical solutions for the packaging and Paper Converting industries. As an engineering company they are continually developing new solutions which help their packaging partners produce products which exceed their customers' expectations and improve plant performance. Ourclient presents a fantastic opportunity for an Equipment Sales Professional to further develop their career to a General Management role where you will be supported by Accountancy, HR and Procurement specialists.
Job Title: Sales Manager / General Manager Designate Salary: Negotiable: Salary / Commission / Pension Contributions / Car Allowance. This is a fantastic opportunity for an ambitious Senior / Sales Manager with a 'Trader' Mindset to progress their career with an Industrial Packaging Manufacturer who have developed a succession plan for the role to develop into a General Manager position. Our established Client is a profitable North West operation engaged in the purchasing and sales / distribution of Industrial Packaging in addition to small batch production and printing of large items of Industrial Packaging. Their main markets in the UK include the Agricultural, Food processing, Mineral/Aggregates, Re-cycling and Waste Management sectors. On appointment The successful Candidate will focus entirely on familiarising themselves in taking over the management of the Sales operation and, longer term, this will still remain a major aspect of the overall role. For part of the week you will accompany sales visits to customers in order to familiarise yourself with the day to day servicing of their accounts, assessing current working practices and gaining an overall grasp of the existing customer base, pricing structures and marketplace With support from our Client's Management team you will gain a good working knowledge of how orders are received, processed and despatched and you will work with your colleagues to build up a good product knowledge and appreciation of current supply lines In the second phase Once you are established in the heading the sales function, you will begin to spend more time familiarising yourself with more general business management. In this stage your involvement will include: Drawing up and implementing plans on how to grow the business and the additional resources that will be needed in the short term, (annual budgets), and medium term. In gaining knowledge of financial reporting in controlling and assessing operations and how cash flows through the business. With the passage of time you will become familiar with the Company's procedures with regard to managing debt collection, customer credit limits, warehouse / logistics functions, computer systems etc. Regular reporting to stakeholders Monitoring & Control of Stock. Initiating &/or authorising Purchases. Managing Day to Day Import Logistics. Overhead cost authorisation, measurement & control / Recruitment / day to day management of all staff./ staff incentive targets. The Client will also consider candidates already at General Manager level who are 'Sales Lead' and who have experience in a Hands on role within a SME Manufacturing Environment. How to apply Should you wish to find out more about this fantastic opportunity to develop your career please send your CV in MS Word format, (.doc / .docx) along with supporting information.
Feb 28, 2026
Full time
Job Title: Sales Manager / General Manager Designate Salary: Negotiable: Salary / Commission / Pension Contributions / Car Allowance. This is a fantastic opportunity for an ambitious Senior / Sales Manager with a 'Trader' Mindset to progress their career with an Industrial Packaging Manufacturer who have developed a succession plan for the role to develop into a General Manager position. Our established Client is a profitable North West operation engaged in the purchasing and sales / distribution of Industrial Packaging in addition to small batch production and printing of large items of Industrial Packaging. Their main markets in the UK include the Agricultural, Food processing, Mineral/Aggregates, Re-cycling and Waste Management sectors. On appointment The successful Candidate will focus entirely on familiarising themselves in taking over the management of the Sales operation and, longer term, this will still remain a major aspect of the overall role. For part of the week you will accompany sales visits to customers in order to familiarise yourself with the day to day servicing of their accounts, assessing current working practices and gaining an overall grasp of the existing customer base, pricing structures and marketplace With support from our Client's Management team you will gain a good working knowledge of how orders are received, processed and despatched and you will work with your colleagues to build up a good product knowledge and appreciation of current supply lines In the second phase Once you are established in the heading the sales function, you will begin to spend more time familiarising yourself with more general business management. In this stage your involvement will include: Drawing up and implementing plans on how to grow the business and the additional resources that will be needed in the short term, (annual budgets), and medium term. In gaining knowledge of financial reporting in controlling and assessing operations and how cash flows through the business. With the passage of time you will become familiar with the Company's procedures with regard to managing debt collection, customer credit limits, warehouse / logistics functions, computer systems etc. Regular reporting to stakeholders Monitoring & Control of Stock. Initiating &/or authorising Purchases. Managing Day to Day Import Logistics. Overhead cost authorisation, measurement & control / Recruitment / day to day management of all staff./ staff incentive targets. The Client will also consider candidates already at General Manager level who are 'Sales Lead' and who have experience in a Hands on role within a SME Manufacturing Environment. How to apply Should you wish to find out more about this fantastic opportunity to develop your career please send your CV in MS Word format, (.doc / .docx) along with supporting information.
We are seeking an experienced and dynamic Branch Manager to join our team in Barrow, United Kingdom. As a Business Manager, you will play a crucial role in driving the strategic direction and operational excellence of our organisation. Develop and implement strategic business plans to achieve growth targets and improve profitability Manage key customer accounts, ensuring high-quality service and effective implementation of agreed plans Monitor and analyse performance metrics, taking proactive measures to meet or exceed targets Lead and inspire a team of professionals, fostering a positive work environment and supporting career development Collaborate with internal departments and external stakeholders to ensure smooth business operations Utilise data analytics to create insightful reports for strategic planning and performance management Ensure compliance with standard operating procedures, health and safety regulations, and industry standards Engage with key suppliers to strengthen partnerships and drive joint customer initiatives Identify and implement process improvements to enhance efficiency and customer satisfaction Represent the organisation at industry events and networking opportunities Qualifications At Rexel, we prioritise hiring individuals based on behaviours and potential, rather than requiring specific formal qualifications for roles, the behaviours that will set you up for success as an Branch Manager include: COLLABORATION: Building partnerships and working collaboratively with others to achieve shared objectives TAKES ACCOUNTABILITY: Taking action, overcoming obstacles, and meeting commitments CUSTOMER FOCUS: Building strong customer relationships and delivering customer centric solutions What we are looking for Proven experience in a business management role, with a track record of driving growth and profitability Strong strategic planning and implementation skills Excellent customer relationship management abilities Demonstrated leadership experience with a talent for developing and motivating teams Analytical mindset with the ability to interpret financial data and performance metrics Proficiency in data analysis and report generation Outstanding communication and interpersonal skills Solid problem solving abilities and adaptability to change Project management expertise Financial acumen to make informed business decisions Collaborative approach with the ability to work effectively across departments Strong organisational skills and attention to detail • Relevant business management qualification (desirable) Additional Information At Rexel UK, we're all about welcoming people from different backgrounds, experiences, and perspectives because we know that diversity drives fresh ideas and great results. By coming together as one team, we're building a high performance culture that not only drives success but also creates real value for our customers and communities. Creating an environment where individuality is celebrated and creativity flourishes, we're making sure everyone feels supported and confident to be their best. Company Description Rexel UK is a global leader in the distribution of electrical and energy efficient products and services. Our mission is to deliver smart electrical solutions that enhance the comfort, safety, and security of homes, businesses, and industries. We are currently seeking a Branch Manager to lead our Barrow In FurnessBranch. This is an exciting opportunity for a dynamic and strategic leader who is passionate about driving business growth, empowering teams, and delivering exceptional customer service. If you thrive in a fast paced environment, excel in building relationships and have an aptitude for strategic planning, then this is the perfect opportunity for you! Benefits of a Career with Rexel Company Car Scheme Bonuses: Performance Related Bonus scheme Time Off: 33 days annual leave (including bank holidays, increasing throughout the years too!) You can also buy and sell holiday and enjoy enhanced parental leave Support & Development: Extensive learning opportunities from day one Health & Wellbeing: Free virtual GP service, Healthy Mind Champions, and more! Perks: Contributory pension scheme and life assurance, Staff discounts, exclusive holiday offers and free financial support and education
Feb 28, 2026
Full time
We are seeking an experienced and dynamic Branch Manager to join our team in Barrow, United Kingdom. As a Business Manager, you will play a crucial role in driving the strategic direction and operational excellence of our organisation. Develop and implement strategic business plans to achieve growth targets and improve profitability Manage key customer accounts, ensuring high-quality service and effective implementation of agreed plans Monitor and analyse performance metrics, taking proactive measures to meet or exceed targets Lead and inspire a team of professionals, fostering a positive work environment and supporting career development Collaborate with internal departments and external stakeholders to ensure smooth business operations Utilise data analytics to create insightful reports for strategic planning and performance management Ensure compliance with standard operating procedures, health and safety regulations, and industry standards Engage with key suppliers to strengthen partnerships and drive joint customer initiatives Identify and implement process improvements to enhance efficiency and customer satisfaction Represent the organisation at industry events and networking opportunities Qualifications At Rexel, we prioritise hiring individuals based on behaviours and potential, rather than requiring specific formal qualifications for roles, the behaviours that will set you up for success as an Branch Manager include: COLLABORATION: Building partnerships and working collaboratively with others to achieve shared objectives TAKES ACCOUNTABILITY: Taking action, overcoming obstacles, and meeting commitments CUSTOMER FOCUS: Building strong customer relationships and delivering customer centric solutions What we are looking for Proven experience in a business management role, with a track record of driving growth and profitability Strong strategic planning and implementation skills Excellent customer relationship management abilities Demonstrated leadership experience with a talent for developing and motivating teams Analytical mindset with the ability to interpret financial data and performance metrics Proficiency in data analysis and report generation Outstanding communication and interpersonal skills Solid problem solving abilities and adaptability to change Project management expertise Financial acumen to make informed business decisions Collaborative approach with the ability to work effectively across departments Strong organisational skills and attention to detail • Relevant business management qualification (desirable) Additional Information At Rexel UK, we're all about welcoming people from different backgrounds, experiences, and perspectives because we know that diversity drives fresh ideas and great results. By coming together as one team, we're building a high performance culture that not only drives success but also creates real value for our customers and communities. Creating an environment where individuality is celebrated and creativity flourishes, we're making sure everyone feels supported and confident to be their best. Company Description Rexel UK is a global leader in the distribution of electrical and energy efficient products and services. Our mission is to deliver smart electrical solutions that enhance the comfort, safety, and security of homes, businesses, and industries. We are currently seeking a Branch Manager to lead our Barrow In FurnessBranch. This is an exciting opportunity for a dynamic and strategic leader who is passionate about driving business growth, empowering teams, and delivering exceptional customer service. If you thrive in a fast paced environment, excel in building relationships and have an aptitude for strategic planning, then this is the perfect opportunity for you! Benefits of a Career with Rexel Company Car Scheme Bonuses: Performance Related Bonus scheme Time Off: 33 days annual leave (including bank holidays, increasing throughout the years too!) You can also buy and sell holiday and enjoy enhanced parental leave Support & Development: Extensive learning opportunities from day one Health & Wellbeing: Free virtual GP service, Healthy Mind Champions, and more! Perks: Contributory pension scheme and life assurance, Staff discounts, exclusive holiday offers and free financial support and education
Deputy or Assistant Branch Manager Leading distributor of Plumbing & Heating products is looking to recruit for their busy branch close to central Glasgow. You will work across sales, operations and supplier management, supporting the Branch Manager in driving growth in the business. You will be Serving customers, generating new business and solving problems at the trade counter whilst getting involved with deliveries, stock and site presentation You will be from a merchanting or distribution background, Ideally experience in Plumbing & Heating but general merchanting is all great. You will have a good understanding of margin, stock, and cost control The role comes with a strong base salary with exceptional bonus potential, as well as a clear career path to progression. JAB Group has been established 36yrs and we specialise solely in recruiting sales professional at all levels exclusively within the Building Industry. Our clients are building product manufacturers, specialist distributors, merchants and contractors. Positions include - External Sales, Internal Sales, Field Sales, Specification Sales, Branch Managers, Assistant Branch Managers, Sales Management, National Sales Managers, Key Account Managers, National Account Executives, Sales Directors, Marketing, Export Sales Managers and more.
