Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the role Reporting into the Head of Customer Success, the ideal candidate will be customer-centric and passionate about building strong customer relationships while delivering value to ensure happy customers. Build and nurture strong relationships with key stakeholders to drive retention and growth Conduct discovery with customers to understand business objectives and uncover new use cases Establish and maintain a trusted advisor relationship with customers, ensuring that customers are realizing value out of their investment in Synthesia Act as a subject matter expert for the practical application of Synthesia within enterprises and take a consultative approach in implementing video content into their workflows Monitor utilization and deploy strategies to increase user engagement, adoption and satisfaction Lead Quarterly Business Reviews with senior stakeholders in attendance that deliver clear outcomes Ensure ROI and value is communicated and understood by the customer Proactively monitor customer health, including potential risks to renewals and expansion opportunities Own commercial conversations and all aspects of the renewal process Collaborate with internal teams to ensure seamless onboarding, support, and resolution of customer issues About you Customer-facing experience in Customer Success Management, Account Management, Technical Account Management or similar ideally in B2B SaaS space Experience managing a book of business of up to 35 strategic accounts from onboarding through renewal A track record in managing risk, forecasting, and identifying growth opportunities Establishing a trusted advisor relationship with our clients, driving value from Synthesia products and services Successfully onboarding new clients and building key relationships in the first critical months and beyond Coordinating and leading regular client check-ins with clear outcomes on client health and opportunities with senior stakeholder attendance Light video editing using the Synthesia platform Retention and growth of our enterprise clients Ensuring ROI and value is understood by clients, proactively looking for risks and opportunities At Synthesia we expect everyone to Put the Customer First Own it & Go Direct Be Fast & Experimental Make the Journey Fun The good stuff In addition to being a part of a great team, working in a fun and innovative environment, we offer A competitive salary + stock options in our fast-growing Series D start-up. Paid parental leave 25 days of annual leave + public holidays + paid sick leave 100% Medical, Dental & Vision 401k Plan A generous referral scheme Fun culture with regular socials A brand new computer + monitor Remote USA - Central or Eastern standard time preferred Compensation: $160,000 - $180,000 OTE. The final compensation package will be determined based on your experience, qualifications, and location.
Feb 28, 2026
Full time
Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the role Reporting into the Head of Customer Success, the ideal candidate will be customer-centric and passionate about building strong customer relationships while delivering value to ensure happy customers. Build and nurture strong relationships with key stakeholders to drive retention and growth Conduct discovery with customers to understand business objectives and uncover new use cases Establish and maintain a trusted advisor relationship with customers, ensuring that customers are realizing value out of their investment in Synthesia Act as a subject matter expert for the practical application of Synthesia within enterprises and take a consultative approach in implementing video content into their workflows Monitor utilization and deploy strategies to increase user engagement, adoption and satisfaction Lead Quarterly Business Reviews with senior stakeholders in attendance that deliver clear outcomes Ensure ROI and value is communicated and understood by the customer Proactively monitor customer health, including potential risks to renewals and expansion opportunities Own commercial conversations and all aspects of the renewal process Collaborate with internal teams to ensure seamless onboarding, support, and resolution of customer issues About you Customer-facing experience in Customer Success Management, Account Management, Technical Account Management or similar ideally in B2B SaaS space Experience managing a book of business of up to 35 strategic accounts from onboarding through renewal A track record in managing risk, forecasting, and identifying growth opportunities Establishing a trusted advisor relationship with our clients, driving value from Synthesia products and services Successfully onboarding new clients and building key relationships in the first critical months and beyond Coordinating and leading regular client check-ins with clear outcomes on client health and opportunities with senior stakeholder attendance Light video editing using the Synthesia platform Retention and growth of our enterprise clients Ensuring ROI and value is understood by clients, proactively looking for risks and opportunities At Synthesia we expect everyone to Put the Customer First Own it & Go Direct Be Fast & Experimental Make the Journey Fun The good stuff In addition to being a part of a great team, working in a fun and innovative environment, we offer A competitive salary + stock options in our fast-growing Series D start-up. Paid parental leave 25 days of annual leave + public holidays + paid sick leave 100% Medical, Dental & Vision 401k Plan A generous referral scheme Fun culture with regular socials A brand new computer + monitor Remote USA - Central or Eastern standard time preferred Compensation: $160,000 - $180,000 OTE. The final compensation package will be determined based on your experience, qualifications, and location.
The Company Pet Media Group (PMG) is the world's largest operator of online marketplaces within the pet category. We assist over 10 million consumers every month in finding the pet of their dreams through trusted and local brands, in a way that is both safe and transparent for pets and their caregivers. We are a profitable, fast-growing scale-up and have grown rapidly from inception in 2019 to today. As a business, we have revenues exceeding 18 mUSD and an EBIT profitability of >35%. Backed by world-class investors such as Verdane Capital and a number of high-profile family offices, our journey has only begun as we expand our portfolio of leading brands within the pet vertical. In the UK, Pets4Homes is already the dominant marketplace, rehoming more than a million pets per year. However, we still have significant room to deepen breeder engagement, strengthen retention, and expand market penetration. Context for the Role Breeders are central to the success of Pets4Homes. As we continue evolving from a classifieds model to a payments-enabled marketplace, building stronger, deeper relationships with breeders is critical. We are hiring our first Customer Success Manager to help increase breeder market penetration and retention across the UK. This role exists to ensure breeders are active, engaged, supported, and achieving success on the platform. The work is primarily digital, conducted through calls, CRM workflows, and online community engagement. However, occasional in-person breeder visits and events are important for strengthening relationships and trust. This is a foundational hire within our UK breeder operations team. You will work closely with the Head of Breeder Strategy & Operations and play a key role in building a scalable breeder success engine over time. Key Responsibilities Breeder Retention & Engagement (Primary Focus) Build and manage trusted relationships with priority breeder accounts. Ensure breeders are active, engaged, and achieving positive outcomes on the platform. Proactively identify and address churn risks or dissatisfaction. Handle disputes and sensitive cases with empathy, authority, and calm professionalism. Market Penetration & Activation Execute outreach and activation playbooks to increase breeder coverage across the UK. Convert multi-channel or hesitant breeders into consistent Pets4Homes users. Support adoption of Pet Payments by clearly explaining benefits and handling objections confidently. Community & Reputation Management Represent Pets4Homes constructively within online breeder communities, particularly on Facebook and forums. Respond to brand mentions and reviews with balanced, empathetic, and confident communication. Build credibility within the breeder ecosystem through thoughtful public engagement. CRM & Operational Execution Execute structured outreach and follow up cadences in HubSpot. Maintain clean account records and strong pipeline hygiene. Manage operational breeder-related tasks such as lead chasing, and resolution coordination. Work comfortably with supporting tools such as surveys and lifecycle marketing systems. Insight & Continuous Improvement Identify patterns in breeder objections, frustrations, and behaviours. Provide structured feedback to improve messaging, workflows, and internal processes. Contribute to refining and evolving breeder engagement playbooks over time. Who You Are Relationship First but Commercially Aware You build trust with sceptical or defensive stakeholders while still driving progress and outcomes. Confident Communicator You write clearly and persuasively across channels, including public responses and community engagement. You demonstrate quiet confidence rather than ego. Emotionally Intelligent You handle emotionally charged conversations calmly. You are empathetic but firm and able to de escalate conflict effectively. Structured and Methodical You are organised, disciplined, and comfortable following defined playbooks. You keep systems tidy and operate with consistency. Digitally Fluent You are comfortable learning new tools quickly and operating within CRM and marketing systems, without needing to be highly technical. Comfortable in a Scale Up Environment You are proactive, adaptable, and capable of operating with weekly oversight rather than constant direction. Experience & Requirements 3+ years in Customer Success, Account Management, Inside Sales, or a relationship driven commercial role. Experience managing multiple small business accounts. Strong objection-handling capability. Familiarity with CRM systems (HubSpot preferred). Experience engaging with customers in online communities is beneficial. Marketplace experience is helpful but not required. Compensation Competitive base salary (benchmark range £40,000-£50,000, dependent on experience) Performance based bonus aligned to activation, retention, and adoption outcomes Flexible working arrangements Travel expenses covered for breeder visits and events What We Offer A pivotal role in a fast growing, mission driven company Direct impact on market penetration and breeder experience in the UK Close collaboration with senior leadership and meaningful ownership from day one The opportunity to help shape the future of trusted pet rehoming in the UK
Feb 28, 2026
Full time
The Company Pet Media Group (PMG) is the world's largest operator of online marketplaces within the pet category. We assist over 10 million consumers every month in finding the pet of their dreams through trusted and local brands, in a way that is both safe and transparent for pets and their caregivers. We are a profitable, fast-growing scale-up and have grown rapidly from inception in 2019 to today. As a business, we have revenues exceeding 18 mUSD and an EBIT profitability of >35%. Backed by world-class investors such as Verdane Capital and a number of high-profile family offices, our journey has only begun as we expand our portfolio of leading brands within the pet vertical. In the UK, Pets4Homes is already the dominant marketplace, rehoming more than a million pets per year. However, we still have significant room to deepen breeder engagement, strengthen retention, and expand market penetration. Context for the Role Breeders are central to the success of Pets4Homes. As we continue evolving from a classifieds model to a payments-enabled marketplace, building stronger, deeper relationships with breeders is critical. We are hiring our first Customer Success Manager to help increase breeder market penetration and retention across the UK. This role exists to ensure breeders are active, engaged, supported, and achieving success on the platform. The work is primarily digital, conducted through calls, CRM workflows, and online community engagement. However, occasional in-person breeder visits and events are important for strengthening relationships and trust. This is a foundational hire within our UK breeder operations team. You will work closely with the Head of Breeder Strategy & Operations and play a key role in building a scalable breeder success engine over time. Key Responsibilities Breeder Retention & Engagement (Primary Focus) Build and manage trusted relationships with priority breeder accounts. Ensure breeders are active, engaged, and achieving positive outcomes on the platform. Proactively identify and address churn risks or dissatisfaction. Handle disputes and sensitive cases with empathy, authority, and calm professionalism. Market Penetration & Activation Execute outreach and activation playbooks to increase breeder coverage across the UK. Convert multi-channel or hesitant breeders into consistent Pets4Homes users. Support adoption of Pet Payments by clearly explaining benefits and handling objections confidently. Community & Reputation Management Represent Pets4Homes constructively within online breeder communities, particularly on Facebook and forums. Respond to brand mentions and reviews with balanced, empathetic, and confident communication. Build credibility within the breeder ecosystem through thoughtful public engagement. CRM & Operational Execution Execute structured outreach and follow up cadences in HubSpot. Maintain clean account records and strong pipeline hygiene. Manage operational breeder-related tasks such as lead chasing, and resolution coordination. Work comfortably with supporting tools such as surveys and lifecycle marketing systems. Insight & Continuous Improvement Identify patterns in breeder objections, frustrations, and behaviours. Provide structured feedback to improve messaging, workflows, and internal processes. Contribute to refining and evolving breeder engagement playbooks over time. Who You Are Relationship First but Commercially Aware You build trust with sceptical or defensive stakeholders while still driving progress and outcomes. Confident Communicator You write clearly and persuasively across channels, including public responses and community engagement. You demonstrate quiet confidence rather than ego. Emotionally Intelligent You handle emotionally charged conversations calmly. You are empathetic but firm and able to de escalate conflict effectively. Structured and Methodical You are organised, disciplined, and comfortable following defined playbooks. You keep systems tidy and operate with consistency. Digitally Fluent You are comfortable learning new tools quickly and operating within CRM and marketing systems, without needing to be highly technical. Comfortable in a Scale Up Environment You are proactive, adaptable, and capable of operating with weekly oversight rather than constant direction. Experience & Requirements 3+ years in Customer Success, Account Management, Inside Sales, or a relationship driven commercial role. Experience managing multiple small business accounts. Strong objection-handling capability. Familiarity with CRM systems (HubSpot preferred). Experience engaging with customers in online communities is beneficial. Marketplace experience is helpful but not required. Compensation Competitive base salary (benchmark range £40,000-£50,000, dependent on experience) Performance based bonus aligned to activation, retention, and adoption outcomes Flexible working arrangements Travel expenses covered for breeder visits and events What We Offer A pivotal role in a fast growing, mission driven company Direct impact on market penetration and breeder experience in the UK Close collaboration with senior leadership and meaningful ownership from day one The opportunity to help shape the future of trusted pet rehoming in the UK
