Product Manager - Daily Banking and Savings, UK (ED) We know that people want great value combined with an excellent experience from a bank they can trust, so we launched our digital bank, Chase UK, to revolutionise mobile banking with seamless journeys that our customers love. We're already trusted by millions in the US and we're quickly catching up in the UK - but how we do things here is a little different. We're building the bank of the future from scratch, channeling our start-up mentality every step of the way - meaning you'll have the opportunity to make a real impact. As a Product Manager at JPMorgan Chase within the International Consumer Bank, you will be a part of a flat-structure organization. Your responsibilities will include accountability for building products and features that can be adapted to meet local market needs of customer needs, while remaining unmistakably a Chase product. Your peerless management skills will enable you to get the products & features into production that meet the firm's uncompromising standards on controls and risk while balancing the priorities of multiple markets. Our Global Products team is at the heart of this venture, focused on getting smart ideas into the hands of our customers. We're looking for people who have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By their nature, our people are also solution-oriented, commercially savvy and have a head for digital experiences. We work in tribes and squads that focus on specific products and projects - and depending on your strengths and interests, you'll have the opportunity to move between them. While we're looking for professional skills, culture is just as important to us. We understand that everyone's unique - and that diversity of thought, experience and background is what makes a good team, great. By bringing people with different points of view together, we can represent everyone and truly reflect the communities we serve. This way, there's scope for you to make a huge difference - on us as a company, and on our clients and business partners around the world. Job responsibilities Own the Daily banking and savings experience in the UK, building products and features which meet the needs of UK customers, within a global framework Work within a broader product team to balance commercial needs with potentially viable solutions within the deposit product domain (current and savings accounts) Lead cross domain discovery and product management efforts in order to find optimal solutions Build and develop products end to end: Be the bridge between various teams - from aligning with proposition teams to supporting and motivating delivery teams with clear vision, prioritization, purpose and escalation paths Develop strong relationships across different departments, including internal teams (e.g. Product and Engineering, Compliance, Operations and Legal) and with our external partners and ensure timely delivery at highest quality Lead launches across markets- taking responsibility for contributions to our global PnL Advocate for the customer's needs while balancing localization requirements and global objectives Establish controls, monitoring, and tooling to support products as adoption scales. Drive decisions across diverse sets of stakeholders using research, commercial data, regulatory and architectural knowledge Lead relationships with senior engineers and Product Managers and facilitate estimation with delivery teams based on complexity of requirements Establish product development processes, risk management strategies, and champion improvements in delivery methods Pursue continuous self-driven learning across a variety of areas such as European market norms, new platform implications, and cross opportunities with other products Thrive in dynamic environments and be able to adapt to changes Preferred qualifications, capabilities and skills Experienced product manager with a history of building and running products in a retail bank or Fintech, with a preference for Savings and Daily Banking products such as current account and savings accounts Experience delivering large, complex digital product initiatives with cross-team dependencies. Experience of working with front-end and back-end software engineers- happy to roll sleeves up in order to test and evaluate functionality alongside them Strong communicator who values clear documentation, with a knack for what type of detail different stakeholders need
Feb 28, 2026
Full time
Product Manager - Daily Banking and Savings, UK (ED) We know that people want great value combined with an excellent experience from a bank they can trust, so we launched our digital bank, Chase UK, to revolutionise mobile banking with seamless journeys that our customers love. We're already trusted by millions in the US and we're quickly catching up in the UK - but how we do things here is a little different. We're building the bank of the future from scratch, channeling our start-up mentality every step of the way - meaning you'll have the opportunity to make a real impact. As a Product Manager at JPMorgan Chase within the International Consumer Bank, you will be a part of a flat-structure organization. Your responsibilities will include accountability for building products and features that can be adapted to meet local market needs of customer needs, while remaining unmistakably a Chase product. Your peerless management skills will enable you to get the products & features into production that meet the firm's uncompromising standards on controls and risk while balancing the priorities of multiple markets. Our Global Products team is at the heart of this venture, focused on getting smart ideas into the hands of our customers. We're looking for people who have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By their nature, our people are also solution-oriented, commercially savvy and have a head for digital experiences. We work in tribes and squads that focus on specific products and projects - and depending on your strengths and interests, you'll have the opportunity to move between them. While we're looking for professional skills, culture is just as important to us. We understand that everyone's unique - and that diversity of thought, experience and background is what makes a good team, great. By bringing people with different points of view together, we can represent everyone and truly reflect the communities we serve. This way, there's scope for you to make a huge difference - on us as a company, and on our clients and business partners around the world. Job responsibilities Own the Daily banking and savings experience in the UK, building products and features which meet the needs of UK customers, within a global framework Work within a broader product team to balance commercial needs with potentially viable solutions within the deposit product domain (current and savings accounts) Lead cross domain discovery and product management efforts in order to find optimal solutions Build and develop products end to end: Be the bridge between various teams - from aligning with proposition teams to supporting and motivating delivery teams with clear vision, prioritization, purpose and escalation paths Develop strong relationships across different departments, including internal teams (e.g. Product and Engineering, Compliance, Operations and Legal) and with our external partners and ensure timely delivery at highest quality Lead launches across markets- taking responsibility for contributions to our global PnL Advocate for the customer's needs while balancing localization requirements and global objectives Establish controls, monitoring, and tooling to support products as adoption scales. Drive decisions across diverse sets of stakeholders using research, commercial data, regulatory and architectural knowledge Lead relationships with senior engineers and Product Managers and facilitate estimation with delivery teams based on complexity of requirements Establish product development processes, risk management strategies, and champion improvements in delivery methods Pursue continuous self-driven learning across a variety of areas such as European market norms, new platform implications, and cross opportunities with other products Thrive in dynamic environments and be able to adapt to changes Preferred qualifications, capabilities and skills Experienced product manager with a history of building and running products in a retail bank or Fintech, with a preference for Savings and Daily Banking products such as current account and savings accounts Experience delivering large, complex digital product initiatives with cross-team dependencies. Experience of working with front-end and back-end software engineers- happy to roll sleeves up in order to test and evaluate functionality alongside them Strong communicator who values clear documentation, with a knack for what type of detail different stakeholders need
About Methods: Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future. Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet. We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them. Predominantly focused on the public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Role specification Reporting to the Senior Competency Centre Manager, the Competency Centre Manager plays a key leadership and management role. They are responsible for developing, deploying, and supporting consulting talent across Methods' delivery in IT Enterprise Services. They will ensure the team contains the best talents available at the right time, in the right place and the right cost, whilst maintaining high levels of utilisation. The Competency Centre Manager works closely with Project Delivery, Sales, and Operations team to drive recruitment, resource planning, skills development, management and capability growth. The Competency Centre Manager is accountable for delivering team plans, including headcount, budget and performance objectives, while actively managing the professional development and progression of consultants under their remit. They serve as a key escalation point for consultant assignment and engagement matters, while supporting the shape and design of service offerings relevant to their practice area. Key Responsibilities - within Methods Competency Centre Build a recruitment strategy in close collaboration with sales and delivery to support the growth of the company. Execute the recruitment plan for the team, leading interviews and consultant assessments to build a high-quality pipeline of new recruits, in collaboration with our recruitment team. Build and maintain a steady pipeline of consultants and proactively recruit top talent in advance to meet future business needs. Lead the execution of the annual team development plan to deliver the necessary expertise to support the business ambitions in the UK Manage the onboarding and probation process for new consultants. Manage the bench & overall team utilization with a business-focused approach to maximize productivity and support the company's profitability. Support professional growth through coaching, feedback, appraisals, and career development plans. Ensure training needs are identified and addressed. Keep the skills matrix updated to ensure accurate visibility of team capabilities and expertise. Ensure accurate and timeline reporting and communication with all functions. Collaborate with finance and operational leads on budgeting and workforce planning. Support the development and promotion of service offers aligned with team capabilities. Work closely and collaborate with the sales and bid teams to support business development opportunities. Align consultants with the right assignments/projects based on their skills, experience, and project requirements. Act as escalation point for consultant professional and personal issues. Contribute to continuous improvement. Key Responsibilities - within Consultant Experience and Support Foster a positive and collaborative team culture. Encourage knowledge sharing through mentoring and training, while also supporting career planning and professional development. Maintain regular engagement with consultants to support their satisfaction and ensure everyone stays informed and aligned. Promote wellbeing and provide support with absence management. Ensure compliance with HR policies and guidelines. Monitor and track consultant performance to support continuous improvement. Promote diversity and inclusion. This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are unable to meet this and any associated criteria, then your employment may be delayed or rejected. Details of this will be discussed with you at interview. Minimum 6-7 years of experience in a leadership or team management role within a consulting, IT Enterprise Services, or professional services environment. Strong experience in resource and team management, workforce planning, and bench utilisation management. Demonstrated success in recruitment strategy development and execution, including interviewing and hiring high-performing consultants. Track record of managing team budgets, headcount planning, and performance targets. Ability to influence, negotiate, and build trusted relationships across the organisation. Strong people management skills with the ability to coach, mentor, and develop consultants at different career stages. Ability to deliver accurate, timely reporting across multiple stakeholders Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. By joining us you can expect: Autonomy to develop and grow your skills and experience Being part of exciting project work that is making a difference in society Strong, inspiring and thought-provoking leadership A supportive and collaborative environment. As well as this, we offer: Wellness 24/7 Confidential employee assistance programme. Social - Breakfast Tuesdays, Thirsty Thursdays and Pizza on the last Thursday of each month as well as commitment to charitable causes. Time off 25 days a year. Pension Salary Exchange Scheme with 4% employer contribution and 5% employee contribution. Life Assurance of 4 times base salary. Private Medical Insurance which is non-contributory (spouse and dependants included). Worldwide Travel Insurance which is non-contributory (spouse and dependant included). Why Join Us? Innovative Environment: Be part of a company that values innovation and excellence in delivering ITES solutions. Career Growth: Opportunities for professional growth and development in dynamic and supportive environment. Collaborative Culture: Work with a talented team of professionals who are passionate about their work and committed to success. Competitive Compensation: We offer a competitive salary and benefits package that rewards your hard work and dedication.
Feb 28, 2026
Full time
About Methods: Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future. Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet. We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them. Predominantly focused on the public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Role specification Reporting to the Senior Competency Centre Manager, the Competency Centre Manager plays a key leadership and management role. They are responsible for developing, deploying, and supporting consulting talent across Methods' delivery in IT Enterprise Services. They will ensure the team contains the best talents available at the right time, in the right place and the right cost, whilst maintaining high levels of utilisation. The Competency Centre Manager works closely with Project Delivery, Sales, and Operations team to drive recruitment, resource planning, skills development, management and capability growth. The Competency Centre Manager is accountable for delivering team plans, including headcount, budget and performance objectives, while actively managing the professional development and progression of consultants under their remit. They serve as a key escalation point for consultant assignment and engagement matters, while supporting the shape and design of service offerings relevant to their practice area. Key Responsibilities - within Methods Competency Centre Build a recruitment strategy in close collaboration with sales and delivery to support the growth of the company. Execute the recruitment plan for the team, leading interviews and consultant assessments to build a high-quality pipeline of new recruits, in collaboration with our recruitment team. Build and maintain a steady pipeline of consultants and proactively recruit top talent in advance to meet future business needs. Lead the execution of the annual team development plan to deliver the necessary expertise to support the business ambitions in the UK Manage the onboarding and probation process for new consultants. Manage the bench & overall team utilization with a business-focused approach to maximize productivity and support the company's profitability. Support professional growth through coaching, feedback, appraisals, and career development plans. Ensure training needs are identified and addressed. Keep the skills matrix updated to ensure accurate visibility of team capabilities and expertise. Ensure accurate and timeline reporting and communication with all functions. Collaborate with finance and operational leads on budgeting and workforce planning. Support the development and promotion of service offers aligned with team capabilities. Work closely and collaborate with the sales and bid teams to support business development opportunities. Align consultants with the right assignments/projects based on their skills, experience, and project requirements. Act as escalation point for consultant professional and personal issues. Contribute to continuous improvement. Key Responsibilities - within Consultant Experience and Support Foster a positive and collaborative team culture. Encourage knowledge sharing through mentoring and training, while also supporting career planning and professional development. Maintain regular engagement with consultants to support their satisfaction and ensure everyone stays informed and aligned. Promote wellbeing and provide support with absence management. Ensure compliance with HR policies and guidelines. Monitor and track consultant performance to support continuous improvement. Promote diversity and inclusion. This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are unable to meet this and any associated criteria, then your employment may be delayed or rejected. Details of this will be discussed with you at interview. Minimum 6-7 years of experience in a leadership or team management role within a consulting, IT Enterprise Services, or professional services environment. Strong experience in resource and team management, workforce planning, and bench utilisation management. Demonstrated success in recruitment strategy development and execution, including interviewing and hiring high-performing consultants. Track record of managing team budgets, headcount planning, and performance targets. Ability to influence, negotiate, and build trusted relationships across the organisation. Strong people management skills with the ability to coach, mentor, and develop consultants at different career stages. Ability to deliver accurate, timely reporting across multiple stakeholders Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. By joining us you can expect: Autonomy to develop and grow your skills and experience Being part of exciting project work that is making a difference in society Strong, inspiring and thought-provoking leadership A supportive and collaborative environment. As well as this, we offer: Wellness 24/7 Confidential employee assistance programme. Social - Breakfast Tuesdays, Thirsty Thursdays and Pizza on the last Thursday of each month as well as commitment to charitable causes. Time off 25 days a year. Pension Salary Exchange Scheme with 4% employer contribution and 5% employee contribution. Life Assurance of 4 times base salary. Private Medical Insurance which is non-contributory (spouse and dependants included). Worldwide Travel Insurance which is non-contributory (spouse and dependant included). Why Join Us? Innovative Environment: Be part of a company that values innovation and excellence in delivering ITES solutions. Career Growth: Opportunities for professional growth and development in dynamic and supportive environment. Collaborative Culture: Work with a talented team of professionals who are passionate about their work and committed to success. Competitive Compensation: We offer a competitive salary and benefits package that rewards your hard work and dedication.
Henderson Brown Recruitment
Spalding, Lincolnshire
Technologist Spalding, Lincolnshire Permanent Mon-Fri 38,000 - 45,000 Are you a commercially astute Technical professional ready to take ownership of a fast-growing category? This is a high-impact Technologist role leading the technical agenda for a key partner, ensuring product safety, legality, sustainability and exceptional quality. What you'll be doing at the Technologist: Lead the technical function for the category , owning safety, legality, ethical and environmental compliance across the full supply base while supporting the wider Flowers technical agenda where required. Be the primary technical interface with the customer , translating policies, codes of practice and specifications into clear, actionable standards across site and suppliers. Drive supply chain assurance , managing supplier approval, due diligence, non-conformance and continuous improvement to ensure consistent, right-first-time quality. Embed a robust Quality Management System , using KPI and trend analysis to identify risks, unlock efficiencies and implement data-led improvement plans. Champion technical excellence in NPD , collaborating cross-functionally with Commercial, Development, Buying and Operations to deliver seamless, compliant product launches. Develop and execute a research & innovation roadmap , keeping ahead of industry trends, sustainability priorities and emerging legislation to create competitive advantage. Lead technical visits and audits , hosting stakeholders and managing any technical incidents or crises with pace, professionalism and clear communication. Operate as part of a high-performing technical team , modelling company values, driving cost-effective solutions and ensuring customers receive consistently outstanding products. What you'll need as the Technologist: A proven track record in a Technical position in the food or fresh industry where you have had very close interactions with customers is required Own transport Full UK working rights - no sponsorship or visas available If you believe you have the skills and personality to fit these requirements please either apply via this advert or call Henderson Brown on (phone number removed) for more information.
