175 jobs found

You will be joining an award-winning and multi-accredited contractor based in Huntingdon with a strong reputation for delivering high quality projects across a diverse range of sectors. Due to continued growth, they are actively seeking a Commercial Director to provide strategic leadership across a substantial project portfolio. This is a board-facing opportunity for a commercially astute leader who can influence business strategy, drive profitability and build a high-performing commercial function capable of supporting long-term growth. This is a full-time permanent position based out of their Huntingdon office with hybrid working. Working hours: 8am - 5pm, Monday - Friday Your new role As Commercial Director, you will lead and control all commercial activities across a specialist arm of the business, ensuring projects are secured and delivered in line with margin expectations while protecting contractual position, managing risk and maximising cash flow. Reporting at a senior level, you will play a critical role in shaping commercial strategy and supporting the wider business objectives. Key responsibilities will include: Owning the commercial strategy across the specialist division and ensuring projects align with profitability targets and risk appetite Leading the estimating and bid function, including tender adjudication, pricing strategy and bid approvals Overseeing contract administration across live projects, ensuring compliance with NEC, JCT and bespoke contract forms Managing contractual matters including early warnings, compensation events, variations, claims and final accounts Reviewing and approving CVRs, project forecasts and commercial performance reporting for Board-level review Managing commercial risk throughout the project lifecycle, including subcontract agreements, insurance requirements, bonds and guarantees Leading procurement and negotiation of major subcontract and supply chain packages Driving cash flow performance through effective payment applications, valuations and debt recovery processes Leading, mentoring and developing a team of Commercial Managers and Quantity Surveyors Building and maintaining senior-level relationships with clients, consultants, principal contractors and supply chain partners Supporting business development initiatives, framework opportunities and client presentations Acting as a trusted commercial advisor to the Board and deputising on commercial matters when required. What you'll need to succeed To be considered for this role, you must have: Degree/HNC/HND in Quantity Surveying (or similar qualification) or experience equivalent Senior commercial leadership experience within civil engineering, earthworks, groundworks or construction A proven track record managing multi-million-pound project portfolios and leading successful commercial teams Strong knowledge of NEC and JCT forms of contracts Excellent commercial acumen with advanced negotiation, forecasting and risk management capabilities Confidence and credibility to influence stakeholders at Board, client and senior leadership level Full UK driving licence and flexibility to travel across operational sites as required. What you'll get in return In return, you'll join a well-established and growing business where you'll have genuine influence over commercial strategy, operational performance and future growth. Benefits include: Starting salary up to £120,000 per annum (negotiable depending on experience) 25 days annual leave plus bank holidays Pension Hybrid working (2 days remote per week) Recognition and long-service reward schemes Multiple family-friendly benefits and retail discounts Opportunity to influence the future direction of a well-established and ambitious contractor. Please note: VISA sponsorship is not available for this position.

BMC Appointments Ltd in Scotland is seeking an Associate Director to lead a team of Quantity Surveyors, manage client relationships, and oversee project delivery across Scotland with a focus on the central belt. The role is based in Glasgow or Edinburgh and offers a hybrid working model. The Associate Director will act on behalf of the company in Quantity Surveying or Employer's Agent capacity, managing projects across residential, hotels, education, industrial, public buildings, commercial and

AtkinsRéalis in Bristol is seeking an Associate Director of Building Surveying to lead a multidisciplinary team and deliver a full suite of building surveying services. You will drive client relationships, win new work, and contribute to the regional growth across healthcare, education, and commercial sectors. You will work with the Head of Building Surveying and the Southwest/Wales team to deliver business plans, manage key projects, and ensure high-quality service delivery.

