Overview Job description Site Name: USA - Pennsylvania - Upper Providence, UK - Hertfordshire - Stevenage Posted Date: Feb 3 2026 At GSK, we have bold ambitions for patients, aiming to positively impact the health of 2.5 billion people by the end of the decade. Our R&D focuses on discovering and delivering vaccines and medicines, combining our understanding of the immune system with cutting-edge technology to transform people's lives. GSK fosters a culture ambitious for patients, accountable for impact, and committed to doing the right thing, making sure that we focus our efforts on accelerating significant assets that meet patients' needs and have the highest probability of success. We're uniting science, technology, and talent to get ahead of disease together. Position Summary You will lead applied and translational omics analyses that turn complex biological data into clear decisions. You will work with experimental scientists, data engineers, and clinical teams to design analyses and integrate multi-omic and clinical data. We value clear communication, practical problem solving, curiosity, and collaboration. This role offers visible impact, career growth, and aligns with our mission of uniting science, technology and talent to get ahead of disease together. This role will provide you the opportunity to lead key activities to progress your career. These responsibilities include some of the following: Design and run reproducible analyses of genomic, transcriptomic, proteomic and other omics datasets. Integrate multi-omic and clinical data to prioritize targets, nominate biomarkers, and define patient subgroups. Build, validate and productionize analysis pipelines and tools that support cross-functional teams. Communicate results clearly and make practical recommendations to project teams and decision-makers. Collaborate with laboratory and clinical colleagues to design analyses that guide experiments and studies. Ensure data quality, metadata standards, documentation and reproducible research practices. Key Responsibilities: Lead hands-on analysis of large, diverse omics datasets, including bulk and single-cell data. Apply statistical methods, machine learning, and causal inference to answer translational questions. Develop scripts, workflows, and software artifacts that follow reproducible research and FAIR principles. Troubleshoot data issues, perform rigorous quality control and document analysis steps. Mentor junior scientists and contribute to a collaborative and respectful team culture. Monitor new methods and tools and evaluate them for adoption in projects. Impact the GSK drug development pipeline through development and application of innovative computational and statistical approaches to the analysis, integration and interpretation of spatial, single cell and other cutting edge high dimensional multi-omic data. Help drive the evaluation and development, and lead the application, of analytics methods for spatial and single cell omics in the context of clinical studies. Work within or lead cross-functional project teams with GSK scientists and external collaborators, focusing on impacting clinical study and biomarker decisions across respiratory, immunology, infectious disease, neurodegeneration or metabolic disease. Effectively communicate analysis findings and recommendations, with expert interpretation, to project teams. Work with focus and agility to deliver against objectives, demonstrating strong statistical, analytical and critical thinking skills. Additional responsibilities include advancing analytics in spatial and single-cell omics within clinical studies and collaborating across cross-functional teams to support biomarker decisions. Why You? Basic Qualifications: Advanced degree (Master's with relevant experience or PhD preferred) in computational biology, bioinformatics, genetics, biostatistics, or related field. Programming experience in R and/or Python for data analysis and scripting. Experience processing and analyzing large omics datasets, including quality control and normalization. Experience with common genomics file formats and tools (for example VCF, BAM/FASTQ, single-cell data structures). Experience reproducible analyses and use of version control (for example Git). 1+ years of experience with single-cell and spatial omics analysis workflows. Preferred Qualifications: Clear communication skills and experience working in multidisciplinary teams. Experience integrating omics with clinical or real-world data for translational analyses. Experience productionizing pipelines or contributing to shared analysis platforms. Evidence of influencing research through publications or major project contributions. Proven ability to derive and apply novel insights from these and other emerging genomic technologies. Ability to critically evaluate cutting-edge tools and frameworks for single-cell and spatial data analysis, integration, visualization, and interpretation, and their application to clinical development. Proven expertise in statistical modelling, hypothesis testing, and data-driven inference. Expertise in statistical approaches to the identification and assessment of predictive and prognostic biomarkers. Experience with clinical trial data analysis and working in a regulatory environment. Notes: This position requires on-site attendance in accordance with GSK's Performance with Choice policy. Salary and benefits: If you are based in Cambridge, MA; Waltham, MA; Rockville, MD; or San Francisco, CA, the annual base salary for new hires in this position ranges from $121,275 to $202,125. The US salary ranges take into account factors including location, skills, experience, and market rate. This position offers an annual bonus and eligibility to participate in our share-based long-term incentive program. Available benefits include health care and other insurance benefits, retirement benefits, paid holidays, vacation, and paid caregiver/parental and medical leave. Please visit the GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at where you can also request a call. If your inquiry does not relate to adjustments, we will not be able to support you through these channels. GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, pregnancy, gender identity, or sexual orientation, parental status, national origin, age, disability, or any basis prohibited under federal, state or local law. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK.
Mar 01, 2026
Full time
Overview Job description Site Name: USA - Pennsylvania - Upper Providence, UK - Hertfordshire - Stevenage Posted Date: Feb 3 2026 At GSK, we have bold ambitions for patients, aiming to positively impact the health of 2.5 billion people by the end of the decade. Our R&D focuses on discovering and delivering vaccines and medicines, combining our understanding of the immune system with cutting-edge technology to transform people's lives. GSK fosters a culture ambitious for patients, accountable for impact, and committed to doing the right thing, making sure that we focus our efforts on accelerating significant assets that meet patients' needs and have the highest probability of success. We're uniting science, technology, and talent to get ahead of disease together. Position Summary You will lead applied and translational omics analyses that turn complex biological data into clear decisions. You will work with experimental scientists, data engineers, and clinical teams to design analyses and integrate multi-omic and clinical data. We value clear communication, practical problem solving, curiosity, and collaboration. This role offers visible impact, career growth, and aligns with our mission of uniting science, technology and talent to get ahead of disease together. This role will provide you the opportunity to lead key activities to progress your career. These responsibilities include some of the following: Design and run reproducible analyses of genomic, transcriptomic, proteomic and other omics datasets. Integrate multi-omic and clinical data to prioritize targets, nominate biomarkers, and define patient subgroups. Build, validate and productionize analysis pipelines and tools that support cross-functional teams. Communicate results clearly and make practical recommendations to project teams and decision-makers. Collaborate with laboratory and clinical colleagues to design analyses that guide experiments and studies. Ensure data quality, metadata standards, documentation and reproducible research practices. Key Responsibilities: Lead hands-on analysis of large, diverse omics datasets, including bulk and single-cell data. Apply statistical methods, machine learning, and causal inference to answer translational questions. Develop scripts, workflows, and software artifacts that follow reproducible research and FAIR principles. Troubleshoot data issues, perform rigorous quality control and document analysis steps. Mentor junior scientists and contribute to a collaborative and respectful team culture. Monitor new methods and tools and evaluate them for adoption in projects. Impact the GSK drug development pipeline through development and application of innovative computational and statistical approaches to the analysis, integration and interpretation of spatial, single cell and other cutting edge high dimensional multi-omic data. Help drive the evaluation and development, and lead the application, of analytics methods for spatial and single cell omics in the context of clinical studies. Work within or lead cross-functional project teams with GSK scientists and external collaborators, focusing on impacting clinical study and biomarker decisions across respiratory, immunology, infectious disease, neurodegeneration or metabolic disease. Effectively communicate analysis findings and recommendations, with expert interpretation, to project teams. Work with focus and agility to deliver against objectives, demonstrating strong statistical, analytical and critical thinking skills. Additional responsibilities include advancing analytics in spatial and single-cell omics within clinical studies and collaborating across cross-functional teams to support biomarker decisions. Why You? Basic Qualifications: Advanced degree (Master's with relevant experience or PhD preferred) in computational biology, bioinformatics, genetics, biostatistics, or related field. Programming experience in R and/or Python for data analysis and scripting. Experience processing and analyzing large omics datasets, including quality control and normalization. Experience with common genomics file formats and tools (for example VCF, BAM/FASTQ, single-cell data structures). Experience reproducible analyses and use of version control (for example Git). 1+ years of experience with single-cell and spatial omics analysis workflows. Preferred Qualifications: Clear communication skills and experience working in multidisciplinary teams. Experience integrating omics with clinical or real-world data for translational analyses. Experience productionizing pipelines or contributing to shared analysis platforms. Evidence of influencing research through publications or major project contributions. Proven ability to derive and apply novel insights from these and other emerging genomic technologies. Ability to critically evaluate cutting-edge tools and frameworks for single-cell and spatial data analysis, integration, visualization, and interpretation, and their application to clinical development. Proven expertise in statistical modelling, hypothesis testing, and data-driven inference. Expertise in statistical approaches to the identification and assessment of predictive and prognostic biomarkers. Experience with clinical trial data analysis and working in a regulatory environment. Notes: This position requires on-site attendance in accordance with GSK's Performance with Choice policy. Salary and benefits: If you are based in Cambridge, MA; Waltham, MA; Rockville, MD; or San Francisco, CA, the annual base salary for new hires in this position ranges from $121,275 to $202,125. The US salary ranges take into account factors including location, skills, experience, and market rate. This position offers an annual bonus and eligibility to participate in our share-based long-term incentive program. Available benefits include health care and other insurance benefits, retirement benefits, paid holidays, vacation, and paid caregiver/parental and medical leave. Please visit the GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at where you can also request a call. If your inquiry does not relate to adjustments, we will not be able to support you through these channels. GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, pregnancy, gender identity, or sexual orientation, parental status, national origin, age, disability, or any basis prohibited under federal, state or local law. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK.
Are you in your penultimate year of study and looking to work in a fast paced, global, market leading company for your industrial placement? Here at Innovative Technology, we have an excellent opportunity for a Software Engineer/ Computer Scientist (Applied Sciences) intern to join our talented team in our global head office in Oldham, Greater Manchester for 12 months starting in Summer 2026. The role Overview: As a Software Engineer Intern working in the Applied Sciences Group, you ll work closely with our experienced team of Software Engineers, Physicists and Data Scientists to support the deployment of cutting edge algorithms within ITL s hardware platforms. Here at ITL, we offer Real-world experience working on impactful projects. Guidance and mentorship from experienced professionals. Networking opportunities within the technology industry. A collaborative and dynamic work environment. Potential for a full-time role upon successful completion of the internship. This position is suited to a student in their penultimate year of University who has an eagerness to learn and to make the most of an opportunity to experience working with professionals in their chosen field. Your responsibilities: You will be working in a fast-paced environment that offers opportunities to create and to develop, our Software Engineers. You will be applying all aspects of their learning while delivering against targets and supporting and improving the efficiency and performance of our codebase and hardware platforms. As a Computer Science Intern, you will: Collaborate with the computer science team to design, develop, and test software applications. Write clean, efficient, and maintainable code for various projects. Debug and troubleshoot issues in existing systems. Participate in brainstorming sessions and contribute to the development of new ideas. Conduct research on emerging technologies and recommend their applications. Document processes, technical designs, and findings. Qualifications: An undergraduate working towards a degree in either Software Engineering, Data Science, Mathematics, Computer Science or a similar related subject. Your Skills and Experience: Strong experience of programming in Python. Basic knowledge of algorithms, data structures, and object-oriented programming Familiarity with software development methodologies (e.g., Agile, Scrum) An excellent communicator who s analytical minded with a practical approach to solving problems. Your Package and Perks A competitive salary Flexible working hours 32 days holiday, (including public Holidays) plus the opportunity to earn up to an extra 13 days holiday each year Educational Sponsorship Enhanced Pension Contribution Healthcare Insurance (including dental) Wellbeing support Life Insurance Income Protection Insurance Free secure parking Onsite electric car charging points Cycle to Work Scheme Informal dress code Paid breaks, with free premium hot drinks We re Innovative Trading for over 30 years here at Innovative Technology, where we now have offices on five continents and employ around 400 people, with over 170 based from our state-of-the-art R&D hub. From self-service checkouts to arcade machines, we provide our retail, banking, kiosk, vending, gaming and amusement customers with products and services that help them securely accept automated payments, with our industry-leading technology keeping us at the forefront of our sector. We also provide facial analysis technology for age estimation and control access for some of the world s leading companies. By being true to our values of Innovation, Collaboration, Respect and Drive we ve seen significant growth and won numerous domestic and international awards, whilst offering outstanding career opportunities and great benefits. You ll find us on the edge of the Pennines and less than half an hour from central Manchester, with modern offices, free parking and excellent transport links. We are a disability-confident employer, as such we will shortlist all candidates meeting our minimum criteria (as specified in the job description) who state they have a disability within their application. What s next? If you re looking to develop as Software Engineer/ Computer Scientist (Applied Sciences) throughout your Industrial Placement Year and want to join our award-winning team on the latest cutting-edge technology we want to hear from you. A better way Through our people, drive and commitment we push boundaries to deliver innovative products and services. Due to the high volume of applications we receive, our selection process is thorough and may take up to two months to complete. We appreciate your patience as we give every candidate's profile the attention it deserves. This is a two-part interview process, starting with a brief telephone screening followed by a formal site-based interview.
Feb 28, 2026
Full time
Are you in your penultimate year of study and looking to work in a fast paced, global, market leading company for your industrial placement? Here at Innovative Technology, we have an excellent opportunity for a Software Engineer/ Computer Scientist (Applied Sciences) intern to join our talented team in our global head office in Oldham, Greater Manchester for 12 months starting in Summer 2026. The role Overview: As a Software Engineer Intern working in the Applied Sciences Group, you ll work closely with our experienced team of Software Engineers, Physicists and Data Scientists to support the deployment of cutting edge algorithms within ITL s hardware platforms. Here at ITL, we offer Real-world experience working on impactful projects. Guidance and mentorship from experienced professionals. Networking opportunities within the technology industry. A collaborative and dynamic work environment. Potential for a full-time role upon successful completion of the internship. This position is suited to a student in their penultimate year of University who has an eagerness to learn and to make the most of an opportunity to experience working with professionals in their chosen field. Your responsibilities: You will be working in a fast-paced environment that offers opportunities to create and to develop, our Software Engineers. You will be applying all aspects of their learning while delivering against targets and supporting and improving the efficiency and performance of our codebase and hardware platforms. As a Computer Science Intern, you will: Collaborate with the computer science team to design, develop, and test software applications. Write clean, efficient, and maintainable code for various projects. Debug and troubleshoot issues in existing systems. Participate in brainstorming sessions and contribute to the development of new ideas. Conduct research on emerging technologies and recommend their applications. Document processes, technical designs, and findings. Qualifications: An undergraduate working towards a degree in either Software Engineering, Data Science, Mathematics, Computer Science or a similar related subject. Your Skills and Experience: Strong experience of programming in Python. Basic knowledge of algorithms, data structures, and object-oriented programming Familiarity with software development methodologies (e.g., Agile, Scrum) An excellent communicator who s analytical minded with a practical approach to solving problems. Your Package and Perks A competitive salary Flexible working hours 32 days holiday, (including public Holidays) plus the opportunity to earn up to an extra 13 days holiday each year Educational Sponsorship Enhanced Pension Contribution Healthcare Insurance (including dental) Wellbeing support Life Insurance Income Protection Insurance Free secure parking Onsite electric car charging points Cycle to Work Scheme Informal dress code Paid breaks, with free premium hot drinks We re Innovative Trading for over 30 years here at Innovative Technology, where we now have offices on five continents and employ around 400 people, with over 170 based from our state-of-the-art R&D hub. From self-service checkouts to arcade machines, we provide our retail, banking, kiosk, vending, gaming and amusement customers with products and services that help them securely accept automated payments, with our industry-leading technology keeping us at the forefront of our sector. We also provide facial analysis technology for age estimation and control access for some of the world s leading companies. By being true to our values of Innovation, Collaboration, Respect and Drive we ve seen significant growth and won numerous domestic and international awards, whilst offering outstanding career opportunities and great benefits. You ll find us on the edge of the Pennines and less than half an hour from central Manchester, with modern offices, free parking and excellent transport links. We are a disability-confident employer, as such we will shortlist all candidates meeting our minimum criteria (as specified in the job description) who state they have a disability within their application. What s next? If you re looking to develop as Software Engineer/ Computer Scientist (Applied Sciences) throughout your Industrial Placement Year and want to join our award-winning team on the latest cutting-edge technology we want to hear from you. A better way Through our people, drive and commitment we push boundaries to deliver innovative products and services. Due to the high volume of applications we receive, our selection process is thorough and may take up to two months to complete. We appreciate your patience as we give every candidate's profile the attention it deserves. This is a two-part interview process, starting with a brief telephone screening followed by a formal site-based interview.