Feb 28, 2026
Full time
Deputy or Assistant Branch Manager Leading distributor of Plumbing & Heating products is looking to recruit for their busy branch close to central Glasgow. You will work across sales, operations and supplier management, supporting the Branch Manager in driving growth in the business. You will be Serving customers, generating new business and solving problems at the trade counter whilst getting involved with deliveries, stock and site presentation You will be from a merchanting or distribution background, Ideally experience in Plumbing & Heating but general merchanting is all great. You will have a good understanding of margin, stock, and cost control The role comes with a strong base salary with exceptional bonus potential, as well as a clear career path to progression. JAB Group has been established 36yrs and we specialise solely in recruiting sales professional at all levels exclusively within the Building Industry. Our clients are building product manufacturers, specialist distributors, merchants and contractors. Positions include - External Sales, Internal Sales, Field Sales, Specification Sales, Branch Managers, Assistant Branch Managers, Sales Management, National Sales Managers, Key Account Managers, National Account Executives, Sales Directors, Marketing, Export Sales Managers and more.
Our client is seeking an experienced Export Sales Manager, ideally with a keen interest and participation in leisure marine activities at any level. A good basic understanding of water-based activities such as kitesurfing, windsurfing, dinghy sailing or yachting would be ideal. You need to be within daily commuting distance of Hailsham, East Sussex. You must have a proven track record of successful sales experience and selling manufactured or distribution goods to a wide range of B2B customers There will be an element of travel involved in the position so you must be used to time away from home and planning business sales trips. Experience in undertaking and planning overseas travel would be beneficial. We endeavour to reply to all applications, however, if you haven t heard from us within 7 days, you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements placed by Grafters Recruitment Consultants / Grafters Accountancy Personnel.
Feb 28, 2026
Full time
Our client is seeking an experienced Export Sales Manager, ideally with a keen interest and participation in leisure marine activities at any level. A good basic understanding of water-based activities such as kitesurfing, windsurfing, dinghy sailing or yachting would be ideal. You need to be within daily commuting distance of Hailsham, East Sussex. You must have a proven track record of successful sales experience and selling manufactured or distribution goods to a wide range of B2B customers There will be an element of travel involved in the position so you must be used to time away from home and planning business sales trips. Experience in undertaking and planning overseas travel would be beneficial. We endeavour to reply to all applications, however, if you haven t heard from us within 7 days, you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements placed by Grafters Recruitment Consultants / Grafters Accountancy Personnel.
Key Account Manager Premium Wine Merchant Location: Surrey & Hampshire (Twickenham to Woking, Guildford, Farnham, Alton, Fleet, Farnborough, Ascot & Hampshire) Salary: £50,000 + Uncapped OTE Package: Company Car + Wine Allowance + Highly Incentivised Structure Sector: Premium Wine Distribution On-Trade Focus Talent Guardian is delighted to partner with a traditional, family-owned wine merchant with generations of expertise in the premium wine trade. This is a rare opportunity to join an owner-operated business built on relationships, quality, and exceptional service to some of the finest establishments in the UK. This business truly understands the art of wine and the importance of looking after both customers and team members. They're looking for a dynamic, commercially-driven Key Account Manager who can both nurture an established customer base and actively hunt for new business in one of the UK's most prestigious and competitive markets. The Role You'll take on a fantastic portfolio of 40 clients including Michelin-star restaurants, 5-star hotels, and premium hospitality venues across Surrey and Hampshire but you won't stop there . This role is perfect for someone who loves the thrill of winning new business as much as they enjoy deepening existing relationships. While 80% of the business is on-trade (restaurants, hotels, private members' clubs), there's a growing off-trade presence that offers exciting development potential. You'll balance account management with proactive new business development , targeting premium venues and leveraging your network to open doors in this competitive but lucrative territory. Your day-to-day will include: Managing and developing relationships with 40-50 existing premium accounts Proactively identifying and winning new business targeting Michelin-star restaurants, luxury hotels, private members' clubs, and high-end hospitality venues Regular face-to-face visits across your territory to build strong personal connections Curating tailored wine lists and conducting staff training/tastings Identifying upselling and cross-selling opportunities within your portfolio Hunting for new opportunities through networking, referrals, and direct outreach Winning back lapsed accounts and maximising account potential Attending industry events, tastings, and hospitality networking functions to build your pipeline Working closely with the owners who are deeply invested in the business and your success This role requires someone dynamic, proactive, and commercially hungry you'll be expected to really work the territory, hustle for new business, build strong personal relationships with head sommeliers, F&B managers, and venue owners, and be the face of the business in a highly competitive market. What We're Looking For Essential: Proven track record in new business development and account management within wine sales Experience selling into the on-trade (restaurants, hotels, fine dining, private members' clubs) Hunter mentality you love opening doors, making cold approaches, and winning new accounts Strong existing relationships within the Surrey/Hampshire hospitality scene (highly desirable) Wine knowledge and genuine passion for the product (WSET Level 2 minimum, Level 3 desirable) Dynamic, proactive, and entrepreneurial approach you spot opportunities and act on them Excellent communication, negotiation, and relationship-building skills Comfortable presenting to sommeliers, chefs, and senior hospitality professionals Self-motivated with the drive to exceed targets and maximise your uncapped commission Full UK driving licence essential (company car provided) Desirable: Established contacts in Michelin-star restaurants and 5-star hotels Experience working for independent or family-owned wine merchants Understanding of wine list curation and staff training Track record of opening new accounts and growing territories Network within the premium hospitality sector in Surrey/Hampshire What's On Offer Base Salary: £50,000 Uncapped OTE: every new account you win increases your earnings. The more you sell, the more you earn. Top performers can significantly exceed base salary. Company Car Wine Allowance: Enjoy the fruits of your labour! Highly Incentivised Structure: Your hustle and success directly translate into earnings no caps, no limits
Feb 28, 2026
Full time
Key Account Manager Premium Wine Merchant Location: Surrey & Hampshire (Twickenham to Woking, Guildford, Farnham, Alton, Fleet, Farnborough, Ascot & Hampshire) Salary: £50,000 + Uncapped OTE Package: Company Car + Wine Allowance + Highly Incentivised Structure Sector: Premium Wine Distribution On-Trade Focus Talent Guardian is delighted to partner with a traditional, family-owned wine merchant with generations of expertise in the premium wine trade. This is a rare opportunity to join an owner-operated business built on relationships, quality, and exceptional service to some of the finest establishments in the UK. This business truly understands the art of wine and the importance of looking after both customers and team members. They're looking for a dynamic, commercially-driven Key Account Manager who can both nurture an established customer base and actively hunt for new business in one of the UK's most prestigious and competitive markets. The Role You'll take on a fantastic portfolio of 40 clients including Michelin-star restaurants, 5-star hotels, and premium hospitality venues across Surrey and Hampshire but you won't stop there . This role is perfect for someone who loves the thrill of winning new business as much as they enjoy deepening existing relationships. While 80% of the business is on-trade (restaurants, hotels, private members' clubs), there's a growing off-trade presence that offers exciting development potential. You'll balance account management with proactive new business development , targeting premium venues and leveraging your network to open doors in this competitive but lucrative territory. Your day-to-day will include: Managing and developing relationships with 40-50 existing premium accounts Proactively identifying and winning new business targeting Michelin-star restaurants, luxury hotels, private members' clubs, and high-end hospitality venues Regular face-to-face visits across your territory to build strong personal connections Curating tailored wine lists and conducting staff training/tastings Identifying upselling and cross-selling opportunities within your portfolio Hunting for new opportunities through networking, referrals, and direct outreach Winning back lapsed accounts and maximising account potential Attending industry events, tastings, and hospitality networking functions to build your pipeline Working closely with the owners who are deeply invested in the business and your success This role requires someone dynamic, proactive, and commercially hungry you'll be expected to really work the territory, hustle for new business, build strong personal relationships with head sommeliers, F&B managers, and venue owners, and be the face of the business in a highly competitive market. What We're Looking For Essential: Proven track record in new business development and account management within wine sales Experience selling into the on-trade (restaurants, hotels, fine dining, private members' clubs) Hunter mentality you love opening doors, making cold approaches, and winning new accounts Strong existing relationships within the Surrey/Hampshire hospitality scene (highly desirable) Wine knowledge and genuine passion for the product (WSET Level 2 minimum, Level 3 desirable) Dynamic, proactive, and entrepreneurial approach you spot opportunities and act on them Excellent communication, negotiation, and relationship-building skills Comfortable presenting to sommeliers, chefs, and senior hospitality professionals Self-motivated with the drive to exceed targets and maximise your uncapped commission Full UK driving licence essential (company car provided) Desirable: Established contacts in Michelin-star restaurants and 5-star hotels Experience working for independent or family-owned wine merchants Understanding of wine list curation and staff training Track record of opening new accounts and growing territories Network within the premium hospitality sector in Surrey/Hampshire What's On Offer Base Salary: £50,000 Uncapped OTE: every new account you win increases your earnings. The more you sell, the more you earn. Top performers can significantly exceed base salary. Company Car Wine Allowance: Enjoy the fruits of your labour! Highly Incentivised Structure: Your hustle and success directly translate into earnings no caps, no limits
