Settlements Manager

Brook Green Supply (BGS) is a leading independent B2B gas and electricity supplier, delivering tailored energy supply and Net-Zero solutions to industrial and commercial consumers.

This role offers high ownership and visibility. You will influence how the business performs in industry processes and help to shape improved ways of working, reporting, and automation as the company grows.

Reporting to the Head of Billing & Settlements, the Settlements Manager leads the settlements function to deliver accurate and timely settlement for the portfolio.

You will lead experienced teams through portfolio growth, strengthen controls and reporting, and drive continuous improvement across settlement and metering activity. You will build strong working relationships with departments across the business to influence and provide expertise to understand the financial impact of settlement activity and to prioritise the right change.

• Maintain accurate reporting and dashboards. Use data to identify root causes, trends, and improvement opportunities.
• Own day-to-day settlement performance, driving high standards throughout end-to-end journey from acquisition to settlement, ensuring completion to industry and internal targets.
• Lead and develop your teams. Set clear objectives, coach performance, and ensure teams are equipped for upcoming industry change and portfolio growth.
• Build strong relationships with Billing, Customer Operations, Sales and across the wider business, championing metering and settlement, promoting data quality and building understanding, positioning Settlements as a core part of the customer experience.
• Drive gas transfer read acceptance and through early risk identification, ensure disputes and exceptions are resolved in a positive manner.
• Work closely with Finance to understand settlement variances and financial impacts, including risks and mitigations.
• Improve processes and controls, to drive right first-time settlement, reducing rework and manual inputs.
• Act as an escalation point for complex settlement issues. Coordinate cross-functional resolution and communicate clearly to stakeholders.

• Proven experience leading a gas or electricity settlements, metering, or billing team within the UK energy market.
• Strong understanding of settlement processes and the operational drivers of settlement quality.
• Able to translate settlement activity into financial impact and risk for stakeholders.
• Track record of continuous improvement, including process redesign, control strengthening, and use of data to drive change.
• Confident people leader. Able to motivate an established team, support development, and build a culture of ownership and curiosity.
• Strong stakeholder management across internal teams and external agents. Communicates issues, options, and decisions clearly.
• Analytical approach with strong Excel skills. Comfortable working with large datasets and operational MI.
• Experience improving or working with settlements, billing, or data platforms is desirable. Comfortable adopting new tools and automation.

Brook Green Supply is committed to ensuring equal opportunities, fairness of treatment, dignity and respect, and the elimination of all forms of discrimination in the workplace for all employees/contractors and job applicants. We will never ask if you have a disability at any point in the recruitment process. However, if you require any specific accommodations during the interview process, please let us know and we will do our best to support you.