Overview Salary: From £36,250 Location: Hazel Grove Store, Stockport, SK7 4AW Contract type: Permanent Business area: Retail Closing date: 14 February 2026 Requisition ID: Shift hours Shift Patterns include early shifts 7:00am, trading shifts 10:00 starts and late night shifts starting at 14:00. What you'll be doing Lead a team of managers to ensure every customer has a great experience in-store, from the checkouts to the petrol station. Plan for upcoming key trading activity and events by working closely with the store leadership team. Regularly take full accountability for the store in the absence of a store manager; role model and coach for high standards and efficiency across the store. Run operations at our checkout areas (manned and self-check), petrol stations (if applicable) and back-of-house services. People management is a big part of the role, including performance and capability, disciplinary actions and ensuring scheduling and pay are accurate. What makes a great Lead Customer Experience Manager A passionate leader who is consistently ambitious for customers and colleagues, growing their team to do the same. Experience of managing managers in a fast-paced, customer-facing environment. An operator who is comfortable managing alone in the absence of more senior management. Driven to deliver high performance with a focus on efficiency and engagement. Confident in the use of data and in interpreting KPIs or other performance indicators, with experience of improving them. Inclusion-focused leadership that builds an inclusive team and working environment. Ability to manage disciplinaries, performance issues or other employee relations matters (up to dismissal). Experience leading large teams in a fast-paced, customer-focused environment with a track record of developing leaders and high-performing teams. Proven success in delivering and improving KPIs across sales, stock availability, customer satisfaction and colleague engagement. Experience managing sensitive and complex people matters with confidence, fairness and sound judgment. Leadership experience in an operational retail, hospitality, or food-service environment with ownership of departmental performance and confident leadership in absence of senior leadership. Evidence of leading change-rolling out new ways of working, embedding new systems, or shifting team mindsets and ensuring adoption. Working for us has great rewards Salary will be dependent upon experience as well as store size, complexity and location. We offer a range of benefits for our managers, including: Discount card - 10% discount off shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount at Sainsbury's on Fridays and Saturdays and 15% off at Argos every pay day. An annual bonus scheme based on our performance and yours. Free food and hot drinks provided for colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - opportunity to invest at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - connect with like-minded people to help fulfil your potential. Cycle to Work scheme - hire a bike and equipment with tax and NI savings. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. We may offer enhanced discretionary leave for families and support for carers. We provide resources to help colleagues understand and support their role and their team. Our internal networks seek to ensure true representation for everyone, helping remove barriers. We offer development opportunities including mentorship, training, and career progression pathways, and celebrate diversity through initiatives and events. If you would like to learn more about our commitment to inclusivity, please take a look here. Reasonable adjustments If you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Feb 28, 2026
Full time
Overview Salary: From £36,250 Location: Hazel Grove Store, Stockport, SK7 4AW Contract type: Permanent Business area: Retail Closing date: 14 February 2026 Requisition ID: Shift hours Shift Patterns include early shifts 7:00am, trading shifts 10:00 starts and late night shifts starting at 14:00. What you'll be doing Lead a team of managers to ensure every customer has a great experience in-store, from the checkouts to the petrol station. Plan for upcoming key trading activity and events by working closely with the store leadership team. Regularly take full accountability for the store in the absence of a store manager; role model and coach for high standards and efficiency across the store. Run operations at our checkout areas (manned and self-check), petrol stations (if applicable) and back-of-house services. People management is a big part of the role, including performance and capability, disciplinary actions and ensuring scheduling and pay are accurate. What makes a great Lead Customer Experience Manager A passionate leader who is consistently ambitious for customers and colleagues, growing their team to do the same. Experience of managing managers in a fast-paced, customer-facing environment. An operator who is comfortable managing alone in the absence of more senior management. Driven to deliver high performance with a focus on efficiency and engagement. Confident in the use of data and in interpreting KPIs or other performance indicators, with experience of improving them. Inclusion-focused leadership that builds an inclusive team and working environment. Ability to manage disciplinaries, performance issues or other employee relations matters (up to dismissal). Experience leading large teams in a fast-paced, customer-focused environment with a track record of developing leaders and high-performing teams. Proven success in delivering and improving KPIs across sales, stock availability, customer satisfaction and colleague engagement. Experience managing sensitive and complex people matters with confidence, fairness and sound judgment. Leadership experience in an operational retail, hospitality, or food-service environment with ownership of departmental performance and confident leadership in absence of senior leadership. Evidence of leading change-rolling out new ways of working, embedding new systems, or shifting team mindsets and ensuring adoption. Working for us has great rewards Salary will be dependent upon experience as well as store size, complexity and location. We offer a range of benefits for our managers, including: Discount card - 10% discount off shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount at Sainsbury's on Fridays and Saturdays and 15% off at Argos every pay day. An annual bonus scheme based on our performance and yours. Free food and hot drinks provided for colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - opportunity to invest at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - connect with like-minded people to help fulfil your potential. Cycle to Work scheme - hire a bike and equipment with tax and NI savings. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. We may offer enhanced discretionary leave for families and support for carers. We provide resources to help colleagues understand and support their role and their team. Our internal networks seek to ensure true representation for everyone, helping remove barriers. We offer development opportunities including mentorship, training, and career progression pathways, and celebrate diversity through initiatives and events. If you would like to learn more about our commitment to inclusivity, please take a look here. Reasonable adjustments If you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Head of Operational Support (SMB) - 12-Month FTC Job ID: R20979 Commercial Manchester - Main Office Permanent Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Small Medium Business (SMB) team is the engine room of our marketplace-managing relationships with thousands of independent restaurant and retail partners across Europe. Our Finance & Strategy and Revenue Operations teams act as the analytical and operational backbone of Deliveroo, ensuring our commercial teams have the tools and insights needed to win. We're looking for a Head of Operational Support to join our team in Manchester on a 12-month fixed-term contract. Reporting to the SMB Commercial Director, you will lead a cross functional team of Operational Support Leads, acting as the architect for our contact centre performance across Sales, Account Management, and Customer Success. What You'll Be Doing You will bridge the gap between high level strategy and daily execution, ensuring our inside sales and account management teams are equipped to succeed at scale. Operating Vision: Define and scope the strategic vision for our SMB Contact Centres. You will own the delivery of strategic projects designed to move the needle on commercial performance. Enabling Capability: Build the "infrastructure for success." You will oversee Workforce Management (WFM), Performance Analytics, Quality Assurance (QA), and agent onboarding/training. Tech Stack Deployment: Partner with Revenue Operations and Sales Technology teams to deploy and optimise tools including Salesforce, telephony systems, and sales engagement platforms. Go To Market (GTM) Excellence: Develop the processes required to embed people, data, and technology changes across the organisation, ensuring new initiatives are adopted seamlessly. Performance Analysis: Conduct in depth data analysis to identify long term trends and gaps. You won't just report on performance; you will create strategies for course correction. Stakeholder Diplomacy: Act as the "voice" of Revenue Operations to Commercial Leaders and vice versa, ensuring alignment between central strategy and local execution. What You'll Need to Thrive We are looking for a structured operator who understands the motivational and operational levers of a modern contact centre: Experience: Proven track record in consultancy, strategy, or operational roles, ideally within a high volume contact centre environment. Tech Proficiency: Detailed understanding of the sales tech stack, specifically Salesforce and sales engagement platforms (e.g., Salesloft, Outreach, or HVS). Optimization Mindset: A sharp eye for process redesign and technology utilisation to drive efficiency and "ways of working" improvements. Leadership: Experience leading or supporting Quality Assurance teams, including call management frameworks and reporting. Communication: Exceptional verbal and written skills, with the ability to influence executive level leadership and craft clear memos from ambiguous problems. Availability: This is a 12-month Fixed Term Contract. Why Join Us? At Deliveroo, you'll solve complex real time challenges in an industry that is redefining convenience. Working here you can expect to: Drive Large Scale Change: Own the operational roadmap for thousands of partners across the UK, Ireland, and Europe. High Growth Impact: Work in a fast paced environment where operational improvements lead to immediate commercial wins. Strategic Leadership: Act as a key advisor to the SMB leadership team, shaping the future of our contact centre operations. Diversity, Equity and Inclusion At Deliveroo, we believe a great workplace reflects the world around us. We are committed to building a workforce that mirrors the beautifully diverse communities we serve. Our latest 2024 UK & Global workforce data reflects this ongoing commitment to representation and transparency: Ethnic Diversity: 38.2% of our UK employees identify as being from ethnic minority backgrounds. This is comprised of: 19.4% Asian / Asian British 7.1% Black / African / Caribbean / Black British 5.9% Other ethnic groups Gender: 44.1% of our UK workforce identifies as women. Senior Leadership: We have an active global goal to reach 40% women in senior leadership roles. We welcome candidates from all backgrounds regardless of race, religion, gender, or disability. If you require any reasonable adjustments during the recruitment process, please let your recruiter know or contact us at . A competitive and comprehensive compensation and benefits package Compensation We aim to pay every employee competitively for the role they are performing in their respective location Depending on role and location, some employees may be eligible for an annual cash bonus, sign on bonus or relocation support Up to 5% matched pension contributions Equity Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success Food Free Deliveroo Plus: free delivery and access to special offers Team lunches from the best local restaurants Time away 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo One day of paid leave per year to volunteer with a registered charity Funded single cover healthcare on our core plan, with the option to add family members at own cost On site gym (HQ), discounted external gym membership Access to well being apps such as LesMills+, Strava, Headspace, Yogaia via GymPass Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments Life assurance Work Life Maternity, paternity and maternity and shared parental leave, eligible from day one of employment Excellent kit to enable working from home and a parent friendly working culture Access to free mortgage advice Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high quality training and content Regular Employee Resource Group (ERG) led social events - examples include dinners, dance lessons and in office yoga sessions
Feb 28, 2026
Full time
Head of Operational Support (SMB) - 12-Month FTC Job ID: R20979 Commercial Manchester - Main Office Permanent Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Small Medium Business (SMB) team is the engine room of our marketplace-managing relationships with thousands of independent restaurant and retail partners across Europe. Our Finance & Strategy and Revenue Operations teams act as the analytical and operational backbone of Deliveroo, ensuring our commercial teams have the tools and insights needed to win. We're looking for a Head of Operational Support to join our team in Manchester on a 12-month fixed-term contract. Reporting to the SMB Commercial Director, you will lead a cross functional team of Operational Support Leads, acting as the architect for our contact centre performance across Sales, Account Management, and Customer Success. What You'll Be Doing You will bridge the gap between high level strategy and daily execution, ensuring our inside sales and account management teams are equipped to succeed at scale. Operating Vision: Define and scope the strategic vision for our SMB Contact Centres. You will own the delivery of strategic projects designed to move the needle on commercial performance. Enabling Capability: Build the "infrastructure for success." You will oversee Workforce Management (WFM), Performance Analytics, Quality Assurance (QA), and agent onboarding/training. Tech Stack Deployment: Partner with Revenue Operations and Sales Technology teams to deploy and optimise tools including Salesforce, telephony systems, and sales engagement platforms. Go To Market (GTM) Excellence: Develop the processes required to embed people, data, and technology changes across the organisation, ensuring new initiatives are adopted seamlessly. Performance Analysis: Conduct in depth data analysis to identify long term trends and gaps. You won't just report on performance; you will create strategies for course correction. Stakeholder Diplomacy: Act as the "voice" of Revenue Operations to Commercial Leaders and vice versa, ensuring alignment between central strategy and local execution. What You'll Need to Thrive We are looking for a structured operator who understands the motivational and operational levers of a modern contact centre: Experience: Proven track record in consultancy, strategy, or operational roles, ideally within a high volume contact centre environment. Tech Proficiency: Detailed understanding of the sales tech stack, specifically Salesforce and sales engagement platforms (e.g., Salesloft, Outreach, or HVS). Optimization Mindset: A sharp eye for process redesign and technology utilisation to drive efficiency and "ways of working" improvements. Leadership: Experience leading or supporting Quality Assurance teams, including call management frameworks and reporting. Communication: Exceptional verbal and written skills, with the ability to influence executive level leadership and craft clear memos from ambiguous problems. Availability: This is a 12-month Fixed Term Contract. Why Join Us? At Deliveroo, you'll solve complex real time challenges in an industry that is redefining convenience. Working here you can expect to: Drive Large Scale Change: Own the operational roadmap for thousands of partners across the UK, Ireland, and Europe. High Growth Impact: Work in a fast paced environment where operational improvements lead to immediate commercial wins. Strategic Leadership: Act as a key advisor to the SMB leadership team, shaping the future of our contact centre operations. Diversity, Equity and Inclusion At Deliveroo, we believe a great workplace reflects the world around us. We are committed to building a workforce that mirrors the beautifully diverse communities we serve. Our latest 2024 UK & Global workforce data reflects this ongoing commitment to representation and transparency: Ethnic Diversity: 38.2% of our UK employees identify as being from ethnic minority backgrounds. This is comprised of: 19.4% Asian / Asian British 7.1% Black / African / Caribbean / Black British 5.9% Other ethnic groups Gender: 44.1% of our UK workforce identifies as women. Senior Leadership: We have an active global goal to reach 40% women in senior leadership roles. We welcome candidates from all backgrounds regardless of race, religion, gender, or disability. If you require any reasonable adjustments during the recruitment process, please let your recruiter know or contact us at . A competitive and comprehensive compensation and benefits package Compensation We aim to pay every employee competitively for the role they are performing in their respective location Depending on role and location, some employees may be eligible for an annual cash bonus, sign on bonus or relocation support Up to 5% matched pension contributions Equity Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success Food Free Deliveroo Plus: free delivery and access to special offers Team lunches from the best local restaurants Time away 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo One day of paid leave per year to volunteer with a registered charity Funded single cover healthcare on our core plan, with the option to add family members at own cost On site gym (HQ), discounted external gym membership Access to well being apps such as LesMills+, Strava, Headspace, Yogaia via GymPass Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments Life assurance Work Life Maternity, paternity and maternity and shared parental leave, eligible from day one of employment Excellent kit to enable working from home and a parent friendly working culture Access to free mortgage advice Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high quality training and content Regular Employee Resource Group (ERG) led social events - examples include dinners, dance lessons and in office yoga sessions
