Technical Service Manager

Technical Service Manager
Northamptonshire
38,000 - 42,000

An exciting opportunity has arisen for a Technical Services Manager to a busy food manufacturer in Northamptonshire. This role is ideal for a detail-driven technical professional who is passionate about quality, compliance and continuous improvement.

This position offers variety with exposure to working with most of the top retailers and own brands. Having retailer experience is vital for this role and company.

You will be responsible for maintaining and developing the QMS, ensuring full compliance with BRC standards and customer standards, while leading the HACCP function.

Key Responsibilities:

• Maintain and continuously improve the QMS, ensuring it is accurate, structured and audit-ready
• Ensure all factory documentation aligns with QMS requirements
• Manage the internal audit schedule and conduct regular system audits, driving corrective actions where required
• Review and streamline QMS procedures with key stakeholders to improve efficiency
• Lead and present relevant sections of the QMS during external audits
• Oversee the HACCP system, ensuring documentation is current and compliant
• Manage the completion and accuracy of retailer reports

Your experience:

• Quality Manager or Technical Service Manager or relevant role in the food industry
• Managed a small team in a manufacturing setting
• Strong knowledge of Quality Management Systems
• At least Food Safety Level 3 and HACCP Level 3

This is a hands-on role requiring strong attention to detail, organisational skills and the confidence to lead from the front during audits.

Please apply or get in touch with Owen on (phone number removed) to learn more!