About GBG Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team and role CVML Teams At the heart of GBG's Documents and Biometrics portfolio, our team focuses on creating unique and powerful artificial intelligence models. These models are designed to revolutionize KYC verification for our customers. We drive the development of these cutting edge technologies, aiming to provide unparalleled solutions for document verification and digital trust. Collaboration is our cornerstone as we bring together diverse expertise to achieve collective success. Guided by Agile methodology, our daily operations focus on efficiency through automation. Director - Machine Learning The Director of Machine Learning provides strategic, technical, and people leadership for machine learning initiatives across the Documents & Biometrics organization. This role is accountable for defining the long term AI/ML vision and roadmap, translating business and product strategy into impactful ML capabilities, and ensuring the reliable, ethical, and scalable delivery of ML models into production. The Director operates as both a senior technical authority and an organizational leader, driving innovation, mentoring teams, influencing stakeholders, and ensuring that machine learning efforts deliver measurable customer and business value. This role requires deep expertise in machine learning and computer vision, strong leadership capability, and the ability to operate effectively across product, engineering, operations, compliance, and executive leadership functions. What you will do Strategic Leadership & Vision Define, own, and execute the long term AI and Machine Learning strategy for the Documents & Biometrics domain, aligned with company objectives and product roadmaps. Identify opportunities where machine learning can materially improve classification, extraction, fraud detection, image processing, and overall product performance. Serve as a thought leader for AI/ML within the organization, advocating for modern approaches, emerging technologies, and best practices. Technical & Delivery Leadership Provide hands on technical leadership across the full ML lifecycle, including research, model design, experimentation, validation, deployment, and continuous improvement. Raise the bar for technical excellence while fostering an inclusive, high engagement team culture. Oversee the development and productization of ML models addressing real world document and biometric challenges at scale. Establish and evolve robust MLOps practices to ensure reproducibility, reliability, observability, cost effectiveness, and consistent high quality model delivery. Ensure the availability, quality, and scalability of labeled data pipelines necessary to support ongoing model development and accuracy improvement. People & Team Leadership Lead, mentor, and develop a team of senior machine learning engineers and technical leaders, fostering a culture of trust, accountability, collaboration, and continuous learning. Build high performing teams that balance innovation with operational excellence. Set clear expectations, provide regular feedback, and support the professional growth and progression of team members. Builds trust through transparency, technical credibility, and consistent delivery. Cross Functional Collaboration Partner closely with Product Management to define AI/ML roadmaps, prioritize initiatives, and ensure timely and high impact delivery. Collaborate effectively with Engineering, Architecture, Data, Platform, Security, Legal, and Compliance teams to ensure ML systems are scalable, secure, and compliant. Represent Documents & Biometrics in cross company forums related to AI strategy, governance, and innovation. Governance, Ethics & Compliance Ensure that machine learning systems are developed and operated in accordance with applicable AI governance frameworks, regulatory requirements, and ethical best practices. Contribute to company wide AI governance efforts, including AI risk assessment, documentation, explainability, and stakeholder readiness. Promote appropriate AI literacy within the team and ensure responsible design and use of ML technologies. Operational Excellence Manage multiple complex initiatives simultaneously, balancing innovation, delivery commitments, and operational stability. Ensure adherence to industry best practices, architectural standards, and engineering quality bars. Maintain high levels of team morale, engagement, and delivery velocity. Skills we're looking for PhD in AI, Machine Learning, Computer Science, or a related field, or equivalent depth of industry experience. Deep technical expertise in machine learning, computer vision, and deep learning applied to real world, production systems. 10+ years of hands on experience in machine learning and computer vision, with a substantial portion in leadership roles. Significant experience leading and scaling machine learning teams in a product focused environment. Proven track record of delivering ML solutions end to end, from concept through production and ongoing optimization. Strong experience building and operating MLOps pipelines, data workflows, and production ML systems. Demonstrated ability to influence across organizational boundaries and communicate effectively with both technical and non technical stakeholders. Experience operating in highly dynamic, fast moving environments with competing priorities. Experience with regulated environments, AI governance frameworks, or compliance driven ML development would be beneficial Experience delivering ML solutions with measurable customer or business impact at scale To find out more As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we're a great place to work, drop an email to we'll be in touch. You can also find out more about careers at Unleash your potential and be part of our mission to power safe and rewarding digital lives.
Feb 28, 2026
Full time
About GBG Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team and role CVML Teams At the heart of GBG's Documents and Biometrics portfolio, our team focuses on creating unique and powerful artificial intelligence models. These models are designed to revolutionize KYC verification for our customers. We drive the development of these cutting edge technologies, aiming to provide unparalleled solutions for document verification and digital trust. Collaboration is our cornerstone as we bring together diverse expertise to achieve collective success. Guided by Agile methodology, our daily operations focus on efficiency through automation. Director - Machine Learning The Director of Machine Learning provides strategic, technical, and people leadership for machine learning initiatives across the Documents & Biometrics organization. This role is accountable for defining the long term AI/ML vision and roadmap, translating business and product strategy into impactful ML capabilities, and ensuring the reliable, ethical, and scalable delivery of ML models into production. The Director operates as both a senior technical authority and an organizational leader, driving innovation, mentoring teams, influencing stakeholders, and ensuring that machine learning efforts deliver measurable customer and business value. This role requires deep expertise in machine learning and computer vision, strong leadership capability, and the ability to operate effectively across product, engineering, operations, compliance, and executive leadership functions. What you will do Strategic Leadership & Vision Define, own, and execute the long term AI and Machine Learning strategy for the Documents & Biometrics domain, aligned with company objectives and product roadmaps. Identify opportunities where machine learning can materially improve classification, extraction, fraud detection, image processing, and overall product performance. Serve as a thought leader for AI/ML within the organization, advocating for modern approaches, emerging technologies, and best practices. Technical & Delivery Leadership Provide hands on technical leadership across the full ML lifecycle, including research, model design, experimentation, validation, deployment, and continuous improvement. Raise the bar for technical excellence while fostering an inclusive, high engagement team culture. Oversee the development and productization of ML models addressing real world document and biometric challenges at scale. Establish and evolve robust MLOps practices to ensure reproducibility, reliability, observability, cost effectiveness, and consistent high quality model delivery. Ensure the availability, quality, and scalability of labeled data pipelines necessary to support ongoing model development and accuracy improvement. People & Team Leadership Lead, mentor, and develop a team of senior machine learning engineers and technical leaders, fostering a culture of trust, accountability, collaboration, and continuous learning. Build high performing teams that balance innovation with operational excellence. Set clear expectations, provide regular feedback, and support the professional growth and progression of team members. Builds trust through transparency, technical credibility, and consistent delivery. Cross Functional Collaboration Partner closely with Product Management to define AI/ML roadmaps, prioritize initiatives, and ensure timely and high impact delivery. Collaborate effectively with Engineering, Architecture, Data, Platform, Security, Legal, and Compliance teams to ensure ML systems are scalable, secure, and compliant. Represent Documents & Biometrics in cross company forums related to AI strategy, governance, and innovation. Governance, Ethics & Compliance Ensure that machine learning systems are developed and operated in accordance with applicable AI governance frameworks, regulatory requirements, and ethical best practices. Contribute to company wide AI governance efforts, including AI risk assessment, documentation, explainability, and stakeholder readiness. Promote appropriate AI literacy within the team and ensure responsible design and use of ML technologies. Operational Excellence Manage multiple complex initiatives simultaneously, balancing innovation, delivery commitments, and operational stability. Ensure adherence to industry best practices, architectural standards, and engineering quality bars. Maintain high levels of team morale, engagement, and delivery velocity. Skills we're looking for PhD in AI, Machine Learning, Computer Science, or a related field, or equivalent depth of industry experience. Deep technical expertise in machine learning, computer vision, and deep learning applied to real world, production systems. 10+ years of hands on experience in machine learning and computer vision, with a substantial portion in leadership roles. Significant experience leading and scaling machine learning teams in a product focused environment. Proven track record of delivering ML solutions end to end, from concept through production and ongoing optimization. Strong experience building and operating MLOps pipelines, data workflows, and production ML systems. Demonstrated ability to influence across organizational boundaries and communicate effectively with both technical and non technical stakeholders. Experience operating in highly dynamic, fast moving environments with competing priorities. Experience with regulated environments, AI governance frameworks, or compliance driven ML development would be beneficial Experience delivering ML solutions with measurable customer or business impact at scale To find out more As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we're a great place to work, drop an email to we'll be in touch. You can also find out more about careers at Unleash your potential and be part of our mission to power safe and rewarding digital lives.
Senior Machine Learning Engineer - Data Science Focus Based in London (Hybrid - 2 days onsite) Permanent, Full-Time Salary: Up to 95,000 (depending on experience) We are seeking a Senior Machine Learning Engineer to design and deliver production-grade ML systems for a leading digital gaming and gambling platform. This is a hands-on role combining data science expertise with engineering skills - you'll build models, optimise algorithms, and deploy solutions at scale to enhance customer engagement and decisioning. You'll work closely with Data Scientists to translate prototypes into robust applications, ensuring performance, governance, and reliability. If you're passionate about applied AI, data-driven problem solving, and building ML systems that deliver measurable impact, this is the role for you. Role and Responsibilities Data science & modelling: Develop, validate, and optimise predictive models using advanced ML algorithms (e.g., gradient boosting, logistic regression, ensemble methods). End-to-end ML engineering: Deploy models as APIs, batch jobs, and streaming services; implement CI/CD, monitoring, and rollback strategies. Feature engineering & pipelines: Build scalable data workflows and feature stores for ML applications. Infrastructure & tooling: Containerise applications with Docker, orchestrate with Kubernetes, and deploy securely in AWS. Model governance: Apply best practices for evaluation, drift monitoring, and compliance. Collaboration: Partner with Data Scientists and business stakeholders to translate insights into production-ready solutions. Key Skills and Experience Master's degree in a STEM or quantitative discipline (PhD nice to have). 3+ years of industrial ML engineering experience (not purely academic; not focused on Generative AI). Strong data science fundamentals: supervised learning, evaluation metrics, feature engineering, and experimentation. Production-grade Python proficiency and ability to write clean, maintainable code. Comfortable with complex SQL queries. Hands-on experience with AWS (ECR/ECS/EKS, Lambda, S3, IAM, CloudWatch), ideally AWS-certified. Experience with Docker and Kubernetes in production environments. Degree (BSc/MSc) in a STEM or quantitative discipline; PhD desirable. Strong communication skills and ability to explain technical concepts clearly. Apply now with your most up-to-date CV and a short note highlighting your experience with Python, SQL, AWS, Docker, Kubernetes, and data science projects. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Feb 28, 2026
Full time
Senior Machine Learning Engineer - Data Science Focus Based in London (Hybrid - 2 days onsite) Permanent, Full-Time Salary: Up to 95,000 (depending on experience) We are seeking a Senior Machine Learning Engineer to design and deliver production-grade ML systems for a leading digital gaming and gambling platform. This is a hands-on role combining data science expertise with engineering skills - you'll build models, optimise algorithms, and deploy solutions at scale to enhance customer engagement and decisioning. You'll work closely with Data Scientists to translate prototypes into robust applications, ensuring performance, governance, and reliability. If you're passionate about applied AI, data-driven problem solving, and building ML systems that deliver measurable impact, this is the role for you. Role and Responsibilities Data science & modelling: Develop, validate, and optimise predictive models using advanced ML algorithms (e.g., gradient boosting, logistic regression, ensemble methods). End-to-end ML engineering: Deploy models as APIs, batch jobs, and streaming services; implement CI/CD, monitoring, and rollback strategies. Feature engineering & pipelines: Build scalable data workflows and feature stores for ML applications. Infrastructure & tooling: Containerise applications with Docker, orchestrate with Kubernetes, and deploy securely in AWS. Model governance: Apply best practices for evaluation, drift monitoring, and compliance. Collaboration: Partner with Data Scientists and business stakeholders to translate insights into production-ready solutions. Key Skills and Experience Master's degree in a STEM or quantitative discipline (PhD nice to have). 3+ years of industrial ML engineering experience (not purely academic; not focused on Generative AI). Strong data science fundamentals: supervised learning, evaluation metrics, feature engineering, and experimentation. Production-grade Python proficiency and ability to write clean, maintainable code. Comfortable with complex SQL queries. Hands-on experience with AWS (ECR/ECS/EKS, Lambda, S3, IAM, CloudWatch), ideally AWS-certified. Experience with Docker and Kubernetes in production environments. Degree (BSc/MSc) in a STEM or quantitative discipline; PhD desirable. Strong communication skills and ability to explain technical concepts clearly. Apply now with your most up-to-date CV and a short note highlighting your experience with Python, SQL, AWS, Docker, Kubernetes, and data science projects. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
About Relation Relation is an end-to-end biotech company developing transformational medicines, with technology at our core. Our ambition is to understand human biology in unprecedented ways, discovering therapies to treat some of life's most devastating diseases. We leverage single-cell multi-omics directly from patient tissue, functional assays, and machine learning to drive disease understanding-from cause to cure. This year, we embarked on an exciting dual collaboration with GSK to tackle fibrosis and osteoarthritis, while also advancing our own internal osteoporosis programme. By combining our cutting edge ML capabilities with GSK's deep expertise in drug discovery, this partnership underscores our commitment to pioneering science and delivering impactful therapies to patients. We are rapidly scaling our technology and discovery teams, offering a unique opportunity to join one of the most innovative TechBio companies. Be part of our dynamic, interdisciplinary teams, collaborating closely to redefine the boundaries of possibility in drug discovery. Our state of the art wet and dry laboratories, located in the heart of London, provide an exceptional environment to foster interdisciplinarity and turn groundbreaking ideas into impactful therapies for patients. We are committed to building diverse and inclusive teams. Relation is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age. We cultivate innovation through collaboration, empowering every team member to do their best work and reach their highest potential. By joining Relation, you will become part of an exceptionally talented team with extraordinary leverage to advance the field of drug discovery. Your work will shape our culture, strategic direction, and, most importantly, impact patients' lives. The Opportunity This is a unique opportunity for a Senior/Principal Scientist to lead and shape statistical and population genomics efforts to accelerate target identification and validation across multiple therapeutic areas. You will work with large-scale human genetics resources (e.g. biobanks and population cohorts) and apply cutting edge statistical genetics methodologies to generate actionable insights. As part of the Cross Indication team, you will operate at the interface of human genetics, computational biology, and machine learning, translating genetic evidence into target prioritisation frameworks and mechanistic hypotheses. You will play a key role in developing robust, scalable analysis pipelines and ensuring genetic insights are integrated into decision making across the organisation. Your responsibilities Lead statistical and population genomics analyses using large-scale datasets to support target discovery and validation. Design and implement statistical genetics methodologies for target prioritisation, including approaches leveraging GWAS, fine mapping, colocalisation, polygenic risk, rare variant analyses, and functional annotation. Develop scalable computational workflows for reproducible genetics analysis, enabling robust and efficient delivery across multiple programmes. Integrate human genetics evidence with multi omics datasets (e.g. transcriptomics, proteomics) to uncover disease mechanisms and prioritise actionable targets. Partner closely with experimental, translational, and ML teams to validate hypotheses, interpret findings, and guide downstream decision making. Communicate results clearly and confidently to internal stakeholders, including presenting methods, results, risks/limitations, and recommendations. Contribute to publications, scientific communications, and project documentation, supporting scientific excellence and external visibility. Professionally, you have PhD in statistical genetics, genomics, computational biology, bioinformatics, or a related quantitative field. Post PhD experience, ideally including time in an industry, biotech, or pharmaceutical environment. Deep expertise in statistical genetics and population genomics, including experience with large scale human genetic datasets and post GWAS analyses. High proficiency in Python (preferred) and R, with experience working in high performance computing environments. Ability to operate independently at a senior level, providing technical leadership and driving projects from concept through delivery. Desirable knowledge or experiences Familiarity with single cell transcriptomics or patient derived datasets. Experience working in interdisciplinary teams within biotech or pharma settings. Knowledge of machine learning techniques applied to biological data. Experience with causal inference frameworks (e.g. Mendelian randomisation) to strengthen target validation. Strong understanding of the end to end drug discovery process and how genetic evidence informs decision making. Personally, you are Inclusive leader and team player. Clear communicator. Driven by impact. Humble and hungry to learn. Motivated and curious. Impact driven and passionate about improving patient outcomes. Comfortable working in dynamic, fast paced environments. Join us in this exciting role, where your contributions will directly impact advancing our understanding of genetics and disease risk, supporting our mission to deliver transformative medicines to patients. Together, we're not just conducting research-we're setting new standards in the fields of machine learning and genetics. The patient is waiting! Relation is a committed equal opportunities employer. RECRUITMENT AGENCIES: Please note that Relation does not accept unsolicited resumes from agencies. Resumes should not be forwarded to our job aliases or employees. Relation will not be liable for any fees associated with unsolicited CVs.