Chief Executive Officer Fresh Produce Consortium (FPC) Peterborough UK & International Influence Some CEO roles grow businesses. This one helps secure the future of an industry. The Fresh Produce Consortium is seeking a Chief Executive Officer to become the leading voice of the UK fresh produce, flowers and plants supply chain, influencing government policy, international trade and sector transformation at a pivotal moment. This is a rare opportunity to step onto a national platform and drive change that will be felt across businesses, supply chains and consumers alike. Why this role stands out This is a rare opportunity to step onto a national and international platform and drive meaningful outcomes across an entire supply chain. You will: Influence policy at the highest levels - representing industry with government, regulators and key decision makers Be a catalyst for change - guiding strategy, growth and sector transformation Operate internationally - building relationships across global markets and trade networks Lead with purpose - supporting a sector central to food security, sustainability and economic growth Create lasting impact - shaping both organisational success and industry direction Few roles offer this level of visibility, influence and legacy. The role Reporting to the Board, you will lead the strategic and commercial direction of FPC - strengthening its voice, growing member value and ensuring long term organisational sustainability. As the sector's principal ambassador, you will unite a diverse membership ranging from entrepreneurial family businesses to multinational operators, building trust while delivering tangible results. Key focus areas include: Delivering strategy and organisational growth Strengthening advocacy and government engagement Expanding membership value and commercial sustainability Leading performance, culture and governance About you You are a credible, influential senior leader who combines commercial instinct with strategic clarity. You bring: Executive or board level leadership experience Strong stakeholder and influencing capability Commercial and financial acumen Sector understanding across FMCG, fresh produce, horticulture or related industries The presence, resilience and judgement to lead from the front Most importantly, you want a role where your leadership genuinely matters. The opportunity This is a chance to lead beyond the organisation - to shape conversations, influence outcomes and help secure the future of a vital UK industry. Confidential discussions welcome. To find out more, please apply below or contact Tom on or
Feb 28, 2026
Full time
Chief Executive Officer Fresh Produce Consortium (FPC) Peterborough UK & International Influence Some CEO roles grow businesses. This one helps secure the future of an industry. The Fresh Produce Consortium is seeking a Chief Executive Officer to become the leading voice of the UK fresh produce, flowers and plants supply chain, influencing government policy, international trade and sector transformation at a pivotal moment. This is a rare opportunity to step onto a national platform and drive change that will be felt across businesses, supply chains and consumers alike. Why this role stands out This is a rare opportunity to step onto a national and international platform and drive meaningful outcomes across an entire supply chain. You will: Influence policy at the highest levels - representing industry with government, regulators and key decision makers Be a catalyst for change - guiding strategy, growth and sector transformation Operate internationally - building relationships across global markets and trade networks Lead with purpose - supporting a sector central to food security, sustainability and economic growth Create lasting impact - shaping both organisational success and industry direction Few roles offer this level of visibility, influence and legacy. The role Reporting to the Board, you will lead the strategic and commercial direction of FPC - strengthening its voice, growing member value and ensuring long term organisational sustainability. As the sector's principal ambassador, you will unite a diverse membership ranging from entrepreneurial family businesses to multinational operators, building trust while delivering tangible results. Key focus areas include: Delivering strategy and organisational growth Strengthening advocacy and government engagement Expanding membership value and commercial sustainability Leading performance, culture and governance About you You are a credible, influential senior leader who combines commercial instinct with strategic clarity. You bring: Executive or board level leadership experience Strong stakeholder and influencing capability Commercial and financial acumen Sector understanding across FMCG, fresh produce, horticulture or related industries The presence, resilience and judgement to lead from the front Most importantly, you want a role where your leadership genuinely matters. The opportunity This is a chance to lead beyond the organisation - to shape conversations, influence outcomes and help secure the future of a vital UK industry. Confidential discussions welcome. To find out more, please apply below or contact Tom on or
Reports to: Managing Directors Location: UK (with international travel) Role Overview Concerts by Candlelight is seeking a senior, internationally experienced Producer to drive our global expansion through co-pro, licensing, and guaranteed touring models. This role is not about selling tickets. It is about leveraging industry relationships to place our productions with established international promoters, festivals, venues, and production companies - securing guarantees, minimums, or profit share structures where the local partner assumes box office risk. You will be trusted with significant autonomy. The right person will already know the people we need to be talking to, and who to avoid. About Kinda Dusty Ltd Kinda Dusty Ltd is a global producer of concerts and live theatre productions, producing over 650 performances each year. We are an ever growing company that has built a reputation for producing world class entertainment both in the UK and internationally. Our shows play at concert halls, cathedrals and number one theatres across the globe, reaching up to 15,000 patrons per week. To date, Kinda Dusty have produced over 2000 concerts with their 'Concerts by Candlelight' series. These include; the first ever live rock concert at St Paul's Cathedral, 4 tours of Australia and New Zealand, performances at the Coca-Cola Arena- Dubai and The Etihad Arena- Abu Dhabi, a sellout concert at Carnegie Hall-New York and several performances in London's West End including a recent sell out at The London Palladium. Key Responsibilities: You will originate, negotiate, and close international touring and co-pro deals across territories including (but not limited to) Europe, Asia, North America, Australia and the Middle East. You will identify and secure reliable, financially sound local partners and promoters with a proven track record of delivering tours, settling accounts on time, and operating professionally. You will structure and negotiate commercial terms including guarantees, splits, fees, touring models, licensing arrangements, and production responsibilities. You will manage relationships end to end: from first conversation, through contracting, advance planning, delivery, settlement, and long term repeat touring. You will work closely with our internal production, programming and finance teams to ensure deals are viable, scalable, and operationally smooth, and then to evaluate the financial success or failure of international ventures. You will be a key voice in international strategy, advising directors on where to invest, where to pause, and where to exit. Key Requirements: Proven experience producing or securing international tours via co-pros, promoter deals or guaranteed models. A strong existing network of international promoters, producers, festivals, venue operators and touring partners - with prior working relationships. Demonstrable experience negotiating and closing commercial touring deals A clear understanding of international touring risk, settlement, tax, visa requirements, contracting and local market dynamics. Highly commercially minded, confident negotiating at a senior level, whilst protecting the company's interests. Calm, credible, and trusted - someone partners trust and enjoy working with. What We Offer: Competitive base salary (commensurate with experience). Uncapped, deal-linked commission tied directly to secured guarantees and international revenue. The opportunity to shape and own the international growth of a globally recognised live entertainment brand. Autonomy, trust, and the backing of an outstanding production company with a proven and established portfolio of commercially successful, high quality touring productions. How to Apply Email via the button below with: Your CV Examples of international tours or co-pros you have secured Key territories you would prioritise for Concerts by Candlelight A brief overview of the promoter / producer relationships you bring
Feb 28, 2026
Full time
Reports to: Managing Directors Location: UK (with international travel) Role Overview Concerts by Candlelight is seeking a senior, internationally experienced Producer to drive our global expansion through co-pro, licensing, and guaranteed touring models. This role is not about selling tickets. It is about leveraging industry relationships to place our productions with established international promoters, festivals, venues, and production companies - securing guarantees, minimums, or profit share structures where the local partner assumes box office risk. You will be trusted with significant autonomy. The right person will already know the people we need to be talking to, and who to avoid. About Kinda Dusty Ltd Kinda Dusty Ltd is a global producer of concerts and live theatre productions, producing over 650 performances each year. We are an ever growing company that has built a reputation for producing world class entertainment both in the UK and internationally. Our shows play at concert halls, cathedrals and number one theatres across the globe, reaching up to 15,000 patrons per week. To date, Kinda Dusty have produced over 2000 concerts with their 'Concerts by Candlelight' series. These include; the first ever live rock concert at St Paul's Cathedral, 4 tours of Australia and New Zealand, performances at the Coca-Cola Arena- Dubai and The Etihad Arena- Abu Dhabi, a sellout concert at Carnegie Hall-New York and several performances in London's West End including a recent sell out at The London Palladium. Key Responsibilities: You will originate, negotiate, and close international touring and co-pro deals across territories including (but not limited to) Europe, Asia, North America, Australia and the Middle East. You will identify and secure reliable, financially sound local partners and promoters with a proven track record of delivering tours, settling accounts on time, and operating professionally. You will structure and negotiate commercial terms including guarantees, splits, fees, touring models, licensing arrangements, and production responsibilities. You will manage relationships end to end: from first conversation, through contracting, advance planning, delivery, settlement, and long term repeat touring. You will work closely with our internal production, programming and finance teams to ensure deals are viable, scalable, and operationally smooth, and then to evaluate the financial success or failure of international ventures. You will be a key voice in international strategy, advising directors on where to invest, where to pause, and where to exit. Key Requirements: Proven experience producing or securing international tours via co-pros, promoter deals or guaranteed models. A strong existing network of international promoters, producers, festivals, venue operators and touring partners - with prior working relationships. Demonstrable experience negotiating and closing commercial touring deals A clear understanding of international touring risk, settlement, tax, visa requirements, contracting and local market dynamics. Highly commercially minded, confident negotiating at a senior level, whilst protecting the company's interests. Calm, credible, and trusted - someone partners trust and enjoy working with. What We Offer: Competitive base salary (commensurate with experience). Uncapped, deal-linked commission tied directly to secured guarantees and international revenue. The opportunity to shape and own the international growth of a globally recognised live entertainment brand. Autonomy, trust, and the backing of an outstanding production company with a proven and established portfolio of commercially successful, high quality touring productions. How to Apply Email via the button below with: Your CV Examples of international tours or co-pros you have secured Key territories you would prioritise for Concerts by Candlelight A brief overview of the promoter / producer relationships you bring
Join Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team-from Finance to HR-to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario. With a team of 500+ across Paris, London, New York, San Francisco, and Toronto, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner Magic Quadrant for Financial Planning Software. At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo-all while working as one team. If you're driven by innovation and ready to make an impact at scale, we'd love to hear from you. Key Responsibilities Define and own the end-to-end GTM strategy for Pigment's Supply Chain Planning (SCP) business across segments, regions, and channels. Accountable for SCP revenue delivery across all use cases, industries, and customer segments, serving both new and established customers. Drive alignment across Sales, Pre-Sales, Product Strategy, Marketing, Customer Success and Partner teams to ensure a cohesive and scalable GTM motion. Run the cross-functional team cadence. Partner with Product to influence roadmap priorities based on target accounts, sales engagements, competitive intelligence, and customer feedback. Coordinate with Marketing on demand generation strategy, product marketing, and creation of SCP campaigns. Collaborate with the Partner team to ensure strong SCP coverage within our partner ecosystem. Serve as Pigment's subject-matter expert on supply chain planning, including representing Pigment at industry conferences, analyst briefings, and customer executive sessions. Qualifications Supply Chain : You have 10+ years of experience selling or implementing Supply Chain Planning solutions. Proven success leading cross-functional teams in high growth businesses Experience supporting or leading strategic enterprise deals in complex sales cycles. Deep understanding of supply chain planning processes, workflows, KPIs, and practitioner pain points. Strong commercial acumen: ability to shape deal strategy, articulate business value, and engage senior supply chain executives. Excellent communication and executive-presence skills; able to influence internal teams and customers alike. Analytical and metrics-driven mindset; comfortable building business cases, revenue models, and market assessments. Strategic thinker with an operator's bias for action-able to move seamlessly between vision, strategy, and execution. Ability to thrive in ambiguity and build structure in a fast-changing environment. What we Offer Competitive package Bike2work scheme - save on a new bike and gear while commuting the greener way Trust and flexible working hours Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, San Francisco, Toronto, Paris, and London High end equipment (based on stock/availability) to do your work in the best conditions How We Work Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community Go for it: We are biased towards action. Every action leads to learning and these learnings get us one step closer to our mission Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment Champion our Customers: We lead with empathy, solve what matters, and deliver clarity in a complex world to make our Customers heroes in their organizations We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially. Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice.
