Project Support Officer

We're looking for an experienced Project Support Officer to join our newly created Transformation Office.

We are embarking upon the most extensive Transformation Programme in the history of B&M and this role is a fantastic opportunity to work at the centre of the initiatives that will shape the future of our business

You'll be exposed to a wide range of exciting projects and will bring your proven experience supporting Transformation delivery to help us create a best in class programme management capability.

This is a key role responsible for managing the governance structure across one or more workstreams, supporting the Programme and Project Managers, Functional Leads, and Delivery Teams to ensure the smooth running of projects and programmes. You'll help maintain and continuously improve our programme artefacts; the tools, trackers, and documentation that underpin successful project delivery.

Thisis a full time position for a 12 month FTC. The majority of work is required to be at our sites on Merseyside and in Cheshire, with some flexibility for occasional home-working.

• Manage programme governance, stage gate, and prioritisation processes.
• Coordinate meetings, actions, and assurance activities for risk and planning.
• Maintain programme artefacts, SharePoint site, and deliver small to medium projects.
• Streamline governance and ways of working with Programme and Functional Leads.
• Build dashboards to track risks, plans, and actions, highlighting key trends.
• Foster a project management community to align change across B&M.
• Deliver sustainable, compliant change that keeps colleagues and customers safe.
• Support training, compliance, and policy updates aligned to business change.

• Proven experience in Project Management or within a Project Support Office (PSO) in a structured project environment.
• Exceptional communication skills and the ability to manage stakeholders effectively at all levels.
• Strong analytical thinking and a proactive approach to problem solving.
• Proficiency in Microsoft Office 365 applications, including Word, Excel, and PowerPoint.
• Familiarity with MS Project is advantageous but not essential.
• The ability to influence and collaborate across diverse teams and functions.
• A positive, forward thinking mindset and a genuine passion for driving meaningful change.

We offer a competitive benefits package, including discounts in store and with a wide range of retail and hospitality partners. Check out our full benefits here -

If you're a natural organiser that can shape improved ways of working, apply today!

B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.