Overview AtkinsRéalis have a vacancy for an Associate Director of Building Surveying to work in a multi-disciplinary environment to deliver a full suite of Building Surveying duties. The role is based within our growing Bristol building surveying team, where you'll also be working alongside our multidisciplinary design and consultancy team in our Buildings and Places Business. We can offer extremely varied and interesting work with a number of high-profile public and private sector clients. This role has excellent prospects for professionals who enjoys working collaboratively within a vibrant team, and who has experience in managing client relationships and enjoys variety across all areas of Building Surveying, and who will provide a first-class service to our clients. As part of our continuous expansion in the UK market, we are looking for an Associate Director of Building Surveying to consolidate and grow our Building Surveying offering in Bristol. The successful candidate will work closely with the Head of Building Surveying and regional Southwest and Wales Practice to deliver the business plan and maintain sustained growth within the various markets in which we operate. Working within a growing and well established Building Surveying team, you will combine hands on technical expertise with business development and client engagement, supporting major clients across healthcare, education, residential, defence, commercial, infrastructure and public sector portfolios. Your role Playing an instrumental role in generating repeat business, winning new work and developing new business opportunities. New business proposals and tendering, liaising with the marketing team to ensure highest quality marketing and promotional materials. Take responsibility for some key projects and the account management and customer care for major clients. Be a focal point and trusted mentor for part of the well-established building surveying team. Contribute to the strategic plans for the business and help maintain and develop business for the future. Maintain service quality standards and a culture of continuous improvement and constructive expertise. Collaboration with other service streams, sectors and the wider AtkinsRéalis business to provide combined and innovative solutions improving our shared success. Ensuring the quality and timeliness of service delivery to clients, acting as primary interface to help build clients' confidence in the team. Participating in relevant internal/external training initiatives. Controlling workload and resources. Keeping abreast of industry issues and developments in best practice. Managing and supporting teams to enable a strongly motivated, engaged and high performing function. Managing team members including undertaking performance and development reviews (PDRs) and mentoring and coaching less experienced colleagues. Providing guidance, stewardship and technical expertise to team members. Effectively communicating and interacting with others, in accordance with the organisation's values. About you To hold a relevant construction qualification and be a professional member of a recognised professional institution i.e. MRICS/FRICS. A track record of generating and developing opportunities and winning new work. To have the ability to manage a project throughout its lifecycle. Have experience of both project delivery and the completion of survey programmes. The ability to demonstrate a highly motivated, collaborative approach to work matters. Detailed knowledge of working within the Building Surveying and Consultancy Services market. Management experience of successful project delivery from inception to handover. Ability to manage and develop a team. Experience of client management and development. Ability to deal with Clients and/or the business at a senior level. Attend sector led events locally and nationally to promote the business. Driving Licence/Level of mobility required in the role. Be engaged in commercial management and profitability monitoring. Produce scope, fee and contractual proposals. This role has excellent prospects for a professional who has a strong aspiration to progress and enjoys working collaboratively within a vibrant team. As well as technical competence, we are looking for someone with the ability to think laterally, who possesses first class communication skills, has strong commercial awareness, who will provide an exemplary service to our clients. You will need experience of nurturing and developing consultancy teams on behalf of the client and should possess demonstrable skills in the following areas: Engage and develop existing and new clients to contribute to the growth and development of the business in the region. Managing and delivering consultancy services within the Building Surveying market. Key client account management for high profile projects. Ability to support and develop a team of dynamic professionals across multiple sites and teams. Rewards & benefits Explore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. Rewards and benefits - Careers at AtkinsRéalis About AtkinsRéalis We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to supporting our clients across our various end markets to engineer a better future for our planet and its people. Find out more. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. As a Disability Confident Leader, we are committed to offering an interview to all applicants who have a disability and meet the essential criteria. If you would like to be considered under this commitment, please let us know at the application stage.

An Associate Director in Commercial Building Surveying makes a significant contribution to the day to day business. The role involves responsibility for delivery of high quality work efficiently, on time and within budget, generating new business, managing client accounts, and supporting the development and growth of the team. They will lead major instructions and actively participate in team management and business development. They will work closely with cross functional teams, stakeholders, and senior management to drive success & achieve organisational objectives. Driving performance standards through expert communication and effective use of performance and financial management processes. The role Main duties will include but are not limited to, the following: Undertake core project and professional building surveying work. Develop and maintain relationships with existing clients, fostering long-term partnerships. Identify and pursue new business opportunities that align with Watts' strategic objectives. Seeing that decisions are implemented and effectively managed and are working. Acting as a role model and demonstrate all company values, holding peers to account for performance and behaviours. Acting as an ambassador for the company by attending external events, providing articles and opinion pieces, speaker engagements and client meetings. Actively collaborate with colleagues in cross selling the services of the company and seeking out potential further work from existing commissions Provide leadership and mentorship to team members, fostering a collaborative and results-oriented work environment. Identify training and development needs to enhance the skills of immediate line reports. Contribute to and implement the requirements of the business plan About you You have a degree qualification in a relevant discipline and ideally will be a member of a professional body such as RICS, CIOB or APM. You have experience in managing complex projects with private and public sector clients and thrive on delivering positive outcomes. You are digitally savvy, can build lasting client relationships and work well as part of a team. You are self-reliant but willing to learn and develop. You will have experience in delivering work in a consultancy environment, keen to grow your career and enjoy the opportunities working at Watts can offer. Good understanding of commercial property, the wider market and sector drivers. Proven track record of managing and developing client relationships. Excellent technical knowledge. Excellent verbal and written communication skills for effective interaction with team members, stakeholders, and senior management Ability to develop junior colleagues, providing clear direction, and possessing the ability to motivate team members to achieve common goals. Enthusiastic, proactive, and self-motivated. Excellent time management and general organisational skills. Understanding of budgeting, financial management, and cost control to ensure projects stay within budget constraints. The ability to adapt to changing project requirements and priorities in a dynamic work environment. Committed to delivering high quality services to our clients. Location We are excited to offer opportunities in Bristol and London. Watts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Watts Group Limited is seeking an Associate Director in Commercial Building Surveying to lead major instructions and contribute to business development across Bristol and London. You will manage client accounts, drive delivery on time and within budget, and mentor the team while upholding Watts' values. You will collaborate with cross functional teams, engage senior management, and pursue opportunities that support Watts' strategic objectives, including external events and thought leadership.

