LB RICHMOND UPON THAMES AND LB WANDSWORTH
Twickenham, London
Commissioning Manager PO6 £51,540 - £62,451 Permanent Full Time Richmond Civic Centre, Twickenham Objective of role We have an exciting opportunity for a Commissioning and Contract Manager to join our in adult social care team. You will play a vital part in commissioning and managing contracts for residential and nursing care services, using your expertise to make sure high quality services are delivered to our residents and demonstrate value for money. In this role, you will develop strong, collaborative relationships with social work teams, providers and wider partners, enabling you to spot and resolve issues early, drive continuous improvement, and support a stable and resilient care market.You will use data, market intelligence and contract management tools confidently to monitor service performance, manage risk and strengthen outcomes for the people who rely on these services. Our objective is to commission services that meet the needs of local residents, deliver value for money, and reflect the Council's commitment to high quality, inclusive and safe practice.We collaborate closely with the NHS, the voluntary sector, providers, carers and people with lived experience to make sure the services we design and deliver are truly shaped around what matters to residents. About the role This is a newly created role focusing on residential and nursing care services for older people, adults with a physical disability or sensory impairment and people with dementia, however the postholder may be expected to work across the whole portfolio of regulated adult social care services. You will take responsibility for contracts throughout their full lifecycle-from initial development and procurement through to ongoing monitoring, review and improvement.As part of this, you will work proactively with providers to address performance concerns, support service development and ensure contractual expectations are met.You will collaborate closely with colleagues across quality assurance, finance, procurement and facilities management, ensuring services consistently deliver the high standards and outcomes required across both boroughs. Your will be responsible for: Service mobilisation and ongoing contract and relationship management for Richmond care homes Leading commissioning and market development of residential and nursing care services in Richmond and Wandsworth. Driving improvements in service quality, value for money and outcomes through robust contract management and provider engagement Collaborating with operational social work teams, health partners and our local voluntary and community sector to ensure integrated and responsive pathways. Leading needs assessments, service reviews and co production activities with residents, unpaid carers and stakeholders Ensuring safeguarding principles and quality assurance frameworks are embedded across commissioned services. In return, you will be joining our dedicated and determined commissioning staff team.This is an extremely supportive team who is committed to delivering high-quality services and improving the lives of our residents through innovation, learning together and new ideas. Essential Qualifications, Skills and Experience We are looking for candidates with a proven track record in commissioning and service transformation, to include: Experience in service development and improvements, transformation, with project management skills Demonstrable experience commissioning or delivering accommodation with care services. Proven ability in contract management and compliance Effective communication and interpersonal skills with stakeholders at all levels Experience of developing and implementing policies and strategies. Educated to degree standard or equivalent by recent and relevant work experience Closing Date: 15th March 2026. Shortlisting Date: 16th & 17th March 2026. Interview Date: 25th March 2026 & 27th March 2026. Test/Presentation: To be provided to candidates prior to interview, to deliver on the day For an informal conversation please contact Hana Alipour- Mehraban Senior Commissioning Manager via - We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment. Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone.We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
Feb 27, 2026
Full time
Commissioning Manager PO6 £51,540 - £62,451 Permanent Full Time Richmond Civic Centre, Twickenham Objective of role We have an exciting opportunity for a Commissioning and Contract Manager to join our in adult social care team. You will play a vital part in commissioning and managing contracts for residential and nursing care services, using your expertise to make sure high quality services are delivered to our residents and demonstrate value for money. In this role, you will develop strong, collaborative relationships with social work teams, providers and wider partners, enabling you to spot and resolve issues early, drive continuous improvement, and support a stable and resilient care market.You will use data, market intelligence and contract management tools confidently to monitor service performance, manage risk and strengthen outcomes for the people who rely on these services. Our objective is to commission services that meet the needs of local residents, deliver value for money, and reflect the Council's commitment to high quality, inclusive and safe practice.We collaborate closely with the NHS, the voluntary sector, providers, carers and people with lived experience to make sure the services we design and deliver are truly shaped around what matters to residents. About the role This is a newly created role focusing on residential and nursing care services for older people, adults with a physical disability or sensory impairment and people with dementia, however the postholder may be expected to work across the whole portfolio of regulated adult social care services. You will take responsibility for contracts throughout their full lifecycle-from initial development and procurement through to ongoing monitoring, review and improvement.As part of this, you will work proactively with providers to address performance concerns, support service development and ensure contractual expectations are met.You will collaborate closely with colleagues across quality assurance, finance, procurement and facilities management, ensuring services consistently deliver the high standards and outcomes required across both boroughs. Your will be responsible for: Service mobilisation and ongoing contract and relationship management for Richmond care homes Leading commissioning and market development of residential and nursing care services in Richmond and Wandsworth. Driving improvements in service quality, value for money and outcomes through robust contract management and provider engagement Collaborating with operational social work teams, health partners and our local voluntary and community sector to ensure integrated and responsive pathways. Leading needs assessments, service reviews and co production activities with residents, unpaid carers and stakeholders Ensuring safeguarding principles and quality assurance frameworks are embedded across commissioned services. In return, you will be joining our dedicated and determined commissioning staff team.This is an extremely supportive team who is committed to delivering high-quality services and improving the lives of our residents through innovation, learning together and new ideas. Essential Qualifications, Skills and Experience We are looking for candidates with a proven track record in commissioning and service transformation, to include: Experience in service development and improvements, transformation, with project management skills Demonstrable experience commissioning or delivering accommodation with care services. Proven ability in contract management and compliance Effective communication and interpersonal skills with stakeholders at all levels Experience of developing and implementing policies and strategies. Educated to degree standard or equivalent by recent and relevant work experience Closing Date: 15th March 2026. Shortlisting Date: 16th & 17th March 2026. Interview Date: 25th March 2026 & 27th March 2026. Test/Presentation: To be provided to candidates prior to interview, to deliver on the day For an informal conversation please contact Hana Alipour- Mehraban Senior Commissioning Manager via - We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment. Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone.We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
Your New Role Are you a strategic leader with a passion for operational excellence and commercial performance? Do you bring strong experience in repairs and maintenance alongside robust financial oversight? If so, this could be your next move. Our repairs and maintenance service is expanding, delivering more across our property portfolio as we strive to lead our sector in customer service. We are looking for a Senior Operations Manager to play a pivotal role in ensuring the efficiency, performance and profitability of our response repairs service across London. You will be accountable for the delivery of a high-quality, customer-focused Response Repairs Service, including oversight of complaint handling. Leading a dedicated and high-performing team, you will ensure services are delivered with a strong commercial mindset while always keeping residents at the heart of decision-making. This is a role for someone who doesn't accept "the way it's always been done." We want innovation, forward-thinking leadership, and a proactive approach to continuous improvement. Key Responsibilities Lead and be accountable for operational delivery of the Response Repairs Service across London. Drive service excellence, ensuring high-quality outcomes and strong customer satisfaction. Ensure services are commercially sound, cost-effective and deliver value for money. Oversee financial forecasting, reconciliation and budget management in partnership with senior leaders and finance colleagues. Collaborate with internal stakeholders and resident panels to strengthen relationships and service outcomes. Lead complaint handling processes, ensuring learning and service improvement is embedded. Foster a culture of performance, accountability and continuous improvement. Working Arrangements You will be based in the London office (or main offices) a minimum of three days per week to collaborate closely with colleagues. The remaining two days can be worked flexibly from another office location or from home, depending on operational needs. A flexible and responsive approach is essential. About the Organisation We are a large housing provider managing over 58,000 homes and community assets, serving more than 113,000 customers across the South of England. Our vision is that everyone has the right to a safe, warm, sustainable home in a community where they can belong, grow and thrive. Over the next decade we are: Investing significantly in existing homes to improve building safety and energy efficiency. Delivering thousands of new homes to meet housing demand. Investing in communities to create opportunity and tackle local challenges. Strengthening our regional presence to ensure services are visible, accountable and locally connected. RG Setsquare is acting as an Employment Agency in relation to this vacancy.
Feb 26, 2026
Full time
Your New Role Are you a strategic leader with a passion for operational excellence and commercial performance? Do you bring strong experience in repairs and maintenance alongside robust financial oversight? If so, this could be your next move. Our repairs and maintenance service is expanding, delivering more across our property portfolio as we strive to lead our sector in customer service. We are looking for a Senior Operations Manager to play a pivotal role in ensuring the efficiency, performance and profitability of our response repairs service across London. You will be accountable for the delivery of a high-quality, customer-focused Response Repairs Service, including oversight of complaint handling. Leading a dedicated and high-performing team, you will ensure services are delivered with a strong commercial mindset while always keeping residents at the heart of decision-making. This is a role for someone who doesn't accept "the way it's always been done." We want innovation, forward-thinking leadership, and a proactive approach to continuous improvement. Key Responsibilities Lead and be accountable for operational delivery of the Response Repairs Service across London. Drive service excellence, ensuring high-quality outcomes and strong customer satisfaction. Ensure services are commercially sound, cost-effective and deliver value for money. Oversee financial forecasting, reconciliation and budget management in partnership with senior leaders and finance colleagues. Collaborate with internal stakeholders and resident panels to strengthen relationships and service outcomes. Lead complaint handling processes, ensuring learning and service improvement is embedded. Foster a culture of performance, accountability and continuous improvement. Working Arrangements You will be based in the London office (or main offices) a minimum of three days per week to collaborate closely with colleagues. The remaining two days can be worked flexibly from another office location or from home, depending on operational needs. A flexible and responsive approach is essential. About the Organisation We are a large housing provider managing over 58,000 homes and community assets, serving more than 113,000 customers across the South of England. Our vision is that everyone has the right to a safe, warm, sustainable home in a community where they can belong, grow and thrive. Over the next decade we are: Investing significantly in existing homes to improve building safety and energy efficiency. Delivering thousands of new homes to meet housing demand. Investing in communities to create opportunity and tackle local challenges. Strengthening our regional presence to ensure services are visible, accountable and locally connected. RG Setsquare is acting as an Employment Agency in relation to this vacancy.
Deputy Manager (12-month FTC) Contract Type: Full time, 12-month fixed term contract Salary: 31,668.00- 36,036.00 per annum- dependent on qualifications and experience Location: Poole Specific Hours: 40 hours per week Benefits: 33 days annual leave (includes bank holidays), company pension, employee discount scheme, access to wellbeing programmes, monthly clinical and professional supervision, ongoing professional training & supervision Who are we? Budwood, part of Polaris Community, is a local service dedicated to providing high-quality Children's Homes and 16+ Supported Accommodation. Our young people may have experienced adverse childhood experiences, and our aim is to offer them a stable, nurturing home environment where they can feel safe, grow in confidence, and gain the skills they need for adulthood and independence. The Role We're looking for a passionate and motivated Deputy Manager to support two of our Children's Residential Homes in Poole. You'll help lead the team, ensure high standards of care, and guide young people towards independent living. Key Responsibilities Act as Home Manager in their absence, under guidance from the Area Manager Support and motivate the staff team through supervision, coaching, mentoring, and development planning. Ensure high-quality care and accommodation for young people, aligned with placement plans. Build trusted relationships with young people, promoting safety, respect, and personal development. Champion a culture of listening, dignity, and empowerment for all young people. Promote collaborative working with families, education providers, health services, and local authorities. Ensure staff are trained in safeguarding and compliant with policies and refresher requirements. Be an ambassador for Budwood's therapeutic model, CATCH . Assist with rotas, budget management, and timesheet oversight. Lead new staff inductions and conduct absence review meetings. Oversee record-keeping (e.g. risk assessments, placement plans, weekly reports), ensuring accuracy and clarity. Guide the team in supporting young people's learning and emotional development. Manage home finances when needed. Ensure domestic standards are high, including meal preparation and home maintenance. Support inspections, audits, and uphold health & safety and fire safety compliance. Participate in the on-call rota. Engage in supervision, appraisal, and continuous professional development. What we need from you Diploma Level 3 in Health and Social Care, Children and Young People or equivalent or working towards. At least 2 years' experience of working within a residential children's home or Supported Living service Full UK driving licence and access to a vehicle. Understanding of The Children Act 1989 and 2004 and Supported Accommodation Quality Standards. Understanding of safeguarding, health & safety, and compliance in care settings. Experience in residential care, youth work, or working with young people with Emotional Behavioural Disorders (EBD). Leadership and team management skills. Strong communication and organisational skills. A proactive, flexible, and child-centred approach. Budwood Limited is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. The company is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Successful applicants will be subject to a DBS check at enhanced level if successful for the position. PandoLogic. Category:Social Services,
Feb 26, 2026
Full time
Deputy Manager (12-month FTC) Contract Type: Full time, 12-month fixed term contract Salary: 31,668.00- 36,036.00 per annum- dependent on qualifications and experience Location: Poole Specific Hours: 40 hours per week Benefits: 33 days annual leave (includes bank holidays), company pension, employee discount scheme, access to wellbeing programmes, monthly clinical and professional supervision, ongoing professional training & supervision Who are we? Budwood, part of Polaris Community, is a local service dedicated to providing high-quality Children's Homes and 16+ Supported Accommodation. Our young people may have experienced adverse childhood experiences, and our aim is to offer them a stable, nurturing home environment where they can feel safe, grow in confidence, and gain the skills they need for adulthood and independence. The Role We're looking for a passionate and motivated Deputy Manager to support two of our Children's Residential Homes in Poole. You'll help lead the team, ensure high standards of care, and guide young people towards independent living. Key Responsibilities Act as Home Manager in their absence, under guidance from the Area Manager Support and motivate the staff team through supervision, coaching, mentoring, and development planning. Ensure high-quality care and accommodation for young people, aligned with placement plans. Build trusted relationships with young people, promoting safety, respect, and personal development. Champion a culture of listening, dignity, and empowerment for all young people. Promote collaborative working with families, education providers, health services, and local authorities. Ensure staff are trained in safeguarding and compliant with policies and refresher requirements. Be an ambassador for Budwood's therapeutic model, CATCH . Assist with rotas, budget management, and timesheet oversight. Lead new staff inductions and conduct absence review meetings. Oversee record-keeping (e.g. risk assessments, placement plans, weekly reports), ensuring accuracy and clarity. Guide the team in supporting young people's learning and emotional development. Manage home finances when needed. Ensure domestic standards are high, including meal preparation and home maintenance. Support inspections, audits, and uphold health & safety and fire safety compliance. Participate in the on-call rota. Engage in supervision, appraisal, and continuous professional development. What we need from you Diploma Level 3 in Health and Social Care, Children and Young People or equivalent or working towards. At least 2 years' experience of working within a residential children's home or Supported Living service Full UK driving licence and access to a vehicle. Understanding of The Children Act 1989 and 2004 and Supported Accommodation Quality Standards. Understanding of safeguarding, health & safety, and compliance in care settings. Experience in residential care, youth work, or working with young people with Emotional Behavioural Disorders (EBD). Leadership and team management skills. Strong communication and organisational skills. A proactive, flexible, and child-centred approach. Budwood Limited is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. The company is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Successful applicants will be subject to a DBS check at enhanced level if successful for the position. PandoLogic. Category:Social Services,
