271 jobs found

Salary: 32700 Location: Stirling Store, Stirling, FK8 1RA Contract type: Permanent Business area: Retail Closing date: 07 March 2026 Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands on, sleeves rolled up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments Managing the front end checkout operation, ensuring all our customers are served in line with our expectations Managing operations in our petrol station (If your shop has one) People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. At times you may assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer. What makes a great customer experience manager: Previous line management responsibilities in a fast paced, operational environment. Someone who is truly obsessed with customers and service, and coaches a team to do the same. Delivers KPI's or other performance indicators. Can manage disciplinaries, performance issues or other similar employee relations issues. Leads operations and comfortable doing this alone in the absence of more senior management. A track record of delivering exceptional customer experiences, with evidence of coaching others to consistently raise the bar. Experience leading teams in a dynamic, customer facing environment - you've inspired others, driven high performance, and created a culture where colleagues thrive. Leadership experience in a high volume, fast paced operational setting - whether in retail, food service, or hospitality - where you've overseen daily operations, solved business problems, and kept teams focused on what matters most: delivering for customers. Proven success in delivering against a wide range of KPIs - from sales and stock availability to customer satisfaction and colleague engagement, you've made a measurable difference. Experience managing complex people matters, including performance, absence, and formal employee relations cases, with confidence and fairness. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4 7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here. Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career. We are guided by three core values that are at the heart of everything we do: Be Yourself, Act Courageously, and Show You Care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what's right. SO WHATS THE STORY - Assistant Store Manager - Brighton We are looking for an engaging, inspirational Assistant Store Manager to help lead the diverse team at our Brighton store. Our Assistant Store Manager will work in hand in hand with our Store Manager creating a strong partnership to provide leadership and direction, guiding their team to provide an outstanding service offer that supports the delivery and growth of Dr. Martens. While also focusing on your own development, you will be a driving force in cultivating a great working environment within your store always ensuring your teams well-being is at the heart of your decision making. THE GIG - Assistant Store Manager - Brighton Take responsibility of day-to-day retail operations to company expectations (Coaching, sales analysis, visual merchandising and administration) Assume complete responsibility of the store & team in absence of the Store Manager Take responsibility for health & safety and security issues within the store Achieve set KPI's (i.e. Sales/CR/UPT) in line with the store P&L budget Leading and implementing high standards of customer experience and product knowledge within the team through a coaching approach to create a seamless and consistent customer experience. Ensuring appropriate stock management procedures are followed including stock take, process deliveries, loss prevention actions etc. Work closely with your Store Manager, Regional Manager and Head Office functions to take commercial decisions for your store in line with our business objectives. At Dr.Martens your duties will go hand in hand with the below qualities; You'll be a proud custodian to our culture, embodying what we stand for and encouraging others to do the same. You'll help build a highly engaged team - ensuring a collaborative culture and providing guidance and support to other team members. Great relationship management that delivers results through effective teamwork You will take ownership for your own development, proactively seeking out feedback to build self-awareness. You will bring the outside-in; you'll share best practice across the team/business and encourage ideas sharing as well as collaborative problem solving. You'll lead the way and role model on all things DE&I & wellbeing. To be our Assistant Store Manager you should have/or be; Passion for our product. Similar experience in an Assistant Store Manager or Supervisor role, ideally within a fashion/lifestyle brand, for a few years. Confident in coaching, developing and mentoring teams. Sales oriented and able to drive others to achieve store goals and objectives. Demonstrates resilience, together with a solution driven mindset. Fluency in English at a business level. Additional languages would be a benefit. Good IT skills - confident to use Microsoft Office and POS systems. WHAT'S IN IT FOR YOU? Bonus incentives Welcome pair of Docs 65% off all footwear 50% off all accessories 2 paid volunteer days per year Generous holiday allowance Matched pension contributions Opportunities for growth Complimentary access to virtual GP via the RetailTrust Access to our Employee Assistance Programme & Mental Health First Aiders Interested? Apply now! At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Director of Payroll Customer Services in UK. In this senior leadership role, you will shape and lead a global payroll customer services organization, delivering exceptional service experiences across a fully remote, international environment. You will define and execute strategic initiatives to ensure seamless, compliant, and scalable payroll support worldwide. Partnering closely with cross functional teams, you will drive innovation, automation, and continuous improvement to enhance both customer satisfaction and operational efficiency. Your leadership will directly impact service quality, team performance, and business growth. This position offers high visibility, broad influence, and significant ownership. It is a unique opportunity to build world class service operations at global scale. Accountabilities Define and execute the global strategy for payroll customer services, ensuring alignment with business objectives and scalable growth Lead and develop a high performing, 24/7 global support organization focused on exceeding SLAs, KPIs, and customer satisfaction targets Drive operational excellence through automation, process optimization, and service model innovation Partner closely with payroll operations, compliance, legal, tax, implementation, product, and engineering teams to deliver seamless end to end services Translate customer insights and service challenges into product and process improvements Lead complex customer escalations, perform root cause analysis, and implement preventative solutions Build, coach, and mentor a global leadership team, fostering a culture of accountability, collaboration, and continuous learning Provide expert level support to sales and customer experience teams, including participation in strategic client engagements Requirements Proven leadership experience managing and scaling global service or operations teams, ideally in payroll, HR, or fintech environments Strong strategic and operational mindset with a track record of driving customer experience improvements Advanced analytical skills with the ability to manage complex projects, escalations, and performance metrics Experience implementing automation, integrations, and scalable service delivery models Exceptional communication, stakeholder management, and leadership skills in international, fast paced settings Fluent in English, with the ability to influence and collaborate across diverse cultures and functions Familiarity with customer service management platforms and operational tools Experience working in a remote first or distributed organization is a strong plus Benefits Competitive salary package based on experience, role scope, and geographic location, with performance based incentives Fully remote work model with flexible working hours and asynchronous collaboration Flexible paid time off and strong focus on work life balance 16 weeks of fully paid parental leave Comprehensive mental health and wellness support services Equity or stock option plans Learning and professional development budget Home office setup budget and IT equipment Budget for local team events or co working spaces Why Apply Through Jobgether? We use an AI powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!

