Job Description
Hayley Dexis has an exciting vacancy for a highly motivated Internal Sales person to join our well-established and experienced team based at our branch in Exeter. You will join us on a full time, permanent basis and in return, you will receive a competitive salary and have access to a range of benefits.
Hayley Dexis is the largest independent distributor of engineering products and consumables (hydraulics, bearings, fasteners, fluid power, PPE, tools, lubricants etc) in the UK. With a commitment to innovation and excellence, we provide cutting-edge solutions to our clients across various industries. We are an equal opportunities employer, currently employing over 1,300 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service.
About the role:
You ll be undertaking tasks such as responding to incoming enquiries, responding to customer queries and processing orders. Expect to be on the phone and using the full suite of Microsoft office applications such as Excel, Word and Outlook and Teams. You ll proactively follow up on outstanding customer enquiries, prepare accurate quotations, and look for opportunities to upsell and add value.
You ll be highly customer service driven and come from an office / administrative or prior internal sales position. Our preference is for someone from a similar sector however are open to candidates from a wide range of backgrounds also.
We re looking for someone confident and proactive and who isn t afraid to get stuck into a range of tasks. We have a close-knit Internal Sales team of 6 at Exeter, so you ll be joining a brilliant team who work as a collective to hit our targets together.
Working hours: 40 hours per week, Monday Friday (08 00)
Key responsibilities Internal Sales person:
- Answering incoming enquiries from customers.
- Administering enquiries and orders as part of the team.
- Liaising with customers to offer solutions to their needs.
- Working within an experienced team to offer the best Customer Service Experience available.
- Purchasing through web-portals and direct with suppliers
What we're looking for in our Internal Sales person:
- Prior internal sales experience or experience within a customer service / administrative environment.
- Knowledge of MRO/Engineering products is desirable, however full training will be provided
- Excellent communication skills and a good telephone manner
- Self-motivated, with strong organisational and time-management skills
- Ability to work independently and as part of a team
- Work well under pressure in a fast-paced environment
- Proficiency in Microsoft Office
What you'll get in return:
- From 23 days annual leave (plus public/bank holidays) increased with length of service
- Training provided through our own Hayley Academy
- Company pension
- Life Assurance cover (x2 salary)
- Invitation to healthcare scheme
- Wellness programmes
- Uniform and PPE provided
- Excellent opportunities and career prospects available
The recruitment process:
Our advert will close on Friday 13th March, but we may close the advert early depending on the level of applications received - so be quick!
Shortlisted applicants with have an initial screening call with our Talent Acquisition Advisor.
Candidates selected for interview will be asked to prepare for an interview lasting 1 hour focused on skills, knowledge, experience and motivations. There may be an additional interview stage which will be confirmed to shortlisted candidates.
Finally
We know sometimes you might feel that you don't meet the criteria or have a burning question - we're here to help so please ask us! You can contact us here (url removed).
We aim to get back to everyone that applies and are super keen to speak to talented people for upcoming positions.
Please inform our careers team if you require any adjustments throughout the recruitment process.
Don t miss out on this fantastic opportunity to join the team at Hayley Group please click apply now to become our Internal Sales person - we'd like to hear from you!