Feb 28, 2026
Full time
About Relation Relation is an end-to-end biotech company developing transformational medicines, with technology at our core. Our ambition is to understand human biology in unprecedented ways, discovering therapies to treat some of life's most devastating diseases. We leverage single-cell multi-omics directly from patient tissue, functional assays, and machine learning to drive disease understanding-from cause to cure. This year, we embarked on an exciting dual collaboration with GSK to tackle fibrosis and osteoarthritis, while also advancing our own internal osteoporosis programme. By combining our cutting edge ML capabilities with GSK's deep expertise in drug discovery, this partnership underscores our commitment to pioneering science and delivering impactful therapies to patients. We are rapidly scaling our technology and discovery teams, offering a unique opportunity to join one of the most innovative TechBio companies. Be part of our dynamic, interdisciplinary teams, collaborating closely to redefine the boundaries of possibility in drug discovery. Our state of the art wet and dry laboratories, located in the heart of London, provide an exceptional environment to foster interdisciplinarity and turn groundbreaking ideas into impactful therapies for patients. We are committed to building diverse and inclusive teams. Relation is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age. We cultivate innovation through collaboration, empowering every team member to do their best work and reach their highest potential. By joining Relation, you will become part of an exceptionally talented team with extraordinary leverage to advance the field of drug discovery. Your work will shape our culture, strategic direction, and, most importantly, impact patients' lives. The Opportunity This is a unique opportunity for a Senior/Principal Scientist to lead and shape statistical and population genomics efforts to accelerate target identification and validation across multiple therapeutic areas. You will work with large-scale human genetics resources (e.g. biobanks and population cohorts) and apply cutting edge statistical genetics methodologies to generate actionable insights. As part of the Cross Indication team, you will operate at the interface of human genetics, computational biology, and machine learning, translating genetic evidence into target prioritisation frameworks and mechanistic hypotheses. You will play a key role in developing robust, scalable analysis pipelines and ensuring genetic insights are integrated into decision making across the organisation. Your responsibilities Lead statistical and population genomics analyses using large-scale datasets to support target discovery and validation. Design and implement statistical genetics methodologies for target prioritisation, including approaches leveraging GWAS, fine mapping, colocalisation, polygenic risk, rare variant analyses, and functional annotation. Develop scalable computational workflows for reproducible genetics analysis, enabling robust and efficient delivery across multiple programmes. Integrate human genetics evidence with multi omics datasets (e.g. transcriptomics, proteomics) to uncover disease mechanisms and prioritise actionable targets. Partner closely with experimental, translational, and ML teams to validate hypotheses, interpret findings, and guide downstream decision making. Communicate results clearly and confidently to internal stakeholders, including presenting methods, results, risks/limitations, and recommendations. Contribute to publications, scientific communications, and project documentation, supporting scientific excellence and external visibility. Professionally, you have PhD in statistical genetics, genomics, computational biology, bioinformatics, or a related quantitative field. Post PhD experience, ideally including time in an industry, biotech, or pharmaceutical environment. Deep expertise in statistical genetics and population genomics, including experience with large scale human genetic datasets and post GWAS analyses. High proficiency in Python (preferred) and R, with experience working in high performance computing environments. Ability to operate independently at a senior level, providing technical leadership and driving projects from concept through delivery. Desirable knowledge or experiences Familiarity with single cell transcriptomics or patient derived datasets. Experience working in interdisciplinary teams within biotech or pharma settings. Knowledge of machine learning techniques applied to biological data. Experience with causal inference frameworks (e.g. Mendelian randomisation) to strengthen target validation. Strong understanding of the end to end drug discovery process and how genetic evidence informs decision making. Personally, you are Inclusive leader and team player. Clear communicator. Driven by impact. Humble and hungry to learn. Motivated and curious. Impact driven and passionate about improving patient outcomes. Comfortable working in dynamic, fast paced environments. Join us in this exciting role, where your contributions will directly impact advancing our understanding of genetics and disease risk, supporting our mission to deliver transformative medicines to patients. Together, we're not just conducting research-we're setting new standards in the fields of machine learning and genetics. The patient is waiting! Relation is a committed equal opportunities employer. RECRUITMENT AGENCIES: Please note that Relation does not accept unsolicited resumes from agencies. Resumes should not be forwarded to our job aliases or employees. Relation will not be liable for any fees associated with unsolicited CVs.
About us The Department of Informatics is looking to appoint a Lecturer in Artificial Intelligence (Academic Education Pathway). This is an exciting time to join us as we continue to grow our department and realise our vision of building a diverse, inclusive and innovative Department of Informatics at one the most prestigious universities in the UK. We are seeking an exceptional educator to join a multi-faculty team designing and delivering a sector-leading, fully online, interdisciplinary digital education programme: the MSc Applied Artificial Intelligence, launching in January 2027. This innovative programme will form part of a broader portfolio of interdisciplinary, AI-focused educational offerings across the university, designed to equip graduates from diverse academic and professional backgrounds with a rigorous understanding of artificial intelligence and its societal, ethical, and theoretical foundations. The postholder will play a central role in the design, development, and delivery of high-quality, engaging online learning experiences that reflect best practice in digital pedagogy and the evolving role of AI in society. The role will contribute to teaching core conceptual and contextual topics such as the foundations and history of AI, knowledge representation, reasoning and inference, search and decision-making, research methods, and the ethical and societal implications of AI and responsible innovation. You will work collaboratively with colleagues across multiple faculties to ensure the programme is coherent, academically rigorous, and genuinely interdisciplinary. King's has a number of family-friendly policies, including, the right to apply for flexible working, and support for staff returning from periods of extended absence, for example maternity leave. The Department of Informatics is committed to ensuring an inclusive interview process and will reimburse up to £250 towards any additional care costs (for a dependent child or adult) incurred as a result of attending an interview for this position. About the role Key responsibilities include: Contributing to the curriculum design, module development, and assessment strategy for the MSc Applied Artificial Intelligence. Delivering high-quality online teaching across areas such as reasoning and knowledge representation, search optimisation and decision-making. Supporting students in developing critical understanding of the history of AI and how responsible innovation is derived, research methods, and the broader implications of AI technologies across different sectors. Ensuring content is accessible and inclusive for a diverse global learner audience with varied academic and professional backgrounds. Innovating in digital pedagogy, including asynchronous and synchronous online teaching approaches, interactive content design, and online community building. Working as part of the multi-faculty team delivering the MSc and contributing to the wider suite of interdisciplinary AI-focused programmes. Contributing to scholarship in teaching and learning in AI education, consistent with the needs of the department and faculty. Delivering excellent student support, including acting as Personal Tutor to students on the MSc Applied Artificial Intelligence. Where required, undertaking enabling roles such as Senior Tutor or Assessment Sub-Board Chair, as part of the overall full-time workload allocation for the post. The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post. Working Pattern This is a full-time (35 hours per week) post, and you will be offered an indefinite contract. The role works with a hybrid working pattern. While some on-site presence will be required for team collaboration, events, and programme activities, there is potential for a substantial proportion of working hours to be undertaken remotely. About you: To be successful in this role, we are looking for candidates to have the following skills and experience: Ability to teach across AI foundations and more advanced topics of AI to learners from varied academic and professional backgrounds. Experience of online teaching, digital learning design, or innovative pedagogical approaches (highly desirable). Commitment to high-quality, learner-centred education and to shaping a leading online programme in applied artificial intelligence. Willingness to collaborate across disciplines and contribute to a dynamic, outward-facing programme team. Essential criteria: PhD in computer science, artificial intelligence or related field. Ability to teach at FHEQ level 7 (Master's level) across AI foundations and machine learning to learners from varied academic and professional backgrounds. Ability to develop and deliver high quality and innovative teaching, including teaching delivered by distance learning or online methods. Commitment to high quality, learner centred education and to shaping a leading online programme in applied artificial intelligence. Proven ability to collaborate across disciplines and contribute to a dynamic, outward facing programme team. Strong organisational skills, enabling management of curriculum development and delivery alongside any scholarship activity Desirable criteria: Experience of online teaching and assessments, digital learning design, or innovative pedagogical approaches (highly desirable). Evidence of pedagogical or education-focused scholarship outputs (e.g. publications in education journals). Closing date: 29 March 2026.
Feb 28, 2026
Full time
About us The Department of Informatics is looking to appoint a Lecturer in Artificial Intelligence (Academic Education Pathway). This is an exciting time to join us as we continue to grow our department and realise our vision of building a diverse, inclusive and innovative Department of Informatics at one the most prestigious universities in the UK. We are seeking an exceptional educator to join a multi-faculty team designing and delivering a sector-leading, fully online, interdisciplinary digital education programme: the MSc Applied Artificial Intelligence, launching in January 2027. This innovative programme will form part of a broader portfolio of interdisciplinary, AI-focused educational offerings across the university, designed to equip graduates from diverse academic and professional backgrounds with a rigorous understanding of artificial intelligence and its societal, ethical, and theoretical foundations. The postholder will play a central role in the design, development, and delivery of high-quality, engaging online learning experiences that reflect best practice in digital pedagogy and the evolving role of AI in society. The role will contribute to teaching core conceptual and contextual topics such as the foundations and history of AI, knowledge representation, reasoning and inference, search and decision-making, research methods, and the ethical and societal implications of AI and responsible innovation. You will work collaboratively with colleagues across multiple faculties to ensure the programme is coherent, academically rigorous, and genuinely interdisciplinary. King's has a number of family-friendly policies, including, the right to apply for flexible working, and support for staff returning from periods of extended absence, for example maternity leave. The Department of Informatics is committed to ensuring an inclusive interview process and will reimburse up to £250 towards any additional care costs (for a dependent child or adult) incurred as a result of attending an interview for this position. About the role Key responsibilities include: Contributing to the curriculum design, module development, and assessment strategy for the MSc Applied Artificial Intelligence. Delivering high-quality online teaching across areas such as reasoning and knowledge representation, search optimisation and decision-making. Supporting students in developing critical understanding of the history of AI and how responsible innovation is derived, research methods, and the broader implications of AI technologies across different sectors. Ensuring content is accessible and inclusive for a diverse global learner audience with varied academic and professional backgrounds. Innovating in digital pedagogy, including asynchronous and synchronous online teaching approaches, interactive content design, and online community building. Working as part of the multi-faculty team delivering the MSc and contributing to the wider suite of interdisciplinary AI-focused programmes. Contributing to scholarship in teaching and learning in AI education, consistent with the needs of the department and faculty. Delivering excellent student support, including acting as Personal Tutor to students on the MSc Applied Artificial Intelligence. Where required, undertaking enabling roles such as Senior Tutor or Assessment Sub-Board Chair, as part of the overall full-time workload allocation for the post. The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post. Working Pattern This is a full-time (35 hours per week) post, and you will be offered an indefinite contract. The role works with a hybrid working pattern. While some on-site presence will be required for team collaboration, events, and programme activities, there is potential for a substantial proportion of working hours to be undertaken remotely. About you: To be successful in this role, we are looking for candidates to have the following skills and experience: Ability to teach across AI foundations and more advanced topics of AI to learners from varied academic and professional backgrounds. Experience of online teaching, digital learning design, or innovative pedagogical approaches (highly desirable). Commitment to high-quality, learner-centred education and to shaping a leading online programme in applied artificial intelligence. Willingness to collaborate across disciplines and contribute to a dynamic, outward-facing programme team. Essential criteria: PhD in computer science, artificial intelligence or related field. Ability to teach at FHEQ level 7 (Master's level) across AI foundations and machine learning to learners from varied academic and professional backgrounds. Ability to develop and deliver high quality and innovative teaching, including teaching delivered by distance learning or online methods. Commitment to high quality, learner centred education and to shaping a leading online programme in applied artificial intelligence. Proven ability to collaborate across disciplines and contribute to a dynamic, outward facing programme team. Strong organisational skills, enabling management of curriculum development and delivery alongside any scholarship activity Desirable criteria: Experience of online teaching and assessments, digital learning design, or innovative pedagogical approaches (highly desirable). Evidence of pedagogical or education-focused scholarship outputs (e.g. publications in education journals). Closing date: 29 March 2026.
AI Fellow (AI4Science), AI Initiative, Global Health Programs page is loaded AI Fellow (AI4Science), AI Initiative, Global Health Programslocations: United Kingdom, London Project Officetime type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: March 9, 2026 (12 days left to apply)job requisition id: JR2427PATH current employees - please log in and applyPATH is a global nonprofit dedicated to achieving health equity. With more than 40 years of experience forging multisector partnerships and with expertise in science, economics, technology, advocacy, and dozens of other specialties, PATH develops and scales up innovative solutions to the world's most pressing heath challenges. PATH's AI Initiative is pioneering the use of generative AI and other advanced digital technologies to accelerate biomedical discovery, strengthen regulatory systems, and enhance the safety and scalability of digital healthcare.The Research Fellow will be a key member of the AI4Science team, working under the supervision of the Deputy Director (AI4Science) and the Chief AI Officer to deliver research across the team's portfolio. You will have a particular focus on a flagship programme funded by FCDO that aims to accelerate global health research through AI Co-Scientist tools. This programme includes developing a benchmarking framework for evaluating AI Co-Scientist tools, running real-world demonstration projects in areas such as mental health therapeutics, antimicrobial resistance, and malaria vector control, and establishing a secretariat to support partners in adopting AI-for-science workflows.This is a hands-on role ideal for an applied researcher (post-PhD or equivalent) who enjoys experimentation, interdisciplinary collaboration, and translating emerging AI capabilities into real scientific workflows. You will own specific workstreams within the AI4Science portfolio, from experimental design through execution and publication, while collaborating closely with senior technical leadership and external partners. You will develop and test AI-assisted scientific workflows, and contribute to the growing evidence base for how AI can accelerate biomedical discovery. You will also contribute to the wider AI4Science portfolio, including work on vaccine development and other projects as they arise. This role does not necessarily require developing new foundation models, but does require strong fluency in applying, evaluating, and orchestrating modern AI systems (including LLMs and agentic workflows) specifically for scientific research.If you're a researcher who wants to work at the cutting edge of AI and biomedical science, with the opportunity to see your work translate into real-world impact for underserved communities, this could be the role for you. Responsabilities : Contribute to and, where appropriate, lead research activities across multiple projects within the AI4Science portfolio, including: Designing, building, and iterating benchmark evaluations for AI Co-Scientist tools, covering tasks such as knowledge retrieval, reasoning, robustness, rediscovery, and adversarial testing. Supporting the delivery of real-world demonstration projects (e.g., mental health therapeutics, AMR susceptibility testing, malaria vector control), including facilitating expert workshops, running AI-assisted hypothesis generation exercises, and coordinating small-scale lab validation studies with partners. Contributing to a landscape mapping exercise to catalogue and functionally test available AI Co-Scientist tools. Practical coordination support to help FCDO partners articulate research questions, select appropriate AI tools, and execute guided research sprints. Contributing to other AI4Science projects, such as work on identifying novel correlates of protection to accelerate vaccine development using agentic AI workflows. Apply and develop quantitative research methods (e.g., experimental study design, statistical analysis) and technical AI methods (e.g., prompt engineering, agent architecture design, evaluation method development) both independently and in collaboration with partners. Contribute to the technical writing of study protocols, donor reports, peer-reviewed publications, and the publicly accessible AI4Science Playbook. Support the development and maintenance of collaborations with academic, industry, and Global South research partners. Project Support & Coordination Support the Deputy Director in ensuring the timely delivery of project outputs, including compliance with PATH and donor research ethics and data protection standards. Contribute to donor reporting and, as needed, serve as a technical point of contact for partners on specific project workstreams. Collaborate with colleagues across the AI initiative (including the Health and Regulatory Policy teams) and the wider organisation to advance cross-cutting objectives. Learning & Professional Development Stay current with the rapidly evolving AI-for-science landscape and proactively share insights with the team. Contribute to PATH's thought leadership in AI and global health, including through conference presentations, blog posts, and other external engagement. As the team grows, provide informal mentorship and technical guidance to more junior colleagues or interns. Required Skills & Experience PhD (or equivalent research experience) in a relevant subject, such as computational biology, bioinformatics, machine learning, immunology, chemistry, or a related biomedical or quantitative discipline. Demonstrable coding skills (Python preferred) sufficient to comfortably carry out independent AI research and prototyping, including experience working with large language models, AI/ML pipelines, or agentic workflows. Familiarity with, or strong interest in, one or more of the following: AI benchmarking and evaluation, natural language processing, agentic AI architectures. Experience in molecular design, drug discovery, and/or infectious disease biology is a significant plus. At least one peer-reviewed publication (or equivalent evidence of research output). A Passion for Applied Research You are motivated by research that has a real-world impact. You're excited by the idea of your work contributing to new treatments, better diagnostics, or more effective vector control - not just another paper. Rigour and Resourcefulness You can design sound experiments, handle messy data, and troubleshoot when things don't work as expected. You're comfortable working across disciplines and picking up new methods quickly. Strong Communication Skills You can explain complex technical work clearly to non-specialist audiences, write well, and collaborate effectively with researchers from diverse backgrounds and geographies. Comfort with Uncertainty The AI-for-science field is evolving fast, and this programme is deliberately exploratory. You thrive in environments where the path forward isn't always clear and you're energised (rather than daunted) by that. A Collaborative Mindset You work well as part of a small, agile team embedded in a large organisation. You're willing to support colleagues, share credit, and contribute to a positive team culture. To be selected, you must have legal authorization to work in the UK.