About Shufti Shufti is a global leader in AI-powered identity verification (IDV) and anti-money laundering (AML) solutions, offering advanced KYC (Know Your Customer), KYB (Know Your Business) and KYI (Know Your Investor) services that enable businesses to onboard customers securely and meet regulatory requirements. Founded in 2017 and trusted by industry leaders in FinTech, Crypto, Banking, E-commerce, and iGaming, our technology delivers real-time verification in over 240 countries and territories-empowering a safer, fraud free digital world. Position Purpose: The Head of Compliance & Legal Operations is a critical leadership role responsible for building, owning, and defending Shufti Pro's global compliance framework. This role is the company's central control function for regulatory risk, requiring deep integration with our product and commercial strategy. You will also coordinate essential legal and contract administration workflows. We are seeking a builder and an owner, not just a manager, who can operate with high autonomy in our lean, fast paced environment. The Non Negotiables (What You Must Have Done Before): Built or fundamentally reshaped a global compliance program in a fintech, RegTech, crypto adjacent, or technology company serving regulated financial institutions. Hands on experience analyzing and applying regulatory requirements across multiple key jurisdictions (specifically US, UK, EU, and/or Middle East), with a working knowledge of frameworks like US BSA/AML, UK MLRs/FCA handbooks, EU AMLD, GDPR, and an understanding of DORA, MiCA, and crypto asset regulations. Acted as a true control function, with proven experience shaping commercial deals, product features, and market entry decisions from the outset based on regulatory constraints-not just performing post facto risk assessments. Operated successfully in a resource lean environment where you have personally handled legal adjacent or operational tasks beyond a narrow compliance remit. Key Responsibilities: 1. Strategic Compliance Ownership & Build: Design, implement, and own the end to end global compliance framework from the ground up, ensuring it is fully integrated into our product architecture and GTM strategy. Conduct granular regulatory perimeter analysis for new and existing markets, translating complex regulations into actionable, commercially aware requirements for product, sales, and engineering teams. Serve as the definitive internal authority on regulatory risk tolerance. Articulate clear, binary boundaries and provide decisive guidance to leadership, with the authority to shape business decisions. 2. Commercial & Product Partnership: Embed compliance into the product lifecycle and sales process. Review and approve new product features, customer proposals, and commercial structures before commitments are made. Act as a strategic partner to Sales, enabling deal closure by designing compliant solutions and articulating our control environment to enterprise customers and partners. Draft and negotiate compliance related clauses in customer and partner contracts, in close collaboration with the General Counsel. 3. Operational Execution & Control: Establish and run all core compliance operations (policies, training, monitoring, incident management) with a focus on practicality and audit ready documentation. Own the compliance risk register and lead regulatory engagements, including audits, inquiries, and licensing processes. Coordinate legal operations: manage contract lifecycle from intake to execution, maintain legal playbooks, and track tasks to reduce executive load. 4. Leadership & Mindset: Thrive in ambiguity and a flat structure. You will be the primary compliance resource and must be comfortable executing hands on work while setting strategic direction. Foster a culture of regulatory excellence that balances robust risk management with the pace of a high growth technology company. Required Experience & Skills: 8+ years of compliance experience, with the majority gained in technology driven financial services (fintech, payments, crypto, RegTech). Experience at an identity verification provider is a significant plus. Proven track record of building or substantially rebuilding a compliance program, not just maintaining an established one. Expert level knowledge of AML/CFT, Sanctions, and KYC regulations across major jurisdictions. Strong working knowledge of GDPR/data protection as it applies to processing operations. Demonstrated experience acting as a commercial partner and control function. You can point to instances where you directly said "no" or "only this way" to a commercial deal or product launch based on regulatory risk. Experience with contract management and legal operations workflows. Excellent English communication skills, with the ability to command authority with internal teams, customers, and regulators. Relevant certifications (CAMS, ICA, etc.) are preferred.