Technical Sales Manager / Sales Engineer Electrical Electronics Are you a consultative sales professional with proven success in the electrical or electronic sector? Interested in joining a business with customer satisfaction and employee welfare at its core? From humble beginnings, this family organisation has performed on a global stage and now generates around €1 billion per annum and support some of the most recognised OEMs across the globe from factory automation to scientific and medical instrument manufacturers. Why This Company? With a multimillion-pound turnover and advanced manufacturing capabilities, my client has become a leading supplier of high precision, high reliability solutions and components for a number of key and critical applications. Following consecutive record-breaking sales years, my client wishes to bolster its efforts by recruiting a technical sales professional to focus on a South of the UK. Rewards & Benefits £55K - £65K Basic Salary (Starting salary dependent on experience) 25% On Target Bonus (uncapped) Company Car (Tesla) 6% Pension BUPA Healthcare Subsided Dental, Optical, Physio treatment Critical Illness Cover 4 x Life Assurance 25 Days Holiday (rising with service to 30 days) + Public Holidays Early finish Fridays (1:00pm) About The Role Reporting to the senior leadership team, you will work from a home office and be responsible for: Managing and growing a multimillion-pound region. Covering the Southwest and South-Central region. including Berkshire, Oxfordshire, Gloucestershire, Hampshire, Wiltshire, Avon, Somerset, Dorset, Devon, Cornwall and South Wales. Spending 70-80% of your time forging solid relationships with OEM machinery / equipment manufacturers and consultants at Design Engineer, Lead Electrical Design and Project Manager level with a 20-30% focus supporting distribution partners. Securing design in specifications on new and existing projects, with a typical sales cycle from 3 months to 3 years. Operating in a 40% new business and 60% account management role, working with OEMs in factory automation and process equipment through to scientific instruments, robotics and humanoid technology. Understanding customer project challenges and providing guidance and input on the best proposed solution. Handling both technical and commercial enquiries from your customer base. (Inhouse technical support team available) Attending industry events, exhibitions and shows. Filtering incoming leads to determining what has the potential to be a major project sale. About You Ideally you will possess a minimum of 2-3 years experience in an external sales role this could be within, but not limited to automation, switchgear, electronic components, IIOT technology, sensors, electrical actuator or affiliated. An education in Electrical or Electronic Engineering would be advantageous, but not essential, as would the capability to read schematics and BOMs. Other key skills needed: Self-motivation and comfortable with project-based selling Comfortable opening doors at design level, not just procurement Hunter mentality with a desire to identify new prospects Able to operate autonomously Full driving license Interested in this role? Here s what happens next Click the apply button to send us your CV. If we think you re a great fit for this role, we ll be in touch in the next couple of days. Thank you for taking the time to read about this opportunity. We look forward to hearing from you, Team Mase. Job Ref: (Apply online only)-CVL OEM Sales Engineer Electrical / Electronics Location: Ideally based in Berkshire, Oxfordshire, Gloucestershire, Hampshire, Wiltshire, Avon (Bristol), Somerset or South Wales (Newport / Cardiff)
Feb 28, 2026
Full time
Technical Sales Manager / Sales Engineer Electrical Electronics Are you a consultative sales professional with proven success in the electrical or electronic sector? Interested in joining a business with customer satisfaction and employee welfare at its core? From humble beginnings, this family organisation has performed on a global stage and now generates around €1 billion per annum and support some of the most recognised OEMs across the globe from factory automation to scientific and medical instrument manufacturers. Why This Company? With a multimillion-pound turnover and advanced manufacturing capabilities, my client has become a leading supplier of high precision, high reliability solutions and components for a number of key and critical applications. Following consecutive record-breaking sales years, my client wishes to bolster its efforts by recruiting a technical sales professional to focus on a South of the UK. Rewards & Benefits £55K - £65K Basic Salary (Starting salary dependent on experience) 25% On Target Bonus (uncapped) Company Car (Tesla) 6% Pension BUPA Healthcare Subsided Dental, Optical, Physio treatment Critical Illness Cover 4 x Life Assurance 25 Days Holiday (rising with service to 30 days) + Public Holidays Early finish Fridays (1:00pm) About The Role Reporting to the senior leadership team, you will work from a home office and be responsible for: Managing and growing a multimillion-pound region. Covering the Southwest and South-Central region. including Berkshire, Oxfordshire, Gloucestershire, Hampshire, Wiltshire, Avon, Somerset, Dorset, Devon, Cornwall and South Wales. Spending 70-80% of your time forging solid relationships with OEM machinery / equipment manufacturers and consultants at Design Engineer, Lead Electrical Design and Project Manager level with a 20-30% focus supporting distribution partners. Securing design in specifications on new and existing projects, with a typical sales cycle from 3 months to 3 years. Operating in a 40% new business and 60% account management role, working with OEMs in factory automation and process equipment through to scientific instruments, robotics and humanoid technology. Understanding customer project challenges and providing guidance and input on the best proposed solution. Handling both technical and commercial enquiries from your customer base. (Inhouse technical support team available) Attending industry events, exhibitions and shows. Filtering incoming leads to determining what has the potential to be a major project sale. About You Ideally you will possess a minimum of 2-3 years experience in an external sales role this could be within, but not limited to automation, switchgear, electronic components, IIOT technology, sensors, electrical actuator or affiliated. An education in Electrical or Electronic Engineering would be advantageous, but not essential, as would the capability to read schematics and BOMs. Other key skills needed: Self-motivation and comfortable with project-based selling Comfortable opening doors at design level, not just procurement Hunter mentality with a desire to identify new prospects Able to operate autonomously Full driving license Interested in this role? Here s what happens next Click the apply button to send us your CV. If we think you re a great fit for this role, we ll be in touch in the next couple of days. Thank you for taking the time to read about this opportunity. We look forward to hearing from you, Team Mase. Job Ref: (Apply online only)-CVL OEM Sales Engineer Electrical / Electronics Location: Ideally based in Berkshire, Oxfordshire, Gloucestershire, Hampshire, Wiltshire, Avon (Bristol), Somerset or South Wales (Newport / Cardiff)
Business Development Manager - Regional Sales Competitive salary + quarterly bonus (OTE 30% of salary) + car or £6,000 car allowance You'll work with a portfolio of accounts that hire powered access machines, identifying opportunities to sell our market leading fleet of machines and value add services to maximise our share of wallet. You'll also identify, nurture and close opportunities for new business with lapsed accounts and new logo customers. You'll have the support of industry leading operational resources, with regular investment in high quality machines and people. As the market leader we can offer progression opportunities to move into key accounts, strategic accounts and beyond to sales management. Many of our senior management team started out as individual contributors with us. About you: - A proven track record of field sales in the construction rental/hire sector. A structured approach to territory sales planning, customer management and managing a sales pipeline via a CRM. Skilled in developing existing relationships AND new business development i.e. cold calling. Able to build strong internal relationships with operational teams in order to support customer needs. Computer literate in MS Excel, Word & PowerPoint. Part of the Loxam Group, Nationwide Platforms are the UK's leading specialist provider of Powered Access rental equipment, with the largest and broadest fleet, local depots spread across the country and our wealth of experience partnering with companies in a variety of sectors including Construction, Warehouse & Distribution, Aviation, Facilities Management, Industrial Services, Telecoms and Media, our customers can depend on us to provide the right solution to support their every working at height need. At Nationwide Platforms, your safety is absolutely our priority. Our award winning BlueSky Solutions and Training division offer our customers access to the latest and safest ways to work and through long standing partnerships with our manufacturers, we will always provide equipment that will lead the way to a safer industry. Some of our innovations include the award-winning secondary guarding systems and Harness ON , a range of pioneering Material Handling Attachments (MHAs), and the SkySentry control and monitoring system. With an established workforce which supports an inclusive and diverse organisation, we are deeply committed to equal opportunities for our existing and prospective employees and recognise that our people are our greatest asset.
Feb 28, 2026
Full time
Business Development Manager - Regional Sales Competitive salary + quarterly bonus (OTE 30% of salary) + car or £6,000 car allowance You'll work with a portfolio of accounts that hire powered access machines, identifying opportunities to sell our market leading fleet of machines and value add services to maximise our share of wallet. You'll also identify, nurture and close opportunities for new business with lapsed accounts and new logo customers. You'll have the support of industry leading operational resources, with regular investment in high quality machines and people. As the market leader we can offer progression opportunities to move into key accounts, strategic accounts and beyond to sales management. Many of our senior management team started out as individual contributors with us. About you: - A proven track record of field sales in the construction rental/hire sector. A structured approach to territory sales planning, customer management and managing a sales pipeline via a CRM. Skilled in developing existing relationships AND new business development i.e. cold calling. Able to build strong internal relationships with operational teams in order to support customer needs. Computer literate in MS Excel, Word & PowerPoint. Part of the Loxam Group, Nationwide Platforms are the UK's leading specialist provider of Powered Access rental equipment, with the largest and broadest fleet, local depots spread across the country and our wealth of experience partnering with companies in a variety of sectors including Construction, Warehouse & Distribution, Aviation, Facilities Management, Industrial Services, Telecoms and Media, our customers can depend on us to provide the right solution to support their every working at height need. At Nationwide Platforms, your safety is absolutely our priority. Our award winning BlueSky Solutions and Training division offer our customers access to the latest and safest ways to work and through long standing partnerships with our manufacturers, we will always provide equipment that will lead the way to a safer industry. Some of our innovations include the award-winning secondary guarding systems and Harness ON , a range of pioneering Material Handling Attachments (MHAs), and the SkySentry control and monitoring system. With an established workforce which supports an inclusive and diverse organisation, we are deeply committed to equal opportunities for our existing and prospective employees and recognise that our people are our greatest asset.
Business Development Manager - West Yorkshire Regional Role Flexible Working 40,000 - 45,000 Basic + Uncapped Commission 500 per month Car Allowance An award-winning wine business is seeking a driven and passionate Business Development Manager to lead growth across West Yorkshire. This is a fantastic opportunity for a commercially focused Business Development Manager who truly lives and breathes the wine industry. You will be responsible for winning new business, growing existing accounts, increasing distribution, and delivering engaging tastings and training within the on-trade and independent sectors. The Ideal Business Development Manager Will: Be WSET qualified (Level 2 minimum; Level 3 desirable) Have experience with premium wine distributors such as Matthew Clark, Bibendum or Enotria Understand margin, mix, and commercial negotiation Be highly customer focused and relationship driven Thrive in a target-led environment This Business Development Manager role offers autonomy, flexibility, and the opportunity to represent a portfolio you can genuinely be proud of. If you are an ambitious Business Development Manager ready to grow a region and make a real impact, we want to hear from you. WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy.