Feb 28, 2026
Full time
AI Fellow (AI4Science), AI Initiative, Global Health Programs page is loaded AI Fellow (AI4Science), AI Initiative, Global Health Programslocations: United Kingdom, London Project Officetime type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: March 9, 2026 (12 days left to apply)job requisition id: JR2427PATH current employees - please log in and applyPATH is a global nonprofit dedicated to achieving health equity. With more than 40 years of experience forging multisector partnerships and with expertise in science, economics, technology, advocacy, and dozens of other specialties, PATH develops and scales up innovative solutions to the world's most pressing heath challenges. PATH's AI Initiative is pioneering the use of generative AI and other advanced digital technologies to accelerate biomedical discovery, strengthen regulatory systems, and enhance the safety and scalability of digital healthcare.The Research Fellow will be a key member of the AI4Science team, working under the supervision of the Deputy Director (AI4Science) and the Chief AI Officer to deliver research across the team's portfolio. You will have a particular focus on a flagship programme funded by FCDO that aims to accelerate global health research through AI Co-Scientist tools. This programme includes developing a benchmarking framework for evaluating AI Co-Scientist tools, running real-world demonstration projects in areas such as mental health therapeutics, antimicrobial resistance, and malaria vector control, and establishing a secretariat to support partners in adopting AI-for-science workflows.This is a hands-on role ideal for an applied researcher (post-PhD or equivalent) who enjoys experimentation, interdisciplinary collaboration, and translating emerging AI capabilities into real scientific workflows. You will own specific workstreams within the AI4Science portfolio, from experimental design through execution and publication, while collaborating closely with senior technical leadership and external partners. You will develop and test AI-assisted scientific workflows, and contribute to the growing evidence base for how AI can accelerate biomedical discovery. You will also contribute to the wider AI4Science portfolio, including work on vaccine development and other projects as they arise. This role does not necessarily require developing new foundation models, but does require strong fluency in applying, evaluating, and orchestrating modern AI systems (including LLMs and agentic workflows) specifically for scientific research.If you're a researcher who wants to work at the cutting edge of AI and biomedical science, with the opportunity to see your work translate into real-world impact for underserved communities, this could be the role for you. Responsabilities : Contribute to and, where appropriate, lead research activities across multiple projects within the AI4Science portfolio, including: Designing, building, and iterating benchmark evaluations for AI Co-Scientist tools, covering tasks such as knowledge retrieval, reasoning, robustness, rediscovery, and adversarial testing. Supporting the delivery of real-world demonstration projects (e.g., mental health therapeutics, AMR susceptibility testing, malaria vector control), including facilitating expert workshops, running AI-assisted hypothesis generation exercises, and coordinating small-scale lab validation studies with partners. Contributing to a landscape mapping exercise to catalogue and functionally test available AI Co-Scientist tools. Practical coordination support to help FCDO partners articulate research questions, select appropriate AI tools, and execute guided research sprints. Contributing to other AI4Science projects, such as work on identifying novel correlates of protection to accelerate vaccine development using agentic AI workflows. Apply and develop quantitative research methods (e.g., experimental study design, statistical analysis) and technical AI methods (e.g., prompt engineering, agent architecture design, evaluation method development) both independently and in collaboration with partners. Contribute to the technical writing of study protocols, donor reports, peer-reviewed publications, and the publicly accessible AI4Science Playbook. Support the development and maintenance of collaborations with academic, industry, and Global South research partners. Project Support & Coordination Support the Deputy Director in ensuring the timely delivery of project outputs, including compliance with PATH and donor research ethics and data protection standards. Contribute to donor reporting and, as needed, serve as a technical point of contact for partners on specific project workstreams. Collaborate with colleagues across the AI initiative (including the Health and Regulatory Policy teams) and the wider organisation to advance cross-cutting objectives. Learning & Professional Development Stay current with the rapidly evolving AI-for-science landscape and proactively share insights with the team. Contribute to PATH's thought leadership in AI and global health, including through conference presentations, blog posts, and other external engagement. As the team grows, provide informal mentorship and technical guidance to more junior colleagues or interns. Required Skills & Experience PhD (or equivalent research experience) in a relevant subject, such as computational biology, bioinformatics, machine learning, immunology, chemistry, or a related biomedical or quantitative discipline. Demonstrable coding skills (Python preferred) sufficient to comfortably carry out independent AI research and prototyping, including experience working with large language models, AI/ML pipelines, or agentic workflows. Familiarity with, or strong interest in, one or more of the following: AI benchmarking and evaluation, natural language processing, agentic AI architectures. Experience in molecular design, drug discovery, and/or infectious disease biology is a significant plus. At least one peer-reviewed publication (or equivalent evidence of research output). A Passion for Applied Research You are motivated by research that has a real-world impact. You're excited by the idea of your work contributing to new treatments, better diagnostics, or more effective vector control - not just another paper. Rigour and Resourcefulness You can design sound experiments, handle messy data, and troubleshoot when things don't work as expected. You're comfortable working across disciplines and picking up new methods quickly. Strong Communication Skills You can explain complex technical work clearly to non-specialist audiences, write well, and collaborate effectively with researchers from diverse backgrounds and geographies. Comfort with Uncertainty The AI-for-science field is evolving fast, and this programme is deliberately exploratory. You thrive in environments where the path forward isn't always clear and you're energised (rather than daunted) by that. A Collaborative Mindset You work well as part of a small, agile team embedded in a large organisation. You're willing to support colleagues, share credit, and contribute to a positive team culture. To be selected, you must have legal authorization to work in the UK.
The Department of Informatics is looking to appoint a Lecturer in Artificial Intelligence, Programming and Software Development (Academic Education Pathway). This is an exciting time to join us as we continue to grow our department and realise our vision of building a diverse, inclusive and innovative Department of Informatics at one the most prestigious universities in the UK. We are seeking an exceptional educator with strong expertise in applied AI programming and software development to join a multi-faculty team designing and delivering a sector-leading, fully online, interdisciplinary digital education programme: the MSc Applied Artificial Intelligence, launching in January 2027. This innovative programme will sit within a broader portfolio of interdisciplinary, AI-focused educational offerings across the university. The postholder will play a central role in the design, development, and delivery of practice-oriented, programming-focused learning experiences that equip students from allied disciplines with the skills to build, deploy, and evaluate AI systems in real-world contexts. You will work collaboratively with colleagues across multiple faculties to ensure the programme is coherent, academically rigorous, and grounded in industry-relevant AI programming practices. King's has a number of family-friendly policies, including, the right to apply for flexible working, and support for staff returning from periods of extended absence, for example maternity leave. The Department of Informatics is committed to ensuring an inclusive interview process and will reimburse up to £250 towards any additional care costs (for a dependent child or adult) incurred as a result of attending an interview for this position. Key responsibilities include: Contribute to the curriculum design, module development, and assessment strategy for the MSc Applied Artificial Intelligence, with a strong emphasis on applied programming, software engineering, and system implementation with the specific aim of implementing AI solutions. Deliver high-quality online teaching focused on hands-on AI development, including topics such as: Programming for AI (e.g. Python-based workflows, data pipelines, model training and evaluation). Applied machine learning and deep learning implementation. Practical use of AI frameworks, libraries, and development tools. Building, testing, and deploying AI-enabled applications. Design and assess authentic, programming-based learning activities, including programming assignments, projects, and applied case studies that reflect real-world AI practice. Ensure all learning materials, programming activities, and assessments are accessible and inclusive for a diverse, global learner audience with varying technical backgrounds. Innovate in digital pedagogy for applied AI programming, including the use of interactive programming environments, asynchronous and synchronous online teaching, peer learning, and online developer communities. Work collaboratively within the multi-faculty MSc team to ensure technical coherence, programming skill progression, and alignment with industry practice, and contribute to the wider suite of interdisciplinary, AI-focused programmes. Contribute to a programme of scholarship of teaching and learning in applied AI programming and computing education, aligned with departmental and faculty priorities. Provide excellent student support, including acting as Personal Tutor to students on the MSc Applied Artificial Intelligence. Where required, undertake enabling academic roles such as Senior Tutor or Assessment Sub-Board Chair, as part of the overall full-time workload allocation. Working Pattern This is a fulltime, open-ended, role with a hybrid working pattern. While some onsite presence will be required for team collaboration, events, and programme activities, there is potential for a substantial proportion of working hours to be undertaken remotely. This is a full-time appointment, and you will be offered an indefinite contract. To be successful in this role, we are looking for candidates to have the following skills and experience: The successful candidate will demonstrate: Ability to teach across AI foundations, programming, and machine learning to learners from varied academic and professional backgrounds. Experience of online teaching, digital learning design, or innovative pedagogical approaches (highly desirable). Commitment to high quality, learner centred education and to shaping a leading online programme in applied artificial intelligence. Willingness to collaborate across disciplines and contribute to a dynamic, outward facing programme team. Essential criteria: PhD in computer science, artificial intelligence or related field. Ability to teach at FHEQ level 7 (Master's level) across AI foundations, programming, and machine learning to learners from varied academic and professional backgrounds. Ability to develop and deliver high quality and innovative teaching, including teaching delivered by distance learning or online methods Commitment to high quality, learner centered education and to shaping a leading online programme in applied artificial intelligence. Proven ability to collaborate across disciplines and contribute to a dynamic, outward facing programme team. Strong organisational skills, enabling management of curriculum development and delivery alongside any scholarship activity. Desirable criteria: Experience of online teaching, digital learning design, or innovative pedagogical approaches (highly desirable). Evidence of pedagogical or education-focused scholarship outputs (e.g. publications in education journals). Closing date: 29th March 2026.
Feb 28, 2026
Full time
The Department of Informatics is looking to appoint a Lecturer in Artificial Intelligence, Programming and Software Development (Academic Education Pathway). This is an exciting time to join us as we continue to grow our department and realise our vision of building a diverse, inclusive and innovative Department of Informatics at one the most prestigious universities in the UK. We are seeking an exceptional educator with strong expertise in applied AI programming and software development to join a multi-faculty team designing and delivering a sector-leading, fully online, interdisciplinary digital education programme: the MSc Applied Artificial Intelligence, launching in January 2027. This innovative programme will sit within a broader portfolio of interdisciplinary, AI-focused educational offerings across the university. The postholder will play a central role in the design, development, and delivery of practice-oriented, programming-focused learning experiences that equip students from allied disciplines with the skills to build, deploy, and evaluate AI systems in real-world contexts. You will work collaboratively with colleagues across multiple faculties to ensure the programme is coherent, academically rigorous, and grounded in industry-relevant AI programming practices. King's has a number of family-friendly policies, including, the right to apply for flexible working, and support for staff returning from periods of extended absence, for example maternity leave. The Department of Informatics is committed to ensuring an inclusive interview process and will reimburse up to £250 towards any additional care costs (for a dependent child or adult) incurred as a result of attending an interview for this position. Key responsibilities include: Contribute to the curriculum design, module development, and assessment strategy for the MSc Applied Artificial Intelligence, with a strong emphasis on applied programming, software engineering, and system implementation with the specific aim of implementing AI solutions. Deliver high-quality online teaching focused on hands-on AI development, including topics such as: Programming for AI (e.g. Python-based workflows, data pipelines, model training and evaluation). Applied machine learning and deep learning implementation. Practical use of AI frameworks, libraries, and development tools. Building, testing, and deploying AI-enabled applications. Design and assess authentic, programming-based learning activities, including programming assignments, projects, and applied case studies that reflect real-world AI practice. Ensure all learning materials, programming activities, and assessments are accessible and inclusive for a diverse, global learner audience with varying technical backgrounds. Innovate in digital pedagogy for applied AI programming, including the use of interactive programming environments, asynchronous and synchronous online teaching, peer learning, and online developer communities. Work collaboratively within the multi-faculty MSc team to ensure technical coherence, programming skill progression, and alignment with industry practice, and contribute to the wider suite of interdisciplinary, AI-focused programmes. Contribute to a programme of scholarship of teaching and learning in applied AI programming and computing education, aligned with departmental and faculty priorities. Provide excellent student support, including acting as Personal Tutor to students on the MSc Applied Artificial Intelligence. Where required, undertake enabling academic roles such as Senior Tutor or Assessment Sub-Board Chair, as part of the overall full-time workload allocation. Working Pattern This is a fulltime, open-ended, role with a hybrid working pattern. While some onsite presence will be required for team collaboration, events, and programme activities, there is potential for a substantial proportion of working hours to be undertaken remotely. This is a full-time appointment, and you will be offered an indefinite contract. To be successful in this role, we are looking for candidates to have the following skills and experience: The successful candidate will demonstrate: Ability to teach across AI foundations, programming, and machine learning to learners from varied academic and professional backgrounds. Experience of online teaching, digital learning design, or innovative pedagogical approaches (highly desirable). Commitment to high quality, learner centred education and to shaping a leading online programme in applied artificial intelligence. Willingness to collaborate across disciplines and contribute to a dynamic, outward facing programme team. Essential criteria: PhD in computer science, artificial intelligence or related field. Ability to teach at FHEQ level 7 (Master's level) across AI foundations, programming, and machine learning to learners from varied academic and professional backgrounds. Ability to develop and deliver high quality and innovative teaching, including teaching delivered by distance learning or online methods Commitment to high quality, learner centered education and to shaping a leading online programme in applied artificial intelligence. Proven ability to collaborate across disciplines and contribute to a dynamic, outward facing programme team. Strong organisational skills, enabling management of curriculum development and delivery alongside any scholarship activity. Desirable criteria: Experience of online teaching, digital learning design, or innovative pedagogical approaches (highly desirable). Evidence of pedagogical or education-focused scholarship outputs (e.g. publications in education journals). Closing date: 29th March 2026.