Feb 28, 2026
Full time
Join Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team-from Finance to HR-to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario. With a team of 500+ across Paris, London, New York, San Francisco, and Toronto, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner Magic Quadrant for Financial Planning Software. At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo-all while working as one team. If you're driven by innovation and ready to make an impact at scale, we'd love to hear from you. Key Responsibilities Define and own the end-to-end GTM strategy for Pigment's Supply Chain Planning (SCP) business across segments, regions, and channels. Accountable for SCP revenue delivery across all use cases, industries, and customer segments, serving both new and established customers. Drive alignment across Sales, Pre-Sales, Product Strategy, Marketing, Customer Success and Partner teams to ensure a cohesive and scalable GTM motion. Run the cross-functional team cadence. Partner with Product to influence roadmap priorities based on target accounts, sales engagements, competitive intelligence, and customer feedback. Coordinate with Marketing on demand generation strategy, product marketing, and creation of SCP campaigns. Collaborate with the Partner team to ensure strong SCP coverage within our partner ecosystem. Serve as Pigment's subject-matter expert on supply chain planning, including representing Pigment at industry conferences, analyst briefings, and customer executive sessions. Qualifications Supply Chain : You have 10+ years of experience selling or implementing Supply Chain Planning solutions. Proven success leading cross-functional teams in high growth businesses Experience supporting or leading strategic enterprise deals in complex sales cycles. Deep understanding of supply chain planning processes, workflows, KPIs, and practitioner pain points. Strong commercial acumen: ability to shape deal strategy, articulate business value, and engage senior supply chain executives. Excellent communication and executive-presence skills; able to influence internal teams and customers alike. Analytical and metrics-driven mindset; comfortable building business cases, revenue models, and market assessments. Strategic thinker with an operator's bias for action-able to move seamlessly between vision, strategy, and execution. Ability to thrive in ambiguity and build structure in a fast-changing environment. What we Offer Competitive package Bike2work scheme - save on a new bike and gear while commuting the greener way Trust and flexible working hours Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, San Francisco, Toronto, Paris, and London High end equipment (based on stock/availability) to do your work in the best conditions How We Work Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community Go for it: We are biased towards action. Every action leads to learning and these learnings get us one step closer to our mission Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment Champion our Customers: We lead with empathy, solve what matters, and deliver clarity in a complex world to make our Customers heroes in their organizations We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially. Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice.
Sainsbury's Supermarkets Ltd
Bishop Auckland, County Durham
Salary: From £35,000 Location: Bishop Auckland Store, Bishop Auckland, DL14 9AE Contract type: Permanent Business area: Retail Closing date: 27 February 2026 Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Lead a team of managers to make sure every single one of our customers has a great experience in store everywhere from the checkouts to the petrol station. Planningfor upcoming key trading activity and events by working closely with the rest of the store leadership team Regularly taking full accountability for the store in the absence of a store manager,role modelling and coaching for high standards and efficiency across the store. Running operations at our checkout areas both manned and self - scan, petrol stations (If we have one) and back of house services People management is also big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. What makes a great Lead Customer Experience manager: A passionate leader who is consistently ambitious for their customers and colleagues, every day, growing their team to do the same. Experience of managing managers, in a fast-paced, customer-facing environment. An operator who is comfortable managing alone in the absence of more senior management. Driven to deliver high performance with a focus on efficiency and engagement. Confident in the use of data, and understanding / interpreting KPI's or other performance indicators, and has experience of improving these. Puts inclusivity at the heart of what they do and uses this to build an inclusive team and working environment. Can manage disciplinaries, performance issues or other similar employee relations issues (Up to dismissal). Experience leading large teams in a fast-paced, customer-focused environment - you've developed leaders, built high-performing teams, and created a culture of ownership and accountability. A track record of delivering exceptional customer experiences across complex operations, with evidence of delivering these through your team. Proven success in delivering and improving KPIs - from sales and stock availability to customer satisfaction and colleague engagement, you've driven results that matter. Experience managing sensitive and complex people matters, including performance, absence, and formal employee relations cases, with confidence, fairness, and sound judgement. Leadership experience in an operational environment - whether in retail, hospitality, or food service - where you've owned departmental performance and confidently led the store in the absence of senior leadership. Can evidence leading change - whether rolling out new ways of working, embedding new systems, or shifting team mindsets, you've brought people with you and made change stick. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Feb 28, 2026
Full time
Salary: From £35,000 Location: Bishop Auckland Store, Bishop Auckland, DL14 9AE Contract type: Permanent Business area: Retail Closing date: 27 February 2026 Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Lead a team of managers to make sure every single one of our customers has a great experience in store everywhere from the checkouts to the petrol station. Planningfor upcoming key trading activity and events by working closely with the rest of the store leadership team Regularly taking full accountability for the store in the absence of a store manager,role modelling and coaching for high standards and efficiency across the store. Running operations at our checkout areas both manned and self - scan, petrol stations (If we have one) and back of house services People management is also big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. What makes a great Lead Customer Experience manager: A passionate leader who is consistently ambitious for their customers and colleagues, every day, growing their team to do the same. Experience of managing managers, in a fast-paced, customer-facing environment. An operator who is comfortable managing alone in the absence of more senior management. Driven to deliver high performance with a focus on efficiency and engagement. Confident in the use of data, and understanding / interpreting KPI's or other performance indicators, and has experience of improving these. Puts inclusivity at the heart of what they do and uses this to build an inclusive team and working environment. Can manage disciplinaries, performance issues or other similar employee relations issues (Up to dismissal). Experience leading large teams in a fast-paced, customer-focused environment - you've developed leaders, built high-performing teams, and created a culture of ownership and accountability. A track record of delivering exceptional customer experiences across complex operations, with evidence of delivering these through your team. Proven success in delivering and improving KPIs - from sales and stock availability to customer satisfaction and colleague engagement, you've driven results that matter. Experience managing sensitive and complex people matters, including performance, absence, and formal employee relations cases, with confidence, fairness, and sound judgement. Leadership experience in an operational environment - whether in retail, hospitality, or food service - where you've owned departmental performance and confidently led the store in the absence of senior leadership. Can evidence leading change - whether rolling out new ways of working, embedding new systems, or shifting team mindsets, you've brought people with you and made change stick. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
This role is extremely hands on and would suit someone who thrives in an environment with a highly varied workload. Key responsibilities and accountabilities: Generate accurate and commercially priced quotations Price completed work and invoice. Liase with customers and sales teams to understand their ongoing requirements. Purchase materials and resources in the most cost effective manner and monitor supplier performance. Coordinate and plan production schedule Monitor operator and machine performance. Identify and implement improvements in key areas. Implement staff training programme were requested. First point of contact with staff. Monitor stock levels and supply stock. Liaise with senior managers and staff with all relevant information. Acknowledge, investigate and respond to any customer complaints. Ensure all plant and equipment is maintained and fit for purpose. Support senior managers in the administrative aspects of the business. Provide a safe working environment for all employees. Generate any reports required by senior management team. Achieve agreed targets set for efficiencies and profitability. Please supply CV in Word rather than PDF. This position has now been filled.
Feb 28, 2026
Full time
This role is extremely hands on and would suit someone who thrives in an environment with a highly varied workload. Key responsibilities and accountabilities: Generate accurate and commercially priced quotations Price completed work and invoice. Liase with customers and sales teams to understand their ongoing requirements. Purchase materials and resources in the most cost effective manner and monitor supplier performance. Coordinate and plan production schedule Monitor operator and machine performance. Identify and implement improvements in key areas. Implement staff training programme were requested. First point of contact with staff. Monitor stock levels and supply stock. Liaise with senior managers and staff with all relevant information. Acknowledge, investigate and respond to any customer complaints. Ensure all plant and equipment is maintained and fit for purpose. Support senior managers in the administrative aspects of the business. Provide a safe working environment for all employees. Generate any reports required by senior management team. Achieve agreed targets set for efficiencies and profitability. Please supply CV in Word rather than PDF. This position has now been filled.