Deputy Manager At Cambian, we aim to become the provider of the best quality behavioural health services in the UK. We change people's lives through our passionate care and expert approach, raising their expectations, stabilising their conditions and enabling them to achieve their personal best. Main Purpose of the Job: To assist the manager in achieving the aims and objectives of the Statement of Purpose. To deputise in the absence of the Registered Manager. To support and manage the staff to enable them to meet the needs of the children and young people. To undertake direct work with Children and young people as appropriate. To be the responsible person in managing child protection concerns and complaints. To work in partnership with other professionals to achieve optimum outcomes for young people. To offer supervision and support to senior staff in line with National Minimum Standards. New staff must be comfortable using an electronic care recording system on a daily basis to document, monitor, and update children and young people's records accurately. Experience with Clearcare is an advantage, but not essential, as full training will be provided. However, all staff are expected to confidently use digital systems as part of their day-to-day role. Duties & Responsibilities To meet the needs of children through: Ensuring that each young person has an allocated key worker Ensuring that each member of staff is aware of each child's placement plan and their responsibilities for its implementation Attending childcare reviews and planning meetings to provide information and achieve best outcomes for young people Undertaking direct work with young people and acting as an appropriate role model. Assist in developing systems in which young people are consulted about the quality of care they receive Maintaining accurate written records in logs, continuation sheets and files both to record information and enable regular monitoring and evaluation to take place Working in partnership with parents, carers and other professionals to safeguard and promote the welfare of young people. Chairing children's meetings and facilitating consultation with young people generally Acting as an appropriate adult at PACE interviews To manage a staff team through: Providing managerial control and direction in relation to staff duties and responsibilities. Assist with the recruitment and retention of staff including induction training for new staff into the home. Supervision of new starters during their probationary period. Develop a management style which balances the need to exercise control and give direction with the need to offer staff the opportunity to decision making Taking responsibility for planning shifts and ensuring their smooth running when on duty. Providing consultation and informal advice and support to staff in relation to day to day matters. Offering 1:1 supervision to staff in line with National Minimum Standards Identifying and progressing individual training and development needs of staff in the context of their personnel development plans Undertaking annual appraisal of staff Addressing issues in relation to conduct and competence of staff. Conduct management investigations when required. Assist the Registered Manager in promoting personal and professional development through the appropriate delegation of duties and responsibilities. Contributing to team and staff meetings to facilitate good communication and staff development Ensuring staff work within the Homes policies, procedures and National Minimum Standards requirements. To develop systems which ensure the effective allocation of resources through: Ensuring adequate staffing levels that meet the needs of the Home Ensuring that budgets are managed effectively and the use of finances is properly monitored including petty cash returns, weekly attendance records. Ensuring that company vehicles are clean and regularly maintained Monitoring closely the fabric of the building (including fixtures, amenities and grounds) and taking remedial action where necessary. To promote the efficient and effective operation of the Home through: Developing in consultation with young people and staff routines in relation to all aspects of child care. Clarifying expectations in relation to maintaining the Home in a clean and orderly condition. Creating rotas which fit best with children's needs and which allow proper handovers between shifts. Ensuring that there are appropriate and adequate reporting and recording system in place to comply with National Minimum Standards. Attending to all administration issues in relation to the Home and the provision of weekly management information reports for HQ. General Responsibilities: To assist the Registered Manager in the implementation of all aspects of the Statement of Purpose Contribute to the devising, implementing and evaluation of changes with the involvement of front-line staff to continually improve services, systems and standards, in conjunction with the Registered Manager and the Senior Management team To deputise in the absence of the Registered Manager To drive company vehicles - subject to policies and procedures To work on a rota basis according to the needs of young people To ensure that resources are allocated appropriately and financial records are accurately maintained To receive supervision in line with National Minimum Standards and to take responsibility for personal development and progress of individual training needs To carry out all other reasonable tasks or directed by the Registered Manager. PERSON SPECIFICATION DEPUTY MANAGER Essential/ Desirable Qualifications Secondary Education with good standard of literacy and numeracy NVQ 3 in caring for Children and Young People (or equivalent) Current driving license Knowledge & Skills Knowledge of National Minimum StandardsAwareness of Equal Opportunities/ADP issuesKnowledge of the Children Act and other relevant legislationTeam Building SkillsSupervision SkillsAbility to manage teams effectivelyAbility to communicate both verbally and in writing
Feb 25, 2026
Full time
Deputy Manager At Cambian, we aim to become the provider of the best quality behavioural health services in the UK. We change people's lives through our passionate care and expert approach, raising their expectations, stabilising their conditions and enabling them to achieve their personal best. Main Purpose of the Job: To assist the manager in achieving the aims and objectives of the Statement of Purpose. To deputise in the absence of the Registered Manager. To support and manage the staff to enable them to meet the needs of the children and young people. To undertake direct work with Children and young people as appropriate. To be the responsible person in managing child protection concerns and complaints. To work in partnership with other professionals to achieve optimum outcomes for young people. To offer supervision and support to senior staff in line with National Minimum Standards. New staff must be comfortable using an electronic care recording system on a daily basis to document, monitor, and update children and young people's records accurately. Experience with Clearcare is an advantage, but not essential, as full training will be provided. However, all staff are expected to confidently use digital systems as part of their day-to-day role. Duties & Responsibilities To meet the needs of children through: Ensuring that each young person has an allocated key worker Ensuring that each member of staff is aware of each child's placement plan and their responsibilities for its implementation Attending childcare reviews and planning meetings to provide information and achieve best outcomes for young people Undertaking direct work with young people and acting as an appropriate role model. Assist in developing systems in which young people are consulted about the quality of care they receive Maintaining accurate written records in logs, continuation sheets and files both to record information and enable regular monitoring and evaluation to take place Working in partnership with parents, carers and other professionals to safeguard and promote the welfare of young people. Chairing children's meetings and facilitating consultation with young people generally Acting as an appropriate adult at PACE interviews To manage a staff team through: Providing managerial control and direction in relation to staff duties and responsibilities. Assist with the recruitment and retention of staff including induction training for new staff into the home. Supervision of new starters during their probationary period. Develop a management style which balances the need to exercise control and give direction with the need to offer staff the opportunity to decision making Taking responsibility for planning shifts and ensuring their smooth running when on duty. Providing consultation and informal advice and support to staff in relation to day to day matters. Offering 1:1 supervision to staff in line with National Minimum Standards Identifying and progressing individual training and development needs of staff in the context of their personnel development plans Undertaking annual appraisal of staff Addressing issues in relation to conduct and competence of staff. Conduct management investigations when required. Assist the Registered Manager in promoting personal and professional development through the appropriate delegation of duties and responsibilities. Contributing to team and staff meetings to facilitate good communication and staff development Ensuring staff work within the Homes policies, procedures and National Minimum Standards requirements. To develop systems which ensure the effective allocation of resources through: Ensuring adequate staffing levels that meet the needs of the Home Ensuring that budgets are managed effectively and the use of finances is properly monitored including petty cash returns, weekly attendance records. Ensuring that company vehicles are clean and regularly maintained Monitoring closely the fabric of the building (including fixtures, amenities and grounds) and taking remedial action where necessary. To promote the efficient and effective operation of the Home through: Developing in consultation with young people and staff routines in relation to all aspects of child care. Clarifying expectations in relation to maintaining the Home in a clean and orderly condition. Creating rotas which fit best with children's needs and which allow proper handovers between shifts. Ensuring that there are appropriate and adequate reporting and recording system in place to comply with National Minimum Standards. Attending to all administration issues in relation to the Home and the provision of weekly management information reports for HQ. General Responsibilities: To assist the Registered Manager in the implementation of all aspects of the Statement of Purpose Contribute to the devising, implementing and evaluation of changes with the involvement of front-line staff to continually improve services, systems and standards, in conjunction with the Registered Manager and the Senior Management team To deputise in the absence of the Registered Manager To drive company vehicles - subject to policies and procedures To work on a rota basis according to the needs of young people To ensure that resources are allocated appropriately and financial records are accurately maintained To receive supervision in line with National Minimum Standards and to take responsibility for personal development and progress of individual training needs To carry out all other reasonable tasks or directed by the Registered Manager. PERSON SPECIFICATION DEPUTY MANAGER Essential/ Desirable Qualifications Secondary Education with good standard of literacy and numeracy NVQ 3 in caring for Children and Young People (or equivalent) Current driving license Knowledge & Skills Knowledge of National Minimum StandardsAwareness of Equal Opportunities/ADP issuesKnowledge of the Children Act and other relevant legislationTeam Building SkillsSupervision SkillsAbility to manage teams effectivelyAbility to communicate both verbally and in writing
Due to exciting growth plans Auxesia Homes are looking for a new Acquisition and Disposal Project Manager to oversee the pre-construction of their new build residential developments across the North West, Yorkshire and Midlands. It is a remote based role with travel to relevant schemes when required. Client Details Auxesia Homes is a Registered Provider of affordable homes, regulated by the Regulator of Social Housing. We provide affordable good-quality homes for those who serve our country and communities in collaboration with our housebuilder partners. We believe that those who serve our country and community deserve to be given highest priority when searching for their forever home. We pride ourselves in providing good quality. safe. energy-efficient home, to buy or rent in a place that they want to live. Our objective is to achieve and retain a leading position in our industry by providing quality homes at affordable prices as recognised by our customers, competitors and those who have a stake in our future success. Now due to exciting growth plans we are looking for a new Acquisition & Disposal Project Manager to oversee the pre-construction of their new build residential developments across the North West, Yorkshire and Midlands. It is a remote based role with travel to relevant schemes when required. Description Acquisition & Disposal Project Manager for affordable housing schemes across the North West, Yorkshire and Midlands. Largely based from home with some travel required to the head office in Knutsford and schemes within their regions. Manage the end-to-end acquisition of affordable housing projects, ensuring delivery against agreed targets, timelines, and budgets. Undertake detailed underwriting of investment opportunities, viability assessments, and risk analysis for proposed acquisitions. Undertake due diligence and coordinate legal, financial, and technical assessments to support acquisition viability. Point of contact for local authorities, developers, and planning consultants to ensure compliance with planning obligations, grant funding (e.g. Homes England), and regulatory standards. Maintain relationships with internal teams: legal, finance, and technical teams to ensure smooth project delivery. Input into monitoring project timelines, budgets, and performance against key milestones. Maintain accurate records and prepare reports for internal governance and board approval. Profile Proven experience in affordable housing acquisition and project delivery within a registered provider, fund, or development environment. Strong project management skills and ability to manage multiple schemes simultaneously. Strong underwriting capability, with the ability to interrogate financial models and appraisals. Solid knowledge of S106 agreements, housing development processes, affordable tenure structuring, and Homes England funding requirements. Demonstrates a strong attention to detail, particularly in contract review, financial modelling, and reporting Excellent communication, negotiation, and stakeholder management abilities. Experience working within or alongside a registered provider or housing association. Familiarity with development appraisal tools (e.g., ProVal or Excel-based models). Familiarity with Homes England programmes and compliance requirements. Strong report-writing and presentation skills, particularly for investment or board-level audiences. Job Offer Potential total earnings of 66,000 Base salary of 50 - 55,000 Car allowance of 6,000 Mileage travel 45p/mile Bonus performance circa 5,000 Employer matched pension scheme of 8% 25 days annual leave + bank holidays Home and flexible working BUPA private medical cover
Feb 25, 2026
Full time
Due to exciting growth plans Auxesia Homes are looking for a new Acquisition and Disposal Project Manager to oversee the pre-construction of their new build residential developments across the North West, Yorkshire and Midlands. It is a remote based role with travel to relevant schemes when required. Client Details Auxesia Homes is a Registered Provider of affordable homes, regulated by the Regulator of Social Housing. We provide affordable good-quality homes for those who serve our country and communities in collaboration with our housebuilder partners. We believe that those who serve our country and community deserve to be given highest priority when searching for their forever home. We pride ourselves in providing good quality. safe. energy-efficient home, to buy or rent in a place that they want to live. Our objective is to achieve and retain a leading position in our industry by providing quality homes at affordable prices as recognised by our customers, competitors and those who have a stake in our future success. Now due to exciting growth plans we are looking for a new Acquisition & Disposal Project Manager to oversee the pre-construction of their new build residential developments across the North West, Yorkshire and Midlands. It is a remote based role with travel to relevant schemes when required. Description Acquisition & Disposal Project Manager for affordable housing schemes across the North West, Yorkshire and Midlands. Largely based from home with some travel required to the head office in Knutsford and schemes within their regions. Manage the end-to-end acquisition of affordable housing projects, ensuring delivery against agreed targets, timelines, and budgets. Undertake detailed underwriting of investment opportunities, viability assessments, and risk analysis for proposed acquisitions. Undertake due diligence and coordinate legal, financial, and technical assessments to support acquisition viability. Point of contact for local authorities, developers, and planning consultants to ensure compliance with planning obligations, grant funding (e.g. Homes England), and regulatory standards. Maintain relationships with internal teams: legal, finance, and technical teams to ensure smooth project delivery. Input into monitoring project timelines, budgets, and performance against key milestones. Maintain accurate records and prepare reports for internal governance and board approval. Profile Proven experience in affordable housing acquisition and project delivery within a registered provider, fund, or development environment. Strong project management skills and ability to manage multiple schemes simultaneously. Strong underwriting capability, with the ability to interrogate financial models and appraisals. Solid knowledge of S106 agreements, housing development processes, affordable tenure structuring, and Homes England funding requirements. Demonstrates a strong attention to detail, particularly in contract review, financial modelling, and reporting Excellent communication, negotiation, and stakeholder management abilities. Experience working within or alongside a registered provider or housing association. Familiarity with development appraisal tools (e.g., ProVal or Excel-based models). Familiarity with Homes England programmes and compliance requirements. Strong report-writing and presentation skills, particularly for investment or board-level audiences. Job Offer Potential total earnings of 66,000 Base salary of 50 - 55,000 Car allowance of 6,000 Mileage travel 45p/mile Bonus performance circa 5,000 Employer matched pension scheme of 8% 25 days annual leave + bank holidays Home and flexible working BUPA private medical cover
Deputy Manager At Cambian, we aim to become the provider of the best quality behavioural health services in the UK. We change people's lives through our passionate care and expert approach, raising their expectations, stabilising their conditions and enabling them to achieve their personal best. Main Purpose of the Job: To assist the manager in achieving the aims and objectives of the Statement of Purpose. To deputise in the absence of the Registered Manager. To support and manage the staff to enable them to meet the needs of the children and young people. To undertake direct work with Children and young people as appropriate. To be the responsible person in managing child protection concerns and complaints. To work in partnership with other professionals to achieve optimum outcomes for young people. To offer supervision and support to senior staff in line with National Minimum Standards. Duties & Responsibilities To meet the needs of children through: Ensuring that each young person has an allocated key worker Ensuring that each member of staff is aware of each child's placement plan and their responsibilities for its implementation Attending childcare reviews and planning meetings to provide information and achieve best outcomes for young people Undertaking direct work with young people and acting as an appropriate role model. Assist in developing systems in which young people are consulted about the quality of care they receive Maintaining accurate written records in logs, continuation sheets and files both to record information and enable regular monitoring and evaluation to take place Working in partnership with parents, carers and other professionals to safeguard and promote the welfare of young people. Chairing children's meetings and facilitating consultation with young people generally Acting as an appropriate adult at PACE interviews New staff must be comfortable using an electronic care recording system on a daily basis to document, monitor, and update children and young people's records accurately. Experience with Clearcare is an advantage, but not essential, as full training will be provided. However, all staff are expected to confidently use digital systems as part of their day-to-day role. To manage a staff team through: Providing managerial control and direction in relation to staff duties and responsibilities. Assist with the recruitment and retention of staff including induction training for new staff into the home. Supervision of new starters during their probationary period. Develop a management style which balances the need to exercise control and give direction with the need to offer staff the opportunity to decision making Taking responsibility for planning shifts and ensuring their smooth running when on duty. Providing consultation and informal advice and support to staff in relation to day to day matters. Offering 1:1 supervision to staff in line with National Minimum Standards Identifying and progressing individual training and development needs of staff in the context of their personnel development plans Undertaking annual appraisal of staff Addressing issues in relation to conduct and competence of staff. Conduct management investigations when required. Assist the Registered Manager in promoting personal and professional development through the appropriate delegation of duties and responsibilities. Contributing to team and staff meetings to facilitate good communication and staff development Ensuring staff work within the Homes policies, procedures and National Minimum Standards requirements. To develop systems which ensure the effective allocation of resources through: Ensuring adequate staffing levels that meet the needs of the Home Ensuring that budgets are managed effectively and the use of finances is properly monitored including petty cash returns, weekly attendance records. Ensuring that company vehicles are clean and regularly maintained Monitoring closely the fabric of the building (including fixtures, amenities and grounds) and taking remedial action where necessary. To promote the efficient and effective operation of the Home through: Developing in consultation with young people and staff routines in relation to all aspects of child care. Clarifying expectations in relation to maintaining the Home in a clean and orderly condition. Creating rotas which fit best with children's needs and which allow proper handovers between shifts. Ensuring that there are appropriate and adequate reporting and recording system in place to comply with National Minimum Standards. Attending to all administration issues in relation to the Home and the provision of weekly management information reports for HQ. General Responsibilities: To assist the Registered Manager in the implementation of all aspects of the Statement of Purpose Contribute to the devising, implementing and evaluation of changes with the involvement of front-line staff to continually improve services, systems and standards, in conjunction with the Registered Manager and the Senior Management team To deputise in the absence of the Registered Manager To drive company vehicles - subject to policies and procedures To work on a rota basis according to the needs of young people To ensure that resources are allocated appropriately and financial records are accurately maintained To receive supervision in line with National Minimum Standards and to take responsibility for personal development and progress of individual training needs To carry out all other reasonable tasks or directed by the Registered Manager. PERSON SPECIFICATION DEPUTY MANAGER Essential/ Desirable Qualifications Secondary Education with good standard of literacy and numeracy NVQ 3 in caring for Children and Young People (or equivalent) Current driving license preferred but not essential Knowledge & Skills Knowledge of National Minimum StandardsAwareness of Equal Opportunities/ADP issuesKnowledge of the Children Act and other relevant legislationTeam Building SkillsSupervision SkillsAbility to manage teams effectivelyAbility to co
Feb 25, 2026
Full time