Lead Data Engineer/Head of Data Permanent On behalf of a fantstic cleint we are resourcing for the following role This is a senior, hands-on technical leadership role reporting directly to the CTO. You'll shape and deliver a modern data and AI platform, lead a small team of data and analytics engineers, and embed machine learning, AI agents, and advanced analytics into real customer workflows. The Role You'll own the end-to-end data and AI capability - from platform architecture through to production ML systems - ensuring data and AI are applied thoughtfully, responsibly, and with clear business impact. What You'll Do Design and evolve a secure, scalable data & AI platform with Snowflake at its core Build production-grade data pipelines, models, and data products for analytics and AI use cases Design, train, and deploy ML models, embeddings, and vector stores to enable AI-driven experiences Lead and mentor a small, high-impact team of data and analytics engineers Partner closely with Product, Engineering, and Infrastructure teams Set standards for data quality, governance, security, and performance Act as a trusted technical advisor to the CTO and senior leadership What We're Looking For Essential Expert-level Snowflake experience (modelling, optimisation, advanced features) Strong Python skills across data engineering, ML, and AI development Proven experience delivering production ML systems Hands-on experience with embeddings, vector databases, and LLM-driven systems Deep understanding of modern data engineering practices (ELT, orchestration, versioning) Nice to Have Background in data science or applied ML Experience building AI agents or intelligent automation Familiarity with cloud-native architectures and MLOps
Feb 28, 2026
Full time
Lead Data Engineer/Head of Data Permanent On behalf of a fantstic cleint we are resourcing for the following role This is a senior, hands-on technical leadership role reporting directly to the CTO. You'll shape and deliver a modern data and AI platform, lead a small team of data and analytics engineers, and embed machine learning, AI agents, and advanced analytics into real customer workflows. The Role You'll own the end-to-end data and AI capability - from platform architecture through to production ML systems - ensuring data and AI are applied thoughtfully, responsibly, and with clear business impact. What You'll Do Design and evolve a secure, scalable data & AI platform with Snowflake at its core Build production-grade data pipelines, models, and data products for analytics and AI use cases Design, train, and deploy ML models, embeddings, and vector stores to enable AI-driven experiences Lead and mentor a small, high-impact team of data and analytics engineers Partner closely with Product, Engineering, and Infrastructure teams Set standards for data quality, governance, security, and performance Act as a trusted technical advisor to the CTO and senior leadership What We're Looking For Essential Expert-level Snowflake experience (modelling, optimisation, advanced features) Strong Python skills across data engineering, ML, and AI development Proven experience delivering production ML systems Hands-on experience with embeddings, vector databases, and LLM-driven systems Deep understanding of modern data engineering practices (ELT, orchestration, versioning) Nice to Have Background in data science or applied ML Experience building AI agents or intelligent automation Familiarity with cloud-native architectures and MLOps
Forward Deployed Engineer Generative AI / LLM Deployment GenAI LangChain RAG AWS Kubernetes Customer-Facing We are hiring a Forward Deployed Engineer to lead the deployment of production-grade Generative AI and LLM solutions into enterprise environments. This is a hands-on, customer-facing role focused on building and deploying RAG pipelines, multi-agent systems and fine-tuned LLM applications using tools such as LangChain and LangGraph. You will embed with client teams, own technical delivery from prototype to production, and demonstrate measurable KPI impact. Key Responsibilities Design and deploy GenAI / LLM applications (RAG, agentic AI, fine-tuning) Lead production deployment on AWS, Azure or GCP Build scalable backend systems in Python (JavaScript a plus) Manage infrastructure using Kubernetes, Docker, Terraform Own end-to-end technical delivery across multiple client deployments Conduct debugging, optimisation and root cause analysis Communicate complex AI concepts to technical and non-technical stakeholders Requirements Strong experience building and deploying LLM / Generative AI solutions Hands-on with LangChain, RAG, multi-agent systems Cloud ML deployment experience (AWS, Azure or GCP) DevOps tooling: Kubernetes, CI/CD, GitHub, GitOps Customer-facing technical delivery experience Background in Machine Learning, Data Science or AI Engineering This role suits a Senior Machine Learning Engineer, Applied AI Engineer, AI Solutions Engineer or LLM Engineer who enjoys client impact, rapid prototyping and owning delivery in fast-moving environments. Apply now to work at the forefront of enterprise AI deployment and agentic systems.
Feb 27, 2026
Full time
Forward Deployed Engineer Generative AI / LLM Deployment GenAI LangChain RAG AWS Kubernetes Customer-Facing We are hiring a Forward Deployed Engineer to lead the deployment of production-grade Generative AI and LLM solutions into enterprise environments. This is a hands-on, customer-facing role focused on building and deploying RAG pipelines, multi-agent systems and fine-tuned LLM applications using tools such as LangChain and LangGraph. You will embed with client teams, own technical delivery from prototype to production, and demonstrate measurable KPI impact. Key Responsibilities Design and deploy GenAI / LLM applications (RAG, agentic AI, fine-tuning) Lead production deployment on AWS, Azure or GCP Build scalable backend systems in Python (JavaScript a plus) Manage infrastructure using Kubernetes, Docker, Terraform Own end-to-end technical delivery across multiple client deployments Conduct debugging, optimisation and root cause analysis Communicate complex AI concepts to technical and non-technical stakeholders Requirements Strong experience building and deploying LLM / Generative AI solutions Hands-on with LangChain, RAG, multi-agent systems Cloud ML deployment experience (AWS, Azure or GCP) DevOps tooling: Kubernetes, CI/CD, GitHub, GitOps Customer-facing technical delivery experience Background in Machine Learning, Data Science or AI Engineering This role suits a Senior Machine Learning Engineer, Applied AI Engineer, AI Solutions Engineer or LLM Engineer who enjoys client impact, rapid prototyping and owning delivery in fast-moving environments. Apply now to work at the forefront of enterprise AI deployment and agentic systems.
We believe in better . And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Sky are developing a cutting-edge AI Operations platform that supports large-scale streaming, content delivery, and live services across the Sky and NBCUniversal ecosystems. We are looking for a Senior Engineer who is passionate about comples systems and the advancement toward AI-assisted operations. This Senior Software Engineer position within AI Operations focuses on designing, building, and maintaining complex systems that enable alert ingestion, correlation, automation, and operational intelligence at scale. The role is hands-on and deeply technical, offering opportunities to influence platform architecture, contribute to AI-adjacent projects, and shape the application of intelligent automation across intricate operational environments. We utilize a range of technologies to achieve these goals, including machine learning, data engineering, AI, and GENAI for supporting GST. What you'll do Work as a full-stack software engineer, coding, developing, and testing applications using Golang and Python, across service, API, and automation layers Lead the strategic development and implementation of the AI Operations platform, driving AI-enabled software solutions for alert ingestion, correlation, automation, and operational workflows Design, build, and operate software and automated testing frameworks on AWS, including unit tests, integration tests, API tests, and environment-based validation Document and maintain every aspect of applications and software, including design specifications, configuration, deployment processes, and troubleshooting runbooks Train, mentor, and oversee development team members through code reviews, design walkthroughs, and technical guidance Locate and direct solutions for critical challenges involving software and hardware interfaces, performance bottlenecks, and reliability issues Deliver full-stack software development using continuous improvement techniques and automation, identifying root causes and resolving issues within distributed software systems Develop strong cross-functional relationships with leaders, product owners, engineers, programmers, and QA, contributing to planning, delivery, and operational support. What you'll bring Hands-on experience developing infrastructure-as-code ( IaC ) solutions in a data or platform engineering role, and working with Application Performance Management for monitoring, diagnostics, and performance analysis Proficie ncy in programming languages such as Golang and Python Proven expertise in building and scaling automated testing ecosystems on AWS , with the ability to design comprehensive test suites-including unit, integration, and API testing Hands-on experience working with algorithms and artificial intelligence, applied within software platforms or automation workflows Strong knowledge of REST APIs, i ncluding API design, versioning, and integration, with experience using low-code / no-code automation platforms Experience working with MongoDB and Postgres, including data modelling, query optimization, and operational support Proven experience creating and maintaining technical documentation, including design specifications, configuration guides, deployment processes, and troubleshooting documentation Experience maintaining architecture artifacts such as sequence diagrams and software specification diagrams to support system understanding and change management Ability to lead and introduce innovative design concepts, influencing development strategies, patterns, and engineering techniques Proven ability to provide technical solutions, troubleshoot engineering automation issues, and stay current with emerging software technologies to design features that complement the platform Team overview You'll join a globally distributed engineering team working across Sky and NBCUniversal platforms, supporting services used by millions of customers worldwide. The team operates at the intersection of software engineering, platform reliability, and AI-assisted operations. We build systems that help engineering and operations teams detect issues earlier, respond faster, and continuously improve platform resilience and operational outcomes. Collaboration across regions, disciplines, and time zones is a core part of how we work. Global Streaming Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose . You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Leeds is home to two Sky offices; our contact centre and digital tech hub at Whitehall, and our Central Square customer sales centre right at the heart of the city. Our modern spaces, with subsidised cafes and dedicated break-out spaces, provide a balance for our hybrid working teams. Need a break? You can blow off steam over a game of pool or table tennis, or stay fit with local gym discounts We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if , how far, and what next . But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 27, 2026
Full time
We believe in better . And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Sky are developing a cutting-edge AI Operations platform that supports large-scale streaming, content delivery, and live services across the Sky and NBCUniversal ecosystems. We are looking for a Senior Engineer who is passionate about comples systems and the advancement toward AI-assisted operations. This Senior Software Engineer position within AI Operations focuses on designing, building, and maintaining complex systems that enable alert ingestion, correlation, automation, and operational intelligence at scale. The role is hands-on and deeply technical, offering opportunities to influence platform architecture, contribute to AI-adjacent projects, and shape the application of intelligent automation across intricate operational environments. We utilize a range of technologies to achieve these goals, including machine learning, data engineering, AI, and GENAI for supporting GST. What you'll do Work as a full-stack software engineer, coding, developing, and testing applications using Golang and Python, across service, API, and automation layers Lead the strategic development and implementation of the AI Operations platform, driving AI-enabled software solutions for alert ingestion, correlation, automation, and operational workflows Design, build, and operate software and automated testing frameworks on AWS, including unit tests, integration tests, API tests, and environment-based validation Document and maintain every aspect of applications and software, including design specifications, configuration, deployment processes, and troubleshooting runbooks Train, mentor, and oversee development team members through code reviews, design walkthroughs, and technical guidance Locate and direct solutions for critical challenges involving software and hardware interfaces, performance bottlenecks, and reliability issues Deliver full-stack software development using continuous improvement techniques and automation, identifying root causes and resolving issues within distributed software systems Develop strong cross-functional relationships with leaders, product owners, engineers, programmers, and QA, contributing to planning, delivery, and operational support. What you'll bring Hands-on experience developing infrastructure-as-code ( IaC ) solutions in a data or platform engineering role, and working with Application Performance Management for monitoring, diagnostics, and performance analysis Proficie ncy in programming languages such as Golang and Python Proven expertise in building and scaling automated testing ecosystems on AWS , with the ability to design comprehensive test suites-including unit, integration, and API testing Hands-on experience working with algorithms and artificial intelligence, applied within software platforms or automation workflows Strong knowledge of REST APIs, i ncluding API design, versioning, and integration, with experience using low-code / no-code automation platforms Experience working with MongoDB and Postgres, including data modelling, query optimization, and operational support Proven experience creating and maintaining technical documentation, including design specifications, configuration guides, deployment processes, and troubleshooting documentation Experience maintaining architecture artifacts such as sequence diagrams and software specification diagrams to support system understanding and change management Ability to lead and introduce innovative design concepts, influencing development strategies, patterns, and engineering techniques Proven ability to provide technical solutions, troubleshoot engineering automation issues, and stay current with emerging software technologies to design features that complement the platform Team overview You'll join a globally distributed engineering team working across Sky and NBCUniversal platforms, supporting services used by millions of customers worldwide. The team operates at the intersection of software engineering, platform reliability, and AI-assisted operations. We build systems that help engineering and operations teams detect issues earlier, respond faster, and continuously improve platform resilience and operational outcomes. Collaboration across regions, disciplines, and time zones is a core part of how we work. Global Streaming Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose . You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Leeds is home to two Sky offices; our contact centre and digital tech hub at Whitehall, and our Central Square customer sales centre right at the heart of the city. Our modern spaces, with subsidised cafes and dedicated break-out spaces, provide a balance for our hybrid working teams. Need a break? You can blow off steam over a game of pool or table tennis, or stay fit with local gym discounts We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if , how far, and what next . But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Introduction Echo Labs is building the scientific, and technical foundation for ecological intelligence: a multimodal system to measure, model, and forecast Ecosystem Condition as a dynamic property. We are a collaborative and interdisciplinary team of scientists and engineers engaged in a planetary moonshot - with a public good mission, operating like a start up. We are a new Focused Research Organization (FRO) supported by Convergent Research and funded by the Advanced Research and Invention Agency to pursue high-risk, high-reward science in the public interest. About this role The Chief Science Officer (CSO) anchors this effort in scientific rigour, ecological credibility, and long-term legitimacy and plays a decisive role in ensuring that this infrastructure is scientifically sound and transformative. The CSO is responsible for ensuring that Echo's data, models, and interpretations faithfully reflect state-of-the-art ecological science while enabling bold, operational innovation. This role bridges fundamental ecology, field methods, and applied modelling, translating ecological theory into scalable, decision-grade infrastructure. This is a high-leverage role: you'll lead Echo's ecology vertical and relationship with the ecology community. The CSO reports to the CEO and works in close partnership with the Chief Technology Officer and Director of Product & Partnerships as a core member of Echo's executive leadership team. Core Responsibilities Conceptual Framework: Own and continuously refine Echo's scientific framing of Ecosystem Condition, grounded in ECT+/SEEA typologies and current ecological theory. Ensure scientific defensibility, interpretability, and transparency of Echo's outputs for the academic community, policymakers, and external partners. Set standards for scientific validation, benchmarking, and uncertainty characterisation across the programme. Data Strategy and Analytical Direction: Lead the identification, evaluation, and strategic use of existing ecological and Earth-observation datasets, determining when external data can accelerate progress versus when new data generation is essential. Set the analytical direction for how existing datasets are integrated, stress tested, or rejected, including defining appropriate benchmarks, comparators, and limitations. Guide early in silico analyses to inform sampling design, modelling priorities, and go/no go decisions, ensuring resources are focused on data and approaches with the highest scientific leverage. Establish criteria for reuse, interoperability, and alignment of legacy datasets with Echo's Ecosystem Condition framework, avoiding dependence on datasets that are ecologically misaligned or methodologically brittle. Ecological Data Generation: Lead scientific oversight of Echo's sampling architecture, ensuring ecological sensitivity and robustness. Guide methodological choices across in situ data streams (eDNA, acoustics, vegetation structure, soil health, hydrology, etc.). Oversee ecological QA/QC, signal separability testing, and temporal sensitivity to disturbance and recovery. Modelling Integration and Ecological Interpretability: Work hand in hand with the CTO and ML leads to ensure ecological meaning is preserved in latent representations ("ecosystem fingerprints") and predictive models. Validate that modelling choices align with ecological processes, scales, and constraints rather than spurious correlations. Champion explainability and ecological interpretability of model outputs. Scientific Leadership, Governance and External Engagement: Act as Echo's senior scientific representative to the ecological research community. Build trust and adoption through workshops, advisory engagement, and transparent publication of methods, data, and results. Shape Echo's contribution to emerging standards in ecological monitoring, modelling, and data governance. Interface with the Science Advisory Board, translating feedback into operational scientific decisions. Progression. In six months you will have Established an internal scientific definition of Ecosystem Condition, aligned with ECT+/SEEA and explicitly scoped to what Echo will and will not measure. Audited existing ecological data to identify usable signals, inferable dynamics, and critical gaps, guiding early go/no go decisions on new data collection. Set clear priorities for early models and metrics, focusing on a small number of high leverage downstream tasks rather than solving everything at once. Designed an initial metric and model architecture, including decisions on single vs. multi layer representations and a strategy for ecological interpretability. Led internal and external scientific workshops to align sampling, modelling, and core scientific questions, resulting in shared buy in and a v1 sampling design. Produced foundational scientific artifacts, including a v1 Ecosystem Condition framework, data to signal mapping, interpretability plan, and a scientific risk register. Profile (You Are) PhD (or equivalent) in ecology, ecosystem science, environmental science, or a closely related field. Deep understanding of ecosystem functioning, resilience, or biodiversity dynamics, ideally across multiple spatial scales. Familiarity with ecological modelling, including interaction with machine learning. Strong basis in advanced statistical methods. Proven background in rigorous experimental design. Demonstrated experience designing, interpreting, or overseeing field based ecological data collection. Track record of interdisciplinary collaboration across ecology, data science, and engineering. Exceptional scientific judgement and communication skills, with the ability to translate complexity into clarity. Highly organised and outcome focused, with experience structuring workplans, prioritising trade offs, and driving progress across interdisciplinary teams under time and resource constraints. Highly Valued Experience Experience working with multimodal ecological datasets (e.g. combining field data with Earth observation). Prior involvement in large scale or national ecological monitoring programmes. Experience engaging with policy, regulatory, or applied decision making contexts. Familiarity with FAIR + CARE data principles or ecological data governance. Leadership roles in collaborative or mission driven research initiatives. Demonstrated ability to translate scientific vision into delivered products or platforms, with experience taking complex research programmes from concept through execution against clear timelines and milestones. Track record of operating in delivery oriented environments (e.g. research infrastructure builds, applied science programmes, or mission driven organisations) where scientific ambition is matched with disciplined execution. Outro We're bringing together top talent from academia, industry, and startups to build a new model for innovative R&D. We are committed to creating an inclusive and diverse workplace where everyone has the opportunity to thrive. We believe in hiring individuals based on their unique talents-not on race, color, religion, ethnicity, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other characteristic protected by law or our company policies. We are more than a proud Equal Employment Opportunity employer. Our goal is to foster a healthy, safe, and respectful environment where all employees are valued and treated with dignity.
