Quality Officer

AD Education UK is a growing network of leading creative education institutes in the UK. The group's institutions are united around strong values and sharing a vision for creativity and innovation within creative media education. With over 40 years of pioneering and sector-leading experience, our graduates can be found throughout the music, film, games and wider creative media sectors, winning prestigious awards and employed within the highest echelons of their respective creative fields. Our market-leading portfolio of schools includes The Institute of Contemporary Music Performance (ICMP) and SAE Institute UK.

Quality Officer
Location: London
Contract Type: Full-time - 37 hours per week
Salary: Up to £30.451
Closing Date: 13/03/2025

About Us

SAE Institute was founded in 1976 and is a globally operating higher education provider focused on creating a talent pipeline for the creative media industries. Our network of campuses spans over 28 countries on six continents with more than 40 campuses. SAE Institute in Europe is Part of the AD Education group of companies, delivering industry-focused creative education to more than 30,000 students. SAE offers industry-focused Creative Media Degrees across eight subject areas - Audio, Content Creation & Online Marketing, Film, Game Art Animation, Games Programming, Music Business, Visual Effects, and Web Development.

ICMP (The Institute of Contemporary Music Performance) is a leading UK music school with campuses in London and in 2025 opening in Liverpool and Leeds. For over 35 years, ICMP has been at the forefront of contemporary music education, offering personalised, industry-focused training to help students thrive in the competitive music industry. ICMP delivers innovative undergraduate and postgraduate courses, including specialisations in Electronic Music Production, Live Event Management, and Music Marketing.

About the Role

Reporting to the Quality Manager, the Quality Officer will support the design, implementation and oversight of quality assurance and enhancement processes across ADE UK.

This is a varied and impactful role, covering:

• Programme approval, validation and review
• Oversight of the External Examiner system
• Academic governance and committee servicing
• Policy development and regulatory compliance
• Quality enhancement initiatives and data analysis

You will work closely with academic colleagues, professional services teams and university partners to ensure institutional policies remain aligned with evolving regulatory requirements and sector expectations.

This role requires strong organisational skills, attention to detail, and the ability to manage competing priorities to deadline.

Key Responsibilities Policy & Regulatory Compliance

• Interpret and implement internal academic regulations and external requirements (e.g. QAA, OfS)
• Monitor regulatory developments and ensure policies remain up to date

Governance & Committee Support

• Service quality-related committees, including agenda coordination, minute-taking and action tracking
• Support policy approval, review and publication processes

Programme Approval & Review

• Coordinate validation of new programmes and periodic review of existing provision
• Facilitate module and programme modifications

Assessment & Academic Standards

• Oversee recruitment, induction and support of External Examiners
• Support assessment cycles to ensure compliance and academic integrity

Quality Enhancement

• Analyse qualitative and quantitative data, including student feedback
• Identify trends, risks and opportunities for enhancement
• Provide evidence-based recommendations to improve teaching, learning and assessment

Advice & Cross-Institutional Support

• Provide expert guidance to academic and professional services staff
• Contribute to the development of new and revised quality procedures

You may also contribute to student engagement activity, academic casework, Open Days and Graduation ceremonies.

What We're Looking For Essential

• Degree-level qualification or equivalent experience
• Experience working in quality assurance and enhancement
• Experience interpreting and explaining complex policies and procedures
• Strong organisational and administrative skills
• Experience servicing committees (including minute-taking and follow-up actions)
• Excellent IT skills, including Microsoft Office and Google Suite
• Strong Excel skills, including formulas, pivot tables and VLOOKUP
• Ability to analyse and interpret data
• Excellent written and verbal communication skills
• Strong attention to detail
• Commitment to equality, diversity and professional development

Desirable

• Experience in the HE or FE sector
• Experience using HE systems (e.g. student record systems, VLEs such as Canvas)
• Experience in student-facing or customer-focused environments
• Interest in the creative media industry

Who You Are

You are:

• Methodical and highly organised
• Calm under pressure and able to manage deadlines
• Collaborative and supportive
• Confident in advising colleagues at all levels
• Professional, discreet and solutions-focused

Most importantly, you are committed to maintaining high academic standards and contributing to an excellent student experience.

Why Join ICMP?

• Be part of a respected specialist higher education provider
• Work in a creative and collaborative academic environment
• Play a central role in maintaining and enhancing academic quality
• Opportunities for professional development and sector engagement

If you are passionate about quality assurance in higher education and want to contribute to a dynamic creative institution, we would love to hear from you.

Please see full job description & person specification here.

Note: ADE is an equal opportunities employer and welcomes applications from all sections of the community. ADE is committed to safeguarding and promoting the welfare of young people and vulnerable adults. Successful candidates will be required to obtain a satisfactory enhanced DBS disclosure.

Healthcare Cash Plan via Healthshield

Employee Assistance Program.

Auto-Enrolment Pension scheme with Royal London ADE will match your contributions up to 3% of your salary.

Cycle to work scheme.

Life Assurance (Legal & General)

Enhanced Paternity Pay

Occupational Sick Pay

Group Income Protection (Legal & General)

Season Ticket Loans

Staff Discounts - Short Courses

3 business closure days in addition to 33 days of entitled AL inclusive of public/bank holidays