Deputy Manager At Cambian, we aim to become the provider of the best quality behavioural health services in the UK. We change people's lives through our passionate care and expert approach, raising their expectations, stabilising their conditions and enabling them to achieve their personal best. Main Purpose of the Job: To assist the manager in achieving the aims and objectives of the Statement of Purpose. To deputise in the absence of the Registered Manager. To support and manage the staff to enable them to meet the needs of the children and young people. To undertake direct work with Children and young people as appropriate. To be the responsible person in managing child protection concerns and complaints. To work in partnership with other professionals to achieve optimum outcomes for young people. To offer supervision and support to senior staff in line with National Minimum Standards. Duties & Responsibilities To meet the needs of children through: Ensuring that each young person has an allocated key worker Ensuring that each member of staff is aware of each child's placement plan and their responsibilities for its implementation Attending childcare reviews and planning meetings to provide information and achieve best outcomes for young people Undertaking direct work with young people and acting as an appropriate role model. Assist in developing systems in which young people are consulted about the quality of care they receive Maintaining accurate written records in logs, continuation sheets and files both to record information and enable regular monitoring and evaluation to take place Working in partnership with parents, carers and other professionals to safeguard and promote the welfare of young people. Chairing children's meetings and facilitating consultation with young people generally Acting as an appropriate adult at PACE interviews New staff must be comfortable using an electronic care recording system on a daily basis to document, monitor, and update children and young people's records accurately. Experience with Clearcare is an advantage, but not essential, as full training will be provided. However, all staff are expected to confidently use digital systems as part of their day-to-day role. To manage a staff team through: Providing managerial control and direction in relation to staff duties and responsibilities. Assist with the recruitment and retention of staff including induction training for new staff into the home. Supervision of new starters during their probationary period. Develop a management style which balances the need to exercise control and give direction with the need to offer staff the opportunity to decision making Taking responsibility for planning shifts and ensuring their smooth running when on duty. Providing consultation and informal advice and support to staff in relation to day to day matters. Offering 1:1 supervision to staff in line with National Minimum Standards Identifying and progressing individual training and development needs of staff in the context of their personnel development plans Undertaking annual appraisal of staff Addressing issues in relation to conduct and competence of staff. Conduct management investigations when required. Assist the Registered Manager in promoting personal and professional development through the appropriate delegation of duties and responsibilities. Contributing to team and staff meetings to facilitate good communication and staff development Ensuring staff work within the Homes policies, procedures and National Minimum Standards requirements. To develop systems which ensure the effective allocation of resources through: Ensuring adequate staffing levels that meet the needs of the Home Ensuring that budgets are managed effectively and the use of finances is properly monitored including petty cash returns, weekly attendance records. Ensuring that company vehicles are clean and regularly maintained Monitoring closely the fabric of the building (including fixtures, amenities and grounds) and taking remedial action where necessary. To promote the efficient and effective operation of the Home through: Developing in consultation with young people and staff routines in relation to all aspects of child care. Clarifying expectations in relation to maintaining the Home in a clean and orderly condition. Creating rotas which fit best with children's needs and which allow proper handovers between shifts. Ensuring that there are appropriate and adequate reporting and recording system in place to comply with National Minimum Standards. Attending to all administration issues in relation to the Home and the provision of weekly management information reports for HQ. General Responsibilities: To assist the Registered Manager in the implementation of all aspects of the Statement of Purpose Contribute to the devising, implementing and evaluation of changes with the involvement of front-line staff to continually improve services, systems and standards, in conjunction with the Registered Manager and the Senior Management team To deputise in the absence of the Registered Manager To drive company vehicles - subject to policies and procedures To work on a rota basis according to the needs of young people To ensure that resources are allocated appropriately and financial records are accurately maintained To receive supervision in line with National Minimum Standards and to take responsibility for personal development and progress of individual training needs To carry out all other reasonable tasks or directed by the Registered Manager. PERSON SPECIFICATION DEPUTY MANAGER Essential/ Desirable Qualifications Secondary Education with good standard of literacy and numeracy NVQ 3 in caring for Children and Young People (or equivalent) Current driving license preferred but not essential Knowledge & Skills Knowledge of National Minimum StandardsAwareness of Equal Opportunities/ADP issuesKnowledge of the Children Act and other relevant legislationTeam Building SkillsSupervision SkillsAbility to manage teams effectivelyAbility to co
Base Location:You'll be expected to spend 50% of your working week in one of the following locations Glasgow, Perth or Reading. Salary:£58,100 - £87,100 + performance-related bonus + a range of benefits to support your finances, wellbeing and family. Working Pattern:12 months Fixed Term Contract Full Time Flexible First options available The role As a Regulation Manager at SSEN Distribution, you'll be at the heart of our most critical work guiding the business through the delivery of our ED2 commitments while helping to craft a bold, future focused strategy for the next price control, ED3. This is a pivotal moment for the industry, and your expertise will help ensure we make the right decisions for our customers, communities and the transition to net zero. You will Support the business in shaping a strategy that delivers strong customer and business performance for the current price control period, while contributing to delivering strong outcomes in the next price control period. Oversee progress against regulatory commitments and outputs, monitor spend against allowances and work closely with multi disciplinary teams to maximise commercial value from the regulatory settlement. Shape SSEN Distribution's position on new policy areas, undertake qualitative and quantitative analysis to support that position, and communicate it in industry working groups and formal responses to Ofgem and Government. Represent SSEN Distribution at GB wide industry forums and working groups and engage with wider stakeholders as required. Offer expert guidance on key regulatory issues and trends affecting the business. Oversee internal processes and governance to maintain licence compliance, interpret new licence requirements, and work with operational teams to implement the necessary internal policies. You have Experience working within electricity distribution, transmission networks, or other utility sectors, with a strong understanding of statutory, regulatory and licence requirements. Experience of price control regulation, either within a regulated utility or a regulatory body. A proven ability to lead and manage multi disciplinary projects to successful outcomes, and to communicate complex issues clearly and succinctly to senior stakeholders. Experience conducting economic analysis on regulatory risk/reward or cost-benefit assessments for long term infrastructure investments (advantageous) The ability to build relationships and influence stakeholders outside the organisation (such as Ofgem), alongside strong policy and regulatory skills to develop robust, evidence based policies. Excellent critical thinking skills, with the ability to turn detailed analysis into clear insights and effectively test and challenge the analysis produced by others. The capability to manage expectations across a wide range of internal and external stakeholders, combined with a flexible and resilient approach to working under pressure, tight deadlines and shifting priorities. About SSE SSE's purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plan sees us investing £33bn in critical electricity infrastructure across the five years to 2030. SSEN Distribution, part of the wider SSE group, powers 3.9 million UK homes and businesses. Our team of more than 4,200 skilled engineers, customer service advisors and energy experts keep customers connected to a safe, reliable supply of electricity while investing in and developing the flexible networks needed for our low carbon future. Flexible benefits to fit your life Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave. Work with an equal opportunity employer SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact / to discuss how we can support you. We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry. Ready to apply? Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.
Feb 24, 2026
Full time
Base Location:You'll be expected to spend 50% of your working week in one of the following locations Glasgow, Perth or Reading. Salary:£58,100 - £87,100 + performance-related bonus + a range of benefits to support your finances, wellbeing and family. Working Pattern:12 months Fixed Term Contract Full Time Flexible First options available The role As a Regulation Manager at SSEN Distribution, you'll be at the heart of our most critical work guiding the business through the delivery of our ED2 commitments while helping to craft a bold, future focused strategy for the next price control, ED3. This is a pivotal moment for the industry, and your expertise will help ensure we make the right decisions for our customers, communities and the transition to net zero. You will Support the business in shaping a strategy that delivers strong customer and business performance for the current price control period, while contributing to delivering strong outcomes in the next price control period. Oversee progress against regulatory commitments and outputs, monitor spend against allowances and work closely with multi disciplinary teams to maximise commercial value from the regulatory settlement. Shape SSEN Distribution's position on new policy areas, undertake qualitative and quantitative analysis to support that position, and communicate it in industry working groups and formal responses to Ofgem and Government. Represent SSEN Distribution at GB wide industry forums and working groups and engage with wider stakeholders as required. Offer expert guidance on key regulatory issues and trends affecting the business. Oversee internal processes and governance to maintain licence compliance, interpret new licence requirements, and work with operational teams to implement the necessary internal policies. You have Experience working within electricity distribution, transmission networks, or other utility sectors, with a strong understanding of statutory, regulatory and licence requirements. Experience of price control regulation, either within a regulated utility or a regulatory body. A proven ability to lead and manage multi disciplinary projects to successful outcomes, and to communicate complex issues clearly and succinctly to senior stakeholders. Experience conducting economic analysis on regulatory risk/reward or cost-benefit assessments for long term infrastructure investments (advantageous) The ability to build relationships and influence stakeholders outside the organisation (such as Ofgem), alongside strong policy and regulatory skills to develop robust, evidence based policies. Excellent critical thinking skills, with the ability to turn detailed analysis into clear insights and effectively test and challenge the analysis produced by others. The capability to manage expectations across a wide range of internal and external stakeholders, combined with a flexible and resilient approach to working under pressure, tight deadlines and shifting priorities. About SSE SSE's purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plan sees us investing £33bn in critical electricity infrastructure across the five years to 2030. SSEN Distribution, part of the wider SSE group, powers 3.9 million UK homes and businesses. Our team of more than 4,200 skilled engineers, customer service advisors and energy experts keep customers connected to a safe, reliable supply of electricity while investing in and developing the flexible networks needed for our low carbon future. Flexible benefits to fit your life Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave. Work with an equal opportunity employer SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact / to discuss how we can support you. We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry. Ready to apply? Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.
Internal Job Title : Tenancy Coordinator Business : Lucy Real Estate Location : Oxford Job Reference No : 4436 Job Purpose : An exciting opportunity for an organised, motivated and enthusiastic individual to join our experienced team at Lucy Real Estate (LRE) as a Tenancy Coordinator. The role provides vital administrative support to the lettings function, working closely with the Property Managers and Estates Manager to ensure the efficient and compliant operation of the lettings process. Business Overview : Lucy Real Estate comprises Lucy Properties and Lucy Developments. Lucy Properties is a lettings & management business that invests in and manages 350 residential properties for over 850 tenants in Oxford, with in-house service and maintenance. Lucy Developments is a developer of high-end, sustainable homes for sale, with prime sites within a 90-minute commute time from Oxford. Job Context: The postholder will be responsible for a wide range of administrative duties, including tenancy administration, rent reviews, compliance checks, reporting, and financial checks. Accuracy, organisation, and the ability to manage multiple priorities are essential, as the role plays a key part in ensuring all lettings activities are carried out in a timely and professional manner. Job Dimensions: This role will be based at the Lucy Group headquarters in Jericho, Oxford and you will report to the LRE Estates Manager. You will be a key member of our small administrative team and will work closely with our Property Managers, finance, help desk and maintenance team. Lucy Group has operating businesses across multiple sectors: Lucy Controls, Lucy Electric and Lucy Real Estate. The Group creates wide-ranging products, services and solutions for customers across 60 countries in the UK, Europe, Middle East, Africa, Asia and Latin America. Lucy Real Estate owns and manages a property portfolio with an annual rental income in excess of £10m per annum consisting of residential and commercial property assets. As one of Oxford's largest private landlords it has the enviable reputation of being progressive, ethical and professional with a high-quality property portfolio. It also includes Lucy Developments, a property development business building premium houses and apartments for sale in Oxfordshire and surrounding counties. This is a fantastic opportunity to join an established and well-funded business as part of an experienced and enthusiastic team. Key Accountabilities: Prepare tenancy documents as requested by Property Managers Produce the monthly rent review spreadsheet Arrange and facilitate monthly rent review meetings with Property Managers and the Estates Manager Complete all monthly rent review documentation following meetings and issue correspondence to relevant tenants Arrange and conduct Right to Rent checks for all new tenants, ensuring ongoing compliance for existing tenants Carry out referencing checks for prospective tenants Register new tenancy deposits in accordance with regulatory requirements Run and review management reports to identify and resolve any discrepancies Maintain and update all digital filing systems in line with departmental procedures Manage tenancy end administration, including removing deposit certificates from the TDS, updating rent and responsibility records on Manhattan, archiving tenant records, and removing Right to Rent documentation Monitor unpaid rents for commercial properties and follow up as required to ensure timely payment Run weekly property management reports and forward them to the Finance team Run reports to verify that deposits received are accurate and correctly aligned with the corresponding tenancy records. Producing data analysis support to the Estates Manager, including producing graphs, building spreadsheets, and preparing other analytical outputs as required. Carry out additional administrative duties as requested by the Estates Manager, supporting the smooth running of day to day operations. Skills and Experience: Strong organisational skills, with the ability to manage multiple priorities effectively Excellent attention to detail, demonstrating a positive, confident, and proactive approach to tasks Time management skills, with the ability to meet deadlines and manage recurring monthly processes (e.g. rent reviews and reporting) High level of IT proficiency, including property management systems and Microsoft Office applications Experience with document management and digital filing systems, ensuring accuracy and audit readiness Knowledge of relevant property legislation and compliance requirements, or a willingness to develop this knowledge Confidentiality and data protection awareness, particularly when handling tenant information and compliance documentation Ability to work independently, using initiative while also collaborating closely with managers A collaborative team player with strong interpersonal skills Adaptable and resilient, with the ability to respond effectively to changing demands About Us: Lucy Properties is a property owner and lettings & management business within Oxfordshire. With an increasing focus on sustainable living, we invest in and manage over 500 lettable units with over 650 tenants. One of Oxford's largest private landlords, our properties - including residential units, offices, car parks and agricultural land - are managed and maintained in-house, providing an extremely high-quality service to residential and commercial tenants alike.
Feb 23, 2026
Full time
Internal Job Title : Tenancy Coordinator Business : Lucy Real Estate Location : Oxford Job Reference No : 4436 Job Purpose : An exciting opportunity for an organised, motivated and enthusiastic individual to join our experienced team at Lucy Real Estate (LRE) as a Tenancy Coordinator. The role provides vital administrative support to the lettings function, working closely with the Property Managers and Estates Manager to ensure the efficient and compliant operation of the lettings process. Business Overview : Lucy Real Estate comprises Lucy Properties and Lucy Developments. Lucy Properties is a lettings & management business that invests in and manages 350 residential properties for over 850 tenants in Oxford, with in-house service and maintenance. Lucy Developments is a developer of high-end, sustainable homes for sale, with prime sites within a 90-minute commute time from Oxford. Job Context: The postholder will be responsible for a wide range of administrative duties, including tenancy administration, rent reviews, compliance checks, reporting, and financial checks. Accuracy, organisation, and the ability to manage multiple priorities are essential, as the role plays a key part in ensuring all lettings activities are carried out in a timely and professional manner. Job Dimensions: This role will be based at the Lucy Group headquarters in Jericho, Oxford and you will report to the LRE Estates Manager. You will be a key member of our small administrative team and will work closely with our Property Managers, finance, help desk and maintenance team. Lucy Group has operating businesses across multiple sectors: Lucy Controls, Lucy Electric and Lucy Real Estate. The Group creates wide-ranging products, services and solutions for customers across 60 countries in the UK, Europe, Middle East, Africa, Asia and Latin America. Lucy Real Estate owns and manages a property portfolio with an annual rental income in excess of £10m per annum consisting of residential and commercial property assets. As one of Oxford's largest private landlords it has the enviable reputation of being progressive, ethical and professional with a high-quality property portfolio. It also includes Lucy Developments, a property development business building premium houses and apartments for sale in Oxfordshire and surrounding counties. This is a fantastic opportunity to join an established and well-funded business as part of an experienced and enthusiastic team. Key Accountabilities: Prepare tenancy documents as requested by Property Managers Produce the monthly rent review spreadsheet Arrange and facilitate monthly rent review meetings with Property Managers and the Estates Manager Complete all monthly rent review documentation following meetings and issue correspondence to relevant tenants Arrange and conduct Right to Rent checks for all new tenants, ensuring ongoing compliance for existing tenants Carry out referencing checks for prospective tenants Register new tenancy deposits in accordance with regulatory requirements Run and review management reports to identify and resolve any discrepancies Maintain and update all digital filing systems in line with departmental procedures Manage tenancy end administration, including removing deposit certificates from the TDS, updating rent and responsibility records on Manhattan, archiving tenant records, and removing Right to Rent documentation Monitor unpaid rents for commercial properties and follow up as required to ensure timely payment Run weekly property management reports and forward them to the Finance team Run reports to verify that deposits received are accurate and correctly aligned with the corresponding tenancy records. Producing data analysis support to the Estates Manager, including producing graphs, building spreadsheets, and preparing other analytical outputs as required. Carry out additional administrative duties as requested by the Estates Manager, supporting the smooth running of day to day operations. Skills and Experience: Strong organisational skills, with the ability to manage multiple priorities effectively Excellent attention to detail, demonstrating a positive, confident, and proactive approach to tasks Time management skills, with the ability to meet deadlines and manage recurring monthly processes (e.g. rent reviews and reporting) High level of IT proficiency, including property management systems and Microsoft Office applications Experience with document management and digital filing systems, ensuring accuracy and audit readiness Knowledge of relevant property legislation and compliance requirements, or a willingness to develop this knowledge Confidentiality and data protection awareness, particularly when handling tenant information and compliance documentation Ability to work independently, using initiative while also collaborating closely with managers A collaborative team player with strong interpersonal skills Adaptable and resilient, with the ability to respond effectively to changing demands About Us: Lucy Properties is a property owner and lettings & management business within Oxfordshire. With an increasing focus on sustainable living, we invest in and manage over 500 lettable units with over 650 tenants. One of Oxford's largest private landlords, our properties - including residential units, offices, car parks and agricultural land - are managed and maintained in-house, providing an extremely high-quality service to residential and commercial tenants alike.