Marcus by Goldman Sachs, Product Manager, Vice President, London Job Description OUR IMPACT Across Asset Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct to consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading edge technology, data, and design. Marcus by Goldman Sachs The firm's direct to consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a start up with more than 150 years of experience. Today, we serve millions of customers across multiple products, leveraging innovative design, data, engineering, and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency and simplicity. Our division also provides critical operations and user experience design to ensure business flows smoothly when customers come to us. From day one, our customer service leaders will play a vital role in upholding the three customer support principles of customer focus, process innovation and risk management. YOUR IMPACT Marcus by Goldman Sachs is looking for a commercial and customer focussed Product Manager to join our growing team. The ideal candidate has deep knowledge of retail deposits markets, is extremely resourceful & knowledgeable with prior experience of launching / managing successful products, partnering and collaborating with various teams, and driving decision making across cross functional groups. As a senior member of the team, you will be working closely with leadership, and your influence will be felt across the organisation through strategic leadership, operational excellence, and effective stakeholder management. You will play a crucial role in driving business performance by providing insightful analysis and recommendations that shape decision making at the highest levels. Your ability to manage complex projects, streamline processes, and anticipate business challenges will ensure the seamless delivery of key initiatives and contribute to the organisation's continued growth and success. In this role you will be responsible for partnering with key teams across the business including Operations, Engineering, Product Owners, Marketing and Legal & Compliance to lead recommendations and drive decision making. Your expertise in fostering cross functional collaboration will enable you to bridge gaps between teams, ensuring alignment with organisational objectives and regulatory requirements. Responsibilities Lead the design and management of savings products through their full lifecycle to meet customers' needs and deliver a best in class experience, leveraging digital channels Lead & deliver commercial objectives including growth and financial targets Drive product initiatives and make recommendations to enhance customer and product propositions Own delivery of agreed product changes, including pricing, to manage commercial performance and to ensure good customer outcomes Maintain a full understanding of relevant compliance and local market regulatory issues Monitor product performance and analyse existing customer behaviour to recommend changes Maintain and manage forward looking view to develop and refine the product range including developing detailed business cases to support recommendations Maintain and refine roadmap/backlog of change items Develop and monitor risk metrics, identifying issues and making recommendations to ensure fair treatment of customers Recommend, lead and support the delivery of operational and technology changes acting as a subject matter expert Support execution of marketing campaign activity to engage, retain & increase balances across the customer base Partner with marketing teams to deliver agreed tasks to support the marketing acquisition plan Partner with Customer Care and Operations teams to deliver agreed tasks to ensure that products are implemented and supported seamlessly and consistently across channels Regularly assess and review products against customer needs and macro or market factors making sure products, services and proposition remain fit for purpose and provide good customer outcomes Requirements At least 7 years in a senior commercially focused savings or similar product roles in retail banking either within a large incumbent/direct bank/fintech Subject matter expert in savings products and segments including interest rate / pricing dynamics Comprehensive knowledge of banking, trends, consumer behaviour and relevant local regulations such as BCOBS, AML/KYC, TCF, Conduct risk & Consumer duty Good understanding of the relative liquidity value of different types of deposits Experience of working in a product team on both technical and commercial aspects of the product Experience of working and delivering in an agile environment Experience managing material outsourcing relationshipsExperience in managing collaborative & functioning vendor / outsourcing relationships in line with contractual commitments Bachelor's degree ideally in a relevant field Behaviours Self directed team player, with a proven ability to drive high performance and work independently or in a team oriented and fast paced environment Proven ability to lead by example, with a positive attitude Excellent communication, presentation and interpersonal skills Good analytical, problem solving, project management and program management skills Ability to balance strategic focus with tactical implementation/execution Ability to collaborate with various business partners and ensuring strong stakeholder management with senior leadership and 2nd line partners Ability to interact and influence at all levels and across functions Ability to effectively manage multiple projects at the same time Strong sense of detail and urgency, with the ability to motivate others to deliver About Goldman Sachs At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law. Job Info Job Identification 159087 Job Category Vice President Posting Date 01/09/2026, 04:11 PM Locations London, Greater London, England, United Kingdom

About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder like energy who want real impact, accelerated learning, and true ownership. You bring strong role related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end to end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. As our Transaction Monitoring Lead in EMEA, you will be responsible for our first line financial crime operations team. This team leader is expected to drive standards in transaction monitoring and sanctions screening through TM risk assessment completion, rule tuning, segmentation, and profiling to ensure our current and future customers have a seamless experience across all of Airwallex's product suite, all while protecting Airwallex from financial and reputational risk. We expect you to have strong attention to detail and to develop and apply a comprehensive understanding of AML/CTF related functions. You Are: A natural leader, with strong leadership skills that enable you to influence and motivate those around you Process driven, ensuring we create procedures to build efficient and well documented workflows A team player who can also work independently A master prioritiser with the ability to assess all of the tasks at hand and make the decision on the order in which you complete each task You have an investigative and curious nature that allows you to know when to dive deeper to get to the bottom of a problem You ask the right questions