Feb 28, 2026
Full time
Business Development Manager - West Yorkshire Regional Role Flexible Working 40,000 - 45,000 Basic + Uncapped Commission 500 per month Car Allowance An award-winning wine business is seeking a driven and passionate Business Development Manager to lead growth across West Yorkshire. This is a fantastic opportunity for a commercially focused Business Development Manager who truly lives and breathes the wine industry. You will be responsible for winning new business, growing existing accounts, increasing distribution, and delivering engaging tastings and training within the on-trade and independent sectors. The Ideal Business Development Manager Will: Be WSET qualified (Level 2 minimum; Level 3 desirable) Have experience with premium wine distributors such as Matthew Clark, Bibendum or Enotria Understand margin, mix, and commercial negotiation Be highly customer focused and relationship driven Thrive in a target-led environment This Business Development Manager role offers autonomy, flexibility, and the opportunity to represent a portfolio you can genuinely be proud of. If you are an ambitious Business Development Manager ready to grow a region and make a real impact, we want to hear from you. WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy.
LOCATION: AMAZON EMA 2, Nottinghamshire WORKING HOURS: 45 hours per week SHIFT PATTERN: Monday to Friday SALARY: Competitive If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! Overview of Job Description As Site Operations Manager you will be required to deliver the highest standards of cleanliness, hygiene and waste management for the client, internally and externally by ensuring that the building including all associated service roads and car parks are fully maintained and safe through a planned and reactive janitorial and waste management programme. This is a demanding role, reporting directly to the General Manager and would suit a candidate with experience of working in a fast-moving operations environment with the ability to work well under pressure. The successful candidate must be able to work on their own initiative and as part of a team with the ability to prioritise tasks and manage ever changing situations. It will be imperative that the successful candidate has a flexible approach to working hours as they will be responsible for managing up to 70 members of staff covering a 24-hour operation. Main Duties & Responsibilities To manage the contract in line with company policies and procedures. Manage all aspects of the on-site staff and non-staff budget ensuring strict guidelines are adhered to. Complete budget forecasts and monthly reconciliations. Ensure high standards of Housekeeping are always achieved, being flexible to meet the changing operational needs on a continual basis and to suggest new initiatives to ensure best practice is continually delivered. To provide professional support to the business in service-related matters and always promote the ABM brand. To control the delivery of the staff rota's, completion of payroll and correct manning levels ensuring compliance is always maintained. Lead and advise the team in managing absence and holiday records including sickness and annual leave for all site staff. Manage recruitment, induction, training, development and retraining of staff. Ensure adequate quality performance (KPI's / SLA's) measures are adhered to and any non-compliance is resolved in a professional manner. Undertake and manage a daily and weekly client audit program and produce accurate and informative weekly and monthly reports in line with contract KPI's. Investigate and record all Housekeeping incidents ensuring all key personnel are always kept fully informed, and key learning points are actioned. Ensuring strict compliance to the General Data Protection Regulation (GDPR) and associated regulations. To deliver excellent communication and motivation with site-based team including communicating daily TBT's and Health and Safety information, in order that team goals can be achieved. Ensure objectives, performance reviews and Toolbox Talks are completed as per company policy. To lead the team in the identification of training needs and ensure accurate site records are always maintained. Ensure on site supervisors manage their teams ensuring they are fully conversant with their individual tasks. Ensure the Health & Safety policies and procedures are adhered to in line with company policies and procedures. Manage the incident and accident reporting procedures. To complete all company paperwork as required. To conduct return to work interviews and perform absence management processes as required. Ensure all team members carry out their duties in a correct and timely manner in accordance with cleaning / waste specification. To be responsible and accountable for safety and welfare of team members. Maintenance and correct/safe usage of all equipment on site ensuring any faults are reported and resolved as a matter of priority. Correct usage of cleaning chemicals in line with COSHH regulations and ensuring minimal waste and sufficient stocks are always maintained. To make sure that all team members are familiar with and adhere to the Company's Health and Safety Policy and Procedures. Ensure welfare needs of all team members are addressed in a prompt and expedient way obtaining advice and guidance in line with ABM policy and procedures. Establish/Foster and Maintain excellent relationships with all parties on site. Undertake any reasonable duties as required to meet the needs of the business. Person Specification Ability to work on own initiative proactively and with the minimum of direction. Ability to analyse problems and to implement solutions. Strong literacy and numeracy skills. Ability to communicate confidently, clearly and effectively, orally and in writing. Ability to write concise, logical and accurate reports and procedures. Proven time management and organisational skills with excellent attention to detail. Excellent interpersonal skills, with the ability to handle sensitive issues sympathetically and effectively. Ability to engage persuasively with staff at all levels across departmental and organisational structures. Ability to manage a budget and to forecast expenditure. Strong customer focus with attention to detail. Essential Understanding of Janitorial Services Understanding of Waste Management Services Understanding of COSHH regulations Health & Safety Certificate Strong IT literacy Desirable BIC'S trained IOSHH trained or willing to undertake training Benefits 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis About ABM ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Feb 28, 2026
Full time
LOCATION: AMAZON EMA 2, Nottinghamshire WORKING HOURS: 45 hours per week SHIFT PATTERN: Monday to Friday SALARY: Competitive If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! Overview of Job Description As Site Operations Manager you will be required to deliver the highest standards of cleanliness, hygiene and waste management for the client, internally and externally by ensuring that the building including all associated service roads and car parks are fully maintained and safe through a planned and reactive janitorial and waste management programme. This is a demanding role, reporting directly to the General Manager and would suit a candidate with experience of working in a fast-moving operations environment with the ability to work well under pressure. The successful candidate must be able to work on their own initiative and as part of a team with the ability to prioritise tasks and manage ever changing situations. It will be imperative that the successful candidate has a flexible approach to working hours as they will be responsible for managing up to 70 members of staff covering a 24-hour operation. Main Duties & Responsibilities To manage the contract in line with company policies and procedures. Manage all aspects of the on-site staff and non-staff budget ensuring strict guidelines are adhered to. Complete budget forecasts and monthly reconciliations. Ensure high standards of Housekeeping are always achieved, being flexible to meet the changing operational needs on a continual basis and to suggest new initiatives to ensure best practice is continually delivered. To provide professional support to the business in service-related matters and always promote the ABM brand. To control the delivery of the staff rota's, completion of payroll and correct manning levels ensuring compliance is always maintained. Lead and advise the team in managing absence and holiday records including sickness and annual leave for all site staff. Manage recruitment, induction, training, development and retraining of staff. Ensure adequate quality performance (KPI's / SLA's) measures are adhered to and any non-compliance is resolved in a professional manner. Undertake and manage a daily and weekly client audit program and produce accurate and informative weekly and monthly reports in line with contract KPI's. Investigate and record all Housekeeping incidents ensuring all key personnel are always kept fully informed, and key learning points are actioned. Ensuring strict compliance to the General Data Protection Regulation (GDPR) and associated regulations. To deliver excellent communication and motivation with site-based team including communicating daily TBT's and Health and Safety information, in order that team goals can be achieved. Ensure objectives, performance reviews and Toolbox Talks are completed as per company policy. To lead the team in the identification of training needs and ensure accurate site records are always maintained. Ensure on site supervisors manage their teams ensuring they are fully conversant with their individual tasks. Ensure the Health & Safety policies and procedures are adhered to in line with company policies and procedures. Manage the incident and accident reporting procedures. To complete all company paperwork as required. To conduct return to work interviews and perform absence management processes as required. Ensure all team members carry out their duties in a correct and timely manner in accordance with cleaning / waste specification. To be responsible and accountable for safety and welfare of team members. Maintenance and correct/safe usage of all equipment on site ensuring any faults are reported and resolved as a matter of priority. Correct usage of cleaning chemicals in line with COSHH regulations and ensuring minimal waste and sufficient stocks are always maintained. To make sure that all team members are familiar with and adhere to the Company's Health and Safety Policy and Procedures. Ensure welfare needs of all team members are addressed in a prompt and expedient way obtaining advice and guidance in line with ABM policy and procedures. Establish/Foster and Maintain excellent relationships with all parties on site. Undertake any reasonable duties as required to meet the needs of the business. Person Specification Ability to work on own initiative proactively and with the minimum of direction. Ability to analyse problems and to implement solutions. Strong literacy and numeracy skills. Ability to communicate confidently, clearly and effectively, orally and in writing. Ability to write concise, logical and accurate reports and procedures. Proven time management and organisational skills with excellent attention to detail. Excellent interpersonal skills, with the ability to handle sensitive issues sympathetically and effectively. Ability to engage persuasively with staff at all levels across departmental and organisational structures. Ability to manage a budget and to forecast expenditure. Strong customer focus with attention to detail. Essential Understanding of Janitorial Services Understanding of Waste Management Services Understanding of COSHH regulations Health & Safety Certificate Strong IT literacy Desirable BIC'S trained IOSHH trained or willing to undertake training Benefits 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis About ABM ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