Role: Residential Deputy Manager- Children's Home Contract: Full Time, permanent Salary : Base salary of 31,105.28 with the potential to earn up to 34,362.56 with sleep in shifts. Location: Carlisle Specific Hours : 42 hours per week- shift pattern on rotation We are currently seeking an experienced Residential Deputy Manager to join our services based in Carlisle. North Lakes Children's Services is a well-established local provider of therapeutic residential care and education for boys aged 6-18. We improve the resilience, self-esteem and abilities of all the young people we work with. We currently have a Management opportunity at our 4-bedroom home in Carlisle. Can you inspire your team? Have you an approachable leadership style? If you are a qualified and experienced Children's Home Deputy Manager, we would love to hear from you. Main Duties Responsible in ensuring that the Statement of Purpose is in place, and reflects the appropriate needs of young people that the home is working with and outlines qualifications, experience and expertise of the staff employed within the home. To be responsible for ensuring a full flow of information into and out of the team and to develop effective communication strategies and systems which assist staff in the operation of their duties. To be responsible for the effective management and development of a range of quality direct services to young people. To ensure that the policies and procedures of North Lakes Children's Services are implemented. To ensure that staff training and development needs are identified and ensuring that those needs are met. To assist in training staff as required. To ensure that all Health and Safety Regulations are complied with in accordance with North Lakes Children's Services policies, procedures and practices. To regularly inspect the condition of the structure, fabric, furnishings and fittings of the building to ensure that all necessary equipment, etc. is in good working order and of a reasonable and acceptable standard of repair. To ensure that effective finance budgets, control, administration and records comply with North Lakes Children's Services expectations and procedures. To promote and implement the companies Equality and Diversity policies and to ensure that staff understand and implement the companies Child Protection Procedures. Quality Assurance - To set, monitor and evaluate standards at individual, team performance and service quality Communication - To establish and manage the team communications systems ensuring that the Company procedures, policies, strategies and objectives are effectively communicated to all team members Professional Practice - To ensure that professional practice in the team is carried out to the highest standards and developed in line with the company stated objectives of continual improvement in quality of its service to the young people in our care and external professionals. General Management - To provide vision and leadership to staff within a specialist team, ensuring that effective systems are in place for workload allocation and management, the application of the company's policies and procedures, including those relating to equality, supervision and appraisal and all aspects of their performance, personal development, health and welfare. All Applicants must have: Have an understanding of the issues that face young people in care Hold Residential Childcare/Families Practitioner Diploma/Children and Young People's Workforce/NVQ Level 3 in Health & Social Care or equivalent Excellent communication and listening skills Be willing to learn Be able to work well as part of a small team Be willing to undertake a DBS check at enhanced level if successful for the position. Your DBS check shall be paid for by ourselves Experience with Emotional Behavioural Disorder, Social/Residential Work or Youth Work would be advantageous. Have a full, clean UK driving licence and be able to cover at other Residential Homes as and when needed. Benefits: A sleep-in allowance of 62.64 per night- potential extra earning of up to 3257.28 Shift Rotation: 2 days on, 2 days off, with staggered start times ranging from 8am, 12noon or 2pm (i.e. 8am-10pm, 12pm-10pm or 2pm-10pm). 6 weeks annual leave entitlement. Company pension Access to our Employee Discount Scheme, including discounts at various well-known retail companies Access to wellbeing supports via our Employee Assistance Programme Overtime and additional holiday pay at Christmas day and New Year's Day. Career progression opportunities Comprehensive annual training including: Child Development, Attachment Theory, PACE Model, Therapeutic Parenting, The Whole Brain Child Model. North Lakes is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. The company is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Successful applicants will be subject to a DBS check at enhanced level if successful for the position. PandoLogic. Category:Building Maintenance,
Feb 20, 2026
Full time
Role: Residential Deputy Manager- Children's Home Contract: Full Time, permanent Salary : Base salary of 31,105.28 with the potential to earn up to 34,362.56 with sleep in shifts. Location: Carlisle Specific Hours : 42 hours per week- shift pattern on rotation We are currently seeking an experienced Residential Deputy Manager to join our services based in Carlisle. North Lakes Children's Services is a well-established local provider of therapeutic residential care and education for boys aged 6-18. We improve the resilience, self-esteem and abilities of all the young people we work with. We currently have a Management opportunity at our 4-bedroom home in Carlisle. Can you inspire your team? Have you an approachable leadership style? If you are a qualified and experienced Children's Home Deputy Manager, we would love to hear from you. Main Duties Responsible in ensuring that the Statement of Purpose is in place, and reflects the appropriate needs of young people that the home is working with and outlines qualifications, experience and expertise of the staff employed within the home. To be responsible for ensuring a full flow of information into and out of the team and to develop effective communication strategies and systems which assist staff in the operation of their duties. To be responsible for the effective management and development of a range of quality direct services to young people. To ensure that the policies and procedures of North Lakes Children's Services are implemented. To ensure that staff training and development needs are identified and ensuring that those needs are met. To assist in training staff as required. To ensure that all Health and Safety Regulations are complied with in accordance with North Lakes Children's Services policies, procedures and practices. To regularly inspect the condition of the structure, fabric, furnishings and fittings of the building to ensure that all necessary equipment, etc. is in good working order and of a reasonable and acceptable standard of repair. To ensure that effective finance budgets, control, administration and records comply with North Lakes Children's Services expectations and procedures. To promote and implement the companies Equality and Diversity policies and to ensure that staff understand and implement the companies Child Protection Procedures. Quality Assurance - To set, monitor and evaluate standards at individual, team performance and service quality Communication - To establish and manage the team communications systems ensuring that the Company procedures, policies, strategies and objectives are effectively communicated to all team members Professional Practice - To ensure that professional practice in the team is carried out to the highest standards and developed in line with the company stated objectives of continual improvement in quality of its service to the young people in our care and external professionals. General Management - To provide vision and leadership to staff within a specialist team, ensuring that effective systems are in place for workload allocation and management, the application of the company's policies and procedures, including those relating to equality, supervision and appraisal and all aspects of their performance, personal development, health and welfare. All Applicants must have: Have an understanding of the issues that face young people in care Hold Residential Childcare/Families Practitioner Diploma/Children and Young People's Workforce/NVQ Level 3 in Health & Social Care or equivalent Excellent communication and listening skills Be willing to learn Be able to work well as part of a small team Be willing to undertake a DBS check at enhanced level if successful for the position. Your DBS check shall be paid for by ourselves Experience with Emotional Behavioural Disorder, Social/Residential Work or Youth Work would be advantageous. Have a full, clean UK driving licence and be able to cover at other Residential Homes as and when needed. Benefits: A sleep-in allowance of 62.64 per night- potential extra earning of up to 3257.28 Shift Rotation: 2 days on, 2 days off, with staggered start times ranging from 8am, 12noon or 2pm (i.e. 8am-10pm, 12pm-10pm or 2pm-10pm). 6 weeks annual leave entitlement. Company pension Access to our Employee Discount Scheme, including discounts at various well-known retail companies Access to wellbeing supports via our Employee Assistance Programme Overtime and additional holiday pay at Christmas day and New Year's Day. Career progression opportunities Comprehensive annual training including: Child Development, Attachment Theory, PACE Model, Therapeutic Parenting, The Whole Brain Child Model. North Lakes is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. The company is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Successful applicants will be subject to a DBS check at enhanced level if successful for the position. PandoLogic. Category:Building Maintenance,
Role: Residential Deputy Manager- Children's Home Contract: Full Time, permanent Salary : Base salary of 31,105.28 with the potential to earn up to 34,362.56 with sleep in shifts. Location: Wigton Specific Hours : 42 hours per week- shift pattern on rotation We are currently seeking an experienced Residential Deputy Manager to join our services based in Wigton. North Lakes Children's Services is a well-established local provider of therapeutic residential care and education for boys aged 6-18. We improve the resilience, self-esteem and abilities of all the young people we work with. We currently have a Management opportunity at our 4-bedroom home in Carlisle. Can you inspire your team? Have you an approachable leadership style? If you are a qualified and experienced Children's Home Deputy Manager, we would love to hear from you. Main Duties Responsible in ensuring that the Statement of Purpose is in place, and reflects the appropriate needs of young people that the home is working with and outlines qualifications, experience and expertise of the staff employed within the home. To be responsible for ensuring a full flow of information into and out of the team and to develop effective communication strategies and systems which assist staff in the operation of their duties. To be responsible for the effective management and development of a range of quality direct services to young people. To ensure that the policies and procedures of North Lakes Children's Services are implemented. To ensure that staff training and development needs are identified and ensuring that those needs are met. To assist in training staff as required. To ensure that all Health and Safety Regulations are complied with in accordance with North Lakes Children's Services policies, procedures and practices. To regularly inspect the condition of the structure, fabric, furnishings and fittings of the building to ensure that all necessary equipment, etc. is in good working order and of a reasonable and acceptable standard of repair. To ensure that effective finance budgets, control, administration and records comply with North Lakes Children's Services expectations and procedures. To promote and implement the companies Equality and Diversity policies and to ensure that staff understand and implement the companies Child Protection Procedures. Quality Assurance - To set, monitor and evaluate standards at individual, team performance and service quality Communication - To establish and manage the team communications systems ensuring that the Company procedures, policies, strategies and objectives are effectively communicated to all team members Professional Practice - To ensure that professional practice in the team is carried out to the highest standards and developed in line with the company stated objectives of continual improvement in quality of its service to the young people in our care and external professionals. All Applicants must have: Have an understanding of the issues that face young people in care Hold Residential Childcare/Families Practitioner Diploma/Children and Young People's Workforce/NVQ Level 3 in Health & Social Care or equivalent Excellent communication and listening skills Be willing to learn Be able to work well as part of a small team Be willing to undertake a DBS check at enhanced level if successful for the position. Your DBS check shall be paid for by ourselves Experience with Emotional Behavioural Disorder, Social/Residential Work or Youth Work would be advantageous. Have a full, clean UK driving licence and be able to cover at other Residential Homes as and when needed. Benefits: A sleep-in allowance of 62.64 per night- potential extra earning of up to 3257.28 Shift Rotation: 2 days on, 2 days off, with staggered start times ranging from 8am, 12noon or 2pm (i.e. 8am-10pm, 12pm-10pm or 2pm-10pm). 6 weeks annual leave entitlement Company pension Access to our Employee Discount Scheme, including discounts at various well-known retail companies Access to wellbeing supports via our Employee Assistance Programme Overtime and additional holiday pay at Christmas day and New Year's Day Career progression opportunities Comprehensive annual training including: Child Development, Attachment Theory, PACE Model, Therapeutic Parenting, The Whole Brain Child Model. North Lakes is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. The company is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Successful applicants will be subject to a DBS check at enhanced level if successful for the position. PandoLogic. Category:Building Maintenance,
Feb 20, 2026
Full time
Role: Residential Deputy Manager- Children's Home Contract: Full Time, permanent Salary : Base salary of 31,105.28 with the potential to earn up to 34,362.56 with sleep in shifts. Location: Wigton Specific Hours : 42 hours per week- shift pattern on rotation We are currently seeking an experienced Residential Deputy Manager to join our services based in Wigton. North Lakes Children's Services is a well-established local provider of therapeutic residential care and education for boys aged 6-18. We improve the resilience, self-esteem and abilities of all the young people we work with. We currently have a Management opportunity at our 4-bedroom home in Carlisle. Can you inspire your team? Have you an approachable leadership style? If you are a qualified and experienced Children's Home Deputy Manager, we would love to hear from you. Main Duties Responsible in ensuring that the Statement of Purpose is in place, and reflects the appropriate needs of young people that the home is working with and outlines qualifications, experience and expertise of the staff employed within the home. To be responsible for ensuring a full flow of information into and out of the team and to develop effective communication strategies and systems which assist staff in the operation of their duties. To be responsible for the effective management and development of a range of quality direct services to young people. To ensure that the policies and procedures of North Lakes Children's Services are implemented. To ensure that staff training and development needs are identified and ensuring that those needs are met. To assist in training staff as required. To ensure that all Health and Safety Regulations are complied with in accordance with North Lakes Children's Services policies, procedures and practices. To regularly inspect the condition of the structure, fabric, furnishings and fittings of the building to ensure that all necessary equipment, etc. is in good working order and of a reasonable and acceptable standard of repair. To ensure that effective finance budgets, control, administration and records comply with North Lakes Children's Services expectations and procedures. To promote and implement the companies Equality and Diversity policies and to ensure that staff understand and implement the companies Child Protection Procedures. Quality Assurance - To set, monitor and evaluate standards at individual, team performance and service quality Communication - To establish and manage the team communications systems ensuring that the Company procedures, policies, strategies and objectives are effectively communicated to all team members Professional Practice - To ensure that professional practice in the team is carried out to the highest standards and developed in line with the company stated objectives of continual improvement in quality of its service to the young people in our care and external professionals. All Applicants must have: Have an understanding of the issues that face young people in care Hold Residential Childcare/Families Practitioner Diploma/Children and Young People's Workforce/NVQ Level 3 in Health & Social Care or equivalent Excellent communication and listening skills Be willing to learn Be able to work well as part of a small team Be willing to undertake a DBS check at enhanced level if successful for the position. Your DBS check shall be paid for by ourselves Experience with Emotional Behavioural Disorder, Social/Residential Work or Youth Work would be advantageous. Have a full, clean UK driving licence and be able to cover at other Residential Homes as and when needed. Benefits: A sleep-in allowance of 62.64 per night- potential extra earning of up to 3257.28 Shift Rotation: 2 days on, 2 days off, with staggered start times ranging from 8am, 12noon or 2pm (i.e. 8am-10pm, 12pm-10pm or 2pm-10pm). 6 weeks annual leave entitlement Company pension Access to our Employee Discount Scheme, including discounts at various well-known retail companies Access to wellbeing supports via our Employee Assistance Programme Overtime and additional holiday pay at Christmas day and New Year's Day Career progression opportunities Comprehensive annual training including: Child Development, Attachment Theory, PACE Model, Therapeutic Parenting, The Whole Brain Child Model. North Lakes is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. The company is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Successful applicants will be subject to a DBS check at enhanced level if successful for the position. PandoLogic. Category:Building Maintenance,
Head of Marketing Department: Build to Rent Employment Type: Fixed Term - Full Time Location: Vauxhall, London Description Berkeley Living is a dedicated rental offering from the Berkeley Group, combining five decades of expertise in creating high quality homes and communities with a forward looking approach to modern living. Established to redefine the rental experience, Berkeley Living delivers homes of exceptional design and craftsmanship, supported by an unwavering commitment to service, care, and attention to detail. Our developments are located within established, well connected Berkeley communities, ensuring residents enjoy not only beautifully designed apartments but also thoughtfully curated public spaces, amenities, and excellent transport links. Every element has been considered to provide a seamless, stress free experience, where flexibility meets the reassurance of a trusted and responsible landlord. At the core of Berkeley Living is a belief that renting should be as effortless as it is rewarding. We remove complexity, anticipate needs, and foster welcoming environments where individuals can feel truly at home. In doing so, we set a new benchmark for renting - one that prioritises quality, integrity, and excellence at every stage. We are launching 6 schemes in 2026, based in Wood Green, Greenwich, Hendon, Slough, Wembley and Staines. Key Responsibilities We are seeking a highly strategic and innovative Head of Marketing to lead our brand strategies - to elevate brand awareness, which in turn will drive occupancy and revenue. This role will work closely with the operations, leasing and property teams, to ensure marketing efforts are aligned across the portfolio to deliver exceptional, seamless renting. Develop, lead and implement marketing strategies across the Berkeley Living portfolio. Oversee the overall marketing budget, working closely with the Head of Operations and Finance Director to predict projected spend and forecast for future communities joining the portfolio. This includes raising of POs and receipting of invoices to ensure budget is being adhered to. Brand management including defining brand positioning, messaging and identifying channels to build awareness. Oversee the creation of marketing collateral including print, out of home, digital assets and other advertising campaigns. Collaborate with the wider Group marketing teams to align marketing efforts with existing development brands and activities. Build strong relationships with internal stakeholders to ensure streamlined approach to overall development and corporate branding. Brief and manage external agencies to ensure timely delivery of marketing tools to support the leasing process including - photography, videography, brochures, out of home and digital advertising collateral in partnership with Head of Digital. Regular monitoring of market trends to ensure we stay ahead of the marketing, creating a dynamic marketing approach. Continuous interrogation of data insights to ensure we optimise spend and drive and maximise ROI. Management of marketing manager, providing guidance, leadership and setting appropriate KPIs for their personal and professional development. Working closely with our furniture provider(s) to agree interior design look and feel to ensure the smooth delivery of show apartments for each community. Overall organisation of key dates of delivery as part of an overall portfolio execution plan. Collaborating with our Head of Digital to ensure seamless management of our media schedule - including providing data insights to allow for dynamic reacting to market trends. Assisting the management teams of each community by providing them with any required marketing collateral. Continuous improvement of brand and digital strategy. Conduct regular community visits to ensure collateral has been installed as per requirements and looking its best. Act as overall brand guardian - ensuring all Berkeley Living colleagues implement the brand protocols at all times. This position is offered on a 6-12 month fixed term contract, with the potential for a permanent appointment subject to business requirements. Skills, Knowledge and Expertise Experience in property sector advantageous and launching a business to market is key. Strong organisational skills with track record of results driven success. Able to manage multiple projects efficiently and delegate / brief support as needed. Ability to manage own deadlines and take ownership, regularly reporting progress updates to line manager. Experience creating and executing strong marketing plans to hit set targets. Budget experience and familiar with reporting and cash flow management. Experience building presentations and presenting confidently. A confident communicator, used to presenting to varied audiences. Exceptional eye for detail with strong time and project management skills. A reasonable "perfectionist" who's passionate about getting the job right. Outgoing and confident outlook with a willingness to get stuck in. Problem solver with good ideas who uses initiative and is proactive. A good professional approach to work and able to adapt between informal and formal settings. Up to date with current brands and lifestyle trends. Confidence to raise concerns and ask questions as needed. Proactive and looks for answers rather than waits for them to ensure projects progress efficiently, and reports updates to keep team in the know. Agile and able to work to tight deadlines. Able to work reactively as needed, to focus on key priorities as day requires. Good grammar and experience producing comms and copywriting. An ability to think strategically and come up with marketing ideas, ability to understand market trends and respond to customers' wants and needs. Proven track record of delivering high quality marketing campaigns and able to report on ROI. This role is based in Vauxhall, with site travel required Benefits 25 days annual leave, increasing with service to 33 days. Health and wellbeing benefits including Private Medical Insurance. Lifestyle benefits including access to an online discount platform. Berkeley Foundation volunteer day. Private pension plan. Group life assurance. The standard default full time working hours in the office are 8am 5pm with core working hours 9am 4pm. Internal applicants: If you're an internal applicant, please ensure you've informed your line manager of your intention to apply for this position.