I'm working exclusively with a leading national property consultancy to appoint an Associate Director within its Building Surveying team in Bristol. This is an exciting opportunity for an experienced Chartered Building Surveyor looking to take on a leadership role within a growing business. You'll manage key client accounts, lead complex surveying instructions and play a major part in driving business growth across the South West. The team works across a varied commercial portfolio including office, industrial, retail, healthcare, education, logistics and mixed-use developments, acting for investors, occupiers, developers and public sector organisations. The Role Lead the delivery of professional and project building surveying services. Manage key client relationships and identify new business opportunities. Oversee refurbishment, maintenance and capital works projects. Mentor and develop junior surveyors. Work closely with the regional leadership team to support continued growth. Contribute to business strategy and team development. About You Extensive commercial building surveying experience. Strong client-facing and business development skills. Experience leading projects and mentoring teams. Commercially focused with an entrepreneurial mindset. What's on Offer Annual bonus. Enhanced pension. Clear pathway to Director.

Ready to Make a Real Impact? Join e-STORAGE!Who We AreWelcome to e-STORAGE, a proud member of the Canadian Solar Inc. (NASDAQ: CSIQ) family! We're leading the way in designing, building, and integrating advanced battery energy storage systems for utility-scale projects. Our mission? To accelerate the world's renewable energy transition and create a more sustainable, resilient energy future for everyone.With our innovative SolBank lithium-iron phosphate battery technology and comprehensive project services, we're not just building products we're powering communities and making a difference worldwide.Project ManagerLocation: UKe-StorageAbout the JobCanadian Solar Inc. (NASDAQ: CSIQ) is a vertically-integrated manufacturer of solar cells, modules and custom-designed solar power applications. Canadian Solar's world-class team of professionals works closely with our customers to provide them with solutions for all of their solar needs. Founded in 2001, Canadian Solar is one of the world's fastest-growing companies in the solar industry and has been listed on the NASDAQ since November 2006. Canadian Solar is an equal opportunity employer.Canadian Solar aims to power the world with solar energy and to create a cleaner Earth for future generations. Our culture and people are our most important assets and a key source of our competitive advantage. We strive to "Make the Difference" in our work by cultivating a corporate culture of equity, diversity, and inclusion, and creating a lasting positive impact on society and the communities where we operate.Position DetailsPosition Title: Project ManagerDepartment: Project Implementation and OperationsEntity: CS e-STORAGEReports To: Project DirectorLocation: HybridPosition SummaryThe Project Manager will be responsible for managing the execution of BESS projects from Limited Notice to Proceed activities through to Final Completion. This will include managing and coordinating all related activities with various stakeholders, including internal departments, the client / owner, equipment vendors, EPCs and general contractors and various subcontractors to provide a 'turn-key' BESS project. A significant amount of project management and EPC construction experience is required as well as demonstrated influence, negotiation, and conflict resolution skills.ResponsibilitiesOverall:Manage the execution of one or more cross-functional projects of medium to high complexity (quality, scope, schedule, cost, communication, resource issues, risks and customer satisfaction).Serves as primary point-of-contact by establishing, maintaining and managing customer, subcontractor, and joint venture partner's expectations (where applicable) relating to project performance.Responsible for assembling project plans and teamwork assignments, directing and monitoring work efforts on a daily basis, identifying resource needs, performing quality review, and escalating functionality, quality, timeline issues appropriately.Coordinates communication with all areas of the organization that impacts the scope, budget, risk and resources of the work effort being managed.Determine and assess need for additional staff and/or consultants and make the appropriate recruitments if necessary during project cycle.Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas.Define project success criteria and disseminate them to involved parties throughout project life cycle.Coach, mentor, motivate and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work.Build, develop, and grow any business relationships vital to the success of the project.Conduct project post mortems and create a recommendations report in order to identify successful and unsuccessful project elements.Develop best practices and tools for project execution and management.Ensure all environmental, health and safety policies and procedures are followed.Complete other duties and projects as assigned.LNTP:Support Sales and Application Engineering team with due diligence of Storage project opportunities.Work in conjunction with in-house system designers as well as subcontractors to prepare project-specific system design plans that take into account customer site- and project considerations as well as pertinent local codes and regulations.Assist in estimation of project costs and development of project schedules.Prepare, negotiate and manage surveying, geotech or other such work scopes to support project execution activities.Develop and manage project requirements, division of responsibility, request for proposals and make procurement recommendation for construction and various supporting subcontractors.Support commercial and legal team in preparing and negotiating EPC Contracts.Engineering:Prepare, negotiate and manage design engineering contracts.Manage construction permitting activities and ensure that all required construction permits have been obtained.Schedules due dates for drawings, specifications, software, technical manuals, and other documents required to complete technical proposals.Direct and support the Project Engineer in leading the engineering activities.Procurement and Construction:Oversee project execution to ensure that all systems are installed exactly according to plan and that there are no technical installation errors committed that would decrease system performance or lifespan or cause potential system failure.Develop full-scale project plans and associated communications documents.Identify and manage project dependencies and critical path.Set and continually manage project expectations with team members and other stakeholders.Delegate tasks and responsibilities to appropriate personnel.Direct and support Project Coordinator in coordinating day to day project management activities.Identify and resolve issues and conflicts within the project team.Proactively manage changes in project scope, identify potential crises, and devise contingency plans.Monitors the status of the project to ensure documentation is submitted according to schedule.Reviews and verifies project documents for completeness, format, and compliance with contract requirements.Quality and H&S:Ensure that the site construction activities adhere to established safety requirements and construction protocols.Coordinate project's supplier quality audits in collaboration with Procurement and Quality teams.Monitors the status of the project to ensure documentation is submitted according to schedule.Reviews and verifies project documents for completeness, format, and compliance with contract requirements.Reporting:Reports project status and performance data as required to management, project sponsors and other stakeholders.Promote transparent communication and use of company project management platform and tools.Collaborate with execution team leadership to implement state of the art project management tools.Maintain and report monthly of project budget and payment status.RequirementsEngineering (Electrical or Mechanical) degree or diploma.Minimum 5 years' experience in managing construction projects, with a preference for experience in utility scale renewable projects.Strong negotiation, facilitation, risk management and consensus-building skills.Knowledge of general and national codes, medium voltage power systems, and photovoltaic or Energy Storage system applications is required.Excellent verbal and written communication skills and the ability to interact professionally and influence positively a diverse group of executives, managers, and subject matter experts.Proven ability to prioritize, manage multiple projects, and execute in a fast-paced and dynamic environment with a strong ownership mentality.Expert knowledge of creating business requirements, work plans, project schedules and associated project artifacts.Professional-level capabilities with project management tools (e.g., MS 365 and Microsoft Project, P6).Must possess a valid driver's license with a driving record.Must be able to travel to domestic/international locations as needed per project.What It's Like to Work HereAt e-STORAGE, you're more than just an employee-you're part of a team that values your ideas, your background, and your unique perspective. We believe that a culture of equity, diversity, and inclusion isn't just the right thing to do-it's the secret to our success. Here, you'll find:Integrity: We do what's right, always.Innovation: We encourage fresh thinking and bold ideas.Quality: We take pride in delivering excellence, every time.Customer Focus: We listen, we care, and we deliver.Sustainability: We're passionate about protecting our planet for future generations.Why You'll Love Working With UsJoin a global leader in renewable energy, backed by over 23 years of Canadian Solar experience.Work on projects that matter-helping to build a cleaner, greener world.Thrive in a supportive, collaborative environment where your growth is our priority.Enjoy a competitive salary and a generous benefits package.Want to join here is what we are looking ForThe right mix of education, experience, and skills for the role.Great communication, teamwork, and problem-solving abilities.A true commitment to safety, ethics, and sustainability.Your RewardsWe offer a competitive salary, performance bonuses, and a comprehensive benefits package-including health coverage, retirement plans, paid time off, and more.

