Assistant Facilities Manager

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting an Assistant Facilities Manager to join our Team in London on a permanent basis.

This is a great opportunity for an experienced candidate to join one of our global accounts within the Financial and Professional Services Sector.

About the role:

The successful candidate will provide leadership, management, and development of a defined contract, ensuring financial, and operational commitments are met and exceeded. The AFM will be responsible for managing the Lead engineer, 2 Workplace coordinators and 2 Receptionists.

Key Responsibilities

• To provide leadership and ensure that contractual commitments are met and exceeded.

• Ensuring business policies and processes are effectively communicated and implemented within the contract.

• Ensure the provision of a healthy and safe working environment in accordance with clients and company health and safety policy and that CBRE services and subcontractors activities adhere to those policies.

• Play an active role as a change agent driving hospitality led FM through the service delivery model.

• Ensuring site Health and safety standards are met and a safe working environment is upheld by all teams

• Working with other operational managers to ensure the collaborative development of the business, effective team working, and support to colleagues.

• Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met.

• Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts.

• Promoting and maintaining the core Values of CBRE.

• Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward.

• Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate.

Person Specification:

Education

• A good basic education is essential

• English and Maths GCSE A to C grade.

• Professional trade qualifications, leadership experience

Experience

• Experience working within M&E building maintenance.

• Demonstrate experience & understanding of current Health & Safety.

• Demonstrate management experience

Skills

• Good communication skills essential, both verbal and written

• A level of IT literacy - Word, Excel, Outlook, Client online systems.

• Report writing.

Attributes

• Smart & presentable.

• Ability to communicate effectively with clients on behalf of CBRE.

• Attendance at management and Client meetings as required

• Undertake additional training as required

• Flexible, adaptable team player with a positive "can do attitude"

• Ability to work under pressure and support the team

• Effective personal time management essential

• Ability to see the bigger picture and close out problems

Leadership

• Strong supervision capabilities

• Ability to be self-motivating

• Ability to motivate and lead a small team

Customer Satisfaction

• A high-level focus on the achievement of total customer satisfaction

• A high level of flexibility and a positive attitude to innovation and change.

• Commitment to the ongoing success of the business.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.