Feb 19, 2026
Full time
Head of Marketing Department: Build to Rent Employment Type: Fixed Term - Full Time Location: Vauxhall, London Description Berkeley Living is a dedicated rental offering from the Berkeley Group, combining five decades of expertise in creating high quality homes and communities with a forward looking approach to modern living. Established to redefine the rental experience, Berkeley Living delivers homes of exceptional design and craftsmanship, supported by an unwavering commitment to service, care, and attention to detail. Our developments are located within established, well connected Berkeley communities, ensuring residents enjoy not only beautifully designed apartments but also thoughtfully curated public spaces, amenities, and excellent transport links. Every element has been considered to provide a seamless, stress free experience, where flexibility meets the reassurance of a trusted and responsible landlord. At the core of Berkeley Living is a belief that renting should be as effortless as it is rewarding. We remove complexity, anticipate needs, and foster welcoming environments where individuals can feel truly at home. In doing so, we set a new benchmark for renting - one that prioritises quality, integrity, and excellence at every stage. We are launching 6 schemes in 2026, based in Wood Green, Greenwich, Hendon, Slough, Wembley and Staines. Key Responsibilities We are seeking a highly strategic and innovative Head of Marketing to lead our brand strategies - to elevate brand awareness, which in turn will drive occupancy and revenue. This role will work closely with the operations, leasing and property teams, to ensure marketing efforts are aligned across the portfolio to deliver exceptional, seamless renting. Develop, lead and implement marketing strategies across the Berkeley Living portfolio. Oversee the overall marketing budget, working closely with the Head of Operations and Finance Director to predict projected spend and forecast for future communities joining the portfolio. This includes raising of POs and receipting of invoices to ensure budget is being adhered to. Brand management including defining brand positioning, messaging and identifying channels to build awareness. Oversee the creation of marketing collateral including print, out of home, digital assets and other advertising campaigns. Collaborate with the wider Group marketing teams to align marketing efforts with existing development brands and activities. Build strong relationships with internal stakeholders to ensure streamlined approach to overall development and corporate branding. Brief and manage external agencies to ensure timely delivery of marketing tools to support the leasing process including - photography, videography, brochures, out of home and digital advertising collateral in partnership with Head of Digital. Regular monitoring of market trends to ensure we stay ahead of the marketing, creating a dynamic marketing approach. Continuous interrogation of data insights to ensure we optimise spend and drive and maximise ROI. Management of marketing manager, providing guidance, leadership and setting appropriate KPIs for their personal and professional development. Working closely with our furniture provider(s) to agree interior design look and feel to ensure the smooth delivery of show apartments for each community. Overall organisation of key dates of delivery as part of an overall portfolio execution plan. Collaborating with our Head of Digital to ensure seamless management of our media schedule - including providing data insights to allow for dynamic reacting to market trends. Assisting the management teams of each community by providing them with any required marketing collateral. Continuous improvement of brand and digital strategy. Conduct regular community visits to ensure collateral has been installed as per requirements and looking its best. Act as overall brand guardian - ensuring all Berkeley Living colleagues implement the brand protocols at all times. This position is offered on a 6-12 month fixed term contract, with the potential for a permanent appointment subject to business requirements. Skills, Knowledge and Expertise Experience in property sector advantageous and launching a business to market is key. Strong organisational skills with track record of results driven success. Able to manage multiple projects efficiently and delegate / brief support as needed. Ability to manage own deadlines and take ownership, regularly reporting progress updates to line manager. Experience creating and executing strong marketing plans to hit set targets. Budget experience and familiar with reporting and cash flow management. Experience building presentations and presenting confidently. A confident communicator, used to presenting to varied audiences. Exceptional eye for detail with strong time and project management skills. A reasonable "perfectionist" who's passionate about getting the job right. Outgoing and confident outlook with a willingness to get stuck in. Problem solver with good ideas who uses initiative and is proactive. A good professional approach to work and able to adapt between informal and formal settings. Up to date with current brands and lifestyle trends. Confidence to raise concerns and ask questions as needed. Proactive and looks for answers rather than waits for them to ensure projects progress efficiently, and reports updates to keep team in the know. Agile and able to work to tight deadlines. Able to work reactively as needed, to focus on key priorities as day requires. Good grammar and experience producing comms and copywriting. An ability to think strategically and come up with marketing ideas, ability to understand market trends and respond to customers' wants and needs. Proven track record of delivering high quality marketing campaigns and able to report on ROI. This role is based in Vauxhall, with site travel required Benefits 25 days annual leave, increasing with service to 33 days. Health and wellbeing benefits including Private Medical Insurance. Lifestyle benefits including access to an online discount platform. Berkeley Foundation volunteer day. Private pension plan. Group life assurance. The standard default full time working hours in the office are 8am 5pm with core working hours 9am 4pm. Internal applicants: If you're an internal applicant, please ensure you've informed your line manager of your intention to apply for this position.
About this role BlackRock is a global asset manager and technology provider dedicated to helping more and more people experience financial well being. Continuous innovation helps us bring the best of BlackRock to our clients, particularly as we expand and deepen our leadership in private markets, supported by Aladdin - BlackRock's end to end investment, risk and data platform. In this context, our key focus is building out front office capabilities to support deal & asset level analysis both for corporate and asset based underlying. This is critical for direct investors (GPs) to support their investment lifecycle on Aladdin, but also for allocators (LPs) who are looking for greater transparency on their portfolios and increasingly hold direct investments. Against this backdrop, the Private Markets Analytics Product team is looking for a Head of Asset level Analytics to lead the buildout of these capabilities - working closely with partners across Aladdin Product, Engineering, Data and broader BlackRock. The Private Markets Analytics Product team is focused on building the premier private markets analytics platform to support BlackRock's 2030 strategy. In practice this means: 1) crystallizing client needs and setting product strategy, 2) coordinating analytics delivery across Aladdin - from data to models & analytics services to user experience, and 3) assessing inorganic opportunities & partnerships that help us move faster. The ideal candidate will combine: i) a credit analytics background including a strong understanding of the private credit business context and resulting use cases, ii) strong horizontal leadership and coordination skills to bring multiple groups together, and iii) excellent problem solving skills that bridge technical and organizational aspects to move forward at pace. Key Responsibilities Set Product strategy: drive asset level analytics product strategy, leveraging a deep understanding of client needs (BlackRock risk and investment teams focused on Private credit, Asset based Finance, Infrastructure) as well as growing number of Aladdin clients that are leveraging Private Credit investment book of record functionality. Lead Analytics Product Delivery: coordinate analytics delivery across the Aladdin value chain to ensure quality end user experience - from data to models to analytics factory to APIs / UX, connecting people across Product, Engineering and Data organizations within Aladdin. This includes coordination of multiple delivery streams in line with PDLC / MDLC best practices and an "AI first" mindset as well as managing monthly Steering Committee updates on private markets asset level topics. Team development: lead a broad virtual team focused on asset level analytics - across many teams within Aladdin helping embed the deal level mindset and language to connect better with end users in this space. Stakeholder engagement: build strong relationships across BlackRock teams, with particular focus on PFS, RQA, PMG and GIP. Required Skills Industry experience: 10+ years of experience in credit with material exposure to unlisted credit (e.g. private credit underwriting, credit agency, bank lending, credit risk advisory). The ideal candidate will combine strong understanding of credit analytics techniques, ecosystem context (Insurance, Banks, Asset Managers) as well as use case depth (pre and post investment, PM/deal team and risk management). Horizontal leadership: demonstrated ability to lead across multiple verticals and matrixed organization structures, connecting BlackRock investment teams, client facing teams as well as Product, Engineering and Data teams across Aladdin. Critical thinking and problem solving: ability frame problems and to define path forward in the absence of an industry standard. In addition, the candidate should be comfortable challenging the status quo - asking hard question on why things are the way they are and proposing alternative solutions. Communication skills: demonstrated ability to simplify complex problems and crystallize proposed solutions in writing is critical given the number of teams involved and complexity of the content. Client delivery orientation: ability to listen and fully understand client needs (starting with BlackRock) is critical, to ensure the solutions designed are geared towards delightful client experience with analytics. AI proficiency: hands on comfort using AI tools (e.g., prompt based research, synthesis, data exploration - with awareness of AI limitations) and prompt engineering fundamentals (ability to create, test, iterate, and evaluate prompts/workflows to achieve consistent outputs). Preferred Qualifications and Skills CFA or CAIA qualification preferred Bachelor's degree in a relevant field and advanced degree preferred Proficiency in Microsoft Office suite, particularly Excel, PowerPoint and Word Prior exposure to private markets investment technology platforms (e.g. Aladdin/eFront, Chronograph, BlackMountain) preferred Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please : BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
Feb 19, 2026
Full time
About this role BlackRock is a global asset manager and technology provider dedicated to helping more and more people experience financial well being. Continuous innovation helps us bring the best of BlackRock to our clients, particularly as we expand and deepen our leadership in private markets, supported by Aladdin - BlackRock's end to end investment, risk and data platform. In this context, our key focus is building out front office capabilities to support deal & asset level analysis both for corporate and asset based underlying. This is critical for direct investors (GPs) to support their investment lifecycle on Aladdin, but also for allocators (LPs) who are looking for greater transparency on their portfolios and increasingly hold direct investments. Against this backdrop, the Private Markets Analytics Product team is looking for a Head of Asset level Analytics to lead the buildout of these capabilities - working closely with partners across Aladdin Product, Engineering, Data and broader BlackRock. The Private Markets Analytics Product team is focused on building the premier private markets analytics platform to support BlackRock's 2030 strategy. In practice this means: 1) crystallizing client needs and setting product strategy, 2) coordinating analytics delivery across Aladdin - from data to models & analytics services to user experience, and 3) assessing inorganic opportunities & partnerships that help us move faster. The ideal candidate will combine: i) a credit analytics background including a strong understanding of the private credit business context and resulting use cases, ii) strong horizontal leadership and coordination skills to bring multiple groups together, and iii) excellent problem solving skills that bridge technical and organizational aspects to move forward at pace. Key Responsibilities Set Product strategy: drive asset level analytics product strategy, leveraging a deep understanding of client needs (BlackRock risk and investment teams focused on Private credit, Asset based Finance, Infrastructure) as well as growing number of Aladdin clients that are leveraging Private Credit investment book of record functionality. Lead Analytics Product Delivery: coordinate analytics delivery across the Aladdin value chain to ensure quality end user experience - from data to models to analytics factory to APIs / UX, connecting people across Product, Engineering and Data organizations within Aladdin. This includes coordination of multiple delivery streams in line with PDLC / MDLC best practices and an "AI first" mindset as well as managing monthly Steering Committee updates on private markets asset level topics. Team development: lead a broad virtual team focused on asset level analytics - across many teams within Aladdin helping embed the deal level mindset and language to connect better with end users in this space. Stakeholder engagement: build strong relationships across BlackRock teams, with particular focus on PFS, RQA, PMG and GIP. Required Skills Industry experience: 10+ years of experience in credit with material exposure to unlisted credit (e.g. private credit underwriting, credit agency, bank lending, credit risk advisory). The ideal candidate will combine strong understanding of credit analytics techniques, ecosystem context (Insurance, Banks, Asset Managers) as well as use case depth (pre and post investment, PM/deal team and risk management). Horizontal leadership: demonstrated ability to lead across multiple verticals and matrixed organization structures, connecting BlackRock investment teams, client facing teams as well as Product, Engineering and Data teams across Aladdin. Critical thinking and problem solving: ability frame problems and to define path forward in the absence of an industry standard. In addition, the candidate should be comfortable challenging the status quo - asking hard question on why things are the way they are and proposing alternative solutions. Communication skills: demonstrated ability to simplify complex problems and crystallize proposed solutions in writing is critical given the number of teams involved and complexity of the content. Client delivery orientation: ability to listen and fully understand client needs (starting with BlackRock) is critical, to ensure the solutions designed are geared towards delightful client experience with analytics. AI proficiency: hands on comfort using AI tools (e.g., prompt based research, synthesis, data exploration - with awareness of AI limitations) and prompt engineering fundamentals (ability to create, test, iterate, and evaluate prompts/workflows to achieve consistent outputs). Preferred Qualifications and Skills CFA or CAIA qualification preferred Bachelor's degree in a relevant field and advanced degree preferred Proficiency in Microsoft Office suite, particularly Excel, PowerPoint and Word Prior exposure to private markets investment technology platforms (e.g. Aladdin/eFront, Chronograph, BlackMountain) preferred Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please : BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
Deputy Manager (12-month FTC) Contract Type: Full time, 12-month fixed term contract Salary: 31,668.00- 36,036.00 per annum- dependent on qualifications and experience Location: Poole Specific Hours: 40 hours per week Benefits: 33 days annual leave (includes bank holidays), company pension, employee discount scheme, access to wellbeing programmes, monthly clinical and professional supervision, ongoing professional training & supervision Who are we? Budwood, part of Polaris Community, is a local service dedicated to providing high-quality Children's Homes and 16+ Supported Accommodation. Our young people may have experienced adverse childhood experiences, and our aim is to offer them a stable, nurturing home environment where they can feel safe, grow in confidence, and gain the skills they need for adulthood and independence. The Role We're looking for a passionate and motivated Deputy Manager to support two of our Children's Residential Homes in Poole. You'll help lead the team, ensure high standards of care, and guide young people towards independent living. Key Responsibilities Act as Home Manager in their absence, under guidance from the Area Manager Support and motivate the staff team through supervision, coaching, mentoring, and development planning. Ensure high-quality care and accommodation for young people, aligned with placement plans. Build trusted relationships with young people, promoting safety, respect, and personal development. Champion a culture of listening, dignity, and empowerment for all young people. Promote collaborative working with families, education providers, health services, and local authorities. Ensure staff are trained in safeguarding and compliant with policies and refresher requirements. Be an ambassador for Budwood's therapeutic model, CATCH . Assist with rotas, budget management, and timesheet oversight. Lead new staff inductions and conduct absence review meetings. Oversee record-keeping (e.g. risk assessments, placement plans, weekly reports), ensuring accuracy and clarity. Guide the team in supporting young people's learning and emotional development. Manage home finances when needed. Ensure domestic standards are high, including meal preparation and home maintenance. Support inspections, audits, and uphold health & safety and fire safety compliance. Participate in the on-call rota. Engage in supervision, appraisal, and continuous professional development. What we need from you Diploma Level 3 in Health and Social Care, Children and Young People or equivalent or working towards. At least 2 years' experience of working within a residential children's home or Supported Living service Full UK driving licence and access to a vehicle. Understanding of The Children Act 1989 and 2004 and Supported Accommodation Quality Standards. Understanding of safeguarding, health & safety, and compliance in care settings. Experience in residential care, youth work, or working with young people with Emotional Behavioural Disorders (EBD). Leadership and team management skills. Strong communication and organisational skills. A proactive, flexible, and child-centred approach. Budwood Limited is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. The company is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Successful applicants will be subject to a DBS check at enhanced level if successful for the position. PandoLogic. Category:Social Services,