Feb 28, 2026
Full time
Technologist Spalding, Lincolnshire Permanent Mon-Fri 38,000 - 45,000 Are you a commercially astute Technical professional ready to take ownership of a fast-growing category? This is a high-impact Technologist role leading the technical agenda for a key partner, ensuring product safety, legality, sustainability and exceptional quality. What you'll be doing at the Technologist: Lead the technical function for the category , owning safety, legality, ethical and environmental compliance across the full supply base while supporting the wider Flowers technical agenda where required. Be the primary technical interface with the customer , translating policies, codes of practice and specifications into clear, actionable standards across site and suppliers. Drive supply chain assurance , managing supplier approval, due diligence, non-conformance and continuous improvement to ensure consistent, right-first-time quality. Embed a robust Quality Management System , using KPI and trend analysis to identify risks, unlock efficiencies and implement data-led improvement plans. Champion technical excellence in NPD , collaborating cross-functionally with Commercial, Development, Buying and Operations to deliver seamless, compliant product launches. Develop and execute a research & innovation roadmap , keeping ahead of industry trends, sustainability priorities and emerging legislation to create competitive advantage. Lead technical visits and audits , hosting stakeholders and managing any technical incidents or crises with pace, professionalism and clear communication. Operate as part of a high-performing technical team , modelling company values, driving cost-effective solutions and ensuring customers receive consistently outstanding products. What you'll need as the Technologist: A proven track record in a Technical position in the food or fresh industry where you have had very close interactions with customers is required Own transport Full UK working rights - no sponsorship or visas available If you believe you have the skills and personality to fit these requirements please either apply via this advert or call Henderson Brown on (phone number removed) for more information.
Who is Sonar? Sonar helps prevent code quality and code security issues from reaching production, amplifies developers' productivity in concert with AI assistants, and improves the developer experience with streamlined workflows. Sonar analyzes all code, regardless of who writes it - your internal team, genAI, or third parties - resulting in more secure, reliable, and maintainable applications. Rooted in the open source community, Sonar's solutions support over 30 programming languages, frameworks, and infrastructure technologies. Today, Sonar is trusted by +7M developers worldwide, including teams at Microsoft, NASA, MasterCard, and T Mobile. We believe in developing great products that are supported by great internal teams and a strong culture. We are highly committed to and obsessed with the company, users, each other, and our open source community. We have high standards and hold each other accountable for acting with positivity, dedication, thoughtfulness, empathy, and passion daily. We are deliberate with our decisions with high clarity of intention. At the same time, we feel extreme urgency and move forward quickly. And lastly, we are highly effective and operationally efficient. We operate collectively as One Team to accomplish our goals. At Sonar, CODE is more than just an acronym - it's a mindset that defines daily operations. Why You Should Apply At Sonar, we're a group of brilliant, motivated, and driven professionals working hard to help supercharge developers to build better, faster. Sonar helps to continuously improve code quality and code security while reducing developer toil. This means that developers can focus on doing more of what they love and less of what they don't. Our solutions don't just solve symptoms of problems - we help fix issues at the source - for all code, whether it's developer written, AI generated, or from third parties. We have a dynamic culture with employees worldwide and hub offices in the USA, Switzerland, the UK, Singapore, and Germany. Team members should be able to come to work every day, work on a product they are proud of, love what they do, and feel energized by their peers. With our roots deep in the open source community, we're all about the mission: supercharge developers to build better, faster. The Impact You Will Have We are looking for an exceptional and dynamic legal professional who can balance protecting our company with supercharging our growing global business. As a key member on the commercial squad of our legal team, you will drive initiatives and manage critical matters relating to commercial contracting. This may include managing contract reviews and negotiations in support of our global procurement needs, our Asia Pacific Japan sales region, our Europe Middle East Africa sales region, and channel partner network, depending on your interest and experience. We are seeking a proactive, solution oriented thinker who is ready to take ownership and elevate the team's performance. Reporting line and title will depend on the candidate, as we are open to a range of seniority levels. What You Will Do Daily Lead critical commercial matters by independently negotiating a diverse range of complex commercial transactions, including sales agreements, vendor contracts, and channel partnership deals. Drive strategic alignment across the business by collaborating with legal, sales, procurement, finance, IT security, and executive teams to find creative, compliant, and business enabling solutions. Manage risk by advising internal stakeholders regarding key issues and risks in our contracts and ensure that our agreements reflect the most effective internal negotiating strategies. Pioneer efficiency improvements by leading the development and maintenance of a streamlined, efficient, and scalable contracting process, leveraging technology like contract management systems and AI drafting tools to clear blockers and find solutions. Embrace new challenges and manage a dynamic workload of emergent legal issues, supporting high growth company initiatives relating to product development, privacy compliance, and other matters. The Experience You Will Need Strong Legal Foundation: Bar admission with 4+ years of commercial/technology experience, with a particular focus in negotiating customer and vendor agreements. Prior in house experience with an international technology/software company preferred but private practice will also be considered. Exceptional Communication & Influence: Demonstrated ability to develop strong, collaborative relationships with key stakeholders and teams across the business, backed by excellent negotiation and drafting skills. Initiative & Domain Leadership: A strong understanding of key issues that impact contract negotiations for software and SaaS, with direct experience being a significant plus. The capacity to lead complex matters from start to finish. Adaptability & Ownership: The ability to prioritize, manage multiple work streams, and maintain composure in a fast paced environment. Start up Mentality: A willingness to roll up your sleeves, clear blockers, think creatively, and consistently find solutions to support the business in driving projects to completion. Global Fluency: Excellent English written/verbal communication skills and flexibility with your work schedule to accommodate occasional calls outside of your regular time zone. Technological Drive: Demonstrated capacity to quickly master and implement new contract management tools like Salesforce, LinkSquares, Jira Service Management, and generative AI tools. Why You're Going to Love It Here Our culture and mission set us apart. We have a dynamic work culture that values respect and kindness and embraces the right to fail (and get right back up again!). Great people make a great company. We value people skills as much as technical skills and strive to keep things friendly while still being passionate leaders in our domains. We have a flexible work policy that includes 3 days in office and 2 days work from home each week for those located near our office locations; some locations such as Dubai, India, Japan and Australia operate fully remotely. We have a growth mindset. We love learning and believe continuous education is critical to our success. In an ever changing industry, new skills are necessary, and we're happy to help our team acquire them. As the leader in our field, our products and services are as strong as our internal team members. We embrace transparency with regular meetings, cascading messages and updates on the growth and success of our organization. Benefits of Working With Sonar 100% coverage of employee premiums through BUPA for medical, dental, and Employee Assistance Programs Vision benefit through Sun Life which includes an annual vision exam and vision hardware benefits We encourage usage of our robust time off allocations with 28 days of annual leave for our employees based out of our London hub, plus additional days based on seniority and circumstances. Employer matching contribution pension scheme for up to 5%. Commuting: public transport reimbursement of 60% for annual subscription Global workforce with employees in 20+ countries representing 35+ unique nationalities. We have an annual kick off somewhere in the world where we meet to build relationships and goals for the company. We Value Diversity, Equity, and Inclusion At Sonar, we believe that our diversity is our strength. We are a global company that values and respects different backgrounds, perspectives, and cultures. We are committed to fostering a diverse and inclusive work environment where everyone feels valued and empowered to contribute their best. We are proud to be an equal opportunity employer and welcome all qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. All offers of employment at Sonar are contingent upon the precise results of a comprehensive background check and reference verification conducted before the start date. Applications that are submitted through agencies or third party recruiters will not be considered.
Feb 28, 2026
Full time
Who is Sonar? Sonar helps prevent code quality and code security issues from reaching production, amplifies developers' productivity in concert with AI assistants, and improves the developer experience with streamlined workflows. Sonar analyzes all code, regardless of who writes it - your internal team, genAI, or third parties - resulting in more secure, reliable, and maintainable applications. Rooted in the open source community, Sonar's solutions support over 30 programming languages, frameworks, and infrastructure technologies. Today, Sonar is trusted by +7M developers worldwide, including teams at Microsoft, NASA, MasterCard, and T Mobile. We believe in developing great products that are supported by great internal teams and a strong culture. We are highly committed to and obsessed with the company, users, each other, and our open source community. We have high standards and hold each other accountable for acting with positivity, dedication, thoughtfulness, empathy, and passion daily. We are deliberate with our decisions with high clarity of intention. At the same time, we feel extreme urgency and move forward quickly. And lastly, we are highly effective and operationally efficient. We operate collectively as One Team to accomplish our goals. At Sonar, CODE is more than just an acronym - it's a mindset that defines daily operations. Why You Should Apply At Sonar, we're a group of brilliant, motivated, and driven professionals working hard to help supercharge developers to build better, faster. Sonar helps to continuously improve code quality and code security while reducing developer toil. This means that developers can focus on doing more of what they love and less of what they don't. Our solutions don't just solve symptoms of problems - we help fix issues at the source - for all code, whether it's developer written, AI generated, or from third parties. We have a dynamic culture with employees worldwide and hub offices in the USA, Switzerland, the UK, Singapore, and Germany. Team members should be able to come to work every day, work on a product they are proud of, love what they do, and feel energized by their peers. With our roots deep in the open source community, we're all about the mission: supercharge developers to build better, faster. The Impact You Will Have We are looking for an exceptional and dynamic legal professional who can balance protecting our company with supercharging our growing global business. As a key member on the commercial squad of our legal team, you will drive initiatives and manage critical matters relating to commercial contracting. This may include managing contract reviews and negotiations in support of our global procurement needs, our Asia Pacific Japan sales region, our Europe Middle East Africa sales region, and channel partner network, depending on your interest and experience. We are seeking a proactive, solution oriented thinker who is ready to take ownership and elevate the team's performance. Reporting line and title will depend on the candidate, as we are open to a range of seniority levels. What You Will Do Daily Lead critical commercial matters by independently negotiating a diverse range of complex commercial transactions, including sales agreements, vendor contracts, and channel partnership deals. Drive strategic alignment across the business by collaborating with legal, sales, procurement, finance, IT security, and executive teams to find creative, compliant, and business enabling solutions. Manage risk by advising internal stakeholders regarding key issues and risks in our contracts and ensure that our agreements reflect the most effective internal negotiating strategies. Pioneer efficiency improvements by leading the development and maintenance of a streamlined, efficient, and scalable contracting process, leveraging technology like contract management systems and AI drafting tools to clear blockers and find solutions. Embrace new challenges and manage a dynamic workload of emergent legal issues, supporting high growth company initiatives relating to product development, privacy compliance, and other matters. The Experience You Will Need Strong Legal Foundation: Bar admission with 4+ years of commercial/technology experience, with a particular focus in negotiating customer and vendor agreements. Prior in house experience with an international technology/software company preferred but private practice will also be considered. Exceptional Communication & Influence: Demonstrated ability to develop strong, collaborative relationships with key stakeholders and teams across the business, backed by excellent negotiation and drafting skills. Initiative & Domain Leadership: A strong understanding of key issues that impact contract negotiations for software and SaaS, with direct experience being a significant plus. The capacity to lead complex matters from start to finish. Adaptability & Ownership: The ability to prioritize, manage multiple work streams, and maintain composure in a fast paced environment. Start up Mentality: A willingness to roll up your sleeves, clear blockers, think creatively, and consistently find solutions to support the business in driving projects to completion. Global Fluency: Excellent English written/verbal communication skills and flexibility with your work schedule to accommodate occasional calls outside of your regular time zone. Technological Drive: Demonstrated capacity to quickly master and implement new contract management tools like Salesforce, LinkSquares, Jira Service Management, and generative AI tools. Why You're Going to Love It Here Our culture and mission set us apart. We have a dynamic work culture that values respect and kindness and embraces the right to fail (and get right back up again!). Great people make a great company. We value people skills as much as technical skills and strive to keep things friendly while still being passionate leaders in our domains. We have a flexible work policy that includes 3 days in office and 2 days work from home each week for those located near our office locations; some locations such as Dubai, India, Japan and Australia operate fully remotely. We have a growth mindset. We love learning and believe continuous education is critical to our success. In an ever changing industry, new skills are necessary, and we're happy to help our team acquire them. As the leader in our field, our products and services are as strong as our internal team members. We embrace transparency with regular meetings, cascading messages and updates on the growth and success of our organization. Benefits of Working With Sonar 100% coverage of employee premiums through BUPA for medical, dental, and Employee Assistance Programs Vision benefit through Sun Life which includes an annual vision exam and vision hardware benefits We encourage usage of our robust time off allocations with 28 days of annual leave for our employees based out of our London hub, plus additional days based on seniority and circumstances. Employer matching contribution pension scheme for up to 5%. Commuting: public transport reimbursement of 60% for annual subscription Global workforce with employees in 20+ countries representing 35+ unique nationalities. We have an annual kick off somewhere in the world where we meet to build relationships and goals for the company. We Value Diversity, Equity, and Inclusion At Sonar, we believe that our diversity is our strength. We are a global company that values and respects different backgrounds, perspectives, and cultures. We are committed to fostering a diverse and inclusive work environment where everyone feels valued and empowered to contribute their best. We are proud to be an equal opportunity employer and welcome all qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. All offers of employment at Sonar are contingent upon the precise results of a comprehensive background check and reference verification conducted before the start date. Applications that are submitted through agencies or third party recruiters will not be considered.