Associate Director - Building Surveying London Construction Consultancy Up to £90,000 DOE Ready to make your mark? If you're an experienced Building Surveyor who is ready to move beyond project delivery and play a genuine role in shaping a business, this could be the opportunity you've been waiting for. We're working with a high-growth, multidisciplinary property and construction consultancy with an impressive reputation across the UK and internationally. As the London team continues to expand, they're looking for an Associate Director - Building Surveying to help drive that next stage of growth. This isn't simply a role focused on managing projects. You'll have the opportunity to develop client relationships, win new work, influence strategy and help build the next generation of the Building Surveying team - with a clear route towards Director. What makes this opportunity different? Real influence - work alongside senior leadership and help shape the future direction of the London Building Surveying service. High-profile projects - work across prime and super-prime residential, landmark commercial buildings, theatres and major mixed-use developments. Commercial responsibility - play a key role in winning work, developing accounts and growing revenue. Multidisciplinary environment - collaborate with Project Managers, Quantity Surveyors, Bank Monitoring Surveyors and Expert Witnesses. Leadership opportunity - mentor and develop surveyors and APC candidates while helping to grow the wider team. Clear progression - a genuine opportunity to progress towards Director as the business continues its expansion. The role You'll combine technical building surveying expertise with commercial and leadership responsibility, taking ownership of key client relationships and playing an active part in growing the service line. Your responsibilities will include: Developing new business and expanding existing client relationships Preparing fee proposals and supporting revenue growth Leading a range of professional Building Surveying instructions Acting on Party Wall matters and Licence to Alter projects Producing specifications, tender and contract documentation Contract Administration Dilapidations and defect diagnosis Measured and building surveys across residential and commercial assets Supporting Expert Witness instructions, including inspections and CPR35-compliant reporting Overseeing project delivery and maintaining excellent client service Mentoring and developing junior and mid-level surveyors, including APC candidates Working closely with senior leadership to identify opportunities and shape the team's growth What we're looking for We're looking for someone who combines strong technical capability with commercial instinct and the confidence to operate at a senior level. You'll ideally have: An RICS-accredited degree in Building Surveying MRICS qualification Significant consultancy experience A strong professional Building Surveying background Experience developing client relationships and/or winning new work Excellent communication and stakeholder management skills Strong commercial awareness The ability to lead, mentor and develop others Excellent organisation and attention to detail Strong Microsoft Office skills; CAD/BIM experience would be advantageous The opportunity This would suit an existing Associate Director looking for a bigger platform or an experienced Senior Building Surveyor ready to step into a leadership position. You'll be joining a consultancy with ambitious growth plans, working on some of London's most interesting property assets, while having the autonomy and senior exposure to make a real difference. Salary: Up to £90,000 DOE Contact Georgie Marden to find out more. Aldwych Consulting values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK.

Select how often (in days) to receive an alert: We are a leading independent telecoms infrastructure company, with one of the most extensive tower portfolios across Africa and the Middle East. Our business model promotes tower infrastructure sharing and enables mobile network operators (MNOs) to deliver mobile connectivity more quickly, reliably, cost-effectively and with a lower carbon footprint. In turn, this supports the expansion and quality of mobile connectivity, driving sustainable development in our markets. What we do We build, acquire, lease-up and operate telecommunications towers that can accommodate and power the needs of multiple tenants. Our tenants are the major Mobile Network Operators (MNOs) and we serve them across nine high-growth markets across Africa and Oman in the Middle East. Our purpose, mission and sustainable business strategy are underpinned by our values of Integrity, Partnership and Excellence. Overview Reporting to the Director of QHSE, Property and Digital Governance, you will provide strategic leadership for Helios Towers' international property portfolio, ensuring our estate supports business growth while delivering commercial value, operational excellence and strong governance. You will lead the Group Property function across our telecommunications sites, offices and warehouses, overseeing land acquisition governance, lease management, facilities management, permitting, landlord relationships and property strategy across multiple international markets. Role Responsibilities As the Group Head of Property, you will be responsible for: Leading the Group Property strategy across telecommunications sites, offices and warehouses. Managing land acquisition governance and permitting processes for new site developments. Overseeing lease negotiations, renewals, landlord relationships and rental strategies across all markets. Managing office facilities, workplace projects, maintenance, health & safety and property operations. Providing commercial oversight of property-related expenditure, insurance and governance activities. Coordinating community engagement and stakeholder management throughout site development projects. Supporting property activities associated with acquisitions and integration of new assets. Driving governance, reporting and continuous improvement across the Group Property function. Leading and developing an international property team. Building strong relationships with internal stakeholders, investors, landlords and external partners. Requirements for the Role To succeed in the role, you will have: A degree in Property, Real Estate or a related discipline. At least 10 years' experience in commercial property, telecoms property or surveying. A minimum of 5 years' experience leading property teams or functions. Strong experience managing lease negotiations, landlord relationships and commercial property portfolios. Excellent stakeholder management skills with the ability to influence senior internal and external stakeholders. Strong organisational, planning and project management capability. Experience developing governance frameworks and driving operational improvements. Experience within telecommunications, infrastructure or a similarly asset-intensive industry. Professional membership such as MRICS or an equivalent property qualification is desirable. Experience working across multiple countries or emerging markets would be advantageous. Desired Skills Strategic Property Management Commercial Negotiation Lease & Contract Management Facilities Management Stakeholder Management Governance & Compliance Project Management Leadership & Team Development Process Improvement Competitive basic salary Discretionary bonus Health insurance Life insurance Helios Towers is committed to promoting equal opportunities in employment. You and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. If you are applying for a position in South Africa, Employment Equity targets may apply when we consider your application.