and make risk based decisions What you will be doing: Understand the regulatory landscape and compliance requirements to further improve our investigations and rules Analyse and investigate patterns and trends Manage SLAs and deadlines to meet team and company goals Act as the point of escalation and responsible for stakeholder management Conduct investigations on suspicious transactions Ensure adherence to local and global compliance policies and procedures Take a data driven approach to problem solving Handle special projects and ad hoc incoming requests, including deep dives on issues Lead and inspire a team of transaction monitoring analysts, including both local and remote team members What you will bring: Bachelor's degree or equivalent 5+ years of compliance experience working in a transaction monitoring function, financial crime management, AML investigations, or other relevant experience AICB, CAMS or CFE certifications strongly preferred Process oriented experience requiring meticulous attention to detail and deep investigative skills with well honed written and verbal communications Bank or fintech experience strongly preferred Proven track record of managing personal performance against objective targets and using data and analytics to make decisions People leadership experience - experience in managing a team of analysts is a plus Strong analytical skills with proficiency in SQL preferred Applicant Safety Policy: Fraud and Third Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from email address. Please apply only through or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Oxford Nanopore has developed a new generation of nanopore-based sensing technology for faster, information-rich, accessible and affordable molecular analysis. By enabling biological insights, we strive to improve life on Earth and beyond. The Role: Reporting to the VP Commercial EMEAI, this role partners with the Commercial leadership team to deliver operational excellence and commercial effectiveness within a life sciences organisation. You'll drive an optimal regional E2E operating model, efficiencies, continuous improvement, strategic resourcing, and competency growth in commercial teams. Act as the key link between customer-facing teams (Sales, Service & Support, Customer Care) and internal functions (Finance, IT, Product, Logistics, Supply Chain, Digital, Global Operations), translating strategy into scalable execution. Ensure commercial teams have compliant systems, high-quality data, and processes to drive sustainable growth, customer satisfaction, and long-term partnerships. Responsibilities: Customer Care Focus: Oversee the Customer Care team , managing order management, renewals, contracts, and customer communications. Ensure smooth lead-to-cash and order-to-fulfilment processes, partnering with Supply Chain, Manufacturing, Logistics, and Finance. Champion a customer-obsessed mindset across all commercial operations. Use customer insights and data to identify friction points and drive continuous improvement initiatives. Optimise workflows, SLAs, and escalation models for improved customer experience. Other Responsibilities: Expand Commercial Operations in line with strategic plans. Translate growth strategy into operational plans and execution frameworks. Align Sales, Service & Support, and Customer Care for seamless customer experience. Define and track KPIs, dashboards, and performance measures. Oversee Commercial Analysts to improve processes from lead-to-cash and order-to-fulfilment. Own tools for forecasting, pipeline management, territory design, quota setting, and incentive plans. Ensure CRM effectiveness and data quality. Lead Tender Specialist team for efficient tender responses. Build and develop high-performing teams and influence senior stakeholders. Qualifications: BSc (preferably Life Sciences), MBA or Postgraduate preferred. 10+ years in commercial operations, sales/revenue operations in complex B2B. 5+ years of management experience. Proven track record supporting Sales and Customer Care. Strong analytical skills, CRM expertise, and experience driving cross-functional change. Background in technical/scientific or regulated industry is desirable. Strategic thinker with operational execution skills and a customer-centric mindset . Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job. Job Info Job Identification 2996 Job Category Commercial Posting Date 01/08/2026, 04:38 PM Apply Before 02/01/2026, 11:00 PM Job Schedule Full time Locations Oxford Science Park, OXFORD, OX4 4DQ, GB Chesterford Research park, Cambridge, CB10 1XL, GB

Waracle are looking for a Senior Flutter Developer for an exciting new role joining our world-class digital technology consultancy and home to a diverse, smart, curious and ambitious community of specialists in technology-driven transformation. We work with ambitious clients to help them solve their biggest business and customer challenges. We help our clients to innovate and create intelligent digital products and services. We thrive on complex challenges and deliver business-critical IT transformation projects, moving seamlessly from strategy, design and delivery to operations. This is a Hybrid role working from any of our UK offices based in London, Glasgow, Edinburgh or Dundee 2 days a week. Role Overview As a Senior Flutter Developer at Waracle, you will be responsible for designing and delivering end-to-end features and small subsystems. You will act as a technical pillar within your squad, ensuring code is modular, reusable, and scalable. This role demands deep expertise in Flutter and mobile architecture, coupled with a strong ability to solve intricate technical challenges, lead significant projects, and collaborate effectively across multidisciplinary teams and with clients. Key Duties and Responsibilities Reporting to the Head of Fullstack and Mobile, in this position, your role will cover: Technical Excellence: Lead the architecture, design, and delivery of high-performance Flutter/Dart applications, ensuring top-tier code quality and system scalability. Strategic Delivery: Own the end-to-end delivery of features within Agile frameworks, managing project scope and resolving complex technical impediments. Client & Stakeholder Consulting: Translate complex requirements into technical solutions and confidently present trade-offs and demos to clients. Team Leadership & Mentorship: Guide mid-level and junior developers through code reviews, process coaching, and active participation in recruitment. Innovation & Standards: Define mobile eco-system and development strategies and drive the adoption of emerging mobile trends and best practices across the practice. What you'll bring to the role Extensive professional experience as a Flutter Developer, with a strong portfolio of successfully designed, built, and launched mobile applications on the App Store and Google Play. Expert-level proficiency in Dart language and the Flutter framework, including its core libraries, widgets, architecture, and performance optimisation techniques. Strong command of Flutter state management approaches (BLoC preferred), Provider, Riverpod, etc. Solid understanding of REST APIs and offline data handling. Experience with testing frameworks (e.g., unit, widget, integration tests), CI/CD tools, and version control