JOB TITLE: Security Officer LOCATION: Yate Shopping Centre Shifts: 12 hours per day 4 on 4 off, 42 hours per week Pay Rate: £13.50 p/h If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! OVERVIEW OF JOB DESCRIPTION The SO will ensure exemplary standards of Security and Customer Service are provided to the client and visitors to the site at all times. The SO is the public face of the Security Team and should act with professionalism at all times. A can-do attitude is essential in this highly influential role Main Duties & Responsibilities: To readily interact with all visitors/tenants within the shopping centre, delivering first class customer focused service. Carry out regular patrols of the shopping centre as detailed in the site Assignment Instructions, being proactive at all times. Be professional, pleasant, friendly, courteous and helpful at all times whilst carry out duties to the highest standard. To ensure exemplary standards in personal grooming, strictly adhering to the site uniform requirements. Continuously look for opportunities to be of assistance to visitors at the shopping centre, proactively offering assistance wherever opportunities arise. To ensure that the site is a safe and non-threatening environment for all visitors/tenants. Ensuring all incidents are managed in accordance with site policies and procedures. Liaising with site control room proactively reacting to incidents and ensuring colleagues are fully briefed and supported at all times. Ensure any unsecure areas of the site are reported to Control Room immediately and action taken to resolve. To record/log all non-conformances and emergencies with the appropriate control room operatives. To deal efficiently and effectively with all emergencies ensuring the Centre team are kept fully informed at all times. Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging and reporting incidents in line with site/company polices. Maintain vigilance and highlight/manage unauthorised access by banned individuals. Provide assistance to third party contractors/visitors ensuring all site procedures/policies are adhered to. To liaise closely with statutory authorities, dealing with incidents and the provision of information. Ensure radio procedures are adhered to at all times. Ensure all events/incidents are recorded in the SO notebook correctly and notebook policies are adhered to at all times. Undertake any other reasonable duties as required to meet the needs of the business. Any other reasonable duties as requested by your line manager. Ensure a timely response to all security issues and events. Complete all training requirements as requested by line manager. Be available to cover at least 1 additional shift per month if requested to cover absence/annual leave. Liaise closely with the Environmental Services team delivering one service and highlight opportunities in working as one team. Support the Supervisor in conducting regular audits as required. N.B - Core tasks are as above, although this list is not exhaustive. Person Specification: TEAM: • One team approach. ACCOUNTABILITY: • Take ownership of all situations to ensure tasks are completed or escalated when necessary. CONFIDENCE: • Aim high and achieve. HONESTY: • In all things and respect to all people. SITE BASED VALUES: • Always treat everyone with dignity and respect in a professional and courteous manner. • Always listen intently to our customers and always clarify what they need or want from us. • Always strive to anticipate our clients' needs and act quickly to meet them - always try to seek out straightforward, intelligent solutions and effective ways to implement them. • Always do what you say you will do - whatever the job, always see it through. • Always aim to go the extra mile - try to give our clients more than they were expecting. • Always communicate honestly and openly with our customers and make sure that we are delivering what they want. Never hide bad news. ESSENTIAL SKILLS: • Excellent organisational skills with the ability to balance competing priorities and workloads. • Excellent written and verbal communication skills. • Ability to work unsupervised and take responsibility. • Ability to remain calm under pressure. • Adaptable and flexible in approach to work required. • Willingness and ability to work as a member of a team. • Report writing/Presentation skills. • Excellent observational skills We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our careers page ABOUT US ABM is one of the world's largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries - from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we're proud to service icon sites across the country with more than 10,000 team members. For more information, visit . ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Feb 28, 2026
Full time
JOB TITLE: Security Officer LOCATION: Yate Shopping Centre Shifts: 12 hours per day 4 on 4 off, 42 hours per week Pay Rate: £13.50 p/h If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! OVERVIEW OF JOB DESCRIPTION The SO will ensure exemplary standards of Security and Customer Service are provided to the client and visitors to the site at all times. The SO is the public face of the Security Team and should act with professionalism at all times. A can-do attitude is essential in this highly influential role Main Duties & Responsibilities: To readily interact with all visitors/tenants within the shopping centre, delivering first class customer focused service. Carry out regular patrols of the shopping centre as detailed in the site Assignment Instructions, being proactive at all times. Be professional, pleasant, friendly, courteous and helpful at all times whilst carry out duties to the highest standard. To ensure exemplary standards in personal grooming, strictly adhering to the site uniform requirements. Continuously look for opportunities to be of assistance to visitors at the shopping centre, proactively offering assistance wherever opportunities arise. To ensure that the site is a safe and non-threatening environment for all visitors/tenants. Ensuring all incidents are managed in accordance with site policies and procedures. Liaising with site control room proactively reacting to incidents and ensuring colleagues are fully briefed and supported at all times. Ensure any unsecure areas of the site are reported to Control Room immediately and action taken to resolve. To record/log all non-conformances and emergencies with the appropriate control room operatives. To deal efficiently and effectively with all emergencies ensuring the Centre team are kept fully informed at all times. Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging and reporting incidents in line with site/company polices. Maintain vigilance and highlight/manage unauthorised access by banned individuals. Provide assistance to third party contractors/visitors ensuring all site procedures/policies are adhered to. To liaise closely with statutory authorities, dealing with incidents and the provision of information. Ensure radio procedures are adhered to at all times. Ensure all events/incidents are recorded in the SO notebook correctly and notebook policies are adhered to at all times. Undertake any other reasonable duties as required to meet the needs of the business. Any other reasonable duties as requested by your line manager. Ensure a timely response to all security issues and events. Complete all training requirements as requested by line manager. Be available to cover at least 1 additional shift per month if requested to cover absence/annual leave. Liaise closely with the Environmental Services team delivering one service and highlight opportunities in working as one team. Support the Supervisor in conducting regular audits as required. N.B - Core tasks are as above, although this list is not exhaustive. Person Specification: TEAM: • One team approach. ACCOUNTABILITY: • Take ownership of all situations to ensure tasks are completed or escalated when necessary. CONFIDENCE: • Aim high and achieve. HONESTY: • In all things and respect to all people. SITE BASED VALUES: • Always treat everyone with dignity and respect in a professional and courteous manner. • Always listen intently to our customers and always clarify what they need or want from us. • Always strive to anticipate our clients' needs and act quickly to meet them - always try to seek out straightforward, intelligent solutions and effective ways to implement them. • Always do what you say you will do - whatever the job, always see it through. • Always aim to go the extra mile - try to give our clients more than they were expecting. • Always communicate honestly and openly with our customers and make sure that we are delivering what they want. Never hide bad news. ESSENTIAL SKILLS: • Excellent organisational skills with the ability to balance competing priorities and workloads. • Excellent written and verbal communication skills. • Ability to work unsupervised and take responsibility. • Ability to remain calm under pressure. • Adaptable and flexible in approach to work required. • Willingness and ability to work as a member of a team. • Report writing/Presentation skills. • Excellent observational skills We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our careers page ABOUT US ABM is one of the world's largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries - from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we're proud to service icon sites across the country with more than 10,000 team members. For more information, visit . ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Head of Sales UK Location: Newcastle upon Tyne Salary: Competitive Contract: Permanent We are looking for two Head of Sales to join our UK commercial team, one will be focused on our Baby Speciality channels and the other will focus on Grocery. The Head of Sales will lead the end to end P&L, strategic and commercial agenda for the Baby Specialty or Grocery Channels in the UK, owning strategic relationships with major retail partners. You will be accountable for delivering revenue, profit (EBITDA), distribution growth & other brand-building objectives for Tommee Tippee, No1 Baby Brand in the UK across this channel. These roles combine strong customer relationship development & management, strategic channel leadership, category value growth, category management expertise, trade & performance marketing expertise online and offline, influencing cross-functionally internally and externally to create and drive long term profitable growth for your channel, whilst ensuring the brand continues to lead the market across the UK's most trusted retailers. Finally, as Mayborn becomes a digital first brand, experience of managing Omni plans and channels, activating brands digitally in the retail space is also required. What you will be doing: Channel Strategy Leadership Develop and own the long-term commercial strategy for the channel, ensuring alignment to overall business goals and brand positioning. Identify growth drivers, category trends, shopper insights and competitive dynamics to inform channel & individual customer plans. Build annual channel plans, including distribution targets, shopper activation calendars, pricing strategies and work with category to build optimized promotional frameworks. Customer & Account Management Lead for & support the team to build and maintain strategic relationships across a cross functional contact strategy. Leading the high level customer relationships. Oversee negotiation of annual joint business plans (JBPs), commercial terms, media partnerships and promotional programmes. Ensure excellence in forecasting, demand planning, and supply chain collaboration to deliver best-in-class availability and on-shelf execution. Support National Account Managers with strategic guidance, coaching, escalation, and development to gain the most growth from these accounts for the brand. Commercial Performance Own P&L performance for the channel, including revenue, margin, trade investment and ROI. Report weekly to the Regional MD performance for your channel creating monthly updates for the Monthly Business Unit Meetings Experience of Revenue Growth management in order to optimise channel pricing, category mix, promotional mechanics and investment strategy to maximise long term profitable growth. Lead through the team CPI negotiations & investment discussions to improve brand profitability in each retailer and across the channel as a whole Lead the team to proactively manage their forecast to drive forecast accuracy & improve forecasting bias working to optimize the process with demand planning Drive performance management through weekly business reviews and Monthly x functional performance meetings using Insights & KPI dashboards to inform and drive agile decision making. Brand & Category Expansion Lead Category Management & Champion category leadership with key retailers, leveraging data and insights to grow category value and strengthen brand authority. Partner with Marketing, Category & Innovation to shape NPD launch plans, in-store activation, online content and retail theatre. Work with Channel Shopper Marketing Manager to execute shopper budget across retailers to maximise ROI & ensure consistency of brand execution across every customer touchpoint, both in-store and online. Cross-Functional Collaboration Work closely with Marketing (Global & Local), Customer Services, Demand Planning, Finance and Digital teams to deliver integrated commercial plans. Provide retailer and channel insight into FUEL process via Category Channel leads to cross-functional teams to shape long-term brand strategy. Lead cross-functional readiness for key brand moments (NPD, seasonal peaks, campaigns). Leadership & Team Development Lead, mentor and develop a high-performing commercial team, building capability in account management, financial acumen, brand building and channel strategy. Foster a collaborative, customer & consumer centric obsession, results orientated culture that values ownership, accountability and operational excellence. Set clear annual & quarterly performance objectives and provide continuous feedback, support, and development opportunities. Build & develop Team development plans & commercial capability across the entire team ensuring all individuals have Individual Development plans and High Potential talent have clear succession plans Lead the team through the change management and organisational transformation