We are working with this leading multi national data centre and mission critical specialist who are working on schemes across UK and europe. With data centres being crucial components of today's infrastructure, supporting everything from business to public services. Operators must ensure the longevity, efficiency, and sustainability of their sites while optimizing them for mission-critical tasks. The teams are at the forefront of designing innovative and energy-efficient data centres, ensuring that our clients meet their goals of performance, cost-efficiency, and sustainability. The Opportunity Join our international and multidisciplinary team of passionate design engineers and help us create high-quality, sustainable, and innovative data centre structures. You will work on medium to large-scale mission-critical projects, covering all stages of design - from concept to construction supervision and handover. As part of an interdisciplinary team of architects, advisors & engineers you will work alongside other experts. Lead the design of mechanical systems (Cooling, HVAC, PH, Fire Fighting, Diesel supply systems) on medium to large-scale Mission Critical projects through all design stages from Concept to Construction Supervision and Hand-Over Lead the preparation and review of design deliverables Lead projects and work closely with our data center clients to deliver quality work to meet their specific needs Present technical content for review by technical and non-technical audiences. Have a good grasp over trends and standard methodologies in the industry Coordinate with other internal and external project stakeholders including other disciplines, authorities, public service providers and international clients Connect solutions/ideas to bigger picture project and client goals Deliver timely feedback and recognition to others Mentor and supervise junior staff and collaborate with skillful multi-disciplinary teams maximizing our experience at the local, regional, and global level Does this role inspire you? We are looking for someone passionate about sustainable data centre design and who possesses: University Degree in Mechanical Engineering or equivalent Five plus years' experience designing mission-critical mechanical systems- experience with data centres is considered a plus. Strong background in industrial cooling/HVAC systems- Experience with Revit MEP / BIM Strong communication skills, team mindset, and focus on quality & sustainability This is a long term position outside IR35 Your expert recruitment consultant is Trevor Parsons, call today on (phone number removed) or email (url removed) Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Feb 28, 2026
Contractor
We are working with this leading multi national data centre and mission critical specialist who are working on schemes across UK and europe. With data centres being crucial components of today's infrastructure, supporting everything from business to public services. Operators must ensure the longevity, efficiency, and sustainability of their sites while optimizing them for mission-critical tasks. The teams are at the forefront of designing innovative and energy-efficient data centres, ensuring that our clients meet their goals of performance, cost-efficiency, and sustainability. The Opportunity Join our international and multidisciplinary team of passionate design engineers and help us create high-quality, sustainable, and innovative data centre structures. You will work on medium to large-scale mission-critical projects, covering all stages of design - from concept to construction supervision and handover. As part of an interdisciplinary team of architects, advisors & engineers you will work alongside other experts. Lead the design of mechanical systems (Cooling, HVAC, PH, Fire Fighting, Diesel supply systems) on medium to large-scale Mission Critical projects through all design stages from Concept to Construction Supervision and Hand-Over Lead the preparation and review of design deliverables Lead projects and work closely with our data center clients to deliver quality work to meet their specific needs Present technical content for review by technical and non-technical audiences. Have a good grasp over trends and standard methodologies in the industry Coordinate with other internal and external project stakeholders including other disciplines, authorities, public service providers and international clients Connect solutions/ideas to bigger picture project and client goals Deliver timely feedback and recognition to others Mentor and supervise junior staff and collaborate with skillful multi-disciplinary teams maximizing our experience at the local, regional, and global level Does this role inspire you? We are looking for someone passionate about sustainable data centre design and who possesses: University Degree in Mechanical Engineering or equivalent Five plus years' experience designing mission-critical mechanical systems- experience with data centres is considered a plus. Strong background in industrial cooling/HVAC systems- Experience with Revit MEP / BIM Strong communication skills, team mindset, and focus on quality & sustainability This is a long term position outside IR35 Your expert recruitment consultant is Trevor Parsons, call today on (phone number removed) or email (url removed) Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
This role is extremely hands on and would suit someone who thrives in an environment with a highly varied workload. Key responsibilities and accountabilities: Generate accurate and commercially priced quotations Price completed work and invoice. Liase with customers and sales teams to understand their ongoing requirements. Purchase materials and resources in the most cost effective manner and monitor supplier performance. Coordinate and plan production schedule Monitor operator and machine performance. Identify and implement improvements in key areas. Implement staff training programme were requested. First point of contact with staff. Monitor stock levels and supply stock. Liaise with senior managers and staff with all relevant information. Acknowledge, investigate and respond to any customer complaints. Ensure all plant and equipment is maintained and fit for purpose. Support senior managers in the administrative aspects of the business. Provide a safe working environment for all employees. Generate any reports required by senior management team. Achieve agreed targets set for efficiencies and profitability. Please supply CV in Word rather than PDF. This position has now been filled.
Feb 28, 2026
Full time
This role is extremely hands on and would suit someone who thrives in an environment with a highly varied workload. Key responsibilities and accountabilities: Generate accurate and commercially priced quotations Price completed work and invoice. Liase with customers and sales teams to understand their ongoing requirements. Purchase materials and resources in the most cost effective manner and monitor supplier performance. Coordinate and plan production schedule Monitor operator and machine performance. Identify and implement improvements in key areas. Implement staff training programme were requested. First point of contact with staff. Monitor stock levels and supply stock. Liaise with senior managers and staff with all relevant information. Acknowledge, investigate and respond to any customer complaints. Ensure all plant and equipment is maintained and fit for purpose. Support senior managers in the administrative aspects of the business. Provide a safe working environment for all employees. Generate any reports required by senior management team. Achieve agreed targets set for efficiencies and profitability. Please supply CV in Word rather than PDF. This position has now been filled.
Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the role Reporting to the Senior Director of Customer Success and focusing on accounts in Europe - you are energetic, driven, and care deeply about the success of our customers As a Customer Success Manager, you will drive Synthesia's future growth by building relationships with clients and turning them into happy users You will be helping educate clients on a totally new way to create video content, and work very closely with sales to create a cohesive onboarding experience for new users You are capable of engaging in business-level and technical conversations at multiple levels of the organisation, including the C-suite Ideal for an individual who wants to expand their career with a fast-growing software company About you Customer-facing experience in Customer Success Management / Client Service / Account Management / Technical Account Management / Implementation or similar ideally in B2B SaaS Experience in managing a Book of Business along with KPIs A track record in managing risk, forecasting, and identifying growth opportunities Establishing a trusted advisor relationship with our clients, driving value from Synthesia products and services Successfully onboarding new clients and building key relationships in the first critical months and beyond Coordinating and leading regular client check-ins with clear outcomes on client health and opportunities with senior stakeholder attendance Light video editing using the Synthesia platform Retention and growth of our enterprise clients Ensuring ROI and value is understood by clients, proactively looking for risks and opportunities You need to be German Native / Bilingual Proficiency You are based in Europe At Synthesia we expect everyone to Put the Customer First Own it & Go Direct Be Fast & Experimental Make the Journey Fun You can read more about this in this public Notion page The good stuff In addition to being a part of a great team, working in a fun and innovative environment, we offer A competitive salary + stock options in our fast-growing Series D start-up. Paid parental leave entitling primary caregivers to 16 weeks of full pay, and secondary 5 weeks of full pay 25 days of annual leave + public holidays in the country where you are based. Cycle to work scheme (London). Regular socials. Private Medical Insurance (Medical History Disregarded basis) including mental health support, dental & vision, cashback and gym discounts. (UK) A generous referral scheme. Pension contribution/salary sacrifice. Work from home set up. A huge opportunity for career growth as you'll help shape a market-defining product.
Feb 28, 2026
Full time
Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the role Reporting to the Senior Director of Customer Success and focusing on accounts in Europe - you are energetic, driven, and care deeply about the success of our customers As a Customer Success Manager, you will drive Synthesia's future growth by building relationships with clients and turning them into happy users You will be helping educate clients on a totally new way to create video content, and work very closely with sales to create a cohesive onboarding experience for new users You are capable of engaging in business-level and technical conversations at multiple levels of the organisation, including the C-suite Ideal for an individual who wants to expand their career with a fast-growing software company About you Customer-facing experience in Customer Success Management / Client Service / Account Management / Technical Account Management / Implementation or similar ideally in B2B SaaS Experience in managing a Book of Business along with KPIs A track record in managing risk, forecasting, and identifying growth opportunities Establishing a trusted advisor relationship with our clients, driving value from Synthesia products and services Successfully onboarding new clients and building key relationships in the first critical months and beyond Coordinating and leading regular client check-ins with clear outcomes on client health and opportunities with senior stakeholder attendance Light video editing using the Synthesia platform Retention and growth of our enterprise clients Ensuring ROI and value is understood by clients, proactively looking for risks and opportunities You need to be German Native / Bilingual Proficiency You are based in Europe At Synthesia we expect everyone to Put the Customer First Own it & Go Direct Be Fast & Experimental Make the Journey Fun You can read more about this in this public Notion page The good stuff In addition to being a part of a great team, working in a fun and innovative environment, we offer A competitive salary + stock options in our fast-growing Series D start-up. Paid parental leave entitling primary caregivers to 16 weeks of full pay, and secondary 5 weeks of full pay 25 days of annual leave + public holidays in the country where you are based. Cycle to work scheme (London). Regular socials. Private Medical Insurance (Medical History Disregarded basis) including mental health support, dental & vision, cashback and gym discounts. (UK) A generous referral scheme. Pension contribution/salary sacrifice. Work from home set up. A huge opportunity for career growth as you'll help shape a market-defining product.
A leading casino operator in Greater London seeks a General Manager to lead a renowned venue known for its prestigious identity. The ideal candidate will have extensive senior leadership experience in the luxury hospitality sector and a deep understanding of high-value clientele. Responsibilities include maintaining the venue's character, inspiring an elite team, and driving strategic growth, ensuring every guest experience reflects excellence. This role requires flexibility for nights and weekends.
Feb 28, 2026
Full time
A leading casino operator in Greater London seeks a General Manager to lead a renowned venue known for its prestigious identity. The ideal candidate will have extensive senior leadership experience in the luxury hospitality sector and a deep understanding of high-value clientele. Responsibilities include maintaining the venue's character, inspiring an elite team, and driving strategic growth, ensuring every guest experience reflects excellence. This role requires flexibility for nights and weekends.
We are seeking an experienced Principal Consultant to lead business development and deliver high-quality consulting projects within theenergy transactionsspace, with a focus on theGreat Britain and Irelandmarkets. This senior role blends hands-on project delivery with proactive business development, commercial leadership, and client relationship management. You will work closely with consulting, commercial, and research teams to identify opportunities, secure new work, and deliver impactful advisory support to clients across the energy investment ecosystem. Key Responsibilities Business Development & Commercial Leadership Lead business development across the energy transactions and flexibility markets. Hold and deliver against a personal sales target aligned with the Principal Consultant level. Build and maintain strong relationships with developers, investors, operators, and advisors involved in transactions. Identify new opportunities, repeat business, and client referrals. Work with sales and marketing teams to support lead generation, pipeline development, and account growth. Project Delivery & Advisory Lead delivery of consulting assignments in the energy transactions space, ensuring high-quality outputs, timely delivery, and strong client impact. Prepare proposals, scopes, and deliverables that reflect deep market insight and commercial understanding. Maintain commercial discipline across projects, supporting profitability and client satisfaction. Promote cross-selling opportunities for complementary services such as subscriptions, data products, and training. Collaboration & Internal Leadership Work closely with colleagues across consulting, commercial, and research teams to ensure integrated account management and delivery. Contribute to improvements in consulting processes, pricing approaches, and delivery standards. Mentor junior colleagues and support internal knowledge-sharing. Contribute to thought leadership, events, and industry engagement activities. Monitor market developments and competitor activity to inform business development strategies. Improve tendering and proposal quality within your area of expertise. Skills, Knowledge & Experience Essential Proven track record in business development and delivery of consulting projects within energy transactions, due diligence, or commercial advisory. Strong client relationship management skills with experience generating repeat business and identifying cross-sell opportunities. Strong commercial acumen with an understanding of energy markets, investment processes, transaction drivers, and project economics. Ability to balance hands-on delivery with sales and advisory responsibilities. Excellent written and verbal communication skills, able to articulate complex concepts clearly. Demonstrable experience in the energy or infrastructure sectors, ideally within a consulting or advisory environment. Proven ability to secure and deliver consulting work in energy transactions or flexibility markets. Strong understanding of GB and Ireland energy markets. Experience working with investors, developers, operators, and financiers in the energy sector.
Feb 28, 2026
Full time
We are seeking an experienced Principal Consultant to lead business development and deliver high-quality consulting projects within theenergy transactionsspace, with a focus on theGreat Britain and Irelandmarkets. This senior role blends hands-on project delivery with proactive business development, commercial leadership, and client relationship management. You will work closely with consulting, commercial, and research teams to identify opportunities, secure new work, and deliver impactful advisory support to clients across the energy investment ecosystem. Key Responsibilities Business Development & Commercial Leadership Lead business development across the energy transactions and flexibility markets. Hold and deliver against a personal sales target aligned with the Principal Consultant level. Build and maintain strong relationships with developers, investors, operators, and advisors involved in transactions. Identify new opportunities, repeat business, and client referrals. Work with sales and marketing teams to support lead generation, pipeline development, and account growth. Project Delivery & Advisory Lead delivery of consulting assignments in the energy transactions space, ensuring high-quality outputs, timely delivery, and strong client impact. Prepare proposals, scopes, and deliverables that reflect deep market insight and commercial understanding. Maintain commercial discipline across projects, supporting profitability and client satisfaction. Promote cross-selling opportunities for complementary services such as subscriptions, data products, and training. Collaboration & Internal Leadership Work closely with colleagues across consulting, commercial, and research teams to ensure integrated account management and delivery. Contribute to improvements in consulting processes, pricing approaches, and delivery standards. Mentor junior colleagues and support internal knowledge-sharing. Contribute to thought leadership, events, and industry engagement activities. Monitor market developments and competitor activity to inform business development strategies. Improve tendering and proposal quality within your area of expertise. Skills, Knowledge & Experience Essential Proven track record in business development and delivery of consulting projects within energy transactions, due diligence, or commercial advisory. Strong client relationship management skills with experience generating repeat business and identifying cross-sell opportunities. Strong commercial acumen with an understanding of energy markets, investment processes, transaction drivers, and project economics. Ability to balance hands-on delivery with sales and advisory responsibilities. Excellent written and verbal communication skills, able to articulate complex concepts clearly. Demonstrable experience in the energy or infrastructure sectors, ideally within a consulting or advisory environment. Proven ability to secure and deliver consulting work in energy transactions or flexibility markets. Strong understanding of GB and Ireland energy markets. Experience working with investors, developers, operators, and financiers in the energy sector.