Asset Experience AssociateDirect naar hoofdinhoud gaan Experience Associate page is loaded Asset Experience AssociateSolliciterenremote type: On-sitelocations: Northamptonshire, GBRtime type: Full timeposted on: Vandaag geplaatstjob requisition id: REQ517958 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. About the RoleAs an Asset Experience Associate within JLL's Royal London Property Delivery team, you will serve as both strategic leader and operational expert for complex commercial property portfolios. This comprehensive role combines senior-level client relationship management and strategic oversight with hands-on operational excellence. You will be the primary client relationship owner while maintaining direct responsibility for day-to-day property operations, customer relations, and team leadership. Location: Northampton (NN4 postcode area) Key Responsibilities Strategic Client & Asset Management Collaborate with the Royal London asset manager to set the strategy, calling on subject matter experts as required. Act as main point of contact for Royal London asset manager(s) and lead relationships with professionalism and accountability. Identify how JLL can support the client needs and requirements and discuss with JLL client relationship team on how JLL service can be revised and improved. Maintain clear grasp of client's asset/portfolio strategy, drivers/values and articulate these to the wider team Support emergency planning, business continuity, testing, and monitoring with emergency management support as required. Customer Management & Experience The role is envisaged as predominantly site based with key focus occupier visibility Serve as the primary point of contact for all customer enquiries, concerns, and service requests, ensuring timely response and resolution while maintaining positive relationships. Proactively identify opportunities to improve the customer experience through building amenities, services, and programming. Act on customer feedback to create a productive and engaging environment that adds value to their occupancy. Work with RLAM CX Strategy Director to utilise training opportunities and advise AM of CX implementation opportunities Feedback all customer intelligence to the asset management team. Financial Management & Service Charges Work with JLL Accounts teams on financial accountability, cashflow management, and customer/supplier credit control. Provide strategic advice to asset managers on customer debt recovery, with support from Accounts Receivable. Prepare and manage service charge budgets and reconciliations according to RICS Professional Standard for Commercial Service Charges and client KPIs. Support supplier payments via Proactis and manage supplier payments processes, including purchase orders and invoice approvals. Oversee management of financial trackers, ensuring accuracy including utility recharges, turnover and commercialisation. Respond to customer and consultant queries and challenges in a timely manner. Lease and Legal Management Liaise with Data Management team on complex and protracted lease queries Provide application recommendations to the Asset Manager. Receive and analyse customer applications under the lease, including alienation and alterations. Ensure customer compliance with lease covenants, including complicated or contentious perceived breaches Resolve customer matters affecting valuation Liaise with appropriate additional advisers as required (legal, building surveying etc.) Working with RLAM JLL Asset Experience Services Team to ensure strong internal stakeholder relationship for efficiency of work whilst owning output to the asset manager. Health & Safety and Compliance Management Manage risk actions and undertake statutory compliance management. Conduct / Arrange H&S checks (monthly and voids), including Site Safety Checks/Inspections and Void Management Inspections. Utilising third parties where appropriate (void security) Handle Accidents & Incidents reporting and follow-up. Manage E-Permits (permits-to-work) system and support ISO14001 compliance requirements. Coordinate LRQA audits and compliance activities. Ensure compliance with health and safety legislation and implement compliance measures. ESG and Sustainability Support and implement ESG initiatives in alignment with client's ESG strategy and JLL's responsibilities. Be aware of industry and legal obligations in relation to ESG. Assist with sustainability reporting and compliance requirements. Support Asset Sustainability Plans, ESG Database and Risk Assessments. Supplier & Contract Management Lead representation at site level framework partner meetings, to ensure high standards of service delivery. Responsibility for scope of services and contract variation initiatives, in conjunction with Costs Manager, Soft Services Manager and Technical Services Manager Implement works associated with PPM (Planned Preventative Maintenance) report, including PPM Statutory & Regulatory projects. Handle reactive works and fabric maintenance issues. Manage quotes and work orders within designated authority levels. Supervise projects and works activities, including management of risk and method statements. Property Operations and Inspections Conduct regular property inspections in line with client and JLL KPIs and submit written reports via Vision Ensure high standards on all managed sites, flagging areas for growth and improvement Support property presentation standards across managed sites Coordinate void management activities with central support teams Transactions and Transitions Handle property transitions, due diligence, and support disposals and acquisition processes Support letting agents, solicitors and other third parties with queries Lead transitions meetings (with Transitions team for SC properties) Maintain overall accountability for Readiness for Sale packs, prepared by