Job Description
Search are currently working for a business based in Bradford who are looking for a finance administrator to join the business on a 6 month fixed term contract with the potential to go perm!
Job Duties:
- Review mailbox for mid term cancellation queries, validating requests pre partial refund rules
- Checking customer service excel files and lock financial transactions for future direct debits
- Calculate and communicate detailed refunds
- Recharge dealers for commission included in calculations; send documents and post collections to business partner
- Post all relevant transactions with correct general ledger codes
- Answer customer and dealer calls regarding mid-term cancellations and direct debit issues
- Handle direct debit rejections, record failures, and process related correspondence per procedure
- Contact customers about unpaid debt for collection or necessary write off
- Escalate any issues to senior management
Successful candidate will possess:
- Excellent customer service skills
- Attention to detail
- Ability to work as part of a team
- Excellent communication skills
- Microsoft proficient
Whats on offer:
- Paying 23930
- Monday to Friday - 08:45 - 17:00
- 25 days holiday - plus banks
- Free on site parking
- Hybrid working after 8 weeks training 3 days at home 2 in the office
- Pension matched
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
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