Feb 27, 2026
Full time
Introduction Echo Labs is building the scientific, and technical foundation for ecological intelligence: a multimodal system to measure, model, and forecast Ecosystem Condition as a dynamic property. We are a collaborative and interdisciplinary team of scientists and engineers engaged in a planetary moonshot - with a public good mission, operating like a start up. We are a new Focused Research Organization (FRO) supported by Convergent Research and funded by the Advanced Research and Invention Agency to pursue high-risk, high-reward science in the public interest. About this role The Chief Science Officer (CSO) anchors this effort in scientific rigour, ecological credibility, and long-term legitimacy and plays a decisive role in ensuring that this infrastructure is scientifically sound and transformative. The CSO is responsible for ensuring that Echo's data, models, and interpretations faithfully reflect state-of-the-art ecological science while enabling bold, operational innovation. This role bridges fundamental ecology, field methods, and applied modelling, translating ecological theory into scalable, decision-grade infrastructure. This is a high-leverage role: you'll lead Echo's ecology vertical and relationship with the ecology community. The CSO reports to the CEO and works in close partnership with the Chief Technology Officer and Director of Product & Partnerships as a core member of Echo's executive leadership team. Core Responsibilities Conceptual Framework: Own and continuously refine Echo's scientific framing of Ecosystem Condition, grounded in ECT+/SEEA typologies and current ecological theory. Ensure scientific defensibility, interpretability, and transparency of Echo's outputs for the academic community, policymakers, and external partners. Set standards for scientific validation, benchmarking, and uncertainty characterisation across the programme. Data Strategy and Analytical Direction: Lead the identification, evaluation, and strategic use of existing ecological and Earth-observation datasets, determining when external data can accelerate progress versus when new data generation is essential. Set the analytical direction for how existing datasets are integrated, stress tested, or rejected, including defining appropriate benchmarks, comparators, and limitations. Guide early in silico analyses to inform sampling design, modelling priorities, and go/no go decisions, ensuring resources are focused on data and approaches with the highest scientific leverage. Establish criteria for reuse, interoperability, and alignment of legacy datasets with Echo's Ecosystem Condition framework, avoiding dependence on datasets that are ecologically misaligned or methodologically brittle. Ecological Data Generation: Lead scientific oversight of Echo's sampling architecture, ensuring ecological sensitivity and robustness. Guide methodological choices across in situ data streams (eDNA, acoustics, vegetation structure, soil health, hydrology, etc.). Oversee ecological QA/QC, signal separability testing, and temporal sensitivity to disturbance and recovery. Modelling Integration and Ecological Interpretability: Work hand in hand with the CTO and ML leads to ensure ecological meaning is preserved in latent representations ("ecosystem fingerprints") and predictive models. Validate that modelling choices align with ecological processes, scales, and constraints rather than spurious correlations. Champion explainability and ecological interpretability of model outputs. Scientific Leadership, Governance and External Engagement: Act as Echo's senior scientific representative to the ecological research community. Build trust and adoption through workshops, advisory engagement, and transparent publication of methods, data, and results. Shape Echo's contribution to emerging standards in ecological monitoring, modelling, and data governance. Interface with the Science Advisory Board, translating feedback into operational scientific decisions. Progression. In six months you will have Established an internal scientific definition of Ecosystem Condition, aligned with ECT+/SEEA and explicitly scoped to what Echo will and will not measure. Audited existing ecological data to identify usable signals, inferable dynamics, and critical gaps, guiding early go/no go decisions on new data collection. Set clear priorities for early models and metrics, focusing on a small number of high leverage downstream tasks rather than solving everything at once. Designed an initial metric and model architecture, including decisions on single vs. multi layer representations and a strategy for ecological interpretability. Led internal and external scientific workshops to align sampling, modelling, and core scientific questions, resulting in shared buy in and a v1 sampling design. Produced foundational scientific artifacts, including a v1 Ecosystem Condition framework, data to signal mapping, interpretability plan, and a scientific risk register. Profile (You Are) PhD (or equivalent) in ecology, ecosystem science, environmental science, or a closely related field. Deep understanding of ecosystem functioning, resilience, or biodiversity dynamics, ideally across multiple spatial scales. Familiarity with ecological modelling, including interaction with machine learning. Strong basis in advanced statistical methods. Proven background in rigorous experimental design. Demonstrated experience designing, interpreting, or overseeing field based ecological data collection. Track record of interdisciplinary collaboration across ecology, data science, and engineering. Exceptional scientific judgement and communication skills, with the ability to translate complexity into clarity. Highly organised and outcome focused, with experience structuring workplans, prioritising trade offs, and driving progress across interdisciplinary teams under time and resource constraints. Highly Valued Experience Experience working with multimodal ecological datasets (e.g. combining field data with Earth observation). Prior involvement in large scale or national ecological monitoring programmes. Experience engaging with policy, regulatory, or applied decision making contexts. Familiarity with FAIR + CARE data principles or ecological data governance. Leadership roles in collaborative or mission driven research initiatives. Demonstrated ability to translate scientific vision into delivered products or platforms, with experience taking complex research programmes from concept through execution against clear timelines and milestones. Track record of operating in delivery oriented environments (e.g. research infrastructure builds, applied science programmes, or mission driven organisations) where scientific ambition is matched with disciplined execution. Outro We're bringing together top talent from academia, industry, and startups to build a new model for innovative R&D. We are committed to creating an inclusive and diverse workplace where everyone has the opportunity to thrive. We believe in hiring individuals based on their unique talents-not on race, color, religion, ethnicity, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other characteristic protected by law or our company policies. We are more than a proud Equal Employment Opportunity employer. Our goal is to foster a healthy, safe, and respectful environment where all employees are valued and treated with dignity.
About Contentsquare Contentsquare is the all in one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers' whole online journey. We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We're here to stay-and we're looking for team members who are excited to drive impact and help us scale even further. Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler-for our customers, their customers, and each other. Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog. Role Overview 1. This is a software engineering role. We are looking for applicants with minimum 5 years of software engineering experience, with a particular background in TypeScript. While we are building software on top of LLMs, this is not a machine learning role. 2. This role is remote (France, Spain, Italy, Poland, Germany) but can also be office based (hybrid) in Barcelona, Paris, Milan, Munich or Cairo. We're looking for a Senior Fullstack Engineer (Applied AI) to join one of several exciting product initiatives currently in progress that leverage the latest in AI, particularly using Large Language Models (LLMs). One example project is extending our AI CoPilot product (currently only available in Heap) to more surfaces, allowing users without expertise in product or digital experience analytics to answer their questions simply by asking them. We are moving rapidly to leverage LLMs to reduce time to insight, make setup easier, and much more. As our next Senior Software Engineer (Applied AI), you will be focused on product development, with a side of early product iteration. For example, we expect engineers to participate in user interviews as we validate product hypotheses. This is an exciting opportunity to work in a "startup within the startup." We move quickly from idea to proof of concept to interview to product, ensuring that what we build provides actual value to our customers. As LLMs and the related technologies are growing and changing rapidly, we are enthusiastic about new ideas and libraries but discerning - what we build is foundational. We're a distributed team that operates across the US and Europe. We're open to hiring the right person anywhere within the US East Coast time zone or Europe. What we're looking for Desire to work in a fast paced development environment where the customer is in the loop. We prefer to fail fast and start over than to learn too late that we've built the wrong thing. Strong motivation to build an AI feature. Extensive fullstack web application development experience (5+ years), preferably in a data related industry. Experience with TypeScript, with a variety of front end frameworks (React, Vue, Node ). Nice to have Strong opinions, weakly held about how to evaluate the performance of an LLM based application. Experience bringing an application built on top of LLMs from inception to market. Ability to iterate/prototype rapidly to answer data related using LLMs (and other ML when appropriate). Awareness of what LLMs are good at, what they're not good at, and how to navigate this. Familiarity with various LLM providers and their relative tradeoffs. Why you should join Contentsquare We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we're aligned with the employees' needs. Here are a few we want to highlight: Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year Work flexibility: hybrid and remote work policies Generous paid time off policy (every location is different) Lifestyle allowance A Culture Crew in every country we're based in to coordinate regular activities for employees to get to know each other and bond outside of work Every full time employee receives stock options, allowing them to share in the company's success We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts And more benefits tailored to each country Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal. Your personal data will be securely stored in our hosting provider's data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws. Contentsquare may use AI assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.
Feb 27, 2026
Full time
About Contentsquare Contentsquare is the all in one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers' whole online journey. We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We're here to stay-and we're looking for team members who are excited to drive impact and help us scale even further. Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler-for our customers, their customers, and each other. Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog. Role Overview 1. This is a software engineering role. We are looking for applicants with minimum 5 years of software engineering experience, with a particular background in TypeScript. While we are building software on top of LLMs, this is not a machine learning role. 2. This role is remote (France, Spain, Italy, Poland, Germany) but can also be office based (hybrid) in Barcelona, Paris, Milan, Munich or Cairo. We're looking for a Senior Fullstack Engineer (Applied AI) to join one of several exciting product initiatives currently in progress that leverage the latest in AI, particularly using Large Language Models (LLMs). One example project is extending our AI CoPilot product (currently only available in Heap) to more surfaces, allowing users without expertise in product or digital experience analytics to answer their questions simply by asking them. We are moving rapidly to leverage LLMs to reduce time to insight, make setup easier, and much more. As our next Senior Software Engineer (Applied AI), you will be focused on product development, with a side of early product iteration. For example, we expect engineers to participate in user interviews as we validate product hypotheses. This is an exciting opportunity to work in a "startup within the startup." We move quickly from idea to proof of concept to interview to product, ensuring that what we build provides actual value to our customers. As LLMs and the related technologies are growing and changing rapidly, we are enthusiastic about new ideas and libraries but discerning - what we build is foundational. We're a distributed team that operates across the US and Europe. We're open to hiring the right person anywhere within the US East Coast time zone or Europe. What we're looking for Desire to work in a fast paced development environment where the customer is in the loop. We prefer to fail fast and start over than to learn too late that we've built the wrong thing. Strong motivation to build an AI feature. Extensive fullstack web application development experience (5+ years), preferably in a data related industry. Experience with TypeScript, with a variety of front end frameworks (React, Vue, Node ). Nice to have Strong opinions, weakly held about how to evaluate the performance of an LLM based application. Experience bringing an application built on top of LLMs from inception to market. Ability to iterate/prototype rapidly to answer data related using LLMs (and other ML when appropriate). Awareness of what LLMs are good at, what they're not good at, and how to navigate this. Familiarity with various LLM providers and their relative tradeoffs. Why you should join Contentsquare We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we're aligned with the employees' needs. Here are a few we want to highlight: Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year Work flexibility: hybrid and remote work policies Generous paid time off policy (every location is different) Lifestyle allowance A Culture Crew in every country we're based in to coordinate regular activities for employees to get to know each other and bond outside of work Every full time employee receives stock options, allowing them to share in the company's success We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts And more benefits tailored to each country Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal. Your personal data will be securely stored in our hosting provider's data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws. Contentsquare may use AI assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.