systems (Git). Proven technical leadership experience, including setting technical direction, contributing to architectural design, and conducting thorough code reviews. Significant experience leading complex software development projects and aligning development efforts with strategic objectives. Solid understanding and practical application of Agile methodologies (Scrum, Kanban), with experience leading ceremonies and driving adoption. Strong UI/UX sense and keen attention to detail. Excellent problem-solving, analytical, and critical decision-making skills. Exceptional communication, presentation, and interpersonal skills, with a proven ability to extract complex client requirements and manage stakeholder expectations. Demonstrable experience in actively mentoring and coaching mid-level and junior developers, fostering a collaborative and learning-oriented team environment. A strong track record of driving innovation, introducing new methodologies/tools, and leading change management initiatives. Digital consultancy background is highly preferred, demonstrating client-facing skills and an understanding of consultative problem-solving. The recruitment process you can expect for this role is an initial call with your dedicated Talent Acquisition Partner who will chat with you about Waracle, what you are looking for in a new position, the salary for the role, notice period and benefits (the important stuff!). After that, you'll be invited to a two-stage interview process where you have an opportunity to find out more about the role and showcase your skills and experience. Your Talent Acquisition Partner will guide you through the whole process to your first day with us. Our Benefits We believe in supporting our team holistically, ensuring you have the tools to thrive inside and outside of work: Rest & Recharge: 35 days of holiday (27 days annual leave plus 8 bank holidays). Financial Security: Company-matched 5% pension and a Death in Service benefit (2x salary). Health & Wellness: Medicash Health plans, Employee Assistance Programme, and Group Sickness Cover. Flexible Working: Hybrid-first approach with a home office setup budget. Learning & Growth: Access to Udemy Business and a dedicated L&D budget for your continuous development. Family First: Enhanced parental leave policies, including specific support for fertility journeys. Community: Monthly office lunches, regular meet-ups, and the Spirit of Waracle initiative for local charitable impact. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, gender, disability, religion/belief, sexual orientation or age.

Overview Job Title: Director, Product Management Location: US or UK - Remote OptymEdge, (part of the Emmes Group), develops proven solutions for training and certification of Visual Function Examiners and Visual Acuity Rooms. OptymEdge partners with study teams to provide visual function certification that ensures a high level of quality and consistency for ophthalmic clinical trial data. OptymEdge is the largest and longest-standing certification organization in the industry. We pioneered visual acuity certification from conception. Our services have grown to be synonymous with providing the highest level of quality and standardization of clinical trial data. Over 2,500 sites certified worldwide, since 1995. Phase I through post-marketing experience across anterior segment and retina trials. Clinical Ophthalmology, Optometry, and clinical trial expertise. Primary Purpose OptymEdge, a Veridix company within the Emmes Group, is transforming ophthalmology clinical development by digitizing manual processes and data collection into streamlined workflows. Through our Acuvera platform, we leverage technology to build innovative data products that drive efficiency and insight. The Director, Product Management OptymEdge will define and drive the strategy, vision, and execution of a large-scale, cloud-native platform that integrates with external systems and powers data-driven innovation in clinical development. This role leads a team of Product Owners, fostering cross-functional alignment, and partnering closely with Engineering, Data, AI/ML, and Business stakeholders to deliver scalable, secure, and high-performing solutions. The job holder combines strategic thinking with hands-on leadership, owning the full product lifecycle from ideation to launch and growth. The Director, Product Management OptymEdge will shape architecture decisions, manage budgets and resources, and ensure products meet rigorous technical and compliance standards. Strategy & Vision: Define and own multi-year product strategy and technical roadmap for a large-scale, cloud-native platform with integrations and interfaces with external platforms. Represent Product in executive reviews, roadmap discussions, and key stakeholder engagements. Leadership & Mentorship: Manage, coach, and develop a team of Product Owners/Managers, fostering a culture of innovation and accountability. Lead execution across multiple product teams, managing dependencies and delivery across releases. Cross-Functional Alignment: Collaborate with Engineering, Clinical, Delivery, Commercial, and other departments to ensure product success. Partner with Engineering leadership to drive architecture decisions and trade-offs across scalability, reliability, performance, security, and cost. Serve as the primary product partner to Business, Engineering, Data, AI/ML, Security, and Infrastructure teams. Stakeholder Communication: Communicate product plans, progress, and results to executive leadership and stakeholders. Product Lifecycle Management: Own the product lifecycle from ideation through launch, growth, and end-of-life. Translate ambiguous product and business problems into clear technical product requirements, system-level designs, and execution plans. Ensure product requirements address non-functional requirements, including availability, latency, observability, data integrity, and compliance. Review and influence technical design documents, RFCs, and architecture proposals. Market & Customer Focus: Oversee market research, competitive analysis, and customer feedback to identify opportunities. Budget & Resource Management: Manage product budgets and resource allocation for development, marketing, and operations. Data-Driven Decisions: Guide strategic decisions using metrics, performance data, and financial impact analysis. Define and own product success metrics, north-star KPIs, and OKRs. Qualifications Bachelor's or Master's degree, preferred, with 8+ years of professional experience in product management (cloud, AI, data domains and/or clinical) or software development. 