Ready to find the right role for you? Salary: Up to 73,000 per annum DOE plus annual performance bonus, company car or car allowance, private medical and pension Hours : 40 hours per week Location : Ellesmere Port When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; - 25 days of annual leave - Discounts on everything from groceries to well known retailers - Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to - 24 hour access to a virtual GP, 365 days a year, for you and family members in your household - One paid days leave every year to volunteer and support your community - Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Based at Ellesmere Port High Temperature Incinerator, the Functional Safety Engineer ensures a robust functional safety management system is in place to achieve compliance. You will provide expertise and appropriate direction to the development of functional safety management across the wider business. Provide EC&I technical support to site projects as required. Support COMAH activities - intervention visits and safety report development. Support long term hazardous waste functional safety improvement. Be the Veolia functional safety subject matter expert. Ensure audits are carried out to cover all aspects of functional safety. Develop and work with other internal functions on asset strategies. Support functional safety/process safety competency development. Hazard study support as required (PHA/HAZID/HAZOP/LOPA). What we're looking for; Experience in management of functional safety lifecycle for safety instrumented systems. TUV Functional safety engineer. Experience in leading hazard identification and risk assessment (PHA/HAZID/HAZOP/LOPA). Experience working with COMAH sites. Exceptional communication skills, with the ability to influence key stakeholders at all levels. Be motivated to drive improvements within the business to achieve a proactive culture. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Feb 28, 2026
Full time
Ready to find the right role for you? Salary: Up to 73,000 per annum DOE plus annual performance bonus, company car or car allowance, private medical and pension Hours : 40 hours per week Location : Ellesmere Port When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; - 25 days of annual leave - Discounts on everything from groceries to well known retailers - Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to - 24 hour access to a virtual GP, 365 days a year, for you and family members in your household - One paid days leave every year to volunteer and support your community - Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Based at Ellesmere Port High Temperature Incinerator, the Functional Safety Engineer ensures a robust functional safety management system is in place to achieve compliance. You will provide expertise and appropriate direction to the development of functional safety management across the wider business. Provide EC&I technical support to site projects as required. Support COMAH activities - intervention visits and safety report development. Support long term hazardous waste functional safety improvement. Be the Veolia functional safety subject matter expert. Ensure audits are carried out to cover all aspects of functional safety. Develop and work with other internal functions on asset strategies. Support functional safety/process safety competency development. Hazard study support as required (PHA/HAZID/HAZOP/LOPA). What we're looking for; Experience in management of functional safety lifecycle for safety instrumented systems. TUV Functional safety engineer. Experience in leading hazard identification and risk assessment (PHA/HAZID/HAZOP/LOPA). Experience working with COMAH sites. Exceptional communication skills, with the ability to influence key stakeholders at all levels. Be motivated to drive improvements within the business to achieve a proactive culture. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
About the Role We are seeking a driven, highly organised and commercially focused Stock and Enquiry Manager to oversee both vehicle inventory management and sales enquiry performance at Mercedes-Benz of Watford. This dual-responsibility role is pivotal in ensuring seamless alignment between vehicle availability and customer demand. You will manage all inbound sales enquiries while maintaining accurate, optimised stock levels to maximise conversion, profitability and customer satisfaction. The role requires strong leadership, attention to detail and the ability to perform in a fast-paced premium retail environment. Key Responsibilities Enquiry Management & Conversion Oversee all inbound and outbound sales enquiries across phone, email, website and third-party platforms. Ensure rapid response times and professional communication aligned with brand standards. Qualify and allocate leads effectively to the sales team. Implement structured follow-up processes to maximise appointment setting and conversion rates. Monitor enquiry KPIs including response time, show rate and sales performance. Stock Management & Optimisation Maintain accurate oversight of all new and used vehicle stock. Monitor stock status including ordered, in-transit, prepared, displayed and sold units. Manage stock ageing and implement strategies to optimise turn and margin. Conduct regular stock audits to ensure system accuracy. Coordinate vehicle sourcing and inter-site transfers where required. Sales & Operational Alignment Work closely with the Sales Manager to ensure stock mix aligns with enquiry trends and market demand. Support pricing strategy reviews based on performance and competitor analysis. Liaise with logistics, preparation and marketing teams to ensure vehicles are ready and correctly advertised. Leadership & Performance Management Lead and develop the enquiry handling function. Set and monitor clear KPIs for response, conversion and stock accuracy. Provide reporting to senior management on stock performance and enquiry conversion metrics. Identify opportunities for process improvement and operational efficiency. Compliance & Systems Ensure accurate CRM and DMS data management. Maintain compliance with FCA regulations, GDPR and internal policies. Uphold brand standards in all customer interactions and operational processes. About you Proven experience in automotive retail, stock control, or enquiry management. Strong leadership and team management capability. Analytical mindset with experience interpreting sales and stock data. Excellent organisational skills and attention to detail. Proficiency in CRM/DMS systems and Microsoft Office. Customer-focused with a commitment to delivering a premium experience. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Feb 28, 2026
Full time
About the Role We are seeking a driven, highly organised and commercially focused Stock and Enquiry Manager to oversee both vehicle inventory management and sales enquiry performance at Mercedes-Benz of Watford. This dual-responsibility role is pivotal in ensuring seamless alignment between vehicle availability and customer demand. You will manage all inbound sales enquiries while maintaining accurate, optimised stock levels to maximise conversion, profitability and customer satisfaction. The role requires strong leadership, attention to detail and the ability to perform in a fast-paced premium retail environment. Key Responsibilities Enquiry Management & Conversion Oversee all inbound and outbound sales enquiries across phone, email, website and third-party platforms. Ensure rapid response times and professional communication aligned with brand standards. Qualify and allocate leads effectively to the sales team. Implement structured follow-up processes to maximise appointment setting and conversion rates. Monitor enquiry KPIs including response time, show rate and sales performance. Stock Management & Optimisation Maintain accurate oversight of all new and used vehicle stock. Monitor stock status including ordered, in-transit, prepared, displayed and sold units. Manage stock ageing and implement strategies to optimise turn and margin. Conduct regular stock audits to ensure system accuracy. Coordinate vehicle sourcing and inter-site transfers where required. Sales & Operational Alignment Work closely with the Sales Manager to ensure stock mix aligns with enquiry trends and market demand. Support pricing strategy reviews based on performance and competitor analysis. Liaise with logistics, preparation and marketing teams to ensure vehicles are ready and correctly advertised. Leadership & Performance Management Lead and develop the enquiry handling function. Set and monitor clear KPIs for response, conversion and stock accuracy. Provide reporting to senior management on stock performance and enquiry conversion metrics. Identify opportunities for process improvement and operational efficiency. Compliance & Systems Ensure accurate CRM and DMS data management. Maintain compliance with FCA regulations, GDPR and internal policies. Uphold brand standards in all customer interactions and operational processes. About you Proven experience in automotive retail, stock control, or enquiry management. Strong leadership and team management capability. Analytical mindset with experience interpreting sales and stock data. Excellent organisational skills and attention to detail. Proficiency in CRM/DMS systems and Microsoft Office. Customer-focused with a commitment to delivering a premium experience. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Charisma Charity Recruitment
Gateshead, Tyne And Wear
Do you have significant experience at senior level working with vulnerable young people? Handcrafted seeks their new Director for Young People. Hours: Full time, 37.5 hours per week and will consider part time/flexible hours. Location: Based from one of the hubs in Gateshead or Durham with travel to other hubs. Can you demonstrate the below? Strong strategic leadership skills with the ability to shape vision, drive improvement, and lead organisational development within young people's services In-depth understanding of safeguarding, risk management, trauma-informed practice at senior level Strong communication skills and the ability to engage young people, teams and external partners Do you have experience in the following? Leading teams, supervising staff and developing professional practice Managing safeguarding concerns, coordinating multi agency responses and ensuring compliance Operational leadership within social care, education or supportive housing You will also have the strong personal commitment to Christian ethos of Handcrafted through prayer, practical action and ways of working. Download the candidate pack for full details, responsibilities and person specification. This role is subject to a DBS check, which will be carried out by the employer. Your application should include your CV and supporting statement. Key dates: Closing date for applications: 24 March 2026 Charisma vetting interviews must be completed by 31 March 2026 prior to shortlisting. Interviews with Handcrafted: TBC We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law.
Feb 28, 2026
Full time
Do you have significant experience at senior level working with vulnerable young people? Handcrafted seeks their new Director for Young People. Hours: Full time, 37.5 hours per week and will consider part time/flexible hours. Location: Based from one of the hubs in Gateshead or Durham with travel to other hubs. Can you demonstrate the below? Strong strategic leadership skills with the ability to shape vision, drive improvement, and lead organisational development within young people's services In-depth understanding of safeguarding, risk management, trauma-informed practice at senior level Strong communication skills and the ability to engage young people, teams and external partners Do you have experience in the following? Leading teams, supervising staff and developing professional practice Managing safeguarding concerns, coordinating multi agency responses and ensuring compliance Operational leadership within social care, education or supportive housing You will also have the strong personal commitment to Christian ethos of Handcrafted through prayer, practical action and ways of working. Download the candidate pack for full details, responsibilities and person specification. This role is subject to a DBS check, which will be carried out by the employer. Your application should include your CV and supporting statement. Key dates: Closing date for applications: 24 March 2026 Charisma vetting interviews must be completed by 31 March 2026 prior to shortlisting. Interviews with Handcrafted: TBC We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law.
We are looking for a Maintenance Technician to join a globally leading manufacturer on a permanent basis, offering a salary of up to 35,000 (DOE), plus overtime, on-call allowance, and an attractive benefits package! This includes a competitive pension, private healthcare, up to 15% performance-related annual bonus, annual pay review, 25.5 days annual leave plus bank holidays, income protection, life assurance up to 4x base salary, a cycle-to-work scheme, and more! This Maintenance Technician will work day shifts and play a key part in ensuring critical equipment runs safely, reliably, and in full compliance with GMP, COMAH, and ATEX standards. As a Maintenance Technician, you will support business continuity by maintaining site assets and providing effective fault diagnosis and breakdown support. The company is renowned for delivering innovative products that add value to customers worldwide. With continued growth driven by ongoing investment and development, it is an exciting time to join the organisation as a Maintenance Technician at their site. Key Responsibilities required from Maintenance Technician: Maintain, repair, and improve critical mechanical plant, equipment, and utilities Carry out planned preventative and reactive maintenance to ensure safe, reliable operation Diagnose and resolve mechanical faults using structured problem-solving and root cause analysis Ensure all work complies with GMP, COMAH, ATEX, and site safety procedures Interpret, update, and maintain engineering drawings and technical documentation Support investigations, continuous improvement, and reliability initiatives Participate in an on-call rota, providing out-of-hours breakdown support one week in every six Qualifications & Experience Required from Maintenance Technician: NVQ Level 3 (or equivalent) in Mechanical Engineering or a related discipline Experience in high-hazard manufacturing environments such as chemical or pharmaceutical Strong mechanical fault-finding, root cause analysis and problem-solving capability COMAH site experience desirable, with knowledge of GMP and ATEX standards If you have the skills and experience required to join the team as a Maintenance Technician, please click the link below to apply directly.
Feb 28, 2026
Full time
We are looking for a Maintenance Technician to join a globally leading manufacturer on a permanent basis, offering a salary of up to 35,000 (DOE), plus overtime, on-call allowance, and an attractive benefits package! This includes a competitive pension, private healthcare, up to 15% performance-related annual bonus, annual pay review, 25.5 days annual leave plus bank holidays, income protection, life assurance up to 4x base salary, a cycle-to-work scheme, and more! This Maintenance Technician will work day shifts and play a key part in ensuring critical equipment runs safely, reliably, and in full compliance with GMP, COMAH, and ATEX standards. As a Maintenance Technician, you will support business continuity by maintaining site assets and providing effective fault diagnosis and breakdown support. The company is renowned for delivering innovative products that add value to customers worldwide. With continued growth driven by ongoing investment and development, it is an exciting time to join the organisation as a Maintenance Technician at their site. Key Responsibilities required from Maintenance Technician: Maintain, repair, and improve critical mechanical plant, equipment, and utilities Carry out planned preventative and reactive maintenance to ensure safe, reliable operation Diagnose and resolve mechanical faults using structured problem-solving and root cause analysis Ensure all work complies with GMP, COMAH, ATEX, and site safety procedures Interpret, update, and maintain engineering drawings and technical documentation Support investigations, continuous improvement, and reliability initiatives Participate in an on-call rota, providing out-of-hours breakdown support one week in every six Qualifications & Experience Required from Maintenance Technician: NVQ Level 3 (or equivalent) in Mechanical Engineering or a related discipline Experience in high-hazard manufacturing environments such as chemical or pharmaceutical Strong mechanical fault-finding, root cause analysis and problem-solving capability COMAH site experience desirable, with knowledge of GMP and ATEX standards If you have the skills and experience required to join the team as a Maintenance Technician, please click the link below to apply directly.
We are excited you have visited our Careers page. We are seeking talented individuals that are excellent in their field of expertise and are posed with all potential and skills necessary to help us meet future business challenges. Position not right for you? Share it with someone you know. Reference: FEB Expiry date: 2026-03-:00:00.000 Location: Mitcham Benefits: A superb range of exclusive, colleague only benefits and discounts up to £80,000 OTE (Basic Salary + Company Car/Car Allowance + Bonus) + Excellent Benefits PLUS £5,000 Golden Hello Are you a dynamic leader with a passion for operational excellence and customer satisfaction? FMG Repair Services in Mitcham is looking for an experienced General Manager to take full responsibility for the success of our site, ensuring profitability, efficiency, and top-tier service. You will lead and motivate a high-performing team, oversee key operational and financial objectives, and drive continuous improvement across all aspects of the business. With a strong focus on quality repairs, customer service, and commercial growth, this is your opportunity to make a significant impact in a fast-paced, industry-leading environment. As General Manager, working with a team of 23 colleagues including 8 technicians, you will optimise workflow, manage KPIs, and foster a culture of accountability and high performance. You'll work closely with senior leaders to ensure compliance with industry standards, develop business strategies, and recruit and develop top talent. If you're a results-driven leader with experience in the automotive repair or related industries, this role offers the perfect blend of strategic and hands on leadership. Join FMG Repair Services and drive success-apply today! Why choose FMG RS? Of course, we offer a fantastic basic salary, but there's much more to being a General Manager at FMG RS than just that. Some of our most popular benefits include (but aren't limited to) A £5,000 'Golden Hello' scheme to welcome you to our team ( ask for further details) fantastic monthly bonus schemes! 24 days annual leave plus public holidays and also an extra day off to celebrate your birthday! free life assurance (x2 your basic salary) exclusive colleague-only vehicle-leasing schemes pension & save-as-you-earn share scheme A Benefits App giving a huge range of retailer discounts and cashback deals well-being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance) Stream App for all our colleagues - a Financial Wellbeing app that gives you more control over your pay. Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a financial coach! We're part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland and Spain,- few other businesses can offer you the volume, variety and long-term security as us; You're rewarded for your part in our success - lots of customers means lots of work to share, which in turn means lots of opportunity to boost your earnings through our fantastic bonus schemes; We invest in you - We believe everyone should have the opportunity to better themselves and look to progress, not just within FMG RS but the wider ZIGUP business too; We're growing - it's an exciting time for the industry and we're committed to being at the cutting edge, investing in everything from our EV capabilities, our workshops to our Training Centres; Join the FMG RS family With the best people in the industry within our Group, we really believe that no one else can do what we do as well as us. So what are you waiting for? We're also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. We are proud to have been awarded a King's Award for Enterprise in 2025, recognised for our commitment to promoting opportunity and supporting social mobility. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career. We're committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If need adjustments at any stage of the recruitment process, just let us know. We're here to support you. We are agile. We are experts. We are imaginative. We are reliable.
Feb 28, 2026
Full time
We are excited you have visited our Careers page. We are seeking talented individuals that are excellent in their field of expertise and are posed with all potential and skills necessary to help us meet future business challenges. Position not right for you? Share it with someone you know. Reference: FEB Expiry date: 2026-03-:00:00.000 Location: Mitcham Benefits: A superb range of exclusive, colleague only benefits and discounts up to £80,000 OTE (Basic Salary + Company Car/Car Allowance + Bonus) + Excellent Benefits PLUS £5,000 Golden Hello Are you a dynamic leader with a passion for operational excellence and customer satisfaction? FMG Repair Services in Mitcham is looking for an experienced General Manager to take full responsibility for the success of our site, ensuring profitability, efficiency, and top-tier service. You will lead and motivate a high-performing team, oversee key operational and financial objectives, and drive continuous improvement across all aspects of the business. With a strong focus on quality repairs, customer service, and commercial growth, this is your opportunity to make a significant impact in a fast-paced, industry-leading environment. As General Manager, working with a team of 23 colleagues including 8 technicians, you will optimise workflow, manage KPIs, and foster a culture of accountability and high performance. You'll work closely with senior leaders to ensure compliance with industry standards, develop business strategies, and recruit and develop top talent. If you're a results-driven leader with experience in the automotive repair or related industries, this role offers the perfect blend of strategic and hands on leadership. Join FMG Repair Services and drive success-apply today! Why choose FMG RS? Of course, we offer a fantastic basic salary, but there's much more to being a General Manager at FMG RS than just that. Some of our most popular benefits include (but aren't limited to) A £5,000 'Golden Hello' scheme to welcome you to our team ( ask for further details) fantastic monthly bonus schemes! 24 days annual leave plus public holidays and also an extra day off to celebrate your birthday! free life assurance (x2 your basic salary) exclusive colleague-only vehicle-leasing schemes pension & save-as-you-earn share scheme A Benefits App giving a huge range of retailer discounts and cashback deals well-being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance) Stream App for all our colleagues - a Financial Wellbeing app that gives you more control over your pay. Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a financial coach! We're part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland and Spain,- few other businesses can offer you the volume, variety and long-term security as us; You're rewarded for your part in our success - lots of customers means lots of work to share, which in turn means lots of opportunity to boost your earnings through our fantastic bonus schemes; We invest in you - We believe everyone should have the opportunity to better themselves and look to progress, not just within FMG RS but the wider ZIGUP business too; We're growing - it's an exciting time for the industry and we're committed to being at the cutting edge, investing in everything from our EV capabilities, our workshops to our Training Centres; Join the FMG RS family With the best people in the industry within our Group, we really believe that no one else can do what we do as well as us. So what are you waiting for? We're also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. We are proud to have been awarded a King's Award for Enterprise in 2025, recognised for our commitment to promoting opportunity and supporting social mobility. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career. We're committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If need adjustments at any stage of the recruitment process, just let us know. We're here to support you. We are agile. We are experts. We are imaginative. We are reliable.