Introduction Echo Labs is building a scientific, and technical foundation for ecological intelligence: a multimodal system to measure, model, and forecast Ecosystem Condition as a dynamic property. We are a collaborative and interdisciplinary team of scientists and engineers engaged in a planetary moonshot - with a public good mission, operating like a start up. We are a new Focused Research Organization (FRO) supported by Convergent Research and funded by the Advanced Research and Invention Agency to pursue high-risk, high-reward science in the public interest. About this role Echo Labs is seeking a Director of Modelling to design and build the data pipelines and modelling infrastructure that translate raw ecological signals into testable models of ecosystem condition. You will help turn ecological hypotheses into experiments, experiments into validated models, and validated models into decision-grade outputs. As we explore what is possible with new measures and representations of ecosystem state, you will be responsible for evaluating progress. You will help define success in a system that is complex to model using results that are challenging to interpret. This role reports to the Chief Technology Officer and works in close partnership with the Chief Science Officer. This is a rare opportunity to architect the conceptual and technical frameworks that define how ecosystems are measured and modelled. Core Responsibilities Experiment design & strategy: Design experiments that isolate signal from noise in ecological data, and design tests that can increment progress forward when results are ambiguous. Work with the CTO to prioritize intermediate outputs, publication opportunities, and risks. Work iteratively with the CSO to test and refine modelling approaches and uncertainty quantification that can be interpreted in ecological context. Define a standardization strategy that ensures model comparability across ecosystems and geographies. Research execution: Translate ecological hypotheses from the CSO into testable ML experiments. Implement, train, and evaluate models that characterise ecosystem condition across multiple measurement modalities. This will range from implementing classic machine learning to fine-tuning modern deep learning models. Contribute to research outputs: white papers, technical documentation, and peer-reviewed publications. Maintain infrastructure: Working with a growing team under your management, you will develop and maintain the technical stack to ensure reproducible, rapid experimentation. Team and growth: Work with the leadership team to hire and lead additional engineers and data scientists. Evaluate and communicate needs and opportunities to creatively accelerate progress. Establish technical standards, code review practices, and documentation norms. Profile (You Have) 8+ years in machine learning, data engineering, or applied research with end-to-end system ownership. Track record with machine learning infrastructure and experiment tracking, model versioning, reproducible pipelines. Experience with multimodal data. At minimum two of time-series sensor data, audio/acoustic data, imagery, or geospatial/remote sensing. Experience with cloud platforms (AWS or GCP) and MLOps tooling. Demonstrated ability to scope problems, make architectural decisions, and deliver without close supervision. Strong scientific communication. You have the ability to explain technical choices across domains and document work for reproducibility. Highly Valued Experience Background in ecology, environmental science, Earth observation, or prior work with ecological datasets. Prior work with bioacoustic data, eDNA, or biodiversity monitoring systems. Experience hiring and managing technical teams at early-stage organizations. Contributions to open-source ML or scientific software projects. Progression In the first six months, you'll help deliver an architecture for Echo's modeling platform. Core data pipelines will be operational using previously-generated datasets. First experiments are running to explore how ecosystem condition can be characterized across dimensions of ecosystem condition defined in conjunction with the CSO and integrating feedback from expert workshops. Initial technical documentation and reproducibility standards in place. You have an idea of what first major research outputs (white papers or publications) will be and how to communicate them. Hiring plan for technical team defined. Outro We're bringing together top talent from academia, industry, and startups to build a new model for innovative R&D. We are committed to creating an inclusive and diverse workplace where everyone has the opportunity to thrive. We believe in hiring individuals based on their unique talents-not on race, color, religion, ethnicity, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other characteristic protected by law or our company policies. We are more than a proud Equal Employment Opportunity employer. Our goal is to foster a healthy, safe, and respectful environment where all employees are valued and treated with dignity. 145000 - 168000 GBP a year Title commensurate with experience: Senior Director / Chief Technology Officer possible. Bonus: Performance-based
Feb 26, 2026
Full time
Introduction Echo Labs is building a scientific, and technical foundation for ecological intelligence: a multimodal system to measure, model, and forecast Ecosystem Condition as a dynamic property. We are a collaborative and interdisciplinary team of scientists and engineers engaged in a planetary moonshot - with a public good mission, operating like a start up. We are a new Focused Research Organization (FRO) supported by Convergent Research and funded by the Advanced Research and Invention Agency to pursue high-risk, high-reward science in the public interest. About this role Echo Labs is seeking a Director of Modelling to design and build the data pipelines and modelling infrastructure that translate raw ecological signals into testable models of ecosystem condition. You will help turn ecological hypotheses into experiments, experiments into validated models, and validated models into decision-grade outputs. As we explore what is possible with new measures and representations of ecosystem state, you will be responsible for evaluating progress. You will help define success in a system that is complex to model using results that are challenging to interpret. This role reports to the Chief Technology Officer and works in close partnership with the Chief Science Officer. This is a rare opportunity to architect the conceptual and technical frameworks that define how ecosystems are measured and modelled. Core Responsibilities Experiment design & strategy: Design experiments that isolate signal from noise in ecological data, and design tests that can increment progress forward when results are ambiguous. Work with the CTO to prioritize intermediate outputs, publication opportunities, and risks. Work iteratively with the CSO to test and refine modelling approaches and uncertainty quantification that can be interpreted in ecological context. Define a standardization strategy that ensures model comparability across ecosystems and geographies. Research execution: Translate ecological hypotheses from the CSO into testable ML experiments. Implement, train, and evaluate models that characterise ecosystem condition across multiple measurement modalities. This will range from implementing classic machine learning to fine-tuning modern deep learning models. Contribute to research outputs: white papers, technical documentation, and peer-reviewed publications. Maintain infrastructure: Working with a growing team under your management, you will develop and maintain the technical stack to ensure reproducible, rapid experimentation. Team and growth: Work with the leadership team to hire and lead additional engineers and data scientists. Evaluate and communicate needs and opportunities to creatively accelerate progress. Establish technical standards, code review practices, and documentation norms. Profile (You Have) 8+ years in machine learning, data engineering, or applied research with end-to-end system ownership. Track record with machine learning infrastructure and experiment tracking, model versioning, reproducible pipelines. Experience with multimodal data. At minimum two of time-series sensor data, audio/acoustic data, imagery, or geospatial/remote sensing. Experience with cloud platforms (AWS or GCP) and MLOps tooling. Demonstrated ability to scope problems, make architectural decisions, and deliver without close supervision. Strong scientific communication. You have the ability to explain technical choices across domains and document work for reproducibility. Highly Valued Experience Background in ecology, environmental science, Earth observation, or prior work with ecological datasets. Prior work with bioacoustic data, eDNA, or biodiversity monitoring systems. Experience hiring and managing technical teams at early-stage organizations. Contributions to open-source ML or scientific software projects. Progression In the first six months, you'll help deliver an architecture for Echo's modeling platform. Core data pipelines will be operational using previously-generated datasets. First experiments are running to explore how ecosystem condition can be characterized across dimensions of ecosystem condition defined in conjunction with the CSO and integrating feedback from expert workshops. Initial technical documentation and reproducibility standards in place. You have an idea of what first major research outputs (white papers or publications) will be and how to communicate them. Hiring plan for technical team defined. Outro We're bringing together top talent from academia, industry, and startups to build a new model for innovative R&D. We are committed to creating an inclusive and diverse workplace where everyone has the opportunity to thrive. We believe in hiring individuals based on their unique talents-not on race, color, religion, ethnicity, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other characteristic protected by law or our company policies. We are more than a proud Equal Employment Opportunity employer. Our goal is to foster a healthy, safe, and respectful environment where all employees are valued and treated with dignity. 145000 - 168000 GBP a year Title commensurate with experience: Senior Director / Chief Technology Officer possible. Bonus: Performance-based
Introduction Echo Labs is building a scientific, and technical foundation for ecological intelligence: a multimodal system to measure, model, and forecast Ecosystem Condition as a dynamic property. We are a collaborative and interdisciplinary team of scientists and engineers engaged in a planetary moonshot - with a public good mission, operating like a start up. We are a new Focused Research Organization (FRO) supported by Convergent Research and funded by the Advanced Research and Invention Agency to pursue high-risk, high-reward science in the public interest. About this role Echo Labs is seeking a Director of Modelling to design and build the data pipelines and modelling infrastructure that translate raw ecological signals into testable models of ecosystem condition. You will help turn ecological hypotheses into experiments, experiments into validated models, and validated models into decision grade outputs. As we explore what is possible with new measures and representations of ecosystem state, you will be responsible for evaluating progress. You will help define success in a system that is complex to model using results that are challenging to interpret. This role reports to the Chief Technology Officer and works in close partnership with the Chief Science Officer. This is a rare opportunity to architect the conceptual and technical frameworks that define how ecosystems are measured and modelled. Core Responsibilities Experiment design & strategy: Design experiments that isolate signal from noise in ecological data, and design tests that can increment progress forward when results are ambiguous. Work with the CTO to prioritize intermediate outputs, publication opportunities, and risks. Work iteratively with the CSO to test and refine modelling approaches and uncertainty quantification that can be interpreted in ecological context. Define a standardization strategy that ensures model comparability across ecosystems and geographies. Research execution: Translate ecological hypotheses from the CSO into testable ML experiments. Implement, train, and evaluate models that characterise ecosystem condition across multiple measurement modalities. This will range from implementing classic machine learning to fine tuning modern deep learning models. Contribute to research outputs: white papers, technical documentation, and peer reviewed publications. Maintain infrastructure: Working with a growing team under your management, you will develop and maintain the technical stack to ensure reproducible, rapid experimentation. Team and growth: Work with the leadership team to hire and lead additional engineers and data scientists. Evaluate and communicate needs and opportunities to creatively accelerate progress. Establish technical standards, code review practices, and documentation norms. Profile (You Have) 8+ years in machine learning, data engineering, or applied research with end to end system ownership. Track record with machine learning infrastructure and experiment tracking, model versioning, reproducible pipelines. Experience with multimodal data. At minimum two of time series sensor data, audio/acoustic data, imagery, or geospatial/remote sensing. Experience with cloud platforms (AWS or GCP) and MLOps tooling. Demonstrated ability to scope problems, make architectural decisions, and deliver without close supervision. Strong scientific communication. You have the ability to explain technical choices across domains and document work for reproducibility. Highly Valued Experience: Background in ecology, environmental science, Earth observation, or prior work with ecological datasets. Prior work with bioacoustic data, eDNA, or biodiversity monitoring systems. Experience hiring and managing technical teams at early stage organizations. Contributions to open source ML or scientific software projects. £145,000 - £168,000 a year Title commensurate with experience: Senior Director / Chief Technology Officer possible. Bonus: Performance based Progression In the first six months, you'll help deliver an architecture for Echo's modeling platform. Core data pipelines will be operational using previously generated datasets. First experiments are running to explore how ecosystem condition can be characterized across dimensions of ecosystem condition defined in conjunction with the CSO and integrating feedback from expert workshops. Initial technical documentation and reproducibility standards in place. You have an idea of what first major research outputs (white papers or publications) will be and how to communicate them. Hiring plan for technical team defined. Outro We're bringing together top talent from academia, industry, and startups to build a new model for innovative R&D. We are committed to creating an inclusive and diverse workplace where everyone has the opportunity to thrive. We believe in hiring individuals based on their unique talents-not on race, color, religion, ethnicity, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other characteristic protected by law or our company policies. We are more than a proud Equal Employment Opportunity employer. Our goal is to foster a healthy, safe, and respectful environment where all employees are valued and treated with dignity.
Feb 25, 2026
Full time
Introduction Echo Labs is building a scientific, and technical foundation for ecological intelligence: a multimodal system to measure, model, and forecast Ecosystem Condition as a dynamic property. We are a collaborative and interdisciplinary team of scientists and engineers engaged in a planetary moonshot - with a public good mission, operating like a start up. We are a new Focused Research Organization (FRO) supported by Convergent Research and funded by the Advanced Research and Invention Agency to pursue high-risk, high-reward science in the public interest. About this role Echo Labs is seeking a Director of Modelling to design and build the data pipelines and modelling infrastructure that translate raw ecological signals into testable models of ecosystem condition. You will help turn ecological hypotheses into experiments, experiments into validated models, and validated models into decision grade outputs. As we explore what is possible with new measures and representations of ecosystem state, you will be responsible for evaluating progress. You will help define success in a system that is complex to model using results that are challenging to interpret. This role reports to the Chief Technology Officer and works in close partnership with the Chief Science Officer. This is a rare opportunity to architect the conceptual and technical frameworks that define how ecosystems are measured and modelled. Core Responsibilities Experiment design & strategy: Design experiments that isolate signal from noise in ecological data, and design tests that can increment progress forward when results are ambiguous. Work with the CTO to prioritize intermediate outputs, publication opportunities, and risks. Work iteratively with the CSO to test and refine modelling approaches and uncertainty quantification that can be interpreted in ecological context. Define a standardization strategy that ensures model comparability across ecosystems and geographies. Research execution: Translate ecological hypotheses from the CSO into testable ML experiments. Implement, train, and evaluate models that characterise ecosystem condition across multiple measurement modalities. This will range from implementing classic machine learning to fine tuning modern deep learning models. Contribute to research outputs: white papers, technical documentation, and peer reviewed publications. Maintain infrastructure: Working with a growing team under your management, you will develop and maintain the technical stack to ensure reproducible, rapid experimentation. Team and growth: Work with the leadership team to hire and lead additional engineers and data scientists. Evaluate and communicate needs and opportunities to creatively accelerate progress. Establish technical standards, code review practices, and documentation norms. Profile (You Have) 8+ years in machine learning, data engineering, or applied research with end to end system ownership. Track record with machine learning infrastructure and experiment tracking, model versioning, reproducible pipelines. Experience with multimodal data. At minimum two of time series sensor data, audio/acoustic data, imagery, or geospatial/remote sensing. Experience with cloud platforms (AWS or GCP) and MLOps tooling. Demonstrated ability to scope problems, make architectural decisions, and deliver without close supervision. Strong scientific communication. You have the ability to explain technical choices across domains and document work for reproducibility. Highly Valued Experience: Background in ecology, environmental science, Earth observation, or prior work with ecological datasets. Prior work with bioacoustic data, eDNA, or biodiversity monitoring systems. Experience hiring and managing technical teams at early stage organizations. Contributions to open source ML or scientific software projects. £145,000 - £168,000 a year Title commensurate with experience: Senior Director / Chief Technology Officer possible. Bonus: Performance based Progression In the first six months, you'll help deliver an architecture for Echo's modeling platform. Core data pipelines will be operational using previously generated datasets. First experiments are running to explore how ecosystem condition can be characterized across dimensions of ecosystem condition defined in conjunction with the CSO and integrating feedback from expert workshops. Initial technical documentation and reproducibility standards in place. You have an idea of what first major research outputs (white papers or publications) will be and how to communicate them. Hiring plan for technical team defined. Outro We're bringing together top talent from academia, industry, and startups to build a new model for innovative R&D. We are committed to creating an inclusive and diverse workplace where everyone has the opportunity to thrive. We believe in hiring individuals based on their unique talents-not on race, color, religion, ethnicity, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other characteristic protected by law or our company policies. We are more than a proud Equal Employment Opportunity employer. Our goal is to foster a healthy, safe, and respectful environment where all employees are valued and treated with dignity.
We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. As a Software Engineer III at JP Morgan Chase within the Corporate Risk Technology, you serve as a seasoned member of an Agile Engineering & Architectureteam to design and deliver trusted market leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives. Job responsibilities Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Creates secure and high quality production code and maintains algorithms that run synchronously with appropriate systems Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture Contributes to software engineering communities of practice and events that explore new and emerging technologies Adds to team culture of diversity, opportunity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and applied experience. Proficiency in Data Engineering & Architecture, AI/ML with hands on experience in designing, implementing, testing, and ensuring the operational stability of large scale enterprise platforms and solutions Advanced in one or more programming language(s) eg. Java, Python , C/C++, C# Working knowledge of relational and NoSQL databases and data lake architectures Experience in developing, debugging, and maintaining code (preferably in a large corporate environment) with one or more modern programming languages and database querying languages with good overlap of application & DB. Experience in large scale data processing, using micro services, API design, Kafka, Redis, MemCached, Observability (Dynatrace , Splunk, Grafana or similar), Orchestration (Airflow, Temporal) Proficiency in automation and continuous delivery methods Proficient in all aspects of the Software Development Life Cycle Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) Practical cloud native experience Preferred qualifications, capabilities, and skills Experience with modern data technologies such as Databricks or Snowflake. Hands on experience with Spark/PySpark and other big data processing technologies Knowledge of the financial services industry and their IT systems
Feb 25, 2026
Full time
We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. As a Software Engineer III at JP Morgan Chase within the Corporate Risk Technology, you serve as a seasoned member of an Agile Engineering & Architectureteam to design and deliver trusted market leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives. Job responsibilities Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Creates secure and high quality production code and maintains algorithms that run synchronously with appropriate systems Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture Contributes to software engineering communities of practice and events that explore new and emerging technologies Adds to team culture of diversity, opportunity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and applied experience. Proficiency in Data Engineering & Architecture, AI/ML with hands on experience in designing, implementing, testing, and ensuring the operational stability of large scale enterprise platforms and solutions Advanced in one or more programming language(s) eg. Java, Python , C/C++, C# Working knowledge of relational and NoSQL databases and data lake architectures Experience in developing, debugging, and maintaining code (preferably in a large corporate environment) with one or more modern programming languages and database querying languages with good overlap of application & DB. Experience in large scale data processing, using micro services, API design, Kafka, Redis, MemCached, Observability (Dynatrace , Splunk, Grafana or similar), Orchestration (Airflow, Temporal) Proficiency in automation and continuous delivery methods Proficient in all aspects of the Software Development Life Cycle Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) Practical cloud native experience Preferred qualifications, capabilities, and skills Experience with modern data technologies such as Databricks or Snowflake. Hands on experience with Spark/PySpark and other big data processing technologies Knowledge of the financial services industry and their IT systems
At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your Role Capgemini Invent is the digital innovation, design and transformation arm of the Capgemini Group that helps CXOs envision and shape the future of their organisations. Within Invent, the Enterprise Data Analytics (EDA) team specialises in delivering analytical solutions and advisory services that help major private and public sector clients unlock value using data and artificial intelligence. As a Managing Consultant - Asset Analytics within EDA, your work will involve proposing and developing analytical and AI-enabled solutions that result into actionable insights to improve performance, reliability, cost efficiency, and risk management. You will collaborate with engineering, operations, and business teams to translate strategic objectives into validated solutions that support both day-to-day decision-making and long-term planning in asset-, infrastructure-, and process-heavy industries such as Aerospace & Defence, Manufacturing, Energy or Transport. This role involves working closely with clients and internal stakeholders to translate complex process and operational challenges into robust solutions that drive measurable impact. As a valued Managing Consultant in our Operational Analytics team, you will be involved in creating compelling offers and propositions, building capability and delivering projects on client side against the following areas: Lead a project workstream or a small project, ensuring delivery quality and alignment with client objectives. Work directly with clients to providing industry-leading advice and solutions, leveraging the latest Generative AI and Agentic AI technologies to drive real transformational change Translate technical outputs into clear business insights, supporting proposals and client presentations. Engage with client stakeholders to gather requirements and communicate progress effectively. Contribute to business development, including drafting proposals and identifying opportunities for value creation. Support internal capability building, through mentoring, developing reusable frameworks, and sharing best practices. Your ideas matter. We're looking for dynamic individuals with the vision and energy to drive meaningful change for our clients and within our organisation. In addition to your client-side role, you will take ownership of projects in the following areas: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offer development. Learning & development - Build team capability by offering development opportunities that strengthen professional growth and prepare the team for future skill demands. Training to support your career development and meet evolving skill demands within the company. Your Profile You should have a skillset that combines rigorous thinking, creativity, and thoughtful leadership. Below are some of the key skills and experiences we look for. We don't expect every candidate to meet all of these criteria - we're building a diverse team with a broad range of strengths, backgrounds, and experiences. We look for individuals who bring experience in some of the following areas: Multi paradigm simulation (discrete event simulation, agent-based simulation, system dynamics) for complex systems. V&V including parameter tuning, sensitivity, and uncertainty checks. Scenario testing for bottlenecks, capacity, resilience, and policy impacts. Digital twins using live data, telemetry, and event streams for forecasting. Operationalising models with versioning, reproducibility, and governance. ILP/MIP formulation, decomposition, and solver-based optimisation. Scheduling and resource allocation across workforce, maintenance, and logistics. Robust/stochastic optimisation with scenario generation and risk aware decisions. Network and flow optimisation for supply chain, routing, and capacity planning. Leveraging AI methods to inform optimisation heuristics, demand forecasts, and dynamic decision support Machine Learning, Data Science & Applied AI Anomaly detection using statistical, ML, and hybrid methods for fault and quality monitoring. RUL estimation and predictive maintenance via survival, failure time, and degradation models. Time series forecasting and causal analysis for demand, load, reliability, and performance. Developing and applying AI models to support predictive insights, automation opportunities, and operational decision making. We're seeking candidates who demonstrate the following skills and experience: Bachelor's or Master's degree in Engineering, Operations Research, Computer Science, Applied Mathematics, or a related field. Hands on experience with simulation modelling techniques (discrete event simulation, agent-based simulation, system dynamics) and translating operational systems into models. Strong programming proficiency in Python (or similar languages) for data manipulation, automation, integration and working with AI/ML libraries. Demonstrated proficiency in at least one of the following: Machine Learning, Data Science and applied AI techniques Solid grasp of statistical analysis, experimental design, and data visualisation. Experience applying AI or advanced analytics in operational or asset intensive environments. Ability to communicate complex technical concepts clearly to non-technical stakeholders. Hold SC or be SC eligible (Security Clearance). What You'll Love About Working Here We're here to help you build a fulfilling and sustainable career. That's why we invest in: Hybrid working options and a culture that values work-life integration. Structured career progression, leadership programs and hands on mentorship to ensure you become a better consultant on your own terms. A team oriented environment where collaboration is valued above competition and where success is shared. Training to keep our people at the forefront of data innovation. Need To Know At Capgemini we don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. When you join Capgemini, you don't just start a new job. You become part of something bigger. Learn about how the recruitment process works - how to apply, where to follow your application, and next steps. To help you bring out the best of yourself during the interview process, we've got some great interview tips to share before the big day.
