Packaging Solutions & Customer Support Lead

Part of a well-established, rapidly growing & dynamic company, working in the technical department; you will be responsible for providing direct support for a variety of customers, from household names to start-up businesses.

Reporting to the Technical Services Manager, you will provide innovative design solutions for both existing & potential customers and work closely with customers to generate direct cost savings or indirect cost savings through improvements in productivity.

A customer facing team player who demonstrates a high level of commitment, working under their own initiative, you will listen to the customer's needs, take design briefs, and create samples via CAD software. Your solutions will demonstrate a caring understanding of the customer's needs & challenges.

You will have a proactive can do attitude & generate reports to support proposals in Word or Excel formats when needed. You will demonstrate excellent time management skills, managing multiple projects for various customers to tight deadlines.

You will have an in-depth knowledge of corrugated fibreboard packaging and a good knowledge of all packaging materials & their uses; you will be familiar with world class manufacturing techniques & have experience in a design/technical support role for 3PL & e commerce based customers with a proven track record of achievements in cost reduction projects.

Is this you or do you know someone who would like to find out more? If yes, I would love to hear from you. Please send a Microsoft Word CV and any information that connects your experience to the description above.

• Head of Packaging recruitment - Greg Nelson -
• Head of Print recruitment - Neil Pearson -
• Head Paper recruitment - Gary Young -

Only apply if you are resident in the UK and have recently worked in the print, packaging or paper sectors.

This position has now been filled, but other similar vacancies may be available.