journey, supporting developing commercial capabilities and processes to be best in class What skills and experiences you'll need to ace this job: Proven senior commercial leadership experience within branded FMCG or consumer goods, ideally in baby, beauty, health, or premium speciality categories. Commercial Acumen: Strong understanding of FMCG sales dynamics, retailer needs, and category management principles as well as strong analytical, negotiation & financial acumen (P&L ownership essential) as well as RGM experience or long-term revenue strategy planning / long term vision Customer Leadership: Proven ability to manage senior retail customer relationships and negotiate high-value deals in premium retail environments & brand building in high trust categories from Category Director to Senior buying team and across into supply chain and marketing Grocery - particularly Tesco Baby Speciality - Particularly Boots & John Lewis Team Leadership: Track record of leading, motivating, and developing account management teams /people Results Orientated: Driven and ambitious, with a bias for action, you will have a proven track record in delivering results. Strategic Thinking: Ability to translate strategy into action and drive execution with precision. Digital Expertise: Experience leading online sales & marketing plans / digital marketing or performance marketing through retailers dotcom sites & e comm accounts is useful Analytical & Data-Led: Skilled in performance analytics, forecasting, and using data to influence decisions. Collaborative Mindset: Comfortable working cross-functionally in fast-paced, matrixed organizations. Communication: Excellent written and oral communication as well as influencing & stakeholder manager Resilient & Entrepreneurial: Can-do attitude with the ability to thrive in dynamic and evolving environments. Consumer Obsession: Passion for parent-centric categories and premium consumer experience. Culture: Experience working in a change management environment, fast paced, entrepreneurial environment would be ideal If this sounds like an exciting opportunity for you, please apply online. Any queries can be directed to Luke at or James Davison at
Feb 28, 2026
Full time
Head of Sales UK Location: Newcastle upon Tyne Salary: Competitive Contract: Permanent We are looking for two Head of Sales to join our UK commercial team, one will be focused on our Baby Speciality channels and the other will focus on Grocery. The Head of Sales will lead the end to end P&L, strategic and commercial agenda for the Baby Specialty or Grocery Channels in the UK, owning strategic relationships with major retail partners. You will be accountable for delivering revenue, profit (EBITDA), distribution growth & other brand-building objectives for Tommee Tippee, No1 Baby Brand in the UK across this channel. These roles combine strong customer relationship development & management, strategic channel leadership, category value growth, category management expertise, trade & performance marketing expertise online and offline, influencing cross-functionally internally and externally to create and drive long term profitable growth for your channel, whilst ensuring the brand continues to lead the market across the UK's most trusted retailers. Finally, as Mayborn becomes a digital first brand, experience of managing Omni plans and channels, activating brands digitally in the retail space is also required. What you will be doing: Channel Strategy Leadership Develop and own the long-term commercial strategy for the channel, ensuring alignment to overall business goals and brand positioning. Identify growth drivers, category trends, shopper insights and competitive dynamics to inform channel & individual customer plans. Build annual channel plans, including distribution targets, shopper activation calendars, pricing strategies and work with category to build optimized promotional frameworks. Customer & Account Management Lead for & support the team to build and maintain strategic relationships across a cross functional contact strategy. Leading the high level customer relationships. Oversee negotiation of annual joint business plans (JBPs), commercial terms, media partnerships and promotional programmes. Ensure excellence in forecasting, demand planning, and supply chain collaboration to deliver best-in-class availability and on-shelf execution. Support National Account Managers with strategic guidance, coaching, escalation, and development to gain the most growth from these accounts for the brand. Commercial Performance Own P&L performance for the channel, including revenue, margin, trade investment and ROI. Report weekly to the Regional MD performance for your channel creating monthly updates for the Monthly Business Unit Meetings Experience of Revenue Growth management in order to optimise channel pricing, category mix, promotional mechanics and investment strategy to maximise long term profitable growth. Lead through the team CPI negotiations & investment discussions to improve brand profitability in each retailer and across the channel as a whole Lead the team to proactively manage their forecast to drive forecast accuracy & improve forecasting bias working to optimize the process with demand planning Drive performance management through weekly business reviews and Monthly x functional performance meetings using Insights & KPI dashboards to inform and drive agile decision making. Brand & Category Expansion Lead Category Management & Champion category leadership with key retailers, leveraging data and insights to grow category value and strengthen brand authority. Partner with Marketing, Category & Innovation to shape NPD launch plans, in-store activation, online content and retail theatre. Work with Channel Shopper Marketing Manager to execute shopper budget across retailers to maximise ROI & ensure consistency of brand execution across every customer touchpoint, both in-store and online. Cross-Functional Collaboration Work closely with Marketing (Global & Local), Customer Services, Demand Planning, Finance and Digital teams to deliver integrated commercial plans. Provide retailer and channel insight into FUEL process via Category Channel leads to cross-functional teams to shape long-term brand strategy. Lead cross-functional readiness for key brand moments (NPD, seasonal peaks, campaigns). Leadership & Team Development Lead, mentor and develop a high-performing commercial team, building capability in account management, financial acumen, brand building and channel strategy. Foster a collaborative, customer & consumer centric obsession, results orientated culture that values ownership, accountability and operational excellence. Set clear annual & quarterly performance objectives and provide continuous feedback, support, and development opportunities. Build & develop Team development plans & commercial capability across the entire team ensuring all individuals have Individual Development plans and High Potential talent have clear succession plans Lead the team through the change management and organisational transformation journey, supporting developing commercial capabilities and processes to be best in class What skills and experiences you'll need to ace this job: Proven senior commercial leadership experience within branded FMCG or consumer goods, ideally in baby, beauty, health, or premium speciality categories. Commercial Acumen: Strong understanding of FMCG sales dynamics, retailer needs, and category management principles as well as strong analytical, negotiation & financial acumen (P&L ownership essential) as well as RGM experience or long-term revenue strategy planning / long term vision Customer Leadership: Proven ability to manage senior retail customer relationships and negotiate high-value deals in premium retail environments & brand building in high trust categories from Category Director to Senior buying team and across into supply chain and marketing Grocery - particularly Tesco Baby Speciality - Particularly Boots & John Lewis Team Leadership: Track record of leading, motivating, and developing account management teams /people Results Orientated: Driven and ambitious, with a bias for action, you will have a proven track record in delivering results. Strategic Thinking: Ability to translate strategy into action and drive execution with precision. Digital Expertise: Experience leading online sales & marketing plans / digital marketing or performance marketing through retailers dotcom sites & e comm accounts is useful Analytical & Data-Led: Skilled in performance analytics, forecasting, and using data to influence decisions. Collaborative Mindset: Comfortable working cross-functionally in fast-paced, matrixed organizations. Communication: Excellent written and oral communication as well as influencing & stakeholder manager Resilient & Entrepreneurial: Can-do attitude with the ability to thrive in dynamic and evolving environments. Consumer Obsession: Passion for parent-centric categories and premium consumer experience. Culture: Experience working in a change management environment, fast paced, entrepreneurial environment would be ideal If this sounds like an exciting opportunity for you, please apply online. Any queries can be directed to Luke at or James Davison at
National Account Manager High Street Discounters & Convenience Home Based up to £55,000 + Car Allowance + Bonus + Benefits Ready to own and grow some a Drinks category leader in High Street Discounters and Convenience customers? This is a high-impact role within a fast-moving FMCG environment where execution, pace and commercial thinking genuinely matter. You ll take full ownership of key Discounter & Convenience accounts driving distribution, profitability and flawless in-store delivery. The Role You ll be responsible for delivering profitable growth across a defined HSD & Convenience portfolio. You will: Own and grow key accounts across High Street Discount & Convenience Deliver revenue, margin and distribution targets in line with agreed budgets Build and execute robust Joint Business Plans aligned to customer strategy Identify and unlock growth through NPD, range extensions, pricing strategy and promotions Lead annual forecasting, budget planning and weekly volume tracking Negotiate cost prices and implement price increases confidently and commercially Ensure flawless execution of listings, launches and promotional activity Work cross-functionally with Marketing, Supply Chain, Finance and NPD to deliver best-in-class execution This is a hands-on, creator-executor role. You won t just build strategy, you ll deliver it. About You You re commercially sharp, structured and energised by ownership. Proven National Account Management within Branded Drinks or Food Ideally exposure to Discounters and Convenience but all Off Trade will be considered Confident managing JBPs, pricing, forecasting and margin delivery Detail-orientated and commercially agile Proactive, organised and delivery-focused Strong negotiator who builds collaborative, long-term customer partnerships You thrive on pace, accountability and turning plans into action. Please get in touch with Kayleigh or click Apply Now to be considered for this vacancy. The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.
Feb 28, 2026
Full time
National Account Manager High Street Discounters & Convenience Home Based up to £55,000 + Car Allowance + Bonus + Benefits Ready to own and grow some a Drinks category leader in High Street Discounters and Convenience customers? This is a high-impact role within a fast-moving FMCG environment where execution, pace and commercial thinking genuinely matter. You ll take full ownership of key Discounter & Convenience accounts driving distribution, profitability and flawless in-store delivery. The Role You ll be responsible for delivering profitable growth across a defined HSD & Convenience portfolio. You will: Own and grow key accounts across High Street Discount & Convenience Deliver revenue, margin and distribution targets in line with agreed budgets Build and execute robust Joint Business Plans aligned to customer strategy Identify and unlock growth through NPD, range extensions, pricing strategy and promotions Lead annual forecasting, budget planning and weekly volume tracking Negotiate cost prices and implement price increases confidently and commercially Ensure flawless execution of listings, launches and promotional activity Work cross-functionally with Marketing, Supply Chain, Finance and NPD to deliver best-in-class execution This is a hands-on, creator-executor role. You won t just build strategy, you ll deliver it. About You You re commercially sharp, structured and energised by ownership. Proven National Account Management within Branded Drinks or Food Ideally exposure to Discounters and Convenience but all Off Trade will be considered Confident managing JBPs, pricing, forecasting and margin delivery Detail-orientated and commercially agile Proactive, organised and delivery-focused Strong negotiator who builds collaborative, long-term customer partnerships You thrive on pace, accountability and turning plans into action. Please get in touch with Kayleigh or click Apply Now to be considered for this vacancy. The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.
