Sales Support Administrator

Sales Support Executive

Freight Industry

Castle Donnington

26,000 to 27,000 per annum

We are recruiting for a Sales Support Executive to join a busy and fast paced sales freight office.

This is an important role working in a team handling a high number of day-to-day quotations, communicating across departments internally as well as with our client airlines and agents both locally and overseas.

Responsibilities:

• Prepare and process new sales quotations via the CB platform
  
• Follow up on quotes via telephone and email to convert opportunities into bookings
  
• Manage a high volume of daily quotation requests accurately and efficiently
  
• Communicate effectively with internal departments, airlines, and overseas agents
  
• Support the continuous improvement of the quote management system
  
• Deliver high levels of customer service at all times

Skills & Experience

• Strong customer service skills
• Excellent written and verbal English
• High level of accuracy and attention to detail
• Strong organisational and administrative skills
• Strong IT skills
• Ability to work effectively under pressure in a fast-paced environment
• Ability to work independently and as part of a team
• Quick to learn with a proactive approach
• Self-motivated and solutions-focused

Previous customer service / admin experience within the Freight industry would be an advantage however, if you have strong transferable skills and a desire learn the freight industry we are keen to hear from you.