Asset Experience Services function Participate in portfolio sales/purchases Insurance Management Handle on-site activities such as accident book records and CCTV provision Review and supply contracts and gather information for central insurance team Implement insurer's requirements, including improvements and repair/maintenance Ensure claims are settled and funds applied to any insurance works completed Technology Utilise available tools to ensure quality, efficiency of output and optimise service to stakeholders Prospective Technology tools will include applications for Accounting, H&S, Customer Relationship, ESG amongst others. Current prospective tools may include Yardi, Riskwise, Prism, Deepki and Workflow systems but may change with tech investments Skills & Qualifications Technical Knowledge Expert knowledge of commercial property management across diverse asset types and comprehensive understanding of building systems, maintenance planning, and facility management Strategic portfolio planning and optimisation capabilities with comprehensive understanding of risk management in property contexts Expert-level knowledge of RICS standards with ability to interpret and apply to complex situations Comprehensive understanding of regulatory frameworks, compliance governance, health and safety legislation Knowledge of sustainability standards, ESG strategy implementation, and reporting requirements Familiarity with property management technologies, reporting systems, and relevant property legislation Personal Attributes Strategic vision that aligns team activities with business objectives combined with strong organisational abilities and exceptional attention to detail Decisive leadership when making complex decisions with collaborative working style that builds effective relationships Client intimacy that builds trusted advisor relationships with client-focused mindset that prioritises service excellence Entrepreneurial mindset that identifies growth opportunities with problem-solving approach to operational challenges Accountability for performance and business outcomes with professional integrity in all business dealings Inspirational leadership that motivates high performance with resilience under pressure Commercial acumen that balances service quality with profitability Location: On-site -Northamptonshire, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!

Asset Experience Manager - Community DeputySkip to main content Experience Manager - Community Deputy page is loaded Asset Experience Manager - Community DeputyApplyremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Posted Todayjob requisition id: REQ517898 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. About the Role As Deputy Asset Experience Lead you provide line management and day-to-day escalation support for your direct reports within your Asset Experience Manager community, working in close partnership with the Lead Asset Experience Manager to ensure seamless operational delivery. You bring specialised complementary skills and experience that strengthen the community's overall capability and resilience. Acting as a senior advisor and mentor to less experienced Asset Experience Managers, you will support their professional development while maintaining full accountability for your own portfolio responsibilities. You will deputise for the Lead Asset Experience Manager during absences and provide senior-level support on complex matters, contributing strategic insight and operational expertise to community decision-making. Your role ensures continuity of leadership and maintains service excellence across all community activities.Alongside this leadership role, in your day-to-day role as Asset Experience Manager, you will serve as both strategic leader and operational expert for complex commercial property portfolios. This comprehensive role combines senior-level client relationship management and strategic oversight with hands-on operational excellence. You will be the primary client relationship owner while maintaining direct responsibility for day-to-day property operations, customer relations, and team leadership. Key Responsibilities Community Support & Development Provide line management and day-to-day escalation support for designated direct reports within the community. Act as senior advisor and mentor to less experienced Asset Experience Managers, supporting their professional development and capability building. Deputise for the Lead Asset Experience Manager during absences, ensuring continuity of leadership and operational delivery. Contribute specialised expertise and complementary skills to strengthen the community's overall capability and service delivery. Support the Lead Asset Experience Manager in facilitating knowledge sharing, implementing best practices, and driving continuous improvement initiatives. Participate in community leadership activities while maintaining full accountability for own portfolio responsibilities. Strategic Client & Asset Management Collaborate with the Royal London asset manager to set the strategy, calling on subject matter experts as required. Act as main point of contact for Royal London asset manager(s) and lead relationships with professionalism and accountability. Identify how JLL can support the client needs and requirements and discuss with JLL client relationship team on how JLL service can be revised and improved. Maintain clear grasp of client's asset/portfolio strategy, drivers/values and articulate these to the wider team Support emergency planning, business continuity, testing, and monitoring with emergency management support as required. Customer Management & Experience The role is envisaged as predominantly site based with key focus occupier visibility Serve as the primary point of contact for all customer enquiries, concerns, and service requests, ensuring timely