6+ years leading cross-functional or multi-team initiatives. Experience in user authentication, data security, and privacy best practices. Proven ability to work in technical, cross-functional environments and communicate with senior stakeholders. Building/managing data-enabled products, particularly around real-time data capture and aggregation. Experience building platforms or integrating operational/data systems. Demonstrated ability to deliver strategic programs in high-stakes, fast-paced settings. Background with start-ups or scaling early-stage platforms. Entrepreneurial mindset; comfortable in ambiguous, rapid environments. Domain expertise in life sciences technology (e.g., drug discovery, clinical trials) is preferred. Emmes Group: Building a better future for us all. OptymEdge is part of the Emmes Group. Emmes is transforming the future of clinical research, bringing the promise of new medical discovery closer within reach for patients. Emmes Group was founded as Emmes more than 47 years ago, becoming one of the primary clinical research providers to the US government before expanding into public-private partnerships and commercial biopharma. Emmes has built industry leading capabilities in cell and gene therapy, vaccines and infectious diseases, ophthalmology, rare diseases, and neuroscience. We believe the work we do will have a direct impact on patients' lives and act accordingly. We strive to build a collaborative culture at the intersection of being a performance and people driven company. We're looking for talented professionals eager to help advance clinical research as we work to embed innovation into the fabric of our company. If you share our motivations and passion in research, come join us! CONNECT WITH US! Follow us on Twitter Find us on LinkedIn - Emmes

Sales Coordinator Leading business supplies firm. Up to 27,000 basic salary My client who are a well established business supplies firm are looking for a Sales Coordinator, you'll play a vital part in ensuring that their clients receive good service from their first interaction through to delivery of their orders. If you're passionate about building lasting relationships and thrive in a fast-paced environment this role is for you. What the Sales Coordinator will be doing: Process customer orders, enquiries, and aftersales requirements with precision Engage daily with various departments, including merchandise, ordering and warehouse team to swiftly resolve issues and ensure seamless operations. Be the first point of contact for customer enquiries via email, phone, and order processing Keep customers informed about company updates, liaise effectively with their CRM and Field Sales teams. Identify and escalate issues to the appropriate managers or team leaders when necessary to ensure swift resolution. What the Sales Cooridinator should bring: Flexible and adaptable Dedicated to helping the company achieve its objectives Aspirations for career growth and taking on additional responsibilities in the future Self-motivated, positive, confident, and self-assured What the Sales Coordinator will get in return: You will receive a basic salary of up to 27,000, 25 days holiday, private health insurance and much more! What do next: Apply now and get in touch with Rosie.

What to Expect As Raylo continues to scale its category defining tech subscription platform, we're building a high performing Strategy & Analytics team to power smarter, faster decision making across the business. This new Strategy and Analytics Manager role will sit within the Approval Rate team, focused on optimising how we approve customers and grow sustainably, across both consumer and business products. You'll be joining a curious, fast moving and collaborative group of strategists and analysts, working at the intersection of product, risk, data, and commercial teams. This role will offer direct ownership of initiatives with meaningful impact on revenue and unit economics, especially as we scale into new markets and build out new decisioning infrastructure. This is an opportunity to work on technically interesting, analytically complex, and commercially important challenges, with the potential to grow into a senior strategic leader in the business over time. What You'll Do Own strategic initiatives to improve approval rate outcomes across Raylo's lending and leasing products. Use SQL and analytics to investigate drivers of performance and deliver insight led change. Collaborate cross functionally with Product, Growth, Risk, and Operations teams to shape and implement better decisioning. Drive improvements in data quality, insight generation, and scalable tracking systems. Help shape the roadmap for risk, decisioning, and fraud strategy, including new internal and external data sources. Partner with engineering teams on technical design and implementation of decisioning logic. Lead innovation in how we monitor and manage approval performance, risk, and automation. Influence how Raylo makes key commercial decisions through thoughtful, well structured analysis. You'll Succeed With 3+ years of experience in a strategy, analytics, credit risk, or product data role, ideally in a high growth, data rich business. A 2:1 or higher from a top university, preferably in a STEM or quantitative discipline. Strong SQL proficiency, capable of writing complex queries and using them to independently generate insights. Experience with Python and/or modern analytics stacks (e.g. data warehouses, dashboards, monitoring tools) is a plus. Proven ability to use data to drive end to end commercial outcomes. Experience building scalable systems or frameworks to solve analytical or decisioning problems. A structured thinker with a strategic mindset and a bias for action. Excellent communication skills, confident working with both technical and non technical stakeholders. Passion for innovation, experimentation, and tackling ambiguous problems. Comfortable working in a fast paced, scaling environment with shifting priorities. Why We Exist At Raylo, we're on a mission to accelerate the move to a circular economy. The only way customers and manufacturers will make that shift is if it's simple and cost effective - this is where we come in. We're building a category defining global subscription infrastructure, making premium tech accessible and affordable for both consumers and businesses. With over 180,000 subscribers in the UK and growth accelerating - we've proven the demand for a smarter, more sustainable way to access technology. Raylo is a fast growing and profitable company, backed by global investors including Macquarie, NatWest, and Channel 4 Ventures. We are proud to have been selected for Endeavor's network in 2024, underscoring our role as a high impact, mission driven business with global ambitions. And in 2025 we were recognised as part of Tech Nation's UK's Future Fifty programme. We have been B Corp certified since 2021 and were recently acknowledged by S&P Global for the positive impact of our circular business model via a Green Financing with NatWest. At Raylo, performance matters. We set ambitious goals, move fast, and hold ourselves to a high standard, because our mission is too important to settle for less. Our Core Values Be deeply curious - We thrive on innovation through diverse approaches, views, and people. Walk in your customer's shoes - To build the best products and make the best decisions for the long term, we must figure out what our customers need, not just what they want. Focus and execute - We have a big vision, but we believe in nailing the most important problems first. Be gritty - Only gritty teams succeed. Our individual ownership, passion, and perseverance mean we're a team through thick and thin. Opportunities & Benefits We are continuously improving and listening to our quarterly employee surveys to provide the best opportunities and benefits for our employees. Share in Raylo's success - Stock options for all employees Get the latest tech - Exclusive Raylo