Job Title: Principal Product Manager Location: Very flexible - we're happy for folks to work WFH and lots of us do. We only ask that you come into our London office a couple of times a month for team strategy days and socials - but of course, you're more than welcome to come in as much as you like! (+ we're working a 4 day work week - Fridays off!) Contract: Permanent Salary: £95,000 - £111,500 + benefits listed below About Cuvva! We're on a mission to give everyone affordable access to a car anytime, anywhere We offer short-term car insurance through our world-class app, creating truly flexible products that meet people's real needs. Using lightning-fast technology to unlock better experiences and fairer prices for our customers, Cuvva is building the future of insurance every day. Cuvva was the first to sell hourly insurance via an app in the UK back in 2016. And we haven't stopped innovating since. We've sold over 14 million policies, and supported over 1.5 million drivers and we're just getting started. We're a team of 100 people, passionate about solving our customers' problems. Join us. The opportunity At Cuvva, we run lean, highly collaborative cross-functional product teams. Each team owns its area of the product end-to-end, with real autonomy and accountability. New Ventures is Cuvva's internal incubator. It's where we discover, validate and launch new opportunities in insurance and adjacent markets, taking ideas from early insight through to commercial viability. We're hiring a Principal Product Manager to lead the New Ventures team, operating at a portfolio level across the full product pipeline of initiatives. The team's most significant focus is currently Annual motor insurance, a product line we recently launched and are scaling, with significant commercial ambitions behind it. Beyond Annual, we have a deep pipeline in various stages of exploration, from new distribution partnerships, new customer segments, and adjacent products. This is a role for someone who's energised by the ambiguity of early-stage work, with the rigour and commercial fluency to turn insight into revenue. Through continued discovery, you'll identify opportunities rooted in customer and market insight, understand competitor positioning, and stress-test them against underwriting feasibility and pricing constraints, shaping them into testable hypotheses so we can move confidently and quickly towards a decision. You'll report to the Head of Product and, you'll lead a team of engineers and product designers working closely with Pricing, Underwriting, Engineering, Design and Data. This is a great time to join the team. Our product lines are expanding, our ambitions are clear, and teams across the business are keen to set you up for success. You'll be stepping into an environment where people are ready to collaborate and build the next significant growth driver for Cuvva. Strong ideas can come from anywhere, and thoughtful challenge is encouraged. On a day-to-day basis you'll: Lead structured discovery across the New Ventures portfolio: Identifying and scaling opportunities rooted in market insight, competitor positioning and underwriting feasibility, shaping them into testable hypotheses. Own the Annual insurance roadmap: As an early stage product line at Cuvva, continuously validating assumptions about segmentation, pricing, and distribution. Balance growth and risk: Articulate trade-offs between revenue ambition, pricing competitiveness and underwriting realities with clarity and confidence. Drive disciplined decision-making: Ensure initiatives are robust, well-evidenced and decision-ready before significant investment. Engage deeply with pricing and underwriting: Treat pricing not as a downstream input but as a core product lever, working closely with Pricing and Underwriting to understand how risk models shape what we can offer and where we can compete. Collaborate cross-functionally: Work closely with Engineering, Design, Data and commercial stakeholders to bring focus and pace to complex initiatives. Communicate trade-offs and recommendations: Confidently articulate these at leadership level, building trust through clear, well-evidenced reasoning. Maintain visible product documentation: Ensure decisions, priorities and progress are clearly captured across tools to support alignment and transparency. You'll do well here if you have: A strong discovery instinct: you're the person who asks 'how do we know this is true?', before asking 'how do we build it?', and bring structure and pace to finding answers Experience within insurance, lending, credit or other regulated finance environments where you can't simply acquire more customers without considering risk appetite and portfolio health A successful track record of launching or incubating new product lines (0 1), turning ambiguous opportunities into validated, commercially grounded initiatives Confidence operating in ambiguous environments while bringing structure, clarity and forward momentum A strong commercial mindset, understanding how product decisions influence revenue, margin, risk and long-term value A deep curiosity about markets, customers and competitors. You're the person who spots an opportunity in an industry report or a conversation with a customer, and brings it back to the team without prompt The instinct to move quickly, test cheaply and treat early-stage work with the same urgency as scaling work, not waiting for perfect information before making progress Experience operating at Senior, Lead or Principal level within a product-led scale-up It's a bonus if you: Have worked closely with actuarial, pricing or underwriting teams and understand how risk appetite shapes what is built Have experience with distribution partnerships or B2B2C models where you don't control the end customer relationship Have contributed to product operations or portfolio-level strategy Have leveraged emerging technologies, including AI, to accelerate validation, experimentation and insight Have launched a product into a new market or customer segment where you had to build conviction from limited data Our Product toolkit: Collaboration: Notion, Shortcut, FigJam, Slack, Google Meet Research & insight: Perplexity, Claude/ChatGPT, UserTesting, Typeform UI/UX design: Figma Prototyping: Figma Make, Lovable Development: Claude Code, Cursor Handoff & Engineering collaboration: Figma Dev Mode and proactive conversations Data & analytics: Mixpanel, Looker Benefits: As well as a competitive salary (£95k-£111.5k depending on experience), benefits of working at Cuvva include: Very flexible WFH set up, we only ask folks to come in a couple of times a month for team strategy days and socials - but of course, you're more than welcome to come in as much as you like! A four day work week (Fridays off!) Transparent salary model and bands for all roles (without sharing anyones individual salary of course!) 20.5 days of holiday a year + public holidays - rising with each year at Cuvva (holidays have been prorated based on our 4DWW) Quarterly team socials and company events Private medical insurance with Bupa Professional development budget Health, WFH and wellbeing budget ️ Increases to all allowances year on year Enhanced parental leave and pay Cycle to work scheme Mental Health and Coaching Support - We offer free and confidential access to comprehensive mental healthcare and coaching through Oliva. Giving you the space to talk to a coach or therapist about anything you like Hundreds of perks and discounts with Perkbox £100 a month towards your Cuvva car insurance Referral bonus when you bring your friends to join the Cuvva team The hiring process: Initial chat with People team (50 mins) Technical interview with PM peers & Product Leadership (90m) Founders chat with our CEO & Founder, Freddy (20m) Important note on eligibility We're really grateful for the interest we receive from candidates around the world. However, for this role we're unable to offer visa sponsorship or transfers, so you'll need to have the existing right to work in the UK. Referrals: Know someone who could be right for this job? We'd love to hear from them, please drop us a note at to let us know who you'll be referring and for which role. If they get the job, you will receive an Apple Watch! If someone has already applied to the role before we receive your email they will not be considered a referral, so please check with them beforehand to make sure Cuvva ways of working: We're dedicated to creating a place where people want to work, a place where people believe in what they're doing, have clear expectations and a bunch of freedom. Our approach to hybrid working is very flexible: we only ask people to come a couple of times a month for team building or company events. The rest of time it's up to you where and how you work. You can of course come into the office as much as you like! Diversity, inclusion and belonging at Cuvva: At Cuvva, we're dedicated to building an environment where individuals from all walks of life feel a sense of belonging and have the support they need to thrive. To us, it's crucial that our differences are embraced and celebrated - and that you're able to bring your whole self to work everyday. . click apply for full job details
Feb 28, 2026
Full time
Job Title: Principal Product Manager Location: Very flexible - we're happy for folks to work WFH and lots of us do. We only ask that you come into our London office a couple of times a month for team strategy days and socials - but of course, you're more than welcome to come in as much as you like! (+ we're working a 4 day work week - Fridays off!) Contract: Permanent Salary: £95,000 - £111,500 + benefits listed below About Cuvva! We're on a mission to give everyone affordable access to a car anytime, anywhere We offer short-term car insurance through our world-class app, creating truly flexible products that meet people's real needs. Using lightning-fast technology to unlock better experiences and fairer prices for our customers, Cuvva is building the future of insurance every day. Cuvva was the first to sell hourly insurance via an app in the UK back in 2016. And we haven't stopped innovating since. We've sold over 14 million policies, and supported over 1.5 million drivers and we're just getting started. We're a team of 100 people, passionate about solving our customers' problems. Join us. The opportunity At Cuvva, we run lean, highly collaborative cross-functional product teams. Each team owns its area of the product end-to-end, with real autonomy and accountability. New Ventures is Cuvva's internal incubator. It's where we discover, validate and launch new opportunities in insurance and adjacent markets, taking ideas from early insight through to commercial viability. We're hiring a Principal Product Manager to lead the New Ventures team, operating at a portfolio level across the full product pipeline of initiatives. The team's most significant focus is currently Annual motor insurance, a product line we recently launched and are scaling, with significant commercial ambitions behind it. Beyond Annual, we have a deep pipeline in various stages of exploration, from new distribution partnerships, new customer segments, and adjacent products. This is a role for someone who's energised by the ambiguity of early-stage work, with the rigour and commercial fluency to turn insight into revenue. Through continued discovery, you'll identify opportunities rooted in customer and market insight, understand competitor positioning, and stress-test them against underwriting feasibility and pricing constraints, shaping them into testable hypotheses so we can move confidently and quickly towards a decision. You'll report to the Head of Product and, you'll lead a team of engineers and product designers working closely with Pricing, Underwriting, Engineering, Design and Data. This is a great time to join the team. Our product lines are expanding, our ambitions are clear, and teams across the business are keen to set you up for success. You'll be stepping into an environment where people are ready to collaborate and build the next significant growth driver for Cuvva. Strong ideas can come from anywhere, and thoughtful challenge is encouraged. On a day-to-day basis you'll: Lead structured discovery across the New Ventures portfolio: Identifying and scaling opportunities rooted in market insight, competitor positioning and underwriting feasibility, shaping them into testable hypotheses. Own the Annual insurance roadmap: As an early stage product line at Cuvva, continuously validating assumptions about segmentation, pricing, and distribution. Balance growth and risk: Articulate trade-offs between revenue ambition, pricing competitiveness and underwriting realities with clarity and confidence. Drive disciplined decision-making: Ensure initiatives are robust, well-evidenced and decision-ready before significant investment. Engage deeply with pricing and underwriting: Treat pricing not as a downstream input but as a core product lever, working closely with Pricing and Underwriting to understand how risk models shape what we can offer and where we can compete. Collaborate cross-functionally: Work closely with Engineering, Design, Data and commercial stakeholders to bring focus and pace to complex initiatives. Communicate trade-offs and recommendations: Confidently articulate these at leadership level, building trust through clear, well-evidenced reasoning. Maintain visible product documentation: Ensure decisions, priorities and progress are clearly captured across tools to support alignment and transparency. You'll do well here if you have: A strong discovery instinct: you're the person who asks 'how do we know this is true?', before asking 'how do we build it?', and bring structure and pace to finding answers Experience within insurance, lending, credit or other regulated finance environments where you can't simply acquire more customers without considering risk appetite and portfolio health A successful track record of launching or incubating new product lines (0 1), turning ambiguous opportunities into validated, commercially grounded initiatives Confidence operating in ambiguous environments while bringing structure, clarity and forward momentum A strong commercial mindset, understanding how product decisions influence revenue, margin, risk and long-term value A deep curiosity about markets, customers and competitors. You're the person who spots an opportunity in an industry report or a conversation with a customer, and brings it back to the team without prompt The instinct to move quickly, test cheaply and treat early-stage work with the same urgency as scaling work, not waiting for perfect information before making progress Experience operating at Senior, Lead or Principal level within a product-led scale-up It's a bonus if you: Have worked closely with actuarial, pricing or underwriting teams and understand how risk appetite shapes what is built Have experience with distribution partnerships or B2B2C models where you don't control the end customer relationship Have contributed to product operations or portfolio-level strategy Have leveraged emerging technologies, including AI, to accelerate validation, experimentation and insight Have launched a product into a new market or customer segment where you had to build conviction from limited data Our Product toolkit: Collaboration: Notion, Shortcut, FigJam, Slack, Google Meet Research & insight: Perplexity, Claude/ChatGPT, UserTesting, Typeform UI/UX design: Figma Prototyping: Figma Make, Lovable Development: Claude Code, Cursor Handoff & Engineering collaboration: Figma Dev Mode and proactive conversations Data & analytics: Mixpanel, Looker Benefits: As well as a competitive salary (£95k-£111.5k depending on experience), benefits of working at Cuvva include: Very flexible WFH set up, we only ask folks to come in a couple of times a month for team strategy days and socials - but of course, you're more than welcome to come in as much as you like! A four day work week (Fridays off!) Transparent salary model and bands for all roles (without sharing anyones individual salary of course!) 