response and resolution while maintaining positive relationships. Proactively identify opportunities to improve the customer experience through building amenities, services, and programming. Act on customer feedback to create a productive and engaging environment that adds value to their occupancy. Work with RLAM CX Strategy Director to utilise training opportunities and advise AM of CX implementation opportunities Feedback all customer intelligence to the asset management team. Financial Management & Service Charges Work with JLL Accounts teams on financial accountability, cashflow management, and customer/supplier credit control. Provide strategic advice to asset managers on customer debt recovery, with support from Accounts Receivable. Prepare and manage service charge budgets and reconciliations according to RICS Professional Standard for Commercial Service Charges and client KPIs. Support supplier payments via Proactis and manage supplier payments processes, including purchase orders and invoice approvals. Oversee management of financial trackers, ensuring accuracy including utility recharges, turnover and commercialisation. Respond to customer and consultant queries and challenges in a timely manner. Lease and Legal Management Liaise with Data Management team on complex and protracted lease queries Provide application recommendations to the asset manager. Receive, analyse customer applications under the lease, including alienation and alterations. Ensure customer compliance with lease covenants, including complicated or contentious perceived breaches Resolve customer matters affecting valuation Liaise with appropriate additional advisers as required (legal, building surveying etc.) Working with RLAM JLL Central Shared Services Team to ensure strong internal stakeholder relationship for efficiency of work whilst owning output to the asset managers Health & Safety and Compliance Management Manage risk actions and undertake statutory compliance management. Conduct / Arrange H&S checks (monthly and voids), including Site Safety Checks/Inspections and Void Management Inspections. Utilising third parties where appropriative (void security) Handle Accidents & Incidents reporting and follow-up. Manage E-Permits (permits-to-work) system and support ISO14001 compliance requirements. Coordinate LRQA audits and compliance activities. Ensure compliance with health and safety legislation and implement compliance measures. ESG and Sustainability Support and implement ESG initiatives in alignment with client's ESG strategy and JLL's responsibilities. Be aware of industry and legal obligations in relation to ESG. Assist with sustainability reporting and compliance requirements. Support Asset Sustainability Plans, ESG Database and Risk Assessments. Supplier & Contract Management Lead representation at site level framework partner meetings, to ensure high standards of service delivery. Responsibility for scope of services and contract variation initiatives, in conjunction with Costs Manager, Soft Services Manager and Technical Services Manager Implement works associated with PPM (Planned Preventative Maintenance) report, including PPM Statutory & Regulatory projects. Handle reactive works and fabric maintenance issues. Manage quotes and work orders within designated authority levels. Supervise projects and works activities, including management of risk and method statements. Property Operations and Inspections Conduct regular property inspections in line with client and JLL KPIs and submit written reports via Vision Ensure high standards on all managed sites, flagging areas for growth and improvement Support property presentation standards across managed sites Coordinate void management activities with central support teams Transactions and Transitions Handle property transitions, due diligence, and support disposals and acquisition processes Support letting agents, solicitors and other third parties with queries Lead transitions meetings (with Transitions team for SC properties) Maintain overall accountability for Readiness for Sale packs, prepared by central surveying function Participate in portfolio sales/purchases Insurance Management Handle on-site activities such as accident book records and CCTV provision Review and supply contracts and gather information for central insurance team Implement insurer's requirements, including improvements and repair/maintenance Ensure claims are settled and funds applied to any insurance works completed Technology Utilise available tools to ensure quality, efficiency of output and optimise service to stakeholders Prospective Technology tools will include applications for Accounting, H&S, Customer Relationship, ESG amongst others. Current prospective tools may include Yardi, Riskwise, Prism, Deepki and Workflow systems but may change with tech investments Skills & Qualifications Technical Knowledge Proven experience in line management, performance management, and coaching/mentoring of property professionals across varying experience levels. Ability to lead and embed operational changes, new processes, and cultural initiatives within teams. Experience working across multiple teams or communities to drive consistency, share knowledge, and implement best practices. Strong judgment in assessing complex issues, determining appropriate escalation pathways, and facilitating effective resolution. Expert knowledge of commercial property management across diverse asset types and comprehensive understanding of building systems, maintenance planning, and facility management Strategic portfolio planning and optimisation capabilities with comprehensive understanding of risk management in property contexts Expert-level knowledge of RICS standards with ability to interpret and apply to complex situations Comprehensive understanding of regulatory frameworks . click apply for full job details