This position has now been filled, but has been left on our website as we have other similar vacancies to this on an ongoing basis that might interest you. More importantly, we have vacancies that are not advertised due to their confidential nature therefore it would certainly be in your interest to email your CV, as a word document, depending on which sector you are in, to :- Head of Packaging recruitment - Greg Nelson - Head of Print recruitment-Neil Pearson - Head Paper recruitment - Gary Young - Board level, account management and all levels of sales vacancies - Our divisional heads will then email your CV internally to the consultant who specialises in your exact sector, for example a category of packaging is cartons, a category of print is print management, in fact we have over 30 specialist categories. Our specialist consultant will contact you if we have a live vacancy that matches, or contact you in the near future as soon a good match to skill set and experience becomes available. The Managing Director of a successful commercial printing house in Scotland is looking to retire. He is looking for someone to head up the sales team and continue bringing in new business while learning the ropes of the organisation with the view of leading the business in the Managing Director role in the next couple of years. This is a company extremelypassionate about what they do. They are innovative in approach, creative inexecution, and dedicated to delivering successful working relationships withall clients. They seek someone equally as passionate about the printingindustry and providing an unrivalled level of customer service. This rare opportunity for anambitious individual to have considerable responsibility for the performance ofa leading company's sales and its standing in the marketplace. You will oversee the sales department, develop and implement sales strategies, gatherperformance data and create reports for senior management and shareholders. Youwill use your knowledge of the printing industry and its markets to look atways to create growth, accurately forecast sales predictions and shifts in themarketplace, and avoid stagnation. Because the role involves a high degree oftrend analysis, market monitoring, and result tracking, it is important that wefind a number-orientated candidate with strong mathematical skills andwell-developed business senses. We are looking for a naturalleader - someone who commands the respect of fellow senior managers, as well assubordinates. Exuding charisma, the chosen candidate will make a lastingimpression on everyone met and will build deep-rooted relationships bothinternally and externally. Candidates will also have an exemplary track recordof developing performing sales teams as you will be required to nurture thesales team, reviewing strategies, systems and performance management criteria. The responsibility for profitand loss and providing direction to the sales team will require strong businessacumen on top of excellent communication and people skills. As well as havingexcellent motivational skills, you will be a good co-operator and persuader. You will work as an ambassador for our client, having people to see, places togo and meetings to attend - from suppliers, to clients to various stakeholdersand affiliated companies. It will be crucial to maintain close, trustingrelationships with both internal and external stakeholders. The role requires someone wholikes a challenge and is excited by the thought of reaching company objectivesthrough strong leadership. They are looking for a commercially mindedindividual with the gravitas and intellect to add real value to the senior teamand make a real contribution to the company's long-term success. Please only apply if you are currently in the printing industry, or have been in the last 2 years. If you have registered with us and wish to use your existing details to apply for this vacancy please login here. If you would like to register with us please click here. To apply for this vacancy fill in the form below. The following fields are required. We ask that you only apply for any of our vacancies if you are resident in the UK and you work / have recently worked in the print, packaging or paper sectors. Forename (required) Surname (required) Email (required) Contact Telephone (required) Preferred Contact Method (required) Attach CV We prefer MS Word format (.doc or .docx) Being the largest recruitment company in print, packaging and paper we receive new vacancies on a daily basis. The software we use to "skill match" can "read" a word document but not a PDF. You will be considered for many more positions if your CV is in word format. The following section is OPTIONAL however if you have the time it would help tremendously in us matching you to over 300 positions (the average number we have at any one time).
Feb 28, 2026
Full time
This position has now been filled, but has been left on our website as we have other similar vacancies to this on an ongoing basis that might interest you. More importantly, we have vacancies that are not advertised due to their confidential nature therefore it would certainly be in your interest to email your CV, as a word document, depending on which sector you are in, to :- Head of Packaging recruitment - Greg Nelson - Head of Print recruitment-Neil Pearson - Head Paper recruitment - Gary Young - Board level, account management and all levels of sales vacancies - Our divisional heads will then email your CV internally to the consultant who specialises in your exact sector, for example a category of packaging is cartons, a category of print is print management, in fact we have over 30 specialist categories. Our specialist consultant will contact you if we have a live vacancy that matches, or contact you in the near future as soon a good match to skill set and experience becomes available. The Managing Director of a successful commercial printing house in Scotland is looking to retire. He is looking for someone to head up the sales team and continue bringing in new business while learning the ropes of the organisation with the view of leading the business in the Managing Director role in the next couple of years. This is a company extremelypassionate about what they do. They are innovative in approach, creative inexecution, and dedicated to delivering successful working relationships withall clients. They seek someone equally as passionate about the printingindustry and providing an unrivalled level of customer service. This rare opportunity for anambitious individual to have considerable responsibility for the performance ofa leading company's sales and its standing in the marketplace. You will oversee the sales department, develop and implement sales strategies, gatherperformance data and create reports for senior management and shareholders. Youwill use your knowledge of the printing industry and its markets to look atways to create growth, accurately forecast sales predictions and shifts in themarketplace, and avoid stagnation. Because the role involves a high degree oftrend analysis, market monitoring, and result tracking, it is important that wefind a number-orientated candidate with strong mathematical skills andwell-developed business senses. We are looking for a naturalleader - someone who commands the respect of fellow senior managers, as well assubordinates. Exuding charisma, the chosen candidate will make a lastingimpression on everyone met and will build deep-rooted relationships bothinternally and externally. Candidates will also have an exemplary track recordof developing performing sales teams as you will be required to nurture thesales team, reviewing strategies, systems and performance management criteria. The responsibility for profitand loss and providing direction to the sales team will require strong businessacumen on top of excellent communication and people skills. As well as havingexcellent motivational skills, you will be a good co-operator and persuader. You will work as an ambassador for our client, having people to see, places togo and meetings to attend - from suppliers, to clients to various stakeholdersand affiliated companies. It will be crucial to maintain close, trustingrelationships with both internal and external stakeholders. The role requires someone wholikes a challenge and is excited by the thought of reaching company objectivesthrough strong leadership. They are looking for a commercially mindedindividual with the gravitas and intellect to add real value to the senior teamand make a real contribution to the company's long-term success. Please only apply if you are currently in the printing industry, or have been in the last 2 years. If you have registered with us and wish to use your existing details to apply for this vacancy please login here. If you would like to register with us please click here. To apply for this vacancy fill in the form below. The following fields are required. We ask that you only apply for any of our vacancies if you are resident in the UK and you work / have recently worked in the print, packaging or paper sectors. Forename (required) Surname (required) Email (required) Contact Telephone (required) Preferred Contact Method (required) Attach CV We prefer MS Word format (.doc or .docx) Being the largest recruitment company in print, packaging and paper we receive new vacancies on a daily basis. The software we use to "skill match" can "read" a word document but not a PDF. You will be considered for many more positions if your CV is in word format. The following section is OPTIONAL however if you have the time it would help tremendously in us matching you to over 300 positions (the average number we have at any one time).
Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the role Reporting to the Head of Customer Success and focusing on accounts in UK/EMEA - you are energetic, driven, and care deeply about the success of our customers As a Customer Success Manager, you will drive Synthesia's future growth by building relationships with clients and turning them into happy users You will be helping educate clients on a totally new way to create video content, and work very closely with sales to create a cohesive onboarding experience for new users You are capable of engaging in business-level and technical conversations at multiple levels of the organisation, including the C-suite Ideal for an individual who wants to expand their career with a fast-growing software company About you Customer-facing experience in Customer Success Management / Client Service / Account Management / Technical Account Management / Implementation or similar ideally in B2B SaaS Experience in managing a Book of Business along with KPIs A track record in managing risk, forecasting, and identifying growth opportunities Establishing a trusted advisor relationship with our clients, driving value from Synthesia products and services Successfully onboarding new clients and building key relationships in the first critical months and beyond Coordinating and leading regular client check-ins with clear outcomes on client health and opportunities with senior stakeholder attendance Light video editing using the Synthesia platform Retention and growth of our enterprise clients Ensuring ROI and value is understood by clients, proactively looking for risks and opportunities You are based in London or Europe At Synthesia we expect everyone to Put the Customer First Own it & Go Direct Be Fast & Experimental Make the Journey Fun You can read more about this in this public Notion page The good stuff In addition to being a part of a great team, working in a fun and innovative environment, we offer A hybrid setting where you can work from our London office in Regents place. A competitive salary + stock options in our fast-growing Series D start-up. Paid parental leave entitling primary caregivers to 16 weeks of full pay, and secondary 5 weeks of full pay 25 days of annual leave + public holidays in the country where you are based. Cycle to work scheme (London). Regular socials. Private Medical Insurance (Medical History Disregarded basis) including mental health support, dental & vision, cashback and gym discounts. (UK) A generous referral scheme. Pension contribution/salary sacrifice. Work from home set up. A huge opportunity for career growth as you'll help shape a market-defining product.
Feb 28, 2026
Full time
Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the role Reporting to the Head of Customer Success and focusing on accounts in UK/EMEA - you are energetic, driven, and care deeply about the success of our customers As a Customer Success Manager, you will drive Synthesia's future growth by building relationships with clients and turning them into happy users You will be helping educate clients on a totally new way to create video content, and work very closely with sales to create a cohesive onboarding experience for new users You are capable of engaging in business-level and technical conversations at multiple levels of the organisation, including the C-suite Ideal for an individual who wants to expand their career with a fast-growing software company About you Customer-facing experience in Customer Success Management / Client Service / Account Management / Technical Account Management / Implementation or similar ideally in B2B SaaS Experience in managing a Book of Business along with KPIs A track record in managing risk, forecasting, and identifying growth opportunities Establishing a trusted advisor relationship with our clients, driving value from Synthesia products and services Successfully onboarding new clients and building key relationships in the first critical months and beyond Coordinating and leading regular client check-ins with clear outcomes on client health and opportunities with senior stakeholder attendance Light video editing using the Synthesia platform Retention and growth of our enterprise clients Ensuring ROI and value is understood by clients, proactively looking for risks and opportunities You are based in London or Europe At Synthesia we expect everyone to Put the Customer First Own it & Go Direct Be Fast & Experimental Make the Journey Fun You can read more about this in this public Notion page The good stuff In addition to being a part of a great team, working in a fun and innovative environment, we offer A hybrid setting where you can work from our London office in Regents place. A competitive salary + stock options in our fast-growing Series D start-up. Paid parental leave entitling primary caregivers to 16 weeks of full pay, and secondary 5 weeks of full pay 25 days of annual leave + public holidays in the country where you are based. Cycle to work scheme (London). Regular socials. Private Medical Insurance (Medical History Disregarded basis) including mental health support, dental & vision, cashback and gym discounts. (UK) A generous referral scheme. Pension contribution/salary sacrifice. Work from home set up. A huge opportunity for career growth as you'll help shape a market-defining product.