device lease for employees Hybrid working model - that balances flexibility with in person collaboration, empowering you to do your best work while staying connected with the team 33 days off, your way - 25 days + 8 bank holidays with full flexibility to use on the days that mean the most to you Invest in your growth - L&D budget to support the skills you value Fast track your career - Two performance reviews a year Family first policies - Enhanced maternity, paternity, adoption or shared parental leave, if you've been with us for 12 months Save big on childcare - Workplace nursery scheme for major cost savings Perks on perks - Perkbox membership with discounts & wellbeing benefits Good times, guaranteed - Optional quarterly socials, plus summer & Christmas parties Hiring Process What's next? Once you submit your application, our Talent Team will contact you if you have been shortlisted for the role. We set an exceptionally high bar at Raylo, and in return, we will aim to give you the best candidate experience possible. If there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason, please let us know. Stage 1: Talent Screening Stage 2: Hiring Manager Interview Stage 3: Task Stage: SQL Test Stage 4: On site Interviews Stage 5: Values based Interview & Co founder Final As an FCA-regulated business, we conduct background checks (DBS and AML) on all successful candidates who are offered a position at Raylo during the onboarding process. Diversity & Inclusion at Raylo At Raylo, we celebrate diversity and are committed to creating an inclusive workplace where everyone can thrive. We welcome people of all backgrounds, experiences, and perspectives, believing they make us stronger.

Why join us? We're a global tech company, just not the kind you're picturing. Sure, we've got catered lunches, team events, cool merch, and yes dogs in the office. But that's not why people join. Our team of nearly a thousand people wakes up every day to make our product and our customers' lives better. At SafetyCulture, you'll hear "yes, let's give it a shot" more often than "that's not how we do things here." People join because we're building tools that make work better for the 3 billion people who keep the world moving - factory floor operators, baggage handlers, truck drivers, servers, store assistants. The ones who make things happen. We've got the scale and innovation you'd expect from big tech. The difference? No endless layers of sign off. No corporate theatre. Just smart, experienced people solving real problems fast. The scale is big. But the ownership's personal. Every full time team member gets equity - real skin in the game. When we grow, you do too. We're not perfect, no company is. But this next chapter of our growth is about scaling with intelligence, not just size - fueled by operational maturity, a clear vision, and a strong focus on AI. This is big tech impact, without the big tech ick. If that excites you more than it scares you, you'll fit right in. The Role As a Manager of Customer Success, you'll lead a team of Customer Success Managers who are each responsible for driving success across large portfolios of AMER based customers. Your team will focus on customer retention, adoption, and use case growth by leveraging data driven insights and scalable customer engagement strategies. You'll coach your team to deliver efficient, high impact engagement - helping customers realise measurable improvements in safety, productivity, and operational excellence. Key Responsibilities Retention & Expansion Leadership: Coach your team to ensure customers achieve their desired outcomes with SafetyCulture, resulting in strong retention, deeper use case adoption, and expansion opportunities. Driving Product Stickiness: Guide CSMs to position key product features that align with customer goals - helping customers realize SafetyCulture's full value across their operations. Risk Mitigation & Escalations: Proactively identify and address renewal risks using customer health scores, behavioral data, and strategic playbooks to safeguard revenue and customer relationships. Scaled Customer Success Management: Optimize a high volume success motion by blending digital engagement, automation, and targeted human touchpoints - enabling efficiency without sacrificing impact. Data Driven Team Management: Use customer insights and usage trends to coach your team, prioritize their portfolios, and inform strategies that drive engagement, retention, and advocacy. Tooling & Automation: Leverage Customer Success tools (e.g., Gainsight, Salesforce) to drive team efficiency, scale communications, track KPIs, and improve visibility into customer health. Customer Advocacy & Value Realization: Ensure customers connect SafetyCulture to real business value - including improved productivity, hours saved, reduced risk, and safer workplaces. Cross Functional Collaboration: Partner closely with Sales, Product, Support, and Engineering to advocate for customer needs and ensure a seamless customer experience across the journey. Team Coaching & Career Development: Mentor and develop CSMs, supporting performance, continuous improvement, and career growth through regular coaching and feedback. Strategic Account Support & Planning: Work directly with your team on key account strategies, helping them execute engagement plans that address onboarding, adoption, and long term value realization. Goal Setting & Performance Management: Establish and iterate on clear KPIs and success metrics for the team, aligning performance with quarterly retention, onboarding, and customer health goals. Global & Regional Strategy Execution: Partner with the Manila Head of Customer Success and global CS leaders in Sydney, Manchester, and Kansas City to execute on strategic retention and growth initiatives and deliver consistent customer experiences. Customer Feedback & Product Advocacy: Share insights from customer engagements directly with Product and Engineering to influence improvements and roadmap decisions. What We're Looking For? At least 8 years of Customer Success or Account Management experience, with at least 5 years of people leadership experience (preferably in SaaS or a tech driven company) Experience managing Scaled or High Velocity Customer Success motions, supporting 200+ accounts per CSM Strong coaching and team development skills, with a passion for scaling Customer Success practices Analytical and data driven - able to translate insights into action Proficiency with Customer Success tools (e.g., Gainsight, Totango, Vitally, Salesforce, ChurnZero) Excellent communication, leadership, and cross functional collaboration skills Ability to thrive in a fast paced, rapidly changing environment Experience in industries like Construction, Manufacturing, Retail, Hospitality, Logistics, Energy, or Government is a plus Based in Manila and comfortable working AMER timezone hours (Night Shift) with a global team We're committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team we've built an incredible culture which has seen us recognised as a Best Place to Work in Australia, the US and the UK. Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you. You can find out more about life at SafetyCulture via Youtube, Twitter, Instagram and LinkedIn. To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes.