Feb 18, 2026
Full time
Deputy Manager (12-month FTC) Contract Type: Full time, 12-month fixed term contract Salary: 31,668.00- 36,036.00 per annum- dependent on qualifications and experience Location: Poole Specific Hours: 40 hours per week Benefits: 33 days annual leave (includes bank holidays), company pension, employee discount scheme, access to wellbeing programmes, monthly clinical and professional supervision, ongoing professional training & supervision Who are we? Budwood, part of Polaris Community, is a local service dedicated to providing high-quality Children's Homes and 16+ Supported Accommodation. Our young people may have experienced adverse childhood experiences, and our aim is to offer them a stable, nurturing home environment where they can feel safe, grow in confidence, and gain the skills they need for adulthood and independence. The Role We're looking for a passionate and motivated Deputy Manager to support two of our Children's Residential Homes in Poole. You'll help lead the team, ensure high standards of care, and guide young people towards independent living. Key Responsibilities Act as Home Manager in their absence, under guidance from the Area Manager Support and motivate the staff team through supervision, coaching, mentoring, and development planning. Ensure high-quality care and accommodation for young people, aligned with placement plans. Build trusted relationships with young people, promoting safety, respect, and personal development. Champion a culture of listening, dignity, and empowerment for all young people. Promote collaborative working with families, education providers, health services, and local authorities. Ensure staff are trained in safeguarding and compliant with policies and refresher requirements. Be an ambassador for Budwood's therapeutic model, CATCH . Assist with rotas, budget management, and timesheet oversight. Lead new staff inductions and conduct absence review meetings. Oversee record-keeping (e.g. risk assessments, placement plans, weekly reports), ensuring accuracy and clarity. Guide the team in supporting young people's learning and emotional development. Manage home finances when needed. Ensure domestic standards are high, including meal preparation and home maintenance. Support inspections, audits, and uphold health & safety and fire safety compliance. Participate in the on-call rota. Engage in supervision, appraisal, and continuous professional development. What we need from you Diploma Level 3 in Health and Social Care, Children and Young People or equivalent or working towards. At least 2 years' experience of working within a residential children's home or Supported Living service Full UK driving licence and access to a vehicle. Understanding of The Children Act 1989 and 2004 and Supported Accommodation Quality Standards. Understanding of safeguarding, health & safety, and compliance in care settings. Experience in residential care, youth work, or working with young people with Emotional Behavioural Disorders (EBD). Leadership and team management skills. Strong communication and organisational skills. A proactive, flexible, and child-centred approach. Budwood Limited is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. The company is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Successful applicants will be subject to a DBS check at enhanced level if successful for the position. PandoLogic. Category:Social Services,
Project Officer - Service Charges Location: Hybrid and Didsbury, Manchester Salary: 43,927.00 (pay award pending) Full time / 35 hours per week Fixed term contract - 9 months Agile working with 3 Days per week in the Office About Us Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,500 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness and pride in neighbourhoods. Our REACH values of Respect, Equity, Ambition, Compassion and Honesty reflect Southway's culture, how we deliver our services, and our relationships with customers, colleagues and partners. Southway values diversity in all aspects of its communities and operations. About the Role We have an exciting opportunity for a Project Officer - Service Charges to join our Customers & Communities team on a fixed term basis. This role will play a key part in delivering Southway's Service Charge Improvement Plan over the next nine months. You will coordinate and deliver improvements to our customer-facing service charge processes, ensuring communications are clear, compliant, and helpful for tenants. Responsibilities include drafting correspondence, preparing explanatory materials, updating our website and intranet, resolving queries and Stage 1 complaints. You will review wider Southway customer-facing services, recommending future delivery methods. This involves identifying gaps and opportunities to strengthen tenant experience, ensuring our processes reflect customer feedback, regulatory requirements, and best practice. You will also drive forward the service charge improvement plan by organising meetings, tracking actions, updating colleagues on progress, and contributing to the development of new procedures, materials, and ways of working. To achieve this, you will lead collaboration across our Finance, Income and wider teams, working closely with our Finance Manager - Rent & Service Charges What we are looking for Someone with strong organisational skills, excellent communication, and a customer focused mindset. You will be confident preparing clear written materials, working collaboratively with colleagues across teams, and bringing forward practical solutions. An understanding of service charges within the social housing sector is desirable, with a commitment to developing your knowledge further. For the right person we offer a 35-hour week, competitive salary, excellent contributory pension scheme, and 25 days holiday increasing to 30 days. Closing Date: 15 March 2026 For an informal discussion please contact Katie Teasdale, Assistant Director Customers and Communities at . Applications are being reviewed as they are received, and interviews will be arranged for successful candidates in date order. The Trust reserves the right to remove the job advert once vacant positions have been recruited, please do not wait until the closing date to apply. Strictly no agencies. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or from an ethnic minority background or ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form. Please let us know about any special arrangements you would like us to make if you are invited in for an interview. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
Feb 16, 2026
Contractor
Project Officer - Service Charges Location: Hybrid and Didsbury, Manchester Salary: 43,927.00 (pay award pending) Full time / 35 hours per week Fixed term contract - 9 months Agile working with 3 Days per week in the Office About Us Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,500 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness and pride in neighbourhoods. Our REACH values of Respect, Equity, Ambition, Compassion and Honesty reflect Southway's culture, how we deliver our services, and our relationships with customers, colleagues and partners. Southway values diversity in all aspects of its communities and operations. About the Role We have an exciting opportunity for a Project Officer - Service Charges to join our Customers & Communities team on a fixed term basis. This role will play a key part in delivering Southway's Service Charge Improvement Plan over the next nine months. You will coordinate and deliver improvements to our customer-facing service charge processes, ensuring communications are clear, compliant, and helpful for tenants. Responsibilities include drafting correspondence, preparing explanatory materials, updating our website and intranet, resolving queries and Stage 1 complaints. You will review wider Southway customer-facing services, recommending future delivery methods. This involves identifying gaps and opportunities to strengthen tenant experience, ensuring our processes reflect customer feedback, regulatory requirements, and best practice. You will also drive forward the service charge improvement plan by organising meetings, tracking actions, updating colleagues on progress, and contributing to the development of new procedures, materials, and ways of working. To achieve this, you will lead collaboration across our Finance, Income and wider teams, working closely with our Finance Manager - Rent & Service Charges What we are looking for Someone with strong organisational skills, excellent communication, and a customer focused mindset. You will be confident preparing clear written materials, working collaboratively with colleagues across teams, and bringing forward practical solutions. An understanding of service charges within the social housing sector is desirable, with a commitment to developing your knowledge further. For the right person we offer a 35-hour week, competitive salary, excellent contributory pension scheme, and 25 days holiday increasing to 30 days. Closing Date: 15 March 2026 For an informal discussion please contact Katie Teasdale, Assistant Director Customers and Communities at . Applications are being reviewed as they are received, and interviews will be arranged for successful candidates in date order. The Trust reserves the right to remove the job advert once vacant positions have been recruited, please do not wait until the closing date to apply. Strictly no agencies. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or from an ethnic minority background or ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form. Please let us know about any special arrangements you would like us to make if you are invited in for an interview. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
About The Role Are you ready to make a strategic impact in a growing, purpose-led organisation? Bromford Flagship LiveWest is seeking two passionate and experienced HR Services Leads - one to support our Development & Finance directorates and another to support our Central Services teams. Key Responsibilities Lead HR service delivery for your area (Development & Finance or Central Services), managing a team of HR professionals of varying levels of seniority to deliver high-quality and responsive support to managers and colleagues. Play a key role in shaping people centred approaches, systems and processes that enable great performance and organisational effectiveness. Work collaboratively with HR Business Partners, directors and operational leads to drive HR excellence and deliver against strategic People Plans. Champion best practice in employee experience, compliance, and continuous improvement. Why Join Bromford Flagship LiveWest This role is being offered on a full time, permanent basis working 37 hours per week. Hybrid working is available for this role working 2 - 3 days per week in the office, dependent on business need. We are open to applications from talented professionals based across our operating areas in the Southwest, West, Midlands or East Anglia - reflecting our geographically diverse organisation and flexible ways of working. About The Candidate To be successful in your application for the role of HR Services Lead, you will have the following role specific skills and experience: Strong HR service delivery experience, ideally within a complex, multi-site organisation. Excellent stakeholder management and communication skills. A proactive, solutions-focused approach. Experience of developing and leading a diverse team of HR professionals. CIPD qualification (or equivalent) and a solid grounding in HR operations and policy. Please note: This role is not eligible for CoS. Applicants must have the right to work in the UK for the full duration of the role without requiring a CoS. Our Reward and Benefits Working Style: Hybrid working with 2 - 3 days in the office to support your work/life balance. Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles). Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme. Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card. Learning and Development: Invest in your future with ongoing personal and professional growth opportunities. Family Support: Policies designed to help you balance work and family life, including a new child payment. Wellbeing Matters: Prioritise your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs. Smarter Travel: Save with our Cycle to Work and Car Benefit schemes. Giving Back: Up to four paid volunteering days a year to support our communities. About Us We are Bromford Flagship LiveWest, a place-based affordable housing provider operating across the Southwest, West, Midlands and East of England. We serve more than 300,000 customers and manage over 120,000 homes, making us one of the UK's largest and most ambitious providers of affordable homes. Our purpose is about more than housing - it's about enabling people and communities to thrive. We are proud of our people and the difference they make every day. With around 5,500 colleagues working across diverse locations, we support our customers through great services, innovative thinking and a commitment to place-based working. What We Do At Bromford Flagship LiveWest we: deliver and maintain social and affordable housing; design and build thousands of new homes each year; invest in neighbourhoods, wellbeing and community outcomes; work collaboratively with partners to create places where people can truly thrive.
Feb 15, 2026
Full time
About The Role Are you ready to make a strategic impact in a growing, purpose-led organisation? Bromford Flagship LiveWest is seeking two passionate and experienced HR Services Leads - one to support our Development & Finance directorates and another to support our Central Services teams. Key Responsibilities Lead HR service delivery for your area (Development & Finance or Central Services), managing a team of HR professionals of varying levels of seniority to deliver high-quality and responsive support to managers and colleagues. Play a key role in shaping people centred approaches, systems and processes that enable great performance and organisational effectiveness. Work collaboratively with HR Business Partners, directors and operational leads to drive HR excellence and deliver against strategic People Plans. Champion best practice in employee experience, compliance, and continuous improvement. Why Join Bromford Flagship LiveWest This role is being offered on a full time, permanent basis working 37 hours per week. Hybrid working is available for this role working 2 - 3 days per week in the office, dependent on business need. We are open to applications from talented professionals based across our operating areas in the Southwest, West, Midlands or East Anglia - reflecting our geographically diverse organisation and flexible ways of working. About The Candidate To be successful in your application for the role of HR Services Lead, you will have the following role specific skills and experience: Strong HR service delivery experience, ideally within a complex, multi-site organisation. Excellent stakeholder management and communication skills. A proactive, solutions-focused approach. Experience of developing and leading a diverse team of HR professionals. CIPD qualification (or equivalent) and a solid grounding in HR operations and policy. Please note: This role is not eligible for CoS. Applicants must have the right to work in the UK for the full duration of the role without requiring a CoS. Our Reward and Benefits Working Style: Hybrid working with 2 - 3 days in the office to support your work/life balance. Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles). Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme. Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card. Learning and Development: Invest in your future with ongoing personal and professional growth opportunities. Family Support: Policies designed to help you balance work and family life, including a new child payment. Wellbeing Matters: Prioritise your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs. Smarter Travel: Save with our Cycle to Work and Car Benefit schemes. Giving Back: Up to four paid volunteering days a year to support our communities. About Us We are Bromford Flagship LiveWest, a place-based affordable housing provider operating across the Southwest, West, Midlands and East of England. We serve more than 300,000 customers and manage over 120,000 homes, making us one of the UK's largest and most ambitious providers of affordable homes. Our purpose is about more than housing - it's about enabling people and communities to thrive. We are proud of our people and the difference they make every day. With around 5,500 colleagues working across diverse locations, we support our customers through great services, innovative thinking and a commitment to place-based working. What We Do At Bromford Flagship LiveWest we: deliver and maintain social and affordable housing; design and build thousands of new homes each year; invest in neighbourhoods, wellbeing and community outcomes; work collaboratively with partners to create places where people can truly thrive.
