Assistant Manager Fresh Food Pub

Assistant Pub Manager

We re looking for an energetic and motivated Assistant Manager to help lead the team at this fantastic pub. This is a great opportunity for someone who thrives in a busy pub environment and enjoys being fully involved in day-to-day operations.

The Role

You ll play a key part in ensuring smooth daily service, supporting the General Manager, and helping drive performance across all areas of the business. This is a hands-on position suited to someone who leads by example and isn t afraid to roll up their sleeves.

Key Responsibilities

• Overseeing daily pub operations and ensuring service runs efficiently
• Supporting, motivating and guiding the team during service
• Managing opening and closing routines
• Handling stock deliveries, checking orders and resolving discrepancies
• Ensuring all compliance documentation and operational records are completed accurately and on time
• Building relationships with local authorities and regulatory bodies where required
• Assisting in the planning and delivery of events to drive footfall and revenue
• Managing online presence and engaging professionally with customer feedback
• Maintaining a safe, welcoming and well-presented environment

Guest Experience

• Delivering exceptional customer service at all times
• Resolving complaints swiftly and professionally
• Confidently handling challenging situations while maintaining a calm atmosphere
• Creating a friendly and inclusive setting that encourages repeat visits

About You

• Previous experience in a supervisory or management role within hospitality
• Strong organisational skills with the ability to prioritise effectively
• Commercially aware with a good understanding of pub operations
• Comfortable using basic computer systems and administrative tools
• Clear and confident communicator, both written and verbal
• Solutions-focused with the ability to think on your feet
• Resilient under pressure and adaptable to changing situations
• A positive attitude and proactive approach to work
• Flexible and willing to support other locations if needed

If you re passionate about hospitality and ready to step into a leadership role within a vibrant pub setting, we d love to hear from you.