Job Description
New Business Executive
Salary: £35,000 Per annum plus commission
Location: Whitechapel, London
Contract: Full time, permanent
Hours: Monday to Friday 9.30 - 5.30 pm Hybrid after successful training 2 days from home
About the Client
This established London-based Professional services firm is looking for a Business Executive to join their property team. The department handles a diverse range of property matters and is committed to ongoing professional development at all levels.
The Role
An exciting opportunity has arisen for a New Business Executive. This is a key position within the department, combining business development, client relationship management, and compliance responsibilities.
You will act as the first point of contact for prospective clients and introducers, playing a central role in converting enquiries into instructions while ensuring a smooth and compliant onboarding process. Your contribution will directly impact revenue growth and client experience.
Key Responsibilities
Managing and responding to new client enquiries via phone, email, and online platforms
Qualifying leads and identifying client needs
Preparing tailored service information and fee estimates
Promoting and upselling property-related legal services
Managing client onboarding, including gathering required documentation
Conducting AML checks, ID verification, and source of funds assessments
Liaising closely with fee earners to ensure seamless handover of new matters
Recording and tracking enquiries and conversion data via the practice management system
Supporting wider business development and cross-selling initiatives
Working towards agreed new client acquisition and revenue targets
About You
You will have at least two years' experience in sales, client relationship management, or a similar commercially focused role, ideally within legal or professional services.
You will demonstrate:
A proven ability to meet or exceed targets
Excellent communication and interpersonal skills
Confidence managing compliance and onboarding processes
Strong organisational skills and attention to detail
A proactive, commercially minded approach
Experience using practice management or CRM systems (preferred)
You will be personable, self-motivated, and confident in converting enquiries into long-term client relationships.
Benefits
25 days annual leave (increasing with length of service)
Birthday leave
Bonus scheme
Career development programme
Cycle to Work scheme
Health Cashback Plan
Length of service awards
Wellbeing initiatives
Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted.
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