Are you a seasoned Payroll Manager with deep, hands on legislative payroll expertise? We're looking for an experienced payroll professional who thrives in a fast-paced environment and brings a strong track record of delivering accurate, compliant, and efficient payroll services. As our Payroll Manager, you'll play a key role in ensuring our people are paid correctly and on time, while maintaining the highest standards of governance and compliance. You'll be CIPP qualified, confident navigating complex payroll legislation, and experienced in managing end to end processes using ResourceLink. If you're a proactive problem solver with exceptional attention to detail and a passion for getting things right, we'd love to hear from you. We work in a hybrid way, with a requirement to travel into our Walsall office 2-3 times a week to work with the team. The Payroll Team are an integral part of Rewards and Benefits Team reporting directly to the Director of Rewards and Benefits . They will act as the key interface for the HomeServe payroll and will review, improve and stabilise the Payroll service provision. They will also support the Director of Rewards and Benefits in the development and delivery of the Payroll strategy and achievement of agreed business objectives. PRINCIPAL ACCOUNTABILITIES: Responsible for all day to day activities Escalation point of contact for Payroll queries. Responsible for production of P11D's and Payrolling benefits Responsible for HMRC reconciliation/payments Responsible for Pension reconciliation/payments Analyses and solves business questions, problems and / or requests efficiently and effectively Monitors payroll Process/Risks and Controls Mentoring Payroll Advisor Responsible for End of Year Activities Coordinate the implementation of any new mergers and or acquisitions, running parallel payrolls and implementing features that enhance the day to day processing, through to reconciliation. Coordinate the testing and support the release of payroll patches and upgrades from the payroll provider. Effectively manage the payroll function, providing an accurate and timely payroll service to all employees Consult with Finance where required to ensure accurate financial postings and reconciliations To proactively improve the customer service experience for HomeServe employees Coordinates the management of applicable change programmes to meet business objectives including Pay Review, Pay Harmonisation, changes to Terms & Conditions. Ensure Payroll operate within the defined Company policies and procedures for continued effectiveness. Ensure best practice advice is followed on items outside of policy. Liaise with the business to ensure all payroll specific requirements are understood, actioned and implemented effectively To consistently role model the company values and behaviours through our People Promises and encourage others to do the same About You To be successful in this role you will need to have the following knowledge, skills and attributes: Excellent IT Skills - Knowledge of Microsoft office suite particularly Excel including v look ups A high Level of accuracy and attention to detail Good communication Skills Clear and logical thinking Good organisational skills and an ability to work to deadlines A high level of legislative payroll knowledge
Feb 15, 2026
Full time
Are you a seasoned Payroll Manager with deep, hands on legislative payroll expertise? We're looking for an experienced payroll professional who thrives in a fast-paced environment and brings a strong track record of delivering accurate, compliant, and efficient payroll services. As our Payroll Manager, you'll play a key role in ensuring our people are paid correctly and on time, while maintaining the highest standards of governance and compliance. You'll be CIPP qualified, confident navigating complex payroll legislation, and experienced in managing end to end processes using ResourceLink. If you're a proactive problem solver with exceptional attention to detail and a passion for getting things right, we'd love to hear from you. We work in a hybrid way, with a requirement to travel into our Walsall office 2-3 times a week to work with the team. The Payroll Team are an integral part of Rewards and Benefits Team reporting directly to the Director of Rewards and Benefits . They will act as the key interface for the HomeServe payroll and will review, improve and stabilise the Payroll service provision. They will also support the Director of Rewards and Benefits in the development and delivery of the Payroll strategy and achievement of agreed business objectives. PRINCIPAL ACCOUNTABILITIES: Responsible for all day to day activities Escalation point of contact for Payroll queries. Responsible for production of P11D's and Payrolling benefits Responsible for HMRC reconciliation/payments Responsible for Pension reconciliation/payments Analyses and solves business questions, problems and / or requests efficiently and effectively Monitors payroll Process/Risks and Controls Mentoring Payroll Advisor Responsible for End of Year Activities Coordinate the implementation of any new mergers and or acquisitions, running parallel payrolls and implementing features that enhance the day to day processing, through to reconciliation. Coordinate the testing and support the release of payroll patches and upgrades from the payroll provider. Effectively manage the payroll function, providing an accurate and timely payroll service to all employees Consult with Finance where required to ensure accurate financial postings and reconciliations To proactively improve the customer service experience for HomeServe employees Coordinates the management of applicable change programmes to meet business objectives including Pay Review, Pay Harmonisation, changes to Terms & Conditions. Ensure Payroll operate within the defined Company policies and procedures for continued effectiveness. Ensure best practice advice is followed on items outside of policy. Liaise with the business to ensure all payroll specific requirements are understood, actioned and implemented effectively To consistently role model the company values and behaviours through our People Promises and encourage others to do the same About You To be successful in this role you will need to have the following knowledge, skills and attributes: Excellent IT Skills - Knowledge of Microsoft office suite particularly Excel including v look ups A high Level of accuracy and attention to detail Good communication Skills Clear and logical thinking Good organisational skills and an ability to work to deadlines A high level of legislative payroll knowledge
Career Choices Dewis Gyrfa Ltd
Tewkesbury, Gloucestershire
About The Role Are you ready to make a strategic impact in a growing, purpose-led organisation? Bromford Flagship LiveWest is seeking two passionate and experienced HR Services Leads - one to support our Development & Finance directorates and another to support our Central Services teams. Key Responsibilities Lead HR service delivery for your area (Development & Finance or Central Services), managing a team of HR professionals of varying levels of seniority to deliver high-quality and responsive support to managers and colleagues. Play a key role in shaping people-centred approaches, systems and processes that enable great performance and organisational effectiveness. Work collaboratively with HR Business Partners, directors and operational leads to drive HR excellence and deliver against strategic People Plans. Champion best practice in employee experience, compliance, and continuous improvement. Why Join Bromford Flagship LiveWest This role is being offered on a full time, permanent basis working 37 hours per week. Hybrid working is available for this role working 2-3 days per week in the office, dependent on business need. We are open to applications from talented professionals based across our operating areas in the Southwest, West, Midlands or East Anglia, reflecting our geographically diverse organisation and flexible ways of working. About The Candidate To be successful in your application for the role of HR Services Lead, you will have the following role specific skills and experience: Strong HR service delivery experience, ideally within a complex, multi-site organisation. Excellent stakeholder management and communication skills. A proactive, solutions-focused approach. Experience of developing and leading a diverse team of HR professionals. CIPD qualification (or equivalent) and a solid grounding in HR operations and policy. Please note: This role is not eligible for CoS. Applicants must have the right to work in the UK for the full duration of the role without requiring a CoS. About The Company Our Reward and Benefits: Working Style: Hybrid working with 2-3 days in the office to support your work/life balance. Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service and the option to purchase up to 5 extra days (pro rated for part time roles). Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme. Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card. Learning and Development: Invest in your future with ongoing personal and professional growth opportunities. Family Support: Policies designed to help you balance work and family life, including a new child payment. Wellbeing Matters: Prioritise your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs. Smarter Travel: Save with our Cycle to Work and Car Benefit schemes. Giving Back: Up to four paid volunteering days a year to support our communities. About Us: We are Bromford Flagship LiveWest, a place-based affordable housing provider operating across the Southwest, West, Midlands and East of England. We serve more than 300,000 customers and manage over 120,000 homes, making us one of the UK's largest and most ambitious providers of affordable homes. Our Purpose Our purpose is about more than housing - it's about enabling people and communities to thrive. We are proud of our people and the difference they make every day. With around 5,500 colleagues working across diverse locations, we support our customers through great services, innovative thinking and a commitment to place-based working. What We Do At Bromford Flagship LiveWest we: deliver and maintain social and affordable housing; design and build thousands of new homes each year; invest in neighbourhoods, wellbeing and community outcomes; work collaboratively with partners to create places where people can truly thrive.
Feb 13, 2026
Full time
About The Role Are you ready to make a strategic impact in a growing, purpose-led organisation? Bromford Flagship LiveWest is seeking two passionate and experienced HR Services Leads - one to support our Development & Finance directorates and another to support our Central Services teams. Key Responsibilities Lead HR service delivery for your area (Development & Finance or Central Services), managing a team of HR professionals of varying levels of seniority to deliver high-quality and responsive support to managers and colleagues. Play a key role in shaping people-centred approaches, systems and processes that enable great performance and organisational effectiveness. Work collaboratively with HR Business Partners, directors and operational leads to drive HR excellence and deliver against strategic People Plans. Champion best practice in employee experience, compliance, and continuous improvement. Why Join Bromford Flagship LiveWest This role is being offered on a full time, permanent basis working 37 hours per week. Hybrid working is available for this role working 2-3 days per week in the office, dependent on business need. We are open to applications from talented professionals based across our operating areas in the Southwest, West, Midlands or East Anglia, reflecting our geographically diverse organisation and flexible ways of working. About The Candidate To be successful in your application for the role of HR Services Lead, you will have the following role specific skills and experience: Strong HR service delivery experience, ideally within a complex, multi-site organisation. Excellent stakeholder management and communication skills. A proactive, solutions-focused approach. Experience of developing and leading a diverse team of HR professionals. CIPD qualification (or equivalent) and a solid grounding in HR operations and policy. Please note: This role is not eligible for CoS. Applicants must have the right to work in the UK for the full duration of the role without requiring a CoS. About The Company Our Reward and Benefits: Working Style: Hybrid working with 2-3 days in the office to support your work/life balance. Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service and the option to purchase up to 5 extra days (pro rated for part time roles). Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme. Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card. Learning and Development: Invest in your future with ongoing personal and professional growth opportunities. Family Support: Policies designed to help you balance work and family life, including a new child payment. Wellbeing Matters: Prioritise your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs. Smarter Travel: Save with our Cycle to Work and Car Benefit schemes. Giving Back: Up to four paid volunteering days a year to support our communities. About Us: We are Bromford Flagship LiveWest, a place-based affordable housing provider operating across the Southwest, West, Midlands and East of England. We serve more than 300,000 customers and manage over 120,000 homes, making us one of the UK's largest and most ambitious providers of affordable homes. Our Purpose Our purpose is about more than housing - it's about enabling people and communities to thrive. We are proud of our people and the difference they make every day. With around 5,500 colleagues working across diverse locations, we support our customers through great services, innovative thinking and a commitment to place-based working. What We Do At Bromford Flagship LiveWest we: deliver and maintain social and affordable housing; design and build thousands of new homes each year; invest in neighbourhoods, wellbeing and community outcomes; work collaboratively with partners to create places where people can truly thrive.
General Manager Department: Build to Rent Employment Type: Permanent Location: Slough, Berkshire Description Berkeley Living is a dedicated rental offering from the Berkeley Group, combining five decades of expertise in creating high-quality homes and communities with a forward-looking approach to modern living. Established to redefine the rental experience, Berkeley Living delivers homes of exceptional design and craftsmanship, supported by an unwavering commitment to service, care, and attention to detail. Our developments are located within established, well-connected Berkeley communities, ensuring residents enjoy not only beautifully designed apartments but also thoughtfully curated public spaces, amenities, and excellent transport links. Every element has been considered to provide a seamless, stress-free experience, where flexibility meets the reassurance of a trusted and responsible landlord. At the core of Berkeley Living is a belief that renting should be as effortless as it is rewarding. We remove complexity, anticipate needs, and foster welcoming environments where individuals can feel truly at home. In doing so, we set a new benchmark for renting - one that prioritises quality, integrity, and excellence at every stage. Key Responsibilities This is an exciting opportunity for a highly motivated and experienced individual to lead the operations on a brand new BTR scheme - Refinery Square, at Horlicks Quarter. This role will oversee the delivery and day to day operations across one of our BTR developments. You will be responsible for driving your team to ensure seamless operational delivery and create a first-class resident experience. You will have overall responsibility for the operations and performance of the BTR community which will include the following: Operations Develop and implement operational plans to ensure the efficient day-to-day running of the scheme. Lead, motivate, and support the on-site team, fostering a positive culture with a strong focus on wellbeing and professional development. Oversee recruitment, induction, and ongoing training in line with company policies. Collaborate with central support teams to deliver outstanding customer service and resident engagement initiatives. Build and maintain strong local partnerships and community relationships. Champion sustainability initiatives aligned with Berkeley's Vision 2030 Strategy, including effective void utility management. Conduct bi-annual apartment visits to ensure lease compliance and identify maintenance needs. Ensure unit turnover processes meet agreed SLAs. Work closely with the estate management team to coordinate operations across the wider development. Finance Manage and monitor the scheme's operating budget, ensuring financial performance and value for money. Hold regular performance reviews with maintenance, marketing, and leasing teams, driving continuous improvement. Ensure timely rent collection and manage arrears in line with company policy, escalating where legal action is required. Health & Safety Ensure compliance with statutory legislation, working closely with the H&S and Compliance Manager. Oversee reactive maintenance, ensuring issues are correctly allocated and resolved promptly. Enforce H&S policies, ensuring all contractors follow safe systems of work. Conduct regular building inspections, addressing safety or security concerns with central support teams. Leasing & Marketing Collaborate with central leasing and marketing managers to ensure seamless communication and delivery. Support the Leasing Manager and team in conducting viewings, ensuring the "Berkeley Living" standard is upheld. Monitor and respond to all incoming enquiries in line with service levels. Ensure compliance with local licensing requirements, maintaining all necessary documentation. Proactively manage lease breaches, overseeing remediation and escalation where needed. Customer Service Represent the Berkeley Living brand by delivering exceptional service to residents, visitors, and contractors. Foster open communication with residents across multiple channels, supporting a strong sense of community. Host regular resident meetings, sharing updates, addressing concerns, and gathering feedback. Deliver the Resident Engagement Strategy, ensuring clear communication of building and fire safety information. Oversee resident events to strengthen engagement and retention. Actively seek ways to exceed expectations, driving positive feedback and reviews. Act as the escalation point for complaints, ensuring timely and effective resolution. Skills, Knowledge and Expertise Proven experience in operational management, ideally within build to rent/Living sector. Strong leadership skills with the ability to inspire and develop teams. Excellent financial acumen and budget management experience. A collaborative mindset with exceptional communication skills. A commitment to sustainability, safety, and delivering outstanding customer experiences. Benefits 25 days annual leave, increasing with service to 33 days. Health and wellbeing benefits including Private Medical Insurance. Lifestyle benefits including access to an online discount platform. Berkeley Foundation volunteer day. Private pension plan. Group life assurance. Internal applicants: If you're an internal applicant, please ensure you've informed your line manager of your intention to apply for this position.
Feb 07, 2026
Full time
General Manager Department: Build to Rent Employment Type: Permanent Location: Slough, Berkshire Description Berkeley Living is a dedicated rental offering from the Berkeley Group, combining five decades of expertise in creating high-quality homes and communities with a forward-looking approach to modern living. Established to redefine the rental experience, Berkeley Living delivers homes of exceptional design and craftsmanship, supported by an unwavering commitment to service, care, and attention to detail. Our developments are located within established, well-connected Berkeley communities, ensuring residents enjoy not only beautifully designed apartments but also thoughtfully curated public spaces, amenities, and excellent transport links. Every element has been considered to provide a seamless, stress-free experience, where flexibility meets the reassurance of a trusted and responsible landlord. At the core of Berkeley Living is a belief that renting should be as effortless as it is rewarding. We remove complexity, anticipate needs, and foster welcoming environments where individuals can feel truly at home. In doing so, we set a new benchmark for renting - one that prioritises quality, integrity, and excellence at every stage. Key Responsibilities This is an exciting opportunity for a highly motivated and experienced individual to lead the operations on a brand new BTR scheme - Refinery Square, at Horlicks Quarter. This role will oversee the delivery and day to day operations across one of our BTR developments. You will be responsible for driving your team to ensure seamless operational delivery and create a first-class resident experience. You will have overall responsibility for the operations and performance of the BTR community which will include the following: Operations Develop and implement operational plans to ensure the efficient day-to-day running of the scheme. Lead, motivate, and support the on-site team, fostering a positive culture with a strong focus on wellbeing and professional development. Oversee recruitment, induction, and ongoing training in line with company policies. Collaborate with central support teams to deliver outstanding customer service and resident engagement initiatives. Build and maintain strong local partnerships and community relationships. Champion sustainability initiatives aligned with Berkeley's Vision 2030 Strategy, including effective void utility management. Conduct bi-annual apartment visits to ensure lease compliance and identify maintenance needs. Ensure unit turnover processes meet agreed SLAs. Work closely with the estate management team to coordinate operations across the wider development. Finance Manage and monitor the scheme's operating budget, ensuring financial performance and value for money. Hold regular performance reviews with maintenance, marketing, and leasing teams, driving continuous improvement. Ensure timely rent collection and manage arrears in line with company policy, escalating where legal action is required. Health & Safety Ensure compliance with statutory legislation, working closely with the H&S and Compliance Manager. Oversee reactive maintenance, ensuring issues are correctly allocated and resolved promptly. Enforce H&S policies, ensuring all contractors follow safe systems of work. Conduct regular building inspections, addressing safety or security concerns with central support teams. Leasing & Marketing Collaborate with central leasing and marketing managers to ensure seamless communication and delivery. Support the Leasing Manager and team in conducting viewings, ensuring the "Berkeley Living" standard is upheld. Monitor and respond to all incoming enquiries in line with service levels. Ensure compliance with local licensing requirements, maintaining all necessary documentation. Proactively manage lease breaches, overseeing remediation and escalation where needed. Customer Service Represent the Berkeley Living brand by delivering exceptional service to residents, visitors, and contractors. Foster open communication with residents across multiple channels, supporting a strong sense of community. Host regular resident meetings, sharing updates, addressing concerns, and gathering feedback. Deliver the Resident Engagement Strategy, ensuring clear communication of building and fire safety information. Oversee resident events to strengthen engagement and retention. Actively seek ways to exceed expectations, driving positive feedback and reviews. Act as the escalation point for complaints, ensuring timely and effective resolution. Skills, Knowledge and Expertise Proven experience in operational management, ideally within build to rent/Living sector. Strong leadership skills with the ability to inspire and develop teams. Excellent financial acumen and budget management experience. A collaborative mindset with exceptional communication skills. A commitment to sustainability, safety, and delivering outstanding customer experiences. Benefits 25 days annual leave, increasing with service to 33 days. Health and wellbeing benefits including Private Medical Insurance. Lifestyle benefits including access to an online discount platform. Berkeley Foundation volunteer day. Private pension plan. Group life assurance. Internal applicants: If you're an internal applicant, please ensure you've informed your line manager of your intention to apply for this position.