Service Manager - Heat Networks & HIUs We are seeking an experienced Service Manager to lead the delivery of technical services across heat networks nationwide. This role will take ownership of installation quality, commissioning, fault resolution, compliance, and long-term system performance across HIUs, metering, and billing systems. This is a field-based role requiring nationwide travel and flexibility outside standard office hours. The successful candidate will also play a key role in building and leading a technical team, managing subcontractors, overseeing operational processes, and supporting regulatory audits. Key Responsibilities Technical Delivery Conduct site surveys for HIUs, metering, billing, energy efficiency, and compliance Install and commission metering systems including AMR, data loggers, gateways, routers, and M-Bus networks Carry out fault finding, diagnostics, optimisation, and system performance improvements Support contractors with HIU installation and commissioning to required standards Manage warranty claims, liaising with manufacturers and clients to achieve technical resolution Produce technical reports, O&M manuals, commissioning records, and compliance documentation Compliance & Safety Ensure compliance with Heat Network (Metering and Billing) Regulations 2014 (as amended), CIBSE CP1, ESOS, and relevant industry standards Prepare and maintain RAMS and ensure safe working practices on all sites Operate in line with CDM Regulations and company health & safety policies Stakeholder Management Act as the technical lead for clients, housing associations, developers, and managing agents Handle technical enquiries from end users and clients, maintaining strong professional relationships Manage subcontractors, ensuring quality, compliance, and performance standards are met Operational & Team Support Oversee warehouse stock control, materials procurement, and internal stock systems Support internal and external audits Provide technical training, mentoring, and onboarding for new team members Support business development activities with technical input when required About You Qualifications & Experience Formal engineering qualifications 3-5+ years' experience in a technical role within heat networks, metering, or energy systems Strong technical knowledge of HIUs, heat networks, metering and billing systems, and M-Bus networks Experience with commissioning, system monitoring, optimisation, and fault diagnosis Working knowledge of Heat Network Regulations, CIBSE CP1, ESOS, and compliance frameworks Skills & Behaviours Excellent problem-solving, fault-finding, and technical reporting skills Proven ability to manage projects, subcontractors, and operational priorities Strong leadership potential with the ability to develop and guide a growing technical team Accountable, adaptable, safety-focused, and collaborative in approach Package Salary 55,000 Car or allowance Remote-based 33 days holiday including bank holidays 8 pension (3% employee, 1% government, 4% employer) WR HVAC M&E are recruitment partner for HVAC jobs. Our customers include a range of large and small M&E companies, manufacturers and suppliers of heating, ventilation, air conditioning and refrigeration equipment. We recruit UK wide for sales, management and technical jobs. WR is acting as an Employment Agency in relation to this vacancy.
Feb 28, 2026
Full time
Service Manager - Heat Networks & HIUs We are seeking an experienced Service Manager to lead the delivery of technical services across heat networks nationwide. This role will take ownership of installation quality, commissioning, fault resolution, compliance, and long-term system performance across HIUs, metering, and billing systems. This is a field-based role requiring nationwide travel and flexibility outside standard office hours. The successful candidate will also play a key role in building and leading a technical team, managing subcontractors, overseeing operational processes, and supporting regulatory audits. Key Responsibilities Technical Delivery Conduct site surveys for HIUs, metering, billing, energy efficiency, and compliance Install and commission metering systems including AMR, data loggers, gateways, routers, and M-Bus networks Carry out fault finding, diagnostics, optimisation, and system performance improvements Support contractors with HIU installation and commissioning to required standards Manage warranty claims, liaising with manufacturers and clients to achieve technical resolution Produce technical reports, O&M manuals, commissioning records, and compliance documentation Compliance & Safety Ensure compliance with Heat Network (Metering and Billing) Regulations 2014 (as amended), CIBSE CP1, ESOS, and relevant industry standards Prepare and maintain RAMS and ensure safe working practices on all sites Operate in line with CDM Regulations and company health & safety policies Stakeholder Management Act as the technical lead for clients, housing associations, developers, and managing agents Handle technical enquiries from end users and clients, maintaining strong professional relationships Manage subcontractors, ensuring quality, compliance, and performance standards are met Operational & Team Support Oversee warehouse stock control, materials procurement, and internal stock systems Support internal and external audits Provide technical training, mentoring, and onboarding for new team members Support business development activities with technical input when required About You Qualifications & Experience Formal engineering qualifications 3-5+ years' experience in a technical role within heat networks, metering, or energy systems Strong technical knowledge of HIUs, heat networks, metering and billing systems, and M-Bus networks Experience with commissioning, system monitoring, optimisation, and fault diagnosis Working knowledge of Heat Network Regulations, CIBSE CP1, ESOS, and compliance frameworks Skills & Behaviours Excellent problem-solving, fault-finding, and technical reporting skills Proven ability to manage projects, subcontractors, and operational priorities Strong leadership potential with the ability to develop and guide a growing technical team Accountable, adaptable, safety-focused, and collaborative in approach Package Salary 55,000 Car or allowance Remote-based 33 days holiday including bank holidays 8 pension (3% employee, 1% government, 4% employer) WR HVAC M&E are recruitment partner for HVAC jobs. Our customers include a range of large and small M&E companies, manufacturers and suppliers of heating, ventilation, air conditioning and refrigeration equipment. We recruit UK wide for sales, management and technical jobs. WR is acting as an Employment Agency in relation to this vacancy.
Warehouse Supervisor The Role: The Warehouse Supervisor is responsible for the operations team and their daily tasks, to ensure they are completed efficiently and safely. All customer orders must be coordinated to the correct team members and completed within agreed timescales. Monitor bays to ensure all goods received into the depot are stocked as required. To follow up on all issues and queries using the correct procedures. Key Responsibilities: Team Supervision Supervise the picking of all customer orders, ensure they are allocated to the correct team member and are picked, packed and allocated to the correct delivery bays for agreed delivery dates. Complete routine checks on customer orders picked for accuracy and correct packing methods. Monitor the goods received bay for supplier orders received, stock must be moved to the allocated warehouse location in a timeley manner. Utilise all operational staff to meet the demands within each department, to include annual leave, sick/absence and increased work load. Complete back to work interviews following sick leave. Monitor time keeping. Team Leadership Schedule regular team meetings with operational staff to discuss areas for improvement, training needs and general feedback. Promote the Positive intervention procedure, monitor the number of Positive interventions and good practice reported each week. Deliver weekly 3 pillar forum along with other team leaders and management. Enforce safety regulations and risk assessments. Quality Responsible for house keeping within the depot, making sure all work areas are tidy and relevant rack inspections are completed when required. Identify areas for improvement for products, processes and service to customers. Provide full support to the sales team and management for complaints received. Fully accountable for the accuracy of customer orders and stock control within the depot. HSEQ Assist with the day-to-day HSEQ activities. Complete tasks in accordance with depot risk assessments. Assist with ensuring that the organisation meets all agreed health and safety legislation and objectives that are appropriate for your area of management to include risk mitigation and that control measures are in place. Assist with risk assessment creation, review, monitoring ensuring all tasks are covered including activities outside normal working protocols. Report accidents and positive interventions using the correct methods and ensure the team are also aware of their responsibilities to report following the BCS HSEQ reporting structure. Ensure the correct PPE is used in the depot at all times. Maintain excellent levels of housekeeping, ensure areas are free from waste and trip hazards. Complete weekly checks for all equipment used within the depot as listed in department file. Brief all RAMS and SSOW identifying any areas for review or potential noncompliance. Deliver or assist in the delivery of weekly 3 pillar forum. Ensure the risk assessment register is completed for all new starters. Set an example for team members of commitment to health and safety activities. Attend daily team leader meetings. Assist Ops Manager to comply with our environmental requirements and share best practice. Assist wider HSEQ team on environmental and Quality matters. This includes supporting the preparation for external audits including ISO14001, ISO50001 Assist long-term Carbon strategy linked to our Be Sustainable Be Green Plan Assist with the development and delivery of internal environmental and Quality training. Identify environmental/Quality good practice for inclusion in Company communications. Monitor and review environmental/Quality performance of your team. Assist in site inspections and audits. Key measures & targets: Positive interventions Stock errors and adjustments Complaints Key relationships: Logistics Supervisor Sales team Department team leaders BCS Management team Person Specification: The successful candidate is likely to meet all of the following criteria: Essential Good knowledge of warehouse and logistic activities Experience supervising a team Product knowledge Computer literate Desirable Fork Lift Truck licence About BCS Group: BCS Group, a subsidiary of Barhale Holdings Plc, is a privately owned company. We are a leading supplier of safety and construction products based in the Midlands. We pride ourselves on providing a first-class service to all our customers, ensuring the right product or solution is delivered to the right location on time. With over 5,000 items within our core range, BCS Group can fulfil any order and ensure it is delivered directly via our dedicated transport fleet or those of our partners. Manufacturing: Our capabilities include standard and bespoke signage, labels, temporary and permanent road traffic signs and bespoke steel fabrication/installation which includes footbridges, walkways, flooring, guardrails, ladders and tunnelling products. Extensive Stock Range: Distributor of leading industry brands in PPE & clothing, traffic management, safety & lifting and site equipment products. These include Boll , Pulsar, Globus, Rock Fall, Progarm, Portwest, Melba Swintex, Oxford Plastics, JSP, Nissen, Carters, Orafol, Crowcon, Radiodetection, Dr ger, Ridgegear, and Plant Nappy. Safety Equipment Servicing: Specialist safety & lifting repair, calibration and inspection since 1999. We have our own purpose-built maintenance and calibration facility for gas detection, cable avoidance, breathing apparatus and lifting equipment which along with our fully equipped mobile calibration unit is where all maintenance and repairs are carried out. Our staff are trained and fully qualified in the maintenance, calibration and inspection of a full range of specialist safety & lifting equipment. Our People: With a direct workforce philosophy, the company culture is driven by our core values, which describe how we act day-to-day. We ensure all your needs are met through our national call centre and dedicated account management. Triple Accreditation: ISO 9001:2015, ISO 14001:2015, ISO 45001:2018 and ISO 50001:2011 standards, which means our customers can have complete confidence that we have an ongoing commitment to be a safe, efficient and responsible partner. Caring and investing in you As a Gold Investors in People company and a Sunday Times 100 Best Company to Work For, we are committed to investing in people. We are passionate about creating a working environment where people are supported throughout their careers, where people can enjoy security and be part of a company that cares about them. From the moment you join us, your well-being and career aspirations will be supported by. Competitive salary Company Pension Life Assurance Private Medical 25 days annual leave in addition to 8 public bank holidays and loyalty days 8 hours volunteering Employee Assistance Programme to support your mental, physiological, and financial well-being. Flexible benefits via salary sacrifice Company car/green car scheme/car allowance/Van (dependent on position) Leadership & management training and coaching Regular line management engagement and appraisal to support your career progression. Development supported by internal and externally delivered training. Continuous service awards How to apply: Please send your current CV and cover email outlining your suitability for the role and quoting the reference number to (url removed)
Feb 28, 2026
Full time
Warehouse Supervisor The Role: The Warehouse Supervisor is responsible for the operations team and their daily tasks, to ensure they are completed efficiently and safely. All customer orders must be coordinated to the correct team members and completed within agreed timescales. Monitor bays to ensure all goods received into the depot are stocked as required. To follow up on all issues and queries using the correct procedures. Key Responsibilities: Team Supervision Supervise the picking of all customer orders, ensure they are allocated to the correct team member and are picked, packed and allocated to the correct delivery bays for agreed delivery dates. Complete routine checks on customer orders picked for accuracy and correct packing methods. Monitor the goods received bay for supplier orders received, stock must be moved to the allocated warehouse location in a timeley manner. Utilise all operational staff to meet the demands within each department, to include annual leave, sick/absence and increased work load. Complete back to work interviews following sick leave. Monitor time keeping. Team Leadership Schedule regular team meetings with operational staff to discuss areas for improvement, training needs and general feedback. Promote the Positive intervention procedure, monitor the number of Positive interventions and good practice reported each week. Deliver weekly 3 pillar forum along with other team leaders and management. Enforce safety regulations and risk assessments. Quality Responsible for house keeping within the depot, making sure all work areas are tidy and relevant rack inspections are completed when required. Identify areas for improvement for products, processes and service to customers. Provide full support to the sales team and management for complaints received. Fully accountable for the accuracy of customer orders and stock control within the depot. HSEQ Assist with the day-to-day HSEQ activities. Complete tasks in accordance with depot risk assessments. Assist with ensuring that the organisation meets all agreed health and safety legislation and objectives that are appropriate for your area of management to include risk mitigation and that control measures are in place. Assist with risk assessment creation, review, monitoring ensuring all tasks are covered including activities outside normal working protocols. Report accidents and positive interventions using the correct methods and ensure the team are also aware of their responsibilities to report following the BCS HSEQ reporting structure. Ensure the correct PPE is used in the depot at all times. Maintain excellent levels of housekeeping, ensure areas are free from waste and trip hazards. Complete weekly checks for all equipment used within the depot as listed in department file. Brief all RAMS and SSOW identifying any areas for review or potential noncompliance. Deliver or assist in the delivery of weekly 3 pillar forum. Ensure the risk assessment register is completed for all new starters. Set an example for team members of commitment to health and safety activities. Attend daily team leader meetings. Assist Ops Manager to comply with our environmental requirements and share best practice. Assist wider HSEQ team on environmental and Quality matters. This includes supporting the preparation for external audits including ISO14001, ISO50001 Assist long-term Carbon strategy linked to our Be Sustainable Be Green Plan Assist with the development and delivery of internal environmental and Quality training. Identify environmental/Quality good practice for inclusion in Company communications. Monitor and review environmental/Quality performance of your team. Assist in site inspections and audits. Key measures & targets: Positive interventions Stock errors and adjustments Complaints Key relationships: Logistics Supervisor Sales team Department team leaders BCS Management team Person Specification: The successful candidate is likely to meet all of the following criteria: Essential Good knowledge of warehouse and logistic activities Experience supervising a team Product knowledge Computer literate Desirable Fork Lift Truck licence About BCS Group: BCS Group, a subsidiary of Barhale Holdings Plc, is a privately owned company. We are a leading supplier of safety and construction products based in the Midlands. We pride ourselves on providing a first-class service to all our customers, ensuring the right product or solution is delivered to the right location on time. With over 5,000 items within our core range, BCS Group can fulfil any order and ensure it is delivered directly via our dedicated transport fleet or those of our partners. Manufacturing: Our capabilities include standard and bespoke signage, labels, temporary and permanent road traffic signs and bespoke steel fabrication/installation which includes footbridges, walkways, flooring, guardrails, ladders and tunnelling products. Extensive Stock Range: Distributor of leading industry brands in PPE & clothing, traffic management, safety & lifting and site equipment products. These include Boll , Pulsar, Globus, Rock Fall, Progarm, Portwest, Melba Swintex, Oxford Plastics, JSP, Nissen, Carters, Orafol, Crowcon, Radiodetection, Dr ger, Ridgegear, and Plant Nappy. Safety Equipment Servicing: Specialist safety & lifting repair, calibration and inspection since 1999. We have our own purpose-built maintenance and calibration facility for gas detection, cable avoidance, breathing apparatus and lifting equipment which along with our fully equipped mobile calibration unit is where all maintenance and repairs are carried out. Our staff are trained and fully qualified in the maintenance, calibration and inspection of a full range of specialist safety & lifting equipment. Our People: With a direct workforce philosophy, the company culture is driven by our core values, which describe how we act day-to-day. We ensure all your needs are met through our national call centre and dedicated account management. Triple Accreditation: ISO 9001:2015, ISO 14001:2015, ISO 45001:2018 and ISO 50001:2011 standards, which means our customers can have complete confidence that we have an ongoing commitment to be a safe, efficient and responsible partner. Caring and investing in you As a Gold Investors in People company and a Sunday Times 100 Best Company to Work For, we are committed to investing in people. We are passionate about creating a working environment where people are supported throughout their careers, where people can enjoy security and be part of a company that cares about them. From the moment you join us, your well-being and career aspirations will be supported by. Competitive salary Company Pension Life Assurance Private Medical 25 days annual leave in addition to 8 public bank holidays and loyalty days 8 hours volunteering Employee Assistance Programme to support your mental, physiological, and financial well-being. Flexible benefits via salary sacrifice Company car/green car scheme/car allowance/Van (dependent on position) Leadership & management training and coaching Regular line management engagement and appraisal to support your career progression. Development supported by internal and externally delivered training. Continuous service awards How to apply: Please send your current CV and cover email outlining your suitability for the role and quoting the reference number to (url removed)
