Mobile Response Officer (Relief)

  • City Group Recruitment
  • Ashford, Kent
  • Feb 26, 2026
Full time Real Estate

Job Description

Various Sites Kent & Surrounding Areas
12.21 per hour
Flexible Shifts: Days, Nights & Weekends

About the Company

City Group Security is a forward-thinking privately owned company and a leading provider of professional, integrated bespoke security and facilities management services. They offer clients a flexible and scalable approach to addressing their security and FM requirements across a wide range of sectors, including educational settings and student accommodation, healthcare, charitable organisations, corporate and estate management, warehouse and distribution, social housing, utilities, and shopping centres and retail parks.

Role Overview
We are looking for a proactive Relief Security Officer to support multiple sites in Kent and surrounding areas. You will provide physical security, front-of-house duties, and client support while ensuring a safe and professional environment.

Key Responsibilities

  • Conduct regular internal and external patrols

  • Manage reception and front-of-house duties

  • Monitor and control access at gates and entrances

  • Operate CCTV systems and respond to security incidents

  • Accurately report and document incidents, breaches, or hazards

  • Maintain key control and secure logging of issued keys

  • Deliver excellent customer service to staff, visitors, and clients

  • Provide physical security coverage during weekends, school holidays, or special assignments

Essential Requirements

  • Valid SIA Door Supervisor Licence (SIA DS)

  • Full UK driving licence and access to a vehicle

  • Excellent written and verbal communication skills

  • Proficient in Microsoft Office and basic IT systems

  • Professional appearance and client-focused attitude

  • Calm, decisive, and proactive approach in difficult situations

What's on Offer

  • Flexible zero-hour contract

  • Varied assignments across multiple sites

  • Opportunities for ongoing work and career progression

  • Supportive and inclusive workplace

Equal Opportunities
City Group is committed to equality and welcomes applications from all individuals regardless of age, gender, ethnicity, religion, disability, sexual orientation, or marital status.