20.5 days of holiday a year + public holidays - rising with each year at Cuvva (holidays have been prorated based on our 4DWW) Quarterly team socials and company events Private medical insurance with Bupa Professional development budget Health, WFH and wellbeing budget ️ Increases to all allowances year on year Enhanced parental leave and pay Cycle to work scheme Mental Health and Coaching Support - We offer free and confidential access to comprehensive mental healthcare and coaching through Oliva. Giving you the space to talk to a coach or therapist about anything you like Hundreds of perks and discounts with Perkbox £100 a month towards your Cuvva car insurance Referral bonus when you bring your friends to join the Cuvva team The hiring process: Initial chat with People team (50 mins) Technical interview with PM peers & Product Leadership (90m) Founders chat with our CEO & Founder, Freddy (20m) Important note on eligibility We're really grateful for the interest we receive from candidates around the world. However, for this role we're unable to offer visa sponsorship or transfers, so you'll need to have the existing right to work in the UK. Referrals: Know someone who could be right for this job? We'd love to hear from them, please drop us a note at to let us know who you'll be referring and for which role. If they get the job, you will receive an Apple Watch! If someone has already applied to the role before we receive your email they will not be considered a referral, so please check with them beforehand to make sure Cuvva ways of working: We're dedicated to creating a place where people want to work, a place where people believe in what they're doing, have clear expectations and a bunch of freedom. Our approach to hybrid working is very flexible: we only ask people to come a couple of times a month for team building or company events. The rest of time it's up to you where and how you work. You can of course come into the office as much as you like! Diversity, inclusion and belonging at Cuvva: At Cuvva, we're dedicated to building an environment where individuals from all walks of life feel a sense of belonging and have the support they need to thrive. To us, it's crucial that our differences are embraced and celebrated - and that you're able to bring your whole self to work everyday. . click apply for full job details
The Role At Charles Tyrwhitt our purpose is to "Make it easy for men to dress well" and we can't do that without our specialist teams. This time, we're on the lookout for a People Partner who will be responsible for delivering our People agenda in the DC & CC directorate. What you will be doing The primary purposes of the People Partner - DC & CC are to support our Milton Keynes location with all people related matters. This involves successfully overseeing any ER cases in a timely and professional manner, ensuring they are resolved in line with our policies and procedures whilst remaining pragmatic to the needs of the business. Key Responsibilities People Lead and initial point of contact for Distribution Centre & Contact Centre Leadership Teams for operational and strategic initiatives. Oversee all ER activities in the DC & CC ensuring processes are followed effectively and efficiently. Support the People Advisor and management teams with complex ER cases and measures to mitigate risk. (i.e. coaching managers on Conduct, Capability and Attendance). Champion BE-liefs in all interactions with the DC & CC and ensure that they are embedded throughout the business area. Support DC & CC leaders to develop Culture Amp engagement action plans, holding them to account for delivery of them, recognising the critical role Employee Engagement plays in delivering business success Oversee the end to end talent management process for the DC & CC, ensuring there are succession plans in place for key and critical roles. Work collaboratively with the Talent Acquisition team to ensure we recruit top talent across the business area in a timely manner. Collate and analyse monthly management information for DC & CC business area; identifying trends/root causes before working with Leadership Team to deliver appropriate actions to manage (i.e. Colleague turnover, absences, colleague engagement and people development) Work collaboratively with the L&D team and DC & CC Leadership Team to identify learning and development needs; supporting the design and deployment of development activities to drive productivity and performance. Oversee induction plans for all DC & CC colleagues and monitor probationary periods. Carry out and review exit survey data for the DC & CC, using this information to discuss and create action plans with stakeholders. Deliver the CT wide People Plan with responsibility for the design and implementation of the People Plan for the DC & CC alongside the Senior People Partner and People Director Support the wider People team to deliver corporate events and activities outside of your business area Carry out other ad-hoc tasks as required and instructed by the Senior People Partner What we are looking for How we do our work is important to us at CT and anyone who joins us will feel aligned with our 3 BE's: "BE the BOSS", "BE the CUSTOMER" and "BE the BEST". As a creative and entrepreneurial business, we believe that being together helps create a collaborative environment and is key to our success. Our Tyrwhitteers are the drivers of change, so we're looking for hard working people with a pro-active approach to their work. Required Skills and Experience Experience within a similar role within a warehouse or distribution centre environment Ability to communicate effectively and provide quality client services to internal/ external stakeholders Understanding of employment law and experience of practical application A capable and experience coach to client group Strong knowledge of Microsoft Office packages - Excel, Word and PowerPoint Good level of numeracy Efficient, organised and adaptable Quickly able to build effective relationships Ideally fully or partly CIPD qualified or qualified by experience What you can expect from us: Competitive salary and excellent bonus scheme An entrepreneurial environment where you'll be encouraged to try things and make changes to drive the business forward You'll have access to Staff Discount from your 1st day, not just at CT but also from The White Company! Our hybrid working policy means we work from the office 3-4 days per week (14 days onsite across a 4 week period, and Monday's are our set days in the office) We are proud to go about our business in the right way and partner with many charities and sustainability partners - 'giving something back' is an important part of our ethos At HQ we are serious about having fun. Our Christmas and summer parties are the stuff of legend and our CT Social Team ensure there is always something exciting to get involved in) Who we are Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler (whilst studying Geography at Bristol University - we might add) had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt. That was over 3 decades ago and whilst Charles Tyrwhitt (it rhymes with spirit by the way) is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to "make it easy for men to dress well". We take care of a chap's entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it. With a unique product offering delivered with exceptional customer service, Charles Tyrwhitt is a world-known, well-loved London-based brand with stores throughout the United Kingdom, France, and the United States. Our Global Head Office is in London Bridge, where our teams that support our online presence in North America, Canada, Europe and Australia are based. We have a small Manhattan office for our US Partnerships and US Retail support teams, and our Distribution Centre and Contact Centre are based in Milton Keynes. At Charles Tyrwhitt we believe in doing the right thing. That means making ourproducts properly and sustainably, making our business work for our people, our customers, and our suppliers and giving back to charity to support those in need. We're taking a good hard look at our social and environmental impact, and always looking for ways to be better. 'I am Proud and Free to be me!' When it comes to our people, we really do "Give a shirt". Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; "BE the BOSS", "BE the CUSTOMER" and "BE the BEST".
Feb 28, 2026
Full time
The Role At Charles Tyrwhitt our purpose is to "Make it easy for men to dress well" and we can't do that without our specialist teams. This time, we're on the lookout for a People Partner who will be responsible for delivering our People agenda in the DC & CC directorate. What you will be doing The primary purposes of the People Partner - DC & CC are to support our Milton Keynes location with all people related matters. This involves successfully overseeing any ER cases in a timely and professional manner, ensuring they are resolved in line with our policies and procedures whilst remaining pragmatic to the needs of the business. Key Responsibilities People Lead and initial point of contact for Distribution Centre & Contact Centre Leadership Teams for operational and strategic initiatives. Oversee all ER activities in the DC & CC ensuring processes are followed effectively and efficiently. Support the People Advisor and management teams with complex ER cases and measures to mitigate risk. (i.e. coaching managers on Conduct, Capability and Attendance). Champion BE-liefs in all interactions with the DC & CC and ensure that they are embedded throughout the business area. Support DC & CC leaders to develop Culture Amp engagement action plans, holding them to account for delivery of them, recognising the critical role Employee Engagement plays in delivering business success Oversee the end to end talent management process for the DC & CC, ensuring there are succession plans in place for key and critical roles. Work collaboratively with the Talent Acquisition team to ensure we recruit top talent across the business area in a timely manner. Collate and analyse monthly management information for DC & CC business area; identifying trends/root causes before working with Leadership Team to deliver appropriate actions to manage (i.e. Colleague turnover, absences, colleague engagement and people development) Work collaboratively with the L&D team and DC & CC Leadership Team to identify learning and development needs; supporting the design and deployment of development activities to drive productivity and performance. Oversee induction plans for all DC & CC colleagues and monitor probationary periods. Carry out and review exit survey data for the DC & CC, using this information to discuss and create action plans with stakeholders. Deliver the CT wide People Plan with responsibility for the design and implementation of the People Plan for the DC & CC alongside the Senior People Partner and People Director Support the wider People team to deliver corporate events and activities outside of your business area Carry out other ad-hoc tasks as required and instructed by the Senior People Partner What we are looking for How we do our work is important to us at CT and anyone who joins us will feel aligned with our 3 BE's: "BE the BOSS", "BE the CUSTOMER" and "BE the BEST". As a creative and entrepreneurial business, we believe that being together helps create a collaborative environment and is key to our success. Our Tyrwhitteers are the drivers of change, so we're looking for hard working people with a pro-active approach to their work. Required Skills and Experience Experience within a similar role within a warehouse or distribution centre environment Ability to communicate effectively and provide quality client services to internal/ external stakeholders Understanding of employment law and experience of practical application A capable and experience coach to client group Strong knowledge of Microsoft Office packages - Excel, Word and PowerPoint Good level of numeracy Efficient, organised and adaptable Quickly able to build effective relationships Ideally fully or partly CIPD qualified or qualified by experience What you can expect from us: Competitive salary and excellent bonus scheme An entrepreneurial environment where you'll be encouraged to try things and make changes to drive the business forward You'll have access to Staff Discount from your 1st day, not just at CT but also from The White Company! Our hybrid working policy means we work from the office 3-4 days per week (14 days onsite across a 4 week period, and Monday's are our set days in the office) We are proud to go about our business in the right way and partner with many charities and sustainability partners - 'giving something back' is an important part of our ethos At HQ we are serious about having fun. Our Christmas and summer parties are the stuff of legend and our CT Social Team ensure there is always something exciting to get involved in) Who we are Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler (whilst studying Geography at Bristol University - we might add) had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt. That was over 3 decades ago and whilst Charles Tyrwhitt (it rhymes with spirit by the way) is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to "make it easy for men to dress well". We take care of a chap's entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it. With a unique product offering delivered with exceptional customer service, Charles Tyrwhitt is a world-known, well-loved London-based brand with stores throughout the United Kingdom, France, and the United States. Our Global Head Office is in London Bridge, where our teams that support our online presence in North America, Canada, Europe and Australia are based. We have a small Manhattan office for our US Partnerships and US Retail support teams, and our Distribution Centre and Contact Centre are based in Milton Keynes. At Charles Tyrwhitt we believe in doing the right thing. That means making ourproducts properly and sustainably, making our business work for our people, our customers, and our suppliers and giving back to charity to support those in need. We're taking a good hard look at our social and environmental impact, and always looking for ways to be better. 'I am Proud and Free to be me!' When it comes to our people, we really do "Give a shirt". Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; "BE the BOSS", "BE the CUSTOMER" and "BE the BEST".