Our client, who is an international manufacturer of goods based in Hull, is seeking an experienced Health and Safety Officer to join their forward thinking and safety focused business. This Health and Safety Officer position is an exciting opportunity to work on a multi-site role, as the Company's Competent Person the job holder will internally take the lead on all matters Health and Safety with the support of the external Health & Safety Consultant, ensuring work-place safety and compliance with health and safety regulations, and promoting a positive safety culture. Working towards adopting a zero-harm concept with a focus on eliminating workplace incidents and accidents in the workplace. The role will involve working with external and internal stakeholders across health and safety and environment. THE ROLE: - Risk assessments: Conducting thorough risk assessments to identify potential hazards and implementing appropriate control measures including but not limited to performing reviews. - Contractor management: Ensuring contractors meet the company's and HSE's standards for routine maintenance and or projects, mitigating risks and promoting safety, this will include reviewing RAMS, issuing and closing out permit to work. - Incident and accident management: Recording and thoroughly investigating any event that deviates from normal business operations including near misses, accidents, incidents and other safety or security concerns. Implementing control measures to prevent reoccurrence and ensuring compliance with legal requirements (RIDDOR). - Training and awareness: Delivering in-house health and safety training to employees including inductions to new starters and contractors. This will also include toolbox talks. - COSHH management: Identifying hazardous substances in the workplace, evaluating potential risks and complying with the hazardous management plan. Creating and reviewing COSHH assessments. Ensuring internal and third-party MSDS' are compliant. - Compliance reporting: Managing and reporting on health and safety matters, ensuring adherence to regulations, which includes maintaining records, reviewing documents, ensuring they are in the correct format, relevant and are duly signed and dated. - Providing internal KPI reporting for management. - Reporting on any non-compliances in relation to any of the ISO standards and relevant legislation and regulations. - Monitoring and health surveillance: Managing the process and third parties for monitoring exposure levels and health surveillances. This will include identifying business needs, number and type of assessments required communicating schedules to departmental managers reviewing reports and implementing corrective actions and control measures. - Personal protective equipment (PPE) Managing company PPE ensuring the distribution of authorised PPE, monitoring internal user checks, organising third party inspections, and ensuring employees are trained on the safe use of any PPE issued to them and the reporting of any defects. - Continuous improvement: Working with the wider team to develop a continuous improvement plan that focuses on enhancing business processes that eliminate inefficiencies, reduces health and safety risks and promotes zero harm in the workplace. - Standard operating procedures (SOPs) Working with managers, team leaders, employees supporting the delivery of and reviews of standard operating procedures, ensuring they remain current and relevant at all times, including and not limited to providing the wider team. - Administration: Upkeep of internal registers that capture information pertaining to compliance records, employee PPE, COSHH assessments, COSHH register, MSDS etc. and disseminating as required. Carrying out other administrative tasks in a timely manner. - Safety culture: Promoting a positive safety culture and encouraging a proactive approach to health and safety throughout the business across employees, visitors, and contractors - Overseeing all aspects of the facilities management -from a HSE point of view - Working closely with our insurers on annual projects - Fire safety monitoring using external consultants - Understanding all the various side shops within the business, and the requirements for HSE - Machinery management from a health and safety perspective - Transport management - Ensuring public liability obligations are met at trade shows The candidate - NEBOSH - Extensive manufacturing H&S role - Strong Organisational Skills - Multi-Tasker - Customer Service Focus - Good Interpersonal skills THE BENEFITS: 20 days holiday plus bank holidays Pension scheme THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
Feb 28, 2026
Full time
Our client, who is an international manufacturer of goods based in Hull, is seeking an experienced Health and Safety Officer to join their forward thinking and safety focused business. This Health and Safety Officer position is an exciting opportunity to work on a multi-site role, as the Company's Competent Person the job holder will internally take the lead on all matters Health and Safety with the support of the external Health & Safety Consultant, ensuring work-place safety and compliance with health and safety regulations, and promoting a positive safety culture. Working towards adopting a zero-harm concept with a focus on eliminating workplace incidents and accidents in the workplace. The role will involve working with external and internal stakeholders across health and safety and environment. THE ROLE: - Risk assessments: Conducting thorough risk assessments to identify potential hazards and implementing appropriate control measures including but not limited to performing reviews. - Contractor management: Ensuring contractors meet the company's and HSE's standards for routine maintenance and or projects, mitigating risks and promoting safety, this will include reviewing RAMS, issuing and closing out permit to work. - Incident and accident management: Recording and thoroughly investigating any event that deviates from normal business operations including near misses, accidents, incidents and other safety or security concerns. Implementing control measures to prevent reoccurrence and ensuring compliance with legal requirements (RIDDOR). - Training and awareness: Delivering in-house health and safety training to employees including inductions to new starters and contractors. This will also include toolbox talks. - COSHH management: Identifying hazardous substances in the workplace, evaluating potential risks and complying with the hazardous management plan. Creating and reviewing COSHH assessments. Ensuring internal and third-party MSDS' are compliant. - Compliance reporting: Managing and reporting on health and safety matters, ensuring adherence to regulations, which includes maintaining records, reviewing documents, ensuring they are in the correct format, relevant and are duly signed and dated. - Providing internal KPI reporting for management. - Reporting on any non-compliances in relation to any of the ISO standards and relevant legislation and regulations. - Monitoring and health surveillance: Managing the process and third parties for monitoring exposure levels and health surveillances. This will include identifying business needs, number and type of assessments required communicating schedules to departmental managers reviewing reports and implementing corrective actions and control measures. - Personal protective equipment (PPE) Managing company PPE ensuring the distribution of authorised PPE, monitoring internal user checks, organising third party inspections, and ensuring employees are trained on the safe use of any PPE issued to them and the reporting of any defects. - Continuous improvement: Working with the wider team to develop a continuous improvement plan that focuses on enhancing business processes that eliminate inefficiencies, reduces health and safety risks and promotes zero harm in the workplace. - Standard operating procedures (SOPs) Working with managers, team leaders, employees supporting the delivery of and reviews of standard operating procedures, ensuring they remain current and relevant at all times, including and not limited to providing the wider team. - Administration: Upkeep of internal registers that capture information pertaining to compliance records, employee PPE, COSHH assessments, COSHH register, MSDS etc. and disseminating as required. Carrying out other administrative tasks in a timely manner. - Safety culture: Promoting a positive safety culture and encouraging a proactive approach to health and safety throughout the business across employees, visitors, and contractors - Overseeing all aspects of the facilities management -from a HSE point of view - Working closely with our insurers on annual projects - Fire safety monitoring using external consultants - Understanding all the various side shops within the business, and the requirements for HSE - Machinery management from a health and safety perspective - Transport management - Ensuring public liability obligations are met at trade shows The candidate - NEBOSH - Extensive manufacturing H&S role - Strong Organisational Skills - Multi-Tasker - Customer Service Focus - Good Interpersonal skills THE BENEFITS: 20 days holiday plus bank holidays Pension scheme THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
Job Title Store Manager Location Cheadle Hulme Employment Type Full time Contract Type Permanent Shift Pattern Work Shift: Days Hours per Week 45 Salary Competitive salary plus benefits Category Store Management Closing Date 8 March 2026 As our Store Manager, you'll lead the planning strategy and execution of our supermarket's day-to-day operations across key departments. You'll ensure that availability is maximised, waste and shrink are minimised, and our store runs efficiently and safely. You'll lead and coach your team to deliver consistent standards, drive productivity, and ensure our store is always ready for customers. Whether it's stock routines, or compliance, you'll be the driving force behind operational excellence. As a Store Manager, you lead with heart as well as results. You build self-esteem by recognising effort, attitude, and growth, creating an environment where people feel valued, trusted, and motivated to step up. You listen with empathy, respond with care, and create space for open, respectful conversations on the shop floor and beyond. You're transparent in your decisions, clearly sharing the "why" and inviting your team to solve challenges together. You support your team by coaching through questions, encouraging ownership, and celebrating initiative. You believe in creating a culture of always serving with heart and pride, driving the stores selling agenda with healthy competition across the trading floor by bringing the "Asdaness" to work every day. What makes a brilliant Store Manager: Drive strategy into action: Planning and identifying opportunities to improve trading activity on the shopfloor, delivering great availability standards, key metrics and KRAs through routine and processes. Execution and result-focused: You're passionate about getting things done right, first time, every time displaying resilience, focus and passion for the business and holding your team to account. Commercial awareness: You understand how the right strategy, availability, waste, and shrink impact performance-and you know how to improve them, leading the shrink agenda through the team and driving standards and inputs as well as acting on opportunity with clear actions. Ensure POS one best way is followed across the store delivering strong value message for our customers. Coaching and Leadership: Coach and support your leadership team on delivering brilliant shopfloor standards and develop our future talent by engaging and coaching your team to constantly improve routine and process whilst creating a culture of serving our customers with personality, heart and pride, and get one more item in every basket. Organised and efficient: You thrive in a fast-paced environment and know how to prioritise and delegate effectively. Data-driven: You use insights to make informed decisions and drive operational improvements, lead the shrink agenda by driving standards and ensure the store remains legal and complaint for customer and colleagues. What you'll bring: Experience as Store Manager or Duty Manager in a fast-paced retail environment. Strong operational knowledge across food and non-food departments. A track record of improving availability, reducing waste, and managing shrink. Proven record of developing teams and managing change through leadership and building resilience. Experience managing complex ER cases and confidence in understanding HR policies and processes. Strong organisational skills and exceeding customer service. Are you ready to take the lead and be driving force behind one of our Supermarkets? Apply today and find your everything at Asda. Everything you'll love Alongside a competitive salary, you'll get lots of other great benefits too, including: Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user Discretionary company bonus scheme Access to an enhanced electric car scheme Free eye test for you and your nominated user Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more Company pension Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. Colleague recognition programme Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas
Feb 28, 2026
Full time
Job Title Store Manager Location Cheadle Hulme Employment Type Full time Contract Type Permanent Shift Pattern Work Shift: Days Hours per Week 45 Salary Competitive salary plus benefits Category Store Management Closing Date 8 March 2026 As our Store Manager, you'll lead the planning strategy and execution of our supermarket's day-to-day operations across key departments. You'll ensure that availability is maximised, waste and shrink are minimised, and our store runs efficiently and safely. You'll lead and coach your team to deliver consistent standards, drive productivity, and ensure our store is always ready for customers. Whether it's stock routines, or compliance, you'll be the driving force behind operational excellence. As a Store Manager, you lead with heart as well as results. You build self-esteem by recognising effort, attitude, and growth, creating an environment where people feel valued, trusted, and motivated to step up. You listen with empathy, respond with care, and create space for open, respectful conversations on the shop floor and beyond. You're transparent in your decisions, clearly sharing the "why" and inviting your team to solve challenges together. You support your team by coaching through questions, encouraging ownership, and celebrating initiative. You believe in creating a culture of always serving with heart and pride, driving the stores selling agenda with healthy competition across the trading floor by bringing the "Asdaness" to work every day. What makes a brilliant Store Manager: Drive strategy into action: Planning and identifying opportunities to improve trading activity on the shopfloor, delivering great availability standards, key metrics and KRAs through routine and processes. Execution and result-focused: You're passionate about getting things done right, first time, every time displaying resilience, focus and passion for the business and holding your team to account. Commercial awareness: You understand how the right strategy, availability, waste, and shrink impact performance-and you know how to improve them, leading the shrink agenda through the team and driving standards and inputs as well as acting on opportunity with clear actions. Ensure POS one best way is followed across the store delivering strong value message for our customers. Coaching and Leadership: Coach and support your leadership team on delivering brilliant shopfloor standards and develop our future talent by engaging and coaching your team to constantly improve routine and process whilst creating a culture of serving our customers with personality, heart and pride, and get one more item in every basket. Organised and efficient: You thrive in a fast-paced environment and know how to prioritise and delegate effectively. Data-driven: You use insights to make informed decisions and drive operational improvements, lead the shrink agenda by driving standards and ensure the store remains legal and complaint for customer and colleagues. What you'll bring: Experience as Store Manager or Duty Manager in a fast-paced retail environment. Strong operational knowledge across food and non-food departments. A track record of improving availability, reducing waste, and managing shrink. Proven record of developing teams and managing change through leadership and building resilience. Experience managing complex ER cases and confidence in understanding HR policies and processes. Strong organisational skills and exceeding customer service. Are you ready to take the lead and be driving force behind one of our Supermarkets? Apply today and find your everything at Asda. Everything you'll love Alongside a competitive salary, you'll get lots of other great benefits too, including: Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user Discretionary company bonus scheme Access to an enhanced electric car scheme Free eye test for you and your nominated user Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more Company pension Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. Colleague recognition programme Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas
We are looking for a Securitisation lawyer to join the EMEA Markets Practice Group of the Legal Department within the Commercial & Investment Bank. The role is in the Macro and SPG Legal team where you will work on a mixture of multi-asset, cross border term and conduit private and publicly financed securitisation and infrastructure transactions with particular exposure to innovative specialty lending and emerging market transactions. You will also work on collateralised loan obligation transactions and governance, transactional and regulatory issues connected with non-performing consumer credit debt portfolio purchases. As a Commercial and Investment Bank - Legal - Securitisation Lawyer - Vice President in the EMEA Legal Department you will have the opportunity to advise on a range of transactions, partnering closely with the business groups in London and across EMEA which originate, invest, trade and sell securitised products. You will also work with other control functions and Legal colleagues globally. You will identify and advise the business on legal, regulatory and cross-border issues and assist with the structuring, execution and documentation of transactions. Whilst the role is primarily transactional, members of the team are expected to have knowledge of UK and European regulations which impact securitised products and will play a key role in setting and maintaining documentation standards, internal policies, practice guidelines and the monitoring of legal, regulatory and documentation developments. Job responsibilities Providing general legal support and advice to the business. Working closely with the business from inception to the close of transactions, structuring transactions and reviewing transaction documentation. Identifying, raising and working to solve structuring, legal and regulatory issues affecting the business. Developing and managing relationships with external counsel in various jurisdictions and working closely with external counsel on those transactions for which they are engaged. Liaising with legal colleagues in other jurisdictions on cross-border transactions and with Compliance and other internal risk and control functions. Assisting and advising the business and colleagues in the Legal Department on regulatory change and implementation affecting the businesses we support. Driving process, documentation and efficiency improvements across the various areas of coverage. Required qualifications, skills and capabilities licensed to practice law in England & Wales or a similar jurisdiction has experience (4+ PQE) of securitised products is a genuine team player with strong organisational and communication skills and an ability to work both independently and as part of a team has good judgement and is able to identify risks and issues and elevate where appropriate is confident, well-organised and proactive and would enjoy working closely with Origination, Sales, Trading, Structuring and control functions has a strong interest in innovative transactional work and the ability to oversee multiple transactions simultaneously able to advise the business on regulatory and cross-border issues impacting multiple asset classes and has good commercial awareness a broad skill set that is adaptable to a range of securitised product transactions including new or novel asset classes ability to cope with a fast-paced, deadline-driven environment and multi-task About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success. With large, global operations, the Legal team tackles complex issues and helps shape the regulations that affect the businesses. The group is organized into practice groups that align with the lines of business and corporate staff areas, which encourages collaboration on legal, regulatory and business developments as they arise.