Live in accommodation / Live out allowance Performance based bonus, extra earning potential Access to relevant qualifications Progression opportunity Poole BH15 2HS We're looking for a General Manager for a popular Community pub and Hotel. Salary up to £43k with £7,500 live out allowance, plus bonus and a generous benefits package. Marston's is one of the UK's largest and most beloved pub chains and today, we operate more than 1,300 pubs, bars and hotels. Due to an internal move in the business, we're on the lookout for a great General Manager to take charge at the Shah of Persia in Poole and lead the team to success! What you get At Marston's we're one big family. We put our people first, which is why we offer real benefits including: Additional earnings potential through bonus and incentive schemes Marston's Cheers Platform, giving you access to discount at major retailers Access to a pension plan Award winning training and development About the pub The Shah of Persia is a vibrant, family friendly destination perfectly positioned close to Poole town centre and just a mile from the beach. Popular with both holidaymakers and business travellers, it offers 14 comfortable en suite bedrooms alongside a welcoming pub atmosphere. With a busy location on a key route and strong year round footfall, the Shah of Persia enjoys an excellent reputation and consistently high guest satisfaction. Locals love its lively mid week quiz and bingo nights, while Sundays are a highlight thanks to its strong food trade. The business is currently averaging £24,000 in weekly sales, made up of approximately £9k Wet, £11k Dry, and £4k Rooms. A capable and experienced Senior Team is already in place, offering the perfect platform for the right operator to build on a solid foundation and further grow both food and drink sales. We're searching for a passionate, community focused operator with the drive, vision, and energy to take this well established business to the next level. If you're excited by the idea of leading a thriving pub with huge potential, we'd love to hear from you. Management accommodation is not available at this site, in lieu of this- we are offering a £7,500 live out allowance. Have you got what it takes? It's true, being a Pub Manager is demanding but the people make it much more than just a job. Brimming with energy and ideas, you'll add touches of your personality to your pub and think of new ways to delight and excite your customers. You'll thrive off growing your business and have a 'lead from the front' mentality and passion for nurturing your team. As a General Manager you'll: Care about finding, growing and engaging your team. Be accountable for running all aspects of your pub. Be passionate about doing the right thing for your staff and your customers. Dream big and think differently about new ways to increase sales and growth. Celebrate and create a buzz by sharing enjoyable experiences. Are we right for you? From cosy locals to pub-restaurants, our destination businesses serve up an award-winning selection of pub classics and innovative new dishes. What's more, our impressive drinks portfolio combines well-known brands, like Estrella and Hobgoblin, with outstanding craft ales and beers. Add a dash of our unique Marston's atmosphere and we have the ingredients to make every visit a fantastic experience for our customers. The same goes for our people and as one of our General Managers you'll find a premium blend of challenge, security and career progression. What hours would I need to work? As the General Manager of your pub, you'll be required to work at peak trading times which involves evenings & weekends, as well as peak trading days such as bank holidays & the festive period. What will be my Salary? Your salary will depend on your experience and the volume of the business that you are interested in. Please see our job adverts to understand the salary on offer for the role that you'd like to apply for or chat to our Talent Acquisition Team for more information. What is my bonus based on? Your quarterly bonus based on sales uplift vs budget, Reputation score & Employee Engagement. Your annual bonus scheme is based on sales & profit performance vs budget.
Feb 28, 2026
Full time
Live in accommodation / Live out allowance Performance based bonus, extra earning potential Access to relevant qualifications Progression opportunity Poole BH15 2HS We're looking for a General Manager for a popular Community pub and Hotel. Salary up to £43k with £7,500 live out allowance, plus bonus and a generous benefits package. Marston's is one of the UK's largest and most beloved pub chains and today, we operate more than 1,300 pubs, bars and hotels. Due to an internal move in the business, we're on the lookout for a great General Manager to take charge at the Shah of Persia in Poole and lead the team to success! What you get At Marston's we're one big family. We put our people first, which is why we offer real benefits including: Additional earnings potential through bonus and incentive schemes Marston's Cheers Platform, giving you access to discount at major retailers Access to a pension plan Award winning training and development About the pub The Shah of Persia is a vibrant, family friendly destination perfectly positioned close to Poole town centre and just a mile from the beach. Popular with both holidaymakers and business travellers, it offers 14 comfortable en suite bedrooms alongside a welcoming pub atmosphere. With a busy location on a key route and strong year round footfall, the Shah of Persia enjoys an excellent reputation and consistently high guest satisfaction. Locals love its lively mid week quiz and bingo nights, while Sundays are a highlight thanks to its strong food trade. The business is currently averaging £24,000 in weekly sales, made up of approximately £9k Wet, £11k Dry, and £4k Rooms. A capable and experienced Senior Team is already in place, offering the perfect platform for the right operator to build on a solid foundation and further grow both food and drink sales. We're searching for a passionate, community focused operator with the drive, vision, and energy to take this well established business to the next level. If you're excited by the idea of leading a thriving pub with huge potential, we'd love to hear from you. Management accommodation is not available at this site, in lieu of this- we are offering a £7,500 live out allowance. Have you got what it takes? It's true, being a Pub Manager is demanding but the people make it much more than just a job. Brimming with energy and ideas, you'll add touches of your personality to your pub and think of new ways to delight and excite your customers. You'll thrive off growing your business and have a 'lead from the front' mentality and passion for nurturing your team. As a General Manager you'll: Care about finding, growing and engaging your team. Be accountable for running all aspects of your pub. Be passionate about doing the right thing for your staff and your customers. Dream big and think differently about new ways to increase sales and growth. Celebrate and create a buzz by sharing enjoyable experiences. Are we right for you? From cosy locals to pub-restaurants, our destination businesses serve up an award-winning selection of pub classics and innovative new dishes. What's more, our impressive drinks portfolio combines well-known brands, like Estrella and Hobgoblin, with outstanding craft ales and beers. Add a dash of our unique Marston's atmosphere and we have the ingredients to make every visit a fantastic experience for our customers. The same goes for our people and as one of our General Managers you'll find a premium blend of challenge, security and career progression. What hours would I need to work? As the General Manager of your pub, you'll be required to work at peak trading times which involves evenings & weekends, as well as peak trading days such as bank holidays & the festive period. What will be my Salary? Your salary will depend on your experience and the volume of the business that you are interested in. Please see our job adverts to understand the salary on offer for the role that you'd like to apply for or chat to our Talent Acquisition Team for more information. What is my bonus based on? Your quarterly bonus based on sales uplift vs budget, Reputation score & Employee Engagement. Your annual bonus scheme is based on sales & profit performance vs budget.
Role: Senior Product Manager (IC) Location: London HQ (Oval) Hybrid (3 days in office) Type: Full-time Our vision Every child deserves a better start toward the best possible future. The right educator in the right classroom at the right time can change a child's chances and, at scale, a nation's trajectory. Yet too much of our education system's time, money and talent are lost to inefficiency. At Zen Educate we're changing that through technology: helping schools save millions in tight times, helping educators find work that rewards their skills and fits their lives, and building a better-educated society that invests its best in every child. That outcome (the right educator, in the right classroom, at the right time, everywhere) is our product. The software, tools, systems, processes, and people are how we make it happen. Hi, I'm Dan Cohen I'm the Chief Product Officer here at Zen Educate. We've already helped schools save over £30 million so far. That feels great, but honestly it just shows what's possible when the system works better and we have a long way to go! Now we're scaling fast in the UK and US, and the next chapter is about building the machine that keeps delivering that outcome at scale. To do that, we're looking for a Senior Product Manager who's outcome-obsessed, data-savvy and happy being in the messy middle where product, people and process meet. This isn't a people-management role, although it will require a great deal of leadership. It's an individual contributor role for a savvy Product Operator who still loves building: defining problems, finding leverage and turning ambiguity into momentum. If you like figuring things out, getting teams moving and seeing your work directly improve real people's lives, you'll enjoy this. What "product" means here At Zen, "product" doesn't stop at the software. The software is one part of a much bigger system that connects schools, teachers, data and processes. Sometimes the right answer is a feature. Sometimes it's an operational tweak, a better metric or a mindset shift that changes how people work. You'll care more about the outcome than about what shape the solution takes. What you'll be doing Frame real problems and find the shortest path to proving or disproving them Combine qualitative insight with quantitative data to guide priorities Work closely with design, engineering and ops to ship, learn and repeat Define success metrics that link to business outcomes Keep improving how we do product at Zen through better tools, habits and feedback loops You'll be in the thick of it: shaping, testing, talking to users, untangling blockers and helping the team focus on what moves the needle. The kind of PM we're looking for The kind who's calm in the chaos and curious in the unknown. You're a natural mediator who can hold multiple perspectives, keep your head when others are flapping, and help a team find alignment without fuss. You know when to lead and when to let others run with it. You're also a restless learner. You collect ideas and frameworks for fun. You're at your best when something is fuzzy and needs shaping into something testable. You get itchy when there's too much uncertainty and have a near-compulsive need to turn ambiguity into action. Once it's clear enough, you move fast. You're probably happiest when you're learning, shipping and seeing tangible change. The experience we think helps There's no single route, but it'll help if you have: 5-8 years building and scaling digital products or systems with measurable impact in a marketplace business, and for extra credit, in EdTech or adjacent verticals Experience running discovery, experiments and delivery end-to-end Comfort working with data (spreadsheets, dashboards, SQL if needed) Strong collaboration with engineers, designers and operations Evidence of making complex systems simple and usable What you'll get Work that directly improves children's futures Competitive salary and stock options 25 days holiday plus bank holidays Health and life insurance Cycle to Work and Electric Vehicle schemes Coaching and development support A culture that values clarity, pace and sustainability alongside human kindness and understanding How we hire We keep it simple: Intro chat - a real conversation, not a quiz Product deep dive - how you think, what you've built, what you've learned Competency and behavioural based interview Task and meet the team! We'll tell you what's great, what's still messy and where you'll have an impact. We expect you to do the same. If you're excited by the idea of building the machine that gets the right educator into the right classroom at the right time, let's talk. Diversity & inclusion At Zen, we strive to build a culture of equity and inclusion, where everyone is respected, valued and appreciated for their unique traits, experiences and perspectives. We are committed to creating a safe, inclusive and equitable environment where our team can thrive, regardless of age, ethnicity, race, gender identity, sexual orientation, socio-economic status, disability, religion or beliefs. We value our differences and believe that practices of Diversity, Equity and Inclusion help us create a fairer, more compassionate environment for all. We welcome applicants with diverse backgrounds and different experiences and perspectives, just like the staff who teach through Zen and the children at the schools we work with. We believe in hiring the best people from the widest pool and creating an inclusive culture where people's voices are heard and all our team can look forward to coming to work. We are committed to building a team that reflects the diversity of our community and promoting an equitable and inclusive environment for all. We seek out diverse opinions, beliefs, and experiences because they collectively make us stronger; we've had former teachers, pilots, fundraisers, engineers, lawyers, marketers, social media experts and more join our team.