Marcus by Goldman Sachs, Product Manager, Vice President, London location_on London, Greater London, England, United Kingdom OUR IMPACT Across Asset Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct-to-consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading-edge technology, data, and design. Marcus by Goldman Sachs The firm's direct-to-consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a start-up with more than 150 years of experience. Today, we serve millions of customers across multiple products, leveraging innovative design, data, engineering, and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency and simplicity. Our division also provides critical operations and user experience design to ensure business flows smoothly when customers come to us. From day one, our customer service leaders will play a vital role in upholding the three customer support principles of customer focus, process innovation and risk management. YOUR IMPACT Marcus by Goldman Sachs is looking for a commercial and customer focussed Product Manager to join our growing team. The ideal candidate has deep knowledge of retail deposits markets, is extremely resourceful & knowledgeable with prior experience of launching / managing successful products, partnering and collaborating with various teams, and driving decision-making across cross functional groups. As a senior member of the team, you will be working closely with leadership, and your influence will be felt across the organisation through strategic leadership, operational excellence, and effective stakeholder management. You will play a crucial role in driving business performance by providing insightful analysis and recommendations that shape decision making at the highest levels. Your ability to manage complex projects, streamline processes, and anticipate business challenges will ensure the seamless delivery of key initiatives and contribute to the organisation's continued growth and success. In this role you will be responsible for partnering with key teams across the business including Operations, Engineering, Product Owners, Marketing and Legal & Compliance to lead recommendations and drive decision making. Your expertise in fostering cross functional collaboration will enable you to bridge gaps between teams, ensuring alignment with organisational objectives and regulatory requirements. RESPONSIBILITIES Lead the design and management of savings products through their full lifecycle to meet customers' needs and deliver a best in class experience, leveraging digital channels Lead & deliver commercial objectives including growth and financial targets Drive product initiatives and make recommendations to enhance customer and product propositions Own delivery of agreed product changes, including pricing, to manage commercial performance and to ensure good customer outcomes Maintain a full understanding of relevant compliance and local market regulatory issues Monitor product performance and analyse existing customer behaviour to recommend changes Maintain and manage forward looking view to develop and refine the product range including developing detailed business cases to support recommendations Maintain and refine roadmap/backlog of change items Develop and monitor risk metrics, identifying issues and making recommendations to ensure fair treatment of customers Recommend, lead and support the delivery of operational and technology changes acting as a subject matter expert Support execution of marketing campaign activity to engage, retain & increase balances across the customer base Partner with marketing teams to deliver agreed tasks to support the marketing acquisition plan Partner with Customer Care and Operations teams to deliver agreed tasks to ensure that products are implemented and supported seamlessly and consistently across channels Regularly assess and review products against customer needs and macro or market factors making sure products, services and proposition remain fit for purpose and provide good customer outcomes REQUIREMENTS At least 7 years in a senior commercially focussed savings or similar product roles in retail banking either within a large incumbent/direct bank/fintech Subject matter expert in savings products and segments including interest rate / pricing dynamics Comprehensive knowledge of banking, trends, consumer behaviour and relevant local regulations such as BCOBS, AML/KYC, TCF, Conduct risk & Consumer duty Good understanding of the relative liquidity value of different types of deposits Experience of working in a product team on both technical and commercial aspects of the product Experience of working and delivering in an agile environment Experience managing material outsourcing relationships Experience in managing collaborative & functioning vendor / outsourcing relationships in line with contractual commitments Bachelor's degree ideally in a relevant field BEHAVIOURS Self directed team player, with a proven ability to drive high performance and work independently or in a team oriented and fast paced environment Proven ability to lead by example, with a positive attitude Excellent communication, presentation and interpersonal skills Good analytical, problem solving, project management and program management skills Ability to balance strategic focus with tactical implementation/execution Ability to collaborate with various business partners and ensuring strong stakeholder management with senior leadership and 2nd line partners Ability to interact and influence at all levels and across functions Ability to effectively manage multiple projects at the same time Strong sense of detail and urgency, with the ability to motivate others to deliver ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.