Feb 28, 2026
Full time
We are looking for a Securitisation lawyer to join the EMEA Markets Practice Group of the Legal Department within the Commercial & Investment Bank. The role is in the Macro and SPG Legal team where you will work on a mixture of multi-asset, cross border term and conduit private and publicly financed securitisation and infrastructure transactions with particular exposure to innovative specialty lending and emerging market transactions. You will also work on collateralised loan obligation transactions and governance, transactional and regulatory issues connected with non-performing consumer credit debt portfolio purchases. As a Commercial and Investment Bank - Legal - Securitisation Lawyer - Vice President in the EMEA Legal Department you will have the opportunity to advise on a range of transactions, partnering closely with the business groups in London and across EMEA which originate, invest, trade and sell securitised products. You will also work with other control functions and Legal colleagues globally. You will identify and advise the business on legal, regulatory and cross-border issues and assist with the structuring, execution and documentation of transactions. Whilst the role is primarily transactional, members of the team are expected to have knowledge of UK and European regulations which impact securitised products and will play a key role in setting and maintaining documentation standards, internal policies, practice guidelines and the monitoring of legal, regulatory and documentation developments. Job responsibilities Providing general legal support and advice to the business. Working closely with the business from inception to the close of transactions, structuring transactions and reviewing transaction documentation. Identifying, raising and working to solve structuring, legal and regulatory issues affecting the business. Developing and managing relationships with external counsel in various jurisdictions and working closely with external counsel on those transactions for which they are engaged. Liaising with legal colleagues in other jurisdictions on cross-border transactions and with Compliance and other internal risk and control functions. Assisting and advising the business and colleagues in the Legal Department on regulatory change and implementation affecting the businesses we support. Driving process, documentation and efficiency improvements across the various areas of coverage. Required qualifications, skills and capabilities licensed to practice law in England & Wales or a similar jurisdiction has experience (4+ PQE) of securitised products is a genuine team player with strong organisational and communication skills and an ability to work both independently and as part of a team has good judgement and is able to identify risks and issues and elevate where appropriate is confident, well-organised and proactive and would enjoy working closely with Origination, Sales, Trading, Structuring and control functions has a strong interest in innovative transactional work and the ability to oversee multiple transactions simultaneously able to advise the business on regulatory and cross-border issues impacting multiple asset classes and has good commercial awareness a broad skill set that is adaptable to a range of securitised product transactions including new or novel asset classes ability to cope with a fast-paced, deadline-driven environment and multi-task About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success. With large, global operations, the Legal team tackles complex issues and helps shape the regulations that affect the businesses. The group is organized into practice groups that align with the lines of business and corporate staff areas, which encourages collaboration on legal, regulatory and business developments as they arise.
Job Title: Sales Executive Contract Type: Permanent Location: Site-based with visits to the Head Office and other locations Working Pattern: Full Time Driving Required: Yes Role Purpose: Join our client's team as a Sales Executive, where your primary goal will be to guide customers from their first inquiry through to the exchange of contracts. Your commitment to a customer-centric experience will be essential in exceeding sales and legal targets while maximising revenue. Key Responsibilities: Take full ownership of the development and presentation, ensuring a seamless purchase process for customers. Meet all administrative and reporting requirements as per company procedures and timelines. Serve as the main point of contact for purchasers and all internal and external stakeholders, ensuring a professional and engaging experience. Provide accurate and truthful information to customers while managing their expectations in compliance with the consumer code. Promote the company's recommended Independent Financial Advisors (IFAs) and solicitors to facilitate smooth sales completions. Conduct tours of show homes and stock plots, effectively overcoming objections and highlighting upgrades to maximise sales revenue. Maintain CRM and referral information, promptly following up on leads to achieve sales targets. Uphold high health and safety standards on-site and report any concerns to the Sales Manager. Prepare handover packs with all relevant information for customers on completion day. Collaborate with construction teams and conduct weekly build/sales meetings to ensure customer options are ordered and installed. Conduct ongoing competitor analysis, providing insights and recommendations to drive marketing campaigns. Share valuable customer data and insights with colleagues across departments, suggesting areas for improvement. Generic Requirements for All Colleagues: Contribute positively to the organisational culture aligned with our values. Uphold commitment to equality and diversity within the workplace. Full Clean Driving License Availability to work weekends Promote a safe and sustainable working environment. Support the financial performance of the business in line with role responsibilities. Undertake additional reasonable duties as requested. Personal Specification: Essential Criteria: Excellent interpersonal and negotiation skills, with effective communication at all levels. Collaborative mindset with a desire to work effectively within cross-functional teams. Creative, innovative, and proactive sales approach. Ability to manage multiple priorities and adapt to changes in a fast-paced environment. Self-motivated individual capable of managing time efficiently as a lone worker. Valid driving licence and access to a vehicle. Proven experience in sales. Availability to work weekends and bank holidays. Desirable Criteria: Experience using COINS software. Background in new homes sales or property sales. Knowledge of schemes such as assisted move and affordable housing, including Discount Market Value and shared ownership. Familiarity with the regional housebuilding market and competitor offerings. Application Process: If you are a dynamic, self-motivated individual with a flair for sales and a passion for customer service, we would love to hear from you! Please submit your CV and a cover letter detailing your relevant experience. Join our client and play a vital role in shaping customer experiences while driving sales success in a thriving environment. Your journey starts here! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Feb 28, 2026
Contractor
Job Title: Sales Executive Contract Type: Permanent Location: Site-based with visits to the Head Office and other locations Working Pattern: Full Time Driving Required: Yes Role Purpose: Join our client's team as a Sales Executive, where your primary goal will be to guide customers from their first inquiry through to the exchange of contracts. Your commitment to a customer-centric experience will be essential in exceeding sales and legal targets while maximising revenue. Key Responsibilities: Take full ownership of the development and presentation, ensuring a seamless purchase process for customers. Meet all administrative and reporting requirements as per company procedures and timelines. Serve as the main point of contact for purchasers and all internal and external stakeholders, ensuring a professional and engaging experience. Provide accurate and truthful information to customers while managing their expectations in compliance with the consumer code. Promote the company's recommended Independent Financial Advisors (IFAs) and solicitors to facilitate smooth sales completions. Conduct tours of show homes and stock plots, effectively overcoming objections and highlighting upgrades to maximise sales revenue. Maintain CRM and referral information, promptly following up on leads to achieve sales targets. Uphold high health and safety standards on-site and report any concerns to the Sales Manager. Prepare handover packs with all relevant information for customers on completion day. Collaborate with construction teams and conduct weekly build/sales meetings to ensure customer options are ordered and installed. Conduct ongoing competitor analysis, providing insights and recommendations to drive marketing campaigns. Share valuable customer data and insights with colleagues across departments, suggesting areas for improvement. Generic Requirements for All Colleagues: Contribute positively to the organisational culture aligned with our values. Uphold commitment to equality and diversity within the workplace. Full Clean Driving License Availability to work weekends Promote a safe and sustainable working environment. Support the financial performance of the business in line with role responsibilities. Undertake additional reasonable duties as requested. Personal Specification: Essential Criteria: Excellent interpersonal and negotiation skills, with effective communication at all levels. Collaborative mindset with a desire to work effectively within cross-functional teams. Creative, innovative, and proactive sales approach. Ability to manage multiple priorities and adapt to changes in a fast-paced environment. Self-motivated individual capable of managing time efficiently as a lone worker. Valid driving licence and access to a vehicle. Proven experience in sales. Availability to work weekends and bank holidays. Desirable Criteria: Experience using COINS software. Background in new homes sales or property sales. Knowledge of schemes such as assisted move and affordable housing, including Discount Market Value and shared ownership. Familiarity with the regional housebuilding market and competitor offerings. Application Process: If you are a dynamic, self-motivated individual with a flair for sales and a passion for customer service, we would love to hear from you! Please submit your CV and a cover letter detailing your relevant experience. Join our client and play a vital role in shaping customer experiences while driving sales success in a thriving environment. Your journey starts here! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Senior Assistant Customer Service Manager London • Posted 11 March 2025 Full time • Start ASAP Core role: This is a "hands on" role with staff reporting. The Senior ACSM has overall responsibility for assisting the CSM to manage the Centre/CSR(s) and ACSM and to meet the highest standard of customer service and renewals. The role is extremely varied, and you will be expected to handle multiple tasks. Key Responsibilities and Deliverables Customer Services Help your CSM, ACSM and CSR(s) including Meeting Room Coordinator to meet the highest standard of customer service and understand the needs of Centre customers. Effectively handle enquiries from clients, the Customer Service Manager and the management team. Work as one team with your CSM/ACSM/CSR(s) to deliver targets - including opening, closing and daily check standards. Ensuring the Centre building/facilities are of the expected high standards at all times. Support the client move in/move out procedures and turnaround of vacant offices/MRs with full completion of associated paperwork/administration & AML Compliance to schedule. Ensue preparation and maintenance of client files. Deal with and oversee the CSR(s) ability to handle customer/visitor enquiries professionally. Assist and ensure all secretarial/administrative/customer invoicing/chasing customer payments etc. are completed accurately. Get to know Centre customers and their businesses to promote business awareness and upselling opportunities. Ensure your Centre looks and is run professionally to meet the expectations of customers and their visitors by performing regular housekeeping checks. Liaise with suppliers to include instruction of maintenance works and ensuring costs are kept to a minimum. Handle all purchasing and Centre stock control, including Purchase Order's. Be trained in all AV equipment and handle all IT/Telephony (liaising with SilverLining) to successfully handle customer enquiries using the Orega portal where Applicable. Providing administrative support to the CSM and sales support to the Regional Sales Managers. Liaising with building management teams where applicable to ensure smooth relationships between all parties. CSR and ACSM Supervision Managing the daily and weekly tasks of the team ensuring all responsibilities are covered and high standards are met. Leading the morning and weekly team meeting. Dealing with telecoms enquiries to include moves & changes, faults and upkeep of data records. Assist in marketing by ensuring empty offices are set up to company show standards. Assisting in the process of the client move in by managing the inventories, issuing of keys & passes. Ensuring company standards are adhered to by conducting the Quality Standards Audit monthly. Oversee CSR(s) and ACSM on a day-to-day basis and manage the Centre/CSR(s) and ACSM in the absence of the CSM e.g. inform CSR(s) and ACSM the day's priority and delegate jobs as necessary. Conduct all 'Back to Work' interviews in conjunction with the CSM. Conduct and attend regular 1:1 review meetings with your CSR(s) and provide feedback to your CSM and HR manager. Ensure rota management to allow development time for your CSR(s). Ensure time for your own and your CSR(s) and ACSM personal development. Ensure Orega's Health & Safety policies/procedures are adhered to including Centre Fire Risk Assessment, PAT testing, Weekly Fire Testing etc. Providing training & support to junior staff and ACSM. Pursue personal development of skills and knowledge necessary for the effective performance of the role. Finance Manage all aspects of invoicing to include prebilling, billing, invoicing & account queries, direct debit collections and debt collection. Liaising with CSM for any credit note queries. Sales and Marketing Deliver centre tours in support of the CSM and ensure your CSR(s) and ACSM are trained to confidently handle tours on their own. Ensure CSR(s) and ACSM understand the main points of Orega Licence Agreements including T&C's and any usual special conditions/requests. Ensure Orega brand guidelines are adhered to in centre signage, email, standards and in producing any Orega branded documents. Health & Safety Ensure your team is reminded they have a legal responsibility and duty of care for the health and safety of themselves and others by adopting the safe working practices such that they do not put themselves, colleagues, clients or visitors at risk. Complete all relevant Edapp training courses. Essential Skills, Experience & Qualifications 2-3 years outstanding customer relationship skills. 1-2 years' experience of engaging in influencing client renewals and general finance is preferred. 1-2 years' experience in a commercial environment where you will have acquired good knowledge of service operations is a must. Willing to take on a team manager role. Ability to demonstrate systems monitoring and compliance is necessary. Confident communication and presentation skills. Curious and people oriented with the ability to engage customers and ask questions with ease. Excellent influencing skills and positivity is required. Computer literate and will to learn and show others how to use IT/Telephony is essential. Good at planning and organising. Competencies & Personal Attributes Outgoing, enthusiastic, honest and confident individual who possess the following attributes. PC Literate with advanced knowledge of Microsoft packages. Excellent team player, with the ability to manage and supervise junior staff. Confidence to interact with a range of clients up to Board level. The ability to multi-task. A proactive approach to the working environment. Ability to operate sensitively in multicultural environments and build effective working relations. Self motivated, excellent team player with strong (written and verbal) communication, interpersonal and diplomatic skills. Ability to maintain and control and perform during stressful situations. Is confident and at ease when handling customer/visitor enquiries. Positive and proactive energy. Initiative and proactivity. Attention to detail and great organisation. Limits of Authority Personnel, Financial, Operational No authority to appoint, discipline and dismiss employees. No authority to approve annual leave and absence. No authority to spend/commit Orega to spend within individual agreed limits. No authority to sign supplier agreements or contracts. Authority to suggest improvements to processes/procedures in consultation with your CSM. Senior Assistant Customer Services Manager should be competent in the following Orega processes: Sales Forecast Debt PMI TSR (Centre Applicable) Orega Portal (Centre Applicable) Support Renewals Move Out Meeting Room Virtual Office Northrow & AML Compliance Office RnD IRIS Ed App Training Opening and Closing building Health & Safety This job description is not limited to the responsibilities listed and the incumbent may be requested to perform other relevant duties as required by business needs. Orega confirms its commitment to equality of opportunities in all areas of its work. All individuals will be treated in a fair and equal manner in accordance with the law regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
Feb 28, 2026
Full time