Feb 28, 2026
Full time
Role: Senior Product Manager (IC) Location: London HQ (Oval) Hybrid (3 days in office) Type: Full-time Our vision Every child deserves a better start toward the best possible future. The right educator in the right classroom at the right time can change a child's chances and, at scale, a nation's trajectory. Yet too much of our education system's time, money and talent are lost to inefficiency. At Zen Educate we're changing that through technology: helping schools save millions in tight times, helping educators find work that rewards their skills and fits their lives, and building a better-educated society that invests its best in every child. That outcome (the right educator, in the right classroom, at the right time, everywhere) is our product. The software, tools, systems, processes, and people are how we make it happen. Hi, I'm Dan Cohen I'm the Chief Product Officer here at Zen Educate. We've already helped schools save over £30 million so far. That feels great, but honestly it just shows what's possible when the system works better and we have a long way to go! Now we're scaling fast in the UK and US, and the next chapter is about building the machine that keeps delivering that outcome at scale. To do that, we're looking for a Senior Product Manager who's outcome-obsessed, data-savvy and happy being in the messy middle where product, people and process meet. This isn't a people-management role, although it will require a great deal of leadership. It's an individual contributor role for a savvy Product Operator who still loves building: defining problems, finding leverage and turning ambiguity into momentum. If you like figuring things out, getting teams moving and seeing your work directly improve real people's lives, you'll enjoy this. What "product" means here At Zen, "product" doesn't stop at the software. The software is one part of a much bigger system that connects schools, teachers, data and processes. Sometimes the right answer is a feature. Sometimes it's an operational tweak, a better metric or a mindset shift that changes how people work. You'll care more about the outcome than about what shape the solution takes. What you'll be doing Frame real problems and find the shortest path to proving or disproving them Combine qualitative insight with quantitative data to guide priorities Work closely with design, engineering and ops to ship, learn and repeat Define success metrics that link to business outcomes Keep improving how we do product at Zen through better tools, habits and feedback loops You'll be in the thick of it: shaping, testing, talking to users, untangling blockers and helping the team focus on what moves the needle. The kind of PM we're looking for The kind who's calm in the chaos and curious in the unknown. You're a natural mediator who can hold multiple perspectives, keep your head when others are flapping, and help a team find alignment without fuss. You know when to lead and when to let others run with it. You're also a restless learner. You collect ideas and frameworks for fun. You're at your best when something is fuzzy and needs shaping into something testable. You get itchy when there's too much uncertainty and have a near-compulsive need to turn ambiguity into action. Once it's clear enough, you move fast. You're probably happiest when you're learning, shipping and seeing tangible change. The experience we think helps There's no single route, but it'll help if you have: 5-8 years building and scaling digital products or systems with measurable impact in a marketplace business, and for extra credit, in EdTech or adjacent verticals Experience running discovery, experiments and delivery end-to-end Comfort working with data (spreadsheets, dashboards, SQL if needed) Strong collaboration with engineers, designers and operations Evidence of making complex systems simple and usable What you'll get Work that directly improves children's futures Competitive salary and stock options 25 days holiday plus bank holidays Health and life insurance Cycle to Work and Electric Vehicle schemes Coaching and development support A culture that values clarity, pace and sustainability alongside human kindness and understanding How we hire We keep it simple: Intro chat - a real conversation, not a quiz Product deep dive - how you think, what you've built, what you've learned Competency and behavioural based interview Task and meet the team! We'll tell you what's great, what's still messy and where you'll have an impact. We expect you to do the same. If you're excited by the idea of building the machine that gets the right educator into the right classroom at the right time, let's talk. Diversity & inclusion At Zen, we strive to build a culture of equity and inclusion, where everyone is respected, valued and appreciated for their unique traits, experiences and perspectives. We are committed to creating a safe, inclusive and equitable environment where our team can thrive, regardless of age, ethnicity, race, gender identity, sexual orientation, socio-economic status, disability, religion or beliefs. We value our differences and believe that practices of Diversity, Equity and Inclusion help us create a fairer, more compassionate environment for all. We welcome applicants with diverse backgrounds and different experiences and perspectives, just like the staff who teach through Zen and the children at the schools we work with. We believe in hiring the best people from the widest pool and creating an inclusive culture where people's voices are heard and all our team can look forward to coming to work. We are committed to building a team that reflects the diversity of our community and promoting an equitable and inclusive environment for all. We seek out diverse opinions, beliefs, and experiences because they collectively make us stronger; we've had former teachers, pilots, fundraisers, engineers, lawyers, marketers, social media experts and more join our team.
This position has now been filled, but has been left on our website as we have other similar vacancies to this on an ongoing basis that might interest you. More importantly, we have vacancies that are not advertised due to their confidential nature therefore it would certainly be in your interest to email your CV, as a word document, depending on which sector you are in, to :- Head of Packaging recruitment - Greg Nelson - Head of Print recruitment-Neil Pearson - Head Paper recruitment - Gary Young - Board level, account management and all levels of sales vacancies - Our divisional heads will then email your CV internally to the consultant who specialises in your exact sector, for example a category of packaging is cartons, a category of print is print management, in fact we have over 30 specialist categories. Our specialist consultant will contact you if we have a live vacancy that matches, or contact you in the near future as soon a good match to skill set and experience becomes available. The Managing Director of a successful commercial printing house in Scotland is looking to retire. He is looking for someone to head up the sales team and continue bringing in new business while learning the ropes of the organisation with the view of leading the business in the Managing Director role in the next couple of years. This is a company extremelypassionate about what they do. They are innovative in approach, creative inexecution, and dedicated to delivering successful working relationships withall clients. They seek someone equally as passionate about the printingindustry and providing an unrivalled level of customer service. This rare opportunity for anambitious individual to have considerable responsibility for the performance ofa leading company's sales and its standing in the marketplace. You will oversee the sales department, develop and implement sales strategies, gatherperformance data and create reports for senior management and shareholders. Youwill use your knowledge of the printing industry and its markets to look atways to create growth, accurately forecast sales predictions and shifts in themarketplace, and avoid stagnation. Because the role involves a high degree oftrend analysis, market monitoring, and result tracking, it is important that wefind a number-orientated candidate with strong mathematical skills andwell-developed business senses. We are looking for a naturalleader - someone who commands the respect of fellow senior managers, as well assubordinates. Exuding charisma, the chosen candidate will make a lastingimpression on everyone met and will build deep-rooted relationships bothinternally and externally. Candidates will also have an exemplary track recordof developing performing sales teams as you will be required to nurture thesales team, reviewing strategies, systems and performance management criteria. The responsibility for profitand loss and providing direction to the sales team will require strong businessacumen on top of excellent communication and people skills. As well as havingexcellent motivational skills, you will be a good co-operator and persuader. You will work as an ambassador for our client, having people to see, places togo and meetings to attend - from suppliers, to clients to various stakeholdersand affiliated companies. It will be crucial to maintain close, trustingrelationships with both internal and external stakeholders. The role requires someone wholikes a challenge and is excited by the thought of reaching company objectivesthrough strong leadership. They are looking for a commercially mindedindividual with the gravitas and intellect to add real value to the senior teamand make a real contribution to the company's long-term success. Please only apply if you are currently in the printing industry, or have been in the last 2 years. If you have registered with us and wish to use your existing details to apply for this vacancy please login here. If you would like to register with us please click here. To apply for this vacancy fill in the form below. The following fields are required. We ask that you only apply for any of our vacancies if you are resident in the UK and you work / have recently worked in the print, packaging or paper sectors. Forename (required) Surname (required) Email (required) Contact Telephone (required) Preferred Contact Method (required) Attach CV We prefer MS Word format (.doc or .docx) Being the largest recruitment company in print, packaging and paper we receive new vacancies on a daily basis. The software we use to "skill match" can "read" a word document but not a PDF. You will be considered for many more positions if your CV is in word format. The following section is OPTIONAL however if you have the time it would help tremendously in us matching you to over 300 positions (the average number we have at any one time).
Feb 28, 2026
Full time
This position has now been filled, but has been left on our website as we have other similar vacancies to this on an ongoing basis that might interest you. More importantly, we have vacancies that are not advertised due to their confidential nature therefore it would certainly be in your interest to email your CV, as a word document, depending on which sector you are in, to :- Head of Packaging recruitment - Greg Nelson - Head of Print recruitment-Neil Pearson - Head Paper recruitment - Gary Young - Board level, account management and all levels of sales vacancies - Our divisional heads will then email your CV internally to the consultant who specialises in your exact sector, for example a category of packaging is cartons, a category of print is print management, in fact we have over 30 specialist categories. Our specialist consultant will contact you if we have a live vacancy that matches, or contact you in the near future as soon a good match to skill set and experience becomes available. The Managing Director of a successful commercial printing house in Scotland is looking to retire. He is looking for someone to head up the sales team and continue bringing in new business while learning the ropes of the organisation with the view of leading the business in the Managing Director role in the next couple of years. This is a company extremelypassionate about what they do. They are innovative in approach, creative inexecution, and dedicated to delivering successful working relationships withall clients. They seek someone equally as passionate about the printingindustry and providing an unrivalled level of customer service. This rare opportunity for anambitious individual to have considerable responsibility for the performance ofa leading company's sales and its standing in the marketplace. You will oversee the sales department, develop and implement sales strategies, gatherperformance data and create reports for senior management and shareholders. Youwill use your knowledge of the printing industry and its markets to look atways to create growth, accurately forecast sales predictions and shifts in themarketplace, and avoid stagnation. Because the role involves a high degree oftrend analysis, market monitoring, and result tracking, it is important that wefind a number-orientated candidate with strong mathematical skills andwell-developed business senses. We are looking for a naturalleader - someone who commands the respect of fellow senior managers, as well assubordinates. Exuding charisma, the chosen candidate will make a lastingimpression on everyone met and will build deep-rooted relationships bothinternally and externally. Candidates will also have an exemplary track recordof developing performing sales teams as you will be required to nurture thesales team, reviewing strategies, systems and performance management criteria. The responsibility for profitand loss and providing direction to the sales team will require strong businessacumen on top of excellent communication and people skills. As well as havingexcellent motivational skills, you will be a good co-operator and persuader. You will work as an ambassador for our client, having people to see, places togo and meetings to attend - from suppliers, to clients to various stakeholdersand affiliated companies. It will be crucial to maintain close, trustingrelationships with both internal and external stakeholders. The role requires someone wholikes a challenge and is excited by the thought of reaching company objectivesthrough strong leadership. They are looking for a commercially mindedindividual with the gravitas and intellect to add real value to the senior teamand make a real contribution to the company's long-term success. Please only apply if you are currently in the printing industry, or have been in the last 2 years. If you have registered with us and wish to use your existing details to apply for this vacancy please login here. If you would like to register with us please click here. To apply for this vacancy fill in the form below. The following fields are required. We ask that you only apply for any of our vacancies if you are resident in the UK and you work / have recently worked in the print, packaging or paper sectors. Forename (required) Surname (required) Email (required) Contact Telephone (required) Preferred Contact Method (required) Attach CV We prefer MS Word format (.doc or .docx) Being the largest recruitment company in print, packaging and paper we receive new vacancies on a daily basis. The software we use to "skill match" can "read" a word document but not a PDF. You will be considered for many more positions if your CV is in word format. The following section is OPTIONAL however if you have the time it would help tremendously in us matching you to over 300 positions (the average number we have at any one time).
Head of Retail North of England - Salary £DOE This isn't a head office role. This is full regional accountability. You'll own the retail performance of a significant garden centre group across the North - leading through Regional Managers to deliver sales, margin, standards and customer experience. What You'll Be Measured On Sales and profit growth Margin and labour control Stock discipline and waste Retail standards and audit scores Strength of your Regional Managers If the numbers move, you'll know why. If performance dips, you'll act fast. The Reality You won't run stores day-to-day. You'll build the structure that ensures they perform. That means: Coaching and stretching Regional Managers Embedding consistent retail standards Driving operational discipline Using data to make sharp commercial decisions Partnering cross-functionally to remove blockers About You You're already leading large multi-site retail estates (40+ sites ideally). You've delivered profit growth. You've developed senior operators. You're commercially decisive and comfortable being held accountable. You're as credible in a store walk as you are in a boardroom. Why This Role? High visibility. High impact. Real influence over retail strategy and execution. If you want proper ownership of performance - not just oversight - this is worth a conversation. How to Apply? Apply below or get in touch with Michail for an informal conversation at or
Feb 28, 2026
Full time
Head of Retail North of England - Salary £DOE This isn't a head office role. This is full regional accountability. You'll own the retail performance of a significant garden centre group across the North - leading through Regional Managers to deliver sales, margin, standards and customer experience. What You'll Be Measured On Sales and profit growth Margin and labour control Stock discipline and waste Retail standards and audit scores Strength of your Regional Managers If the numbers move, you'll know why. If performance dips, you'll act fast. The Reality You won't run stores day-to-day. You'll build the structure that ensures they perform. That means: Coaching and stretching Regional Managers Embedding consistent retail standards Driving operational discipline Using data to make sharp commercial decisions Partnering cross-functionally to remove blockers About You You're already leading large multi-site retail estates (40+ sites ideally). You've delivered profit growth. You've developed senior operators. You're commercially decisive and comfortable being held accountable. You're as credible in a store walk as you are in a boardroom. Why This Role? High visibility. High impact. Real influence over retail strategy and execution. If you want proper ownership of performance - not just oversight - this is worth a conversation. How to Apply? Apply below or get in touch with Michail for an informal conversation at or