Feb 24, 2026
Full time
At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your Role Capgemini Invent is the digital innovation, design and transformation arm of the Capgemini Group that helps CXOs envision and shape the future of their organisations. Within Invent, the Enterprise Data Analytics (EDA) team specialises in delivering analytical solutions and advisory services that help major private and public sector clients unlock value using data and artificial intelligence. As a Managing Consultant - Asset Analytics within EDA, your work will involve proposing and developing analytical and AI-enabled solutions that result into actionable insights to improve performance, reliability, cost efficiency, and risk management. You will collaborate with engineering, operations, and business teams to translate strategic objectives into validated solutions that support both day-to-day decision-making and long-term planning in asset-, infrastructure-, and process-heavy industries such as Aerospace & Defence, Manufacturing, Energy or Transport. This role involves working closely with clients and internal stakeholders to translate complex process and operational challenges into robust solutions that drive measurable impact. As a valued Managing Consultant in our Operational Analytics team, you will be involved in creating compelling offers and propositions, building capability and delivering projects on client side against the following areas: Lead a project workstream or a small project, ensuring delivery quality and alignment with client objectives. Work directly with clients to providing industry-leading advice and solutions, leveraging the latest Generative AI and Agentic AI technologies to drive real transformational change Translate technical outputs into clear business insights, supporting proposals and client presentations. Engage with client stakeholders to gather requirements and communicate progress effectively. Contribute to business development, including drafting proposals and identifying opportunities for value creation. Support internal capability building, through mentoring, developing reusable frameworks, and sharing best practices. Your ideas matter. We're looking for dynamic individuals with the vision and energy to drive meaningful change for our clients and within our organisation. In addition to your client-side role, you will take ownership of projects in the following areas: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offer development. Learning & development - Build team capability by offering development opportunities that strengthen professional growth and prepare the team for future skill demands. Training to support your career development and meet evolving skill demands within the company. Your Profile You should have a skillset that combines rigorous thinking, creativity, and thoughtful leadership. Below are some of the key skills and experiences we look for. We don't expect every candidate to meet all of these criteria - we're building a diverse team with a broad range of strengths, backgrounds, and experiences. We look for individuals who bring experience in some of the following areas: Multi paradigm simulation (discrete event simulation, agent-based simulation, system dynamics) for complex systems. V&V including parameter tuning, sensitivity, and uncertainty checks. Scenario testing for bottlenecks, capacity, resilience, and policy impacts. Digital twins using live data, telemetry, and event streams for forecasting. Operationalising models with versioning, reproducibility, and governance. ILP/MIP formulation, decomposition, and solver-based optimisation. Scheduling and resource allocation across workforce, maintenance, and logistics. Robust/stochastic optimisation with scenario generation and risk aware decisions. Network and flow optimisation for supply chain, routing, and capacity planning. Leveraging AI methods to inform optimisation heuristics, demand forecasts, and dynamic decision support Machine Learning, Data Science & Applied AI Anomaly detection using statistical, ML, and hybrid methods for fault and quality monitoring. RUL estimation and predictive maintenance via survival, failure time, and degradation models. Time series forecasting and causal analysis for demand, load, reliability, and performance. Developing and applying AI models to support predictive insights, automation opportunities, and operational decision making. We're seeking candidates who demonstrate the following skills and experience: Bachelor's or Master's degree in Engineering, Operations Research, Computer Science, Applied Mathematics, or a related field. Hands on experience with simulation modelling techniques (discrete event simulation, agent-based simulation, system dynamics) and translating operational systems into models. Strong programming proficiency in Python (or similar languages) for data manipulation, automation, integration and working with AI/ML libraries. Demonstrated proficiency in at least one of the following: Machine Learning, Data Science and applied AI techniques Solid grasp of statistical analysis, experimental design, and data visualisation. Experience applying AI or advanced analytics in operational or asset intensive environments. Ability to communicate complex technical concepts clearly to non-technical stakeholders. Hold SC or be SC eligible (Security Clearance). What You'll Love About Working Here We're here to help you build a fulfilling and sustainable career. That's why we invest in: Hybrid working options and a culture that values work-life integration. Structured career progression, leadership programs and hands on mentorship to ensure you become a better consultant on your own terms. A team oriented environment where collaboration is valued above competition and where success is shared. Training to keep our people at the forefront of data innovation. Need To Know At Capgemini we don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. When you join Capgemini, you don't just start a new job. You become part of something bigger. Learn about how the recruitment process works - how to apply, where to follow your application, and next steps. To help you bring out the best of yourself during the interview process, we've got some great interview tips to share before the big day.
A leading technology firm seeks a Senior Product Manager for Applied AI to lead the roadmap for AI capabilities. This strategic role focuses on delivering AI solutions that are safe, scalable, and aligned with user needs. The ideal candidate should have a strong background in Data Science and experience with AI or machine learning products. Benefits include hybrid working, comprehensive family leave, and professional development opportunities.
Feb 20, 2026
Full time
A leading technology firm seeks a Senior Product Manager for Applied AI to lead the roadmap for AI capabilities. This strategic role focuses on delivering AI solutions that are safe, scalable, and aligned with user needs. The ideal candidate should have a strong background in Data Science and experience with AI or machine learning products. Benefits include hybrid working, comprehensive family leave, and professional development opportunities.
Join OneAdvanced Senior Product Manager - Applied AI Location: HybridEmployment Type: Full time About the role We are delivering a major transformation as we move from a portfolio of legacy healthcare products to a unified Single Health Platform. Alongside protecting critical national infrastructure, we are building a modern, data-driven ecosystem powered by AI agents, Data as a Service, and intelligent workflows. As Senior Product Manager for Applied AI, you will lead the "Engine Room" that underpins our intelligent capabilities. You will define the roadmap for NLP, machine learning, and statistical models that power our user-facing systems, including DaaS and AI agents. This is a strategic role focused on ensuring our AI capabilities are safe, scalable, clinically responsible, and aligned to real user needs. What You Will Do Define and own the roadmap for AI capabilities, deciding which models to build, buy, or fine-tune Ensure applied AI initiatives are aligned to user value across agents and workflow products Act as the bridge between data scientists, engineers, and product teams to ensure AI solutions address real-world problems Define and track performance metrics such as accuracy, latency, and clinical safety Work closely with Shared Services and DevOps teams to ensure AI infrastructure is secure, scalable, and compliant Translate strategic objectives into clear delivery priorities for applied AI teams Balance innovation with safety, governance, and regulatory considerations What You Will Have Strong background in Data Science, Artificial Intelligence, or ML product management Experience delivering AI or machine learning products in production environments Ability to translate complex technical concepts into clear product direction for non-technical stakeholders Experience managing data-heavy or model-driven product roadmaps Understanding of performance measurement, evaluation frameworks, and responsible AI practices Experience in healthcare or regulated industries is advantageous Strong stakeholder management skills and the ability to influence across disciplines What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Join us and become part of a team that's powering the world of work and making a real difference. Learn more at
Feb 19, 2026
Full time
Join OneAdvanced Senior Product Manager - Applied AI Location: HybridEmployment Type: Full time About the role We are delivering a major transformation as we move from a portfolio of legacy healthcare products to a unified Single Health Platform. Alongside protecting critical national infrastructure, we are building a modern, data-driven ecosystem powered by AI agents, Data as a Service, and intelligent workflows. As Senior Product Manager for Applied AI, you will lead the "Engine Room" that underpins our intelligent capabilities. You will define the roadmap for NLP, machine learning, and statistical models that power our user-facing systems, including DaaS and AI agents. This is a strategic role focused on ensuring our AI capabilities are safe, scalable, clinically responsible, and aligned to real user needs. What You Will Do Define and own the roadmap for AI capabilities, deciding which models to build, buy, or fine-tune Ensure applied AI initiatives are aligned to user value across agents and workflow products Act as the bridge between data scientists, engineers, and product teams to ensure AI solutions address real-world problems Define and track performance metrics such as accuracy, latency, and clinical safety Work closely with Shared Services and DevOps teams to ensure AI infrastructure is secure, scalable, and compliant Translate strategic objectives into clear delivery priorities for applied AI teams Balance innovation with safety, governance, and regulatory considerations What You Will Have Strong background in Data Science, Artificial Intelligence, or ML product management Experience delivering AI or machine learning products in production environments Ability to translate complex technical concepts into clear product direction for non-technical stakeholders Experience managing data-heavy or model-driven product roadmaps Understanding of performance measurement, evaluation frameworks, and responsible AI practices Experience in healthcare or regulated industries is advantageous Strong stakeholder management skills and the ability to influence across disciplines What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Join us and become part of a team that's powering the world of work and making a real difference. Learn more at
Get Staffed Online Recruitment Limited
Ringwood, Hampshire
IT Service Delivery Manager Position: Senior Service Manager (Internal Name) Location: Ringwood, Hampshire + Hybrid home working Salary: £40k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working alongside two fellow Senior Service Managers, you will form part of a well-established service management team helping to lead the delivery of high-quality IT support services and drive continuous improvement across our client's operational environment. You will be responsible for the day to day operation of their business as usual support services, including allocating tasks, monitoring and maintaining contractual KPI commitments, producing customer reports, and serving as an escalation point for both internal and external stakeholders. You will take ownership of the end-to-end customer experience, understanding people, processes and technology to maximise service quality and ensure operational excellence. You will also hold line-management responsibilities. Duties Include: Provide strategic oversight of all service operations, including the full lifecycle of incidents, service requests, problems, and major incidents, ensuring SLAs are met and ITIL processes (Major Incident, Change, Problem) are consistently applied. Drive proactive and preventive service delivery by identifying recurring issues, analysing operational data and trends, and implementing improvements that reduce disruption and enhance service stability. Lead customer experience and service governance, including Service Reviews, satisfaction measurement, feedback loops, and actionable service reporting that informs continuous improvement. Build strong relationships with customers, internal teams, and technical stakeholders, acting as a senior escalation point and ensuring collaborative, positive service outcomes. Champion continuous improvement and professional development, driving service quality initiatives, enhancing operational efficiency, and maintaining awareness of evolving technologies and best practice. Skills and Experience: Experience in Service Delivery or IT Service Management (three years preferred), with proven leadership experience, a strong track record managing incidents, problems, and major incidents, and consistently meeting SLAs/KPIs. Solid technical understanding of IT support environments, ideally with previous hands on troubleshooting or IT operations experience. Experience and knowledge of using ITIL v3/v4 best practice. Excellent communication and stakeholder management skills, able to influence senior stakeholders, manage escalations professionally, and present confidently. Strong analytical and reporting ability, using data and service metrics to identify trends, reduce recurring issues, and drive measurable improvements. Ability to learn new technologies quickly. Highly organised and adaptable, capable of managing multiple priorities and performing effectively under pressure. Proactive and improvement focused, committed to continuous learning, professional development, and raising service standards. The role is subject to a standard clear DBS being received. Some travel to customer sites may be involved, so you must have a Full UK Driving license. The Package: Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid Working Progression opportunities Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust - a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression for their colleagues, offering opportunities in other teams and departments. Join their friendly company, where a great team and a positive culture await you.
Feb 17, 2026
Full time
IT Service Delivery Manager Position: Senior Service Manager (Internal Name) Location: Ringwood, Hampshire + Hybrid home working Salary: £40k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working alongside two fellow Senior Service Managers, you will form part of a well-established service management team helping to lead the delivery of high-quality IT support services and drive continuous improvement across our client's operational environment. You will be responsible for the day to day operation of their business as usual support services, including allocating tasks, monitoring and maintaining contractual KPI commitments, producing customer reports, and serving as an escalation point for both internal and external stakeholders. You will take ownership of the end-to-end customer experience, understanding people, processes and technology to maximise service quality and ensure operational excellence. You will also hold line-management responsibilities. Duties Include: Provide strategic oversight of all service operations, including the full lifecycle of incidents, service requests, problems, and major incidents, ensuring SLAs are met and ITIL processes (Major Incident, Change, Problem) are consistently applied. Drive proactive and preventive service delivery by identifying recurring issues, analysing operational data and trends, and implementing improvements that reduce disruption and enhance service stability. Lead customer experience and service governance, including Service Reviews, satisfaction measurement, feedback loops, and actionable service reporting that informs continuous improvement. Build strong relationships with customers, internal teams, and technical stakeholders, acting as a senior escalation point and ensuring collaborative, positive service outcomes. Champion continuous improvement and professional development, driving service quality initiatives, enhancing operational efficiency, and maintaining awareness of evolving technologies and best practice. Skills and Experience: Experience in Service Delivery or IT Service Management (three years preferred), with proven leadership experience, a strong track record managing incidents, problems, and major incidents, and consistently meeting SLAs/KPIs. Solid technical understanding of IT support environments, ideally with previous hands on troubleshooting or IT operations experience. Experience and knowledge of using ITIL v3/v4 best practice. Excellent communication and stakeholder management skills, able to influence senior stakeholders, manage escalations professionally, and present confidently. Strong analytical and reporting ability, using data and service metrics to identify trends, reduce recurring issues, and drive measurable improvements. Ability to learn new technologies quickly. Highly organised and adaptable, capable of managing multiple priorities and performing effectively under pressure. Proactive and improvement focused, committed to continuous learning, professional development, and raising service standards. The role is subject to a standard clear DBS being received. Some travel to customer sites may be involved, so you must have a Full UK Driving license. The Package: Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid Working Progression opportunities Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust - a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression for their colleagues, offering opportunities in other teams and departments. Join their friendly company, where a great team and a positive culture await you.