Senior Assistant Customer Service Manager London • Posted 11 March 2025 Full time • Start ASAP Core role: This is a "hands on" role with staff reporting. The Senior ACSM has overall responsibility for assisting the CSM to manage the Centre/CSR(s) and ACSM and to meet the highest standard of customer service and renewals. The role is extremely varied, and you will be expected to handle multiple tasks. Key Responsibilities and Deliverables Customer Services Help your CSM, ACSM and CSR(s) including Meeting Room Coordinator to meet the highest standard of customer service and understand the needs of Centre customers. Effectively handle enquiries from clients, the Customer Service Manager and the management team. Work as one team with your CSM/ACSM/CSR(s) to deliver targets - including opening, closing and daily check standards. Ensuring the Centre building/facilities are of the expected high standards at all times. Support the client move in/move out procedures and turnaround of vacant offices/MRs with full completion of associated paperwork/administration & AML Compliance to schedule. Ensue preparation and maintenance of client files. Deal with and oversee the CSR(s) ability to handle customer/visitor enquiries professionally. Assist and ensure all secretarial/administrative/customer invoicing/chasing customer payments etc. are completed accurately. Get to know Centre customers and their businesses to promote business awareness and upselling opportunities. Ensure your Centre looks and is run professionally to meet the expectations of customers and their visitors by performing regular housekeeping checks. Liaise with suppliers to include instruction of maintenance works and ensuring costs are kept to a minimum. Handle all purchasing and Centre stock control, including Purchase Order's. Be trained in all AV equipment and handle all IT/Telephony (liaising with SilverLining) to successfully handle customer enquiries using the Orega portal where Applicable. Providing administrative support to the CSM and sales support to the Regional Sales Managers. Liaising with building management teams where applicable to ensure smooth relationships between all parties. CSR and ACSM Supervision Managing the daily and weekly tasks of the team ensuring all responsibilities are covered and high standards are met. Leading the morning and weekly team meeting. Dealing with telecoms enquiries to include moves & changes, faults and upkeep of data records. Assist in marketing by ensuring empty offices are set up to company show standards. Assisting in the process of the client move in by managing the inventories, issuing of keys & passes. Ensuring company standards are adhered to by conducting the Quality Standards Audit monthly. Oversee CSR(s) and ACSM on a day-to-day basis and manage the Centre/CSR(s) and ACSM in the absence of the CSM e.g. inform CSR(s) and ACSM the day's priority and delegate jobs as necessary. Conduct all 'Back to Work' interviews in conjunction with the CSM. Conduct and attend regular 1:1 review meetings with your CSR(s) and provide feedback to your CSM and HR manager. Ensure rota management to allow development time for your CSR(s). Ensure time for your own and your CSR(s) and ACSM personal development. Ensure Orega's Health & Safety policies/procedures are adhered to including Centre Fire Risk Assessment, PAT testing, Weekly Fire Testing etc. Providing training & support to junior staff and ACSM. Pursue personal development of skills and knowledge necessary for the effective performance of the role. Finance Manage all aspects of invoicing to include prebilling, billing, invoicing & account queries, direct debit collections and debt collection. Liaising with CSM for any credit note queries. Sales and Marketing Deliver centre tours in support of the CSM and ensure your CSR(s) and ACSM are trained to confidently handle tours on their own. Ensure CSR(s) and ACSM understand the main points of Orega Licence Agreements including T&C's and any usual special conditions/requests. Ensure Orega brand guidelines are adhered to in centre signage, email, standards and in producing any Orega branded documents. Health & Safety Ensure your team is reminded they have a legal responsibility and duty of care for the health and safety of themselves and others by adopting the safe working practices such that they do not put themselves, colleagues, clients or visitors at risk. Complete all relevant Edapp training courses. Essential Skills, Experience & Qualifications 2-3 years outstanding customer relationship skills. 1-2 years' experience of engaging in influencing client renewals and general finance is preferred. 1-2 years' experience in a commercial environment where you will have acquired good knowledge of service operations is a must. Willing to take on a team manager role. Ability to demonstrate systems monitoring and compliance is necessary. Confident communication and presentation skills. Curious and people oriented with the ability to engage customers and ask questions with ease. Excellent influencing skills and positivity is required. Computer literate and will to learn and show others how to use IT/Telephony is essential. Good at planning and organising. Competencies & Personal Attributes Outgoing, enthusiastic, honest and confident individual who possess the following attributes. PC Literate with advanced knowledge of Microsoft packages. Excellent team player, with the ability to manage and supervise junior staff. Confidence to interact with a range of clients up to Board level. The ability to multi-task. A proactive approach to the working environment. Ability to operate sensitively in multicultural environments and build effective working relations. Self motivated, excellent team player with strong (written and verbal) communication, interpersonal and diplomatic skills. Ability to maintain and control and perform during stressful situations. Is confident and at ease when handling customer/visitor enquiries. Positive and proactive energy. Initiative and proactivity. Attention to detail and great organisation. Limits of Authority Personnel, Financial, Operational No authority to appoint, discipline and dismiss employees. No authority to approve annual leave and absence. No authority to spend/commit Orega to spend within individual agreed limits. No authority to sign supplier agreements or contracts. Authority to suggest improvements to processes/procedures in consultation with your CSM. Senior Assistant Customer Services Manager should be competent in the following Orega processes: Sales Forecast Debt PMI TSR (Centre Applicable) Orega Portal (Centre Applicable) Support Renewals Move Out Meeting Room Virtual Office Northrow & AML Compliance Office RnD IRIS Ed App Training Opening and Closing building Health & Safety This job description is not limited to the responsibilities listed and the incumbent may be requested to perform other relevant duties as required by business needs. Orega confirms its commitment to equality of opportunities in all areas of its work. All individuals will be treated in a fair and equal manner in accordance with the law regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: HR Business Partner Located: Northampton (Hybrid) Package: Competitive salary, bonus plus additional company benefits About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing To work collaboratively with HR Service Delivery, Partner with fellow HR Business Partners and Senior HRBPs to deliver a comprehensive, high-quality operational HR service that enhances manager capability, promotes HR best practices, and upholds a strong HR customer brand across the business, embedding the overall People strategy to aligned business area. Responsible for the executing and implementation of core Strategic HR initiatives with the Senior HRBP, covering talent and succession planning, performance management, reward and recognition, wellbeing, engagement, policy development, resourcing, and organisational effectiveness. To engage with key stakeholders for aligned business areas supporting with the business transformation agenda. Delivering change management support, to advise on business improvement initiatives, procedures and policy that enhance organisational effectiveness, optimise performance, and strengthen employee engagement across the business. Proactively apply, monitor, analyse, and interpret HR metrics and management information, providing data-driven insights and actionable recommendations to the Senior HRBPs to drive improvement and business performance To partner with the ER and case management team to ensure alignment with policy application, maintaining knowledge of challenging ER matters and act as the escalation point for complex or high-risk matters to safeguard the business s reputation. To work in collaboration with HR colleagues such as the wider Partnering community, COEs and Learning to design and deliver targeted HR training and guidance to build manager competence and confidence in people management, ensuring alignment with business goals and compliance with HR policies and practices. Accountable for the promotion of effective use of HR systems and processes with line manager, signposting and assist with knowledge development to improve data integrity, and the overall employee experience. To collaborate closely with key stakeholders, assessing headcount requirements against budget and working with the recruitment team to support resourcing needs, ensuring timely, high-quality delivery and alignment with organisational workforce plans. You will ideally have Part or fully CIPD qualified (Level 5 or above) Experience of stakeholder partnering, to elevate the employee work experience and fulfilment through work. Broad generalist HR experience including managing relationships, performance management, knowledge of current UK employment legislation, employee relations, TUPE, redundancies & restructures Knowledge of change management and ability to assist with large inter-departmental projects Business and commercial awareness Excellent communication skills Strong presentation skills High level of interpersonal skills with the ability to work with various management teams, building effective relationships to be able to objectively challenge and influence change. Ability to analyse and interpret key HR metrics and management information to diagnose business / organisation / employee relations / engagement issues Continuous learning attitude in order to develop skills further for future succession planning We are an equal opportunities employer We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief. Striving for inclusion and diversity isn t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers. To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs. Click here to learn more about life at Ricoh.
Feb 28, 2026
Full time
Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: HR Business Partner Located: Northampton (Hybrid) Package: Competitive salary, bonus plus additional company benefits About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing To work collaboratively with HR Service Delivery, Partner with fellow HR Business Partners and Senior HRBPs to deliver a comprehensive, high-quality operational HR service that enhances manager capability, promotes HR best practices, and upholds a strong HR customer brand across the business, embedding the overall People strategy to aligned business area. Responsible for the executing and implementation of core Strategic HR initiatives with the Senior HRBP, covering talent and succession planning, performance management, reward and recognition, wellbeing, engagement, policy development, resourcing, and organisational effectiveness. To engage with key stakeholders for aligned business areas supporting with the business transformation agenda. Delivering change management support, to advise on business improvement initiatives, procedures and policy that enhance organisational effectiveness, optimise performance, and strengthen employee engagement across the business. Proactively apply, monitor, analyse, and interpret HR metrics and management information, providing data-driven insights and actionable recommendations to the Senior HRBPs to drive improvement and business performance To partner with the ER and case management team to ensure alignment with policy application, maintaining knowledge of challenging ER matters and act as the escalation point for complex or high-risk matters to safeguard the business s reputation. To work in collaboration with HR colleagues such as the wider Partnering community, COEs and Learning to design and deliver targeted HR training and guidance to build manager competence and confidence in people management, ensuring alignment with business goals and compliance with HR policies and practices. Accountable for the promotion of effective use of HR systems and processes with line manager, signposting and assist with knowledge development to improve data integrity, and the overall employee experience. To collaborate closely with key stakeholders, assessing headcount requirements against budget and working with the recruitment team to support resourcing needs, ensuring timely, high-quality delivery and alignment with organisational workforce plans. You will ideally have Part or fully CIPD qualified (Level 5 or above) Experience of stakeholder partnering, to elevate the employee work experience and fulfilment through work. Broad generalist HR experience including managing relationships, performance management, knowledge of current UK employment legislation, employee relations, TUPE, redundancies & restructures Knowledge of change management and ability to assist with large inter-departmental projects Business and commercial awareness Excellent communication skills Strong presentation skills High level of interpersonal skills with the ability to work with various management teams, building effective relationships to be able to objectively challenge and influence change. Ability to analyse and interpret key HR metrics and management information to diagnose business / organisation / employee relations / engagement issues Continuous learning attitude in order to develop skills further for future succession planning We are an equal opportunities employer We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief. Striving for inclusion and diversity isn t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers. To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs. Click here to learn more about life at Ricoh.
Job Title: Service Desk Manager Location: Manchester Salary: Competitive Job Type: Permanent, Full Time At Netteam tX, we recognise and develop talent, fostering career growth through both lateral and vertical opportunities. About the role: As Service Desk Manager, you will lead a high-performing team with oversight of 3rd Line Engineers, Team Leader (1st/2nd Line) and Vendor Support. You will ensure service excellence using ITIL processes, drive innovation, manage major incidents, optimise service platforms and oversee NOC governance. Responsibilities include but not limited to, designing and improving service desk and NOC processes, ensuring SLA compliance, coordinating with vendors like Oracle, and analysing KPIs to enable data-driven decisions and organisational success. Key Responsibilities: Champion ITIL best practices for service desk and NOC operations to ensure efficient, standardised processes and outstanding customer experiences Manage Level 3 engineers, providing coaching and performance oversight to deliver advanced technical solutions Manage Team Leader, providing oversight of 1st/2nd Line Teams Oversee and enhance customer experience by proactively addressing client needs Design and optimise workflows using industry standards and stakeholder input for operational excellence Ensure SLA compliance, lead governance, and implement corrective actions as needed Coordinate NOC processes including escalation, event monitoring, and incident response to maintain service stability Support Vendor Partnership Manager (e.g., Oracle) Drive continuous improvement using data, feedback, and industry trends to streamline service delivery Lead major incident response and escalation, ensuring rapid resolution and clear communication across teams Conduct problem management and root cause analysis, implementing lasting solutions and reducing incidents Analyse ticket data to uncover opportunities for automation and process improvements Deliver comprehensive reports on KPIs, SLAs, incident trends, and improvement results to guide decisions Optimise service desk tools (e.g., Autotask, IT Glue) for efficiency and business support Enforce compliance with company policies, regulations, and security standards Run regular service review meetings with stakeholders to present metrics and strategic recommendations Collaborate with cross-functional teams to ensure smooth integration of new services, customers, or acquisitions Serve as the escalation point for after-hours incidents to maintain continuity and satisfaction About you: Experience and Qualifications: Extensive experience in IT service management with a strong track record of delivering high-quality services, leading technical teams, and driving process improvements across NOC operations and customer success initiatives. Demonstrated expertise in leading, coaching, and developing Level 3 engineers within collaborative, high-performance environments. Robust technical background and hands-on proficiency with service desk platforms such as Autotask, IT Glue, and relevant monitoring tools. Comprehensive experience in major incident management, escalation procedures, service improvement initiatives, process design, and root cause analysis. Proven ability to manage SLA governance, conduct KPI analysis, and oversee compliance management, with a focus on implementing corrective actions to uphold high standards. Solid experience in vendor and partner management, including collaboration with major partners such as Oracle to ensure optimal service delivery. Advanced analytical and reporting capabilities, leveraging data-driven decision making and presenting performance insights to senior stakeholders. Exceptional communication skills, adept at translating complex technical requirements and service enhancements for diverse audiences. In-depth networking experience, including configuration, maintenance, and troubleshooting of network infrastructure to support business continuity and security. Proficient in the Microsoft 365 suite, with hands-on experience in administration, deployment, and user support for productivity and collaboration tools. ITIL certification required; advanced ITIL qualifications and a degree in IT or related discipline are preferred. Personal Attributes: Professional, friendly, and approachable, with a strong commitment to team success and collaboration. Adaptable and resilient under pressure, able to prioritise and execute tasks efficiently in a fast-paced, evolving environment. Excellent written and verbal communicator, able to convey technical issues and process improvements clearly to both technical and non-technical stakeholders. Innovative, eager to learn and apply new technologies, and committed to fostering a culture of continuous improvement and operational excellence. Disciplined and focused, with strong problem-solving abilities and a commitment to maintaining the highest standards of compliance, security, and customer service. Note: This description is not intended to establish a total definition of the job but an outline of the duties. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: IT Services Manager, Senior Service Desk Engineer, Senior IT Technician, Senior IT Desk Support, IT Manager, ITIL Service Desk Manager, Senior Support Technician, may also be considered for this role.