About this role Aladdin Portfolio Management Product - Technical Product Manager BlackRock is the world's leading asset management firm and Aladdin is the central nervous system for investment professionals to see their whole portfolio, understand risk exposure, and act with precision. It is a $1BN+ technology business that has significant growth aspirations over the next five years. Being a part of BlackRock means being a part of a community of smart, results-oriented people who are pursuing some of the world's most sophisticated financial challenges. And our founder-led culture has maintained its results-oriented feel - we work hard, we work as a team, and we work with purpose. Being a member of Aladdin Product means working with the best in the industry to build innovative products that shape financial markets. Sitting at the intersection of business, design, and technology, the Aladdin Product Management team works closely with developers, designers, researchers, data scientists, and other stakeholders to innovate, conceptualize, design, and pilot new capabilities across the investment lifecycle. As a Technical Product Manager, you will help define product vision and lead day-to-day execution of the roadmap, with a strong focus on user experience, platform APIs, and AI-enabled capabilities. There are many strategic areas that need exploration, evaluation, and prioritization, while in parallel ensuring that the tactical needs for continuing to deliver high-quality products are met. You are: Passionate about building technical, user-centered solutions in close partnership with engineering and UX/UI teams A self-starter who enjoys solving complex problems that deepen understanding of end users and their workflows Comfortable translating user needs into scalable APIs, data models, and platform capabilities AI-curious and AI-practical: you actively use AI tools to accelerate discovery, writing, analysis, and experimentation, and can distinguish durable product value from one-off demos Curious to learn new skills and willing to embrace work outside of your comfort zone Comfortable challenging the status quo and using your entrepreneurial spirit to create new solutions A team player energized by working in a fast-paced, highly collaborative environment We are: Passionate about building innovative, intuitive products that meet the needs of our clients Building AI-enabled capabilities responsibly, with a strong focus on trust, governance, and measurable outcomes Comfortable challenging the status quo and continuously improving how we deliver value Curious about financial markets, design systems, and the evolving technology ecosystem Results-oriented and metrics-driven Committed to fostering a purpose-driven culture and working horizontally to break down silos Skills / Qualifications: 2+ years of experience in product management, business analysis, or client-facing roles involving the delivery of technology products in B2B or B2C environments Working knowledge of modern front-end frameworks (JavaScript, Angular, React) to collaborate effectively with engineering teams Demonstrated experience partnering with UX/UI designers on interaction design, workflow optimization, and usability testing Comfort working with APIs and data in product contexts, including reading API specifications, understanding request/response patterns, authentication, rate limits, and failure modes Ability to reason about system integrations, data models (structured and unstructured), and their impact on user experience Hands-on comfort using AI tools in daily product work (e.g., research, synthesis, drafting requirements, competitive analysis), with appropriate judgment and confidentiality Familiarity with AI product patterns and risks, including model limitations, evaluation approaches, and human-in-the-loop design Strong analytical and problem-solving skills with a bias for action Excellent written and verbal communication skills, with the ability to explain complex technical concepts clearly Ability to make data-driven decisions and deliver results quickly BA/BS degree in Computer Science, Engineering, Economics, Finance, or equivalent practical experience Primary Responsibilities: Partner with teams across Aladdin and interact with senior stakeholders to drive strategic product decisions that accelerate the platform's evolution Define and document detailed product requirements, including UX flows, API contracts, and data interfaces Collaborate closely with design to ensure products are intuitive, consistent, and aligned with Aladdin design standards Identify opportunities where AI can improve user workflows (e.g., insight generation, explanation, automation, natural-language interaction), and ensure thoughtful, transparent application Attend and help manage agile development rituals such as stand-ups, planning, demos, and retrospectives Develop, prioritize, and maintain product roadmaps; provide regular updates on progress and deliverables Maintain and manage product backlogs and tooling (e.g., Aha!) across the program Keep abreast of the competitive landscape, emerging technologies, and opportunities for partnership Become a subject matter expert and provide technical and product expertise to internal stakeholders, sales teams, and clients Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please : BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
Feb 07, 2026
Full time
About this role Aladdin Portfolio Management Product - Technical Product Manager BlackRock is the world's leading asset management firm and Aladdin is the central nervous system for investment professionals to see their whole portfolio, understand risk exposure, and act with precision. It is a $1BN+ technology business that has significant growth aspirations over the next five years. Being a part of BlackRock means being a part of a community of smart, results-oriented people who are pursuing some of the world's most sophisticated financial challenges. And our founder-led culture has maintained its results-oriented feel - we work hard, we work as a team, and we work with purpose. Being a member of Aladdin Product means working with the best in the industry to build innovative products that shape financial markets. Sitting at the intersection of business, design, and technology, the Aladdin Product Management team works closely with developers, designers, researchers, data scientists, and other stakeholders to innovate, conceptualize, design, and pilot new capabilities across the investment lifecycle. As a Technical Product Manager, you will help define product vision and lead day-to-day execution of the roadmap, with a strong focus on user experience, platform APIs, and AI-enabled capabilities. There are many strategic areas that need exploration, evaluation, and prioritization, while in parallel ensuring that the tactical needs for continuing to deliver high-quality products are met. You are: Passionate about building technical, user-centered solutions in close partnership with engineering and UX/UI teams A self-starter who enjoys solving complex problems that deepen understanding of end users and their workflows Comfortable translating user needs into scalable APIs, data models, and platform capabilities AI-curious and AI-practical: you actively use AI tools to accelerate discovery, writing, analysis, and experimentation, and can distinguish durable product value from one-off demos Curious to learn new skills and willing to embrace work outside of your comfort zone Comfortable challenging the status quo and using your entrepreneurial spirit to create new solutions A team player energized by working in a fast-paced, highly collaborative environment We are: Passionate about building innovative, intuitive products that meet the needs of our clients Building AI-enabled capabilities responsibly, with a strong focus on trust, governance, and measurable outcomes Comfortable challenging the status quo and continuously improving how we deliver value Curious about financial markets, design systems, and the evolving technology ecosystem Results-oriented and metrics-driven Committed to fostering a purpose-driven culture and working horizontally to break down silos Skills / Qualifications: 2+ years of experience in product management, business analysis, or client-facing roles involving the delivery of technology products in B2B or B2C environments Working knowledge of modern front-end frameworks (JavaScript, Angular, React) to collaborate effectively with engineering teams Demonstrated experience partnering with UX/UI designers on interaction design, workflow optimization, and usability testing Comfort working with APIs and data in product contexts, including reading API specifications, understanding request/response patterns, authentication, rate limits, and failure modes Ability to reason about system integrations, data models (structured and unstructured), and their impact on user experience Hands-on comfort using AI tools in daily product work (e.g., research, synthesis, drafting requirements, competitive analysis), with appropriate judgment and confidentiality Familiarity with AI product patterns and risks, including model limitations, evaluation approaches, and human-in-the-loop design Strong analytical and problem-solving skills with a bias for action Excellent written and verbal communication skills, with the ability to explain complex technical concepts clearly Ability to make data-driven decisions and deliver results quickly BA/BS degree in Computer Science, Engineering, Economics, Finance, or equivalent practical experience Primary Responsibilities: Partner with teams across Aladdin and interact with senior stakeholders to drive strategic product decisions that accelerate the platform's evolution Define and document detailed product requirements, including UX flows, API contracts, and data interfaces Collaborate closely with design to ensure products are intuitive, consistent, and aligned with Aladdin design standards Identify opportunities where AI can improve user workflows (e.g., insight generation, explanation, automation, natural-language interaction), and ensure thoughtful, transparent application Attend and help manage agile development rituals such as stand-ups, planning, demos, and retrospectives Develop, prioritize, and maintain product roadmaps; provide regular updates on progress and deliverables Maintain and manage product backlogs and tooling (e.g., Aha!) across the program Keep abreast of the competitive landscape, emerging technologies, and opportunities for partnership Become a subject matter expert and provide technical and product expertise to internal stakeholders, sales teams, and clients Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please : BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
At OakNorth, we're on a mission to empower the UK's most ambitious businesses. Since 2015, we've lent over $18 billion across the UK and US, helped create more than 58,000 new homes and 36,000 new jobs, and supported hundreds of thousands of personal savers - all while fuelling the UK economy. About the role OakNorth Personal Savings is a core funding engine for the bank, managing billions in AUM. OakNorth is one of the neobanks in the UK responsible for 46% of new growth in the Industry. As a Senior Product Manager (IC) in the Personal Savings squad, you'll own major parts of our direct-to-customer retail savings proposition, work with the partnerships team to develop and distribute our products, shaping the product portfolio across acquisition, onboarding, in-life servicing, and reinvestment. This is a highly commercial role: you'll work with some of the strongest commercial minds in the industry and partner closely with Pricing, Finance/Treasury, Engineering, Design, Risk/Compliance, and Operations to build a best-in-class savings experience, balancing customer value, regulatory discipline, operational scalability, and cost-of-funds realities. This role is ideal for a data led PM. You will be expected to define the metrics that matter, form hypotheses, run analyses (often self serve), and use evidence to drive prioritisation and pricing/product trade offs. What you will be accountable for Own and drive the retail savings roadmap Own outcomes, roadmap, and delivery for key areas of the direct retail savings proposition (across web + app). You are accountable for the definition, launch, configuration, lifecycle management and operation of savings products (e.g. term, notice, ISAs, easy access), including product definition, eligibility rules, maturity behaviour, and reinvestment mechanics. Translate strategy into clear problems to solve, measurable OKRs, and a roadmap that delivers impact, not just output. Build a proposition that wins beyond interest rates Understand customer needs and behaviours across the lifecycle (acquisition, funding, in-life, maturity/reinvestment), using research and data to guide prioritisation. Improve conversion, confidence, and retention through clearer journeys, better product packaging, and reduced friction. Be the product partner to Pricing and Finance/Treasury Work directly with the Pricing Lead and Finance/Treasury to support pricing decisions and sign off with clear evidence, trade offs, and customer impact. Be responsible for shaping product and pricing hypotheses, testing them in market, and translating performance data into clear recommendations on rate changes, mix, and lifecycle strategy Help build the operating cadence between Product + Pricing (hypotheses, experiments, measurement, iteration). Ship high quality product with Engineering + Ops Work hands on with engineers and designers to define, deliver, and iterate solutions safely in a regulated environment. Partner with Operations to reduce avoidable contacts and operational drag through self serve improvements and process simplification. Maintain a high bar for resilience, quality, and customer trust. Contribute to partner linked delivery where relevant Support areas where partner journeys intersect the core platform (e.g., shared capabilities, servicing, funding flows), while keeping the primary focus on direct retail. What success looks like Measurable improvements to achieving our volume needs at expected margins. Constant uplift in end to end funnel and customer lifecycle events (conversion, funding, reinvestment, retention). Faster shipping with fewer incidents and less operational overhead. Strong product contribution to pricing decisions: clearer narratives, cleaner trade offs, stronger measurement. About you Must haves Strong product craft: discovery, problem framing, prioritisation and outcome ownership . Strong understanding of the UK retail savings market, including customer rate sensitivity, aggregator dynamics, reinvestment behaviour, and competitive positioning. Strong commercial judgement and comfort operating within constraints (margin/cost of funds awareness, liquidity/mix implications, portfolio trade offs). Demonstrable quantitative skill: you can define the right metrics, analyse performance, design tests, and make decisions based on evidence. Highly credible with cross functional stakeholders: you can influence Pricing/Finance, align Engineering, and navigate Risk/Compliance and Ops. Data driven: fluent in metrics, experimentation, and honest performance assessment. Excellent written and verbal communication: can distil complex analysis into recommendations and clear decisions. Nice to haves Experience improving customer journeys (onboarding/KYC conversion or reinvestment flows) in savings products. Experience with aggregator/affiliate led acquisition. Experience simplifying operational processes or building scalable servicing journeys. Exposure to or interest in US deposit products is a plus, particularly differences in customer behaviour, regulation, and pricing dynamics. What makes working here better This is a truly hybrid role, offering engineers and product the flexibility to work from home while also providing opportunities to collaborate in person with the team when it adds value. There's no fixed requirement for days in the office, instead, we focus on creating space for engineers & product to engage meaningfully, whether that's in person for whiteboarding sessions or remote for deep focus work. Work life balance - 25 days holiday (plus bank holidays) each year, and enhanced family leave allowances. Competitive salary & equity - We want people to have a serious stake in the business. Good kit - Your choice of the best laptop, running macOS or Ubuntu. Team socials - The opportunity to get to know each other outside of work. Company socials - A chance to catch up and meet new colleagues weekly over informal office breakfasts and dinners on OakNorth - or at our free barista bar every day. Commuter support - We offer the cycle to work & EV scheme.
Feb 04, 2026
Full time
At OakNorth, we're on a mission to empower the UK's most ambitious businesses. Since 2015, we've lent over $18 billion across the UK and US, helped create more than 58,000 new homes and 36,000 new jobs, and supported hundreds of thousands of personal savers - all while fuelling the UK economy. About the role OakNorth Personal Savings is a core funding engine for the bank, managing billions in AUM. OakNorth is one of the neobanks in the UK responsible for 46% of new growth in the Industry. As a Senior Product Manager (IC) in the Personal Savings squad, you'll own major parts of our direct-to-customer retail savings proposition, work with the partnerships team to develop and distribute our products, shaping the product portfolio across acquisition, onboarding, in-life servicing, and reinvestment. This is a highly commercial role: you'll work with some of the strongest commercial minds in the industry and partner closely with Pricing, Finance/Treasury, Engineering, Design, Risk/Compliance, and Operations to build a best-in-class savings experience, balancing customer value, regulatory discipline, operational scalability, and cost-of-funds realities. This role is ideal for a data led PM. You will be expected to define the metrics that matter, form hypotheses, run analyses (often self serve), and use evidence to drive prioritisation and pricing/product trade offs. What you will be accountable for Own and drive the retail savings roadmap Own outcomes, roadmap, and delivery for key areas of the direct retail savings proposition (across web + app). You are accountable for the definition, launch, configuration, lifecycle management and operation of savings products (e.g. term, notice, ISAs, easy access), including product definition, eligibility rules, maturity behaviour, and reinvestment mechanics. Translate strategy into clear problems to solve, measurable OKRs, and a roadmap that delivers impact, not just output. Build a proposition that wins beyond interest rates Understand customer needs and behaviours across the lifecycle (acquisition, funding, in-life, maturity/reinvestment), using research and data to guide prioritisation. Improve conversion, confidence, and retention through clearer journeys, better product packaging, and reduced friction. Be the product partner to Pricing and Finance/Treasury Work directly with the Pricing Lead and Finance/Treasury to support pricing decisions and sign off with clear evidence, trade offs, and customer impact. Be responsible for shaping product and pricing hypotheses, testing them in market, and translating performance data into clear recommendations on rate changes, mix, and lifecycle strategy Help build the operating cadence between Product + Pricing (hypotheses, experiments, measurement, iteration). Ship high quality product with Engineering + Ops Work hands on with engineers and designers to define, deliver, and iterate solutions safely in a regulated environment. Partner with Operations to reduce avoidable contacts and operational drag through self serve improvements and process simplification. Maintain a high bar for resilience, quality, and customer trust. Contribute to partner linked delivery where relevant Support areas where partner journeys intersect the core platform (e.g., shared capabilities, servicing, funding flows), while keeping the primary focus on direct retail. What success looks like Measurable improvements to achieving our volume needs at expected margins. Constant uplift in end to end funnel and customer lifecycle events (conversion, funding, reinvestment, retention). Faster shipping with fewer incidents and less operational overhead. Strong product contribution to pricing decisions: clearer narratives, cleaner trade offs, stronger measurement. About you Must haves Strong product craft: discovery, problem framing, prioritisation and outcome ownership . Strong understanding of the UK retail savings market, including customer rate sensitivity, aggregator dynamics, reinvestment behaviour, and competitive positioning. Strong commercial judgement and comfort operating within constraints (margin/cost of funds awareness, liquidity/mix implications, portfolio trade offs). Demonstrable quantitative skill: you can define the right metrics, analyse performance, design tests, and make decisions based on evidence. Highly credible with cross functional stakeholders: you can influence Pricing/Finance, align Engineering, and navigate Risk/Compliance and Ops. Data driven: fluent in metrics, experimentation, and honest performance assessment. Excellent written and verbal communication: can distil complex analysis into recommendations and clear decisions. Nice to haves Experience improving customer journeys (onboarding/KYC conversion or reinvestment flows) in savings products. Experience with aggregator/affiliate led acquisition. Experience simplifying operational processes or building scalable servicing journeys. Exposure to or interest in US deposit products is a plus, particularly differences in customer behaviour, regulation, and pricing dynamics. What makes working here better This is a truly hybrid role, offering engineers and product the flexibility to work from home while also providing opportunities to collaborate in person with the team when it adds value. There's no fixed requirement for days in the office, instead, we focus on creating space for engineers & product to engage meaningfully, whether that's in person for whiteboarding sessions or remote for deep focus work. Work life balance - 25 days holiday (plus bank holidays) each year, and enhanced family leave allowances. Competitive salary & equity - We want people to have a serious stake in the business. Good kit - Your choice of the best laptop, running macOS or Ubuntu. Team socials - The opportunity to get to know each other outside of work. Company socials - A chance to catch up and meet new colleagues weekly over informal office breakfasts and dinners on OakNorth - or at our free barista bar every day. Commuter support - We offer the cycle to work & EV scheme.