Feb 28, 2026
Full time
Job Title: Service Desk Manager Location: Manchester Salary: Competitive Job Type: Permanent, Full Time At Netteam tX, we recognise and develop talent, fostering career growth through both lateral and vertical opportunities. About the role: As Service Desk Manager, you will lead a high-performing team with oversight of 3rd Line Engineers, Team Leader (1st/2nd Line) and Vendor Support. You will ensure service excellence using ITIL processes, drive innovation, manage major incidents, optimise service platforms and oversee NOC governance. Responsibilities include but not limited to, designing and improving service desk and NOC processes, ensuring SLA compliance, coordinating with vendors like Oracle, and analysing KPIs to enable data-driven decisions and organisational success. Key Responsibilities: Champion ITIL best practices for service desk and NOC operations to ensure efficient, standardised processes and outstanding customer experiences Manage Level 3 engineers, providing coaching and performance oversight to deliver advanced technical solutions Manage Team Leader, providing oversight of 1st/2nd Line Teams Oversee and enhance customer experience by proactively addressing client needs Design and optimise workflows using industry standards and stakeholder input for operational excellence Ensure SLA compliance, lead governance, and implement corrective actions as needed Coordinate NOC processes including escalation, event monitoring, and incident response to maintain service stability Support Vendor Partnership Manager (e.g., Oracle) Drive continuous improvement using data, feedback, and industry trends to streamline service delivery Lead major incident response and escalation, ensuring rapid resolution and clear communication across teams Conduct problem management and root cause analysis, implementing lasting solutions and reducing incidents Analyse ticket data to uncover opportunities for automation and process improvements Deliver comprehensive reports on KPIs, SLAs, incident trends, and improvement results to guide decisions Optimise service desk tools (e.g., Autotask, IT Glue) for efficiency and business support Enforce compliance with company policies, regulations, and security standards Run regular service review meetings with stakeholders to present metrics and strategic recommendations Collaborate with cross-functional teams to ensure smooth integration of new services, customers, or acquisitions Serve as the escalation point for after-hours incidents to maintain continuity and satisfaction About you: Experience and Qualifications: Extensive experience in IT service management with a strong track record of delivering high-quality services, leading technical teams, and driving process improvements across NOC operations and customer success initiatives. Demonstrated expertise in leading, coaching, and developing Level 3 engineers within collaborative, high-performance environments. Robust technical background and hands-on proficiency with service desk platforms such as Autotask, IT Glue, and relevant monitoring tools. Comprehensive experience in major incident management, escalation procedures, service improvement initiatives, process design, and root cause analysis. Proven ability to manage SLA governance, conduct KPI analysis, and oversee compliance management, with a focus on implementing corrective actions to uphold high standards. Solid experience in vendor and partner management, including collaboration with major partners such as Oracle to ensure optimal service delivery. Advanced analytical and reporting capabilities, leveraging data-driven decision making and presenting performance insights to senior stakeholders. Exceptional communication skills, adept at translating complex technical requirements and service enhancements for diverse audiences. In-depth networking experience, including configuration, maintenance, and troubleshooting of network infrastructure to support business continuity and security. Proficient in the Microsoft 365 suite, with hands-on experience in administration, deployment, and user support for productivity and collaboration tools. ITIL certification required; advanced ITIL qualifications and a degree in IT or related discipline are preferred. Personal Attributes: Professional, friendly, and approachable, with a strong commitment to team success and collaboration. Adaptable and resilient under pressure, able to prioritise and execute tasks efficiently in a fast-paced, evolving environment. Excellent written and verbal communicator, able to convey technical issues and process improvements clearly to both technical and non-technical stakeholders. Innovative, eager to learn and apply new technologies, and committed to fostering a culture of continuous improvement and operational excellence. Disciplined and focused, with strong problem-solving abilities and a commitment to maintaining the highest standards of compliance, security, and customer service. Note: This description is not intended to establish a total definition of the job but an outline of the duties. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: IT Services Manager, Senior Service Desk Engineer, Senior IT Technician, Senior IT Desk Support, IT Manager, ITIL Service Desk Manager, Senior Support Technician, may also be considered for this role.
# Store Manager - Radlett & St AlbansRadlett & St Albans Stores The RoleYou will be responsible for the smooth running and success of both our Radlett & St Albans stores. Providing and inspiring excellent, on-brand customer service to drive and exceed sales targets. Managing operational functions and developing the teams to ensure maximum profitability and compliance with all company procedures.To apply, please send your CV along with a covering letter to the link below.Apply now Hours:5 days/ 37.5 hours per week, across Monday-Sunday and as necessitates the fulfilment of the role. Part-time hours will be considered with a minimum of 24 hours, working flexibly. Experience RequiredWith a minimum of 2 years' store management experience, preferably within luxury fashion retail, you are not only passionate about delivering great customer service but understand the importance of motivating and developing a team. Relationship building comes naturally to you, and with your drive and motivation, you are now ready to be part of a business who is going through substantial growth and is excited about the future. Character & Skills: Strong communication skills, both verbal and written, with a natural ability to build great relationships with customers and team Exemplary sales and customer service skills A drive to achieve and exceed all set targets Strong commercial acumen with a good understanding of luxury retail Good organisation and administration skills with the ability to work under pressure Good problem-solving and customer resolution skills Experience in training and mentoring staff A keen visual merchandiser with a critical eye and high standards Strong stock management skills Current driving licence and car driver Your Responsibilities Sales and Service Generation: Achieve sales goals by forward planning and maximising opportunities Set and monitor store targets daily and weekly in agreement with Senior Managers Always maintain adequate sales floor supervision ensuring excellent customer service and appropriate security Commercially driven to achieve all KPI & sales targets React promptly and efficiently to changing patterns of footfall in order to optimise trade Ensure company loss prevention procedures are adhered to Develop strong customer relationships and loyalty and inspire this amongst the team Regularly review and feedback relevant competitor activity Staff Management: Manage the development of the team members, using Company training programmes to foster effective use of the customer service toolkit to improve selling skills, product knowledge etc Ensure all company procedures are adhered to Motivation of team to meet goals, supporting short- and long-term team incentives Regularly review performance of team through KPIs, structured reviews and appraisals Manage all staffing administration including rotas, staff holidays, holiday cover and sickness etc within budget Responsible for the recruitment and development of store Team Members Store Standards: Ensure store presentation & standards meet company requirements including full routine maintenance Maintain high standards of cleanliness and organisation within the store Ensure visual merchandising remains in line with Company guidelines, applying critical observation and making recommendations for VM improvement Apply critical observation and give recommendation for VM improvement Ensure compliance of company dress code Develop relationships with the Marketing team, liaising regularly regarding any marketing initiatives Operations: Responsible for accurately and timely completion of all store admin and reports Facilitate accurate deliveries, including identification and reporting of any discrepancies etc Manage accurate and efficient stock management, carrying out bi-annual store stock takes within company guidelines to minimise stock variances Effectively oversee customer queries/complaints relating to any exchanges, credits or refunds Maintain all store safety standards and all assessments relating to health & safety. Short SummaryAs the Dual-Site Store Manager for the Radlett and St Albans locations, you will be responsible for driving sales growth and operational excellence across both branches. This role requires a commercially-minded leader with at least two years of management experience (ideally in luxury fashion) who can mentor a high-performing team while maintaining impeccable visual merchandising and stock standards. You will oversee everything from recruitment and KPI monitoring to marketing liaison and health and safety compliance, ensuring both stores exceed targets through exceptional customer service. This is a hands-on position requiring a valid driver's license and a flexible 37.5-hour weekly schedule, though part-time options of 24 or more hours may be considered.
Feb 28, 2026
Full time
# Store Manager - Radlett & St AlbansRadlett & St Albans Stores The RoleYou will be responsible for the smooth running and success of both our Radlett & St Albans stores. Providing and inspiring excellent, on-brand customer service to drive and exceed sales targets. Managing operational functions and developing the teams to ensure maximum profitability and compliance with all company procedures.To apply, please send your CV along with a covering letter to the link below.Apply now Hours:5 days/ 37.5 hours per week, across Monday-Sunday and as necessitates the fulfilment of the role. Part-time hours will be considered with a minimum of 24 hours, working flexibly. Experience RequiredWith a minimum of 2 years' store management experience, preferably within luxury fashion retail, you are not only passionate about delivering great customer service but understand the importance of motivating and developing a team. Relationship building comes naturally to you, and with your drive and motivation, you are now ready to be part of a business who is going through substantial growth and is excited about the future. Character & Skills: Strong communication skills, both verbal and written, with a natural ability to build great relationships with customers and team Exemplary sales and customer service skills A drive to achieve and exceed all set targets Strong commercial acumen with a good understanding of luxury retail Good organisation and administration skills with the ability to work under pressure Good problem-solving and customer resolution skills Experience in training and mentoring staff A keen visual merchandiser with a critical eye and high standards Strong stock management skills Current driving licence and car driver Your Responsibilities Sales and Service Generation: Achieve sales goals by forward planning and maximising opportunities Set and monitor store targets daily and weekly in agreement with Senior Managers Always maintain adequate sales floor supervision ensuring excellent customer service and appropriate security Commercially driven to achieve all KPI & sales targets React promptly and efficiently to changing patterns of footfall in order to optimise trade Ensure company loss prevention procedures are adhered to Develop strong customer relationships and loyalty and inspire this amongst the team Regularly review and feedback relevant competitor activity Staff Management: Manage the development of the team members, using Company training programmes to foster effective use of the customer service toolkit to improve selling skills, product knowledge etc Ensure all company procedures are adhered to Motivation of team to meet goals, supporting short- and long-term team incentives Regularly review performance of team through KPIs, structured reviews and appraisals Manage all staffing administration including rotas, staff holidays, holiday cover and sickness etc within budget Responsible for the recruitment and development of store Team Members Store Standards: Ensure store presentation & standards meet company requirements including full routine maintenance Maintain high standards of cleanliness and organisation within the store Ensure visual merchandising remains in line with Company guidelines, applying critical observation and making recommendations for VM improvement Apply critical observation and give recommendation for VM improvement Ensure compliance of company dress code Develop relationships with the Marketing team, liaising regularly regarding any marketing initiatives Operations: Responsible for accurately and timely completion of all store admin and reports Facilitate accurate deliveries, including identification and reporting of any discrepancies etc Manage accurate and efficient stock management, carrying out bi-annual store stock takes within company guidelines to minimise stock variances Effectively oversee customer queries/complaints relating to any exchanges, credits or refunds Maintain all store safety standards and all assessments relating to health & safety. Short SummaryAs the Dual-Site Store Manager for the Radlett and St Albans locations, you will be responsible for driving sales growth and operational excellence across both branches. This role requires a commercially-minded leader with at least two years of management experience (ideally in luxury fashion) who can mentor a high-performing team while maintaining impeccable visual merchandising and stock standards. You will oversee everything from recruitment and KPI monitoring to marketing liaison and health and safety compliance, ensuring both stores exceed targets through exceptional customer service. This is a hands-on position requiring a valid driver's license and a flexible 37.5-hour weekly schedule, though part-time options of 24 or more hours may be considered.
# Senior Tax ManagerSenior Tax ManagerSalary£100000 - £110000LocationCity of London, London, UKContractPermanentIndustryLife Insurance Contactollie Senior Tax Manager London (Hybrid - 50% office based) Up to £110,000 base salary + 30% annual bonus + excellent benefitsA leading, London-based FTSE financial services group is seeking an experienced Group Tax Senior Manager to join its Group Finance function. This is a high-profile role reporting directly to the Head of Tax, offering broad exposure across compliance, reporting and advisory within a complex and evolving regulated environment. Senior Tax Manager London (Hybrid - 50% office based) Up to £110,000 base salary + 30% annual bonus + excellent benefitsA leading, London-based FTSE financial services group is seeking an experienced Group Tax Senior Manager to join its Group Finance function. This is a high-profile role reporting directly to the Head of Tax, offering broad exposure across compliance, reporting and advisory within a complex and evolving regulated environment. The RoleAs a key member of a small but high-impact tax team, you will play a central role in delivering both tax compliance oversight and commercial tax advisory support across the Group. Key Responsibilities Tax Advisory Provide commercially focused tax advice on new business initiatives, transactions and strategic projects Partner with senior stakeholders across Finance and the wider business to proactively manage tax risk Support decision-making with clear, pragmatic technical guidance Compliance & Reporting Oversee outsourced corporation tax compliance, including UK corporate tax computations and Pillar 2 Review quarterly and year-end tax provisions for IFRS and PRA reporting Support Solvency II and US GAAP reporting requirements Review Quarterly Instalment Payment calculations Prepare audit deliverables and liaise with external auditors Operational Excellence Identify and implement process improvements Enhance tax risk management frameworks Contribute to continuous improvement within the finance function About YouYou will be a qualified tax or accounting professional with strong UK corporate tax expertise and experience operating in a regulated or financial services environment. Essential: ACA / CA / ACCA / CIMA qualified or CTA qualified Strong UK corporate tax technical knowledge Experience managing tax compliance and reporting (either in-house or within practice) Excellent stakeholder management and communication skills Desirable: Financial services tax experience Exposure to IFRS, Solvency II or US GAAP reporting VAT knowledge within a financial services context The Opportunity Join a growing, well-capitalised financial services group High visibility role with exposure to senior leadership Broad mix of advisory and compliance work Hybrid working model (c. 50% London office presence) Competitive package: up to £110,000 base + 30% bonus + comprehensive benefits
Feb 28, 2026
Full time
# Senior Tax ManagerSenior Tax ManagerSalary£100000 - £110000LocationCity of London, London, UKContractPermanentIndustryLife Insurance Contactollie Senior Tax Manager London (Hybrid - 50% office based) Up to £110,000 base salary + 30% annual bonus + excellent benefitsA leading, London-based FTSE financial services group is seeking an experienced Group Tax Senior Manager to join its Group Finance function. This is a high-profile role reporting directly to the Head of Tax, offering broad exposure across compliance, reporting and advisory within a complex and evolving regulated environment. Senior Tax Manager London (Hybrid - 50% office based) Up to £110,000 base salary + 30% annual bonus + excellent benefitsA leading, London-based FTSE financial services group is seeking an experienced Group Tax Senior Manager to join its Group Finance function. This is a high-profile role reporting directly to the Head of Tax, offering broad exposure across compliance, reporting and advisory within a complex and evolving regulated environment. The RoleAs a key member of a small but high-impact tax team, you will play a central role in delivering both tax compliance oversight and commercial tax advisory support across the Group. Key Responsibilities Tax Advisory Provide commercially focused tax advice on new business initiatives, transactions and strategic projects Partner with senior stakeholders across Finance and the wider business to proactively manage tax risk Support decision-making with clear, pragmatic technical guidance Compliance & Reporting Oversee outsourced corporation tax compliance, including UK corporate tax computations and Pillar 2 Review quarterly and year-end tax provisions for IFRS and PRA reporting Support Solvency II and US GAAP reporting requirements Review Quarterly Instalment Payment calculations Prepare audit deliverables and liaise with external auditors Operational Excellence Identify and implement process improvements Enhance tax risk management frameworks Contribute to continuous improvement within the finance function About YouYou will be a qualified tax or accounting professional with strong UK corporate tax expertise and experience operating in a regulated or financial services environment. Essential: ACA / CA / ACCA / CIMA qualified or CTA qualified Strong UK corporate tax technical knowledge Experience managing tax compliance and reporting (either in-house or within practice) Excellent stakeholder management and communication skills Desirable: Financial services tax experience Exposure to IFRS, Solvency II or US GAAP reporting VAT knowledge within a financial services context The Opportunity Join a growing, well-capitalised financial services group High visibility role with exposure to senior leadership Broad mix of advisory and compliance work Hybrid working model (c. 50% London office presence) Competitive package: up to £110,000 base + 30% bonus + comprehensive benefits
